Open day at Hareid

inside
We wish all
Internal newsletter of the ekornes group. No. 3 – June 2011 our readers
a wonderful
summer holiday!
Open day at Hareid
Page 4-5
Japan earthquake
Pages 6-7
Kids’ first
Graduation
Day
Page 8
ØYVIND TØRLEN
CEO
TIMES ARE TOUGH OUT THERE
Those of us who are lucky enough to live in Norway can easily
overlook important information about the world outside this
northern outpost. As employees of Ekornes, we depend to a large
extent on how the world at large is doing – not least when it
comes to economic developments in our key markets.
In Norway you could easily get the impression that the financial
crisis and its aftermath are a thing of the past. The domestic
economy is growing again, and unemployment is extremely low.
With interest rates remaining low, most people are fairly well off,
and can allow themselves a relatively high level of consumption
without putting their household finances at risk. May it continue
to stay that way.
The world outside Norway’s borders looks quite different, a fact
that cannot help but have a direct impact on our order receipts.
The UK, a major market for Ekornes, is struggling with a huge
national debt. During the financial crisis itself the then government shut its eyes to how it would deal with the debt issue in the
future and concentrated on stimulating the economy out of
recession. Now, with the acute phase of the financial crisis over,
the pendulum has swung far out in the opposite direction as the
government struggles to regain control of the economy. A raft of
measures have been implemented, including substantial increases
in VAT, income and other taxes, which are forcing households to
tighten their belts. Consumers are therefore less able and less
willing to go out and buy new furniture.
Spain is struggling with exceptionally high levels of unemployment – 21 per cent in the latest reported figures. Unemployment
among young people stands at a staggering 44 per cent. It is
almost too high to grasp, and naturally puts a major damper on
people’s willingness to shop, even for comfortable, high quality
furniture from Ekornes. Spain’s national debt is also extremely
high, which weakens people’s faith in the future and makes them
less willing to spend. A country that bases much of its national
income on tourism is highly vulnerable when the countries from
which the tourists hail go into recession, and potential visitors
decide to save money by staying at home.
No one can be unaware of Greece’s debt problems. Greece is not
an important market for Ekornes, but concerns that the country
will not be able to service its debts have a direct impact on
Germany, for example, which is one of Greece’s major lenders and
guarantors. German consumers are generally good at facing up to
potential risk. It is obvious that the situation in Greece, Spain,
Italy, Ireland and several other of the weakest countries may affect
German consumers’ willingness to go out and spend.
2
I could carry on describing the situation in market after market,
but on the whole the picture would be pretty much the same.
Times are tough, not only for the furniture industry but for almost
every sector that makes a living selling to consumers.
It is not my intention here to write a thesis on macroeconomics.
The point I want to make is that we who work at Ekornes depend
to a huge extent on economic developments in the world at large,
and it is crucial that we all understand that fact. Just now the only
correct description of the situation is that the uncertainties facing
us are extraordinarily large.
Can we put this knowledge to any use? Well, we cannot influence
international economic developments, but we can work hard to
strengthen our own competitiveness. That means, for example,
looking even more thoroughly than before at areas in our own
organisation that could be improved, being even more focused on
keeping unnecessary costs (e.g. wastage) as low as possible, and
– not least – ensuring that every product leaving our factories
does so at the right time and with the right level of quality. For
our sales companies it means being even more focused on our
marketing effort, on staff training, store follow-up and all the
other elements that are critical to our concept.
Putting all our energy into a concentrated effort to boost competitiveness at all levels in Ekornes is the most constructive way we
can deal with the challenges facing us in the market today.
We have been through challenging times before in Ekornes, and
we have always come through them with our heads high. If we
align our efforts and put our collective shoulders to the wheel,
we will do so this time, too.
In closing, I would like to wish you all a very good summer!
Øyvind
Creating sales superstars
Jens Petter Sætre from Ekornes
explains and demonstrates how
a Stressless® recliner is built up.
At Ekornes quality is what
matters – from the factory
all the way out to the
customer. To ensure that
customers are met with a
knowledgeable response
when they are out
shopping, Ekornes invites
distributors to Sunnmøre,
on the Norwegian west
coast, the birthplace of
Stressless®.
In deep concentration, 46 distributors watch
carefully as a Stressless® recliner is twisted,
turned and tested at the Ekornes Bua
showroom in Ålesund.
“Come on everyone, have a try!” Ekornes’s
Jens Petter Sætre instructs the participants
with practised movements. Over the course
of two days, distributors from all over Norway
have learned every aspect of Ekornes’s
furniture. And Jens Petter is certain of one
thing – to become a good salesperson, you
have to do your homework.
Two-day trip
“We see the benefits of increased knowledge
not only in our sales figures, but also
because it makes customers feel that buying
from us is a positive experience. That in
itself is motivating for those of us who meet
customers face to face.”
Anne Tove Skjølberg works for the Møbelringen
furniture chain in Kristiansand. She agrees
that the course is well worth it.
“Not only do we get to know the products we
are selling, but it is also a great opportunity
to get to know other distributors in Norway
and swap stories with them,” she smiles,
before getting to grips with the neck support
on the demo recliner.
Anne Tove Skjølberg from Møbelringen in
Kristiansand and Ove Saxeide from Living in
Stavanger – snapshot taken at Brunholmen,
Ålesund, in May.
Through the spring of 2011 two courses for
Norwegian distributors have been held,
with 77 participants all told. In addition, 49
participants from Sweden made use of the
opportunity to attend (divided between two
courses).
Through their two-day stay in Sunnmøre,
distributors gain a thorough knowledge of
the furniture collections that are on sale in
stores today. There is also time for a boat
trip to the picture-perfect Geiranger Fjord,
and a visit to Ekornes’s factory in Sykkylven.
The schedule is tight, but very educational,
say the participants themselves.
Knowledge boosts sales
Ove Saxeide works for the Living furniture
chain in Stavanger. He is very pleased with
the course.
“The people from Ekornes do a fantastic job
with the training here,” he says. He has
been in the furniture retail sector for many
years, and is extremely conscious that
knowledge is a necessity in his line of work.
3
A film about Ekornes was shown in the most comfortable ‘cinema’ ever.
Open day at Hareid
On Saturday 26 March, the factory at Hareid opened its doors to everyone who wanted
to come in and have a look around. The number of visitors exceeded all expectations!
Hareid’s local business forum, Hareid
Næringsforum, and Hareid Hotell joined
forces to stage the open day, which was
part of a wider marketing campaign for
local businesses in the Hareid district.
Ekornes’s Hareid plant was the first of
several companies that will be highlighted
in this way over the course of the year.
The plant remained fully operational as the
visitors, who had come from all over the
region, arrived on site. Management had
their hands full guiding the many sightseers
around the premises.
According to operations manager Ronny
Nipen, more than 300 people of all ages
visited the plant during the day. “Visitor
numbers far exceeded our expectations.
Hareid Hotell provided a delicious tapas buffet.
4
Although the people who were acting as
guides were kept extremely busy, it was
really nice to see how interested the local
community is in furniture production in the
area. I think many of our staff were very
proud to show off our fine workplace,” he
said.
‘cinema’ ever, with seats exclusively from
Ekornes – naturally.
During the day there was a prize draw, with
Einar Arne Solheim winning an ottoman and
Ingebjørg Grimstad a double ottoman, while
Kristbjørn Smoge won no less than a
working day at Ekornes.
After eating their fill, the visitors had the
chance to watch Ekornes furniture being
created before their very eyes by the
company’s highly skilled production staff.
Many of them were being visited by family
members, who were seeing the inside of
their parents or grandparents’ workplace
for the very first time. For a number of
retirees the open day was a welcome
opportunity to revisit their former workplace.
In the first-floor showroom, visitors could
both examine and try out a selection of
recliners and sofas. Every half-hour, a film
about Ekornes was shown on a big screen in
what must have been the most comfortable
In addition, Hareid Hotell provided a tasty
tapas buffet. Fortunately, there was enough
food to go round, even though far more
visitors arrived than originally expected.
Visitors of all ages enjoyed trying out the various Ekornes
recliners and sofas on display.
Hareid
premises
bought
After leasing the
premises for 15 years,
Ekornes has now bought
the factory buildings at
Hareid from Utgård
Holding AS.
The Hareid plant was acquired in
1996, after Ekornes ASA took over
the operation from the now defunct
Utgård Mestermøbler AS. Ekornes
ASA acquired the production
equipment and took over as
employer for the company’s
workforce. Today, the plant’s 96
employees produce a variety of
sofa models.
Young furniture makers
Pupils from Year 7 at Bigset
School have tried their
hand as furniture makers.
They built their own sofa
from scratch at the Hareid
plant.
To give pupils an idea of what happens at the
various workplaces in the local area, the
school has joined forces with local businesses.
As a result, classes have the chance to spend
a day working at a variety of companies. Year
5 spend a day at Hareid Group, year 6 at Jets,
and year 7 get to spend a day at Ekornes.
Wednesday, 27 April saw 17 excited pupils
arriving at the factory in Hareid. But before
they could start producing something, they
learned why maths is important if you are
going to make furniture.
Excellent teamwork on the part of the children
resulted in a fantastic three-seater Manhattan sofa.
After the maths lesson they were ready to
start manufacturing. Each pupil had the
chance to sew, upholster, glue and assemble
what became a three-seater Manhattan sofa.
The junior furniture makers seemed to enjoy
the work, and the result looked really good,
too.
According to tradition, the product that the
children make during their work experience
day is donated to a worthy cause. This year,
the Bigset Preschool was the lucky recipient
of a brand new sofa.
Watch closely, it’s your turn next.
Ann-Mari Smoge is the senior
trade union representative at the
plant, and thinks it is positive that
Ekornes now owns the 13,000 m2
factory.
“We like working here,” she said.
“The plant is both spacious and
orderly, especially since everything is on the one level. For me
and my colleagues, knowing that
our employer also owns the
property gives an added sense of
security.”
Bigset Preschool was the lucky recipient of the brand new sofa made by Bigset School’s Year 7 pupils.
5
A volunteer from the Japanese Red Cross contemplates the devastation in Otsuchi in the Iwate prefecture one week after the earthquake struck,
and where vast areas were washed away by the tsunami. Photo: Japanese Red Cross
Ekornes employees raise money for the Japanese Red Cross
In Norway employees’ trades union representatives have organised a collection for the Japanese Red
Cross. The action is being supported by Ekornes as well. Employees in Germany and Japan are also
contributing.
It was up to each individual employee in Norway to decide whether
they wanted to participate and how much they wanted to donate. The
amount was deducted from their salaries, and Ekornes then doubled
that figure.
will be, but probably somewhere between NOK 150,000 and NOK
160,000,” says Hajime Osawa, the head of Ekornes’s operations in
Japan.
“Thank you all so much!” he adds.
The total collected in Norway was NOK 117,400 (JPY 1 893 550). The
sum has been transferred to Ekornes KK in Japan, which is forwarding
the money to the Red Cross. There was a further collection at Ekornes
in Germany, and the company’s Japanese employees have also made
donations.
Hitomi Kinno, who works in Customer Service, gives us an insight
into how much the donation to the Japanese Red Cross means right
now.
“My home town has completely disappeared as a result of the
tsunami. The people living in the affected areas are still not sure
what they are going to do, even two months after the disaster
struck,” she says.
“We are extremely touched and grateful for the contributions from
our colleagues in Europe. I don’t know exactly what the total amount
6
Earthquake in Japan
The earthquake that struck Japan on 11 March had a magnitude of 9.0
on the Richter scale. It was around quarter to three in the afternoon in
Tokyo, and Ekornes KK’s 32 employees had just over three hours left
of their normal working day. It was a frightening experience for our
colleagues, and was to be followed by much uncertainty and anguish.
By Janita Sperre Ulvestad
Ekornes has a staff of 12 at its Tokyo office.
In addition, the company has two people
working at our showroom in Tokyo and 18
sales representatives thoughout the country.
Although Tokyo was not as hard hit as the
north-eastern part of the country, employees
at the office clearly felt the force of the
earthquake. They quickly moved away from
windows and cupboards, and many of them
crouched under their desks for cover, as is
normal procedure in case of earthquake. The
internet was the only source of information,
and as the afternoon and evening wore on it
became clear that the earthquake and the
subsequent tsunami had done far more
damage than had first been thought.
Great uncertainty
Michiko Aoki Berg, who worked for a number
of years at the office in Norway, was able to
reassure her many friends at Ekornes that
everything had gone well for our office staff.
“It was a dreadful experience,” she wrote.
“Tokyo was shaking hard, too. Everyone in
the office was so scared, and many of us
thought our last day had come. Give my best
to everyone at the office, and thank you for
your message to us all!”
We eventually managed to get Marketing
Manager Kenji Oyama on the phone as he
was making his way home – on foot. He had
to walk for five hours in the middle of the
night to reach his home. All public transport
had stopped, and the phone lines were
overloaded, making it difficult for our staff
to get in touch with their families and find
out what had happened to them. The sales
representative responsible for North Japan
works and lives in the hardest hit area.
Fortunately, it was not long before he rang
Ekornes and confirmed that he was safe and
well.
Employees who were relying on the train to
get home had to spend the night in the
office, since there were no hotel rooms to be
had in the area. They recount that there was
a surreal atmosphere in the streets
throughout Tokyo that evening and night,
with crowds of workers who had no other
choice but to walk home.
Consequences of the quake
Neither the office building nor the showrooms were damaged by the earthquake.
Around 345 shops in Japan sell furniture by
Ekornes, and our sales manager reports that
several of our distributors suffered severe
damage.
A business delegation from Norway, headed
by the Prime Minister, was due to arrive
shortly in Japan, and campaigns marking
the Stressless® brand’s 40th anniversary
and visits by customers to Norway had
been scheduled for the first half of the year.
All these events were cancelled in the days
following the earthquake.
Solidarity
One employee at the office comes originally
from the hardest affected area. Her family is
safe, but their house was washed away. In
the aftermath of the disaster the employees
in Japan have collected donations to help
support her and her family, and feel that the
solidarity between them gives them
strength in this difficult situation.
The staff of Ekornes KK in Japan.
7
Graduates anxiously awaiting their turn.
The children each received a graduation medal
from May Britt (left).
First Graduation Day
Thanks to the Christmas present from Ekornes employees
Since 2009, money that would previously have been spent on
Christmas presents for Ekornes’s employees has been donated to
charity. One of the projects that has received financial support is the
Lola Day Care Center in the Philippines. The first group of children at
the nursery are now ready to start school, and how better to
celebrate the event than with a proper graduation ceremony?
The Lola Day Care Center is a preschool, whose aim is to give
children from poor homes a sorely needed boost before they start
school. This also means covering materials costs for the first school
year, around NOK 50. That may not seem like much to us, but it is for
The centre’s first graduating class were as proud as could be.
8
the families concerned. The day care centre was completed in 2010
with the help provided by Ekornes employees.
May Britt Tynes, or ‘Lola May Britt’ as she is known locally, is the
driving force behind the project. She explains that the money
donated by the employees at Ekornes has meant a lot to the day
care centre. Both May Britt and the other nursery staff are extremely
proud of the first group of children to graduate from the centre.
You can read more about the Lola Day Care Center at
www.prosjektfilippinene.no or on their Facebook page.
The children had rehearsed songs in both their mother tongue and
English, made speeches and performed traditional folk dances.
We’re learning Norwegian!
Norwegian industry is becoming ever more multicultural,
and Ekornes is no exception. At the Hareid plant, six
employees of different nationalities have just completed
their first Norwegian language course. The aim is to make
it easier to live and work in Norway.
“Norwegian is not an easy language, but we are learning
more all the time,” says Simona (25) with a smile. She is
originally from Lithuania, and has just taken the exam at the
end of her first Norwegian language course, along with five
other Ekornes employees.
Before coming to Norway, Simona studied international
business. Her plan was to take a short break in her studies
– three months, or so – to earn a little money. So she set
course for Norway along with her boyfriend Giedrius.
“Just after we left Lithuania the country was hit by the
financial crisis. Trying to find a job we could live off there
was hopeless. And the situation is still pretty serious,” she
explains. After working for a while in the office of a fish
factory in Moltustranda on the Norwegian west coast, the
couple both ended up at Ekornes. It is now two years since
they left their homeland, and both have been working at
Ekornes for a year.
Difficult language
Both Simona and the other course participants agree that
Norwegian is a difficult language to learn. Although Simona
has studied both English and Spanish for several years, she
thinks they cannot compare. However, now that she has
completed her first Norwegian language course, she is more
optimistic about her future as a speaker of Norwegian.
“Now I know the basics, and that makes it much easier to
take the initiative to have conversations in Norwegian. The
best way to learn a language is to practice it. And that’s
something I have plenty of opportunity to do in my job
here,” she says.
Simona thinks living and working
in Hareid will be easier now her
language skills have improved.
Simona pays tribute to her colleagues at Hareid, who, she
says, have made a point of including her in things. “I have
never felt like a ‘foreigner’, but have always been treated
the same as everyone else.”
In addition to enjoying the working environment, she also
has high praise for the region’s spectacular landscape and
– not least – the fresh air and the good, clean taste of the
water in Norway, even though it is colder here than at home.
Grants available
Along with the other course participants, Simona was
introduced to the idea of taking Norwegian language
classes through Ekornes. The course is held at the Ressurssenteret in Hareid and lasts for three months. Participants
pay for the course themselves, but if they have an attendance record of at least 70 per cent and pass the final exam,
they can apply for a grant from the trade union (Norsk
Treindustriarbeiderforbund). This autumn Simona plans to
learn more Norwegian at a follow-up course, and recommends anyone who needs it to do the same.
Ernestas, Karolina, Giedrius, Simona, Izabela and Jolanta have all just completed
their first Norwegian language course.
9
The completion of Ekornes’s new coatings plant at
Ikornnes was celebrated with coffee and cakes on 13 May,
the day after the facility went into normal production.
New coatings plant officially opened
The new plant covers 1,650 m2 and contains
technology worth NOK 30 million. The six robots at
work at the plant stain and seal the wooden
components for the company’s Stressless® range.
The very first robot that went into operation at
Ekornes was also in the coatings department. That
was in the late 1970s. The three robots currently
operating in the old coatings department were
installed in 1997.
The new plant has been built to withstand the tidal
wave that could be caused if the Åkernesrenna gives
way, precipitating thousands of tonnes of mountainside into the fjord below. A 90 cm thick concrete
floor has been laid to prevent the building floating
away if and when the tidal wave eventually comes.
Production at the plant meets EU environmental
standards, since the coatings now in use no longer
contain solvents.
On 12 May the first Stressless® base was produced at the new coatings
plant at Ikornnes. Harry Ståle Eikemo, Harald Bakken and Andreas Isaksen
with the first product to roll off the line.
10
Production manager Kjetil
Ekornes enjoying a celebratory
piece of cake.
Sketch showing the
interior of the new plant.
On 13 May the plant was officially opened by Ola Arne Ramstad, head of the
Stressless® Division. In his address, Ola Arne paid tribute to the contribution made by employees, both in operating the old plant and in connection
with the start-up of the new facility.
A happy crew. Everyone had been looking forward to the day when the brand new coatings plant would go into
operation.
Good for the
environment
The new coatings plant at Ikornnes marks
an environmental milestone for Ekornes.
Water-based coatings have less of an
impact on the environment, and the new
facilities provide more pleasant working
conditions.
The contrast between the old and new coatings facilities at
Ikornnes is huge. The new plant is considerably bigger and
lighter, the air is fresher and it is less noisy. There is no doubt
that working conditions are much better in the newly opened
department.
Investing to improve the working environment is part of the
Group’s Objectives and Values. Ekornes sees this as an
important and sustainable investment, which provides a solid
return in the form of healthier and more satisfied employees,
reduced sickness absence, increased efficiency and profitability, as well as making Ekornes an attractive place to work.
The external environment, too, is benefiting from the investments that have been made. When the facility is fully operational Ekornes will be able to phase out the solvent-based stains
and sealants that are currently still in use. This is an important
step closer to a greener Ekornes.
Facts about the new department:
• The new building has 1,650 m2 of floor space.
• A total of NOK 48 million has been invested in the plant, including NOK 30 million in technology.
• The plant can coat 3,400 bases per day at maximum capacity.
• Ekornes uses offcuts and wood chips from its own production to heat the drying zone for stains and sealants.
• Coatings waste is collected up and dried on rotating brushes, before being broken off, ground up and disposed of down a chute. Most of the technical installations are located on the floor above the production hall, keeping them hidden from both the employees and the surrounding area.
• The coatings are applied by robots in closed cells. This ensures that noise and dust does not spread through the premises.
• Polishing the coated bases is carried out in a separate cubicle, with a continuous supply of fresh air and ventilation in the floor to remove the dust.
Ekornes Contract sees
great potential in the
cruise market, and has
recruited a dedicated sales
manager for this area.
Ekornes
goes cruising
Morten Westberg (40) is Ekornes
Contract’s newly appointed Sales
Manager Cruise.
Morten Westberg joins Ekornes
from Scandinavian Business
Seating, where he was responsible for the US and Middle East
markets. Scandinavian Business
Seating is the company behind
brands like HÅG. Morten has
extensive experience of both
product development and sales
to contract markets.
modular solutions, as well as
robust suppliers who can deliver
to short deadlines. The international maritime authorities also
have a variety of requirements
that must be met. Since Ekornes
has supplied a number of other
kinds of vessels, including ferries
and offshore vessels, we meet
those requirements.”
Started in Miami
On board comfort
In March, Ekornes Contract
participated in the ‘Cruise
Shipping Miami’ exhibition for
the second year running. The
exhibition is the US cruise
industry’s most important annual
get-together. Morten Westberg
also attended the exhibition in
his first week as International
Sales Manager Cruise, a newly
created position in Ekornes
Contract.
Ordinarily Morten will be located
in Oslo, along with the rest of the
team at Ekornes-owned Stay AS.
But he expects to be on the road
for large parts of the year. The
cruise market comprises ship
owners and designers all over the
world, and it is important for the
new sales manager to be on
hand.
Asked why cruise ships should
equip themselves with furniture
and mattresses from Ekornes,
Morten says: “In this market it is
important to have flexible,
More than 20 huge new cruise
ships will be outfitted in the next
few years. Ekornes could be
involved in furnishing suites,
cabins, public lounge areas and
crew quarters.
According to John Terje Drege,
marketing manager at Ekornes
Contract, this would enable
cruise operators to offer both
guests and crews superior
comfort and functionality.
Moving forward, it will be
important to make it as simple as
possible for ship designers and
owners to choose Ekornes. The
sector works to maintain growth
by offering a constant supply of
new experiences, and interest in
designer furniture is considerable.
“The collection we showed at the
exhibition in Miami prompted a
lot of interest,” says Morten
Westberg.
The crew of the Color Fantasy are certainly sitting comfortably. Ekornes
aims to supply furniture products to other large passenger vessels.
11
Ekornes ASA NO-6222 Ikornnes
Ekornes Möbelvertriebs GmbH
says goodbye to Niels Møller
Niels Møller, who for the past three and a
half years has been responsible for Central
Europe, has decided to leave the company
for personal reasons.
“We would like to thank Niels for his hard
work and contribution to the company
during this period, and wish him well in
the future,” said marketing director Runar
Haugen. Central Europe is Ekornes’s largest
market segment, with sales revenues in
excess of NOK 800 million. The region
covers Austria, Germany, Luxembourg,
the Netherlands and Switzerland.
The process of finding Niels’s successor is
now underway. Until then Runar Haugen
will take over in an acting capacity.
“We have many highly competent
employees and department heads in the
company in Hamburg. So I am confident
that day-to-day operation of the company
and management of the markets in Central
Europe during this period will continue to
run smoothly,” he said.
Runar will be assisted by sales manager
Thomas van Aalten and marketing
manager Tormod Sortehaug, who will
handle day-to-day issues until the
situation is resolved.
Niels Møller (back left)
and Runar Haugen.
Tormod Sortehaug
(front left) and
Thomas van Aalten.
The first to reel in a fish was Mr Kim Tae Hun
(from the distributor ACE Bed).
What a catch!
A group of distributors from South Korea
were among the many visitors to Ekornes
and Sunnmøre this summer. Their visit is
sure to have been memorable in many
ways. But perhaps the afternoon they spent
aboard a local fishing boat in the fjord
outside Ålesund will be what they remember best. They have sent us these pictures.
The local restaurant C&C took the visitors’
catch and prepared a special dinner for the
group later that evening.
New employees
J.E. Ekornes AS, Ikornnes
Heidi Emdal Løseth
J.E. Ekornes AS, div. Grodås
Marek Piotr Piec – Poland
J.E. Ekornes AS, div. Hareid
Olga Maspanova – Estonia
inside
Ekornes ASA
Roar Nordtømme
Leif Sindre Emblem
Brynjar Muren
Ekornes Fetsund AS
André Lindø
The distributor who caught the biggest fish was
Mr Heo Kyung Soo.
NO. 3 – June 2011. Published by: Ekornes ASA, 6222 Ikornnes. Tel: +47 70 25 52 00. Fax: +47 70 25 53 60.
Editor-in-chief: Jarle Tusvik. Email: jarle.tusvik@ekornes.no. Editing and layout: I&M Kommunikasjon AS. Printed by: Hatlehols AS 110893-06