Your AACM Team - Arizona Association of Community Managers
Transcription
Your AACM Team - Arizona Association of Community Managers
2016 RESOURCE CONNECTIONS DIRECTORY The information contained in the 2016 AACM Resource Connections Directory is designed to assist members of AACM in conducting business in the community association management industry. The directory may not be reproduced in any manner, in whole or in part, without the express, written consent of AACM. AACM will license to you the contents of this Directory only if you accept all of the terms and conditions contained in this nonexclusive, non-transferable, limited license agreement. Please carefully read this license agreement before opening this Directory. By opening this Directory, you hereby accept and agree to be bound by the following terms and conditions: 1. This Directory shall be used for individual, personal, and confidential reference purposes only, and may be used only pursuant to the terms of this license agreement. 2. This Directory and its contents are proprietary products of AACM. 3. The contents of this Directory may not, in whole or in part, be reproduced, copied, disseminated, entered into a computer database, used in part in connection with a mailing list, or otherwise utilized, in any form or manner or by any means, except for the user’s individual, personal, and confidential reference. The information reflected in this Directory is based on membership records, as provided by each member. Should there be any information that is incorrect, please accept the apologies of AACM. Contact the AACM offices to provide any updates or corrected information. All contents of the 2016 AACM Resource Connections Directory are Registered. Arizona Association of Community Managers, AACM, and the marks relating to AACM products and services referenced herein are either service marks and/or registered service marks of the Arizona Association of Community Managers. All other names are trademarks and/or registered trademarks of the respective owners. ARIZONA ASSOCIATION OF COMMUNITY MANAGERS 668 N. 44th St., Suite 229E | Phoenix, AZ 85008 Phoenix: 602.685.1111 | Tucson: 520.334.2004 | Fax: 602.685.1101 www.aacm.com TABLE OF CONTENTS ORGANIZATION3-14 Officers and Board of Directors 3 Your AACM Team 4 Founding Management Companies 5 Founding Affiliate Partners 6 About AACM: Mission & Vision 7 Committee Descriptions and Chairs 8-9 Legislative Online Information 10 Membership & Partnership Opportunities 11 Management Company Member Costs & Voting 12 Affiliate Partner Costs & Benefits 13-14 EDUCATION15-24 CERTS Website 19 CAAM Certification Program - Required Courses 19 AACM-CAMICB Reciprocity Policies 20 CAAM Certification Changes and Expirations/Renewals 22 CEU Penalty Policy 23 CEU & Specialty Classes CEU Policies CEU Requirements Participation Credit Education Units (PCEU) Approved CEU Courses AACM Specialty Courses 25-34 25 26 27 29 34 MANAGEMENT COMPANY MEMBERS 35-69 INDIVIDUAL MEMBERS 70-72 AFFILIATE PARTNERS Table of Contents by Category Affiliate Partner Listings 73-302 73-74 76-302 BYLAWS303-320 CODE OF ETHICS 321-388 MEMBERSHIP STANDARDS 339-344 INDEX 345-352 2 Organization CHAIR Tom Emele, CAAM Associated Property Management 3260 E. Indian School Rd. Phoenix, AZ 85018 (P) 480-941-1077 (F) 602-992-0526 tom@apm-management.com DIRECTOR Jean-Marie Bellington, CAAM Tri-City Property Management 760 S. Stapley Dr. Mesa, AZ 85204 (P) 480-844-2224 x131 (F) 480-844-2061 jbellington@tcpm.net CHAIR-ELECT Lori Percival, CAAM Ogden & Company 1901 E. University Dr., Ste. 440 Mesa, AZ 85203 (P) 480-396-4567 (F) 480-396-6966 lorip@ogdenre.com DIRECTOR Carmine Carriero, Jr., CAAM Expert HOA Management 8880 E. Speedway Blvd., Suite 302 Tucson, AZ 85710 VICE CHAIR Frank Peake, CAAM Pride Community Management 2727 W. Frye Rd., Suite 230 Chandler, AZ 85224 (P) 480-682-3209 (F) 480-682-3208 frank@pridemgmt.com SECRETARY Robb Lipsey, CAAM Premier Community Management 3930 S. Alma School Rd., Ste. 10 Chandler, AZ 85248 (P) 480-704-2900 (F) 480-704-2905 rlipsey@premieraz.com TREASURER Amanda Shaw, CAAM AAM, LLC 1600 W. Broadway, Ste. 200 Tempe, AZ 85282 (P) 602-957-9191 (F) 602-957-8802 ashaw@aamaz.com DIRECTOR Kim Lax, CAAM Cadden Community Management 1870 W. Prince Rd., #47 Tucson, AZ 85705 (P) 520-297-0797 (F) 520-742-2618 klax@cadden.com DIRECTOR Brian Lincks, CAAM City Property Management 4645 E. Cotton Gin Loop Phoenix, AZ 85040 (P) 602-437-4777 (F) 602-437-4770 brianl@cityproperty.com PRESIDENT/CEO Linda Lang, CAAM AACM President/CEO 668 N. 44th St., Ste. 229E Phoenix, AZ 85008 (P) 602-685-1111 (F) 602-685-1101 Tucson Phone: 520-334-2004 linda@aacm.com IMMEDIATE PAST CHAIR Delores Ferguson, CAAM CCMC 8360 E. Via de Ventura, Suite L100 Scottsdale, AZ 85258 (P) 480-921-7500 (F) 480-921-7564 dferguson@ccmcnet.com 3 Organization Your AACM Team Linda Lang, CAAM - President/CEO linda@aacm.com Legislative and Political Advocacy Corporation Business Committees (Events, Legislative, Membership, Outreach, PSC) AACM PR/Media Contact Laurel Chamberlin - Director of Operations laurel@aacm.com Accounts Payable/Receivable Committees (Events and Outreach) AACM Events: Coordination and Preparation Daily Office Operations Management Leigh Roepke, CAAM - Education Manager leigh@aacm.com CAAM Certification Program (CAAM, CAASP, Specialty Certificate) CERTS Website Committees (Education and PSC) Course Writing Subcommittees Instructor Opportunities Jennifer Francis - Membership Manager jennifer@aacm.com Process new Member and Affiliate applications AACM Printed Directory Committees (Membership and Outreach) Carol Cathcart - Executive Assistant carol@aacm.com Assist AACM Team Members Maintain all Member and Affiliate contact information and data Website: maintain and update AACM website AACM Events: Sends invitations and tracks attendance Main Office/Phoenix 668 N. 44th St., Suite 229E, Phoenix, AZ 85008 Phoenix: (602) 685-1111 Tucson: (520) 334-2004 Toll Free: (866) 685-2226 Fax: (602) 685-1101 www.aacm.com 4 Organization FOUNDING MANAGEMENT COMPANY MEMBERS ADAM, LLC (A Different Association Management) AAM, LLC Associated Property Management, Inc. Cadden Community Management CCMC Cardinal Professional Management, Inc. City Property Management Company Lighthouse Management, LLC Premier Community Management, Inc. Sentry Management, Inc. Tri-City Property Management Services, Inc. 5 Organization FOUNDING AFFILIATE PARTNERS PLATINUM FOUNDING CareScape, Inc. Carpenter Hazlewood Delgado & Bolen, PLC CertaPro Painters Clean Cut Landscape Management DLC Resources, Inc. The Mahoney Group GOLD FOUNDING Arizona’s Best Maintenance Mutual of Omaha Bank 6 Organization ABOUT AACM The Arizona Association of Community Managers (AACM) is a statewide professional Association created by Management Company Members to provide professional standards for the community management industry. The AACM Code of Ethics and Certified Arizona Association Manager (CAAM) Certification Program has set the standards of practice for professionals. Additional programs include the Homeowners Outreach Program Enterprise (HOPE) Grant, which aids homeowners in need, and the Affiliate Partner program, which creates a partnership with professional vendors in the community management industry. MISSION STATEMENT The Arizona Association of Community Managers promotes a positive perception of professional community association management firms and raises the standard of care in Arizona’s managed communities. It does this through its professional certifications of community managers (CAAM) and other industry professionals, proactive outreach to Arizona homeowners and by being the “voice of reason” to the state’s legislature. VISION STATEMENT To achieve the highest level of professionalism in the care of Arizona’s managed communities. HOW IS AACM THE HOA RESOURCE? AACM, as an organization, is dedicated to proactively sharing its membership’s expertise at the state legislative level. Our lobbyist and Board members work directly with legislators to provide timely and accurate information to educate them about the effects of proposed bills that could have unfair consequences for the majority of homeowners and their associations’ ability to properly function. As a result of AACM’s ceaseless efforts, AACM has become a wellrespected and invaluable resource to legislators in their deliberations on community association issues. 7 Organization COMMITTEE DESCRIPTIONS AND CHAIRS The AACM committee year runs from January to December with new Chairs and Co-Chairs selected by the incoming Board of Directors. Serving on a committee is a great way to get involved with the special programs that promote the Association and the professionalism of the industry. Each committee provides opportunities to network with Members and Affiliate Partners. EVENTS COMMITTEE Chair Kim Lax, CAAM, Cadden Community Management Co-Chair Larry Aldrich, Burns Pest Elimination Assists with planning AACM networking events including the Annual HOPE Grant “Not” Golf Tournament and the Phoenix Trade Show. MEMBERSHIP COMMITTEE Chair Lori Percival, CAAM, Ogden & Co. Co-Chairs Marsha Hove, CAAM, CCMC Nate Roberts, Roofing Southwest Assists with promotion of AACM Membership and Partnership, Member and Partner retention, promotion of G.E.M. Awards, and distribution of membership plaques and printed directories. OUTREACH COMMITTEE Chair Brian Lincks, CAAM, City Property Management Company Co-Chair John Nation, Clean Cut Landscape Management Reviews all HOPE (Homeowner Outreach Program Enterprise) Grant applications and recommends Grant funding to the AACM Board of Directors. Suggests and assists with AACM community charity projects. SOUTHERN ARIZONA ACTION COMMITTEE (SAAC) Chair Carmine Carriero, Jr., CAAM, Expert HOA Management Co-Chair Duane Huff, Sunland Asphalt Works with AACM on Southern Arizona events, outreach opportunities, and membership. 8 Organization RESTRICTED COMMITTEES EDUCATION COMMITTEE - Requires application process to join. Not available to Silver level Affiliate Partners Chair Jean-Marie Bellington, CAAM, Tri-City Property Management Co-Chairs Evelyn Shanley, CAAM, Individual Member and Kathryn Battock, Vial Fotheringham Comprised of CAAM managers and Platinum Affiliate Partners working together on curriculum development for the AACM Certification program including core courses and Continuing Education Units (CEUs). LEGISLATIVE COMMITTEE – Appointed by AACM Board of Directors Chair Brian Lincks, CAAM, City Property Management Company Vice-Chair Frank Peake, CAAM, Pride Community Management Advises AACM and works with the Association Lobbyist on homeowner association issues, serves as the “Voice of Reason” and resource on behalf of AACM to Arizona State Legislators. PROFESSIONAL STANDARDS COMMITTEE (PSC) - Committee appointed by a supermajority of the AACM Board of Directors (appointed members must be Management Company Designated Member or Committee Representative). Chair Frank Peake, CAAM, Pride Community Management Vice-Chair Elaine Anghel, CAAM, AAM, LLC Responsible for the development and enforcement of disciplinary procedures for violations of the AACM Code of Ethics (signed by all Members and CAAM program participants). The PSC oversees all curriculum and instructor approval for the CAAM (Certified Arizona Association Manager) Certification Program. If you would like to serve on a committee, please email Jennifer Francis at: Jennifer@aacm.com 9 Organization LEGISLATIVE ONLINE INFORMATION Go to AACM’s website at www.aacm.com and click on the Legislation tab or follow these instructions: 1. Access the website www.azleg.gov. 2. Under the heading “FAQ” on the left side of the page, click on “How Do I find My Legislators”. 3. On this screen, you will go to number “2” if you do not know your legislators/district. Choose “Click here to find the legislative district you live in by entering your address and zip code located at the lower left corner”. You will be taken to the Arizona Independent Redistricting Commission’s website. 4. On this screen, enter your address into the yellow box at the top of the page and then click “Find”. The next screen will show your district number. 5. Now that you have your legislative district number, you can click the back button of your browser until you are back at the “How Do I Find My Legislators” screen. 6. Now you can choose number “1” to choose “If you know your Legislators, click here”. 7. In order to sort by district, simply click on the down arrow next to the “District” heading and find your legislators and their contact information. 10 Organization MEMBERSHIP AND PARTNERSHIP OPPORTUNITIES MANAGEMENT COMPANY MEMBERSHIP The strength of our association is in our membership. AACM Members ensure the standards of practice and professionalism of firms managing Arizona community associations. Members that participate in our education programs continue the AACM mission to be recognized as Arizona’s leading professional resource in the community association management industry. AACM provides opportunities that promote efficient, effective representation through education and legislation for the benefit of our Members and industry. As a Member of AACM, your firm upholds our Code of Ethics and Membership Standards, which sends a strong message to the consumer that your company and its employees adhere to the highest state-specific industry standards. INDIVIDUAL MEMBERSHIP AACM created a category of membership for individuals employed as a(n): • • • • On-site Manager (Association Employee) HOA Coordinator (Developer Employee) Non-member Management Company employee Individual who earned their CAAM certification as a Community Manager, but are no longer practicing community association management. Individual Members also uphold our Code of Ethics and Membership Standards. They are allowed individual access to all AACM programs and events. This is a non-voting membership. AFFILIATE PARTNERSHIP The program consists of three separate levels of marketing opportunities. The Affiliate Partnership allows for networking and educational involvement with the management company members and their managers. The Partnership creates two major opportunities each year: the Annual Trade Show held in the Fall and the HOPE Grant Golf Tournament in the Spring. Monthly luncheons and mixers alternate between Phoenix and Tucson for additional networking. As an Affiliate Partner with AACM, you showcase your firm to be committed to the AACM Mission of professionalism in the community association industry. 11 Organization MEMBER COSTS AND VOTING Support for all participating companies includes a financial contribution and, for some, an additional donation of their time and energy. Membership in AACM and the related membership fee is structured on five different company sizes. All fees are based on the number of units currently managed and billed as of the beginning of the AACM membership year. The sizes are: • Level 1 • Level 2 • Level 3 • Level 4 • Level 5 • Individual Greater than 30,000 units 20,000 through 29,999 units 10,000 through 19,999 units 5,000 through 9,999 units 1 through 4,999 units Varies based on category Each year, payment and voting participation will be based on shares that are derived by the size of the category. 12 • Level 1 • Level 2 • Level 3 • Level 4 • Level 5 • Individual 20 Votes 10 Votes 6 Votes 4 Votes 2 Votes 0 Votes $10,000 $5,000 $3,000 $2,000 $1,500 $500 Organization AFFILIATE PARTNER COSTS AND BENEFITS ...dedicated to supporting your business Affiliate Partnership introduces you and your business to leading community managers, providing exclusive opportunities to promote your services and products to key decision makers within AACM Membership. PLATINUM PARTNER ANNUAL INVESTMENT $5,000 Special Events •Bi-Annual Platinum Partner Council Meeting •Invited to AACM Annual Membership Meeting •Invited to all VIP receptions •Opportunity to make five minute presentation prior to AACM Board Meeting (schedule in advance - limit: one per year) •Annual Private Event with Board and Management Member Executives Luncheons •Up to six attendees (cost per person applies) •Reserved Platinum Partner Tables in the center of the room (limit one person per company) •Opportunity to sit with AACM Board of Directors and special guests (must be scheduled in advance) •Table top marketing in lobby during networking time before luncheons •Retractable Banners at all luncheons in the dining room (you must setup and tear down) •Logo on AACM PowerPoint Presentation played during luncheons •Place marketing materials/swag in special bags at Managers’ seats •Bring a door prize •Assist at the registration tables or as a door greeter Promotional Benefits •Framed poster for display in the training room (promote your company to managers) •Website listing with logo and link to your website •Directory listing including logo and 300 character description •Company name and logo on printed AACM materials •Priority opportunity for Advertising/Sponsorship opportunities (CAAM Binder, Directory Ads, Golf Tournament, Trade Show and other events) 13 Organization AFFILIATE PARTNER COSTS AND BENEFITS Education and Other Benefits •PowerPoint slide listing Platinum Partners at the start of all CAAM and CEU classes •Sponsor CAAM & CEU classes (Bring snacks and make a 10 minute presentation at the beginning of classes) •Priority opportunity to instruct courses (requires approval) •Apply to serve on Education Committee •Work with Education Committee to help develop CAAM/CEU material GOLD PARTNER ANNUAL INVESTMENT $2,500 Luncheons •Up to three attendees (cost per person applies) •Shared table in lobby to place your marketing materials/goodies •Company name on AACM PowerPoint Presentation played during luncheons Promotional Benefits •Website listing with link to your website •Directory listing including 150 character description •Company name on printed AACM materials •Advertising/Sponsorship opportunities (CAAM Binder, Directory Ads, Golf Tournament, Trade Show and other events) Education and Other Benefits •Opportunity to instruct courses (requires approval) •Work with Education Committee to help develop CAAM/CEU material SILVER PARTNER ANNUAL INVESTMENT $1,250 Luncheons •Up to two attendees (cost per person applies) Promotional Benefits •Website listing with company and contact name, phone and email address (no website address included) •Directory listing with all contact information 14 Education CERTIFIED ARIZONA ASSOCIATION MANAGER (CAAM) CERTIFICATION PROGRAM Certified Arizona Association Manager (CAAM) Certified Arizona Association Support Professional (CAASP) Professionalism, accountability, and education are of utmost importance to credibly and capably represent the tens of millions of dollars of real estate throughout Arizona. To that end, AACM developed its Certified Arizona Association Manager (CAAM) Certification Program. CAAM and CAASP are Arizona-specific designations signifying that a manager or community management industry professional is trained to address maintenance issues specific to our climate and laws particular to our state. Additional course completion and testing requirements in the areas of essential management principles and ethical business practices round out the CAAM Certification Program curriculum, ensuring that community management professionals are comprehensively prepared to represent the values of Arizona’s communities and homes. Continuing Education Units, or CEUs, support the CAAM and CAASP designations by enhancing the professional education of those professionals who have completed a designation under the CAAM Certification Program through elective courses developed by AACM and approved by our Professional Standards Committee. CAAM CERTIFICATION AND DESIGNATION In order to obtain the prestigious CAAM designation, an individual must meet at least one of the following qualifications: • Member company employees who are community managers actively engaged in community management. • Member company employees who are executives and are actively engaged in community management. 15 Education • Non-member management company employees who are AACM Individual Members and are community managers actively engaged in community management. • Non-member management company employee executives who are AACM Individual Members, and are actively engaged in the executive functions of community management. • Community managers who are AACM Individual Members and are employed directly by a community association. • Employees of a developer or builder who are AACM Individual Members and are employed as the HOA Coordinator for that company. A person who has earned CAAM certification may continue to use the CAAM or CAASP designation as long as they maintain their required Continuing Education Unit requirements and remain in good standing with AACM as a Management Company Member employee or an Individual Member, regardless of a career change after earning their CAAM certification. A person who has earned CAAM certification but is temporarily unemployed may continue to use the CAAM/CAASP designation and take continuing education courses under their former Membership affiliation for up to six months from their last day of employment in the community association industry, after which time they must apply for Individual Membership with AACM in order to maintain their CAAM/CAASP designation. CAAM certification requirements include: • An application and 3 CAAM Recommendation Forms, as the caliber of Certified Arizona Association Managers is of utmost importance to AACM and its Members. • All membership dues and fees (if applicable), a registration fee, course fees, continuing education credits and fees, and any other applicable fees must be current at the time of CAAM certification and subsequent renewal. • Six months of direct experience performing all daily functions of a community manager (CAAM designation only). • Completion of the CAAM core course curriculum within three years from the date of initial CAAM Program Application, and 16 Education • CAAM Continuing Education Units (CEUs): ° First three-year certification period: 27 CEUs beginning the January 1 after initial certification date, including: • 3 CEUs each year of mandatory Annual Law Update credits • 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time in first certification period)* Subsequent three-year re-certification periods: 27 CEUs ° consisting of at least 18 Education CEUs including 3 CEUs each year of mandatory Annual Law Update credits, and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities and events. *Exception: CAAM certified individuals with a certification date prior to January 1, 2007 may take their 3 required CEUs of Effective Communication Tools for Community Managers within their second three-year CAAM certification period. The courses required to receive CAAM certification may be taken in any order. One or more tests are taken during each course, and each course must be passed with an average of at least 70%. The Ethics course also requires a signed AACM Code of Ethics to pass. CAASP DESIGNATION The CAASP designation is available to those community management industry professionals who are employed by a Management Company Member and are employed in a support role such as community management administrative assistants, community management accountants, compliance managers, and others who perform roles vital to the support of community managers but do not directly perform community management duties in their day-to-day activities or meet the CAAM designation requirements as stated above. A person who has earned the CAASP designation may apply to AACM to convert their designation to a CAAM designation after directly performing the duties of a community manager for at least six (6) months. A person who has earned the CAASP designation but is temporarily 17 Education unemployed may continue to use the CAASP designation and take continuing education courses under their former Membership affiliation for up to six months from their last day of employment in the community association industry. CAASP designation requirements include: • An application and 3 CAAM Recommendation Forms, as the caliber of Certified Arizona Association Managers is of utmost importance to AACM and its Members. • All membership dues and fees (if applicable), a registration fee, course fees, continuing education credits and fees, and any other applicable fees must be current at the time of CAAM certification and subsequent renewal. • Completion of the CAAM core course curriculum, and • CAAM Continuing Education Units (CEUs): ° First three-year certification period: 27 CEUs beginning the January 1 after initial certification date, including: • 3 CEUs each year of mandatory Annual Law Update credits • 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time in first certification period)* ° Subsequent three-year re-certification periods: 27 CEUs consisting of at least 18 Education CEUs including 3 CEUs each year of mandatory Annual Law Update credits, and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities and events. *Exception: CAAM certified individuals with a certification date prior to January 1, 2007 may take their 3 required CEUs of Effective Communication Tools for Community Managers within their second three-year CAAM certification period. CAAM Certification Program courses taken for the CAASP designation may be taken in any order. One or more tests are taken during each course, and each course must be passed with an average of at least 70%. The Ethics course also requires a signed AACM Code of Ethics to pass. 18 Education CERTS (Certification, Education, Registration and Tracking System) Website AACM has developed proprietary custom web software specifically for CAAM Certification Program participants. Through CERTS, CAAM participants can easily: • • • • • Apply for CAAM Program Certification Review CAAM course descriptions Register for upcoming classes View certification progress Track Continuing Education requirements To visit the CERTS website, go to www.aacm.com and click on the orange button that says, “CERTS”. From there, a person may complete the online CAAM Program application. Once approved, a CERTS user ID and password will be sent to the new CAAM participant, who may then log in to the CERTS website to take advantage of all that CERTS has to offer. CAAM CERTIFICATION PROGRAM - REQUIRED COURSES Basics of Association Management (BAM)* BAM is a 2-day course covering a comprehensive spectrum of topics vital to effective community management. This course is taught by seasoned community managers as well as legal and financial professionals. Legal aspects of HOAs, understanding association insurance, budgets, financial statements, reserves, industry terminology, annual board meetings, and member communication are all topics included in BAM. AACM Ethics This is a full-day course written by members of the AACM Board of Directors and Professional Standards Committee. It is designed to help community management professionals and associates understand the high ethical standards held by AACM Members and their associates, and employ said standards in their daily business. AACM’s organizational structure is explained, along with the Code of Ethics and Professional Standards that all AACM Members and CAAM certified individuals 19 Education have committed to uphold. A Code of Ethics is to be signed by all class attendees at the end of this course, indicating the individual’s agreement to also commit to the ethics detailed in class. Arizona Association Law Navigating and understanding community association law and the legal issues that affect HOAs and community managers can be quite a challenge. Some of AACM’s Affiliate Partners who are legal professionals specializing in the HOA industry instruct this full-day course. Topics include community association documents, condominiums vs. planned communities, roles of the Board and the Manager, developer transitions, reserves, collections, restriction enforcement, board meetings, and insurance. Arizona Association Finance* Financial management is an integral part of the community manager’s duties. This course is designed to set forth minimum standards and recommended procedures for financial management of a community association. Financial experts and seasoned community managers instruct this course, including topics such as record keeping, accounting methods, financial statements, budget preparation, reserve studies, and taxes in the course curriculum. *The BAM and Finance courses may be waived upon proof of current CAMICB CMCA Certification. AACM - CAMICB RECIPROCITY POLICIES CMCA-Designated Individual Receiving CAAM Certification: A community manager with a current CMCA designation and current AACM Membership status through either a Management Company Member or an Individual Membership may apply for the CAAM Certification Program. 20 Education Upon providing proof of current CMCA designation, the following course requirements for CAAM Certification may be waived: • Basics of Association Management • Arizona Association Finance The following requirements must be met to receive CAAM Certification with a CMCA designation: • Attend and pass AACM Ethics course (in-class test and Code of Ethics Agreement) • Attend and pass Arizona Association Law (in-class test) • Current CAAM Program Registration Fee Once CAAM Certification has been awarded, all CAAM graduates will be required to earn CEU credits per current AACM policy. Effective January 1, 2011, these policies must be followed or CAAM certification may be subject to suspension or revocation. Maintaining CAAM Designation While Working Out-of-State as a Community Manager: CAAM certified managers who have relocated out of state may maintain active CAAM certification with the following requirements: • Notify AACM of out-of-state relocation to request CAAM certification “hold” status • Provide AACM all updated contact information including office address, email addresses, home address, and phone numbers • Membership in AACM must be maintained either through employment with an AACM Member company or as an Individual Member in good standing • Provide proof of current CMCA designation within six months if individual does not hold CMCA designation upon leaving Arizona. Once the above requirements have been met, the CAAM-CMCA certified individual may maintain certification “hold” status as long as they continue to provide proof of active or renewed CMCA designation while 21 Education out of state. The individual’s current CAAM certification period will be placed on “hold” status beginning the first January 1 after notification of out-of-state move. Mandatory CEU requirements will be immediately placed on “hold” status. Resuming Active CAAM Status upon Return to Arizona as a Community Manager: If a CAAM-CMCA certified individual relocates back to Arizona, the following requirements must be met to maintain CAAM certification: • Notify AACM of the individual’s return to Arizona within 30 days of return • Provide AACM all updated contact information including management company (if applicable), office address, email, addresses, home address, and phone numbers • Maintain membership in AACM either through employment with an AACM Member company or as an Individual Member in good standing After AACM has been notified of the CAAM-CMCA certified individual’s return to Arizona: • The individual’s certification period and CEU requirements will resume beginning the January 1 after notification of their return to Arizona. • Individuals may continue to earn CEU credits after notification of return to Arizona and prior to resuming their certification period on the following January 1. CAAM CERTIFICATION CHANGES AND EXPIRATION/RENEWAL AACM will maintain records for each individual in the CAAM Certification Program. The AACM Member of record associated with the certified individual (either Management Company Member or Individual Member) will be notified approximately three months prior to a certification renewal date (3 calendar years from the January 1 following the original certification date, and January 1 every three calendar years thereafter). However, it is strongly recommended that each certified individual also maintain his or her own records. Records on certification requirements 22 Education including paperwork and Continuing Education Units are available on the CERTS website (go to www.aacm.com and click the orange tab that says “C.E.R.T.S. Website”). The AACM Member of record as described above must notify the AACM office of any name changes or employment changes by completing a CAAM Records Change Form as soon as possible after a change (either termination or hire) occurs. Please contact the Education Manager or the AACM Office at 602-685-1111 to obtain a CAAM Records Change Form. There may be a re-certification fee charged at the time of re-certification (amount to be determined). PENALTY POLICY FOR NOT MEETING CONTINUING EDUCATION AND ACTIVE STATUS REQUIREMENTS Effective January 1, 2011 Mandatory course missed (i.e., Law Update or Effective Communication): • CAAM Certification suspended immediately following the last offering of the mandatory course that year. • Reinstatement application and $325 reinstatement fee. • Publication of name and suspension date on AACM website. Total CEU requirements not met: • CAAM Certification suspended January 1 of the following year. • Approved reinstatement application and $325 reinstatement fee required in time to complete the equivalent missed credits by June 30 (six months from suspension date). • Following reinstatement, Participant must complete the equivalent missed credits by June 30; failure to reinstate certification and complete missed credits will result in revocation of CAAM certification. 23 Education • Equivalent missed credits from prior certification period will be required in addition to the three-year certification period CEU credit requirement. • Publication of name and suspension date on AACM website. Any CAAM Certification remaining inactive or suspended for more than 6 months will be revoked and required to complete CAAM certification requirements again at regular cost to regain active CAAM status. A letter explaining extenuating circumstances may be written prior to the end of the current certification period. AACM will make a determination on a case-by-case basis regarding possible exceptions and reinstatement conditions. During any period of suspension or inactive CAAM status including revocation, any CAAM Certification Program designation (CAAM, CAASP, etc.) may not be used in any form of business marketing or correspondence, including but not limited to business cards, signatures, brochures, marketing materials, resumes, etc. If any CAAM Certification Program designation is used during any period of suspended, inactive, or revoked CAAM status, the Member Company and/or Participant may be subject to any/all of the following: • If inactive/suspended, revoke Participant’s certification and all associated credits. • Code of Ethics Complaint filed. • Publication of Member Company’s and/or Participant’s name and improper use of the CAAM Program designation on the Disciplinary Page of the AACM website. 24 CEU & Specialty Classes CONTINUING EDUCATION UNITS (CEUs) FOR THE CAAM AND CAASP DESIGNATIONS UNDER THE CAAM CERTIFICATION PROGRAM The role of a community manager is constantly evolving. In order to remain proficient, a CAAM certified individual, whether CAAM or CAASP designated, must continue his or her education by participating in elective courses presented as the continuing education arm of the CAAM Certification Program. CEU course requirements are based on a calendar year beginning the January 1 following a person’s initial certification date. For example, if CAAM certification was received in May, the three-year CEU requirements would begin the following January 1. CONTINUING EDUCATION UNIT POLICIES • A set number of Continuing Education Units (CEUs) must be earned during each three-year certification period – see details below under CEU Requirements. • Only AACM courses and activities will be accepted toward CAAM continuing education requirements. • CEUs may be earned after the initial certification date and prior to the January 1 beginning of the first certification period, but are not required during this period. This is considered a “bonus period”. • CEUs do not carry forward from one certification period to the next. • CEU courses offered will change each year, and may not be available every year. • Education CEU credits are available the first time a CAAM certified individual participates in a specific class (either attending or instructing), but are only available one time. • CEU courses may be re-taken for no Education credit, with priority registration given to those individuals taking the course for credit. For example, a CAAM may take the Annual Meetings class for 3 Education credits, but that CAAM may not receive 3 additional Education credits if he or she takes the Annual Meetings class again, or instructs the class after previously taking or instructing the course for credit. • An individual must complete either the CAAM Certification Program with a CAAM or CAASP designation in order to attend any CAAM Continuing Education course, as our 25 CEU & Specialty Classes core certification classes are the foundation upon which our continuing education is built. An individual must be an AACM Member to hold either designation; therefore, CEUs are only available to AACM Members. CEU REQUIREMENTS First certification period: 27 CEUs must be completed within three (3) years from the January 1 following a person’s original CAAM certification date, including: • 3 CEUs each year of mandatory Annual Law Update course • 3 CEUs of mandatory Effective Communication Tools for Community Managers (only required one time during the first three-year certification period) •AACM strongly recommends that each CAAM certified individual in their first certification period obtain 6 units of elective courses for a total of 9 CEUs per year. Subsequent certification periods: 27 CEUs must be completed within three (3) years from the person’s certification renewal date. These CEUs must consist of at least 18 Education CEUs and up to 9 Participation CEUs (PCEUs) for participation in AACM committees, activities, and events. • 3 CEUs each year of mandatory Annual Law Update course •AACM strongly recommends that each CAAM certified individual in their second or later certification periods obtain at least 3 units of elective courses for a total of 6 Education CEUs per year. 26 CEU & Specialty Classes Effective January 1, 2011 Participation CEU credits (PCEUs) are a type of AACM CEU credit for participation in AACM activities. Available to CAAMs in their 2nd certification period and beyond. Recorded as CEUs on the CERTS website. 27 CEUs total required; no more than 9 of these can be PCEUs. CAAM certified individuals in their 1st certification period are required to earn 27 Education CEUs; no PCEUs may be earned. To receive AACM Participation CEU Credits: 1. Register on CERTS: This registration is separate from any class registration or “RSVP”/event registration—it is only for receiving Participation CEU credit. 2. Complete Participation Form: Must request a Participation Form at the time of the PCEU activity. The completed form must be received by AACM within 60 days of the activity. Forms received later than 60 days after the PCEU activity will not be counted toward PCEU credit. YOU are responsible for ensuring your Participation is properly recorded for all PCEUs. Credit will not be granted without proper documentation of attendance/participation. 3.CEU Credit Granted on CERTS: Credit will be granted through the CERTS program after steps 1 and 2 have been completed. 27 CEU & Specialty Classes How to Earn Participation CEU Credits: AACM Leadership* = 3 PCEUs per year (with required event attendance described below) Hold Board of Directors or Professional Standards Committee position Miss no more than 3 meetings per year; attendance tracked by AACM Staff. Attendance at 2 luncheons and one mixer per year also required to earn Leadership Participation credits. CERTS Registration and Participation Forms must be received for each of these 2 luncheons and mixer. These events may not also count toward Event PCEUs below. Maximum of 3 PCEUs per year for either Board or PSC participation; not 3 PCEUs for each. Credit given at end of Board/PSC year. AACM Committees* = 1 PCEU per year Legislative, Education, Outreach, Membership, Events Committees Miss no more than 3 meetings per year; attendance tracked by AACM staff. Must complete full Committee year to earn credit. Credit given at end of committee year. Course Writing and Instruction Instruct a class = 1 PCEU per class time taught If instructor has not earned CEU credits for this course already, they can also earn 3 CEUs for “attending” at no charge per standard policy, for a total of 4 CEUs. Credit given after CAAM certified individual has attended the entire scheduled class time as instructor (no credit for partial attendance). Participate on a course subcommittee = 2 PCEUs per subcommittee Credit given after course has been approved by Professional Standards Committee. AACM Legislative Fundraisers = 1 PCEU per fundraiser + legislative contribution Attend and contribute to AACM Legislative Fundraiser Credit given after fundraiser attendance and legislative contributions accounted by AACM staff. AACM Events = 1 PCEU per event Maximum of 3 events per calendar year from the following qualifying events: Day at the Capitol Golf Tournament Trade Show Community Clean-up Project AACM Luncheon *Leadership and Committee meeting attendance tracked by AACM; CAAM certified individuals not required to register on CERTS. 28 CEU & Specialty Classes AACM-APPROVED CEU COURSES Please note that not all classes are offered each year. Advanced Condominiums: Special Issues - Elective 3 credits This is Part 3 of our Condo Series, building on the concepts learned in Condo Basics and Condo Maintenance. Topics for this course include specialty types of condos, including high-rise, conversions, and leaseholds; Federal regulations including FHA, OSHA & FCC; and case studies in this interactive class addressing more advanced condo issues. AACM recommends completing Condominium Basics and Condo Maintenance prior to taking this class. Advanced Legal Issues - Elective 3 credits This advanced course is recommended for community managers with at least three years of community management experience. Records requests, Alternative Dispute Resolution, the Nonprofit Corporation Act, Restatement of the Law of Servitudes, Amendment Procedures and Developer Issues in a stressed economy are all components of this course. Several interactive case studies are used throughout the course to help attendees apply the curriculum as it is learned. Annual Law Update & Ethics Review - MANDATORY 3 credits Per Year New legislation passed that will affect community management and homeowner associations. This course is instructed by legal professionals in the HOA industry. Paired with the legal aspects of this course is an annual review of the AACM Code of Ethics. ** This course is mandatory for all CAAM certified individuals (CAAM and CAASP designations) to attend annually. Failure to attend any year will result in suspension of CAAM certification along with all rights and privileges. It is the certified individual’s obligation to register for this class in order to maintain active certification.** 29 CEU & Specialty Classes Annual Meetings - Elective 3 credits Most community associations require an annual meeting. This basic course helps managers to make their annual meetings run smoothly and follow legal and community document requirements. Topics include notice, voting, quorum, agendas, nominations, elections, board members and terms, and practical annual meeting tips. This course is instructed by experienced community managers and legal professionals experienced in HOA law. Board Meetings - Elective 3 credits This basic course is designed to educate community managers regarding how to properly guide a board of directors in calling and holding regular board meetings. Managers will learn the statutory requirements regarding board meetings, and where to look within the community documents to determine the mandatory procedures and policies that must be following in holding and conducting board meetings. Also included are suggestions for dealing with issues commonly faced in association board meetings. This course is instructed by experienced community managers and legal professionals experienced in community association law. Cash Management for Community Associations - Elective 3 credits Financial statements, accounting methods, foreclosures, insurance bonds, bad debt, and collections are topics included in this in-depth elective course instructed by financial professionals and experienced community managers. Collection Issues - Elective 3 credits In the current economy, collections have come to the forefront of managers’ attention. This course will address collection laws and processes including foreclosure, liens, personal judgments, short sales, bankruptcies, and the Fair Debt Collection Practices Act. Community Security - Elective 3 credits This important topic covers methods and techniques to keep communities safe and secure while being aware of potential liabilities for the manager, the management company, the board, and the association. Instructors for this course include experienced community managers, security industry professionals, and insurance professionals. 30 CEU & Specialty Classes Condominium Basics - Elective 3 credits The Arizona real estate market has seen a surge in condominiums in recent years. As these types of communities increase, so does the need for community managers to be educated in learning to manage these communities differently from single-family communities. Taught by seasoned community managers, as well as professionals from several affiliate partner industries including restoration, attorneys, and insurance professionals, this course covers legal and insurance issues, physical components of condominiums, rules and policies, and other issues specific to condos. Condo Maintenance & Planning - Elective 3 credits This course covers the “nuts and bolts” of issues specific to condominium maintenance, including utility infrastructure, exterior surfaces, roofs, parking lots, and hazardous materials common to condos. What is the association’s responsibility to maintain, and what is the owner’s? These and a host of other topics will be explored in this detailed explanation of condominium maintenance and proactive planning. Construction Defects - Elective 3 credits Construction defects are frequently the most significant operational difficulty facing a community association. Education regarding construction defects is critical to the long term financial stability of a community and the fulfillment of the manager’s duties to the association. Contracts & RFP’s - Elective 3 credits Review and establish best practices on, analyzed business requirements, vendor selection and writing an RFP, providing a better understanding of Contracts. Data Retention for Community Managers - Elective 3 credits This course will present information on: Who owns the data, Satutes to consider regarding data retention, Owner records requests and Litigation hold policies. 31 CEU & Specialty Classes Effective Communication Tools for Community Managers - MANDATORY (One time during the first three-year certification period) 3 credits Communication is the key to any relationship, business or personal. Community managers are provided with tips for effectively communicating with boards and homeowners both at meetings and in the workplace. Written, verbal, and non-verbal communication skills are all highlighted in this valuable presentation. Mediation & Conflict Resolution - Elective (Prerequisite for Portfolio Specialty Certificate) 3 credits Conflict is surrounded by negative connotations. This course challenges you in a workshop atmosphere: whenever you find yourself faced with conflicts - be they in the form of neighborhood complaints, unhappy co-workers, or unsettled family members - remind yourself that conflict is part of life that naturally arises from a difference in needs, wishes or demands. Rather than immediately assigning a negative skew to conflict, try to view it as an opportunity for change. Navigating an Insurance Claim - Elective 3 credits Taught by experienced community managers and HOA insurance professionals, this course explores various insurance loss scenarios that community managers may encounter, and covers the steps that managers should take when dealing with these situations. Organizational Skills - Elective 3 credits Developing good organizational skills is an investment that will provide benefits for years. To be successful means to be organized. These skills will filter through all aspects of your professional and personal life. Throughout this course, you will be given the tools necessary in developing better organizational skills. Preventative Maintenance - Elective 3 credits The best way to manage the costs of maintaining an association’s common elements is to consistently perform preventative maintenance. This course makes managers aware of the needs of various elements and their recommended maintenance methods and schedules. Reserves, the bid process, project supervision, board education, and current vs. future cost are all visited in this course instructed by experienced community managers and preventative maintenance professionals. 32 CEU & Specialty Classes Project Management - Elective 3 credits Principles that have been used to create enormous successes in large projects can be applied to projects of any size to create amazing success in the HOA management industry. As a result, many managers are expected to understand project management techniques and how to apply them to projects of any size. Participants in this course obtain an overview of the entire project management process, as well as key project management tools that they can use every day. Risk Management - Elective (Prerequisite for Portfolio Specialty Certificate) 3 credits This course was developed to help you guide your Board of Directors in making risk related decisions. As you support the board, make recommendations and suggestions, and answer board members’ questions about risk, you’ll rely on your knowledge of risk management principles and best practices. Round Table 1: Asphalt and Roofing - Elective 3 credits The initial class of a 10-part series covering a range of topics. The first being Asphalt and Roofing, a round table setting promoting guidance and leadership from all Managers, a sharing of knowledge and best practices. Selecting a Vendor - Elective - NEW 3 credits This course will guide you through the process of selecting a qualified and licensed service provider for all of your community association management needs. Special Circumstances - Elective 3 credits This course addresses situations that come up less frequently but need to be understood when they do arise, such as benefited parcels and subassociations, committees & volunteers, discrimination, self-help, party walls, bulk contracts, and a host of other important topics. Strategic Planning - Elective 3 credits Strategic Planning is an organizational management activity that is used to set priorities, focus energy and resources, strengthen operations, ensure that employees and other stakeholders are working toward common goals, establish agreement around intended outcomes/ 33 CEU & Specialty Classes results, and assess and adjust the organization’s direction in response to a changing environment. It is a disciplined effort that produces fundamental decisions and actions that shape and guide what an organization is, who it serves, what it does, and why it does it, with a focus on the future. Time Management & Organizational Skills - Elective 3 credits Learn secrets to becoming more productive while also reducing stress. This class is designed to teach you the skills for defining priorities (even when emergencies arise), organizing your day, managing your time effectively and increasing how effective you are at completing each task. Mastering these skills will help to identify “hard” work from “smart” work and allow you to handle all your responsibilities. Learn how to handle interruptions and become better organized, less stressed and get more out of your day. Water Use, Maintenance, and Conservation - Elective 3 credits Water is a precious commodity in the desert climate of Arizona. This course, taught by experienced community managers and landscape professionals, makes managers aware of how water is measured and used, the water requirements of various plants, and provides an introduction to irrigation systems. Other topics include effluent water, groundwater replenishment districts, and Water Management Plans. AACM - SPECIALTY COURSES Train the Trainer - Elective (Prerequisite for being an Approved Instructor) 3 credits Training is really a process. It begins before our participant’s even sign up for a class and continues right up until the new knowledge, skills and attitudes are applied regularly. Mandatory for all AACM instructors prior to training a course. Taught by experienced community management professionals, this course offers a variety of training tools to help create and deliver engaging, compelling instruction that will encourage participants to come back for more! (One time, for all instructors in the AACM training program) 34 Management Company Members 360 Community Management 668 N. 44th St., Suite 256E Phoenix, AZ 85008 www.360propertymgt.com Contact Darrin Maurer, CAAM Phone 602-863-3600 Fax 480-393-4361 Email darrin@360propertymgt.com Vendor Contact Darrin Maurer, CAAM Additional Contact Dawn Hardas dawn@360propertymgt.com 360 Community Management is a full service association management company serving Valley communities of all sizes from small Condominium and Townhouse complexes to large planned communities. Through our philosophy of honesty, integrity, respect and customer service we have built lasting relationships with the communities and boards we serve. We uniquely tailor our services for each property and are proud to offer the highest levels of service; offering a customized approach to association management. Notes: 35 Management Company Members AAM, LLC Phoenix Office 1600 W. Broadway Rd., Suite 200 Tempe, AZ 85282 Tucson Office 6885 N. Oracle Rd., Bldg. 11, Suite D Tucson, AZ 85704 www.associatedasset.com Contact Amanda Shaw, CAAM, President Phone 602-957-9191 Fax 602-957-8802 Email ashaw@associatedasset.com Vendor Contact Susan Platner, CAAM Splatner@associatedasset.com Additional Contact Ercell Sherman, CAAM Tucson Contact Information Ed Baruch, CAAM Phone 520-219-7200 Fax 520-219-9324 Email ebaruch@associatedasset.com Founded in 1990, Associated Asset Management is a professional Community Association Management Company, dedicated to delivering total peace of mind. Over the last 26 years, AAM has grown to be one of the foremost providers of professional community association services in the United States. We specialize in the forward planning and management of master planned, single family, condominium, active adult, urban high-rise and mid-rise communities, as well as providing consulting services for accounting, marketing and operational organization. With over 530 employees in 11 regional offices, AAM combines association management, accounting, compliance, developer services and customer care under one roof, creating a cohesive and coordinated environment needed to provide exceptional community association management to the over 600 communities under our care. 36 Management Company Members ADAM, LLC (A Different Association Management) 516 E. Fort Lowell Rd Tucson, AZ 85705 www.adamllc.com Contact Bill Maguire, CAAM, President Phone 520-624-1206 Fax 520-388-4944 Email bill@adamllc.com Vendor Contact Jacklyn Connoy jacklyn@adamllc.com Low ratio of associations to managers for better hands on service. Notes: 37 Management Company Members American Equity Realty 306 E. Pierson St. Phoenix, AZ 85012 www.americanequityrealty.com Contact Lisa McClung, CAAM Phone 602-224-1958 Fax 602-224-1964 Email lisa@ameQrealty.com Vendor Contact Lisa McClung, CAAM Additional Contact Steve McClung steve@ameQrealty.com Notes: 38 Management Company Members Arizona Community Management Services, LLC 17787 N. Perimeter Dr., A-111 Scottsdale, AZ 85255 www.azcms.com Contact Karen Kass, CAAM Phone 480-355-1190 Fax 480-355-1191 Email kkass@azcms.com Vendor Contact Lindsay Marsh, CAAM LMarsh@azcms.com AZCMS has the experience, staff, and progressive management philosophy to provide the highest level of service to its clients. Policies and procedures are designed to generate effective results while offering flexibility to adapt to the individual needs of the association. We are certain that with a cooperative effort and open channels of communication with Boards, we will achieve the goals and objectives set by the association and establish the foundation for a long and lasting relationship. Notes: 39 Management Company Members Associated Property Management 3260 E. Indian School Rd. Phoenix, AZ 85018 www.apm-management.com Contact Tom Emele, CAAM Phone 480-941-1077 Fax 602-992-0526 Email tom@apm-management.com Vendor Contact Christina Weigman christina@apm-management.com Additional Contact Christina Weigman Associated Property Management (A.P.M.) has been managing homeowners’ associations and communities in the Phoenix, Scottsdale, Mesa and surrounding metro area for nearly 30 years. We take pride in professionally managing communities in the areas of administration, maintenance, and community building. We are also proud to be founding members of AACM.Combining the experience of those three decades in business with the training, continuing education, experience and resources of our certified community managers who have made careers in property management makes us well-versed in understanding how local communities function and how to best assist them with their short and long-term goals. 40 Management Company Members Brown Community Management, Inc. 7255 E. Hampton Ave., Suite 101 Mesa, AZ 85209 www.brownmanagement.com Contact Bob Brown, CAAM Phone 480-539-1396 Fax 480-889-5087 Email bob@brownmanagement.com Vendor Contact Rachel Ellerbrock, CAAM rachel.ellerbrock@brownmanagement.com At Brown Community Management, we provide full-service HOA management services to our portfolio of almost 200 single-family, condominium, high-rise and active adult communities in the greater Phoenix area and Rocky Point, Mexico. Notes: 41 Management Company Members Cadden Community Management 1870 W. Prince Rd., Suite 47 Tucson, AZ 85705 www.cadden.com Contact Kimberly Lax, CAAM Phone 520-297-0797 Fax 520-742-2618 Email klax@cadden.com Vendor Contact Kimberly Lax, CAAM Additional Contact Mike Cadden, CAAM fmcadden@cadden.com Cadden Community Management is the recognized leader among association management firms in the Tucson and surrounding areas. We have enjoyed nearly thirty years of success in the association management industry. Today, the company is responsible for maintaining and increasing property values of homes in approximately 200 communities in Tucson, Green Valley and Sierra Vista. Our staff is a strong team, dedicated to providing exceptional customer service. We will provide that service with integrity, continued education and unwavering commitment to individual growth as industry practitioners for the ultimate benefit of our clients. Notes: 42 Management Company Members Cardinal Professional Management, Inc. PO Box 27066 Tucson, AZ 85726 www.cardinalpm.com Contact Glynda Lowe, CAAM Phone 520-388-9792 Fax 520-388-9940 Email cpmanagement@qwestoffice.net Vendor Contact Glynda Lowe, CAAM A full-service Community Association Management company serving Southern Arizona. Notes: 43 Management Company Members CCMC Phoenix Office 8360 E. Via de Ventura Blvd., L-100 Scottsdale, AZ 85258 Tucson Office 3005 W. Ina Rd., Suite 111 Tucson, AZ 85741 www.CCMCnet.com Contact Delores Ferguson, CAAM, President Phone 480-921-7500 Fax 480-921-7564 Email dferguson@ccmcnet.com Vendor Contact Karen Angelo, CAASP 480-624-7040 kangelo@ccmcnet.com Tucson Contact Information Delores Ferguson, CAAM Phone 480-921-7500 Email dferguson@ccmcnet.com At CCMC, our unique brand of community management is about human connectivity. Serving people first. Challenging leaders to be their best. And infusing life with fun. For more than 40 years, the CCMC team has been defining what it means to manage community associations the right way, by putting people before the process. We operate from a community perspective and strive to discover innovative solutions that will bring financial and social benefits to developers and residents, alike. Today, our company serves 140 of the nation’s most successful masterplanned communities including Celebration, Florida; Daybreak, Utah; Craig Ranch, Texas; and Grayhawk, Arizona. To learn more, visit www. CCMCnet.com. 44 Management Company Members City Property Management Company 4645 E. Cotton Gin Loop Phoenix, AZ 85040 www.cityproperty.com Contact Brian Lincks, CAAM Phone 602-437-4777 Fax 602-437-4770 Email brianl@cityproperty.com Vendor Contact Barbara Dummitt, CAAM bdummitt@cityproperty.com Additional Contact Sara Saiz, CAAM Since 1979, City Property Management Co. has been an industry leader among the valley’s full service HOA management companies. We have cultivated and retained a seasoned staff from our executive leadership down. Our team receives regular updates and seminars on best practices, ethics, legal issues, technology training and mentorship. We strive to deliver unparalleled satisfaction for the communities we serve and provide a supportive and encouraging family environment for our employees who make that possible. We provide our clients and employees with tools that others don’t including CITYCYNC® Portals and the CITYlink Mobile App. Only City Property offers these technology tools coupled with the experience of nearly 40 years in business. We hope to show you how City Property is the “Management Company You Can Live With”. 45 Management Company Members Cornerstone Properties, Inc. 4523 E. Broadway Rd. Phoenix, AZ 85040 www.cpihoa.com Contact Mike Roberson, CAAM Phone 602-433-0331 Fax 602-244-9214 Email mike@cpihoa.com Vendor Contact Mike Roberson, CAAM Cornerstone is family owned and been in business since 1989. Our main goal as a Greater Phoenix Area management company is to provide communities with the best possible environment, enhance property values, build a sense of community, and apply good business techniques to the daily affairs of the community. Notes: 46 Management Company Members EquinoxONE Community Management 1820 E. Ray Rd. Chandler, AZ 85225 www.HOApropertyManagement.com Contact Steven Talcott, CAAM Phone 480-705-4046 x10 Fax 480-785-0220 Email steve@equinoxONE.com Vendor Contact Steven Talcott, CAAM Providing unparalleled, affordable, personalized Homeowner Association Management for Central Arizona’s Planned Communities! Notes: 47 Management Company Members Expert HOA Management 8880 E. Speedway Blvd., Suite 302 Tucson, AZ 85710 www.experthoa.com Contact Carmine Carriero, Jr., CAAM Phone 520-829-7120 Fax 520-829-7122 Email ccarriero@gmail.com Vendor Contact Carmine Carriero, CAAM Additional Contact Anita Carriero We Professionally Manage Your Community Expert HOA Management facilitates services based on what your community needs and the vision set forth by your elected board. Expert HOA Management always strives to bring value to your community by offering personalized management designed to meet the unique needs of the communities the Expert HOA management team serves. Notes: 48 Management Company Members Focus HOA Management 2824 N. Power Rd., Suite 113-122 Mesa, AZ 85215 www.FocusHOA.com Contact Susan Lovitch, CAAM Phone 602-635-9777 Fax 602-357-1969 Email susan@focushoa.com Vendor Contact Harman Cadis, CAAM Harman@FocusHOA.com Focus HOA Management is a full-service Homeowner Association Management company with an excellent reputation serving the East Valley and the Phoenix metro areas. We are a smaller boutique full service Management Company. Our philosophy is to provide excellent customer service and work closely with the Board of Directors We are highly automated and have a unique business model that saves the Association money and provides excellent service to the Homeowners. Notes: 49 Management Company Members Golden Valley Property Management 608 E. Missouri Ave., Suite 100 Phoenix, AZ 85012 www.gvpm.com Contact Michael Latz, CAAM Phone 602-294-0999 Fax 602-294-0103 Email mlatz@gvpm.com Vendor Contact Shelby Moncada, CAAM smoncada@gvpm.com Additional Contact Shelby Moncada, CAAM GVPM is a 24 year old community management company with 20 employees. We are large enough to KNOW and small enough to CARE! We love helping owners and communities thrive and prosper. GVPM will assist you in running your association by maximizing your income while also keeping your homeowners happy. We have offices in Central Phoenix and Fountain Hills. Sister companies include a handyman service. Our motto is “We Treat You Like GOLD”. Notes: 50 Management Company Members Integrity First Property Management 7904 E. Chaparral Rd., Suite A110 #214 Scottsdale, AZ 85250 www.integrityfirstpm.com Contact Gretchen Rotella, CAAM Phone 623-748-7595 Fax 623-321-7596 Email grotella@integrityfirstpm.com Vendor Contact Gretchen Rotella, CAAM Additional Contact Karen Benson, CAAM kbenson@integrityfirstpm.com Integrity First Property Management recognizes the need for excellence and integrity in the community management industry. Because of this need, IFPM will provide the benchmark in community management services while maintaining a strict adherence to ethical standards. IFPM’s ability to provide customized services, coupled with a commitment to communication and reliability, ensures a healthy future for each association managed. Notes: 51 Management Company Members Kachina Management, Inc. 21448 N. 75th Ave., Suite 6 Glendale, AZ 85308 www.kachinamanagement.com Contact R. Mark Rounsaville, CAAM, President Phone 623-572-7579 Fax 623-572-0331 Email mark@kachinamanagement.com Vendor Contact Terri Lampi, CAAM terri@kachinamanagement.com Kachina Management is a full service management company that manages all types of community associations across Arizona incuding master planned communities, business parks, condominiums and townhomes. No community is too big or too small. We also offer accounting services only for associations in California and Mexico. Notes: 52 Management Company Members Lighthouse Management, LLC 520 N. Bullard Ave., Suite D-37 Goodyear, AZ 85338 www.LHMAZ.com Contact Christopher Mc Guire, CAAM Phone 623-691-6500 Fax 623-691-6551 Email cmac@LHMAZ.com Vendor Contact Christopher Mc Guire, CAAM Additional Contacts Andrea Carazo asanchez@lhmaz.com Cassy Gouer cgouer@lhmaz.com Jennie Romero j.romero@lhmaz.com THE “LIGHTHOUSE” AT THE END OF THE TUNNEL. At one time or another we all lose our way. It doesn’t matter if you’re an HOA, a developer, a board member or just a homeowner – sometimes we find ourselves adrift in a sea of doubt, poor service, unanswered questions, untimely responses, lack of attention and unsolved problems. Look for the Lighthouse beacon of personal service, communication, experience, knowledge, response to problems, and a host of other service-oriented beacons that will guide you to a safe harbor. It’s not the size of the light, but the intensity of the beacon. Give us a call if you’re adrift – Lighthouse will be your beacon of safety. 53 Management Company Members The Management Trust 14988 N. 78th Way, Suite 220 Scottsdale, AZ 85260 www.managementtrust.com Contact Carl Westlund Phone 480-284-5551 Fax 480-284-5553 Email carl.westlund@managementtrust.com Vendor Contact Breanna Baca breanna.baca@managementtrust.com The Management Trust is the sole employee-owned full-service community management company in the industry. Founded in the 1960’s, The Management Trust is a federation of successful management companies located in over 25 markets all over the western U.S. Notes: 54 Management Company Members Next Wave Property Management 11000 N. Scottsdale Rd., Suite 240 Scottsdale, AZ 85254 www.nextwavepm.com Contact Linda Diefenderfer, CAAM Phone 480-659-2928 Fax 480-621-7440 Email linda.diefenderfer@nextwavepm.com Vendor Contact Linda Diefenderfer, CAAM Next Wave Property Management is committed to improving performance in all areas of community association management by customizing our services specifically to each client we serve. We continually expand the variety of services available through a creative and ethical approach to management, asset review, training and team development. Our real estate experience lends a unique advantage to maximize property values for the community associations we serve! Notes: 55 Management Company Members Oasis Community Management, LLC 668 N. 44th St., Suite 233E Phoenix, AZ 85008 www.oasiscommunitymanagement.com Contact Mary Hernandez, CAAM Phone 623-241-7373 Fax 602-795-9395 Email mary.hernandez@oasiscommunitymanagement.com Vendor Contact Brett Lang, CAAM Additional Contact Brett Lang, CAAM brett.lang@oasiscommunitymanagement.com At Oasis Community Management, personal service is not a mirage! With diverse business and industry experience, we bring a unique perspective to community management. While complying with all applicable statutes and covenants, we continue to keep personal service and flexibility a priority. We work with the Board of Directors to adjust our processes to fit the individual needs of each community we manage. Notes: 56 Management Company Members Ogden & Company 1901 E. University Dr., Suite 440 Mesa, AZ 85203 www.ogdenre.com/arizona Contact Lori Percival, CAAM Phone 480-396-4567 Fax 480-396-6966 Email lorip@ogdenre.com Vendor Contact Cheryl Benedetto cherylm@ogdenre.com A full-service real estate organization serving the Arizona market with comprehensive property management, brokerage, consulting services and maintenance services. Our community management team possesses the expertise to work with developers, homeowners and business owners at every stage of development and management. We are dedicated to successfully meeting the needs and expectations of the clients we serve. An 85 year old family owned business with over 20 years of local experience, our commitment to providing unparalleled service is stronger than ever. Notes: 57 Management Company Members The Osselaer Company 532 E. Maryland Ave., Suite #F Phoenix, AZ 85012 www.hoamgmtbyosselaer.com Contact John Osselaer Phone 602-277-4418 Fax 602-265-6137 Email john@osselaer.com Vendor Contact Mel Kuppinger mel@osselaer.com Additional Contact Mel Kuppinger The Osselaer Company is a full service property management company specializing in the management of Homeowner Associations in the Valley since 1965. We believe in building long term relationships by working with the Board of Directors and homeowners to maintain a sense of community while improving and enhancing property values. Please call us for a proposal at 602-277-4418. We look forward to serving you. Notes: 58 Management Company Members Park Management & Realty Services, Inc. 565 W. Chandler Blvd., Suite 115 Chandler, AZ 85225 www.ParkManagementOnline.com Contact David Kress Phone 480-726-7300 Fax 480-726-7306 Email dkress@ParkManagementOnline.com Vendor Contact Rhonda Segobiano rsegobiano@ParkManagementOnline.com Park Management provides Associations with the innovative services necessary to operate a successful Association. We offer personalized service to communities of all sizes from small Condominium Associations to large Master-Planned Communities. The key to building a successful community is a strong and proactive management team. Your Community Manager will help you reach this goal through smooth and efficient governance. You will have access to the most responsive team in the industry! Service is our Business! Notes: 59 Management Company Members Preferred Communities, LLC 1134 E. University Dr., Suite 114 Mesa, AZ 85203 www.gothoa.com Contact Korin Hatch, CAAM, CMCA, AMS Phone 480-649-2017 Fax 480-649-0902 Email korin@gothoa.com Vendor Contact Korin Hatch, CAAM, CMCA, AMS Additional Contacts Alan Hatch, CAAM, CMCA, AMS alan@gothoa.com Robert Herrera, CAAM, CMCA, AMS robert@gothoa.com Preferred Communities is small management company, bringing the secret ingredient of “Loving Where You Live” to each community we manage. We provide personalized management to each community we work with. Notes: 60 Management Company Members Premier Community Management, Inc. 3930 S. Alma School Rd., #10 Chandler, AZ 85248 www.premieraz.com Contact Robb Lipsey, CAAM Phone 480-704-2900 Fax 480-704-2905 Email rlipsey@premieraz.com Vendor Contact Lynne Kerley, CAAM lkerley@premieraz.com Additional Contact Lynne Kerley, CAAM Premier is a full-service experienced management company specializing in planned community associations with a strong commitment to thriving, successful communities and to its valued employees. We promise our clients a hands-on approach, reliable follow-through, exemplary service with honesty and integrity and uncompromising standards of ethics and professionalism. Our goal is to build long-term relationships with homeowners, community association board members and developers so they can all be proud of their community. Notes: 61 Management Company Members Pride Community Management, Inc. 2727 W. Frye Rd., Suite 230 Chandler, AZ 85224 www.pridemgmt.com Contact Frank Peake, CAAM Phone 480-682-3209 Fax 480-682-3208 Email frank@pridemgmt.com Vendor Contact Steve Gloyd steve@pridemgmt.com Additional Contacts Barbara Dinnella barbara@pridemgmt.com Debra Steuter debra@pridemgmt.com Notes: 62 Management Company Members Sentry Management, Inc. 1414 W. Broadway, Suite 205 Tempe, AZ 85282 www.sentrymgt.com Contact Connor Doyle Phone 480-345-0046 Fax 480-345-1728 Email cdoyle@sentrymgt.com Vendor Contact Connor Doyle Sentry Management, Inc. has been serving community associations in the Valley for over 27 years. Our well-trained team is committed to the long-term success of our clients through innovation, education and exceptional professional standards. Notes: 63 Management Company Members Shelton-Cook Real Estate Services, Inc. 2850 E. Camelback Rd., Suite 300 Phoenix, AZ 85016 www.shelton-cook.com Contact Thomas Shelton Phone 602-474-3555 Fax 602-321-6490 Email tshelton@shelton-cook.com Vendor Contact Mike Harbo mharbo@shelton-cook.com Additional Contact Rhonda Harding rharding@shelton-cook.com Shelton-Cook was founded in Phoenix in 1984. The company is a full-service, residential management company that offers property management and leasing services for conventional and affordable apartment communities, master-planned communities, condominiums, cooperatives and common-interest associations. In addition, we offer services complimentary to these core business lines that include renovation, rehab and construction management, accounting and financial reporting, asset management, marketing, revenue management, Board training and education, assessment collection and capital expense forecasting. The principals and key executives of the firm have more than 100 years of combined real estate management experience and we are an AMO as designated by the Institute of Real Estate Management. The firm is currently accepting select HOA management assignments. 64 Management Company Members Snow Property Services 4135 S. Power Rd., Suite 122 Mesa, AZ 85212 www.snowpropertyservices.com Contact Dustin Snow Phone 480-635-1133 Fax 480-507-2822 Email dustin@snowaz.com Vendor Contact Wanda Simeona, CAAM wanda@snowaz.com Additional Contact Sheila Starkey sheila@snowaz.com Snow Property Services provides professional community management and accounting services for planned communities, condominiums and homeowner associations throughout Arizona. We are small enough to personalize your needs yet large enough to handle them as well. Notes: 65 Management Company Members Total Property Management 4020 N. 20th St., Suite 310 Phoenix, AZ 85016 www.totalpm.com Contact Lori Grove, CAAM, PCAM Phone 602-952-5581 Fax 602-952-7265 Email lgrove@totalpm.com Vendor Contact Judee Grove mgrove@totalpm.com Additional Contact Mike Grove mgrove@totalpm.com We are a full service management company with the flexibility and personal touch of a smaller company, along with the superior technology of larger firms. Notes: 66 Management Company Members Trestle Management Group 4025 S. McClintock Dr., Suite 208 Tempe, AZ 85282 www.trestlemanagement.com Contact James Baska, CAAM Phone 480-422-0888 Fax 480-522-1221 Email jbaska@trestlemanagement.com Vendor Contact James Baska, CAAM The foundation for Trestle Management Group has been built on the unique blend of years of experience in residential construction and development, as well as the expertise and internal efficiencies of a national association management company. Our seasoned team of professionals remain focused on providing exceptional customer service to homeowners, directors, and developers, and to maximizing community performance. We attribute our success to our ability to cultivate strong relationships, our thorough oversite of common area maintenance, and our proactive communication and guidance. Notes: 67 Management Company Members Tri-City Property Management Services, Inc. 760 S. Stapley Dr. Mesa, AZ 85204 www.tcpm.com Contact Jean-Marie Bellington, CAAM Phone 480-844-2224 Fax 480-844-2061 Email jbellington@tcpm.net Vendor Contact Esther Livingston esther.livingston@tcpm.net Tri-City Property Management is proud to be a founding member of AACM and the recipient of several GEM Awards. We have been a premier management company of community associations in Arizona for over 40 years. Tri-City is committed to its focus on customer service with a team of dedicated professionals whose ethics are unsurpassed. Our emphasis is on exceeding the needs of our communities through communication, education and a culture of client partnership. Tri-City Property Management - Inspiring Confidence. Notes: 68 Management Company Members Vista Point Properties, LLC 2840 N. Country Club Rd., Suite 105 Tucson, AZ 85716 www.vistapointaz.com Contact Bill Norris, CAAM Phone 520-461-1401 Fax 520-232-9153 Email billnorris@vistapointaz.com Vendor Contact Bill Norris Additional Contact Malea Norris maleanorris@vistapointaz.com Vista Point Properties serves associations of all types and sizes throughout Arizona. We utilize a team approach to community management by assigning a highly trained Property Manager and a dedicated team of talented professionals to each community. By listening to the needs of our clients, we forge a close working relationship with each association and deliver our trademark boutique service with the resources, expertise and best practices of an established, industryleading company. Associations who retain us for sited management are assured professional, courteous and attentive staff through our comprehensive hiring and placement process. We are elevating the standards of professionalism in the residential property management industry by bringing respect and ethical conduct to all business dealings and exhibiting outstanding customer service each and every day. 69 Management Company Members Contact Phone Email Rhonda Alegria, CAAM Ventana Lakes POA 602-434-9351 rhonda.alegria@yahoo.com Contact Phone Email Kathe Barnes, CAAM Scottsdale Ranch Community Assoc. 480-860-2022 kbarnes@scottsdaleranch.org Contact Phone Email Steve Berman, CAAM Pinetop Lakes Association 928-369-4008 plamanager@hotmail.com Contact Phone Email Annie Colegrove, CAAM Apache Wells Homeowners Assoc. 480-298-2912 annie@apachewells.com Contact Terri Hagan, CAAM Trilogy at Power Ranch Contact Julie Hill, CAAM Metro Realty Contact Phone Email Carol Jones Arizona Biltmore Estates Village Assoc. 602-955-1003 cjones@abeva.com Contact Phone Email David Jones Dobson Ranch HOA 480-831-8314 DLJones@dobsonranchhoa.com Contact Ryan Knobloch, CAAM Trilogy at Power Ranch 70 Management Company Members Contact Phone Email Mark Kunkel, CAAM Estancia Community Association 480-342-9174 mkunkel@estanciahoa.com Contact Phone Email Gina Metoyer, CAAM Trilogy at Power Ranch 480-279-2056 gina@tprcoa.com Contact Phone Email Vikki Morley, CAAM Scottsdale House, Inc. 480-947-2292 vmorley@scottsdalehouse.org Contact Julie Munson, CAAM Wilson Parker Homes Contact Phone Email John Ott , CAAM Flagstaff Ranch Property Management Company 928-226-3105 jott@flagstaffranch.com Contact Phone Email Anna Marie Pappas, CAAM Springfield Community Association 480-802-6585 apappasspringfield@gmail.com Contact Sonja Perez, CAAM Scottsdale Ranch Community Association Contact Phone Email James Purcell, CAAM Las Palomas 480-607-6731 manager@laspalomashoa.com Contact Jeff Reynolds, CAAM Contact Susan Richards, CMCA Dobson Ranch HOA 71 Management Company Members Contact Rebecca Rosol, CAAM Contact Deborah Rudd, CAAM Contact Faye Stone Contact Belinda Taylor, CAASP Tucson Estates Property Owners Assoc. Contact April Ventura, CAAM Contact Phone Email Mark Wade, CAAM Leisure World Arizona 480-832-0003 mwade@leisureworldarizona.com Contact Ian Welsh, CAAM Trilogy at Power Ranch Contact Suzanne White, CAAM Contact Anne Whitson, CAAM 72 Affiliate Partners AFFILIATE PARTNER TABLE OF CONTENTS The AACM Affiliate Partners represent a wide variety of services and products to meet the needs of our community managers. Our Affiliate Partners are listed below by their category for ease in finding services and products. Please use the Directory Index at the back of the book to find a specific company. The CACTUS icon ( ) indicates those Affiliates who are located, or offer services, in Tucson. A/C & Heating Services 76 Accounting & Tax Services 77-80 Asphalt Services (inc. Sealing & Striping) 81-94 Attorneys & Collection Services 95-106 Awnings & Shade Structures 107-108 Backflow Enclosures, Testing & Repairs 109-110 Billing & Document Delivery Services 111 Computer Products & Services 112 Concrete, Sidewalk & Masonry Services 113-114 Electrical Services 115 Fencing, Gates, Garages & Doors 116 Financial Services 117-122 Fitness Equipment 123-124 General Contractors, Construction Mgmt & Consulting 125-135 Insurance & Risk Management 136-143 Janitorial & Cleaning Services 144-147 Landscape Design, Install & Maint. 148-200 Landscape Materials & Supplies 201 Lighting Services 202 (Categories continued on the next page) (Tucson Affiliate Partners, or those offering services to the Tucson Area ) 73 Affiliate Partners Locksmith & Mailbox Services 203 Painting Contractors & Manufacturers 204-221 Park Amenities 222 Parking Enforcement 223 Pest Control Services 224-233 Playground Equipment & Inspections 234-239 Plumbing Contractors 240-241 Pool, Lake & Water Feature Repair & Mgmt. 242-250 Printing, Publications & Promotional Products 251-252 Real Estate Data & Information Systems 253 Reserve Study Services 254-257 Restoration Services 258-266 Roofing Contractors & Inspectors 265-274 Security Systems, Guards & Services 275-286 Signs 287-289 Sub-metering Services 290 Tree Services 291-295 Waste, Recycle & Disposal Services 296-299 Water Management & Services 300-302 (Tucson Affiliate Partners, or those offering services to the Tucson Area ) 74 Affiliate Partners Affiliate Partners are listed under the category they select. Some Affiliate Partners may offer additional services which will be listed at the bottom of their listing. To ensure you are aware of all Partners within a category, please make sure to review all pages within that category. Lines provided for notes at the end of a page do not necessarily indicate the last entry for that category. If you know a reputable company that would benefit from becoming an Affiliate Partner with AACM, please put them in touch with Jennifer Francis at (602) 685-1111 or jennifer@aacm.com THANK YOU 75 A/C & Heating Services Weather Masters Inc. Silver Partner Boyd Lee 155 E. Broadway Rd. Mesa, AZ 85210 Phone480-832-9659 Fax480-924-5661 Emailboyd@acdudes.com www.acdudes.com Licenses: Residential: ROC 130078, Commercial: ROC 182095 Additional Services 24/7 Service available. No overtime charges for Property Management companies and discounts available. Notes: 76 Accounting & Tax Services Butler Hansen, P.C. Silver Partner Paul Hansen 1734E. Boston St., Suite 101 Gilbert, AZ 85295 Phone480-497-1250 Fax480-497-0622 Emailphansen@butlerhansen.com www.butlerhansen.com Additional Contact Kristina Carey Emailkcarey@butlerhansen.com Licenses: CPA: 12547-E Additional Services Audits, Reviews, Compilations, Tax Preparation & Compliance, Litigation Support, Transition Audits, Consulting & Advisory Services. Notes: 77 Accounting & Tax Services Ginsburg & Dwaileebe CPAs LLP Silver Partner Michael Ginsburg 433 W. Monterey Ave. Mesa, AZ 85210 Phone602-826-8640 Fax480-632-2144 Emailmike@gadcpas.com www.gadcpas.com Additional Contact Roy Dwaileebe lll Emailroy@gadcpas.com Additional Services Audits, Reviews, Compilations, Tax Preparation, Forensic Audits, Board Financial Training Notes: 78 Accounting & Tax Services Larry Recker, C.P.A. Silver Partner Steven Keys 10990 N. Joy Faith Dr. Oro Valley, AZ 85737 Phone520-406-3296 Cell520-272-6605 Fax520-623-7709 Emaillreckercpa@cox.net Notes: 79 Accounting & Tax Services Mansperger Patterson & McMullin, PLC Silver Partner Bradley Enos 1222 E. Baseline Rd., Suite 200 Tempe, AZ 85283 Phone480-294-6802 Fax480-294-6832 Emailenos@mpmcpa.com www.mpmcpa.com Licenses: AZ CPA - Bradley W. Enos: 431-P, AZ CPA - Mansperger Patterson & McMullin, PLC: 12734-R Additional Services Preparation of Audited, Reviewed, and Compiled financial statements and tax returns for homeowners associations of all sizes. Notes: 80 Asphalt Services (inc. Sealing & Striping) Asphalt Restoration Services Silver Partner Tom Black PO Box 9367 Phoenix, AZ 85068 Phone602-279-0544 Fax602-265-6137 Emailasphaltrs@yahoo.com www.asphaltrestorationservices.com Notes: 81 Asphalt Services (inc. Sealing & Striping) Cactus Asphalt Silver Partner Bryan Glazer 8211 W. Sherman St. Tolleson, AZ 85353 Phone623-344-7675 Fax623-907-2900 Emailbg@cactusasphalt.com www.cactusasphalt.com Additional Contact Kerry McWenie Cell602-370-3363 Emailkm@cactusasphalt.com Additional Services Paving, grading, overlays, chip seals, slurry seals, crackseal, sealcoat, asphalt repairs, striping and signage Notes: 82 Asphalt Services (inc. Sealing & Striping) Dynamite Paving and Sealcoat Inc. Silver Partner Karri Hunt PO Box 19091 Phoenix, AZ 85005 Phone602-258-9588 Fax602-258-9478 Emailkarri@DynamitePaving.com www.DynamitePaving.com Additional Contact Richard Hunt EmailRichard@DynamitePaving.com Licenses: A-1 General: ROC247220, A-14: ROC101917, C-13: ROC131987 Additional Services Asphalt and concrete maintenance - Crackseal - Sealcoat - Striping Notes: 83 Asphalt Services (inc. Sealing & Striping) Frank Civil Consulting Pavement & Drainage Solutions Platinum Partner Dawn Frank 6446 E. Trailridge Circle, Unit 12 Mesa, AZ 85215 Phone480-654-4533 Cell602-818-4247 Fax480-324-1566 Emaildawn@frankcivilconsulting.com www.frankcivilconsulting.com Additional Contacts Michael Frank EmailMichael@frankcivilconsulting.com Non-affiliated/non-biased Civil Const Expert. Performing inspections, analysis, maint. plans, bid specs, owner’s rep. Providing insight & thorough information so decisions based on reasonable expectations & appropriate results are made with pride in our customer service to achieve desired results. Additional Services Grading, Drainage, Paving, Concrete, Site Walls, Wet/Dry Utilities Consultant providing 35+ years of non-affiliated/non-biased expertise since 2005. Notes: 84 Asphalt Services (inc. Sealing & Striping) Holbrook Asphalt Silver Partner Justin Holbrook 3806 S. 16th St. Phoenix, AZ 85040 Phone602-307-0425 Cell602-377-5406 Emailjustin@holbrookasphalt.com www.holbrookasphalt.com Additional Contact Marianne Wiggishoff Cell480-861-1685 Emailmarianne@holbrookasphalt.com Licenses: ROC: 261715 Holbrook Asphalt helps government agencies & private communities lower the costs of managing pavement assets. The trend in pavement preservation is the use of HA5, the only treatment meeting the specification of a High Density Mineral Bond, which extends pavement life with a lower life-cycle cost. Notes: 85 Asphalt Services (inc. Sealing & Striping) M. R. Tanner Paving Maintenance Silver Partner Tom Kokaliares 1327 W. San Pedro Gilbert, AZ 85233 Phone480-633-8500 Cell602-818-6674 Fax480-633-8111 Emailtomk@mrtanner.com www.mrtanner.com Additional Contact Eric Marsh Cell602-818-2540 Emailemarsh@mrtanner.com Licenses: ROC 111576 Notes: 86 Asphalt Services (inc. Sealing & Striping) Morgan Pavement Silver Partner Dave Banbury PO Box 4509 Mesa, AZ 85211 Cell480-646-4781 Fax480-646-4782 Emaildbanbury@morganpavement.com www.morganpavement.com Additional Contact Jeremy Nielson Emailjnielson@morganpavement.com Licenses: AZ ROC: 217546 Notes: 87 Asphalt Services (inc. Sealing & Striping) Pinnacle Paving, Inc. Gold Partner Ted Wilson PO Box 5164 Carefree, AZ 85377 Phone480-393-6929 Fax480-584-5247 Emailaztedwilson@gmail.com www.pinnaclepavingincaz.com Additional Contact Steve Young Emailsryoungaz@cox.net Licenses: ROC: 233445 Our overhead is low and our quality control is high. We offer great pricing along with professional results performed with honesty and integrity. Additional Services We are a full service asphalt contractor. We do all phases of asphalt work including dirt work, grading and paving, seal coat, patching and crack seal Notes: 88 Asphalt Services (inc. Sealing & Striping) Regional Pavement Maintenance of AZ Inc. Gold Partner Randy Bastic 2435 S. 6th Ave. Phoenix, AZ 85003 Phone480-963-3416 Fax480-963-3417 Emailrandy@regionalaz.com www.regionalaz.com Additional Contact Stephen Leone Emailsleone@regionalaz.com Licenses: KA: 267126 Our mission is to provide our clients with superior asphalt repair/ installation, seal coating, slurry seal, paving, crackfill and striping. Call Today! Notes: 89 Asphalt Services (inc. Sealing & Striping) Roadrunner Paving & Asphalt Maintenance Silver Partner Jim Lodense 1959 S. Power Rd., Suite 103-419 Mesa, AZ 85206 Phone480-892-7101 Cell602-980-1671 Fax480-892-0772 Email office@roadrunnerpavingaz.com www.roadrunnerpavingaz.com Additional Contact Kendall Power Cell480-220-3505 Licenses: ROC 91387 Notes: 90 Asphalt Services (inc. Sealing & Striping) SealMaster - Arizona Platinum Partner Dave Musgrove 2020 W. McDowell Rd. Phoenix, AZ 85009 Phone602-253-4660 Cell602-300-6270 Fax602-253-0439 Emailmarkc@sealmasteraz.com www.sealmasterphoenix.com Additional Contact Mark Collings Emailmarkc@sealmasteraz.com Sealmaster is the leading manufacturer of pavement preservative coatings in Arizona. We are NOT a contractor. If you are interested in dramatically extending the life of your asphalt assets, saving money in your reserve account and reduce inconvenience to your property owners...we can help you. Additional Services Manufacture of pavement maintenance products and equipment Notes: 91 Asphalt Services (inc. Sealing & Striping) Southwest Slurry Seal, Inc. Gold Partner Brian Barnum 22855 N. 21st Ave. Phoenix, AZ 85027 Phone623-582-1919 Cell602-309-8012 Fax623-434-8805 Tucson520-323-2503 Emailbrianb@southwestslurryseal.com www.southwestslurryseal.com Licenses: A: 081093, C-13: 055425, A-14: 069777 Notes: 92 Asphalt Services (inc. Sealing & Striping) Sunland Asphalt Platinum Partner Jim Henderson 775 W. Elwood St. Phoenix, AZ 85041 Phone602-288-5022 Cell602-312-3176 Fax602-914-7349 Emailjim@sunlandasphalt.com www.sunlandasphalt.com Additional Location Ryan Mackey 2601 E. Ginter Tucson, AZ 85706 Phone520-889-7100 Emailryanm@sunlandasphalt.com Licenses: ROC: 111922-A, ROC: 095189-C-13 Sunland Asphalt has been paving across the south for over 35 years with offices in Phoenix & Tucson Arizona, Las Vegas Nevada, Atlanta Georgia, and Albuquerque New Mexico. We are a full-service commercial asphalt paving, maintenance and specialties contractor including roads and parking lots. Additional Services Seal Coating, Crack Sealing, Overlays, Slurry, and Asphalt Patching. Notes: 93 Asphalt Services (inc. Sealing & Striping) Sunstate Sweeping Silver Partner Bonnie Davis PO Box 18301 Phoenix, AZ 85005 Phone602-415-1506 Cell602-309-2078 Fax602-415-0223 Tucson520-293-0400 Emailsunstatesweeping@hotmail.com www.sunstateweep.com Additional Services Street & Parking Lot Sweeping Services Notes: 94 Attorney & Collection Services Brown | Olcott, PLLC Silver Partner Philip Brown 5201 N. 7th Ave. Phoenix, AZ 85013 Phone602-952-6925 Fax888-202-0059 Emailpbrown@azhoalaw.net www.azhoalaw.net Additional Contact Carleen Dean Emailcarleend@azhoalaw.net Additional Location 190 W. Magee Rd., Suite 182 Tucson, AZ 85704 Phone520-299-3377 Notes: 95 Attorney & Collection Services Burdman & Shore Gold Partner Deena Kanoff 2999 N. 44th St., Suite 630 Phoenix, AZ 85018 Phone602-222-3023 Cell949-648-1129 Fax602-222-3024 Emaildkanoff@burdmanlaw.com www.burdmanshore.com Additional Contacts Bill Shore Emailwshore@burdmanlaw.com Scott Burdman Emailsburdman@burdmanlaw.coom Burdman & Shore combines knowledge, experience, and integrity to successfully represent HOAs in Construction Defect Litigation. Additional Services Our success is driven by maintaining high ethical standards. Notes: 96 Attorney & Collection Services Carpenter, Hazlewood, Delgado & Bolen, PLC Platinum Founding Partner Scott Carpenter 1400 E. Southern Ave., Suite 400 Tempe, AZ 85282 Phone480-427-2800 Fax480-427-2801 Emailscott@carpenterhazlewood.com www.carpenterhazlewood.com Additional Contact Andrea Rizen Emailandrea.rizen@carpenterhazlewood.com Additional Location Jason Smith 35 E. University Blvd. Tucson, AZ 85705 Phone520-744-9480 Emailjason.smith@carpenterhazlewood.com Carpenter, Hazlewood, Delgado & Bolen was founded in 1993. We are a full service, multi-state law firm representing businesses, nonprofits, and community associations. We have over 30 attorneys who handle a variety of practice areas and have the resources to handle nearly any issue for our clients. Notes: 97 Attorney & Collection Services Chaix Law Silver Partner John Chaix 3001 E. Camelback Rd., Suite 130 Phoenix, AZ 85016 Phone602-235-9399 Fax602-235-9499 Emailjohn@chaixlaw.com www.chaixlaw.com Additional Contact Brandi Reynolds Cell602-561-1094 Emailbrandi.a.reynolds@gmail.com Additional Services Chaix Law: 25 + years successfully resolving construction defects for HOA’s, office associations and homeowners throughout AZ and CA. Notes: 98 Attorney & Collection Services Goldschmidt | Shupe, PLLC Silver Partner Carolyn Goldschmidt 6700 N. Oracle Rd., Suite 240 Tucson , AZ 85704 Phone520-265-4462 Fax520-622-5176 Emailcarolyn@gshoalaw.com www.gshoalaw.com Additional Contact Sally Myers Cell520-265-4462 Emailsally@gshoalaw.com Notes: 99 Attorney & Collection Services Goodman Law Offices, PC Platinum Partner Clint Goodman 3654 N. Power Rd., Suite 132 Mesa, AZ 85215 Phone844-346-6352 Emailclint@goodlaw.legal www.goodlaw.legal Additional Contact Anne Whitson, CAAM Emailanne@goodlaw.legal Goodman Law focuses on legal services & collections for HOAs in Arizona and Colorado. The team at Goodman Law is known for its refreshing, personalized attention to clients. By using an active approach to resolving problems, our energized team achieves excellent and costeffective results. Additional Services Free introductory consultation at your Board meeting; get to know us first! Notes: 100 Attorney & Collection Services Kasdan Lippsmith Weber Turner, LLP Gold Partner Ritchie Lipson 3200 N. Central Ave., Suite 2100 Phoenix, AZ 85012 Phone602-224-7800 Cell602-677-5545 Emailrlipson@kasdancdlaw.com www.klwtlaw.com Kasdan LippSmith Weber Turner LLP is one of the most experienced and successful construction defect law firms in the Western United States. Notes: 101 Attorney & Collection Services Krupnik & Speas, PLLC Silver Partner Lynn Krupnik 3411 N. 5th Ave., Suite 316 Phoenix, AZ 85013 Phone602-710-2224 Cell602-478-9361 Fax866-549-0077 Emaillynn@krupniklaw.com www.krupniklaw.com Additional Contact Adrianne Speas Cell602-617-4247 Emailadrianne@krupniklaw.com Licenses: AZ Bar: 017311 Notes: 102 Attorney & Collection Services Maxwell and Morgan, PC Platinum Partner Brian Morgan Pierpont Commerce Center 4854 E. Baseline Rd., Suite 104 Mesa, AZ 85206 Phone480-833-1001 Fax480-969-8267 Emailbmorgan@hoalaw.biz www.hoalaw.biz We are Arizona’s only AV rated law firm devoted exclusively to community association law and litigation, offering high quality representation at rates of up to $100/hour less than competitor law firms, reflecting two of the many reasons for adopting our slogan, “More Qualified and Less Expensive.” Notes: 103 Attorney & Collection Services Stratman Law Firm, PLC Platinum Partner Troy Stratman 20860 N. Tatum Blvd., Suite 104 Mesa, AZ 85050 Phone480-699-4739 Cell602-295-1431 Fax480-219-7578 Email tstratman@stratmanlawfirm.com www.stratmanlawfirm.com Stratman Law Firm represents hundreds of community associations throughout Arizona. The firm and its attorneys specialize in community association law and are committed to aggressive, ethical and costeffective representation of our clients’ needs. Notes: 104 Attorney & Collection Services The Travis Law Firm, PLC Platinum Partner Chandler Travis 10621 S. 51st St., Suite 103 Phoenix, AZ 85044 Phone480-219-3633 Cell480-540-4423 Fax480-219-3301 Emailctravis@travislawaz.com www.travislawaz.com Additional Contact Jessica Travis Emailjtravis@travislawaz.com The Travis Law Firm, PLC provides quality, value added legal services to Community Associations throughout Arizona. Our expertise includes Assessment Collection, CC&R/Rule Enforcement, Document Amendment, Civil Litigation and General Counsel for Homeowner and Condominium Associations. Notes: 105 Attorney & Collection Services Vial Fotheringham LLP Platinum Partner Christie Lee 2333 W. University Dr., Suite C103 Tempe, AZ 85281 Cell480-448-1334 Fax480-269-9851 Emailchristie.lee@vf-law.com www.vf-law.com Additional Contacts Amanda Bielenberg Cell800-684-4111 Emailajb@vf-law.com Vial Fotheringham is a regional law firm with offices in Arizona, Oregon, Colorado, Idaho and Utah. We provide legal advocacy for associations in general counsel, collection matters and construction defects. Additional Services Tell your board members about our complimentary monthly board trainings! Please visit our website for more details. Notes: 106 Awnings & Shade Structures Safe and Sound Playground Inspections, Inc. Silver Partner Kenda Daria 18521 E. Queen Creek Rd., 105-144 Queen Creek, AZ 85142 Phone480-888-8784 Cell480-694-5949 Fax480-888-2375 Emailsupport@safeandsoundplaygrounds.com www.safeandsoundplaygrounds.com Additional Contact Julie Popple Emailjulie@safeandsoundplaygrounds.com Licenses: ROC: A Gen 274165 Notes: 107 Awnings & Shade Structures Tyco Construction Silver Partner Tyler Landvatter 4168 E. Washington Ct. Gilbert, AZ 85234 Cell480-292-0779 Emailtycoshade@gmail.com www.shadesailphoenix.com Licenses: ROC 291844 Additional Services I am a general contractor Notes: 108 Backflow Enclosures, Testing & Repairs Cage-It Silver Partner Mitch Owens 13370 W. Foxfire Dr., Suite 101 Surprise, AZ 85378 Phone866-224-3488 Fax866-221-3488 Emailinfo@cage-it.com www.cage-it.com Notes: 109 Backflow Enclosures, Testing & Repairs Metro Fire Equipment, Inc. Silver Partner Bill Lomu 63 S. Hamilton Pl. Gilbert, AZ 85233 Phone480-464-0509 Fax480-545-3099 Email bill.lomu@metrofireaz.com www.metrofireaz.com Additional Services Service and Repair for Fire Alarm, Monitoring, Fire Sprinkler, Extinguishers, E-lights, Hydrants, Backflows. Notes: 110 Billing & Document Delivery Services SouthData Silver Partner Emily Schmidt 2611 S. Roosevelt St., Suite 102 Tempe, AZ 85282 Phone480-296-6231 Fax480-966-0170 Emailemschmidt@southdata.com www.southdata.com Notes: 111 Computer Products & Services Nabr Network Silver Partner James Garner 111 N. Poydras Lewisville, TX 75057 Phone972-738-0247 Cell972-821-7434 Emailjames.garner@nabrnetwork.com www.nabrnetwork.com Nabr Network combines the traditional elements of a website with the most comprehensive communication platform in the industry. Notes: 112 Concrete, Sidewalk & Masonry Services PMG Masonry & Concrete, Inc. Silver Partner Patrick Martinez 23740 N. Central Ave. Phoenix, AZ 85024 Phone602-403-6910 Fax623-780-7546 Emailpmgmasonryinc@gmail.com www.pmgmasonryinc.net Licenses: ROC: 189748 Notes: 113 Concrete, Sidewalk & Masonry Services Precision Concrete Cutting Silver Partner Charlton Lucas 1724 W. 10th Pl., Suite 8 Tempe, AZ 85281 Phone480-588-5351 Cell480-391-6757 Fax480-588-5387 Emailcharlton@safesidewalks.com www.safesidewalks.com Licenses: ROC: R-289917 Notes: 114 Electrical Services TAP and Sons Electric, Inc. Platinum Partner Thom Petteruti 2715 S. Hardy Dr., Suite 101 Tempe, AZ 85282 Phone480-507-2900 Fax480-507-8908 Emailthom@tapelectric.com www.tapandsons.com Licenses: 247563 A non-commission electrician for all HOA electrical needs, from design to install. No trip charges or hidden fees! Servicing exterior lighting, common areas, sport courts, pool areas, club houses, and any other electrical needs you may have. Free maintenance packages available contact for details. Additional Services TAP and Son’s Electric, Inc. will service all of your electrical needs! Notes: 115 Fencing, Gates, Garages & Doors Sun King Fencing & Gates Silver Partner Ken Munson 1235 N. Sunnyvale, #6 Mesa, AZ 85205 Phone602-989-0839 Fax480-436-6125 Emailken@sunkingfencing.com www.sunkingfencing.com Licenses: 173868 Additional Services We are you HOA specialist for pool fencing, security fencing, view fencing, gates and entry gates. Notes: 116 Financial Services Alliance Association Bank Platinum Partner Amy Ostwinkle 1110 E. Baseline Rd. Mesa, AZ 85204 Phone602-359-3109 Fax888-734-4567 EmailAOstwinkle@allianceassociationbank.com www.allianceassociationbank.com Alliance Association Bank (AAB) is designed to provide a dynamic portfolio of financial services to the Community Management industry. Our products provide a blueprint to accelerate efficiency, reduce costs, and increase revenue. Additional Services HOA Loans and financing. Notes: 117 Financial Services Arizona Business Bank Silver Partner Margaret Battiste 2600 N. Central Ave., Suite 2000 Phoenix, AZ 85004 Phone303-383-1256 Cell303-519-3937 Fax303-298-4356 Email mbattiste@cobizfinancial.com www.azbizbank.com Additional Contact Paul Pickett Cell602-240-2728 Emailppickett@azbizbank.com Additional Services Real estate financing,Treasury Management and International consulting, insurance, wealth management and private banking. Notes: 118 Financial Services Metro Phoenix Bank Silver Partner Amber Welch 4686 E. Van Buren St., Suite 150 Phoenix, AZ 85008 Phone602-346-1800 Cell602-346-1816 Fax602-346-1836 Emailawelch@metrophoenixbank.com www.metrophoenixbank.com Additional Contact Cathy Darlington Emailcdarlington@metrophoenixbank.com Notes: 119 Financial Services Mutual of Omaha Bank Gold Founding Partner Manny San Miguel 4950 S. 48th St. Phoenix, AZ 85040 Phone480-224-7405 Cell602-690-2136 Fax402-636-7306 Emailmanny.sanmiguel@mutualofomahabank.com www.mutualofomahabank.com Additional Contact Belinda Chavira Cell480-685-6930 Emailbelinda.chavira@mutualofomahabank.com Our HOA banking team specializes in the Community Association banking business and the needs of HOAs & Common Interest Community management companies. Additional Services Online - mgt systems, ACH & credit card payment services, & document delivery. HOA loans for property maint & development, lockbox, & digital imaging. Notes: 120 Financial Services U.S. Bank Silver Partner Kimberly Piscione 2300 W. Sahara Ave., Suite 600 Las Vegas, NV 89102 Phone866-375-8616 Cell702-561-5205 Fax702-920-7678 Emailkimberly.piscione@usbank.com www.usbank.com/hoa Additional Services Financial services related to the HOA industry including: lending, remittance payment services, fraud protection, ACH, reconciliation and investments. Notes: 121 Financial Services Union Bank Homeowners Association Services Silver Partner Richard Rayburn 3320 Holcomb Bridge Rd. Norcross, GA 30092 Phone972-342-2129 Fax770-242-8035 Emailrichard.rayburn@unionbank.com www.HOAbankservices.com Additional Contact Taylor Croley Cell678-405-1716 Emailtaylor.croley@unionbank.com Additional Services We provide fully integrated banking solutions exclusively for community associations and management companies nationwide including online payments, information and support. Notes: 122 Fitness Equipment Fitlogistix Silver Partner Mike Evans 857 E. Cedar Ln. Chandler, AZ 85249 Phone480-789-1005 Cell602-295-9510 Fax480-718-7868 Email mike@fitlogistix.com www.fitlogistix.com Additional Contact Danielle Evans Cell480-273-4353 Email dani@fitlogistix.com Tucson Contact Sabrina Forbes Phone520-840-3234 Fax480-718-7868 Email sabrina@fitlogistix.com Additional Services FitLogistix offers fitness center design, consulting, state of the art equipment sales, installation, support and maintenance programs. Notes: 123 Fitness Equipment TEK Fitness Distributors Silver Partner Tim Andrews PO Box 18822 Fountain Hills, AZ 85269 Cell480-298-3098 Email tim@tekfitnessdistributors.com www.tekfitnessdistributors.com Additional Contact Dustin Brown Cell480-550-1042 Email sales@tekfitnessdistributors.com Additional Services Specializing in all aspects of fitness equipment: sales, service, parts, and preventative maintenance. TEK, #1 for all your fitness equipment needs. Notes: 124 General Contractors, Construction Mgmt. & Consulting AV Builder Corp. Silver Partner Laura Dusina 7316 E. 6th Ave. Scottsdale, AZ 85251 Phone480-429-7600 Fax480-429-7611 Emailldusina@avbuilder.com www.avbuilder.com Additional Contact Josh Cazares Cell800-273-6300 Emailjcazares@avbuilder.com Notes: 125 General Contractors, Construction Mgmt. & Consulting Berlin Precision Construction, Inc. Silver Partner Isaac Berlin 5826 N. 81st St. Scottsdale, AZ 85250 Phone480-252-4017 Fax480-302-8438 Emailisaac@berlinconstructioninc.com www.berlinconstructioninc.com Licenses: 272343; 285882 Additional Services Electrical Services, Construction Management, Water Intrusion Testing/ Repair. Notes: 126 General Contractors, Construction Mgmt. & Consulting Beyond Development, LLC Silver Partner James Nickles 5526 W. Yearling Rd. Phoenix, AZ 85083 Cell602-451-1614 Emailjnickles68@gmail.com www.beyonddevelopmentllc.com Licenses: ROC: 248006 Additional Services Concrete R&R Gate Automation Paving Wall Construction Grading Drainage Lighting Wrought Iron Painting Notes: 127 General Contractors, Construction Mgmt. & Consulting Jon Wayne Construction & Consulting Silver Partner David Dillon 8655 E. Via de Ventura, Suite G-200 Scottsdale, AZ 85258 Phone480-346-1270 Fax480-471-3854 Emailddillon@jwcconstruction.com www.jwcconstruction.com Notes: 128 General Contractors, Construction Mgmt. & Consulting Monroy Construction Silver Partner Jessica Monroy 18320 W. Montebello Ave. Litchfield Park, AZ 85340 Phone623-398-5920 Cell623-388-7500 Fax623-748-0481 Emailbmonroy@monroyconstruction.com www.monroyconstruction.com Additional Contact Brian Monroy Cell623-398-5920 Emailbmonroy@monroyconstruction.com Licenses: KB2 246652 Additional Services We are a hardscape contractor specializing in repairing and installing concrete, masonry, and pavers. Notes: 129 General Contractors, Construction Mgmt. & Consulting Nautilus General Contractors, Inc. Silver Partner Annie Vongphosy 15333 N. Pima Rd., Suite 305 Phoenix, AZ 85260 Phone602-566-5252 Cell707-386-3096 Fax858-939-1549 Emailannie@nautilusgeneral.com www.nautilusgeneral.com Additional Contact Dennis Ranger Emailinfo@nautilusgeneral.com Licenses: 173529, 173528 Additional Services Stucco, Painting, Framing, Waterproofing, Balcony Reconstruction, Masonry, Drywall, Reconstruction Notes: 130 General Contractors, Construction Mgmt. & Consulting Palladio General Contracting, LLC Silver Partner Darrell Van Tassel 4321 E. Augusta Ave. Chandler, AZ 85249 Phone480-802-7123 Cell480-695-9428 Fax480-558-1372 Emaildarrell@palladiollc.com Additional Contact Sharon Van Tassel Cell480-695-9501 EmailSharon@palladiollc.com Licenses: ROC 241177 Notes: 131 General Contractors, Construction Mgmt. & Consulting R&D Appel, LLC Silver Partner Randy Appel 320 S. El Dorado, Suite 1 Mesa, AZ 85202 Phone480-382-4772 Cell480-329-4839 Fax480-279-0749 Emailrla.appel@gmail.com Licenses: ROC 213782, 282348, 237727, 301369 Additional Services HVAC, Solar assisted products, Swimming Pool remodeling/construction Notes: 132 General Contractors, Construction Mgmt. & Consulting SCI Construction Silver Partner Jeff Allen 1628 E. Southern Ave., Suite 9206 Tempe, AZ 85282 Phone602-243-0332 Fax602-276-2949 Emailjeff@allensci.com www.allensci.com Additional Contact Mike Allen Emailmike@allensci.com Notes: 133 General Contractors, Construction Mgmt. & Consulting Signature Projects Silver Partner Ryan Hoste 3370 N. Hayden Rd., Suite 123 Scottsdale, AZ 85251 Phone480-744-5553 Cell480-745-5517 Fax480-717-6955 Emailryan@signatureprojects.com www.SignatureProjects.com Licenses: ROC 285050 Additional Services Property Maintenance, Landscape Construction, Handyman Services, Masonry Walls and Fence Fabrication, Painting, Specialty Projects, Etc. Notes: 134 General Contractors, Construction Mgmt. & Consulting TCM Construction, LLC Gold Partner Chris McDannell PO Box 1552 Sun City, AZ 85372 Phone623-975-4146 Cell602-810-8442 Fax602-324-7565 Emailchris@tcmphoenix.com www.tcmphoenix.com Additional Contact Diana Mulligan Cell602-810-4322 Emaildiana@tcmphoenix.com Licenses: KB-1: 275506 Additional Services 25 years experience in commercial/residential and multifamily construction and remodel. Notes: 135 Insurance & Risk Management Brown & Brown Insurance of Arizona Silver Partner Rich Cober 6970 E. Chauncey Ln., Suite 110 Phoenix, AZ 85054 Phone602-494-6732 Cell602-680-9387 Fax602-494-1175 Emailrcober@bbphoenix.com www.bbphoenix.com Notes: 136 Insurance & Risk Management Community Association Underwriters of America, Inc. (CAU) Platinum Partner Scott McLaughlin 7418 E. Helm Dr. Scottsdale, AZ 85260 Phone 800-228-1930 x7182 Cell480-215-2927 Fax480-443-0836 Emailsmclaughlin@cauinsure.com www.cauinsure.com Additional Contact Robert Chandley Cell480-991-5802 Emailrchandley@cauinsure.com CAU is the leader in community association insurance protection. CAU provides insurance for more than 40,000 community associations consisting of single family homes, townhomes, condominiums, high rise developments, office condominiums and co-op’s. CAU insures more than 2,100 HOA’s in Arizona. Additional Services Loss Control Survey: As a CAU insured, your Association will benefit from a risk management survey that identifies exposures that may lead to loss. Notes: 137 Insurance & Risk Management Cox Insurance Silver Partner Suzanne Hunt 9316 E. Raintree Dr., Suite 120 Scottsdale, AZ 85260 Phone480-907-6000 Cell623-313-4713 Fax480-664-8275 Emailsuzanne.hunt@coxinsurance.net www.coxinsurance.net Additional Contact Wally Cox Emailwcox@coxinsurance.net Notes: 138 Insurance & Risk Management LaBarre/Oksnee Insurance Agency Platinum Partner Mike DiNino 7150 E. Camelback Rd., Suite 444 Scottsdale, AZ 85251 Phone800-698-0711 Cell480-250-3358 Fax949-382-6052 Emailmiked@hoa-insurance.com www.hoains.com Additional Contact Jeff Leane Cell480-415-5811 Email jeffl@hoa-insurance.com LaBarre/Oksnee was founded more than 25 years ago to specifically meet Homeowner Associations’ insurance needs. Servicing over 4,500 HOA’s with a knowledgeable and dedicated team of professionals, LaBarre/Oksnee has grown to be one of the largest retail agencies specializing in HOA insurance needs. Additional Services Specializing in Condo and PUD, Workers compensation, Directors and Officers Liability and placement of Distressed communities. Notes: 139 Insurance & Risk Management The Mahoney Group Platinum Founding Partner LeAnn Brum 20333 N. 19th Ave., Suite 200 Phoenix, AZ 85027 Phone623-215-1359 Cell623-340-1481 Fax623-215-1333 Emaillbrum@mahoneygroup.com www.mahoneygroup.com Additional Contact Nicole Gilman Cell623-215-1392 Emailngilman@mahoneygroup.com The Mahoney Group should be your first choice in HOA Insurance. We specialize in all Community Association Insurance, from preferred to hard-to-place risks, with the most comprehensive products and prices available. As an Independent Agency we also offer Business and Personal (home/auto) insurance. Additional Services HOA, Personal, Auto, and Commercial Business Insurance Notes: 140 Insurance & Risk Management State Farm Insurance - Dwayne Aaron Silver Partner Dwayne Aaron 14555 N. Scottsdale Rd., Suite 120 Scottsdale, AZ 85254 Phone480-948-2005 Fax480-948-9767 Emaildwayne.aaron.hh9v@statefarm.com www.dwayneaaron.com Additional Contact Bert Enriquez Email bertram.enriquez.L0ma@statefarm.com Additional Services My Staff and I specialize in providing our clients with the best Homeowner’s Association & Condo Association insurance expertise in Arizona. Notes: 141 Insurance & Risk Management Wells Fargo Insurance Services USA, Inc. Silver Partner Chad Schubert 100 W. Washington St., 4th Floor Phoenix, AZ 85003 Phone602-528-3059 Cell602-558-0005 Fax866-918-4061 Emailchad.schubert@wellsfargo.com www.wfis.wellsfargo.com Notes: 142 Insurance & Risk Management Western Risk Insurance Agency Silver Partner Mindy Martinez 2415 E. Camelback Rd., Suite 700 Phoenix, AZ 85016 Phone602-266-8670 Cell480-231-6156 Fax602-391-2670 Emailmmartinez@westernrisk.com www.westernrisk.com Additional Contact Susan Bauman Additional Services We are a full service Agency specializing in Homeowners Associations. We have Insurance Programs for Management Companies, Contractors, and Bonds. Notes: 143 Janitorial & Cleaning Services A Cleaner Living, Inc. Silver Partner Ryan Pitcher 4200 S. Kerby Way Chandler, AZ 85249 Phone480-221-1638 Fax480-656-1089 Emailryan_pitcher@hotmail.com www.acleanerlivingphx.com Additional Services A Cleaner Living also performs most day porter services Notes: 144 Janitorial & Cleaning Services Cactus Property Services, Inc. Silver Partner David Burgess 2820 N. 36th St. Phoenix, AZ 85008 Cell480-720-9962 Fax623-551-4089 Emaildavid@cactuspropertyservices.com www.cactuspropertyservices.com Additional Contact Aimee Burgess EmailaimeeLB122469@yahoo.com Notes: 145 Janitorial & Cleaning Services Good Neighbor Porter Services Silver Partner Veryl Law 2038 S. Heron Ln. Gilbert, AZ 85295 Cell602-524-9835 Emailveryl@porterserviceaz.com http://porterserviceaz.com Additional Contact Daniel Law Cell480-330-8187 Emaildan@porterserviceaz.com Additional Services Dumpster Area Cleaning & Maintenance, Clubhouse Cleaning, Pool & Restroom Cleaning, Pool Deck Spraying, Dog Waste Removal, Policing Grounds for Litter Notes: 146 Janitorial & Cleaning Services Reliable Maintenance and Custodial Services, LLC Silver Partner Ricardo Melendez 3249 E. Tulsa St. Gilbert, AZ 85295 Cell480-529-0328 Emailreliable3249@gmail.com www.arizonareliablemaintenance.com Licenses: Pest Control: 130339, Play Safety Inspector/CPSI: 255565-0817 Notes: 147 Landscape Design, Install & Maintenance AAA Landscape Silver Partner Liz Foutz 3747 E. Southern Ave. Phoenix, AZ 85040 Phone602-437-2690 Cell602-703-2783 Fax602-437-2970 Emaill.foutz@aaalandscape.com www.aaalandscape.com Additional Location Virginia Verdin 4742 N. Romero Rd. Tucson, AZ 85705 Phone520-647-8066 Fax520-696-0314 Emailv.verdin@aaalandscape.com Licenses: 81595 Notes: 148 Landscape Design, Install & Maintenance ABC Scapes, Inc. Gold Partner Ryan Hagadorn 1720 N.W. Grand Ave. Phoenix, AZ 85007 Phone602-404-0568 Fax602-870-5766 Emailryan@abcscapes.com www.abcscapes.com Additional Contact Warren Runcorn Emailwarren@abcscapes.com Notes: 149 Landscape Design, Install & Maintenance Agave Environmental Contracting, Inc. Silver Partner Michael McMahon 1634 N. 19th Ave. Phoenix, AZ 85009 Phone602-254-1464 Cell602-722-3666 Fax602-254-1438 Emailmmcmahon@agave-inc.com www.agave-inc.com Additional Contact Paul DeLaTorre Emailpdelatorre@agave-inc.com Notes: 150 Landscape Design, Install & Maintenance All Year Round Expert Tree & Landscape Management Silver Partner Larry Brown PO Box 31727 Phoenix, AZ 85046 Cell602-647-4747 Fax602-788-0204 Emaillarry@allyearroundtrees.com www.AllYearRoundTrees.com Additional Contact Matthew Johnson EmailMatthew@AYRLandscape.co Licenses: 277559 Additional Services Paver install, repair & cleaning; Pony wall install, stacked stone applications, backflow inspections $35, Water conservation, Curbing, Arbor Service. Notes: 151 Landscape Design, Install & Maintenance Allscape Property Maintenance Silver Partner Scott Haas 549 E. Plaza Circle Dr., Suite C Litchfield Park, AZ 85340 Cell623-340-2760 Emailscott@allscapeproperty.com www.allscapeproperty.com Additional Contact Jeff Freeman Cell480-262-4317 Emailjfreeman@allscapeproperty.com Notes: 152 Landscape Design, Install & Maintenance Altius Landscape, Inc. Silver Partner James Larson 6939 E. Parkway Norte Mesa, AZ 85212 Cell480-907-8777 Fax480-422-2405 Emailjames@altiuslandscape.com www.altiuslandscape.com Notes: 153 Landscape Design, Install & Maintenance AME Landscape Companies Gold Partner James Favela 1403 W. Scott Ave. Gilbert, AZ 85233 Phone480-558-3160 Cell602-768-9524 Fax480-558-4959 EmailJames@amelandscape.com www.amesouthwest.com Additional Contact Michael Garduno Emailmike@amelandscape.com AME Landscape Companies not only create and construct some of the Valley’s finest landscapes, but also maintain and care for these premier properties. Notes: 154 Landscape Design, Install & Maintenance AR Landscaping, LLC Silver Partner Alex Rowe 625 W. Guadalupe Rd., Suite 46-47 Gilbert, AZ 85233 Phone480-964-3989 Cell480-223-8170 Fax480-964-3339 Emailarlandscapingllc@gmail.com Licenses: 190011 Notes: 155 Landscape Design, Install & Maintenance Arizona’s Best Maintenance Gold Founding Partner Rob Labrum 106 S. 29th Pl. Gilbert, AZ 85296 Phone480-899-0071 Cell602-370-3144 Fax602-774-4057 Emailrob@azbestmaintenance.com www.azbestmaintenance.com Additional Contact Rose Brady Cell480-899-0071 Emailrose@azbestmaintenance.com Licenses: ROC: CR21 200793 PROVIDE PROFESSIONAL QUALITY LANDSCAPE SERVICE WHILE DEMONSTRATING OUR CORE VALUES OF EXCEEDING OUR CUSTOMERS SATISFACTION, QUALITY AND COST CONTROL Notes: 156 Landscape Design, Install & Maintenance Bigtree Landscaping, LLC Silver Partner Jared Winsor 2135 N. Horne, Suite A Mesa, AZ 85203 Phone480-577-9100 Cell480-292-4555 Fax602-476-1113 Emailjared@bigtreeaz.com www.bigtreeaz.com Additional Contact Brittney Patterson Cell480-577-9100 Emailbrittney@bigtreeaz.com Licenses: ROC 191456 CR21 Additional Services Rock Replenishment, Pre/Post-Emergent, Seasonal Planting, Turf Aeration, Winter Lawns, Installation of ALL Sprinkler Types, Zone Locating Notes: 157 Landscape Design, Install & Maintenance Blue Marble Landscape, LLC Platinum Partner Ashley Breslin 840 E. Southern Ave., Building 3 Mesa, AZ 85204 Phone480-895-2684 Cell480-737-0800 Fax480-899-7639 Emailashley@bluemarblelandscape.com www.bluemarblelandscape.com Additional Contact Dennis Lynch Cell480-251-0401 Licenses: 270851 Blue Marble Landscape is a full-service commercial & residential landscaping company. Our mission is to give our clients extraordinary service; to do what we say we are going to do, when we say we will do it; and, to partner with them to enhance this big “Blue Marble” that we live on. Notes: 158 Landscape Design, Install & Maintenance BlueStar Landscape Gold Partner Nick Gage 8777 N. Gainey Center Dr., Suite 135 Scottsdale, AZ 85258 Phone480-367-3754 Cell602-796-5887 Fax602-513-7009 Emailnick.gage@bluestargolf.com www.bluestarlandscape.com Additional Contact Briana Hall Cell928-308-8596 Emailbriana.hall@bluestarlandscape.com Creativity. Quality. Professionalism. These are the reasons why homeowners, associations and property managers are choosing BlueStar Landscape. Additional Services Full service landscape design, installation, and maintenance needs. Notes: 159 Landscape Design, Install & Maintenance BrightView Landscape Services Gold Partner Ashley Hatley 2902 E. Illini St. Phoenix, AZ 85040 Phone602-276-5900 Cell602-422-0283 Fax602-276-8191 Emailashley.hatley@brightview.com www.brightview.com Additional Contact Joe Hidalgo Cell602-582-6716 Emailjoe.hidalgo@brightview.com Additional Location 4241 W. Jeremy Pl., Lot 1 Tucson, AZ 85741 Phone520-720-7035 With our committed teams and depth of expertise, BrightView brings you the consistency, support and knowledge you deserve. Additional Services BrightView provides all services related to landscape including maintenance, tree care, water management, construction and design. Notes: 160 Landscape Design, Install & Maintenance CareScape, Inc. Platinum Founding Partner Jonathan Tellez 13370 W. Foxfire Dr., Suite 101 Surprise, AZ 85378 Phone623-583-8700 Cell602-757-9667 Fax623-583-8500 Emailjonathan.tellez@carescape.com www.carescape.com Additional Contact Jasmine Boone Cell623-583-8700 Emailjasmine.boone@carescape.com CareScape is committed to providing full turn-key landscape services including landscape design, construction, and irrigation installation. CareScape takes pride in our highly trained team of landscape architects, horticulturists, certified arborists, and licensed professionals. Additional Services CareScape also offers arbor care, weed control, and landscape management for HOAs, Master Planned Communities, Apartments and Condominium Associations. Notes: 161 Landscape Design, Install & Maintenance Caretaker Landscape & Tree Management Silver Partner Lisa Pletts 741 N. Monterey St. Gilbert, AZ 85233 Phone480-545-9755 Cell480-677-5445 Fax480-545-8020 Emaillpletts@caretakerinc.com www.caretakerlandscape.com Additional Contact Matt White Emailmwhite@caretakerinc.com Licenses: ROC080472, ROC297225, ROC297226 Additional Services Landscape Management, Landscape Development, Tree Management, Water Management, and Enhancements Notes: 162 Landscape Design, Install & Maintenance Clean Cut Landscape Management Platinum Founding Partner John Nation 4125 E. Presidio St. Mesa, AZ 85215 Phone480-813-8964 Cell602-326-3900 Fax480-813-6267 Emailjnation@cleancutlm.com www.cleancutlm.com Additional Contact Julie Nation Cell602-451-3906 Emailjulie@cleancutlm.com Licenses: CR21 154020 Total landscape management. We specialize in home owner associations and have been for almost 20 years now. We have a full tree care division, weed control, landscape construction/enhancement, and of course overall maintenance. Additional Services Irrigation: auditing, repair, replacement. Tree: inspection, pruning, treatment, removals. Landscape: maintenance, construction, design. LED lighting. Notes: 163 Landscape Design, Install & Maintenance Complete Landscaping, Inc. Silver Partner Bill Gibson 2474 N. Flowing Wells Rd. Tucson, AZ 85705 Phone520-323-8918 Fax520-323-8928 Emailbill@completelandscaping.com www.completelandscaping.com Licenses: A-21 103829; C-21 103827 Notes: 164 Landscape Design, Install & Maintenance Coy Landscaping & Maintenance, Inc. Silver Partner Kristin Powell 2915 E. Jones Ave. Phoenix, AZ 85040 Phone602-276-5177 Fax602-268-9198 Emailkpowell@coylandscape.com www.coylandscape.com Additional Contact Scott Repenning Emailsrepenning@coylandscape.com Notes: 165 Landscape Design, Install & Maintenance Desert Classic Landscaping, LLC Gold Partner Bobbie Potts 2160 E. Van Buren St. Phoenix, AZ 85006 Phone602-323-9696 Fax602-323-0255 Emailbpotts@desertclassiclandscaping.com www.desertclassiclandscaping.com Additional Contact Scott Murray Emailsmurray@desertclassiclandscaping.com Desert Classic Landscaping is a full-service landscape company; providing maintenance, construction and design for the entire PhoenixMetro area. Notes: 166 Landscape Design, Install & Maintenance Diversified Landscape Management, LLC Silver Partner Jesse Moreng PO Box 67843 Phoenix, AZ 85082 Phone602-275-6762 Cell480-510-3074 Fax602-275-6763 Emailjesse@dlmaz.com www.dlmaz.com Notes: 167 Landscape Design, Install & Maintenance DLC Resources, Inc. Platinum Founding Partner Rebecca Herro 6135 N. 7th St., Suite 105 Phoenix, AZ 85014 Cell602-721-8544 Fax602-268-6678 EmailRebeccaH@dlcresources.com www.dlcresources.com Since 1989, DLC has provided expert landscape management services to Arizona’s planned communities with a fundamentally different approach. Partnering with the community manager and residents results in significant savings in water budgets and a beautiful community for families to enjoy. Additional Services Water & arbor mgt., irrigation const., landscape const. & renovation, culvert & wash mgt. Consistently strong execution & cost containment strategies. Notes: 168 Landscape Design, Install & Maintenance ELS Maintenance, Inc. Silver Partner Ryan Pike 3329 E. Southern Ave. Phoenix, AZ 85040 Phone602-243-1106 Fax602-268-5040 Emailryan@evergreenaz.com www.elslandscapeaz.com Additional Contact Lorene Gilbert Cell602-228-1783 EmailLoreneg@evergreenaz.com Additional Services Landscape Maintenance/Management Arbor Division Construction Division General Contractor Notes: 169 Landscape Design, Install & Maintenance Environment Control Silver Partner Brandon Ingram PO Box 43515 Tucson, AZ 85733 Cell520-301-2151 Fax520-292-9831 Emailbrandon@ectucson.com www.environmentcontrol.com/tucson Licenses: 296442 Additional Services Janitorial and Cleaning Services Notes: 170 Landscape Design, Install & Maintenance Excellent Landscaping & Tree Service, LLC Silver Partner Tony Piraneo PO Box 5288 Scottsdale, AZ 85261 Phone480-451-3470 Fax480-668-3671 Emailexcellentlandtree@gmail.com www.elts.co Licenses: K-21282360 Additional Services Tree Services Notes: 171 Landscape Design, Install & Maintenance Four Peaks Landscape Management, Inc. Gold Partner Carl Hargis PO Box 7220 Tempe, AZ 85281 Cell480-967-0376 Fax480-967-0406 Emailcarlhargis@fourpeakslandscape.com www.fourpeakslandscape.com Licenses: 171441 Four Peaks began operations in 2001 with the goal of providing quality services and attention to detail to enhance your valuable asset. Additional Services Landscape Management, Arbor Care, Water Management - Central and Smart Control Systems, Landscape Enhancement and Installation, Budget/Plan Review. Notes: 172 Landscape Design, Install & Maintenance Go Green Landscape Services, Inc. Silver Partner Cody McCloskey 7119 E. Shea Blvd., Suite 109-227 Scottsdale, AZ 85254 Phone480-544-1006 Fax866-800-6996 Emailcody@gogreenglobal.net www.gogreenglobal.ne Additional Contact Drue Engels drue@gogreenglobal.net Notes: 173 Landscape Design, Install & Maintenance Gothic Grounds Management Silver Partner Jarell Childs 4235 E. Winslow Ave. Phoenix, AZ 85040 Phone602-305-3690 Fax602-305-3698 Emailjarell.childs@gothiclandscape.com www.gothiclandscape.com Additional Contact Aaron Williams Emailaaron.williams@gothiclandscape.com Licenses: 221427 Additional Services Maintenance, Full Service Installation and Enhancements, Arbor Management, Spray Division & All Irrigation Related Services Notes: 174 Landscape Design, Install & Maintenance Green Innovations, LLC Silver Partner Dennis Tucker PO Box 6475 Mesa, AZ 85216 Phone480-335-3000 Fax480-654-3678 Emailgreeninnovations@aol.com www.green-innovations.com Additional Contact Gilbert Renteria Emailgilbert@green-innovations.com Notes: 175 Landscape Design, Install & Maintenance The Groundskeeper Silver Partner Catherine Howle 5075 S. Swan Rd. Tucson, AZ 85706 Phone520-571-1575 Cell520-955-4079 Fax520-750-7480 EmailCatherineH@groundskeeper.com www.groundskeeper.com Additional Location Paul Tripp 620 N. Golden Key Gilbert, AZ 85233 Phone602-376-8291 Fax480-545-0016 Emailpault@groundskeeper.com Licenses: ROC 074451 A21; 054223 C21 Additional Services Major tree care service; irrigation design, install and maintenance; improvement design/build; landscape construction. Notes: 176 Landscape Design, Install & Maintenance Hernandez-Mesquite Landscape Service, Inc. Silver Partner Jose Hernandez PO Box 2938 Chandler, AZ 85244 Phone480-615-0103 Cell480-560-2432 Fax480-615-9887 Email mesquiteptrs@aol.com www.mesquitelandscaping.com Notes: 177 Landscape Design, Install & Maintenance IDT Landscaping, LLC Silver Partner Stephanie Towler 1876 E. 3rd St. Tempe, AZ 85281 Phone480-829-8530 Fax480-829-9395 Emailstephanie@idtlandscaping.com www.idtlandscaping.com Additional Contact Mike Tompkins Cell602-291-9123 Licenses: 172822 Notes: 178 Landscape Design, Install & Maintenance Intergrated Landscape Management Gold Partner Fernando Torres 1150 E. Gilbert Dr. Tempe, AZ 85281 Phone480-675-7709 Cell602-625-2125 Fax480-675-7619 Emailftorres@ilm-llc.com www.ilm-llc.com Additional Contact John Garigen Cell480-251-2395 Emailjohng@ilm-llc.com Licenses: 183621 ILM is your all-in-one, award winning, landscape maintenance company in the Valley. We offer a large variety of landscape maintenance services all delivered through our dedicated client service team. Additional Services Complete turf maintenance, weed and pest control, arbor care, seasonal color, fertilization, soil conditioning and more. Notes: 179 Landscape Design, Install & Maintenance ISS Grounds Control, Inc. Platinum Partner Gina Larsen 2960 E. Elwood St. Phoenix, AZ 85040 Phone602-304-0304 Cell480-705-8946 Fax602-304-0321 Emailgina.larsen@us.issworld.com www.issgroundscontrol.com Additional Contact Daniel Monson Cell602-318-5355 Emaildaniel.monson@us.issworld.com Additional Location Michael Burns 4565 S. Palo Verde, Suite 203 Tucson, AZ 85714 Phone520-971-7518 EmailMichael.Burns@us.issworld.com Licenses: 176160, 176161, 176162 ISS Grounds Control provides Total & Sustainable Landscape Services. We cultivate relationships that allow you to manage your projects while we manage the landscape. Our performance level is meant to incite pride of ownership and increased home/property values. We manage your future landscape today! Additional Services Design, Build, Manage - Landscape Irrigation, Turf, Trees, Decomposed Granite, Enhancements and Pest Control. Expertise in Association budgeting. 180 Landscape Design, Install & Maintenance Legends Landscape Management, Inc. Silver Partner Curt Peterson 4727 E. Bell Rd., Suite 45228 Phoenix, AZ 85032 Phone602-908-1900 Cell602-820-6901 Fax602-795-1362 Emailcurt@legendslm.com www.legendslm.com Additional Contact Josh Dressler Cell602-432-5290 Emailjosh@legendslm.com Licenses: ROC 183857; OPM 8322 Additional Services Weed - License #8322 Certified Arborist - #WE8160A Tree/Palm Trimming and Removal Irrigation Landscape Maintenance Turf Mgmt. Notes: 181 Landscape Design, Install & Maintenance Mariposa Landscapes, Inc. Silver Partner John Maleske 7677 N. 67th Ave. Glendale, AZ 85301 Phone623-463-2200 Cell623-203-4339 Fax623-463-2223 Emailjohn.maleske@mariposa-az.com www.mariposa-az.com Additional Contact Larry Rudd Cell623-764-1488 Emaillarry@mariposa-az.com Notes: 182 Landscape Design, Install & Maintenance NatureScape, LLC Silver Partner Brian Smith PO Box 30591 Phoenix, AZ 85046 Phone602-374-4857 Cell480-276-5746 Fax602-374-5046 Emailbrian@aznaturescape.com www.aznaturescape.com Additional Contact Chrissy Ballentine Emailchrissy@aznaturescape.com Licenses: 229096 Notes: 183 Landscape Design, Install & Maintenance Paramount Landscape & Maintenance Silver Partner Michael Laughlin PO Box 13485 Tempe, AZ 85284 Phone480-668-6109 Cell480-599-6443 Fax480-668-6102 Emailmikel@paramountlandscape.com www.paramountlandscape.com Licenses: 290143 Notes: 184 Landscape Design, Install & Maintenance Peak Landscape Silver Partner Mark Jebb 11311 E. Germann Rd. Chandler, AZ 85286 Phone602-796-8875 Fax480-857-9301 Emailmark@azpeaklandscape.com www.azpeaklandscape.com Additional Contact Jordan Stoklas Cell602-796-8877 Emailjpstoklas@gmail.com Notes: 185 Landscape Design, Install & Maintenance ProQual Landscaping Platinum Partner Scott Needham 411 W. Orion St. Tempe, AZ 85283 Phone602-469-6999 Fax480-456-0836 Email scott@proquallandscaping.com www.proquallandscaping.com Specializing in larger scale and master planned communities, ProQual Landscaping provides landscape management services to Homeowners Associations throughout the Phoenix Valley. ProQual’s goal is to “Increase the Value of our Communities”, and does this by providing the following services: Additional Services Landscape Management, Tree Management, GPS/GIS Mapping, Irrigation and Water Management, Landscape Enhancements and Construction. Notes: 186 Landscape Design, Install & Maintenance R.H. Dupper Landscaping, Inc. Gold Partner Josh Dupper 1020 W. Ranch Rd., Suite 105 Tempe, AZ 85284 Phone480-365-0808 Cell480-326-7760 Fax480-893-6846 Emailjoshd@rhdupper.com www.rhdupper.com Additional Contact Scott Esman Cell480-365-0810 Emailsesman@rhdupper.com Licenses: CR-21 071698 Since 1983 R.H. Dupper Landscaping, Inc. has professionally managed landscape maintenance and installations for HOA’s and commercial properties. Additional Services Special projects, water management, reclaimed water conversions, pumps, erosion, lighting, nuisance water and renovations. Notes: 187 Landscape Design, Install & Maintenance R.V. Landscape, Inc. Silver Partner Roman Villarreal 22048 N. 23rd Ave Phoenix, AZ 85027 Phone623-465-0061 Fax623-587-5596 Emailrrv@rvlandscape.com www.rvlandscape.com Additional Contact Andrea Stewart Emailandrea@rvlandscape.com Notes: 188 Landscape Design, Install & Maintenance Safari Pools & Landscaping Gold Partner Marcus Montgomery 1136 E. Harmony Ave., Suite 102 Mesa, AZ 85204 Phone480-633-6494 Fax480-633-6495 Emailmarcus@safaripools.com www.safaripools.com Licenses: ROC 289575, 289577, 289578 Additional Services Safari Pools also Designs, Builds and Remodels Pools. We also offer Design and Installation of Fire and Water Features. Notes: 189 Landscape Design, Install & Maintenance Service Direct Landscape (SDL) Silver Partner Jillian Brady 428 E. Thunderbird Rd., Suite 144 Phoenix, AZ 85022 Phone602-843-1310 Cell480-235-8448 Fax480-287-9788 Emailjbrady@sdl-az.com www.sdl-az.com Additional Contact Brian Connolly Cell602-694-3424 Emailbc@sdl-az.com Licenses: ROC K-21 275065 Notes: 190 Landscape Design, Install & Maintenance SiteWorks Silver Partner Steven Hoover 2915 W. Fairview St. Chandler, AZ 85224 Phone480-820-1600 Cell480-415-5867 Fax480-820-1606 Emailshoover@siteworksllc.net www.siteworksllc.net Additional Contact JD Gallagher Cell480-220-3108 Emailjdgallagher@siteworksllc.net Licenses: ROC 201536 Additional Services Landscape Maintenance, Enhancement, Tree Care, Herbicide Application, Irrigation Management and Turf Management. Notes: 191 Landscape Design, Install & Maintenance Somerset Landscape, LLC Gold Partner Julie Galan 100 S. Hamilton St. Chandler, AZ 85225 Cell480-782-5296 Fax480-922-8200 Emailinfo@somersetlm.com www.slmoutdoors.com Additional Contact Travis Scott Emailtravis@somersetlm.com Founded in 1998, Somerset Landscape Maintenance has grown into one of the area’s premier landscape maintenance and construction contractors. Additional Services FULL SERVICE Company: Landscape Maintenance, Tree Service (trimming and removal), Weed Control, Irrigation, Landscape Architecture and Construction. Notes: 192 Landscape Design, Install & Maintenance Stillwater Landscape Management, LLC Gold Partner Rick Robinson 4102 E. Elwood St. Phoenix, AZ 85040 Phone602-845-3188 Cell602-721-3791 Fax602-845-3191 Emailrickr@stillwaterlm.com www.stillwaterlm.com Additional Contact Rick Dillman Cell602-358-6550 Emailrickd@stillwaterlm.com Licenses: ROC 261744; OPM: 8824 Stillwater provides top tier landscape maintenance, enhancements, lighting, pool maintenance, and playground repair at competitive prices. Notes: 193 Landscape Design, Install & Maintenance Sun Country Landscape, Inc. Gold Partner Mark Bais 2136 W. Melinda Ln. Phoenix, AZ 85027 Phone 602-993-7382 x3 Cell602-619-2388 Fax602-863-9926 Emailmark@suncountrylandscape.com www.suncountrylandscape.com Additional Contact Todd Downen Cell602-619-2636 Emailtodd@suncountrylandscape.com Licenses: ROC 185739 Sun Country is a professional full service landscape company exceeding our clients expectations through Creativity, Quality, Integrity & Service. Additional Services Professional Maintenance - Landscape Installation - Irrigation Services Tree Care Notes: 194 Landscape Design, Install & Maintenance Sundance Landscape Maintenance, Inc. Silver Partner Clayton Graham PO Box 540 Gilbert, AZ 85299 Phone480-610-5309 Cell602-910-1765 Fax480-610-5435 Emailadmin@sundancelandscapingaz.com www.sundancelandscapingaz.com Additional Contact Carlos Moreno Cell480-250-1785 Emailmgsundance@aol.com Additional Services Granite Replenishment, Tree Management Division, GIS Mapping, Turf Maintenance, Irrigation Repair and Renovation, and Much More! Notes: 195 Landscape Design, Install & Maintenance Sustainable Landscape Services, Inc. Platinum Partner Mike Rensmeyer 39506 N. Daisy Mountain Dr. Phoenix, AZ 85086 Cell602-526-9672 Fax602-253-6525 Emailmrensmeyer@sustainablels.com www.sustainablels.com Additional Contact Mike Scully Cell602-339-9586 Emailmscully@sustainablels.com Licenses: ROC CR-21 294402; OPM 9327 Sustainable Landscape Services, Inc. is a full-service Landscape Maintenance & Installation, Irrigation Management, and Tree Care Contractor. As an experienced partner, we understand how a wellmaintained landscape attracts people, adds to your property value and contributes to your success. Additional Services All Landscape Services, Tree Care Services and Water Management. Notes: 196 Landscape Design, Install & Maintenance Tenant Land Management, Inc. Silver Partner Jeff Burt 4135 S. Power Rd., Suite 133 Mesa, AZ 85212 Phone480-381-8564 Cell602-307-1234 Fax480-751-6861 Emailjeff.burt@tenantlm.com www.tenantlm.com Additional Contact George Solymosi Emailgeorge@tenantlm.com Licenses: ROC K21 276619 Additional Services Pest & Weed Control, Tree Services Notes: 197 Landscape Design, Install & Maintenance Valley Verde Landscaping & Nursery Silver Partner Breigh Hartenfeld 16845 N. 29th Ave., Suite 1-232 Phoenix, AZ 85053 Phone623-551-8156 Cell602-349-0081 Fax623-551-1277 Emailbarbara@valleyverde.com www.valleyverde.com Additional Contact Aurelio Olivera Cell602-549-3449 Emailaurelio@valleyverde.com Additional Services Nursery added to the Landscaping Co. in August, 2015 to fill our Client’s needs & to sell these locally grown plants, trees and cactus to the public. Notes: 198 Landscape Design, Install & Maintenance Valley View Landscaping Silver Partner Lisa Fielding 4039 W. Earhart Way Chandler, AZ 85226 Phone480-785-2599 Cell602-757-4920 Fax480-785-2512 Emaillisa@valleyviewlandscaping.com www.valleyviewlandscaping.com Additional Contact Kevin Lott Cell480-980-1127 Emailkevin@valleyviewlandscaping.com Notes: 199 Landscape Design, Install & Maintenance Xeriscapes Unlimited, Inc. Platinum Partner Rod Pappas 1310 W. Watkins St. Phoenix, AZ 85007 Phone602-252-6434 Fax602-254-5940 Emailrod@xeriscapes.com www.xeriscapes.com Additional Contact Deanna Pappas Emaildeanna@xeriscapes.com Licenses: 102189 Xeriscapes Unlimited: Enhancing your HOA property’s curb appeal and overall appearance for 32+ years. We are a landscape team who is genuinely interested in YOUR BOTTOM LINE and in saving our valley’s water. We can convert your grass to partial or full xeriscaping AND/OR we can maintain your current grass or xeriscaped landscape. Additional Services Be sure to ask about our new HERO Program. We can help you and your properties save water AND money. You’ll be a hero! Ask for Rod or Mark. 602-252-6434 Notes: 200 Landscape Materials & Supplies Rock Spreaders dba TurfScapes of Arizona, LLC Silver Partner Don Schlander 4028 E. Lupine Ave. Phoenix, AZ 85028 Phone602-692-0488 Cell480-772-9705 Emaildonschlander@rockspreaders.com www.rockspreaders.com Additional Contact Rob McDaniel Licenses: K-5 210999 Additional Services We provide all types of granite, artificial turf, artificial plants and financing for these types of applications. Notes: 201 Lighting Services Innovative Lighting & Electric, Inc. Silver Partner Chad Shimek 15855 N. Greenway Hayden Loop, Suite 130 Scottsdale, AZ 85260 Phone480-513-2099 Fax480-245-6516 EmailChad@LightingAZ.com www.LightingAZ.com Additional Contact Bradley Ruemler EmailBradley@LightingAZ.com Licenses: ROC 222823 Notes: 202 Locksmith & Mailbox Services Express Mailbox Lock, Key & Repair Silver Partner Sabrina Freeman 71 E. Smoke Tree Rd. Gilbert, AZ 85296 Phone480-558-3313 Cell480-440-4424 Fax480-813-2285 Emailsabrina@express-mailbox.com www.express-mailbox.com Additional Contact Victoria Del Oro Emailexpressmailboxmarketing@gmail.com Additional Services Providing the fastest service for all of your mailbox needs at an affordable price. Residential and Commercial. Notes: 203 Painting Contractors & Manufacturers Behr Paint Silver Partner Kevin Kosierowski 3400 W. Segerstrom Ave. Santa Ana, CA 92704 Cell602-419-6622 kkosierowski@behrpaint.com www.behr.com Additional Contact Marc Altamirano Phone520-338-0455 Emailmaltamirano@behrpaint.com Additional Services BEHR has all your services color renderings, re-paint specifications, jobsite inspections, project oversight, and the industries most awarded paints. Notes: 204 Painting Contractors & Manufacturers Blue Coyote Painting, LLC Silver Partner Chris Harvey 7620 N. Hartman Ln., Suite 110 Tucson, AZ 85755 Phone520-219-2777 Cell520-302-0796 Fax520-219-4182 Emailsales@bluecoyotepainting.com www.bluecoyotepainting.com Notes: 205 Painting Contractors & Manufacturers C.L.C. Enterprise Painting, Inc. Silver Partner Jeff Reynolds PO Box 8911 Mesa, AZ 85214 Phone480-898-7218 Cell480-208-4732 Fax480-898-0218 Emailjeff@clcpaint.com www.clcpaint.com Additional Contact Curtis Clouse Cell480-577-6732 Notes: 206 Painting Contractors & Manufacturers CertaPro Painters Platinum Founding Partner Jeff Webster 2237 N. 36th St. Phoenix, AZ 85008 Phone480-962-8180 Cell602-301-9587 Fax480-962-8182 Emailjwebster@certapro.com www.certapro.com Additional Contact Marissa Taryle Cell602-317-8775 Emailmtaryle@certapro.com Licenses: 165330 CertaPro Painters “Proven and Trusted Experts” painting Arizona’s communities for 18 years. Buildings/Perimeter Walls/Iron Fencing. Exterior/Interior. Notes: 207 Painting Contractors & Manufacturers DR Paint, LLC Silver Partner David Hokanson 2009 E. 5th St., Suite 6 Tempe, AZ 85281 Phone480-377-2468 Cell480-570-5038 Fax480-383-6605 Emailestimate@drpaintllc.com www.drpaintllc.com Additional Contact Robert Foxcroft Cell602-432-1303 Emailrob@drpaintllc.com Licenses: 230479 Additional Services Wrought iron repair and painting, Playground equipment painting, Parking lot striping and curb painting, residential painting Notes: 208 Painting Contractors & Manufacturers Dunn-Edwards Paint Corporation Silver Partner Leanne Sawaged 1719 E. Southern Ave. Tempe, AZ 85282 Cell480-267-7350 Fax480-968-1774 Emailleanne.sawaged@dunnedwards.com www.dunnedwards.com Additional Contact Diana Lubic Cell480-528-1630 Emaildiana.lubic@dunnedwards.com Additional Location Tracey Stark 4320 E. Speedway Blvd. Tucson, AZ 85712 Phone520-904-9731 Emailtracey.stark@dunnedwards.com Additional Services **Customized and comprehensive paint specifications **Job walk assistance for apples-to-apples bids **Color consultations and color renderings Notes: 209 Painting Contractors & Manufacturers EmpireWorks Reconstruction and Painting Platinum Partner Paul Overton 1835 E. 6th St., Suite 8 Tempe, AZ 85281 Phone888-278-8200 Cell602-849-4132 Fax602-926-2230 Emailpoverton@empireworks.com www.empireworks.com Additional Contact Chris Decker Cell602-489-4775 Emailcdecker@empireworks.com EmpireWorks specializes in painting and GC work with HOA communities. We are known for excellent customer service and great attention to detail! Notes: 210 Painting Contractors & Manufacturers Envision Painting Silver Partner Pete Schnepp PO Box 628 Gilbert, AZ 85299 Phone480-535-6625 Cell480-720-9878 Emailenvisionpainting@gmail.com www.envisionpainting.com Licenses: ROC 255123; 272584 Notes: 211 Painting Contractors & Manufacturers Executive Coatings Silver Partner Don Watts 8765 E. Orchard Rd. Greenwood Village, CO 80111 Phone303-300-6786 Cell702-860-4958 Fax303-300-3348 Emaildon@executivecoatings.com www.executivecoatings.com Licenses: K-34 17156 Notes: 212 Painting Contractors & Manufacturers Ghaster Painting & Coatings, Inc. Platinum Partner Ginger Morton 3120 W. Carefree Hwy., Suite 1, PMB #347 Phoenix, AZ 85086 Phone602-277-8541 Cell623-670-1436 Fax602-277-8576 Emailginger@ghasterpaintinginc.com www.ghasterpaintinginc.com Additional Contact Kirsten Ghaster Emailkirsten@ghasterpaintinginc.com Licenses: L-34 89251; C-34 89238 Commercial painting contractor celebrating 41 years in business in the Valley. Licensed, bonded, insured and dedicated to excellent customer service. Additional Services Exterior & interior painting, drywall repair, EIFS repair, site wall painting, electrostatic painting. Notes: 213 Painting Contractors & Manufacturers Indigo Paint & Contracting Silver Partner Mandy Cousins 3523 E. Broadway Rd. Phoenix, AZ 85040 Phone602-304-0800 Fax602-304-9200 Emailmcousins@indigocontracting.com www.indigocontracting.com Additional Contact Carrie Chalmers Cell602-293-3494 Emailcchalmers@indigocontracting.com Licenses: 192696, 192697 Notes: 214 Painting Contractors & Manufacturers Marcel Painting Silver Partner Kelly Mardis 4665 S. Ash Ave., Suite G-05 Tempe, AZ 85282 Phone480-281-0537 Cell480-430-1549 Fax480-393-5276 Emailkelly@marcelpainting.com www.marcelpainting.com Additional Contact Scott Luckey Cell602-696-9536 Emailscott@marcelpainting.com Licenses: K-34 249341 Notes: 215 Painting Contractors & Manufacturers MTS Painting and Property Services Silver Partner Josh Fornoff 440 S. Extension Rd., Suite 105 Mesa, AZ 85210 Phone480-464-1552 Cell602-312-3814 Fax480-464-2511 Emailjosh@mtspainting.com www.mtspainting.com Additional Contact Randy Fornoff Emailrandy@mtspainting.com Licenses: L-34 158835; C-34 059403 Additional Services Exterior painting, Interior painting, Wall painting, Metal view fence painting, Curb painting, Playground equipment painting, Power washing Notes: 216 Painting Contractors & Manufacturers PPG Pittsburgh Paints Silver Partner Emily Zubia 16001 N. Greenway Hayden Loop Scottsdale, AZ 85250 Cell480-204-9633 Emailemily.zubia@ppg.com www.ppg.com Additional Contact Micheal Boyce Cell480-215-7884 Emailmicheal.boyce@ppg.com Additional Location Emily Zubia 5250 E. Speedway Blvd. Tucson, AZ 85712 Phone480-204-9633 Emailemily.zubia@ppg.com Notes: 217 Painting Contractors & Manufacturers Premier Commercial Painting, S.W. Silver Partner Robert Black 2222 W. Parkside Ln., Suite 103 Phoenix, AZ 85027 Phone623-551-8640 Fax623-551-8641 Emailpremierpainting@socal.rr.com www.premier-commerical.com Additional Contact Elizabeth Lively Emailbetty_lively@yahoo.com Notes: 218 Painting Contractors & Manufacturers Sherwin-Williams Paint Company Platinum Partner April Ventura 11840 N. 28th Dr., Suite 102 Phoenix, AZ 85029 Cell480-646-6146 Fax602-870-8955 Emailapril.a.ventura@sherwin.com www.sherwin-williams.com Additional Contact Brandon Beck Cell480-273-3497 Emailbrandon.k.beck@sherwin.com Additional Location Cameron McKay 5683 N. Swan Rd. Tucson, AZ 85718 Phone520-307-7495 Fax520-529-2017 Emailswrep4113@sherwin.com Ask Sherwin-Williams, your HOA industry leader to help with your next community repaint. Our complimentary service include, customized Color Books for associations, Re-Paint Specifications, Contractor Job Walks, Color Renderings and many other services to help with your community painting needs. Additional Services Visit our HOA Color Archive, contact your SW rep to get your HOA color schemes uploaded to the site. sherwin-williams.com/hoa 219 Painting Contractors & Manufacturers Titan Painting, Inc. Silver Partner Mike Brizuela 15001 N. 74th St., Suite A Scottsdale, AZ 85260 Phone602-795-0696 Fax602-795-0698 Emailmike@paintingtitan.com www.paintingtitan.com Additional Contact April Hogan Emailapril@paintingtitan.com Notes: 220 Painting Contractors & Manufacturers Unforgettable Coatings and Painting Silver Partner Shane Sandall 8490 S. Power Rd., Suite 105-185 Gilbert, AZ 85297 Phone480-447-8626 Cell480-489-0543 Fax702-541-9900 Emailshane@unforgettablecoatings.com www.unforgettablecoatings.com Additional Contacts Cory Summerhays Cell702-287-1456 Emailcory@unforgettablecoatings.com Licenses: K34 70246 Additional Services Waterproofing, Pool Decks, Deck Coatings, Concrete Coatings, High-build Systems, Specialty Coatings, Elastomeric Coatings...and more. Notes: 221 Park Amenities A.L.D. Marketing Company Silver Partner Lee Decof 7610 E. Gila Bend Rd. Scottsdale, AZ 85258 Phone480-814-7900 Cell602-999-7658 Fax480-814-8811 Emailleedecof@aol.com www.aldmarketing.com Additional Services New/Remanufactured Pool/Patio Furniture, Commercial Fence, Shade Structures, Pre-Cast Concrete, BBQs, Bike Racks, Picnic Tables, Pet Waste Stations Notes: 222 Parking Enforcement Kwik Tow Silver Partner Ron Steele 23811 N. 7th Ave. Phoenix, AZ 85085 Phone623-444-1020 Cell602-757-1649 Fax623-582-1012 Emailron@kwiktow.com www.kwiktow.com Additional Contact Charles Haddock Emailcharles@kwiktow.com Notes: 223 Pest Control Services Arizona’s Best Choice Pest & Termite Services Silver Partner Shane Buntin 8227 E. Main St. Mesa, AZ 85207 Phone480-986-8500 Cell480-677-1667 Fax480-807-7813 Emailshane@azbestpest.com www.azbestpest.com Additional Location Zack Wilson 14924 W. Jimmy Kerr Blvd. Casa Grande, AZ 85122 Phone520-421-9966 Cell520-421-9966 Emailzack@azbestpest.com Notes: 224 Pest Control Services Bircher Exterminating Platinum Partner Richard Bircher 335 W. Melinda Ln. Phoenix, AZ 85027 Cell602-861-9800 Fax602-216-6006 Emailrbircher@bircherexterminating.com www.bircherexterminating.com Additional Contact Trina Bircher Emailtbircher@bircher.org Since 1994, Bircher Exterminating has provided quality pest control solutions for homeowners, property management companies and homeowners’ associations. We are committed to fulfilling all of your pest control needs in the friendly and professional manner upon which we have built our reputation. Additional Services Gopher and Rodent Services, Bee Removal, Termite Inspection & Treatment, Weed Management, Olive Tree Sterilization and Industrial Fumigation. Notes: 225 Pest Control Services Bryant Pest Control Silver Partner Karla Bryant 610 N. Gilbert Rd., Suite 315 Gilbert, AZ 85234 Phone480-545-6252 Cell480-980-2840 Fax480-892-1570 Emailservice@bryantpestcontrol.com www.bryantpestcontrol.com Additional Contact Ray Bryant Cell480-330-9886 Emailchoco3258@aol.com Licenses: OPM 5229 Additional Services Termite and Bee specialists Notes: 226 Pest Control Services Burns Pest Elimination Platinum Partner Adam Greco 2620 W. Grovers Ave. Phoenix, AZ 85053 Phone602-971-4785 Cell602-291-7134 Fax602-395-6240 Emailadamg@burnspestelimination.com www.burnspestelimination.com Additional Contact Monica Chesley Cell602-291-7162 Emailmchesley@burnspestelimination.com Additional Location Brandon Bosshardt 2002 Forbes Blvd., Suite 180 Tucson, AZ 85745 Phone520-954-3667 Fax520-882-0609 Emailbrandonb@burnspestelimination.com A true family owned and operated company focused on preventing and eliminating pest challenges at home and your place of business. Our team lives by the motto, “Service Makes the Difference”. We want to be your partner and assist in enhancing the services to your homeowners. Additional Services Termite Control and Warranty, Bird Control and Exclusion, Stinging Insect Services, Gopher Control, Rodent Control and Exclusion, Handheld Technology 227 Pest Control Services Contractors Termite & Pest Control Silver Partner Charlie Carroll 24825 N. 16th Ave., Suite 140 Phoenix, AZ 85085 Phone623-780-0908 Fax623-780-0918 Emailcharlie@contractorstermite.com www.azbugcontrol.com Licenses: 266097 Notes: 228 Pest Control Services Eliminex Termite & Pest Control Silver Partner Bob Schor 2541 W. Northern Ave. Phoenix, AZ 85051 Phone602-942-2847 Cell602-550-6139 Fax602-864-1157 Emaileliminex3@aol.com www.eliminexpest.com Additional Contacts Maria Cabrera Emaileliminex2@aol.com Additional Services Monthly Pest Control Programs, Termite Control, Termite Warranties, Bees/ Wasps, Gophers, Rodents, Bed Bugs Notes: 229 Pest Control Services Great Western Pest Control Platinum Partner Ronnie Michael PO Box 1321 Higley, AZ 85236 Phone480-570-7803 Cell480-201-4944 Emailronnie.greatwestern@gmail.com www.gwpestcontrolaz.com Additional Contact Darin Barney Emaildarinbarney@hotmail.com Licenses: SPCC 8874 Great Western Pest Control is proud to service many communities throughout the valley. We strive to ensure that each community is treated to the best extent possible. We customize each pest control program to each community we serve. We take our job seriously to keep your community Pest Free. Additional Services Bed Bugs, Bees, Birds, Roaches, Ants, Rodents, Scorpions, and Weeds. Notes: 230 Pest Control Services Magic Pest Control Silver Partner Nelson Ruiz 700 N. Gold Key St., Suite A-7 Gilbert, AZ 85233 Phone480-654-5888 Cell602-570-3373 Fax480-279-6143 Emailmagicpestcontrol@cox.net www.magicpest.com Additional Contact Derek Freeman Cell505-514-4230 Emaildfreeman.magicpestcontrol@gmail.com Licenses: 5158; 1600; 30293 Notes: 231 Pest Control Services Property Management Pest & Termite Control, LLC Silver Partner Sean Igleski 220 E. Germann Rd., Suite 108 Gilbert, AZ 85297 Phone480-245-6422 Cell480-201-2201 Fax602-513-7313 Emailsean@pesttermitepros.com www.pesttermitepros.com Additional Contact Chris Igleski Cell480-707-3311 Emailchris@pesttermitepros.com Additional Services Pest, termite, pigeon, scorpion, gopher treatments available Notes: 232 Pest Control Services Western Exterminator Company Silver Partner Troy Sikes 6100 W. Gila Springs Pl., Suite 9 Chandler, AZ 85226 Phone480-961-4400 Cell602-809-8912 Fax480-961-4421 Emailtsikes@west-ext.com www.west-ext.com Additional Contact Jesse Rojo Cell602-405-5241 Notes: 233 Playground Equipment & Inspections Dave Bang Associates Silver Partner Angel Myers 140 N. Gilbert Rd. Mesa, AZ 85203 Phone480-892-2266 Cell602-571-5160 Fax480-833-1311 EmailAngel@davebang.com www.davebang.com Additional Contact John Wormell Cell602-571-5160 Licenses: 157246 CR-5 Additional Services Dave Bang Associates, Inc specializes in playground equipment, park & site furnishings, ramadas & safety surfacing. Notes: 234 Playground Equipment & Inspections Exerplay, Inc. Silver Partner Christy Bushman 1111 W. University Dr., Suite 1014 Tempe, AZ 85281 Phone800-457-5444 Cell480-320-9412 Fax505-281-0155 Emailchristy@exerplay.com www.exerplay.com Additional Contact Kevin Solomon Cell480-323-0337 Emailkevin@exerplay.com Additional Services We resource all recreation site needs including play systems, site furnishings, shade, surfacing, skate/spray parks, etc. Notes: 235 Playground Equipment & Inspections HOA Playground Services Silver Partner Sean Igleski 220 E. Germann Rd., Suite 108 Gilbert, AZ 85297 Phone480-584-4862 Cell480-201-2201 Fax602-513-7313 EmailSean@hoaplayground.com www.hoaplaygroundservices.com Additional Contact Stephen Epps Cell480-529-7519 Emailstephen@hoaplayground.com Licenses: 292933 Additional Services Maintenance, repairs, safety inspections Notes: 236 Playground Equipment & Inspections Play It Safe Playgrounds and Park Equipment, Inc. Silver Partner Teri Legassey 7931 E. Pecos Rd., Suite 160 Mesa, AZ 85212 Phone480-347-8486 Fax480-783-2427 Emailteri@playitsafeplaygrounds.com www.playitsafeplaygrounds.com Additional Contact Jordan Lynde Cell480-347-8486 Emailinfo@playitsafeplaygrounds.com Licenses: ROC 294843 Additional Services Commercial playgrounds, water parks, surfacing, site furnishings, drinking fountains, outdoor athletic, outdoor fitness, fabric shade & steel shelters Notes: 237 Playground Equipment & Inspections Tot Lot Care, Inc. Silver Partner Paul Story 1442 E. Joseph Way Gilbert, AZ 85295 Cell602-510-8508 Fax480-892-2901 Emailtotlotcare@cox.net www.totlotcare.com Additional Services Graffiti removal, pressure washing. Notes: 238 Playground Equipment & Inspections Tot Lot Services Silver Partner Rosemary Ulibarri 335 W. Melinda Ln. Phoenix, AZ 85027 Phone602-395-2626 Cell602-558-9469 Fax602-216-6006 Emailrosemary@ourserviceyoursolution.com www.totlotservices.com Notes: 239 Plumbing Contractors Arizona Plumbing Services, Inc. Silver Partner Robert Karp 3112 W. Virginia Ave. Phoenix, AZ 85009 Phone602-484-0666 Fax602-442-8757 Emailbookkeeper@arizonaplumbingservices.com www.arizonaplumbingservices.com Notes: 240 Plumbing Contractors Rainforest Plumbing & Air Platinum Partner Dallin Tippetts 127 S. Weber Dr. Chandler, AZ 85226 Phone480-615-7766 Cell480-286-0506 Fax866-760-6320 Emaildallin@rainforestplumbing.com www.rainforestplumbing.com 24/7 Valleywide, Timely, Accurate, Fair! Free Estimates! Crimshield Certified Technicians. Full service in all phases of plumbing and HVAC. Boilers, chillers, leak locating, jetting, camera, lift-station, waste & over flow, HVAC diagnosis, coil cleaning, unit repair, replacement and more. Additional Services Our plumbers and air conditioning technicians are all trained, qualified individuals. We specialize in working with HOA’s and rental housing managers. Notes: 241 Pool, Lake & Water Feature Repair & Mgmt. Arizona Lake and Pond Management, LLC Silver Partner Jeff Jenkins 8328 W. Molly Ln. Peoria, AZ 85383 Phone623-293-6866 Fax623-561-6765 Emailarizonalake@cox.net www.arizonalakeandpond.com Licenses: OPM 8366 Notes: 242 Pool, Lake & Water Feature Repair & Mgmt. Coral Pools, Inc. Silver Partner Michael Aparati 1710 W. 10th Pl. Tempe, AZ 85281 Phone480-831-7932 Fax480-894-6890 Emailmike@coralpools.com www.coralpools.com Licenses: A9-104195; B5-103488 Additional Services Commercial renovation/repair, including pool interiors, tile, decks, structural & equip repairs...since 1985. New construction. Perfect AZROC record. Notes: 243 Pool, Lake & Water Feature Repair & Mgmt. Desert Pool, LLC Silver Partner John Stallone 15023 N. 100th Pl. Scottsdale, AZ 85260 Cell480-772-6847 Fax877-814-0759 Emaildesertpoolllc@gmail.com www.poolrepairguyscottsdale.com Notes: 244 Pool, Lake & Water Feature Repair & Mgmt. Integrated Site Maintenance Silver Partner Evan Greffe 2028 E. Gemini Dr. Tempe, AZ 85283 Cell480-721-9612 Emailevan@ismpools.com www.ismpools.com Notes: 245 Pool, Lake & Water Feature Repair & Mgmt. Pirate Pool Service Silver Partner Ray Stone PO Box 2284 Sun City, AZ 85372 Cell623-466-5916 Fax623-386-9818 Emailpirate1poolservice@cox.net www.piratepoolservice.com Notes: 246 Pool, Lake & Water Feature Repair & Mgmt. Poolwerx Silver Partner Mary Benton 2885 N. Nevada St., Suite 160 Chandler, AZ 85225 Phone800-407-6657 Cell520-631-1965 Fax480-635-9197 Emailservice@poolwerx.com www.poolwerx.com Additional Location Mary Benton 3453 E. Speedway Blvd. Tucson, AZ 85716 Phone520-323-3405 Fax520-624-1052 Emailservice@poolwerx.com Licenses: KA5 100214642 Additional Services Commercial / Residential Service & Repair, Renovation, Tile Cleaning, Deck Pools & Spas. Notes: 247 Pool, Lake & Water Feature Repair & Mgmt. Sonora Lifeguarding Silver Partner Jonathan Micklis 21505 N. 78th Ave., Suite B115 Peoria, AZ 85382 Cell623-734-3105 Emailjohnm@sonoralifeguarding.com www.sonoralifeguarding.com Notes: 248 Pool, Lake & Water Feature Repair & Mgmt. Superior Pool Builders Silver Partner Lorraine Brown 3217 E. Shea Blvd., #229 Phoenix, AZ 85028 Phone602-395-0700 Cell602-768-3603 Emaillorraine@superiorpoolbuilders.com www.superiorpoolbuilders.com Licenses: KA5-294215 Notes: 249 Pool, Lake & Water Feature Repair & Mgmt. Tribal Waters Custom Pools Silver Partner Joe Brown 2630 W. Deer Valley Rd. Phoenix, AZ 85027 Phone623-587-8500 Cell623-606-4754 Fax623-587-8509 Emailjoe@tribalwaters.com www.tribalwaters.com Licenses: ROC 224021; 251147 Additional Services Residential pool design and construction, remodels, hardscapes, landscape packages, custom acrylic spas, and commercial pools. Notes: 250 Printing, Publications & Promotional Products Geiger Silver Partner Debi Stetson 11928 W. Daley Ln. Sun City, AZ 85373 Phone602-476-1254 Cell602-399-0303 Fax602-476-1254 Emaildstetson@geiger.com http://debistetson.geiger.com/ Additional Services Promotional products, corporate gifts and printed apparel for all of your give-a-way/swag, trade show and marketing needs Notes: 251 Printing, Publications & Promotional Products JC Printing Silver Partner Tom Rich 4029 N. 32nd St. Phoenix, AZ 85018 Phone602-955-8130 Cell602-320-0293 Fax602-955-1244 Emailtom@jcprinting.net www.jcprinting.net Additional Services Also specializing in printing of signs, vehicle wraps, etc. Notes: 252 Real Estate Data & Information Systems HomeWiseDocs.com Silver Partner Bruce Gran 4773 Mangels Blvd. Fairfield, CA 94534 Cell866-925-5004 Emailbgran@homewisedocs.com www.homewisedocs.com Notes: 253 Reserve Study Services Association Reserves Silver Partner DJ Vlaming, RS 4733 E. Firestone Dr. Chandler, AZ 85249 Phone480-361-5340 Fax480-634-4616 Emaildjvlaming@reservestudy.com www.reservestudy.com Additional Contact Will Shafer, RS Emailwshafer@reservestudy.com Notes: 254 Reserve Study Services Capital Reserve Analysts Silver Partner Chad Trim 21289 E. Lords Way Queen Creek, AZ 85142 Phone480-840-7130 Fax888-842-9319 Emailsupport@azreservestudy.com www.azreserveanalysts.com Notes: 255 Reserve Study Services Criterium-Kessler Engineers Silver Partner Dan Kessler 3033 N. Central Ave., Suite 445 Phoenix, AZ 85012 Phone480-218-1969 Cell623-853-6620 Fax623-321-6075 Emaildkessler@criterium-kessler.com www.criterium-kessler.com Additional Contact Kelly Kessler Cell623-853-6621 Emailkkessler@criterium-kessler.com Additional Services HOA/Condo Transition Studies; Due Diligence Inspections; Drainage, Structural & Forensic Inspections; Various Specialty Engineering Inspections. Notes: 256 Reserve Study Services FD Reserve Studies, LLC Silver Partner Barbie Augsburger 17147 S. 174th Dr. Goodyear, AZ 85338 Phone623-398-7471 Cell512-633-3012 Fax623-386-4405 Emailbarbie@fdreservestudies.com www.fdreservestudies.com Licenses: 47961 Additional Services Civil Engineering, Maintenance Plans, Construction & Facility Inspections w/ Mgmt & Admin, Design Services, Evaluation of pavement & drainage systems Notes: 257 Restoration Services AM/PM Restoration Services, LLC Gold Partner Josephine D’Ippolito 2122 W. Lone Cactus Rd., Suite 5 Phoenix, AZ 85027 Phone602-862-9307 Cell602-541-2165 Fax623-581-3496 Emailjdippolito@ampmrestoration.com www.ampmrestoration.com Licenses: ROC 277852; 277854 Water/fire damage; mold remediation; asbestos abatement; hazmat/ chemical spills; odor/leak detection; emergency board up; Additional Services limited demolition services; reconstruction services Notes: 258 Restoration Services Arizona Fire & Water Restoration, Inc. Platinum Partner Jim Doorley 4645 S. 36th St. Phoenix, AZ 85040 Phone480-775-8000 Cell480-201-1145 Fax602-424-7707 Email jdoorley@azfirewater.com www.azfirewater.com Additional Contact Lyle Book Cell480-202-4862 Email lbook@azfirewater.com Licenses: 065873; 072526 Arizona Fire and Water Restoration, Inc. is a contractor, specializing in insurance/commercial restoration. Our services encompass the assessment and repair of property damage caused by water, fire, smoke, or mold. We can also be a part of the restoration and reconstruction of your property. Additional Services Fire Damage and Restoration, Water Damage and Restoration, Mold and Mildew Removal, Disaster Recovery and Relief, Biohazard and Decontamination Notes: 259 Restoration Services BME Development Silver Partner Mark Bitting PO Box 72985 Phoenix, AZ 85050 Phone602-464-3938 Cell602-405-1154 Fax602-324-9624 Emailmark@bmedevelopment.com www.bmedevelopment.com Additional Contact Kendra Goss Cell602-549-9404 Licenses: 296468 KB-1 Dual Additional Services Full Service General Contractor Commercial & Residential. Fire, Water and Storm Damage Remediator. Notes: 260 Restoration Services First Choice Restoration, Inc. Silver Partner Meghan Westendorf 1310 N. Mondel Dr., Suite 102 Gilbert, AZ 85233 Phone480-981-1131 Fax480-844-1461 Emailmarketing@restore1.net www.restore1.net Notes: 261 Restoration Services Paramount 911 Restoration and Construction Silver Partner John Merrill 644 N. Country Club Dr., Suite E Mesa, AZ 85201 Phone480-289-4911 Cell480-274-8027 Fax480-704-7421 Emailjohn@RestorationArizona.com www.restorationarizona.com Additional Contact Suzanne White Cell480-550-0337 Emailsuzanne@RestorationArizona.com Licenses: ROC 276151 Additional Services We specialize in mitigation for water, fire and insurance losses as well as reconstruction and general contracting services. Notes: 262 Restoration Services Pinnacle Restoration, LLC Silver Partner Alexis Webb 2451 W. Birchwood Ave., Suite 108 Mesa, AZ 85202 Phone480-988-5304 Cell602-931-6581 Fax480-988-5307 Emailalexis@pinnaclerestore.com www.pinnaclerestore.com Additional Contact Aaron Byrum Emailabyrum@pinnaclerestore.com Additional Location Dan Chavez 3544 N. Romero Rd., Suite 148 Tucson, AZ 85705 Phone520-293-2770 Emaildan@pinnaclerestore.com Licenses: ROC 208146; 179153 Notes: 263 Restoration Services Response Team 1 Platinum Partner Stephanie Strohl 1710 E. Grant St., Suite 100 Phoenix, AZ 85034 Phone480-507-9082 Cell602-525-5815 Fax602-266-5855 Emailstephanie.strohl@responseteam1.com www.responseteam1.com Additional Contact Aaron Witters Emailaaron.witters@responseteam1.com Licenses: ROC 275541 Response Team 1 has been a leader in all aspects of disaster management for affected communities. We specialize in minimizing the effects to the residents and property. We will also work with your insurance carrier to provide quality restoration of your property to get life back to normal. Additional Services Structural Repairs, 24/7 Emergency Services, Water Mitigation, Fire Damage, Board Ups, Mold Remediation, Asbestos, Bio Hazard, Crime Scene Notes: 264 Restoration Services Summit Restoration and Construction, LLC Silver Partner Todd Richardson 1733 E. McKellips Rd., Suite 106 Tempe, AZ 85281 Phone602-595-5977 Cell602-397-6715 Fax602-595-5711 Emailtodd@summit-restore.com www.summit-restore.com Additional Contact Kayce Maloney Emailkayce@summit-restore.com Licenses: ROC 284345; IL License: 104.016942, 105.007033 Additional Services Roofing, fire, mold, Asbestos, bio, water mitigation, Reconstruction Notes: 265 Restoration Services Titan Restoration Platinum Partner Jeff Brandenburg 2848 N. Omaha Mesa, AZ 85215 Phone480-649-5050 Cell602-565-3703 Fax480-222+0029 Emailjbrandenburg@titan911.com www.titan911.com Licenses: ROC 260709 Titan’s goal is to minimize the impact of loss and return your customer’s life back to normal as quickly as possible, which is why we try to restore losses without using reconstruction. However, if reconstruction is necessary, Titan offers full service capabilities to handle the task from start to finish through one point of contact. Notes: 266 Roofing Contractors & Inspectors AmPlan American Property and Liability Network Silver Partner Parisa Mansouri-Rad 1910 S. Stapley Dr., Suite 221 Mesa, AZ 85204 Phone602-463-6023 Cell480-646-6980 Emailparisa@amplanaz.com www.amplanaz.com Additional Contact Mary Margaret Selembo Emailsupport@amplanaz.com Licenses: ROC 239038 Notes: 267 Roofing Contractors & Inspectors Canyon State Roofing & Consulting Silver Partner Robyn Charland 4809 E. Thistle Landing, Suite 100 Phoenix, AZ 85044 Phone602-400-1635 EmailRobyn@canyonstateroofs.com www.canyonstateroofs.com Additional Contact Jim McLain EmailJim@canyonstateroofs.com Licenses: ROC K-42 276078 Notes: 268 Roofing Contractors & Inspectors Paramount Roofing, LLC Silver Partner Brian Gleason 2628 W. Birchwood Cir., Building D, Suite 139 Mesa, AZ 85202 Phone480-292-7929 Cell480-329-0451 Fax480-704-7421 Email brian@paramountroofingaz.com www.paramountroofingaz.com Additional Contact Suzanne White Cell480-550-0337 Email suzanne@paramountroofingaz.com Licenses: ROC 266468 We are a family owned business with over 30 years in experience, including tile, foam, shingle, coating and custom maintenance and clean off programs. Notes: 269 Roofing Contractors & Inspectors PRC, LLC Silver Partner Henry Staggs 2040 S. Alma School Rd., Suite 149 Chandler, AZ 85286 Cell480-265-1613 Emailprcofarizona@gmail.com www.preferredroofconsultants.com Licenses: ROC 276624 Notes: 270 Roofing Contractors & Inspectors Red Mountain Roofing, LLC Gold Partner Codi Figueroa PO Box 31598 Mesa, AZ 85275 Phone480-268-7379 Fax480-889-0146 Email codi.redmtnroofing@yahoo.com www.redmountainroofing.com Additional Contact Chris Figueroa Cell480-251-7786 Email chris.redmtnroofing@yahoo.com Specializing in maintenance programs and re-roofing of residential, commercial, custom homes and storm damages. Licensed in Arizona since 1987. Notes: 271 Roofing Contractors & Inspectors RENCO Roofing Platinum Partner Shannon Simonson 11201 N. 23rd Ave., Suite 200 Phoenix, AZ 85029 Cell602-867-9386 Fax602-867-9387 Email admin@rencoroofing.com www.rencoroofing.com Additional Contact Debbie Rudd Cell602-769-3097 Email debbierudd@rencoroofing.com RENCO Roofing is a family owned roofing contractor for both commercial and residential applications. We perform all types of roofing including foam, tile, shingle, metal, roof repairs and roof maintenance/cleaning with no job too large or too small. We are a Quality Company with Superior Service! Notes: 272 Roofing Contractors & Inspectors Roofing Southwest Platinum Partner Nate Roberts 2401 E. Magnolia St Phoenix, AZ 85034 Phone480-752-8550 Cell480-364-1429 Fax480-557-5967 Email nater@roofingsouthwest.com www.roofingsouthwest.com Additional Contact RJ Radobenko Email rjr@roofingsouthwest.com With over four decades of successful business, Roofing Southwest has matured as an industry leader in roofing and deck coatings for condominiums and townhomes. We live by our business philosophy of providing “value engineered” solutions for every budget. Notes: 273 Roofing Contractors & Inspectors Southwest Roofing Consultants, Inc. Silver Partner Nicole Kinion 2050 W. Lawrence Rd. Phoenix, AZ 85015 Phone602-995-0056 Fax602-995-9220 Emailnicolek@swrcas.com www.swrcaz.com Additional Contact Eric Scott Emailerics@swrcaz.com Licenses: 118468 Additional Services Roof Evaluations, Design and Specifications. Quality Assurance Monitoring as well as Cleaning and Maintenance Programs. Notes: 274 Security Systems, Guards & Services ADT Community Association Program Gold Partner Michael Zach 3011 S. 52nd St., Suite 115 Tempe, AZ 85282 Phone480-927-8067 Cell480-980-0253 Emailmzach@adt.com www.adt.com/community-associations Licenses: ROC279591 Additional Contact John Butrim Cell954-541-0982 Emailjohnbutrim@adt.com ADT is America’s premier provider of security system monitoring & concierge-style service for Community Associations through bulk agreement programs. Additional Services ADT is able to offer Community Association bulk agreement programs with zero upfront costs and monitoring discounts of up to 70% off retail rates! Notes: 275 Security Systems, Guards & Services AlliedBarton Security Service Silver Partner Tempe Miller 1085 N. Black Canyon Hwy, #115 Phoenix, AZ 85029 Cell480-516-7747 Emailtempe.miller@alliedbarton.com www.alliedbarton.com Additional Contact Brian Hampton Emailbrian.hampton@alliedbarton.com Licenses: 1003786 Additional Services Officer (Guard) services. Community emergency preparedness plans. Notes: 276 Security Systems, Guards & Services Anderson Security Agency, Ltd. Silver Partner Christina Duffey 2555 W. Morningside Dr. Phoenix, AZ 85023 Phone602-331-7000 Cell602-931-5191 Fax602-331-1785 Emailcduffey@andersonsecurity.com www.andersonsecurity.com Additional Contact Tamara Martin Cell602-750-8754 Licenses: 1003692; 1002945 Additional Services Officer (Guard) services & training. Site security reviews. Notes: 277 Security Systems, Guards & Services Blue Steel Security Services Silver Partner Michelle Howland 609 E. Oregon Ave., Suite 200 Phoenix, AZ 85012 Phone602-283-4827 Cell602-359-0326 Fax602-281-6508 Emailmichelle@mybluesteelteam.com www.mybluesteelteam.com Additional Contact Mark Coxen Cell602-402-7810 Emailmark@mybluesteelteam.com Licenses: Dept. of Public Safety 1595515 Notes: 278 Security Systems, Guards & Services International Protective Service, Inc. (IPS) Silver Partner Charles Hullinger 14362 N. Frank Lloyd Wright Blvd., Bldg. 1113 Scottsdale, AZ 85260 Cell855-554-7477 Fax505-890-8421 Emailchullinger@ipsglobal.com www.ipsglobal.com Additional Contact Jim Floyd, III Cell505-917-4598 Email jfloyd@ipsglobal.com Licenses: 1630438, 1630367 Notes: 279 Security Systems, Guards & Services Marksman Security Corporation Silver Partner Paul Ryan 3003 N. Central Ave., Suite 1070 Phoenix, AZ 85012 Phone480-553-9720 Cell602-820-2495 Fax480-359-4023 Emailp.ryan@marksmansecurity.com www.marksmansecurity.com Additional Contact Everette Hunley emaile.hunley@marksmansecurity.com Licenses: AZ Guard Agency: 1667008 Additional Services Roving Security, Fire Watches, Front Gate, Access Control, Concierges, Doormen, Pool Attendants, Elevator Operators Notes: 280 Security Systems, Guards & Services Protection 1 Silver Partner Rene Castro 8126 N. 23rd Ave., Suite A-E Phoenix, AZ 85021 Phone602-532-6408 Cell480-295-0198 Fax602-532-6429 Emailrenecastro@protectionone.com www.protection1.com Licenses: ROC 190246; L-16 257459 Additional Services Loss Prevention and Life Safety Professionals, Commercial and Residential Solutions, Security Solutions Integrator, CCTV, Fire Monitoring, Card Access Notes: 281 Security Systems, Guards & Services Transcend Security Solutions Silver Partner Chris Vetter 14850 N. Scottsdale Rd., Suite 485 Scottsdale, AZ 85254 Phone480-656-6500 Cell602-350-8710 Emailchris.vetter@transcendsecurity.com www.transcendsecurity.com Additional Contact Shawn Crane Cell602-350-8744 Emailshawn.crane@transcendsecurity.com Licenses: 16552624 Notes: 282 Security Systems, Guards & Services Trident Security Guard Services Gold Partner Travis St. Denis 2085 S. Cottonwood Dr. Tempe, AZ 85282 Cell602-370-9821 Fax480-545-8850 Emailtravis@trident-security.com www.trident-security.com Trident Security is a locally owned security services company. commercial office properties, hospitals, gated communities, manufacturing, etc. Additional Services Virtual Guard is a proactive video monitoring service that is always running during the hours contracted. Notes: 283 Security Systems, Guards & Services University Lock & Security, Inc. Silver Partner Chris Chatwin 1031 W. University Dr. Tempe, AZ 85281 Phone480-966-4505 Emailsales@ulssecurity.com www.ulssecurity.com Additional Contact Charlie Sanner Cell602-377-5344 Emailcharlie@ulssecurity.com Licenses: ROC 236908; 236909 Additional Services Security Cameras, Access Control Systems & Locksmith Services Notes: 284 Security Systems, Guards & Services V.S.S. Security Services Silver Partner Tom Vigilante, Jr. 1717 W. Northern Ave., Suite 200 Phoenix, AZ 85021 Phone602-778-6700 Fax602-778-6701 Emailtvig@vss-security-services.com www.vss-security-services.com Additional Contact Anthony Rumore Cell602-861-9900 Emailarumore@vss-security-services.com Notes: 285 Security Systems, Guards & Services Whelan Security Silver Partner Frank Himmell 11225 N. 28th Dr., Suite A209 Phoenix, AZ 85029 Phone602-344-9780 Emailfhimmell@whelansecurity.com www.whelansecurity.com Additional Contact Nick Meadows Emailnmeadows@whelansecurity.com Licenses: 1596583 Notes: 286 Signs ALB Industries Corp. Silver Partner Dave Wilhelmsen 315 S. Siesta Ln. Tempe, AZ 85281 Phone480-731-6968 Fax480-731-9071 Emaildave@albsigns.com www.albsigns.com Notes: 287 Signs Summit West Signs Gold Partner Dana Duncan 335 E. Baseline Rd. Gilbert, AZ 85233 Phone480-926-3465 Fax480-926-7350 Emailsales@summitwestsigns.com www.SummitWestSigns.com Additional Contact Mike Laporte Emailmike@summitwestsigns.com SummitWest Signs - The most experienced & respected multi-family sign supplier. Innovative solutions, free quotes & design, outstanding quality and value. Notes: 288 Signs TS&G Signs Gold Partner Lynlee Norde 729 N. Golden Key St. Gilbert, AZ 85233 Phone480-967-6029 Cell480-390-8464 Fax480-967-1191 Emaillynlee@tsgsigns.com www.tsgsigns.com Licenses: L38 285545 TS&G is a full service sign company with 35 years of experience offering design, manufacturing, construction and installation of all types of signage. Notes: 289 Sub-metering Services Arizona Consolidated Services, LLC Silver Partner Maurice Hathaway 8953 N. 2nd Way Phoenix, AZ 85050 Phone602-595-2356 Cell602-722-7394 Fax602-595-9059 Emailmaurice@acsphoenix.com www.acsphoenix.com Additional Contact Bill Cooley Cell602-722-7393 Emailbill@acsphoenix.com Licenses: 259268 K37 Additional Services ACS is a full service Plumbing and Submetering company devoted to Multifamily properties. We offer complete installs, reading, billing and collections Notes: 290 Tree Services Arborworks, LLC Silver Partner Edward Sanchez PO Box 832 Litchfield Park, AZ 85340 Phone623-936-9599 Cell623-512-5595 Fax623-535-6688 Emailtotalcare@arborworksaz.com www.arborworksaz.com Additional Contact Ismael Rayas Cell602-692-0762 Additional Services Tree care management assessments, Hazard reduction pruning, Maintenance pruning, Tree removals, Stump grinding, Tree replacements Notes: 291 Tree Services Integrity Tree Service Silver Partner Sarah Maitland 20045 N. 19th Ave., Bldg. 10, Suite 2 Litchfield Park, AZ 85340 Phone602-788-0005 Cell602-400-7503 Fax602-788-0006 Emailsarah@itreeservice.com www.itreeservice.com Additional Contact Candis Allard Emailcandis@itreeservice.com Licenses: ROC 224113 Notes: 292 Tree Services Moon Valley Nursery/Tree Care Silver Partner Bryan Wallace 19820 N. 7th St., Suite 260 Phoenix, AZ 85024 Phone602-814-0355 Cell602-399-9198 Emailbwallace@mvncorp.com www.moonvalleynursery.com Additional Contact Jennie Rice Emailjrice@mvncorp.com Licenses: ROC K21-140536 Notes: 293 Tree Services Phoenix Trim-A-Tree, LLC Gold Partner Bruce Fennig 3722 W. Superior Ave. Phoenix, AZ 85040 Phone480-962-0701 Cell480-962-4185 Emailphxtrimatree@hotmail.com www.phoenixtrimatree.com Notes: 294 Tree Services Tree Doctors, Inc. Silver Partner Benjamin Fillmore 1327 W. San Pedro St. Gilbert, AZ 85233 Phone480-844-4037 Fax480-964-2412 Emailbenjamin@treedoctorsinc.com www.treedoctorsinc.com Additional Contact Jeremy Spilsbury Emailjeremy@treedoctorsinc.com Notes: 295 Waste, Recycle & Disposal Services Republic Services Silver Partner Mark Rodermund 4811 W. Lower Buckeye Rd. Phoenix, AZ 85043 Phone602-237-2078 Cell480-283-3921 Emailmrodermund@republicservices.com www.republicservices.com Additional Contact Clark Landrum Cell602-425-3424 Emailclandrum@republicservices.com Additional Location Brian Goncales 5055 S. Swan Rd. Tucson, AZ 85706 Phone520-519-4855 Fax520-745-8857 Emailbgoncales@republicservices.com Notes: 296 Waste, Recycle & Disposal Services Right Away Disposal Gold Partner Jeremy Takas 3755 S. Royal Palm Apache Junction, AZ 85119 Phone480-980-9100 Fax480-983-9102 Emailjeremy@rightawaydisposal.com www.RightAwayDisposal.com Additional Contact Taylor Takas Cell480-907-9298 Emailtaylor@rightawaydisposal.com Tucson Contact Jennifer Toller Phone520-332-5958 Fax520-682-3997 jennifer.t@rightawaydisposal.com Locally owned trash & recycling collection company that specializes in customer service, fast service and fair pricing. Additional Services RAD also offers portable toilets for your special event needs. Notes: 297 Waste, Recycle & Disposal Services Waste Consolidators, Inc. Silver Partner Kyle Thomas 5869 S. Kyrene Rd., Suite 1 Tempe, AZ 85283 Phone480-897-3601 Cell602-920-3555 Fax480-897-3602 Emailkthomas@wasteconsolidators.com www.wasteconsolidators.com Additional Contact Harold Martin Emailhmartin@wasteconsolidators.com Notes: 298 Waste, Recycle & Disposal Services Waste Management Silver Partner Jill Burris 5200 W. Ina Rd. Tucson, AZ 85743 Phone520-982-1945 Fax877-880-8954 Emailjburris4@wm.com www.wm.com Additional Location Jill Burris 5200 W. Ina Rd Tucson, AZ 85743 Phone520-982-1945 Cell520-982-1945 Emailjburris4@wm.com Notes: 299 Water Management & Services Desert Care Landscape Resources, LLC Silver Partner Jeff Meyer PO Box 65971 Phoenix, AZ 85082 Phone602-455-4490 Cell602-549-5434 Fax602-455-4784 Emailjmeyer@desertcarelr.com www.desertcarelandscape.com Additional Contact Joseph Sirek Cell480-619-2024 Emailjsirek@desertcarelr.com Notes: 300 Water Management & Services StormWater Pros LLC Silver Partner Kammi Sutton 916 E. Impala Ave., Suite 101 Mesa, AZ 85204 Cell480-926-1003 Fax480-813-9612 Emailkammi@stormwaterprosllc.com www.stormwaterprosllc.com Licenses: ROC 269340 Additional Services CCTV (Camera) Drywell installations Notes: 301 Water Management & Services Torrent Resources Silver Partner Brittany Lobell 1509 E. Elwood St. Phoenix, AZ 85040 Phone602-268-0785 Fax602-268-0820 Emailblobell@torrentresources.com www.torrentresources.com Additional Contact Jeremy Livengood Emailjlivengood@torrentresources.com Additional Services cleanmydrywell.com | designmydrywell.com Notes: 302 Bylaws Amended and Restated Bylaws of the Arizona Association of Community Managers As Amended by the Board, March 20, 2013 1 Name. The name of the Association is the Arizona Association of Community Managers. 2Purpose. The primary purpose of the Association is to serve as a business organization for community management companies and others who share similar interests. 3 Members and Affiliates. 3.1 Classes of Members and Affiliates. Members and affiliates of the Association are divided into the following classes: The Association will have members and affiliates in the following classes and with the following rights: (a)Management Company. Any community management company that has at least one service contract with an Arizona community association. The board of directors may, from time to time establish levels of Management Company membership, with Management Company members places in levels based on the aggregate number of dwelling units contained in Arizona community associations for which each Management Company has service contracts or on other objective measurements of size established by the board of directors; (b)Individual Members. Individuals who (1) serve as an onsite Community Association Manager, (2) are employed as the HOA coordinator by a community association, builder or developer in Arizona, (3) are an employee of a non-member community management company, or (4) earned CAAM certification as a community manager but are no longer practicing community managment; and 303 Bylaws (c)Affiliates. Individuals and business entities that do not qualify under any of the member categories above may apply and be approved for affiliate status in the manner provided for in these bylaws. Affiliates are not members, but may be divided into further sub-classifications using procedures established by the board of directors. 3.2 Membership Standards; Application and Approval of Members. The board of directors will establish membership standards and affiliate standards, which may be embodied in policies of the Association. The board of directors will establish an application and approval process for applicants under which: (a)an applicant must demonstrate that the applicant meets the Association’s standards for membership or affiliate status, certify the classification for which the applicant qualifies and agrees to conform to the Association’s policies applicable to such status; and (b)the board of directors or a committee authorized by the board of directors will approve the application. Applicants will become members or affiliates only upon approval in accordance with the process the board of directors establishes. 3.3 304 Annual Census; Changes in Membership Class or Level. Continuing members must annually certify the class of membership for which they qualify and provide to the Association annual census information requested by the Association. The information requested in the census will include information the Association determines is necessary to establish the class and level of membership for which a member qualifies but will not include confidential business information (such as the identity of community associations served by the member). The Association will move each member to the class or level of membership for which the member qualifies at the time of each census. Members will remain in the class and level for which they qualified at the time of their most recent census until the next census is due, and will not move to a different class or level of membership even if they qualify for a different class or level in the interim. Bylaws A member who fails to provide the required census information by the due date the Association establishes may be suspended by the board of directors from the due date until the date the member provides the census information. 3.4 Member Discipline. The board of directors may establish policies and procedures for member and affiliate discipline. Such policies and procedures may establish sanctions for members and affiliates who fail to comply with the Association’s policies and procedures as well as the processes for determining such sanctions. Sanctions may include expulsion, suspension, fines, and other consequences appropriate under the circumstances. (a)Violations permitting sanctions. The board of directors may establish categories of violations for which members or affiliates may be sanctioned, including but not limited to: (1)Failure to comply with the Association’s policies applicable to such member or affiliate, including its standards for member and affiliate behavior; (2)A member’s or affiliate’s, or its senior management’s, conviction of, or plea of guilty or “no contest” with respect to, charges of serious criminal conduct related to the member’s or affiliate’s business. The board or a committee authorized by the board is responsible for determining whether a matter involves serious criminal conduct; or (3)Failure to pay dues or special assessments, or to make any certification required by these bylaws, within the times (including grace periods) established by the board of directors. (b)Procedure. The board of directors will establish procedures under which the board of directors, or a committee authorized by the board of directors, may decide the sanctions the Association will impose on a member or affiliate who commits a violation permitting sanctions. 305 Bylaws (c)Interim Sanctions. The board of directors, or a committee authorized by the board of directors, may suspend a member or affiliate until completion of sanction proceedings. Upon such suspension the member will not be permitted to exercise voting rights or and the member or affiliate will not be permitted to otherwise participate in the Association’s activities until completion of the proceedings. 3.5Voting. On any matter for which the members have voting rights, the members will vote as a whole. No class of membership will have separate voting rights on any matter, unless required by applicable law. The members will have the number of votes set forth below: (a)Each Management Company Member will have the number of votes established by the board of directors based on the membership level in which the Management Company Member is placed pursuant to Section 3.1(a) of these bylaws; (b)Individual Members do not have voting rights on any matter; and (c)Affiliates do not have voting rights on any matter. 3.6 Dues and Special Assessments. The board of directors may set dues and make special assessments of the members and affiliates, based on the Association’s budget and financial needs. For Management Company members, dues and special assessments will be proportional to the number of votes for such members under these bylaws. For Individual Members and Affiliates, the board of directors may set dues and special assessments as it deems appropriate in its sole discretion. 3.7 No Transfer of Membership. A Member may transfer a membership in the Association only with the Association’s prior written consent. 306 Bylaws 3.8 Designation of Representative. Each member must designate a single person to represent the member. If the member does not designate another person, the Association will treat the chief executive officer or other person responsible for managing the member’s day to day operations in Arizona as the designated representative. The designated representative will be the only person authorized on behalf of the member: (a)to receive notices from the Association; (b)to cast the member’s vote at membership meetings; and (c)to serve on the board of directors. Either the designated representative or other persons a member designates may serve on other committees. 4 Meetings of Members. 4.1 Annual Meeting. The Association will hold an annual meeting of the members at least once every 15 months. The board of directors will establish the date and time of the meeting. At the annual meeting the members will: (a)elect (or announce the results of the written balloting for election of) directors; and (b)transact any other business properly brought before the meeting. 4.2 Special Meetings. The President or the board of directors may call special meetings of the Members. The President is required to call a meeting within 60 days after the President receives a written request for a meeting signed by members having 25% or more of the total authorized member votes. 307 Bylaws 4.3 Record Date. The board of directors may fix a date not more than 50 nor less than 10 days before the date of a member’s meeting as the record date for the determination of the Members entitled to vote at the meeting. If the board of directors does not fix a record date, the record date will be the date 10 days before the meeting. 4.4 Place of Meeting. The person giving notice of a meeting will designate a suitable place for the meeting. 4.5 Notice of Meetings. The person giving notice of the meeting must send the written notice of the meeting not less than 10 nor more than 50 days before the date of the meeting. The notice must state the place, day and hour of the meeting. The Secretary is responsible for delivering the notice to each member who is entitled to vote by hand delivery or by first class U.S. Mail. 4.6Proxies. Members may not vote by proxy. Only a designated representative may cast a member’s vote. 4.7Minutes. The Association will record minutes at all meetings of Members. 4.8Quorum. A quorum is present at a properly noticed meeting if members are present who hold at least 25% of the voting power of the members. 4.9 308 Voting by Mail or other Voting System. The Association may hold director elections and other member votes using mail ballots or electronic voting. The board of directors, or other committee authorized by the board of directors, will establish the procedures for voting. If a vote is taken by mail or electronic voting, the Association must give written notice of the voting to all members entitled to vote and the vote of 25% of the voting power of members entitled to vote is required to establish a quorum for the vote. Bylaws 4.10 Vote Required. Unless a greater vote is required by these bylaws or applicable law, and if a quorum is established, matters presented to the members at a meeting, by mail ballots, or by electronic voting will be approved only if a majority of the votes cast on the matter are voted in favor. 4.11 No Cumulative Voting for Directors. Members may not cumulate their votes in the election of directors or any other matter presented to the members. 5 Board of Directors 5.1Powers. The board of directors will manage the business of the Association and may exercise all powers of the Association. (a)Budgets. The board of directors will approve the operating budgets of the Association. (b)Policies. The board of directors may adopt policies for the functioning of the Association and its programs. 5.2 Number and Qualification of Directors. (a)The board of directors will consists of the number of persons designated from time to time by the board of directors, but not more than 12 or less than 3 directors. If the board of directors reduces the number of directors all directors whose terms have not yet expired and who are in good standing will be allowed to serve the balance of their terms even though the resulting number of directors exceeds the number set by the board of directors. (b)Only persons who are designated representatives of Management Company members are eligible to serve as directors. A person who ceases to be a designated representative of a Management Company member will be deemed to have resigned. Vacancies resulting from such a resignation will be filled in the manner provided in these bylaws. 309 Bylaws 5.3 Terms of Directors. Directors’ terms will be two years. The terms of one-half of the directors will expire each year, except that one extra director’s term will expire every other year if there are an odd number of directors. All elections and appointments of directors under these bylaws will be made in a manner that preserves the staggering of terms. 5.4 Election of Directors. The members will elect the directors at the annual meeting (or by mail ballot or electronic voting before the annual meeting), using procedures established by the board of directors. 5.5 Filling Vacancies. If a director’s position becomes vacant other than under Section 5.9, the board of directors will select a replacement to serve the remainder of the vacant term. The director who fills a vacancy will serve for the unexpired term to which he or she is elected. 5.6 Director Meetings. (a)Regular Meetings. A regular meeting of the board of directors will be held immediately after, and at the same place as, the annual meeting of members. The board of directors may establish by resolution the time and place for additional regular meetings of the board. (b)Special Meetings. The President may, and on written request of two directors must, call special meetings of the board of directors. 5.7 Notice of Meetings. The President will notify all directors of regular and special meetings. Meetings may be held on not less than: (a)two days’ notice to each director personally, by telephone, by facsimile, or by electronic mail; or (b)five days’ notice to each director by mail. 310 Bylaws 5.8 Absence as Resignation. Absence from three consecutive meetings, or from four out of six successive meetings, constitutes an irrevocable offer by a director to resign from the board. A resignation becomes effective, and the position is vacated, upon vote of the board of directors to accept the resignation with a two-thirds vote required for acceptance. 5.9 Removal by the Members. The members may remove a director with or without cause. In order to remove a director, two-thirds of the votes cast by the Members must be voted for removal at a duly noticed meeting where a quorum is present. If a director is removed by vote of the members, then the members may at the same meeting elect a successor to fill the vacancy and the successor will fill the unexpired term of the director removed. 6 Meetings and Procedures for the Board and Committees. 6.1 Quorum for the Board of Directors and Committees. Except as otherwise specifically provided by law, by the articles of incorporation, or by the resolution establishing a committee: (a)a majority of the directors then in office constitutes a quorum of the board of directors; and (b)a majority of the members of a committee constitutes a quorum of the committee. If a meeting is commenced with a quorum, business may continue until adjournment of the meeting notwithstanding the withdrawal or temporary absence of sufficient persons to reduce the number present to less than a quorum. 6.2 Vote Required. If a quorum is present, the vote of a majority of those present and voting is sufficient to conduct the business of the board or committee. 311 Bylaws 6.3 Participation in Meetings. At the discretion of the board of directors or committee, the board of directors or committee may allow members to participate in meetings using conference telephone or similar communications equipment that permits all persons participating in the meeting to hear each other. 6.4 Attendance of Guests. The board of directors or a committee may invite any person who is not a director or a committee member to attend a meeting of the board of directors or committee. The chair of the board or committee may exclude persons who are not directors or committee members from all or part of any meeting. 6.5Adjournment. If a quorum is not established for a meeting, the directors or committee members present may adjourn the meeting from time to time, without notice other than announcement at the meeting, until a quorum is present. 6.6 Action by Consent. The board of directors or a committee may take action without a meeting if all directors or committee members consent in writing. The Association will file the writing or writings with the minutes of the board of directors or committee. A consent may be signed in counterpart. 6.7 Waiver of Notice. Any director or committee member may waive notice of a meeting by executing a written waiver of notice. A director or committee member who attends a meeting waives notice unless the director or committee member (a) attends the meeting for the express purpose of objecting to the notice or call of the meeting and (b) announces this purpose at the commencement of the meeting. 6.8 Minutes of Meetings. The Chair will keep, or have kept, minutes of meetings of the board of directors. The chair of each committee designated by the board of directors will determine whether to keep minutes for meetings of the committee and, if they are kept, will keep them or have them kept. The President will file the minutes as part of the Association’s records. 312 Bylaws 7 Officers of the Board 7.1 Designation of Board Officers and Executive Committee. The officers of the board include the Chair, Chair-Elect, one or more Vice-Chair(s), Immediate Past Chair, Secretary, and Treasurer. 7.2 Appointment and Term of Office. The board of directors will appoint the officers of the board for one-year terms. Officers of the board serve at the pleasure of (and may be removed by) the board of directors. 7.3 Qualification for Officers of the Board. Only persons who are directors are qualified to serve as an officer of the board, except that an individual may serve as Immediate Past Chair even if he or she is not a director. If an officer of the board ceases to be a director he or she will automatically also cease to be an officer of the board. 7.4Vacancies. The board of directors may fill a vacancy in any board office. 7.5 Duties of Officers of the Board. (a)Chair. The Chair is the presiding officer of the board of directors. The Chair will: (1)preside at member, board of directors and executive committee meetings; (2)officially represent the Association as requested by the board of directors and as is otherwise appropriate; (3)appoint the chair of committees established by the board of directors after consultation with the President; and (4)perform other duties as requested by the board of directors or executive committee. 313 Bylaws (b)Chair-Elect. The Chair-Elect will: (1)serve as chair of the Nominating Committee; (2)serve as acting chair if the Chair is unable to perform his or her duties due to an absence or temporary disability; and (3)perform other duties as requested by the board of directors or executive committee. (c)Immediate Past Chair. The Immediate Past Chair will perform duties as requested by the board of directors or executive committee. If the Immediate Past Chair is a director then he or she is entitled to notice of, and to vote at, meetings of the board of directors and executive committee. If the Immediate Past Chair is not a director then: (1)he or she will be given courtesy notice of meetings of the board of directors and executive committee; however, a failure to give such notice will not affect the validity of the meeting; and (2)he or she will not vote at meetings of the board of directors and executive committee. (d)Vice-Chair. The Vice-Chair will: (1)perform the duties of the Chair if both the Chair and ChairElect are absent or disabled; and (2)perform other duties as requested by the board of directors or executive committee. (e)Secretary. The Secretary will: (1)keep, or arrange to have others keep the minutes of meetings of the members, the board of directors, and committees of the Association; 314 Bylaws (2)see that all notices are duly given in accordance with the provisions of these bylaws or as required by law; (3)be, or supervise, the custodian of the Association’s records; (4)keep, or arrange to have others keep, a register of the addresses of each member; (5)perform duties incident to the office of Secretary; and (6)Perform other duties as requested by the board of directors or executive committee. (f)Treasurer. The Treasurer will: (1)maintain or supervise custody of the funds and securities of the Association and the books of account; (2)provide oversight for the deposits of the funds of the Association in the bank or banks the board of directors designates; (3)have the books of account monitored on a current basis; (4)see that financial statements and other reports are provided to the officers, board of directors, and executive committee at proper times; and (5)see that adequate and correct accounts of the financial transactions of the Association are kept, using accepted accounting and bookkeeping methods. 8 President and Other Officers 8.1Status. The board of directors may appoint a President and other officers for the Association who may be employees of the Association and need not be directors. 315 Bylaws 8.2 Appointment and Removal. The President and other officers serve at the pleasure of, and may be removed by, a vote of a majority of the entire board of directors. 8.3 President’s Duties. The President will: (a)serve as the chief executive officer of the Association and may use the title of CEO as well as President; (b)serve as the general business agent of the Association; (c)manage the employees and facilities of the Association under the policies and direction of the board of directors and executive committee; (d)promote the organization and development of the Association; and (e)serve as the corporate officer in filing any official reports or forms required by local, state or federal agencies or governments. 8.4 Other Officers. The board of directors may appoint other officers and, when appointing them, will establish their duties and authority. 9Committees 9.1 Executive Committee. The officers of the board, collectively, constitute the executive committee. (a)Powers of Executive Committee. The executive committee has the powers of the board of directors between meetings of the board of directors, and the powers specified in the articles of incorporation, but do not possess any authority of the board of directors prohibited to it by law or by the articles of incorporation. The board of directors may further restrict the power and authority of the executive committee. 316 Bylaws (b)Duties. The executive committee will advise, counsel with, and make recommendations to, the Chair, the board of directors, and the President regarding finances, management, policy, and other business coming before the Association. (c)Required Meetings. The executive committee will meet on dates selected by the Chair or the President. 9.2 Other Committees. The board of directors may establish other regular, special, or advisory committees. These may include a nominating committee and a professional standards committee. The resolution establishing a committee will establish its powers and duties. At the discretion of the board of directors, persons serving on a committee need not be directors. 9.3 Notice of Committee Meetings. Committees will meet at times and places determined by the Chair, by the chair of the committee, or by the President after consultation with the Chair. Committees must provide the same notice as is required for special meetings of the board of directors. Committees may establish regular meeting dates. 9.4 Service on Committee. Committee members serve at the pleasure of the board of directors. 10 Indemnification of Directors and Officers 10.1 Indemnification. The Association will hold harmless and indemnify each of its directors, officers and committee members (“indemnitee”) against all liability and expense incurred by indemnitee in connection with any threatened or actual proceeding resulting from indemnitee’s service to the Association or to another entity at the Association’s request. The Association will provide indemnity under the procedure set forth in these bylaws and to the fullest extent allowable under the Arizona Nonprofit Corporation Act. 317 Bylaws 10.2Exclusions. Except as permitted by law the Association will not indemnify indemnitee for conduct listed in A.R.S. Section 10 3202.B.1. 10.3Procedure. (a)Indemnitee must notify Association promptly of the threat or commencement of any proceeding for which indemnitee intends to seek indemnification. (b)Association is entitled to assume indemnitee’s defense with counsel reasonably satisfactory to indemnitee, unless indemnitee provides Association with an opinion of counsel reasonably concluding that there may be a conflict of interest between indemnitee and Association in the defense of the proceeding or legal action. (c)If Association assumes the defense, Association is not liable to indemnitee for legal or other expenses subsequently incurred by indemnitee. 10.4 Expense Advances. Association will advance expenses incurred or to be incurred by indemnitee in defending a proceeding subject to the following requirements: (a)the Association must receive notice of the expenses; (b)indemnitee must furnish the Association with a written affirmation of the indemnitee’s good faith belief that the indemnitee has met the proper standard of conduct; (c)indemnitee or a representative must furnish the Association with a written undertaking to repay the advance if it is ultimately determined (after expiration or exhaustion of any appeal rights) that the indemnitee did not meet the standard of conduct; and (d)the Association must determine that the facts then known to it would not preclude indemnification. 318 Bylaws 10.5 Settlement of Claims. The Association is not obligated to indemnify indemnitee for any amounts incurred in settlement if settlement is made without Association’s prior written consent. Association will not enter into any settlement that would impose any penalty or limitation on indemnitee without indemnitee’s prior written consent. Neither Association nor indemnitee will unreasonably withhold consent to any proposed settlement. 10.6 Effect of Repeal. In order that indemnitee may rely on the indemnification promised by this bylaw, no repeal or amendment of this bylaw may reduce the right of indemnitee to payment of expenses or indemnification for acts of indemnitee taken before the date of repeal or amendment. 11 Fiscal Year. The Association’s fiscal year is a calendar year from January 1st through December 31st. 12 Budget and Annual Dues. 12.1 Annual Budget. No later than 30 days before each fiscal year, the board of directors will approve an estimated annual budget for the upcoming fiscal year. The budget will take into account the estimated expenses and cash requirements for the year. 12.2Dues. The estimated net expenses (after expected sponsorships and other revenues) of operating the Association will be assessed to the members and affiliates as dues. Dues of Management Company members will be allocated as provided in Section 3.6 and dues of other classes of members and of affiliates will be established by the board of directors. The Association will invoice members and affiliates dues in accordance with this allocation. Members and affiliates are responsible to pay dues to the Association in accordance with the invoices. 319 Bylaws 12.3 Special Assessments. If the board of directors determines during any year that the funds budgeted for that year are, or will become, inadequate to pay the Association’s net expenses for any reason, including but not limited to, nonpayment of dues by other members or affiliates, the board of directors may make a special assessment to the members and affiliates to make up the deficit. The special assessment will be allocated to the members in the same proportions as dues under Section 12.2 and to the affiliates as the board of directors determines. Members and affiliates are responsible to pay their assessments when invoiced by the Association. 12.4Refunds. If the board of directors determines that the amount collected or to be collected through dues is in excess of the Association’s needs for the current year (including appropriate reserves for the current and future years), the Board in its discretion may refund to the members or affiliates all or a portion of the excess, may reduce the amount of the dues, or may abate collection of dues as it deems appropriate. 12.5 Collection of Dues and Other Charges. The Association will collect dues, fees, charges, fines and penalties, together with interest, late charges and all costs, including but not limited to reasonable attorneys’ fees, incurred by the Association in collecting or attempting to collect delinquent dues, fees, charges, fines or penalties, whether or not suit is filed. 13Amendment. The board of directors may amend these bylaws by a two-thirds vote of the directors. The members have no right to vote on any amendment to these bylaws. 14 320 Repeal of Previous Bylaws. These bylaws replace and supersede all previous bylaws of the Association. All previous bylaws are repealed and will have no further effect after the date of these bylaws. Code of Ethics CODE OF PROFESSIONAL ETHICS AND STANDARDS OF PRACTICE BACKGROUND A. In order to promote and enhance a high level of professional conduct among its membership and individual participants in the CAAM Certification Program, the Arizona Association of Community Managers Inc. (“AACM”), hereby adopts the following Code of Professional Ethics and Standards of Practice (the “Code”). The terms used in this Code have the meaning given in the Glossary of Terms included at the end of this Code. B. The Code was adopted by the Board of Directors of AACM as AACM’s official rules of conduct for its Members. The Code applies to all Members, including all Management Company Members, Individual Members and certain individuals holding or seeking AACM credentials, each as defined in the Glossary. C. Members engaged in the practice of community association management must comply with all provisions of the Code. D. A Member is responsible to assure that all Associates comply with the Code and do not violate the Code. Where an Associate violates the Code, the Member is accountable for the Associate’s violation. E. All provisions of the Code are subject to all governmental regulations and are intended to be implemented in a manner that is consistent with applicable laws and regulations. Nothing in the Code requires or encourages any violation of applicable laws or regulations. 321 Code of Ethics CODE 1.00 General Standards. Loyalty, Fidelity and Integrity. Members shall act with loyalty, fidelity and integrity in all aspects of their relationships with Clients and in all aspects of representing Clients to third parties. Honesty. Members shall be honest and forthright in all professional dealings. Members shall not misrepresent, either by affirmative statement or material omission, their professional qualifications, experience or capabilities. Client Confidences. Members shall honor Client confidences, and shall treat the business affairs and records of Clients as confidential, unless disclosure is required by law or is directed or authorized by a competent authority. Professional Competence. Members with the authority to directly contract for management services with Clients shall only accept engagements where the Member has, or can reasonably expect to secure, the resources necessary to perform the services with professional competence. Due Professional Care. Members shall exercise due professional care in the performance of their duties. • Standard of Practice 1-01: Education. a. Each Member shall strive to keep informed of best practices and new developments in community association management, including but not limited to, legal and accounting principles applicable to community associations and their management. 322 Code of Ethics b. Each Management Company Member shall require appropriate continuing education for AACM certified Associates. Members may satisfy this obligation by requiring attendance at professional courses of the CAAM Certification Program. c. Each Member shall seek appropriate continuing education in community association management by attending professional courses of the CAAM Certification Program. d. Each Member shall encourage officers, Board members and committee chairs of Clients (“Client Representatives”) to participate in courses and seminars designed to improve the ability of the Client Representatives to serve community association members. • Standard of Practice 1-02: Use of CAAM Program Designation(s). Only an individual may be a Certified Arizona Association Manager (CAAM) or hold any other designation or certificate offered under the CAAM Certification Program. No individual, company or organization (including but not limited to any Member or representative of a Member) may represent that any person is a Certified Arizona Association Manager (CAAM) or holds any other designation or certificate offered by AACM at any time before certification is granted or after certification expires, is suspended or is terminated. • Standard of Practice 1-03: Member Staff Support. Each Member shall have sufficient qualified staff and administrative personnel, or a formal arrangement with necessary third parties, so that the Member is capable of providing the services necessary to protect its Client’s interests. 323 Code of Ethics • Standard of Practice 1-04: Compliance. a. Each Member shall comply with the Code. b. Each Member shall comply with the requirements of law applicable to the Member or to the Client. c. Each Member shall comply with all lawful provisions of the Client’s governing documents. d. Each Member shall comply with all lawful provisions of written Client contracts to which the Member is a party. 2.00 Integrity and Objectivity No Member shall knowingly misrepresent, or permit its Associates or Related Parties to misrepresent, any facts in order to benefit the Member, the Member’s company or organization, or any Associate or Related Party. All representations made to a Client must be made with the best interest of the Client in mind. 3.00 Technical Standards Each Member shall comply with all standards that are currently in force or may from time to time be adopted and promulgated by AACM. 324 Code of Ethics • Standard of Practice 3-01: Inspection. In accordance with each management agreement with its Clients, each Member shall make, or cause to be made, regular physical inspections of the common property and assets of its Clients. Such inspections shall be “reasonable inspections” made in the manner that a reasonably prudent person exercising ordinary care would make with respect to the person’s property. Members are not required to make an “expert inspection” of a Client’s property, such as would be made by a licensed architect, engineer, construction specialist, or building inspector unless specifically agreed with the Client. • Standard of Practice 3-02: Reserve Study and Maintenance of Reserves. a. Each Member shall recommend that its Clients have a reserve study prepared in a professional manner and that the study be reviewed and updated no less than every three years. b. The Member’s recommendations to the Client shall be written and appropriately Documented. • Standard of Practice 3-03: Legal. a. No Member shall engage, or allow its employees or subordinates to engage, in the unauthorized practice of law. This provision, however, does not prevent a Member from giving Clients a business recommendation nor does this provision prevent a Member from appearing on behalf of a Client when legally permissible. b. Each Member shall advise a Client if the Member believes the Client should retain legal counsel. Members may assist the Client in retaining qualified counsel if the Client requests. The Member shall Document the recommendation. 325 Code of Ethics c. Each Member shall recommend that its Clients complete an appropriate legal review, by an attorney knowledgeable in community association law, for all significant legal issues and shall Document the recommendation. Ordinarily such issues would include (but are not limited to) major contracts, changes to association rules, enforcement procedures, changes to other association documents, and material third party claims. d. Each Member and each Associate involved in the management of the Client shall become familiar with and develop a working knowledge of the Client’s governing documents applicable to the area for which the Member or Associate is responsible. For example, a staff accountant assigned to a Client should know any limitations on annual increases that apply to the Client pursuant to the Client’s governing documents. e. Each Member shall recommend that its Clients: 1. adopt and publish to the Client’s membership written rules governing the Client and its members; and 2. implement a consistent enforcement policy for the rules. subject to the governing documents of the Client including its covenants, conditions and restrictions, applicable federal, state and local laws and regulations and the Client’s articles of incorporation and bylaws. The Member shall Document the recommendation. f. Each Member shall make reasonable efforts to help Clients adopt policies in full compliance with applicable law and each Client’s governing documents. 326 Code of Ethics • Standard of Practice 3-04: Accurate Financial Records. Each Member shall, at all times, cause to be kept and maintained current and accurate records of all financial transactions, properly marked for identification, concerning the business and assets managed for a Client. Each Member shall cause to be prepared financial statements in sufficient detail to allow a Client’s Board and auditor to determine the status of the Client’s accounts and financial operations. Each Member shall make such records available for inspection in accordance with the Client’s governing documents and applicable law. • Standard of Practice 3-05: Expenditure of Funds. A Member shall, when authorized, endeavor to expend its Client’s funds to achieve the greatest benefit for the Client. • Standard of Practice 3-06: Commingling and Security of Funds; Use of Client Funds. A Member shall not commingle the Member’s, any Associate’s, or any Related Party’s funds with any other Client’s funds. A Member shall deposit all funds of Clients in an FDIC-insured financial institution or as otherwise directed by the Client’s Board of Directors. A Member shall not knowingly deposit funds in a manner that is not permitted by a Client’s governing documents and applicable law. A Member may not misuse any funds held for a Client. • Standard of Practice 3-07: Budgetary & Finance. a. A Member shall act as a fiduciary on behalf of the Client in handling the Client’s financial affairs. In handling the Client’s financial affairs, each Member shall put the Client’s interests above the Member’s (or any Associate’s or Related Party’s) interest. 327 Code of Ethics b. Each Member shall recommend that Clients comply with the fiscal requirements of Arizona laws and of the Client’s governing documents. c. Each Member shall advise Clients when the Member believes the Client should retain the services of a Certified Public Accountant. Members should assist Clients in retaining qualified accounting, investment, and tax advice unless the Client refuses to accept such assistance. The Member shall Document this recommendation. d. Each Member shall recommend that Clients file, in a timely manner, applicable quarterly and fiscal year-end tax returns and reports and make required periodic deposits with the IRS, and with other applicable federal, state, and local agencies. e. Each Member shall make financial records of a Client available for inspection and copying by an authorized representative of the Client upon reasonable notice during regular business hours. • Standard of Practice 3-08: Reserve Investment. a. Each Member shall recommend that its Clients invest funds in accordance with the Client’s governing documents and recommend that the primary objectives in investing should be safety first, liquidity second, then yield, and then other considerations. b. Members shall refrain from giving investment advice to Clients unless qualified to do so by education or professional experience and, if required, properly licensed. If a Client requests investment advice, a Member shall recommend that the Client retain qualified investment professionals. The Member shall Document this recommendation. 328 Code of Ethics • Standard of Practice 3-09: Insurance. a. Each Member shall advise Clients of the need to obtain insurance. b. Each Member shall recommend that Clients obtain qualified professional advice on insurance coverage consistent with applicable law and the requirements established in the Client’s governing documents. The Member shall recommend an annual review of all insurance requirements and coverages. c. If a Member is an independent agent, or an employee of a management entity, rather than an employee of a Client, the Member shall recommend that: • the Member, if an independent agent, or • the management entity, if the Member is an employee of a management entity, be named as an additional insured under the Client’s insurance contracts. d. Each Member shall recommend that its Clients have a risk assessment completed by a qualified insurance professional on an annual basis. e. The Member shall Document its advice with respect to insurance. • Standard of Practice 3-10: Communications. a. The Member shall maintain a Record of Membership for each Client, including the names and addresses of the Client’s members as provided by the Client’s members. b. Each Member shall recommend that its Clients have regular communications with the Client’s members. 329 Code of Ethics c. Each Member shall help Clients disseminate information as required by the Client’s governing documents and Arizona law. • Standard of Practice 3-11: Transfer of Property to Client. a. Upon written receipt of termination of any management or accounting contract, and upon request, the Member shall produce to the person designated by the Client: • Client’s homeowner roster to include current contact and mailing information • Client’s tax identification number and startup funds • Client’s governing documents • Client’s assessment amount and frequency, grace period, amounts of late fees and interest • Client’s resale and disclosure information • Member’s rental tracking registration relating to the Client, if applicable within ten (10) business days, regardless of any dispute over termination or fees. b. Within thirty (30) days of the termination date, unless otherwise provided in the applicable contract, all remaining Client Records, funds, and property shall be provided to the person designated by the Client. 330 Code of Ethics c. The Member shall produce Client Records in the form in which they have been kept by the Member or in a form which the Member reasonably believes will be usable by the Client. The Member shall produce Client Records in a manner which is convenient, not burdensome, and not unreasonably expensive to the Member or Client. The Member need not produce Client Records which are not reasonably available because of undue burden or expense, unless the Client agrees to reimburse for the expense (including for the time required to produce the Client Records). The Member need not produce Client Records in more than one form unless the Client agrees to pay for the expense of producing the Client Records in more than one form. The Member need not produce records which have been lost, damaged, altered or overwritten as the result of routine good faith operation of an electronic information system.The Member need not produce records of telephone conversations or emails, unless they previously have been printed or saved and included in a board packet or vendor/project file. d. The Member’s obligation to honor all Client confidences and to treat the business affairs and records of the Client as confidential continues after the conclusion of the engagement for a Client. 4.00 Professional Courtesy. Each Member shall exhibit professional courtesy to all community association management professionals and Clients. Each Member shall be fair in making representations and shall refrain from making defamatory comments about others involved in the community association management profession and about Clients. Each Member shall assist other Members in compliance with this Code. 331 Code of Ethics No Member shall make false, fraudulent, misleading or deceptive statements in the marketing of community management services or the solicitation of business. All Members are encouraged to promote fair and open competition and shall avoid unlawful restraints of trade. 5.00 Conflicts of Interest; Disclosure. Members shall disclose real or potential conflicts of interest with a Client or employer. Members should disclose conflicts whenever a reasonable third party examining a situation would conclude that the situation creates the appearance that there may be an actual or potential conflict. If there is a real or potential conflict of interest, the Member shall promptly disclose all pertinent information regarding the conflict to the Client and allow the Client to make an informed decision as to whether to continue, change, or terminate the relationship. The decision about how to deal with a conflict of interest shall rest with the Client and not with the Member. The Member shall Document the disclosure to the Client. A Member may recommend or retain a Vendor to provide services to a Client if the Vendor: (a) is a Related Party or Associate of the Member, (b) has agreed to pay the Member a fee, a percentage of the payments to the Vendor, or any other compensation or remuneration, or (c) has any other financial or other than independent relationship to the Member 332 Code of Ethics only if the Member discloses the Vendor relationship, and any payment the Vendor has agreed to make to the Member, to the Client at or before the time the recommendation is made or the Vendor is retained. The Client’s board of directors must consent to do business with the Vendor after the disclosure. The Member shall Document the disclosure to the Client. • Standard of Practice 5-01: Disclosure of Potential Conflicts of Interest and Remuneration. A Member may provide or contract for goods or services to Clients, other than community association management services, only if the Member makes a full written disclosure no less than annually, of all aspects and relationships that may influence the Client’s use of these services or the Member’s recommendation of these services. The disclosure shall specifically include any compensation or remuneration the Member will receive (directly or indirectly) as a result of contracting for or providing any services to a Client. The Member must make the disclosure before the award of any contract to provide such goods or services. The Member shall Document the disclosure to the Client. a. Where the management contract provides for specific charges or a specific mark-up for goods or services, the requirement for disclosure is met. b. Where a contract for goods or services is to be competitively bid and the Member or Related Party of the Member is a bidder, the bid may only be based on precise written specifications provided to each bidder. c. Where a Member is to receive any remuneration in connection with the award or delivery of services under a contract, the Member shall disclose any and all remuneration paid or to be paid to the Member as a result of the contractual relationship with a Client and resulting directly or indirectly from any services provided to said Client. 333 Code of Ethics 6.00 Gifts, Gratuities and Events. AACM discourages the receipt or distribution by Members of gifts, entertainment, or other favors from existing or prospective Clients, vendors or suppliers because such receipt or distribution can create the appearance of undue influence on or by the Member. No Member may accept any unearned fees or other forms of remuneration that may actually be, or appear to be, a conflict of interest. • Standard of Practice 6-01: Fees, Commissions, Gifts and Gratuities. No Member may accept undisclosed fees, deferred compensation, commissions or gratuities, in cash or in kind, for recommending any third party to a Client or for purchasing goods or services on behalf of a Client. a. The acceptance of any gratuity in cash is prohibited. b. The acceptance by any Member (or any Associate or Related Party) of any gratuity by gift certificate, or in kind, including but not limited to meals, entertainment, housing, transportation, professional services, or in any other form, having a cumulative value in excess of three hundred dollars ($300.00) from any Vendor in any twelve (12)-month period, shall be fully disclosed to all Clients who have procured services from the Vendor and to all Clients who accept bids or proposals from the Vendor. c. Under no circumstances shall a Member, Associate or Related Party solicit any gratuity, in cash or in kind, on their own behalf or on behalf of another, regardless of value or type, from any person or business. 334 Code of Ethics d. A Member may not request a Vendor to provide, or accept from a Vendor, any support for a Member’s corporate event. e. Notwithstanding the forgoing limitations, a Member may permit a Vendor to supply food for a “lunch and learn” or similar program at which the Vendor makes an educational presentation to the Member’s employees or to Clients. The food provided by the Vendor must be reasonable for an educational presentation and the Vendor may provide food at no more than two events per year. 7.00 Limitations of Practice. A Member who, by means of contract with a Client, performs community association management services and who is also engaged in the practice of another profession, may perform other professional services only if there is full disclosure to all parties to the contract before the services are provided. 8.00 Antitrust Compliance Policy. AACM is subject to the antitrust laws. Unlike most private businesses, however, the very nature of a professional organization like AACM fulfills the first requirement of an antitrust violation under Section 1 of the Sherman Act, that of a “combination” or “agreement.” AACM, therefore, recognizes the need to be constantly vigilant to prevent fulfillment of the second requirement relating to actions that could result in an illegal “restraint of trade or commerce.” Any failure on the part of AACM or its Members to comply strictly with the antitrust laws could result in severe penalties. Treble damages for successful litigants, fines and possible jail terms for individuals involved in any illegal activities, and even disestablishment of AACM itself are all potentially harsh remedies. These penalties manifest the law’s strong public policy in favor of free and unfettered competition as the rule of trade. 335 Code of Ethics AACM subscribes to the basic philosophy that free trade and the interaction of competitive forces yield the best allocation of economic resources, the lowest cost to Clients, the highest quality and the greatest progress. Members are required to comply with this philosophy in connection with all activities relating to AACM. AACM’s policy on antitrust reaffirms its commitment to conduct AACM’s affairs in a manner conducive to the attainment of AACM’s professional objectives while fully complying with the antitrust laws. • Standard of Practice 8-01: Antitrust Compliance. Inasmuch as it is the policy of AACM to comply fully and in all respects with the antitrust laws, the following basic principles are endorsed as a guide for all Members: a. AACM, and its Members, shall make every effort to comply with both the letter and spirit of the antitrust laws. b. AACM shall not indulge in, or sanction, any discussion of current or future fees or prices for services to Clients of Members. c. AACM meetings and publications will never be a forum for the exchange of information that could lead to the establishment of cooperative arrangements or activities in violation of the antitrust laws. d. AACM shall never enter into or sanction any agreement that tends to restrict competition between Members or in the practice of community association management. e. Professional standards established by AACM shall be formulated so that there is no anti-competitive effect on the Members, on Clients, or on the practice of community association management. 336 Code of Ethics 9.00Enforcement. Each Member, as a condition of AACM Membership and participation in the CAAM Certification Program both during and after certification: a. agrees to be bound by and to abide by this Code including duly adopted amendments; b. is obligated to participate in compliance and disciplinary proceedings, and is bound by discipline as determined by the Professional Standards Committee or the Ethics Appeals Committee; and c. consents to the publication of any report of disciplinary action taken, to the extent that publication is ordered by the Professional Standards Committee or the Ethics Appeals Committee, and waives any claim it may have arising out of the disciplinary action or the publication. Publication may include, but is not limited to, dissemination to members and affiliates of AACM through electronic or paper newsletters and reports and placement on the AACM website. A Member subject to a disciplinary proceeding may be subject to censure, suspension or termination of membership or certification status. 337 Code of Ethics If a Member resigns or fails to renew membership or certification status while a disciplinary proceeding is pending, the Member shall remain subject to the pending disciplinary proceeding and to disciplinary action by the Professional Standards Committee or Ethics Appeals Committee. The Professional Standards Committee and Ethics Appeals Committee shall have the right to continue the proceeding whether the Member chooses to participate in the proceeding or not. Disciplinary action under such circumstances may include the publication of notice (and placement of notice on AACM’s web site) that the Member resigned or elected not to renew membership or certification while a disciplinary proceeding was pending. Member consents to the continuation of such proceedings, to the disciplinary action resulting from the proceeding, and to any publication of the disciplinary action. This Code supersedes and replaces all prior versions of the Code. This Code may be amended from time to time by of the Board of Directors of AACM or by the Professional Standards Committee provided that the Professional Standards Committee’s amendments become permanent only upon ratification by the Board of Directors. 338 Membership Standards MEMBERSHIP STANDARDS In order to promote and enhance a high level of professional conduct among its membership, the Arizona Association of Community Managers, Inc. (“AACM”) has adopted the following Membership Standards. In order to become, and remain, a Member in good standing, effective January 18, 2006, amended June 18, 2008, amended May 19, 2010, amended February 15, 2012, amended February 15, 2013 and further amended April 16, 2015, each Member must agree to satisfy the following requirements and standards (and any amendments to these standards adopted by the Board of AACM). STANDARDS 1.00 General Standards. Code of Professional Ethics and Standards of Practice. Members must comply with AACM’s Code of Professional Ethics and Standards of Practice as they are amended from time to time. Compliance with Law. Members must comply with all applicable laws and regulations applicable to their business and activities. 2.00 Payment of Dues. Members must timely and accurately certify their category of membership and pay the dues applicable to their category of membership at the times required by the Board of Directors. 339 Membership Standards 3.00 Member Orientation Meeting. Effective January 1, 2012, new Members must attend an orientation meeting with the AACM Professional Standards Committee within six months of joining AACM. This meeting will introduce new Members to the responsibilities and commitments required of an AACM Member, including legislative efforts, CAAM Program Participation, and attendance at AACM functions. 4.00 CAAM & CAASP Certifications. Each Member that is a management company member shall comply with the following requirements relating to the number of Certified Arizona Association Managers (CAAM) employed to manage client businesses: • Within one year from July 1, 2008, or within one year after first becoming a Member, whichever comes last, at least 10% of the Member’s community association managers, Designated Member and Designated Committee Representative must earn and maintain CAAM certification; • Within two years from July 1, 2008, or within two years after first becoming a Member, whichever comes last, at least 50% of the Member’s community association managers, Designated Member and Designated Committee Representative must earn and maintain CAAM certification; • Within three years from July 1, 2008 or within three years after first becoming a Member, whichever comes last, 100% of the Member’s community association managers, Designated Member and Designated Committee Representative must earn and maintain CAAM certification; 340 Membership Standards • Persons employed as community association managers who are new hires or promotions, or newly named as Designated Member or Designated Representative must earn CAAM certification within one year after the hiring, promotion or nomination as Designated Member or Designated Representative; and • All persons enrolled in the CAAM certification program must maintain their enrollment and secure CAAM certification within a reasonable time. • AACM Members must sign an affidavit with the annual Membership application stating that they have the required percentage of CAAMs to meet Membership Standards. • Created in 2006, the Certified Arizona Association Support Professional (CAASP) is a designation available to those community management industry professionals who are employed by a Management Company Member and are employed in a support role such as administrative assistants, accountants, compliance manager, etc. A person who has earned the CAASP designation may apply to AACM to convert their designation to a CAAM Certification after directly performing the duties of a community manager for at least six (6) months. There is no requirement for CAASP for management company members. 5.00 Participation in AACM Programs. Each Member shall make reasonable efforts to: • Participate in AACM events, including trade shows and other meetings; • Support AACM and its objectives in a reasonable manner; 341 Membership Standards • Participate in and recognize the value of AACM affiliate partner programs, so that affiliate partners receive reasonable value for their support of AACM and its programs; and • Respond promptly to AACM requests for a legislative pledge. Members are not required to pledge a particular (or any) amount or support specific initiatives, but are required to respond to requests for pledges and indicate their positions when AACM requests support. 6.00 Criminal and Civil Proceedings and Disciplinary Actions. • A Member, or applicant to become a Member, must disclose to AACM in its application for Membership and in an annual disclosure if (a) the Member or applicant, (b) any person who owns more than 20% of the equity of, or otherwise controls, the Member or applicant, or (c) any person who is a director, executive officer, or supervising manager of the Member or applicant is or was involved in any of the following events or proceedings: (1) A conviction, or plea of guilty or no contest, in a criminal proceeding involving a felony if the conviction or plea occurred within 10 years before the date of the disclosure to AACM; (2) A final decision (no longer subject to appeal) by a court in a civil proceeding finding that the person was responsible for misrepresentation, dishonesty, fraud, violations of fiduciary duty, misappropriation of funds or property, or other serious misconduct if the decision became final within 5 years before the date of the disclosure to AACM; 342 Membership Standards (3) A refusal to provide bonding, fidelity or crime insurance, or cancelation or suspension of any such coverage (other than for non-payment of premiums) if the refusal occurred within 5 years before the date of the disclosure to AACM; (4) Suspension or revocation of any such person’s professional license if the suspension or revocation occurred within 5 years before the date of the disclosure to AACM; or (5) Disciplinary action by any licensing or regulatory agency or any industry association that results in suspension or revocation of professional or membership privileges if the disciplinary action occurred within 5 years before the date of the disclosure to AACM. • AACM may impose any sanctions it deems necessary on a Member or applicant who fails to disclose information about any of the foregoing events in its application or annual disclosure. Such sanctions may include (but are not limited to) suspension or revocation of Membership. • Each Member or applicant, by submitting the disclosure or application, consents to AACM’s review of all circumstances concerning the event or proceeding, including any investigation or background review AACM deems necessary. • After completion of any review AACM deems necessary, AACM may institute proceedings before the Professional Standards Committee with respect to any sanctions it deems necessary as a result of the events or proceedings disclosed, which may include restitution, probation or other supervision, suspension or revocation of Membership, or other sanctions deemed appropriate under the circumstances. The decision of the Professional Standards Committee is appealable only to the Board of Directors. The decision of the Board of Directors is final. Each Member or applicant, by making the application or disclosure, waives any appeal beyond the Board of Directors. 343 Membership Standards 7.00 Compliance and Sanctions. Each Member, as a condition of AACM membership: • agrees to be bound by and to abide by these Membership Standards including duly adopted amendments; • is obligated to respond to AACM on initial public inquiries; • is obligated to participate in compliance and disciplinary proceedings, and to be bound by discipline determined by the Professional Standards Committee or in any permitted appeal of PSC determinations to the Board of Directors. If a Member is not in compliance with the CAAM certification requirements under Section 4.00, the Member has a six-month grace period to come into compliance. If a Member does not come into and remain in compliance with the requirements of these standards, then after any applicable grace period a Member will be subject to suspension of Membership privileges (including voting rights, rights to be listed on the AACM website, and rights to participation in the CAAM Certification Program) and to termination under procedures established by the Professional Standards Committee or Board of Directors. 344 Index AACM Board (Officers and Directors) 3 Bylaws303-320 CAAM Certification Program / Education 15-24 CEU & Specialty Classes 25-34 Code of Ethics 321-388 Committee Descriptions and Chairs 8-9 Founding Affiliate Partners 6 Founding Management Members 5 Legislative Online Information 10 Membership and Partnership Opportunities 11 Membership Standards 339-344 Mission and Vision 7 Your AACM Team (Staff) 4 MANAGEMENT COMPANY MEMBERS 360 Community Management 35 AAM, LLC 36 ADAM, LLC (A Different Association Management) 37 American Equity Realty 38 Arizona Community Management Services, LLC 39 Associated Property Management 40 Brown Community Management, Inc. 41 Cadden Community Management 42 Cardinal Professional Management, Inc. 43 CCMC44 City Property Management Company 45 Cornerstone Properties, Inc. 46 EquinoxONE Community Management 47 Expert HOA Management 48 Focus HOA Management 49 Golden Valley Property Management 50 Integrity First Property Management 51 Kachina Management, Inc. 52 Lighthouse Management, LLC 53 The Management Trust 54 Next Wave Property Management 55 Oasis Community Management, LLC 56 Ogden & Company 57 The Osselaer Company 58 Park Management & Realty Services, Inc. 59 Preferred Communities, LLC 60 Premier Community Management, Inc. 61 Pride Community Management, Inc. 62 345 Index Sentry Management, Inc. Shelton-Cook Real Estate Services, Inc. Snow Property Services Total Property Management Trestle Management Group Tri-City Property Management Services, Inc. Vista Point Properties, LLC 63 64 65 66 67 68 69 INDIVIDUAL MEMBERS Rhonda Alegria Kathe Barnes Steve Berman Annie Colegrove Terri Hagan Julie Hill Carol Jones David Jones Ryan Knobloch Mark Kunkel Gina Metoyer Vikki Morley Julie Munson John Ott Anna Marie Pappas Sonja Perez James Purcell Jeff Reynolds Susan Richards Rebecca Rosol Deborah Rudd Faye Stone Belinda Taylor April Ventura Mark Wade Ian Welsh Suzanne White Anne Whitson 70 70 70 70 70 70 70 70 70 71 71 71 71 71 71 71 71 71 71 72 72 72 72 72 72 72 72 72 AFFILIATE PARTNERS & CATEGORIES OF SERVICES A Cleaner Living, Inc. A.L.D. Marketing Company AAA Landscape ABC Scapes, Inc. 346 144 222 148 149 Index A/C & Heating Services Accounting & Tax Services ADT Community Association Program Agave Environmental Contracting, Inc. ALB Industries Corp. All Year Round Expert Tree & Landscape Management Alliance Association Bank AlliedBarton Security Services Allscape Property Maintenance Altius Landscape, Inc. AM/PM Restoration Services, LLC AME Landscape Companies AmPlan American Property and Liability Network Anderson Security Agency, Ltd. AR Landscaping, LLC ArborWorks, LLC Arizona Business Bank Arizona Consolidated Services, LLC Arizona Fire & Water Restoration, Inc. Arizona Lake and Pond Management, LLC Arizona Plumbing Services, Inc. Arizona’s Best Choice Pest & Termite Services, Inc. Arizona’s Best Maintenance Asphalt Restoration Services Asphalt Services (inc. Sealing & Striping) Association Reserves Attorneys & Collection Services AV Builder Corp. Awnings & Shade Structures Backflow Enclosures, Testing & Repair Behr Paint Berlin Precision Construction, Inc. Beyond Development, LLC Bigtree Landscaping, LLC Billing & Document Delivery Services Bircher Exterminating Blue Coyote Painting, LLC Blue Marble Landscape, LLC Blue Steel Security Services BlueStar Landscape BME Development, Inc. BrightView Landscape Services Brown & Brown Insurance of Arizona Brown | Olcott, PLLC Bryant Pest Control Burdman & Shore Burns Pest Elimination 76 77-80 275 150 287 151 117 276 152 153 258 154 267 277 155 291 118 290 259 242 240 224 156 81 81-94 254 95-106 125 107-108 109-110 204 126 127 157 111 225 205 158 278 159 260 160 136 95 226 96 227 347 Index Butler Hansen, P.C. 77 C.L.C. Enterprise Painting, Inc. 206 Cactus Asphalt 82 Cactus Property Services, Inc. 145 Cage-It109 Canyon State Roofing & Consulting 268 Capital Reserve Analysts 255 CareScape, Inc. 161 Caretaker Landscape & Tree Management 162 Carpenter, Hazlewood, Delgado & Bolen, PLC 97 CertaPro Painters 207 Chaix Law 98 Clean Cut Landscape Management 163 Community Association Underwriters of America, Inc. (CAU) 137 Complete Landscaping, Inc. 164 Computer Products & Services 112 Concrete, Sidewalk & Masonry Services 113-114 Contractors Termite & Pest Control 228 Coral Pools, Inc. 243 Cox Insurance 138 Coy Landscaping & Maintenance, Inc. 165 Criterium-Kessler Engineers 256 Dave Bang Associates 234 Desert Care Landscape Resources, LLC 300 Desert Classic Landscaping, LLC 166 Desert Pool, LLC 244 Diversified Landscape Management, LLC 167 DLC Resources, Inc. 168 DR Paint, LLC 208 Dunn-Edwards Paint Corporation 209 Dynamite Paving and Sealcoat Inc. 83 Electrical Services 115 Eliminex Termite & Pest Control 229 ELS Maintenance, Inc. 169 EmpireWorks Reconstruction and Painting 210 Environment Control 170 Envision Painting 211 Excellent Landscaping & Tree Service, LLC 171 Executive Coatings 212 Exerplay, Inc. 235 Express Mailbox Lock Key Sales and Repair 203 FD Reserve Studies, LLC 257 Fencing, Gates, Garages & Doors 116 Financial Services 117-122 First Choice Restoration, Inc. 261 Fitlogistix123 Fitness Equipment 123-124 348 Index Four Peaks Landscape Management, Inc. 172 Frank Civil Consulting Pavement & Drainage Solutions 84 Geiger251 Ghaster Painting & Coatings, Inc. 213 General Contractors, Construction Mgmt. & Consulting 125-135 Ginsburg & Dwaileebe CPAs LLP 78 Go Green Landscape Services, Inc. 173 Goldschmidt | Shupe, PLLC 99 Good Neighbor Porter Services, LLC 146 Goodman Law Offices, PC 100 Gothic Grounds Management 174 Great Western Pest Control 230 Green Innovations, LLC 175 The Groundskeeper 176 Hernandez-Mesquite Landscape Service, Inc. 177 HOA Playground Services 236 Holbrook Asphalt 85 HomeWiseDocs.com253 IDT Landscaping, LLC 178 Indigo Paint & Contracting 214 Innovative Lighting & Electric, Inc. 202 Insurance & Risk Management 136-143 Intergrated Landscape Management, LLC 179 Integrated Site Maintenance 245 Integrity Tree Service 292 International Protective Service, Inc. (IPS) 279 ISS Grounds Control, Inc. 180 Janitorial & Cleaning Services 144-147 JC Printing 252 Jon Wayne Construction & Consulting 128 Kasdan Lippsmith Weber Turner, LLP 101 Krupnik & Speas, PLLC 102 Kwik Tow 223 LaBarre/Oksnee Insurance Agency 139 Landscape Design, Install & Maintenance 148-200 Landscape Materials & Supplies 201 Larry Recker, C.P.A. 79 Legends Landscape Management, Inc. 181 Lighting Services 202 Locksmith & Mailbox Services 203 M.R. Tanner Paving Maintenance 86 Magic Pest Control 231 The Mahoney Group 140 Mansperger Patterson & McMullin, PLC 80 Marcel Painting 215 Mariposa Landscapes, Inc. 182 Marksman Security Corporation 280 349 Index Maxwell and Morgan, PC 103 Metro Fire Equipment, Inc. 110 Metro Phoenix Bank 119 Monroy Construction 129 Moon Valley Nursery/Tree Care 293 Morgan Pavement 87 MTS Painting and Property Services 216 Mutual of Omaha Bank 120 Nabr Network 112 NatureScape, LLC 183 Nautilus General Contractors, Inc. 130 Painting Contractors & Manufacturers 204-221 Palladio General Contracting, LLC 131 Paramount 911 Restoration and Construction 262 Paramount Landscape & Maintenance 184 Paramount Roofing, LLC 269 Park Amenities 222 Parking Enforcement 223 Peak Landscape 185 Pest Control Services 224-233 Phoenix Trim-A-Tree 294 Pinnacle Paving, Inc. 88 Pinnacle Restoration, LLC 263 Pirate Pool Service 246 Play It Saf Playgrounds and Park Equipment, Inc. 237 Playground Equipment & Inspections 234-239 Plumbing Contractors 240-241 Pool, Lake & Water Feature Repair & Mgmt. 242-250 PMG Masonry & Concrete, Inc. 113 Poolwerx247 PPG Pittsburgh Paints 217 PRC, LLC 270 Precision Concrete Cutting 114 Premier Commercial Painting, S.W. 218 Printing, Publications & Promotional Products 251-252 Property Management Pest & Termite Control, LLC 232 ProQual Landscaping 186 Protection 1 281 R&D Appel, LLC 132 R.H. Dupper Landscaping, Inc. 187 R.V. Landscape, Inc. 188 Rainforest Plumbing & Air 241 Real Estate Data & Information Systems 253 Red Mountain Roofing, LLC 271 Regional Pavement Maintenance of AZ Inc. 89 Reliable Maintenance and Custodial Services, LLC 147 RENCO Roofing 272 350 Index Republic Services 296 Reserve Study Services 254-257 Response Team 1 264 Restoration Services 258-266 Right Away Disposal 297 Roadrunner Paving & Asphalt Maintenance 90 Rock Spreaders dba TurfScapes of Arizona, LLC 201 Roofing Contractors & Inspectors 265-274 Roofing Southwest 273 Safari Pools & Landscaping 189 Safe and Sound Playground Inspections, Inc. 107 SCI Construction 133 SealMaster - Arizona 91 Security Systems, Guards & Services 275-286 Service Direct Landscape (SDL) 190 Sherwin-Williams Paint Company 219 Signs 287-289 Signature Projects 134 Siteworks191 Somerset Landscape, LLC 192 Sonora Lifeguarding 248 SouthData111 Southwest Roofing Consultants, Inc. 274 Southwest Slurry Seal, Inc. 92 State Farm Insurance - Dwayne Aaron 141 Stillwater Landscape Management, LLC 193 Sub-metering Services 290 StormWater Pros LLC 301 Stratman Law Firm, PLC 104 Summit Restoration and Construction, LLC 265 Summit West Signs 288 Sun Country Landscape, Inc. 194 Sun King Fencing & Gates 116 Sundance Landscape Maintenance, Inc. 195 Sunland Asphalt 93 Sunstate Sweeping 94 Superior Pool Builders 249 Sustainable Landscape Services, Inc. 196 TAP and Sons Electric, Inc. 115 TCM Construction, LLC 135 TEK Fitness Distributors 124 Tenant Land Management, Inc. 197 Titan Painting, Inc. 220 Titan Restoration 266 Torrent Resources 302 Tot Lot Care, Inc. 238 Tot Lot Services 239 351 Index Transcend Security Solutions The Travis Law Firm, PLC Tree Doctors, Inc. Tree Services Tribal Waters Custom Pools Trident Security Guard Services TS&G Signs and Displays Tyco Construction U.S. Bank Unforgettable Coatings and Painting Union Bank Homeowners Association Services University Lock & Security, Inc. V.S.S. Security Servcies Valley Verde Landscaping & Nursery Valley View Landscaping Vial Fotheringham LLP Waste Consolidators, Inc. Waste Management Waste, Recycle & Disposal Services Water Management & Services Weather Masters Inc. Wells Fargo Insurance Services USA, Inc. Western Exterminator Company Western Risk Insurance Agency Whelan Security Xeriscapes Unlimited, Inc. 352 282 105 295 291-295 250 283 289 108 121 221 122 284 285 198 199 106 298 299 296-299 300-302 76 142 233 143 286 200