More Than Just a Food Company
Transcription
More Than Just a Food Company
Talk This newsletter is published quarterly for employees and friends of San Miguel Pure Foods Co., Inc. Food Vol 4 Issue 1 January-March 2010 By Kin Lichauco Companies, like people, are organic — buffeted by change and evolving as new experiences pile on and new aspirations take shape. At San Miguel Pure Foods Company, aspiration has taken the form of an envisioned future, an articulated statement of the Company's core purpose and values that will set the tone for future growth and employees' response to challenges ahead. As businesses go, San Miguel’s Food Group is perhaps one of the more assiduous in coming up with organizational initiatives. Over the years, the company has launched a raft of programs ranging from “Bilis Galing,” a culture-building program that has sought to ingrain a sense of accountability and urgency among the 3,000-strong San Miguel Pure Foods workforce, to programs like “Pinch the Salt,” a commitment by the Food Group’s various business units to lower the level of sodium in its products by 2012. So it’s no surprise that nearly ten years after the Food Division of San Miguel and Pure Foods Company merged into one entity, the Food Group has once again set out to clarify its growth objectives and spell out a vision that will propel it into the new decade. Says San Miguel Pure Foods Company President Francisco S. Alejo III, “With all the fundamental uncertainties in our current operating environment, it’s very hard to strategize. It’s easier to lose sight of things because very often, you’re reactive, putting out fires and coming (to page 3) A company that nurtures even while it nourishes More Than Just a Food Company Food Talk President’s Message Food Talk is released for employees and friends of San Miguel Pure Foods Company, Inc. Please send comments and feedback to the 23F, JMT Corporate Condominium, ADB Avenue, Pasig City. Or email at vvargas@smg.sanmiguel.com.ph To my San Miguel Food Group family, Another year has begun and I can’t help but be filled with hope and optimism. Who wouldn’t be, when in the midst of the tough economic conditions last year, we delivered a record-breaking performance for the Company. We capped the year with P80 billion in revenues and a significant growth in profits, attributable to better selling price increases, volume growth, and improved efficiencies. It’s the tangible result of all your hard work 24/7, your deep passion to do things better, your strong resolve to exceed targets, and your unflagging resilience. You carry the San Miguel spirit with such vigor that I know it will always be in good hands. You are absolutely tougher than you think. I wish to thank you for contributing meaningfully to the Company’s growth last year. But beyond that, I want to thank you for the malasakit you’ve shown to the rest of the organization during times of despair last year—from the onslaught of Typhoons Ondoy and Pepeng, to other trials that hit us. In this issue, we talk about our achievements, our activities, and our people. Most importantly, we talk about our vision. It is this vision that will ultimately give us a sense of fulfillment, a sense of direction, and a sense of pride for working in this Company. It is what will distinguish us from the rest of our competitors. It is this vision that will help us become a company that is built to last. Live it, and embrace it today. Let’s talk food. Editorial Box Vol 4 Issue 1, January-March 2010 Editorial Adviser Ma. Soledad E. Olives Managing Editor Bunny Vargas-Unlayao Assistant Editor Paola Marie Lepatan Design Director Elsie Chua-Dormiendo Contributing Photographer Alexies Santiago With contributions from: Ace Alvarez, Danny Beraña, Aithne Garcia, Jon Hernandez Reissa Licup, Nana Ozaeta, Maricar Veloso Communicators Network: Agro-Industrial Cluster: Dyan Roxas, Kathernandez, Cathy Sunga, Paolo Abenes, Jake Lugay, Rhoda David, Reena Del Mundo, Camille Juan, Anna Nery, April Malabanan Purefoods-Hormel: Via Conos, Jay Llige, Heidi Chang, Carissa Tecson, Mackis Tuazon SMMI-Flour: Ferlinda Alabado Magnolia, Inc. BMCJMS: Ma. Christine Duran Magnolia Ice Cream: Pinky Custodio, Zhar Bernas Great Food Solutions: Gail Ritze Velasquez Coffee and Condiments: Pam Marasigan Retailing Business Cluster: Ruby Bautista SMIS: Lorna Tamayo Culinary Center: Shenda Nuque Human Resources: Alvin Ramos, Abie Canaria Division Office: Bunny Vargas-Unlayao, Paola Marie Lepatan Butch S. Alejo A subsidiary of San Miguel Corporation 2 Food Talk up with short-term solutions to weather the tough times. That’s were the importance of a vision comes in. It’s the constant, an idea and an aspiration that anchors you and gives meaning to everything you do.” Last July, Alejo invited his Operations Committee together to a “visioning” powwow in Tagaytay. A team of consultants, Division HR, and the Corporate Planning and Management Services Group (CPMSG) spearheaded the visioning pre-work and led the process. “As a starting point, Butch had asked us to benchmark with our peers. And we found out that while we were ahead in growth, we were slightly behind in terms of profitability. And of course, he wanted us to swing into action and correct that,” shares Toy Olives, assistant vice president and CPMSG manager. So began the Food Group’s Project Optimus, a series of projects designed to shore up the company’s profitability. Teams across the business looked at areas such as competitive intelligence, innovation, people and culture development, strategy review, and IT structure standardization. The findings were presented to the OpCom and, as Olives, recalls it, “was something of a wake-up call.” “Today’s competitive climate has forced us to think of scenario planning more seriously, and more urgently in a way that we weren’t doing say, six months or a year ago,” she says, “and it’s also sold us on the wisdom of having a vision. In good times, you think, why do we need something like that?” During that weekend in Tagaytay, Alejo and his team hammered out a vision statement using the framework of management gurus James Collins and Jerry Porras in their book, Built to Last. The vision is comprised of a core purpose, a core value and a BHAG (Big Hairy Audacious Goal) for the Food Group. In its entirety, the vision would be the Food Group’s North Star. At the heart of the vision (to next page) January-March 2010 3 is SMPFC's new core purpose, “Nourishing and Nurturing Families,” a statement that says, in a nutshell, what the Company stands for as an organization. The drive to provide nourishment and uplift their lives will guide the company in its approach to doing business. Remembers Alejo, “Our core purpose is authentic to us. This is the role we seek for ourselves, our reason for being. When business gets tough and we seem to lose sight of where we’re going, this core purpose is going to keep us grounded. “Some food companies are in the business of producing food. We see our role as being larger than that. The whole idea of nourishing and nurturing families worldwide stems from our wanting to be able to take care of their total well being as well.” Fittingly, the Food Group has identified malasakit as its core value. “Malasakit is uniquely Filipino, and perhaps, uniquely San Miguel too,” shares Alejo. “It means that everything we do, we take to heart. It’s the deepest form of commitment there is.” The SMPFC vision has its numerical component too. As enshrined in its BHAG, the Food Group is aiming to become a P520-billion company by 2020 — ten short years from now. Alejo knows that by appending a number to the BHAG, he has set up a high hurdle for his company, “It’s a stretch target, but as a team, we really do believe that what’s attainable is only limited by what we are willing to imagine and dare to achieve.” A growth target of P520 billion in revenues would require from the Food Group an average annual growth rate of 17%. Today, the company is hovering around the P80billion mark. “Why set incremental goals when you can aim for something sky high?” asks Alejo. 4 Food Talk When the BHAG was announced late January at a cascade to the OpCom and their direct reports, some in the audience sat ramrod straight, eyes focused on their leader. Others whispered about the number, which privately they might have felt was far too big a target. Alejo then spoke about the BHAG in terms that were meant to address whatever anxiety existed in the audience. “What matters is not the destination but the journey. We set targets because we need to know what our goal is and we need to know what we aim for. But the BHAG isn’t just about conquering a number, it’s about bringing out the best in us as members of the Food Group. This is a journey we’re going to take together. Think of our BHAG as a mountain to be climbed. As soon as we reach the summit, we move on to other mountains. But our core purpose, just like the North Star, will continue to be our guide.” Over the next few months, the vision will be cascaded down the line, engaging, in each round of discussions, more and more employees and adherents in a dialogue about what's needed to transform the organization. But whether the envisioned future takes hold or not depends on how well the San Miguel Food Group's employees adopt the new view of its future, a future that from the 21st January, they must regard as essential. Said Alejo, “The challenge is to embrace our vision and make it part of everything we do and create a compelling new reality for our company.” Getting Intimate with the Real Boss— Our Consumers It all started with the realization that for the Food Group to sustain market leadership, it has to continuously develop innovative ideas that will cater to the needs of its consumers. But how does one come up with an innovative idea? Food Group President Francisco “Butch” Alejo says that Food Group employees should experience the consumers in the most intimate way to generate new ideas. And so, without second thoughts, he rallied his team. Under the leadership of Ma. Soledad “Toy” Olives, Food Group’s vice president for Corporate Planning, representatives from the various businesses convened and formed the Innovation Team. The Innovation Team was tasked to spur the culture of consumercentrism and be the harbinger of innovation in the food industry through consumer immersion activities and ideation workshops. The Consumer Insight sub-team composed of the market research group, particularly, initiated the development of a program that would allow the Food Group’s Top Management to know the consumers first-hand. By Danny Beraña centrism in the corporate culture, not only should Top Management get to know the consumers better, but also that change should start from the top and trickle down to the rest of the employees. Thus, the Innovation Team launched Buhay Pinoy, a three-phased consumer immersion program especially designed for the Food Group’s Operations Committee. On July 22, 2009, members of the Operations Committee trooped to the halls of the San Miguel Culinary Center for a half-day consumer immersion briefing. To implement the program, SMPFC engaged the services of consulting agency Insights & Ideas. In a session named Buhay Pinoy: Tikman mo!, Myla Cortez of Insights & Ideas and Glenda Sy, Food Group’s AVP for Market Research shared with the group the dos and don’ts, watchouts and the what-nots in doing an in-home visit to the homes of typical consumers. Equipped with the right research tools, several members of the Operations Committee literally got their hands dirty. Mayo Alcon and Michael Allan Castro, general managers for Magnolia Ice Cream and San Miguel Super Coffeemix respectively, went to Buhay Pinoy The team deemed that if the group desires to institutionalize consumer- January-March 2010 5 lower income homes to observe how housewives prepare food for supper. Monterey’s Dr. Leo Obviar and Magnolia Poultry’s Tatish Palabyab also went out to see how lower income homes prepare breakfast, while Magnolia BMCJMS’ Regi Baylosis and AVP and Market Research Manager Glenda Sy observed how housewives prepare lunch for their family. President Butch Alejo himself visited a home from the lower income class and even accompanied the housewife to the wet market. The rest of the Operations Committee observed a battery of focus group discussions (FGDs) among several market segments such as “housebands,” single moms, teens, and kids. Putting the pieces together Members of the Operations Committee reconvened after completing the consumer immersion activity in a consumer insighting workshop dubbed as Buhay Pinoy: Isapuso mo! Armed with insights gained from the consumer immersion, culinary food trends from renowned foodie Nancy Reyes-Lumen, and an updated economic outlook from Corporate Planning’s Planning Manager Sandra Herrera, they brainstormed on what the consumers will need. They thought of new products, new service ideas, and new ways of communicating with consumers. The output was then presented in an adrenalin-filled ideation workshop aptly called Buhay Pinoy: Itaguyod mo! Glenda Sy and Danny Beraña of the Market Research team moderated the session along with Cortez. The operations committee, together with representatives from marketing and product development groups, as well as contingents from the advertising agencies Jimenez Basic, Ace Saatchi & Saatchi, and The McKenzie Group, sat in one function room of the Manolo M. Lopez Development Center (MMLDC) in Antipolo City to showcase the concept boards they developed. Leaping forward The program generated many new ideas that excited the participants. “The insights turned out to be very important to our business, and the output is very interesting. A number of concepts developed are very worthy of being pursued,” Alcon said. Indeed, it is hard to think of innovative ideas that are based on consumer insights. So, how does one come up with such? Ask any member of the Operations Committee, and for sure they will say that you need to engage the consumers and know their environment — think like them. The program was a success and its success ensures that this certainly won’t be the last of its kind. “This session is really more of a kick-off rather than a culmination of the ideation session. In fact, we will have more of this in the future,” Alejo said. 6 Food Talk ee loy Emp e fil o r P In Full Command 10 Questions with 30-Year Employee Service Awardee Butch Alejo By Paola Marie Lepatan Thirty years in this organization has definitely made San Miguel Pure Foods President Butch Alejo tougher, wiser, and more resilient. It has also made him more compassionate and resolute. His dedication, humility, and integrity are unquestionable, and so are his profound love and commitment to his family. In this rare one-on-one with FSA, seize the opportunity to learn from a leader who values honesty and hard work the most, and realize how in every big or small decision he makes, he is in full command. 1. What is the biggest fulfillment of your job? When I am able to influence my co-workers to become better professionals and more effective individuals. Seeing them become a more dynamic workforce because of something I’ve done is an accomplishment because then I know that I’ve helped the company grow through them. 4. Do you have a personal philosophy you apply both at home and in the office? I believe that constant communication is the key to a harmonious relationship both at home and in the office. It fosters rapport between parties and prevents unneeded misunderstandings that use up precious time. 2. What is the toughest thing about being the president of the company? Making difficult decisions concerning people, e.g,, plant closures which will affect many employees. These are tough times and you have to take care of the people who work for you. As I’ve said, transforming my co-workers into better professionals is the biggest fulfillment of my job and one way to influence them to change is to ensure that they know their company cares for them. It boosts their morale and makes them perform better. 5. What did you set out to do at the start of your career? Have you achieved it? I wanted to prove to myself that I could accomplish whatever I set my mind to, and I am blessed to have reached this level in my career. I hope others will have the opportunity to show and prove their worth. 3. Being in your position must take a lot of determination to see the day through; what motivates you to carry on? When I see my co-employees sharing my enthusiasm in achieving certain goals and improvements in the business. It’s easy to work in an environment where people have the same drive as you do. January-March 2010 6. When are you most impressed by an employee? I am impressed by a smart and hardworking co-employee. An 7 employee who knows his/her job inside and out and shows initiative in his/her work deserves to be looked up to. 7. What is your favorite pastime? Playing golf and spending time with my family, especially with my grandson. 8. What is your pet peeve? People who come to meetings unprepared and will try to bluff his/ her way around. 9. What kind of legacy would you like to leave the Food Group? A culture where people have a sense of accountability, mental honesty, and a strong desire to continuously improve oneself. 10. Describe yourself in three words. A result-oriented employee ards w A e ic v r e S e e y lo p 9 Em Snapshots stofNthov.e 2250, 02009 at the Valle Verde Country Club la 8 Food Talk Magnolia Makes Good on Promise By Jon Hernandez San Miguel Reaches Out to Typhoon Victims When the country was beset by a calamity that left a number of Filipinos displaced and homeless, the San Miguel family demonstrated that malasakit is very much alive and is intrinsic to the corporation. Employees across the San Miguel Group quickly volunteered in the relief efforts, even offering personal money to set up a fund for the victims. They donated clothes, shoes, blankets, and food. The strong desire to help spurred San Miguel Corporation President and COO Ramon S. Ang to spearhead the creation of Helping Hands, an employee-volunteer outreach program committed to serve those in need. Its first operation was the Soup Kitchen which cooking effort was led by the Culinary Center. The team of chefs, working from 6 am to 10pm and following instructions from Ang, prepared nutrient-filled arroz caldo for over 20,000 typhoon victims. San Miguel Pure Foods Division HR led another campaign called Kabalikat, San Miguel Pure Foods. It set up funds and collected donations for co-employees who were severely affected by Typhoon Ondoy. It raised a substantial amount of cash to purchase basic necessities, and the received volume of donated clothes, shoes, towels, blankets, bath soaps, detergents, toothbrushes, toothpastes, mineral water, pails, canned goods, rice, noodles, and other food items spilled over to the victims of Typhoon Pepeng, another devastating typhoon that followed Ondoy a mere week after. There were about 700 employees who benefitted from the project, mostly residents of Marikina, Pasig, Cainta, low-lying areas of Antipolo and other Rizal provinces, and North Luzon. It was a heartwarming experience for everyone, including business partners who joined in the relief operations. Employee-volunteers moved as one to help the victims — there was an outpouring of love and offers of help. Not only did San Miguel show generosity in its efforts to lend a helping hand, but it also embodied a more basic value — malasakit. Truly, San Miguel continues to live up to its commitment to help its stakeholders and fulfill its social responsibilities. National Artist Fernando Amorsolo would have been very proud to witness Magnolia Ice Cream formally turn over the proceeds of its Magnolia Ice Cream Amorsolo edition tubs to CRIBS, a charitable foundation for abused and abandoned women and children in Marikina City, last Dec. 22, 2009. Magnolia Ice Cream General Manager Mayo Alcon led his team in the turnover which also served as a surprise Christmas Party for the CRIBS residents. “We are very happy to share a part of what we raised from the Amorsolo Perspective edition of Magnolia Ice Cream. We were able to bring part of cultural heritage back in the consciousness of Filipinos and provide joy to the CRIBS Foundation,” said Alcon. Magnolia Ice Cream general manager Mayo Alcon turns over a copy of the check to CRIBS director Ms. Liway Flores. Also in photo is Zhar Bernas of MIC Marketing. Lending a Helping Hand By Reissa Licup San Fernando Plant employees under Finance, QC, Sales, CGO, and Production participated in relief operations last October 17, 2009 for victims of Typhoon Ondoy. They donated blankets, clothes, canned goods, noodles, and three kilos of rice for each of the 250 families in Tumana Concepcion, Marikina. They also nourished the victims through afeeding activity where employees shared adobong manok, hard-boiled eggs, rice, and pandesal with them. Employee-volunteers thank PD Logistics San Fernando for requesting for the two-tonner truck that brought the relief goods to Marikina and the two vans that transported the volunteers. January-March 2010 9 Food Group Milestones 3 5 JANUARY to MARCH 1 Purefoods Tender Juicy Hotdog 2 3 provides 32 branches of SM Food Court nationwide kid-safe and sturdy high chairs. Magnolia Ice Cream introduces Magnolia Chocolait Ice Cream in different collectible colored tubs Purefoods-Hormel Co., Inc. and San Miguel Pure Foods win the “First, Best, and Only” Award at 7-Eleven’s annual Supplier’s Night at A-venue Magnolia participates in the three-day Bakery fair and generates record-high P2 million bookings PHC’s Tender Juicy Hotdog float bags 3rd place at the 2009 Panagbenga Festival Magnolia Ice Cream introduces Limited Edition Amorsolo Tubs for its four flavors: Macapuno Ube Swirl, Creamy Halo-Halo, Quezo Primero, and Buco Salad Royale PHC and SM cinemas become official partners, signing a long-term contract for the exclusive supply of PHC products to SM Cinemas; Snack Time snack bar 1 2 Purefoods Tender Juicy Hotdog becomes sole hotdog brand offered at Splash Island Waterpark San Miguel Mills, Inc-Flour joins nutrition Center of the Philippines and Bantay Bata in the launch of “Tinapayan sa Bayan ni Juan,” which promotes good nutrition among students, at Bagumbayan Elementary School in Sta. Cruz, Laguna Magnolia Ice Cream launches MIC No Sugar Added (NSA) and Summer Limited Edition Flavors: Fruit Fuzion, Cotton Candy, Chocolate Crème Brulee 4 San Miguel My Great Food Club launches first kiddie cookbook aptly entitled “Kid’s Kitchen Camp (KKC): A Cookbook Specially made for Kids,” and includes San Miguel’s summer cooking camp’s 30 best recipes 5 PHC-Marikina successfully conducts first Kalingang Sustansyarap, which is the Soup Kitchen Feeding Program of the SMC Food Group, at Labas Bakod, Marikina City Second branch of Magnolia Ice Cream Parlor opens at SM Fairview 4 6 April to June 6 Great Food Solutions-sponsored Les Toques Blanches (LTB) Philippines Culinary Team retains title of Champion in the Gourmet Team Challenge in the Hong Kong International Culinary Classic held at the HK Convention Center; team won the Silver Award SMMI-Flour passes the 2009 ISO Surveillance Audit; SMMI maintains its ISO 9001:2000 Certification for the 4th consecutive year 7 Magnolia Ice Cream introduces San Miguel Gold Label ice cream to the US and Canadian markets 8 San Mig Coffee promotes preventive health maintenance by partnering with Healthway Medical to give free blood sugar screening to San Mig Coffee drinker Cavite and Magnolia, Inc. plants successfully hold Kalingang Sustansyarap in certain communities in General Trias, Cavite 5S Quality Work Place (QWP) overall audit results for the second quarter are the highest since PHC Cavite Plant first started its 5S efforts PHC Cavite Plant passes the surveillance audit of the National Meat Inspection Service (NMIS) 10 Food Talk PHC Cavite Plant passes Pizza Hut’s Food Safety Audit, which examines facilities and infrastructure, production processes, documents and records, good manufacturing and food safety practices and other related systems Tender Juicy goes online, with accounts on Friendster.com, Facebook.com, Multiply.com John Lloyd becomes brand ambassador for Tender Juicy Hotdog 9 Purefoods-Hormel’s Halal-certified Purefoods Corned beef receives Halal Recognition Award by the Islamic Da’Wah Council of the Philippines, Inc. (IDCP) in 2009 July to september 10 San Mig Coffee launches a line of Prohealth variants: San Mig Coffee Pro-Fiber, Pro-Power, Pro-Beauty, and Pro-Slim. 11 In line with San Miguel Corporation’s aim to develop Occidental Mindoro into a major hub for its South Luzon Integrated Agro-Industrial Zone expansion, SMC launches a cassava production partnership with the province 12 Manny Pacquiao and family become official endorsers of Magnolia Ice Cream and Ready To Drink Milk The Department of Health and the Philippine blood Center honors Purefoods-Hormel Cavite Plant with the “Libulan” award for its blood donation efforts Monterey Cavite Meat Plant (MCMP) passes the SGS surveillance audit regarding its Quality Management System (QMS) certification to ISO 9001:2000 standards 13 Magnolia Ice Cream launches its Coolinary Caravan, a school program aiming to strengthen partnerships with different high schools and to support schools’ home economics/cooking programs October to december PHC Cavite Plant obtains an outstanding audit result from 7-Eleven International PHC Cavite Plant breaks production records as it achieves a record-high 227 MT pack-out (the stages leading and up to the packaging of hotdogs); production orders consistently hit 100% during the second to third week of December Magnolia Ice Cream introduces Christmas Limited Edition Flavors: Berry Temptation and Chocolate Indulgence Magnolia Ice Cream sets up scooping station in Session Road, Baguio City, selling a whopping 600 statistical gallons by its second week Magnolia Ice Cream turns over the proceeds of its Magnolia Ice Cream Amorsolo Edition tubs to charitable foundation CRIBS 14 Magnolia Ice Cream opens its Scooping Cart at the Mall of Asia; it averages 350 statistical gallons a month in sales volume 7 10 14 8 9 13 11 12 January-March 2010 11 ee loy Emp k Tal With the national elections looming just around the corner, public interest in the presidential candidates’ platform of government is likely to rise. The candidates’ platform of government gives an indication of what the government policies would be for the next six years. The business community in particular would want to know because government policies will affect the market in a huge way — they could either boost or dampen investor confidence. Given this importance, Food Talk has decided to ask experts what they think are the top issues that the presidential candidates should include in their platform of government to spur market activity. And who better to ask than our own marketing managers? I think the new president-elect should first and foremost address the prevailing graft and corruption. Second is the increasing budget deficit. And third is the continuous poverty ravaging the country. Eva Janelle Dy Product Manager for PHC Marketing The top three issues the new president-elect should address are unemployment, education, and graft and corruption. Creation of new jobs may solve poverty and crime issues. Providing education enriches the lives of the people. Solving graft and corruption ensures that the allotment of funds for basic services serves its purpose. Mai Bernardo Development Managerfor SMFI-Flour Business Question: What do you think are the top three issues in the country that the new president-elect should address once he is sworn in? Vision for the Nation. First and foremost, the new president-elect should set a vision for everybody. This would enable the nation to take a clear, focused, and common direction to meet our country’s goals and aspirations. This would also instill inspiration and hope in the ethos of Filipino people. Countryside Development. Rural development should be a priority. Even with everything centralized in the urban planning of major cities, idle, vast, and potentially sustainable countryside lands and facilities shouldn’t be ignored and instead should be utilized as a major part of the country’s development. From the rural planning, new businesses and possible tourism facilities would emerge, consequently yielding more jobs for our fellow Filipinos in the countryside. Moreover, countryside development would redistribute the overcrowded population in the urban cities. Population control. The new president-elect should support and expedite the Reproductive Health Bill. This would help the family, the basic unit of our society, to economically make informed, sound plans and decisions. With the population under control, poverty would be slowly eradicated. Sustainable human development entails a comprehensive and integrated reproductive health and population control. Having just sworn in, the new president should be a miracle worker so the people would feel that he’s worthy of being elected. More often than not, by the time the president-elect finishes his term, none of the major concerns he mentioned in his campaign have been addressed. Almost every administration has promised to address issues on poverty and corruption, but none has ever been truly successful in this endeavor. Sometimes, it seems they actually make these problems worse. I think that once sworn in, the president-elect should first and foremost look into our education system. Rizal once said that “the next generation is the hope of our country,” and to have this lofty ideal realized, children should be given quality education. Giving better compensation and benefits to public school teachers can motivate them to continue teaching and even improve their methods. Second, the new president should improve medical services nationwide. There should be a sufficient and efficient medical staff, and medicines and equipment that are readily available anywhere in the country. Lastly, he should look into the budgets and financials of each bureau under his legislature. He should get into the details of the expenses and consider the massiveness of the project and its advantage to the majority of the Filipino people. Cathy Sunga Category Manager for SMFI-Feeds Business 12 Food Talk Joal Arellano Product Manager for AIC Marketing Outstanding Correspondents of the Year 2009 The Food Group correspondents met last December for their year-end get-together, appreciation lunch and recognition ceremony. The following awards were given: Congratulations Most Outstanding Contributor Via Conos, Purefoods-Hormel to all Most Promising Contributor correspondents, most notably Via, Fer Alabado, Flour Contributor of the Year Fer, and Pinky, Pinky Custodio, Magnolia Ice Cream for consistently and effectively bridging information across the Food group through our communication channels. Busi n rou ess nd up Power Up: 5th Monterey Franchisees Convention By: Dyan Paula T. Roxas Monterey Foods Corporation held its 2009 Franchisees Convention at the Valle Verde Country Club, Pasig last November 6, 2009 with Monterey’s General Manager Dr. Leo Obviar delivering the welcoming remarks that highlighted Monterey’s milestones throughout the year. The event was aptly sports-themed in a fitting Country Club venue. This year’s main battle cry is POWER UP, encouraging Monterey’s franchisees to empower their meatshops with the right tools for success. Everyone donned colorcoded sports attire representing their respective teams. The convention proper started with Marketing Presentations. Ms. Glenda Sy, AVP and Market Research Manager for San Miguel Purefoods, presented a market trend report to better equip the franchisees with knowledge of today’s rapidly changing and dynamic consumer landscape. She was followed by Ms. Anna Nery, Product Manager for Monterey, who presented Monterey’s Marketing Programs for the year. Ms. Nery gave a formidable response to the challenges of the ever-changing economic environment. The Marketing Programs aim to give franchisees an idea of where the business is heading and, more importantly, to pump their excitement and get them geared towards a positive start this 2010. The crucial topic of the convention is the key success factor that puts Monterey Meatshop ahead of its competitors — excellent Customer Service. Ariva Speaker Ms. Lhoree Valerio delivered a very enlightening, helpful, and entertaining speech about how franchisees can power up their meatshops with superb customer service. Monterey Meatshop forwards convenience: It intends to give its The crucial topic of the convention is the key success factor that puts Monterey Meatshop ahead of its competitors — excellent Customer Service. Ariva Speaker Ms. Lhoree Valerio delivered a very enlightening, helpful, and entertaining speech about how franchisees can power up their meatshops with superb customer service. customers everything they need to prepare the best meals for their families. It’s a one-stop shop that continues to expand through the years. During the convention, there was a suppliers’ forum and Monterey Meatshop partners Future Logic (POS), Western Union, Globe, Sodexho, Bank of Commerce, Purefoods Hams, and Great Foods Solutions introduced their new products and services for the meatshop. Monterey’s new product offerings, the Dimsum Line (siomai, gyoza, and kikiam) and Magnolia Chicken Station’s Chicken Fingers (Vanilla, Pesto, Flaming Hot, Cheesy, and Smokey BBQ), were also launched and sampled at the convention. The night capped off with the annual Blade Awards, which recognizes the best Monterey Meatshops in the country in hopes of inspiring others to achieve a higher performance rating. Meatshops from North Luzon, South Luzon, the Greater Manila Area, Visayas, and Mindanao were nominated according to the data from the 2008 Monterey Quality Assurance Audit. Best in Food Safety Management and Best in Customer Service: Kate Bella of Monterey Poblacion Best in Standard Practices: Carmina Duaqui of Monterey MTZ San Pedro Best in MVP (Monterey Value Plus Loyalty Program): Rica Rodis of Meat Central Rookie of the Year: Simon Ching of Monterey Golden Friendship Cagayan de Oro Best in Sales: Judge Fineza of Monterey JTF Tuguegarao Best in Chicken Station: Joselle Hilario of Monterey Puro Gusto Subic Top Blade Award for the overall performance as a Meatshop: Joan Kho of Monterey Graceland Batangas Runner-ups for Top Blade: Allan Baron of Monterey Santiago Isabela and PPMMC-Gloria Medenilla of Monterey Savers Marcelo The event ended with a closing message from San Miguel Purefoods President Butch Alejo. He imparted encouraging words to the Monterey Franchisees, emphasizing the importance of Customer Service to the growth of their business. January-March 2010 13 Enchanting Experience at Tender Juicy Kiddie Chefs Challenge Event By : Mackis Velasco-Tuazon prominent merchandising. These are installed at various EK theme zones’ hotdog stalls and gift shops and will be on display for the next three years. New units of Tender Juicy Fun Factory carts are now stationed at the most densely-populated areas inside the park. The grand celebration continued as Tender Juicy Kiddie Chefs Challenge was staged twice at Enchanted Kingdom in 2009, once during the festive Grand Mardigras in November and the other during the pre-Christmas event in December. It was a delight to witness the showcasing of young talents as kids between 5 to 12 years old assembled sumptuous Tender Juicy hotdog recipes in front of celebrity The last quarter of 2009 marked a significant episode between two giants in their respective industries: Tender Juicy Hotdog and Enchanted Kingdom (EK), as they renewed brand alliance. Such strategic partnership was highlighted by high-impact Tender Juicy branding through fresh and Purefoods-Hormel Cavite Plant Breaks Production Records By: Ace Alvarez The Management of PHC Cavite Plant congratulated the Hotdog Production team for achieving a record-high 227 MT pack-out last December 23, 2009. Production orders consistently hit 100% during the second to third week of the month. Records achieved this December 2009: product mix which helped realize the DatePack-out * capacity of the plant. December 11 213 MT Hotdog Production Manager Ace December 14 221 MT Alvarez attributed the achievement December 23 227 MT to the hard work of people who were DateBatch ** all enthusiastic to break the previous December 11 85 Batches records. He was grateful for the total December 14 86 Batches support from Engineering, Logistics, December 21 87 Batches QA, HR, Sanitation, and other groups * Batch refers to the stages leading and up to the that inspired and motivated the Hotdog team. processing and cooking of hotdogs ** Pack-out refers to the stages leading and up to Furthermore, Mr. Alvarez the packing of hotdogs commended the technical proficiency and good working Preparations prior to the peak attitude of employees who kept season enabled the Production charge of their machines and Engineers to identify potential maintained devotion and dedication problems and bottleneck operations, throughout the busy holiday season. thus working out solutions ahead Once again, PHC Cavite Plant has of time, devoting focus during the proven true the adage that nothing critical period, and saving precious is impossible if we work together as time. Notable, too, was the improved a team. 14 Food Talk judges like Chef Reggie Aspiras and Cap Alvin Patrimonio. And to make their culinary experience even more extraordinary, the kids wore toques and chef’s jackets during the grand showdown. In pursuit of sharing joy with the less-fortunate during the Christmas season, Purefoods-Hormel invited 20 children from Malanday Elementary School in Marikina whose homes and lives were severely affected by the wrath of Typhoon Ondoy. This made the Tender Juicy Kiddie Chefs Challenge extra special. Together with the kids from Marikina, they enjoyed loads of gifts from Tender Juicy hotdog, Purefoods Fun Nuggets, and Magnolia BMC, along with limitless breathtaking rides and an awesome fireworks display. They were also entertained by the bubbly TJ, the new Tender Juicy Mascot, as he danced and even posed for the cameras with them. 7-Eleven Officially Crowns the First Filipino Gurgitator Foodservice’s Hotdog Eating Contest By: Aithne Garcia Last June 26, 2009, 7-Eleven launched the country’s biggest Hotdog Eating Competition in cooperation with Purefoods-Hormel Foodservice Group. The qualifying round lasted for two months and the final round took place on November 14, 2009. Competing for the title of first Filipino Gurgitator, 25 contestants competed at 7-Eleven’s Big Bite Match held at the SM Mall of Asia. Leopoldo Quinto Jr. was officially crowned the country’s first professional eater. He went headto-head with Kyle de Guzman in a tie-breaker and won, bringing home a cash prize worth P500,000. 2nd Place: Kyle de Guzman; 3rd Place: Edwin Duque; 4th Place: John Paul Argoncillo; 5th Place: Alejandro Villarino; 6th Place: Jose Rivera; 7th Place: Domingo Beltrano Big Bite Match challengers line-up as they wait for the go signal to munch on their Big Bite hotdogs. Ariel and Maverick revealed the Big Bite Hotdogs the finalists will devour to win the P500,000. The event was one of the biggest and widest gastronomic competitions ever assembled in Southeast Asia and its success underscores the possibility of this competitive sport quickly gaining ground in the country. “Our culture’s natural affinity for food paves the way for this sport to be appreciated, both for its novelty and the challenge it presents,” shared Armi Andrade, 7-Eleven’s Food Service division manager. “While it is a rapidly growing competitive sport, only a few recognizes just how challenging competitive eating can be and 7-Eleven Philippines, by hosting the country’s first hotdog eating competition, believes that Filipinos will appreciate being introduced to the exhilaration of this new, spectator event,” said Victor Paterno, president of 7-Eleven Philippines. Big Bite ® Match is the biggest competitive eating event in the Philippines. Visit www. eatingmachinesphilippines.com/ for more information. Star Margarine Crowns Batang Star 2009 After combing through 100 elementary schools nationwide, Star Margarine, in partnership with the Department of Health, finally crowned the new “Batang Star 2009” on December 7, 2009. The event was held at the Marriot Hotel in Newport City and was attended by Magnolia Inc. Vice President and General Manager Reginald Baylosis and other executives. Also in attendance were Batang Star 2008 Nutrition Ambassador Rea Mae Ilaw and celebrity mom and host Suzie EntrataAbrera. Mary was awarded P50,000 in cash plus a plaque and a trophy, and her school received a cash prize of P8,000 and gift certificate worth P3,000. Mary attributed her accomplishment to her introduction to Star Margarine, stating that Star Margarine provided her with all the necessary nutrients that paved the way for her physical, social, mental, and emotional development that ultimately helped her win. Star Margarine has always been a product that promotes good nutrition, and Magnolia, Inc. is confident that the new Nutrition Ambassador will be a great help in spreading its advocacy. Awards Candidates were presented by way of an “I Want To Be” costume parade, and after showcasing their smarts and talents and careful deliberation on the part of well-chosen judges, Jose Rizal Elementary School’s Mary Melyse Bumagat was honored as the proud new titleholder and DOH’s new Nutrition Ambassador. In addition to her victorious claim of the top award, she also bagged the “Angat sa Talino” award. AwardeesSchool Area Angat sa Height Jan William Lim St. Joseph School Zamboanga City Angat sa Talino Mary Melyse Bumagat Jose Rizal Elem. School Pasay City Angat sa Talent Cherry Lou Mendoza Teodoro Palam Gil Elem. School Davao City 1st Runner-Up Jan William Lim St. Joseph School Zamboanga City 2nd Runner-Up Lorefei Boniface Acabado Naga Central School – I Naga City Batang Star 2009 Mary Melyse Bumagat Jose Rizal Elem. School Pasay City January-March 2010 15 Great Food SolutionSessions By: Gail Ritze Velasquez and Nana Ozaeta Great Food Solutions (GFS), the foodservice unit of San Miguel Pure Foods, held a two-day foodservice business operation workshop called SolutionSessions to give foodservice operators great ideas and inspirations to help them in their businesses. SolutionSessions is one of GFS’ strategic programs offered to current and potential customers. It aims to provide opportunities for operators to expand their foodservice knowledge, gain new recipe ideas, and know more about the wide array of San Miguel Pure Foods products and services that can help them solve their kitchen conundrums. In the relaxed and cozy ambiance of the San Miguel Pure Foods Culinary Center, top culinary experts and foodservice authorities shared innovative recipes sure to jazz up any menu and promote operational convenience to improve profitability. Day 1: Café and Bar Owners With café and bar owners and managers attending the first-day session, the event got off the ground with an informative talk on “What’s New in Foodservice” given by Nana Ozaeta, Editor-in-Chief of F&B World Magazine. She shared a few industry facts, including current menu and flavor trends. These ideas kicked off the product application demonstration where Chef Robert Pengson of Global Culinary and Hospitality Academy impressed the crowd with “menu samplers,” using a wide selection of San Miguel Pure Foods foodservice products while renowned Chef Heny Sison of the Heny Sison Culinary School wowed the crowd with four dessert recipes that tempted everyone’s sweet tooth. Day 2: Restaurateurs and Caterers Restaurant owners/managers and caterers attended the second day of SolutionSessions to listen to Nana Ozaeta’s talk on new food trends. Multi-awarded Chef Ariel Manuel of Lolo Dad’s Café and Lolo Dad’s Brasserie wowed the crowd with re-interpretations of classic comfort foods. Then Chef Buddy Trinidad of Park Avenue Desserts indulged the audience with delightfully beautiful desserts like Double Chocolate Brownies and Vanilla Panna Cotta. 16 Food Talk Baguio Unveils World’s Largest Pizza By: Gail Ritze Velasquez Great Food Solutions, Purefoods Hormel Foodservice, and Magnolia, together with their top pizza partner establishments Greenwich, Yellow Cab, Pizza Hut, and Lots’ A Pizza, unveiled the 22-ft. diameter pizza on September 12, 2009 at SM City Baguio. The event was one of the highlights of the 6th Hotel, Restaurant and Tourism Weekend organized by the Hotel and Restaurant Association of Baguio. The pizza preparation and assembly were led by our chefs from the SMPF Culinary Center, with each establishment adorning their beautiful pizza slice creations with our very own meat and dairy toppings. The Lots’ A Pizza giant slice gained special interest for showcasing equally giant toppings made especially for this activity. Thousands of attendees who came to see the unveiling got the chance to savor this extra large treat in the latter part of the event. The ABC Report Of Smmi For 2009 By: Fer Alabado Amidst economic and environmental predicaments, San Miguel Mills, Inc survived 2009 carrying good hope for the new year. Beating pressures on raw materials, pricing, supply, and distribution, the team faced all challenges with unified spirits. Competitors were more aggressive than before in grabbing market share — dropping flour prices, actively promoting to the grass roots, and going heavily on product customization. This pushed us to think and run faster than the others. Demand for flour each year used to be predictable. Normally, it is low during summer vacation and high during the holidays and back-to-school period. But in 2009, even seasons changed. The Ecosystem became volatile when Typhoons Ondoy and Pepeng hit the country, and this affected not just company operations but also the homes of SMMI employees and clients. Everyone had to face seemingly insurmountable challenges like floods, landslides, collapsed bridges, damaged properties, and serious diseases. Friendships, as well as the capacity to help and give, were strengthened during these times. The experience truly deepend our faith and our belief that the sun will shine brighter after the rain. Generals of armed forces the SMMI sales managers were like as they guarded the fluctuations of flour prices, as well as the performance of other companies. Their eyes keenly guarded the proliferation of imported and fake flours in the market. Hirit pa until we have exhausted all our bullets — the sales team cried in the battlefield. Isang hirit pa when targets were still unmet. What a fighting soul they had! Jokes were encouraged, especially in times of crisis. “A merry heart does good like medicine,” and true to this adage, the SMMI family full-out enjoyed the year-end parties, celebrating the good fruits of the year. Kings and Queens will still reign for they never fail to train. Living up to the royal titles poses a big challenge to all SMMI forces: Sales, Marketing, Production, QA, R&D, Finance, and Logistics are always being challenged to up their game. ManCom will always be a fort of armaments. No weapon formed against the team shall stand. Oh what a year 2010 will be: Penetrating more markets with greater vigor Quality will be kept consistently within standards Research and development innovating, trend-setting, and leading the way Sales Team becoming more aggressive with new and extraordinary strategies Together, the whole group will work with one mind, one heart, and one goal, Utilizing every tool to provide Value to our customers and establish long-lasting partnerships with them. With the help of God Almighty, we know we can X out the mistakes of yesterday and Zoom in to a more excellent future. January-March 2010 17 Jinkee and Hubby Happy About New Commercial Manny Pacquiao has nothing but praises for wife Jinkee, who stood by him when he literally started from scratch to become the biggest boxing figure the world has ever known. It follows that he will support her all the way, even to the point of appearing in a commercial for Magnolia Milk and Ice Cream with her, mother Dionisia and children Jimuel, Michael, Princess, and Queen Elizabeth. “Kung magbibigay ng award, sa asawa ko na yan. Kasi si Jinkee ay talagang maaalahanin, maalaga, mabait sa lahat,” says Pacquiao, who translates his popularity inside the ring to product endorsements, television appearance, movie roles, music recordings, and concert shows. Although Manny Pacquiao has already endorsed almost everything, it’s the first time that his family will be in a commercial. Magnolia Milk and Ice Cream came up with this groundbreaking commercial to emphasize the brand’s heritage and affinity to the Filipino family for almost a century. “The main idea is we’re really trying to match an icon for an icon. Magnolia is an iconic brand for so many years for many generations and today Manny is the Filipino icon. We know that Filipino families grew up on Magnolia and what better way to express this by getting the whole family of Manny! Pinakyaw namin ang buong Pacquiao family,” Magnolia, Inc. General Manager Reginald Baylosis says. Captured in Action… San Miguel Pure Foods capped off a productive year with thematic Christmas parties that raised the roof! Christmas parties across the Food Group 18 Food Talk y inar Cul cor ner Holiday Feasts, Food Gifts and Chef’s Tips On November 21, 2009, San Miguel My Great Food Club held “Holiday Feasts, Food Gifts and Chef’s tips,” a Culinary Symphony at The Podium Mall. Coupled with beautiful music, the event featured a gathering of celebrity chefs who demonstrated their favorite recipes perfect for the yuletide season. Chef couple Rob and Sunshine Pengson prepared a lighter alternative to main meals with their quick and unpretentious tapas (small plates) of Magnolia Queso de Bola and Purefoods Fiesta ham. Chef Reggie Aspiras prepared delectable treats with Purefoods Corned Beef and Fiesta Ham, while Sylvia, Morella, and Ernest Gala prepared a selection of Noche Buena dishes like Chicken Galantina and Roast Porkloin. The event proved to be one of the grandest from the San Miguel My Great Food Club. Guests had the opportunity to try and savor Purefoods ham products, the new San Mig Pro-Health line, Magnolia Cheese Ball samples, and GSMI Mobile Bar drinks; lucky raffle stub owners won great prizes; and participants had the chance to bring home what the chefs made themselves, along with other gift packs from sponsors. “Holiday Feasts, Food Gifts and Chef’s Tips” was presented by San Miguel My Great Food Club and The Podium Mall. It was sponsored by Purefoods Fiesta Ham, Magnolia Queso de Bola and Edam Cheeseball, Monterey Meatshop, Magnolia Chicken Station, and San Mig Coffee Pro–Health, with the special participation of Anvil Publishing, Bestsellers, Glad Wraps and Bags, Don Enrique Mixkila, St. George Premium Whiskey, Antonov Vodka, and Party Fuel Mobile Bar. To know more about the club’s events and recipes, log on to www. mygreatfood.com. Easy Gourmet Treats by Famous Chefs For You and Your Family chinese Style Roast hRoulade am And Cream Cheese With Raspberry Coulis Monterey Porkloin By Chef Rob & Sunshine Pengson By Chef’s Sylvia, Ernest, And Morella Gala Ingredients: For the ham & cream cheese mixture: 1 sheet store-bought puff pastry 1-225g bar Magnolia Cream Cheese, softened 1 cup Purefoods Fiesta Ham, sliced into strips 1 lit. Magnolia Nutri-oil For the raspberry coulis: 1/3 cup raspberry jam ¼ cup water assorted herbs and greens for garnish Ingredients: 1½ - 2 kilo Monterey Whole Porkloin For the Marinade: ¼ cup Chinese rice wine ¼ cup soy sauce ¼ cup hoisin sauce ½ cup honey 2 tsp fine salt ½ tsp Prague powder or pink salt 1/8 tsp red food coloring For the Garnish: 1 can lychees, drained (reserve syrup) 1 can peaches, drained and sliced (reserve syrup) 1 small bottle cherries with stems, drained Romaine lettuce leaves For the Sauce: 1/3 cup cornstarch ¼ cup hoisin sauce 1 tbsp sesame oil Reserved syrup from canned lychees Reserved syrup from canned peaches Procedure: • • • • • • • Cut the puff pastry sheet into rectangles. Combine the ham & cream cheese in a bowl. Mix well. Fill each rectangle of puff pastry with ham & cream cheese mixture. Roll & seal then fry on low heat until golden. When done, slice into bite size pieces. For the raspberry coulis, mix raspberry jam and water well. Transfer the coulis into a Glad Sandwich Bag. Cut one corner of the bag with scissors to use as piping bag. Pipe the coulis on top of each roulade. Garnish with a little herbs & greens. Serve immediately. Procedure: • • pCorned urefoods Beef “Pate” On Crisp Pan De Sal Crostinis By Chef Reggie Aspiras Ingredients: ½ cup Magnolia Gold Butter 1 cup onions, chopped 500 gm Purefoods Corned Beef 1½ tsp pepper Procedure: • • • • • • • In a large container, combine whole porkloin together with all the ingredients for the marinade. Marinate porkloin for at least 2 days covered with Glad Cling Wrap inside the refrigerator. Preheat oven to 350F or 175C. Place porkloin on top of a doubled-up clear cellophane. Cover and tie with butchers twine then place it in a roasting pan and cook for 1 hour and 45 minutes. Remove cellophane and serve. To serve, thinly slice half of the meat and place on a platter lined with romaine lettuce leaves. Place the other uncut half of the meat beside the thin slices. Place the lychees, peaches, and cherries on the side of the meat. • To make a quick sauce, simply place cornstarch, the syrup from the canned lychees and peaches, hoisin sauce, and sesame oil in a saucepot over medium heat. Bring to a boil until thickened. Serves 12-14 In a skillet, melt butter and sauté onions. Add corned beef and season with pepper. Cook until liquid from corned beef has evaporated. Transfer corned beef mixture into a food processor or blender then process to a smooth paste. Press on to a mold to make a ball. Serve with crostinis and condiments on the side. Corned beef pate best serve warm or at room temperature. January-March 2010 19 d ollo F ery Ga San Mig Coffee’s New Look Drinking San Mig Coffee 3-in-1 Coffeemix has never been more tempting with its brand new look and bigger serving size. The same distinct taste and rich aroma can now be experienced in a mug full of San Mig Coffee 3-in-1 Mild, Original, Strong, or Extra Strong flavors. San Mig Coffee 3-in-1 is now available in 200 ml serving size per sachet for that perfect blend in your coffee mug. It also comes in vivid, new colors that complement its four flavorful variants: blue for Mild, white for Original, orange for Strong, and green for Extra Strong. Fill up your mug now and experience coffee convenience at its best. GFS Commissary Foodservice Products Great Food Solutions' Herbed Tomato Base; PHC Foodservice' Sisig, Sizzzlers Sausage Links, and Primo D' Italia Pepperoni; SMMI's Muffin Mix. Made available for GFS institutional clients. Magnolia Ice Cream Gold Label Magnolia Ice Cream introduces San Miguel Gold Label (Mellorine) ice cream to the US and San Miguel Poultry’s new website Visit Magnolia Chicken’s new website at http://www.magnoliachicken.com! The website features the Poultry business’ products and services from the growing poultry farms, thriving retail networks and expanding export business. Check out Magnolia Chicken’s latest events, promos, and new products. Locate the nearest Neighborhood and Supermarket Chicken Stations in your area for your shopping convenience. For housewives and foodies, different Chicken recipes are highlighted for your next culinary creations. Gold Label (Frozen Dessert) to Canada. US and Canadian tubs feature Chinese translations of flavor names, with additional French translation of information on Canadian tubs. Flavors introduced in both markets are Ube, Creamy Halo-Halo, Macapuno Ube Swirl, and Mango. TJ as new mascot of PHC Purefoods-Hormel introduces TJ — the new mascot for Tender Juicy. The Food Group’s new look on the web San Miguel Pure Foods has updated its website — sections have become easier to access and the entire site has become more dynamic. Visit the website at http://www.sanmiguelpurefoods.com and find recipes, food safety tips, health and wellness tidbits, and more. 20 Food Talk
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