21 CAREER PLANNING TOPIC 1: GOALS AND LONG-TERM PLANNING

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CAREER PLANNING
Date: ____________
Rating: ___________
Text pages: 522–560
TOPIC 1: GOALS AND LONG-TERM PLANNING
1. One of the first steps in developing long-term goals is to define your (reasons for entering the field
of esthetics)
.
2. Name and briefly define the three key elements that contribute to your professional image.
a)
(aptitude—knowledge, ability, competence, skills)
b)
(appearance—how you look; consists of neat, clean personal appearance and good grooming)
c)
(attitude—how you conduct yourself; should be pleasant, courteous, helpful; good communication and
interpersonal skills and work habits)
3. List nine ways in which you can demonstrate a good work ethic.
a)
(work cooperatively with others)
b)
(demonstrate flexibility and dependability)
c)
(solve problems productively)
d)
(handle criticism well)
e)
(practice care and caution to avoid problems)
f) (be willing to learn new techniques)
g)
(use negative experiences as an opportunity to improve your skills)
h)
(always maintain a positive attitude)
i)
(take responsibility for your own continuing education)
4. The first step in effective time management is (being prepared)
.
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5. What kinds of tasks can you perform at the end of the day in preparation for the next day’s workload?
a)
(clean the work space)
b)
(replenish supplies)
c)
(sanitize implements)
d)
(look at appointment book, pull client files, and review them)
e)
(confirm appointments and give clients advance notice of any special instructions)
f) (be willing to learn new techniques)
6. Careful planning and preparation help ensure that the service is (relaxed)
the perceived benefits for clients.
, which is one of
TOPIC 2: PREPARING FOR LICENSURE
1. Before you can apply for your first job, you must complete the required training and (pass the state
licensing exam)
2. List nine strategies for preparing for your licensing exam.
a)
(Organize your notebook and class materials for easy review.)
b)
(Study your vocabulary lists.)
c)
(Scan the text and review questions at the end of each chapter.)
d)
(Use any study guides that are available.)
e)
(Review past tests and quizzes.)
f) (Do not cram just before the test.)
g)
(Make use of all tips your instructors give you.)
h)
(Eat properly, exercise, and get plenty of rest in the weeks prior to the exam.)
i)
(Maintain a positive attitude toward the test—it is a necessary and useful step toward your goal of
becoming a licensed esthetician.)
.
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3. Match the following types of test questions with their descriptions.
essay
matching
multiple choice
true or false
(true or false)
offer only two choices
(matching)
match questions to a list of choices
(multiple choice)
typically offer four to six choices
(essay)
open-ended questions that allow testers flexibility in how they present
their answer
4. True or false questions using absolute words such as all, none, always, or never are generally
.
(not true)
5. In multiple-choice questions, two choices that are identical must both be (wrong)
.
6. Before you begin a test, if something is not clear, always (ask questions)
.
7. In a written exam, answer questions you are (sure)
you are (unsure)
about first, and save the questions
about for last.
8. When taking a trial run for a practical exam, pay close attention to timing as well as to (sanitation
and safety procedures)
.
9. Your (resume)
gives potential employers a summary of your education, work experience,
and relevant accomplishments and achievements.
10. When you compose your resume, remember that the average employer will spend about (20)
seconds scanning it to decide whether or not to contact you for an interview.
11. What general types of information should you include in your resume?
a)
(name, street address, phone number, e-mail address)
b)
(career goals and objectives)
c)
(summary of professional qualifications)
d)
(employment history or experience)
e)
(relevant awards and achievements)
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FUNDAMENTALS FOR ESTHETICIANS COURSE MANAGEMENT GUIDE
12. Your resume should highlight (transferable)
work experiences.
skills, that is, skills that can be applied from other
13. Words such as established, increased, and developed are considered (action or power)
words.
14. List four things you should not include in a resume.
a)
(reference to salary levels or requirements)
b)
(reason for leaving your last position)
c)
(a photo of yourself)
d)
(personal commentary and pastimes not directly related to business)
15. A resume should always be accompanied by a (cover letter)
presentation of your work.
that completes the written
16. An effective cover letter includes:
a)
(a statement that identifies the position you are interested in)
b)
(the reason you are interested in working in that particular salon or spa)
c)
(a brief description of your qualifications for the position)
d)
(your philosophy of teamwork and how your contribution will benefit the spa or salon)
17. A (portfolio)
of your work includes before and after photos of your skin care or makeup
artistry, awards, letters of recognition, and other documents.
TOPIC 3: THE JOB SEARCH
1. Before accepting a job offer it is a good idea to learn as much as you can about a salon’s (history)
and (philosophy)
2. List six work conditions that you should consider when searching for the right job fit.
a)
(schedule flexibility)
b)
(salary)
c)
(benefits)
d)
(opportunities for advancement)
e)
(safety)
f) (ethical considerations)
.
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3. If you wish to stay abreast of new treatments and techniques, you may wish to find out if a prospective
employer offers (continuing education)
.
4. A good way to learn about a salon or spa without the pressure of being a job candidate is an
.
(information interview)
5. Professional etiquette dictates that you send a handwritten (thank-you note)
to a salon owner or manager who meets with you.
6. Identify the types of skin care practice described below.
(full-service salon)
provides hair, nail, and skin care services
(wellness center/spa)
focuses on health; may offer skin care and holistic
services targeted to healthy aging
(medical spa)
integrates surgical and esthetic skin care treatments and
spa services
(independent skin care clinic/day spa)
offers variety of skin care treatments for face and body,
makeup, nail care, massage, and other holistic services
7. In what types of settings are medi-spas located?
a)
(hospitals)
b)
(laser centers)
c)
(independent medical practices such as cosmetic surgery or dermatology offices)
8. A (franchised)
salon is owned by individuals who pay a fee to use the company name and is
part of a larger organization or chain of salons.
9. Who makes decisions about size, location, and services in a franchise? (the parent company)
10. What are two advantages to belonging to a franchise? (national marketing campaigns and employee
benefits packages)
11. What are three advantages of working for an independently owned skin care clinic or day spa?
a)
(It is a more intimate setting.)
b)
(The esthetician can work closely with a smaller group of practitioners.)
c)
(There is a greater opportunity to build long-lasting relationships with clients.)
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12. What are three advantages of working for a full-service salon or day spa?
a)
(It offers the full spectrum of beauty services.)
b)
(It offers the opportunity to become part of a larger team.)
c)
(High-end image salons may appeal to those who like to keep on the cutting edge of the beauty and
fashion business.)
13. The (resort)
or (destination)
spa is often associated with a hotel facility.
14. Define networking. (Networking is a method of increasing contacts and building relationships to further
your career.)
15. Always take an additional copy of your (resume)
already mailed one to the interviewer.
to a job interview even if you have
16. Describe briefly how each of the following elements should fit into your overall appearance on a job
interview:
a) makeup
(simple; should focus on natural glow)
b) nails
(clean, short, manicured, neutral polish)
c) hairstyle
(unpretentious, styled away from the face, especially if you will perform a facial)
d) clothing
(neutral-colored suit that is clean, pressed; shoes polished and in good condition)
17. List nine basic guidelines for an effective job interview.
a)
(Be on time.)
b)
(Use good manners.)
c)
(Appear relaxed and confident.)
d)
(Listen respectfully without interrupting.)
e)
(Answer questions thoughtfully.)
f) (Answer questions honestly.)
g)
(Speak clearly and use good language.)
h)
(Do not criticize previous employers or instructors.)
i)
(Always thank the interviewer.)
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18. What are some questions that you cannot legally be asked during an interview? (questions about age
or date of birth, race, religion, national origin, marital status, disabilities, medical or health problems, and
citizenship)
TOPIC 4: ON THE JOB
1. Estheticians may be required to educate not only clients but also (staff)
treatments and products.
about new
2. A good standard for evaluating an employee’s performance is the (job description)
.
3. Explain the quota system. (It is a method for gauging the amount of sales
and targeting production levels.)
4. Many salon managers set both individual and (team)
sales goals.
5. An esthetician is generally evaluated (90 days or 3 months)
once a year thereafter.
after beginning a job and
6. The salon industry bases its wage structure largely on a percentage or (commission)
method.
7. What are the factors that affect wages?
a)
(esthetician’s level of training and experience)
b)
(type of salon)
c)
(geographic location)
d)
(pricing)
8. Salaries based on a (flat)
week, even if you work more hours.
9. Salaries based on an (hourly)
10.
(Commission)
(40)
rate are generally based on a minimum wage and a 40-hour
rate are paid only for the hours you work.
-based wages are tied directly to your performance and vary between
and (60)
percent of the services you perform.
11. The first step in financial planning is keeping track of all your (expenses)
them against your total (income)
and weighing
.
12. Meeting your financial obligations in a timely fashion helps you establish good (credit)
which is a particularly important consideration if you wish to own your own business someday.
,
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TOPIC 5: COMMUNICATION SKILLS
1. Esthetics is a (people)
effectively with others.
-oriented business that requires learning to (communicate)
2. List ten guidelines for effective communication.
a)
(Keep client information confidential.)
b)
(Do not use offensive language, make slanderous remarks, or gossip.)
c)
(Ask open-ended questions rather than those that require a yes or no response.)
d)
(Practice active listening and give clients and others your undivided attention.)
e)
(State information clearly and concisely; avoid elaborate explanations.)
f) (Do not argue with clients or others.)
g)
(Take the time to motivate and reassure clients.)
h)
(Use positive language whenever possible.)
i)
(Paraphrase and summarize information for the client.)
j)
(Educate and inform your clients.)
3. What is a role model? (A role model is a person whose behavior and success you would like to emulate.)
4. List seven sources of continuing and advanced education.
a)
(alumni and trade associations)
b)
(manufacturers and distributors)
c)
(trade publications and professional newsletters)
d)
(workshops and seminars)
e)
(adult education centers and community colleges)
f) (the Internet)
g)
(books and videos)