Mike McCarthy - Executive Agent Magazine
Transcription
Mike McCarthy - Executive Agent Magazine
E XECUTIVE AGENT MAGAZINE TM ExecutiveAgent Magazine EA Mike McCarthy By Lalaena Gonzalez-Figueroa T hroughout the course of his accomplished career, Mike McCarthy focused primarily on nationallyrecognized banking institutions. As an executive focused on consumer direct sales, branding and marketing, he led successful lending teams in meeting the ongoing needs of consumers and industry partners. For two decades, Mike’s solid leadership and creative problemsolving skills allowed him to flourish professionally. But when the industry succumbed to the financial devastation that was affecting markets worldwide, he found himself in search of something new. Kinecta Federal Credit Union wasn’t just another financial organization; it was a thriving entity established by and for member clients, a place built upon a platform of member service, where “doing the right thing” wasn’t just a slogan but a cornerstone of success. Today, Mike reveals how Kinecta has impacted his professional outlook and how the organization is making tremendous strides within the real estate lending arena. “The essence of the credit union is often overlooked,” he explains. “At our core, Kinecta is about serving our members and providing critical products designed to address and meet their financial needs.” The core of the credit union, a relationship-driven platform, is being embraced around the country by consumers who have tired of transactional business practices. “In the last five years, credit unions have increased their mortgage lending shares by six percent,” Mike notes. “Our increased market action is a direct reflection of the changing perspectives of consumers and industry professionals, who seek something beyond a single loan or service.” With over 70 years in the industry, Kinecta is wellpositioned to understand the evolving needs of an increasingly savvy consumer base. More tech-savvy than ever, home buyers are seeking options that are at once convenient and effective, streamlined processes that save time and money. They’re also looking, notes Mike, for personalized and attentive care. “Customer service has become grossly overlooked in our industry, and consumers have become frustrated with constant changes as big banks have gone through multiple mergers and acquisitions. We can’t forget that at the heart of a financial transaction is an individual with very specific goals and needs.” Formed over 70 years ago as Hughes Aircraft Employees Federal Credit Union, Kinecta has blossomed into a bustling organization with a significant presence. Kinecta is one of the leading credit unions in the nation, with over $3.2 billion in assets and the capacity to close loans in 25 states. The credit union’s responsive and adaptive nature has allowed it to flourish quietly and steadily, to establish itself as a solid resource for consumers and business partners at every real estate market point. “Our origination growth is up one hundred percent from 2011,” notes Mike. “We have been well positioned to take advantage of the current market opportunity with record low interest rates while maintaining our relationshipdriven approach to business with our members.” While Kinecta is gaining a foothold in the residential lending marketplace, the credit union offers a full spectrum of financial products and services designed to add value to members and professional partners. Traditional banking, automotive loans, credit cards, and personal investment options including share certificates and IRAs are available in addition to purchase and refinance packages. And membership at Kinecta, notes Mike, is open to the general public. “It’s an easy process, and it opens the door to a comprehensive financial platform,” he says. Consistently providing value-added service is one of Kinecta’s ongoing objectives, and the credit union is accomplishing that through a number of venues. The organization has embraced technology and is constantly evaluating tools, systems and products that will facilitate a consumer-friendly experience for its members. Explains Mike, “We don’t take our member business for granted. At Kinecta, we remain focused on building business through great products and services. We are highly responsive to the needs of our members and business partners, and continue to identify new solutions that will allow us to facilitate successful transactions.” Mike, who oversees mortgage operations and leads the retail sales force of over 100 lending consultants, is enthusiastic about the ongoing growth and success of Kinecta Federal Credit Union, its members and business partners. “We’ve got great people here, who really believe in Kinecta’s approach of a foundation based on member service and building clients through relationship-driven business,” he says. “We are very well positioned for ongoing success.” Mike McCarthy Kinecta Federal Credit Union 4041 MacArthur Blvd. Ste. 100 Newport Beach, CA 92660 310-343-1489 MMcCarthy@kinecta.org NMLS ID 440921 ExecutiveAgent Magazine