2008 Annual Report
Transcription
2008 Annual Report
ST. MICHAEL’S HOUSE ANNUAL REPORT 2008 Accredited by Contents Chairperson’s Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-9 North East Region Report . . . . . . . . . . . . . . . . . . . . . . . . . . 22-27 Chief Executive Officer’s Report . . . . . . . . . . . . . . . . . . . 10-11 South Region Report About St. Michael’s House . . . . . . . . . . . . . . . . . . . . . . . . . 12-13 Shared Services Service Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14-15 Review of Operations & Financial Summary. . . . . 46-61 North Region Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16-21 Directories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62-65 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28-33 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34-45 Pursuing his passion. Derek O’Connell, Templeogue Enterprise Art Group. Board of Directors Breda Dunne John Costello 6 Jim Cuddy Maurice Redmond Maurice Bracken, Chairperson Bernadette Perry Larry Kane Eamon Hurley Eamonn Fitzgerald Marjorie Soden, Chairperson Salaries Committee David Hughes David Fanagan Teresa McDonnell Jim Daly Chairperson Policy & Planning Committee Chairperson Compliance and Nominations Committee Mairide Woods John Leonard Chairperson Finance Committee Robert Kirkpatrick Management Team Paul Ledwidge Chief Executive Officer Patricia Doherty David Kenefick Noel McDonnell Deputy Chief Executive Officer Deputy Chief Executive Officer Director of Psychiatry John Birthistle Noel Dillon David Dunne Regional Director St. Michael’s House North Regional Director St. Michael’s House North East Regional Director St. Michael’s House South 7 Chairperson’s Report recreational as well as specialised supports for service users who develop Alzheimer’s Disease. Services are planned, developed and delivered so that they: ● ● ● T. Michael’s House Annual Report provides details and information to service users, families, funding authorities, supporters and friends on developments throughout the year and on how funds were allocated and managed. It is with great pleasure that I present St. Michael’s House Annual Report 2008. S Governance Since our inception in 1955, St. Michael’s House has been at the forefront of the development of community-based services for people with an intellectual disability and their families. Service users, parents and families are at the heart of how services are governed, planned and delivered. A voluntary Board of Directors governs the organisation. Many of the members of the Board are parents of a service user. Three of the parents are selected from the membership of Regional Parent and Family Councils. Parent and Family Councils provide for greater input into how services are planned, developed and delivered. I would like to welcome new Board Members John Leonard, Eamon Hurley and David Fanagan and new Board Sub Committee members Lorna Redmond, Aisling Kirkpatrick and John Larney, all of whom were appointed in 2008. They will bring valuable skills and experience to the Board and I look forward to working with them and all the Board and Committee Members in 2009. Ethos Providing services that reflect our core values continues to be a priority for us as we expand and develop our services. Today, we provide a comprehensive range of supports and services to over 1,500 service users and their families that include clinical, early intervention, education, vocational training, employment, residential, respite, social and 8 ● ● reflect the individual needs and choices of service users. support individuals to develop meaningful relationships, to make a valued contribution and become active members of their community. empower people to make choices about where they work, live and socialise. advocate for the improvement and development of services. are cost effective and accountable to service users, families and funding authorities. Accreditation Our services are accredited by the Council on Quality and Leadership (CQL), an international not-for-profit organisation based in the United States that brings together service providers, professionals and others who have an interest in developing and improving the quality of life for people with disabilities. In September 2008, the Health Information and Quality Authority (HIQA) published Draft Standards for Residential Services for People with Disabilities. The work we are undertaking with CQL ensures that we will be able to meet these standards when they come into force. Advocacy We in St. Michael’s House are strongly committed to ensuring that people with an intellectual disability are afforded the same opportunities as their peers to maximise their individual potential and participation in society at all levels. This requires that we positively promote the contribution that people with a disability can make to their communities and when necessary challenge limitations set by others. It has been acknowledged that additional supports and services need to be proactively developed and coordinated by Government Departments to support people with disabilities so that they can be full and equal members of society. We consider it vitally important that we take every opportunity to ensure that the Government follows through on its commitment. During 2008, we made presentations to Ministers, T.Ds, local authority Councillors, officials from Government Departments and the Health Service Executive on the ongoing and future supports needed by service users and their families. Transparency In keeping with our value of high standards in corporate governance, we have highly transparent accounting procedures and policies. A copy of our Annual Report is circulated to all families, funding authorities and sponsors and is available online at www.smh.ie. Finance The national review of how disability services are organised and provided announced by the Department of Health and Children is to be welcomed, as it will ensure that the maximum amount of funding made available will be spent on direct service provision. The Health Service Executive is the primary source of funding for services provided by St. Michael’s House. In 2008, our total income was €96.4m and expenditure for the year was €96.5m. After transfers to capital reserves, we had a deficit for the year of €445,019. Administrative costs account for six percent of our revenue expenditure. We are able to limit these costs by using a shared services model, where departments such as Finance, Human Resources, Communications and Fundraising, Technical Services, Transport, Research and Information Technology provide supports to the whole organisation rather than being devolved to the three regions. Developments Developing and expanding our services to meet the evolving needs of service users and their families is the key priority for the organisation. These needs and the strategies to address them were identified in our Three Year Strategic Plan 2007 – 2009 and include: ● ● ● ● ● Responding to the crisis in residential and respite care provision Developing career and work-life services for adults Designing retirement programmes for older adults Identifying and developing new educational programmes Providing Early Services for the increasing number of referrals Meeting these challenges can sometimes require making adjustments or changes to existing services or additional resources from the Health Service Executive. Despite the financial restraints in 2008, we were able to continue to develop and grow our services. Some of the highlights of the year included the opening of our new Leisure Centre and Swimming Pool at Belcamp, the development of additional residential and respite services, the transfer of service users from the hospital setting at Baldoyle to more appropriate community-based settings, the introduction of new and innovative clinical programmes and new community and corporate partnerships. At the request of the Health Service Executive, we opened our first residential centre outside Dublin in Navan, County Meath, which is home to four children. Towards 2009 Work has begun on establishing Service User Councils. In addition, a new system for involving parents in the development of Unit Service Plans will be piloted in 2009. This will involve parents meeting with unit staff and management to identify the needs within the unit and the service priorities for the year. We are facing into challenging economic uncertainties in 2009, with no definite funding for the development of additional day, respite and residential services and a cut in our core budget. Regrettably, this means that our ability to respond to requests for emergency residential accommodation and new referrals will be severely curtailed. We have highlighted to the Government and the Health Service Executive the effect this lack of funding will have on service users and families. The Board of Directors will be working very closely with management to ensure that all our services continue to be provided in the most effective and efficient manner and that any savings that we will have to make will be decided on so as to have minimum impact on service provision. I would like to acknowledge the support and commitment of my fellow Board Members and, on behalf of the Board, thank management and staff for all their hard work and dedication to providing services to people with a disability. I would like to thank the many friends and volunteers, who so generously give of their time to support our services and fundraising activities and whose support in coming years will be even more crucial. I look forward in 2009 to continuing to work with service users, families and staff to further develop and improve our services. 9 Chief Executive Officer’s Report children who attend mainstream schools and the relationship between St. Michael’s House and the special national schools for which we are Patron. Adult service users range in age from eighteen years to over seventy years and include the full spectrum of intellectual disabilities, with many also having a physical disability. The ageing process can also result in acquired physical or sensory disabilities, which can be particularly difficult for those with an intellectual disability to adjust to. It is planned to review S part of our commitment to providing quality services, we are A all adult services with the intention of developing new models of service. constantly examining and assessing how we respond to the needs This process has started with project EVOLVE undertaking a review of of service users and their families. Currently, over 1,500 service Long-term Training Centres. In early 2009, we will open a new innovative users from birth to older age receive a wide range of supports and support service at Omni Park, Santry. This service along with services at services. Key factors that influence the services and supports we provide Santry Hall will provide graduates from our Training Centre with greater include the age profile of service users, changes in family circumstances, access to community-based training, employment and social greater community-based opportunities for people with an intellectual opportunities. disability and the need to provide structures for improved family and service user involvement in how services are developed and planned. Parents and families continue to be the primary source of support and care for service users, but their ability to be able to continue to fulfil this Increasingly, service users and families require a greater diversity of role can be limited by their own advancing age and health problems. supports and services to respond to their individual needs and Currently, we have 330 service users on our priority residential waiting circumstances, which are coordinated through our individual planning list, of whom 113 are cared for at home by parents over 70 years of age. process. This process provides us with information, which is used to Our ability to respond to the need for residential services is dependent on inform service development and delivery and identify gaps in services. funding by the Government through the Health Service Executive. To provide for the needs of service users in crisis, we require funding for Children of school going age are supported through our Inclusive 25 places a year. Education Programme or attend one of our special national schools. The 10 educational environment for pupils with special needs is changing rapidly In 2008, we only received funding to develop 13 new residential places. with new legislation and the establishment of the National Council For This shortfall in places has consequences not only for those waiting on Special Education. In order to ensure that we are able to maximise the residential places, but also for families who require respite. On average, opportunities that these changes afford service users, a multi-disciplinary 16 respite places out of 37 were used to provide emergency Education Steering Group has been established. Issues being addressed accommodation to service users awaiting a long-term placement. We by the Steering Group include the provision of education for pupils with a have proven that we can respond to the needs of those on our residential dual diagnosis of intellectual disability and autism, developing supports for waiting list, as demonstrated in 2000 and 2001 when we developed 140 new residential places. We currently have 5 residential houses which service areas: new referrals, school leavers, residential services and could be immediately occupied by 26 service users should funding be respite. Regrettably, this may result in us having to place new referrals, made available. school leavers and graduates from our Training Centre on waiting lists and having to put even greater pressure on residential and respite Part of the development of our residential services in 2008 was the services. In addition, the HSE has advised that our core budget for 2009 transfer of four service users from the hospital setting at St. Michael’s will be cut by 3%, necessitating ongoing savings of €4.5million. House Baldoyle to Lar Foley House at Donaghmede. Another significant achievement was the expansion of our Independent Living Programme. One of the highlights of the year was the opening in November of our new We were able to do this by securing social housing through Part Five of Leisure Centre and Swimming Pool. The centre is already becoming the the Planning and Development Act 2000 and working in partnership with hub for social and recreational activity with movie nights, games nights Ballymun Regeneration Limited. We now support 33 service users to live and swimming sessions for mothers and toddlers. independently. In 2008, accommodation was provided for the first time to couples. It is important to acknowledge the development that this Our Open Training College continues to expand and develop its academic represents in our continuing commitment to promoting equality and programme, attracting an increasing number of students. With over 600 independence for adults with an intellectual disability. students currently enrolled, the College has to date over 2,500 graduates. In 2008, the Higher Education and Training Awards Countil (HETAC) Respite is a very important part of the support services offered to service undertook an Institutional Review of the College. Two new courses in users and their families. On average, we receive 3,500 requests from Applied Management, a BA and a Certificate, were launched by the College. families for respite annually. Currently, we only have 37 respite places for The range of courses now available appeals not only to staff working in the 1,067 service users, allowing on average 9 nights respite per service user field of disability, but also to those employed in other social care settings. annually. With a number of respite beds constantly occupied by service users awaiting a long-term placement, the average number of respite 2009 will undoubtedly be a challenging year as we face into economic nights available is reduced to six. In practise, fewer service users get uncertainties and reduced funding. We have significantly reduced the cost of breaks, as we have to prioritise service users in crisis. In 2009, we plan to producing St. Michael’s House Annual Report 2008, while maintaining the open a new children’s respite house at Donabate, County Dublin, and to quality and standard of the report. We will be examining all areas of develop a new model of respite, which will provide family-based breaks. expenditure to achieve similar savings. Our aim, in 2009, is to address reductions in funding by examining how to be more effective and efficient in Our ability to develop additional day, residential and respite services and how we deliver services and only as a last resort place limits on the to expand the range of services we offer to families is dependent on services that can be offered. I know with the ongoing dedication of funding being made available by the Health Service Executive. management and staff that we can meet these challenges and I would like In announcing the 2009 Budget, the Government made no provision for to thank them for their commitment in 2008. I would also like to any additional day, residential or respite services for people with an acknowledge and thank the Board of Directors for their continued support intellectual disability. Should no funds be made available to us for the and I know that together we will continue to advocate at every available development of additional services, this will have implications in four main forum for funding both for the provision and future development of services. 11 About St. Michael’s House Founded in 1955 by parents, St. Michael’s House has grown to become one of Ireland’s largest providers of community-based services for children and adults with an intellectual disability. Today, we provide a range of services to over 1,500 people through 160 different locations in the Greater Dublin Area. Values Accreditation At St. Michael’s House we offer services that: Our services are accredited by the Council on Quality and Leadership. Based in the United States, the Council is an international not-for-profit organisation that brings together service providers, professionals and others who have an interest in developing and improving the quality of life for people with disabilities. ● ● ● ● ● reflect the individual needs and choices of service users. support individuals to develop meaningful relationships, to make a valued contribution and become active members of their community. empower people to make choices about where they work, live and socialise. advocate for the improvement and development of services. are cost effective and accountable to service users, families and funding authorities. Service user, parental and family member involvement is central to how we plan and deliver our services. Services Clinical, Early Services, Special National Schools, Inclusive Education Supports, Vocational Training, Adult Day Services, Employment Support, Residential Services, Independent Living Supports, Specialised Alzheimer’s Service, Respite, Social and Recreational Supports Learning Resource Centre & Library The Learning Resource Centre and Library provides an information service for families, service users and staff. Leisure Centre & Swimming Pool Located at Belcamp, Dublin 17, our Leisure Centre and Swimming Pool was designed to be fully accessible for people with significant intellectual and physical disabilities. The Open Training College The Open Training College provides third-level education and training nationally to staff working in social and disability services. Challenges Developments in 2008 ● Responding to the crisis in residential care provision. Currently, there are 330 service users on our priority residential waiting list. ● The development of Ireland’s first fully accessible Leisure Centre and Swimming Pool. ● Developing additional respite places and new service models. We currently have 37 respite places for 1,067 service users. ● Extension of our Independent Living Programme. ● Transfer of service users from the hospital setting at Baldoyle to a community residential house. ● Opening of our first children’s residential centre outside Dublin. ● Provision of education for pupils with a dual diagnosis of intellectual disability and autism. ● Designing career and work-life services for adults aged 25 to 49 years. ● Developing services to meet the changing needs of older adults, including retirement programmes. ● Providing additional Early Service places. On average, we receive nine new referrals a month. ● The opening of two new community residential houses. ● Developing new programmes to support the educational needs and rights of children with an intellectual disability. ● The development of a new children’s respite centre at Donabate, Co Dublin. ● ● Two new management courses launched by Open Training College. Ensuring that the organisation continues to develop services to the standard and quality required. ● Introduction of new and innovative clinical programmes. ● Development of community and corporate partnerships. In 2009, St. Michael’s House along with other disability service providers is facing a reduction in core funding and will receive no funding for the development of additional residential or respite services. St. Michael’s House Service Locations Headquarters Link Regional Headquarters Leisure Centre & Swimming Pool Malahide Estuary Swords Clinics Research & Service Development Department Early Services Communications Department Special National Schools Accounts Department Inclusive Education Staff Training & Development Department Adult Day Services Information Technology Department Local Centres Human Resource Department Residential Houses Learning Resource Centre and Library Independent Living Open Training College Cara Alzheimer’s Service Technical Services Department Respite Houses Fundraising Department Training Centres Transport Department St. Michael’s House North Coolock St. Michael’s House North East Ballymun Dun Laoghaire Goatstown St. Michael’s House South Inclusive Recruitment Community Support DUBLIN BAY RI VER LIFFEY Housing Association Howth Today, St. Michael’s House provides services to over 1,500 children and adults with an intellectual disability and their families in 160 locations in the Greater Dublin Area. North Report REGIONAL HEADQUARTERS Ballymun Seantrabh Seatown COMMUNITY SUPPORT Santry CLINIC Ballymun RESIDENTIAL HOUSES Ballymun Breaffy Boroimhe Cabra Clew Bay Donabate Elmwood Glenamoy Glenanaar Glencorry Glencree Glenealy Glenmalure Glenveagh Lark Cottages Longlands Malahide Park View Rathbeale Sallowood St. Canices (63) St. Canices (30) The Willows Woodview ALZHEIMER'S SERVICES Cara, Alzheimer's Services EARLY SERVICES Ballymun YES Project SPECIAL NATIONAL SCHOOLS Ballymun Foxfield Skerries Ormond INCLUSIVE EDUCATION Goatstown ADULT DAY SERVICES Ballygall Ballymun Belcamp Chanel College LOCAL CENTRES Abhainn Ballymun Dublin Road Mellows Road Oaklands INDEPENDENT LIVING Santry RESPITE Beachlawn Coolfin Donabate Link Seatown LINK SERVICES Adare Green TRAINING CENTRES Charles Street Moyle Rd Solas Support Centre Riverside Work Options EMPLOYMENT PLACEMENT Inclusive Recruitment LEISURE CENTRE & SWIMMING POOL Belcamp One of the highlights of the year was the opening of our new Leisure Centre and Swimming Pool. Enjoying a family swim. Maeve and Sadhbh McNeill St. Michael’s House S North T. Michael’s House North provides a service to 602 children and adults with an intellectual disability and their families. The region covers both an urban and rural area that runs from the north inner city, west of the Coolock / Ballymun border and north to Balbriggan and the surrounding north county. Analysis of the population census indicates that St. Michael’s House North provides services in one of the fastest growing areas in the country. In 2008, the region received 65 new referrals compared to 35 in 2007. Responding to the needs of new referrals remains a priority for the region. This is particularly challenging when funding from the Health Service Executive to develop additional places is limited. The number of young children and their families receiving supports from Early Services continues to grow, with 38 children being referred in 2008 compared to 25 in 2007. The majority of these referrals were made by maternity and children’s hospitals. In the absence of funding from the Health Service Executive to develop additional places for these children, they were accommodated within existing services. Support groups and training programmes were developed to provide families with information, peer support and clinical services, maximising the use of resources available. A new children’s residential house was opened in Navan County Meath and is home to 4 children. The house is St. Michael’s House’s first service outside the Dublin region and was developed at the request of the Health Service Executive. Children residing in the house are from the area and attend local schools. Local celebrity and television personality Hector Ó hEochagáin attended at the official ceremony to mark the opening of the house. To improve access to local community social and recreational activities, families and staff are fundraising to purchase a minibus. Increasingly, young children with complex needs are requiring higher levels of 18 On average, we receive nine new referrals a month. Deirdre & Jacob McGivney support in addition to their day service. The number of requests for respite and residential services is also increasing. We are currently looking at ways to respond to these needs by developing new and innovative family-based respite programmes as well as social and recreational supports. Our ability to deliver these services is dependent on funding from the Health Service Executive, who has advised us that there will be no additional funds available in 2009. During 2008, we have had ongoing discussions with the Department of Education and Science regarding the development of a new special national school for children living in the Fingal area. The Department has told us that they are not going ahead with the planned development at Kelly’s Bay to replace Skerries Special National School. However, they do intend to develop a special national school for the area and are in the process of identifying a suitable location. The provision of a new school is critical as our existing building is currently operating at full capacity with no room for expansion and cannot meet the needs of children with significant mobility issues or a dual diagnosis of autism and intellectual disability. Currently, these children have to travel to Baldoyle or Cabra to receive an educational service. As there is no definite time frame for the completion of the school, adaptations and additional accommodation were provided at Skerries Special National School. These provide improved facilities and additional classes on the ground floor. The provision of educational services to children with a severe or profound intellectual disability in the region is now well established. One of the concerns of parents and staff in making the transfer was the length of the school year offered under the Department of Education and Science. In response to this, a programme of social and recreational activities was developed and offered to families during some of the school holidays. This provided much needed support and gave the children a break from normal school activities. Such was the success of the programme in 2008 that we plan to continue it in 2009. An increasing number of children with a dual diagnosis of intellectual disability and autism have been referred to the region. An examination of the requirements of these children indicated that their needs could not be appropriately met within our existing educational support services. In response to this, a new special national school was developed, providing an education to 22 pupils. The school is the first in the country providing such a service. Fitness training in partnership with D.C.U. Mark Steele 19 It is temporarily located in Cabra awaiting approval from the Department of Education and Science for funding to carry out renovations to its permanent location at Foxfield, Kilbarrack. It is planned to develop outreach support services to mainstream schools providing educational supports to pupils with a dual diagnosis of autism and intellectual disability. Moyle Road Industries training centre for adults has in response to the changing needs and ageing profile of service users developed new models of service and programmes of activities. Included in this programme is a range of social and recreational activities which are open to service users across the organisation. Highlights for the year included a Halloween Fancy Dress Party in the Crowne Plaza Hotel, which was attended by over 400 service users and a talent competition “Who’s Got Talent.” As 2008’s competition was so successful, it is planned to hold 2009’s final in the National Concert Hall. A new adult residential house, Sallowood was opened in 2008 on Santry Lane, providing five new residential places. Adjacent to the house are two independent apartments. Our Independent Living Programme supports residents living in these apartments. The house and apartments were developed in partnership with Ballymun Regeneration Limited and Dublin City Council. Discussions are at an advanced stage to develop another house as part of the redevelopment of the Sillogue area of Ballymun. Renovations and upgrading of the Glens residential houses continued in 2008 with all but one, Glenmalure, fully renovated. Funding was received through the Dormant Account Fund to renovate Glenealy. These renovations will be completed in early 2009. During the renovations, residents were temporarily accommodated in a rented house in Donabate. Service users at Dublin Road, Swords who have for some time been living in temporary rented accommodation will in 2009 move to a permanent home at Boroimhe, Swords. A major challenge facing the region is the development of new models of 20 Published poet. Alexander Pierce service to meet the changing and evolving needs of adult service users. The diversity of needs reflects the age profile from 18 years to 70 and the range of abilities as well as individual interests. In mid 2009, an organisational review EVOLVE will recommend new models of service for adults attending Long Term Training Centres. The region is aware of the need to assess and review services and supports provided at Local Centres. A significant majority of service users attending Local Centres have a physical disability and or complex medical needs. The region’s Parent and Family Council held a number of general and planning meetings in 2008. The Council, in partnership with the Regional Management Team, is developing a programme of information evenings for families. The development of a Parent and Family Council is a new and exciting initiative for the region and work is ongoing with members of the Council to develop its role and function. We acknowledge the work and commitment of the Council to date. Beachlawn, Bettystown, County Meath, a holiday home available to all centres, has proven to be very popular for day trips and holiday breaks and was constantly in use during 2008. The house is ideally located near local amenities and attractions as well as being fully wheelchair accessible and adapted to meet the needs of service users. The region is responsible for managing St. Michael’s House’s new Leisure Centre and Swimming Pool. A manager and staff team have been appointed to the Centre. Training has been provided to frontline staff to support service users when using the swimming pool. The Centre is beginning to become a hub for social and recreational activity. Activities at the Centre such as family swimming sessions, mother and toddler groups, aqua aerobics, cinema nights, discos and parties are proving to be very popular. The programme of events will be extended as the seasons change and it is planned to develop outdoor activities such as football, basketball and athletics. The Regional Management Team and staff look forward to working in partnership with service users, parents and family members as we continue to plan and develop services for the region in 2009. I enjoy learning with my home teacher. Oisin Brett 21 North East Report REGIONAL HEADQUARTERS Adare Green CLINIC Adare Green EARLY SERVICES Adare Green SPECIAL NATIONAL SCHOOLS Raheny Baldoyle INCLUSIVE EDUCATION Goatstown ADULT DAY SERVICES Raheny Scoil Eithne Scoil Iosagain LOCAL CENTRES Cill Bharrog Cluain Aoibhinn Enterprise Grangemore Grangemore Flat Kilbarrack Kilmore Raheny Warrenhouse RESIDENTIAL HOUSES Abbeyfield Ardbeg Ardmore Avondale Baldoyle Beauvale Bettystown Bettystown (1a) Binneadair Cill Caisce Ferndale Fox’s Lane Garvagh Grangemore Hazelwood Kilbarrack Kilfenora Lar Foley House La Verna Lorcan Middle Third Middle Third (10a) Newbrook Ratheanna Riverside Rosetree Sabhaile Sarto Rise Seana Cill Shanowen St. Bridget’s The Beeches Warrenhouse (4a & 4b) Warrenhouse Willowpark INDEPENDENT LIVING Baldoyle Donaghmede COMMUNITY SUPPORT Santry RESPITE Del Val Raheny Respite (1) Raheny Respite (2) LINK SERVICES Adare Green TRAINING CENTRES Castle Industries Northbrook Industries Santry Hall Santry Services Short-term Training Centre EMPLOYMENT PLACEMENT Inclusive Recruitment LEISURE CENTRE & SWIMMING POOL Belcamp Best friends. Ross Maguire and Patrick Finn at Pope John Paul II N.S. Malahide T. Michael’s House North East with its Headquarters at Adare St. Michael’s House S North East Green, Coolock, offers supports and services to 623 children and adults with an intellectual disability and their families living in Coolock, Artane, Clontarf, Raheny, Howth, Baldoyle, Kilbarrack, Donaghmede and parts of Santry. The region offers a range of services that reflects the diversity of need and goals identified by service users and their families to maximise individuals’ participation in their communities. The region’s Parent and Family Council continues to grow and develop. In 2008, they had five meetings and organised a successful Parent and Family Day in April. Presentations on the day included: making a will and establishing trust funds for people with a disability, bereavement and how it can affect people with a disability, managing stress and presentation skills. A presentation was also made on the work of the Council. In addition, the Parent and Family Council held 14 sub-group meetings. One of the primary goals of the Council was to establish a Networking Group to provide peer support for parents. This group was established in November and meets in St. Michael’s House Baldoyle on the first Tuesday of every month. The region is responsible for managing St. Michael’s House’s respite services on the northside of the city. In total, there are 32 communitybased respite places available. Respite breaks are offered based on the individual needs and circumstances of service users and their families. The need for respite breaks is far greater than the number of places available. Our ability to respond to requests is also curtailed by the use of respite places to provide emergency accommodation to service users in need of a long-term residential placement. On average in 2008, sixteen respite places were used to provide temporary accommodation for these service users. This difficulty will continue in 2009, as the Health Service Executive has made no provision for the development of additional First home together. Denise Judge & Ronnie Harris 24 residential places. In early 2009, a new children’s respite house at Donabate will open, providing six places. The house was part funded by Angel’s Quest, a children’s charity specialising in the provision of respite services for children with disabilities. Services currently provided at Seatown Road, Swords, will transfer to the new house at Donabate. The house at Seatown has been identified by Fingal County Council for development by the Council and will most likely be subjected to a compulsory purchase order. The new service at Donabate will include a combination of day and residential respite. The aim of the centre is to provide a fun-filled welcoming environment for children. In 2008, there were 15 new referrals to the region. Of these, 7 were under five years of age, 5 were between five and eighteen years of age and 3 were aged over eighteen. The primary source of referrals to the region was maternity and children’s hospitals, with a number being referred by schools and parents. Early Services continue to work primarily in the child’s home, supporting the child and family. The majority of children are supported to attend their local pre-schools, with a small number attending our Young Early Service Programme in Swords, County Dublin. In 2008, the Early Service Team offered parents a number of training programmes including an introduction to St. Michael’s House, Lámh sign language programme and preparation for school. There has been a substantial growth in the number of children referred with a dual diagnosis of intellectual disability and autism. In response to this, the Early Service Team ran a parent information and training course for these families and plan to run further programmes in 2009. Raheny Special National School continues to be temporarily located at Kish House, Kilbarrack, to allow for the building of a new school. There are ongoing discussions with the Department of Education and Science in Favourite past-time, shopping. Cathy Soden 25 relation to a starting date for the development. The school has secured the use of a green area at the rear of Kish House for play and sporting activity. Pupils at Baldoyle Special National School now have an Individual Education Plan, which was developed by teachers, special needs assistants, clinicians and parents. The model of service provided at Santry Hall is being extended and developed, with a new centre due to open in early 2009 at the Omni Centre Santry. The programmes, which are designed on an individual basis, support service users to partake in employment, training and social activities. The new facilities are designed and located to maximise employment opportunities. Subject to funding being made available by the Health Service Executive, it is also planned that the new centre and Santry Hall will provide places for some of the service users due to graduate from the Short-term Training Centre in 2009. The development of residential services is a priority for the region. Currently, there are 143 service users on the region’s priority residential waiting list. Of these, seventeen are in urgent need of a long-term placement and are receiving a high level of support. In 2008, St Brendan’s Avenue in Artane was opened, providing residential places for four service users. Two more service users will move into the house in early 2009. Renovations are under way at Kilfenora, with residents temporally accommodated at Grattan Lodge. We have developed 3 new residential houses: Limetree, Grattan Lodge and Collins Avenue, which can, subject to funding from the Health Service Executive, provide accommodation for up to 18 service users. The first group of children moved from the hospital setting at St. Michael’s House Baldoyle to a new community house, the Lar Foley House. A proposal has been made to the Health Service Executive for funding to First swim in our new swimming pool. Haile Harton 26 transfer a further group of service users from the hospital to a community setting. The long-term plan is that all 38 service users residing at the hospital will move to community-based residential settings. Adult service users at Baldoyle have traditionally not attended a day service. A small number of these service users are now attending one of St. Michael’s House’s day service or an appropriate service with another organisation. Our Independent Living Programme provides nine service users with support to live in their own apartments with an input from outreach staff. Support is provided on an individual bases and through group meetings. At these meetings, common issues are discussed and training offered on a variety of topics, including budgeting, sharing accommodation, homemaking skills as well as providing an opportunity to socialise and organise events. Some of the independent living accommodation was for the first time provided to couples, which is a new development in service provision for St. Michael’s House. Minimising the impact that any reduction in funding may have on services will be a priority for the Regional Management Team and staff. The continuing development of the region’s Parent and Family Council as well as beginning work on establishing a Service User’s Council will be a focus for 2009. We know that by working in partnership we can continue to plan and develop supports and services that reflect the evolving needs of service users in the region. International champion skier. Cormac Maguire 27 South Report REGIONAL HEADQUARTERS Willowfield Park, Goatstown CLINIC Willowfield Park, Goatstown EARLY SERVICES Willowfield Park, Goatstown SPECIAL NATIONAL SCHOOLS Grosvenor Road Ballinteer INCLUSIVE EDUCATION Willowfield Park, Goatstown ADULT DAY SERVICES St. Raphaela’s LOCAL CENTRES Bon Accord Cromwellsfort Leinster Rd Ophaly Lodge RESIDENTIAL HOUSES Cromwellsfort Glendoher Kennington Marley Court Ramleh Rossmore The Pines Whitehall Lodge Willowglade RESPITE Ailesbury Brittas Bay INDEPENDENT LIVING Crumlin TRAINING CENTRES Goatstown Services Templeogue Enterprises SOUTHSIDE SUPPORT SERVICES Willowfield Park, Goatstown EMPLOYMENT PLACEMENT Inclusive Recruitment COMMUNITY SUPPORT Santry LEISURE CENTRE & SWIMMING POOL Belcamp Teen Scene cruising on the Liffey Voyager. Philip Kelly, Sam Brett & David Humphreys T. Michael’s House South with its regional Headquarters in St. Michael’s House S South Goatstown, Dublin 14, provides a range of supports and services to 321 children and adults with an intellectual disability and their families. The region faces a number of ongoing challenges, including the provision of Early Services to an increasing number of new referrals, providing adult places for school leavers and developing additional residential places for children who require very high levels of care and medical support and also for adults who require a permanent residential placement. Early Services are generally the first point of contact for new referrals to the region. In 2008, there were 18 children under the age of six referred to the region. The majority of these were new born babies. In total, Early Services are now provided to thirty-seven families. The focus of Early Services in the region is to plan and deliver services that meet the needs of families and provide support for children’s learning and development. An individual programme plan coordinated by a key worker is devised for each child, which identifies goals and objectives to be worked on. An important part of the service is linking families so that they can share experiences and offer each other support. A “Mother and Toddler” group is held weekly, providing an opportunity for mothers with very young children to meet in a supportive environment and for children to have an opportunity to play. Parents of older children have organised a weekly art and drama group, which meets on Saturday mornings. A number of training programmes were offered to families, teachers and pre-school support workers including: an introduction to St. Michael’s House, training in the use of Hanen and Lámh augmentative communication and preparing children for starting school. A “Sibshop” for brothers and sisters of service users aged 8-12 was held, House warming party, Independent Living. Darerca Delaney, Maeve Connolly & Ciara MacNeill 30 providing them with an opportunity to share their experiences of growing up with a sibling with an intellectual disability. The day was very well attended and it is planned for it to become an annual event. Educational supports and services are provided for children of school going age in the region at Grosvenor Road Special National School or through our Inclusive Education Programme, which supports children to attend their local school. One of the difficulties encountered in 2008 was in bringing forward the planned development of a purpose-built special national school at a site in Ballinteer to replace the school at Grosvenor Road. The building at Grosvenor Road is unsuitable as a modern school, as it is a three storey Georgian building, which has restricted access for pupils with limited mobility. The new school is designed to accommodate all children of school going age in the region and would eliminate the need for Grosvenor Road School to be located at two separate locations. The Department of Education and Science had agreed to fund the development of the new school and plans were completed. This now seems to have been put on hold by the Department with no date for the project to start. All pupils graduating from our educational services in 2008 were placed in one of the region’s adult centres or in another appropriate service. Given the diversity of need and the age profile of adults in the region, it is quite a challenge to organise services so that they are age and ability appropriate while at the same time close to service users’ homes. There are 183 adult service users ranging in age from 18 years to 70. A review was undertaken of the programmes and activities offered in individual day centres. As a result, new programmes were devised to reflect the age profile and interests of service users. Additional staff resources were allocated to Walkinstown Local Centre to implement their new programme plan. In addition, there is an organisation-wide review of services for adults with a particular emphasis on older adults. The region is facing a very serious ongoing residential crisis. Currently, there are 78 service users on the priority residential waiting list, 3 of whom are children. In 2008, the Health Service Executive only provided Having fun. New accessible playground at Baldoyle. Megan Cleary 31 the region with funding for two additional places. This funding enabled us to complete Ramleh Court, which is now home to five service users. A major development in the region was the completion of two new units at Cromwellsfort Road, providing four low-support residential places and an apartment with independent living for two service users. A partnership agreement with the Board of Management of Lorrequer House, an independent residential home, has resulted in an opportunity whereby two of the vacant places in the home will be filled by service users attending St. Michael’s House. The fact that we are unable to respond to the needs of service users for residential places other than when they are in an absolute crisis often due to the death of a final caregiver leads to difficulties within respite services, which are often used to provide longterm emergency accommodation. Two full meetings of the Region’s Parent and Family Council were held in 2008 as well as three planning meetings. The Council also organised an Open Day, providing information on the region and St. Michael’s House services. During 2008, as part of their Plan for Information and Education Programme, the Council identified the need for information sessions addressing eleven items identified by families. Topics to be covered included: supports for families in crisis, ageing and disability, making a will, legislation relating to disabilities, entitlements, sexuality and young people and issues relating to having a sibling with a disability. Evening and weekend social and recreational supports are an important part of the services we provide and, subject to funding, will continue to develop. Currently, 104 children and adults avail of these supports. Through the groups friendships are formed and activities are agreed upon by the members and include discos, going to the cinema, bowling, shopping and dining out. Helping out, Community Living. Vaun Coyle 32 Some minor adjustments were made to the Region’s Head Office at Goatstown to facilitate improved access for service users and families for clinical appointments. Rooms have been renovated so that all appointments can now be provided on the ground floor. Templeogue Enterprises have initiated a new community action programme aimed at increasing service users’ involvement in the local community and the local communities’ involvement in the unit. Service users are availing more frequently of community-based educational opportunities at Crumlin College of Further Education and the Enterprise Centre Terenure and are volunteering with Tallaght Meals on Wheels and the ISPCA Rathfarnham. A number of community groups are also linked into the centre, including Foróige Youth Club and Harold’s Cross Musical Society. Twenty-eight of the sixty-eight service users have employment in the local community. 2009 will present us with many challenges, as we respond to a reduction in our funding allocation from the Health Service Executive. The focus for the Regional Management Team and staff will be to ensure the continuity of supports and services. Through working in partnership with service users, families and funding authorities we aim to minimise the impact of any reduction on services and will continue to promote and advocate for improvements and developments in services. “Well done, brother,” launch of the Friends Forever Magazine. Caoimhe, Cian & Donal O’Connor 33 Shared Services Research and Service Development . . . . . . . . . . . . . . . . . . . . 36 Learning Resource Centre and Library . . . . . . . . . . . . . . . . . . 37 Human Resource Department . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Information Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Staff Training and Development . . . . . . . . . . . . . . . . . . . . . . . . 40 Transport Department . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Communication and Fundraising . . . . . . . . . . . . . . . . . . . . . . . . 42 Technical Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Open Training College . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 St. Michael’s House family day at Dublin Zoo. Laura and Ronan Furlong Research and Service Development St. Michael’s House fosters and encourages service-based research and evidence-based service developments. Staff across the organisation are engaged in research, either as part of their professional development, or as part of a specific higher degree. In 2008, the Department started a process of review to reflect changes that have taken place both nationally and internationally in service-based research. This review process will continue in 2009 and, where possible, partnerships in research and development will be explored. The Department worked on and supported the following projects: ● The coordination of a national clinical audit of the National Intellectual Disability Database on behalf of the Health Research Board. ● A prospective study of grief and bereavement in people with intellectual disabilities with the Centre for Disability Studies at University College Dublin (UCD). ● A research project looking at the service needs of older adults with intellectual disabilities is being carried out in collaboration with UCD. ● A study looking at the dental health of service users attending St. Michael’s House ● A study on the palliative care needs of adults with intellectual disabilities in Dublin. Dissemination of research findings is an essential part of the research process. St. Michael’s House staff have had papers published in both national and international peer reviewed research journals. In addition, the Department presented a number of papers at the World Congress of the International Association for the Scientific Study of Intellectual Disabilities (IASSID), which took place in Cape Town, South Africa, August 2008. At this meeting, the acting Director of Research, Dr Philip Dodd was elected to the council of IASSID. 36 Our new home, Lar Foley House. Pierce Delamere & Michael Stokes Learning Resource Centre & Library The Learning Resource Centre and Library based at Ballymun with two branches, one at Adare Green, Coolock, and one at Willowfield Park, Goatstown, provides an information service for families, service users and staff. The centre has over 3,500 books and subscribes to 140 journals on the subject of intellectual disability and related disciplines with a facility to borrow books from the British Library, Trinity College and access to journal articles from all healthcare libraries in the country. Service users, family members and staff can borrow up to three books for a period of three weeks. Each library has a designated e-learning section with a wide range of educational software specifically designed for children and adults with an intellectual disability. Branch libraries have 500 of the most popular books and journals, the internet and online access to St. Michael’s House’s library catalogue. Developments in 2008 included ● 544 new books were added to the libraries catalogue on the recommendation of service users, family members and staff. ● Funding was provided by the Open Training College to purchase additional copies of key course texts. ● A review was carried out of the Reference Section to ensure that all material is relevant and up to date. ● St. Michael’s House Newsletter highlighted the range of books available at the library. ● Improvements in the e-learning section including additional software and assistive technology. ● Idaal.com website was re-designed and now allows access to full text database such as Psychological and Behavioural Sciences Collection, Medline, Cinahl, PsychoINFO and A-Z journal title list. ● Library users can now receive an automatic alert on recently published articles in their field of interest. In 2008, the Library was visited over 6,200 times and 1,850 books were loaned out. Visting the Learning Resource Centre & Library. Ken Lyons and his daughter Katie 37 Human Resource Department The Human Resources Department supports management and staff by providing best practice leadership, advice and professional expertise in all aspects of human resource policies and procedures, change management and staff recruitment. St. Michael’s House employs 1,730 staff representing 70 grades and professions across 160 different locations. Our recruitment process is based on a competency-based assessment, with key competencies developed for all our main grades. Staff involved in recruitment have all been trained in the use of such assessments. Based on the success of this, we plan to extend this process to the recruitment of all grades of staff. During 2008, a staff turnover of 8% was achieved, reflecting our position as an employer of preference. This is below average for health services. A new recruitment strategy was introduced to respond to changes in the employment market. Vacancies are now advertised directly on St. Michael’s House website, resulting in significant savings in the cost associated with recruitment. An Employee Handbook was issued to all staff containing a selection of key policies and procedures. Management have been trained in the implementation of these policies and copies of the policies and related forms can be downloaded from our intranet site. A new Career Development Programme for Social Care Workers was developed in partnership with the Institute of Technology Blanchardstown. New employees are assigned an experienced staff member as a mentor for a period of three months to support them in their role and provide guidance and information on working in the field of disability. We continue to offer placements to students from the College’s Social Care Programme. Learning new words. Darren Breen with Laura Fingleton, Speech & Language Therapist 38 An extensive programme to manage absenteeism was introduced following discussions and agreement between management, staff and unions. This has resulted in an absenteeism rate of 5.4% for 2008. Information Technology The Information Technology Department develops and maintains systems that are used to support the management, planning and development of services and to disseminate information throughout the organisation in real time. In the main, information in relation to supports and services, administration and management systems is gathered, transferred and stored electronically and is available to all staff as appropriate. Systems developed in 2008 include: ● A new online Individual Planning Website, providing staff with access to knowledge-based articles. The site also allows staff to post questions, engage in dialogue with colleagues and have access to suggestions and guidance from the Training Department. ● A medical cardex system, which contains information on individual service user’s medication. The new system allows medical personnel to update changes in prescriptions online and eliminates the need to duplicate the information in day and residential settings. ● A management system for gathering and collating information on service user’s Individual Plan and goals. This information is used to plan and develop services and is available online to management and unit staff. ● Programmes designed to gather and collate information on a number of management functions including fire drills, accidents and incidents, staff travel, unit expenditure, staff training. ● Modifications to Client Information Systems to allow online updates, making the system more efficient and ensuring greater accuracy. ● Financial Planning Programmes that allow the Accounts Department to respond to changes in staffing profiles and provide accurate costs in real time. ● The network supporting the transfer of information was completely upgraded, making it more efficient, allowing for expansion and greater traffic throughout the organisation. Looking forward to retirement. John Lawlor 39 Staff Training & Development Staff training and development continues to be a priority for the organisation. During 2008, the following areas were identified and appropriate training provided: ● Mandatory in-service courses that ensured all centres met their legal requirements in terms of health and safety. ● A new course in the Management of Challenging Behaviour was delivered in partnership with The University of Stirling, Scotland. ● Training for managers and training officers on the Council on Quality and Leadership quality system. ● Competency-based recruitment techniques for staff involved in staff recruitment. ● Orientation courses for new staff teams. ● A course on cooking healthy meals and developing healthy eating plans was run in conjunction with the National College of Catering. ● Diversity awareness training for staff working in multi-cultural environments. ● Disability awareness training for students attending Institute of Technology Blanchardstown Social Care Course. St. Michael’s House has an ongoing relationship with Right to Live in Egypt and The First Step in Georgia. Both of theses organisations are committed to developing community-based services for people with an intellectual disability. The Training Department provides consultancy and training for staff working in these organisations. In conjunction with the Information Technology Department, an intranet web page was developed, through which staff can share information and ideas regarding supporting service users achieve their personal goals. Managers now have access online to staff training records and can book training for their staff using this system. Enjoying the sunshine at Cara. Nessa Houlihan and James Greene 40 During 2008, forty-eight staff were supported to participate in third level training courses through the Open Training College and Clinical and management staff were supported to attend third-level institutions, and participated in relevant conferences and seminars. Transport Department Transport is an integral part of the support services provided by St. Michael’s House to service users and their families. In total, 104 buses are maintained by the Transport Department, giving us one of the largest fleets of accessible buses in the country. In 2008, 460 service users were transported daily from home to their day unit. Individual units also use buses to support social and recreational activities for service users, with many of these activities taking place in the evening and at weekends. Under contract to Bus Éireann, transport is provided to pupils with a severe to profound disabilities attending St. Michael’s House special national schools. Drivers and escorts are trained in first aid, use of safety equipment, back care, on managing challenging behaviour and communication. Training is also provided on the needs of individual service users. Safety on buses is one of the main priorities for the Transport Department. All buses are fitted with lap and diagonal seat belts, with four point anchors provided for wheelchairs and independent safety belts provided for service users travelling in wheelchairs. Challenges facing the Transport Department include responding to the need to provide transport to an increasing number of service users travelling in wheelchairs. Wheelchairs can take up the same space normally allocated to three seated passengers. Consequently, we require additional buses to meet the needs of these service users. In addition, as service users age with decreased mobility, they are less able to use public transport systems and are increasingly requesting transport. Our ability to respond to this need is subject to funding being made available by the Health Service Executive. To date, the majority of our buses have been purchased through fundraising. Graduating from Advocacy and Leadership course at D.C.U. Eddie Hyland, Mary Timbs, Tara Leech, Joe Carolan & Joey Cunningham 41 Communication & Fundraising The aim of the Communication & Fundraising Department is to positively promote and raise the public profile of the work of St. Michael’s House and the contribution people with an intellectual disability can make to their communities. It is also responsible for raising funds and for promoting the organisation as a charity of choice for both individual and corporate sponsors. In 2008, significant coverage was achieved in local and national media on developments and services provided by St. Michael’s House. Our charity partnership with Dublin’s Q102 Radio station was continued, providing us with a positive platform to promote fundraising activities and highlight relevant developments. St. Michael’s House quarterly newsletter and Annual Report was distributed to 4,500 homes, offices, local and national politicians and Government Bodies. We also used information booklets, press releases and our internet site www.smh.ie to provide up-to-date information on developments within St. Michael’s House and the field of intellectual disability. In 2008, fundraising campaigns raised €1.08m (of this €87,000 was deferred for expenditure in 2009). Our annual events included two golf classics, an art exhibition, raffles, church gate collections, flag days and sport events. We also launched a number of new campaigns, most notably “Bring a Book, Buy a Book” in partnership with World Book Day. New charity partnerships were formed with Leisureplex, The Hartford and Dublin City University, providing us with much needed support. We would like to acknowledge and thank the many friends and volunteers, Football training with the F.A.I. Deirdre O’Callaghan 42 who so generously gave of their time to support our services and fundraising activities. We look forward to working with you in 2009. Technical Services The Technical Services Department based in the Dublin Industrial Estate, Glasnevin, is responsible for sourcing, renovating and maintaining all centres and administration buildings. During 2008, work was completed on our new Leisure Centre and Swimming Pool. The Department was responsible for the project management including: coordinating the design, tendering and contracting for the building of the Centre. The Centre was completed on time, opening in November 2008. The Department is responsible for liaising with Local Authorities in relation to securing capital grants for the development of residential houses and acquiring accommodation under Part V of the Planning and Development Act 2000-2006 Social and Affordable Housing Programme. Accommodation provided under the Act is generally used to develop our Independent Living Programme. In 2008, work was completed on the first residential project built in partnership with Ballymun Regeneration Limited (BRL). Sallowood comprises of a community-based residential house and two independent apartments. Discussions are at an advanced stage with BRL in relation to the development of a community house in the Sillogue area of Ballymun. There are ongoing discussions with the Department of Education and Science regarding the funding of new school buildings to replace St. Michael’s House special national schools at Raheny and Rathgar and for the renovations at Foxfield. The Department of Education and Science have set no specific date for the commencement of these projects. Projects completed in 2008 include the development of new community residential and respite houses as well as the refurbishment of existing day centres and residential houses. Should revenue funding be made available for additional residential places, we will be able to respond positively, as we are in the process of developing five new residential houses, which when completed, will provide accommodation for 25 service users. Work has been completed at our new Training Centre at Santry which, subject to funding, can provide sufficient places for graduates from our special national schools and Short-term Training Centre. St. Patrick’s Day celebrations at Baldoyle. Lauren Lawlor 43 Open Training College The college has historically focused on providing courses specifically designed and structured to reflect the needs of staff working in the area of disability, but with the introduction of two new courses a BA and Certificate in Applied Management (Non-profit/Human Services) is now attracting students working in a wide range of social service settings. With just over 2,500 students having participated in courses to date and with over 600 students currently enrolled, the College continues to expand. Established in 1992, the Open Training College provides training for staff working in disability services and social care settings throughout Ireland. The College is a division of St. Michael’s House, offering a range of courses up to honours degree level. It provides students with an opportunity to acquire qualifications on a part-time basis through distance education, workshops, tutorials and e-learning, enabling them to acquire new skills and keep up to date with international best practice. COURSES AVAILABLE Honours BA in Applied Social Studies (Disability) ● BA Ordinary in Applied Social Studies (Disability) ● ● BA Ordinary in Applied Management ● (Non-profit/Human Services) ● Higher Certificate Applied Management ● (Non-profit/Human Services) ● Certificate in Applied Management (Non-profit/Human Services) ● ● Foundation Diploma in Training and Education in ● Supported Employment ● Diploma in Training and Education in Supported Employment ● ● Health Service Skills ● ● Understanding and Managing Conflict in the Workplace ● ● The Forum on Essential Management Skills ● OTC, Willowfield Park, Goatstown, Dublin 14. Tel: 2990580 Email: info.otc@smh.ie Website: www.opentrainingcollege.com In November, the College held its annual Conferring of Awards ceremony in the Concert Hall at the RDS, Dublin. Five hundred and fifty guests, staff and students attended the event to celebrate the achievements of the 131 graduates, the largest number of students to date. In 2008, the College successfully completed an Institutional Review by the Higher Education and Training Awards Council. The aim of the review was to assess the overall quality and training of the programmes provided and to ensure that the College was managed and governed in accordance with the national framework of qualifications. ● ● 44 A college newsletter was developed for distributions to students, staff and associated organisations. The newsletter is distributed by e-mail and can also be downloaded from the College’s new website www.opentrainingcollege.com. The College’s Foundation Diploma in Training and Education in Supported Employment is now delivered under licence by the Northern Ireland Union of Supported Employment. Currently, there are 30 students availing of this course. The contract for managing the delivery of Lámh, an augmentative communication sign language system for people with an intellectual disability, was awarded to the College. The College organises the delivery of Lámh Training Programmes throughout Ireland. Library facilities at the College have been improved by provision of access to EBSCO an online library. Through EBSCO students and staff have access to a wide range of reference databases, journals and books. Family-centred Early Services. Aoibhe & Niamh Murphy Review of Operations & Financial Summary Review of Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47-51 Accounting Policies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52-53 Independent Auditors’ Statement to the Members . . . . . . . . . 54 Consolidated Income and Expenditure Account . . . . . . . . . . . . 55 Consolidated Balance Sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Income Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Analysis of Expenditure by Service Type . . . . . . . . . . . . . . . . . . 58 Analysis of Expenditure by Region . . . . . . . . . . . . . . . . . . . . . . . . 59 Analysis of Capital Expenditure . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Staff Whole Time Equivalent Numbers . . . . . . . . . . . . . . . . . . . . 61 Review of Operations Year end 31 December 2008 Principal Activities St. Michael’s House provides community-based supports and services to children and adults with an intellectual disability and their families. Legal Status St. Michael’s House is a company limited by guarantee not having a share capital. The organisation and its activities have been granted charitable status by the Revenue Commissioners. All activity and income is applied solely towards the provision of services and supports for people with an intellectual disability. St. Michael’s House Charity Registration Number Registration Number 27628 CHY 5692 Subsidiary Companies St Michael’s House Housing Association Ltd. Charity Registration Number St Michael’s House Leisure Complex Ltd. Northbrook Industries Ltd. Registration No. 432718 CHY 17776 Registration No. 457866 Registration No. 87772 Board of Directors Maurice Bracken, Chairperson Marjorie Soden, Chairperson Salaries Committee Maurice Redmond, Chairperson Policy & Planning Committee David Hughes, Chairperson Finance Committee Eamonn Fitzgerald, Chairperson Compliance and Nominations Committee Larry Kane Jim Cuddy John Costello Jim Daly Breda Dunne Robert Kirkpatrick Teresa McDonnell Bernadette Perry Mairide Woods John Leonard appointed February 08 Eamon Hurley appointed December 08 David Fanagan appointed December 08 Registered Office St. Michael’s House, Prospect Hall, Willowfield Park, Goatstown, Dublin 14. Financial Results In the opinion of the Directors, the financial results for the year are satisfactory. The deficit for the year after transfers to capital reserves was €445,019 (2007 €505,516). Income for the year grew by 8.3% from €89.1 million to €96.4million. This growth in income includes €1.16 million for the development of additional residential, day and respite services. Corporate Governance Established in 1955 by parents, St. Michael’s House has grown to become one of Ireland’s largest providers of services and supports to people with an intellectual disability. Parental involvement in the governance of the organisation at all levels continues to be a core value of the organisation. As of 31 December 2008, the Board comprises of 17 members, many of whom are parents of service users. Directors are appointed to ensure a sufficiently wide and relevant mix of backgrounds, skills and experience to provide strong and effective leadership and control of the organisation. The Board is committed to the highest standard of corporate governance and is responsible for the direction and control of the organisation. It is accountable to members and has a range of matters specifically reserved for decision by the Board including: corporate governance, setting strategy, approving major policies, risk management and control, financial controls, approval of procurement procedures and disposal and acquisition of major assets. The Chairman sets the agenda for each Board meeting. Executive Management attend Board meetings and make regular presentations. An individual must be a member of St. Michael’s House prior to being elected to the Board. The only exception to this rule is for Parents and Family Councils’ Representative Directors. The Board appoints all new Directors. Directors receive induction training on Corporate Governance at the Institute of Public Administration. Courses are designed and delivered to meet the specific needs of St. Michael’s House. A Code of Conduct for Directors outlines the responsibility of each Director to the organisation and includes procedures for dealing with any potential conflict of interest, which may arise between their responsibilities as Directors and their outside interests. 47 Directors are non-executive and do not receive any remuneration for the services they provide to the organisation. The Board is satisfied that it is meeting its duties and obligations set out in the organisation’s Corporate Governance Policy. The Board had ten scheduled meetings in 2008. In addition, Board Members regularly attend Board Sub-committee meetings. Board Committees Finance Committee The Committee acts as a focal point for communication on financial matters between the Board of Directors, external and internal auditors and management. The Committee assists the Board in fulfilling its responsibilities by: providing an independent review of financial reporting, satisfying themselves as to the effectiveness of the organisation’s budgetary controls, internal controls and as to the sufficiency of the internal and external audits and setting the organisation’s Banking Policy. Committee members David Hughes (Chair), Eamonn Fitzgerald, Robert Kirkpatrick, John Leonard, David Fanagan, Breda Dunne, Larry Kane, Laura Redmond (appointed November 08) Ex-Officio Maurice Bracken (Board Chairman). Compliance and Nominations Committee The Committee assists the Board in ensuring that the membership of the Board has the appropriate skills, knowledge and experience to carry out the duties of the Board and is compliant with relevant legislation, regulations and codes of conduct. It reviews the organisation’s insurance strategy and policies and procedures in relation to data security and that there is effective succession planning for the Board and senior management. Committee members Eamonn Fitzgerald (Chair), Bernadette Perry, John Costello, Jim Daly, Eamon Hurley, Brendan Goldsmith, Maride Woods, Aisling Kirkpatrick (appointed August 08), John Larney (appointed November 08) Ex-Officio Maurice Bracken (Board Chairman). Policy and Planning Committee Working closely with senior management, the Policy and Planning Committee 48 assists the Board in developing an overall strategic plan for the organisation, initiating new policies and examining major plans and programmes. The Committee also monitors the implementation of plans and policies to ensure that they are achieving the desired outcomes. Committee members Maurice Redmond (Chair), Teresa McDonnell, Marie Therese Mooney, Jim Cuddy Ex-Officio Maurice Bracken (Board Chairman). Salaries Committee On behalf of the Board of Directors, the Committee determines the remuneration and other terms and conditions of the Chief Executive Officer and senior management. It also reviews significant developments in industrial relations and considers industrial relations policies to ensure that the organisation’s strategy is consistent with the achievement of the business plan of St. Michael’s House. Committee members Marjorie Soden (Chair), David Hughes, Eamonn Fitzgerald, Maurice Redmond Ex-Officio Maurice Bracken (Board Chairman). Parent and Family Councils Parent and Family Councils provide parents and families with a formal structure to have an input into how services are planned and developed. Councils work closely with their Regional Director and Regional Management Team to plan and develop services. Under St. Michael’s House’s Articles of Association, each Council nominates two of its members for selection to the Board of Directors. Of the six members nominated three are selected to join the Board for a three-year period. In 2007, the members selected were Bernadette Perry, St. Michael’s House North East, Breda Dunne, St. Michael’s House South and Teresa McDonnell, St. Michael’s House North. In 2008, work commenced on the establishment of three Regional Service User Councils. Internal Controls Key elements of internal control systems include: ● Financial reports are presented monthly by management to the Board of Directors and the Finance Committee. ● Detailed revenue, cash flow, capital and working capital budgets are prepared annually and are reviewed and approved by the Board. Actual ● ● ● ● ● ● ● ● ● ● results are compared regularly against these budgets and appropriate action initiated where necessary. Organisational structures are in place with clear operating and reporting procedures, lines of responsibility, authorisation limits, segregation of duties and delegated authority. Under the organisation’s Notifiable Events Internal Reporting Document and Procedure, the Board is advised of all serious risks or events in relation to service users, finance, human resources, infrastructure and legislation. Regular independent internal audits are carried out by PriceWaterhouseCoopers Internal Audit Services to identify, evaluate, and assess the effectiveness of key controls in place in order to provide management and the Finance Committee with independent assurance over the operation of controls. External auditors, Deloitte & Touche, report to the Directors on any significant control issues identified, arising from their work as auditors. Major capital projects require the approval of the Board and are closely monitored by the Finance Committee. Monthly Integrated Management Reports are provided to the Health Service Executive. Real time online information is made available to regions, departments and units showing their actual expenditure against agreed budgets, which are regularly reviewed. Comprehensive Data Security Policies and Procedures are in place. All staff recruited to St. Michael’s House are subject to mandatory vetting and clearance through the Garda Central Vetting Office. A copy of the Annual Report is sent to all families, funding authorities and staff and is also published on our website www.smh.ie. Quality Assurance In November 2007, the Council on Quality and Leadership awarded a further two-year accreditation with no conditions to St. Michael’s House. A team from the Council was assigned to assess the services provided by St. Michael’s House and spent a week meeting with randomly selected service users and families. The focus of the assessment was to measure outcomes for service users and families, the supports they receive from St. Michael’s House and their quality of life. The Council also assessed how the organisation is governed and managed. Of particular interest to the Council was the level of input and participation that service users and families had in the running of the organisation and the ability of the organisation to respond to the needs of individual service users. Based in the United States, the Council is an international not-for-profit organisation that brings together service providers, professionals and others who have an interest in developing and improving the quality of life for people with disabilities. Salaries Staff salary scales are in line with the Department of Health and Children Consolidated Salary Scales. Pensions St. Michael’s House is an approved agency of the Nominated Health Agencies Superannuation Scheme. In addition the Voluntary Hospitals Superannuation Scheme is operated for former employees of St. Mary’s Hospital Baldoyle. Services Provided St. Michael’s House provides a range of specialist supports and services to 1,500 children and adults with an intellectual disability and their family through 160 community-based centres throughout the Greater Dublin Area. Services and supports provided include: Clinical, Early Services, Special National Schools, Inclusive Education Supports, Vocational Training, Adult Day Services, Employment Support, Residential Services, Independent Living Supports, Specialised Alzheimer’s Service, Respite, Social and Recreational Supports. The Directors are satisfied with the operational performance during 2008 and would like to thank management and staff for their support and dedication to the development and delivery of services to service users and their families. St. Michael’s House is committed to delivering a quality service that: ● reflect the individual needs and choices of service users. ● support individuals to develop meaningful relationships, to make a valued contribution and become active members of their community. ● empower people to make choices about where they work, live and socialise ● advocate for the improvement and development of services. ● are cost effective and accountable to service users, families and funding authorities. All service users have an Individual Programme Plan based on goals identified by the service user and their family, which is used as the basis for the supports and services they receive. Collectively, these Individual Programme Plans are used to inform the nature and type of supports and services that are provided or need to be developed to meet the needs of individual service users. 49 A key principle informing our management structure is that where possible those making decisions regarding services, either at the individual or group level, are as close to service users and their families as possible. Service users, parents and family members are encouraged and supported to be actively involved at all levels in the development, management and delivery of services. The organisation has its Headquarters at Ballymun Road, Ballymun, Dublin 9. Responsibility for the development and management of the organisation as a whole rests with the Executive Management Team, which includes the Chief Executive Officer, the Deputy Chief Executive Officer (Administration), the Deputy Chief Executive Officer (Services), the Director of Psychiatry and the three Regional Directors. Services provided by St. Michael’s House are delivered through three regions, St. Michael’s House North, North East and South. Each region provides services and supports to up to 600 service users and their families. Subsidiary Companies St. Michael’s House Housing Association Ltd. St. Michael’s House Housing Association Ltd. (Company Registration 432718, CHY17776) is responsible for managing and maintaining residential properties funded under Part V of the Planning and Development Act 2000-2006 Social and Affordable Housing Programme and for issuing tenants with Tenancy Agreements. Directors: Maurice Bracken, Noel Dillon, Jim McKeon, David Hughes and Maurice Redmond St. Michael’s House Leisure Complex Ltd. St. Michael’s House Leisure Complex Ltd. (Company Registration 457866) is responsible for managing our new Leisure Centre and Swimming Pool at Belcamp, Dublin 17. Directors: Maurice Bracken, David Hughes, Larry Kane, Paul Ledwidge, Jim McKeon and John Birthistle. Northbrook Industries Ltd. Northbrook Industries Ltd (Company Registration 87772) provides a range of support services for adults with an intellectual disability. Directors: Maurice Redmond, Paul Ledwidge and Noel Dillon. 50 Open Training College Established in 1992, the Open Training College is a division of St. Michael’s House and provides training and education programmes up to honours degree level to staff working nationally in disability and social services. Higher Education and Training Awards Council (HETAC), Further Education and Training Awards Council (FETAC) and the National University of Ireland Galway accredits courses provided at the College. The College has successfully completed an Institutional Review as required by HETAC. Research and Service Development St. Michael’s House Research and Service Development Department is responsible for supporting the organisation in developing services according to best international practice and for promoting and supporting research in the field of disability among staff. Library and Learning Resource Centre Open to service users, families and staff, the Library and Learning Resource Centre has an extensive range of books and journals relating to the field of disability and allied areas. A section of the Centre contains popular fiction books that have been specially edited for people with an intellectual disability. The Centre has a dedicated e-learning facility, which is specifically designed for service users providing accessible computers for those with physical disabilities along with a range of educational software designed for people with an intellectual disability. In addition, there are two branch libraries one at St. Michael’s House, Willowfield Park, Goatstown, and one at St. Michael’s House, Adare Green, Coolock. Future Plans for the Development of Services The Policy and Planning Committee of the Board of Directors have developed a Three Year Strategic Plan (2007-2009). The plan details what service users and their families require and outlines the service developments that will need to take place in order to respond to these needs. The greatest challenge facing the organisation is to provide sufficient residential services for those on our waiting list. At the end of 2008, there were 330 service users urgently awaiting residential services. In the 2009 Budget announcement by Government, there was no provision nationally for additional residential places. Once the Health Service Executive makes funding available we believe that the organisation has the capacity to meet this challenge. Additional Day Services need to be developed to accommodate new referrals and for service users transferring from services funded by the Department of Education and Science to services funded by the Health Service Executive. In announcing the 2009 Budget, the Government made no provision nationally for the development of these services. Subject to funding from the Health Service Executive, the Board is committed to continually developing services that can respond to the changing needs of service users and their families and will continue to promote and support equality of access to educational, training, employment, social and recreational opportunities for people with an intellectual disability. Affiliations St. Michael’s House is affiliated to the following organisations: ● ● ● ● ● The National Federation of Voluntary Bodies Irish Council for Social Housing Irish Charities Tax Reform Group Disability Federation of Ireland Inclusion Ireland Developments to the Safety Management System in 2008 include: ● ● ● ● ● ● The appointment of two Board Members as Health and Safety Directors A Health and Safety Audit was carried out in all centres. Awareness raising campaigns on various aspects of Health and Safety were run throughout the year using newsletters, intranet and competitions. The election of two additional staff safety representatives. Bi-monthly meetings were held of the Health and Safety Committee, which includes staff and management representation from across the three Regions to discuss organisational safety issues. Comprehensive analysis of accident statistical information is now prepared for senior and regional management on a regular basis. Accounting Records The Board believe that they have employed accounting personnel with appropriate expertise and provided adequate resources to the financial function to ensure compliance with St. Michael’s House’s obligation to keep proper books of accounts. The books of accounts are held at St. Michael’s House, Headquarters, Ballymun Road, Dublin 9. Electoral Act Health and Safety St. Michael’s House is committed to ensuring the health and safety of service users, staff and members of the public. Under the Safety, Health and Welfare at Work Act 2005, General Applications Regulations 2007 and associated Legislation, our Safety Management System is integrated with our services and detailed in the organisational Safety Statement, which is in place along with site-specific Safety Statements in all centres. Under the organisation’s Safety Statement staff have responsiblity to report all health and safety matters. Safety Representatives form an active part of the Safety Management System, taking employee representations on staff health and safety matters through the forum of the Safety Committee. St. Michael’s House does not make donations to political parties. Internal Auditors PriceWaterhouseCoopers Internal Audit Services. External Auditors Deloitte & Touche, Chartered Accountants and Registered Auditors. Solicitors Gore and Grimes Solicitors. The welfare of services users, staff and members of the public is safeguarded through a system of risk assessments. These assessments evaluate activities and identify the controls necessary to manage any identified risk. The organisation’s Health and Safety Manager supports line management in carrying out this function. 51 Accounting Policies Basis of Preparation basis and is stated net of direct expenses incurred in raising that income. The financial statements have been prepared in accordance with A significant proportion of fundraising and donations income, determined accounting standards generally accepted in Ireland and Irish statute by the Board, is designated for capital purposes and is credited to a comprising the Companies Acts, 1963 to 2006 and the European capital expenditure reserve. Funds raised for specific capital projects and Communities (Companies: Group Accounts) Regulations 1992. Accounting not spent at year end are deferred to match the related expenditure in the standards generally accepted in Ireland in preparing financial statements following year. Where fundraising income is designated for revenue based giving a true and fair view are those published by the Institute of expenditure, the income is credited to the income and expenditure Chartered Accountants in Ireland and issued by the Accounting Standards account and matched with the related revenue expenditure. Board. Capital Grants Reserve Basis of Accounting Government grants specifically received for capital purposes are credited The financial statements have been prepared on the historical cost basis to the capital grants reserve. This reserve is amortised over the expected of accounting except investments. useful lives of the assets to which it relates. Consolidation The consolidated financial statements comprise the financial statements of Capital Expenditure Reserve/European Social Fund Grant Reserve the company and its subsidiaries made up to the same accounting date. Income and grants designated for capital purposes, excluding Government Grants dealt with above, are credited to the Capital Revenue Grants Expenditure Reserve. The Capital Expenditure Reserve is amortised over a Revenue grants received and amounts receivable within one year of the period of 20 years and the European Social Fund grant reserve is balance sheet date in respect of the accounting period are taken to the amortised over a period of 40 or 10 years, as appropriate. income and expenditure account. Goodwill Income - Sales Negative goodwill represents the difference between the cost of Sales are accounted for using the accruals basis of accounting. businesses acquired and the aggregate of the fair values of their identifiable net assets at the date of acquisition. Negative goodwill is 52 Income - Fundraising amortised to the Income and Expenditure account in equal annual Fundraising and donations income is accounted for on a cash receipts instalments over its expected useful life. Fixed Assests and Depreciation Pensions Fixed assets are stated in the balance sheet at cost less accumulated Nominated Health Agencies and Voluntary Hospitals Superannuation depreciation and, in the case of assets donated in kind, at the best Schemes are in operation for the employees of St. Michael’s House and estimate of cost at the date of receipt less accumulated depreciation. St. Mary’s Hospital, Baldoyle. No provision has been made in respect of Depreciation is provided so as to write off the cost of fixed assets over the benefits payable under the scheme as the liability is underwritten by their expected useful lives using the straight line method of accounting. the Minister for Health and Children. The expected useful lives of the various classes of assets are as follows: Contributions from the employees who are members of the scheme are credited to the income and expenditure account when received. Pension ● Freehold and long leasehold property 40 years payments under the scheme are charged to the income and expenditure ● Furniture, equipment and computers 5 - 10 years account when paid. ● Motor vehicles 5 years Leased Assets A half year’s charge for depreciation is made in the year of acquisition Assets held under finance leases are capitalised at the estimated present and year of disposal. value of future minimum lease payments which is derived by discounting at the interest rate implicit in each lease. The related liability is stated net Construction in Progress of lease rentals already paid. Construction in progress is shown at cost. Cost includes all directly attributable costs, including purchase price, bank and legal fees, Interest on finance leases is charged to the income and expenditure architects’ fees, surveyors’ and engineers’ fees. account so as to produce a constant periodic rate of charge on the remaining balance of the obligation under each lease. No depreciation is provided in respect of construction in progress. Upon completion of construction the properties are transferred to property. Operating lease costs are charged to the income and expenditure account as incurred. Stocks Stocks are valued at the lower of cost and net realisable value. Cost is calculated using the first-in, first-out method. Investments The investments are stated at cost less amounts written off and represent the directors valuation thereof. 53 Deloitte & Touche Chartered Accountants & Registered Auditors Independent Auditors’ Statement to the Members of St. Michael’s House We have examined the summary financial statements of St. Michael’s House (comprising the consolidated income and expenditure account and consolidated balance sheet) set out on pages 55 and 56 of the St. Michael’s House Annual Report 2008. This statement is made solely to the company’s members, as a body. Our audit work has been undertaken so that we might state to the company’s members those matters we are required to state to them in this auditors’ statement and for no other purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than the company and the company’s members as a body, for our audit work, for this statement, or for the opinions we have formed. Respective responsibilities of directors and auditors The directors are responsible for preparing St. Michael’s House Annual Report 2008. Our responsibility is to report to you our opinion on the consistency of the summary financial statements contained within St. Michael’s House Annual Report 2008 with the full consolidated financial statements and directors’ report. We also read the other information contained in St. Michael’s House Annual Report 2008 and consider the implications for our statement if we become aware of any apparent misstatements within it or material inconsistencies with the summary financial statements. Basis of opinion We conducted our work in accordance with Bulletin 1999/6 ‘The auditor’s statement on the summary financial statement’ issued by the Auditing Practices Board. Opinion In our opinion the summary financial statements are consistent with the full consolidated financial statements and directors’ report of St. Michael’s House for the year ended 31 December 2008. Deloitte & Touche Chartered Accountants and Registered Auditors Dublin 12th May 2009 54 Consolidated Income and Expenditure Account Year End 31 December 2008 Income Expenditure 2008 € ('000) 2007 € ('000) 96,448 89,073 (96,533) (89,363) Goodwill Amortisation 491 491 Surplus on Ordinary Activities 406 201 Less: Transfer to Capital Reserves (851) (707) (Deficit) for Year (445) (506) 55 Consolidated Balance Sheet as at 31 December 2008 2008 € ('000) € ('000) Fixed Assets Tangible Assets Intangible Assets Current Assets Grants Receivable and Prepayments Trade Debtors Stocks Cash Balances Current Liabilities (Amounts falling due within 1 year) Creditors and Accruals Lease Obligation - short-term portion Bank Overdraft Term Loans - short-term portion 83,337 (18,530) 64,807 Capital Reserves Capital Grants European Funds Capital Expenditure Reserve Revenue Reserve Deficit 56 74,297 (19,021) 55,276 10,566 47 15 1,047 11,675 10,463 52 16 1,151 11,682 10,926 3 3,449 228 14,606 10,201 4 2,808 49 13,062 Net Current Liabilities Creditors (Amounts falling due after more than 1 year) Lease Obligation - long-term portion Term Loans - long-term portion 2007 € ('000) € ('000) 6,126 50,503 2,955 5,359 (2,931) (1,380) 61,875 53,896 6,126 3 1,577 1,580 58,817 46,935 3,108 4,896 54,939 (3,068) (2,623) 61,875 53,896 Income Analysis 2008 2007 2008 2007 € ('000) € ('000) % % 84,763 79,589 88% 90% 2,739 2,049 3% 2% 121 193 0% 0% 2,652 1,896 3% 2% 997 893 1% 1% Grants Amortisation 2,100 1,948 2% 2% Miscellaneous 3,076 2,505 3% 3% 96,448 89,073 100% 100% State Contributions Health Service Executive Other State Agencies Other Income Workshop Sales Pension Contributions Fundraising 57 Analysis of Expenditure by Service Type 2008 2008 2007 2008 2007 € ('000) € ('000) % % 47,347 42,172 49% 47% Administration 5,971 6,282 6% 7% Clinical 9,572 8,655 10% 10% Adult Day Care 8,741 8,239 9% 9% Training & Employment 7,772 7,149 8% 8% Childrens 7,097 6,017 7% 7% Maintenance of Centres 1,500 3,027 2% 4% Ancillary Services 4,462 4,176 5% 4% Depreciation 3,313 3,046 3% 3% 758 600 1% 1% 96,533 89,363 100% 100% Residential Transport of Clients 58 Analysis of Expenditure by Region 2008 South Total € ('000) € ('000) € ('000) 15,018 26,723 5,606 47,347 5,971 – – – 5,971 Clinical – 3,919 3,739 1,914 9,572 Adult Day Care – 4,684 2,250 1,807 8,741 Training & Employment – 3,475 2,574 1,723 7,772 Childrens – 2,671 3,080 1,346 7,097 Maintenance of Centres 1,369 – 131 – 1,500 Ancillary Services 3,852 236 283 91 4,462 Depreciation 3,313 – – – 3,313 701 – 57 – 758 15,206 30,003 38,837 12,487 96,533 Residential Administration Transport of Clients Shared Service € ('000) North € ('000) – North East 59 Analysis of Capital Expenditure Capital Expenditure Furniture and Fittings Motor Vehicles New Buildings Source of Funds Health Service Executive Other Grants Loans Fundraising Funds from operations 60 2008 € ('000) 2007 € ('000) 1,408 189 10,890 872 440 10,181 12,487 11,493 858 4,269 4,727 851 1,817 2,900 9,307 (2,171) 707 968 12,522 11,711 Staff Whole Time Equivalent Numbers 31 December 2008 2008 2007 2008 2007 % % Childrens 105 105 8% 8% Adult Day Care 167 164 12% 12% Training & Employment 110 110 8% 8% Residential 732 719 54% 53% Clinical 126 126 9% 9% Ancillary Services 19 19 1% 1% Transport of Clients 9 7 1% 1% Maintenance of Centres 26 25 2% 2% Administration 74 74 5% 5% 1,368 1,349 100% 100% 61 St. Michael’s House Units TEL: FAX: Seantrabh, Swords Road, Dublin 9. 8424490 8424832 The Bungalow, Seatown Road, Swords, Co. Dublin. 8400734 ST. MICHAEL’S HOUSE HEADQUARTERS TEL: FAX: Ballymun Road, Dublin 9. Email: info@smh.ie Website:www.smh.ie 8840200 8840211 ADULT DAY SERVICES Belcamp, Belcamp Lane, Dublin 5. ST. MICHAEL’S HOUSE NORTH Ballygall, Mother of Divine Grace, Ferndale Road, D 11. Chanel College, Coolock Village, Dublin 5. REGIONAL HEADQUARTERS Ballymun Road, Dublin 9. 8840200 8840211 CLINIC Ballymun Road 8840200 8374062 EARLY SERVICES Ballymun Road, Dublin 9. 8840200 YES Project, 43 Forest Boulevard, Rivervalley, Swords. 8956769 8840211 087-2329083 SPECIAL NATIONAL SCHOOLS Ballymun Road, Dublin 9. 8840325/326/328 8840220 8840394/395 8840220 Skerries, Hacketstown, Co. Dublin. 8490976 8106856 Foxfield, St. Joseph’s School for the Deaf, Navan Rd, D7. 8685584 New School, Ballymun Rd., Dublin 9. INCLUSIVE EDUCATION Willowfield Park, Goatstown. 8483622/3202 2990500/2987033 8342461 8486616 8771216 8486616 RESIDENTIAL HOUSES Ballymun Road, 83 Ballymun Rd, Dublin 9. 8378565 Breaffy House, Strand Rd., Portmarnock, Co. Dublin. 8461336 Boroimhe, 2 Boroimhe Williows, Swords, Co. Dublin. 8107797 Cabra Road, 75 New Cabra Road, Phibsboro, Dublin 7. 8680961 8304177 Clew Bay, 31 Clune Road, Finglas, Dublin 11. 8342250 8342250 Donabate, Portrane Road, Co. Dublin. 8434405 8434406 Elmwood, 36 Elmwood Park, Swords, Co. Dublin. 8956899 8132994 Glenamoy, Ballymun Road, Dublin 9. 8840319 8840337 Glenanaar, Ballymun Road, Dublin 9. 8840310 Glencorry, Ballymun Road, Dublin 9. 8840321 Glencree, Ballymun Road, Dublin 9. 8840312 Glenealy, Ballymun Road, Dublin 9. 8840314 Glenmalure, Ballymun Road, Dublin 9. 8840316 Glenveagh, Ballymun Road, Dublin 9. 8840390 8461428 8840337 8840391 Lark Cottage, Balamastone, New Rd., Donabate, Co. Dublin. 8958517 LOCAL CENTRES 8402369 8402382 Malahide Road, 23 Malahide Road, Fairview, Dublin 3. 8332694 8332657 8086416 Ballymun Local Centre, Ballymun Road, Dublin 9. 8840299 8368407 Park View, Watters Lane, Commons Rd., Navan, Dublin Road, 59 Dublin Road, Swords, Co. Dublin. 8401438 8401438 Co. Meath. Mellows Road, 31 Mellows Rd., Finglas, Dublin 11. 8361177 Rathbeale Road, 49 Rathbeale Road, Swords, Co. Dublin. 8139854 8406522 Sallowood, 40 Sallowood View, Santry Lane, Dublin 9. 8421351 Oaklands, 30 Oaklands Ave., Swords, Co. Dublin. 62 Longlands, 20 Longlands, Swords, Co. Dublin. Abhainn, Ballymun Road, Dublin 9. 046 9072587 046 9060923 TEL: St. Canice’s Road, 63 St. Canice's Road, Glasnevin, D 11. 8376220 St. Canice’s Road, 30 St. Canice’s Road, Glasnevin, D 11. 8040091 The Willows, Rathbeale Road, Swords, Co. Dublin. 8902464 Woodview, Swords Rd. Santry, Dublin 9. 8625696 FAX: REGIONAL HEADQUARTERS 8369509 8625996 TEL: FAX: 8770500 8770699 8770500 8770699 8770500 8770699 Raheny SNS, Kish House, Greendale Rd, Kilbarrick, D5. 8393350 8325463 Baldoyle SNS, College Street, Baldoyle, Dulblin 13. 8323056 8393718 Adare Green, Coolock, Dublin 5. CLINIC Adare Green, Coolock, Dublin 5. COMMUNITY SUPPORT Community Support, Northbrock Industries, Unit 1a, EARLY SERVICES IDA Indus. Est., Santry, Dublin 9. 8427721 Adare Green, Coolock, Dublin 5. ALZHEIMER'S UNIT Cara, Alzheimer's Unit, Belcamp Lane, D5. ST. MICHAEL’S HOUSE NORTH EAST SPECIAL NATIONAL SCHOOL 8488182/8488014 8488236 RESPITE HOUSES Beachlawn, Golflinks Road, Mornington, Co. Meath. 041 9887284 Coolfin, Swords Road, Santry, Dublin 9. 8427366 8427725 INCLUSIVE EDUCATION Donabate, Portrane Road, Co. Dublin. 8434407 8434408 Willowfield Park, Goatstown. Seatown, Seatown Road, Swords, Co. Dublin. 8407829 8400734 2987033 ADULT DAY SERVICES LINK SUPPORT Raheny, Grange Park Grove, Raheny, Dublin 5. Ballymun Road, Dublin 9. 8840304 8840211 TRAINING CENTRES Charles Street, 52 Nth. Great Charles St., Dublin 1. Moyle Rd., Unit 22, Dub.Ind.Est., Glasnevin, Dublin 11. Solas Support Centre, Ballymun Road, Dublin 9. Riverside, Belcamp Lane, Dublin 5. Work Options, 22 Green St., Dublin 7. Scoil. Iosagain, Greendale Rd., Kilbarrack, Dublin 5. 8325423 8787743 8305843 LOCAL CENTRES 8840331/329 8369223 Cill Bharrog, St. Benedict's Resource Centre, 8728700/496 Swans Nest Road, Kilbarrack, Dublin 5. 8728446 8746384/385 8746387 LIBRARY AND LEARNING RESOURCE CENTRE Ballymun Road, Ballymun, Dublin 9. 8316369 8300500 EMPLOYMENT PLACEMENT Inclusive Recruitment, 22 Green St., Dublin 7. Scoil. Eithne, Glenayle Road, Edenmore, Dublin 5. 8787622/856 8479037/6545 8840218 8840392 8489046/066 8489041 8487307/476 Cluain Aoibhinn, 356 Howth Road, Dublin 5. 8327434 Enterprise L.C., Bunratty Drive, Coolock, Dublin 5. 8487228 Grangemore, 16 Grangemore Pk., Raheny, Dublin 5. 8476554 Grangemore Flat, 16 Grangemore Pk., Raheny, Dublin 5. 8483509 Kilbarrack, 27 Kilbarrack Road, Dublin 5. 8323675 Kilmore, 132 Kilmore Road, Dublin 5. 8487038 Raheny Road, 87 Raheny Road, Dublin 5. 8329027 8487153 Warren House Road L.C., 4 Warren House Rd., Baldoyle, Dublin 13. 8324342 63 RESIDENTIAL HOUSES TEL. FAX. Abbeyfield, 44 Abbeyfield, Killester, Dublin 5. 8328287 8474854 Warrenhouse Road, 21 Warrenhouse Road, Baldoyle, D13. Ardbeg 46 Ardbeg Pk. Artane, Dublin 5. 8474770 8474854 Warrenhouse Rd, 4A & 4B, Warrenhouse Road, Baldoyle, D13. Ardmore, 49 Ardmore Crescent, Artane, Dublin 5. 8482204 Avondale, 20A Pinewood Crescent, Dublin 11. 8620604 8620604 Baldoyle, College Street, Baldoyle, Dublin 13. 8323056 8393718 COMMUNITY SUPPORT Beauvale, 88 Beauvale Park, Artane, Dublin 5. 8316497 8465848 Community Support , Northbrock Industries, Unit 1a, Bettystown, 1 Bettystown Avenue, Raheny, Dublin 5. 8512140 8512221 IDA Indus. Est., Santry, Dublin 9. Bettystown, 1A Bettystown Avenue, Raheny, Dublin 5. 8512220 8512221 Binneadair, 300 Howth Rd. Dublin 5. 8337054 RESPITE HOUSES Cill Caisce, 13 Brookwood Rise, Artane, Dublin 5. 8329048 Del Val, 2, Del Val Ave., Sutton, Dublin 13. Ferndale, 20 Pinewood Crescent, Dublin 5. 8620018 Fox’s Lane, 13 Fox’s Lane, Raheny, Dublin 5. 8510091 Garvagh, Railway Ave., Sutton, Dublin 13. 8399245 Willowpark, 28 Willowpark Cresent, Glasnevin, Dublin 9. 8620018 Grangemore, 29 Grangemore Rise, Donaghmede, Dublin 13. 8471482 FAX. 8394959 8342305 8341761 8427721 8321148 8321203 Raheny Respite 1, Rear Raheny SNS, Raheny Rd, Dublin 5. 8329032 8329034 Raheny Respite 2, Rear Raheny SNS, Raheny Rd. Dublin 5. 8329121 8329205 LINK SUPPORT Hazlewood, 15 Pinewood Drive, Glasnevin. 8420967 8421243 Kilbarrack Road, 30 Kilbarrack Road, Dublin 5. 8390377 8395874 Kilfenora, 16 Kilfenora Dr., Donaghmede, Dublin 13. 8672392 TRAINING CENTRES Lar Foley House, 73 Grange Road, Donaghmede, Dublin 5. 4366715 Castle Ind., Unit 36 Malahide Rd. Ind. Park D17. La Verna, 356 Howth Road, Killester, Dublin 5. 8313934 Northbrook Industries, Unit 1A, IDA Ind. Est., Santry, D9. Lorcan Avenue, 133 Lorcan Avenue, Santry, Dublin 9. 8421760 8579698 Omni Employment Training Services, Unit 304, Omni Park, Middle Third, 10 Middle Third, Killester, Dublin 5. 8315870 8317911 Swords Road, Santry. 8916969 Middle Third, 10a Middle Third, Killester, Dublin 5. 8317901 8317911 Santry Hall, Unit 10A, Santry Industrial Est., Dublin 9. 8622458 8622289 Short-Term Training Centre, Adare Green, Coolock, D 5. 8770527/526 8770699 Newbrook 108 Newbrook Avenue, Donaghmede, Dublin 13. 8471554 Ratheanna, 22 St. Margaret’s Avenue, Raheny, Dublin 5. 8321288 Riverside Belcamp Lane, Belcamp, Dublin 13. 8476562 Ballymun Road, Dublin 9. 8840304 8840211 8471414/0849 8470925 8427777 LIBRARY AND LEARNING RESOURCE CENTRE Rosetree, Oscar Traynor Road, Coolock, Dublin 5. 64 TEL. Adare Green, Coolock, Dublin 5. Sabhaile, Grangepark Grove, Raheny, Dublin 5. 8472682 8472683 Sarto Rise, 7 Sarto Rise, Bayside, Sutton, Dublin 13 8393862 Seana Cill, 47 St. Brendans Ave., Coolock, Dublin 5. 8482842 Shanowen 275 Swords Road, Santry Dublin 9. 8427962 St. Bridget’s Rd, 29 St. Bridget’s Road, Dublin 5. 8327895 8327895 The Beeches, Beech House, Donaghmede, Dublin 13. 8671053 8671563 8770500 8427788 COMMUNITY SUPPORT ST. MICHAEL’S HOUSE SOUTH REGIONAL HEADQUARTERS Willowfield Pk, Goatstown, Dublin 14. TEL. FAX. 2990500/2987033 2988729 Community Support , Northbrock Industries, Unit 1a, IDA Indus. Est., Santry, Dublin 9. 8427721 2990500/2987033 2988729 Ailesbury, 4 Ailesbury Lawn, Dundrum, Dublin 14. 2985005 Brittas Bay, Old Coastguard Road, Co. Wicklow. EARLY SERVICES Willowfield Park, Goatstown, Dublin 14. FAX. RESPITE HOUSES CLINIC Willowfield Park, Goatstown, Dublin 14. TEL. Link, Willowfield Pk, Goatstown, Dublin 14. 2990500/2987033 2985920 0404-47260 2990500/2987033 2988729 Goatstown Services,Willowfield Park, Goatstown, Dublin 14. 2960177 2963766 Templeogue Enterprises, Templeogue Road, D 6. 4900936/396/2117 4903063 2990500/2987033 2988729 2988729 TRAINING CENTRES SPECIAL NATIONAL SCHOOL 17 Grosvenor Road, Rathgar, Dublin 6. 4963678/4978995 4970095 Ballinteer, Our Lady’s NS, Broadford Rise, D16. 4935154/4950692 4950692 SOUTHSIDE SUPPORT SERVICES INCLUSIVE EDUCATION Willowfield Park, Goatstown. Willowfield Pk, Goatstown, Dublin 14. 2990500/2987033 2988729 LIBRARY AND LEARNING RESOURCE CENTRE ADULT DAY SERVICES St. Raphaela’s School, Upr. Kilmacud Rd, Co. Dublin. Willowfield Pk, Goatstown, Dublin 14. 2884188/91 2884191 2982031 2982031 LOCAL CENTRES Bon Accord, 49 Beaumont Ave., Churchtown, Dublin 14. 2990500 ST. MICHAEL’S HOUSE LEISURE CENTRE & SWIMMING POOL Belcamp Lane (N32) Belcamp, Dublin 13. 8483361 8483388 Cromwellsfort Road , 18 Cromwellsfort Road, Walkinstown, Dublin 12. 4568565 Ophaly Lodge, Rosemount Estate, Dundrum, Dublin 14. 2981469 The Mews, 104A Leinster Rd., Rathmines, Dublin 6. 4911009 ST. MICHAEL’S HOUSE SHARED SERVICES 4911009 RESIDENTIAL HOUSES Glendoher Road, 16 Glendoher Road, Rathfarnham D 16. 4933392 Kennington, 54 Kennington Rd., Templeogue, Dublin 6W. 4602246 Marley Court, 84 Marley Court Sth., Rathfarnham, D 16. 2986110 Ramleh, 4 Ramleh Close, Miltown, Dublin 6. 2690976 4933392 Rossmore, 26 Rossmore Crescent, Templeogue, Dublin 6W. 4902977 4903287 The Pines, 36 Taney Rise, Goatstown, Dublin 14. 2982480 2982480 Whitehall Lodge, 29 Whitehall Rd, Churchtown, Dublin 14. 2989031 2989069 Willowglade, 15 Willowfield Pk., Goatstown Dublin14. 2987967 2987952 Communicatons Ballymun, Rd, Dublin 11. 8840200 8840211 Finance & Accounts Ballymun, Rd, Dublin 11. 8840200 8840211 Fundraising Dept., Willowfield Pk., Goatstown, D4. 2990500 2988729 Human Resource Department Ballymun, Rd, D 11. 8840302/367/8 8840323 Information Technology Ballymun, Rd, Dublin 11. 8840200 8840211 Library & Learning Resource Centre, Ballymun Rd, D 9. 8840218 8840392 Open Training College,Willowfield Pk., Goatstown, D14. 2988544 2987004 Research & Service Development, Ballymun Road, D9. 8840200 8840211 Stores Dept, Unit 89D, Dublin Ind Est, Lagan Road, D11. 8309048 8309370 St. Michael’s House Housing Ass. Ballymun Rd, D11. 8840200 8840211 Technical Services,Unit 89D,Dublin Ind Est, Lagan Rd. D11. 8303163 8309370 Training Dept., Ballymun Road, Dublin 9. 8840339/342 8840346 Transport Dept., Unit 89D, Dublin Ind. Est., Lagan Rd. D11. 8308567 8309370 65 Launching “Bring A Book - Buy A Book” at Dublin’s Q102. Liam Coburn, Sarah-Kate Breen & Amanda Brunker Best job ever, Hickey’s Pharmacy Make-Up counter. Dorothy McKay Tel: 884 0200 Website: www.smh.ie Email: info@smh.ie Crotare Ltd. 01 834 8983 St. Michael’s House, Ballymun Road, Ballymun, Dublin 9.