money matters april 16 - Greenville Heritage Federal Credit Union

MONEY MATTERS
A Quarterly Publication of Greenville Heritage Federal Credit Union
Inside this issue:
• Letter from the President/CEO
Call 370.5670 to Apply for a Loan!
Be Automatically Entered to Win $750 After it Closes!
We Make it Easy
to Apply for a Loan!
• Celebrate National Credit
Union Youth Week
• New Look for Kid's Room &
Squirrel Naming Contest
Call 370.5670
from your Home
or Cell Phone to Apply
for Your Next Loan!
• Tiered Rates for Certificates
• Love My Credit Union Rewards
• Join Us for Greenville Heritage
Main Street Fridays!
Be Automatically Entered for a
Chance to Win $750
When Your Loan Closes!
• Million Dollar Loan Producers
• 75th Annual Membership
Meeting Update
• Children’s Miracle Network
• Go Green with eStatements!
• Superior Rating from Bauer
Financial, Inc.!
Holiday
Closings
Greenville Heritage FCU is pleased to announce
that our new “Loans by Phone” Call Center is now
open. We have created a dedicated phone number
just for loan applications — 864.370.5670.
Members no longer need to come into a GHFCU
branch to apply for any type of loan. In fact, loan
officers are only available by phone now, so you can
apply for your next loan from the comfort of your
home or from your cell phone, where ever you are.
All Offices
To encourage members to use this new service,
Greenville Heritage is offering a special incentive.
Those who begin a new loan application by calling
370.5670 in March and April will be entered into
a drawing for $750 when their loan closes. Calls
from inside a GHFCU branch and online loan
applications from the Greenville Heritage website
will not be eligible to win the $750 Giveaway.
Memorial Day
Monday, May 30
In the crowded Greenville financial services market
County Square Only
Good Friday
Friday, March 25
April 2016
Need 24-hour account access?
where our loan rates are already very aggressive,
Greenville Heritage officials felt a competitive edge
could be gained with one simple word: Convenience!
“I’m truly excited about this wonderful loan
opportunity,” said Lisa Brodnax, Executive Vice
President. “It’s very gratifying to see the realization
of this long-term goal of having a dedicated team of
loan officers whose sole responsibility is servicing
members’ loan requests. This will enable Greenville
Heritage to better serve our members, by providing
a faster turnaround on all loan applications and
offering the option of remote loan closing.”
The Grand Prize Drawing will be held on May 6,
2016. For more information on the Loans by Phone
$750 Giveaway, please call 370.5670 or visit www.
greenvilleheritage.com for full promotion details.
*Promotion Dates: March 1 to April 30, 2016. Calls from a
GHFCU branch and online applications are not eligible for
the $750 Giveaway. Normal credit guidelines apply.
Check balances, monitor account history, transfer funds, make loan payments
and more – all for free! Call toll-free 800.399.4797 to access Instant Teller, or
visit www.greenvilleheritage.com to log into Home Banking.
Page 2
Letter from the
President/CEO
2016 promises to be
an incredibly exciting
year for Greenville
Heritage FCU. We
are excited to be
celebrating our 75th
Anniversary this year
and will be offering
loan and deposit
specials all year long!
We are now able to offer convenience services that
you’ve come to expect such as instant issue debit
cards and custom cards. And our Call Center gives
you access to account information and home banking
assistance by simply calling 864.467.4160.
Our April promotion features our new Loans
by Phone Hotline. Call us at 864.370.5670 to
experience the easiest loan process ever. In many
cases, you can even close your loan remotely and
never have to enter a branch. When you get a loan
through our new Call Center, you’ll be entered for
a $750 drawing next month. We’ve heard great
comments from members who say they have never
had an easier time getting a loan.
We are excited to announce that Greenville
Heritage FCU is once again the title sponsor for
Main Street Fridays this year. The Greenville
Heritage Main Street Fridays concert series runs
from March 18 through September 30 from 5:30
to 9:30 PM. We hope you will take advantage
of one of the best events that our city has to offer
during the Spring and Summer months.
As always, the greatest compliment you can give
us is to tell your friends and neighbors about
Greenville Heritage, so they can enjoy the benefits
of ownership too!
Sincerely,
Alan Berry
President/CEO
Make a deposit to
your Greenville
Heritage FCU
Savings Account
(or open a new one!)
during April to
participate in
the National
Youth Saving
Challenge™
25 young savers
will be selected
nationwide to
each win $100!
(Must be under age
18 to participate.)
New Look for Kid's Room!
Name the GHFCU Squirrel Mascot Contest
The kid’s play area at our Main branch has a brand new look! If you haven’t seen it
already, we invite you to stop in with your children and let them explore, play, color
or read in their very own space. The walls and floor to ceiling windows have been
beautifully decorated with a fun new squirrel mascot and the oak tree from our logo,
but there’s only one problem — our new mascot needs a name!
Children ages 17 and under are invited to submit their name ideas, with the help
of a parent or guardian, by April 30th. Submissions can be made several ways: by
emailing tray@greenvilleheritage.com, by completing a coloring sheet available in
our new kid’s room or at the teller line in each of our branches, through Facebook,
or by filling out a National Youth Savings Challenge slip during the month of April.
The winner will receive $25, so be sure to submit your ideas before April 30 and help
us name the newest member of the Greenville Heritage family!
Page 3
Certificate Improvements
Tiered Deposit Rates Reward Members
The Greenville Heritage FCU Board of Directors recently approved a proposal to
improve our Term Share Certificate program. The minimum deposit amount for
Certificates has been raised from $500 to $1,000, and we are now offering higher
dividends for higher deposit amounts. See chart below for the new rate/deposit tiers.
NEW! Tiered Rates for Term Share Certificates
INVESTMENT
$1,000 to
$50,000
$50,001 to
$100,000
$100,000+
TERM
RATE/APY
RATE/APY
RATE/APY
90 Days (3 Months)
0.15%/0.15%
0.20%/0.20%
0.25%/0.25%
183 Days (6 Months)
0.25%/0.25%
0.30%/0.30%
0.35%/0.35%
365 Days (12 Months)
0.60%/0.60%
0.65%/0.65%
0.70%/0.70%
548 Days (18 Months)
0.65%/0.65%
0.70%/0.70%
0.75%/0.75%
730 Days (24 Months)
0.75%/0.75%
0.80%/0.80%
0.85%/0.85%
913 Days (30 Months)
0.85%/0.85%
0.90%/0.90%
0.95%/0.95%
1095 Days (36 Months)
0.95%/0.95%
1.00%/1.00%
1.05%/1.05%
1460 Days (48 Months)
1.15%/1.15%
1.20%/1.20%
1.25%/1.25%
1825 Days (60 Months)
1.25%/1.25%
1.30%/1.30%
1.35%/1.35%
Congratulations are in
order for Alex and Brooke!
Wide Variety of Discounts Available
Everyone is looking for ways to save money, and that's just what Love My Credit
Union Rewards is all about. Greenville Heritage FCU is excited to offer you exclusive
discounts and benefits on products and services you use every day. Credit union
members have already saved over $1.4 billion with Love My Credit Union Rewards
Love
your
savings.
discounts.
So along
with lower
loan rates and fewer fees, here’s another way you can
save even
more. have saved over $1 billion with Love My Credit Union
Members
discounts!
• Rewards
Receive a 10%
discount (business members a 15% discount) on select regularly
•priced
Receive
a
10%
discount
(business
a 15%
discount)fee
onon
select
Sprint monthly
data
service.members
Plus, waived
activation
new lines and
regularly priced Sprint monthly data service. Valid in conjunction with other
upgrade
fees
($36
savings
each)
credit union and most Sprint National handset offers and promotions
• •Get
safety
and security
roadside
assistance
andAllied,
moreand
formore
less than $1 per
Save
on services
for yourof
home
from ADT,
DIRECTV,
week
with
CU
Road
Pal.
(Based
on
individual
roadside
assistance
plan.)
• Save up to $15 on TurboTax federal tax products
• •Save
up to $15 on TurboTax Federal tax products
Get the safety and security of roadside assistance and more, for less than
*
• Save
on week
services
forCU
your
home
with
Road
Pal from ADT, DIRECTV, Allied, and more
$1 per
• •Earn
you shop
at over
1,500
online
retailers
with Love to Shop
Earncash
cashback
backwhen
with Love
to Shop
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1,500
online
retailers
The more offers you take advantage of, the more you save.
The more
take
advantage of, the more you save. Start saving today at
Start offers
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at LoveMyCreditUnion.org.
*Based on individual roadside assistance plan
LoveMyCreditUnion.org.
136226_All_Bundle_Poster_F1.indd 1
Greenville Heritage FCU is proud to be the title
sponsor of the City’s premier concert series, Main
Street Fridays, again this year! Join us in beautiful
Downtown Greenville at
NOMA Square each Friday
evening through September
30 from 5:30 to 9:30 p.m.
for great music and family
fun. And be sure to register
to win an Apple Watch from
Greenville Heritage FCU
while you’re there. April
concerts feature:
April 1 — NuSound
April 8 — Funnylove
April 15 — Professors of Soul
April 22 — Zataban
April 29 — Hot as a Pepper
Million Dollar
Loan Producers!
Love My CU Rewards
2016 #AL800
Join us for Main
Street Fridays!
©2016 CU Solutions Group 02/2016 136226
3/1/16 4:24 PM
Alex Williams and Brooke Varner both eclipsed
one million dollars in consumer loan production
in February, the first full
month of our Loans by
Phone Hotline.
Williams
finished
the
month with 78 loans totaling
$1,045,646 in loan volume,
and Varner finished the month
with 73 loans totaling $1,012,781 in loan volume.
"This
incredible
loan
production is a testament
to how much we needed
dedicated loan officers in a
Call Center environment to
better serve our members,"
said Lisa Brodnax, EVP of
Greenville Heritage FCU. "Congratulations, Alex
and Brooke! I’m so proud of you both!"
Page 4
75th Annual
Membership
Meeting Update
Go Green for Earth Day!
Sign up for eStatements Today!
In honor of Earth Day, which will
be celebrated April 22, Greenville
Heritage FCU is encouraging
members to convert to eStatements.
Go paperless and save trees!
Plus, you’ll enjoy added security,
eliminate storage hassles associated
with paper statements, and save
money on postage.
The 75th Annual Membership Meeting of Greenville
Heritage FCU was held at the TD Convention Center on
March 29, 2016.
Those in attendance heard financial and operational
updates from credit union officials, and an overview of
plans for 2016. Each member in attendance received a
special gift from the credit union and had an opportunity
to win some fabulous door prizes, gift cards, and
everybody’s favorite — cash!
The Nominating Committee received no nominations
for directors, and the incumbents were re-elected by
acclamation. The following will serve as your 2016-2017
Board of Directors:
Chief Tom McDowell, Jr. — Chairman
Derrick Brown — Vice Chairman
Nadine Chasteen — Secretary
Dan Shirley — Treasurer
Myron Alderman — Director
Jeannie Grady — Director
John Owings — Director
Hunter West — Director
Queen Wooden — Director
Following are the most Frequently
Asked Questions about eStatements:
What is an eStatement?
An eStatement is an electronic
version of your paper statement
that you access via our secure website. The statement looks just like the one
you currently receive in the mail, but it is stored electronically inside Home
Banking for you to access, review and print at your convenience. Plus, you’ll
receive your statement faster – no more waiting for the mail to arrive!
Are eStatements safe?
Absolutely! In fact, your eStatement may even be safer than a paper copy
because there is less chance of it being stolen or lost in the mail! eStatements
will never be e-mailed to you. Instead, they require your secure Home
Banking login.
How do I sign up?
Log in to Home Banking. Click on the Self Service tab. Click on eStatements and
follow the directions. For more information, contact your local branch.
GHFCU Maintains Five-Star Superior Rating!
Greenville Heritage FCU received the five-star Superior
rating from Bauer Financial Inc. in Coral Gables, Florida,
for the first quarter of 2016. We have consistently
earned this rating since Bauer began rating credit unions.
What does this mean to you? It means your credit union
is well capitalized and financially sound.
We will be selling Children’s Miracle Network balloons
for a $1 donation in May. All proceeds will go to
Children’s Hospital of Greenville Hospital System, our
local Children’s Miracle Network Hospital.
www.greenvilleheritage.com • 864.467.4160 • 800.943.6928
Home Office
520 W. Washington Street
Greenville, SC 29601
County Square Office
301 University Ridge, Suite 2100
Greenville, SC 29601
SCTAC Office
240 Terminal Road
Greenville, SC 29605
Simpsonville Office
350 Harrison Bridge Road
Simpsonville, SC 29680
Monday - Wednesday:
8:30 a.m. to 5:00 p.m.
Thursday & Friday:
8:30 a.m. to 5:30 p.m.
Monday - Friday:
8:30 a.m. to 5:00 p.m.
Monday - Friday:
8:30 a.m. to 5:00 p.m.
Closed daily: 1:00 p.m. to 2:00 p.m.
Closed daily: 1:00 p.m. to 2:00 p.m.
Monday - Wednesday:
8:30 a.m. to 5:00 p.m.
Thursday & Friday:
8:30 a.m. to 5:30 p.m.
After Hours Assistance — Debit Card: 800.472.3272 Credit Card: 800.991.4964
24-Hour Instant Teller
800.399.4797
45025-NEWS-0416