eGroomer Journal for Professional Pet Groomers July/September

Transcription

eGroomer Journal July / September 2013
1
July / September
2013
PetGroomer.com
Volume
3 Issue Publications
3 $4.95
A PetGroomer.com Publication www.petgroomer.com
Styling the Bedlington Terrier
Sue Zecco, NCMG
with
www.superstylingsessions.com
“Reverse” Appointment Scheduling
by Grooming Business in a Box ®
My Favorite Small Shop $etup
Training Your Clients
by Kathy Sanders, NCMG
Super Dog Too Groomer Trivia 2013
www.egroomer.com
www.petgroomer.com
eGroomer
Journal www.egroomer.com
Subscribe Free
Silicones: A Quest for Truth - Part 2
by Barbara Bird, CMG
No Ear Plucking!
by Barbara Bird, CMG
Contracts for Independent Contractors
Reference Charts
Copyright©2013
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PetGroomer.com Publications
© 2013 Find A Groomer Inc. All rights reserved
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www.superstylingsessions.com
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9
GOLDEN PAWS PET STYLING ACADEMY LOCATIONS
California
New York
O.C. Academy of Pet Styling
145 West Whiting Ave.
Fullerton, CA 92833
714 883-3440
Email: ocacademypetstylin@sbcglobal.net
Web: Click here
Golden Paws Pet Styling Academy
627 Plank Road
Clifton Park, NY 12065
518-371-5118
Email: info@goldenpawsny.com
Web: Click here
Florida
Pennsylvania
19030 West Dixie Hwy
Miami, FL 33180
305-290-4245
Email: goldenpawsmiami@comcast.net
Web: tba
Just Four Paws Academy of Pet Styling
8960 South Creek Rd.
Girard, PA 16417
814-774-7297
Email: rob@justfourpawsacademy.com
Web: Click here
Illinois
2101 Greentree Rd.
Scott Towne Center, Suite B-109
Pittsburgh, PA 15220
412-279-9383
Email: petsalonusa@comcast.net
Web: Click here
Golden Paws Pet Styling
Academy
6460 N. Milwaukee Ave.
Chicago, IL 60631
773-775-1040
Email: goldenpawschicago@hotmail.com
Web: Click here
Indiana
443 E. Lincoln Rd.
Kokomo, IN 46902
765-455-3093
Cell-765-461-4442
Email: a.touch@att.net
Web: Click here
Massachusetts
The Dapper Dawg School of Professional
Dog Grooming
62R Montvale Ave.
Stoneham, MA 02180
781-438-2900
Email: dapperdawg@comcast.net
Web: Click here
Texas
Golden Paws School of Dog Styling
6727 Weslayan
Houston, TX 77005
714-336-9005
Email: dirkjons@aol.com
Web: Click here
Wisconsin
2128 Hall Ave.
Marinette, WI 54143
715-732-6176
Email: denisegoldenpaws@czo.net
Web: Click here
10
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ADMINISTRATOR Madeline B. Ogle
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11
INDUSTRY CALENDAR 2013
JULY
OCTOBER
July 23 to 25
October 7
SuperZoo
Super Styling Sessions—Detroit
Sue Zecco & Jay Scruggs
Las Vegas, NV
www.superzoo.org
Novi, MI
www.groomerschoice.com
888-364-6242
July 29
One Day Cat Clinic Workshop
NCGIA
Greenville, SC
www.nationalcatgroomers.com
AUGUST
August 14 to 19
All American Grooming Show
Wheeling, IL
www.barkleigh.com
October 21
Super Styling Sessions—Los Angeles
Hollywood, CA
888-364-6242
October 27
WAPPS WI Pet Stylists International
SEPTEMBER
Madison, WI
www.wisconsinpetstylists.org
September 16
NOVEMBER
Super Styling Sessions—Kansas City
November 1 to 3
Overland Park, KS
888-364-6242
ISCC’s US Pet Pro Classic
Dallas, TX
www.petstylist.com
September 19 to 22
November 4
Groom Expo
Super Styling Sessions—Atlanta
Hershey, PA
www.barkleigh.com
Atlanta, GA
888-364-6242
September 20 to 22
Backer Pet Industry Trade Show
Chicago, IL
www.hhbacker.com
PLAN TO MEET & GREET OTHER GROOMERS
Meet and greet other groomers going to these and other events. Refer to the Grooming Events Forum on the
GroomerTALK Message Board. http://tinyurl.com/7gnd6du today. See who is going in the GroomerTALK community
and arrange meet-ups. Get your event listed here. Contact findagroomer@earthlink.net.
12
Styling the
Bedlington Terrier
By Sue Zecco, NCMG
The Bedlington Terrier is one of the most difficult breeds to learn to
groom. They are very different from all other breed grooms.
With the rise over their loin, rattail, tassel ears, hare foot and
long narrow tube-shaped head,
not to mention a very fine soft
coat, Bedlington’s definitely
take practice to get it right.
To start the clipper work I use a
WAHL Bravura clipper on the
#40 blade setting. Clip
“against” the grain on the
outside of the ear. Hold the ear
leather flat against your fingers.
Start about 1 inch above the tip
of the ear and clip an inverted
“V.”
Follow the same lines doing the same to the inside of the ear. Clip to the
top of the ear where it meets the head.
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Next clip the sides of the cheeks from the top corner of the ear to the
corner of the eye, and from the corner of the eye to the corner of the
mouth.
The entire under-jaw of a Bedlington
is clipped clean. Start about 1 inch
below the adams apple making a “V”
from the center of the neck up to the
lower corner of each ear, much like
you would do on a Poodle’s throat.
I used the 40 blade setting on a
WAHL Bravura clipper.
For pet trims you can optionally use a
15 blade setting against the grain in
these areas. This option also works
well with sensitive skin dogs.
Sue Zecco, NCMG
Sue Zecco (pictured here with Jay Scruggs) is a Certified Master Groomer
with the NDGAA and the IPGI. With over 35 years grooming experience, Sue
has achieved quite a bit in her career. She is a multiple grooming contest
winner with many Best in Show and Best All Around Groomer awards. Her
favorite accomplishments include winning Intergroom’s International
Groomer of the Year with B.I.S. judge the late Serafino Ripamonte, and the
Oster Invitational’s Grand Champion. She has been a GroomTeam USA
member since 1996, and was the first team member to earn over 100 points
in one year’s time. Sue has been awarded 6 Cardinal Crystal Achievements
Awards, which include American Groomer, Judge and Congeniality. After
retiring from the competition ring, Sue teamed with Jay Scruggs to do one
day seminars throughout the USA under the name, “Super Styling Sessions.” They also publish an
extensive line of DVD’s under the same name. Sue and her husband Ray own and operate the
Pampered Pet Grooming Shop in Paxton, MA.
Website: www.superstylingsessions.com
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Clip the tail with the 40 blade against the grain. Start at the tip of the tail. Clip up
towards the body to one-third of the tail length. Leave a “V” on the top side only
of the tail. Clip sides and underside clean.
The Bedlington style is a series of “V” and “S” shapes, smooth curves, from the
tip of the nose to the tip of the tail. The underline on the body should mirror the
top line of the body. Leave the roach at the highest point of the top line and the
highest point of the under line is in the tuck up area. The lowest point of the top
line should be just slightly behind the withers. The deepest point of the under
line mirrors that.
Bedlington’s should have “Hare feet” sloping slightly at the pasterns and angling
into tightly trimmed feet, not cat feet. Viewed from the rear you should see
parallel lines, inside and outside of the rear legs. The tail is scissor-styled at
approximately 30 degree angle into the croup. Head towards the high point of
the roach above the loin. Then slope gently toward the withers and up into the
neck. Remember, soft transitions and no sharp lines.
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The Bedlington head is an
important breed trademark. A
long lean head is most
desirable. Now look head-on
straight at the head. You
should see the shape of a
paper towel roll. It should
appear tight on the sides with
a slight arch from the nose to
the tip of the occiput, your
high point.
Sides of the neck should be
tight and about a skip tooth 7
in length. Style parallel lines
from the ears, straight down
the sides of the front legs.
Make sure the front legs
balance with rear legs in size.
Front legs should have a slight forechest, no bib and be fairly straight from
the throat to the toes. Scissor edges of the ears making them look clean
and smooth.
The overall profile of the Bedlington is very “lamb-like.” However, make
no mistake they are “Terriers” and posses their power. Bedlingtons have
soft coats with course guard hairs throughout. They come in blue (like the
dog pictured here) and liver. They are built like Whippets for speed. Your
style should indicate slab sides which are flatter through the rib cage, and
not a rounded spring of rib.
The little girl in these photos is my Bonnie Bell, First Class Echoing
Willow Wind, when she was just about a year old. ♦
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For the cover of this issue
of eGroomer Journal we
used Sue’s final photograph
of Bonnie Bell’s style and
replaced the photo’s
background with solid
black to visually accentuate
the lines. Beautiful!
17
No Ear Plucking!
By Barbara Bird, CMG
Contrary to what you may have been taught,
requested, or commanded in the past, the
current advice from veterinary
dermatologists is that plucking ear hair can
do more harm than good. Rather than
prevent ear infections, this procedure can
actually create a greater likelihood of
infection by damaging the tender inner ear
tissue and allowing a foothold for bacteria
to thrive.
In her presentation to Tucson groomers,
“Ears: What Every Groomer Needs to
Know”, Dr. Heide Newton, DVM,
DACVD plainly stated that groomers
should stop plucking ear hair from inside
dog’s ears. “Healthy ears are self-cleaning”,
stated Dr. Newton. She encouraged
groomers to continue the practice of ear
cleaning, however, using products
formulated for ear care, and massaging the
base of the ear to allow the product to
loosen wax and debris from deep in the ear
canal.
was that “Bathing with clean water will
NOT cause ear infections.” Contaminated
water may introduce microbes that lead to
ear infections, but clean water is not a
problem.
The possibility of cross-contamination
from an infected ear to the other ear or
another animal is the one area where
groomers might be at fault. It is very
possible for pseudomonas bacteria to
transfer from the ear to various surfaces and
then be picked up by other animals or even
humans. The most obvious sign of a
pseudomonas infection is what vets call a
“purulent exudates.” Translation: yucky
discharge. If the groomer suspects an ear
infection, Dr. Newton suggested the
following protocol:
1.
Clean the GOOD ear first.
2.
If the ear with the suspected infection
is cleaned, be gentle and use a non-stinging
ear cleaner. The groomer may also choose
(Continued on page 18)
Another clear statement from Dr. Newton
(Continued from page 17)
to not clean an ear with a suspected
infection, especially if it looks serious.
3.
Disinfect everything that the dog has
contact with or might spray with shaking of
the ears. This includes, your hands, the tub,
the faucets, any tools, the table, the kennel
and bedding, and the tip or spout of the ear
cleaner bottle.
In addition to ear discharge, other signs of
ear abnormality are redness, itchiness, odor,
swollen tissue of outer ear, hair loss on
earflap, and scabs or scaliness. Ear
problems are often quite complex and
difficult to nail down and treat. A referral
to the veterinary dermatologist can result in
a quicker and more accurate diagnosis and
more effective treatment, thus lessening the
time the pet has to suffer with
uncomfortable, often painful conditions.
By encouraging pet parents to seek
treatment for suspected ear problems, the
professional groomer is serving the needs
of the pet.
Veterinary dermatologists such as Dr.
Newton, undergo several years additional
training and examinations beyond that
required of general practitioners. Dr.
Newton is part of Dermatology for
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Animals, a network of veterinary
dermatologists serving the Southwest
United States. In addition to working fulltime in the Tucson practice, she currently
serves on the American College of
Veterinary Dermatology (ACVD) Exam
Committee (the certifying board) and is a
lecturer for the North American Veterinary
Dermatology Forum (NAVDF) Resident
Education Forum.
Additional References:
Pseudomonas Article
http://www.allergyearskincare.com/animal-care/
component/content/article/81.html ♦
Barbara Bird,CMG, aka BBird, has been
grooming at Transformation Pet Center in
Tucson, AZ since 1977. At age 73, she is
still grooming three days-a-week, while
writing for industry journals and speaking at
trade shows. She has received two coveted
Cardinal Crystal Achievement Awards for
Journalist of the Year in 2006 & 2007 and
two Barkleigh Honors Awards for Best Blog of 2010 & 2011.
The award winning blog may be found at
www.groomblog.blogspot.com. In addition to outstanding work
at the grooming table and charismatic presentations as a
speaker, Barbara is especially devoted to sharing research
and technical information in writing for fellow pet groomers
worldwide.
Web Site: www.bbird.biz
Blogs:
Bbird’s GroomBlog
http://groomblog.blogspot.com
Bbird Talk at GroomWise
http://groomwise.typepad.com/bbird/
19
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20
Silicones: A Quest for Truth
Part 2 - Safety of Cosmetic Silicones
In Part One of the quest for truth regarding
silicone ingredients, several types of
silicones were identified and discussed the
properties of various cosmetic silicones and
some of the myths surrounding this class
of ingredients.(1) It became obvious that the
number of silicone ingredients is huge.
Cosmetic silicones outnumber many other
categories of ingredients. In the EU
Cosmetics Directive Ingredient Inventory,
for example, a search under “Dimethicone”
will bring up 414 ingredients.(2) That is quite
a family, much more than groomers usually
expect. And the 414 are only ingredients
with “dimethicone” in the name. There are
many more.
Myths abound in the fertile fields of the
Internet. In Part One, we addressed myths
about the properties and functioning of
cosmetic silicones. For example, a common
misstatement is that silicones don’t allow
the skin to breathe, while the truth is that a
primary feature of these ingredients is that
they form a permeable layer that seals in
moisture but allows the skin to breathe.(1)
In Part Two, we will cover the safety
assessment of the various types of cosmetic
silicones that might be utilized in pet
grooming products. The official US, EU
and Canada databases will be reviewed.
There are little to no regulations regarding
the safety of ingredients used in pet
products. In the US, the FDA has broad
regulatory authority over human cosmetics,
but nothing set up to regulate animal
grooming products.(3) The same holds true
for Canada and the EU(4)(5). Fortunately,
most of the ingredients, and all of the
silicone ingredients used in grooming
products have been evaluated for safety in
human cosmetics.
CANADA – Canada law requires that “no
person shall sell a cosmetic product that has
in it any substance that may injure the
health of the user when the cosmetic is
used according to its customary method.”(6)
Guidelines for meeting this requirement are
laid out in the Cosmetic Ingredient Hotlist
– List of Prohibited and Restricted
Cosmetic Ingredients.(7) If an ingredient is
not found on the Hotlist, it is regarded as
safe. The list is updated often through the
Healthy Environments and Consumer
Safety Branch (HECSB) of Health Canada.
Compliance is monitored and enforced by
Regional Product Safety Inspectors.
EUROPEAN UNION - The European
Union requires that cosmetic products
21
placed on the EU market be safe; that is,
they “must not cause damage to human
health when applied under normal or
reasonably foreseeable conditions of use.”
As in the U.S., manufacturers are
responsible for ensuring that cosmetic
products comply with the law before they
are marketed. The manufacturer or
importer of cosmetics is responsible for
demonstrating that the product is safe for
its intended use.(8) The EU Cosmetics
Directive includes annexes that are lists of
substances that must not be used (Annex
II), and those that have restrictions or
specifications of use (Annex III). The EU
also has lists of approved ingredients for all
colorants, preservatives, and ultraviolet
filters that are allowed in cosmetics under
specific conditions.(9) To be included on an
approved list, an ingredient first must be
evaluated scientifically for its level of risk.
The Scientific Committee for Consumer
Products (SCCS) conducts safety
assessments by a review of all pertinent
research on an ingredient and issues an
opinion. The SCCS is the scientific advisory
body to the European Commission and no
substance can be regulated without its
opinion.
A good example of the SCCS safety review
and opinion on ingredients is the opinion
on Cyclomethicone (D4 & D5).(10)
UNITED STATES - The US Food & Drug
Administration (FDA) has broad authority
under the Federal Food Drug and
Cosmetics Act (FD&C Act and the Fair
Packaging and Labeling Act. The sale of an
unsafe or “adulterated” cosmetic is
prohibited. Unlike the EU, which has the
most rigorous regulations, US cosmetic
companies are not required to register their
cosmetic establishments, file data on
ingredients, or report cosmetic-related
injuries to FDA. However, companies are
encouraged to register their establishments
and file Cosmetic Product Ingredient
Statements with FDA's Voluntary Cosmetic
Registration Program (VCRP). Cosmetic
products and ingredients are not subject to
FDA premarket approval authority, with the
exception of color additives. However,
FDA may pursue enforcement action
against violative products, or against firms
or individuals who violate the law.(11)
Safety Assessment is done by an board of
experts, the Cosmetics Ingredient Review
Expert Panel (CIR). The CIR is funded
through the cosmetics industry, specifically
22
the Personal Care Products Council but
operates independent of the FDA and the
PCPC. The CIR operates from a strict set
of procedures that are very transparent,
with mostly open meeting and publication
of the minutes of Board meetings. The CIR
reviews all published research on an
ingredient (or set of similar ingredients),
and allows industry experts and
knowledgeable stakeholders to present
additional data and information to fill in any
data gaps.(12)
The Panel may make one of four basic
decisions regarding an ingredient:
Safe ingredients
Ingredients safe in the practices of use
(product categories) and concentrations of
use for each product category as
documented in the safety assessment.(13)
Unsafe ingredients
These are ingredients with specific adverse
effects that make them unsuitable for use in
cosmetics.
Safe ingredients, with qualifications
The Panel may reach the conclusion that an
ingredient can be used safely, but only under
certain conditions. Qualifications frequently
23
relate to maximum concentration, but may
also address rinse-off versus leave-on uses
and other restrictions.(14)
Ingredients with insufficient data
If the Panel reaches an “insufficient data”
conclusion, it does not state whether the
ingredient is safe or unsafe. The Panel is,
however, describing a situation in which the
available data do not support safety. The
specific data that would allow the Panel to
complete its assessment always are
identified.
Type of Silicone
U.S.
Canada
Using the databases available for Canada,
European Union and United States, the
status of silicone ingredients is summarized
in Table One (below).
Are Silicones Harmful to the
Environment?
Many websites make a big to-do about
silicones not being biodegradable. The
definition of biodegradable is the capability
of being decomposed by bacteria or other
living organisms. It is true that silicone
fluids are not biodegradable. However, the
E.U.
Environmental Concerns
Dimethicone
Safe as used
None on Hotlist No restrictions
None
Dimethiconol
Safe as used
None
Dimethicone Copolyols
(PET/PPG)
Safe as used
1 ingredient
None on Hotlist restriction to
2.5% leave-on.
None
Phenyl Dimethicone
Safe as used
None
Amine-Functionalized
(Amodimethicones)
Safe as used
None
Cyclomethicones (D4 & D5)
Safe as used
No restrictions,
in E.U. D4 is
named as Cat.
None on Hotlist
3 reprotoxic, but
not as used in
cosmetics*
One kind, D4 (cyclotetrasiloxane), May
bioaccumulate and pose risk. Both Canada & EU
suggest further study. This refers to industrial waste
as an intermediary in the manufacture of other
substances, not cosmetics.
Quaternized Silicones
Not reviewed
None
Protein Copolymers
Not reviewed
None
* Category 3 Reprotoxic substances (toxic to reproduction) may be used in cosmetics when the usage level is considered safe by the SCCS.(15)
linear siloxanes, PDMS, do degrade in the
environment into silicates, carbon dioxide,
and water. In water treatment, they settle
into the sludge, where they are harmless to
soil, water, or living organisms.(16)(17) The
relationship of dimethicone and other
PDMS linear siloxanes to the environment
has been thoroughly studied and they are
not considered hazardous or potentially
hazardous to the environment. They do not
bioaccumulate, i.e., they do not build up in
the bodies of living organisms, because
their molecular size is too large to pass
through cell membranes. Furthermore, tests
on organisms that dwell in aquatic, soil or
sediment have shown no adverse effects at
concentrations well above those found in
the environment.(18)
The environmental fate of the cyclic
siloxanes (Cyclomethicone D4 & D5) is not
so unambiguous. Great confusion ensued
2008 when Health Canada identified the
cyclomethicones D4
(octamethylcyclomethicone) and D5
(Decamethylcyclopentasiloxane) as possibly
warranting environmental measures (having
potential for human and environmental
harm). This concern was the result of the
discovery of some detectable levels of D5
24
discovered in biota tissues at an arctic
environmental monitoring site. Based on a
statistical model, it was concluded that D4
& D5 cyclomethicones might
bioaccumulate in the Canadian environment
in significant amounts. In 2009, Canada
added D4 & D5 List of Toxic Substances.
The silicone industry jumped to the defense
and conducted further study and review of
existing data. The statistical model that had
predicted a potential problem was
discredited and flaws in the Antarctica
sampling were identified. The Canadian
Environmental Minister appointed an
independent expert panel to review the
environmental data pertaining to D5. In
2012, the findings of the panel were
endorsed by the Canadian Environmental
Minister and D5 was cleared. D4 was not
granted a review, and industrial use of D4 is
monitored and restricted. Cosmetic uses of
D4, however, have been given a "safe as
currently used" pass.(19) (CES Cyclosiloxanes
- Env. Data)(sehsc) Unfortunately, few of
the cosmetic policemen websites have been
updated with the current status of
cyclomethicone.
It could be said that, when it comes to the
Internet, any bad news regarding silicones is
persistent and accumulative, and is rarely
upgraded to reflect the current science.
Do Silicones Cause Cancer?
Dimethicone Copolyols are a group of
silicone ingredients that have been made
water soluble through a process of
ethoxylation involving ethylene oxide. The
manufacturing process results in a toxic byproduct, 1,4 Dioxane, which has been
classified as "likely to be carcinogenic to
humans" by the EPA. The FDA notes that:
They can be identified by having "PEG,"
"Polyethylene," "Polyethylene glycol,"
"Polyoxyethylene," "-eth-," or "-oxynol-. in
their ingredient names. The amount of
Dioxane that ends up in an ethoxylated
ingredient can be minimized by a process
of vacuum stripping at the time of
manufacture. The principle of toxicology
that"the dose makes the poison" applies
here. The FDA states that: "…the levels in
cosmetic products are far lower than those
found to be harmful in feeding studies and,
for the most part, the types of products in
which it is found are only in contact with
the skin for a short time."(20)
Dimethicone Copolyols, all of which are
PEG copolymers, have been thoroughly
reviewed by the CIR Expert Panel and
25
reported to be safe as currently used in
cosmetic products.(21) Because studies in the
1970's showed a connection between
Dioxane and cancer in animals fed high
levels of the substance, any mention of
PEGs conjures up a cancer fear and is
exaggerated and exploited for purposes of
negative marketing.
Cancer scares work so well that this one has
been generalized from the silicone polyol
(PEG) ingredients and applied to all
cosmetic silicones by many sensationalist
writers.
Dimethicone Copolyols are a group of
silicone ingredients that have been made
water soluble through a process of
ethoxylation involving ethylene oxide. The
manufacturing process results in a toxic byproduct, 1,4 Dioxane, which has been
classified as "likely to be carcinogenic to
humans" by the EPA. The FDA notes that:
They can be identified by having "PEG,"
"Polyethylene," "Polyethylene glycol,"
"Polyoxyethylene," "-eth-," or "-oxynol-. in
their ingredient names. The amount of
Dioxane that ends up in an ethoxylated
ingredient can be minimized by a process
of vacuum stripping at the time of
manufacture. The principle of toxicology
that" the dose makes the poison" applies
here.
The FDA states that: "…the levels in
cosmetic products are far lower than those
found to be harmful in feeding studies and,
for the most part, the types of products in
which it is found are only in contact with
the skin for a short time." Dimethicone
Copolyols have been thoroughly reviewed
by the CIR Expert Panel and reported to be
safe as currently used in cosmetic products.
Because studies in the 1970's showed a
connection between Dioxane and cancer in
animals fed high levels of the substance,
any mention of PEGs conjures up a cancer
fear and is exaggerated for purposes of
negative marketing.
Do silicones cause tumors?
The only studies that showed formation of
tumors involved injection of silicone
compounds. There were no tumors
associated with oral, dermal or inhalation
routes. To state or imply that cosmetic
silicones may be linked to tumors is simply
irresponsible.
Are Silicones Endocrine Disruptors?
Another of the accusations hurled by those
26
that hate silicones is that they are endocrine
disrupters and are potentially toxic to
reproduction. It is true that the European
Union SCCS reviewed a study that indicated
that the cyclic siloxane D4 (cyclomethicone)
produced an estrogenic effect. D4 was
subsequently classified as Reprotoxic
Category III. A substance in this category is
allowed to be used in cosmetics as long as it
does not exceed the No Observable
Adverse Effect Level (NOAEL). The truth
is that D4 is mostly used as an intermediary
in the manufacture of other silicone
ingredients and is usually present in a
product in only trace amounts. It is found as
a part of the cyclomethicone mixture of
D4/D5 in varying amounts. D4 is largely an
environmental concern.
We found a recent study that measured the
estrogenic effect of D4 on two strains of
rats compared to the effects of synthetic
estrogen and phytoestrogen (plant based). A
linear siloxane (HDMS) was also tested for
comparison to the cyclic D4.
Partial Results: D4 showed weak estrogenic
and antiestrogenic activity. D4 was
approximately 585,000 times less potent
than synthetic estrogen in Sprague-Dawley
(SD rats) and 3.8 million times less potent
than synthetic estrogen in Fisher 344 (F344) rats. D4 was about 46 times less potent
than the phytoestrogen coumestrol in SD
rats. Coumestrol is an isoflavonoid found in
many soy products, which has been shown
to have weak estrogenic activity. The linear
siloxane, HDMS, was also tested and
showed no estrogenic or antiestrogenic
activity.(22)
The design and protocols in this study were
scientifically complex, sophisticated and
rigorous. The study measured and
compared several dimensions and
endpoints, including the effects on the two
different strains of rats. The differences in
study results between these two rat strains
have made comparison of some studies
quite challenging.
Although the findings are quite lengthy,
there are two things we can take away from
this study: Linear siloxanes, such as
dimethicone and amodimethicone, are not
reprotoxic; while the cyclic siloxane D4 can
have a mild estrogenic effect, this effect is
quite minimal and 46 times less potent than
a naturally occurring plant phytoestrogen.
CONCLUSION
The above study illustrates well how
27
toxicology science is advancing and
evolving a body of knowledge about the
effects of cosmetic ingredients, while the
Internet bloggers and websites keep
recycling fearful misinformation. All of the
references for this paper were found on the
Internet. Accurate information is available
for those who search for the truth. The
truth about cosmetic silicone ingredients is,
with the exception of some of the newest
entries on the playing field, silicones have
been rigorously reviewed and tested.
The latest research supports the conclusion
that the silicone ingredients we have looked
at are safe for humans, the pets in our care,
and the environment. ♦
The latest research
supports the conclusion
that the silicone
ingredients we have
looked at are safe for
humans, the pets in our
care, and the
environment.
28
SILICONE REFERENCES & NOTES – PART TWO SAFETY & ENVIRONMENTAL CONCERNS
1.
Silicones: A Quest for Truth Part I, Barbara Bird, CMG, eGroomer Journal for Professional Pet Groomers, January/March 2013. http://www.scribd.com/
doc/121993216/Pet-Grooming-eGroomer-Journal-for-Professional-Pet-Groomers-January-March-2013
2.
European Commission, Health & Consumers, Cosing http://ec.europa.eu/consumers/cosmetics/cosing/index.cfm?fuseaction=search.simple
3.
U.S. Food & Drug Administration, Veterinary & Animal, What We Regulate, http://www.fda.gov/AnimalVeterinary/ResourcesforYou/ucm268125.htm
Animal Grooming Aids The animal counterpart of a cosmetic is commonly referred to as a "grooming aid." The Act defines a cosmetic as pertaining only to human use (21
U.S.C. 321(i)). Therefore, products intended for cleansing or promoting attractiveness of animals are not subject to FDA control. However, if such products are intended for
any therapeutic purpose or if they are intended to affect the structure or function of the animal, they are subject to regulation as new animal drugs under the Act.
4.
European Union Cosmetic Regulations, 1223/2009, EF Chemical Consulting, UK. http://www.efchemicalconsulting.co.uk/eu-cosmetic-regulations.html
“…dog shampoos are not cosmetics and don't actually require cosmetic safety assessments, though other regulations may well apply.”
5.
Animal Grooming Products Will No Longer Be Classified As Cosmetics in Canada (June 2011), Technology Sciences Group, Inc., http://www.tsgusa.com/
tsgnews_canadaanimalgrooming.htm “Animal grooming products that were previously categorized as cosmetics will be deactivated from Health Canada’s Cosmetics
Notification System because they are no longer required to comply with the Cosmetic Regulations.”
6.
General Requirements for Cosmetics – Health Canada http://www.hc-sc.gc.ca/cps-spc/cosmet-person/indust/require-exige/index-eng.php#scp
7.
Health Canada, List of Prohibited and Restricted Cosmetic Ingredients (Hotlist) http://www.hc-sc.gc.ca/cps-spc/cosmet-person/indust/hot-list-critique/index-eng.php
Author’s Note: There are NO silicone ingredients on this list.
8.
Cosmetic Safety is Ensured Worldwide, Personal Care Truth or Scare, October 22, 2010. http://personalcaretruth.com/2010/10/cosmetic-safety-is-ensuredworldwide/
9.
European Commission, Health & Consumers, Directive Annexes. http://ec.europa.eu/consumers/cosmetics/cosing/index.cfm?fuseaction=ref_data.annexes
10.
European Commission, Directorate-General for Health & Consumers, Scientific
Committee on Consumer Safety (SCCS), Opinion on Cyclymethicone, Octamethylcyclotetrasiloxane (Cyclotetrasiloxane, D4) and Decamethylcyclopentasiloxane
(Cyclopentasiloxane, D5), adopted June 2010.
http://ec.europa.eu/health/scientific_committees/consumer_safety/docs/sccs_o_029.pdf Author’s Note: Animal Lovers’ Tissue Warning! Do not read this comprehensive
review of scientific studies when weak of heart or stomach! Creatures die and are cut up. Put on your scientist hat.
11.
FDA Regulation Over Cosmetics, http://www.fda.gov/Cosmetics/GuidanceComplianceRegulatoryInformation/ucm074162.htm
12.
About the Cosmetic Ingredient Review/Procedures, Cosmetic Ingredient Review, http://www.cir-safety.org
13.
CIR Quick Reference Table – A summarized list of all findings. http://www.cir-safety.org/sites/default/files/Quick%20reference%20table%20022013%20updates.pdf
14.
Cosmetic ingredients found safe, with qualifications (1432 total, through June 2013) http://www.cir-safety.org/sites/default/files/SQ-safewithqualifications062013.pdf
Author’s Note: There are NO silicone ingredients on this list.
15.
European Commission, Directorate-General for Health & Consumers, Scientific Committee on Consumer Safety (SCCS), Opinion on Cyclymethicone,
Octamethylcyclotetrasiloxane (Cyclotetrasiloxane, D4) and Decamethylcyclopentasiloxane (Cyclopentasiloxane, D5), adopted June 2010.
http://ec.europa.eu/health/scientific_committees/consumer_safety/docs/sccs_o_029.pdf
The SCCS is of the opinion that cyclomethicone (D4, D5) does not pose a risk for human health when used in cosmetic products. Other uses were not considered in this risk
assessment. It should be noted that D4 is classified as a reprotoxic substance, category 3 [ECB 2006]. The NOAEL for systemic toxicity (150 ppm) used for this risk
assessment also covers reprotoxic effects (NOAEL = 300 ppm). The Commission Services should consider whether an environmental risk assessment associated with the
use of cyclomethicone (D4/D5) in cosmetic products is required.
16.
Degradability vs. Biodegradability, Dow Corning Corp. 1998 ref. no. 01-1127-01, http://www.dowcorning.com/content/publishedlit/01-1127.pdf
17. An Overview of Polydimethylsiloxane (PDMS) Fluids in the Environment, Dow Corning Chemical,1997, Ref. n° 01-1034A-01. http://www.dowcorning.com/content/
publishedlit/01-1034A-01.pdf
18.
Environmental Fate and Effects of Silicones, Aquatain Ltd, 2009, http://www.green-flow.co.il
19.
CES European Silicones Centre – Cyclosiloxanes, Environmental Data http://www.cyclosiloxanes.eu/index.php?page=environmental-properties
20.
1, 4 Dioxane – A Manufacturing Byproduct, FDA, July 3, 2007. http://www.fda.gov/Cosmetics/ProductandIngredientSafety/PotentialContaminants/ucm101566.htm
21.
CIR Final Report on the Safety Assessment of Dimethicone Copolyol, Journal of the American College of Toxicology, Volume 1, Number 4, 1982
http://online.personalcarecouncil.org/ctfa-static/online/lists/cir-pdfs/pr228.pdf
22.
Potential Estrogenic and Antiestrogenic Activity of the Cyclic Siloxane Octamethylcyclotetrasiloxane (D4) and the Linear Siloxane Hexamethyldisiloxane (HMDS) in
Immature Rats Using the Uterotrophic Assay, McKim, et al, Toxicol Sci September 1, 2001 vol. 63 no. 1 37-46 http://toxsci.oxfordjournals.org/content/63/1/37.full
ADDITIONAL REFERENCES
● Abstract: CIR Final report on the safety assessment of stearoxy dimethicone, dimethicone, methicone, amino bispropyl dimethicone, aminopropyl dimethicone,
amodimethicone, amodimethicone hydroxystearate, behenoxy dimethicone, C24-28 alkyl methicone, C30-45 alkyl methicone, C30-45 alkyl dimethicone, cetearyl methicone,
cetyl dimethicone, dimethoxysilyl ethylenediaminopropyl dimethicone, hexyl methicone, hydroxypropyldimethicone, stearamidopropyl dimethicone, stearyl dimethicone, stearyl
methicone, and vinyldimethicone. International Journal of Toxicology, 2003; 22 Suppl 2:11-35.
● Abstract at http://www.ncbi.nlm.nih.gov/pubmed/14555417
● Abstract: CIR Final Report on the Safety Assessment of Phenyl Trimethicone,
● International Journal of Toxicology September/October 1986 vol. 5 no. 5 353-371. Abstract at: http://ijt.sagepub.com/content/5/5/353.short
● CIR Final Report on the Safety Assessment of Dimethicone Crosspolymers As Used in Cosmetics. http://www.cir-safety.org/sites/default/files/Dimeth092012rep.pdf
● Abstract: Final Report on the Safety Assessment of Cyclomethicone, International Journal of Toxicology, January/February 1991 vol. 10 no. 1 9-19
● Cylcomethicone: Human Health Effects. National Library of Medicine HSDB Database, Toxnet, Toxicology Data Network.
http://toxnet.nlm.nih.gov/cgi-bin/sis/search/a?dbs+hsdb:@term+@DOCNO+7827
● Silicone Environmental, Health and Safety Council of North America, Guidance for aerosol applications of silicone- based materials (2001).
http://www.sehsc.com/PDFs/Guidance%20for%20Aerosol%20Applications-Sep%2001.pdf
29
My Favorite Small Shop $etup
 No Other Groomers
 Extraordinary Profit Potential
 Good Wages & Benefits More Possible
 Easier Operations Management
 Boost Owner’s Annual Net Income $25,000+
Without More Work Hours
Thousands of owner/groomers want to
grow their businesses yet they anticipate
potential management problems. In the
process many make a big financial mistake
early on. They make their first hire a fullcharge groomer. It can be very costly yet
this is a largely unknown financial mistake.
In the October/December 2012 issue of
eGroomer Journal we learned that the
“gravy in pet grooming” is bath-only pets.
From a financial viewpoint the priority for
the first stage of expansion is not another
groomer, but establishing a professional
bathing department by hiring professional pet
bathers. But there is more to this story.
For most shop owners managing bathers is
easier than groomers who are often in
chronic shortage. Two professional pet
bathers and a part-time receptionist can
boost the net operating income of a
business by approximately $25,000 a year,
and far more quickly compared to hiring a
full-charge groomer. Welcome to the My
Favorite Small Shop Setup.
Some owners reach this benchmark and
stop growing their business. It is a simple,
comfortable operation with a big boost in
income for the owner, and better wages for
the pet bathers. Owners may pay the highest
30
WORKING ALONE
8 Hour Workday, Avg 7 Pets Daily, Avg Complete Groom $40, Avg Bath-only $28
*Operates 5 Days/Week or 260 Days/Year
Description
Avg Grooming Fee
Daily Gross
Annual Gross*
6 Complete Groom
$40
$240
$67,600
1 Bath-only
$28
$28
$ 7,280
$268
$74,880
TOTAL GROSS SALES
MY FAVORITE SMALL SHOP SETUP
8 Hour Workday, Avg 24 Pets Daily, Avg Complete Groom $40, Avg Bath-only $28
*Operates 5 Days/Week or 260 Days/Year - Owner/Groomer Does No Bathing
2 F/T Pet Bathers at $13.00/Hour and 1 P/T Receptionist at $13.00/Hour
Description
Avg Grooming Fee
Daily Gross
Annual Gross*
12 Complete Groom
$40
$480
$124,800
12 Bath-only
$28
$336
$67,600
$816
$192,400
Less F/T Bather 1 Gross Wages
-$104
-$27,040
Less F/T Bather 2 Gross Wages
-$104
-$27,040
Less P/T Receptionist Gross Wages
-$52
-$13,520
Less 18% X Gross Wages “Employer Taxes” & W/C
-$47
-$12,220
SUBTOTAL GROSS SALES
ADJUSTED GROSS SALES
$509
$112,580
GROSS SALES / NET OPERATING INCOME COMPARISON
Working Alone
Gross Sales
My Favorite Small Shop Setup
$74,880
Adj Gross Sales
$112,580
Less 30% Overhead Exp
-$22,464
Less 30% Overhead Exp
-$33,774
Net Operating Income
$52,416
Net Operating Income
$78,806
bather wages in their area and thereby
attract the best employees available. High
profitability makes it possible for some
owners to pay benefits. plus hourly wages
for bathers ranging from $12.50 to $17.50
an hour. Too many hourly groomers earn
less! In the analysis on page 30 we compare
an owner working alone, and the same
owner growing the business up a notch with
a bathing department using the My Favorite
Small Shop Setup. It shows another perk for
the owner, a helpful receptionist. We train
receptionists to do record keeping, bank
deposits, incoming and outgoing phone
calls, appointment scheduling, appointment
confirmations, supply orders and more.
Groomers working alone must do it all by
themselves. Some owners using this setup
go home when the grooms are done and let
their receptionists close. Everything is in
order for the next business day when they
arrive. Nice!
The My Favorite Small Shop Setup never
hires another groomer, only bathers and
receptionists. Most owners find the tasks of
finding and keeping full-charge groomers
stressful. Certainly training one can take
months or years. In comparison bathers can
be trained to professional level far more
31
quickly. Many career seekers leap at the
opportunity to fill these positions.
When working with professional bathers
groomers enjoy freedom from the rigors of
bathing, drying, nails, dematting, ear
cleaning etc. Professional bathers bun and
bow, scissor neaten feet, deshed and our
advanced bathers did Poodle feet and faces.
They made profitable “touch-up baths” a
big sell for us between full grooms. Further,
the setup allows groomers to mostly
perform finish work only, and that boosts
income. One bather does the bathing for
the groomer and the second bather does the
“gravy” money work, 12 additional bathonly pets. If those bath-only pets were done
by a 50% to 60% hired groomer the owner
loses thousands of dollars needlessly every
year. It is a win-win for owners and bathers.
Study the illustration detail and learn how
the system boosts net operating income by
$26,000 a year without longer work hours
for the owner. There is no other more
simple, profitable staffed shop system in pet
grooming and it is backed by decades of
field proven experience from the creators
of Grooming Business in a Box®. Further
growth warrants adding another groomer,
but only if the owner desires it. For many
this setup is the perfect long-term, easily
managed and highly-profitable solution. ♦
32
33
34
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35
Training Your Clients
By Kathy Sanders, NCMG
When I get a new client it comes to my
attention that they are accustomed to
getting their dogs back quickly. They are
confused about delivery and pick up times,
and many have complaints about where
they have been getting their dogs groomed.
There is nothing wrong with quick drop-off
and pickup throughout the day except it
interferes with the bottom line, THE
SHOP’S INCOME!
Yes, I said income. For over 25 years I ran a
grooming shop. In the beginning we were
only able to groom 18 to 20 dogs a day.
Once we started bringing the dogs in early
and letting them out starting at 1:30 PM, we
were able to groom almost twice as many
dogs per groomer.
Our new routine freed much time. It was
not assembly-line fast grooming, quite the
contrary. After we changed over we were
able to groom 30-35 with the same amount
of groomers.
I think it is important that all shops, no
matter how small, should have a bather. You
are wasting groomers’ valuable time with
bathing and drying when a few dollars will
pay for a bather for three to four hours and
free up the professionals time to prep and
finish grooms. You can pay the bather
$40.00 dollars and the groomer will bring in
approximately $160.00 in that four hour
time period. With our system of grooming,
a groomer can groom at least four dogs in
that amount of time.
Some like to bathe first, some prep first, but
as for the quality of the haircut and being
able to groom more dogs, prepping first is
the way to go. Getting the excess hair off
the dog and getting the mats out result in
less time in the tub as well as shorter drying
time. Then, the finish time is next to
nothing.
Cost upfront is a one-time fee for a new set
of blades and scissors, but it will save you
hundreds of dollars a year in bathers’ pay. It
also allows you to take more dogs a day. I
have a set of dirty dog blades and scissors
and of clean dog blades and scissors. Once
my blades are old or scissors been dropped
they are changed over to dirty dog tools.
LOL
I understand that some groomers would
totally disagree with my method, not to
mention that many clients would have a fit
but they want it now.
Now that I have explained why we want
to train our customers, now let’s talk
about training the customer.
I have never lost a client who wanted his or
her dog back immediately by simply telling
them that they can drop off at 9 a.m. (my
latest drop off time) and pick up at 1:30
p.m. (my earliest pick up time). Next I tell
them, “If we are done any earlier I will call
you.”
For those who say, “No, I want it now!” I
simply charge $5.00 more and they either
agree to 1:30 p.m. or pay extra. This is
simply one of our shop rules and otherwise
we risk slowing down our groomers when
or if rules are not followed.
For years I have taught my students at
Groomadog Academy to have shop rules in
writing. They should have both rules for the
reception area, shop rules, and rules for the
staff. It is essential to adhere to these rules
36
even if you are the only groomer working in
your shop. You will never get any faster if
you are the only groomer and you groom
one-on-one, one dog at a time.
I was hired (I own ‘Thrudreamin’
Enterprises Inc. a groomers’ consultant
firm) as a consultant to help a small one
room groomer improve her speed. I
changed her over to taking the dogs in by 9
a.m. and she went up 30% on quantity
immediately. Then when she hired a bather
for 2 hours a day it went up again by 40%.
She is now simply doing clipper, ears,
toenails, brush. When all are prepped, she
simply takes down the body again and
scissors or vacs her dogs. It’s as easy as 1-23.
It is imperative to motivate yourself to talk
to your customers. You can make them
happy by letting them know that business is
improving, and in trying to accommodate
everyone’s needs you only have two early
out times a day. They can either book out a
couple of days or take a later out time like 3
p.m.
Two local shops recently closed their doors.
I am getting some of their clients. I can tell
immediately when talking to the new client
that they are not only used to 2 hour
turnaround, but they are also used to some
less than structured grooming ideas. I teach
a system for grooming dogs that is 1-2-3.
My students graduate from Groomadog
Academy quality-minded as well as
productivity-minded. Being consistent in
the way you groom and having rules and
regulations that everyone has to adhere to
shows structure and professionalism.
My clients love that they can always count
on my timing because it is always the same.
We are able to take walk-ins, work-ins and
take the time to eat lunch and have a
structured stress free day. We have rules.
My groomers can groom 10 dogs a day and
feel very comfortable (more on holidays). I
train each client that if they want to get an
appointment for holidays to book them in
advance. No surprises for my clients, they
know the rules.
At first clients may balk but when they
realize that they can count on being a 4, 6 or
8 week customer, they know what time to
deliver, what to expect and the quality of
work is always consistent because our
groomers are not stressed.
37
Some Things To Train Your Customers
Make your rules and stick to them in a very
companionate way.
Put your drop off times in the newspaper
ads, early outs available.
Keep your shop clean so people will fall in
love with your professionalism and want
to come to your shop.
Request that clients make 4, 6 or 8 week
appointments. Convince them their dogs
need at least the toe nails, ears and baths
if nothing else. It is healthy for the
clients and the dogs. Some will not do it
but at least you should try. Tell clients
you have reminder calls the day before if
they are on the “Priority Customer List.”
Have a 48 hour cancelation notice.
Have a late fee posted.
These are just a few of our rules and we
have a better shop for it! ♦
Kathy Sanders is the founder of one of the
East Coast's largest residence dog grooming
schools. She also hired a professional
production company to produce Groomadog
videos for her distance learning school
Groomadog Academy, a state licensed
correspondence course. Kathy is a National
Certified Master Groomer and owns
Thrudreamin’ Enterprises, Inc., a consultant
firm for dog groomers. With 30 years
experience, not only owning several
professional dog grooming shops but also owning and operating three dog
grooming schools. See www.groomadog.com for more information.
38
39
I don’t need written contracts
for my independent contractor
groomers! Or do I?
Where Are the I.C. Contracts?
Why You Need Written Contracts for I.C. Groomers
In most instances when hiring a pet
groomer as an independent contractor (IC),
the law does not require a written contract.
In the absence of a contract you may meet
with a worker and agree on terms of
employment as an IC, and have an oral
contract or agreement that is legally binding.
Of course misclassifying a worker can result
in serious financial penalties from your state
or Internal Revenue Service (IRS).
Put it in Writing!
Oral agreements are open invitations to
expensive misunderstandings. Without a
written (even signed) agreement detailing
what the IC agreed to disputes rest on
fertile ground. Misunderstandings may be
innocent arising from either party
remembering things differently. Then again,
one party may take a hostile approach with
intent. Where does that leave the parties
involved? It will be the word of one against
the other. Can you really predict whom a
judge or jury will believe? Wouldn't you
rather rely on a written document detailing
what was agreed to?
40
Excerpts from IRS Publication 4902
Who is an employee?
Sail in safer waters with a written
independent contractor agreement. Pet care
is an enjoyable occupation but caring for
living creatures involves plenty of stress
factors. Why add more stress from needless
misunderstandings?
Contracts Are Not Magic Bullets
Simply stated, an employee is an individual who
works at the control and direction of another...you
simply have to have the right to control. The
following questions are helpful in determining if
someone is your employee or I.C:



As the owner, do you establish the hours the
shop is open?
Do the workers purchase their own supplies
with their own money?
Who determines the prices charged?
Do the workers set their own appointments?
Who is responsible for expenses, such as
insurance, advertising, etc.?
A written IC contract should clearly
establish a worker's independent contractor
status by showing the authorities (IRS and
state) that both you and the worker
intended to create a solid independent
contractor relationship, not an employer/
employee relationship.

Your IC agreement could be considered
worthless if it describes your treating the IC
as an employee. Under scrutiny by the IRS
we predict IC pet groomers will be related
to a similar occupation for which there has
been plenty of previous IRS review,
hairstylists for people.
As a booth renter, or I.C. you are responsible for
your own record keeping and timely filing of returns
and payments of taxes related to your business.
Indications that you are an I.C. include, but are not
limited to:
IRS Publication 4902 describes their typical
“take” and that is, unless a hairstylist is
renting a table the hairstylist is an employee.
Therefore, if renting a table is not the core
arrangement for your IC groomer, your


These questions are not inclusive. If you give
extensive instructions as to how, when, or where to
do the work and where to purchase the supplies,
then more likely you are the employer and the
worker is an employee.
Booth Renters




Having a key to the establishment
Setting your own hours
Purchasing your own products
Having your own phone number and business
name.
Determining the prices to be charged.
If these factors are not present, and others, then
you are likely an employee.
IRS Form SS-8
Complete this form and the IRS will assist you to
determine the worker status, employee or I.C. for
you. See also I.R.S. Publication 1779, Independent
Contractor or Employee?
41
written agreement must strongly state why your hired pet groomer is an IC in order to avoid
the repercussions of classification problems. A written independent contractor agreement
should contain at least the following terms:

Description of the services the IC will perform including grooming and customer
service if applicable

Description of how much and when you will pay the IC

Description of who is responsible for expenses (ICs usually pay their own expenses)

Description of who provides materials and equipment (ICs typically provide some or
many)

Statement that you and the worker agree to an independent contractor relationship

Statement that the IC has all of the permits and licenses that the state requires to do the
work

Statement that the IC will pay state and federal income taxes

Statement by the IC acknowledging no entitlement to any benefits you provide
employees

Statement by the IC confirming a requirement to carry and provide proof of liability
insurance

Description of the term of the agreement (days, months, years)

Description of the circumstances under which you or the IC can terminate the
agreement

Description of how you and the IC will resolve any disputes

Description of how you determine who "owns" customers referred by the business, or
developed by the IC and what happens with records upon termination of the agreement

Description of who is responsible for managing the IC, such as the owner, manager, or
supervisor
We suggest consulting with an employment contract attorney, or their contract software. ♦
42
Madson “Reverse” Appointment Scheduling℠
Another Field Proven Option
What you are about to learn is an alternative
method for scheduling appointments. It is
not well-known, however, it has been in use
for decades with loyal followers. The
demand for appointment books using this
system led Grooming Business in a Box® to
release a D.I.Y. appointment book maker on
CD in 2012. Using your word processor you
edit the various templates to match your
specific operation choices. Then you print
pages bound in three-ring binder. One
available style is “Time-in Time-Out
Reverse Appointment Scheduling.”
The origin of the Reverse Appointment
Scheduling System traces back to the salon
owned by author Madeline Ogle, From
Problems to Profits: The Madson Management
System for Pet Grooming Businesses. Although
her book did not provide detailed
scheduling instructions the importance of
“time-out” versus “time-in” is evident in its
illustrated business forms, and its
“Information Center.” It is a large
blackboard organizing active grooming
service orders, time out, pet locations by
cage number, groomer assignments and
more at a glance from a distance.
What is “Reversed?”
Hairstylists for people schedule a time for
clients to arrive with the intent to provide
services immediately upon the set time.
Similarly groomers provide pet owners with
a specified time to arrive but not always with
the intent to immediately serve pets. Both
focus scheduling around the “time-in.”
Groomers project time-out, as well as
offering notice to owners when their pets
are ready for pickup.
The reverse of time-in is time-out. What if
scheduling started with time-out instead of
time-in? With some experimentation
Reverse Appointment Scheduling was
developed and perfected with strong client
support. Here is how it works in a nutshell.
Offer More Flexibility
When scheduling an appointment start by
questioning the pet owner, “What time are
TIME IN
BY
OWNER
NAME
43
PHONE
# GR
# BO
PET NAME & NOTES
TIME
OUT
8:00
Jones, Anna
Jones, Anna
000-000-0000
000-000-0000
1 /__
__ / 1
Gizmo (needs new style)
Andy (medicated bath only)
11:00
9:00
Barber, Edna
Adams, Linda
Edwards, Wendy
Brown, Susie
000-000-0000
000-000-0000
000-000-0000
000-000-0000
1 /__
1 /__
1 /__
1/1
Dolly
Buster (referral from Mr. Tye)
Amy
Marcus and Samson
12:00
10:00
Smith, Victor
Adamson, Mary
Fletcher, Wilma
Browne, Nigel
000-000-0000
000-000-0000
000-000-0000
000-000-0000
2 /__
1 /__
1 / __
1/1
Bear and Brisket
Pumpkin (wants feathers)
Big Boy (referral from Helen Sumi)
Torch and Adam
1:00
11:00
Martin, Ted
Sanchez, Erin
Simpson, Velma
Tito, Andy
Riley, Michelle
000-000-0000
000-000-0000
000-000-0000
000-000-0000
000-000-0000
1 /__
1 /__
1 /__
1/1
2/1
Jelly (missed a toenail cut last time)
Little Bit
Tina (note Groom Alert on card)
Pierre and Suzy
Billy, Whistler and Baby
2:00
12:00
Tanaka, Leslie
Hiller, Sylvia
Crawford, Tina
Hills, Vicky
000-000-0000
000-000-0000
000-000-0000
000-000-0000
1 /__
1 /__
1 /__
1/2
Bingo
Luke (no heat dry)
Tina (ask about ear problem)
Violet, Beau and Missy
3:00
1:00
Harlin, David
Pinter, Bonnie
Ting, Xi
Nguyen, Daniel
Potter, Sully
000-000-0000
000-000-0000
000-000-0000
000-000-0000
000-000-0000
1 /__
1 /__
2 /__
1/1
1/1
Peanut (wants new style)
Rush (note Groom Alert on card)
Ellie and Kwan
Monique and Frances
Pepper and Salty
4:00
2:00
Smithers, Larry
Gonzales, Jose
Little, Nancy
000-000-0000
000-000-0000
000-000-0000
1 /__
1/1
1 /__
King (vet medicated shampoo)
Leo and Kelly
Fancy
5:00
Create your own! See Business Forms & Manual Appointment Books CD-ROM by Grooming Business in a Box ®
Copyright 2010 All rights reserved Find A Groomer Inc. www.groomingbusinessinabox.com
you thinking you would like to return and
pickup your pet(s)?” When they want to
arrive comes later. Most people have some
ideas of when they can come back, or must
come back, in order to meet commitments.
Their replies may be during a lunch break,
after work, in time for a date, movie, dinner
or doctor appointment. Our goal is to help
them with their commitments beyond
having their pets groomed. Once we know
the earliest or latest time-out that works for
them we look to our appointment book and
note available Time-Out column slots (see
the far right column of both illustrations in
this article).
Reverse Appointment
Scheduling is more than
structure. It is also a highly
positive client service
promotion whereas
traditional appointment
scheduling is all structure
with no added impression of
service excellence.
44
Refer to Time-Out column in the
illustration on page 43. Find the 1:00 pm
row. Victor Smith is bringing in 2 complete
grooms, Bear and Brisket. Go across the
row to the far left to the Time In By
column. For Victor it is 10:00 am. We
advised Victor he must arrive no later than
10:00 am if he is to return to beautifully
groomed Bear and Brisket at 1:00 pm.
Victor is happy that we have assured him
that we are serving his schedule with
priority client service excellence, and he can
keep other appointments after 1:00 pm
without our interference. But the best is yet
to come.
We also impressed Victor by offering him
more flexibility, something that people in a
“busy world” always appreciate. During
scheduling we said, “Victor you must have
Bear and Brisket here by 10:00 am in order
to have them ready by 1:00 pm but you are
welcome to come earlier, we open at 8:00
am (maximum 2 hours earlier by shop
policy).” We impressed him with our
concern for his flexibility, and at no cost to
our operation. What client doesn’t like the
feeling of our going an extra mile for them?
Reverse Appointment Scheduling is more
than structure. It is a positive client service
promotion whereas traditional appointment
45
Pam Smith’s Schedule
TIME IN
BY
OWNER
NAME
8:00
Tuesday, August 31, 2013
PHONE
# GR
# BO
Adams, Bobby
Adams, Bobby
000-000-0000
000-000-0000
1 /__
1 /__
Bobo
Torque
9:00
King, Eddie
Samuel, Erin
000-000-0000
000-000-0000
1 /__
1 /__
Mikie
Tiki (ask about hip problem)
1:00
10:00
Wolf, Vickie
000-000-0000
2/1
Fabio, Portia and Lady
2:00
11:00
Gomez, Juanita
Piper, Sally
000-000-0000
000-000-0000
1 /__
1 /__
Bowser
Tiny
3:00
12:00
Van Dyke, Ed
Franke, Flo
000-000-0000
000-000-0000
1 /__
1 /__
Admiral
Queenie (wants new style)
4:00
John Adam’s Schedule
TIME IN
BY
OWNER
NAME
9:00
PET NAME & NOTES
TIME
OUT
12:00
Tuesday, August 31, 2013
PHONE
# GR
# BO
Pointer, Ann
Johnson, Tim
000-000-0000
000-000-0000
1 /__
__ / 1
Polly (owner says matted)
Sargeant
Underwood, Tia
000-000-0000
2 /__
Lucy and Leon
11:00
Ackerson, Hellie
Vincent, Mary
000-000-0000
000-000-0000
2 /__
__ / 1
Spike and Pencil
Berry (vet medicated bath)
3:00
12:00
Martin, Ted
Sanchez, Erin
000-000-0000
000-000-0000
1 /__
__ / 1
Tina (bad hip)
Sport
4:00
1:00
Clement, Polly
Pascal, Laura
000-000-0000
000-000-0000
1 /__
__ / 1
Blaster (first time puppy, early out)
Frank (bringing special shampoo)
5:00
10:00
PET NAME & NOTES
TIME
OUT
1:00
2:00
46
scheduling is all structure and no extra
impression of our appreciation.
is not the only sell. If you offer training or
pet massage, you can similarly offer them.
Put yourself in your clients’ shoes. Which
appointment scheduling process gives you
more of an impression of going an extra
mile to serve clients, and without any added
cost to your operation?
Best Suited Grooming Operations
You may earn more money! Groomers that
offer multiple department operations can
actually sell more services with Madson
Reverse Appointment Scheduling. Consider
this example for an operation with both
daycare and grooming departments.
Refer to the illustration on page 43 again.
Mrs. Ting arranged a time-out at 4:00 pm
and time-in at 1:00 pm. During the
scheduling process the receptionist went a
step further to sell daycare services. “Mrs.
Ting, Ellie and Kwan must be here by 1:00
pm latest if you are to pick them up by 4:00
pm, and if you like we can accommodate
them as early as 8:00 am putting them into
our daycare facility from 8:00 am to 1:00
pm. The additional fee for two pets is
$18.00 and that frees up much of day for
you while we care for Ellie and Kwan.”
Some business owners reported amazing
76% sales increases for daycare services
using the logic of Reverse Appointment
Scheduling for grooming services. Daycare
Reverse Appointment Scheduling does work
best in staffed environments, but you can
use it in any operation as long as you can
properly accommodate the needs of pets
staying longer hours. Refer to the
illustration on page 45 for a two groomer
operation (no bathers). Both groomers
prefer a four hour window between time-in
and time out. However, you can setup the
pages to allow different time period
windows based on your preference. Longer
windows are common with newer groomers
working on increasing their confidence and
productivity. This format works best for
operations that do not book appointments
to specified stylists but to whom the
owner/manager assigns orders on-the-fly as
the workday proceeds. It is your choice.
Grooming Business in a Box® has a
Business Forms & Appointment Books CD
of various templates for traditional and
alternative scheduling systems. You word
process sheets to your operational needs,
and then print and bind them into threering appointment binders. See
www.groomingbusinessinabox.com for
more information. ♦
47
Super Dog Too Trivia Game 2013
PetGroomer.com Trivia Games Since 2000
More Online at www.petgroomer.com/quizzes.htm
1. How many size varieties of the
6. Which breed is out of place on this
Poodle are recognized by the AKC?
list?
□ One
□ Basset Hound
□ Two
□ Harrier
□ Three
□ English Foxhound
□ Four
□ Labrador Retriever
2. Further, a Standard Poodle must be
□ Bloodhound
this many inches tall, at minimum, at
7. Some coat types mat and tangle
the highest point of the shoulders.
easier than others because their hair
□ 12
shafts are missing spurs.
□ 14 or under
□ True
□ 15 or under
□ False
□ Over 15
□ None of the above
8. Guard hairs don’t catch and hold
3. Sacking is a drying method commonly
□ True
associated with the Bichon Frise.
□ False
□ True
loose hairs from the finer undercoat.
□ False
9. The base of a cord (corded coats)is
4. Which is not a guard (snap-on) comb
□ Less than 1 inch
size?
□ 1 to 2 inches
□ Size 0 (zero)
□ 3 to 4 inches
□ Size 2
□ Over 4 inches
□ Size 4
□ Size E
□ Size 7F
usually this size.
10. The Affenpinscher belongs to this
AKC Group.
□ Hound
5. Which is not a part of a shear?
□ Sporting
□ Tips
□ Working
□ Tang
□ Herding
□ Finger Ring
□ Pastern
□ All of the above
48
Super Dog Too Trivia Game 2013, continued
11. If you earn 55% commission and
16. Which AKC Toy Breed does not have
groom 4 dogs whose grooms are priced at
the top of the foot heavily neatened,
$52.50 each, what are your gross
nor hock neatly tidied?
earnings?
□ Cavalier King Charles Spaniel
□ $165.50
□ Toy Poodle
□ $121.75
□ Pekingese
□ $162.00
12. Which is not a name of a mustache
17. Wrapped or banded topknots do not
style?
reduce long hair breaking.
□ French
□ True
□ German
□ False
□ Doughnut
□ Top & Bottom
18. On a Poodle the bottom of the tail
should be about level with the skull.
13. Thinning shears got their name
□ False
because shears should be thinner in
size than regular scissors.
□ True
□ True
19. Which variety has a smooth hair
cousin?
□ False
□ Wire-haired Dachshund
14. Which has never been the name of a
□ Brussels Griffon
Poodle style?
□ Greyhound
□ Miami
□ Sealyham
□ Panda
□ Norfolk
□ American Foxhound
□ New Yorker
□ Chicago Dutch
20. Rubber curry refers to what?
□ Finger Ring
15. Which blades and guard combs are
commonly suggested for a pet trim of
the Australian Terrier body when not
handstripped?
□ Mat Splitter
□ Brush
□ Glove
□ Spice Supplement
□ #15, #1.5 or #1 guard comb
□ #7F, #1.5 or #1 guard comb
□ #2, #1.5 or #1 guard comb
□ #7, #2 or #A guard comb
□ #7F, #30 or #E guard comb
49
Super Dog Too Trivia Game 2013, continued
21. How many hocks does a dog have?
26. Choose the best answer. Which is a
□ One
common measuring point used in breed
□ Two
standard descriptions?
□ Three
□ Point of Rump
□ Four
□ Length of Neck
22. Which breed best characterizes this
statement? Everything about this breed
is curved and graceful, curly coat, and
□ Point of Shoulder
□ Angulation of Rear Assembly Bones
head style is like a small lamb.
27. Which pattern was commonly used on
□ Brussels Griffon
Poodles in the 1960’s?
□ Bedlington Terrier
□ Finesse
□ Sealyham Terrier
□ St. Charles
□ Lowchen
□ Edwardian
23. Someone that earns 60% commission
always earns more than 50% commission
28. When holding clippers the degree of
groomers even when they groom different
the tip (angle) on close cutting blades
pets.
is lower than their longer cutting
□ True
cousins.
□ False
□ True
24. Dalmatians originated from what
□ False
country.
29. The #5F blade leaves what length of
□ England
hair?
□ Wales
□ 1/16 inch
□ Scotland
□ 1/2 inch
□ Yugoslavia
□ 1/4 inch
□ 1/32 inch
25. The official Greyhound Comb is
30. Which is true? Double-coated dogs..
required to have 44 teeth.
□ True
□ False
□ Prone to grooming behavior problems
□ Coat doesn’t tolerate wide range of
weather conditions
□ Tend to not produce natural body oil
□ Harsh coat sheds during typical
shedding periods in cooler climates
50
Super Dog Too Trivia Game 2013, final
31. If you work 260 days a year, earn
36. How many cups of 32 to 1 shampoo
$40,000 gross wages a year, what is
concentrate do you use to make 1 gallon
your average daily gross wage?
of diluted shampoo?
□ $125.50
□ 1 cup
□ $153.84
□ 1/2 cup
□ $152.00
□ 1/4 cup
□ $171.57
□ 3/4 cup
32. What commission rate was the
groomer paid? Groomer did $480.00 in
37. Using muzzles on dogs by groomers
groom fees charged to clients, and
was recently outlawed in what state?
earned gross wages of $252.00 (before
□ Iowa
taxes).
□ New York
□ 48%
□ New Mexico
□ 50%
□ 52.5%
□ 55%
□ 60%
38. Apprentice groomers must have 350
33. Which is true of the Spinone
certified groomer before they can apply
Italiano?
for certification.
□ This breed looks less like a hound
than a Pointer.
□ True
□ This breed looks more like a hound
than a Pointer.
or more hours training logged with a
□ False
39. Who said, “Teach your Poodle to lie
on his side while he is being brushed.
34. Which groomer never wrote a book
This is important if the dog will be
for the grooming industry?
shown in the breed ring.”
□ Sam Colson
□ Ellie Pompadour
□ Madeline Ogle
□ Sam Colson
□ Melissa Verplank
□ Colonel Sanders
□ Sam Kohl
□ Shirley Kalstone
□ Dorothy Walin
35. Which initials don’t belong to a
grooming-related association?
□ SGPG
□ IPG
□ NEPGP
□ NDGAA
40. Desi Clip is best associated with..
□ Cockapoo
□ Poodle
□ Maltipoo
□ Shih-poo
□ Miniature Schnauzer
51
Answers for Super Dog Too Trivia Game 2013
Did you enjoy the trivia game? The answers are below. Want to play more?
www.petgroomer.com/quizzes.htm
The pro version of this trivia game is online only. Similar questions. Some different answers.
Deceptive changes may trick you. Be careful Super Dog Too candidates. This was just a
warm-up. Online we offer 5 more trivia games to chose from. Some players win them all!
Over 350,000 have tried online since the year 2000. About 1,000 winners requested their
names or avatar names be posted at PetGroomer.com! They are Top Dog’s, Top Dog Too’s,
Breed Master’s, Super Dog’s and Jodi Murphy Quiz Master’s. Are you?
1.
Three
21. Two
2.
Over 15
22. Bedlington Terrier
3.
False
23. False
4.
Size 7F
24. Yugoslavia
5.
Pastern
25. False
6.
Labrador Retriever
26. All of the above
7.
False
27. None of the above
8.
False
28. False
9.
1 to 2 inches
29. 1/2 inch
30. Harsh coat sheds during typical
shedding periods in cooler climates
12. Top & Bottom
31. $153.84
13. False
32. 52.5%
33. This breed looks more like a Hound
15. #2, #1.5 or #1 guard comb
than a Pointer
16. Cavalier King Charles Spaniel
34. Sam Colson
17. False
35. SGPG
18. False
36. 1/2 inch
19. Wire-haired Dachshund
20. Brush
38. False
39. Shirley Kalstone
40. Poodle
52
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53
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Mobile Grooming, see July-September 2011 Issue, January-March 2013 Issue
Myths and Misunderstandings in the Grooming Industry, see January-March 2012 Issue
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It’s FREE to list your pet
grooming services
business in the Find A
Groomer Directory for Pet
Owners. Thousands of
listings. Get yours at:
National Cat Groomers Association, see July-September 2011 Issue
Noise Abatement in Building Design, see October-December 2011 Issue
Opening a Pet Grooming School, see April-June 2013 Issue
Pet Bathers, see October-December 2012 Issue, July-September 2013 Issue
Pet First Aid & Kits, see July-September 2011 Issue, January-March 2012 Issue
Post Clipping Hair Alopecia - Hair Cycle Arrest, see April-June 2012 Issue
pH of Shampoos, see July-September 2011 Issue
Poodle, see July-September 2011 Issue
Productivity Worksheets for Groomers, See January-March 2012 Issue
Profitability in Grooming, see July-September 2011 Issue
Pseudomonas Aeruginosa, see July-September 2011 Issue & Link Provided in Article to Dr. Brian Weeks
Quality vs. Quantity, see January-March 2012 Issue
Setting Grooming Time Standards, see April-June 2012 Issue
Classifieds Since 1997
Sharpening, see July-September 2011, October-December 2011, January-March 2012 Issues
www.petgroomerads.com
Silicones, see January-March 2013 Issue, July-September Issue
#1 Buy & Sell Ads
#1 Help Wanted Ads
Sinus Infection, see July-September 2011 Issue
Snap-on Combs - Sizes and Cut Lengths, see July-September 2011 Issue
Staff Meetings for Pet Groomers, see April-June 2012 Issue
Styling Aids for Canines, see October-December 2011 Issue
Surveys of Groomers, see July-September 2011, January-March 2012, October-December 2012 Issues
Teddy Bear Head Styling, see January-March 2012 Issue
Working Relationships in Grooming, see October-December 2011 Issue
Zoonotic Diseases, see July-September 2011 Issue
Over 350,000 ads published to
date in 20 categories.
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New & Used Mobile
Business for Sale
Jobs & Job Search
New & Used Equipment
Grooming Schools
Suppliers
Grooming Home Study
Books, DVD & Video
Shampoo & Spa
Sharpening
Insurance
Grooming Software
Open a School Consults
55
Sponsors Only Buyer’s Guide 2013
◊ DIAMOND LEVEL SPONSORS ◊
PetEdge Supplies
PetSmart Employment
Since August 2000
Since December 1998
PETCO Employment
Double K Industries
Since March 1999
Since April 2003
All About Dog Grooming Home Study
Wag’n Tails Mobile Conversions
Since July 2000
Since September 1998
Metro Air Force® Dryers
Groomers Choice Pet Products
Since June 2004
Since March 1999
Golden Paws Schools & Consultation
Barkleigh Productions
Since January 2000
Since March 2003
Hitch-on Mobile Pet Salons
Florida Institute of Animal Arts
Since October 2007
Since April 1999
Paragon School of Pet Grooming &
Distance Learning Program
Learn2GroomDogs.com
MelissaVerplank.com
Since June 2004
Since June 2004
Quadruped Pet Care
Golden Paws Distance Learning
Since January 2012
Since January 2000
Oster Professional Products
Pet Silk
Since May 2012
Since May 2012
Manufacturers / Suppliers
Mobile / Services / Software / Employment
On-site Schools of Pet Grooming
Home Study, DVDs, Books, Streaming Media
MANUFACTURERS /
APPAREL & MASKS
♦ PetEdge Top Performance
♦ GCPP EZ Care Wear
Jodi Murphy Grooming Apparel
BATHING SYSTEMS
♦ PetEdge Master Equip. ProBather
♦ GCCP The BathMaster
♦ Oster Professional Products
BOW, POLISH, COLOGNE
♦ PetEdge
♦ Groomers Choice
♦ Double K Industries
♦ Quadruped Pet Care
Soft Claws Nail Caps® / SmartPractice
Bardel Bows
Showseason & Naturals
Elchar Dog Bows
Paw-Fume Value Priced Colognes
BRUSH, COMB, DESHED
♦ PetEdge Master Grooming Tools
♦ GCCP SureGrip Tools
Kim Laube & Co.
WAHL Clipper Corporation
MDC Romani Clipper Vac®
CAGES & ACCESSORIES
♦ PetEdge ProSelect Cages
♦ GCPP DuraDog Cages
Snyder Mfg. Co.
Clark Cages
Groomers Best Inc.
Forever Stainless Steel
CLIPPER VACUUM
♦ Metro Air Force® Dryers
Kim Laube & Co.
56
SUPPLIERS
CLIPPERS, BLADE, COMB
Kim Laube & Co.
♦ GCPP Monk Colors Shears
Kim Laube & Co.
Element Shears
DRYERS & ACCESSORIES
♦ PetEdge Master Equipment Dryers
♦ Metro Air Force® Dryers
Kim Laube & Co.
Snyder Mfg. Co.
B-Air Dryers
LOOPS & POSITIONING
Air Muzzle® / SmartPractice
Groomers Helper®
♦ PetEdge Top Performance ProDental
PlaqClnz Oral Hygiene / Smartpractice
♦ PetEdge
♦ Groomers Choice Pet Products
Shampoo Lady Grooming Supplies
Ryan’s Pet Supplies
SHAMPOO & SPA
♦ PetEdge
♦ Groomer’s Choice Pet Products
♦ Quadruped Pet Care
♦ Pet Silk
Kim Laube & Co.
Soft Claws Nail Caps® / SmartPractice
Showseason Products
Naturals Products
Best Shot® Pet Products
Espree® Products
Canine Spa Therapies
TABLES & ACCESSORIES
PET ORAL HYGIENE
SUPPLIERS
CATALOG & ONLINE
SCISSORS & SHEARS
♦ PetEdge Master Equipment Tables
♦ Groomer’s Choice DuraDog Tables
Groomers Best Inc.
TableHuggers Table Slipcovers
TUBS & ACCESSORIES
♦ PetEdge Master Equipment Tubs
Kim Laube & Co.
Groomers Best Inc.
MOBILE / SERVICES / SOFTWARE / HOME STUDY
ASSOCIATIONS
World Pet Association / SuperZoo
Nat’l Assn. of Prof. Creative Groomers
Nat’l Dog Groomers Assn. of America
International Professional Groomers
Int’l Society of Canine Cosmetologists
National Cat Groomers Institute
57
SHARPENING & REPAIR
♦ Groomers Choice Pet Products
Northern Tails Sharpening
Love’s Sharpening
Groomers Best, Inc.
SOFTWARE & FORMS
CONSULTANTS
♦ Golden Paws School Consultation
Groomadog Consultants
Animal Photography
Grooming Business in a Box®
123Pet Software (DaySmart)
PetLinx Software
TRADE EVENTS
♦ Barkleigh Productions
DISTRIBUTORSHIPS
Super Styling Sessions
LICENSING & FRANCHISE
♦ Golden Paws Schools
EMPLOYMENT-JOBS
♦ PetSmart Groomer Employment
♦ PETCO Groomer Employment
Pet-Valu Groomer Employment
Kriser’s Groomer Employment
PetSuperMarket Groomer Employment
PetSuites of America Employment
Intergroom Trade Show
SuperZoo
Groom Classic Trade Show
U.S. Pet Pro Classic (see ISCC)
Pawsitive Educational Training
See also “Associations” top left of page
INSURANCE
Governor Insurance (for all groomers)
MOBILE GROOMING
♦ Wag’n Tails Mobile Conversions
♦ Hitch-on Mobile Pet Salons
Governor Insurance
Amber’s Mobile Pet Salons
Mobile Grooming Book - Jodi Murphy
HOME STUDY
BOOKS, DVDs,
STREAMING MEDIA
and WEBINARS
♦ All About Dog Grooming
♦ Learn2GroomDogs.com
♦ Paragon School Distance Learning
♦ Golden Paws Distance Learning
JKL Pet Grooming School
Jodi Murphy Instructional DVDs
Mobile Grooming Book Jodi Murphy
Super Styling Sessions DVDs
Groomadog Academy Home Study
Nat’l Assn. of Prof. Creative Groomers
National Cat Groomer Institute
PetGroomer.com Sponsors
See also the
PetGroomer.com
Resources Buyer’s Guide
www.petgroomerforums.com
Support GroomTeam USA
www.groomteamusa.com
ADVERTISE HERE
www.petgroomer.com/bannerads.htm
800-556-5131 360-446-5348
eGroomer
July / September
2013
A to
Z ListJournal
of Sponsors
Except
On-Site Schools
123Pet Software
A Girl and Her Dog Productions
All About Dog Grooming
Ambers Mobile Pet Salons
B-Air Dryers
Bardel Bows & Finishing Touches
Barkleigh Productions
Best Shot® Pet Products
Clark Cages
Double K Industries
Elchar Dog Bows
Element Shears
Espree Products
Golden Paws Consultants & Distance Learning
Governor Insurance
Groom Classic Trade Show
Groomadog Academy Home Study
Groomers Best, Inc.
Groomers Choice Pet Products
Groomers Helper
Hitch-on Mobile Pet Salons
Intergroom Trade Show
Int’l Professional Groomers Inc.
Int’l Society of Canine Cosmetologists
JKL Pet Grooming School
Jodi Murphy DVDs, Books, Apparel
John Paul Pet Salon Employment & Products
Kim Laube & Co.
Kriser’s Groomer Employment
Learn2GroomDogs.com
Love’s Sharpening
MDC Romani / Clipper Vac®
Metro Air Force® Dryers
National Assn. of Prof. Creative Groomers
National Cat Groomers Institute
National Dog Groomers Association
Oster Professional Products
Paw-Fume Value Priced Colognes
Pet Silk Products
Pet Valu Employment (Canada)
Petco Employment
PetEdge Grooming Supplies
PetLinx Software
PetSmart Employment
PetSuites of America Groomer Employment
PetSuperMarket Groomer Employment
PlaqClnz® Oral Hygiene
Quadruped Pet Care
Shampoo Lady Grooming Supplies
Showseason & Naturals Products
SmartPractice
Snyder Mfg. Co.
Super Styling Sessions DVDs & Seminars
SuperZoo
TableHuggers
Wag’n Tails Mobile Conversions
WI Assn. of Professional Pet Stylists
World Pet Association
58
PetGroomer.com
Publications
Call 800-556-5131
or 360-446-5348
www.123petsoftware.com
www.chrissertzel.com
www.learntogroom.com
www.ambersmobilepetsalons.com
www.b-air.com
www.bardelbows.com
www.barkleigh.com
www.bestshotpet.com
www.clarkcages.com
www.doublekindustries.com
www.elcharbows.com
www.espree.com
www.foreverstainlesssteel.com
www.goldenpaws.com
www.governorins.com
www.groomclassic.com
www.groomadog.com
www.groomersbest.com
www.groomershelper.com
www.groomingbusinessinabox.com
www.mygroomingtrailer.com
www.intergroom.com
www.ipgicmg.com
www.petstylist.com
www.jklgrooming.com
www.jodimurphy.net
www.johnpaulpetsalon.com
www.kimlaubeco.com
www.krisers.com
www.learn2groomdogs.com
www.lovessharpening.com
www.mdcromani.com
www.dogdryer.com
www.thenapcg.com
www.nationaldoggroomers.com
www.northerntails.com
www.osterpro.com
www.packaginggroupcorp.com/PawFume.htm
www.pawsitiveeducationaltraining.com
www.petsilk.com
www.petvalu.com
www.petco.com
www.petedge.com
www.petlinx.com
www.petsmartjobs.com
www.petsuitesamerica.com
www.petsupermarket.com
www.plaqclnz.com
www.quadrupedpetcare.com
www.ryanspet.com
www.shampoolady.com
www.showseasonproducts.com
www.smartpractice.com/vet
www.snydermfg.com
www.caninegroomingsecrets.com
www.superzoo.org
www.wagntails.com
www.wahlanimal.com
www.wisconsinpetstylists.org
www.worldpetassociation.org
SCHOOLS OF PET GROOMING - ON-SITE TRAINING
59
DIAMOND LEVEL SPONSORS
Golden Paws Schools (several locations listed below in Platinum Level)
Institute of Technical Arts (Florida)
Paragon Pet Grooming School (Michigan)
PLATINUM PLUS LEVEL SPONSORS
Nash Academy (Kentucky)
Central Ohio Dog Grooming Academy
Lickety Clips (Washington state)
PLATINUM LEVEL SPONSORS
Pennsylvania Academy of Pet Grooming
Sensational Stylings Academy of Grooming (IL)
Nanhall Professional School of Grooming (NC)
Texas Allbreed Grooming School
Golden Paws School of Dog Styling (TX)
Dapper Dawg School of Prof. Grooming (MA)
Golden Paws Pet Styling Academy (KY)
Golden Paws Pet Styling Academy (IN)
Golden Paws Pet Styling Academy (PA)
National Cat Groomers Institute of America (SC)
Groomadog Academy (SC)
Michigan School of K9 Cosmetology
American Grooming Academy (CA)
Merryfield School of Pet Grooming (FL)
O.C. Academy of Pet Styling (CA)
Just Four Paws Academy of Pet Styling (PA)
Golden Paws Pet Styling Academy (WI)
Golden Paws Pet Styling Academy (NY)
Golden Paws Pet Styling Academy (IL)
Reserved
GOLD PLUS LEVEL 2 SPONSORS
Zoom Zoom Groom Academy of Pet Grooming (Canada)
GOLD PLUS LEVEL 1 SPONSORS
Academy of Dog Grooming Arts (IL)
South Carolina School of Dog Grooming
Pets Playground Grooming School (FL)
Cindy’s Canine Companions Grooming Classes (PA)
New York School of Dog Grooming (NY)
Canine Clippers Grooming School (VA)
Oregon Pet Grooming Academy
A to
Z ListJournal
of Sponsors
Except
On-Site Schools
eGroomer
July / September
2013
Academy of Dog Grooming Arts (IL)
American Grooming Academy (CA)
Canine Clippers Grooming School (VA)
Central Ohio Dog Grooming Academy
Cindy’s Canine Companion Grooming Classes (PA)
Dapper Dawg School of Prof. Grooming (MA)
Golden Paws Pet Styling Academy (IL)
Golden Paws Pet Styling Academy (IN)
Golden Paws Pet Styling Academy (KY)
Golden Paws Pet Styling Academy (NY)
Golden Paws Pet Styling Academy (PA)
Golden Paws Pet Styling Academy (WI)
Golden Paws Schools
Golden Paws School of Dog Styling (TX)
Groomadog Academy (SC)
Institute of Technical Arts (FL)
Just Four Paws Academy of Pet Styling (PA)
Lickety Clips Grooming School (WA)
Merryfield School of Pet Grooming (FL)
Michigan School of K9 Cosmetology
Nash Academy (KY)
National Cat Groomers Institute of America (SC)
New York School of Dog Grooming (NYC)
O.C. Academy of Pet Styling (CA)
Oregon Pet Grooming Academy
Paragon Pet Grooming School (MI)
Pennsylvania Academy of Pet Grooming
Pets Playground Grooming School (FL)
Sensational Stylings Academy of Grooming (IL)
South Carolina School of Dog Grooming
Texas Allbreed Grooming School
Zoom Zoom Groom Academy of Grooming (Canada)
60
Call 800-556-5131
or 360-446-5348
PetGroomer.com
Publications
www.academyofdoggrooming.com
www.americangroomingacademy.com
www.canine-clippers.com
www.mygroomingacademy.com
www.cindyscaninecompanions.com
™
www.thedapperdawg.com
www.goldenpawschicago.com
www.goldenpawspetstylingacademyin.com
Outfit a Grooming Business
www.goldenpawspetstylingacademyky.com
www.pinkdogparlor.com/school.htm
www.goldenpawspittsburghpa.com
PetGroomerCD™ includes truly
www.goldenpawswi.com
professional quality planners to
www.goldenpaws.com
www.goldenpaws.com
easily list and organize all of
www.groomadog.com
your shopping. Project and tally
www.myfiaa.com
www.justfourpawsacademy.com
the costs for your career plan,
www.licketyclips.com
Note sources, quantities and
www.merryfieldschool.com
www.k9grooming.com
prices. Let it do the math!
www.nanhall.com
www.nashacademy.com
Print convenient shopping lists.
www.nysdg.comCheck-off items as you shop!
www.academyofpetstyling.net
www.oregonpetgroomingacademy.com
So flexible! Whether you're
www.paragonpetschool.com
planning your education or the
www.clippervac.com/school/
www.petsplayground.com
build out of a home, mobile or
www.nanhall.com
commercial location business,
Call 815-469-2243
www.scschoolofdoggrooming.com
these are the perfect planners.
www.tagsperfectjob.com
www.zoomzoomgroom.com
PetGroomerCD
Courtesy of the professionals at
Grooming Business in a Box®.
PetGroomerCD
™
Outfit Your Grooming Business with Free Planners
™
PetGroomerCD
PetGroomerCD™
PetGroomerCD™ includes professional quality planners. Easily organize
all of your new or existing business shopping. If you are a career
seeker you can project and tally costs too. Note product sources,
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www.PetGroomerCD.com
quantities and prices. The Excel® versions
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Needeven
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done, print convenient shopping lists.www.PetGroomerCD.com
Check-off items as you shop!
So flexible! Whether you're planning your education or the build out
of a home, mobile or commercial location business, these planners get
you remarkably organized, and they are free!
®
Courtesy of the professionals
at Grooming Business in a BoxPage
. 3
On-Site Schools Listed on Next Page
61
It’s commonly known that all brands of A-5 blades fit any brand of A-5 clippers. What is not commonly known relates to blade sizes. Most brands of A-5
blades have similar sizes, but how they perform varies. Manufacturers must use design differences in order to avoid patent and copyright
infringement. The most common difference between brands is the blade thickness. Similar manufacturer sizes may cut at different heights. You could
be in for a surprise if you change brands of the same size blade only to discover the cut is different! For your convenience Jeff at Northern Tails
Sharpening prepared the multiple manufacturer reference charts below for blades and snap-ons. Be sure to check Jeff’s web site at
www.northerntails.com for more helpful articles, videos and descriptions of his mail-in services. ♦
Clipper Blade Cutting Heights by Manufacturer
BLADE
BLADE
MASTER
SIZE
CUT
GRM.TOOLS
#
Inches
MM
LAUBE
WAHL
MM
MM
KLEAN
CUT
OSTER
ANDIS
MM
MM
MM
50
1/125
0.2
0.2
0.5
0.2
0.2
0.2
40
1/100
0.3
0.3
0.6
0.1
0.3
0.3
35
3/50
—
—
—
—
—
0.4
30
1/50
0.5
0.5
0.8
0.2
0.5
0.5
15
3/64
1.2
1.0
1.3
1.0
1.2
1.2
10
1/16
1.6
1.5
1.8
1.5/1.6
1.0
1.5
10W
3/32
2.4
—
—
—
—
—
9
5/64
2.0
2.0
2.0
1.5
1.0/2.0
2.0
8.5
7/64
2.8
2.8
—
—
2.0
2.8
7
1/8
3.2
3.2
4.0
3.2
3.0
3.2
5
1/4
6.4
6.4
6.0
6.3
6.0
6.3
4
3/8
9.5
9.6
8.0
9.5
9.0
9.5
3
1/2
12.7
13.0
10.0
12.0
13.0
12.0
5/8HT
5/8
15.9
16.0
—
—
—
16.0
3/4HT
3/4
—
—
—
—
—
19.0
T-84
3/16
—
—
—
—
—
2.4
Snap-On Comb Sizes & Cut Lengths by Manufacturer
COMB
LAUBE SELF ADJ
WAHL
SIZE
& X-LARGE
STAINLESS STEEL
#
Inches
MM
MDC ROMANI
MM
OSTER
MILLERS
UNIVERSAL
FORGE
MM
MM
1/16
1/16
1/8
1/8
1/4
1/2
1/4
3/4
9/16
3/4
3/4
0
7/8
5/8
5/8
1
5/8
1/2
1/2
1 1/4
1 1/2
1/2
1
5/8
1 1/4
1/2
7/16
2
3/8
3
5/16
4
3/16
3/8
5
1/16
1/8
A
1
3/4
B
1 1/4
C
1 1/2
D
1 3/4
E
2
S
1 5/8
3/8
1/2
3/8
3/8
5/16
5/16
1/4
3/16
1/16
Both charts provided courtesy of
7/8
251-232-5353
1
www.northerntailssharpening.com

eGroomer Journal for Professional Pet Groomers July/September

Transcription

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