(ITB) - March 2014
Transcription
(ITB) - March 2014
ITB Berlin 2014 March 5-9, 2014 Berlin, Germany Rocky Mountain International Stephen Nelson, Marketing Manager 2232 Dell Range Blvd, Ste. 101 Cheyenne, Wyoming, 82009, USA Ph: (307) 637-4977 • Fax: (307) 634-8334 Email: SNelson@RMI-RealAmerica.com Web: www.RockyMtnIntl.com, www.RMI-RealAmerica.com ITB Berlin- Executive Summary: March 5-9, 2014 Berlin, Germany Participants: Stephen Nelson, RMI-USA Karen Gilsdorf, RMI-Germany - Wiechmann Tourism Services Kent Elliott, Jackson Hole Chamber of Commerce Terry Kopp, Boise Convention & Visitors Bureau Overview The RMI presence at ITB Berlin 2014 may have been scaled back, but the quality of appointments remained high. In addition to the RMI delegation, the RMI booth featured two co-exhibitors this year: Boise Convention & Visitors Bureau and the Jackson Hole Chamber of Commerce. The RMI booth was busy from the starting gun. In total, there were 33 pre-scheduled appointments arranged for the trade portion of the week; 22 of which were trade/11 were media that ranged from freelance journalists to travel publications. In addition to the pre-scheduled appointments, the RMI booth saw plenty of activity from walk-up appointments. 41 conducive leads were generated. Many of these leads are focused on tour operator product development. Since Germany is a mature market, many of the discussions revolved around updating the operators with new regional product. There were however a few appointments with operators offering little to no product in our region and were looking to develop the region due to an increase in consumer inquiries. A large number of operators also offered marketing proposals to promote The Real America. Some of these proposals involved traditional print promotions while others incorporated innovative digital strategies, many of which would be targeted directly to the end consumer. There are also a number of contacts with media who would like to visit the region and provide media exposure. We unfortunately had two cancellations this year: Christina Clause from Karawane Reisen had to cancel due to an illness and Rita Mahrdt from Boomerang Reisen accidentally doublebooked her appointment with another supplier. RMI-Germany will be in contact with both of these cancellations to address any needs they may have. The RMI delegation was diligent in discussing ROI data during our appointments. For the most part, many operators were receptive to divulging data for us to compile and analyze. However, there was a common roadblock I noticed with the marketing proposals; many tour operators said booking revenue could not be assessed for marketing co-ops that involve travel agent promotions. We addressed this point on a few occasions and discussed the possibility of incorporating QR and voucher codes with the promotion. Unfortunately, German society is not on par with this method of technology yet, but we are hopeful this strategy will develop in the near future. Exhibition halls were booked to capacity at Messe Berlin this year, with nearly 10,150 exhibitors from 189 countries showcasing their product. ITB Berlin 2014 saw an approximate increase of 4% in overall trade attendance. According to the Closing Report, an estimated 114,000 trade visitors attended ITB Berlin 2014 compared to 109,616 the previous year. Consumer weekend welcomed some unseasonably warm weather for this time of year; however, an estimated 60,000 members of the general public visited the exhibition halls for travel inspiration. For the second year in a row, consumers were able to book tours directly at ITB Berlin. The RMI booth was initially supposed to host Claudia Nagel and Dirk Büttner from Argus Reisen on Saturday and Martin Sanders from AUSanders on Sunday, but Mr. Sanders had to cancel. Fortunately, Argus Reisen stepped up to the plate and offered their services for the ITB Berlin 2014 2 duration of the weekend. Argus Reisen’s presence in the RMI booth was advantageous considering their extensive regional product listing, especially their vast repertoire of ranch packages that fulfills the niche demand for authentic Western experiences. Claudia Nagel will be attending the 2014 Roundup along with the Glacier postfam; she will also be looking to increase their already vast repertoire of ranch packages by conducting a number of site inspections while visiting the region. Overall, the 2014 holiday season looks bright for the Germanspeaking market as consumers provided a number of inquiries related to travel that has already been booked. Materials flew off the shelves, as hopeful travelers were eager to begin planning their vacation to The Real America. We distributed the majority of our materials aside for a few regional maps, a strong indicator of demand as well as efficient budget allocation. According to the Closing Report, a poll among visitors concluded that approximately 50% of consumers intended to book a vacation based on information acquired at ITB. An estimated one-third of exhibitors sold travel products directly to the consumer. Overall, the overwhelming response from consumers interested in The Real America reaffirms RMI’s presence in the German-speaking market of Germany, Austria and Switzerland. German Market Update: The German market remains a top-tier market for inbound US travel. Germany continues to be the third-highest inbound market for the US, following the UK and Japan. Germany is one of the highest markets for travel expenditures (approx. $82 billion annually), second only to China. Average expenditure per traveler is $6,940 for Germans and $1,876 for Swiss travelers. Approximately 1.65 million Germans visit the US annually, while an estimated 450,000 Swiss travelers make long-haul trips to the United States. 67% of Germans and 76% of Swiss travelers indicate leisure and holiday travel as the primary motive for visiting the United States. Austrian data is unavailable as of now. Economic data indicates a strong 2014 for the German-speaking market; consumer climate, income expectations and willingness-to-buy are all forecasting upward trends. Unemployment levels rose slightly at the beginning of 7.3% from 6.7% in December 2013; however, optimism is high and favorable exchange rates along with an inherent adamancy to travel suggests advantageous opportunities for The Real America Region. According to Jürgen Büchy, president of the German Travel Association (DRV), ”The prospects are very good for the tourism industry. German citizens are as keen as ever to travel and business in selling tours for the upcoming holiday season is booming. The number of early bookings gives us good reason to believe that Germans will be travelling even more than in the past. Since 2002, German tour operator revenue increased by 33.8% to a total of 25.3 billion Euro. This satisfying increase is attributed to the on-going efforts by DMOs meeting directly with tour operators. Travel destination decisions are primarily based on affinity for the destination, reasonable value for the experience, ease of communication, experiential/activity driven and safety concerns, all of which continue to make the United States an ideal destination for holiday travel. Technology certainly influences German travel, but traditional booking methods remain the status quo. Internet use is on the rise, with an increase of 500,000 Germans utilizing Internet technology in only seven months (58 million in July 2013 compared to January 2013) (comScore Data Mine). Germans cultivate travel inspiration from the Internet and are also heavily reliant on printed and online travel guides to develop travel ideas and determine their travel budget. Despite the independent engagement in travel research, “Germans continue to book their vacations through retail travel agents/travel consultants because of the complicated nature of fly/drive itineraries, extended stays, multiple destination itineraries and travel product liability.” In fact, researching travel destinations online vastly outpaces online bookings (55.8% compared to 27.7%), which affirms the notion that Germans engage in preliminary research online in order to seek out special offers which evolves into booking via travel professionals. Germans are also more likely to book costly vacations through travel agents, a significant fact considering the expense traveling to long-haul destinations such as the United States. Although Germans tend to conduct their own independent research they typically require additional information from travel agents, with whom they tend to book their travels through. ITB Berlin 2014 3 Coincidentally, this trend is reversed for less-costly vacations, which can be correlated, to the high investment and uncertainty of traveling to long-haul destinations. Germans would prefer peace of mind when traveling far from home and the travel trade industry offers this comfort mechanism. A common cultural trend in Germany is that they are “adventurous, yet wary of unwelcomed surprises.” This is supported by the notion that liability insurance is guaranteed with all German tour operator products sold through retail travel agencies. An encouraging trend for The Real America Region is the motivation for German intercontinental travel. Although it is well known that international travelers tend to visit the iconic urban destinations of New York City, California and Florida for US travels, cultural/historical attractions (42%) and ecotourism/nature (38%) outpaced urban attractions (36%) as the primary motivators for travel decisions. Considering the German affinity to travel, it can be determined this market is recognizing the diversity of the United States and they are actively seeking more “off the beaten path” destinations. The German-speaking markets of Austria and Switzerland also indicate encouraging signs for inbound travel to the US and The Real America. The Austrian outbound market increased by 4.6% in 2012, for a total of 18 million holiday trips and 3.9 million business trips. More than 50% of these trips were seven nights or longer. Additionally, almost 50% of these trips were spent abroad. Austrian international travel expenditure averaged $4,520 per trip. Outside of Europe, the United States was the most popular travel destination in 2012, with 183,276 Austrians visiting the US in 2012. Moreover, long-haul destinations such as the South East, South America, Africa and the Middle East declined in demand while the United States increased by 2.1% in 2012. The iconic urban destinations of New York City, Florida, California and Nevada remain top-tier destinations; however, national parks is also included in this category. Switzerland is regarded as one of the more affluent countries in Europe, with a GDP nearly one-fifth the size of Germany, Europe’s most economically robust nation. In addition to being an economic powerhouse, the Swiss have a fond appreciation for travel. 85% of the Swiss population made a minimum of one overnight in another country in 2013, spending an average of $262 per day. Favorable exchange rates make the United States an ideal destination for Swiss travelers, with 476,000 Swiss visiting the US in 2011 (+23%). Moreover, the United States is perceived as a mature market to the typical Swiss traveler, a positive indicator for visitation to The Real America. Evaluation of ITB 2014: IITB Berlin continues to be the premier travel trade show in the world. An estimated 6.5 billion Euros in sales is generated as a result of exhibiting at ITB Berlin. Resulting in a 92% exhibitor satisfaction rate. The combination of trade and public visitation allows The Real America to develop product with tour operators while meeting directly with the end consumer. The strong presence of media at ITB Berlin enables our region to effectively promote the product in a cost-effective manner. Marketing opportunities advancements at ITB Berlin are not restricted to the German-speaking market, but are also conducive to existing and prospective markets. The result is a high-rate of efficiency and an ideal allocation of budget expenditure and staff time. (Sources: 2014 Brand USA German Market Summary, ITB 2014 Closing Report, Wiechmann Tourism Service GmbH) Respectfully submitted, Stephen Nelson Marketing Manager Rocky Mountain International ITB Berlin 2014 4 ITB Leads Company Name Type Country Mr. Kurt J. Ohlhoff Journalist Germany Mr. Bernhard Krieger Journalist Germany Ms. Susi Boxberg Journalist Germany Mrs. Anja Martin, Freelance Journalist Germany America Journal Detlef Fox, Marketing Manager Christoph Moeskes, Editor Journalist United States America Ski & Sun Holidays Ms. Joy Marx; Michael Marx Tour Operator Germany America Unlimited Timo Kohlenberg Tour Operator Germany ARGUS REISEN GmbH Mr. Dirk Büttner, Claudia Nagel Tour Operator Germany Atlanta Reiseburo Birgit Heβ Travel Agency Germany Audiotravels Henry Barchet Journalist Germany AUSanders Reisen Mr. Martin Sanders Tour Operator Germany Bike the Best Mrs. Michaela Fischer, Peter M. Fischer Travel Agency Germany Blu Media Network GmbH Angelika Wildermann Media Germany Boomerang Reisen Helge Haus Tour Operator Germany BRIGITTE, Gruner und Jahr Mrs. Nikola Haaks Media Germany Dertour GmbH & Co. KG Ms. Setareh Zahir-fard Tour Operator Germany Diamir Erlebnisreisen GmbH Ms. Jacqueline Janew Tour Operator Germany DInstinc Travel/Reisebüro Travelinstinkt Susanne Fuhrmann Travel Agency Germany Eagle Tours Heinemann Mr. Berthold Heinemann Tour Operator Germany Eaglerider Motorcycle Rental Mr. Erik Seversen Receptive United States erlebe-fernreisen GmbH Mrs. Verena Huhn Tour Operator Germany Fairflight Touristik GmbH Kristian Lehmann Tour Operator Germany Faszination Ski/Faszination Fernweh Carsten Duebler, Christine Teske Tour Operator Germany FTI Frosch Touristik GmbH Mrs. Laura Hutter Tour Operator Germany ITB Berlin 2014 5 ITB Leads - continued FTI Touristik Mr. Paul Haselmay Tour Operator Austria Fuldaer Zeitung Walter Kreuzer Journalist Germany Karawane Reisen Ms. Christina Claus Tour Operator Germany Knecht Reisen Robin Engel Tour Operator Switzerland LAGRAFF Reisen Mrs. Elke Nett Tour Operator Germany Lagraff Reisen OHG Mr. Lutz Ammann Tour Operator Germany Meridia Reisen Mrs. Elfriede Wrank-Wrba Tour Operator Germany Meso Reisen GmbH Tanja Lindemann Tour Operator Germany Pathfinders Claudia Bagi Tour Operator United Kingdom Penta Reizen Selectair Luc Demuynck Tour Operator Belgium Profi Reisen Verlag, TIP-Travel Industry Ms. Janin Nachtweh Journalist Austria RM-Reiseteam Mrs. Rita Mahrdt Tour Operator Germany Sächsische Zeitung Mrs. Nora-Maria Miethke Journalist Germany SK Touristik GmbH Markus Knuepp Tour Operator Germany Ski Presse Wolfgang Greine Journalist Germany Südwestrundfunk Mr. Henry Barchet Media Germany Thomas Cook Touristik GmbH / Neckermann Reisen Ms. Lisa Hartung Tour Operator Germany United Airlines - Germany Wolfgang Manner Airline Germany USA.travel SK GmbH Mr. Silvio Rebmann Tour Operator Germany Vogel Corporate Media / Condor Inflight Magazine Bianca Welsch Media Germany ITB Berlin 2014 6 Journalist Mr. Kurt J. Ohlhoff Rosmarinweg 4 D-30916 Isernhagen Germany ITB Notes Journalist Mr. Bernhard Krieger Hermeskeiler Str. 3 D-50935 Köln Germany Postal Code Phone 011-49-5136-892089 Phone 011-49-221/944 22 01 Fax 011-49-5136-892091 Fax 011-49-221/ 40 64 551 E-mail mail@kurtohlhoff.de E-mail kriegerrom@aol.com Website www.kurtohlhoff.de Postal Code Website Company Profile Company Profile ITB14: Stopped by booth to say hi to Maureen. ITB13: Website will change. Will add articles on different states. Wants to do a northern route in motorhome to SD, WY MT and ID in 2014. Doing ebooks in own layout. ITB12: Kurt has written a book on the Rocky Mountains that was to be published. The publisher has given the contract back to him. Kurt is thinking of publishing the book online with Kindle or Amazon. He'll add links, color photos and updates. He would like to publish next year when Kindle adds color. ITB06: Met with Mr. Ohlhoff. Works with Cruise America now, so they will most likely provide a camper for his tour to our region in 2007 to update his guidebooks. Will do the entire region and include ND too. He suggests we check out ITB05: Met with Kurt J Ohlhoff, Travel writer/Photographer. He is doing an article this year on Lewis and Clark. Send updates and information asap - SD,MT and ID. Buckle Club 04 ITB04 - Met with Mr. Ohlhoff. Lewis and Clark life- in SD twice, remove one listing. Doing Lewis and Clark newspaper articles and contemplating new books on the region. Talking to Guido about campers and to Pacific North West too. Send Indian info along trad. Will pack up press kits on Monday ITB03: Stopped by to say that German publisher has put all USA regional guidebook updates, inluding Ohloff's Rocky Mountain book, on hold until the war is over, but should resume publishing (with promotion) next year. And he's darned mad about it. Working on Lewis and Clark stories and wants to cover Native American angle. 2002 ITB Buckle Club Participant: Kurt Ohlhoff ITB2002: Dropped by and provided new e-mail and web address which is under construction right now. Getting out of the travel guide business except for edits. Writing for magazines and newspapers. Susanne please copy him in on your newsletter e-mails. Hoping to pitch mini guide book ITB14: Chief editor of Swiss golf magazine Unique. Owner of Ski USA. Writes for German/Swiss skiing magazines, gourmet magazine Feinschmecker, several newspapers and magazines. Also works w/ radio stations. Interested in ski, golf, cities, wine and food. Possibly int. in visiting the region in 2015; by 2016 for sure. Working on a new online magazine (skiusa.net.ch). Christine will be able to upload content herself. Cross promoted via Facebook. Requested images on Yellowstone Club but RMI was unable to assist; will still produce article on YC but will also focus on Jackson, Big Sky, etc. Scheduled for print in October via DPA. GER01/14: Bernhard sent us his final article from the trip in December 2012. Within his article he wrote about Grand Targhee in Wyoming as a great ski area. We thanked him for his final article and offered further support. Following up with Bernhard regarding his information request about the Yellowstone Club, Stephen informed us that they can not be further assisted. The club wants to preserve his exclusivity and does not allow access to the media. We apologized to Bernhard for not being of further assistance. Published in Ski Magazine about 80 Lifts around the World with a value of nearly $24,000. GER12/13: Followed up with Bernhard regarding the contact information about the private Yellowstone Club in Montana, he asked us again, if we could inform them about his work and good cooperation to arrange possible access to the Club. We forwarded the information to Stephen and Marlee, but we have not heard back from Marlee, yet. Stephen highly doubts it that there is any chance. We will keep Bernhard updated. GER11/13: Bernhard wrote us an e-mail (11/14/2013) and asked for our contact information regarding a publication on Jackson, Grand Targhee and Big Sky. He also asked us for information about the Yellowstone Club in Montana for a possible article. We sent him the contact information and a link to the ITB Berlin 2014 7 Journalist Ms. Susi Boxberg Bonner Str. 21 D-50677 Köln Germany Phone Journalist Mrs. Anja Martin, Freelance c/o Freistil Berlin Strelitzer Str. 61 DE-10115 Berlin Germany Postal Code 011-49-221-29 49 72 89 Phone Fax 011-49-171 54 65 935 Fax E-mail susiboxberg@web.de E-mail Website Postal Code 011-49-30-346675-19 mails@anjamartin.net Website Company Profile Company Profile ITB14: Freelance journalist who writes for several magazine, such as "Motorrad News" (motorcycle focus, circ: 80,000). Wants to travel to YNP this summer. Fam will be 2 ppl/2 bikes/2 rooms for 12-14 days. Would work thru Eaglerider. Targeting July; discussed late August as a better time to travel. Christine discussed Condor flight to Denver; may possibly assist. Lodging was mentioned; Terry K. discussed visiting ID-easier to arrange rooms in peak season. Also discussed ID scenic byways. Susi sending pdf of their magazine and her recent ND/SD article. GER03/13: Published Along the Trails of Sitting Bull in Motorrad Magazin with a value of $201,067 ITB13: Wrote a nice SD/ND motorcycle article in Austrian magazine in December 2012. Tried to come to Montana, but could not get international flight covered. Will ask again. Discussed Eagle Rider in Billings, Beartooth Pass and Going-to-the-Sun HWY. Will send a pdf of article to Maureen. Christine please follow up as well. 10 page article in Motorrad Magazine in Austria. The German article will be coming out in June. Vicky Engalhaupt hosted them and met them in Sturgis last summer. ITB11: Met with Susi. (Have met with her before with Klaus Daams) She is a freelance journalist writing for magazines and the emphasis on motorcycles. Is writing for Motorrad News. Will send a copy and details on publication. Is interested in a press trip to the RMI region to write about motorcycle routes and attractions in Montana. Carola explained the procedure and working through RMIGermany and suggested a coop with a tour operator or other publications to get the airfare covered. Gave RMI guide and MT motorcycle sheet. ITB14: Freelancer who writes for several well-known newspapers (FAZ, Die Zeit, Sü ddeutsche Zeitung Zeitung) and magazines (ADAC Reisemagazin, Greenpeace Magazin). Also works for the journalist office "Freistil" Berlin. Has never been to the US and wants to visit our region 1st! Looking for general story ideas-discussed BRU, Frontier Days, Basque population in Boise, Jackson Centennial and others. Also discussed geothermal features of YNP; similarity to Iceland. Brought up 75th Sturgis anniversary and MRUSH/CH Memorial which she had never heard of; very interested in doing a piece on NA culture tied to CH. RMI Germany please follow-up. ITB Berlin 2014 8 Journalist Tour Operator America Journal America Ski & Sun Holidays Detlef Fox, Marketing Manager Ms. Joy Marx; Michael Marx 5 Penn Plaza, 19 Floor New York, NY United States Bonhoefferstr. 33 D-30457 Hannover Germany Postal Code 10001 Phone 212-896-3881 Phone 011-49-511-4340111 Fax 212-629-3988 Fax 011-49-511-4340243 E-mail detleffox@comcast.net E-mail Website Website Company Profile Postal Code www.ski-sun.com Company Profile ITB14: Met with Detlef and Christoph. America Journal is a special interest magazine featuring travel, culture and lifestyle in NA. Readers have a high affinity to travel to the US (35,240 circ for bi-monthly pub). Ad price for 1 page, 4c is 5,160 EUR. Kent discussed Jackson Mountain Resort's recent ranking as the #1 ski resort in NA. Looking for unique story ideas. Stephen discussed Buffalo Roundup/Mickelson Trail addition to MRUSH. Also attended the AJ party at Hotel Savoy. Detlef sent the 2014 rate card and media sheet to Stephen; sent to the states to place ads if they wish. RMI-Germany please follow-up. PW09: Met with Detlef. Discussed their various publications focusing on our region. Updated him about our new Real America Guide. Will keep him in mind for future additional publications. ITB09: Met with Julia and Detlef Fox. Will email publishing calendar to all states. Montana is already committed to two features. Julia needs input on "On the Road: Best Highways '09". All states gave support materials and will follow up as needed and based on the publishing schedule. Gave info. on Greater Yellowstone map guide. Wants to send journalists on a fam sometime soon to get fresh ideas. We will talk at PowWow '09. Carola will be in contact. GER10/05: Mrs. Karen Ballard nicely provided us with the below information - collected by America Journal - about the German speaking market. America Journal presents data on the German market: • According to the Office of Travel and Tourism Industry 2004 1,319,904 Germans visited the United States. That is an increase of 12% versus 2003. • The total expenditure of German travelers to North America increased by 10%, from $ 3.64 billion to $4.03 billion • The German traveler spends almost four times as much on a trip to North America as on a vacation in Germany and more than double as much as on a holiday in Europe. • For 2005 a comeback for North America traveling is ITB14: Shared appt. w/ ND. Have large regional ski product offering; only offer ski for the moment. Work with RMHT and North Ameican Host. Jackson is small in their portfolio but is requested. Their cutomers request more smaller, unique destinations. Kent gave her an update on the Jackson Hole area. She was interested in the out of boundaries skiing options. Needed some detailed information on avalanche equipment. Requested more detailed information about Idaho. Want to work with the Town Square Inns Have bought a 14 seater bus and would like to tie mini group tours around it, maybe for 2015. Want to start with the Southwestern States first. RMI Germany follow up with her to find out if she received everything she needed. GER01/13: Still features most Ski resorts in the RMI States - Sun Valley, Jackson Hole and Big Sky. Contacted us regarding our ITB invitation. They will not attend ITB 2013 but will let us know when she will need additional material. She also told us that the company was sold and they have a new Managing Director, Martin Klingenspor as well as a new address in Berlin. We informed about the Roundup and sent invitation again. GER02/11: Still features most Ski resorts in the RMI States - Sun Valley, Jackson, Whitefish and Big Sky. Feels that last year (2010/11) ski vacations did not sell well. Does struggle a bit, but hopes for this winter 2011/12. Has good bookings so far. Will not attend ITB 2011 but will let us know when she will need additional material. ITB08: Met with Joy. This is the best year ever. Looking for new things. Interested in RMI Ski Fam. Maybe in late March. Want Suzie to come on Fam maybe afterwards. Please send Ski pieces to Carola to forward on. Sent at least 100 pieces if they are lightweight. Look at Joy's website for ski summaries. Has started attending MTS. ITB07: Met with Joy. Has been a strange ski year due to Alps conditions. Discussed Big Sky/Moonlight. Had a client who checked it out. She will send Pam the report. ITB Berlin 2014 9 Tour Operator Tour Operator America Unlimited ARGUS REISEN GmbH Julia Kohlenberg, Timo Kohlenberg, Rainer Hillers, Ms. Marion Leonhardtstr. 10 D-30175 Hannover Postal Code Germany Phone Fax E-mail Website 011-49-511-37444750 011-4951137444751 Julia 011-4951137444752 Timo 011-49-511-3744770 Mr. Dirk Büttner, Claudia Nagel, Manja Hattwig, Sonja Paul, Alte Dorfstrasse 44A D-37120 Bovenden Postal Code Germany Phone Fax Jk@america-unlimited.de TK@america-unlimited.de timo@kohlenberg.com www.america-unlimited.de E-mail Website Company Profile Larger German TO currently offering fly/drive and motorcoach product featuring outdoor activities (winter/summer product). Attended Mega Fam in 2006, 2007, 2011 and 2012; Roundup in 2006. Very active on social media. Works with RMHT. ITB14: Met w/ Timo. 2nd biggest TO on Facebook-53,000 friends (TUI 1st). Considered the specialist for individually tailored trips. Publishes three brochures per year (USA, CAN/Alaska and Bahamas). Looking for fresh high-res images; gave flash drive. Currently offers YNP circle tour (in/out SLC). Works with ATI, GTA/Allied TPro, A4Y, RMHT, Hotelbeds, Tourmappers and City Tours Maine for receptives. Has 350,000 contacts in distribution database. Can offer a range of proposals for social media as well as some newsletters for their database. Stephen will be meeting with Timo at IPW to discuss further. PW13: Met with Timo. Briefly discussed plans for ND to join RMI states in FY14. Didn't discuss much more. GER03/13: ITB Call - Meeting with Timo and Julia, We talked about the proposal which contains a microsite on the America Unlimited website, where we can present videos, our logo, introduction texts and product offers, a newsletter, which goes out to 30.000 and sponsored posts on their Facebook page. They have 40.000 followers and we would be theme of the month. They would like to focus on the "Real America" theme as they already recognized interest from their community. They would recommend doing this promotion in April/May or better November/January/February 2014 as your FY just starts in July. They will provide us with all the numbers after the promotion (click rates, bookings room nights etc.). ITB13: Met with Julia and Timo. Discussed proposal to be presented at Boise meetings in April with Mathias and Janine. Has a new proposal for Facebook and NL. RMI region would take over the theme for America Unlimited's FB page for 1 month. Sponsored posts would be included. They currently have 37,000 fans. In addition, would be the theme for their NL that goes to 130,000 subscribers. Cost is $10,000. Provides all click-thru and booking analytics. Proposal gives great reach to clients interested in visiting the U.S. April and May or November, January or February would be best months. Proposal will be presented and 011-49(0)55948049490 (Dirk) 011-49(0)5594930930 (Claudia) 011-49-5594 8049491 dirk@argusreisen.de claudia@argusreisen.de www.argusreisen.de manja@argusreisen.de Company Profile German TO offering fly/drive, accommodation, package and group regional product. Features both summer and winter tailormade product including ranches and outdoor activities. Has frequented Roundup since 1995 and has also attended Mega Fam. ITB14: Met with Claudia Nagel and Dirk Buttner, both of whom exhibited in the RMI booth for consumer weekend. Argus Reisen offers fly/drives, ranch, ski, outdoor/city packages as well as tour/show tickets and sightseeing tours, canpers, motorcycles as well as cruises for FITs and small groups. Claudia will be attending RU14/MT1 post. Winter bookings a little slow this year. Offer online product catalogue/booking system-in process of creating website/translating material. Now have 3 offices. Offer multi-faceted services-motorcycle rentals, campers, etc. Gave USB drive. Discussed situation in Idaho-Dirk very disappointed in losing that relationship/product connection. Many clients stay 18 days or longer. Earlier this year, RMI/4 states declined proposal for website upgrade due to VAT not being included in proposal; would like to re-propose. If we upgrade the website, Argus will be able to track results. Can also offer roadshow seminar taking place in Hamburg this October. Would feature travel agents in the morning/consumers in the afternoon. Flyers, trainings, etc. would accompany roadshow. Would be called "American Day." Claudia will be doing a number of ranch site inspections after RU; Kent discussed Turpin Meadow Ranch near Jackson. GER10/13: Argus is updating their info material for the winter season. We sent them the following brochures as requested: 20x Montana Winter Guides, 20x Jackson Hole Explorer, 20x Snowmobile Trails Maps Wyoming, and 20x Idaho Adventure Guides GER09/13: ARGUS REISEN participated at Americana 2013 in cooperation with RMI. Americana is a biennial show with the main theme western-‐style riding. There were 45.000 visitors at the Show this year who received professional detailed information on the region. Argus Reisen handed out 100 Real America Guides to the visitors. GER07/13: Talked about business in general. Dirk stated that Winter started slow. Summer is doing quite well, same ITB Berlin 2014 10 Travel Agency Birgit Heβ Pfleggasse 15 D-94469 Deggendorf Germany Phone Journalist Atlanta Reiseburo Audiotravels Henry Barchet Ilbesheimer Weg 12 D-67067 Ludwigshafen Germany Postal Code 0991-6785 Phone 49621532570 Fax 0991-33795 Fax 491702912131 E-mail info@atlanta-reisebuero.de E-mail henry@barchet.de Website www.reisebuero-atlanta.de Website Company Profile Postal Code http://audiotravels.podbean.com Company Profile ITB14: Looking for ranches (working and guest) near Canadian border en route to Calgary. Gave her MT VG, map and ranch info. Marlee, please follow-up. ITB14: In conjunction w/ SWR meeting; Radio Journalist. Works for German radion station SWR Also has website "Audiotravel" (audiotravels.podbean.com), a travel audio blog. Mr. Barchet presented two ideas he had for the Rocky Mountain region and that would be broadcasted at radio station SWR. One is a series where they try to proof whether a song is real or not, e.g. like the German song "Es gibt kein Bier auf Hawaii (translates: There is no beer available in Hawaii)." They would produce a feature about Hawaii trying to find out if this statement is true or not This series is something like the "Mythbusters of music" There are two songs about Montana Mr. Barchet would like to use for his series. He stated that a lot of the region's tourism aspects could be included in the feature. His second idea is personally related to him He would like to "follow the footsteps" of his father who studied at the University of Missoula after the Second World War. His plan is to visit the places his father visited back then and show how they look like today and the changes they have undergone in the course of time using material from his father Planned date for this story would be 2015. This topic could also be linked to social media and can cover a lot of different angles of the region. Mr. Barchet stated that he prefers to travel off season. Stephen and Kent told him that the best travel time would be either spring or fall. We informed Mr. Barchet that we will not be able to cover the costs for the airfare but would assist with a program. RMI Germany will follow-up. ITB Berlin 2014 11 Tour Operator Travel Agency AUSanders Reisen Mr. Martin Sanders Wachtelweg 25 DE-83024 Rosenheim Germany Bike the Best Mrs. Michaela Fischer, Julia Nebo, Peter M. Fischer, Sarah Alemannenstr. 4 D-53844 Troisdorf Postal Code Germany Postal Code Phone 011-49-08031-9019833 Phone 011-49-2241-846440 Fax 011-49-08031-9019834 Fax 011-49-2241-846448 E-mail martin@ausanders.de Website b.steffens@bikethebest.de m.fischer@bikethebest.de julia@bikethebest.de www.bikethebest.de Website www.bikerzug.de Company Profile E-mail www.ausanders.de Company Profile Small German tour operator selling tailormade fly/drive and motorcoach tours. Attended Roundup in 2012 and 2013. German tour operator offering tailormade motorcycle group tours (concentrated on Harley). Attended Mega Fam in 2005 and 2009 and Roundup in 2007, 2008 and 2012. ITB14: Was supposed to exhibit in ND booth on Saturday/RMI booth on Sunday but had to cancel due to illness. GER06/13: We followed up with Martin regarding ITB meeting and Roundup in Boise. He stated that he had a great time at the RMI Roundup again, made some good new contacts and reinforced business relationships. He also mentioned that the RMI region is still selling well. We sent the 30 German Montana guides he ordered, offered our further support. RU13: Martin Sanders attended GER03/13: The states presented their what’s new. Rita stated that unfortunately Willow Creek and Padlock Ranch are closing their business as vacation ranch. Marlee showed her new German Montana Guide and Martin wants to receive around 50 to hand out to his clients. Martin stated that his business is going well and he still distributes our RMI flyer and would like to participate in our ITB booth in 2014. He will come to Roundup in Boise. ITB13: Met with Martin. Mainly a catching up meeting. The Australian market is doing well. Has WY ranches in Honeymoon Flyer. Will attend RU2013 in Boise. GER01/13: Martin sent us his new wedding brochure which also features ranch weddings in the Rocky Mountains. The Paradise Guest Ranch, the Willow Creek Ranch at The Hole in the Wall and the Lost Creek Ranch in Wyoming are presented including a great photo with cowboy theme. He also registered for the RMI Roundup 2013 in Boise. Unfortunately he has no time to go on the Post Fam this year. He is really looking forward to it. GER06/12: We talked to Martin again about the RMI Roundup in Buffalo. He told us he liked it very much, made great connections, met great people and had a wonderful time. RMI did a great job and arranged everything very well. Also the Wyoming Post Fam fulfilled his expectations, saw great Ranches and he enjoyed that tour. He also told us he plans to include the Paradise Ranch, he visited ITB14: Met with Peter and MIchaela Fischer. Small German TO specialized in motorcycle groups and FIT. One of two TO's authorized for Harley Davidson program. Like to work with BW hotels. Send approx. 2,000 bikers/year to the US and always looking for new biker events/meetings. Tours start in either Denver or Flagstaff. Sending cyclist group in July from Seattle to Yellowstone; some extending trip to SD. Bicycle tour is a charity tour-"Ride for Reading." Includes media coverage and TV. A local celebrity will join the group (possibly in Jackson). 14 day total with a small portion of the group continuing to South Dakota. 32 ppl total + film crew (DHL is a big sponsor). Stephen mentioned Mickelson and Hiawatha Trails. Books FIT through Dertour/FTI; books groups direct. Looking for hotels in Jackson; Kent suggested Parkway Inn, Town Square Inn, Virginian Lodge (have booked before), Lexington Inn (bike options). Has three groups scheduled for next year. Sturgis 2015 has strong FIT bookings so far; will keep in contact. German office sending 200 RAGs. MegaFam13: Ramona de Blaer ITB13: Moved back to Germany. That office is growing, but still has an office in Flagstaff. Is partnering with Papillion in the Grand Canyon helicopter and Harley tour. Planning more trips to Milwaukee for 110 Harley Davidson anniversary for 2013, but 2014 is good for Sturgis. Spoke to Cody ad Buffalo at Pow Wow 2012 regarding sponsorship of a motorcycle video. Never pursued this due to hectic year in 2012. Ready now, so Peter will be in contact with both ASAP. Peter needs to contact Angela Jarvis (Buffalo) and Claudia Wade (Cody) for video assets. Nancy, send Sun Valley mail book - they didn't receive it. Janine please follow up. GER06/12: We talked to Susanne again about her experience at her first RMI Roundup and the South Dakota Post Fam. She thanked us for the great organization of her trip. She had a wonderful time: nice people, new contacts, great food, awesome hotel locations, amazing nature and ITB Berlin 2014 12 Media Tour Operator Blu Media Network GmbH Boomerang Reisen Angelika Wildermann Rosenthaler Straβe D-10178 Berlin Germany Helge Haus 36 Joachimstr. 8 D-30159 Hannover Germany Postal Code Postal Code Phone 4903044319830 Phone 4951112359959 Fax 4903044319877 Fax 4951112383916 E-mail angelika.wildermann@blu.fm E-mail h.haus@boomerang-reisen.de Website www.blu.fm Website Company Profile www.boomerang-reisen.de Company Profile ITB14: Have been in the market for nearly 20 years. Blu Media is a network of several LGBT magazines: Blu, grab, rik, Exit, Mate and Leo and Hinnerk, which are published in several German cities. The focus is the support of the LGBT community with creative ideas and concepts. Circulation: 120,000; 1 page value: 13,800 EUR. 2 primary publications-Blu: monthly, many different names for this publication depending on city/region. Content is the same; Mate: quarterly pub. 50,000 distribution (3x readership); prestigious publication targeted to gay males 30-50 yrs old. Both publications are centered on the LGBT community. German gay ppl spend have far more disposable income and spend it on travel and culture. Many TOs are targeting the large LGBT community in Berlin for that very reason. Gay community tends to travel outside of peak season. National Parks are a prevalent theme; sports, outdoors, active adventure, etc. Showed us an interesting piece featuring die-cut pages in the shape of North America...big eye catcher! Can offer 1,500 EUR/page for this type of ad; Would like to get as many states as possible; possibly coop with BUSA or TO, possibly an airline. Currently work with EasyJet but willing to look at other options (possibly Condor?); 7,500 EUR for traditional full-page/2,500 EUR for 1/3 page. Deadline is May 27 for August edition. Discussed gay pride parade in Berlin (June): largest LGBT event in Germany (Cologne 2nd). RMI-Germany please follow-up for consideration. ITB14: Shared appt with ND. Long-haul travel specialist since 1994. Started their US business two years ago. They work directly with tour operator TUI. Portfolio includes tailormade F/D tours, vehicle rentals, accommodations, outdoor activities, escorted coach tours and rail, cruise and ferry services, etc. Have twelve travel agencies within Germany plus one in Austria and one in Switzerland. Looking to develop regional product. Helge needed detailed information on the RMI region. They are receiving more and more requests for the RMI region. He would like to feature 2-3 fly/drive's + Hotels in different cities combined with an attraction / excursion in that city. Fred to put together a recommendation list for different properties and cities and to send to Helge. All states are asked to put together a recommendation list for different properties and cities and to send to Helge. We offered Helge to let us know when he will be over so that we can arrange a site inspection for him in our area, as he will not attend the IPW in 3 weeks. The Managing Director of Boomerang will attend IPW. ITB Berlin 2014 13 Media Tour Operator BRIGITTE Mrs. Nikola Haaks Am Baumwall 11 DE-20444 Hamburg Germany Phone Fax E-mail Website Dertour GmbH & Co. KG Per Illian, Mr. Kevin Keogh, Maurice Lalim, Katja Wagner; Beate Emil-von-Behring Straße 6 D-60424 Frankfurt am Main Postal Code Germany Postal Code 011-49-40 / 3703-0 Phone 011-49-40 / 37035825 Fax infoline@brigitte.de Haaks.Nikola@brigitte.de www.brigitte.de E-mail Website Company Profile 011-49(0)6995-883205 011-49-6995 883281 011-49(0)69/95883200 011-49(0)6995-883229 011-49-69-9588 1010, 011-49(0)6995 883208 per.illian@dertour.de, maurice.lalim@dertour.de beate.helmes@dertour.de www.dertour.de Company Profile ITB14: Met with Nikola Haaks who writes for the major German women's magazine Brigitte. She is planning to write an article about staying at a ranch in Montana (alternatively Wyoming). RMI-Ger has been in contact with her last year but she had to postpone the trip due to another tour. They are looking for a small, charming ranch which offers a mixture between working ranch and tourist activities. One ranch they came up with in Montana is the Sweet Grass Ranch. Or the Bitterroot Ranch in Wyoming. Travel date would be June 2014 for one week. Mrs. Haaks travels together with a photographer and they mainly need assistance with accommodations. The ranch will get receive coverage in the magazine approx. 8 to 9 pages. She published an article on South Dakota, sending article for review. RMIGermany will follow-up. Follow-up Mar 17, 2014: RMIGermany emailed Nikola the media request form and she will send it next week. GER01/14: Talked to Mrs. Haaks again regarding her planned trip to Montana in spring / early summer 2014. She is still interested in realizing that trip. We will meet with Mrs. Haaks at ITB to discuss further details. GER07/13: One of Germany’s major women’s magazines; Brigitte, circ. 565.221, monthly Mrs. Haaks plans to write an article about a ranch vacation in Montana. She is looking for a ranch in Montana which offers a nice mixture of working & dude ranch, located in a beautiful surrounding. Ideally it should not be too big, with a nice and familiar atmosphere. It should not focus on horses and horseback riding only but also offer other outdoor activities. Planned duration would be approx. one week. Mrs. Haaks travels together with a photographer. Travel date is not fixed yet, they are targeting either this fall or spring 2014, depending on another pending project. We provided Mrs. Haaks with several suggestions for possible ranches and informed her that September would probably be the better travel date. A fam form will be filled out once German tour operator with extensive client history. Offers tailormade fly/drive and motorcoach tours. Also sells accommodations. Works extensively with guest ranches. Attended Mega Fam in 2003, 2004 and 2005; Roundup in 2004. Also attended independent trade fam to the region in 2006. ITB14: Met with Ms. Setareh Zahir-fard. Dertour is a global T/O w/ worldwide connections. Dertour is the largest operator in Germany selling NA product. They have their own receptive (New World Travel/NYC, Miami, LA). Dertour operates its own exclusive tour series and is specialized in individual travel (car rental, motorhomem FIT, self drive tours and activity programs). ADAC Reisen is a brand of the company. NA products contracted by Dertour directly. Dertour's summer catalogue has distribution of 600,000/winter 250,000. Deluxe catalogue-250,000. Winter catalogue coming out in July/Summer in November. Offer separate ski brochure-overall ski product is down this year even though Germany has had a very mild winter. Can offer both online/offline promos (posters, flyers, landing pages, etc.). Cannot provide booking info but can provide tracking info for online promotions. Newsletter/teaser banners approx. distribution of 200,000 consumers. 2,500 EUR to have our own newsletter featuring ONLY the region. Flyer promotion consists of 10 flyers total; dist. approx. 2,600 travel agents, 3,500 EUR. Need 4 weeks notice for printing. RMI-Germany please follow-up on print proposals as well as landing page offer. GER01/12: Requested brochures for sales support. We provided them with Real America Guides GER11/11: Dertour, Meiers Weltreisen and ADAC Reisen look back on their best business year in the company history. They achieved a sales growth of 8% and a turnover of 1.7 billion Euros. PW11: Meeting with Christina Maurer. Dertour has added a new tour through the RMI region recently. They are seeing good demand for our region as a 2nd or 3rd tier destination for repeat visitors to the USA. We discussed the 2011 Mega Fam and possible marketing co-ops. Carola, please follow up with "what's new" information for each state. NL03/11: Mrs. Katrin Pauli no longer with Dertour. Opened newsletter (tfn.marketing) ITB Berlin 2014 14 Tour Operator Travel Agency ̈ DInstinc Travel/Reiseburo Travelinstinkt Diamir Erlebnisreisen GmbH Mr. Maximilian Delang, Product Manager Susanne Fuhrmann Berthold-Haupt-Straße 2 DE-01309 Dresden Germany Takusstraße 39 DE-50825 Köln Germany Postal Code Phone 011-49-351 / 31207-7 Phone Fax 011-49-351 / 312076 Fax E-mail Website m.delang@diamir.de j.ehrlich@diamir.de l.schelzel@diamir.de www.diamir.de E-mail Website Company Profile German operator offering cultural, nature, trekking and expedition tours for small groups. Most of their clients are between 30 and 60 years old. ITB14: Met w/ Ms. Jacqueline Janew. Small T/O focusing on culture, nature and trekking tours. Most clients are 30-60 yrs old. Offer one 15 day group tour w/ stays in WY/SD. Looking for unique activities/nature driven ideas. Ranches and resort accommodations are of interest. Discuss NPs/BH-DWD/MRUSH. Want to put together special USA brochure-targeting 2015; can offer 2-3 pgs of multiple routings for both f/d and group tours. Features accommodation listings, etc. Jacqueline focuses on product. Offers winter product to southern states, not our region. Blocked Constant Contact: 10/12 l.schelzel@diamir.de GER11/11: Offer cultural tours, nature tours, trekking tours, and expeditions for small groups. Most of their clients are between 30 and 60 years old. The only US tours they offers so far are to the Northwest, one tour includes California, Oregon and Washington. Their best selling regions are South America yet. However are very interested in extending their product into the Rocky Mountain region of the US. We introduced our destination and offered our service regarding group tour contacts and insight information. GER01/11: As Diamir has an own travel agency in their headquarter, where they sell various product and not only own they asked for support regarding a Ranch request for Montana. We suggested various German Tour Operator who specialize in Ranch vacations and sent information material to Mr. Schelzel. GER11/10: Offer cultural tours, nature tours, trekking tours, and expeditions for small groups. Most of their clients are between 30 and 60 years old. Met at Journeys and discussed their product. Circulation of brochure: 58,000. Mainly have small groups up to 14 people. Feature a National Park tour from Cody to San Francisco and a Nature and hiking tour from Rapid City to Salt Lake. Both tours include Yellowstone National Park. Work with Travel Dream West as receptive. We introduced other parts of the Postal Code 011-49-221 / 9526791 fuhrmann@distinctravel.de www.distinctravel.de Company Profile ITB14: Met w/ Ms. Susanne Fuhrmann. Travel agency but looking to expand portfolio and become T/O in the near future. Mostly online catalogue/work thru FTI/Dertour. Per project basis on product; have a lot of RV requests; currently not working w/ hotels. Suggesting Seattle>Las Vegas tour (incl. GNP/YNP). Ms. Fuhrmann is attending 2014 RU Missoula; Denver pre/MT 1 Glacier post. Also int. in visiting region on independent trade fams. GER02/14: Susanne Fuhrmann was a participant at the Round Up 2012 and is now working for the travel agency "DistincTravel". As of right now they are a travel agency without own product but they want to extend their portfolio and become a separate tour operator in the near future. She requested brochure material to hand out to her customers and work on their product. Sent out 5 RAGs and invited her to participate at the Round Up 2014. Also set up appointments at ITB with her to discuss further cooperation with her agency and the region. ITB Berlin 2014 15 Tour Operator Receptive Eagle Tours Heinemann Eaglerider Motorcycle Rental Mr. Berthold Heinemann, Angela Atzrott Gustav-Altenhain-Str. 11 D-45549 Sprockövel Postal Code Germany Phone Fax Mr. Erik Seversen, VP International Business Development 11860 S. La Cienega Blvd. Hawthorne, CA Postal Code 90250-3461 United States 011-49-2339-1319079 Phone 011-49-2336-819528 Fax heinemann@crane-reisen.de eagletours@aol.com Info@eagletours.de www.eagletours.de Website www.travelcanada.de Company Profile E-mail E-mail Website 310-536-6777 310-320-3456 310-536-6771 310-320-4176 erik@eaglerider.com www.eaglerider.com Company Profile ITB14: Met w/ Mr. Berthold Heinemann. Shared appt. w/ ND. Travel agency offering some T/O services. Books direct. Wanted to participate in RU14 but had schedule conflict. Offers online product service (poorly configurated). Looking for information on Native American product. Fredpease send contact info from tribal tourism offices. Looking for new product offerings on or about tipi's, etc. Maureengood contact for Kiri Close/Lakota Ways. GER01/12: Talked to Berthold. He is very interested in participating in the RMI Roundup. His website is down because of trouble with some hackers. He will get it updated in the next weeks. Sent an invitation out to Roundup. GER11/10: Talked to Berthold. Is very interested in participating again in the RMI Roundup. Would like to bring his spouse / co-worker. Feel that this year, compared to 2009 they have a lot more detailed and special requests also for the RMI region. Says Eagletours is not compatible when it comes down to pre-packaged tours, but individual and special FIT requests make up the most part of their portfolio. Currently is re-vamping the Eagletours website. Does not publish a brochure. Also would like to attend the Montana Postfam, but due to the fact that they can only get a babysitter for their children for one week, would have to be back in Germany Sunday February 20th. Requested their participation with RMI and will follow up. RU08: Mr. Berthold Heinemann, Angela Atzrott ITB08: Met with Berthold. Please send information about zip lines in ID. Maureen gave a "What's new in 2008" flyer. Rita, more motorcycle and quality lodging. Want to stay longer in the region and clients are lookiing for authentic western adventure. Is offering CFD this year, which is selling well. GER01/08: Specialize in adventure and active travel throughout the USA. Small groups, does guiding himself but also individual requests. Also offers the Hideout Ranch, Lake Ranch in Wyoming and the Cheyenne Frontier Days. ITB14: Met at America Unlimited party. Discussed product development in the region. Interested in providing motorcycles for fams. AUS13: Erik is a clone of Chris McIntire (President of EagleRider) and is very supportive of our region. He said that we should contact him directly if we need help with motorcycles for fams. He won the "Handley Award" at the Sydney Expos and asked Barbara to take a photo of him with his award and send it to him. Barbara follow up and send photo. ITB Berlin 2014 16 Tour Operator Tour Operator erlebe-fernreisen GmbH Fairflight Touristik GmbH Mrs. Verena Huhn, Product Management & Development Flughafenrng 199 DE-47652 Weeze Postal Code Germany Phone Fax E-mail Website Kristian Lehmann, General Manager Neustrasse 11-12 D-06886 Wittenberg Postal Code Germany 011-49-2837 6638 0 011-49-2837 6638 333 info@erlebe-fernreisen.de verena.huhn@erlebe-fernreisen.de www.erlebe-fernreisen.de Phone 011-49-3491-43334-60 Fax 011-49-3491-43334-61 E-mail Website Company Profile erlebe-fernreisen is an online tour operator that offers individual round trips or accommodations all over the world. They have a high focus on the authenticity of the clients experience so they prefer small, individual accommodations that reflect the flair and the atmosphere of where they at. They also offer different excursions ITB14: Met with Ms. Verena Huhn. Erlebe-Fernreisen is an online based T/O for long haul destinations. New contact but steadily growing product. Focusing on SW USA but looking for info/routings in our region. Ms. Huhn is the product manager for US/CAN/AU. Currently offers 40 destinations/online FIT bookings; like to keep personal contact w/ clients. Offer puzzle module to assist with trip planning. Have 21% conversion rate for this module. Started offering US in 2010; forecasting 30% pax increase this year. Use only World Travel for receptive. Clients primarily disover company via Google/Bing. Have approx. 20,000 dist. for newsletter. Like to focus on lodges to maintain regional flavor of destination. Looking for high-res images. Interested in Mega Fam, RMI-Ger please followup. GER01/14: German online tour operator. erlebe-fernreisen is an online tour operator that offers individual round trips or accommodations all over the world. They have a high focus on the authenticity of the clients experience so they prefer small, individual accommodations that reflect the flair and the atmosphere of where they at. They also offer different excursions where their clients can experience the region and residents even better. They already have some USA product e.g. California or Florida but they would like to extend their range. We sent out the Real America Guide and a map of the region and also set up an appointment with Ms Huhn at ITB 2014. info@fairflight.de Service@fairflight.de goldmann@fairflight.de www.fairflight.de Company Profile ITB14: Met with Mr. Kristian Lehmann. Fairflight is busy expanding their US product. Offer a wide range of services incl. f/d, city breaks, hotel packages, cruises, etc. Receptives: Tourico, MPA, NWT, Team America, GTA/Allied TPro, Meeting Point North America; books bus group tours through Junker Reisen. Through JunkersYNP/Rocky Mountain tour: Den>Cheyenne>RC>DWD>Cody>YNP>GTNP>Jackson>S LC>S. Utah (1 departure). Also sells a lot of family f/d tours. Offers online product catalogue; would like to develop a dedicated ranch page featuring images, info, rates, etc. They have a number of inquiries on ranches but offer minimal product. States please provide ranch info. Referred A4Y/RMHT for ranch info as well. Int. in attending Mega Fam (attended 3 years ago); He would love to write a blog about a ranch stay in the RMI region to promote summer vacation with kids for summer 2014. Will provide Kristian with content for this blog. Also looking to develop ID product; discussed Craters, Pocatello, Boise, Coeur D'alene, wineries, Bruneau Sand Dunes, Sun Valley, etc. RMI-Germany please follow-up. MegaFam11: Ms. Katharina Stehning Ger08/11: Beatrice Erbert requested Posters from RMI destination. The framed posters will be for decoration and sales purposes. PW11: Meeting with Kristian Lehmann. Would like to receive state maps and RAGs. Very interested in a fam tour to our region. Discussed Mega Fam and options for a personal trade fam. Needs a receptive operator to work with. Mentioned A4Y and RMHTs. Carola, please follow up with their contact information as well as the materials. ITB11: Met with Beatrice Erbert. Offers FIT and Fly/Drive. Created a flyer in 2009 with a RMI special that was distributed at consumer shows. In 2010 included RMI info in their brochures as a teaser. Bookable product is online. Only offer the US. Interested in the 2011 Mega Fam. Needs region content for their website. Needs receptive ITB Berlin 2014 17 Tour Operator Tour Operator Faszination Ski/Faszination Fernweh FTI Frosch Touristik GmbH Mrs. Manuela Dübler, Anja Jörder, Sandra Kätsch, Carsten Wintergasse 14 D-69469 Weinheim Postal Code Germany Phone Fax Mrs. Beate Nowag, Katharina Wiesheu, Ulrike Grube, Mr. Michael Landsberger Straße 84-90 D-80339 München Postal Code Germany 011-49-6201-2580880 Phone 011-49-6201-592977 Fax faszinationski@t-online.de info@faszinationski.de www.faszination-ski.de info@faszination-fernweh.de Website www.faszination-fernweh.de Company Profile E-mail E-mail Website The largest German operator specializing in ski packages to the region. Very involved with Jackson Hole. Attended Mega Fam in 2010-11 and Roundup in 2004. ITB14: Met with Mr. Carsten Dübler and Christine Teske, the new sales/marketing manager. Shared appt. w/ ND. Faszination Ski/Fernweh is a T/O specializing in NA. Offer f/d, motorhome vacations, city trips, outdoor adventures and motorcycle tours. Currently offer three f/d tours to the region (one featuring WY only, another with ID, MT and WY and another with ID/WY). Also offer Old Faithful Inn, Rustin Inn and Togwotee Lodge in WY. Looking for new product. Started offering summer product 3 years ago/ski for the last 15 yrs. Fernweh is a branch of Faszination focused primarily on image inspiration. Built new brochure that's selling very well. Offers online booking. Wants to promote fly/drive inspiration via TravelZoo-create customized itineraries/submit to Carsten for offer. 35,000 ppl on TravelZoo daily. Also proposing TravelZoo newsletter. Past newsletters have had tremendous success (example: 1 newsletter resulted in 150 inquiries/55 bookings-30% conv. rate; 1st booking took place w/in first 2 hours). Newsletter cost: $7,000 (50% covered by Faszination/50% by partners)-distributed to 750,000 ppl-targeted segment. Can also offer customized teaser banner on Bild.de; would link directly to f/d itinerary. Cost: $1,000. Also wants to create 18-21 day f/d that balances entire region. Wants to attend Mega Fam but has honeymoon around that time that creates scheduling confict. RMI-Germany please follow-up. GER03/13: They worked very hard on the new brochure and have a new booking program for all their tours. It allows the costumer to change their itinerary on their on. They also want to expand their product on travelzoo and plan to place more Google adwords. Their fly drives sell the best. The winter season was good but not as great as the years before and they felt a slight decrease, which always depends on the snow in the Alps. Anyway they received lots of bookings for Jackson Hole and would like to get some new images for their brochures etc, winter themes but also summer. WY and MT presented their short video clips on their homepages, which Faszination can use. MT 011-49-89 / 2525-0 011-49-89-2525-8103 011-49-89/ 2525-6565 011-49-89-2525-8109 Katharina.wiesheu@fti.de ulrike.grube@fti.de laura.huetter@fti.de www.fti.de Company Profile ITB14: Met with Laura Hütter. 2nd largest US wholesaler. Have over 10,000 certified agents. Generate 1 Billion EUR annually. 4th largest T/O in Germany. Use Meeting Point for receptive. Sold 1,297 room nights last year; decrease in sales due to gov't shutdown. Can offer TA trainings via roadshows/presentations. "North American Roadshow" is 5 days/5 cities (4,500 EUR, includes transportation/lodging). Difficult to provide direct ROI data on travel agent sales since agents sell product from variety of operators. 1297 room nights for the whole RMI region in 2013 were generated. RMI-Germany please follow-up. GER01/14: In association to their North America themed roadshow we provided 21 of our give-away bandanas for the FTI staff and partners. They want to design the show around the American looks & feelings and they are going to match their outfits to that theme. RMI is not a partner of the roadshow but we also provided a theme-matching image and the RMI logo, which will be shown in their presentation as "outfit sponsor". The roadshow is going to take place from February 10th - 14th, 2014 in 5 different German cities. MegaFam13: Alice Dimora GER06/13:We followed up with Uli after Mathias and Kim met her at IPW in Las Vegas. She sent the proposal for the FTI Academy again which we already presented at Roundup. It stayed the same except that we do not need to offer an incentive trip for the travel agents from the academy, as FTI is not planning a fam trip to our region in 2014 due to management decisions. Furthermore she sent a new proposal for the FTI Roadshow. It is a B2B travel agent training called “USA Roadshow 2014” in 5 different German cities including interactive marketplace (own desk, brochures and giveaways) and evening event with American buffet. They are planning to have 12 to 18 partners and expect 80 to 100 travel agents per city. The price for this is EUR 3,000 per partner, subject to a minimum of 12 partners. This ITB Berlin 2014 18 Tour Operator Journalist FTI Touristik Fuldaer Zeitung Mr. Paul Haselmayr, Head of FIT Department Baeckermuehlweg 59 AT-4030 Linz Postal Code Austria Phone Fax E-mail Website Walter Kreuzer Obertorstrasse 36 D-36381 Schluchtern Germany 011-43-732-9006 Phone 011-43-732-37610090 fti.usa@magnet.at paul.haselmayr@fti.at www.fti.at Company Profile 011-49(0)6661 965617 011-49-172-6550915 (cell) Fax 011-49(0)6661 965630 E-mail wkreuzer-jossa@t-online.de Website Postal Code walter.kreuzer@fuldaerzeitung.de www.fuldaerzeitung.de Company Profile ITB14: Met w/ Mr. Paul Haselmayr. FTI Touristik is an active T/O in Germany, Austria, Switzerland and France. Offers 20 brochures w/ worldwide product portfolio. FTI group is No. 2 in USA w/ FTI Touristik, BigXtra, Sonnenklar, Gold by FTI, 5vorFlug, LAL (Language & Leisure). Business going well/started slow but picking up. Discussed What's New in the region; gave flash drive. Interested in Mega Fam; RMI-Germany please send dates when finalized. Marketing Proposal: FTI Roadshow-5 cities/week w/ exposure to 700+ agents. Can also offer 2 day Formula One event in September with 200 travel agents, with workshops and a B2C monthly flyer in daily press (circ. 200,000), upper Austria newspaper for people with higher income, come out every month – different option. RMI Germany please follow-up. GER08/11: The early bird special “Sorglos Frühbuchen Garantie” allows customers to cancel their booked tour free of cancellation fee until 30 days before start, and travelers age 55 and up can save up to 30%. They also expanded their hotel program in package and modules. FTI Austria is content to note a double-digit booking increase so far this year. GER08/07: Discussed current season and travel to the US in general. Offer all the FTI products, which are also featured in the German brochure. Bookings for RMI are on the same level as last year: after a very good start bookings slowed down a bit. Unfortunately could not give us detailed numbers. Are interested in new photo-material from the RMI region. Updated all relevant contact information. Sent the new 2007 RMI photo CD. will stay in touch. ITB14: Not planning on visiting the region this year but definitely int. in 2015. Article on Mammoth Site coming out in Spirit of the West in the next 3 weeks or so. Discussed Heart Mountain as possible story angle. RMI-Germany: add Mr. Kreuzer to trade newsletter (already receiving media). Int. in BRU 2015. GER04/13: Published Geschenk in die Welt A gift to the world in Salzburger Nachrichten for a value of $84,535 GER03/13: He gave us a short review of this trip. Mr. Kreuzer informed us about his planned trip for summer 2013. He’s planning to visit Yellowstone NP in July 2013. Due to the fact that Mr. Kreuzer has already been to Yellowstone NP and since it’s high season, it will not be possible to provide complimentary accommodation in the park. However, Gary will be able to offer him a special rate . Mr. Kreuzer will contact him directly. Rita introduced the Wolf discovery tour (offered through the Yellowstone Association Institute) which Mr. Kreuzer was very interested in doing (target date: July 11). Rita (or her successor) will try to arrange Mr. Kreuzer’s participation in that tour. After leaving Yellowstone he will drive on to Salt Lake City, either via Wyoming or via Idaho. He collected information on both tour suggestions and will let us know what he decides. We will forward Mr. Kreuzer the information on the new media regulations at Yellowstone NP . GER02/13: Published in Journal, titled Not with the tail over the nose for a value of $24,386 ITB13: Met with Walter and Beate. Recently traveled through YNP and did a Wildlife Tour over to Missoula and had a great experience at the Smokejumper Center. Saw a practice jump and went on tour of planes where they drop fire retardents. Went behind the chutes at the rodeo. They are coming to the region again arriving in Denver July 9 and including Riverton overnight on the 9th and July 10, 11 and 12 in YNP. May consider coming through ID on their way back from SLC. Is requesting early morning wolf tour ITB Berlin 2014 19 Tour Operator Tour Operator Karawane Reisen Knecht Reisen Mr. Peter Albrecht, Ms. Julia Ohlott, Ms. Christina Claus Schorndorfer Straße 149 D-71638 Ludwigsburg Postal Code Germany Phone Fax Mrs. Daniela Ranalder, Mr. Rech Urech, Mr. Kenny Prevost, Rohrerstrasse 100 CH-5001 Aarau Postal Code Switzerland 011-49-7141 28480 Phone 011-49-7141-284859 Fax E-mail Website E-mail www.karawane.de Website Company Profile 011-41-62-8347 111 011-41-62-8347101 (Marcel) 011-41-62-8347 100 ozeanien@knecht-reisen.ch snow@knecht-reisen.ch sdimitriadis@knecht-reisen.ch www.knecht-reisen.ch Company Profile ITB14: Ms. Christina Claus cancelled due to illness. RMIGermany will follow-up to address any needs. GER11/11: Karawane published their new catalogues, Canada & Alaska“ and „USA & Hawaii“, offering tours for FITs and special groups on a total of 318 pages. GER03/09: Karawane Reisen send emails, requesting brochures for Wyoming (esp. Yellowstone National Park). USA bokings are still doing well and they do need the material for better consultation of their clients. Explained the situation regarding the German Real America Guide. Sent out Wyoming Vacation guides. ITB08: Met with Peter Albrecht. He is interested in A4Y's ranches and adventures. Will mail tariff. Will create small group to US with A4Y. Mrita, please follow up. MegaFam07: Ms. Jula Ohlott GER04/07: Offer 2 bus tours and 2 Fly Drives to the RMI region, also offer Motorbike Rental (Jackson, Billings, Great Falls). Saw a 12 % increase in bookings to the US last year, special interest in the Western US States. Will start planning the new catalogue in June. Offered support and sent new RAG as well as new States brochures, provided State Maps and RAGs to hand out to clients. Added Karawane to our list for the quaterly RMI Newsletter. ITB07: Met with Mr. Albrecht. Needs about 30 maps and 30 RMI guides. Have catalogue where they feature RMI . Do FIT's and groups - sell directly and over the internet. US sells well. RMI - feature in general. Flex drive/RV/Bus tours. ATI and smaller receptives they work with. RMI Germany will follow up. GER01/06:Mrs Rath of German tour operator Karawane Reisen stopped by at the USA booth at consumer show CMT in Stuttgart and requested brochures on the RMI destinations to hand out to interested clients. Karawane Reisen belongs to the Best Of Group and is thus offering the same USA programm as Cruising Reise, who are also part of the Best of Group. The catalogue includes several ITB14: Met with Robin Engel. Shared appt. with ND. Works with NWT, ATI, American Ring, Bonotel, Tourico and GTA for receptives. Knecht Reisen wants to develop small niche market brochure for RA region; serves as inspiration guide and compliments their primary catalog. Printed 10,000 copies ($800/page) through 27 Knecht agencies and 900 priority partners in Switzerland as well as tourism fairs Knecht attends. Can include all states as well as individual partners (MRUSH, YNP, Glacier for example). Can provide listings for iconic attractions for additional $800/page. Distribute to "official" Knecht" agents as well as priority partners. Also distribute at tourism fairs. Offer online version as well. Best time to print is Thanksgiving-Xmas. Will provide booking info for analysis. 80 partners max. Would coordinate info with RMI, states and German office if approved. Need 6 weeks time to prepare material. Will present and include as part of the FY15 marketing proposals for the German-speaking market. GER09/13: contacted Robin Engel from Knecht regarding Edutainment activities for RMI and North Dakota. Robin mentioned that the bookings for this year Edutainment is already tight and we could get a table at the Consumer Event November 16,2013. The Seminar on the 15th was already sold out in August. WTS has offered RMI to participate within the WTS Space and could save costs. Robin will follow up on the 2014 dates and costs as these are not planned by now. MegaFam13: Aline Knecht 10-1-13: Lukas Schultheiss has left the company and the tourism industry. Robin Engel will take over as the Product Manager for North America GER07/13: We talked to Lukas regarding the proposed trade/consumer show Travel Day 2013, which will take place November 15 and 16, 2013 in Baden, Switzerland. Friday will be the trade day where 60 participants will have ITB Berlin 2014 20 Tour Operator Tour Operator LAGRAFF Reisen Lagraff Reisen OHG Mrs. Elke Nett, Abt. mbr incentive tours Mr. Lutz Ammann In den Mittelweiden 2 a D-56220 Urmitz-Rhein Germany Eisvogelweg 5 D-14169 Berlin Germany Phone Postal Code 011-49-2630-96370 Phone 011-49-30-8141265 Fax 011-49-2630-963717 Fax 011-49-30-8141265 E-mail elke.nett@lagraff.de E-mail lutz.ammann@lagraff.de Website www.lagraff.de Website Company Profile Postal Code www.lagraff.de Company Profile ITB14: Shared appt. w/ ND. Tour operator actively selling group tours; especially interested in special topic tours. Works through local travel agencies. Fred and Terry Harzinski sat in. Doesn't sell that much product. Usually has many plans but they seldom materialize GER10/05: Lagraff Reisen is a tour operator who offers a variety of year-round holiday trips all over Europe as well as to the US. They organize bustours as well as incentive tours on request. They cater to more than 400 clubs, organizations, and associations meeting the individual travel needs. Two catalogues are published every year to serve the customers. A separate office, located in Berlin, is specialized in group travelling to North America and Asia. The incoming department, mbr incentive tours, offers tours to North America. Customers include trade fair participants, choirs, orchestras, historical groups, sport groups and other special interest groups. We contacted Ms. Nett to learn how her business is doing and what she is planning for 2006. She stated that they are in the middle of planning trips to tradeshows and business trips to the US for their clients. At this time they have not finally decided what tradeshows they will offer trips to in the US. She realized that the US business is doing better. We gave her an overview on the RMI region with all its highlights and offered our assistance for upcoming projects. ITB14: Met with Mr. Lutz Ammann. Shared appt w/ ND. Tour operator actively selling group tours; especially interested in special topic tours. Works through local travel agencies. Primarily MICE clients. Does lots of business with military reunions bringing service men back to Germany that have been stationed in Germany. ITB11: Met with Lutz. Tour operator offering special interest groups. They do not offer product in our region. Is still printing a brochure. Has been in the US market since 1984. We don't have much info. on their company. Business info/trade trips and special interest groups of around 10 people. Is planning to do more marketing. Would like info on the states for itinerary options and to be kept informed on what's new. Sometimes they organize trips with receptives, sometimes direct. Maureen covered a few topics of interest (Wild West, Native culture, Old West history, gold/silver mining, paleontology, activities, wildlife, National Parks, rodeo, powwows, etc.). Is interested in topics that choir groups might be interested in. States, universities, churches, etc. Would combine their vacation trip with singing. Would do a performance for free if venue is appropriate. Usually 1 busload of 100 singers promoting German/American relations. Carola, please follow up and make sure Lutz is on the NL mailing list. He is very interested in beginning a relationship. GER04/06: We met with Mr. Ammann of Lagraff Reisen, a tour operator who offers bus tours, incentive trips for groups as well as FIT travel. We learned that their clients are veteran groups, a lot of them travelling to reunions in the US every 3 years for 1 week. Some of their clients are also special interest groups such as bands, choirs, clubs who travel with a group size of 20-120 people. Lagraff Reisen itself does the promotion in local newspapers. The contact they use to set up reunions or choir tours are the local cultural affairs offices or schools/universities. Since they are generally travelling on a limited budget they are ITB Berlin 2014 21 Tour Operator Tour Operator Meridia Reisen Mrs. Elfriede Wrank-Wrba Gutbrodstr. 58 D-87634 Obergünzburg Germany Meso Reisen GmbH Tanja Lindemann, Dr. Ulrich Finke, Ms. Katja Henze, Anna Wilmersdorfer Str.94 D-10629 Berlin Postal Code Germany Postal Code Phone 011-49-8372-972983 Phone 011-49(30)212 341910 Fax 011-49-8372-972984 Fax 011-49-302-1234-1927 E-mail mail@meridia-reisen.de Website khenze@alternativ-tours.de tlindemann@alternativ-Tours.de info@meso-berlin.de www.Alternativ-Tours.de Website www.meso-berlin.de Company Profile E-mail www.meridia-reisen.de Company Profile German tour operator featuring annual regional product. Specializes in tailormade fly/drive and motorcoach tours. Attended Roundup in 2004 and 2006. Attended Mega Fam in 2002, 2011 and 2012. ITB14: T/O and wholesaler specialized in tours to the US and Canada. Tours for independent travelers/small groups. Offering f/d, escorted bus tours, hotels, ranches, lodges, outdoor activities, camper and motorhome tours. Offer 4D Longhorn Guest Ranch. Only offer f/d's in southern western states. Offer bus tour including WY/YNP. Was at '98 RU in Idaho. Gave her a flash drive and A4Y sample itinerary (works w/ A4Y). Introduced all 5 regions. Offered assistance with sample itineraries or building new ones. Is interested in developing more product in our region. RMIGermany sending 50 RAGs. ITB08: Met with Elfriede. They are offering mostly Canada and Alaska. So far (but have done special itinerary looking concerning US already through A4Y.) Offer to upscale clients. Wants to publish US catalog for 2009. Very interested in RMI states (logical add-on to Canada West itineraries) Interested in Rouondup and MegaFam. GER02/04: Frankfurt office talked to Mrs. Wank-Wrba regarding her ITB participation. We learned that she is not going to ITB this year. A reason was not mentioned. She told us that she receives a very high number of requests for travel to the US. The bookings are good but could be a lot higher. In her opinion the number of people travelling to the US this year increased extremely, but many are still waiting with the booking of the tour since they hope the Dollar exchange rate will be even better than it already is. We asked if she realized any preferred regions in the US that people booked increasingly. She told us that there was no tendency or trend to be seen, since tourists booked tours allover the US. We provided her with our current German RMI brochure. We will follow up with her to see if she needs anything else. f GER11/03: Frankfurt office talked to Mrs. Wank-Wrba, owner of German tour operator and travel agency Meridia regarding their current product offered. We learned that the USA product Mrs. Wank-Wrba is ITB14: Ms. Tanja Lindemann stopped by the booth to discuss Sebastian Keller's upcoming trip to the region in May. Has a client coming to SD in August and is looking for unique Native American experiences. Stephen discussed Lakota Ways and gave Ms. Lindemann Kiri Close's contact information. GER11/12: We thanked Van for her participation in the RMI Mega Fam in Montana and South Dakota. She mentioned that she had a great trip. We sent the image dvd and will stay in contact. MegaFam12: Mrs. Thi Tuyet Van Ngyuen ITB12: Met with Katja Henze. She attended Roundup 2006. Looking for 'What's New.' We covered all. NL12/11: lgebert@alternativ-tours.de CC other MegaFam11: Ms. Lydia Gebert PW09: Met with Anna Gorczyca, Product Manager. Meso has opened a new office in Poland last year. Anna deals with Poland only. We presented an overview of the region. Carola please follow up with additional information. GER08/08: Received our suggestions for the multimedia show presenters. Mr. Ulrich Pfaffenberger will produce a show for them and will present it during their two information events 1)Berlin: November 8, 2008 - expect approx. 200 regular clients 2)Leipzig: November 19, 2008 expect approx. 250 clients Will rent a large room to hold presentations. Multimedia Show will concentrate on the Northwest of the US and involve the RMI states. Meso Reisen will participate in the Consumer Show Leipzig November 19-23, 2008. Plan to attend with a large booth. Will concentrate mainly on the US - as they will be almost the only TO with US offers participating. Are looking for support regarding decoration, information brochures and maybe even staff. Will send posters and Real America Guides (or substitute) for the Leipzig consumer show and also for the information days to distribute. We also discussed other promotional activities during the Fair: Meso mentioned partnering with a catering ITB Berlin 2014 22 Tour Operator Tour Operator Pathfinders Penta Reizen Selectair Claudia Bagi Luc Demuynck, President; Pieter de Muynk, Sam Degryse Stita House, 11 Trinity Lane GL52 2NT Cheltenham United Kingdom Nieuwstraat 31 B-8870 Izegem Belgium Phone Postal Code 44(0) 242-538934 Phone 32 051 33 33 11 Fax 44 (0) 1242-521422 Fax 32 051 31 47 53 E-mail claudia@stita.co.uk E-mail info@pentareizen.be Website www.pathfinders.co.uk Postal Code Website Company Profile Company Profile ITB14: Drop-in appt. UK-based group agency (Claudia is a German native). Has an Australian group of farmers coming to the region May 2014, approx. 37 pax. Start in SLC>Boise>Montana>Wyoming. Looking for active farms specialized in Hereford and Angus beef. Spoke to Terry and Kent and they gave her some ideas on cattle ranches in the area. Dropped by again on Friday and further discussed ranches with Kent. ITB14: Luc Demuynck stopped by booth. Belgian T/O-sells group tours to our region. Needs 50 regional maps/Idaho scenic byway maps. RMI-Benelux please follow-up. BEN02/14: We met with Pieter at Salon des Vacances. After the very successful motor trip through Idaho, they decided to repeat this in September 2014. At the time we spoke to him, the trip was almost full again. He was very sorry to not be able to attend Round Up in Missoula (which is included in this trip), because of obligations in Belgium he was not able to reschedule. He is however happy to join us at the Buckle Club Party. BEN01/14: As last year a motorbike trip will be organized through Idaho, in cooperation with Penta Reizen. They are organizing an information evening in February. So far 90 people have registered for this evening. We have supplied them with brochures. BENMISS13: Met with Sam. They sell all of the US. Work with RMHTours. Most tours begin in SLC and go to West Yellowstone or Gardiner, to YNP, over the Beartooths to Cody, see Devils Tower, Black Hills (3 nights), see Ft Laramie and end in Denver. Another popular tour visits YNP and Jackson and goes to CO and Moab. Also start in SEA, include Vancouver, into Alberta, Whitefish, YNP, Waterton and Calgary. His boss Pieter did a motorcycle tour in Idaho in 2013. They make a custom made road book for their clients. Discussed Roundup - RMI-BEN please send info. He requested 20 copies each of YNP and GTNP maps and green booklets. RMI-BEN pls followup. BEN06/13: Pieter is working on a motor trip out of Boise, to Yellowstone, into Montana, via highway 12 back into Idaho. Upon booking the group didn't realize that there are no longer FIT rates to Boise. The trip will take place in September and has 10 participants. For 2014 they already are thinking of planning an adjusted itinerary. MT discussed the possibility to start in Billings, since YNP is one of the main attractions for this trip. BEN12/12: Meeting with Ilse Vannieuwenhuyse of the De ITB Berlin 2014 23 Journalist Tour Operator Profi Reisen Verlag RM-Reiseteam Ms. Janin Nachtweh Mrs. Rita Mahrdt, Petra Arens-Fleischmann Seidlgasse 22 AT-1030 Vienna Austria Windmühlenstraße 47 D-50129 Bergheim Germany Phone Fax Postal Code 011-43-1-7142414 011-43-1-71424144 janin.nachtweh@profireisen.at news@profirisen.at marketing@profireise.at www.profireisen.at Website www.tip-online.at Company Profile E-mail Phone 011-49-2238-929888 Fax 011-49-2238-929890 E-mail petra@rm-reiseteam.de Website Postal Code www.rm-reiseteam.de Company Profile German motorcycle tour operator specializing in tailormade group tours featuring outdoor sites/activities. ITB14: Int. in attending BRU but timing is an issue. Attended VUSA Austria fam in 2010. Discussed annual USA supplement catalog-both b2b and b2c. Features RMI Region & Rodeos. Would like to feature Nature/NPs in 2015. Would also like to write feature on skiing in Jackson. Kent discussed Jackson Mountain Resort's recent ranking by Ski Magazine as the #1 ski destination in North America. Discussed moon-like features of Badlands NP; Terry K. discussed Craters of the Moon which she found very interesting. Also interested in natural hot springs. RMI-GER please follow-up. Maureen, please follow-up with BRU info/possible invite. GER12/13: Talked to Janin Nachtweh regarding the 2014 USD Special Folder which will be published beginning of the new year. Topic of the 2014 issue will be "Sports and Activities." For a general overview of all US states Janin is collecting all kinds of information on these topics. We provided her with the required material and offered further assistance. GER04/13: Wrote Janin Nachtweh an email and asked if she needs any help regarding input, information, images etc. for future projects. Janin called back and offered to send her texts about our destinations for the Visit USA Swiss website. She can put everything on there as long as we send her the final input.. She didn’t have time yet to plan any projects, but she will inform us as soon as she has more details. GER03/13: Janin presented her new USA folder 2013 with the topic culinary. But she is already looking for input and inspiration for the 2014 edition. The new folder will have the main theme sports and activities. Janin is always interested in very unique stories which are special for our region. We came up with the idea that rodeo is the only professional state sport in our states which is also special. Janin would like to present the whole culture behind that sport and like to connect this rodeo story with a ranch vacation topic within her new folder. Rita mentioned the Cheyenne ITB14: Rita M. accidentally double-booked her appt. Will follow-up later. RM-Reiseteam is a German TO specializing in motorcycle tours. They only sell trips after they personally attend. RM-Reiseteam requested RAG distribution at IMOT and Swiss Moto Show in Zurich but we declined this year. GER01/14: Rita Mahrdt offered to distribute brochures at the consumer shows they are going to participate as in the previous year. Unfortunately it was too late to confirm the first event "Motorradwelt Bodensee" in Friedrichshafen, Germany because it was too short dated (Jan 24-26, 2014). - IMOT Munich, Germany (Feb 14-16, 2014) - Swiss Moto Zurich, Switzerland (Feb 20-23, 2014) 300 brochures for each show = 600 total, with an overall fee of $235 Sent out proposal to RMI awaiting reply. GER01/13: We were in contact with Rita from RMReiseteam and she mentioned that she will have a large booth at two motorcycle consumer shows. The "Motorrad Messe" in Hamburg January 25 to 27 and the "Swiss Moto" in Zurich (biggest Swiss motorcycle show) February 21 to 24, 2013. She asked if we could provide brochures for these two events. We provided her with RMI guides, SD +WY brochures, as this was exactly what she was looking for. She also stated that their website www.rmmotorradreisen.de was re-launched at the end of 2012 and has many new features now. GER09/12: Rita contacted us regarding dates for the Cheyenne Frontier days. She is planning a tour through WY over Cheyenne Frontier Days and wanted to insert some highlights. As the dates on the website still showed the 2012 dates, she wanted to make sure that the parade is still on Tuesdays/Thursdays and the big Pancake Breakfast still on Mondays/Wednesdays/Fridays. The tour will be published in the new catalogue which will be first handed out at Intermot the big bike show beginning of October. ITB Berlin 2014 24 Journalist Tour Operator Sächsische Zeitung Mrs. Nora-Maria Miethke Ostra Allee 20 DE-01067 Dresden Germany SK Touristik GmbH Mr. Thomas Reichert, Markus Knuepp, Rainer Schoof, Daniela Im Südfeld 96 D-48303 Senden–Bösensell Postal Code Germany Postal Code Phone 011-49-351 / 4864-434 Phone 011-49-2356-345910 Fax 011-49-351 / 4864798 Fax 011-49-2356-345911 E-mail nora_miethke@yahoo.de E-mail Website www.dd-v.de Website Company Profile info@sktouristik.de daniela@sktouristik.de mailus@sktouristik.de www.sktouristik.de Company Profile ITB14: Met with the journalist Nora Miethke. Nora focuses on the issue of family vacation / traveling with children. Nora is planning to write about her family vacation in the USA in summer 2014 traveling with a toddler. The routing is not completely fixed yet and they might travel through Idaho during their trip Asked Terry for family-friendly places to visit in and around Boise. We will follow up with Nora and provide the respective information. Terry sent us ideas for family vacation in Boise which RMI-Germany forwarded to Nora. German office offered her our further assistance. America Journal is also interested in her story for one of the next issues. RMI-Germany will follow-up. German tour operator featuring fly/drive, accommodation and package product in summer catalog. Specializes in custom tours featuring ranches, history and outdoor activities. Works with American 4 You and Rocky Mountain Holiday Tours for receptives. Attended Mega Fam in 2008. ITB14: Met with Markus Knupp. SK Touristik primarily sells Canada but has recently expanded US product. Looking for lodging/unique fly drives. Offer a variety of ski product. Attended RU in the past and are looking to promote the RMI Region. Have large catalog of unique properties (hotels, ranches, B&Bs). Looking for new unique properties. Stephen mentioned DMG, Martin Mason in DWD. Interested in attending 2014 Mega Fam or possible ind. trade fam; German office please follow-up. Aren't tied to a particular receptive (often work w/ ATI, Travalco, A4Y, RMHT), but sometimes book direct. Kent discussed Turbin Meadow Ranch and new shooting activity in Jackson. Markus is coming to the region for a 3 week vacation in July/August. Would like to set up site inspections; will contact when he nails down routing. Offers some ski product but not a lot of demand this year. Primary business is summer FIT travel. Offers inspirational activity catalog with open-ended booking (currently only offered for CAN product). RMI-Germany sending RAGs. GER03/12: Requested brochure material of South Dakota, Montana & Idaho to hand out to their clients. Sent 50 maps and 50 travel guides in each case. They still had enough Wyoming material. GER08/11: Discussed their current RMI sales and they are very happy with increasing demand and lots of bookings coming in especially for Yellowstone and Black Hills area. Are in need of additional material to hand out to their travelling clients. Many of them have booked during the fall season. Sent material. Also sent the newly received SD group tour guide, for new suggestions. Will start planning period for 2012 product soon and new brochure will be released for the Consumer Show season starting in November 2011. Informed already about the RMI Roundup 2012 taking place in Buffalo, Wyoming so SK is prepared to "save the date". NL03/11: Opened newsletter (rainer@sktouristik.de) ITB11: Met with Natalie Schmidt. Tour operator offering ITB Berlin 2014 25 Journalist Media Ski Presse Südwestrundfunk Wolfgang Greiner, Editor, Publisher Mr. Henry Barchet Eschenloh 29 D-84056 Rottenburg a.d. Laaber Germany Wilhelm Varnholt Allee 5 DE-68165 Mannheim Germany Postal Code Phone 011-49(89) 9010 88-75 Phone 011-49-0621-4104170 Fax 011-49(89) 9010 88-76 Fax 011-49-0621-4104190 E-mail henry.barchet@swr.de greiner@skipresse.de wg@roadtrip.cc www.skipresse.de Website www.roadtrip.cc Company Profile E-mail Website Postal Code www.bundbmedien.de Company Profile ITB14: Met with Wolfgang Greiner. Freelance journalist. Publishes magazine Skipresse and an online travel magazine called "Roadtrip" Wolfgang informed us that Skipresse exists as app and as a printed version. The magazine has been around for 10 years. Half of each issue consists of product (e.g. ski equipment) and the other 50% of destination reports The magazine is available for free, circulation is 130,000. He also informed us that the second issue of his online travel magazine was recently published and that it is now available via for Apple and also for Samsung as an android version (magazine layout has been adapted to the Samsung tablet/phone). Up until March they counted 3,500 downloads for the current issue According to Wolfgang, there are only three online magazine available at the moment, Marco Polo, Merian and Roadtrip. He is currently talking to two large Chinese outdoor magazines regarding a possible exchange of content. He's allso trying to connect with German automobile club ADAC for a possible partnership As for a possible press trip / story it would be good to combine the two magazines therefore a travel date that enables him to to research on skiing and other topics would be ideal. Earliest travel date would most likely be fall 2014. Possibly interested in Buffalo Roundup. Maureen/RMI-Germany please follow-up. ITB12: Met with Wolfgang. Introduced his new publication "Roadtrip Magazine," which is in addition to his ski magazine SkiPresse. Roadtrip Magazine covers the unusual and not normally known destinations. He is trying to find destinations that offer everything -- food, activities, lodging, etc. It is an iPad e-magazine available through iTunes. Will be produced every two months with 5-6 travel stories per issue. Will advertise Roadtrip via SkiPresse. Right now he is generating enthusiasm and looking for stories on both publications. He is interested in a fam trip to the region and additional materials. Rita recommended contacting Brand USA and referred Mr. Greiner to the new Brand USA rep company that Rita Hille is involved in. ITB14: Radio Journalist. Works for German radion station SWR Also has website "Audiotravel" (audiotravels. podbean.com), a travel audio blog. Mr. Barchet presented two ideas he had for the Rocky Mountain region and that would be broadcasted at radio station SWR. One is a series where they try to proof whether a song is real or not, e.g. like the German song "Es gibt kein Bier auf Hawaii (translates: There is no beer available in Hawaii)." They would produce a feature about Hawaii trying to find out if this statement is true or not This series is something like the "Mythbusters of music" There are two songs about Montana Mr. Barchet would like to use for his series. He stated that a lot of the region’s tourism aspects could be included in the feature. His second idea is personally related to him He would like to "follow the footsteps" of his father who studied at the University of Missoula after the Second World War. His plan is to visit the places his father visited back then and show how they look like today and the changes they have undergone in the course of time using material from his father Planned date for this story would be 2015. This topic could also be linked to social media and can cover a lot of different angles of the region. Mr. Barchet stated that he prefers to travel off season. Stephen and Kent told him that the best travel time would be either spring or fall. We informed Mr. Barchet that we will not be able to cover the costs for the airfare but would assist with a program. RMI Germany will follow-up. GER03/13: Henry Barchet is 20years in business and works for the German radio station SWR. But he also invented Audiotravels, a travel audio blog. Audiotravels is a mixture between a classic radio report and a travel blog but he doesn’t want to be compared to the blogger scene in Germany as most of them just write digital diaries. He wants to be journalistic and wants to create authentic stories about interesting people and their life experiences. ITB Berlin 2014 26 Tour Operator Airline Thomas Cook Touristik GmbH / Neckermann Reisen Sascha Büsseler, Mrs. PM Beate Hall, Mrs. Julia Howe, Ms. Thomas-Cook-Platz 1 D-61440 Oberursel Postal Code Germany United Airlines - Germany Patrick Poetzsch, Wolfgang Manner, Gary Myers, Mrs. Heike Darmstädter Landstr. 125 5. OG D-60598 Frankfurt Postal Code Germany 011-49-6171-651769 011-49(0)6171-652050 011-49-6171-6500 Fax 011-49-6171-652168 011-49(0)6171-6542050 011-49-6171-652125 service@thomascookag.com E-mail sabine.eckhardt@thomascookag.com, www.neckermann-reisen.de tcreisen@thomascook.de, Website www.thomascook.de Company Profile Phone 011-49 69 6050 -2660 011-49-69-60502-501 011-49-69 60502-350, 011-49- 69-60502356 Fax 011-49 69 60502598 011-49-6960502-778 Wolfgang.manner@ual.com E-mail heike.gruessner@united.com www.ual.de monika.kowalski@united.com Website www.unitedairlines.de Company Profile Phone Large German tour operator selling accommodation, motorcoach and package regional product; specializes in ranches. Attended Mega Fam in 2004, 05 and 06. Attended Roundup in 2007. ITB14: Met w/ Ms. Lisa Hartung. Shared appt. w/ ND. Thomas Cook Touristik GmbH and Neckermann Reisen are part of the Thomas Cook AG, which is the 2nd largest T/O in Germany. Offer wide range of products. Part of the Thomas Cook plc in UK w/ more than 23 million customers traveling annually. RMI region selling very well this year. SD, MT & WY sales all selling well. Lisa sending booking info to WTS. ID sales have been off/on. Have large profiles of properties; work w/ Allied T Pro, ATI, Bonotel, A4Y & GTA. Focusing on online sales but printed brochure still very popular. Thomas Cook division is the more high-end clientele. States please send hotel/ranch info. Online catalogue more comprehensive. Printing new brochure end of May. Looking for new properties/activities as well as high-res images. Can offer print/online proposals. Have large Facebook following. Could do 5-state promotion featuring 1 state/day. Also offer newsletter for TAs. Have product in all 5 states. Possibly int. in doing a crosspromotion fam w/ Condor. Send product recommendations ASAP for May brochure (ranches, unique hotels, activities). GER02/14: Sandra Cribari, Product Management Assistant has left flextravel after working for them for 7 years. Her last day was Feb. 21, 2014. She will start working for Neckermann Reisen as a travel agent on March 1, 2014. GER12/13: Sabine Franz from Thomas Cook AG informed us that as of 2014 their reservation service center will be located in Bochum/Meerbusch which is 3 hours north of Frankfurt. Therefore presentations to sales/reservation center staff are no longer possible in Oberursel when we have meetings with the product managers. GER05/12: Meeting at WTS office with Sabine Franz, Yvonne Jaeger and Sascha Buesseler In general they are very satisfied with their US bookings last year and also this year. The next annual catalogue 2013 will go to print in fall (October/November) and they start planning the pages now. Sascha is working on their system to get flexible fly/drives since customer mostly ITB14: Met w/ Wolfgang. Discussed data possibilities as well as the continued offering of discounted rates for trade fams. Mr. Manner discussed their data system that tracks United.com purchases. He can provide an annual report but data wouldn't be comprehensive. Can provide data for any flight coming through German hub (i.e. Stuttgart, Munich and Frankfurt). Gave Mr. Manner a number of airports to provide numbers for. Wants to partner w/ RMI on future marketing proposals/tie sponsorship to United. RU/Fam support-United no longer offers free airfare but can provide reduced rates (approx. 400 EUR/all fees included). GER03/13: Wolfgang presented that the international visitation was up in 2012, in South Dakota but also in all the other states. Wolfgang is planning to come to the Buffalo Roundup in South Dakota at the end of September this year. But it is not fixed yet. United supported us with the Roundup flights and they plan to do for the Mega Fam too. Rita mentioned the Brand USA campaign which will start in autumn probably and was worried if there are not enough seats for all the visitors who this campaign will hopefully bring to the US. Wolfgang doubts that, they have enough flights and seats and he stated that the international visitors have learned and they will book early enough in advance. ITB13: Met with Wolfgang and Heike. Was a meeting mainly to catch up with the states. Wolfgang plans to attend the SD Buffalo Roundup this year. Both attended ITB BC party. ITB12: Met with Wolfgang Manner. He reported that German bookings for 2012 are up 20%. Summer is looking good for advanced bookings. Discussed offering air for the SD Buffalo RU and assisting with RMI RU airfare. Can only work with RMI Germany though and no longer with other RMI offices. Huge group of German media (17 journalists) will be at PowWow. Highest ever. He suggested reaching out to them and will send us a list. Janine please follow up on that. Has no idea if UA will be offering new flights to our ITB Berlin 2014 27 Tour Operator Media USA.travel SK GmbH Vogel Corporate Media / Condor Inflight Magazine Mr. Silvio Rebmann, Managing Director Bianca Welsch Matternstraße 10 D-10249 Berlin Germany Leipziger Stra_e 126 D-10117 Berlin Germany Postal Code Phone 011-49-030-41935380 Phone 4930890481221 Fax 011-49-030-40041961 Fax 4930890481229 E-mail vcm-sales@vogel.de rebmann@nyctravel.de info@usatravel.de www.usatravel.de Website www.nyctravel.de Company Profile E-mail Website Postal Code www.vogel-corporatemedia.de Company Profile ITB14: Met w/ Mr. Silvio Rebmann. Shared appt. w/ ND. TO specialized in US city trips with a wide range of packages from budget to luxury. Offer a seamless travel experience for clients which includes flights, hotel, transfers and sightseeing tours. Most clients are FIT. Recently added Rocky Mountain fly/drive w/ stops at MRUSH and BH. F/D tours selling well this year. Int. in attending Mega Fam; RMI-GER please follow-up. Would send Romy Lohse who is also attending RU14 (No pre/MT1 post). Terry discussed ID product-whitewater/backpacking/hiking. Fred and Terry H. joined halfway thru appt. Fred and Terry H. discussed ND Cultural Heritage Center renovations, Mandan earth lodges, TRNP/Medora, United Tribes Int'l Pow Wow. GER07/13: USA Travel SK will extend their US-Portfolio and will include product from RMI. Romy Lohse contacted us requesting image material for their website to present the new product properly. We forwarded 2 images for each state. We told her we are happy to further assist if needed. GER07/09: German Tour Operator, Have ten employees. Is runing two companies. USTRAVEL.sk concentrates on travel to New York. Work with hotel in New Jersey with skyline view of Manhattan since it is less expensive. Likes to use 4-5 Star properties that are not downtown since they offer better value for money. For example have 7-800 pax for new year's celebrations in New York. Second company is Cube Travel which is a travel agency that will be transformed into a tour operator for worldwide offers. Only did business travel so far. Have new marketing department starting August.Plan to offer themed travel arrangements and special-interest tours, such as romantic, airline interested, etc. Would like to offer 25- 30 new products until end of year on Cube Travel's website.We informed about the RMI region and all the possibilities for special interest tours in our 4 States. Will send detailed information material and suggestions again per mail. ITB14: Combined appt with ND/MOA. Condor Inflight Magazine; new Condor flight from Frankfurt to Dusseldorf to MSP June 26-Oct 2 (2x/week, M/TH). Tri-annual publication (April-July, Aug-Nov, Dec-March). Wants to feature Real America region in Aug 2014 issue. Adv rates are typically $10,000/page. Can offer 5 page advertorial for 15,000 EUR (MOA + 4 states); 3 pages for 10,500 EUR. Magazine is the only literature offered on Condor flights. 2.2 million readers. 120,000-200,000 copies/edition. RMI +partners would provide content. Would like response ASAP to allow for planning. Can get cover-page exposure if we approve quickly. Tentative schedule: approval by the end of March; provide text/photos in May; print in June/July. Possibly co-op with Brand USA. ITB Berlin 2014 28 Rocky Mountain International 2232 Dell Range Blvd, Ste. 101 Cheyenne, Wyoming, 82009, USA Ph: (307) 637-4977 • Fax: (307) 634-8334 Email: MJung@RMI-RealAmerica.com | SNelson@RMI-RealAmerica.com Web: www.RockyMtnIntl.com, www.RMI-RealAmerica.com