Annual Report 2003 - Flughafen München
Transcription
Annual Report 2003 - Flughafen München
Annual Report 2003 xx Introduction Foreword Chronicle Executive board and directors Ten-year overview 3 4 6 7 The airport in figures Key figures Munich in comparison 9 9 Flughafen München GmbH in 2003 General development Passenger traffic Air freight and air mail Business performance Non-aviation business Personnel Subsidiaries and associated companies Environmental protection Corporate communications Marketing 10 14 18 20 24 28 32 36 38 40 The inauguration of Terminal 2 42 2003 year-end accounts Management’s review Annex Supervisory board’s report Balance sheet Income statement 47 51 59 60 62 2 Foreword For Munich Airport, 2003 was a milestone year in more than one regard: With Terminal 2’s successful start on June 29, we finally elevated Munich into the Champions’ League of aviation. At the same time, we embarked on our M-Power project, which sets out to restructure our group of companies and pave the way for the future. As the traffic figures for the past year demonstrate, Munich remains one of those airports capable of exceptionally rapid growth. With around 24.2 million passengers in 2003, Munich Airport recorded roughly a million more movements than a year earlier. The number of takeoffs and landings, too, climbed to a new all-time high at roughly 343,000. This strong performance put Munich International back in eighth place in the rankings of Europe’s leading commercial airports, in spite of the persistently difficult geopolitical and economic circumstances. Such factors as the war in Iraq, fears of terrorism, SARS, the slow global economy, and lackluster consumer demand impacted heavily on the air transport sector. And while several aviation hubs among Europe’s top ten reported flat or declining passenger volumes, Munich was able to record substantial growth. Thanks to Terminal 2 and the fact that it has doubled our handling capacity to 50 million passenger a year, we will be in an optimum position to capitalize on future opportunities presented by the aviation marketplace. Munich offers airlines the conditions they need for long-term growth: a runway system with considerable development potential, two exceptionally modern and well-designed terminal buildings with enormous capacity reserves, and a hub structure that ranks Munich as an ideal gateway to Europe. At the same time, the FMG Group will also be fit for the future. With M-Power, our project to overhaul group strategy and raise profitability, we will re-frame our organizational structure to align with the changes that have already taken place in our infrastructure and to gear up for the challenges we will face in the years ahead. We can only continue to build on our successes of decades past if we ensure that we are consistently able to respond rapidly to our market’s constantly changing needs and expectations. Flexibility and adaptability have always been fundamental prerequisites for success in the aviation sector. Those who fail to adapt sufficiently fast to its changing conditions and requirements pose a threat to their own survival in the longer term. This is a hard lesson that a number of high-profile airline companies have had to learn in recent years. And it’s a harsh fact of life for airports, too: Once state-run facilities, they have long since had to transform into business enterprises, and today face enormous competitive pressures. This is exactly where M-Power comes in, our second big milestone in fiscal 2003. We want to be ready to meet future challenges head-on, and I’m confident we will be. We also want to accomplish the same quantum leap forward at an organizational and strategic level that we have already achieved with the doubling of our capacity. Then, Munich Airport will be truly ready for the tasks and opportunities that lie ahead. The fact that Munich International completed the past year as successfully as it did is primarily a tribute to the immense dedication of our employees, and to them I extend my sincere thanks. My thanks also go to our shareholders for the clear and unambiguous line they have pursued, a line that has given us the necessary backing and support to grow into one of the foremost hub airports in Europe. Dr. Michael Kerkloh President and CEO, Flughafen München GmbH 3 Chronicle January 9, 2003 The final countdown begins for Munich Airport’s new Terminal 2, built and operated by Flughafen München GmbH (FMG) and Deutsche Lufthansa AG. In preparation for the start of operations, all of the crucial handling infrastructure – the baggage transportation system, IT equipment, the check-in desks, and other installations – are put through a trial run lasting several months, during which some 3,600 “extras” play the part of Terminal 2’s first passengers. The goal of the trial operations is to simulate as closely as possible real-life passenger, baggage, and aircraft handling processes. At the same time, FMG and Lufthansa employees who will be working at Terminal 2 and its ramp area are put through internal training programs to familiarize them with the new equipment, operational procedures, and the topography of the airport’s new facility. February 12, 2003 At the annual press conference, Flughafen München GmbH’s executive board presents the traffic figures and operating results for 2002. In spite the difficult overall business and economic climate and the after-effects of the terrorist attacks of September 11, 2001, passenger movements were just 2 percent lower than a year earlier, at roughly 23.2 million. As for the number of takeoffs and landings, the airport was able to report a new alltime high of almost 331,000 commercial aircraft movements, 2.8 percent more than in the prior year. March 30, 2003 Airlines had coordinated over 234,00 aircraft movements – roughly 13 percent more than a year earlier – for the summer timetable. With the start of the summer season, Deutsche Lufthansa further expands its hub operations in Munich, offering a total of three new and attractive longhaul routes, to New York (Newark), Beijing, and 4 Montreal. The carrier also ups the frequencies on its long-haul services to Shanghai and Hong Kong to seven and six flights a week, respectively. In addition, Lufthansa begins operating its daily service to Los Angeles again, which had been discontinued temporarily following the events of September 11, 2001. The Canadian carrier Air Transat launches a weekly service to Toronto, and Emirates begins operating two flights a day to Dubai. April 3, 2003 Following a pilot phase that began in October 2001 in which air travelers with suitably equipped laptop and handheld computers were given wireless Internet access in Munich Airport’s terminal and main concourse, Flughafen München GmbH decides to expand the new service in association with Cisco Systems: Munich Airport becomes the world’s first wireless LAN “hotspot” to deploy a so-called multi-service-provider system. From a start page, users can choose from a range of service providers and are then charged by the provider in question for the network service. Access to Munich Airport’s own web pages, however, is free. June 3, 2003 AirportClinic M, a new healthcare facility operated by MediCare Flughafen München Medizinisches Zentrum GmbH, opens. Initially planned as a surgery center for outpatients and shortstay patients, the eight-bed clinic is fitted out with the most advanced medical equipment and designed for exceptional comfort. The doctors who will be using the center to conduct operations include specialists in orthopedics, hand surgery, plastic surgery, ophthalmology, and ear, nose, throat and oral surgery. The private clinic had successfully completed a trial period lasting several months, during which 500 operations were carried out. June 27, 2003 Almost three-and-a-half years after the start of construction work and two days before beginning live operations, Munich Airport’s new Terminal 2 is inaugurated in an official ceremony attended by more than 2,500 guests of honor. The new facility, which will double the airport’s handling capacity to 50 million passengers a year, is a joint enterprise undertaken by Flughafen München GmbH (FMG) and Deutsche Lufthansa AG. Lufthansa, which is to have exclusive use of the new passenger handling facility along with fellow Star Alliance members and other partner airlines, is planning to develop Munich Airport and Terminal 2 as a key hub in its international route network. June 29, 2003 Terminal 2 kicks off at Munich Airport: During its first day in service, the new facility handles around 600 of a total of almost 900 aircraft movements at the airport. The first flight is by a Thomas Cook Airlines Airbus A 320, bound for Rhodes, which departs at 5:10 am. The first plane to dock at the new terminal is a Qatar Airways Airbus A 300, inbound from Doha in the United Arab Emirates, which arrives on block at 6:30 am. During the first day’s operation, roughly 50,000 passengers are acquainted with the new terminal, its modern handling facilities, and its attractive offering of stores and restaurants. July 24, 2003 Following the commissioning of Terminal 2 and Lufthansa’s relocation there, Terminal 1 has plenty of attractive free space for use by other airlines. Internal reorganization of Terminal 1 will align it better with the needs of the companies operating there and will allow carriers to be grouped together based on similar service profiles. September 2003 Flughafen München GmbH offers some 2,800 households in the airport’s surrounding area which the company had already fitted out with anti-noise glazing between 1992 and 1997 the opportunity to take part in a service program to have window fittings adjusted and minor parts replaced so as to ensure optimum protection against noise. October 7, 2003 Munich Airport hosts the 14th Inter Airport Europe, the world’s premier industry show for airport equipment, technology and services, for the third time in succession. In 22,000 square meters of exhibition space in Hangar 4 and the adjacent outdoor area, some 500 exhibitors from 24 countries show a range of advanced airport technology for an audience of industry professionals. October 26, 2003 Airlines had previously coordinated around 151,000 takeoffs and landings for the winter timetable at Munich Airport. With the start of the winter season, Lufthansa begins operating its first nonstop service from Munich to Dubai, flying five times a week. Emirates too steps up its offering to Dubai to two flights a day. Qatar Airways flies four times a week to Doha, the capital of the sheikdom Qatar. Lufthansa operates a daily flight to Miami in the U.S. and resumes its service from Munich to Johannesburg and Cape Town with six frequencies a week. Following the end of the SARS crisis, the carrier also steps up its services on the MunichShanghai route from three to five frequencies a week and begins offering six flights a week to Tokyo. In contrast to previous practice in past winter seasons, Lufthansa continues operating its service to Los Angeles rather than suspending it, but with a reduced offering of three flights a week. Services to New York and San Francisco are also kept in the winter program with five and three frequencies a week, respectively. 5 Executive board Directors Dr. Michael Kerkloh President and Chief Executive Officer Personnel Industrial Relations Director Walter Vill Vice President and Chief Financial Officer Peter Trautmann Chief Operating Officer Johann Bernhard Technics and Facilities (from August 1, 2003) Dr. Brigitte Englert Corporate Planning and Strategy Florian Fischer Masterplanning and Environmental Management Wolfgang Hammerstädt Operations Andreas von Puttkamer Marketing and Traffic Development Thomas Ross Legal Affairs and Security Thomas Scheidler Personnel Dr. Karl Heinz Schwarzmeier Finance and Accounting (from left to right) 6 360 650 26 350 625 25 340 60 0 24 280 14 250 240 220 12 275 11 20 0 250 10 190 225 9 03 210 180 94 95 96 97 98 99 0 0 01 02 321,756 230 30 0 94 95 96 97 98 99 0 0 01 02 253,109 15 260 03 218,154 16 262,446 270 280,067 290 302,412 21.28 30 0 19.32 17 13 310 17.89 18 320 199,114 23.13 555.5 19 330 186,176 325 361.2 350 350.9 375 20 388.3 40 0 21 15.69 425 22 14.87 442.9 450 455.6 475 23 13.25 50 0 494.0 525 529.8 550 557.5 575 343,027 27 24.19 commercial traffic* (thousand) 675 23.65 Aircraft movements commercial traffic (million) 23.16 Passengers (in + out + transit) (€ million) 593.3 Sales 330,888 Ten-year overview 94 95 96 97 98 99 0 0 01 02 03 * excluding ferry flights 7 8 The airport in figures Air traffic 2003 2002 2003 / 2002 24,214,250 23,188,478 + 4.4 % – Commercial traffic 24,193,304 23,163,720 + 4.4 % – Scheduled and charter traffic 24,168,967 23,138,053 + 4.5 % Aircraft movements (total) 355,602 344,405 + 3.3 % – Commercial traffic 343,027 330,888 + 3.7 % – Scheduled and charter traffic 332,991 320,315 + 4.0 % Air freight handled (total, t) 246,585 245,398 + 0.5 % – Carried by air (t) 140,585 144,398 – 2.6 % – Carried by truck (t) 106,000 101,000 + 5.0 % Air mail handled (t) 21,960 22,486 – 2.3 % 9,545,117 9,377,005 + 1.8 % Passenger movements (total) Maximum takeoff weight (MTOW) in commercial and non-commercial traffic (t) Net sales 2003 2002 2003 / 2002 (€ million) 593.3 555.5 + 6.8 % Personnel 2003 2002 2003 / 2002 Personnel costs (€ million) 220.6 193.7 + 13.9 % Employees (at Dec. 31, 2003) 4,891 4,568 + 7.1 % Average employee capacity 4,253 3,953 + 7.6 % Munich in comparison Traffic figures for German airports in 2003 Passenger figures for Europe’s top ten airports in 2003 (commercial sector) (commercial sector) Passengers (in + out + transit) Aircraft movements Air freight (t) Air mail (t) Frankfurt 48,351,664 450,797 1,527,170 123,428 Munich 24,193,304 343,027 140,585 21,960 Düsseldorf 14,273,082 174,113 47,368 120 Berlin (total) Ranking Passengers (million) 2003 / 2002 London Heathrow 1 63.5 + 0.2 % Frankfurt / Main 2 48.4 – 0.2 % 13,306,177 188,295 25,614 4,907 Hamburg 9,529,924 126,878 23,195 12,773 Cologne / Bonn 7,758,655 139,872 518,493 12,632 Stuttgart 7,584,502 123,056 17,457 9,948 Paris Charles de Gaulle 3 48.1 – 0.4 % Hanover 5,044,870 74,960 5,334 9,868 Amsterdam 4 40.0 – 1.9 % Nuremberg 3,290,299 56,423 10,258 4,599 Madrid 5 35.7 + 5.2 % Leipzig / Halle 1,951,121 31,833 9,308 6,499 Bremen 1,639,834 33,174 1,162 1,075 London Gatwick 6 30.0 + 1.3 % Dresden 1,553,774 25,134 643 0 Münster / Osnabrück Rome Fiumicino 7 26.3 + 3.7 % 1,512,786 34,168 91 667 Munich 8 24.2 + 4.4 % Dortmund 1,023,329 29,788 96 0 Barcelona 9 22.8 + 6.6 % Erfurt 464,681 12,965 3,495 0 Paris Orly 10 22.4 – 3.3 % Saarbrücken 458,183 11,633 372 0 141,936,185 1,856,116 2,330,641 208,476 Total Source: Airports Council International (ACI) Status: March 2004 Source: German Airports Association (ADV) 9 General development With almost 24.2 million passenger movements in the commercial sector – over a million or 4.4 percent more than a year earlier – Munich Airport achieved a record result in 2003. So in spite of the difficult conditions in the aviation industry – including the war in Iraq, SARS, and continued slowness in the economy – the airport was able to achieve a return to past form and solid growth. 10 Munich now eighth among the top ten Thanks to these strong passenger figures, Munich was one of the few airports among Europe’s top ten that managed to report substantial growth, and succeeded as a result in moving up the rankings to the number eight slot, from ninth place in 2002. The number of takeoffs and landings by commercial traffic at Munich International also reached a new all-time high. Aircraft movements in this sector grew 3.7 percent, year over year, to around 343,000. Munich’s increasing importance as a European aviation hub is underscored by the good results in international traffic. Compared to domestic German and European traffic, this segment showed strong growth, recording 11.1 percent more passengers and 14.0 percent more flights. Parallel to the rise in intercontinental traffic, the number of transfers at Munich Airport, too, has increased. In the case of Lufthansa’s passenger traffic, the transfer volume has already reached 43 percent. Transfers currently account for 31 percent of the airport’s total passenger volume. Terminal 2: Ideal for hub traffic Playing a major role in Munich’s hub operations now is the new Terminal 2, which opened on June 29, 2003, and was built as a joint project by Flughafen München GmbH and Deutsche Lufthansa AG. From the very beginning, the new facility fulfilled the purpose for which it had been built – to provide a more efficient distribution point for Lufthansa’s and its partners’ transfer traffic. Thanks to the new terminal, which enables air travelers to switch flights in as little as 30 minutes, Munich Airport has effectively doubled its handling capacity to 50 million passengers a year. Important tasks ahead include further expanding hub operations in Terminal 2 and optimizing the facilities in Terminal 1, which is especially well-suited to point-to-point traffic. Given that Deutsche Lufthansa and its partner airlines have now moved to Terminal 2, the airport operators can allocate and configure the space that has been freed up in Terminal 1 in line with carriers’ needs and offer them flexible, individually tailored solutions. With its two highly modern terminals, each purpose-built to service a specific type of traffic, Munich Airport is ideally equipped to compete effectively in the international aviation arena. More than 91,000 passengers in one day Munich International’s busiest day in terms of passengers in 2003 was September 26, with 91,248 movements on commercial flights, compared to a maximum of 90,882 passengers in one day in 2002. On average, the airport recorded 66,283 passenger movements a day, up from 63,462 in 2002. The greatest number of takeoffs and landings in the commercial sector in a single day was registered on March 20, 2003, when movements totaled 1,088 (the maximum in 2002 was 1,095 in one day). The average number of aircraft movements a day over the year was 940, compared to 907 in 2002. In 2003, 104 airlines operated scheduled and packagetour services on a regular basis at Munich Airport. They served 24 domestic destinations and 199 international destinations in a total of 63 countries. Although scheduled and charter services’ on-time rate slipped marginally year on year from 83.5 percent to 81.8 percent, punctuality was nevertheless substantially better than in 2001 (77.8 percent) and marked one of the best results ever achieved at the airport’s new location. 11 Almost all jets classed as quiet or very quiet Of the 343,027 takeoffs and landings in the commercial sector, 271,001 were movements by jet aircraft. Almost all of these jets met the requirements in ICAO Annex 16, Chapter 3, to qualify as quiet. In fact, 96.9 percent of all jets were classed as especially low-noise aircraft and qualified for a bonus; 3.1 percent were classed as Chapter 3 aircraft but without a bonus certificate. An almost negligible number of movements – fewer than 0.1 percent – were by jets in the Chapter 2 category. The maximum takeoff weight (MTOW) in scheduled and charter traffic increased by 1.8 percent in 2003 to 9,325,993 metric tons in total. At the same time, the average MTOW per flight dropped by 1.2 tons to 56.0 tons. 12 Intercontinental traffic expands fastest Whereas 62.4 percent of all scheduled and charter flights were international services to and from countries in Europe, 33.9 percent were services on domestic routes and 3.7 percent were international flights. The latter showed the greatest rate of increase in 2003. In absolute figures, movements in each segment were as follows: As in past years, domestic traffic, with 113,000 flights, accounted for one-third of all movements in 2003; two-thirds, or 220,000 flights, were cross-border services. Of the international flights, 147,000 were on routes to and from countries in the European, compared to 60,000 in other continental traffic – in other words, flights to and from non-EU countries in Europe and littoral Mediterranean states in Africa and Asia. A further 12,000 were on intercontinental routes. In 2003, routes to and from Italy recorded the highest number of flights with almost 40,000 takeoffs and landings; Italy also scored the greatest absolute increase in the number of aircraft movements. France and Britain ranked second and third among the countries with the heaviest traffic. Sharp increase in landing fee revenue Sharp increase in landing fee revenue Landing-fee revenue rose markedly by 5.6 percent to €195 million in 2003. This was partly due to price adjustments in October 2002 and October 2003, but was also the result of a 4.4 percent increase in passenger numbers and a 3.7 percent rise in the number of aircraft movements in the commercial sector. Up 11 percent, revenue from passenger-dependent landing fees grew faster than revenue from weight-dependent fees. This was due to a shift in the fee structure away from fixed landing fees in favor of variable charges. Revenue from ramp services dropped by 7.3 percent, but largely on account of a change in booking procedure. Revenue generated by the central infrastructure (for example, the baggage transportation system) in Terminal 2 goes to Flughafen München GmbH’s affiliate Terminal 2-Betriebsgesellschaft, the terminal’s operating company, and is therefore not included in FMG’s own yearend accounts. 13 Passenger traffic In 2003, Munich Airport recorded almost 24.2 million passenger movements in the commercial sector, compared to 24,214,250 in total across all traffic segments. In both cases, numbers were up 4.4 percent on the previous year. 14 A plus in intercontinental traffic Growth in intercontinental traffic, which accounted for 9.1 percent of the overall volume, was particularly strong. In total, close to 2.2 million passengers were carried on long-haul flights to and from Munich – 11.1 percent more than in the year before. However, this growth was achieved solely on North Atlantic routes. Here the passenger volume was up more than 26 percent, year on year. This more than offset the low passenger volumes on traffic to and from Africa – caused by the political situation and terrorist activity in Kenya – and Asia as a result of the SARS crisis. New services operated by Lufthansa to Dubai, Miami, Newark, and Montreal all played a prominent part in the boom in long-haul traffic. In 2004, too, Lufthansa is continuing initiatives to widen its hub operations with the introduction of new long-haul services to Charlotte, Teheran, Delhi, Beijing, and Canton. More air travelers bound for all destination regions The greatest absolute number of passenger movements, 9.4 million, was recorded on services to and from countries of the European Union. Growing at a rate of 5.1 percent in 2003, the EU countries achieved greater-than-average gains. Traffic on other continental routes also expanded, growing 3.4 percent to a total of 3.9 million passengers. Here, countries in Eastern Europe showed especially strong growth. On domestic routes in Germany, passenger movements totaled 8.5 million – 3.0 percent more than a year earlier. Spain records growth at 11.3 percent In 2003, Spain, once again was number one among the countries with the highest passenger volumes, recording more than 2 million passenger movements – a sharp 11.3 percent gain in comparison with 2002. Behind Spain in the rankings came Italy (with 1.69 million passengers), the United Kingdom (1.58 million), France (1.14 million) and Turkey (1.13 million). 15 London Heathrow and Berlin Tegel lead the pack Just as in 2002, the airports with the heaviest traffic to and from Munich were London Heathrow, with around 850,000 passengers, and Paris Charles de Gaulle, with over 595,000. Palma de Mallorca achieved the fastest growth at 29.6 percent, moving up the rankings from sixth place in 2002 to third in 2003 with more than 451,000 passengers. These airports were followed by Antalya with 433,000 passengers, Amsterdam with 383,000, and Rome Fiumicino with 365,000, which saw a year-on-year gain of 10.2 percent. Top-ranked once again among domestic destinations was Berlin Tegel with almost 1.54 million passengers (4.8 percent more than a year earlier). Passenger movements 16 to and from Hamburg grew even faster at 10.1 percent to total 1.43 million, moving the city from fourth to second place in the rankings in 2003. Next came Düsseldorf with 1.40 million passengers, Frankfurt with 1.37 million, and Cologne/Bonn with almost 955,000. Marked rise in passenger-dependent landing fees The airport’s earnings from passenger-dependent landing fees grew 11 percent to €99 million. This increase came about as a result of three main factors: passenger growth running at 4.4 percent, price adjustments introduced on October 1, 2002, and on October 1, 2003, and a shift in the pricing structure away from fixed charges in favor of variable landing fees. 17 Air freight and air mail The volume of air freight transshipped was marginally higher in 2003, up 0.5 percent on its yearearlier level. In total, Munich handled 246,585 metric tons of cargo, a new record for the airport. Although the volume of flown freight slipped by 2.6 percent to 140,585 tons, freight carried by truck rose to 106,000 tons, a year-overyear gain of 5 percent. 18 A review of the volumes handled over the year reveals that the quantity of freight transshipped grew rapidly during the first three months of 2003 but then dropped sharply, above all on account of the SARS crisis. However, the losses sustained in the intercontinental cargo traffic segment were offset by rising freight volumes on routes to and from North America and Dubai. At the same time, cargo traffic to and from airports on the European continent stagnated, and freight volumes on domestic flights to and from Munich actually plunged by almost one-fifth. Bellyhold freight increased Whereas the volume of bellyhold freight as a percentage of total freight increased to roughly 75 percent from over 70 percent in 2002, the quantity of goods on freight-only services slid to roughly 25 percent, from close on 30 percent a year earlier. Export freight dropped by 6.5 percent, accounting for 55 percent of the total quantity transshipped in 2003, whereas import freight grew 2.5 percent to account for 45 percent of the total cargo volume. A continued decline in air mail The quantity of air mail handled dropped by 2.3 percent, or 526 tons to 21,960 tons in 2003. This decline is partly due to increasing use of new communication media and partly to the express carriers competing with Deutsche Post AG. The air mail that they carry appears in the statistics as air cargo. 19 Business performance Sales revenues higher in spite of transfers to Terminal 2 Betriebsgesellschaft In 2003, Flughafen München GmbH’s net sales grew by 6.8 percent to €593 million. Even though a number of revenue sources were transferred to our subsidiary Terminal 2 Betriebsgesellschaft (T2-BG), our revenues remained at their year-earlier level. Revenues from central infrastructure provisioning in Terminal 2 were booked to T2-BG. 20 Proceeds in the non-aviation sector rose a sharp 17 percent. This increase is due primarily to general service revenues and income from utilities and supply services. General service revenues were mainly generated by the provision of services to T2-BG (above all, facility management). Utility and supply service revenues also increased substantially as a result of providing Terminal 2 with power, heat and cooling. We registered a decline in sales-related rents because these were partially charged in Terminal 2 rather than Terminal 1 and were therefore booked to T2-BG. Other operating income increases At €30 million, other operating income (including own work capitalized) was substantially higher than a year earlier. This increase was due to the sale of a plot of land in Munich-Riem. However, this earnings item was booked in full as a special reserve item (see other operating expenses). Operating costs grow faster than sales Operating costs, including leasing costs, grew 18 percent in the past fiscal year – much faster than sales (6.8 percent). This was on account of the commissioning of Terminal 2. Terminal 2 sends materials costs higher In comparison with 2002, the costs of outside purchases of goods and services increased sharply by 45 percent, to €160 million. Materials costs partly include revenue from variable landing fees transferred to T2-BG from mid-2003 (€31 million). In addition, Flughafen München GmbH provides a complete range of facility management services to Terminal 2, as a result of which costs of third-party services for building cleaning and maintenance went up accordingly. In addition, energy charges for the supply of Terminal 2 with power, heat, and cooling increased. A further rise in personnel expense Largely on account of the commissioning of Terminal 2, FMG’s human-resource capacity expanded by almost 8 percent to 4,253 employees (averaged out over the year). Personnel expense also rose as a result of a high collectively agreed 14 percent increase in pay for public-service workers. Lower write-downs In 2003, write-downs declined 7 percent in comparison with 2002. The fact that Munich Airport began operating at its new location on June 1, 1992, means many capital goods with a useful life of ten years are now fully written off. 21 Special effects drive other operating expense higher Other operating expense, including leasing charges but excluding taxes, increased by 23 percent, to €137 million. One reason for the increase was the sale of a plot of land at MunichRiem, which was booked as a special reserve item and therefore affected costs. Another reason were provisions necessitated, among other things, by the insolvency of Aero Lloyd. In addition, insurance premiums were higher. Decline in operating profit The commissioning and operation of the airport’s second terminal had a sizeable impact on our bottom line. Compared to a year earlier, our operating profit (not including our non-operating result) dropped by around €60 million, to €7 million. If, counter to standard practice in financial reporting, we disregard the €47 million in leasing payments because, from a business point of view, these constitute financial expenditure, we effectively achieved an operating result of around €54 million. 22 Net income lower Pre-operating, operating and financial costs in connection with Terminal 2 also had a strong impact on our net income. For the first time since 1995, Flughafen München GmbH has had to report a loss: €51 million for 2003. A year earlier, the company posted profits of €14 million (before payment of interest to shareholders). Besides the decline in operating profit, our net investment income contributed to the net loss for the year. The net result from investments includes the financing and start-up costs for Terminal 2. Our subsidiary Terminal 2 Immobilienverwaltungsgesellschaft is responsible for financing Terminal 2, whereas operation of the terminal is the responsibility of a separate company, T2-Betriebsgesellschaft. Deutsche Lufthansa AG has a stake of 40 percent in each of these companies. The losses made by these two companies are to be carried by Flughafen München GmbH and Deutsche Lufthansa AG proportionally at a ratio of 60:40. In spite of the negative national economic and global political circumstances during the past year, our net result for fiscal 2003 was better than originally expected. 23 Non-aviation business Shopping at Munich Airport With the opening of Terminal 2, not just the travel opportunities improved thanks to the large number of new flights available; shopping at Munich Airport, too, became altogether a richer experience. The addition of Terminal 2 brought with it a total of 110 new shops and restaurants, spread over three floors of the building. The immense range of retailers – major, worldfamous brands interspersed with long-standing local companies – and the wide choice of places to eat reflect both Munich’s international orientation as a transport hub and its firm attachment with its Bavarian roots. The mix of retailers and the positioning of stores and places to dine were chosen with care to suit the anticipated flow of passengers through the building. In contrast to Terminal 1, Terminal 2 concentrates its commercial offering in the non-public area, in other words in the zone beyond the passenger and hand-luggage security checkpoints. Transfer passengers in the new terminal have access to around 70 percent of the building’s stores, cafés and restaurants. 24 Offerings for airport visitors and employees The commercial offering in the new terminal’s public area, by contrast, targets not just air travelers but also meeters and greeters, visitors, and airport employees. On level 03, the same level as the Forum in the München Airport Center (MAC), you find Travel Market 4, which concentrates on serving the needs of Deutsche Lufthansa AG’s and partner airlines’ business traveler customer segment. Together with Travel Markets 1 through 3, there are now 60 travel agents’ and tour operators’ offices at Munich Airport, covering an overall area measuring some 1,500 square meters. The retail offering on level 03 of the new terminal, the level frequented by all arriving passengers and those outbound air travelers who come to the airport by rapid transit railway, includes a supermarket carrying a range of goods tailored to their needs, plus a number of specialty stores selling bakery products, fashion articles, and gift items. On the arrivals level, there is a sports bar, complete with TV screens running broadcasts of sporting events, where air travelers, meeters and greeters, and airport visitors can stop by for refreshments. Rounding out the offering are a number of juice and coffee bars. International and Bavarian Also open to the public are several of spacious, open-plan restaurants located on gallery level 05 in the departure hall. These restaurants reflect the same mix of international flair and local Bavarian color that shapes the commercial offering in general throughout the facility. The retail and hospitality mix in the public area was planned specifically to complement and extend the range of stores and restaurants to be found on the same level in the MAC. The businesses located there today are widely known throughout the local area and are becoming increasingly popular. This development has been underpinned by an extensive range of marketing initiatives in combination with family-oriented events held in the München Airport Center’s Forum. In 2003, the Christmas Market (the sixth to take place at the airport) in particular benefited from its location in between two bustling airport terminals, and recorded higher numbers of visitors than at any time previously. Online travel agent expands services The Internet travel portal www.munich-airportreisen.de, launched successfully in 2001, was extended in 2003 to support the online booking of last-minute and all-inclusive holidays, charter flights, and worldwide hotel reservations, and now includes travel videos and a travel pharmacy. Country and weather information for travel destinations plus hotel ratings round out the offering. The monthly newsletter eVIEWS spotlights events, retail and hospitality offerings, new flight destinations, and current specials in the airport’s Travel Value and duty free stores, the travel portal, and the online shop. In addition, each month the site offers visitors the chance to win shopping vouchers and free tickets for selected events. As of November, all perfume and cosmetics goods available on site at the airport can now be purchased online, too, through the redesigned web shop at www.munich-airportshopping.de. Users can also order current merchandise from the Kollektion M line. There is no shipping charge on any of the goods sold through the online shop. 25 Airport timetable for PDAs and Pocket PCs To complement the electronic airport timetable published as a PDF document, the airport began offering a timetable for PDAs and Pocket PCs in December 2003. Owners of these mobile devices can download current data on all flights to and from Munich at www.munich-airport.de/pda, complete with arrival and departure times, airlines, flight numbers, and check-in information. Users can copy specific flight information straight into their personal calendars. In 2003, all of the waiting areas in the two terminals, all the lounges, the “municon” conference center, the Hotel Kempinski Airport München, and the MAC Forum were kitted out with W-LAN technology to provider airport users with wireless Internet access. The service is charged for through contractual partners T-Mobile, Swisscom and Vodafone by means of vouchers, credit cards or users’ regular mobile phone bills. High tenancy rate in the MAC In spite of the generally poor situation in the market for business real estate in Munich and the airport’s surrounding area and the often more affordable asking prices for competing property, the MAC was able to maintain a high tenancy rate of more than 90 percent in 2003. In contrast to the general downward trend in consumer spending, business was solid for the commercial tenants in the MAC, and some even succeeded in increasing annual sales. The medical center in the southern part of the München Airport Center in 2003 again proved popular, attracting an even higher number of patients. This was partly due to the intensive collaboration with AirportClinic M, operated by FMG subsidiary MediCare, which is part-owned by doc- 26 tors who work in the MAC. In the first half of 2004, a gynecologist and a urologist joined the team of doctors and health practitioners already working in the center, who include a general practitioner and internist specializing in natural healing, an ophthalmologist with a laser center, an orthopedist, a radiological diagnostic center, dentists (including a specialist in implantology), and a physiotherapist. New advertising space in Terminal 2 Deutsche Lufthansa AG’s and Flughafen München GmbH’s joint Terminal 2 project has also created exceptional new opportunities for marketing advertising space: New advertising vehicles and innovative media, in combination with Lufthansa passengers as an upscale target group, have created the right foundation for successful marketing of new ad space in Terminal 2. Exclusive, large-scale projects, such as the BMW air-space sculpture in the main check-in hall and the HVB Group’s brightly colored information tower at the south curbside, continue the trend in highly individual advertising that has long since been a hallmark of Terminal 1. The distinctive parallelogram format used for wallmounted ad space also features prominently at the new terminal, as do standard media typically in demand among advertisers, such as illuminated boxes located in the baggage claim areas. One recent and important innovation is a terminal-wide airport TV system: More than 30 largeformat screens deliver specially compiled programming comprising current news, stock market information, and a range of special reports. Developed in-house, the news system is financed through advertising commercials. 27 Personnel The number of employees working for Flughafen München GmbH rose by 323, year on year, to 4,891 (at December 31, 2003), an increase of around 7.1 percent. Of the total workforce of 4,891, 2,142 were salaried employees and 2,749 wage employees. Two thousand and six of the salaried employees had unlimited contracts, five were on fixed-term contracts, and 12 were temporary workers. In addition, the airport had 36 management trainees and 83 trainee business administration staff. Of the 2,749 wage employees, 2,169 had unlimited contracts, 549 were temporary workers, and 31 were vocational apprentices. In 2003, Flughafen München GmbH took on 28 business administration apprentices and eleven apprentices in manual trades. 28 Employees from more than 50 countries The number of foreign nationals in the workforce increased marginally. At December 31, 2003, 789 foreigners were working for FMG – 52 more than a year earlier – accounting for 16.13 percent of the total workforce. These foreign nationals came from a total of 56 countries. As in previous years, the majority were Turkish citizens – 475 in all; 54 employees were from Austria; and 46 were from Italy. Breakdown of personnel costs (€ million) Wages and salaries (including subsidies for travel and meals) Social security levies, costs of retirement plans and related benefits Total personnel expense 2003 2002 2003 / 2002 173.3 154.4 + 12.2 % 47.3 39.3 + 20.4 % 220.6 193.7 + 13.9 % Personnel expense higher due to workforce growth The year 2003 was shaped by a major milestone in Munich Airport’s development – the inauguration of Terminal 2. The completion and commissioning of the new facility and the initial months of operation not only called for a considerable effort on the part of everyone involved but necessitated the hiring of new employees. At the same time, growth in traffic, too, increased the company’s need for human resources. In spite of the fact that the company had stocked up HR capacity in previous years in anticipation of the changes ahead, it nevertheless needed to boost the headcount significantly during 2003. Flughafen München GmbH’s HR capacity increased by 7.6 percent in 2003 to a total of 4,253 employee-years. As a result, personnel expense rose by 13.9 percent or €26.9 million on 2002 to €220.6 million. Besides the increase in the headcount, provisions for phased retirement programs, higher social costs, and collective wage agreements drove personnel expense higher. 29 Training programs for 120 young people In September 2003, 39 young people embarked on apprenticeship programs with Flughafen München GmbH (FMG), including the first female inductee for our mechatronics program. During 2003, Flughafen München GmbH put 120 young people through apprenticeship programs for business administration, office communications, and aviation services, as well as university-level degree programs in commercial informatics, business and airport management, mechatronics (the “classic” variety), and mechatronics with specialization in standard and specialty vehicles and mobile equipment. In March 2003, the Munich West regional “Jugend forscht” and “Schüler experimentieren” competitions for young scientists took place under the auspices of Flughafen München GmbH. Forty-nine projects in a range of fields, including mathematics, the work environment, chemistry, information technology, and physics, were put on show in the administrative building and evaluated by competition adjudicators. FMG also took part in “Girls’ Day,” a Bavaria-wide event held on May 8 with the goal of encouraging an interest among young women currently evaluating possible career tracks in jobs that traditionally are the domain of men. FMG welcomed young women from the city of Munich and the local region, showed them the company’s apprentice training facilities, and provided them with information on careers in IT. “Berufsfit 2003,” another careers event under the patronage of FMG, set out to provide school students with extensive information on a range of career opportunities. FMG shared an information booth at the event with its affiliates aerogate, Cargogate, and CAP. Exchanges and joint projects As in previous years, FMG again took part in the exchange scheme operated as part of the European Union-sponsored Leonardo da Vinci education program. In 2003, four groups of FMG apprentices were given the opportunity to gather work experience at other European airports. 30 Apprentices in business communication visited Lisbon and Faro airports in Portugal; business administration apprentices spent time working in Dublin; and aviation service apprentices were hosted by Malta. Likewise as part of the Leonardo da Vinci program, young engineers from Aeroportos, the company that operates Portugal’s airports, spent time at Munich Airport. Munich also organized its first exchange of apprentice mechatronics engineers with Vienna Airport in September and October 2003. The program gave young people the opportunity to learn about the technical departments and style of working at their partner airport. Popular among managers and interns At the international level, FMG stepped up its collaboration with the Civil Aviation Authority of China (CAAC), the organization that operates China’s airports. Managers from China attended a training course on safety and security at Munich Airport, and the directors of a number of Chinese airports took part in an operations management program. As part of our continuing collaboration with Bavarian industry’s education organization, ministry officials from a number of public authorities were able to learn about FMG’s organizational structure and decisionmaking processes and were seconded to FMG departments specializing in areas close to their own field of expertise. At the same time, FMG employees had the opportunity to go on information visits to selected ministries. This exchange program helps to increase understanding of working procedures and aims to streamline cooperation between the airport and government offices. FMG was again a much sought-after company for internships in 2003 and took on 189 students from schools, universities, and retraining programs studying in a variety of subject areas. In particular, students from local schools, colleges and universities had the chance to gain valuable hands-on experience in a proper working environment and on real-life projects. Training for Terminal 2 HR development and onward training program curricula in 2003 were very much governed by the commissioning of Terminal 2. Extra seminars were held to familiarize staff with the topography of the new terminal and its operations areas, including the baggage transportation system, the air bridge systems, and the apron control facilities. As a result, the volume of training delivered increased by 58 percent in comparison with 2002 to 24,334 attendee-days in total. Just as in the previous year, the seminars were consistently rated by participants as good to very good. In connection with operating the new passenger terminal, the company again needed additional HR capacity to handle dispatching, apron control, and central traffic control tasks, just as in 2002. Thirty-eight employees successfully completed training for duties in these areas. Assessing demand for training In the interests of targeted, more cost-effective personnel development, Flughafen München GmbH in 2003 conducted a survey assessing the need for training throughout its workforce. Initiatives defined for 2004 based on the survey’s findings have already been incorporated into the company’s onward training program for the current year. The vast majority of onward training efforts, accounting for 68 percent of the entire program, consisted of seminars on the traffic sector. One hundred and ninety-seven employees successfully completed level 1 and level 2 operations exams (internal FMG qualifications) that serve as a foundation for subsequent chamber of industry and commerce (CIC) examinations; 44 FMG employees also succeeded in passing CIC examinations to achieve official certification as aircraft handlers. In appreciation of their services and with sorrow we remember the following colleagues who passed away in 2003. They will be sadly missed by their fellow employees. Hans-Jürgen Widder Theo Mankartz Guido Vogt = June 3, 2003 = August 30, 2003 = September 2, 2003 31 Subsidiaries and associated companies With net sales in excess of €376 million and with almost 2,500 employees under contract, Flughafen München GmbH’s subsidiaries and associated companies play a crucial role in the FMG Group’s business growth and development. In 2003, their products and services were once again indispensable in helping Munich Airport to successfully meet the challenge of fulfilling its role as a major multifunctional European service center. The goal driving Flughafen München GmbH’s policy regarding subsidiaries and associated companies remains to improve – and widen, where appropriate – Munich Airport’s offering for its customers. 32 aerogate München – Gesellschaft für Luftverkehrsabfertigungen mbH The purpose of aerogate is to provide passenger and aircraft handling services in those sectors not already covered by ground services. The company also operates baggage delivery and ticketing services. In spite of competition from several rival service operators, the negative effects of the Iraq conflict, SARS, and the generally slow economy, the company succeeded in generating proceeds on sales of €11.2 million. With a workforce of 276 contractual employees, aerogate handled 1.5 million passengers and 20,250 aircraft in 2003. AeroGround Flughafen München Aviation Support GmbH AeroGround primarily plays a supporting role in the provision of handling services by Flughafen München GmbH. The company recruits students and other temporary workers, and hires out their capacity to ramp services to assist with aircraft handling. With a workforce of 357 employees, the company achieved net sales of €5.9 million in fiscal 2003. AFBG Augsburger Flughafen Betriebs-GmbH AFBG’s purpose is to manage business operations at Augsburg Airport. The operating company carries the legal liability and invests in other companies formed in connection with developing and running Augsburg Airport. AFBG’s shareholders comprise Flughafen München GmbH (50 percent), the city of Augsburg, the Augsburg administrative district, the Aichach-Friedberg administrative district, and a pool of Augsburg entrepreneurs. Allresto Flughafen München Hotel und Gaststätten GmbH Allresto and its workforce of more than 660 people generated total sales of €51.8 million in fiscal 2003, making the company Flughafen München GmbH’s second-highest-earning affiliate. Allresto operates the restaurants and bars in both of Munich Airport’s terminals, a Burger King fastfood restaurant, the “municon” congress center, and the airport hotel (managed by the Kempinski Group). Although Allresto manages its hospitality operations itself, its hotel and casino activities (with the exception of the casino in the MAC) are run by third-party operators. In Terminal 1, due to the decentralized structure, the company operates bars in all the non-public departure areas and in the public arrival areas. In addition, there are six more snack bars, plus several restaurants, including Airbräu, Käfer, and Il Mondo. In Terminal 2, Allresto runs the Airbräu and Käfer restaurants, the Italian piazza, and the bars in the pier area. CAP Flughafen München Sicherheits-GmbH With a workforce of 294 employees, CAP provides guard and security services at Munich Airport and specializes in implementing the security measures required specifically under aviation law. In 2003, CAP reported sales in excess of €13 million. The company is owned jointly by Flughafen München GmbH (76.1 percent) and SECURITAS GmbH Aviation Service (23.9 percent). Cargogate Flughafen München Gesellschaft für Luftverkehrsabfertigungen mbH Cargogate employs a workforce of 183 people and provides air cargo handling services at Munich Airport. Besides the transshipment of cargo, these services include the storage and documentation of freight goods. In spite of growing competition, Cargogate remained the largest independent cargo handler at Munich Airport. In 2003, the company handled more than 80,000 metric tons of freight for 75 airlines and reported total earnings of €10.4 million. EFM – Gesellschaft für Enteisen und Flugzeugschleppen am Flughafen München mbH Co-owned by GlobeGround GmbH (51 percent) and Flughafen München GmbH (49 percent), EFM is responsible for de-icing aircraft at Munich Airport. Its services also include aircraft pushback and maneuvering on the apron and in the maintenance area. With a workforce of 119 people, the company achieved sales totaling €18.5 million in the past fiscal year (ending September 30, 2003). eurotrade Flughafen München Handels-GmbH In spite of the war in Iraq, SARS, and the generally poor economic climate, eurotrade and its workforce of almost 800 succeeded in boosting sales by €7.2 million to €77.9 million, again making the company the Flughafen München GmbH subsidiary with the highest net sales. Eurotrade operates a wide range of retail outlets at Munich Airport – everything from duty free, Travel Value and newsagents’ stores to shops selling travel goods, souvenirs, cosmetics, clothing, and toys. In 2003, the company also began operating cafés and snack bars embedded in retail units. In Terminal 1, due to the decentral- 33 ized structure, the company has to operate duty free, Travel Value, and newsagent outlets in every module, but in the new terminal, these stores are all set up at central locations. Flughafen München GmbH owns 74 percent of eurotrade; Mr. Herbert Wolter holds the remaining 26 percent. FMV – Flughafen München Versicherungsvermittlungsgesellschaft mbH FMV brokers and manages insurance of kinds but specializes mainly in corporate insurance for Flughafen München GmbH, Terminal 2 Betriebsgesellschaft mbH & Co oHG, and company employees. FMV, which also provides consulting and advisory services for Dresden, Leipzig and Nuremberg airports, reported sales approaching €1 million in 2003. The company was owned by Flughafen München GmbH with 51 percent and Marsh GmbH with 49 percent (until December 31, 2003). MediCare Flughafen München Medizinisches Zentrum GmbH MediCare operates the Munich Airport medical center and provides emergency care to airport employees, passengers, and visitors. The company also offers occupational healthcare services and serves as a contact and intermediation point for foreign patients at the airport. In addition, MediCare owns AirportClinic München, operated on concession basis as a private clinic in accordance with Section 30 of Germany’s Trade Regulation Act (GewO). The company, which has 39 employees and reported total sales of €3.3 million in 2003, is co-owned by Flughafen München GmbH with 51 percent and MAHM GmbH, an organization formed by a group of doctors, some of whom are based at the airport, with 49 percent. 34 Terminal 2 Betriebsgesellschaft mbH & Co oHG Terminal 2 Betriebsgesellschaft is responsible for operating the airport’s new Terminal 2 and future extensions to the airport facilities. Its activities include the leasing and letting of buildings and facilities, and the provision and purchase of services, in particular services required in connection with air-side and land-side handling operations. Following the inauguration of the new terminal on June 29, 2003, the company booked total sales of €111.3 million in the year’s second half. The company is jointly owned by Flughafen München GmbH with 60 percent and by Passage Service Holding (PSH), a wholly owned Lufthansa subsidiary, with 40 percent. Terminal 2 Betriebsgesellschaft mbH & Co oHG was formed at the start of the fiscal year by merging Terminal 2 Betriebsgesellschaft mbH and Mobilien-Verwaltungsgesellschaft Terminal 2 mbH. FM Terminal 2 Immobilien-Verwaltungsgesellschaft mbH & Co oHG The purpose of the company is to finance and build the second passenger terminal at Munich Airport, which has now been rented out to Terminal 2 Betriebsgesellschaft mbH & Co oHG as the primary tenant. The company is co-owned by the FMG company Terminal 2 Holding GmbH and by Lufthansa Commercial Holding, a wholly owned Lufthansa subsidiary. The company has reported total revenues from rents of €32 million since the new terminal opened. Terminal 2 Holding GmbH The purpose of the company is to hold Terminal 2-related and other FMG investments, which currently include FM Terminal 2 Immobilien-Verwaltungsgesellschaft mbH & Co oHG. 35 Environmental protection Noise levels remain consistently low In spite of an increase of more than 3 percent in the number of takeoffs and landings at Munich Airport, noise levels remained low, thanks to the high proportion of small and quiet aircraft across traffic as a whole. Just as in the past three years, none of the 16 measuring stations in the airport’s surrounding area recorded a continuous sound pressure level of more than 60 dB(A) in 2003. Averaged out over the year, 58 percent of aircraft took off and landed in a westward direction, compared to 42 percent in an eastward direction. 36 More tests on propeller aircraft In comparison with a year earlier, the number of engine test runs in the airport’s hush house was almost unchanged at 829 (2002: 824). Around half of the tests were carried out during the daytime. Turboprop aircraft have now been assigned a new stand in the hush house, further reducing the nighttime levels of noise from test runs that were being picked up at the Hallbergmoos measuring station. This move proved necessary due to the sizeable increase in engine test runs for propeller aircraft. Changes to departure routes and to the way these routes are used meant that aircraft noise readings had to be taken in Moosburg, Aich, Zusdorf, Leonhardsbuch, and Hohenkammer. The results obtained form these readings provided objective documentation of changes in the noise situation at the locations in question. Airborne pollutants at non-critical levels In 2003, we continued the long-term measurements of airborne pollutant levels started in 1991. Although subject to fluctuation during the course of the year, levels for the most part remained in the low-to-moderate range. The nitrogen oxide level over the year was non-critical at 46 percent of its set limit. Even so, nitrogen oxide emissions will be tracked more carefully in the future – first, because levels around the airport are gradually on the increase although generally on the decline in other areas, and second, because increasingly stringent limits will gradually be imposed by statutory requirements through to 2010. High levels of ozone were recorded at times in the airport’s surrounding area during the summer of 2003. This was not caused by airport operations but by generally higher nitrogen dioxide levels in the air as a result of increasing numbers of motor vehicles on roads throughout Central Europe in con- junction with the exceptionally hot summer. Median levels during the summer months were considerably higher than at any time previously since regular recordings began around the airport. In August, the figure reached roughly 104 micrograms per cubic meter (µg/m3), compared to the previous maximum of 75 µg/m3, recorded in June 2000. Night flights remain relatively constant New night-flight regulations introduced in March 2001 have not resulted in increased night-time disturbance, particularly as the average number of aircraft movements at night has remained more or less constant since 1999. The 42 takeoffs and landings on average that took place each night represent just 4 percent of the 974 flights that Munich Airport handled each day in 2003. This means that only 28 percent of the permitted noise quota – set at a continuous equivalent noise level (Neq) of 105 – was actually used. This requires explanation: All aircraft night operations are subject to a noise quota which must not exceed a maximum of Neq = 105 on an average night over the period of a calendar year. The equivalent noise level is calculated based on the noise volumes produced by individual aircraft types during takeoff or landing. Power for 155 households A photovoltaic installation fitted with solar modules containing polycrystalline cells has been in operation on the roof of Terminal 2 since July 10, 2003. Built to the very latest technical standards, the solar installation is connected to the mains power system and feeds 445,000 kWh of power per year into the grid. To put this figure in perspective, this output would be sufficient to supply roughly 155 households with power for a whole year. 37 Corporate communications Media spotlight on airport expansion Munich Airport’s media relations work in 2003 centered primarily on the inauguration and commissioning of Terminal 2. Thanks to well-timed, systematic and comprehensive efforts to involve the media, the company succeeded in generating enormous interest in the airport’s expansion, not just at a regional and national level, but at an international level too. Not since 1992, the year in which Munich Airport moved to its current location, has it received such extensive news coverage. A review of the media’s assessments of the airport’s expansion showed that almost all reports published were positive, acknowledging the magnitude of the achieve- 38 ment. Thus, media relations efforts made a successful and valuable contribution to the new terminal’s smooth start. In 2003, Flughafen München GmbH published a total of 78 press releases reporting in detail on current events at the airport. A large number of up-to-date press photographs published in numerous newspapers, magazines, and in-house publications helped to promote a public image of Munich as an advanced and rapidly growing commercial airport. Media relations work also included responding to an average of 300 inquiries a week, plus organizing more than 250 TV, photo, and sound-recording sessions at the airport, including a number of live broadcasts. Corporate Communications also prepared around 40 speeches, addresses, and signed articles on behalf of FMG’s executive management team. Corporate design for the new terminal With the support of Flughafen München GmbH’s design council, a body consisting of renowned building planners and architects, the company published a manual of design guidelines for Terminal 2. Aimed at building companies and industrial designers, the guidelines document binding architectural standards and describe typical design features – everything from facade layouts to colors, materials, fixtures, fittings, and visual communication elements. The goal of the guidelines is to uphold Munich Airport’s high levels of architectural and corporate design now and in the future. Information on Terminal 2 Part of the company’s public relations work involved preparing detailed maps, floor plans, and several publications focused entirely on Terminal 2, its history, and its operational side so as to inform passengers, visitors and the interested public in good time and in detail about the new building. The flagship publication was a lavish brochure produced in German and in English in time for the opening of the terminal. In addition, the company had to update all of its current brochures and flyers on Munich Airport to include Terminal 2 and the new multistory parking garage P 20 so as to provide airport users with specific information and aids to orientation in the new and unfamiliar buildings. The fact that additional reprints of all these brochures and flyers were needed within just a few weeks is indicative of the scale of demand for information on Terminal 2. Naturally, FMG’s and Lufthansa’s joint infrastructure project also featured prominently in the airport’s two newsletters, M terminal, our newsletter for the airport’s customers and neighbors, and Flughafen Report, our employee newsletter. Readers were able to find out everything worth knowing about Terminal 2 in a special supplement published in June to mark the building’s inauguration and distributed to guests and passengers. Celebrations, art and young scientists FMG’s events calendar, too, was dominated by the inauguration of Terminal 2. The planning for the celebration on June 27 was conducted with military precision. From seats on stands, 2,500 guests followed the opening ceremony and the spectacular countdown through to the unveiling of the new terminal’s facade. FMG’s and Lufthansa’s 5,000 or so employees had every reason to celebrate, and as a mark of gratitude for years of dedicated work preparing for the commissioning of the new terminal, the two companies threw a party for their employees in Hangar 4. Art exhibitions in the airport’s central area, which in 2003 included showings of work by six artists from the airport’s surrounding region, are proving increasingly popular. In 2003, there was another new high point in FMG’s events calendar: For the first time the company organized the young scientists competition “Jugend forscht” for the Munich West region. Optimizing online communications Having successfully launched the FMG group internet portal a year earlier, the company embarked on new initiatives for internal communications. The existing corporate intranet was subjected to critical review to determine its value for users and was subsequently given a comprehensive overhaul. The goal was to create a consistent internal and external online presence. Now consisting of three main theme-specific zones offering new services and content, the relaunched intranet site offers the group’s workforce of 6,700 people a more interesting and useful user experience. Access to a common pool of data ensures faster and more efficient processing of information, creates synergy benefits, and promotes cost savings. 39 Marketing Flughafen München GmbH’s marketing was another area dominated by the commissioning of the new terminal in fiscal 2003. Many of the company’s marketing initiatives were aligned with this key event. 40 Terminal viewings and events People throughout the domestic and international travel industry showed a considerable interest in taking guided tours of the entire new facility so as to get to know the overall infrastructure, the operational processes, and the passenger routing. During the course of 2003, some 350 groups of industry professionals with more than 3,800 participants in total – mainly travel agency, Lufthansa and tour operator’s employees – from across Europe and from other continents were taken through the new terminal building by FMG’s marketing people and visitor service staff. At a pre-event on June 14, 2003, two weeks prior to the inauguration, a further 1,300 visitors, primarily dispatchers from major travel agencies who had been flown in by Lufthansa specially from all over Germany, came to view the new handling facility. This major event with its many highlights offered the ideal occasion at which to present Terminal 2 in an optimum way to a key target group. CD-ROM and advertisements As a supplement to the guided tours, Marketing developed a tuition CD-ROM designed to offer a clear overview of the operating processes, passenger routing, and service facilities in both terminals, the central area, and the München Airport Center. In advance of the commissioning of Terminal 2, 5,000 travel agencies and company travel service departments in Germany were sent the CD as a medium for self-study and for customer information. The CD was also distributed in much larger quantities at trade shows and events for travel agency employees and, through our overseas representations, to people in the travel and tourism industry in North America and Asia. In the United States alone, the CD was sent to 2,000 travel agencies. Flanking these activities, Flughafen München GmbH ran a number of B2B advertisements in national and international trade media, primarily targeting airlines, travel agencies, tour operators, and company travel services. The main message communicated in the ad campaign was that Munich Airport was doubling its capacity, yet care was taken to present the two terminals as being on a par with one another. Positioning Terminal 1 Following Lufthansa’s and its partner airlines’ relocation to the new terminal, a number of other initiatives centered both on promoting Terminal 1 as an equally valuable and attractive location for the remaining and future users and on generating additional traffic to achieve better capacity utilization. This succeeded in part through a variety of mail shots aimed at selected travel agents and multipliers that concentrated on Terminal 1’s benefits, including the short distances to be covered by originating and terminating passengers in point-to-point traffic. Acquisition of new airlines The acquisition of new business and the support of airlines remained a key focus of our marketing work in 2003. We managed to acquire lowcost carrier Germania Express (Gexx), which began operating a number of new services out of Munich – a highly successful move, as it turned out, because by September Germania Express ranked tenth in terms of passenger movements among the airlines at Munich Airport. Overall, low-cost carriers made a sizeable contribution to Munich Airport’s positive traffic results: Passengers traveling with these airlines accounted for 9 percent of the total volume. The new carriers also included Air Transat, which began serving Toronto (and Halifax from 2004) during the summer season. Marketing also succeeded in encouraging Hapag Lloyd/TUI to operate a second weekly hub in Munich. Key inaugural flights by Lufthansa Lufthansa celebrated inaugural flights on routes from Munich to Montreal, New York/Newark, and Miami, attracting considerable media interest. In spite of problems such as the war in Iraq, SARS, and the lackluster economy, Flughafen München GmbH’s Marketing department succeeded in mastering the challenges it faced and made an essential contribution toward continued growth at Munich Airport. Another marketing award For the fifth time in six years, Flughafen München GmbH picked up an award for the best marketing. At Routes 2003, an international conference held in Edinburgh for airports and airlines, FMG took first prize among airports with 10–25 million passengers and received the Airport Marketing Award 2003. The selection criteria for the award were quality of presentation, communications, and general marketing activities. 41 The inauguration of Terminal 2 As the final strains of the Bamberg Symphony Orchestra’s rendition of Stravinsky’s “The Firebird” died away beneath the vast roof span of the MAC Forum, a group of politicians of different party allegiances pulled together on a cord, releasing some 4,200 square meters of fabric, which slid gently to the ground to reveal a facade of glass, emblazoned with the words “Terminal 2 – Ready for Takeoff!” 42 And at that moment, the second passenger terminal at Munich Airport was open, an event which FMG’s supervisory board chairman and Bavarian minister of finance Prof. Kurt Faltlhauser in his welcome address had referred to as a “quantum leap forward.” Some 2,500 guests of honor had gathered together on June 27, 2003, in perfect weather, to witness the official opening of what Wolfgang Mayrhuber, chairman and CEO of Deutsche Lufthansa AG, termed “the most modern and convenient terminal at the most advanced commercial airport in Europe.” Among the invited guests were Germany’s transport minister, Dr. Manfred Stolpe, Bavarian mini- ster-president Dr. Edmund Stoiber, several members of Bavaria’s state government, Munich’s mayor, Christian Ude, prominent federal, state, and local politicians, numerous CEOs from domestic and foreign airports, almost the entire Lufthansa executive board, and board members from several other airlines. Leading members of the business community, including Siemens president and CEO Dr. Heinrich v. Pierer, were also among the guests, as were representatives of government agencies, and managers of companies located at the airport. All of the speakers in their inaugural addresses chose to highlight the enormous importance of the expansion of 43 Munich Airport. In the words of Kurt Faltlhauser, for example, “Bavaria’s capital is now one of the foremost hubs in Europe’s aviation industry.” And as FMG CEO Dr. Michael Kerkloh noted, much to the applause of the 2,500 guests, “Germany now has a prominent and enduring place on aviation’s map of the world with its airports in Frankfurt and Munich.” Lufthansa chairman Wolfgang Mayrhuber shared this view entirely, stating, “Germany today has two hubs of equal standing, and Lufthansa now has a second home in Bavaria.” Following the blessing of the new terminal by Cardinal Friedrich Wetter and Regional Bishop Susanne Breit-Kessler, the 44 guests were treated to an exceptional and engaging inaugural gala show. Special events artist Jochen Schweizer’s troupe of acrobatic performers transformed the entire facade of the new passenger building into a stage for a spectacular “vertical ballet” and a series of breathtaking stunts, all performed against the backdrop of the shrouded wall of glass. Then the prominent speakers stepped forward to perform the inaugural act: Assisted by former FMG president and CEO Willi Hermsen and former Lufthansa chairman Jürgen Weber, they unveiled the facade of the new terminal building, marking the beginning of a whole new era at Munich Airport. 45 2003 year-end accounts 46 Management’s review of fiscal 2003 General economic environment and situation in the industry Towards the end of the year, the global economic situation, which had been adversely affected by the Iraq crisis and rising oil prices, gradually began to pick up, and industrialized countries, most notably the USA and Japan, started to show clear signs of growth and higher overall economic output. In the euro zone, too, forces for growth began to mount, although not with the same dynamic as in the USA. The German economy, however, saw its gross domestic product slip 0.1 percent, and continued to stagnate for the third year in succession. Economic forecasts for 2004 point to a turn for the better and the onset of an improvement in Germany’s economic situation. In spite of the curbing effect of the strong euro, analysts expect German industrial output to show a marked increase in 2004. Global aviation, still suffering under the aftereffects of the events of September 11, 2001, was impacted further by the war in Iraq and the consequences of the respiratory disease SARS. At the same time, the generally slow global economy provided no real impetus for growth. Even so, during the course of 2003, there were the beginnings of an upturn at Germany’s airports, albeit at a low level. Commercial airports belonging to the German Airports Association (ADV) again saw significant growth in passenger numbers by almost 4 percent in 2003, but this is still well below the level prior to the crisis triggered by September 11, 2001. Business trends Fiscal 2003 was marked by the commissioning of Terminal 2, the new passenger facility co-built and co-financed by Flughafen München GmbH and Deutsche Lufthansa AG and operated by a jointly held company. Since June 29, 2003, Munich Airport has had a terminal at its disposal which, compared with other European aviation hubs, has a highly advanced passenger handling system, offers exceptional levels of comfort and service, and, because it was designed to support hub-and-spoke operations from the beginning, puts the airport in an optimum position of competitive strength. In spite of the generally difficult economic climate, Munich Airport succeeded in returning to past form in terms of growth in 2003. Compared to the prior year, Munich managed to regain the number eight slot in the rankings of Europe’s busiest airports and, in contrast to the majority of rival hub airports in Europe, was able to report solid rates of increase. The number of passenger movements rose by 1.0 million year on year to 24.2 million, an increase of 4.4 percent. Aircraft movements in all traffic segments were up 3.3 percent compared to a year earlier, with a total of 355,602 takeoffs and landings. Having risen a sharp 17 percent in 2002, the volume of freight carried by air shrank by 2.6 percent to 140,585 metric tons in 2003. Flughafen München GmbH’s net sales totaled €593.3 million, an increase of 6.8 percent on the prior year. Revenue from aviation business in fiscal 2003 remained more or less unchanged at €327.7 million (2002: €327.6 million). FMG recorded a moderate rise in earnings from aircraft landing fees and parking fees, which increased by €10.4 million, to €195.1 million. Revenue generated by ramp handling services dropped by €10.3 million to €132.6 million. Even so, the company succeeded in competing effectively with the local licensed ramp services operator. There was a marked rise in revenue from nonaviation business, which increased by €37.6 million to €265.5 million and contributed 44.8 percent of total earnings. Although non-aviation revenue from hire charges, parking, utilities and transferred costs of sundry services was substantially higher in 2003, revenues from concessions and rents were down €4.5 million on their yearearlier level. Pre-operating costs for Terminal 2 led to an exceptionally large increase in materials expense, which rose by €49.6 million to €159.6 million. However, for the first time this includes variable landing fees charged for T2 passengers and totaling €31.3 million, which were transferred to Terminal 2 Betriebsgesellschaft. The rise in personnel expense by €26.8 million, or 13.9 percent, to €220.6 million, was primarily due to the commissioning of Terminal 2 on June 29, 2003. xx 47 Management’s review of fiscal 2003 Interest, leasing charges and depreciation – key cost factors for the company – amounted to €166.6 million, accounting for 26.2 percent of total expenditure. Compared to a year earlier, this marks a drop of 8.6 percent, or €15.6 million. One of FMG’s subsidiaries is largely responsible for the financing of the Terminal 2 building and mobile equipment. Having reported a net profit of €6.5 million in fiscal 2002, the company posted a net loss of €51.2 million in fiscal 2003. The loss in the review year is primarily due to the commissioning of Terminal 2 and the attendant financing costs, depreciation, and operating costs carried either directly or, to a greater extent, as transfer losses from Terminal 2 subsidiaries. The earnings of FM Terminal 2 ImmobilienVerwaltungsgesellschaft mbH, reformed as a general commercial partnership in 2003, are reported as part of Terminal 2 Holding GmbH’s earnings. Other declines in earnings in 2003 relating to the construction and operation of Terminal 2 are from the associated companies Allresto Flughafen München Hotel und Gaststätten GmbH and Eurotrade Flughafen München Handels-GmbH, of which the latter operates the duty free and Travel Value stores and other retail outlets at the airport. Although Allresto reported a €4.3 million drop in earnings, year over year, yet succeeded in concluding the year with net income of €28 thousand, the loss transferred by Eurotrade ran to €3.8 million, a drop of €5.1 million compared to a year earlier. Affiliates The positive developments in Munich Airport’s traffic during fiscal 2003 are not reflected in the company’s income from affiliates, which declined by €23.1 million, resulting in earnings of negative €39.0 million. Two exceptions to the generally downward trend were our subsidiaries EFM – Gesellschaft für Enteisen und Flugzeugschleppen am Flughafen München mbH and CAP Flughafen München Sicherheits GmbH, whose net income increased by €0.2 million to €0.6 million in 2003. Other subsidiaries returning positive results were AeroGround Flughafen München Aviation Support GmbH and FMV – Flughafen München Versicherungsvermittlungsgesellschaft mbH, whose earnings increased by €0.2 million to €0.6 million, year on year. The opening of Terminal 2 and the attendant start-up losses resulting from high depreciation and financing costs are reflected in the negative results achieved by associated companies. The main causes of losses are the loss transfers from Terminal 2 Betriebsgesellschaft mbH & Co oHG and Terminal 2 Holding, which totaled €35.6 million in the review year. For fiscal reasons, the company that owns Terminal 2, MOB – MobilienVerwaltungsgesellschaft Terminal 2, was merged retroactively from January 1, 2003, with Terminal 2 Betriebsgesellschaft mbH to form Terminal 2 Betriebsgesellschaft mbH & Co oHG. 48 FMG also had to carry losses of €727 thousand sustained by Cargogate Flughafen München Gesellschaft für Luftverkehrsabfertigungen mbH. The negative result was primarily attributable to declining sales, above all through the loss of business from Singapore Airlines. Publication of the year-end financial statement The year-end financial statement for the 2002 fiscal year was published in issue number 206 of the Federal Gazette on November 5, 2003. Financial position and capital structure Compared to December 31, 2002, the balance sheet total increased by 4.2 percent, to €2.7 billion. This is essentially due to additions to tangible assets. Additions totaled €163.3 million, compared to disposals of €11.8 million and write-downs of €96.5 million. Year on year, investments remained steady at €21.2 million. Current assets increased by €30.6 million in 2003. This was mainly on account of a €20.0 million increase in receivables from affiliated companies and a rise of €6.2 million in other assets and liquid funds. At €358.5 million, equity was lower compared to a year earlier by €51.1 million, the amount of the net loss sustained in fiscal 2003. Shareholder loans remained unchanged in comparison with the prior year at €1.28 billion. Provisions and liabilities increased by €82.9 million to €573.2 million in comparison with fiscal 2002. The causes for this were mainly the formation of provisions to cover €54.9 million in future charges for the construction of infrastructure for Terminal 2, a year-on-year increase of €14.7 million in payables to banks, and an increase of €12.3 million in payables to associated companies in 2003. An additional €21.1 million were invested in Flughafen München GmbH’s day-to-day operations. Besides expanding its infrastructure, the company also spent €11.5 million on plant and office equipment in connection with the construction of Terminal 2. A further €7.3 million were invested in rapid exit taxiways, plus €2.3 million in additional airport lighting. Under the terms of a contractual agreement governing the utilization of supply and disposal services, Terminal 2’s real-estate company was obligated to pay construction cost subsidies for installations owned by Flughafen München GmbH. For this reason, a deferred income item of €50.0 million was formed which will be written back over the contractually agreed term. Risks Flughafen München GmbH employs a system of risk management that enables it to rapidly identify and gauge all potential risk facing its companies. The primary goal of risk management is to take a controlled approach to risk and to define preventive measures to avoid it. Capital investments In the review year, Flughafen München GmbH’s capital investments again centered largely on the construction of the new passenger facility Terminal 2, which opened on June 29, 2003. According to current forecasts, the project as a whole is expected to cost €1.5 billion. The accounting for the terminal building and for the assets relating to Terminal 2 is conducted through two property companies in which Flughafen München GmbH and Lufthansa have respective stakes of 60 percent and 40 percent. For fiscal reasons, the property company formed to manage Terminal 2’s movable capital goods was merged with the Terminal 2 operating company in 2003. Based on the total forecast project costs of €1.5 billion, the overall investment is spread across the following companies: Immobiliengesellschaft (Terminal 2 building) All risk information is processed internally on a quarterly basis to enable the company to respond effectively to shifts in risk scenarios. Updated risk reports are supplied each quarter to all members of the supervisory board. As the geopolitical situation in the wake of September 11, 2001, has shown, the development of aviation does not depend purely on business and economic drivers. Issues such as security and health are emerging as increasingly important factors for the aviation sector. One focus of our risk management is on the possibility of airlines ceasing to operate or scaling back services on selected routes, which could reduce capacity utilization in Terminal 1 or curb anticipated growth in Terminal 2. Now that Terminal 2 has been completed and commissioned, Flughafen München GmbH’s business performance will be governed for the most part by the degree of capacity utilization in Terminal 1 and growth in Terminal 2. €867.8 million Terminal 2 Betriebsgesellschaft €272.3 million (movable capital goods) Flughafen München GmbH (Terminal 2 infrastructure) €359.9 million 49 Management’s review of fiscal 2003 At the forefront of our plans are the continued expansion of hub traffic at Terminal 2 and targeted remodeling work to support aviation at Terminal 1. Current risk inventory-taking has identified no potential risk to Flughafen München GmbH’s current situation. Outlook With the commissioning of Terminal 2 on June 29, 2003, Flughafen München GmbH created the right conditions for future growth based primarily on an expansion of hub-and-spoke operations. Together with Lufthansa, Flughafen München GmbH will develop Munich Airport into an efficient and competitive aviation hub for intercontinental as well as for European air traffic. In 2003, the volume of intercontinental traffic grew more rapidly than either domestic or European traffic, recording an 11 percent increase in passengers and 14 percent more flights. The introduction by Lufthansa of new routes to Dubai, Miami, Newark, and Montreal helped strengthen Munich’s importance as a hub airport. Lufthansa’s plans for new long-haul services to the U.S. and Asia, announced in the summer of 2004, underscore the airport’s prospects for strong growth. We also expect additional impetus to come from greater utilization of the capacity available in Terminal 1. We have plans for a variety of targeted restructuring and remodeling work in Terminal 1 to enhance its traffic-handling capabilities and to allow us to respond flexibly to aviation’s divergent and specific requirements with individually tailored offerings. Terminal 1’s modular structure puts us in an optimum position to accommodate the differing needs and requirements of low-cost carriers and major airlines, and provide package-tour airlines with a suitable infrastructure to support hub-and-spoke operations. Thanks to its two highly modern terminals, each purpose-built to handle a specific type of traffic, Munich Airport is well-placed to compete effectively with rival European airports. 50 Given the scale of our investment burden as a result of Terminal 2, we do not expect to report a profit in fiscal 2004 or in the years immediately following. To strengthen our competitiveness, we are engaged in a comprehensive, group-wide program to improve strategy and earnings with the goal of aligning structures and processes within the company to promote stronger earnings, greater efficiency, and lower costs. Our key objective is to return the company to profitability much sooner than anticipated in current planning scenarios. During the current fiscal year, we expect our traffic figures to be even better than the exceptionally strong figures we posted for 2003. In light of the immense investment burden and the related costs of financing and depreciation, Flughafen München GmbH faces a sizeable challenge to its ability to deliver top performance. However, the broadly positive economic outlook in Europe and in Germany, along with the rates of growth we expect to see in air travel, offer a solid foundation on which the company can continue to develop successfully. Munich, May 27, 2004 Dr. Michael Kerkloh Walter Vill Peter Trautmann Annex I. General notes and information on the year-end accounts 1 Accounting and valuation principles Terminal 2’s tangible assets were written down uniformly pro rata temporis from June 1, 2003. The year-end accounts as at December 31, 2003, were prepared in accordance with statutory financial reporting requirements for large corporations. The income statement was prepared according to the total cost method. Long-term investments are stated at their original cost. Tangible and intangible assets are valuated at their original cost or at their mandatory capitalized cost of production in accordance with statutory fiscal requirements. Assets with a limited useful life are written down over their anticipated overall service life as per the write-down tables for airport operating companies. The new east apron and related operations areas at Terminal 2, reported under plant structures and fittings, are being written down according to the straight-line method. In addition, movable items of plant and office equipment are generally written down according to the declining balance method, whereas other depreciable fixed assets are written down as per the straight-line method. Due to the sale of land, €9.7 million was booked as a special reserve item as per Section 6b of the German Income Tax Code (EstG). In 2003, the difference between the additional depreciation reported in the accounts prepared for tax purposes and the additional depreciation reported in the accounts prepared for financial reporting purposes totaled €24.1 million. As per Section 7, Paragraph 1 of the Income Tax Code, this pertains to buildings which constitute operating business assets but which are non-residential in character. For the most part these are buildings belonging to the passenger handling facilities. In accordance with a federal finance court ruling, low-interest employee loans are stated at their nominal value at the balance-sheet date. Inventories are mostly stated at their weighted average cost for the past three months and are written down at the lower of cost or fair value to cover risks arising from slow-moving items. Substitute plots of land reported as inventories are capitalized at the lower of cost or fair value. Receivables, other current assets, and liquid assets are stated at the lower of nominal or fair value. Identifiable risks are accounted for in valuation adjustments. Appropriate provisions are made to cover general credit risk. Provisions for pensions are valuated according to their actuarial value at a 6 percent rate of interest and according to new 1998 tables produced by Dr. Klaus Heubeck. Other provisions are allocated at the value of the anticipated obligations. Liabilities are valuated at the respective amounts repayable. Liabilities for annuity payments are stated at their cash values. The valuation and accounting principles have not been changed since the previous fiscal year. Additions to movable assets in the year’s first six months are written down at the full depreciable amount for the year; additions in the year’s second half are written down at half the depreciable amount. Low-value fixed assets are written off in full in the year in which they are added. 51 Annex II. Notes and information on the balance sheet 1 Changes in non-current assets Acquisition and production costs Jan. 1, 2003 Additions Retirements Reclassifications Dec. 31, 2003 € € € € € 15,056,294.51 1,397,464.63 -109,948.58 434,397.16 16,778,207.72 Intangible assets 1. Franchises, intellectual property, and similar rights and assets 2. Advances on intangible assets 530,247.02 0.00 0.00 -530,247.02 0.00 15,586,541.53 1,397,464.63 -109,948.58 -95,849.86 16,778,207.72 Tangible assets 2,378,331,521.44 84,808,287.40 -4,206,940.19 95,580,758.82 2,554,513,627.47 2. Technical equipment and machinery 921,350,849.89 57,012,138.36 -4,184,233.79 82,952,249.88 1,057,131,004.34 3. Other equipment, plant and office equipment 158,857,884.18 11,662,360.11 -3,338,769.15 570,954.04 167,752,429.18 4. Construction in progress and advances on fixed assets 181,002,704.14 9,853,832.58 -59,511.40 -179,008,112.88 11,788,912.44 3,639,542,959.65 163,336,618.45 -11,789,454.53 95,849.86 3,791,185,973.43 19,537,562.32 15,015,000.00 -15,015,000.00 0.00 19,537,562.32 802,699.07 0.00 0.00 0.00 802,699.07 0.00 0.00 0.00 0.00 0.00 1. Land and buildings Financial assets 1. Investments in subsidiaries 2. Investments 3. Non-current marketable securities 4. Other loans 52 904,104.15 100,003.33 -140,837.74 0.00 863,269.74 21,244,365.54 15,115,003.33 -15,155,837.74 0.00 21,203,531.13 3,676,373,866.72 179,849,086.41 -27,055,240.85 0.00 3,829,167,712.28 Accumulated depreciations Book values Jan. 1, 2003 Additions Retirements Reclassifications Dec. 31, 2003 Dec. 31, 2003 Dec. 31, 2002 € € € € € € € 12,875,707.03 1,636,290.47 -109,948.58 0.00 14,402,048.92 2,376,158.80 2,180,587.48 0.00 0.00 0.00 0.00 0.00 0.00 530,247.02 12,875,707.03 1,636,290.47 -109,948.58 0.00 14,402,048.92 2,376,158.80 2,710,834.50 728,779,576.64 45,105,432.78 -315,827.49 0.00 773,569,181.93 1,780,944,445.54 1,649,551,944.80 709,452,999.62 39,208,202.75 -2,832,654.58 0.00 745,828,547.79 311,302,456.55 211,897,850.27 134,231,026.03 12,224,831.31 -3,305,508.94 0.00 143,150,348.40 24,602,080.78 24,626,858.15 0.00 0.00 0.00 0.00 0.00 11,788,912.44 181,002,704.14 1,572,463,602.29 96,538,466.84 -6,453,991.01 0.00 1,662,548,078.12 2,128,637,895.31 2,067,079,357.36 0.00 0.00 0.00 0.00 0.00 19,537,562.32 19,537,562.32 0.00 0.00 0.00 0.00 0.00 802,699.07 802,699.07 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 0.00 863,269.74 904,104.15 0.00 0.00 0.00 0.00 0.00 21,203,531.13 21,244,365.54 1,585,339,309.32 98,174,757.31 -6,563,939.59 0.00 1,676,950,127.04 2,152,217,585.24 2,091,034,557.40 53 Annex 2 Currency conversion 6 Net sales/earnings/expenses Foreign-currency receivables and liabilities are booked at the respective buying or selling rate and converted to the less favorable rate on the balance-sheet date. Net sales of €593.3 million comprise €327.7 million from the servicing of air traffic (including €195.1 million in airport fees and €132.6 million in ramp service fees) and €265.6 million from licenses, rents, leases, and other sources. The latter include €8.9 million from the sale of power (2002: €6.0 million). Power sales account for 1.5 percent (2002: 1.08 percent) of total net sales and are of just minor significance. 3 Share ownership (see table facing) Holdings in subsidiaries and associated companies are stated at cost. 4 Provisions Due to differences in the treatment and valuation of accounting income and taxable income, we are required to report deferred tax liabilities. On account of the tax carryforward, and based on our current planning, we do not anticipate a tax burden in the foreseeable future. As a result no provisions for taxes were formed. Due to the completion of Terminal 2, total other provisions of €156.8 million include, for the first time, €54.9 million for infrastructure construction work still awaiting final billing. Other key provisions include €22.6 million for conditionally paid landing fees, €12.8 million for residual vacation pay, overtime and flextime compensation, an €11.8 million contingency reserve for rental losses, and €10.2 million for settlement backlogs and future obligations in connection with partial retirement arrangements. Other provisions include €9.7 million for marketing activities, a €6.8 million contingency reserve for the possible reclamation of permission fees, and €4.6 million for cleanup and remedial work following water damage in the central area. Other operating income includes €9.7 million from the sale of land. This was booked as a special reserve item not affecting income in accordance with Section 6b of the Income Tax Code. Additional operating income items include €3.2 million from the provisioning of water, wastewater, and power-supply infrastructure for Terminal 2, €3.2 million in transferred charges for vacant capacity in Terminal 1, €2.3 million from the reversal of provisions, €1.3 million in insurance payouts, and €1.2 million from long-term building rights. Due to the completion of Terminal 2, which opened on June 29, Flughafen München GmbH’s materials costs for the first time included a charge of €31.3 million for services relating to terminal capacity provisioning in fiscal 2003. 7 Contingencies To cover and secure all claims in connection with MediCare Flughafen München Medizinisches Zentrum GmbH’s current and future liabilities to the Kreis- und Stadtsparkasse ErdingDorfen bank, Flughafen München GmbH in 2003 posted unlimited surety. 8 Other financial obligations Other key provisions include €3.9 million for neglected maintenance obligations, €3.3 million for outstanding invoices, and €2.6 million for repair and refurbishment of the flooring in Terminal 1. 5 Liabilities (see table facing) 54 Existing real-estate lease contracts are expected to incur costs of around €46.8 million in 2004. The burden through to the end of the basic lease term will amount to €518.8 million. Existing construction, supply and service contracts and agreements with planners, architects and engineers pertain essentially to ongoing business operations and are of a scope consistent with such operations. There are also additional obligations for environmental protection measures and the honoring of public-law requirements. 9 Net result Having reported a net income of €0 in fiscal 2002, the company made a net loss of €51.15 million in fiscal 2003. Details of share ownership Seat Share of Capital Result for capital stock the year % € thousand € thousand eurotrade Flughafen München Handelsgesellschaft mbH Munich 74.0 13 01 Allresto Flughafen München Hotel und Gaststätten GmbH Munich 100.0 26 01 Cargogate Flughafen München Gesellschaft für Luftverkehrsabfertigung mbH Munich 100.0 511 01 CAP Flughafen München Sicherheits-GmbH Freising 76.1 355 185 aerogate München Gesellschaft für Luftverkehrsabfertigungen mbH Munich 100.00 598 (78) EFM – Gesellschaft für Enteisen und Flugzeugschleppen am Flughafen München mbH Freising 49.0 2,185 552 FMV – Flughafen München Versicherungsvermittlungsgesellschaft mbH Freising 51.0 26 01 FM Terminal 2 Immobilienverwaltungsgesellschaft mbH & Co oHG Freising 60.0 25,000 02 AeroGround Flughafen München Aviation Support GmbH Munich 100.0 250 01 MediCare Flughafen München Medizinisches Zentrum GmbH Oberding 51.0 (172) (323) Augsburger Flughafen Betriebs-GmbH Augsburg 50.0 52 (1) Terminal 2 Betriebsgesellschaft mbH & Co oHG Oberding 60.0 3,025 02 Freising 100.0 15,025 01 Terminal 2 Holding GmbH 1 Profit transfer agreement 2 Losses transferred on account of shareholders’ agreement Liabilities table December 31, 2002 December 31, 2003 Residual term up to 1 year 1 to 5 years € € € € € 327,752,746.83 84,497,167.35 112,837,203.24 130,418,376.24 313,069,468.74 Trade accounts payable 20,364,827.65 18,504,995.22 1,859,832.43 0.00 24,527,456.94 Liabilities to associated companies and subsidiaries 35,983,360.16 35,983,360.16 0.00 0.00 23,616,748.68 Liabilities to banks over 5 years 21,856,659.50 6,338,138.13 15,011,957.22 506,564.15 30,536,923.39 (14,303,088.33) (273,239.11) (14,029,849.22) (0.00) (14,300,648.69) of which in taxes (3,324,591.06) (3,324,591.06) (0.00) (0.00) (2,671,115.35) of which in social welfare (115,050.36) (115,050.36) (0.00) (0.00) (752,390.04) 405,957,594.14 145,011,951.96 130,020,701.79 130,924,940.39 391,750,597.75 Other liabilities of which to insurance companies 55 Annex III. Additional information Federal Republic of Germany Members of the executive board: Peter Keidel Director-General, Federal Ministry of Transport, Building and Housing, Berlin Dr. Michael Kerkloh, President and CEO Walter Vill, Vice President Peter Trautmann Dr. Dieter Knoll Ministerial Councilor, Federal Ministry of Finance, Bonn 2 Supervisory board City of Munich Members of the supervisory board in 2003: Christian Ude Chief Mayor, City of Munich 1 Executive board Prof. Kurt Faltlhauser Minister of State, Bavarian State Ministry of Finance, Munich Chairman Oliver Gebauer Personnel management clerk Employee representative Vice chairman Free State of Bavaria Hans Spitzner Undersecretary, Bavarian State Ministry for Economic Affairs, Transport and Technology Gerhard Flaig Director-General, Bavarian State Ministry of Finance, Munich (supervisory board member until Nov. 5, 2003) Klaus Weigert Director-General, Bavarian State Ministry of Finance, Munich (supervisory board member from Nov. 13, 2003) Hans Hermann Schneider Director-General, Board of Building and Public Works in the Bavarian State Ministry of Home Affairs (supervisory board member until Jan. 31, 2003) Josef Poxleitner Director-General, Board of Building and Public Works in the Bavarian State Ministry of Home Affairs (supervisory board member from Feb. 12, 2003) 56 Dr. Reinhard Wieczorek Councilor, City of Munich Employee representatives Josef Bals Cook Thomas Bihler Clerical employee Heinrich Birner Director of the ver.di labor union, Munich region Georg Herrmann Certified aircraft handler, full-time works councilor Orhan Kurtulan Certified aircraft handler, full-time works councilor Otto Siegl Clerical employee Gerhard Halamoda Managing director, Allresto (supervisory board member from Jan. 30, 2003) 3 Remuneration of and loans granted to the supervisory and executive boards Remuneration of the supervisory board totaled €16,400. Former members of company management received remuneration totaling €471,600. Provisions of €6.48 million were formed for future pension payments and accrued pension rights of surviving dependants. Executive board members’ remuneration totaled €713,200 in fiscal 2003. 5 General Section 9 of Germany’s Energy Industry Act, which passed into law on April 29, 1998, requires public utility companies to draw up separate balance sheets and income statements for their power generation, power transmission and distribution activities and for their non-power activities. Given that revenue from power business accounted for just 1.5 percent of total sales (2002: 1.1 percent), we have chosen not to report separately on our power activities, just as a year earlier, as these are deemed not to be significant. 4 Employees As per Section 267, Paragraph 5 of the German Commercial Code, the workforce comprised, on average, 2,007 salaried employees, 12 casual workers, 2,157 wage employees and 466 casual workers in fiscal 2003. In addition, 99 apprentices were undergoing vocational training with the company. Munich, May 27, 2004 Dr. Michael Kerkloh Walter Vill Peter Trautmann 57 58 Supervisory board’s report The supervisory board was informed regularly and in detail by executive management through written reports and at meetings about the company’s situation, its development, and important business events. On the basis of the reports and the information received, the supervisory board monitored the management of the company’s business and made such decisions as it was called upon to make in accordance with its statutory responsibilities. The year-end accounts as per December 31, 2003, and the report on the economic development and position of Flughafen München GmbH and its group of companies presented by executive management have been audited and approved by Deloitte & Touche GmbH, the appointed auditors. Having conducted its own review, the supervisory board accepts the auditors’ findings and raises no objections. In accordance with Section 42a, Paragraphs 2 and 4 of the Limited Liability Companies Act (GmbHG) and Section 171, Paragraph 2 of the Stock Corporations Act (AktG), the board approves the year-end accounts of Flughafen München GmbH and the FMG Group. The supervisory board proposes that the shareholders endorse the yearend accounts of Flughafen München GmbH and the FMG Group. In fiscal 2003, Mr. Hans Hermann Schneider and Mr. Gerhard Flaig left the supervisory board. We wish to thank both gentlemen for their expert and committed service to the company. The supervisory board also wishes to express its gratitude and respect for the work carried out and the successes achieved by the company’s executive management and employees in fiscal 2003. Munich, July 29, 2004 Flughafen München GmbH The supervisory board Prof. Kurt Faltlhauser Chairman 59 Flughafen München GmbH, Munich Balance sheet as at December 31, 2003 Assets € € Dec. 31, 2003 2002 € € thousand A. Fixed assets I. Intangible assets 1. Franchises, intellectual property, and similar rights and assets 2. Advances on intangible assets 2,181 2,376,158.80 530 0.00 2,711 2,376,158.80 II. Tangible assets 1. Land, rights similar to land, and buildings, including buildings on property owned by others 1,780,944,445.54 1,649,552 311,302,456.55 211,898 3. Other equipment, plant and office equipment 24,602,080.78 24,627 4. Construction in progress and advances on fixed assets 11,788,912.44 2. Technical equipment and machinery 181,003 2,128,637,895.31 2,067,080 III. Financial assets 1. Investments in subsidiaries 19,537,562.32 19,537 2. Investments 802,699.07 803 3. Other loans 863,269.74 904 21,203,531.13 21,244 2,152,217,585.24 2,091,035 B. Current assets I. Inventories 1. Substitute plots of land 27,167,116.84 2. Raw materials and supplies 5,289,078.69 26,111 5,430 32,456,195.53 31,541 II. Receivables and other current assets 1. Accounts receivable 22,490,986.20 19,555 2. Amounts due from subsidiaries 36,371,276.92 16,458 528,682.70 13 3. Amounts due from associated companies 4. Other current assets of which €9,360,022.06 due from shareholders (2002: €0.00) 13,829,247.26 10,496 73,220,193.08 III. Liquid funds C. Prepaid expenses Total assets 60 46,522 10,692,766.85 7,800 116,369,155.46 85,863 432,179.85 586 2,269,018,920.55 2,177,484 Liabilities € Dec. 31, 2003 2002 € € thousand A. Capital stock I. Subscribed capital II. Capital reserves III. Earnings reserves Other reserves IV. Balance-sheet loss (2002: balance-sheet profit) 306,776,000.00 306,776 102,258,376.24 102,258 596,812.29 597 0 51,151,921.53 B. Conditionally repayable shareholder loans C. Special reserve items (Section 6b, Income Tax Code) 358,479,267.00 409,631 1,276,226,461.37 1,276,226 9,663,014.13 0 D. Accrued liabilities 1. Provisions for pensions 2. Other provisions 10,308,000.00 9,790 156,821,575.84 88,600 167,129,575.84 98,390 E. Liabilities 1. Liabilities to banks 327,752,746.83 313,069 2. Trade accounts payable 20,364,827.65 24,528 3. Liabilities to subsidiaries 35,737,078.92 23,436 246,281.24 181 4. Liabilities to associated companies 5. Other liabilities of which €3,324,591.06 in taxes (2002: €2,671,115.35) of which €115,050.36 in social welfare (2002: €752,390.04) F. Deferred income Total liabilities 21,856,659.50 30,537 405,957,594.14 391,751 51,563,008.07 1,486 2,269,018,920.55 2,177,484 61 Flughafen München GmbH, Munich Income statement for the fiscal year from January 1 to December 31, 2003 € 1. Net sales 2. Other capitalized labor, overheads and material 3. Other operating income 2003 2002 € € thousand 593,270,387.15 555,488 956,781.69 411 29,043,099.28 17,695 623,270,268.12 573,594 4. Materials costs a) Supplies, raw materials and merchandise b) Purchased services -31,361,283.75 -26,184 -128,251,123.37 -83,844 -159,612,407.12 -110,028 5. Personnel costs a) Wages and salaries b) Social security, pension costs and support of which €12,543,802.68 for pension plans (2002: €9,124,579.51) -154,449 -173,279,137.92 -47,271,523.93 6. Depreciation and amortization on intangible and tangible assets 7. Other operating expenses -39,263 -220,550,661.85 -193,712 -98,174,757.31 -105,742 -137,087,181.78 -111,238 -615,425,008.06 -520,720 7,845,260.06 52,874 8. Income from investments of which €96,560.67 from associated companies (2002: €94,862.46) 586,560.67 375 9. Income from profit transfer agreements 616,916.36 5,920 10. Expense from loss transfers -40,186,269.33 -22,238 11. Income from financial assets 34,469.50 35 1,990,280.89 1,577 12. Other interest and similar income of which €1,571,811.15 from associated companies (2002: €1,083,889.04) 13. Interest and similar expense of which €313,679.88 from associated companies (2002: €192,804.88) -29,035 -21,123,012.13 -58,081,054.04 14. Results of ordinary operations 15. Taxes on earnings 16. Other taxes 17. Net profit/loss for the year 18. Loss carried forward from the previous year 19. Balance-sheet profit/loss 62 -43,366 -50,235,793.98 9,508 -78,071.89 -2,039 -838,055.66 -952 -51,151,921.53 6,517 0.00 -6,517 -51,151,921.53 0 Publisher: Flughafen München GmbH Principal Department for Finance and Accounting Tel.: +49 (0)89/975-00 Fax: +49 (0)89/975-3 10 06 Concept/editor: Dr. Reingard Schöttl Public Relations Department Flughafen München GmbH Postfach 23 17 55 85326 Munich Germany www.munich-airport.de Photographs: Roland Albrecht Alex Tino Friedel Getty Images Dr. Werner Hennies Image Source Grande Kempinski Hotel Airport München Martin Ley Zefa Design: Pantos Werbeagentur GmbH, München Printing: Holzmann Druck GmbH & Co KG, Bad Wörishofen xx