xbr_x830c service manual
Transcription
xbr_x830c service manual
HISTORY INFORMATION FOR THE FOLLOWING MANUAL: SERVICE MANUAL ORIGINAL MANUAL ISSUE DATE: 3/2015 GN1T CHASSIS Segment: XFL Version 1.0 Date 3/2015 Subject Original manual issue. LCD TV 9-888-568-01 SERVICE MANUAL GN1T CHASSIS Segment: XFL LCD TV 9-888-568-01 MODEL LIST MODEL XBR-43X830C COLOR Black COMMANDER RMT-TX100U DEST. (UC2) US/CND XBR-49X830C Black RMT-TX100U (LA1) MEXICO (UC2) US/CND XBR-49X835C Black RMT-TX100B Silver RMT-TX100B (LA8) CHILE PERU VENEZUELA (AR4) ARGENTINA (CR1) COSTA RICA (ECU) ECUADOR (BR6) BRAZIL Black RMT-TX100B XBR-49X837C XBR-43X830C, 49X830C, 835C, 837C MODEL COLOR COMMANDER DEST. (CO1) COLOMBIA 3 WARNINGS AND CAUTIONS - ENGLISH CAUTION These servicing instructions are for use by qualified service personnel only. To reduce the risk of electric shock, do not perform any servicing other than that contained in the operating instructions unless you are qualified to do so. WARNING!! An isolation transformer should be used during any service to avoid possible shock hazard, because of live chassis. The chassis of this receiver is directly connected to the ac power line. CARRYING THE TV Be sure to follow these guidelines to protect your property and avoid causing serious injury. • Carry the TV with an adequate number of people; larger size TVs require two or more people. • Correct hand placement while carrying the TV is very important for safety and to avoid damages. SAFETY-RELATED COMPONENT WARNING!! Components identified by shading and mark on the schematic diagrams, exploded views, and in the parts list are critical for safe operation. Replace these components with Sony parts whose part numbers appear as shown in this manual or in supplements published by Sony. Circuit adjustments that are critical for safe operation are identified in this manual. Follow these procedures whenever critical components are replaced or improper operation is suspected. CAUTION ABOUT THE LITHIUM BATTERY • Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. • Outer case broken battery should not contact to water. XBR-43X830C, 49X830C, 835C, 837C 4 WARNINGS AND CAUTIONS - FRENCH ATTENTION!! Ces instructions de service sont à l’usage du personnel de service qualifi é seulement. Pour prévenir le risque de choc électrique, ne pas faire l’entretien autre que celui contenu dans le Mode d’emploi à moins que vous soyez qualifi é faire ainsi. WARNING!! Afi n d’eviter tout risque d’electrocution provenant d’un chássis sous tension, un transformateur d’isolement doit etre utilisé lors de tout dépannage. Le chássis de ce récepteur est directement raccordé à l’alimentation du secteur. POUR TRANSPORTER LE TÉLÉVISEUR Tenez compte de ce qui suit pendant l’installation du téléviseur : • Débranchez tous les câbles avant de transporter le téléviseur. • Transportez le téléviseur avec le nombre de personnes approprié ; un téléviseur de grande taille doit être transporté par au moins deux personnes. • Lors du transport du téléviseur, l’emplacement des mains est très important pour votre sécurité, ainsi que pour éviter de causer des dommages. ALERTE!! Afi n d’eviter tout risque d’electrocution provenant d’un chassis sous tension, un transformateur d’isolement doit etre utilise lors de tout depannage. Le chassis de ce recepteur est directement raccorde a l’alimentation du secteur. ATTENTION AUX COMPOSANTS RELATIFS A LA SECURITE!! Les composants identifi es par une trame et par une marque sur les schemas de principe, les vues explosees et les listes de pieces sont d’une importance critique pour la securite du fonctionnement. Ne les remplacer que par des composants Sony dont le numero de piece est indique dans le present manuel ou dans des supplements publies par Sony. Les reglages de circuit dont l’importance est critique pour la securite du fonctionnement sont identifi es dans le present manuel. Suivre ces procedures lors de chaque remplacement de composants critiques, ou lorsqu’un mauvais fonctionnement suspecte. XBR-43X830C, 49X830C, 835C, 837C 5 WARNINGS AND CAUTIONS USE CAUTION WHEN HANDLING THE LCD PANEL When repairing the LCD panel, be sure you are grounded by using a wrist band. When repairing the LCD panel on the wall, the LCD panel must be secured using the 4 mounting holes on the rear cover. 1) 2) 3) 4) 5) 6) 7) 8) 9) 10) Do not press on the panel or frame edge to avoid the risk of electric shock. Do not scratch or press on the panel with any sharp objects. Do not leave the module in high temperatures or in areas of high humidity for an extended period of time. Do not expose the LCD panel to direct sunlight. Avoid contact with water. It may cause a short circuit within the module. Disconnect the AC power when replacing the backlight (CCFL) or inverter circuit. (High voltage occurs at the inverter circuit at 650Vrms.) Always clean the LCD panel with a soft cloth material. Use care when handling the wires or connectors of the inverter circuit. Damaging the wires may cause a short. Protect the panel from ESD to avoid damaging the electronic circuit (C-MOS). It is recommended not to exceed 1 hour of Power-On nor Burn-in period with LCD panel face down condition, in repair activity. XBR-43X830C, 49X830C, 835C, 837C 6 SAFETY CHECK-OUT After correcting the original service problem, perform the following safety checks before releasing the set to the customer: 1. Check the area of your repair for unsoldered or poorly soldered connections. Check the entire board surface for solder splashes and bridges. 2. Check the interboard wiring to ensure that no wires are “pinched” or touching high-wattage resistors. 3. Check that all control knobs, shields, covers, ground straps, and mounting hardware have been replaced. Be absolutely certain that you have replaced all the insulators. 4. Look for unauthorized replacement parts, particularly transistors, that were installed during a previous repair. Point them out to the customer and recommend their replacement. 5. Look for parts which, though functioning, show obvious signs of deterioration. Point them out to the customer and recommend their replacement. 6. Check the line cords for cracks and abrasion. Recommend the replacement of any such line cord to the customer. 7. Check the antenna terminals, metal trim, “metallized” knobs, screws, and all other exposed metal parts for AC leakage. Check leakage as described below. 8. For safety reasons, repairing the Power board and/or Inverter board is prohibited. XBR-43X830C, 49X830C, 835C, 837C 7 SAFETY CHECK-OUT Leakage Test The AC leakage from any exposed metal part to earth ground and from all exposed metal parts to any exposed metal part having a return to chassis, must not exceed 0.5 mA (500 microamperes). Leakage current can be measured by any one of three methods. 1. A commercial leakage tester, such as the Simpson 229 or RCA WT-540A. Follow the manufacturers’ instructions to use these instructions. 2. A battery-operated AC milliampmeter. The Data Precision 245 digital multimeter is suitable for this job. 3. Measuring the voltage drop across a resistor by means of a VOM or battery-operated AC voltmeter. The “limit” indication is 0.75 V, so analog meters must have an accurate low voltage scale. The Simpson’s 250 and Sanwa SH-63TRD are examples of passive VOMs that are suitable. Nearly all battery-operated digital multimeters that have a 2 VAC range are suitable (see Figure A). How to Find a Good Earth Ground A cold-water pipe is a guaranteed earth ground; the cover-plate retaining screw on most AC outlet boxes is also at earth ground. If the retaining screw is to be used as your earth ground, verify that it is at ground by measuring the resistance between it and a cold-water pipe with an ohmmeter. The reading should be zero ohms. If a cold-water pipe is not accessible, connect a 60- to 100-watt trouble- light (not a neon lamp) between the hot side of the receptacle and the retaining screw. Try both slots, if necessary, to locate the hot side on the line; the lamp should light at normal brilliance if the screw is at ground potential (see Figure B). XBR-43X830C, 49X830C, 835C, 837C 8 SELF DIAGNOSIS FUNCTION The units in this manual contain a self-diagnostic function. If an error occurs, the Smart Core Red LED will automatically begin to flash. The number of times the LED flashes translates to a probable source of the problem. A definition of the Smart Core Red LED flash indicators is listed in the instruction manual for the user’s knowledge and reference. If an error symptom cannot be reproduced, the remote commander can be used to review the failure occurrence data stored in memory to reveal past problems and how often these problems occur. DIAGNOSTIC TEST INDICATORS When an error occurs, the Smart Core Red LED will flash a set number of times to indicate the possible cause of the problem. If there is more than one error, the LED will identify the first of the problem areas. Result for all of the following diagnostic items are displayed on screen. <G>: Power supply board, <B>: Main board, <T>: Tcon board, If the screen displays a “0”, no error has occurred . <P>: Panel module , <S>: Speaker , <A>: Power Adapter RED LED blinking count 2x Detection Items <G/B> Main 12V over voltage [MAIN_POWER] <B> Main 5.0V failure [DC_ALERT] 3x <B/S> Audio amp. protection [AUD_ERR] <B> Tuner or demodulator I2C No ACK [TU_DEMOD] <B> HDMI Switch/Equalizer I2C communication error [HDMI_EQ] 4x None <P/T/G/B> Panel ID EEPROM I2C No ACK (Also panel power failure is a suspect) [P_ID_ERR] 5x <T> TCon IC I2C communication error [TCON_ERR] 6x <G/P/B> Backlight failure [BACKLIGHT] 7x Over temperature protection [TEMP_ERR] <B> Temp. sensor I2C No ACK [TEMP_ERR] <B> V By One lock error between Main device and 4KBE device [4KBE_ERR] 8x <B> Software error [SW_ERR] Red italic: detect at startup sequence only. XBR-43X830C, 49X830C, 835C, 837C 9 SELF DIAGNOSIS FUNCTION [SELF DIAGNOSTIC SCREEN DISPLAY] Error count Error item Naming Format of error timestamps YYMMDDhhmmss (in UTC) Example: 120823132523 -> Aug 23 2012 13:25:23 UTC * Only when time is set, an error timestamp is saved. Smart Core Red LED blinking count •Panel Operation Time is recorded every 30 min, but Total Operation Time is recorded every 1 hr. Therefore, the panel op. time might become larger than the total op. time. SELF CHECK Back 002 003 003 003 003 004 004 005 005 006 007 007 008 00005 MAIN_POWER DC_ALERT AUD_ERR HDMI_EQ TU_DEMOD LD_ERR BCM_ERR TCON_ERR P_ID_ERR BACKLIGHT ERR TEMP_ERR 4KBE_ERR SW_ERR 00414 000000000000 000000000000 150101000018 150101000123 150101000218 000000000000 000000000000 150101000504 000000000000 000000000000 150101000200 000000000000 000000000000 000000000000 000000000000 150101000018 150101000045 150101000223 000000000000 000000000000 000000000000 000000000000 000000000000 150101000002 000000000000 000000000000 000000000000 000000000000 150101000018 150101000045 150101000105 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 000000000000 << 000 000 003 003 003 000 000 001 000 000 002 000 000 00002 [Home]Exit Error timestamp for last recorded error Error timestamp for second last recorded error Error timestamp for 3rd last recorded error Total Operation Time [hr] – Boot Count – Panel Operation Time [hr] XBR-43X830C, 49X830C, 835C, 837C 10 SELF DIAGNOSIS FUNCTION SELF-DIAGNOSTIC SCREEN DISPLAY For errors with symptoms such as “power sometimes shuts off” or “screen sometimes goes out” that cannot be confirmed, it is possible to bring up past occurrences of failure for confirmation on the screen: [To Bring Up Screen Test] In standby mode, press buttons on the remote commander sequentially in rapid succession as shown below: Since the diagnostic results displayed on the screen are not automatically cleared, always check the self-diagnostic screen. After you have completed the repairs, clear the result display to “0”. Clearing the Self Check Diagnostic List Panel operation time : Press the Channel 7 => Channel 0 . Exiting the Self-diagnostic screen To exit the Self Diagnostic screen, Power off & on or Push the <Home> button. XBR-43X830C, 49X830C, 835C, 837C 11 SEC 1. DISASSEMBLY • There are clutch in the yellow frame[ XBR-43X830C, 49X830C, 835C, 837C ]. Therefore please be careful in the case of the disassembly or assembly of parts. 12 DISASSEMBLY 1-1. XBR-43X830C 1-1-1. STAND 4 screws (SCREW, +PSW M5X16) P/N: 4-449-743-01 STAND XBR-43X830C, 49X830C, 835C, 837C 13 DISASSEMBLY 1-1. XBR-43X830C 1-1-2. LABEL, REAR TERMINAL AND LABEL, SIDE TERMINAL (W) LABEL, REAR TERMINAL LABEL, SIDE TERMINAL (W) XBR-43X830C, 49X830C, 835C, 837C 14 DISASSEMBLY 1-1. XBR-43X830C 1-1-3. AC COVER AND POWER SUPPLY CORD 1 Screw (SCREW, +PWH M3X6) P/N: 4-452-935-11 2 3 4 POWER SUPPLY CORD 5 AC COVER XBR-43X830C, 49X830C, 835C, 837C 15 DISASSEMBLY 1-1. XBR-43X830C 1-1-4. REAR COVER (SM HRN) A 1 9 screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: 2-580-639-01 4 screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 9 screws (SCREW, +PWH M3X6) P/N: 4-452-935-11 2 3 REAR COVER (SM HRN) A XBR-43X830C, 49X830C, 835C, 837C 16 DISASSEMBLY 1-1. XBR-43X830C 1-1-5. TAPE AND WIRE DRESSING TAPE XBR-43X830C, 49X830C, 835C, 837C 17 DISASSEMBLY 1-1. XBR-43X830C 1-1-6. TAPE AND WIRE DRESSING TAPE XBR-43X830C, 49X830C, 835C, 837C TAPE 18 DISASSEMBLY 1-1. XBR-43X830C 1-1-7. SPEAKER BOX ASSY (L) 1 2 3 SPEAKER BOX ASSY (L) XBR-43X830C, 49X830C, 835C, 837C 19 DISASSEMBLY 1-1. XBR-43X830C 1-1-8. SPEAKER BOX ASSY (R) 1 2 3 SPEAKER BOX ASSY (R) XBR-43X830C, 49X830C, 835C, 837C 20 DISASSEMBLY 1-1. XBR-43X830C 1-1-9. TAPE TAPE TAPE XBR-43X830C, 49X830C, 835C, 837C 21 DISASSEMBLY 1-1. XBR-43X830C 1-1-10. BT ANTENNA 1 2 3 4 BT ANTENNA Screw (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 XBR-43X830C, 49X830C, 835C, 837C 22 DISASSEMBLY 1-1. XBR-43X830C 1-1-11. SMART CORE 1 2 SMART CORE Notes on assembling the Smart core Front View of the TV XBR-43X830C, 49X830C, 835C, 837C 23 DISASSEMBLY 1-1. XBR-43X830C 1-1-12. SWITCH UNIT 1 Release the lock 2 3 SWITCH UNIT XBR-43X830C, 49X830C, 835C, 837C 24 DISASSEMBLY 1-1. XBR-43X830C 1-1-13. HARNESS ASSY (MAIN) AND CONNECTOR ASSY 28P HARNESS ASSY (MAIN) P/N: 1-910-110-20 CONNECTOR ASSY 28P P/N: 1-910-110-19 XBR-43X830C, 49X830C, 835C, 837C 25 DISASSEMBLY 1-1. XBR-43X830C 1-1-14. BRACKET,SC (HRN) 1 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 3 BRACKET,SC (HRN) XBR-43X830C, 49X830C, 835C, 837C 26 DISASSEMBLY 1-1. XBR-43X830C 1-1-15. SLIDE, CLAMP 1 2 SLIDE, CLAMP XBR-43X830C, 49X830C, 835C, 837C 27 DISASSEMBLY 1-1. XBR-43X830C 1-1-16. BOTTOM, FRAME (HRN) 1 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 3 BOTTOM, FRAME (HRN) XBR-43X830C, 49X830C, 835C, 837C 28 DISASSEMBLY 1-1. XBR-43X830C 1-1-17. BRACKET, SP (LAK) 1 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 XBR-43X830C, 49X830C, 835C, 837C 3 BRACKET, SP (LAK) 29 DISASSEMBLY 1-1. XBR-43X830C 1-1-18. GL4(CH)-STATIC CONVERTER (TV) 1 4 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-11 2 3 GL4(CH)-STATIC CONVERTER (TV) XBR-43X830C, 49X830C, 835C, 837C 30 DISASSEMBLY 1-1. XBR-43X830C 1-1-19. SHEET, INSULATION(HRN S) 1 2 SHEET, INSULATION(HRN S) Notes on assembling the Insulation sheet (HRN S) XBR-43X830C, 49X830C, 835C, 837C 31 DISASSEMBLY 1-1. XBR-43X830C 1-1-20. FLEXIBLE FLAT CABLE 41P (XFA) AND FLEXIBLE FLAT CABLE 51P (XFA) 1 TAPE 2 FLEXIBLE FLAT CABLE 41P (XFA) P/N: 1-848-910-11 XBR-43X830C, 49X830C, 835C, 837C 3 FLEXIBLE FLAT CABLE 51P (XFA) P/N: 1-848-912-11 32 DISASSEMBLY 1-1. XBR-43X830C 1-1-21. BRACKET, SIDE F (MOLD) 1 2 3 BRACKET, SIDE F (MOLD) XBR-43X830C, 49X830C, 835C, 837C 33 DISASSEMBLY 1-1. XBR-43X830C 1-1-22. BMFW ASSY 1 <1> <2> <1> <1> <1> <1> <1> <3> 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 BMFW ASSY 2 XBR-43X830C, 49X830C, 835C, 837C 3 34 DISASSEMBLY 1-1. XBR-43X830C 1-1-23. GASKET (BMF) GASKET (BMF) GASKET (BMF) NOTE: When you replace a BMFW board, it is necessary to stick five new GASKET on a new BMFW board. GASKET (BMF): 4-566-117-01 Stick GASKET inside the guide line. To stick the GASKET firmly, Press the gasket until compression completely. (0.5-1.0kgf) Guide line *No indication of direction Caution: 1. Please aim at the center of square land. 2. Assy the gaskets just before B board panel installation. XBR-43X830C, 49X830C, 835C, 837C 35 DISASSEMBLY 1-1. XBR-43X830C 1-1-24. SHEET, THERMAL(BM) 1 SHEET, THERMAL(BM) 2 XBR-43X830C, 49X830C, 835C, 837C 36 DISASSEMBLY 1-1. XBR-43X830C 1-1-25. PLATE, MAIN S(HRN) 1 2 3 PLATE, MAIN S (HRN) 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 1 2 3 PLATE, MAIN S (HRN) 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 XBR-43X830C, 49X830C, 835C, 837C 37 DISASSEMBLY 1-1. XBR-43X830C 1-1-26. SLIDE, CLAMP 1 2 SLIDE, CLAMP XBR-43X830C, 49X830C, 835C, 837C 38 DISASSEMBLY 1-1. XBR-43X830C 1-1-27. LCD PANEL LCD PANEL XBR-43X830C, 49X830C, 835C, 837C 39 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-1. STAND 4 screws (SCREW, +PSW M5X16) P/N: 4-449-743-01 STAND XBR-43X830C, 49X830C, 835C, 837C 40 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-2. LABEL, REAR TERMINAL AND LABEL, SIDE TERMINAL (W) AND LABEL, CI (CO1 ONLY) LABEL, CI LABEL, REAR TERMINAL LABEL, SIDE TERMINAL (W) XBR-43X830C, 49X830C, 835C, 837C 41 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-3. AC COVER AND POWER SUPPLY CORD 1 Screw (SCREW, +PWH M3X6) P/N: 4-452-935-11 2 3 4 POWER SUPPLY CORD 5 AC COVER XBR-43X830C, 49X830C, 835C, 837C 42 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-4. REAR COVER (M HRN) A 1 9 screws (SCREW, +BVTP 4X12 TYPE2 IT-3) P/N: 2-580-639-01 4 screws (SCREW, +PSW M4X10) P/N: 4-159-298-01 10 screws (SCREW, +PWH M3X6) P/N: 4-452-935-11 2 3 REAR COVER (M HRN) A XBR-43X830C, 49X830C, 835C, 837C 43 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-5. TAPE AND WIRE DRESSING TAPE TAPE XBR-43X830C, 49X830C, 835C, 837C 44 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-6. TAPE AND WIRE DRESSING TAPE XBR-43X830C, 49X830C, 835C, 837C TAPE 45 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-7. SPEAKER BOX ASSY (L) 1 2 3 SPEAKER BOX ASSY (L) XBR-43X830C, 49X830C, 835C, 837C 46 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-8. SPEAKER BOX ASSY (R) 1 2 3 SPEAKER BOX ASSY (R) XBR-43X830C, 49X830C, 835C, 837C 47 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-9. TAPE TAPE TAPE XBR-43X830C, 49X830C, 835C, 837C 48 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-10. BT ANTENNA 1 BT ANTENNA 2 3 4 Screw (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 XBR-43X830C, 49X830C, 835C, 837C 49 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-11. SMART CORE 1 2 SMART CORE Notes on assembling the Smart core Front View of the TV XBR-43X830C, 49X830C, 835C, 837C 50 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-12. SWITCH UNIT 1 Release the lock 2 3 SWITCH UNIT XBR-43X830C, 49X830C, 835C, 837C 51 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-13. HARNESS ASSY (MAIN) AND CONNECTOR ASSY 28P HARNESS ASSY (MAIN) P/N: 1-910-110-22 CONNECTOR ASSY 28P P/N: 1-910-110-21 XBR-43X830C, 49X830C, 835C, 837C 52 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-14. BRACKET,SC (HRN) 1 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 3 BRACKET,SC (HRN) XBR-43X830C, 49X830C, 835C, 837C 53 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-15. SLIDE, CLAMP 1 2 SLIDE, CLAMP XBR-43X830C, 49X830C, 835C, 837C 54 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-16. BOTTOM, FRAME (HRN) 1 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 3 BOTTOM, FRAME (HRN) XBR-43X830C, 49X830C, 835C, 837C 55 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-17. BRACKET, SP (LAK) 1 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 3 BRACKET, SP (LAK) XBR-43X830C, 49X830C, 835C, 837C 56 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-18. GL4(CH)-STATIC CONVERTER (TV) 1 4 screws (SCREW, +PSW M3X6 W12) P/N: 4-256-393-11 2 3 GL4(CH)-STATIC CONVERTER (TV) XBR-43X830C, 49X830C, 835C, 837C 57 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-19. SHEET, INSULATION(HRN S) 1 2 SHEET, INSULATION(HRN S) Notes on assembling the Insulation sheet (HRN S) XBR-43X830C, 49X830C, 835C, 837C 58 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-20. FLEXIBLE FLAT CABLE 41P (XFB) AND FLEXIBLE FLAT CABLE 51P (XFB) 1 TAPE 2 FLEXIBLE FLAT CABLE 41P (XFB) P/N: 1-848-911-11 (Except BR6) 1-848-926-11 (BR6) XBR-43X830C, 49X830C, 835C, 837C 3 FLEXIBLE FLAT CABLE 51P (XFB) P/N: 1-848-913-11 (Except BR6) 1-848-921-11 (BR6) 59 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-21. BRACKET, SIDE F (MOLD) 1 2 3 BRACKET, SIDE F (MOLD) XBR-43X830C, 49X830C, 835C, 837C 60 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-22. BRACKET, TOP FL (MOLD) 1 2 XBR-43X830C, 49X830C, 835C, 837C 3 BRACKET, TOP FL (MOLD) 61 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-23. BMFW ASSY 1 <1> <2> <1> <1> <1> <1> <1> <3> 8 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 2 XBR-43X830C, 49X830C, 835C, 837C 3 BMFW ASSY 62 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-24. GASKET (BMF) GASKET (BMF) GASKET (BMF) NOTE: When you replace a BMFW board, it is necessary to stick five new GASKET on a new BMFW board. GASKET (BMF): 4-566-117-01 Stick GASKET inside the guide line. To stick the GASKET firmly, Press the gasket until compression completely. (0.5-1.0kgf) Guide line *No indication of direction Caution: 1. Please aim at the center of square land. 2. Assy the gaskets just before B board panel installation. XBR-43X830C, 49X830C, 835C, 837C 63 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-25. SHEET, THERMAL(BM) 1 SHEET, THERMAL(BM) 2 XBR-43X830C, 49X830C, 835C, 837C 64 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-26. PLATE, MAIN S(HRN) 1 2 3 PLATE, MAIN S (HRN) 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 1 2 3 PLATE, MAIN S (HRN) 2 screws (SCREW (+PSW) (M3X6)) P/N: 2-990-421-41 XBR-43X830C, 49X830C, 835C, 837C 65 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-27. SLIDE, CLAMP 1 2 SLIDE, CLAMP XBR-43X830C, 49X830C, 835C, 837C 66 DISASSEMBLY 1-2. XBR-49X830C/835C/837C 1-2-28. LCD PANEL LCD PANEL XBR-43X830C, 49X830C, 835C, 837C 67 DISASSEMBLY 1-3. SMART CORE 1-3-1. WLAN / BT MODULE(11AC) ASSY 1 2 XBR-43X830C, 49X830C, 835C, 837C WLAN / BT MODULE(11AC) ASSY 68 DISASSEMBLY 1-3. SMART CORE 1-3-2. WLAN / BT MODULE(11AC) 1 2 3 2 1 WLAN / BT MODULE(11AC) XBR-43X830C, 49X830C, 835C, 837C Caution! Avoid touching on this components and connector 69 DISASSEMBLY 1-3. SMART CORE 1-3-3. SHEET, THERMAL (SC) 1 2 1 2 SHEET, THERMAL (SC) 1-3-4. HEAT SINK L (SC) XBR-43X830C, 49X830C, 835C, 837C HEAT SINK L (SC) 70 DISASSEMBLY 1-3. SMART CORE 1-3-5. COVER, TOP 1 2 COVER, TOP XBR-43X830C, 49X830C, 835C, 837C 71 DISASSEMBLY 1-3. SMART CORE 1-3-6. PANEL, ORNAMENT 1 Guide Pin 2 Hook 3 PANEL, ORNAMENT XBR-43X830C, 49X830C, 835C, 837C 72 DISASSEMBLY 1-3. SMART CORE 1-3-7. LIGHT, GUIDE 1 2 3 LIGHT, GUIDE XBR-43X830C, 49X830C, 835C, 837C 73 DISASSEMBLY 1-3. SMART CORE 1-3-8. HSC3_S_M MOUNT 1 2 3 Hold on this section when installing H-Board HSC3_S_M MOUNT Avoid holding or push on these components. XBR-43X830C, 49X830C, 835C, 837C 74 DISASSEMBLY 1-3. SMART CORE 1-3-9. CASE, BOTTOM (M) CASE, BOTTOM (M) XBR-43X830C, 49X830C, 835C, 837C 75 SEC 2. ADJUSTMENT HOW TO ENTER THE SERVICE MODE 1) Turn on the main power switch to set in standby mode. 4) How to use the remote commander. 2) Press the buttons on the remote commander in the following sequence Function The flow of control Service mode on <Display><5><Vol Up><Power> Service mode off <MENU>/<HOME> Item up / down <↑>/ <↓> with each interval within 1 sec, then the service mode will be set. Item select 3) Service mode display. left/right <←>/<→> Execute <OK> Service Mode Model Information >> Self diagnosis History >> Video / Audio >> Panel / PQ >> General Setting >> Tuner >> Key Wifi >> Menu 5) After entering service mode, then turn off the power switch. Summary of key behavior Cursor/Enter [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C Return Behavior Close service menu Return Previous page, Change potion of focus item, Enter next page of focus item, etc.. Return to previous page, close service menu etc.. 76 ADJUSTMENT SOFTWARE VERSION 1) In Service Mode, select “Model Information”, press “Enter” or “→ ” button to enter Status Information. Service Mode Model Information Self diagnosis History Video / Audio Panel / PQ General Setting Tuner Wifi Model >> >> >> >> >> >> >> [</>] Set [Home]Exit Status Information Model Information Model Number Setting SERIAL NUMBER EDIT >> >> >> >> [</>] Set [Home]Exit Main Micro SW Version: NVM Version: Boot Version: PQ Version: AQ Version: <Ext> exFRC: CameraVID: CameraPIC: CameraFW: 4k BE MLFW: MAFW: ADSP NDAT PDAT BDAT BCM FDAT UDAT BDIX PKG2.011.0010NAB 0001 UC2 V1.000 102100006 AQ1.100 00.00.00.00 0 0 0 SF1.002 SF0.360 SF0.501 SD0.370 SD0.370 SD1.011 SD------SD0.002 SD0.000 SD0.370 2) Press “Enter” or “Return” button to return to Service Mode. Service Mode Model Information Self diagnosis History Video / Audio Panel / PQ General Setting Tuner Wifi >> >> >> >> >> >> >> [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C 77 ADJUSTMENT SERIAL NUMBER EDIT (1) 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. 2) Select “Serial Number Edit” by pressing “↑” or “↓” button then pressing “Enter” or “→” button 3) Press “↑” or “↓” to input numbers. 4) After user input data , press <Enter> . • Pop-up dialog appear to confirm input data correct • Serial Number can be set ONLY ONCE 5) Press “→” or “←” button to select YES or NO. Select YES if input data is correct. Select NO if Service Mode Model Information Self diagnosis History Video / Audio Panel / PQ General Setting Tuner Wifi >> >> >> >> >> >> >> [</>] Set [Home]Exit Mode Status Information Model Information Model Number Setting Serial Number Edit _ _ >> >> >> _ _ _ _ _ input data is incorrect. Press <Enter> to save answer. Service Mode Status Information Model Information Model Number Setting Serial Number Edit >> >> >> 9 9 9 9 9 9 9 Input Data correct? Yes XBR-43X830C, 49X830C, 835C, 837C No 78 ADJUSTMENT SERIAL NUMBER EDIT (2) Service Mode If YES is selected, the input data is saved into EEPROM. SERIAL NUMBER EDIT is greyed out and the serial number that has been input is displayed. Status Information User will not able to edit anymore. Model Information Model Number Setting >> >> <[ KDL-40X500B Serial Number Edit If NO is selected, the input data is not saved into EEPROM. The serial number that has been input is displayed. User can still edit the Serial Number. ]> 9999999 Service Mode Status Information >> Model Information >> Model Number Setting Serial Number Edit <[ KDL-40X500B 9 9 9 9 9 9 ]> 9 Input Data correct? Yes XBR-43X830C, 49X830C, 835C, 837C No 79 ADJUSTMENT MODEL NUMBER SETTING 1) In “Service Mode”, select “Model Information” by pressing “↑” or “↓” 2) Select “Model Number Setting” by pressing “↑” or “↓” button then then pressing “Enter” or “→” button to enter inside. pressing “Enter” or “→” button. 3) Press “↑” or “↓” arrow key to scroll Product Name Candidate. (e.g. KDL-40X500B CO1,KDL-40X500C BR6) 4) Select one Product Name from the list, press <Enter> will pop dialog to inform user to confirm data. Model dependent settings will be overwritten into EEPROM. Service Mode Service Mode Model Information >> Self diagnosis History >> Video / Audio >> Panel / PQ >> General Setting >> Tuner >> Wifi >> Status Information Model Information Model Number Setting Serial Number Edit [MODEL_NUMBER_SETTING] >> >> >> >> ____________ OK [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C 80 ADJUSTMENT WB ADJUSTMENT (Please apply when main board or panel is replaced.) c. To change data , press “←” or “→” on remote commander. In “Panel/PQ” service mode. a. Go to “WB Adjustment” category by “↑” or “↓”. << Back Service Mode R WB Gain <[ 0 ]> 0 ]> Model Information >> G WB Gain <[ Self diagnosis History >> B WB Gain <[ 0 ]> Video / Audio >> R WB Offset <[ 0 ]> Panel / PQ >> G WB Offset <[ 0 ]> General Setting >> B WB Offset <[ 0 ]> Tuner >> Wifi / BT >> [</>] Set [Home]Exit b. To select “WB Adjustment”, press “→” button. [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C 81 ADJUSTMENT WB/MURA/CUC DATA TRANSFER 2. In “WB/Mura/CUC data transfer”. (Please apply when main board or panel is replaced.) a. Select “WB/Gamma data transfer” by pressing “↑” or “↓” on remote commander. 1. In “Panel/PQ” service mode. b. To change the items, press “←” or “→” on remote commander and press “Enter” a. Go to “WB/Mura/CUC data transfer” category by “↑” or “↓”. button. Selectable items are: 0. SoC to T-con Service Mode Model Information >> Self diagnosis History >> Video / Audio >> Panel / PQ >> General Setting >> Tuner >> Wifi / BT >> 1. T-con to SoC 2. Not action c. Select “[start]” and press “Enter” button to start transfer. Back << WB/Gamma data transfer <[ 0. SoC to T-con ]> Mura data transfer <[ 0. SoC to T-con ]> CUC data transfer <[ 0. SoC to T-con ]> b. To select “WB/Mura/CUC data transfer”, press “→” button. [</>] Set [Home]Exit c. To change data , press “←” or “→” on remote commander. [Start] [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C 82 ADJUSTMENT HDD PERFORMANCE CHECK 3. A message "Please wait ..." is displayed during performance check processing. 1. In “Service Mode”, select “General Setting” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. Service Mode Service Mode Model Information >> Self diagnosis History >> Video / Audio >> Panel / PQ >> General Setting >> Tuner >> Wifi / BT >> Please wait… 2. Select “HDD Performance[</>] check by pressing “↑” or “↓” then pressing Set”[Home]Exit 4. Result OK or NG will be displayed after performance of HDD is checked “Enter” or “→” button to enter inside. HDD Performace Check General Setting Back Aging mode << <[On/Off]> AAA >> >> Update CI+ Credentials >> Boot count reset >> HDD Performance Check ECS Enable Result Back <[ NG << ]> <[On/Off]> [</>] Set [Home]Exit XBR-43X830C, 49X830C, 835C, 837C 83 ADJUSTMENT HDD RE-REGISTRATION 1) In “Service Mode”, select “General Setting” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. 2) Select “AAA” by pressing “↑” or “↓” then pressing “Enter” or “→” button to enter inside. Service Mode Model Information >> Self diagnosis History >> Video / Audio >> Panel / PQ >> General Setting >> Tuner >> Wifi / BT >> General Setting Back << Aging mode <[On/Off]> HDD Performance Check >> AAA >> Update CI+ Credentials >> Boot count reset >> ECS Enable <[On/Off]> [</>] Set [Home]Exit [</>] Set [Home]Exit 3) Result OK or NG will be displayed after HDD re-registration is succeed/failed. HDD Performace Check Result Back XBR-43X830C, 49X830C, 835C, 837C <[ NG << ]> 84 SEC 3. TROUBLE SHOOTING 3-1. TRIAGE Chart of triage information 1. 2. 3. 4. 5. Confirm the claimed symptom. Select that symptom from the chart. Bring all the boards and cables listed for that symptom. Follow the troubleshooting charts in the technical guides to isolate the board. Chart Color Code. RED DOT: Most likely defective part BLUE TRIANGLE: Secondary possible defective part BLACK TEXT: Board that may correct the symptom Symptoms - Shutdown. Power LED blinking red diagnostics sequences No Power Reference 2 3 4 5 6 7 8 B* Board p l p p p l l G* Board l p p p l 9 10 Video - missing or distorted No White Power LED Stationary & does not colored No video One No video all reponse to lines or of Inputs Inputs remote dots (Dead Set) p p l l Remote Network Audio Skype Smart Core Bluetooth (BT) No Remote Wireless can't connect No Audio Skype Can't Work Smart Core no LED (Set is still alive) Bluetooth / One Step Remote (OSR) can't connect p p l p p p p l H* Board p l l K* Board p l Speaker p l Wifi & BT Module l LD* Board p Tcon l LCD Panel Power Power p l LD Panel (Communi cation) Audio p l p l V By One FFC Problem l p l p Panel Soft(Backlight) TEMP ware p p p p l p Emitter Local UART Local I2C XBR-43X830C, 49X830C, 835C, 837C 85 TROUBLE SHOOTING 3-2. NO POWER 3-2-1. NO POWER-PCU No Power Check STBY 3.3V C9030 On B* board OK NG Replace Between G* Board to B* Board Harness NG G* Board OK Harness B* Board u-Com Failure DDCON/LDO Main Device Failure XBR-43X830C, 49X830C, 835C, 837C 86 TROUBLE SHOOTING 3-2-2. NO POWER-U-Com Failure (1/2) START Check C9117 Voltage. Is the voltage >3.0V? No Check MAIN_VCC R9175 Voltage. Is the voltage >1.6V? Check +3.3V_STBY R9144, CN9000 #26pin No G-Board Yes Yes Check R9186 Voltage. Is the voltage >3.0V? No Check P_ON_VBUS P-on ucom #pin11 is >3.0V? Check DC_OFF_DET IC9018 Yes Check OPWRSB R9179 Voltage. Is the voltage 0V? Change IC9017 Yes No Check STBY_MHL R9176 Voltage. Is the voltage >3.0V? No SOC Muffin problem Check P_ON_#1 P-on ucom #pin13 is >3.0V? Yes No problem TV set stays in STBY MHL charge mode. No No Change IC9017 Yes Yes Check POWER_ON P-on ucom #pin19 Is the voltage >3.0V? yes No Check PGOOD_1 R9173 Voltage. Is the voltage >3.0V? No No POWER - DDCON/LDO Check 1.0V DDCON (IC9008) Try AC Off and On after few minutes. If #pin19 keep Low, change IC9017. If #pin19 goes High few seconds and downs to Low, Check G board and harness. A Check P_ON_LNB P-on ucom #pin15 Is the voltage >3.0V? No Change IC9017 To the next page Yes XBR-43X830C, 49X830C, 835C, 837C 87 TROUBLE SHOOTING 3-2-2. NO POWER-U-Com Failure (2/2) From previous page A Yes Check P_ON_#2 P-on ucom #pin14 Is the voltage >3.0V? No Change IC9017 Yes Check ORESETB P-on ucom #pin12 Is the voltage >3.0V? No Change IC9017 Yes Check X_SYSTEM_RST P-on ucom #pin16 Is the voltage >3.0V? No Change IC9017 Yes If PANEL_PWER_ON (R9172) is 0V Check XRST P-on ucom #pin17 Is the voltage >3.0V? No Change IC9017 Yes If BL_MUTE (R9174) is 0V Check BL_ON P-on ucom #pin18 Is the voltage >3.0V? No Change IC9017 Yes END Ucom IC9017 is working OK XBR-43X830C, 49X830C, 835C, 837C 88 TROUBLE SHOOTING 3-2-3. NO POWER: DC_OFF_DET check 3-2-4. NO POWER: DDCONs check START START Check Vdd C9118 Is voltage >5V? No Yes END Change IC9018 Check fuse F9xxx Is fuse OK? No Change Fuse Yes Check Vcc voltage C9xxx Is voltage >12.0V? No Check POWER_ON P-on ucom #pin19 (Refer to No Power U-Com Failure) Yes Check Enable pin voltage Is voltage >2.5V? No No Power U-Com Failure Yes Change DDCON IC XBR-43X830C, 49X830C, 835C, 837C 89 TROUBLE SHOOTING 3-2-5. NO POWER: DDCON check START Check IC9403 Vcc voltage C9428 Is voltage >12V? No No Yes Check Enable IC9010 #pin1 Is voltage >2.5V? No Yes Yes Check Vcc voltage C9061 Is voltage >4V? Check Vcc voltage C9061 Is voltage >3V? Check D9001 Is diode ? Yes No Check D9000 Is diode ? No Yes No Change D9000 Check G board and harness Change D9001 Check +5V_MAIN DDCON (IC9001) Change IC9010 Yes Change DDCON IC9009 XBR-43X830C, 49X830C, 835C, 837C 90 TROUBLE SHOOTING 3-2-6. NO POWER: LDOs check check START Yes Check Vcc voltage C9xxx Is voltage >3V? No Check +3.3V_MAIN DDCON (IC9003) Yes Check Enable pin voltage Is voltage >3V? No 1.2 No Power U-Com Failure Yes Change LDO IC XBR-43X830C, 49X830C, 835C, 837C 91 TROUBLE SHOOTING 3-3. STANDBY LED BLINKING 3-3-1. 2 Times Blinking (Main power Error) 3-3-2. 3 Times Blinking (DC Alert) BMFL/BMFW board 2-time blinking 3-time blinking Check +12V_REG at pin 13/15/17 of CN9000 on B* Board, Voltage > 13.2V ? No Yes DC_ALERT G* Board Check +5.0V_MAIN NG at pin1 in IC8001, 4.959V <Voltage<5.285V? IC9014,etc (B* Board) OK AUDIO B* Board Go to Audio check point TUNER Go to Tuner check point XBR-43X830C, 49X830C, 835C, 837C HDMI Go to HDMI check point 92 TROUBLE SHOOTING 3-3-3. 3 Times Blinking (Tuner Error) BMF* board 3-time blinking Tuner Error ? No See other flows Yes NG Check the voltage of Main Tuner I2C / JL6010, JL6011 Check the voltage of Sub Tuner I2C (EU,JP only) / JL6021, JL6022 [except JP:R6001,R6002,C6004,C6005,R1468,R1469] [JP,EU:R6003,R6004,C6006,C6007,R1466,R1467] [JP only:R6005,R6006] [If these parts are OK, check Muffin] OK Check TU_3.3V / JL6005 Check TU_1.8V (except UC) / JL6006 Check TU_DEM_3.3V (except UC) / JL6019 Check TU_1.1V(JP/FB6800 tuner-side) NG [FB6001,C6002,C6003] [FB6004,C6014,C6015] [FB6006,C6020,C6021] [FB6800,C6800] [If these parts are OK, go to DDCON troubleshooting] OK NG Check TU_12V(EU,JP only)/JL 6027 [go to “NO PICTURE@Tuner”] OK [Change Tuner Module](UC:TU6000,PAD/LA-ISDB/CH/HK:TU6001,EU:TU6003,JP:TU6802) XBR-43X830C, 49X830C, 835C, 837C 93 TROUBLE SHOOTING 3-3-4. 3 Times Blinking (Audio Error) LED 3x blinking Audio Error ? Yes Segment “XS”? No See other flow Yes No Replace B-K Harness Yes OK ? B-K harness NG No Go to page Power Off Checking*1 Go to page Power off Checking*2 Replace K-PWB OK ? K-PWB NG No Replace B-PWB OK ? XBR-43X830C, 49X830C, 835C, 837C Yes Yes B-PWB NG 94 TROUBLE SHOOTING 1) Power Off Checking*1 Power Off Check*1 Note 1: Note 2: (1) PVDD-GND short check Measure impedance between PVDD and GND at C7706, C7707. If impedance is <100Ω → NG (1) PVDD-GND short check Measure impedance between PVDD and GND at C7722, C7762, C7782, C7834. If impedance is <100Ω → NG (2) LDO out short check Measure impedance between +3.3V and GND at C9130. If impedance is <100Ω → NG (2) LDO out short check Measure impedance between +3.3V and GND at C7909. If impedance is <100Ω → NG (3) Fuse open check Measure impedance of fuse F7700, F7702 5A (12.5V) If fuse open → NG Segment “XS”? Yes (3) Fuse open check Measure impedance of fuse F7702, F7704, F7705, F7701 5A (12.5V) F7700 3.15A (DDC5V) If fuse open → NG No Power Off Check*3 (1) B-PWB PVDD-GND short ? (See Note 1) Yes Yes No XBR-43X830C, 49X830C, 835C, 837C Measure the Speaker impedance by multi-meter Yes Less than 3Ω ? (2) K-PWB LDO out short ? (See Note 2) Yes No No (3) B-PWB Fuse broken ? (See Note 1) Yes No No (2) B-PWB LDO out short ? (See Note 1) (1) K-PWB PVDD-GND short ? (See Note 2) Yes Replace B-PWB (3) K-PWB Fuse broken ? (See Note 2) No Yes Replace K-PWB Replace Speaker No Confirm the speaker harness Cut or shorted to the chassis ? No Replace Speaker Harness Yes Return to LED 3x blinking or Power Off Checking*3 95 TROUBLE SHOOTING 2) Power Off Checking*2 (4) 12.5V check BMFL / BMFW Measure voltage between PVDD and GND at capacitor C7706 or C7707.(See 3.3) Voltage rise more than 0V for a moment at power on → Yes Power Off Check*2 Segment “XS”? Yes (5) 12.5V check KS-PWB (XS) Measure voltage between PVDD and GND at capacitor C7722, C7762, C7782 or C7834. (See 3.3) Voltage rise more than 0V for a moment at power on → Yes No (4) 12.5V check 12.5V is supplied to B-PWB for a moment before LED 3x brinking ? (5) 12.5V check 12.5V is supplied to K-PWB for a moment before LED 3x brinking ? Yes No No Replace B-K Harness OK ? Yes Replace G-K Harness Yes OK ? No No Replace G-PWB OK ? Replace G-PWB OK ? Yes No Return to LED 3x blinking XBR-43X830C, 49X830C, 835C, 837C Yes Yes No Finish Return to LED 3x blinking Finish 96 TROUBLE SHOOTING 3) Power Off Checking*3 No Sound Without LED 3x AV receiver is connected to HDMI in ? Yes No sound only Analog RF and Digital RF ? Select [External Inputs]→ [BRAVIA Sync Settings]→ [BRAVIA Sync Control]→[off] Yes Go to No Sound Tuner No No No sound only HDMI ? [Speakers] setting is [Audio System] ? Yes Change the setting to [TV Speakers] Go to No Sound HDMI No Go to No Sound Audio No Headphone is connected to HP/Audio Out terminal ? Yes Yes Disconnect the Headphone No [Sound]→ [Headphone Speaker Link] setting is [On] ? No Go to Power Off Checking*1 XBR-43X830C, 49X830C, 835C, 837C Yes Change [Sound]→ [Headphone Speaker Link] to [Off], OK ? Yes No Replace B-PWB HP/Audio out terminal or Headphone detect GPIO may be broken 97 TROUBLE SHOOTING 3-3-5. 3 Times Blinking (HDMI EQ Error) BMFL/BMFW board 3-time blinking Check VS GND impedance of +1.0V_HDMI at HDMI EQ side (ex.C5335) Check I2C_C bus signal. at CL5259 and CL5261. IC5212 Or IC1000 NG Power, DDCON NG IC5212 OK Check VS GND impedance of EQ_+3.3V_MAIN at HDMI EQ side (ex.C5317) NG NG IC5212 OK Check Voltage of +1.0V_HDMI, EQ_+3.3V_MAIN, +5V_BOSTON at HDMI EQ side (ex.C5335, C5317, and C5351, ) OK OK Check VS GND impedance of +5V_BOSTON at HDMI EQ side (ex.C5351) NG IC5212 Check Frequency of X’tal (X5202) 27MHz? OK NG X’tal or around parts. X5202, R5478(100ohm), R5368(1Mohm) C5298(10pF) C5297(12pF) OK IC1000 XBR-43X830C, 49X830C, 835C, 837C 98 TROUBLE SHOOTING 3-3-6. 4 Times Blinking (LED Voltage Error) 4-time blinking Between 0.898V to 2.997V Check R9027 on the B* Board LED driver or G* board Change LD board or G* board. 0.897V or less B* Board XBR-43X830C, 49X830C, 835C, 837C 99 TROUBLE SHOOTING 3-3-7. 5 Times Blinking (Panel Communication Error) 5-times blinking Change B-Board Check “+12.5V_TCON” at CN9000 on the B-Board NG OK Replace G-Board G-Board is suspicious NG Symptom improvement Change Panel (T-con) Symptom improvement NG OK Replace the Harness Between G-Board and B-Board B-Board is suspicious Symptom improve Panel (T-Con) is suspicious Harness is suspicious NG Replace the V-By-One FFC Symptom improve V-By-One FFC is suspicious NG XBR-43X830C, 49X830C, 835C, 837C 100 TROUBLE SHOOTING 3-3-8. 6 Times Blinking (Backlight Error) 6-times blinking Check a voltage of BL_ERR_DET. Check point is JL9007 or 23pin of CN9000 on B*Board Voltage ≥ 1.9 V Voltage < 1.8 V Check harness/connection G*board to B*Board or LD board to B*Board Harness / Connection OK Harness / Connection broken Change harness Symptom Improvement Harness No improvement LED driver or G* board Symptom Improvement Change LD board or G* board. LD board/G board No improvement Change Panel Symptom Improvement Panel Symptom Improvement B* Board No Improvement Change B* board XBR-43X830C, 49X830C, 835C, 837C 101 TROUBLE SHOOTING 3-3-9. 7 Times Blinking (Temperature Error) 7-time blinking Setting circumstance is OK? Temperature, Ventilation, etc. No Set to another location, etc. Yes Change B* Board, and Aging a few hours NG Panel Symptom improvement B* Board NG Check I2C_C bus communication OK? (check the next page) Yes Temp sensor IC1400 No I2C_C bus dumping or Muffin check XBR-43X830C, 49X830C, 835C, 837C 102 TROUBLE SHOOTING 3-4. NO SOUND 3-4-1. No Sound Audio 3-4-2. No Sound : TUNER No Sound with normal picture No Sound Audio Segment “XS”? NO Yes Only RF tuner input? YES No Replace B-K Harness OK ? Yes Check IC1000 (SOC) Please refer Audio troubleshooting No Replace K-PWB OK ? Yes No Replace B-PWB OK ? Yes Finish XBR-43X830C, 49X830C, 835C, 837C 103 TROUBLE SHOOTING 3-4-3. No Sound : MHL No Sound NG Check the picture Refer to MHL NO PICTURE OK Check Sound by other TV set which is same model OK Refer to No Sound Audio NG Check Source equipment by Reference TV set (For example, Samsung TV(UN46ES7000), Toshiba TV(42WL863), RB1 or RB2) OK Change B-Board. NG Check the settings of Source equipment XBR-43X830C, 49X830C, 835C, 837C 104 TROUBLE SHOOTING 3-4-4. No Sound : HDMI1/2/3/4 No Sound Check the picture NG Refer to HDMI (1/2/3/4) NO PICTURE OK Check the mode of Source equipment NO Connect Stereo minijack cable between Source and the TV, and Change “HDMI/DVI Audio Source” to Auto or Analog Audio In. No HDMI Does this model have Analog Audio In (Stereo minijack)? YES Does this model have Analog Audio In (Stereo minijack)? DVI Change the mode of Source equipment to HDMI Analog Audio In “HDMI/DVI Audio Source” setting is? YES Change “HDMI/DVI Audio Source” to Auto or HDMI Audio In Auto or HDMI Audio Check Sound by other TV set which is same model OK Refer to No Sound Audio NG Is Distributor used ? YES Connect Source equipment directly XBR-43X830C, 49X830C, 835C, 837C NO Check Source equipment by Reference TV set (For example, RB2, RB1) OK Change B-Board. NG Check the settings of Source equipment 105 TROUBLE SHOOTING 3-5. NO PICUTURE BL_ON (L or H): IC9017 #18pin (for 4K BMFW/BMFL board) No Picture Got Any Normal Display? No Check Smart Core No Behavior (5x Blinking) Yes Yes Check Other Portion: 5x Blinking BL_ON:H Check NG Replace BL_ON the V by One FFC on the main board Harness BL_ON:L Backlight Symptom improvement V by One FFC Harness Replace the main Board NG LCD Panel (T-CON) Symptom improvement Main board NG Ext. Video Input No Picture HDMI - No Picture Tuner - No Picture XBR-43X830C, 49X830C, 835C, 837C 106 TROUBLE SHOOTING 3-5-1. No Picture AEP Destination (BMFL/BMFW) SCART No Picture AEP SCART CVBS No Picture SCART RGB No Picture NG [LOW: 0V] NG [LOW: 0V] Check SCART_FB IC1000 L37 [SOY0] at R7514 OK * Check CN7501 Connection OK [HIGH: 0.4V Composite] OK [HIGH: 3V RGB] Check wave between C7502/C7505/C7507 and IC1000 NG NG (Vpp: 0 V) OK (Vpp: 1 V) ** Detailed check all parts at SCART_FB signal Path [VD7504/R7513] NG Check SCART_FB IC1000 L37 [SOY0] at R7514 * Check CN7501 Connection OK [HIGH: 0.4V Composite] OK [HIGH: 3V RGB] OK ** Detailed check all parts at CN7501 along signal path at Pin No: 7 : [VD7503/R7503/C7501/ R7504] 11 : [VD7502/R7506/C7503/ NG R7507] 15 : [VD7501/R7510/C7506/ R7511] NG OK ** Detailed check all parts at SCART_FB signal Path [VD7504/R7513] NG OK Check wave between C7511 and IC1000 Detailed check all parts at CN7501 along signal path NG at Pin No: 20 : [D7505/R7518/C7510/ R7599/R7519] NG (Vpp: 0 V) OK (Vpp: 1 V) OK OK Muffin [IC1000] Problem CN7501 Connectivity Problem [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C CN7501 Connector Problem Parts Broken Muffin [IC1000] Problem CN7501 Connector Problem * OK Condition : No solder splash can be seen NG Condition : Solder splash can be seen CN7501 Connectivity Problem Parts Broken ** OK Condition : No part short-circuited NG Condition : Part short-circuited 107 TROUBLE SHOOTING 3-5-2. No Picture AEP Destination (BMFL/BMFW) VIDEO No Picture AEP Video 2 No Picture Component No Picture NG Check if input OSD is GREY OUT OK if it is highlighted * Check J7504 NG (Vpp: 0 V) OK (Vpp: 3.3 V) OK NG Check if input OSD is GREY OUT OK if it is highlighted Connection, VIDEO_DET At R7539 * Check J7504 Con VIDEO_DET at R7539, CR_DET at R7538 OK NG (Vpp: 0 V) OK (Vpp: 3.3 V) ** Detailed check all NG (Vpp: 0 V) parts at VIDEO_DET signal Path [R7535] ** Detailed check all parts at VIDEO_DET signal Path [R7535] and CR_DET signal path [R7534] NG (Vpp: 0 V) OK (Vpp: 3.3 V) OK (Vpp: 3.3 V) ** Detailed check all parts Check wave between C7512 and IC1000 NG (Vpp: 0 V) ** Detailed check all parts NG at CVBS3P signal path [D7530/R7524/R7525] OK (Vpp: 1 V) OK Check wave Between C7515/C7518/C7520 and IC1000 NG (Vpp: 0 V) OK (Vpp: 1 V) at signal path of: Y1P : [D7530/R7524/C7514/ NG R7527] PB1P : [VD7508/R7529/C7517/ R7530] PR1P : [VD7509/R7532/C7519/ R7553] OK Muffin [IC1000] Problem J7504 Connector Problem [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C J7504 Connectivity Problem Parts Broken Muffin [IC1000] Problem J7504 Connector Problem * OK Condition : No solder splash can be seen NG Condition : Solder splash can be seen J7504 Connectivity Problem Parts Broken ** OK Condition : No part short-circuited NG Condition : Part short-circuited 108 TROUBLE SHOOTING 3-5-3. No Picture CH/MX/PA/COL/LA (BMFL/BMFW) No Picture Video Video 2 No Picture Video 1 No Picture Check if input OSD is GREY OUT OK if it is highlighted NG NG * Check J7505 NG (Vpp: 0 V) OK (Vpp: 3.3 V) OK * Check J7504 Check if input OSD is GREY OUT OK if it is highlighted Connection, VIDEO2_DET At R7562 Connection, VIDEO_DET At R7539 OK OK (Vpp: 3.3 V) ** Detailed check all NG (Vpp: 0 V) parts at VIDEO2_DET Signal Path [R7561] ** Detailed check all NG (Vpp: 0 V) parts at VIDEO_DET Signal Path [R7535] OK (Vpp: 3.3 V) NG (Vpp: 0 V) Check wave between C7511 and IC1000 OK (Vpp: 3.3 V) ** Detailed check all parts NG NG (Vpp: 0 V) at CVBS2P signal path [D7514/R721/C7521/ R7519/C7534] Check wave between C7512 and IC1000 OK OK (Vpp: 1 V) Muffin [IC1000] Problem J7505 Connector Problem [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C NG (Vpp: 0 V) J7505 Connectivity Problem ** Detailed check all parts NG at CVBS3P signal path [D7530/R7524/R7525] OK (Vpp: 1 V) Parts Broken Muffin [IC1000] Problem OK J7504 Connector Problem * OK Condition : No solder splash can be seen NG Condition : Solder splash can be seen J7504 Connectivity Problem Parts Broken ** OK Condition : No part short-circuited NG Condition : Part short-circuited 109 TROUBLE SHOOTING 3-5-4. No Picture CH/MX/PA2/NZ/AUS/BR/COL/BR/UC/HK/TW (BMX) No Picture Video Component No Picture Check if input OSD is GREY OUT OK if it is highlighted NG * Check J7504 Con VIDEO_DET at R7539, CR_DET at R7538 OK NG (Vpp: 0 V) OK (Vpp: 3.3 V) ** Detailed check all parts at VIDEO_DET signal Path [R7535] and CR_DET signal path [R7534] NG (Vpp: 0 V) OK (Vpp: 3.3 V) Check wave Between C7515/C7518/C7520 and IC1000 ** Detailed check all parts at signal path of: Y1P : [D7530/R7524/C7514/ R7527] PB1P : [VD7508/R7529/C7517/ R7530] PR1P : [VD7509/R7532/C7519/ R7553] NG (Vpp: 0 V) OK (Vpp: 1 V) NG OK Muffin [IC1000] Problem J7504 Connector Problem J7504 Connectivity Problem * OK Condition : No solder splash can be seen NG Condition : Solder splash can be seen XBR-43X830C, 49X830C, 835C, 837C Parts Broken ** OK Condition : No part short-circuited NG Condition : Part short-circuited 110 TROUBLE SHOOTING 3-5-5. No Picture J/UC/HK/TW Destination (BMFL/BMFW) No Picture Video1 No Picture Check if input OSD is GREY OUT OK if it is highlighted Video2 No Picture NG * Check J7501 Connection, VIDEO2_DET At R7537 Check if input OSD is GREY OUT OK if it is highlighted NG (Vpp: 0 V) OK (Vpp: 3.3 V) OK NG * Check J7504 Connection, VIDEO_DET At R7539 OK (Vpp: 3.3 V) OK ** Detailed check all NG (Vpp: 0 V) parts at VIDEO2_DET Signal Path [R7556] ** Detailed check all NG (Vpp: 0 V) parts at VIDEO_DET Signal Path [R7535] OK (Vpp: 3.3 V) Check wave between C7511 and IC1000 NG (Vpp: 0 V) OK (Vpp: 3.3 V) ** Detailed check all parts NG NG (Vpp: 0 V) at CVBS2P signal path [D7505/R7559/ C7511etc] Check wave between C7512 and IC1000 OK OK (Vpp: 1 V) Muffin [IC1000] Problem J7501 Connector Problem [All voltage measurement using Oscilloscope] XBR-43X830C, 49X830C, 835C, 837C NG (Vpp: 0 V) J7501 Connectivity Problem ** Detailed check all parts NG at CVBS3P signal path [D7530/R7524/R7525] OK (Vpp: 1 V) Parts Broken Muffin [IC1000] Problem OK J7504 Connector Problem * OK Condition : No solder splash can be seen NG Condition : Solder splash can be seen J7504 Connectivity Problem Parts Broken ** OK Condition : No part short-circuited NG Condition : Part short-circuited 111 TROUBLE SHOOTING 3-5-6. No Picture J/UC/HK/TW Destination (BMFL/BMFW) No Picture Component No Picture Check if input OSD is GREY OUT OK if it is highlighted NG * Check J7504 Con VIDEO_DET at R7539, CR_DET at R7538 OK NG (Vpp: 0 V) OK (Vpp: 3.3 V) ** Detailed check all parts at VIDEO_DET signal Path [R7535] and CR_DET signal path [R7534] NG (Vpp: 0 V) OK (Vpp: 3.3 V) ** Detailed check all parts Check wave Between C7515/C7518/C7520 and IC1000 at signal path of: NG Y1P : [D7530/R7524/C7514/ R7527] PB1P : [VD7508/R7529/C7517/ R7530] PR1P : [VD7509/R7532/C7519/ R7553] NG (Vpp: 0 V) OK (Vpp: 1 V) OK Muffin [IC1000] Problem J7504 Connector Problem J7504 Connectivity Problem * OK Condition : No solder splash can be seen NG Condition : Solder splash can be seen XBR-43X830C, 49X830C, 835C, 837C Parts Broken ** OK Condition : No part short-circuited NG Condition : Part short-circuited 112 TROUBLE SHOOTING 3-5-7. No Picture : @ Tuner Notes: I2C line for all tuners except Japan_SKP - Parts for I2C_A_SDA line: R6001, C6004. - Parts for I2C_A_SCL line: R6002, C6005. RF input no picture / noisy picture Check RF source cable and antenna, OK? NG I2C line for Japan_SKP - Parts for I2C_D_SDA line: R6003,C6006 - Parts for I2C_D_SCL line: R6004,C6007 Change RF cable and antenna TU_1.1V line only in Japan_SKP Tuner - Parts for TU_1.1V: FB6800 OK Check Tuner power line: 3.3V at JL6005 = 3.3V? 1.8V at JL6006 = 1.8V? DEM_3.3V at JL6019 = 3.3V? A_RESET value at JL6012 = 3.3V? For JP_SK only – TU1.1 V (Refer notes) NG OK YES All broadcasting channel cannot be received? Please refer DDCON troubleshooting Check part mounting condition for “I2C_A_SDA, I2C_A_SCL or I2C_D_SDA, I2C_D_SCL” Refer Note I2C NO NG Change NG parts connected to I2C bus OK Digital Satellite Analog Terrestrial/Cable Check Tuner power line 12V at JL6027 = 12V? NG 12V LNB Voltage Checking OK For TW & NA-ATSC (MX/UC) only Refer Analog Tuning XBR-43X830C, 49X830C, 835C, 837C Refer Digital Tuning 1 All tuners except TW & NA-ATSC(MX/UC) Refer Digital Tuning 2 113 TROUBLE SHOOTING 3-5-8. FOR 12V LNB Voltage Checking: @ AEP_W and JP_SKP 12V LNB Voltage Checking OK Check fuse F6000 NG Check Tuner power line 12V at JL9012 = 12V? OK Check P_ON_LNB signal line at R9167 = 3.3V? OK MOSFET Q9019 broken NG NG Please refer DDCON troubleshooting Change the fuse Check harness between B-Board and G-board NG Harness broken OK Please refer G-board troubleshooting XBR-43X830C, 49X830C, 835C, 837C 114 TROUBLE SHOOTING 3-5-9. FOR ANALOG TUNING: @ All destination except JP Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, R6327, C6301, R6301. - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. - Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, R6303. For LA-ISDB(BR/AR), LA-T2(COL) and TW only Analog Tuning For Other destination Confirm ANT or Cable connection NG A : Insert correct signal in correct terminal. A OK Check part mounting condition for analog control line “IFOUT_N, IFOUT_P, IFAGC” NG Change NG parts OK Check IC1000(SOC) XBR-43X830C, 49X830C, 835C, 837C 115 TROUBLE SHOOTING 3-5-10. FOR DIGITAL TUNING 1: @ TW, NA-ATSC(MX/UC), JP_SKP and LA-T2(COL) Notes: - Parts for IFOUT_N line: R6007, FB6002, C6008, R6327, C6301, R6301. - Parts for IFOUT_P line: R6008, FB6003, C6009, R6326, C6300, R6300. - Parts for IFAGC line: R6072, R6009, R6010, R6069, C6302, R6303. Digital Tuning 1 For TW only For all tuners except TW NG Confirm ANT or Cable connection A A : Insert correct signal in correct terminal. OK Sound is normal? Check IC1000 (SoC) No sound Check part mounting condition for digital data line “IFOUT_N, IFOUT_P, IFAGC” OK NG Change NG parts XBR-43X830C, 49X830C, 835C, 837C Check SOC(IC1000) and Tuner module 116 TROUBLE SHOOTING 3-5-11. FOR DIGITAL TUNING 2: @ AEP_W, JP_SKP, PA_T2, CH/HK, LA-ISDB(BR/AR) and LA-T2(COL) Digital Tuning 2 For LA-ISDB(BR) and LA-T2(COL) only Confirm ANT or Cable connection A Confirm ANT or Satellite connection OK Cable Terrestrial Sound is normal? Refer to Digital Tuning 1 NG NG OK Digital cable/ Terrestrial For JP_SKP For AEP-W For PA_T2 and CH/HK only NG A Confirm ANT or Satellite connection A OK All except SKP_Opticast OK BS/CS or SKP_Opticast/ SKP_Premium or terrestrial SKP_Opticast Refer to Digital Tuning 1 No sound Check IC1000 (SoC) On Service mode display TS_LOCK ? UEC ? CASE B CASE A Check part mounting condition for digital data line “TU1_TS_DATA0, TU1_TS_CLK, TU1_TS_VALID, TU1_TS_SYNC” Change Tuner module (Refer to Note tuner ) OK NG Check IC1000 (SoC) Notes: - Parts for TU1_TS_DATA0 line: R6015, R6321. - Parts for TU1_TS_CLK line: R6016, R6322. - Parts for TU1_TS_VALID line: R6017, R6323. - Parts for TU1_TS_SYNC line: R6018, R6324. - CASE A : TS _LOCK = LOCK and UEC constant - CASE B : TS _LOCK = UNLOCK or UEC is increasing Note Tuner – (IC reference -- destination) TU6001 - PA-T2 TU6001 - LA-T2/LA-ISDB TU6001 - CH, HK TU6003 - AEP_W TU6802 - JP_SKP Change NG parts A XBR-43X830C, 49X830C, 835C, 837C : Insert correct signal in correct terminal. 117 TROUBLE SHOOTING 3-5-12. NO PICTURE: HDMI1 No Picture Check other HDMI input If you can do component repair Other Input is OK Change B-Board. All Inputs are NG Check Picture by other TV set which is same model Change B-Board. Other TV set OK If you can do component repair Target board & other TV set both NG Is Distributor used ? Yes Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines Only +5V line is NG Spec:4.7~5.3V Replace R5515 Reference TV set NG Check the settings of Source equipment XBR-43X830C, 49X830C, 835C, 837C Change B-Board. Reference TV Set OK Only TMDS lines are NG Only DDC lines are NG Connect Source equipment directly Replace CN5202 NG +5V line is OK and HPD line is NG Spec:2.4~5.3 V Replace JC5216, JC5217 RB5209, RB5210 NG Replace IC5212 (HDMI EQ). No Check Source equipment by Reference TV set (For example, RB1) All lines are NG Replace IC5212 (HDMI EQ). Replace IC1000 JC5227, JC5228, JC5235, JC5236 JC5241, JC5242, JC5243, JC5244 118 TROUBLE SHOOTING 3-5-13. NO PICTURE: HDMI2 No Picture If you can do component repair Check other HDMI input Other Input is OK Change B-Board. All Inputs are NG Check Picture by other TV set which is same model Change B-Board. Other TV set OK If you can do component repair Target board & other TV set both NG Is Distributor used ? Yes Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines Only +5V line is NG Spec:4.7~5.3V +5V line is OK and HPD line is NG Spec:2.4~5.3 V Replace R5517, R5518 Connect Source equipment directly Reference TV set NG Check the settings of Source equipment XBR-43X830C, 49X830C, 835C, 837C Change B-Board. Reference TV Set OK Replace CN5202 NG Only TMDS lines are NG Only DDC lines are NG Replace JC5208, JC5209 RB5211, RB5212 NG Replace IC5212 (HDMI EQ). No Check Source equipment by Reference TV set (For example, RB1) All lines are NG Replace IC5212 (HDMI EQ). Replace IC1000 JC5227, JC5228, JC5235, JC5236 JC5241, JC5242, JC5243, JC5244 119 TROUBLE SHOOTING 3-5-14. NO PICTURE: HDMI3 No Picture Check other HDMI input Other Input is OK If you can do component repair Change B-Board. All Inputs are NG Check Picture by other TV set which is same model Change B-Board. Other TV set OK Target board & other TV set both NG Is Distributor used ? Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines Only +5V line is NG Spec:4.7~5.3V If you can do component repair +5V line is OK and HPD line is NG Spec:2.4~5.3 V Replace R5428 Yes Connect Source equipment directly Reference TV set NG Check the settings of Source equipment XBR-43X830C, 49X830C, 835C, 837C Change B-Board. Reference TV Set OK Replace CN5203 NG Only TMDS lines are NG Replace JC5237, JC5238 RB5213, RB5214 Only DDC lines are NG NG Replace IC5212 (HDMI EQ). No Check Source equipment by Reference TV set (For example, RB1) All lines are NG Replace IC5212 (HDMI EQ). Replace IC1000 JC5227, JC5228, JC5235, JC5236 JC5241, JC5242, JC5243, JC5244 120 TROUBLE SHOOTING 3-5-15. NO PICTURE: HDMI4 No Picture If you can do component repair Check other HDMI input Other Input is OK Change B-Board. All Inputs are NG Check Picture by other TV set which is same model If you can do component repair Target board & other TV set both NG Is Distributor used ? Only +5V line is NG Spec:4.7~5.3V Change B-Board. Other TV set OK Yes Check the below point at Connector side ・Check +5V line ・Check HPD line ・Check DDC lines ・Check TMDS lines +5V line is OK and HPD line is NG Spec:2.4~5.3 V Replace R5467 Connect Source equipment directly Reference TV set NG Check the settings of Source equipment XBR-43X830C, 49X830C, 835C, 837C Replace CN5208 NG Only TMDS lines are NG Only DDC lines are NG Replace JC5239, JC5240 RB5215, RB5216 NG Replace IC5212 (HDMI EQ). No Check Source equipment by Reference TV set (For example, RB1) All lines are NG Change B-Board. Reference TV Set OK Replace IC5212 (HDMI EQ). Replace IC1000 JC5227, JC5228, JC5235, JC5236 JC5241, JC5242, JC5243, JC5244 121 TROUBLE SHOOTING 3-5-16. NO PICTURE: MHL (BMX) No Picture Check voltage at CD_SENSE_0, R5509 Spec:High:2.0~5.3V Low:0.8~2.0V High Check HDMI_0_HPD_CBUS at connector side NG (No communications) Replace IC5212(HDMI EQ). OK Low Check TMDS(D0+/D0-) lines at connector side NG (No communications) Replace RB5211 OK Low (< 2V) Check DDCCLK, at CL5256 High Check RB5219 (47k ) NG (Open) OK Replace RB5219 Check Source equipment by Reference TV set (For example, Samsung TV(UN46ES7000), Toshiba TV(42WL863), RB1, RB2) OK NG Check HDMI picture in this input Check D5205, D5206 Change MHL cable NG (Open) OK Replace IC1000 (SoC). XBR-43X830C, 49X830C, 835C, 837C NG Replace D5205, D5206 Check the settings of Source equipment Check “NO PICTURE – HDMI” flow 122 TROUBLE SHOOTING 3-5-17. NO CHARGE: MHL (BMX) No Charge The TV Power Status? STBY “MHL Charge During STBY” (UI) Status? Off Change “MHL Charge During STBY” (UI) to “On” TV On CN5202 #18 pin 5V Change MHL Cable 0V Check voltage at CD_SENSE_0, R5509 High Check IC5208 #6 (VBUS IC, Out) Low (< 2V) Check DDCCLK, at CL5256 0V Check IC5208 #3 (VBUS IC, EN) 0V Replace IC1000 (SoC). 5V Low (< 2V) High Change MHL cable Check RB5219 (47k ) OK Check D5205, D5206 OK NG (Open) Replace IC5208 (VBUS IC) Replace RB5219 NG (Open) Replace D5205, D5206 Replace IC1000 (SoC). XBR-43X830C, 49X830C, 835C, 837C 123 TROUBLE SHOOTING 3-6. SIDE BUTTONS MALFUNCTION Side Key button malfunction Change Switch Unit OK Switch unit issue NG OK Harness on Switch Unit and B* Board properly connected Harness connection issue NG Change Switch unit-B* board Harness OK Harness issue NG Power Key (B*Board) Check parts value : 0 ohm < R1089 < 2 ohm 4.4k ohm < R1432 < 5k ohm NG NG NG Parts Broken issue OK OK OK Power Key Muffin Pin (B*Board) Check voltage(Power ON condition) : 3.13V < Voltage < 3.47V Key AD(B*Board) Check parts value : 0 ohm < R1091 < 2 ohm 0 ohm < R1042 < 2 ohm Muffin IC1000 problem OK Key AD muffin pin (B*Board) Check voltage (Power ON condition): 1.62V < voltage < 1.84V NG NG Change B*Board XBR-43X830C, 49X830C, 835C, 837C 124 TROUBLE SHOOTING 3-7. IR REMOTE COMMANDER MALFUNCTION IR do not response to Remote Commander Center white LED lit up when remote control is pressed Check whether center white LED blink ,when using commander near the sensor windows OK OK Remote control battery could be weak. Change battery. NG Harness on H-board and B* Board properly connected NG OK Change H-B* board Harness OK Harness connection issue H-B* board harness issue NG Change Smart Core OK Smart core issue NG B*Board Check parts value : R1080 = zero ohm NG Parts Broken issue OK SIRCS (IC1000 Pin Y35 , B*Board) Check voltage (Power ON condition): 3.287V < Voltage < 3.55V? OK Muffin IC1000 problem NG Change B*Board XBR-43X830C, 49X830C, 835C, 837C 125 TROUBLE SHOOTING 3-8. LIGHT SENSOR ERROR Backlight doesn’t change when ambient lighting level changed Check UI setting for light Sensor. Make sure it is “on” Change the UI setting to “ON” OK User did not activate light sensor function OK Harness connection issue OK H-B* board harness issue NG Harness on H-board and B* Board properly connected NG Change H-B* board Harness NG OK Smart Core issue Change Smart Core NG B*Board NG Check LIGTH_SENSOR signal path : R1079 = zero ohm Part broken issue OK LIGTH_SENSOR (Muffin Pin L35) Check voltage variation from room light to dark condition OK Muffin IC1000 problem NG Change B*Board XBR-43X830C, 49X830C, 835C, 837C 126 TROUBLE SHOOTING 3-9. NETWORK MALFUNCTION 1) Ethernet (Wired) [Network Set-up] >[Wired Set-up] on the TV OK OK Connection Results Cable Connection Failed Connection Results Local Access Connection Results Internet Access Failed Failed NG Ethernet Cable XBR-43X830C, 49X830C, 835C, 837C B board Auto OK Check cable OK B board Wired Set-up IP address setting Check Local router DHCP server Proxy setting Manual Check IP address & Local router setting 127 TROUBLE SHOOTING 2) Internal Wireless Network malfunction Wireless Network on the TV Error Message appear when the Wireless Network is selected? Is the radio field Strength too weak or even No signal? No No Bxx Board Yes Yes NG Change WiFi module Access Point From previous page OK WiFi module Check harness connection is OK between WiFi and Bxx NG OK Change Wi-Fi module OK Wi-Fi module XBR-43X830C, 49X830C, 835C, 837C Connect properly OK Loose harness NG NG Change harness between Bxx board and WiFi OK Main Harness NG Change Bxx board If Wi-Fi malfunction happens, • Wi-Fi module • Harness between WiFi and Bxx • Bxx board are suspected. 128 TROUBLE SHOOTING 3) Bluetooth malfunction Touch pad Remote doesn’t work Or 3D-glasses (Active) doesn’t work Or Bluetooth Speaker/Headphone/Headset doesn’t work Home > Settings > Bluetooth Settings NG OK Can read Near discoverable Bluetooth Device Please refer Touch pad Remote manual 3D-glasses (Active) manual Or Bluetooth Speaker/Headphone/Headset operation manual OK Check BT antenna Connection is OK NG else OK Connect properly NG Check harness connection is OK between BT and Bxx OK OK NG OK BT module XBR-43X830C, 49X830C, 835C, 837C Loose harness Connect properly NG NG Change BT module Loose BT antenna connection Change harness Between Bxx board and BT NG Change Bxx board OK Main Harness 129 SEC 4. DIAGRAMS 4-1. BLOCK DIAGRAM 4-1-1. UC XBR-43X830C, 49X830C, 835C, 837C 130 DIAGRAMS 4-1-2. LA8/AR4/CR1/ECU/BR6 XBR-43X830C, 49X830C, 835C, 837C 131 DIAGRAMS 4-1-3. CO1 XBR-43X830C, 49X830C, 835C, 837C 132 DIAGRAMS 4-1-4. MX XBR-43X830C, 49X830C, 835C, 837C 133 XBR-43X830C, 49X830C, 835C, 837C SPEAKER Front Rch SPEAKER Front Lch BT Antena GL4 Board Wifi/BT HSC3-L GN1 Smart Core 1-798-511-11(ALPS)/ 1-798-510-12(NOBLE) SM (FY14) 13 14 15 GND DM DP 1 2 1 2 3 4 1 2 3 4 5 6 7 8 CN6101 SFP79-02WLB 1-822-908-11 AC-N AC-L CN6801 1-822-359-11 53426-0410 +OUT1 NC +OUT2 NC CN6802 1-843-363-11 53426-0810 Molex -OUT1-1 -OUT1-2 -OUT1-3 -OUT2-1 -OUT2-2 -OUT2-3 NC NC JAM 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 CN6401 1-842-551-11 SJM20-28WLB/JAM DIGITAL_STBY DC_DIMMER BL_ON PWM_DIMMER STBY_3.3V BLINKING AC_OFF_DET BL_ERR POWER_ON GND GND GND REG12V REG12V REG12V REG12V REG12V REG12V GND GND TCON_GND GND TCON_GND TCON_ON TCON_VCC12V TCON_VCC12V TCON_VCC12V TCON_VCC12V 1 2 R+ 2 L- R- 1 L+ 3 3 3 3 3 1-819-502-11 16 14 13 11 12 1 REG12V REG12V_Audio 18 17 16 13 14 G-B Harness GBK 1-822-330-11 51103-0800 To LS 1-822-326-11 51103-0400 To LS 1-839-678-21 AC pigtail NC 29 28 27 26 #22 25 24 23 22 21 #22 20 #22 19 #22 18 #22 17 #22 16 #22 15 #22 NC 13 #22 NC 11 #22 1 #22 9 #22 2 #22 7 4 #22 5 5 #22 NC SJM20-28HG 1-842-598-11 1 2 3 4 CN7700 SP_MAIN_RP SP_MAIN_RN SP_MAIN_LN SP_MAIN_LP 1-842-566-12 SM04B-PBVSS-TB(LF)(SN)(PS) GND_D 1-819-407-71 IMSA-9637S-40-Y801 or Hirose FH52-20S-0.5SH DAUOA_MCK GND_D GND_D DAUOA_BCK 20 1-784-991-21 DAUOA_DAT1 DAUOA_LRCK 19 JST SMP-02VF-N 18 17 DAUOA_DAT0 2 1 16 DAUOA_DAT2 DAUOA_DAT3 CN7706 GND_D +5.0V_AUDIO GND_D X_SYSTEM_RST X_DAMP_MUTE X_AMP_ERR_DET X_DAMP_RESET I2C_C_SCL I2C_C_SDA DC_OFF_DET 15 12 11 1 2 3 4 5 6 7 8 9 10 REG12V REG12V_Audio REG12V GND GND TCON_GND/VPP_PIC GND TCON_GND TCON_ON TCON_VCC12V TCON_VCC12V TCON_VCC12V TCON_VCC12V GND GND 1-843-917-11 JST SM30B-PBDSS-TF REG12V_Audio GND AC_OFF_DET BL_ERR POWER_ON/ICSPDAT GND GND BLINKING 13 #24 1 #24 2 #24 2 #24 1 1-842-593-11 PBVP04V-S 16 NC 18 NC 20 NC 22 NC 24 NC 26 NC NC NC NC 1-843-925-11 PBDP-30V-S 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 24 23 22 21 20 19 7 8 9 10 11 12 15 25 6 PWM_DIMMER STBY_3.3V 27 BL_ON/ICSPCLK 26 28 3 DIGITAL_STBY DC_DIMMER 4 29 2 CN9000 ACON Mini-USB GND_S 1-822-265-21 ID (GND/CLK/CAM_POP) : Connect GND via R=0 Ohm CAMERA_USB_P CAMERA_USB_M CAMERA_5V CN8004 JST SM40B-SHLDS-GANF-1-TF(LF)(SN) CAM_POP 1-818-692-23 HUS_GND I2S_LRCLK(SIELDED) 5 30 5 4 3 2 NC SHLDP-40V-S-1 (B) 40 39 NC NC MIC_RESET I2S_BCK(SIELDED) MIC_GND 38 14 3 4 SC_GND 36 37 NC 35 NC 34 NC NC CN1000 WIFI_GND X_WIFI_BT_RST X_WIFI_WAKEUP X_BT_WAKEUP WIFI_GND WIFI_STBY_3.3V WIFI_STBY_3.3V WIFI_STBY_3.3V WIFI_GND WIFI_GND WIFI_GND BT_3D_LR WIFI_GND WIFI_USB_M NC WIFI_USB_P NC HUS_KEY_AD CAM_GND HUS_POWER_KEY SC_OPT_SENSE 5V_MAIN SC_SIRCS SC_LED_AMBER SC_STBY_3.3V SC_LED_PWM_W SC_GND SC_LED_PWM_G SC_GND SC_LED_PWM_B SC_MAIN_3.3V SC_LED_PWM_R NC NC 1-819-538-11 USB USB USB 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 JST SMP-02VF-N Main Harness USB USB 1 2 3 4 5 6 7 8 9 10 12 11 13 14 NC 15 NC 2 1 3 11 2 12 4 1 5 3 8 9 7 10 6 NC BAX_F Board BMFW Board 1-784-991-21 GRN#28 WHT#28 Shield RED#28 BLK#28 USB Cable(UL2725) JST SM15B-GHS-TB(LF)(SN) GHR-15V-S 1-819-332-11 12 9 9 GND 7 7 8 8 6 10 6 10 11 GND GND VSYNC VCC VCC 5 VCC 5 GND 4 3 3 4 WOW_L WOBT_L 2 2 RST_L 1 SYT10-12HG 25 22 27 24 26 32 30 28 29 31 21 23 1-821-126-11 19 18 20 1-821-117-11 SYT10-03HG 1 1 2 3 4 5 6 7 8 9 10 11 12 1 2 3 GND JAM SYT10-12WS CN001 STBY3.3V 5V_MAIN GND LED_AMBER LED_PWM_W LEY_PWM_R LED_PWM_B LED_PWM_G GND MAIN_3.3V OPT_SENSE SIRCS 1-821-139-11 CN203 HUS_GND HUS_KEY_AD HUS_POWER_KEY 1-821-143-11 JAM SYT10-3WL CN8301 TM_SCL TM_SDA GND TM_SPI1_SCK TM_SPI1_MOSI TM_SPI1_nSS GND TM_EMIT BL_TYPE TM_SPI0_SCK TM_SPI0_MOSI TM_SPI0_nSS GND TM_SPI_SYNC TM_MODE0 TM_MODE1 TM_RDY TM_LOG_RX TM_LOG_TX SA_MODE VLEDPWM1 VLEDPWM0 Reserve BL_ON 0-336-971-01 FFC 24pin IRISO or Hirose FH52-24S-0.5SH GND VBTX11P VBTX11N GND VBTX10P VBTX10N GND VBTX9P VBTX9N GND VBTX8P VBTX8N GND 1-843-699-11 FFC Direct Connector :IPEX or Yamaichi 1-843-708-XX VBTX12N VBTX12P GND GND VBTX14P VBTX14N GND VBTX13P VBTX13N VBTX15N VBTX15P GND SPI_ENB SPI_DO SPI_DI/(WDT) BUS_SW VCA/(SPI_SEL0) NC NC NC GND NC/RESETX SPI_CK SPI_CS NC/SCL/PANEL ERROR NC/SDA/PANEL_ERROR/PANEL ON NC/LOCKN1/ABL_PHT/READY NC/HTPDN1/ELTIMO3/POWER_ON CN3600 or Yamaichi 1-843-107-XX FFC Direct Connector :IPEX 1-842-546-21 NC(ABL_HOT0)/12V NC(ABL_HOT1)/12V NC(ABL_HOT2)/12V NC(PANEL_ON)/12V NC(PANEL_PWR)/12V NC/12V CN3601 GND VBTX7P VBTX7N GND VBTX6P VBTX6N GND VBTX5P VBTX5N GND VBTX4P VBTX4N GND VBTX3P VBTX3N GND VBTX2P VBTX2N GND VBTX1P VBTX1N GND VBTX0P VBTX0N GND VBTXLOCKN0 VBTXHTPDN0 GND GND NC BITSEL /WP/(BINT) SCL SDA 3D_EN/(MUTE) 3D_SYNC_IN 3D_SYNC_OUT GND PANEL_DET GND NC/GND NC NC NC(PANEL_RESETX)/12V NC(PANEL_READY)/12V 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 29 30 31 32 33 34 35 36 37 38 39 40 41 28 27 26 20 21 22 23 24 25 19 18 17 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1 51 50 49 48 47 46 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 41pin FFC VbyOne-FFC 51pin FFC VbyOne-FFC JAE/FI-RE51S-HF 1-819-812-11 NC NC NC NC NC NC 13 12 11 10 9 8 7 6 5 4 3 2 1 14 15 16 22 21 20 19 18 17 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 GND RxP11 RxN11 GND RxP10 RxN10 GND RxP9 RxN9 GND RxP8 RxN8 GND 1-819-564-11 JAE/FI-RE41S-HF RxN12 RxP12 GND GND RxP14 RxN14 GND RxP13 RxN13 RxN15 RxP15 GND LOCKN (LGD Use Only) HTPDN (LGD Use Only) NC NC NC NC NC NC NC NC NC NC NC NC NC NC To BMFW 1 2 3 4 5 6 T-con Board (Only Interface between board and board) To BMFW 51 GND 50 RxP7 49 RxN7 48 GND 47 RxP6 46 RxN6 45 GND 44 RxP5 43 RxN5 42 GND 41 RxP4 40 RxN4 39 GND 38 RxP3 37 RxN3 36 GND 35 RxP2 34 RxN2 33 GND 32 RxP1 31 RxN1 30 GND 29 RxP0 28 RxN0 27 GND 26 LOCKN 25 HTPDN 24 GND 23 AGP/NSB (High/Open:AGP, Low: NSB) 22 NC 21 NC(BITSEL(High/Open:10Bit; L:8Bit)) 20 nWP(High:Write; L/Open: Protect) 19 SCL 18 SDA 17 PCID_EN (High: Enable, Low/Open: Disable) 16 NC 15 NC 14 GND 13 GND 12 GND 11 GND 10 GND 9 NC 8 NC 7 NC 1-822-322-11 JST SM05B-PASS-TBT(LF)(SN) GND Ground GND Ground PWR Power V12 IN PWR Power V12 IN PWR Power V12 IN J110 PANEL FFC 1 2 3 4 5 21 23 25 NC AWG#22 AWG#22 AWG#22 27 AWG#22 1-820-264-11 PAP-05V-S DIAGRAMS 4-2. CONNECTOR DIAGRAM XBR-43X830C, XBR-49X830C/835C/837C 134 DIAGRAMS 4-3. PC BOARD DIAGRAM BMFW (A SIDE) TP3109 cam013 cam9 C7747 C7746 C7749 C7748 CN7706 C7878 C7766C7765 R7980 R7930 R7921 R7927 R7920 R7931 R7978 C7865 C7877 R7926 R1450 R7923R7922 L7707 cam032 C7782 C7781C7780 C7779C7720 C7719C7718 C7709 C7753 C7752 C7750 C7751 IRM001 CL1007 C1068 CL1008 cam034 CL1006 C1067 RB1000CL1003 VD1000 R1080 R1091 C1062 C1071 C1075C1078 C1072C1064C1073 TP3111 R1109 C1061 R1088 R1079 R1075 VD1001 C1070CL1004 C1065 R1085R1107 R1082 CL1005 D1003 C1057 R1128 R1090 C1056 R1077C1066 R1078 R1089 R1076 R1127 C1077 C1074 C1076R1084 R1105R1106 VD1002 C1083 R1087 R1086 R1081 R1083 C1055 R1129R1126R1108 C7742 C7715 C7716 C7873 C7743 C7874 L7700 R7766 C7701 C7703 L7701 L7702 TP3106 R7933 R7934 L7703 C7728 R7767 C7700 C7707 IC7701 cam103 KA003 C8360 F7702 C7702 R7757 cam059 R7759 C7713 R7755 R7756 R7729 C7712 C7705 R7763 C7864 R7753 R7754 R7764 R7968 cam003 cam100 R2016R2012R2015 cam098 cam102 IC1400 C1013 R1043C1406 R2004 cam178 C2016 IC2002 R1416 R1423 R1424 RB2002 RB2004 R2009R2001 R1446 R1447 cam083 R1136 RB2001 RB2003 IC2001 R1513 cam218 C2009 R2010 C2010 C2011 C2013C2014 C2012 C1462 R1515 cam020 R1137 cam212 R1063 cam211 CL1002 R1125 C1043 IC1407 IC1406 R1512 R1510 R1514 R1516 C9133 C7764 C9132 cam049 C2408 IC2401 C1431 C1422 C2663 C2403 RB2006 VD7500 R7501 C7500 R7500 R7557 R7537 R7556 R7535 R7539 cam3 R1046 R1099 C1033 R1418 C1421 R1511 R1461 R1505 C1435 cam028 C8022 C8005 R8044 Q8000R8045 C8042 R8056 R8017 R8043R8042 R8018 R3325 R3321 R3322 C2236 R2212 VD7532 C7542 D7535 VD7535 C7544 D7534 Q8002 R7502 VD7504 VD7503 VD7501 VD7502R7538 VD7506 VD7509 CL7501 VD7531VD7533 R7520 R7536 D7532 R7513 VD7530 C7501 D7504 D7502R7534 C7541 C7543 D7536VD7505 D7505R7509 R7531 C7519 D7501 D7508 C7540 R7503R7512 R7514 R7505 C7508 D7511 R7517 C7510 C7545 C7506 R7532 R7506 C7503 L7500 C7509 D7510 R7518 R7510 R7533 VD7507 R7524 D7506D7500 C7514 D7530 C7549 R7577 R7574 CL7502 R7528 C7551 R7579 CL7505 C7547 DM001 cam005 C7548 R7576 R7572R7578 C7550 CL7503 R1171 R1172R8057 R7523 C7517R7529 VD7508D7531 R7552 D7533 VD7534 F7701 R7599 R7522 CL7504 C7546 C2213 C2215 C2208 cam023 FL2606 C2205 R7515R7516 C7824 R2206 C8019 C8001 C8018C5605 C8000C5604 RB7004 CL6302 R8015 C8036 C8035 C6002 C6001 Q9018 R9190 R9189 C7808 CM7705 R6019R6067 L9005 R6036 Q6001 C6013 C6014 C9111 C9079 R7979 cam082 C7816 C7813 R7809R7807 C7818 C7814R7808 R5421 R9049 R9052 C9057 R9057 C9054 R9047 C9052 R9056 TU6003 IC9000 cam077 R9006 R5312 R5308 C5294 C9005 Q5203 TP3103 cam090 Q5204 R1479 C1450 R5309 IC1401 CL5600 CL5601 C9072 C9078 F9010 C9067 R9078 C9080 C9112 R9080 C8030 cam067 R8032 C8029 D1400 C9064 IC8006 L9006 IC8005 C6003 R5610 R5611 VD5600 D5600 CL5602 CL5603 C5606 C1445 C8028 C1454 C1453 VD1400 C7521 C7560 R7593 D7512 R7558 C7562 R7521 R7592 C7559 VD7520 VD7538 C7561 FB7502 D7514 VD7539 D7513 D7537 COM751 D7538 R7562 IC1402 C1446 R1481 R1475 cam086 cam8 R1472 R1473 R8031cam068 VD8008 R8033 JC8005 C8039L8001 R5482 R5483 R5340 R5341 R5339 R5338 cam088 R5473 R5484 R5474 R5475 R5485 R5472 R5489 D5201 R5211 R5212D5202 R5488 L8002 R5209 VD8012 VD8010 VD8011 VD8013 VD8002 VD8003 TP3107 R5210 C5222Q5201 R7561 VD1401 VD1402 R5526 C5379 cam288 TU6001 VD5211 J1401 cam006 RB3211 F9403 TP3102 RB3210 RB3209 RB3201 RB3208 R8422 R8421 S8400 TP3112 R7022R7017 C1027 R7025 R7024 X7000 RB7008 R7007 C7010 C7009 RB7018 RB7025 R7015 R8059 R8060 R8062 R8061 RB7032 R7033 R7034 R7035 RB7016 R7029 C8426 R8423 C8422 R7027 R7026 C8425 R7008 R7005 cam076 C8418 R8419 RB7031 R7011 R7010 IC8403 RB7019 R7030 R7032 cam057 R7002 R7028 C8427 R7009 RB7028 C7005 IC7003 C7007 RB7020 C8421 R8400 R8401 C7006 R7031 C8417 cam074 C7002 R7006 cam056 CN7001 IC5212 CN8400 RB7029 A7001 C7004 C7003 C8428 RB7026 C7001 IC7002 R7003 C8430 RB7035 C8400 R8405 R8403 R8413 R8408 C8420 C8424 C8407 C8423 R8406 cam031 R8414 R8412 R8415 R8407 C8406 IC8401 C8405 C8403 R8410 cam051 R8409 C8402R8404R8420C8401 C9002 R9014 R9015 R9002 C9008 R9003 C9012 R9008 R9001 RB5209 C5372 C5323 C9110 R9032 RB5211 C9029 L9003 R9033 CL5255 CL5253 CL5257 CL5299 CL5297 C5348C5351 CL5226 CL5225 CL5295 CL5251 CL5293 C5350 R5521 R5494 R5497 CL5300 C5329 C5368 CL5294CL5298 CL5254 CL5256 CL5258 C5349 CL5252 IC5200 CL5296 R5495 RB5224 R5274 R5320 R5293 R5295RB5220 R5294 R5297 R5450 R5448 R5449 R5496 R5273 RB5214 R5296 RB5213 cam081 CL5227 R5518 R5519 R5517 cam015 C5246 R5508 R5507 C5247 CL5240 IC5208 RB5205 CL5239 R5457 C5248C5249 R5221 R5522 R5265 D5206 D5205 RB5219 CM5200 R5524 C5389 R5456JC5209 VD5202 VD5204 VD5209 CL5237 CL5238 R5516 C5387 R5515C5388 JC5208 R5509C5385 cam026 R5510 D8000 VD5201 R5523 R8005 C8007 R8003 C8014 C8011 C8010 CL8000 C8008 R8047 R8050R8046IC8009 R8054 R8055 IC8010R8053R8036 cam073 IC8007 C8031 R8051 R8071 cam042 R8035 VD8009 C8038 R8052 R8037 cam069 R8038 cam070 R8073 C8032 C8034 IC8008 cam903 X8000 C8429 R8424 C8411 C8414 C8412 CM7707 R7818C7835 C7834 C7833 R7845 VD7702 VD7701 VD7700 RB5218 VD5203 VD5205JC5217 JC5216 cam902 cam377 JC8001 C8040 R8012 VD8005 VD8004 C8004 R8009 C8003 IC8000 VD8006 C8002 R8070 R8069 cam062 cam009 cam063 C8408 cam014 TP3100 IRM002 KA002 cam6 IC8001 R8010 CN8000 CN5202 C8413 R8066 R8065 R8064 R8063 JC8000 VD8001 VD8000 CL5245 CN8005 cam003 R8006 RB8003 C8006 IC8002 C8012 R8000 R8023 R8024 R8002 cam064 R8004C8009 C8013 R8068 R8067 R8072 R8011R8008 R8041 R8027 R8049 R8040 R8026 R8048 R8007 TP3113 CN5203 F8400 R8416 R8417R8418 COM700 R8001 L9008 CN5200 IC8402 C8410 cam577 RB7017 RB7015 cam14 R9207 R9206 R9205 R9202 F9011 C9139 R9204 cam041 R9203 C9142 C9141 IC9014 C9137 C9136 C9135 C9140 C9138 R9123R9122R9121R9120 cam075 cam2 RB7034 R7001 RB7024 R7016 C9149 C9146 C9145 C9144 R5520 C5390 cam1 F9003 R9031 D8400 R7021 C9034 C9037 C9032 C9040 C5363 C5318 C5319 C5365 C5367 C5364 C5328 C5366 JC5238 JC5237 cam030 RB7027 RB7010 C8419 X8400 C5324 RB5207 R7014 R7013 C8409 RB7003 R7012 cam078 CL5263 R5393 CL5264 C5382 R5498 R5394 C5347 R5395 R5408 Q5206 R5407 R5406 R5405 R5396 D5203 D5204 CM5203 R5373 RB5206 C5200R5268R5374R5357 R5428 RB7030 IC9002 C9043 R5391 CL5262 CL5261 R5390 CL5260 CL5259 R5477 C5381 CL5270 CN5208 cam002 RB3204 RB3203 RB3202 RB3200 R9040 RB7007 RB5212 VD5206 VD5207 C3244 C3243 C7008 R7023 RB5210 C5370 C3251 C3307 C3225 C9430 C9431 R9429 R9427 C9424 C9428 cam084 R9426 R9428 C9425 R9425 C9432 C9429 RB3212 R9041 RB7005 C5327 C5325 VD5208 R5525 C3257 R3210 C3252 IC9403 IFM001 C3245 R3203 R3209 C3258 R3211 RB3205 R9020 C9109 C9042C9039 R9042 C9044 C5322 C5371 R5429 JC5240 JC5239 cam029 C3226 C9449 C9427 C3247C3308 C3246 IC3201 R3206 C3233 C9426 C3249 C3255 C3254 C3253 CL3215 C3227C3260 R3212 C3259 R3204 R3213 C3240 C3239 R3205 cam037 C3248 C3256 C3231 C3229 CL3211 C3228 IC3200 L9402 RB3206 RB3207 IC8400 R5347 C5334 RB5208 VD5210 VD5212 TP3110 R9432 R9431 IFM004 C3250 TP3105 R8402 cam007 J7505 C3230 C3237 R3208 CL3210 R7019RB7012 CM5204 R5376 R5375 CM5205 R5377 R5378 R5380 R5379 CL5292 TU6000 cam054 C3238 C3236 C3235 C3242 C3241 R3207 CL3115 R3307 RB3100 R3306 CL3114 S3100 C3507 C3217 C3216 C3412 C3420 C3120 R9430 C3409 C3408 C3410 C3411 CL3214 CL3213 CL3212 cam055 C3232 CL3208 CL3209 ET033 C2417 cam039 C5296 C5380 R5468 R5467 cam036 cam4 cam010 R3100D3100 RB3101 C3124 R3178 R3126 X3100 ET037 C3234 C9033 C3126 C3417C3415C3413 C3419 R3125C3121 R3127 C3418C3416C3414 KA004 C5373 C5321 RB5216 CL3410 C3438C3437 C3434C3433 C3441 C3436 C3435 R3408 R3407 C3442 C3208 C3209C3211C3213C3215 C3210C3212C3214 C3218 C9036 C5320 RB5215 C3064 R5480 RB5221 R5353 cam060 CL3400 R3402 CL3202 CL3201 CL3200CL3204 R3201 CL3206 CL3205 CL3203 CL3207 C3222 R3200 R3202 C3221 JC5243 JC5244 C5311 C5378 R5345 CL3411 CL3409 CL3408 CL3401 CL3405 CL3404 C3467 RB7009 R5409 R5487 R5490 R5208 Q5209 R5207 C5295 D5200 IC3400 CL3402 C3271 IC3000 R9000 C9031 cam579 R9011 R9010 C9000 R9005 IC9001 C9028 C9004 R5478 R5368 C5339 C5297 C5305 C5354 C5341 C5340 C5374 C5375 C5352 C5342 C5308 C5309 C5330 C5307 C5306 C5336 C5337 C5304 C5343 C5315 C5335 R5422 C5338 C5326 R5399 R5417 R5418RB5222 R5431 R5430 R5397 R5398 C5332 R5433 R5432 C5303 R5434 R5299 CL5228 R5435 R5298 CM5206 R5427 CL5269 CL5271 R5437 CL5301 R5481 CM5207 CL5272 R5436 CL5273C5331 R5438 C5359 R5439 CL5274 CL5275 R5441 CL5276 CL5277 R5440 C5333 R5442 R5444 CL5278 R5443 R5445 CL5279 R5454 R5451 R5453 R5455 C5357 R5479 R5446 R5452 R5447 CL5248Q5200 R5491 R1480 R1470 R1471 cam181 C1443 C1444 F9002 C3432 R3401 R3400 C3421 C3422 CL3002 CM3000 R3003 RB7023 C9003 C5360 D5208 IC9006 cam12 C5317 D5207 R1486 R1478 C1449 R1487 R1485 IC1404 RB1400 C9053 R9058 R9050 R9048 C9055R9059 C9058 R9053 cam080 R9079 C9084 R5419 R5424 R9019 R9016 R9017 RB5223 D1402 C1455 cam022 R1489 FB6800 TU6802 C2418 RB7021 R1027C1023 R1028 C5355 cam065 Q5208 C5314 C5310 R5423 RB7708 C7812R7804 C7817 R7805R7806 C7811 C7815 RB7709 C7810 C3019 C3014 C3013 C8737 C8735 C3425 CL3413 CL3406 C3475 C3275 C3474 C3276 C3468 C3277 C8754 C3476 C8753 C8751 C8752 C3278 C3274 C3477 C3051 C3479 C3469 C3054 C3073 C3052 C3061 C3055 C3060 C3267 C3279 C3050 C3049 C3048 C3481 C3483 C3480 C3482 C3478 C3147C3270 C3268 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R7750 R7751 R7752 R7967 C7708 C7863 C7704 R7748 R7749 R7760 R7761 R7728 cam058 Q9029 Q9030 R1073 C1082 R9157 R9210 R9177 R7932 C7731 R3652 cam26 cam025 CL3617 CL3616 CL3615 CL3614 CL3627 CL3618 CL3620 CL3623 CL3625 CL3621 CL3622 CL3628 CL3659 CL3619 CL3624 CL3626 JC3603 JC3602 JC3601 JC3600 cam904 CL3631 CL3633 CL3640 CL3630 JC3607 JC3606 JC3605 JC3604 CL3636CL3632 CL3638 CL3639 CL3642 CL3643 CL3641 CL3637 CL3635 CL3629 R3685 R3684 C3701 R3693 R3694 R3695 C3700 C3699 C3698 C3704 R3691 CL3610 C3695 C3696 C3697 C3702 R3645 R3689 R3688 R3690 R3641 R3642 R3683 R3682 R3687 CL3609 CL3608 CL3607 R3692R3647 CL3606 R3686 CL3612 CL3611 R3638 R3639 R3640 R3646 R3644R3643 R3637 R3649 R3648 R3626R3625 D3601 D3600 R3653 R9166 R9194 R9168 R9154 C9117R9156R9178R9180 cam217 R9155 R9163 R9179 C7744 C7717 C1079 R1062 cam804 C3152 CN9000 D9002Q9028 R9093 D1002 D1001 C7745 KA001 C7714 CN8301 Q9027 cam097 L7706 CN3600 CN3601 cam011 CN1000 CN7704 CN7700 CN7705 L7705 L7704 cam012 CN5201 CN8002 J7700 cam004 cam001 cam005 cam004 cam001 KJ001 XBR-43X830C, 49X830C, 835C, 837C cam002 KJ002 135 DIAGRAMS BMFW (B SIDE) KJ004 KJ003 cam007 cam008 CM7704 JL6029 JL8002 JL5208 JL6005 JL8007 JL8005JL8006 JL8008 JL6008 JL8024 ET006 JL6007 IRM004 JL5209 JL8003JL8004 JL5206 JL8000 JL8009JL8010 KB002 JL8011 JL5205 ET6000 ET6001 JL5204 JL5202 JL5201 JL6009 C5383 JL6030 JL6010JL6011JL6028 JL5203 JL6019 CL5283 CL5282 CL5268 CL5284 CL5285 CL5286 CL5287 DM002 CL5288 CL5289 CL5290 CL5266 JL9021 JL5207 C5384 CL5267 JL9022 JL6034 JL6014JL6016 JL6020JL6022 JL6025 KB004 JL6012JL6013 JL6802 JL6015JL6017 JL6021JL6023 JL6024JL6026 JL6032 CL5281 CL5280 ET015 JL6027 ET027 ET023 JL6006 JL6031 JL6018 ET019 JL6033 JL6004 ET029 ET025 CM7701 ET012 JL7816 JL9015 CL7764 JL9016 CL6000 CL8004 CL8005 CL7763 ET028 CL7600 CL7601 CL1000 CL1001 ET022 CL9800 CL9810 JL7507 CL9801 CL9805CL9803 JL7506 JL3103 JL3102 ET009 JL9024 JL3100JL3101 JL7500 CL8307CL8308 CL8301 ET014 JL3104JL3105 CL7708 JL9800 ET013 ET018 JL7830 cam008 JL8013 JL7831 JL8015 JL9018 JL8014 CL8711 CL8710 ET007 JL8012 JL7829 CL8709 CL8708 CL8707 CL8706 JL1015 JL1014 JL1013 JL1409 JL1408 JL1009 ET024 JL1405 JL1404 JL1403 JL1402 JL1401 ET011 JL9023 JL1012 CL3109 CL3604 JL1011 JL1010 JL1407 JL1406JL1410 cam208 JL1400 JL3601 cam23 JL1412 cam209 JL1411 ET030 cam16 cam17 cam092 cam210 cam093 cam094 cam006 JL9017 cam099 JL9025 KB003 ET026 JL9019 ET016 cam048 JL9026 ET017 JL9020 ET021 JL8016 KB001 JL8017 JL7824JL7823JL7822JL7821JL7820JL7819JL7818JL7817 IRM003 JL7813 JL7801 JL7800 JL7802 JL7794 JL7790 JL7795 JL7791 JL7799 JL7832 JL7798 JL7804JL7803 JL1004 JL7789 JL1001 JL7815 JL7814 JL7788 JL1003JL1005 JL1002 JL1000 JL1007 JL1008 JL9012 JL1006 JL9009JL9014 JL3600 JL9013 JL9007JL9005JL9003JL9001 JL9010 JL9011 XBR-43X830C, 49X830C, 835C, 837C JL9008JL9006JL9004JL9002JL9000 136 DIAGRAMS 4-4. CIRCUIT BOARDS LOCATION XBR-43X830C BMFW SWITCH UNIT GL4 SMART CORE XBR-49X830C/835C/837C BMFW SMART CORE (M,L) HSC3_S_M SWITCH UNIT WLAN/BT MODULE GL4 XBR-43X830C, 49X830C, 835C, 837C SMART CORE 137 SEC 5. EXPLODED VIEWS • Items with no part number and no description are not stocked because they are seldom required for routine service. • The construction parts of an assembled part are indicated with a collation number in the remark column. • Items marked " * " are not stocked since they are seldom required for routine service. Some delay should be anticipated when ordering these items. XBR-43X830C, 49X830C, 835C, 837C 138 EXPLODED VIEWS 5-1. XBR-43X830C 5-1-1. REAR COVER REF. No. PART No. 1 2 3 4 5 6 7 8 9 1-798-510-31 4-563-755-01 4-563-764-01 4-299-531-01 1-839-696-12 4-559-708-11 1-754-953-11 1-859-100-11 1-859-100-21 DESCRIPTION MARK SWITCH UNIT (SM-G-WW) LABEL, SIDE TERMINAL (W) LABEL, REAR TERMINAL AC COVER POWER-SUPPLY CORD (WITH CONN.) REAR COVER (SM HRN) A BT ANTENNA SPEAKER BOX ASSY (L) SPEAKER BOX ASSY (R) 1 8 SMART CORE 2 9 4 7 3 5 6 XBR-43X830C, 49X830C, 835C, 837C 139 EXPLODED VIEWS 5-1-2. LCD PANEL REF. No. PART No. 51 52 53 54 55 56 57 58 51 1-812-099-11 4-546-444-31 A-2072-555-A 1-474-621-11 4-565-060-01 4-562-155-01 2-650-770-21 4-547-988-01 DESCRIPTION MARK LCD PANEL (Y43QHNDB) BRACKET, SIDE F (MOLD) COMPLE SVC (XF) BMFW UC2 GL4 (CH)-STATIC CONVERTER (TV) SHEET, INSULATION (HRN S) BRACKET,SC (HRN) SLIDE, CLAMP BRACKET, SP (LAK) 52 58 57 53 56 55 57 54 56 58 XBR-43X830C, 49X830C, 835C, 837C 140 EXPLODED VIEWS 5-1-3. CONNECTORS 101 102 104 103 101 102 103 104 PART No. 1-910-110-19 1-848-910-11 1-910-110-20 1-848-912-11 XBR-43X830C, 49X830C, 835C, 837C DESCRIPTION CONNECTOR ASSY 28P FLEXIBLE FLAT CABLE 41P (XFA) HARNESS ASSY (MAIN) FLEXIBLE FLAT CABLE 51P (XFA) MARK CN6401 (GL4/GL5) -CN9000 (BMFW) -TCON (1) CN3600 (BMFW) -TCON (1) CN1000 (BMFW) -CN101 (HSC3) -WIFI-SM/CN7700 (BMFW) -SP (1) CN3601 (BMFW) -TCON (1) 141 EXPLODED VIEWS 5-1-4. SCREWS REF. XBR-43X830C, 49X830C, 835C, 837C DESCRIPTION PART No. SCREW +PSW M4X10 4-159-298-01 SCREW , +PWH M3X6 4-452-935-11 SCREW, +BVTP 4X12 TYPE2 IT-3 2-580-639-01 SCREW (+PSW)(M3X6) 2-990-421-41 SCREW, +PSW M3X6 W12 4-256-393-11 142 EXPLODED VIEWS 5-2. XBR-49X830C, 835C, 837C REF. No. PART No. 5-2-1. REAR COVER * 210 201 208 SMART CORE DESCRIPTION MARK 201 202 202 202 4-567-609-01 4-563-755-01 4-563-755-11 4-563-755-21 LABEL, CI LABEL, SIDE TERMINAL (W) LABEL, SIDE TERMINAL (W) LABEL, SIDE TERMINAL (W) 203 203 4-563-764-01 4-563-765-01 LABEL, REAR TERMINAL LABEL, REAR TERMINAL 204 204 205 205 205 206 206 4-297-989-01 4-299-531-01 1-839-692-12 1-839-695-12 1-839-696-12 4-559-709-01 4-559-709-11 AC COVER AC COVER POWER-SUPPLY CORD (WITH CONN.) POWER-SUPPLY CORD (WITH CONN.) POWER-SUPPLY CORD (WITH CONN.) REAR COVER (M HRN) A REAR COVER (M HRN) A 206 207 207 208 209 210 210 A-2075-328-A 1-754-950-11 1-754-955-11 1-859-100-11 1-859-100-21 1-798-510-31 1-798-510-41 REAR COVER (M HRN) A BT ANTENNA BT ANTENNA SPEAKER BOX ASSY (L) SPEAKER BOX ASSY (R) SWITCH UNIT (SM-G-WW) SWITCH UNIT (SM-G-KIT) CO1 UC2 LA1 LA8/AR4/CR1/BR6 ECU/CO1 UC2 LA8/AR4/CR1/ECU/ BR6/LA1/CO1 BR6 Except BR6 AR4 LA8/CR1/ECU/BR6 UC2/LA1/CO1 CO1 LA8/AR4/CR1/ECU/ UC2/LA1 BR6 Except BR6 BR6 Except BR6 BR6 209 202 207 203 204 205 206 XBR-43X830C, 49X830C, 835C, 837C 143 EXPLODED VIEWS 5-2-2. LCD PANEL REF. No. PART No. 259 251 DESCRIPTION MARK 251 252 252 252 4-546-441-11 4-546-444-11 4-546-444-31 4-546-444-61 BRACKET, TOP FL (MOLD) BRACKET, SIDE F (MOLD) BRACKET, SIDE F (MOLD) BRACKET, SIDE F (MOLD) 252 253 4-546-444-71 A-2072-553-A BRACKET, SIDE F (MOLD) COMPLE SVC (XF) BMFW LA8 253 253 253 254 255 256 257 258 259 259 A-2072-554-A A-2072-555-A A-2072-556-A 1-474-621-11 4-565-060-01 4-562-155-01 2-650-770-21 4-547-988-01 1-812-100-11 1-812-101-11 COMPLE SVC (XF) BMFW CO1 COMPLE SVC (XF) BMFW UC2 COMPLE SVC (XF) BMFW LA1 GL4(CH)-STATIC CONVERTER (TV) SHEET, INSULATION(HRN S) BRACKET, SC (HRN) SLIDE, CLAMP BRACKET, SP (LAK) LCD PANEL (Y49QHNDS) LCD PANEL (Y49QHNDB) CO1 LA1 UC2 LA8/AR4/CR1/ ECU/CO1 BR6 LA8/AR4/CR1/ ECU/BR6 CO1 UC2 LA1 BR6 Except BR6 258 257 252 253 256 255 257 256 254 258 XBR-43X830C, 49X830C, 835C, 837C 144 EXPLODED VIEWS 5-2-3. CONNECTORS 302 301 303 304 REF.NO. 301 301 302 303 303 304 XBR-43X830C, 49X830C, 835C, 837C PART No. 1-848-911-11 1-848-926-11 1-910-110-21 1-848-913-11 1-848-921-11 1-910-110-22 DESCRIPTION FLEXIBLE FLAT CABLE 41P (XFB) FLEXIBLE FLAT CABLE 41P (XFB) CONNECTOR ASSY 28P FLEXIBLE FLAT CABLE 51P (XFB) FLEXIBLE FLAT CABLE 51P (XFB) HARNESS ASSY (MAIN) MARK [CN3600 (BMFW) -TCON (1)] Except BR6 [CN3600 (BMFW) -TCON (1)] BR6 CN6401 (GL4/GL5) -CN9000 (BMFW) -TCON (1) [CN3601 (BMFW) -TCON (1)] Except BR6 [CN3601 (BMFW) -TCON (1)] BR6 CN1000 (BMFW) -CN101 (HSC3) -WIFI-SM/CN7700 (BMFW) -SP (1) 145 EXPLODED VIEWS 5-2-4. SCREWS REF. XBR-43X830C, 49X830C, 835C, 837C DESCRIPTION PART No. SCREW +PSW M4X10 4-159-298-01 SCREW , +PWH M3X6 4-452-935-11 SCREW, +BVTP 4X12 TYPE2 IT-3 2-580-639-01 SCREW (+PSW)(M3X6) 2-990-421-41 SCREW, +PSW M3X6 W12 4-256-393-11 146 EXPLODED VIEWS 5-3. XBR-43X830C,49X830C/835C/837C 5-3-1. SMART CORE (M,L) REF. No. 601 601 602 603 603 604 604 605 605 606 606 607 608 608 608 607 606 PART No. 4-547-392-01 4-564-315-01 A-2066-088-A 4-547-390-01 4-564-313-01 4-547-389-01 4-564-312-01 4-547-395-01 4-564-317-01 4-547-397-01 4-564-318-01 4-566-841-01 1-458-853-11 1-458-853-21 DESCRIPTION CASE, BOTTOM (M) CASE, BOTTOM (M) HSC3_S_M MOUNT LIGHT, GUIDE LIGHT, GUIDE PANEL, ORNAMENT PANEL, ORNAMENT COVER, TOP COVER, TOP BRACKET, WIFI BRACKET, WIFI HEAT SINK L(SC) WLAN/BT MODULE(11AC) WLAN/BT MODULE(11AC) BRZ MARK BR6 except BR6 BR6 except BR6 BR6 except BR6 BR6 except BR6 BR6 except BR6 except BR6 BR6 605 604 602 603 601 XBR-43X830C, 49X830C, 835C, 837C 147 EXPLODED VIEWS 5-4. OTHER PART 5-4-1. MISCELLANEOUS PART No. DESCRIPTION 3-876-036-71 4-262-708-04 4-449-743-01 4-566-117-01 4-570-857-01 4-572-082-01 7-600-031-96 7-600-031-97 UNI-LABEL, BLANK CLAMPER, CABLE SCREW, +PSW M5X16 GASKET (BMF) BADGE, XBR LOGO (H3.1) BADGE, XBR LOGO(H3.5) TAPE (3M 1350FW-1) 15MMX66M WHT TAPE (3M 1350FB-1) 15MMX66M BLK 5-4-2. ACCESSORIES MARK Except BR6 BR6 * * * * PART No. DESCRIPTION MARK 1-492-975-21 1-492-975-31 1-492-978-21 1-785-504-21 4-562-216-11 4-562-217-31 4-562-220-31 4-562-222-11 REMOTE COMMANDER (RMT-TX100B) REMOTE COMMANDER (RMT-TX100B) REMOTE COMMANDER (RMT-TX100U) ADAPTOR, CONVERSION REFERENCE GUIDE REFERENCE GUIDE REFERENCE GUIDE STARTUP GUIDE LA8/AR4/CR1/ECU/CO1 BR6 UC2/LA1 LA8/CR1/ECU UC2 LA1 AR4 BR6 STAND (SM HRN) A STAND NECK ASSY (LAK) STAND NECK ASSY (LAK) STAND (M HRN) A STAND, NECK ASSY (LAK) STAND (M HRN) A RCA CONVERSION CABLE 43" 43" 49" Except BR6 49" Except BR6 49" BR6 49" BR6 Except UC2 4-562-157-01 4-564-539-01 4-564-539-01 4-562-158-01 A-2075-330-A A-2075-329-A * 1-848-803-11 XBR-43X830C, 49X830C, 835C, 837C 148 END 9-888-568-01 XBR-43X830C, 49X830C, 835C, 837C Sony Visual Products Inc. English 2015CL08-Data Made in Japan © 2015. 3 149 APPENDIX-1 How to USB update 1:Download USB image and unzip file. 2: copy unzip file to USB memory root folder. 3: USB memory insert TV. 4:USB image is newer soft version. Automatically show message and start update. Please follow directions. 4:USB image is not newer soft version. Automatically show message and start update. Please follow directions. Copying update file from USB. Please wait... Preparing for system software update. During the system software update, the TV will automatically restart. Please do not remove the USB device until an update complete message is displayed. The update may take up to 30 minutes to complete. No newer version of the system software was found. Please remove the USB device and select “OK” to exit. 5: finished The system software update is complete. Some user settings may have changed during the update. Please remove the USB device and select "OK" to exit. 5: finished XBR-43X830C, 49X830C, 835C, 837C 150 APPENDIX-1 Software update for B board replacement Check the leftmost bit of NVM version by Service mode to confirm RCD version. Is it except 0 or 0? B board replacement After AC Plug-in, wait for 30sec then turn on TV by power key on TV or remote commander. <Case1> Panel : No Picture SMART CORE LED : Red LED 3x blinking “0” Except “0” Model Number setting Check condition. Is it the Case 1,2 or 3? <Case3> Panel : Picture appear SMART CORE LED : White Lit Yes <Case2> Panel : No Picture SMART CORE LED : Amber & Green blinking Update to the latest software version *Remove all signal connection. (antenna, external input, ether cable, etc) *Insert the USB memory. SMART CORE LED will change to white blinking. * After completes, TV will reboot by itself and turns on. *Disconnect the USB memory. In case of BRA&COL, TV will enter STDBY status. Then press "Power" key of remote commander to turn on TV. XBR-43X830C, 49X830C, 835C, 837C Check Model name by Service mode. Is it the same or different? Different Update to the latest software version *Remove all signal connection. (antenna, external input, ether cable, etc) *Insert the USB memory. SMART CORE LED will change to white blinking. *After completes, TV will reboot by itself and turns on. *Disconnect the USB memory. Same Check NVM version affix by Service mode to confirm the country. Is it the same or different? Same No Check the software version by Service mode. Is it latest version? Different Note1: For a success of software writing, it will take 20~30 min/time. Note2: Do not turn off TV while updating software. If older software package version is used, software cannot be update. TV will reboot and turn on again. Serial Number input and WB/Gamma, MURA, CUC data transfer by Service mode Reconfirm Software version and Model name by Service mode Turn off the TV by remote power key then reboot the set (AC OFF wait 10sec then AC plug-in), turn on the TV by remote power key. 151 APPENDIX-1 Software update for Panel/T-CON replacement Check the software version by Service mode. Is it latest version? Panel/T-CON replacement No Model Number setting Yes After AC Plug-in, wait for 30sec then turn on TV by power key on TV or remote commander. Check condition Is it the Case 1 or 2? <Case2> Panel : Picture appear SMART CORE LED : White Lit <Case1> Panel : No Picture SMART CORE LED : Amber & Green blinking Update to the latest software version *Remove all signal connection. (antenna, external input, ether cable, etc) *Insert the USB memory. SMART CORE LED will change to white blinking. *After completes, TV will reboot by itself and turns on. *Disconnect the USB memory. XBR-43X830C, 49X830C, 835C, 837C Update to the latest software version *Remove all signal connection. (antenna, external input, ether cable, etc) *Insert the USB memory. SMART CORE LED will change to white blinking. *After completes, TV will reboot by itself and turns on. *Disconnect the USB memory. WB/Gamma, MURA, CUC data transfer by Service mode In case of BRA&COL, TV will enter STDBY status. Then press "Power" key of remote commander to turn on TV. Note1: For a success of software writing, it will take 20~30 min/time. Note2: Do not turn off TV while updating software. If older software package version is used, software cannot be update. TV will reboot and turn on again. Reconfirm Software version and Model name by Service mode Turn off the TV by remote power key then reboot the set (AC OFF wait 10sec then AC plug-in), turn on the TV by remote power key. 152 APPENDIX-2 Wire Dressing (XBR-43X830C) VA Tape x6 • Fix wire Slide Clamp x2 • Hold wires Harness Tie x4 • Fix wire 153 XBR-43X830C, 49X830C, 835C, 837C 153 APPENDIX-2 Wire Dressing (XBR-49X830C, 835C, 837C) VA Tape x7 • Fix wire XBR-43X830C, 49X830C, 835C, 837C Harness Tie x5 • Fix wire Slide Clamp x2 • Hold wires 154 APPENDIX-3 HANDLING GUIDANCE Unpacking(1/2) 1.Take out panel from carton box with proper number of operator. ≧43” MINIMUM NUMBER OF OPERATOR ≧43” 2 2.Take out panel straight out from carton box. When taking out a panel, be careful not to hit front panel and back panel. XBR-43X830C, 49X830C, 835C, 837C 155 APPENDIX-3 HANDLING GUIDANCE Unpacking(2/2) 3. Do not hold or press glass (TFT cell). Glass area Glass area 4. Put in “separator board” between panel and panel. When “vacuum handling jig” is used. When taking out a panel, be careful not to hit next panel module. Separator board *Please prepare “Separator board” by yourself. XBR-43X830C, 49X830C, 835C, 837C 156 APPENDIX-3 HANDLING GUIDANCE Carrying (1/2) MINIMUM NUMBER OF OPERATOR DO NOT HOLD PANEL HORIZONTALLY AT ALL TIMES. 43” 49” 1 2 1. Carry panel vertically. PANEL WILL WARP IF HANDLED LIKE THIS PICTURE 2. Do not hold glass area(TFT Cell area). Glass area Glass area AL BEZEL Glass area AL BEZEL XBR-43X830C, 49X830C, 835C, 837C 157 APPENDIX-3 HANDLING GUIDANCE Carrying (2/2) MINIMUM NUMBER OF OPERATOR 43” 49” 1 2 3. When carrying by only 1 person, hold panel at top and bottom center position. 4. For large panels, sizes 49” or larger, hold panel by 2 people. ≧49” XBR-43X830C, 49X830C, 835C, 837C ≧49” 158 APPENDIX-3 HANDLING GUIDANCE Placing to table MINIMUM NUMBER OF OPERATOR For panels 43” inches or larger, follow guidelines below. 43”, 49” 2 1. Steps to place panel to table. (1) Place vertically. 2. Place panel by 2 people. (2) Change hold position. 3. Place panel within table surface. (3) Place to table. 4. Table must not have any step. STEP XBR-43X830C, 49X830C, 835C, 837C 159 APPENDIX-3 HANDLING GUIDANCE Others 1. Do not press panel during fixing screw. 3. When attaching or detaching vacuum handling jig to panel, maximum force on panel shall be less than 100N total. Less than 100N total 4. Operator must wear gloves. Do not touch Panel module without gloves. 2. Do not hold or touch glass (TFT cell) at all times. Glass area XBR-43X830C, 49X830C, 835C, 837C 160
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