Mike Nolte, CEO, Mercedes Benz Egypt S.A.E.
Transcription
Mike Nolte, CEO, Mercedes Benz Egypt S.A.E.
CSR and Sustainability at Daimler AG Mike Nolte CEO Mercedes-Benz Egypt S.A.E. Mike Nolte, Mercedes-Benz Egypt 1 Agenda 1. Increasing importance of sustainability - Reasons for Daimler’s sustainability efforts 2. Variety of issues to address - Example issues at Daimler 3. Implementation mechanisms - Daimler’s sustainability governance-structure 4. Conclusion CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 2 1. Increasing importance of sustainability CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 3 Increasing importance of sustainability Cautionary examples 2008: BP Sustainability Report 2010: BP Disaster in the Gulf of Mexico Source: http://www.spiegel.de/wissenschaft/natur/0,1518,709817,00.html CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 4 Increasing importance of sustainability Media exposure "Ethik verändert die Wirtschaft" Der Kulturwissenschaftler und Soziologe Nico Stehr, 65, über den moralischen Markt Handelsblatt Nr. 115 vom 17.06.08 Seite 18 CORPORATE SOCIAL RESPONSIBILITY - Das Thema Corporate Social Responsibility (CSR) ist ein Megathema. Immer mehr Unternehmen zeigen sich dem Gemeinwohl verpflichtet und handeln damit durchaus im Sinne der deutschen Bevölkerung. Dass sich anscheinend gute Geschäfte mit dem guten Gewissen machen lassen, belegt auch der Finanzmarkt. Denn nach einer Studie von A&B Financial Dynamics boomt das Geschäft mit ethischen, ökologischen und sozialen Aktieninvestments. Absatzwirtschaft Nr. 05 vom 01.05.2008 Seite 037 SPIEGEL: Herr Professor, Sie behaupten in Ihrem neuen Buch "Die Moralisierung der Märkte", dass sich das Verhalten von Käufern und Produzenten extrem ändere; Konsumenten zwängen Produzenten dazu, ihre Waren auch unter ethischen Gesichtspunkten herzustellen*. Sind vor allem die kulturellen Märkte von dieser Entwicklung betroffen? Stehr: Nein, alle Märkte verändern sich radikal. Sicher ist es bei den Lebensmitteln, bei der Kleidung, bei der Unterkunft und auch beim Reisen am deutlichsten zu erkennen, aber auch die Finanzmärkte sind betroffen. Überall spielen moralische Kriterien auf einmal eine Rolle: Maximen wie Nachhaltigkeit, Fairness, Solidarität. Der Spiegel, 11.06.2007, Nr. 24, Seite 149 Nachhaltigkeit steigert das Gewinnpotenzial Ganzheitlicher Ansatz verändert Märkte ROLAND KÖLSCH | BRÜSSEL Damit Investoren bei der Geldanlage nicht nur eine gute Performance erzielen, sondern gleichzeitig zukunftsweisend agieren können, bieten Investmentgesellschaften ihren Kunden eine stetig wachsendes Auswahl von Nachhaltigkeitsfonds. Laut Studien des European Social Investment Forum (Eurosif) stieg die Größe des deutschen Marktes für nachhaltige Investments von 2,9 Mrd. Euro in 2002 um 45 Prozent auf 5,3 Mrd. Ende 2005 und aktuell auf 6,7 Mrd. Euro. Handelsblatt Nr. 213 vom 05.11.07 Seite c04 Handelsblatt Nr. 135 vom 15.07.08 Seite 19 CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 5 Increasing importance of sustainability Numerous political and societal initiatives • Politics & Society • (Inter-)national initiatives to strenghten CSR • Professional non-governmental organisations • Increasing standardization and regulation CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 6 Increasing importance of sustainability Customers • • Increasing number of critical consumers Lifestyle of Health and Sustainability (LOHAS) Sustainability has an impact on buying decisions Consumer boycotts • • Increasing transpearancy Increasing number of consumer protection organizations CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 Greenwashing / bluewashing criticism 7 Increasing importance of sustainability Ratings and rankings CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 8 Increasing importance of sustainability Employee attraction CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 9 2. Variety of issues to address CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 10 Variety of issues to address Corporate Social Responsibility Corporate Social Responsibility (CSR) is a concept whereby companies integrate social and environmental concerns in their business operations and in their interaction with stakeholders Responsibility Corporate Social Responsibility (other terms: Corporate Citizenship, Corporate Responsibility) (related term: Sustainability) (connected concepts: Stakeholder Dialogue) Social Responsibility CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 Economic Ecological Responsibility 11 Variety of issues to address Understanding CSR/Sustainability Triple Bottom Line Corporate Social Responsibility Sustainability Corporate Governance Compliance with the German Corporate Governance Code, Value Statement, Anti-Corruption, etc. Economic Responsibility Value added, Securing of liquidity, Acquiring costumers and gaining shares in the market etc. Environmental Responsibility Environmental Management System, Waste Management, Green IT, Travel Management, etc. Social Responsibility Diversity, Work-Life-Balance, Healthcare, Employee Responsibility, Lifelong Learning, etc. Corporate Citizenship Donations, Sponsoring, Foundations, Support for the arts, Education projects, Humanitarian projects, etc. Source: E&Y, 10-2009 CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 12 Variety of issues to address Material issues: examples (1) Product responsibility Operations-related environmental protection Employees •Road to Emission-free Mobility •Conservation of natural resources •Health management •Fuel consumption/ CO2-Emissionen •Biodiversity •Diversity •Noise reduction, air pollution prevention •Waste-management •Demographic change •Green-IT •Human resources development and support •Vehicle and road safety •… CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 •… •… 13 Variety of issues to address Material issues: examples (2) Society Sustainability Management Supply Chain & Business Partner •Community Relations •Incentive schemes •Supply Chain •Stakeholdermanagement •Stakeholderdialogue •Sales partners •Transpearancy •Whistleblowing •Joint Ventures •Donations, Sponsoring •Integrity & Compliance •After-Sales •Corporate Volunteering •Human rights •… •… •… CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 14 3. Implementation mechanisms CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 15 Implementation mechanisms Commitment from the Top Dr. Zetsche, Prof. Weber: FACTS on Sustainability 2011 „Daimler has always been a company oriented toward the long term — and we intend to stay that way. (…) In this way we are once more clearly emphasizing the fact that economic, environmental, and social responsibility go hand in hand. Sustainability is the basic principle that governs our business operations.” CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 16 Implementation mechanisms Element of Daimler’s Corporate Strategy CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 17 Implementation mechanisms Effective Management and Governance Structure Daimler AG - Board of Management Chairman Sustainability Board Communi - cations Human Resources Global Procurement Integration of existing bodies: Public Policy & External Affairs Topical integration of business units: Group Research & MB Cars Dev. (Chair) Communi-cations Corp. Research & Env. Protection Integration of relevant sectors: - Business Practice Committee - Mercedes-Benz Cars - Development - Corporate Environmental Protection - Daimler Trucks - Global Services & Parts - Global Diversity Council - Vans, Buses, Other - Sales & Marketing - Daimler Financial Services - Production - Global Diversity Office Sustainability Office CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 18 Implementation mechanisms Daimler Commitment to UN Global Compact Human Rights 1: Businesses should support/respect the protection of human rights; and 2: make sure they are not complicit in abuses. Labor • The UN Global Compact (GC) is a strategic policy initiative for businesses that are committed to aligning their operations and strategies with ten universally accepted principles • Daimler: founding member since 2000 • Daimler: founding member (one of 54) of the LEAD Group (01/2011) • Commitment: Sustainability leadership by implementing the “GC Blueprint”, a comprehensive action plan (incl. annual report on progress) 3: Business should uphold the freedom of association and right to collective bargaining; 4: the elimination of forced/compulsory labor; 5: the effective abolition of child labor; and 6: the elimination of discrimination. Environment 7: Businesses should support a precautionary approach to environmental challenges; 8: undertake initiatives to promote greater environmental responsibility; and 9: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption 10: Business should work against corruption in all its forms, including extortion and bribery. CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 19 Implementation mechanisms Sustainability Dialogue at Daimler •Since 2008 successful anchor-event of our Stakeholder Dialogue •Goal: Identification of relevant Sustainability topics and feedback on performance •Participants executives •5 2010: approx. 80 external stakeholders (multinational institutions, political institutions, NGOs etc.) and 40 Daimler Groups: Environment, Employees, Human Rights, Supply Chain and Community Relations •Next Dialogue: November 3, 2011 at Mercedes-Benz Museum CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 20 Implementation mechanisms CSR/Sustainability Communication and Dialogue • Daimler’s central CSR/Sustainability publications: FACTS and MAGAZINE • CSR/Sustainability Reporting is a central tool to implement effective measures in the field. Reporting along GRI guidelines helps to trigger performance • Reporting/dialog with financial institutions, ratings/rankings: GRI report is the basis for an – if wanted – expanded provision of information News Reports + CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 Dialogue + 21 CSR at Mercedes-Benz Egypt Mercedes Benz Egypt also gives great attention towards their social responsibility. Starting with the HR responsibility towards our employees, the foundation of Star Care Egypt to direct support of local organizations. Mercedes-Benz extended a main focus also towards education as we are the main Sponsor of the DEO School, we also provide Pre- university internships for their students during summer at our local MercedesBenz bus assembly plant MCV as well as training for mechanical engineers students at our passenger car assembly plant EGA Star Care Egypt is a non-profit organization founded in 2007 by Mercedes-Benz Egypt in partnership with our dealer’s Network. Star Care is committed to helping children in need such as: Children with Social and Health problems, Physically & mentally challenged children, Homeless children and orphans. CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 22 Star Care Egypt School children training program is a joint-project between Star Care and the Egyptian Red Crescent (“ERC”) to provide education on first aid, road safety, health and environmental issues to 10.000 children in 100 public schools over a period of 3 years. The project started in 2010 and is currently in it’s second year of operation. Home Care: in Cooperation with Children’s Cancer Hospital 57 3 57, we have provided two Mercedes-Benz AClass vehicles to provide children with Cancer medical treatment in their home, since 2009 over 4.000 children were served The Health & Hope Oasis: star care Egypt is one of the major contributors to the first recreational and nutritional center for children with cancer in Egypt scheduled to be open by year end 2011 The Food for Education initiative is a cooperation with the UN WFP to support 2.000 school children and their families in 80 community schools in Assuit with a nutritious daily school meal and a monthly take-home allocation of food, subject to a school attendance of min. 80% CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 23 CSR responsibility towards our employees Employee benefits include: Highest standards of Health insurance : We have currently 2 health insurance company for employees and their family members, which are optionally covered by either BUPA INTERNATIONAL for global medical care services or through UNICARE, dealing with the best hospitals in Egypt. Both programs are fully funded by MBEg. Life Insurance : All employees are covered by a life insurance through Allianz fully paid for by MBEg. Education Tuition Fees : After one year of employment with MBEg; employees are eligible for company financial support on tuition fees for personal education and development (i.e. MBA, CPA) and study leave up to 10 days non deductible from annual vacation balances. Other benefits include: Real Estate Loan, pension plan CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 24 4. Conclusion CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 25 Conclusion • Economic success and CSR/Sustainability are linked to another. CSR with effects on reputation, customers, employees, capital markets and politics • CSR/Sustainability has been established consistently and effectively at Daimler – with strategic focus, effective governance, addressing material issues • CSR is an operative issue and therefore part of the Corporate strategy CSR and Sustainability at Daimler are embedded in a strategic, long-term approach. They contribute to the preservation of our traditional values and economic success! CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 26 Thank you! CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 27 Daimler AG Stuttgart (Germany) www.daimler.com Mercedes-Benz Egypt CSR and Sustainability at Daimler AG, Mercedec-Benz Egypt, October 2, 2011 28