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OUR PROMISE: Knowing that every child’s
life is sacred, it is the promise of Cook
Children’s to improve the health of every
child in our region through the prevention
and treatment of illness, disease and injury.
March 2011 | Issue 187
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What’s so Urgent in Southlake?
Southlake’s growth from a rural area to a booming and tight knit
community is an amazing story. The city has much to be proud of including
being named on Forbes.com as the most affluent neighborhood in the United
States in 2008. Cook Children’s has been a part of the community for many
years and is growing along with Southlake to meet the health care needs of
the children in this ever-changing population.
On March 3,
2011, members of the Southlake Business Exchange
and a gathering of special guests witnessed the next
chapter of growth for this community and Cook
Children’s – the ribbon-cutting of Southlake’s first
pediatric urgent care and specialty center (at right).
The doors will officially open for patients on
April 1, and Cook Children’s will celebrate with
Southlake residents during a fun filled family event
on April 23.
This new development enhances the relationship Cook Children’s already has with the Southlake,
Grapevine, Colleyville and Keller areas and brings directly to Southlake a Cook Children’s Urgent Care
center which will be open seven days a week from 11 a.m. to 10 p.m. In addition, several pediatric specialty
services will be available, including neurology, cardiology, gastroenterology, pulmonary, endocrinology,
orthopedic surgery, pediatric surgery, hand surgery, psychiatry and psychology (testing and therapy).
Among the many amenities incorporated in this multi-specialty facility are an iMac book in all the
waiting rooms with internet access and an interactive waterfall on the wall. The kids, and the parents too,
will undoubtedly be impressed by this cool new feature,in which the ‘water’ moves when you touch it.
Medical Center President Nancy Cychol said, “By opening the first pediatric urgent care and specialty
service, we are meeting the needs of Southlake and its residents. Southlake continues to grow in population
and we feel this is the best way possible to meet the health care needs of the community, by going directly
to them.”
NICU stays BSI-free for 500 days and counting
Join us in boisterous praise of our NICU staff who have successfully kept this unit free of bloodstream
infections for more than 500 days as of Friday, March 11, or as their breakroom scrolling marquee says:
What BMV truly means
With a few scans of some barcodes, bedside caregivers can have high confidence that the medication
a child is about to take is just what the doctor ordered.
While “BMV” is literally the acronym for Bedside Medication Verification, the true definition of BMV
and what it means to Cook Children’s is much greater. BMV truly means ‘increased patient safety’ because
it aims to reduce medication errors on the administrative side.
At Cook Children’s, patient safety has always been and always will be a high priority and BMV is
another tool in our toolbox, like CPOE and electronic medical records, for us to continue making acrossthe-board patient safety a reality. With BMV in place throughout the entire Medical Center since last fall,
many units are achieving our target by posting an average 95 percent scan rate and more than 400 users
had an admirable 100 percent average scan rate.
Three years ago when planning on this IS-led project was initiated, many pieces needed to fall into
place from caregivers adapting their procedures and bedside care to acquiring all the technology necessary
to make BMV barcode scanning possible, such as the need for computers with
scanners at every bedside, new armbands, and barcodes on all medications.
For Pharmacy, the addition of the medication repackager (at right) and carousel
were essential because they drastically increased the efficiency in preparing
medication through packaging and labeling each pill or dose with a barcode.
From the Pharmacy staff’s perspective, Medication Safety Specialist
Lorrainea Williams understands how BMV helped their team achieve their
purpose. “Our role is to provide the best care of our patients by ensuring that
their medicines are appropriate, have desired results, few side effects, and are
dispensed with the upmost care,” Williams says.
Williams continues to explain that BMV does not replace clinical judgment
by the caregivers but rather is a means to instant and consistent results with what the doctor truly
prescribed. And, the staff recognizes the value of BMV. She says, “The reason the response from caregivers
has been extremely positive and complimentary is due to the fact that a great product was rolled out that
delivered on and keeps delivering what was promised.”
The ongoing success of BMV as a way of life for our staff is a direct result of treating it as an allinclusive project and fostering collaboration. Sustaining these incredible scan rates is possible because of
a dedicated group that evaluates caregiver BMV feedback on a weekly basis to identify any barriers and
process improvement opportunities.
Patient Safety Officer Joann Sanders, M.D., says, “This really is a tribute to our caregivers that have
helped shape this program to make it the best possible program to increase patient safety. Along with
a significant shift in culture with the implementation of CPOE and electronic medical records, these
caregivers embraced BMV because they recognized that is was aligned with the best patient care we
can provide. And that is why BMV smoothly and successfully became a part of caring for children at
Cook Children’s.”
If you haven’t completed your online parking form, visit CookNet,
‘i want to...’ and ‘update Parking Form’ today to do so.
Junior Achievement reaches little kids in a big way
Cook Children’s promise centers around the improvement of all children’s lives in the area we serve.
So it is fitting that Cook Children’s has continued its partnership with Junior Achievement USA (JA), a local
nonprofit organization that provides several solutions to increase the percentage of high school students
who graduate with a diploma.
This year, several Cook Children’s employees joined a one-day volunteer program sponsored by JA that
helps students connect what they are learning in school to the real world. Children in the kindergarten, first
and second grade classes of Lilly B. Clayton elementary school were treated with special visitors from Cook
Children’s that taught them important lessons about “Ourselves,” “Our Families,” and “Our Community.”
These volunteers were led by Jacquie Miller, Director of Anesthesia and Shane Mathew, Safety &
Emergency Manager, and included:
Eric Presson,
Administration
Stan Davis,
Administration
Amanda Martin,
Laboratory
Ambree Vickers,
Finance
Audra Trussell,
Child Life
Brian Fox, Radiology
Cathy Ross, Radiology
Cindi Van Order,
Pharmacy
David Hollar, Security
David Matteson,
Administration
Destiny Clarke-Davis,
Child Life
Joe Paugh, Neurology
Julie Withaeger,
Magnet Program
Laura Grywatch,
Radiology
Cook Children’s and JA
will partner again in May to do
a similar one-day program for
older kids. If you would like
to participate, please contact
your director and look for
information to follow about
this important program!
Louis White, Security
Margie Dorman
O’Donnell, Case
Management
Misty Wallis,
Radiology
Nick Markham,
Environmental
Services
Noelia Echols, Surgery
Pam Stevens, Patient
Registration
l to r: Amanda Martin and Serelia Frankin work
with the students.
Completed Lawson MSS
training and got questions?
Here is your chance to shed some additional light
on what is expected of you when working in Lawson
Manager Self Service. Visit CookNet for a list of dates,
times and locations of these Help Sessions.
Please note these Help Sessions are intended for
managers, directors and above.
Sarah Macomber,
Anesthesia
Serelia Franklin,
Laboratory
Spencer Seals,
Administration
Stephanie Harden,
Finance
Veronica Rios,
Finance
Veronica Tolley,
Orthopedics
l to r: Shane Mathew, JA’s Laura
Clingman and Jacquie Miller
Time to join the March of Dimes 2011
As you now know, our NICU has surpassed a significant milestone in protecting the lives of our littlest
patients by eliminating bloodstream infections for the last 500 days.
Through your support of the next March of Dimes walk on Saturday,
April 16, you can help out babies just like them.
Cook Children’s has long been a proud sponsor of March of
Dimes and this year’s rallying cry is “We march because babies
can’t march for themselves.” By registering as a member of
Cook Children’s team at www.marchforbabies.org/team/t1501002,
you get to be a part of this important cause.
Simply register and donate a minimum of $20, and you will
receive a free Cook Children’s March of Dimes team shirt (seen
We march because babies
can’t march for themselves.
march
of dimes
here). This year the shirts are available in adult sizes small to 3XL.
Be sure to notify Candice Alphin at 682-885-3853 or Candice.alphin@cookchildrens.org or one of the
Team Captains below to ensure that your team shirt is ordered. Shirts will be distributed prior to the walk.
For all walkers who register prior to March 14, a drawing will be held to win one of five pairs of Texas
Rangers’ tickets.
Here are this year’s Team Captains:
3 North/South - Stacey Schroder
3P - Diane Holman
Arlington Cardiology - Rosa Marquez
Bone Marrow - Lisa Still
Child Life - Mandy Ebner
CCPN Grapevine/Colleyville - Misty Bernard
CCPN Hurst - Latray Goree
CCPN Northside - Armida Ballesteros
HIM - Leann Threadgill
HR (Burnett) - Suzanne Seider/Melissa Stow
Lab - Linda Snow
NICU - Amanda Davis
Organizational Dev - Rachel Bowes
PFS/CBO South Hills - Felicia Moore
PICU - Anna Hollis
Pulmonary - Michelle Dearing
Radiology - Esther Rutledge
Rehab - Carmen Landry
Respiratory - Karla Richardson
Social Work - Montse Lightfoot
South Rehab - Heather Ross
TCU - Delores Moore
If you have any question, please contact Alphin or any of the Team Captains listed above. Please
join us on April 16 at 8:30 a.m. at Farrington Field as we stand up and walk for the more than 29,000
premature babies born in Tarrant County.
Are you ready to save some daylight?
This Sunday marks the beginning of Daylight Saving Time, so be sure to set your clocks forward an hour
before going to bed on Saturday night.
If you are an employee, who will be working during the Daylight Savings Time Change at 2 a.m. on
Sunday, March 13, 2011, remember to clock in and out from the same Kronos clock when you are swiping
in and/or out for shifts covering the 2 a.m. time change. This is necessary so employees that work during
this period are paid correctly. Also, employees scheduled to work the shift during this change at 2 a.m.,
Sunday, March 13, 2011, will work one less hour during this time.