Aberdeen Asset Management Corporate Responsibility Report
Transcription
Aberdeen Asset Management Corporate Responsibility Report
Aberdeen Asset Management Corporate Responsibility Report For the 12 months to 30 September 2012 Contents Welcome01 CR strategy, materiality & stakeholder engagement 02 Our values 03 Corporate governance & anti bribery and corruption 04 Responsible investing 07 Environment09 People12 Suppliers15 Community & charity 16 Global reporting initiative (GRI) G3 Appendix 18 Welcome Welcome to Aberdeen’s third Corporate Responsibility (CR) report. Covering our financial year to end September 2012, this report includes information on our efforts across our seven CR pillar areas, embraced by our global operations. We are pleased to report in 2012 that: • CR has been further embedded into our core business strategy; • Several of our pillar areas have enjoyed another year of substantial development, notably charity, people and the environment; and • We are engaging with more stakeholders on CR and responsible investing issues. Of special note this year is the establishment of the Aberdeen Asset Management Charitable Foundation, the aim of which is to expand and formalise philanthropic giving across the Group. Our environmental programme has also been an area of focus and now over 75% of our operations by headcount are covered by our environmental management system. As with last year, we continue to enjoy commitment from our Board of directors through to regional offices and individual teams to create a more responsibly-minded company, ensuring a seamless flow between our responsible practices and day-to-day global operations. A new aspect to our report this year is the highlighting of some of the more challenging issues we face as we strive to continually improve our responsible business practices. We believe that by bringing these to the fore we can increase transparency and encourage discussions with other groups which may be facing similar challenges. We have also, for the first time, prepared our report according to the Global Reporting Initiative (GRI) G3 Sustainability Reporting Framework. For next year, we aim to migrate our current format of seven key pillar areas to one more widely adopted by global companies, re-focusing our CR efforts across the four general areas of marketplace, workplace, community and the environment. Ultimately, it is our hope that our stakeholders will find this report helpful and informative. As always, we welcome feedback on any aspect of our responsible business activities. Andrew Laing Deputy Chief Executive December 2012 Our front cover features a number of this year’s CR highlights: Brad Livingstone-Foggo and Lucy Garth from the Sydney office at the Royal Hospital for Women. Aberdeen provided the funding for an Aqualex Fluid Control System which helps women achieve normal reproductive outcomes and improves their quality of life. Nick Robinson from our Brazil office with the CEO of Action for Brazil’s Children visiting one of the projects we are supporting. The Foundation pledged a significant monetary contribution to the charity over the next three years. Marnie Uy taking part in the Read to Me Early Literacy Programme, a year-long scheme which provides quality classroom book collections to thousands of children in Philadelphia and inspires them to read with their parents, caregivers and teachers throughout the school year. www.aberdeen-asset.com 01 CR strategy, materiality & stakeholder engagement Our CR programme is driven by a number of factors. Led by the Board’s commitment to responsible business practices across our global operations, it encompasses employee expectations, shareholder and client demands, legislation and regulation, as well as input from local communities, suppliers, rating agencies and industry bodies. These groups form our principal stakeholders and by engaging in regular, two-way dialogue we ensure that we focus on the material issues which matter most to them. This year, this dialogue has been wide-ranging and includes learning about and implementing best practice across the CR spectrum. We have spent time finding out what our stakeholders think we do well and also about areas in which we could improve. We have communicated our advancements as well as our challenges. These conversations have been instrumental in expanding our CR efforts, particularly in the areas of corporate governance, responsible investing and charitable activities. The table below sets out some examples of our stakeholder engagements in during the year. It identifies the material issues addressed and provides details of the engagement undertaken. Stakeholder Material issues Clients & shareholders High quality service and delivery Developing our responsible investing capabilities to meet market demands Engagements and further details Regular meetings are conducted with clients and shareholders. We are committed to responsible ownership and endeavour to exercise proxy votes at all shareholder meetings where authorised to do so by clients. This year we voted over 18,000 resolutions at more than 1,600 shareholder meetings. During the summer, Masters degree students from Imperial College worked on three different CR projects for Aberdeen, focussing on our responsible investing capabilities in fixed income, property and our environmental systems and procedures. Employees Attracting and retaining talent Promoting diversity Communities Making a positive contribution to the communities in which we operate Minimising our environmental impact and improving our internal environmental systems Career development opportunities; Competitive compensation; Graduate, intern and apprenticeship programme; Women in business events; Monitoring of HR data. For further details, see pages 12-14 Establishment of the Aberdeen Charitable Foundation. For further details, see page 16 Development of our environmental management system. For further details, see pages 9-11 Investee companies (equities) Performance of investee companies Regular meetings are held with investee companies. In the 12 (financial and ESG performance) months to 30 September 2012, 4,116 company meetings were held by our regional equity teams. This year specifically, our teams spoke extensively with companies about executive remuneration and board diversity. For further details, see pages 4-7 Exchange indices & rating agencies Improving the robustness of ESG related indices Improving our own CR performance Professional & government organisations 02 Regulatory and legislative changes Corporate Responsibilty Report Discussions were held with FTSE4Good and the rating agencies EIRIS, Vigeo and Sustainalytics to discuss our performance, sector wide performance, issues faced and areas for improvement. During the year, we have responded to a large number of public consultations including the UK Government consultation on remuneration, the EU and House of Lords consultation on board diversity and the UK Stewardship Code. For further details, see page 6 Our values Our company values provide a framework for communicating Aberdeen’s core principles to our stakeholders. Our five corporate values are: Integrity Quality Our goal is to deliver the highest calibre of service for our clients and we believe this is achieved by conducting our business in a manner which is honest and marked by integrity. We believe that our openness and our culture of small, close-knit investment teams helps to build trust and long-lasting relationships. We recognise our responsibility to ensure that customers and employees are treated in a professional and fair manner and that transparency in conduct is paramount to operating in a robust and open environment in which all parties can have confidence. We are committed to quality – not only in terms of our investments and customer service, but of our people. We recognise the importance of having a talented, diverse and dedicated workforce and are committed to making Aberdeen a great place to work, providing stimulating careers with development opportunities. We value first-hand research and believe that close teamwork is integral to analysing and discovering the best investments for our clients. Teamwork Ambition Challenge From initial meetings to constructing portfolios, we emphasise collaboration and believe that this strength-in-depth approach helps us to deliver long-term, superior performance for our clients. We aim to deliver the best solutions for our clients by understanding markets around the world, combining global reach with local understanding. We have grown significantly, through acquisition and organically, but the focus and ambition of our employees remains pivotal to our success. We operate flat management structures and value our accessibility to each other and our clients. This facilitates lively discussion and debate both internally and externally, challenging our investments, our people and the status quo to deliver strong investment performance. www.aberdeen-asset.com 03 Corporate governance Our corporate governance practices relate to both Aberdeen and the investments we hold. We continue to believe that effective and transparent corporate governance leads to companies being more successful in their core activities which, in turn, allows for enhanced returns to shareholders. Corporate governance policies for our own business Corporate governance policies for our investee companies The Board of Aberdeen Asset Management PLC • Composition: Chairman, seven non-executive directors (six of which are considered to be independent) and six executive directors. Corporate governance principles & engagement The Group’s corporate governance principles provide a global framework for investment analysis, shareholder engagement and proxy voting, combining international best practice with an emphasis on understanding the economic, legal and cultural context of each company. This year, the Group published its second annual equity engagement report which details the breath of our engagement activities with investee companies and illustrates how this may affect investment decisions. This, together with our principles, is published on the corporate governance page of our website. • Roles of Chairman and Chief Executive Officer are separate, clearly defined and approved by the Board. • Eight meetings are held annually, following a comprehensive agenda which includes reviews of financial performance, strategy and operations, with full attendance by all Board members at each meeting. • Each of the four board committees (audit, nominations, remuneration and risk) met on a regular basis throughout the year. • Board performance evaluation is undertaken annually, led by the Chairman. • UK Corporate Governance Code: throughout the year, the Board has taken into consideration the guidance provided by the Code. A full review can be found in the corporate governance section of the annual report. Further details can be found in the corporate governance section of the annual report. Proxy voting We endeavour to exercise proxy votes at all shareholder meetings where we are authorised to do so by our clients. Voting decisions are made by our investment managers, not outsourced to a third party, and therefore reflect our knowledge of the company and discussions held with management. In the twelve months to 30 September 2012, Aberdeen voted over 18,000 resolutions at more than 1,600 shareholder meetings, supporting management in over 92% of proposals. Over the past year, there have been a number of developments in corporate governance as a result of governments and regulators around the world reviewing corporate governance codes, with particular focus on remuneration and diversity issues. These developments impact on both our business and that of our investee companies. Executive & board remuneration Developments In the UK, the Enterprise and Regulatory Bill is expected to be introduced in 2013, which will see companies being required to put their remuneration policies to binding vote, at least every three years. In the USA, while there is currently no binding vote on executive remuneration, over the past year the SEC has announced new rules which will more strictly regulate the independence of compensation committees and their selection of outside pay consultants. In Australia, the Australian Corporate Act, established in July 2011, states that company boards are subject to a resolution which would force all directors to stand for re-election should a company receive more than 25% opposition to its remuneration report for two consecutive years. This act has increased focus on executive pay and, as a result, has seen greater engagement between investors, companies, and other stakeholders on this issue. 04 Corporate Responsibilty Report Our responses Aberdeen Asset Management PLC Aberdeen’s remuneration policies are designed to support our business strategy as a leading international asset manager. The objective is to attract, retain and reward talented individuals for the delivery of sustained, superior returns for our clients and shareholders. Aberdeen operates in a highly competitive international employment market, and aims to maintain its strong track record of success in developing and retaining talent. Investee companies The focus that has been placed on executive pay during the year has resulted in remuneration issues increasingly being an area for discussion during meetings held with investee companies. While we accept that there is a high degree of subjectivity involved and are therefore not prescriptive in setting out what constitutes best practice, we do look for schemes that are simple to understand, long term in nature, with well-balanced and stretching targets and that are appropriate in quantum. It is not the role of shareholders to micromanage policies, however, we need to feel confident that decisions are being made in the interests of a company’s performance, its strategy and its shareholders. Diversity on boards Developments Globally, the number of board seats held by women varies significantly, from 36% in Norway to 5% in Italy and 1% in JapanA. A number of measures are being employed to tackle this issue with some countries adopting quotas while others try to use voluntary measures to stimulate change. In Europe, 11 EU member states have introduced legal quotas to promote gender equality in the boardroom. In the UK, over the past year, the Financial Reporting Council (FRC) has proposed changes to the UK Corporate Governance Code which requires boards to report on their gender diversity policies and how they are meeting their goals. Our responses Aberdeen Asset Management PLC Currently, Aberdeen’s Board consists of fourteen directors, of whom three (21%) are female. Aberdeen supports the opinion that appointments to the Board should be made on a number of criteria, including background and experience, appropriate skill set and expertise, personal attributes, nationality and gender. We will continue to consider these criteria when selecting future Board members. To help promote women in industry, Anne Richards, Aberdeen’s Chief Investment Officer and Board member, has held a number of networking dinners to bring together the female business leaders of today with those of the future and to provide a forum for dialogue between women from a wide array of different backgrounds. Our statement in support of board diversity can be found on our website at: http://www.aberdeen-asset.com/aam.nsf/aboutus/governanceaberdeen Investee companies Aberdeen believes wholeheartedly in the value of diversity in the boardroom and is supportive of the FRC’s aim to encourage diversity and reporting on the background and expertise of board members. We are also supportive of Lord Davies’ aim to raise the proportion of women in the boardroom. We have a vested interest in knowing that the companies in which we invest for our clients take board diversity seriously and that they rely on a wide range of factors in appointing board members. We engage with our investments constantly on this issue and encourage them to choose individuals who have both the required expertise for the business as well as a deep understanding of the risks associated with the group’s total operations. In support of our commitment to board diversity, we are a signatory to the investor group of the 30% Club. A Governance Metrics International (GMI) Ratings’ 2012 Women on Boards Survey www.aberdeen-asset.com 05 Associations Aberdeen provides input to public policy debates through its involvement in trade associations and by responding directly to public consultations. Aberdeen is a member of the following associations: Alternative Investment Management Association Asian Association for Investors Asian Corporate Governance Association Association of British Insurers Association of Investors in Capital Markets, Brazil International Corporate Governance Network International Sustainability Alliance Investment Management Association National Association of Pension Funds PRI Association Scottish Council for Development & Industry Scottish Financial Enterprise Shanghai Securities Industry Association UK Sustainable Investment and Finance Association In the past 12 months, direct responses were submitted by Aberdeen to the following consultations: United Kingdom Investment Management Association: Monitoring adherence to the FRC’s Stewardship Code 2011 Department for Business, Innovation and Skills: Executive pay and enhanced shareholder voting rights House of Lords: Gender balance in the boardroom Financial Reporting Council: Revisions to the UK Stewardship Code Sir George Cox: Review of short termism in British business TUC: Fund manager voting survey 2012 Europe European Union: Gender imbalance in corporate boards in the EU Asia Securities Commission Malaysia: Corporate Governance Blueprint Japan Ministry of Justice: Interim Proposal on the Revision of the Companies Act Australian Securities Exchange: Strengthening Australia’s equity capital markets consultation paper Anti-bribery & corruption Aberdeen follows a globally consistent approach to managing anti-bribery and corruption (ABC) at all levels of our business and in all regions in which we operate. We commit to biding by all applicable laws including the UK Bribery Act (2010), US Foreign Corruption Practices Act 1977 (FCPA) and related legislation. Our approach is implemented via and outlined in our policy which specifically states we do not allow the giving or receiving of any bribes or facilitation payments. This policy is approved by the Board of Aberdeen, is owned by the Group Head of Risk and is publicly available. A robust gifts and entertainment policy is in place to monitor relations with third parties with upper limits placed on the amount given to any one party or company. The executive-level risk management committee receives quarterly management information statistics on gifts and entertainment given or received and includes details of any declined by employees. Details of any breach in policy by any member of staff would be reported to senior management and, if deemed appropriate, disciplinary proceedings may take place. There have been no breaches of the ABC policy in the past three years. Agreements with third parties must include a commitment to abide by relevant bribery legislation and any breach of such would initiate an immediate review of contract. Aberdeen does not make political donations. In order to ensure the ABC policy is implemented around the Group, Aberdeen ensures there is regular training for employees, backed-up by compliance mechanisms including the gifts and entertainment procedure listed above. Issues or queries can be raised by staff to the Global Head of Compliance, Financial Crime. Any suspicions can be reported using the confidential whistleblowing email address. An annual monitoring review of financial crime takes place and includes ABC. In 2011, the risk division completed a global assessment of ABC risks and controls within Aberdeen. The assessment surmised that, generally, the control environment is operating effectively. However, a number of control gaps were identified, to be addressed via action points managed and tracked through our risk management system, Arc Logics ‘Sword’. Sword is used to track issues and events to completion by allocating responsibility for an issue to an individual who is charged with completing the actions that arise from it. Sword completion statistics are regularly reported to the risk management committee. In addition, as members of the Investment Management Association in the UK, we are able to benchmark our policy against our peer companies by attending regular financial crime discussion groups. 06 Corporate Responsibilty Report Responsible investing Responsible Investing (RI) is gaining ground in world markets and is an important part of our business across the three asset classes of fixed income, equities and property. While Aberdeen has its RI roots in Socially Responsible Investing (SRI) - which focuses on the exclusion of activities like tobacco, alcohol and gambling - we have greatly expanded our research over the past five years to include environmental, social and corporate governance (ESG) research - assessing the risks of an investment on its performance across these areas. Our sustainability programme also continues to expand under our property division and is integrated into our investment decisions for direct property. At 30 September 2012, our assets under management (AUM) for screened funds, which includes all of the equity and fixed income portfolios that we manage for clients which have some type of RI screening, was £17.6 billion (2011: £17.9 billion). Our AUM for the SRI specific funds we manage (which includes only our equity funds) also remained in line with last year at £1.8 billion (2011: £1.6 billion). Fixed income For the past two years, our fixed income team has been trialling the integration of ESG factors into investment decision making with a scoring process incorporated into our credit research, specifically for European corporate debt. While the project remains at an early stage, it moves us closer to being able to formally integrate ESG considerations into our decision making process. Demand for including ESG factors in fixed income mandates has been growing slowly, as the market moves from equities and property (with their ESG overlays) to other asset classes. Our fixed income team has provided a negative screening SRI service for a number of years for clients who want to avoid investing in specific activities in the market. Over the next couple of years, we hope to look more closely at methodologies for incorporating ESG type considerations into sovereign debt. We see client demand beginning to grow in this area - more and more requests for proposal are referencing ESG criteria - and want to be in a position to offer this service to the market. Equities As the integration of ESG risks grows steadily in importance with international groups, legislative bodies, and clients alike, our ESG team for equities continues to engage with our investee companies on issues that affect their business and ultimately, the returns for shareholders. Our team of ESG analysts consists of five full time members with as many as two rotating graduate trainees. With our added resource we are able to provide clients, upon request, with six-monthly ESG summaries of their portfolios, covering the engagement we have undertaken during the period with their investments on ESG related topics. Our commitment to our clients, which is underscored by our commitment under the UNPRI, is to research and engage with the majority of our equity holdings on ESG issues and to be a responsible shareholder, demonstrated importantly by voting our proxies. During the year, we engaged with approximately 150 companies on their performance, policies and targets relating to ESG factors. Engagement with companies is on-going and produces an array of outcomes. Many are positive, in that a company will decide to report more clearly on its ABC practices, for example, or increase oversight and reporting on its supply chain. It can also demonstrate where there are heightened risks, for example if a group refuses to speak with us about recent fines for poor business practices. Combined with engagement, a vital part of our communication with companies is our proxy voting, a record of which can be found on our website at: www. aberdeen-asset.com/aam.nsf/groupcsr/governancevoting. Our challenge continues to be fully integrating ESG issues into our equity investment process. Direct property Our direct property team has made tremendous strides over the past two years to offer clients the most up-to-date services regarding the sustainable management of property investments. New this year is the property team’s integration of environmental factors into the investment process; corporate governance elements also continue to be an important factor in our indirect property portfolios. Demand for the inclusion of sustainability factors in property is growing, particularly in Scandinavia where the market is at the forefront of aspects like green leases. This year, we have continued to work with the International Sustainability Alliance (ISA), of which we are a founding member, on the development of benchmarking standards and the Building Research Establishment (BRE) in trials of their innovative waste management tool SMARTWaste. We were also recognised for our significant contribution to the IPD Sustainable Property Indicator (ISPI) at the 2012 IPD UK Property Investment Awards. ISPI is an indicator of the relationship between environmental performance and financial performance of 1,700 properties and 115 funds in the UK market. www.aberdeen-asset.com 07 Key developments & challenges during the year As a relatively new and growing area, we have made great progress in expanding our property sustainability services, however, we have faced challenges too, a selection of which are set out below: Integration of sustainability objectives across Europe During the year, we made changes to the way in which our direct property responsible investing activities are managed and monitored across the Group. Previously, management had been undertaken on a local basis and, whilst all locations had excellent examples and case studies of best practice, we were not capitalising on the potential to share information and enable internal learning. This year, focus has therefore been placed on achieving greater cohesion. Facilitated by the London based Sustainability Manager and Director, sustainability objectives were agreed with each of our main property-management offices in Finland, France, Germany, the Netherlands, Norway, Sweden and the UK. The objectives include the same core themes between locations but have been adjusted on an individual basis depending on the team’s resources. To ensure that these objectives are carried out, a sustainability champion has been appointed in each location to work with the local Head of Asset Management and complete quarterly reports which are circulated to the Sustainability Manager and Director. This new structure of communication will encourage more consistent external reporting and the sharing of ideas internally on a more regular and formal basis. Furthermore, in Europe we are seeing consistencies in legislation with laws often being created in one country and then spreading across borders over subsequent years. Being aware of changing legislation across regions and countries will allow Aberdeen to be more prepared for the future. Automatic metering across the UK portfolio We recognise the importance of setting targets and monitoring performance but to be able to do this effectively, accurate and timely data on energy consumption is required. Historically, monitoring has been dependent on data from manual meter readings and utility bills. This is time consuming, allows for human error, does not isolate areas within a building effectively and only gives an overall consumption figure for the period. Automatic Meter Readers (AMRs) overcome these problems, allowing half hourly meter readings to be communicated via telephone lines or satellite to an online server which displays the readings. These readings highlight areas in a building where energy usage can easily be decreased. An awareness of the benefits of AMRs has led to the UK sustainability team commencing discussions on the development of an AMR installation strategy for our UK portfolio. Retail and office fit-out guides for tenants Aberdeen is committed to communicating with tenants on sustainability issues. In support of this, we created two sustainable fit-out guides for tenants of offices and retail units. The guides give advice on solutions and ideas for sustainable energy, lighting, water, waste and transport. All fund managers, asset managers and managing agents have these guides and are encouraged to distribute them to prospective and existing tenants. The UK Energy Act and Energy Performance Certificates (EPCs) From April 2012, the Energy Act 2011 (the Act) made it a legal requirement for all sellers and landlords to ensure that a valid EPC is in place within seven days of a property being marketed. Furthermore, from 2018 for commercial properties and 2016 for residential properties, it is anticipated that the Act, with minor exceptions, will make it unlawful to sell or let properties with the two lowest EPC ratings of ‘F’ and ‘G’. Informed comment from industry experts has suggested that this may also be extended to ‘E’ rated properties. Following the publication of the legislation, a full risk assessment was carried out on our existing assets, identifying those assets held which did not have an EPC and those for which the EPC was rated E, F or G. The investment committee are in the process of determining whether these low grade assets will be sold before 2016/2018, or improved and re-surveyed. 08 Corporate Responsibilty Report Environment Managing our environmental impact not only benefits the local and wider environment but also has clear business benefits. We are now certified to ISO 14001:2004 After rigorous preparation, our UK business, which represents over 40% of the company, is now certified to ISO 14001:2004. We have expanded our EMS Our EMS now covers over 75% of our operations by headcount with its expansion to our Frankfurt, Helsinki and Stockholm offices. We are compliant We are also pleased to report that once again no significant environmental incidents, prosecutions or fines were experienced by the Group during the reporting year. Since the establishment of our Environmental Management System (EMS), we have worked to reduce our carbon footprint and minimise waste and resource use. We have identified that carbon emissions from our offices, emissions from business travel and waste generation are our most significant direct environmental impacts. Our global environmental committee and facilities teams have responsibility for coordinating environmental activities across the business and ensuring that activities are carried out in line with our Group-wide environmental policy. Regional committees are in place to implement programmes at a local level and to build on the work that has taken place in previous years to reduce our environmental footprint. Carbon management Carbon emissions from our offices Achieved target: to reduce our carbon dioxide emissions by 3% per full time employee (FTE) for our UK offices 7.7% decrease Overall a 15% reduction in UK offices since 2009/10 2.0% increase Obtaining timely data has historically proved difficult, with information only being provided by our energy suppliers on a quarterly basis and typically being received a month after the relevant period. To try to monitor electricity consumption more closely, this year we installed smart meters in Bow Bells House in London, our largest office. As a result, we have been able to identify areas and activities where we can implement simple changes that can lead to significant reductions, for example, timing our hot water tanks instead of keeping them on continuously. 2.0% decrease In London, we have also started to install LED lighting in meeting rooms as the lights offer longer service life and are more energy efficient than compact florescent and incandescent lights. A similar programme to roll out LEDs is underway in many of our global offices. 1.0% decrease Elsewhere, energy audits have been completed in our Frankfurt, Helsinki and Stockholm offices and our Sydney office continues to purchase electricity generated from renewable sources. Carbon emissions from business travel Achieved target: to improve access to video conference facilities to provide an alternative to business travelA Reducing emissions from business travel remains a challenge, however, we are committed to making progress in this area. This year, focus was placed on extending and improving our video conferencing capabilities. High quality facilities are now installed in 14 of our global offices and, as a result, usage has tripled since the prior yearB. Measurement Carbon emissions from both our offices and business travel are reported according to the GHG Protocol. We classify business travel as air, train, car mileage and hotel accommodiation. New Videoconferencing facilities were installed in May 2011. The data is therefore a comparison of the average usage from May 2011 to December 2011 with January 2012 to September 2012. A B www.aberdeen-asset.com 09 Waste management Achieved target: to maintain our recycling levels at our UK sites Increasing recycling rates and reducing waste are key priorities. During the year, 85.9 tonnes of waste was recycled in our UK offices which is a slight increase in absolute terms but represents a 4% decrease in relative terms when compared with the prior year. Paper and cardboard remain the principal source of waste and, in the UK, represent approximately 70% of our recycled waste. Paper used in all of our offices is FSC sourced. In 2011/2012 our general waste decreased by 5% per FTE from 59.9 kgs to 56.9 kgs. Our other aims In addition to our key target areas of carbon and waste, we have also sought to engage more widely with stakeholders to gain an understanding of the issues in which they are most interested. During the year, we had regular meetings with organisations such as Business in the Community and our environmental advisor, WSP Environmental and Energy, to discuss current environmental issues and areas for development and improvement. In addition, we worked with Masters students from Imperial College who reviewed our policies, procedures and systems and compared them to best practice in the industry. Internally, we once again circulated an environmental newsletter to employees to inform them of environmental initiatives across the Group and engaged with employees globally to promote Earth Hour. We also ensured that when there were office moves during the year (France and Sweden) our new premises met, if not exceeded, our existing standard. Future targets Over the past two years, we have set targets for our environmental performance, recognising that this helps to focus efforts and achieve improvements. These targets have always been relatively short-term, spanning only the year ahead and so, while we will continue to set annual goals, we believe that we should also start to focus on long term environmental goals for the business. We currently have sufficient data on our carbon and energy emissions for our offices to set a goal for to 2015: to reduce our global office energy consumption and related carbon emissions by 20% from a 2009/2010 baseline. In the coming year, we will be collating and analysing data in order to set other long term environmental goals. Targets for 2012/2013 Carbon • Reduce carbon emissions by 3% on prior year for all offices covered by our EMS • Achieve Carbon Trust Certification in the UK Business travel • Increase videoconferencing usage by 10% across the Group Waste • Decrease general waste by 3% in the UK • Measure general and recyclable waste for our non UK offices Stakeholder engagement • Establish environmental engagement programmes for operational staff globally • Work with key stakeholders to improve the environmental management of our main events in the UK including Cowes Week and the Scottish Open • Work with our external Global Data Centre to reduce emissions from this facility Automated data collection • Implement an automated system to collect and record our environmental data for offices in our EMS 10 Corporate Responsibilty Report Our environmental risks & opportunities Due to the nature of our business, our principal environmental risks and opportunities relate to climate change. While these are not considered to have a significant impact on our business operations, revenue or expenditure, due to uncertainties regarding the timing and geographical variations associated with climate change, we recognise the need to assess the risks and opportunities posed on an on-going basis. Risks For our business Our financial risks relating to environmental harm and climate change focus primarily on rising energy costs and changing weather patterns. These risks have been identified and summarised on our risk management database and addressed by the risk management committee. There is a risk that our energy usage and expenditure could rise as a direct result of company growth and as an indirect result of climate change over the next few years. Whether it is an increase in costs due to occupying more or bigger offices, an increase in the need to cool our offices due to high temperatures that last longer in the year, a rise in cost due to higher energy prices or due to compliance schemes such as the Carbon Reduction Commitment Energy Scheme (CRC) in the UK, all have a financial implication for the business. In addition, extreme weather events such as flooding, drought and storms, may cause lost business hours, increased costs in water usage and damage to infrastructure. These risks further enforce our commitment to work now to reduce our environmental footprint. For our investments As a global investor there is also the risk that environmental changes will impact the value of the assets we hold. We research every investment we make on behalf of our clients, particularly with regard to its quality, and regularly review companies to see what measures they have taken, or intend to take, to minimise current and future risks from climate change. Going forward, engagement with our investments on environmental issues is set to increase, with outcomes impacting investment decisions. Opportunities In order to take advantage of the opportunities that the market may present either due to economic, social or regulatory drivers, we have worked to extend our Responsible Investing capabilities and our engagement with investments on environmental issues as noted above. Please see pages 7-8 for further information. www.aberdeen-asset.com 11 People Our people are the most valuable asset we have and we are committed to attracting, recruiting and retaining, talented and motivated individuals who put the client at the heart of our business. business and the graduates to ensure both the business needs and the graduate development needs are met. Positions are now available in all UK offices, Philadelphia, Singapore and Sydney with additional rotations in France, Finland, Germany, Luxembourg and Switzerland. We have a flat management structure and a culture of close knit teams, built up from experienced employees. This not only benefits our employees but also our clients, helping to develop long term and personal relationships. Recruitment and selection We have recruited 134 graduates globally from 1994 to 2012 and, of those hired, 107 are still employed. Sixteen currently hold senior posts within the company. Our strategy is focussed on recruiting individuals at the beginning of their careers and working closely with them to develop and nurture their talent. Our preference is to use our existing talent pool to fill available posts, placing an emphasis on succession planning and developing future leaders. Apprenticeship programme In March 2012, we launched a pilot apprenticeship scheme in our Aberdeen office for local school leavers seeking to pursue a career in the operations division. This scheme stems from the recognition that there are many talented individuals who want to get straight into the workplace from the classroom, as an alternative to higher education. If successful, we will open the scheme to a wider community across the Group. We pride ourselves on recruiting a diverse group of talented individuals for our summer internship programme which, for many, provides a stepping stone to a career at Aberdeen. Our internships provide a unique insight into our company, our people and our culture and, due to the quality of the individuals we recruit, the interns fill most graduate positions available. We have embedded our graduate rotation programme within the business over the last three years and increased the numbers of hires significantly. We have engaged with the We operate in 31 offices in 100% return to work rate on employees 23 countries and our workforce is represented by 49 different nationalities. who have taken maternity and paternity leave this year. In 2010/2011: 89% Age composition of our workforce Employee turnover rate: 2011/12: 8% 16-25 26-35 2010/11: 13% 36-45 Absenteeism per employee: 46-55 2011/12: 2.0 days 56-65 2010/11: 1.9 days 65+ 0 In 2012, we hired 71 interns, 5 apprentices and have 49 employees on the graduate programme. 5 years average employee tenure including, Aberdeen defines a manager as someone who has at least one person reporting into them. For those employees who joined Aberdeen as a result of an acquisistion. 12 Corporate Responsibilty Report 600 800 1000 2,061 employees globally of which 567 are managersA We are committed to gender equality 52% 48% for continuous service.B B 400 Temporary Full-time employees make up 96% of our workforce 7 years A 200 Permanent 63% managers 37% managers 18 hours average training per employee In 2010/2011: 18 hours Learning, development and talent management By providing learning and development opportunities, on-thejob coaching and mentoring, we aim to ensure that everyone who works at Aberdeen has the resources they need to learn and build their own career. Mentoring The focus of our mentoring scheme is to support employees in the business with their progression and development at all levels. Mentoring enhances personal and career development and, as a consequence, helps to create a sustainable talent pipeline. The role of the mentor is to independently offer advice and guidance to allow the individual the opportunity to develop their skills, knowledge and ability. Following a successful pilot last year, all UK employees have the opportunity to be mentored by an experienced member of staff from a different area of the business. We currently have 50 mentoring matches in the UK and anticipate that this number will grow in the coming year. We are also in the process of expanding the scheme in Europe and the US and plan to establish an Asian programme. Succession planning Our global succession plan is in place for the Group Management Board (GMB), department heads and country heads. Our target for 2012/2013 is to extend succession planning to key managerial roles. Appraisals and professional development Annual appraisals for all employees are at the core of our development process, providing an opportunity to discuss performance, set objectives and identify areas for future development. Mid-year appraisals are encouraged but are voluntary and at the discretion of line managers. This year, our competence and ethics committee emphasised the importance of all employees completing individual continued professional development (CPD) records relevant to their role and recommended that a minimum of 35 hours relevant CPD is completed for approved persons and those covered by the administrative threshold competency regime. The GMB fully supports performance management and CPD reporting and data on completion rates is provided to them on a regular basis. In addition, quality checks are performed on CPD records to ensure the accuracy of reported data. Development opportunities To meet the training needs of our global workforce, we introduced an online learning platform to provide learning opportunities covering business skills, IT training, products and markets, diversity and engagement, leadership and management, and professional examinations. We recognise that for individuals in some areas of the business, professional training is necessary to ensure that they are proficient in the skills required for their jobs. Those wishing to pursue a career in fund management are expected to complete relevant regulatory examinations and, in some regions, the Investment Management Certificate (IMC) and Chartered Financial Analyst (CFA) qualifications are required. Employees may also pursue other qualifications, should their business areas deem it necessary. Competitive compensation Rewarding employees for their contribution is key to recruiting and retaining a talented workforce. To ensure that our employees are paid a competitive compensation package, we regularly benchmark our offering against that of competitors in our different regions. In additional to a basic salary, we offer a generous benefits package to part time and full time employees. The composition of this varies globally depending on local legislation, social benefits and market practice. We continue to place emphasis on the performance of the Group and recognise the importance of senior employee share ownership to align employee interests with those of shareholders and company performance. We continue to offer some of our senior employees a deferral into a limited range of Aberdeen funds, aligning our bonus scheme with the interests of our clients. At the Board level, the Chairman of our remuneration committee has consulted widely with shareholders and industry groups over the course of the past year to discuss and develop our own executive remuneration policy. Equality and diversity As a global organisation with customers which span a multitude of countries, cultures and professions, we view diversity as a valuable business asset. We strive to be an employer of choice in the 23 countries in which we operate and to provide an environment in which everyone is treated equally. We have formalised our commitment to non-discrimination in our global equal opportunities policy which can be found in the staff handbook and, in addition, we have a Group wide anti-harassment policy. We are active members of a number of associations including Women on Boards (UK), the Philadelphia Chamber of Commerce and the Women in Investing Network (US). In addition, we are currently piloting a maternity coaching programme in the UK so that those women who are going on and returning from maternity leave feel supported by the business during this period. www.aberdeen-asset.com 13 Human Rights We uphold the Universal Declaration of Human Rights in all our operations. While only a small percentage of the workforce are members of recognised trade unions, Aberdeen employees are open to join collective bargaining agreements. The participation in these agreements is largely dependent on local employment legislation and country norms. All employees are encouraged to share their opinions with line managers or human resources representatives in locations where an employee delegate or works council is not present. Health, Safety & Wellbeing We place great importance on the health and safety of our employees. We adhere to standards set by statutory regulations and to industry codes, guidelines and practices. Regular health and safety inspections and training are undertaken in each of our offices and, as required by law, we record all incidents and near misses in the UK. Any accidents which do take place are recorded electronically on our HR system and monitored on an ongoing basis with actions taken as required. In both the current and prior year, there were no reportable accidents or lost time incidents in our Asian, UK or US offices. This year, we have recognised that we need to move the agenda from basic health and safety compliance to elevating wellness and engagement. Potential benefits of this include a more productive workforce, improved attendance and better retention and recruitment. This heightened focus was largely driven by our US business where the rising cost of health care remains a priority. In our Philadelphia office, an extensive wellbeing microsite was developed and fairs held to promote the benefits of a healthy lifestyle and offer Employees from the Philadelphia office taking part in the National Walk at advice. At least in part attributable to Lunch Day campaign. these efforts, our US health insurance premium for the current year fell significantly. In the UK, we followed suit, holding wellbeing events in our largest offices. In addition, in our Asian, Nordic and US offices, annual health assessments are available to all employees. Within the company, flu is the most common reason for sickness absence. To help tackle this, we offer annual flu inoculations in Australia, Canada, the Nordic Region, Singapore, Thailand, the UK and US. Going forward, we intend to monitor sickness absence figures more closely to identify our priorities. We will also engage with managers to ensure that data is being recorded where possible as, for legislative reasons, some locations such as Denmark, Germany and Norway are unable to report absence type. FUTURE PLANS In 2013, we plan to extend our employee engagement programme by piloting our first employee survey in our European offices. This will provide greater insight for assessing people and workplaces issues and establishing means of addressing them. We also aim to build on the global approach to our people programme, recognising that regular communications enables the sharing of best practice, generation of new ideas and the ability to address any problems that arise on a Group wide basis. We recognise the importance of data collation and so will work to develop global reporting and, in addition, aim to further embed CR training into our corporate culture. 14 Corporate Responsibilty Report Suppliers We recognise that good practice in corporate responsibility extends to the indirect social, environmental and ethical impact that arises from our supply chain. In 2010, we started our supplier engagement programme, gathering data on our global spending patterns and engaging with our largest suppliers to establish their policies relating to environmental management, health and safety, people and human rights, and charity and community investment. This year we also introduced a CR questionnaire into the tendering process for significant new contracts. In addition, we reviewed global spend to establish whether our largest suppliers had changed. Due to the nature of our business, we found that they had not changed signigicantly. Our supplier strategy is three pronged – global, regional and local. Global contracts relate to functions where it is necessary to have Group wide cohesion, for example, back office functions and those associated with investment decisions. Some purchasing is then carried out on a regional level; for example, it makes commercial sense to source all computers in the UK from one provider. But we also understand the importance of fostering long term community partnerships with local suppliers such as cleaners and catering suppliers. We aim to work with suppliers who share our business standards and, over the course of the next year, following the global implementation of our procurement policy, we hope to increase our engagement with our largest suppliers, recognising our responsibility not only to encourage our suppliers to operate in a responsible manner but also to mitigate risks across our own operations. www.aberdeen-asset.com 15 Community & charity We recognise our responsibility to make a positive impact in the communities in which we operate. This year marks a milestone in the Group’s philanthropic activities with the launch of the Aberdeen Asset Management Charitable Foundation (the Foundation). The Foundation The Foundation was established in March 2012 with the aim of expanding and formalising philanthropic giving across the Group. Two core focuses were identified by the Board - emerging markets and local communities, reflecting our ambition to give back to those areas which are a key strategic focus of the business and to build on the established pattern of giving to communities in which Aberdeen employees live and work. Under the emerging markets focus, in year one we have chosen to support a project in Brazil, given the multiple issues of disadvantage that exist there, our long term investment focus in the country and local presence. The Foundation has made an initial six-figure donation to Action for Brazil’s Children Trust (ABC Trust), a charity dedicated to helping the street children and most vulnerable young people of Brazil (see boxed text). At a community level, we have encouraged local Foundation committees to seek partnerships with smaller charities where funds can be seen to have a meaningful and measurable impact and where employees can use their time and skills to support the selected projects. In the first seven months of operation, we supported 46 charities in 14 of our global office locations. Details of a selection are set out below. In the coming financial year, we aim to identify at least one charity partner in every city in which we have an office. The ABC TRUST “Setting up the Aberdeen Asset Management Charitable This charity was established in 1998 and solely Foundation has allowed us to take a global approach works in Brazil to support deprived children. It seeks to promote social change through projects to corporate giving for the first time. The focus on targeting education, shelter, care and advice. emerging markets, where we invest a sizable The Aberdeen donation will support three connected amount on behalf of our clients, is a theme initiatives over the next three years: rebuilding families, close to our hearts. I am delighted that reconnecting children with education and promoting basic Aberdeen employees chose to support literacy in deprived communities in Recife, Salvador and São Paulo. the ABC Trust and the work it undertakes in some of the most impoverished parts of Brazil.” Anne Richards, Chief Investment Officer of Aberdeen Asset Management and Chairman of the Foundation Supporting underprivileged young people and education has always been a focus of our charitable giving. In line with this, we have chosen to support The Place2Be (Edinburgh), Envision (London) and SkillForce (Aberdeen), all of which seek to raise the aspirations and achievements of children who may otherwise be at risk of leaving school without the skills they need to reach their potential. In the US, we have worked with Cradles to Crayons, a charity that provides children from birth through to age 12 living in homeless or low-income situations, with the essential items they need to thrive at home, at school and at play. These basics include clothing, school supplies and toys. One of the charities our Sydney office chose to partner with is Whitelion, an organisation for young people involved in the youth justice system or at risk of involvement. Through role-modelling, mentoring, employment and indigenous programmes and outreach services, this charity works to reconnect troubled young people with their local communities to prevent offending and re-offending. The Swedish office voted to support a similar organisation in Stockholm called Bryggan. 16 Corporate Responsibilty Report Total monetary contribution to charity 2011/12 : £611,000 2010/11 : £453,000 2009/10 : £245,000 Local offices have also donated money and time to projects aimed at rebuilding communities in the aftermath of disasters. In Japan, we are supporting Tono Magokoro Net, building pizza ovens for the 2011 earthquake and tsunami-hit Tohoku area residents. The aim of the project is to help start building the foundations of an entrepreneurial framework to rejuvenate the local economy. Survivors of the disaster still live in temporary housing and projects that provide people with the opportunity to come out and start something new gives a sense of anticipation for the future which is still sorely needed. In Milan, we supported the reconstruction of the Carpi Theatre which was damaged by the earthquake in May 2012. Note: This includes donations made by the Foundation, Aberdeen and GAYE employer contributions but excludes unspent contributions made by Aberdeen to the Foundation. Charitable activity outside the Foundation Strategic sponsorships such as Cowes Week and the Scottish Open mean that we have been able to go beyond the Foundation to help charities. This year, we have partnered and supported Toe in the Water, Befrienders Highlands and the Children’s Hospice Association Scotland, creating meaningful associations with some less well known charities. Elsewhere in the UK, we are also one of the sponsors of London’s Air Ambulance which operates the capital’s only helicopter emergency medical service and we continue to support the Lord Mayor’s London Appeal, which is aimed at improving the lives of disadvantaged young people in London. Volunteering In 2011, we established a Volunteer Leave programme enabling all permanent employees to take up to two days per annum for voluntary work. Volunteer leave date 1,824 hours The level of employee engagement and volunteering is growing and we are actively seeking partners where we can use the broad skills of our employees to help make a positive difference to local charities. 2010/11: 840 hours 2012/13 target: 2,500 hours After our first full year, 11% of employees globally had volunteered their time and experience in a diverse spectrum of activities. We are proud to say that this exceeded the 10% target we set. We will continue to extend our target in this area as the feedback we receive supports our assertion that a successful volunteering programme benefits our communities, the individual volunteers and the business as a whole. 11% employee participation 2010/11: 7% 2012/13 target: 15% Cradles to Crayons In August, thirty employees from the Philadelphia office participated in the Cradles to Crayons ‘Backpack-a-thon’ charity event at Lincoln Financial Field, home of the Philadelphia Eagles. The event involved hundreds of volunteers from different corporations and organisations and was aimed at providing adequate school supplies for children in need throughout the area. Employee participation in charitable activities We also actively encourage employees’ personal charitable activities throughout the Group. Employees have taken part in many activities including running marathons, abseiling and cycling to raise money for their chosen charities which have included Action Against Hunger, Maggie’s Cancer Caring Centres, Prostate Cancer and Women’s Aid. In the UK, we were awarded the Gold Payroll Giving Quality Mark Award as more than 10% of employees donate through the Give As You Earn (GAYE) payroll giving scheme. Through this scheme, we offer to match all charitable contributions made by employees up to a maximum of £1,000 per month. www.aberdeen-asset.com 17 GRI assessment This year we have chosen to align our report to the GRI G3 Sustainability Reporting Framework, supporting our commitment to transparency. This disclosure has not been externally assured by a third party and therefore the information below is self-assessed based on a pragmatic interpretation of the guidelines. KEY Yes No Partial Not material A. STANDARD DISCLOSURES: PROFILE Profile Disclosure (yes/partial/no) Reference / comments Strategy and analysis 1.1 Statement from the most senior decision maker of the organisation (for example, CEO, Chairman, or equivalent senior position) about the relevance of sustainability to the organisation and its strategy CR report – Welcome by the Andrew Laing (Deputy CEO and Head of the CR Steering Committee) 1.2 Description of key impacts, risks, and opportunities CR report – Welcome; CR strategy, materiality & stakeholder engagement Organisational profile 2.1 Name of the organisation Aberdeen Asset Management PLC 2.2 Primary brands, products, and/or services Annual report 2.3 Operational structure of the organisation Annual report 2.4 Location of organisation’s headquarters Annual report 2.5 Number of countries where the organisation operates Annual report 2.6 Nature of ownership and legal form Annual report 2.7 Markets served (including geographic breakdown, sectors served, and types of customers/beneficiaries) Annual report 2.8 Scale of the reporting organisation Annual report 2.9 Significant changes during the reporting period regarding size, structure, or ownership Annual report 2.10 Awards received in the reporting period Annual report Reporting parameters 3.1 Reporting period (e.g., fiscal/calendar year) for information provided 1 October 2011 to 30 September 2012 3.2 Date of most recent previous report (if any) December 2011 3.3 Reporting cycle (annual, biennial, etc.) Annual 3.4 Contact point for questions regarding the report or its contents csr@aberdeen-asset.com 3.5 Process for defining report content CR report – Welcome; CR strategy, materiality & stakeholder engagement 3.6 Boundary of the report We report on all aspects of the business. 3.7 State any specific limitations on the scope or boundary of the report We report on all aspects of the business. 3.8 Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations, and other entities that can significantly affect comparability from period to period and/or between organisations All entities in the Group are covered by the report in the current and prior year. 3.9 Data measurement techniques and the bases of calculations Where possible we use international standards and measurement techniques. The techniques adopted have been disclosed within each section. 3.10 Explanation of the effect of any re-statements of information provided in earlier reports, and the reasons for such re-statement No restatement required. 3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report No significant changes on prior year. 3.12 Table identifying the location of the standard disclosures in the report This GRI appendix. 3.13 Policy and current practice with regard to seeking external assurance for the report Once again we have chosen not to have our report independently assured given its limited length and data content and the extensive internal review process in place at Aberdeen. 18 Corporate Responsibilty Report Profile Disclosure (yes/partial/no) Reference / comments Governance, commitments and engagement 4.1 Governance structure of the organisation, including committees under the highest governance body responsible for specific tasks, such as setting strategy or organisational oversight CR report – Corporate governance 4.2 Indicate whether the Chairman of the highest governance body is also an executive officer CR report – Corporate governance 4.3 For organisations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members CR report – Corporate governance; Annual report 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body CR report – CR strategy, materiality & stakeholder engagement Social and environmental performance do not impact compensation. Linkage between compensation for members of the highest governance body, senior managers, and executives (including departure arrangements), and the organisation’s performance (including social and environmental performance) Annual report – Remuneration report 4.6 Processes in place for the highest governance body to ensure conflicts of interest are avoided Annual report – Corporate governance report 4.7 Process for determining the composition, qualifications, and expertise of the members of the highest governance body and its committees Annual report – Corporate governance report 4.8 Internally developed statements of mission or values, codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation CR report – Our values Our CR Super Policy covers our seven pillar areas and can be accessed by all employees. 4.9 Procedures of the highest governance body for overseeing the organisation’s identification and management of economic, environmental, and social performance, including relevant risks and opportunities, and adherence or compliance with internationally agreed standards, codes of conduct, and principles The CR Steering Committee is chaired by Andrew Laing, Deputy CEO. The committee meets every two months to discuss developments, achievements and issues faced. Andrew Laing reports the PLC Board directly. 4.10 Processes for evaluating the highest governance body’s own performance, particularly with respect to economic, environmental, and social performance Annual report 4.11 Explanation of whether and how the precautionary approach or principle is addressed by the organisation We adopt a precautionary approach to environmental management, as set out in our group wide Environmental Policy (available on our website). We recognise that our activities have both direct and indirect impacts on the environment and the communities in which we operate and so accept our responsibility to identify and manage these impacts as effectively as possible. 4.12 Externally developed economic, environmental, and social charters, principles, or other initiatives to which the organisation subscribes or endorses We have been a member of the FTSE4Good Index since 2002, are a signatory to the UNPRI and CDP and this year our UK business achieved ISO 14001 certification. Further details can also be found on the CR website. 4.13 Memberships in associations (such as industry associations) and/or national/international advocacy organisations CR report – Corporate governance 4.14 List of stakeholder groups engaged by the organisation CR report – CR strategy, materiality & stakeholder engagement 4.15 Basis for identification and selection of stakeholders with whom to engage CR report – CR strategy, materiality & stakeholder engagement 4.5 Social and environmental performance does not impact Board compensation. www.aberdeen-asset.com 19 Profile Disclosure (yes/partial/no) Reference / comments 4.16 Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group CR report – CR strategy, materiality & stakeholder engagement 4.17 Key topics and concerns that have been raised through stakeholder engagement, and how the organisation has responded to those key topics and concerns, including through its reporting CR report – CR strategy, materiality & stakeholder engagement B. STANDARD DISCLOSURES: PERFORMANCE INDICTORS 1.Environment Performance indicators Disclosure (yes/partial/no) Location of disclosure Materials EN1 Materials used by weight or volume As an office based company our operations do not consume significant quantities of raw materials. EN2 Percentage of materials used that are recycled input materials Not material because Aberdeen does not use significant quantities of recycled materials. EN3 Direct energy consumption by primary energy source This information is not currently available. EN4 Indirect energy consumption by primary source This information is not currently available. Total water withdrawal by source As an office based company our operations do not have a significant impact on water consumption. Energy Water EN8 Biodiversity EN11 Location and size of land owned, leased, managed in, or adjacent to, protected areas and areas of high biodiversity value outside protected areas Not material to Aberdeen as our offices are located in urban areas and therefore do not have a material impact on protected areas or areas of high biodiversity outside of protected areas. EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas As above. Emissions, effluent and waste EN16 Total direct and indirect greenhouse gas emissions by weight 2,138 tonnes - 2.5 tonnes/FTE EN17 Other relevant indirect greenhouse gas emissions by weight 3,055 tonnes - 3.5 tonnes/FTE EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved CR report – Envrionment EN19 Emissions of ozone-depleting substances by weight As an office based company, Aberdeen does not have any activities that result in significant air emissions other than those incorporated within GHG reporting. EN20 NOx, SOx, and other significant air emissions by type and weight As above. EN21 Total water discharge by quality and destination As an office based company, our operations do not result in significant water discharge. EN22 Total weight of waste by type and disposal method 46.9 tonnes of general waste - 56.9kgs/FTE 85.9 tonnes recyclable waste - 104.0kg/FTE EN23 20 Total number and volume of significant spills Corporate Responsibilty Report The only area where this may be relevant is in the refuelling of emergency generators. No significant spills took place in the reporting year. Performance indicators Disclosure (yes/partial/no) Location of disclosure Products and services EN26 Initiatives to mitigate environmental impacts of products and services, and extent of impact mitigation CR report – Environment & Responsible investing EN27 Percentage of products sold and their packaging materials that are reclaimed by category Not applicable to Aberdeen’s operations. Compliance EN28 Nil Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations 2. Human rights Performance indicators Disclosure (yes/partial/no) Location of disclosure Investment and procurement practices HR1 Percentage and total number of significant investment agreements and contracts that include clauses incorporating human rights concerns, or that have undergone human rights screening This information is not currently available. HR2 Percentage of significant suppliers, contractors and other business partners that have undergone human rights screening, and actions taken CR report - Suppliers Non-Discrimination HR4 This information is not currently available. Total number of incidents of discrimination and corrective actions taken Freedom of Association and Collective Bargaining HR5 CR report – People and Suppliers Operations and significant suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and actions taken to support these rights Child Labour HR6 Given the nature of our business this is not a material risk. Operations and significant suppliers identified as having significant risk for incidents of child labour, and measures taken to contribute to the effective abolition of child labour Forced and Compulsory Labour HR7 Given the nature of our business this is not a material risk. Operations and significant suppliers identified as having significant risk for incidents of forced or compulsory labour, and measures to contribute to the elimination of all forms of forced or compulsory labour 3. Labour practices and decent work Performance indicators Disclosure (yes/partial/no) Location of disclosure Employment LA1 Total workforce by employment type, employment contract, and region, broken down by gender CR report – People LA2 Total number and rate of new employee hires and employee turnover by age group, gender, and region CR report – People Labour/management relations LA4 Percentage of employees covered by collective bargaining agreements CR report – People LA5 Minimum notice period(s) regarding significant operational changes, including whether it is specified in collective agreements Minimum notice periods, where applicable, are governed by state or local law. www.aberdeen-asset.com 21 Performance indicators Disclosure (yes/partial/no) Location of disclosure Occupational health and safety LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work related fatalities by region and by gender CR report – Health, safety & wellbeing LA8 Education, training, counselling, prevention, and risk-control programs in place to assist workforce members, their families, or community members regarding serious diseases CR report – Health, safety & wellbeing. No employees are involved in occupational activities which have a high risk of specific serious diseases. Training and education LA10 Average hours of training per year per employee by gender, and by employee category CR report – People LA11 Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings CR report – People LA12 Percentage of employees receiving regular performance and career development reviews by gender CR report – People Diversity and equal opportunity LA13 LA14 Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity CR report – People Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation This information is not currently available. Given the global nature of our business it is not possible to define minority groups on a worldwide scale. 4.Society Performance indicators Disclosure (yes/partial/no) Location of disclosure Local community SO1 Percentage of operations with implemented local community engagement, impact assessments, and development programs CR report – Community & charity Corruption SO2 SO3 SO4 Percentage and total number of business units analyzed for risks related to corruption CR report – Anti bribery and corruption Percentage of employees trained in organisation’s anti-corruption policies and procedures CR report – Anti bribery and corruption Actions taken in response to incidents of corruption CR report – Anti bribery and corruption All employees and business units are assessed. All employees are trained in our antibribery and corruption policies and procedures. No incidents of corruption took place in the past three years. Public policy SO5 22 Public policy positions and participation in public policy development and lobbying Corporate Responsibilty Report Aberdeen does not have a formal policy on lobbying practices. However, as one of the UK’s largest listed independent fund managers, we are asked from time to time to give house views on regulatory policy and business issues, and are invited to take part in an increasing number of public forums, whether conference, media or trade association related. We therefore have a formal policy committee in place which is chaired by the Head of Public Affairs. Performance indicators SO6 Disclosure (yes/partial/no) Location of disclosure It is the Group’s policy not to make contributions for political purposes. Total value of financial and in-kind contributions to political parties, politicians, and related institutions by country. Anti-competitive behaviour SO7 No such actions were faced in the financial year. Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes Compliance SO8 No such fines or sanctions were incurred in the financial year. Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations 5. Product responsibility Performance indicators Disclosure (yes/partial/no) Location of disclosure Customer health and safety PR1 Due to the nature of the business our products and services do not have significant health and safety risks. Life cycle stages in which health and safety impacts of products and services are assessed for improvement, and percentage of significant products and services categories subject to such procedures Product and service labelling PR3 In most of the countries in which we operate there are strict regulations which govern product and service information. We ensure that we comply with these standards. Type of product and service information required by procedures and percentage of significant products and services subject to such information requirements Marketing communications PR6 Programs for adherence to laws, standards, and voluntary codes related to marketing communications, including advertising, promotion, and sponsorship All financial promotions and image advertising are reviewed by the Compliance department via an internal database prior to distribution. PR7 Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship by type of outcomes There were no such incidents in the financial year. Customer privacy PR8 There were no such complaints in the financial year. Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data Compliance PR9 There were no such fines in the financial year. Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services 6.Economic Performance indicators Disclosure (yes/partial/no) Location of disclosure Economic performance EC1 Economic value generated and distributed, including revenues, operating costs, employee compensation, donations and other community investments, retained earnings, and payments to capital providers and governments Annual report EC2 Financial implications and other risks and opportunities for the organisation’s activities due to climate change CR report - Environment EC3 Coverage of the organisation’s defined benefit plan obligations Annual report EC4 Significant financial assistance received from government None www.aberdeen-asset.com 23 Performance indicators Disclosure (yes/partial/no) Location of disclosure Market presence EC6 Policy, practices, and proportion of spending on locally-based suppliers at significant locations of operation CR report - Suppliers EC7 Procedures for local hiring and proportion of senior management hired from the local community at significant locations of operation We operate in 23 countries and our workforce is represented by 49 different nationalities. Sixteen different nationalities are represented by our Country Heads. EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind, or pro bono engagement CR report – Community & charity 7.Financial services – sector specific guidelines Performance indicators Disclosure (yes/partial/no) Location of disclosure Product portfolio FS1 Policies with specific environmental and social components applied to business lines CR report – Responsible investing FS2 Procedures for assessing and screening environmental and social risks in business lines CR report – Responsible investing FS3 Processes for monitoring clients’ implementation of and compliance with environmental and social requirements included in agreements or transactions CR report – Responsible investing FS4 Process(es) for improving staff competency to implement the environmental and social policies and procedures as applied to business lines CR report – Responsible investing FS5 Interactions with clients/investees/business partners regarding environmental and social risks and opportunities CR report – Responsible investing FS6 Percentage of the portfolio for business lines by specific region, size (e.g. micro/SME/large) and by sector This information is not currently available. FS7 Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose CR report – Responsible investing FS8 Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose CR report – Responsible investing Coverage and frequency of audits to assess implementation of environmental and social policies and risk assessment procedures Annual internal audits for responsible investing policies and procedures. Audit FS9 Active ownership FS10 Percentage and number of companies held in the institution’s portfolio with which the reporting organisation has interacted on environmental or social issues CR report – Responsible investing FS11 Percentage of assets subject to positive and negative environmental or social screening CR report – Responsible investing FS12 Voting polic(ies) applied to environmental or social issues for shares over which the reporting organisation holds the right to vote shares or advises on voting This information is not currently available. 24 Corporate Responsibilty Report 121000556