CATEGORIES reference): 1. ABOUT ACNE

Master FAQ CATEGORIES & Sub-categories (Included here stripped of questions for faster
reference):
1. ABOUT ACNE
1.1. WHAT IS ACNE
1.1.1. Acne Basics
1.1.2. Incidence & Prevalence of Acne
1.1.3. Acne & Other Skin Disorders
1.1.4. Women & Acne
1.1.5. Myths & Truths About the Causes of Acne
1.1.6. Body Acne
1.1.7. Glossary
1.2. EFFECTS OF ACNE
1.2.1. Scarring & Discoloration
1.2.2. Emotional & Psychological Effects
1.3. WHAT MAKES ACNE BETTER OR WORSE
1.3.1. Self Care
1.3.2. Lifestyle & Environment
1.3.3. Hair, Skin & Beauty
2. ABOUT PROACTIV
2.1. THE PROACTIV STORY
2.2. HOW PROACTIV WORKS
2.2.1. The Science Behind Proactiv
2.2.2. What to Expect
2.3. WHO PROACTIV IS FOR
2.3.1. Age of User
2.3.2. Gender of User
2.3.3. Skin Type/Tone
2.3.4. Blemish Form
2.3.5. Proactiv & Other Skin/Medical Conditions
2.4. GENERAL SAFETY INFORMATION
2.5. THE NEW PROACTIV
2.6. PROACTIV CORPORATE VALUES
2.6.1. Superior Product Development & Testing
2.6.2. Individualized Care & Advice
2.6.3. Courteous Customer Service
3. HOW TO USE PROACTIV
3.1. Starting Off Right
3.2. Product Usage
3.3. The Routine
3.4. Bonus Gifts, Kit Extensions & Catalog Products
3.5. DO’S AND DON’TS FOR PROACTIV USERS
3.5.1. Sun Exposure
3.5.2. Moisturizer & Sunscreen
3.5.3. Makeup
3.5.4. Hair Products
3.5.5. Other Do’s and Don’ts
3.6. SKIN REACTIONS & ALLERGIES
3.7. OTHER TREATMENT OPTIONS
3.7.1. Over-the-Counter Treatments
3.7.2. Doctor/Dermatologist Care
3.7.3. Esthetician and Spa Treatments
3.7.4. Developments in Acne
3.7.5. Natural Products & Supplements
4. PRODUCT INGREDIENTS
4.1. Product Ingredient Listings
4.2. Understanding Proactiv Ingredients
4.3. Benzoyl Peroxide
5. PURCHASING & RETURNS
5.1. Ordering Proactiv
5.2. Payment and Billing
5.3. Sales Tax
5.4. Shipping and Handling
5.5. Order Status and Tracking
5.6. The Proactiv Promise Guarantee
6. PREFERRED CUSTOMER PROGRAM
6.1. Program Membership
6.2. Personalized Account
6.3. Online Preferred Customer Catalog
7. THE PROACTIV PROMISE GUARANTEE
8. SECURITY & PRIVACY
9. TECHNICAL SUPPORT
MASTER FAQ Questions & Answers:
1. ABOUT ACNE
1.1. WHAT IS ACNE
1.1.1. Acne Basics
1. What is acne?
Acne is a controllable condition—and that is the most important thing for every acne sufferer to
understand. It is influenced by genetics and hormones, and affects about 50 million people of all
ages, skin types and ethnicities in the United States.
Acne is characterized by the formation of blemishes on your face and/or body. The blemishes
form when hormonally triggered sticky sebum (oil from your own glands) combines with dead
skin cells to clog pores, forming blackheads or whiteheads. The P. acnes bacteria, which are
present on everyone‘s skin, can get trapped in the clogged pores and multiply, causing
infections under the surface. This can lead to inflammation, visible as red, raised, often swollen
and sore lesions (bumps in the form of papules, pustules, nodules and cysts). For a more
detailed explanation of what acne is, visit See Acne.com: The Science of Acne
[http://www.acne.com/adult/why-do-i-get-it/the-science-of-acne/].
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2. How do acne blemishes form?
Acne blemishes form when hormones influence both overproduction of sticky sebum (oil) and
abnormal keratinization (cell renewal). Normally the skin cells in your pores are in a constant,
gradual state of renewal. The average person loses about 1 million cells every 40 minutes,
which are sloughed off into the environment to constitute the majority of what appears as house
dust as they mix with your skin‘s natural oils. But sometimes the dead skin cells don‘t shed
evenly or cell turnover slows down, so skin cells mix with the sticky sebum and form a plug
called a ―comedo‖ inside the hair follicle (pore). This plug blocks the pore like a cork in a bottle
and eventually appears as a whitehead (closed comedo) or a blackhead (open comedo). When
the pores are clogged, the P. acnes bacteria colonizing the skin become trapped inside the
follicle, feed on the pooled sebum (oil), and proliferate to abnormally high levels. In the process,
the sebum is broken down into small molecules that leak outside the follicle provoking an
inflammatory response by your body‘s immune system. This complex process—the plug,
bacterial over-growth, entrapped oil and inflammation—occurs inside a pore one to three weeks
before a pimple becomes visible as a painful and unsightly lesion (bump). Some individuals are
genetically programmed to have an over-reactive response to this process, which leads to
moderate and severe forms of the disease called ―acne.‖ See Acne.com: The Science of Acne
[http://www.acne.com/adult/why-do-i-get-it/the-science-of-acne/] for a more detailed explanation
and illustrations.
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process
3. Are there different kinds of acne?
While all acne has the same root cause, it can range in severity from comedones (blackheads
and whiteheads) to nodules and cysts depending on the person.
The language of acne can be confusing, but understanding it is important for assessing the
severity of your condition, and can be the first step in understanding how best to control it. So
here is a brief summary of the words used to describe acne lesions:
Comedo (whiteheads or blackheads). The comedo is the basic acne lesion, which is a
plugged pore. If the plugged pore stays under the skin, it‘s called a closed comedo and
forms a white bump or whitehead. If it dilates the pore, it‘s called an open comedo and forms
a blackhead. The blackish appearance of blackheads is not due to dirt, but is a blend of skin
pigment (melanin) and oxidized oil.
Papules. Inflamed lesions that typically appear as small, pink bumps that can be tender to
the touch.
Pustules. Acne lesions that contain pus and are red at the base.
Nodules. More serious acne lesions that extend deeper in the skin, are painful, and can
cause scarring.
Cysts. Deep, painful, pus-filled lesions that can cause scarring.
Visit Acne.com: Acne Types [http://www.acne.com/#/types-of-acne/acne-types/] to see photos of
the different types of acne and understand recommended treatment according to severity.
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papule, pustule, nodule, cyst, cystic acne, nodular acne, acne severity
4. What‘s the difference between cystic acne and nodular acne?
Both nodular and cystic acne are severe forms of acne that extend deep into the skin, may be
very painful, do not respond well to most therapies other than isotretinoin, and may leave scars
after healing.
The nodules in nodular acne are characterized by solid, inflamed, dome-shaped or lesions
(bumps), while the cysts in cystic acne are generally larger than nodules, and are sac-like
lesions containing liquid or semi-liquid material consisting of white blood cells, dead cells, and
bacteria.
Cysts and nodules often occur together in a severe form of acne called nodulocystic. Some
acne investigators believe that true cysts rarely occur in acne, and that (1) the lesions called
cysts are usually severely inflamed nodules, and (2) the term nodulocystic should be
abandoned. Regardless of terminology, this is a severe form of acne that is often resistant to
treatment and likely to leave scars after healing.
If you believe you have nodular or cystic acne, we recommend you see a dermatologist as
soon as possible.
For more information on cystic or nodular acne, visit Acne.com: Nodules and Cysts
[http://www.acne.com/#/types-of-acne/acne-classification/nodules-and-cysts/].
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5. Why do I have big, juicy pimples while my friend, who also has acne, just gets whiteheads and a
few small red bumps?
For some, acne manifests as comedones (blackheads or whiteheads) or small papules (red
bumps), while for others it becomes inflamed and turns into larger, redder, sometimes pus-filled
bumps (papules and pustules), or at the extreme, cystic acne. The difference comes down to
genetics since it is your body‘s immune response that determines the degree of inflammation
that a blemish will have.
Every acne blemish has its own lifecycle. Most pass through several stages before
disappearing, and the length of time can differ from person to person and pimple to pimple. That
is because when a pore gets plugged with sebum (oil) and dead skin cells, bacteria may begin
to feed off that mixture, multiply, and release by-products that can elicit an immune response.
This causes white and red blood cells to surround the follicle often resulting in tissue damage.
So it‘s really your body‘s best effort to defend you against what it perceives as an infection that
results in the most severely inflamed lesions. So while those ―big, juicy pimples‖ are disturbing
and painful, they are also a sign that your lesions (pimples) are healing.
Some people have a genetically overactive immune response to this pore-plugging and bacteria
growth process and get severe cystic acne. Others have a more minimal response and end up
with smaller bumps in response to the same oil and bacteria levels. That is why genetics are
such a key determinant of who will get acne, and the degree of severity.
Other things that may influence the course of lesion development include:
Use of occlusive (pore-clogging) makeup, greasy skin or hair products (like pomades)
that obstruct the pore (are acnegenic or comedogenic).
Your general health status (influenced by diet, sleep, stress, exercise, pregnancy and
menopause).
Environmental influences such as humidity, pollution or physical irritation (friction) from
clothing or sports gear that can slow a lesion‘s healing process.
Certain medications that can trigger acne such as lithium, oral steroids, iodine and
epilepsy medications lengthen the healing process of your skin.
So be sure to maintain good overall health and protect your skin with the right products and
materials.
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6. How do I know if I have acne?
There are many skin conditions whose symptoms resemble acne. Some key telltale signs that
your condition is actual acne include:
The presence of blackheads or whiteheads. Other skin conditions create a red, inflamed
condition without any precursors,
The absence of enlarged red blood vessels under the skin, or overall facial flushing when
experiencing heat, drinking alcohol or eating hot or spicy foods. These are symptoms of
rosacea, which is often mistaken for acne.
A positive response to acne medications.
Visit Acne.com: Is it Really Acne? [http://www.acne.com/types-of-acne/is-it-really-acne/] to learn
more about other skin conditions that can resemble acne.
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7. Would my acne be considered mild, moderate or severe?
The following grading system, created by Drs. Rodan and Fields, gives some guidelines for
rating your own acne:
Comedones
Papules
Mild Acne
SeveralVery few
many (<25)
(<5)
Moderate Acne
SeveralFew-several
numerous
(5-20)
Severe Acne
Scattered
Numerous
(>20)
Pustules
Nodules/Cysts Scar
No. of Areas
Involved
Very few
(<5)
None
No
1 location only
Few-several
(5-20)
Occasional
(<5 at a time)
No
1 to 3
Numerous
(>20)
Many (>5 at
all times)
Often
1 to 3
(Add images of different severity levels?)
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bad is my acne
8. What causes acne?
Acne is a complex condition whereby changes in your body can occur and make you susceptible
to breakouts. The primary predictor of whether someone will get acne is whether other family
members had it. It‘s important to understand that acne is tied to your genetics. Acne is not your
fault. It‘s not caused by what you eat or how often you wash your face.
The formation of acne is a complicated 4 step process: (1) sticky sebum (oil) combines with
dead skin cells to plug a pore; (2) sebum becomes trapped behind the plug; (3) P. acnes
bacteria proliferate as they feed off the oil; and (4) the body‘s inflammatory response.
Your genetics can determine how much oil (and how sticky the oil) your body produces, how
quickly your cells turn over, how easily the P. acnes bacteria proliferate on your skin and how
quickly your body reacts with an inflammatory response.
So, what triggers this chain of events? Experts now believe that the condition is generally set off
by hormonal activity. During puberty, and at other times of life stage changes or cycles (such as
menstruation, pregnancy and menopause for women), fluctuations in certain hormones,
particularly androgens and estrogens, can occur in both males and females. These hormones
trigger the sebaceous glands in the face, and parts of the body, to begin producing a stickier
sebum, and can affect the cell shedding activity of the hair follicles.
There are other co-factors that can play a role in exacerbating the acne condition, including
stress, diet, travel/climate change and mechanical irritation. However, these are not the true
causes of the condition. They can exacerbate acne prone skin and will be explored further in the
―Myths & Truths About The Causes of Acne Section‖ since they are important to understand in
order to better control the condition.
See more on acne causes for teens at Acne.com: Teens [http://www.acne.com/teen/why-do-iget-it/what-causes-acne/] and adults at Acne.com: Adults [http://www.acne.com/adult/why-do-iget-it/].
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9. Can acne be cured?
Unfortunately, there is no cure for acne. Even prescription oral antibiotics or isotretinoin do not
cure acne. Since acne is an inherited condition, there is no way to truly eliminate it. However,
there are treatment plans that can keep your acne under control long term. Dermatological
research has identified the four factors that combine to make a pimple:
A plugged pore (due to sticky sebum and dead skin cells)
Bacteria proliferation
Oil accumulation
Inflammation
That‘s why Drs. Rodan and Fields developed Proactiv® as a full-face daily treatment that
addresses these factors that may be silently occurring in any one of the 10,000 pores on your
face. This approach to acne care is your best chance of preventing breakouts continuously so
that you can go through life with clear skin and prevent potential scarring.
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1.1.2. Incidence & Prevalence of Acne
10. Why do some people get acne while others don‘t?
Studies have demonstrated that heredity plays a major role in determining who will develop
acne. If your parents suffered from acne, you have a higher chance of developing it. But family
history is not an absolute predictor. In fact, in studies of identical twins, if one twin has acne,
most likely the other twin will as well. However, the severity of their acne can differ. This
indicates that genetic predisposition may interact with environmental and other factors to
determine whether or not the condition will arise, and if so, how severely one will be affected. So
there are hygiene, health and lifestyle choices at play as well as genetics, which means that
there are things within your control that can influence the direction of your acne. Read more on
that in the ―Myths & Truths About the Causes of Acne‖ section (About Acne>What is
Acne>Myths & Truths About the Causes of Acne).
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11. How common is acne?
Acne is the most common of all skin disorders. Almost everyone will have at least mild acne at
some time in his or her life. Acne can occur in young infants as well as in the elderly, but it is
most often seen in teens and young adults with 85-100% of adolescents between the ages of 12
and 17 getting at least occasional whiteheads, blackheads or pimples. The vast majority of
adults and teens attempt to self treat their acne, which is why it is important for people to
understand more about the condition.
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12. Who gets acne?
Acne can affect all age groups and both genders. The condition often appears or reappears from
the early teens thru the 50's. At least 85% of all teenagers, regardless of race or ethnicity, get
acne, with 25% of those having severe acne or scarring. Furthermore, at least 30% of adult
women and 10% of adult men get acne
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13. When do people get acne?
Acne typically starts around the time a person reaches puberty (about age 11 for girls and age
13 for boys) and usually lasts for five to ten years. However, acne can persist into the late
twenties or thirties or even beyond. About 25% of teens with acne will still have it when they turn
25.
Some people, most often women, get acne for the first time as adults. It is suspected that
increased stress is the reason more women in their 20s, 30s and 40s are getting acne than ever
before. It‘s also possible that adult women who had period breakouts in the past were simply not
properly diagnosed (or self-identified) with the condition, making the numbers seem high and
growing today when there is much greater awareness that monthly breakouts are, indeed, acne.
Temporary acne sometimes also occurs on the faces of newborns as well.
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14. Why do so many teenagers get acne?
When you begin puberty, certain hormones, called androgens, increase in both males and
females. These hormones trigger the sebaceous glands in the skin to enlarge and produce more
sticky sebum. For acne-prone people, too much sticky oil and too little shedding of dead skin
cells around the hair follicle causes a plug to form in the pore and begin the acne formation
process. Studies show that the earlier you begin treatment for pre-pubertal acne, the less severe
it becomes and the less likely it is to scar.
Visit Acne.com: Why Me? [http://www.acne.com/teen/why-do-i-get-it/what-causes-acne/] and
Acne.com: Teen Hormones [http://www.acne.com/teen/why-do-i-get-it/your-hormones-acne/] for
more details about teenage acne.
Puberty, teen acne, teenage acne, androgens, why teens, pre-teens, tween
15. How long will my acne last?
For most teens with acne, the condition lasts about 5 to 7 years. However, waiting for a teen to
"outgrow" acne can be a serious mistake. Medical treatment can improve appearance and self
esteem, and prevent the development of lifelong scars (physical and emotional). In addition, a
significant percentage of teens will continue to have acne well into their 20s and beyond.
The data shows that the average woman with adult acne has it for about 20 years. It is often
associated with the menstrual cycle, stress, hot/humid environments, and heavy makeup use,
and can occur and recur throughout the 20s, 30s and 40s. The best course of action is to start a
daily treatment program that includes medicines to unclog pores, decrease bacteria and calm
inflammation—and stay on it—to keep acne under control. Daily maintenance with a medicated
program is key since there is no cure for acne. It‘s the best way to avoid an unexpected
breakout that could lead to temporary or permanent scarring.
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16. How does acne affect males and females differently?
Acne occurs in young men and women in approximately equal numbers; however, with
differences in presentation. The androgen hormone is the trigger for acne in males and females.
Since males have more androgens, they are more likely to have severe acne, especially during
the teen years. In contrast, young women are more likely to have intermittent acne
corresponding with their menstrual cycle that lasts well into adulthood. Adult women tend to see
acne around the chin and jaw line, while men are more prone to breakouts on the body because
their higher androgen levels cause more oil gland activity. In addition, workplace or lifestyle
factors that lead to more sweating can exacerbate their body acne, while shaving can create
acne-like razor bumps on the face and neck. While fewer men have adult acne, for those who
do, it tends to be a lifelong problem, and one that is more severe, involving cystic acne and
scarring.
Visit Acne.com: Teen Guys & Acne [http://www.acne.com/#/teen/gain-confidence/teen-guysand-acne/] for information on dealing with acne as a teen guy.
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17. What is the role of hormones in acne?
Hormones play the biggest role in the development of acne whether you are a teen or an
adult. With the onset of puberty, androgens, ―male sex hormones‖ present in both males and
females, rapidly increase triggering more oil production on the face, chest, and back. The
onset of acne may be the first sign of puberty in a child as young as 9 or 10.
Hormones are again a factor in adult female acne, which is often caused by the hormonal
fluctuations that occur with the menstrual cycle. Acne lesions tend to form a few days before
the cycle begins and go away after the cycle is completed. Similarly, the hormonal changes
that accompany pregnancy or the discontinuation of birth control pills can sometimes result in
acne. Furthermore, recent studies have indicated that hormones are responsible for the link
between stress and acne. Researchers attributed this to the release of cortisol and adrenal
androgens (hormones known to worsen acne) during times of emotional stress.
Finally, hormonal acne also occurs when women enter peri-menopause or menopause. As early
as the mid-30s, estrogen levels can begin to decline, causing changes in the skin that include
not only acne, but an increase in facial hair, and dull, unevenly pigmented, thin skin.
For more information about the role of hormones in acne, visit Acne.com: Hormones & Acne
[http://www.acne.com/teen/why-do-i-get-it/your-hormones-acne/].
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18. Can having sex or masturbating make me break out?
Absolutely not. Sexual activity has no effect on acne.
Masturbation, sex, sexual activity
19. Is there a difference between teen and adult acne?
The same factors are responsible for acne at any age (and in any skin type) - excess sebum and
dead cells plug the pore and enable trapped bacteria to multiply and cause an inflammatory
response from the body‘s immune system. However, adults and teenagers have different
triggers and manifestations of their acne.
In women, monthly hormonal fluctuations and imbalances resulting from stress primarily
cause sebaceous glands in the region of the chin and jaw line to produce more oil. That is
why adult females often break out in these areas with discrete nodules.
Adolescents experience a surge in androgens when they hit puberty, stimulating their
sebaceous glands to increase oil production all over the face. Preteens tend to display tiny
bumps and blackheads on the nose and forehead. As they move into the teens, acne often
worsens in the ―T-zone‖ and may spread to the cheeks, chin and forehead.
To learn more about teen or adult acne, visit Acne.com: Teens [http://www.acne.com/teen/whydo-i-get-it/what-causes-acne/] and Acne.com: Adults [http://www.acne.com/adult/why-do-i-getit/].
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1.1.3. Acne & Other Skin Disorders
20. Are any red bumps on the face or body considered to be acne?
No. There are other skin conditions that can resemble acne. It‘s important to recognize when
your bumps are due to something other than acne to ensure that you don‘t delay proper
treatment, and that you avoid using the wrong treatment that could aggravate your condition.
Some of the temporary or chronic skin conditions that may look like acne include:
Rosacea (acne rosacea)
Eczema
Perioral dermatitis
Milia
Folliculitis
Razor bumps (pseudofolliculitis barbae)
Keratosis Pilaris
Enlarged pores
The above conditions are not caused by the same factors that cause acne, and therefore may
not respond in the same way to products that contain benzoyl peroxide, salicylic acid, glycolic
acid or sulfur. To properly address the above disorders, you will require diagnosis and treatment
from your doctor. See more about these and other skin conditions that resemble acne at
Acne.com: Is it Really Acne? [http://www.acne.com/types-of-acne/is-it-really-acne/].
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21. How is rosacea different from acne?
Although the medical name of this condition is acne rosacea, it is a different disorder than acne
vulgaris, or what we call, simply, acne. The symptoms of rosacea can resemble those of acne,
but the cause of each is very different, and each requires appropriate treatment.
Unlike acne, rosacea is an inflammation of small blood vessels near the skin's surface. These
capillaries dilate and constrict (a response known as flush/blush) in response to a number of
triggers such as heat, sunlight, alcohol, hot liquids, exercise, embarrassment and hormones.
The redness can become permanent over time.
Rosacea primarily affects the central part of the face, and can manifest as redness, visible blood
vessels and, for many, ―pimples‖ over the skin. It is seen predominantly in adults, mainly among
fair-skinned and menopausal women (though the worst cases of rosacea generally occur in
men). Like acne, rosacea seems to run in families. Unlike acne, it is not associated with
blackheads or whiteheads, and never appears over the chest or back.
Get more information about rosacea at Acne.com: Rosacea [http://www.acne.com/types-ofacne/is-it-really-acne/rosacea/].
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22. What should I do if I have rosacea?
To treat your rosacea, we recommend you consult a dermatologist. Some people have rosacea
and acne simultaneously. If this is your situation, it is safe to use most acne medications to treat
your acne, as they are not typically contraindicated with rosacea.
Get more information about rosacea at Acne.com: Rosacea [http://www.acne.com/types-ofacne/is-it-really-acne/rosacea/].
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23. What is eczema and how does it affect my acne treatment?
The most common form of eczema is also known as atopic dermatitis. It is a chronic skin
condition in which the skin becomes itchy, reddened, cracked and dry. It mainly affects children,
but can continue into or even start during adulthood. Like acne, eczema seems to run in
families. Environmental factors, like stress, allergens, irritating topicals, or dry and cold climate,
can trigger an episode. It is therefore recommended that people with eczema consult their
physician before trying any acne treatments.
Get more information about eczema at Acne.com: Dermatitis [http://www.acne.com/types-ofacne/is-it-really-acne/dermatitis/].
Eczema, cracked skin
24. Are razor bumps a kind of acne?
Razor bumps, also known as Pseudofolliculitis Barbae, are caused by persistent irritation from
shaving. While they share some of the characteristics of acne, they are not, technically, acne
since they do not have the same causes as acne pimples. Razor bumps form when shaved hair
curls back into the skin, producing inflammation, sometimes infection, and rarely scarring. It is
most common for African Americans and others with curly hair. Because exfoliation can help
prevent razor bumps, and antimicrobials can help keep skin from getting infected, many people
find that acne treatments do improve this condition. In severe cases, those prone to razor bumps
are often advised to stop shaving.
Get more information about razor bumps at Acne.com: Shaving Bumps
[http://www.acne.com/types-of-acne/is-it-really-acne/shaving-bumps/].
Razor bumps, shave bumps, shaving bumps, facial hair, barbae, shaving
25. What causes a blackhead?
When pores become blocked or clogged with sticky sebum (oil), a plug is created. As this plug
enlarges, it expands the pore, becoming a blackhead. The black color is not due to dirt; it is due
to oxidation of the oil by air and the accumulation of melanin (skin pigment).
While it may be tempting to pick or squeeze blackheads… Don‘t! Squeezing can actually push
bacteria deeper into the skin causing additional inflammation, making acne worse, and possibly
leading to scarring. For safe blackhead extraction, see an esthetician or dermatologist.
To learn more about blackheads, visit Acne.com: Blackheads [http://www.acne.com/types-ofacne/acne-classification/blackhead/].
Blackhead, what causes blackheads, why do I get blackheads, squeezing a blackhead, squeezing
blackheads, extracting blackheads, extract blackhead
26. I have large, visible pores that have a dark substance in them that keeps coming back even after I
squeeze it out; are those blackheads?
No… blackheads form when a pore becomes plugged. While you are likely to get additional
blackheads after one goes away, it is unlikely that you will continue to get blackheads in the
same pore over and over again. The dark substance you see accumulating inside your pores
and making them more visible is normal oil that‘s meant to be there. The blackish color is not
due to dirt, but caused by oxidation of the oil by air and the accumulation of melanin (skin
pigment).
That‘s why removal by squeezing or rubbing is fruitless. The oil will return within a few days. In
addition, aggressive squeezing and scrubbing can actually enlarge pores making them even
more noticeable. So, as with acne, hands off!
Visible pores, black pores, dark pores, reducing pores, squeezing pores, squeezing oil, squeeze pore
27. What causes oily skin?
Oily skin is largely hereditary and hormonal. Other factors such as diet, stress, the environment
and certain medications can cause increased oil production. Unfortunately there is no way to
stop excessive oil production.
To help keep oiliness under control, avoid washing your face more than twice daily or using
rubbing alcohol on your skin. These actions can strip your skin of necessary moisture, eventually
leading to increased oil production. Also, use non-comedogenic, oil-free skincare and makeup to
avoid clogging pores. And lastly, find ways to relax. Stress can raise levels of cortisol and other
hormones that trigger increased secretion of oil inside your pores.
Oily skin, greasy skin, shiny skin, shine, oiliness, oil
28. What causes large pores?
For the most part, large pores are hereditary. However, other factors such as dryness, oily skin,
sun damage and even smoking may make pores more noticeable.
Using oil control products and exfoliating on a regular basis helps make large pores appear less
visible. Also, if you wear makeup, ensure it's non-comedogenic. Otherwise it may end up
clogging pores and enlarging them even further.
Enlarged pores, large pores, visible pores, big pores
29. What causes blotchy and uneven skin tone and texture?
Aging, environment and acne contribute to blotchy and uneven skin tone and texture. Behavioral
factors include smoking, alcohol and drug use.
Basic washing is not usually enough to help with uneven skin tone and texture. Gentle
exfoliation is a great way to brighten your complexion by removing excess dead cells, which
have piled up on the surface of your skin. It is also important to moisturize and protect your skin
from the harmful rays of the sun. Medications containing hydroquinone, the only FDA approved
skin lightening agent, will help fade the dark discolorations that cause a blotchy and uneven
complexion.
Uneven skin, skin tone, uneven complexion, blotchy, blotchiness
30. What if I am concerned with Aging or Wrinkling?
Aging is inevitable for us all, but everyone ages differently. There are a variety of factors that can
influence how aging will impact your skin. Some of them include your lifestyle, diet, heredity,
stress levels and sun exposure.
While you can‘t stop the aging process, you can fight the premature signs of aging by using
sunscreen and anti-aging skincare products. Be sure to use products specifically designed for
acne-prone skin.
Certain acne product ingredients, like salicylic acid, retinol and glycolic acid, provide gentle daily
exfoliation and are beneficial for both acne and aging skin. Because much of aging is due to sun
exposure, a daily sunscreen containing UVA and UVB blockers with zinc oxide, avobenzone, or
Mexoryl is a must.
See Acne.com: What Your Skin Needs [http://www.acne.com/adult/your-skin-at-anyage/what-your-skin-needs/] for a helpful summary of how to address your skin’s needs as
you age.
Aging, wrinkles, wrinkling, anti-aging, sun damage, premature wrinkles aging, fine lines
31. What if I am concerned about Puffiness and/or Dark Circles Under the Eyes?
Not getting enough sleep is a major contributor to dark circles and puffy eyes. A good night‘s
sleep is the best way to achieve radiant eyes. Sleeping on your back, not face, and with your
head elevated can help. Also, avoid alcohol and salt. Using eye cream and concealer may
reduce puffiness and camouflage the dark color.
Dark circles are often hereditary and most visible in dark-complected individuals. Under eye
darkening may stem from a variety of factors, including, the protrusion of the fat sack in the
lower lids, which creates a shadow, fluid accumulation, and leakage of red blood cells
underneath the skin from frequent rubbing of the eyes. Pale, translucent skin will sometimes
appear darker under the eyes simply due to the grey shadows of blood vessels showing
through.
Dark circles, puffy eyes, undereye circles, under eye circles
32. What if I am concerned about Dandruff?
Dandruff often accompanies acne and is caused by a common yeast and excessive shedding of
skin cells from the scalp. The scalp is usually oily, red and flaky.
To alleviate the problem, shampoo daily with medicated shampoo containing zinc, tar or salicylic
acid. Leave lather in contact with the scalp for 3 to 5 minutes before rinsing.
Dandruff, flaky scalp, itchy hair, flakey scalp
33. My baby has acne, does that mean he will have it as a teenager?
No. Infant acne is caused by in utero exposure to maternal hormones, and only last for a few
weeks to two months. Persistent infantile acne—that lasts more than several months to a year—
may be due to some more serious underlying condition, and should be investigated by your
pediatrician. Infant acne is not a precursor to teenage or adult acne.
Baby acne, infant acne, infantile acne, infant pimples, baby pimples
1.1.4. Women & Acne
34. Are women more predisposed to adult acne than men?
Compared to men, women appear to be more predisposed to adult acne due to the hormonal
fluctuations they experience during their monthly cycles, with the use or discontinuation of birth
control pills, and with life-stage changes like pregnancy and menopause. The relative increase
in androgens (the masculinizing hormones, that all women have in small amounts) and decrease
in estrogen, starting in the 30‘s, causes acne by stimulating the production of sticky sebum (skin
oil), plugging pores, entrapping bacteria and stimulating inflammation. Because the average
male has many times more androgens that spike during puberty, teenage boys have more
severe acne than girls. However, by the time a guy reaches his early 20‘s, the androgen level
stabilizes, eliminating the fluctuations that cause acne flare-ups.
As a result of the aforementioned hormonal fluctuations, as well as the stress from balancing
home vs. work life and the use of pore clogging makeup and skin-care products, adult women
tend to experience adult acne at a much higher rate than men at all age groups. This tendency
was documented in a study published in the January 2008 issue of the Journal of the American
Academy of Dermatology (JAAD):
50.9% of women versus 42.5% of men, between the ages of 20 and 29
35.2% women versus 20.1% men, between the ages of 30-39
26.3% women versus 12% men, between the ages of 40-49
15.3% women versus 7.3% men, ages 50 and older
women more acne, women predisposed, women hormones, female hormones, boys more severe,
boys have more severe, adult acne rate, adult acne incidence, adult acne prevalence, acne in
women versus men, acne in women vs. men, acne in women v. men, hormonal acne, explain
hormones, acne study, gender statistics, gender stats, age statistics, age stats, adult acne age
35. Most of my friends grew out of acne by the time they were 20, why do I still have it?
Adult acne is especially common in women between the ages of 20 and 30, with an estimated
prevalence of about 50%. Remember, acne is caused by the same factors regardless of age—
an overproduction of oil mixed with an excess of dead skin cells to plug the pore, trap bacteria
and cause inflammation. Heredity is the biggest determinant of whether you will be predisposed
to those factors at any given age. However, stress can also affect the skin by increasing
production of cortisol, which triggers increased sebaceous gland activity. Climate and certain
products can also play a role.
Some of the best ways to combat adult acne are to protect your skin from the sun, minimize
stress, choose appropriate non-comedogenic moisturizers and cosmetics, and maintain your
overall health with a good diet and exercise. Also, get on a regular acne care routine that you
can stick with. Acne can be controlled at any age with the proper topical therapy.
Why adult acne, stress cause adult acne, prevent adult acne, 20s, twenties, acne as adult
36. I had great skin when I was a teenager, why am I now getting acne as adult in my 30s?
Usually, acne begins in the early to mid-teens and is gone by the early 20s. However, in many
cases, acne may persist or even first appear in adulthood. Adult acne is a much bigger problem
for women than men.
There are several reasons for this. As women age, become pregnant, experience excessive
stress, have certain medical conditions (e.g., polycystic ovarian disease), take or discontinue
birth control pills or other medications, hormones may fluctuate. These hormones can activate
the oil glands and lead to the development of acne. Sometimes simply wearing the wrong
cosmetics can plug pores and cause acne (termed acne cosmetica).
The first thing to do is make sure your cosmetics, skin-care, and hair-care care products are all
non-comedogenic (won‘t clog pores). Always wear non-comedogenic sunscreen to protect your
skin from sun damage that frequently aggravates acne. And maintain an overall healthy diet and
lifestyle. Also, consult your physician if you suspect you have an underlying medical condition or
your acne continues to worsen.
Unfortunately, acne at any age is incurable and may persist on and off for decades in adult
women. Fortunately, there are many options available for treatment and prevention of adult
acne.
For more information on adult acne, visit Acne.com: Why Me? [http://www.acne.com/adult/whydo-i-get-it/].
Why acne adult, new acne adult, reason adult acne, hormones adult acne, hormonal adult acne, first
acne adult, adult acne women, adult acne woman, 30s, thirties, old acne, older acne
37. How is it possible for a woman in her 40s or 50s to suddenly get acne again?
Acne is common in women as they enter perimenopause and menopause. As estrogen levels
begin to decline, various changes occur in the body, including the onset of acne. Hormonal adult
acne can be effectively treated with a daily, medicated acne skin-care routine. As more and
more companies have recognized the prevalence of acne in these age groups, they have also
developed products that fight acne and the signs of aging simultaneously. Look for anti-aging
creams with retinol, salicylic acid and glycolic acid.
For more information on adult acne and aging skin, visit Acne.com: Why Me?
[http://www.acne.com/adult/why-do-i-get-it/] and Acne.com: Acne at Any Age
[http://www.acne.com/adult/your-skin-at-any-age/].
Perimenopause, menopause, perimenopausal, menopausal, hormonal adult acne, hormonal
female acne, hormone female acne, hormone adult acne, older women, mature women, forties,
fifties, 40s, 50s, old acne, older acne
38. It seems like more and more women are suffering from adult acne, why is that?
One 1999 study published in the Journal of the American Academy of Dermatology found that
the median age of people with acne had risen by almost 23%, from 20.5 years to about 26.5
years. The reason for this trend is unclear. Many medical professionals attribute it to an
increased awareness of adult acne leading to greater frequency of diagnosis. Other doctors
believe that heightened stress levels associated with modern life play a big role.
More women, more adult acne, more female acne,rise in adult acne, rise in women acne, rise in
female acne, increase in adult acne, increase in women acne, increase in female acne
39. As soon as I got pregnant, my face started breaking out more; am I going to have nine months of
bad skin? Will it get better after I have the baby?
Breakouts throughout pregnancy are common and unpredictable. They are due to the hormonal
changes occurring in your body. There is no way to tell how long your acne will last as everyone
is different. The good news is that there are treatment options available. See your OB/GYN or
dermatologist to get you on a safe treatment program.
Pregnancy acne, pregnant, nine months
40. If I have acne while I‘m pregnant, does that mean my baby will be born with infant acne?
No. There is no correlation between pregnancy acne and infant acne.
41. Why does my acne get worse just before my menstrual period?
Acne can flare up any time hormones fluctuate. The monthly breakout cycle you‘re seeing with
your menstrual period is due to a surge in progesterone, a masculinizing hormone (androgen). It
stimulates the production of sebum (skin oil), increasing the likelihood that your pores will get
plugged and pimples will develop.
A recent study showed that nearly half of all women notice their acne worsening the week before
their periods.
One medical study with a large number of female acne patients found that 35% to 40% of the
menstruation-age women had a greater number of acne lesions especially along the jawline in
the week before menstruation, with the lesions lasting 7 to 10 days. After menstruation, acne
usually returned to its pre-menstruation appearance.
For more information about the role of hormones in monthly breakouts, visit Acne.com:
Hormones & Acne [http://www.acne.com/teen/why-do-i-get-it/your-hormones-acne/].
acne period, monthly period, monthly breakout, monthly cycle, that time of the month, before
period, menstruation, menstrual
42. I thought that birth control pills were supposed to help clear acne, but my skin has been breaking
out more since I got on the pill. Why is that?
There are several kinds of birth control pills, including targeted pills with anti-androgens to stop
breakouts. We recommend consulting your doctor regarding your concerns about your acne so
that he or she doctor can prescribe a pill that‘s right for you. Don‘t give up on birth control pills
too quickly. If your acne doesn‘t respond within 2 to 3 months, you can try switching to a
different pill, as there are a variety of options.
Birth control pill more, birth control pill worse, oral contraceptives more, oral contraceptives worse
1.1.5. Myths & Truths About the Causes of Acne
43. I just started getting a few pimples, but my parents had really bad acne. Does that mean that my
acne will get really bad too?
Unfortunately, heredity is a major, if not the major, predictor of a predisposition for acne. Studies
have consistently demonstrated a correlation between the acne history of parents and that of
their children especially in cases of severe acne (with cysts and scarring). But a family history of
acne does not guarantee you will get it, or that it will be equal in severity to earlier generations.
In studies, while identical twins may both have acne, the degree of severity is not the same. This
shows that environmental factors play an important role in determining how severe acne may
become.
In addition to family history, early onset of acne is a significant predictor of disease severity in
the teen years.
Medical studies have demonstrated that early treatment of pre-pubertal and early teen acne is
beneficial in reducing the chance of developing a more severe and scarring form.
Heredity, hereditary, genetic, genetics, predisposition, parents acne, family history, runs in the family,
run in the family, predict acne, early treatment, pre-puberty, mom acne, mother acne, dad acne, father
acne
44. My daughter started breaking out at age 9. Does that mean her acne will be really bad?
Although acne onset is typically during adolescence, a small percentage of children get it earlier.
A 1971 study found that 7% of children developed acne before age 12. Puberty is beginning at a
younger age and that is why pre-pubertal acne is on the rise. Tiny bumps and pimples on the
nose and forehead are often the first sign of puberty especially in girls, often appearing one year
before menstruation begins.
For children under age 12, consult a doctor before starting a topical medicine routine. Keep in
mind that, based on recent medical studies, early treatment of pre-pubertal and early teen acne
reduces the likelihood of developing more severe acne and scarring.
Early onset acne, early teen, pre-teen, young teen, child, children, first acne, tween
45. My breakouts have been much worse ever since I started playing on my high school football team,
why is that?
Contrary to popular belief, breakouts do not occur because germs are spreading to your face
from objects like a dirty phone, hat, or the chinstrap on a football helmet. The reason these
things aggravate your acne is not because of germs—only one bacteria causes acne… P.
acnes, and it only lives in the skin, not on your towels, clothing or gear. Playing football or
engaging in other sports causes heat, moisture and friction. These three factors stir up the oil
glands and create the ideal breeding ground for the P. acnes bacteria. It‘s such a common
occurrence, that it even has a name of its own: acne mechanica.
So, while you are encouraged to keep your towels, clothing, gear and pillowcases clean for
general hygiene, doing so is not the answer for preventing breakouts. The best approach is to
avoid having anything constantly rub against your skin, including your own hands! So if your
backpack is causing your back to break out, try carrying a tote bag or messenger bag instead. If
your helmet‘s chinstrap is giving you pimples along the jaw line, try covering it with a soft
terrycloth pad. Also, since stewing in your own sweat after exercise can make matters worse,
hold off on the social hour after football practice or a long bike ride (spandex and bicycle seat
friction are a deadly combination!) Take a shower and use your medicated acne cleanser on
vulnerable areas immediately after removing your athletic clothing and gear.
Sports, athletic, physical activity, physically active, exercise, acne mechanica, football, chinstrap,
helmet, gear, athletic clothing, rubbing, friction
46. Is acne contagious?
No. While P. acnes (Propionibacterium acnes) are a bacterial cause of acne, they are not the
kind of bacteria that can be transmitted from one person to another, or even from an object to
a person (thus, it is myth that bacteria from a dirty towel or pillow case can cause acne).
P. acnes live in everyone‘s skin—whether you have acne or not. Other factors that are
triggered by genetics and hormones, including the production of sticky oil and a tendency for
pores to become clogged, must be at play for these bacteria to cause problems. The P. acnes
bacteria thrive in the air-free environment of blocked pores particularly when they have excess
sebum to feed on.
Therefore, acne cannot be passed along through contact with another person… not even
dancing cheek to cheek.
Contagious, contagion, catch acne, catching acne, contact acne, touch acne, infect with acne
47. If I have acne on my face, will it spread to other parts of my body?
No. Acne is not an infectious disease, and thus, cannot be passed from person to person or
from one part of the body to another. The P. acnes bacteria that can cause acne are a normal
part of everyone‘s skin, whether they have acne or not. However, they only live deep inside
the hair follicles beneath the skin, where they can be protected from oxygen, which is the P.
acnes bacteria‘s greatest enemy (hence the effectiveness of benzoyl peroxide!)
What causes breakouts on the body is most likely the combination of friction, moisture and
heat, often brought on during exercise when wearing tight clothing or athletic gear. A great
example is ―biker‘s butt.‖ People who bike ride as a hobby or professionally tend to wear nonbreathable fabrics, like spandex. Perspiration combined with heat and constant rubbing
against their buttocks by the bicycle seat creates a bad situation for your skin. And to make
matters worse, bicyclists often stew in their own sweat by following a ride with a break to refuel
and rehydrate. As a result, they tend to get persistent breakouts on their derrieres. To prevent
this from happening, follow a vigorous bike ride or other exercise with a shower, washing with
a medicated cleanser.
Infectious, acne spread, biking, bicycling, bicyclist, biker, buttocks, rear end, derriere, butt, spandex
48. How often do I need to wash my towels and pillowcases to keep them from aggravating my acne?
Washing your towels and pillowcases has a lot of advantages, not the least of which is keeping
you smelling clean and fresh. However, your acne is not likely to be affected by dirty towels or
pillowcases. Since the P. acnes bacteria cannot live on fabrics or other surfaces exposed to the
air, there is no chance of bacterial infection from your dirty laundry causing acne.
Towel, pillow, sheets, pillowcase
49. It seems like I get a lot of acne where my cell phone touches my cheek; why does that happen?
For unknown reasons, acne in women is generally concentrated along the chin, jaw line and
upper neck. In the search for an explanation, people will often lay blame on a habit, like talking
on the phone. However, at most, cell phone use can only exacerbate existing acne—and only
when the phone is constantly rubbing against your skin, irritating your sprouting blemishes.
If you suspect his to be the case, consider investing in a good Bluetooth headset, thereby
stopping the rubbing, and you could see a big improvement in just 6 to 8 weeks. And always
look out for other clothing, gear or habits that could be causing friction and sweating on acne
prone areas of skin. These are things you can change that can have a big impact on your skin
without a lot of effort.
Chin, jaw, jawline, phone, cell, cellular, mobile phone
50. Is acne different for dark skinned people than it is for those with lighter skin?
For unknown reasons, dark-skinned people are more likely to have inflammatory acne than
lighter skinned people.
Still, acne is caused by the same factors regardless of skin type or ethnicity—excess sebum and
dead skin cells plug the pore, causing the accumulation of oil, which enables trapped bacteria to
multiply, resulting in an inflammatory response by the body‘s immune system. So the treatment
is the same for all skin types: disrupt as many of the acne-causing factors as possible—reduce
oil and dead skin cell buildup to unplug pores, remove the P. acnes bacteria and calm
inflammation.
Something that dark-skinned people experience more than those with lighter skin is the
increased likelihood of discoloration following a healed acne lesion, called ―post-inflammatory
hyperpigmentation.‖ This dark mark can last for weeks or months. A face full of them can be just
as distressing as a face full of pimples. The best defense is a good offense. Treat and prevent
acne in the first place. Everyday use a combination of medications that address each of the
factors in the acne cycle. After the pimples heal, be sure to use sunscreen with at least SPF 15
because sunlight accentuates these dark marks. And try a skin lightener with hydroquinone, the
only over-the-counter topical drug approved by the FDA for the purpose of fading these postacne dark marks.
Dark skin, dark-skinned, black skin, brown skin, ethnic skin, African American, Indian, Hispanic, latino,
latina
51. Does stress cause acne?
Emotional stress can have a variety of physiological effects on the body, especially when it
comes to acne. One study, conducted at Stanford University, followed students over the course
of a semester and demonstrated that acne was most likely to flare during midterms and finals.
Stress in all of its forms, even good stress, like an upcoming wedding, can start the acne cycle.
Researchers believe the hormones cortisol and androgen (from the adrenal glands), released
when you are under stress, are the culprits. These hormones signal the sebaceous glands to
increase the secretion of a sticky sebum (oil) in your skin. The resulting build-up of oil
contributes to plugging of pores, eventuating in an acne flare-up.
So, finding ways to reduce stress and managing your acne with use of a daily, medicated
program will have big benefits for your skin.
For more information on stress & acne, visit Acne.com: Prevent Stress
[http://www.acne.com/prevention/skin-basics/acne-stress/] and Acne.com: Stress Causes Acne
[http://www.acne.com/teen/fact-vs-fiction/teen-acne-myths/stress-causes-acne/].
Stress
52. Will eating bad foods like chocolate, french fries or pizza make me break out?
There‘s a lot of conflicting information out there about the role of diet in acne. The doctors who
founded Proactiv® Solution, Dr. Katie Rodan and Dr. Kathy Fields, have researched this issue
thoroughly and have the straight scoop for you. Specific foods, like chocolate, french fries and
pizza, do not by themselves cause acne in most people. However, your overall diet may cause a
flare-up of acne in predisposed individuals. For example, some acne sufferers have a skinworsening reaction to iodine (which is added to salt, and found in fish and seaweed). Hormones
found in dairy and animal products, such as meat and milk, have been linked to increased acne.
One study found that high intake of nonfat milk (6-8 glasses a day) was correlated with a greater
incidence of acne. Since nonfat milk has a higher concentration of hormones, this supports the
theory that it is the hormones in dairy products, not the dairy products themselves, that increase
acne formation. So they recommend looking for hormone-free dairy products. A high glycemic
diet (often characterized by eating a lot of ―junk food‖ and ―white carbs‖) also might cause
inflammation that triggers the acne process. If your diet consists of an excess of these problem
foods, you may be unintentionally worsening your acne.
While no particular food can cause acne, keeping an overall well-balanced diet is important for
good health overall, which may be reflected in your skin.
With that being said, we are all individuals. If you find that you consistently break out a week or
two after eating certain foods, common sense says it‘s better to avoid than ingest those foods.
For additional information about food triggers of acne, visit Acne.com: Acne Myths
[http://www.acne.com/teen/fact-vs-fiction/teen-acne-myths/]. To learn more about how nutrition
affects your skin, visit Acne.com: Nutrition [http://www.acne.com/prevention/skinbasics/nutrition/].
Food, eating, eat, iodine, carbs, carbohydrates, glycemic, milk, dairy, diet
53. Do any particular foods cause acne?
There are no specific foods directly linked to acne. The vast majority of people can eat
everything in moderation, including chocolate or pizza, with little risk of causing a big juicy
pimple. However, in a small percentage of individuals, acne flare-ups may be triggered by
certain foods. These include seafood and table salt (both of which contain high concentrations of
iodine), dairy and other animal products containing hormones, and ―junk foods‖ like soda and
candy, as well as other foods that produce a high glycemic load (high levels of blood glucose).
All of these have been shown in certain studies to trigger acne in some people.
The bottom line is that it‘s best to maintain a balanced, healthy diet. If you believe that your
breakouts are food related, keep a daily diary of what you eat so that, when you break out, you
can trace back a week or two to look for possible trigger. If you see a pattern, simply avoid those
foods to see whether your skin improves.
For additional information about food triggers of acne, visit Acne.com: Acne Myths
[http://www.acne.com/teen/fact-vs-fiction/teen-acne-myths/]. To learn more about how nutrition
affects your skin, visit Acne.com: Nutrition [http://www.acne.com/prevention/skinbasics/nutrition/].
Chocolate, candy, junk food, pizza, French fries, fried, seafood, meat, greasy food
54. Am I more likely to break out if I don‘t get enough sleep?
There is no direct link between sleep and acne. However, not getting enough sleep induces
stress, which can flare up acne, making it harder for you to sleep, and starting a viscous cycle.
Also, a generally healthy lifestyle including eating a balanced diet, getting adequate sleep,
frequent vigorous exercise, and avoiding excessive stress can help your skin look its healthy
best.
Sleep, rest
55. Will exercise and sweating make me break out?
Sweating from exercise, non-breathable clothing or humidity can lead to breakouts. There are
two factors in play here. The first is that the sweat itself can create a very hospitable
environment for the P. acnes bacteria to grow, as they thrive in warm, moist environments. This
is further intensified if you are wearing sunscreen or heavy makeup that creates an occlusive
(closed) environment, encouraging the bacteria to proliferate and pores to plug.
The second factor is that during exercise, or even daily activities, clothing and gear, like sports
equipment, scarves, hats and backpacks, constantly rub against acne-prone areas of our
body—creating a phenomenon known as acne mechanica. This friction stimulates sebaceous
glands to secrete excess sebum (oil) that mixes with dead skin cells to plug pores. Always wear
loose fitting cotton clothing and, if possible, avoid heavy makeup. If you feel you need to wear
makeup to camouflage your acne, use one that is medicated or try a mineral powder containing
salicylic acid during exercise. When outdoors, always wear sunscreen, but make sure it is noncomedogenic (non-pore clogging).
For more on exercise and acne, see Acne.com: Exercise & Acne
[http://www.acne.com/prevention/skin-basics/exercise-and-acne/.]
Sweat, sweating, exercise, tight clothing, tight underwear, tight clothes, synthetic clothing,
synthetic fabric, synthetic clothes, cotton clothes, cotton clothing, cotton fabric, friction, rub
56. I have dry skin, why do I get acne?
Acne can be present in people with dry skin, and absent in people with oily skin. It‘s about the
type of oil (its viscosity and stickiness), not the amount of oil. Acne blemishes form due to a
variety of factors, so it doesn‘t matter what your skin type—dry, oily, or combination—anyone
can get acne. In the case of dry, flaky skin, you are likely to have an excess of dead skin cells,
which may not slough off properly. Since everyone has some sebum in their pores, no matter
how dry their skin, excess dead skin cells mix with sebum to clog pores and begin the acne
formation process. One of the best things you can do to tolerate your acne medicine when your
skin is dry, is apply an oil-free or non-comedogenic (non-pore clogging) moisturizer after your
acne medication has been absorbed.
Dry skin acne
57. If I have oily, acne-prone skin, should I moisturize it?
You should only moisturize the dry areas of your face. If you are oily in the T-zone, where your
oil glands are concentrated, consider moisturizing the outer dry areas of your cheeks. Also,
since oily skin can become significantly drier when you use an acne medication, you may find
dryness in areas that were never dry before. In that case, go ahead and use a moisturizer in
those areas as well. Just be sure to use a product that won‘t clog your pores. The right
moisturizer will not aggravate acne or increase oiliness. Look for products labeled ―noncomedogenic‖ (non-pore clogging) or ―non-acnegenic‖ and ―oil-free‖ to keep skin nourished and
healthy--not oily.
Also, since oily-skinned individuals tend to over-wash and strip their skin of essential oils, this
sends a message to the oil glands to product more sebum. The best thing is to reduce washing
frequency to no more than twice a day and use moisturizer if you still find yourself over-washing.
Moisturize, moisturizing, dryness
58. Will keeping my face really clean by washing it several times a day help to get rid of my acne?
It‘s best to limit washing to no more than twice a day. More than that can often irritate the skin,
offers no further benefit, and may lead to increased oil production. In addition, avoid isopropyl
alcohol or harsh facial scrubs with sharp-edged fruit pits or shell fragments that can irritate
fragile skin. Look for cleansers that have polyethylene or jojoba beads, which are non-abrasive
and helpful for gentle exfoliation.
Face washing, washing frequency, how often wash, how many times wash, face cleansing,
clean face, too much washing, irritate skin, over wash, gentle cleanser, gentle cleansing, harsh
cleanser, harsh cleansing, gentle wash, harsh wash
59. Since clogged pores are one of the causes of acne, couldn‘t I scrub really hard to unclog the pores
and get rid of my acne?
While it may seem counter-intuitive, harsh scrubbing does not unclog your pores any better than
gentle cleansing, and may actually worsen your acne. Cleansing and scrubbing only reduce
surface oils and dead skin cells. Many people use harsh products, laden with alcohol and foamy
surfactants (detergents), or worse, apricot pits or walnut shells, and scrub vigorously, thinking
they can somehow wash the acne off their skin. However, these actions often produce irritation
and worsen acne. It is possible to gently unplug pores with fine polyethylene beads that gently
relieve impacted pores without irritation. Salicylic acid in a cleanser acts can also act like ―Drano
for the pores‖ and break through the plug. Don‘t bother steaming your face to ―open pores.‖ It
does nothing except redden your face.
Acne is caused by a variety of factors that take place below the surface of the skin. That‘s why
it‘s best to gently wash with a medicated cleanser with proven ingredients, like benzoyl peroxide,
salicylic acid, or sulfur, that can penetrate the skin to help unclog pores, kill bacteria and/or
reduce inflammation.
Scrubbing, scrub
60. Could the fragrances in my cosmetics be causing my breakouts?
Fragrances are not known to cause acne breakouts. However, they are a major cause of allergic
and irritant reactions on the face that can complicate your condition. The most common
fragrances that cause irritation are musk, ambrette and cinnamates. Many fragrances are
available that are much less irritating and are generally safe for most skin types, including
sensitive skin. To test if you are sensitive to any product, apply a small amount - about the size
of a dime (thin layer)—repeatedly to the same area on your neck, just behind the ear. If there is
no redness after three days of multiple applications to the same spot, you may use it on larger
areas.
Fragrance
61. Are there any medications that can cause breakouts?
There are a number of prescription medications that can cause or aggravate acne. So it‘s
important to tell your dermatologist about any medications you may be taking.
Some of the drugs that have been known to promote acne or acne-like lesions include:
Hormones (including the anabolic steroids that some athletes take illegally to bulk up)
Topical corticosteroids
Prednisone
Anti-epileptic drugs
Anti-tuberculosis drugs
Lithium
Cyclosporin
Halogenated Drugs (Medications containing iodine or bromine—much less common
today than in earlier years)
For additional informatio, visit Acne.com: Acne-Causing Medications
[http://www.acne.com/prevention/skin-basics/acne-medications/].
Medication cause acne, acne-causing medications, acne-causing medicines, medicines cause acne,
medicines cause breakout, medications cause breakout, medicines make break out, medications
make break out, drugs cause breakout, drugs make break out
62. Does smoking cause acne?
Cigarettes contain many chemicals that are absorbed into the body through the lungs. Among
other physiological reactions is a resulting damage to the connective tissue that supports the
skin. This causes premature wrinkling. Over time, heavy smokers may develop lesions that
resemble blackheads and whiteheads, especially on the upper cheek and eye area. And,
smoking may flare up rosacea. Therefore, if you are concerned about how your skin looks, you
may want to stop smoking (or never start!)
Smoking, cigarette, smoke
63. What effect does drinking alcohol have on my acne?
While drinking alcohol has no direct effect on your acne, it can cause the face to flush red, which
can accentuate the appearance of blemishes. If you have rosacea, alcohol is one of the key
triggers of rosacea flare-ups.
Drinking, drink
1.1.6. Body Acne
64. Can I get acne anywhere on my body?
Acne can occur on any part of your skin where sebaceous glands, i.e., oil-producing glands, are
found (which includes everywhere except the palms, and the soles and tops of feet). Besides the
face, the most common areas for acne are the neck, shoulders, back, chest, and buttocks.
Body, back, chest, shoulders, buttocks, butt, derriere, rear end
65. Why do men seem to get more body acne than women?
On average, men have androgen levels about ten times those of women, causing increased
stimulation of the oil glands throughout the body. The higher oil production makes men are more
prone to body acne. Higher androgen levels and the influence of certain work demands and
active lifestyles also mean that men may sweat more, especially on the back, which can
exacerbate acne-prone skin. Also, certain activities or jobs that involve wearing clothing or
athletic gear that is particularly non-breathable and/or rubs against the skin may aggravate acne.
Men body, male body, guy body
66. Is there anything I can do to prevent body acne?
Body acne can be even more persistent than facial acne, but there are measures you can take
to minimize it. Body acne may be aggravated by physical activity, producing heat, moisture and
friction, which provide the perfect breeding ground for bacterial proliferation. So wearing loosefitting cotton clothing while exercising, and showering immediately afterwards with a medicated
cleanser can go a long way toward preventing body breakouts. Also avoid rough or tight-fitting
clothes, or even backpacks that can irritate the skin on your back.
When you shower, use warm water, not hot, to avoid drying out the skin, which can cause it to
produce more oil. Use a medicated body acne wash that includes an exfoliating active ingredient
like salicylic acid. And don‘t scrub too hard, as that can irritate and damage the skin around the
pores, making acne worse.
Prevent body acne, body, shower, stop body acne
1.1.7. Glossary
67. It seems like there‘s a whole new language just to describe acne; what do all those scientific terms
mean?
Proactiv® has put together a glossary of common acne-related terminology that should help you
to better understand what you read about the condition and its treatments:
Acne vulgaris
Commonly referred to simply as "acne," this skin condition appears on the faces and bodies of
people worldwide—all ages, skin types, genders and ethnicities. Triggered by hormones in
genetically predisposed individuals, acne affects 90% of all teenagers and 50% of U.S. adult
women at some point in their lives. It is caused by the clogging of hair follicles, typically on the
face, neck, shoulders and back. Acne is characterized by unsightly and often painful lesions on
the surface of the skin and below. Acne blemishes can take the form of comedones (blackheads
or whiteheads), papules, pustules, or, at their most severe, nodules that can harden into cysts.
Contrary to popular belief, acne is not caused by dirt or diet, but by four factors working together:
Excess sebum (oil) production and uneven skin shedding (which combine to block the pore of a
hair follicle), bacteria and inflammation.
Allantoin
An active skin protectant used for its healing, softening and moisturizing properties. Derived
from comfrey, allantoin stimulates healthy tissue growth and acts as an anti-irritant.
Benzoyl peroxide (BPO)
Available in both over-the-counter solutions and prescription treatments, benzoyl peroxide
(BPO) is a topical antimicrobial medicine. It is an oxidizing agent that specifically kills P. acnes,
the bacteria that cause acne breakouts. To a lesser extent, it also helps to unblock pores and
has an anti-inflammatory effect. BPO is not an antibiotic, and in 50 years of use, there has never
been a documented case of BPO bacterial resistance; it is the cornerstone of prescription and
over-the-counter acne therapy.
Blackhead (open comedo)
A non-inflammatory acne blemish in which an expanded comedo (plug that blocks the hair
follicle) widens the pore and is exposed to air. The darker color is not dirt; rather, it is the effect
of oxidation and light refraction.
Closed comedo (whitehead)
A non-inflammatory acne blemish in which a comedo (the oil and skin-cell plug) stays below the
skin‘s surface. It usually appears on the skin as a small whitish bump.
Combination Therapy®
Combination Therapy is the revolutionary acne management system pioneered, and
trademarked, by Drs. Rodan and Fields. Because the chronic acne process is so complex, with
numerous factors at play, the doctors believed that maintaining a smooth, clear complexion
required that a combination of acne medicines and skin-care ingredients be used in a particular
sequence. In their Proactiv® 3-Step System, these ingredients include benzoyl peroxide to kill
acne-causing bacteria; glycolic acid and other exfoliants to reduce excess oil and dead skin
cells; and natural botanicals to soothe skin. Additionally, their Refining Mask features
antibacterial sulfur; it speeds healing as it calms the skin. Salicylic acid—another important acne
medicine that helps keep pores clear—is featured in their body wash and spot treatments.
Comedo (plural: comedones)
When dead skin cells mix with sebum (oil) and block the pore of a hair follicle, that is a
comedo—the first step for every kind of acne lesion. It acts like cork in a bottle—trapping dirt,
bacteria and sebum inside the hair follicle, eventually resulting in an acne lesion.
Comedogenic (acnegenic)
Substances that are likely to clog your pores.
Cyst
Large and usually painful, cysts are sac-like lesions (bumps) containing liquid or semi-liquid
material consisting of white blood cells, dead cells, and bacteria, lodged deep within the skin.
Cysts develop when the contents of a comedo have spilled into the surrounding skin and the
local immune system responds with inflammation and white blood cells. Some acne
investigators believe that cysts are actually severely inflamed nodules, while others believe they
are a different kind of lesion and constitute nodulocystic acne when they occur together with
nodes in the skin. Regardless of their origins, cysts may persist for weeks or months, are
resistant to acne therapies aside from isotretinoin, and often leave deep scars.
Dandruff (seborrheic dermatitis)
A condition characterized by persistent flaking, scaling or itching of the scalp, often associated
with acne. For dandruff sufferers, the natural process of scalp-cell renewal is accelerated in
fighting off P. ovale, the normal yeast found on every human head. This causes dead cells to
build up on the scalp, and to mix with scalp oils, creating a perfect environment for the P. ovale
yeast to thrive, multiply and cause inflammation. The end result is dandruff.
Exfoliate
The act of removing dead cells from the surface of the skin. Exfoliation can be done manually
using scrubbing cleansers, washcloths or by shaving; or chemically with glycolic or salicylic
acids. Exfoliation accelerates the skin‘s natural sloughing process. This is an important step in
acne treatment and prevention because (1) it helps unclog pores, or keep pores from clogging;
and (2) it allows for better penetration of medicated ingredients that follow the exfoliation step.
Follicle (hair follicle or sebaceous follicle)
The tiny sac with a pore opening that produces the hair that covers our bodies. A sebaceous
gland is attached to each hair follicle; it produces the oil that migrates to the skin‘s surface to
help to keep it soft, supple and protected. Hair follicles appear everywhere on the skin except
the lips, soles and palms.
Hyperpigmentation
Hyperpigmentation is a dark mark on the skin—like age spots or sun damage. Postinflammatory hyperpigmentation is the medical name for the dark marks that healed acne
blemishes leave behind. They can last for more than a year. Topical fade creams with 2%
hydroquinone can make these marks disappear much more quickly, while sun exposure can
worsen them.
Inflammation
The body‘s response to trauma or infection. Inflammation is associated with heat, swelling and
redness caused by an influx of white blood cells and dilated blood vessels. The ―inflammatory‖
process of acne is what accounts for the tender, red pimple.
Microcomedo (plural: microcomedones)
The first stage of comedo formation; a microscopic pre-pimple that starts inside a hair follicle.
Dermatologists call microcomedones the ―subclinical precursors to both inflammatory and
noninflammatory acne lesions.‖ During active maintenance therapy, microcomedones decrease
significantly; however, almost immediately after treatment is discontinued there is a rapid
increase in microcomedones, which in turn give rise to acne lesions. Twice-daily maintenance
with Proactiv helps to keep microcomedones from forming, and existing microcomedones from
becoming full-blown blemishes.
Micro-crystals (micro-crystal medicine)
The exclusive form of benzoyl peroxide (BPO) found in the New Proactiv 3-Step System‘s
Renewing Cleanser (Step 1) and Repairing Treatment (Step 3). The BPO in most acne
treatments is a crystalline medicine that must be finely milled in order to achieve the pore
penetration required to control the acne cycle. The Proactiv micro-crystal BPO features
exceptionally small and uniform particles—designed specifically to penetrate pores faster and to
be gentler on the skin.
Nodule
Large and usually painful, nodules are solid, inflamed, dome-shaped or irregularly-shaped
lesions (bumps), lodged deep within the skin. Nodules develop when the contents of a comedo
have spilled into the surrounding skin and the local immune system responds with inflammatory
cells. Nodules may persist for weeks or months, are resistant to acne therapies aside from
isotretinoin, and may leave deep, permanent scars.
Non-comedogenic (non-acnegenic)
This means a substance has been tested and found to not clog pores or to promote acne by
clogging pores. It is something to look for near the ingredients label of skin-care creams and
lotions and makeup. Those with acne-prone skin should not apply any skin-care product not
labeled ―non-comedogenic.‖
Open comedo (blackhead)
See Blackhead.
P. acnes bacteria
See Propionibacterium acnes bacteria.
Papule
The mildest form of inflammatory acne is the papule, which appears on the skin as a small, firm
pink bump. These can be tender to the touch, and are often considered an intermediary step
between non-inflammatory and inflammatory lesions.
Pore
An opening to the skin‘s surface, as from a hair follicle or a sweat gland.
Propionibacterium acnes bacteria (P. acnes bacteria)
Of the more than one thousand species of bacteria that live on or in the human epidermis (skin),
this is the one that triggers acne breakouts. P. acnes bacteria live inside hair follicles, where
they feed on sebum (oil). When a hair follicle‘s pore is blocked, they grow and multiply, triggering
inflammation. Benzoyl peroxide is an antimicrobial medicine that specifically targets P. acnes
bacteria.
Pustule
Small, round acne lesions that are clearly inflamed and contain visible pus, which is a collection
of dead white cells. These lesions may appear red at the base, with a yellowish or whitish
center.
Salicylic acid
Salicylic acid is a mild acid that works as a keratolytic agent, meaning it encourages the
sloughing of dead skin cells. It stimulates the peeling of the top layer of skin, and the removal of
plugs that block the pores of hair follicles, to help reestablish the normal skin-cell renewal cycle.
Salicylic acid does not kill the P. acnes bacteria; rather, it unclogs pores to help heal and prevent
acne blemishes.
Sebaceous glands
Oil-producing glands found at the base of every hair follicle. They are concentrated on the
central face, chest and back.
Sebum
Sebum is the thick, oily substance produced by sebaceous glands; it is composed of cholesterol
and free fatty acids. Sebum travels up the hair shaft and is expelled onto the skin's surface,
keeping it soft protected and pliable.
Sloughing
Part of the skin's natural renewal process, sloughing is the act of shedding layers of dead skin
cells to make way for new ones. Until we reach our early 30s, the sloughing and renewal
process takes about 28 days. As we age the process begins to slow; by the time we reach our
40s, complete skin renewal may take more than 50 days.
White blood cells
White blood cells are your body's defense system for neutralizing foreign substances or
infection. This process is called an inflammatory response. It creates the redness and swelling
associated with acne blemishes.
Whitehead (closed comedo)
See Closed comedo.
Definition, glossary, what mean, what is, what are, slough, sloughing, whitehead, comedo,
blackhead, sebum, sebaceous, p.acnes, microcomedo, combination therapy, vulgaris, define
1.2. EFFECTS OF ACNE
1.2.1. Scarring & Discoloration
68. What are those dark marks that remain for weeks or months after my pimple goes away, and is
there any way to make them fade faster?
When acne blemishes heal, they have the potential to leave behind dark spots, which can take
weeks or months to disappear. This is known as post-inflammatory hyperpigmentation, and is a
common problem, especially noticeable in people with darker skin tones. It is a by-product of the
healing process and is due to increased pigment in the area.
To reduce the risk of further darkening these marks, protect your skin from sun exposure (wear
non-comedogenic sunscreen every day). To help speed their disappearance, use skin-care
products containing the medicine hydroquinone, the only FDA-approved ingredient for fading
post-inflammatory skin discoloration.
Dark marks, post marks, post-inflammatory, hyperpigmentation, pigment, melanin
69. What causes post-inflammatory hyperpigmentation?
Post-inflammatory hyperpigmentation, a by-product of the healing process, is the deposition of
pigment deep inside the skin, which produces dark marks. It is common, and generally most
severe, for people with darker skin tones. It can be further darkened by sun exposure, and can
be faded with the use of products containing hydroquinone, the only FDA-approved medicine for
lightening these marks.
Dark skin marks, fade, lighten
70. Will I get acne scars?
If you have large, painful pimples, you may have cystic acne, the type of acne most likely to
cause scars that can permanently mar the surface of your skin. People with cystic acne should
see a dermatologist as soon as possible to get powerful prescription medications to reduce their
acne severity and prevent scarring.
It is much less common for scarring to occur with non-cystic blemishes, but it can happen
unpredictably—even with mild acne. The best defense is a good offense—by treating your acne
on a daily basis, you significantly lessen your risk of acne breakouts and scarring. Do not pick or
squeeze your blemishes as this can lead to infection, delay healing and promote scar formation.
Many people think that the lingering red or dark marks on the skin after a pimple heals are scars.
Technically, these surface marks are not scars. They‘re known as post-inflammatory
hyperpigmentation (since excess pigment is generated in the area of the trauma), which is most
common in darker skin tones and may take months or years to resolve. Aside from preventing
acne, there is no way to keep these marks from forming, though protecting against sun exposure
will help them from further darkening. These post-inflammatory marks should fade more quickly
with the use of topical skin lightening products containing hydroquinone. Combining a
hydroquinone medication with mild exfoliation procedures like microdermabrasion or chemical
peels may result in an even faster resolution of dark marks and improve skin tone. See a
dermatologist for more information on these options.
Scars, scar, scarring, cystic, infection
71. What kinds of acne scars are there?
There are four basic kinds of scars that can result from acne:
1. Ice pick scars: Also known as ―pits,‖ these scars are deep and narrow and are given there
name because the skin looks as though it has been pierced by an ice pick. They are the
most common type of scars caused by acne and are formed when an infection from a severe
blemish destroys surrounding tissue.
2. Rolling scars: These create a wave-like appearance on otherwise normal-looking surface
skin. They occur when fibrous bands of tissue develop under the skin and pull against
deeper structures within.
3. Boxcar scars: These are similar to ice pick scars but are wider, have more angular edges
and usually occur on the temples and cheeks when an inflammatory breakout destroys
collagen and leaves the skin in the area without support. They can be superficial or deep
depending on how much collagen tissue was lost.
4. Hypertrophic scars: Generally, these are raised, firm scars caused by an overproduction of
collagen. Some stay within the boundary of the original wound, while others, called Keloids,
extend beyond the borders of the original wound.
Scar types, scar kinds, ice pick, rolling, boxcar, hypertrophic, keloids, deep scars
72. Can anything be done about acne scarring?
If you are seeing scars or have severe acne that could lead to scarring, don‘t wait! See a
dermatologist before you scar further to stop the breakouts and look into the many procedures to
minimize evolving scars, including lasers, microdermabrasion, localized steroid injections and
fillers. There are no over-the-counter treatments that can correct the skin texture changes
caused by acne scarring, though daily exfoliation may help smooth the skin‘s surface.
For those with darker skin, removal of acne scars by dermabrasion or chemical peeling may
cause temporary lightening or darkening in the areas of treatment. This side effect should be
discussed with a dermatologist or dermatologic surgeon before scar treatment is undertaken.
Microdermabrasion, dermabrasion, chemical peel, surgeon, lasers, steroid, injection, filler, scar
treatment, correct scar, smooth scar, fix scars, remove scars, help scars
73. Are the chances of scarring higher for people with dark skin?
There is no evidence that scarring occurs more frequently in darker-skinned people. However,
post-inflammatory hyperpigmentation, a condition where excess pigment is generated in the
area where the trauma occurred to the skin, is more common and visible in people with darker
skin tones. In addition, textural scarring can be trickier to treat in darker skinned people since
certain procedures can worsen these abnormally pigmented areas. There are new breakthrough
treatments all the time, so see a cosmetic dermatologist to learn more about your options.
74. How would treatment of scars on darker skin differ from treatment of lighter skin?
It is known that people with darker skin have a higher risk of pigmentation changes resulting
from certain scar procedures. Therefore, this question should be discussed with a dermatologist
or plastic surgeon who can advise you on the safest and most effective treatments for your scars
and skin type.
1.2.2. Emotional & Psychological Effects
75. I know that I shouldn‘t pick or squeeze my pimples, but I can‘t help it. I spend hours playing with
my face in front of the mirror and I hate myself for it. What should I do?
Excessive picking and squeezing of otherwise mild acne is a medical condition called ―acne
excoriée de jeune fille.‖ This typically occurs when an acne sufferer, most often a young
woman, is so distressed about any blemish on her skin‘s appearance that she is compelled to
try to physically remove it. This leaves the face constantly covered with red marks and open
sores. Common among perfectionists, this impulse can be a manifestation of obsessivecompulsive disorder (OCD). A dermatologist can provide effective acne treatment so that there
is no acne to pick at, while a psychologist may be helpful in treating the underlying
compulsion.
Whether you have mild or more moderate or severe acne, picking or squeezing it is just about
the worst thing you can do. When you squeeze a pimple, you can push the contents of the
follicle down deeper into the surrounding tissue causing more breakouts, possible infection
and risk of scarring. Additionally, the pimple you squeezed often leaves an inflamed lesion or
wound that can look worse and take weeks longer to heal than the pimple itself would have.
OCD, compulsive
76. I‘m so embarrassed about my acne; I just don‘t want to be around people. Is there something
wrong with me?
There‘s nothing wrong with you and you‘re not alone. Acne often leads to feelings of
embarrassment, anxiety, and avoidance of social situations. While acne is not a life-threatening
condition, it is life diminishing and can cause people to become depressed, withdraw from their
friends, and perform poorly at school or work. An American Medical Association survey showed
that teens with acne are likely to have decreased self-confidence and poor self-image, often
refraining from participating in social activities. The results were consistent whether the person‘s
acne was mild, moderate or severe. A report by the American Academy of Dermatology said
that one out of ten teens believes that acne is the worst thing about being a teen—and it makes
them like themselves less. Various studies have had similar findings for older age groups.
The key is to not give up. It has been proven time and again that sticking to the right routine, a
routine that proactively prevents pimple formation rather than just spot treating existing pimples,
will keep you acne under control. If acne is not responding to over-the-counter medicines or is
severe and possibly scarring, see a dermatologist, who can offer a variety of treatment options.
Once the acne is treated, so is the psyche. The embarrassment will fade away and you‘ll be able
to be yourself again.
Embarrass, embarrassed, shame, ashamed, anxious, anxiety, social, withdraw, withdrawn,
depressed, depression, emotional, psychological, worried, scared
77. My daughter has become more and more withdrawn and depressed since her acne has gotten
worse. Is she just going through a phase, or should I be concerned?
Acne at any age can diminish self-esteem, but it can be even more traumatic during the
vulnerable teen years. As a parent, it‘s important to listen to and acknowledge her concerns, and
even relate your own experiences if you had acne as a teenager. It‘s important to encourage her
efforts to treat the acne consistently to bring it under control as soon as possible, both for scar
prevention, and further damage to her confidence and emotional well being. Without the proper
emotional support, it is difficult for a teenager to take the necessary steps to control acne. And
as long as the breakouts persist, so will the feelings of social isolation. Over time, this can
devastate the emotional and social life of a teenager and can continue to take its toll into
adulthood.
Self-esteem, teen depressed, teen depression, child depressed, child depression, teen confidence,
teen emotion, teen psychological, child emotion, child psychological, teen withdraw, teen social
78. My son has moderate acne, but it doesn‘t seem to bother him. Should I say something?
Because there is such a stigma and embarrassment around acne, it can be very difficult for
teens—and their parents—to talk about it. Teen boys are typically less communicative about
many issues. So, while it may appear to you that your son‘s acne doesn‘t bother him, it may very
well be that he just doesn‘t know how to discuss the subject with you.
You can take charge of the situation by talking to your son about his acne, offering suggestions
for treatment (without laying blame on your son for his condition), and listening to any concerns
he is willing to share. It‘s important to remember that the acne is not necessarily just a minor,
passing condition. It can have a profound impact on a teen‘s social and emotional life, which can
sometimes leave permanent emotional scars.
For more information on how to talk to your teen about acne, visit Acne.com: Talking with Teens
[http://www.acne.com/adult/what-your-teen-is-facing/talking-with-teens/].
Talking about acne, teen support, child support, parent, discuss acne
WHAT MAKES ACNE BETTER OR WORSE
79. What are the top 5 things I should avoid if I have acne?
1. Avoid The Sun – Exposure to the sun makes acne much worse than it would otherwise be
and should be avoided. A tan or burn causes your skin to shed more cells—which build up
on the surface, clogging pores and triggering more breakouts a few weeks down the road.
2. Don’t Over Wash – While cleansing is an important part of keeping acne under control, too
much of a good thing can be counter productive. Cleansing more than twice per day can
strip your skin of moisture and natural oils, which often leads to more problems—not less.
3. Watch Intake of Certain Foods – While diet doesn‘t cause acne, it can make it worse. A
small percentage of individuals get acne flare-ups in response to certain foods including:
iodine-containing foods such as seafood and table salt; dairy and other animal products
containing hormones; and, ―junk food‖ like soda, candy, and other foods that have a high
glycemic load (increase blood sugar).
4. Avoid Harsh Exfoliation – Many facial scrubs have ground up walnut shells or apricot pits.
Such coarse scrubbing actually causes micro-tears of your skin, leaving it raw and irritated—
making matters much worse in every possible way. Gentle exfoliation using cleanser
containing small, round beads is recommended.
5. Don’t Squeeze It – The temptation to pop must be resisted with all your strength because,
while gratifying at one level, it has terrible—and sometimes permanent—consequences.
First, it can push bacteria deeper into the skin, setting up everything for a worse infection to
come. Second, you can damage the surrounding skin tissue, which can cause scars that
mark you for life.
Avoid, worsen acne, aggravate acne, promote acne, irritate acne, acne triggers
80. What are the top 5 things I should do if I have acne?
1. Use a Medicated Treatment System – Find the treatment combination that will work for
you, and then stay on it even after you clear up. The key to your success will be sticking with
a regimen of medicines to get you clear and keep you clear. Remember, acne is not curable,
but it is treatable, controllable and preventable. If you skin does not respond, or your acne
worsens or shows signs of scarring, book an appointment with a dermatologist
2. Find Ways to Release Stress and Relax – It‘s odd advice when acne seems to be taking
over your life, but the first step is to find a way to relax. Acne is stressful in every way. The
more stress, the more your body produces cortisol, the ―fight or flight‖ hormone, which
makes acne worse, which causes stress, which further worsens your skin. When it comes to
stress and your skin, it is a real vicious cycle.
3. Use Sulfur – Sulfur supports the body‘s own efforts to control bacteria. Sulfur masks are a
great way to introduce this anti-acne ingredient into your routine. Most reduce swelling and
inflammation while also using clay to absorb excess oil. Use your mask after a cleanser and
before applying a toner and don‘t be afraid to treat yourself with it two or three times a week.
4. Replace Your Makeup and Skin Products – Go through all your cosmetic and skin-care
products and get rid of any that don‘t say either ―non-comedogenic‖ or ―non-acnegenic.‖
Replace them with products that do. And, ideally, get makeup medicated with salicylic acid
or sulfur to heal your pimples while you conceal them.
5. Adopt a Healthy Lifestyle – Sun avoidance, not smoking, getting enough sleep, exercising
and eating a balanced diet all contribute to a healthy lifestyle that can help your skin look its
best.
Acne care, help acne, healthy, advice, tips, recommend
1.3. WHAT MAKES ACNE BETTER OR WORSE
1.3.1. Self Care
81. How often should I wash my face?
Limit washing to no more than twice a day. More than that can strip your skin of necessary
moisture, causing irritation and leading to increased oil production. Be sure to use a cleanser
containing acne medicine and non-abrasive exfoliating beads, like polyethylene or jojoba, rather
than harsh scrubs that can irritate fragile skin.
How often wash, wash frequency, how often cleanse, cleanse frequency
82. Why do I need a fancy cleanser for my face; can‘t I just use soap?
Common soaps are not effective in killing acne bacteria. If you are one of the millions with acne
prone skin, a gentle medicated cleanser containing benzoyl peroxide, salicylic acid or sulfur is
the best way to keep acne bacteria in check and help stop acne from forming.
Soap, cleansing
83. Will scrubbing with a facial scrub, acne pad or washcloth help my acne?
Gentle exfoliation can be extremely beneficial for acne. However, scrubbing hard, or using
products with abrasive ingredients like ground up walnut shells or apricot pits can actually cause
micro-tears and irritate skin—especially fragile, broken out skin. Look for cleansers that have
polyethylene or jojoba beads—which are small and round, without sharp edges.
See Acne.com: Scrubbing & Toning [http://www.acne.com/teen/fact-vs-fiction/teen-acnemyths/scrubbing-and-toning-the-skin-stops-acne/] for more on the pitfalls of over-treating your
skin with scrubs and toners.
Scrubbing, scrub, washcloth, apricot, walnut, jojoba, polyethylene, beads
84. If I have oily skin, will using a moisturizer make my oiliness and acne worse or better?
Most people with oily skin have areas of the face that are dry and may become even drier with
the use of acne medications (all of which are drying to some extent or another). If this happens,
you would be well advised to use a moisturizer on the areas that feel dry. Otherwise, your oil
glands may compensate by producing even more oil—potentially making your skin shinier and
your acne worse. The key is to use moisturizers that are oil-free, and are labeled ―noncomedogenic‖ (non-pore clogging) or ―non-acnegenic.‖
Moisturize oily skin, oil glands
85. Will squeezing or popping my pimples make them go away faster?
No. Squeezing, popping or picking blemishes can push the contents of the follicle, including
bacteria, deeper into the surrounding tissue. In addition to setting your skin up for more
breakouts and increasing the risk of permanent scarring, the immediate effect is generally an
increase in inflammation. Unless done by a professional with the use of an extractor (known as
acne surgery), squeezing is likely to produce an inflamed lesion (wound) that can look worse
and take longer to heal than if the pimple had been left alone.
Squeeze, squeezing, pop, popping, pick, picking, inflammation, infection
86. How can I remove my blackheads?
A dermatologist or esthetician can use a specialized tool to safely and gently extract your
blackheads. We recommend against squeezing them yourself. The blackhead plug you see is
dead skin cells mixed with sticky oil. (The darker color is not dirt; it‘s just skin pigment and
oxidized oil). Squeezing can make matters worse by increasing irritation and driving bacteria
deeper into the skin. However, there are a couple of acids that are just what the doctor ordered
for breaking up plugged pores. One is glycolic acid, and the other is salicylic acid. You‘ll find
these ingredients in cleansers, toners, spot healers, leave-on lotions and masks. Both help keep
pores clear.
Blackhead extractor, extract blackheads, prevent blackheads, clear blackheads, remove blackheads
87. Do people with dark skin have different considerations than people with lighter skin when treating
acne?
Yes and no. Acne is caused by the same factors regardless of skin type, skin tone or ethnicity—
sticky sebum and dead skin cells plug the pore and enable trapped bacteria to multiply and
cause an inflammatory response by the body‘s immune system. So the treatment must be the
same: disrupt as many of the acne-causing factors as possible—reduce oil and dead skin cell
buildup to unplug pores, remove the P. acnes bacteria and calm inflamed skin.
But, for dark-skinned people, acne tends to be more inflammatory than for lighter-skinned
people, which means that the last step—calming skin—is even more important. Look for
products that provide skin-soothing relief, such as clay-based masks, to quickly calm the
complexion.
Another thing dark-skinned people need to worry about more than lighter-skinned people, is the
increased likelihood of long-lasting dark marks caused by acne, called post-inflammatory
hyperpigmentation. So an important tool in their skin care arsenal should be a lightener
medicated with hydroquinone, the only over-the-counter topical drug approved by the FDA for
this purpose. It also helps to use sunscreen with at least SPF 15 every day to prevent the sun
from further darkening the discoloration.
Dark skin, dark-skinned, African American, Hispanic, Mediterranean, darker skin, Indian, olive,
latino, latina
1.3.2. Lifestyle & Environment
88. If I do a lot of sports and exercise, what precautions should I take to make sure I don‘t aggravate
my acne?
Sports and exercise can aggravate acne for the following reasons:
1. Sweat creates a warm, moist environment for the P. acnes bacteria to grow, particularly if
skin is occluded by tight clothing and the moisture remains on the skin for long periods of
time.
2. Clothing and gear can rub against acne-prone areas, irritating skin and causing acne
mechanica, a condition in which heat, moisture and friction cause the sebaceous glands to
secrete excess sebum that mixes with dead skin cells to plug pores.
3. Makeup, hair products and skin products can mix with sweat, migrate into the pores and
promote clogging.
4. Sun exposure dries skin, increasing shedding of dead skin cells and causing the release of
inflammatory cells.
As such, there are a number of precautions you can take to minimize the impact of sports and
exercise on your acne:
1. If you wear makeup when you exercise, be sure it is medicated with salicylic acid. Any other
makeup can become occlusive (pore-blocking) when mixed with sweat.
2. When active outdoors, always wear sunscreen with at least SPF 15 and make sure it‘s
labeled ―non-comedogenic‖ or ―non-acnegenic.‖
3. Wear loose-fitting, soft, breathable (e.g., cotton) clothing to prevent friction and allow airflow
on the skin.
4. If your sports include gear that can rub against acne-prone areas, find ways to reduce the
friction, such as adjusting straps, or adding some cotton padding between you and your
gear.
5. Always shower immediately after exercising, with a body wash that includes an exfoliating
active ingredient like salicylic acid, to remove sweat, clear pores and treat vulnerable areas.
6. When showering, use warm water, not hot, to avoid reddening the skin.
For more on acne and exercise, visit Acne.com: Exercise & Acne
[http://www.acne.com/prevention/skin-basics/exercise-and-acne/].
Exercise, exercising, sports, sweat, sweating, work-out, work out, working out, gym, physical activity,
tennis, running, jogging, tight clothing, tight clothes
89. It gets really humid in the summer where I live making my acne worse. Is there anything I can do
about that?
Climate changes have a big impact on your skin. When it‘s hot and humid, try to wear loose
clothing and breathable fabrics because heat and moisture can exacerbate the acne process.
Also, rinse with water or use oil blotting sheets on your face rather than cleansing more than
twice a day, which can over-dry skin and possibly aggravate acne.
Humid, humidity, heat, hot, weather
90. Are there any foods that I should steer clear of to avoid breakouts?
There are no specific foods directly linked to acne. The vast majority of people can eat anything
in moderation, including chocolate or pizza, without fear of causing a breakout. However, studies
have shown that certain foods may worsen acne in a small percentage of individuals. These
include seafood and table salt (both of which contain high concentrations of iodine), dairy and
other animal products containing hormones, and ―junk foods‖ like soda and candy, as well as
other foods that produce a high glycemic load (high levels of blood glucose).
If you suspect that your breakouts may be food related, keep a daily diary of what you eat so
that, when you break out, you can trace back a week or so to see if you can find a pattern. If you
find the same food or foods appearing consistently, common sense says you should avoid those
foods and observe whether your skin improves.
For most people, it‘s sufficient to maintain a balanced, healthy diet.
Food, eat, eating
91. How can I find out if a food allergy is contributing to my acne breakouts?
Play detective to find out if any foods worsens your acne. Keep a diary of what you eat; if you
tend to get acne flare-ups a week or two after eating a certain food, you might find a culprit.
Common sense says you should avoid that food rather than risk the consequences that may
come with eating it.
92. Can drinking lots of water help my acne?
Water consumption and acne are not related. Many people believe that drinking lots (more than
8 glasses) of water will flush toxins out of their system and improve their acne. But studies have
shown that this is not the case. However, your skin is an organ and, like the rest of your body,
needs to be properly hydrated to work at its best.
Drinking water, drink water
93. Is exposure to the sun good or bad for my acne? How about tanning salons?
One of the oddest myths about acne is that the sun is good for treating it. Sun exposure, in fact,
makes acne much worse and should be avoided. A tan or burn causes your skin to shed more
cells—which build up on the surface, clog pores and trigger more breakouts a few weeks down
the road. Also, sun exposure causes the release of inflammatory cells, known as ―T cells‖ which
may result in red, inflamed pimples. Furthermore, tanning can darken the brown spots left
behind by healing blemishes, making them stick around even longer. No question, the sun‘s rays
have all kinds of bad consequences for your skin—acute burns, cancers, pigmented spots,
wrinkles, premature aging, and dilated blood vessels. Tanning salons are not a safe alternative.
So wear only ―broad spectrum‖ sunscreen with an SPF (Sun Protection Factor) number of at
least 15.
For more information on how the sun affects your skin, visit Acne.com: The Sun & Your Skin
http://www.acne.com/adult/your-skin-at-any-age/the-sun-and-your-skin/.
Sun, tan, sunburn, sun burn, tanning
94. I know that I break out when I get stressed out; is there anything I can do about that?
Acne is stressful in every way. The more stress, the more your body produces cortisol, the ―fight
or flight‖ hormone, which makes acne worse, which causes stress, which makes your acne
worse—the epitome of a vicious cycle. Because of this, a great thing to do right now is to find
ways to relax. Millions have come before you and have won this battle with acne.
Stress
95. If I stop taking birth control pills, will my acne get better or worse?
It depends. In some cases, discontinuation of birth control pills results in an improvement of
acne, while in other cases it causes a worsening of acne. Birth control pills vary in their
hormonal levels, which can affect each person differently. If you believe that your current pill is
not helping your acne, ask your doctor to prescribe an alternative. It takes 3 months before you
will see the benefits of any birth control pill on your skin.
1.3.3. Hair, Skin & Beauty
96. Should I be concerned about my hair products aggravating my acne?
Hair styling products are fine if applied correctly. Hair spray, gel and mousse are occlusive
(blocking) to the pore and may promote acne if they get on the skin. So, it‘s best to cover the
skin adjacent to the hairline when you apply these products. Also, do not wear hair care
products while you exercise because perspiration from your scalp can carry hair products onto
your skin and contribute to breakouts. If you do perspire while wearing your hair product, be sure
to cleanse the areas adjacent to your hair with a gentle cleanser as soon as possible. Finally,
either shampooing, or pulling your product-laden hair away from your face with a band when you
sleep will help to keep the oils and chemical from getting matted into your skin overnight.
Hair products, gel, mousse, hair spray
97. How can I protect my skin if I just have to use a pomade for my hair?
Pomades are generally used when someone wants to 1) straighten curly hair, or (2) "mold" hair
into various shapes.
It‘s important to think about the effects of products you use on your hair as well as on your face.
Even when applied carefully to avoid contact with facial skin, hair products can cause scalp
breakouts, and spread down to your forehead, cheeks, neck and shoulders, especially when you
sweat. So any heavy or oily hair product, like most pomades, is likely to be comedogenic, which
means it can promote plugged pores and aggravate acne. In addition, hair products may contain
irritating chemicals that can contribute to inflammation (swelling).
If you believe that your pomade, or other hair product is contributing to your acne, you should
consider discontinuing use, or at least limiting use along your hairline. Experiment with hairstyles
that don‘t require these products, use other techniques to achieve the desired effect (such as a
salon straightening treatment, or a ceramic hair straightener), or try lighter-weight, oil-free
products that may do the job without as much risk of pore clogging. There are some products
available, such as Finisheen oil sheer or Vita Point, that are less occlusive. If you feel you must
use an oil-containing hair product, at least try to keep product-laden hair away from your face
with clips or bands. And be sure to keep the skin adjacent to your hair clean by using a gentle
cleanser at least twice a day, especially after exercising or being in a hot or humid environment.
It can also help to apply an acne treatment product with salicylic acid, glycolic acid or retinol
around your hairline before applying the pomade.
Pomade, hair gel, hair wax
98. Is it bad to have bangs if I have acne on my forehead?
There is no scientific evidence demonstrating that wearing bangs causes breakouts. Regardless
of hairstyle, the forehead is one of the most common areas of the face for breakouts, especially
for teens. However, hair sprays, stiff gels and ―mousse abuse‖ can lead to occlusion (blocking)
of the pore and, eventually, acne. If you find that you are getting more pimples in the area under
your bangs, try using a different hair product or no product at all because it probably is the
product that‘s aggravating your acne rather than the bangs themselves.
If you want to research the effect of your bangs on your forehead acne, use a hair band to pull
your bangs away from your face. You need to keep them back for 4 to 6 weeks in order to let the
acne cycle complete and see if a new acne cycle begins. If you see an improvement, common
sense says it may be time to grow out your bangs.
Bangs, hair in face, forehead
99. How often should I shampoo if I have acne?
Shampooing frequency is a tricky business. On the one hand, you want to remove the hair oils
to prevent the pore clogging process in areas where your hair touches your face or neck. On the
other hand, just as with your face, too much cleansing, especially with shampoos that strip the
scalp of its natural oils, can actually trigger your sebaceous glands to produce more oil when
they sense your scalp is dry. So everyone needs to experiment to find that happy medium.
Because oil production usually decreases with age, we usually recommend that teens wash their
hair with shampoo every day and adults reduce their frequency to every 2-3 days. However, an
active lifestyle may require more frequent shampooing.
When shampooing, always lather and rinse well to thoroughly cleanse your hair. Use your
medicated facial cleanser after you shampoo to remove shampoo residue and allow the
medication stay on your face one to two minutes while you condition your hair or wash your
body.
How often shampoo, shampoo frequency, hair oil
100. If I have acne, what should I look for in a skin-care product?
Always look for products that are labeled non-comedogenic. Creams or lotions containing
certain oils can clog pores and produce milia, which are tiny white cysts, beneath the surface of
the skin. Even greasy eye creams or eye makeup removers may migrate on the face and
promote acne in neighboring areas such as the cheeks, temples and forehead.
Skincare, skin-care, skin product
101. What kind of cosmetics should I use to cover up my blemishes?
At a minimum, you should use cosmetics that are non-comedogenic (formulated without poreclogging ingredients) or, at the very least, oil free. But keep in mind, even cosmetics labeled
―non-comedogenic‖ or ―oil free‖ may still cause acne or skin irritation. All makeup, whether
cream, liquid or powder, migrates into the pore. So, your best option is to use makeup
medicated with salicylic acid to keep the pore unplugged. With the right medicated makeup,
ideally made by a company with acne treatment expertise, you can fight your acne while hiding
your blemishes.
Always make sure you are applying makeup to clean skin; remove it completely at the end of the
day and follow with a gentle cleanser medicated with benzoyl peroxide, salicylic acid or sulfur.
Cosmetics, make-up, makeup, foundation, cover up coverup cover-up, concealer
102. Are natural or organic cosmetics and skin-care products better for my skin?
Natural cosmetics and skin-care products have gotten a lot of attention in recent years. More
and more companies are jumping on the ―natural‖ bandwagon because they believe that this is
what today‘s consumer is looking for. But ―natural‖ isn‘t always better. For starters, there is
currently no regulated FDA or cosmetic industry standard for a ―natural‖ or ―organic‖ label on
cosmetics or skin-care products. Consequently, so-called ―natural‖ products often contain
chemicals, or highly processed ―naturally-derived‖ ingredients that no longer resemble anything
in nature.
Furthermore, any cosmetic or skin product should be avoided if not labeled ―non-comedogenic‖
regardless of whether it is ―natural‖ or even ―organic.‖ Finally, the risk of skin sensitivity and
allergies should be considered—as we know there are a lot of things in nature that can cause an
allergic reaction (like poison oak or ivy for example)!
Keep in mind, acne is a disease of the skin. As a medical condition, it must be treated with
proper medicines to be effectively controlled. As of now, there is no natural ingredient as
effective on acne as the doctor-recommended medications, benzoyl peroxide, salicylic acid and
sulfur. So, when possible, go for the medicated cosmetics, or at least ensure that your makeup
and skin-care products are non-comedogenic and oil-free.
Natural cosmetics, organic cosmetics, natural skin products, organic skin products
103. Can makeup cause me to break out?
Some makeup includes ingredients that are comedogenic (known to clog pores), leading to
acne.
Even makeup advertised as oil-free or non-comedogenic may cause acne if you wear it too long,
during exercise, or in hot, humid climates. In these situations, try to remove all makeup and
follow with a medicated cleanser to treat your skin.
Your best bet is to use makeup medicated with salicylic acid that helps fight acne while also
giving you the coverage you need.
2. ABOUT PROACTIV
2.1. THE PROACTIV STORY
104. How was Proactiv® created?
Katie Rodan and Kathy Fields met more than 20 years ago during their dermatology residency
at Stanford University. Because both of them once struggled with acne, they were motivated to
help their patients find a better treatment than long-term oral antibiotics or irritating topical
medications.
In 1995, these two dermatologists developed a medical breakthrough in fighting acne. They
combined low strength medicines with elegant skin-care ingredients in a system intended to be
used daily over the entire face. They called it Proactiv Solution—"proactive" because the
formulas did more than heal existing blemishes, they proactively helped to prevent acne from
forming in the first place. With Proactiv, the doctors made it their personal mission to help
millions of people put acne in their past.
From their clinical experience, the doctors saw the emotionally devastating toll acne had on the
lives of men, women, and teens. And they witnessed the profound positive impact that a clear,
healthy complexion had on one‘s well being. Because visits to a dermatologist are expensive
and difficult to obtain, the doctors decided to make their approach available to everyone. Their
infomercials, airing since 1995, proved to be an effective way to educate people about acne—
the myths, truths, and causes— and explain what made Proactiv unique, while providing a forum
for everyday people to tell how great it felt to conquer acne once and for all.
Founded, founding, founder, founders, history, doctors, Rodan, Fields, Drs., Dr., created Proactiv,
developed Proactiv, dermatologists, proactive
105. Why did Proactiv® get created?
The doctors knew what a huge impact acne has on one‘s self-esteem. Not only had they seen
this heartache in their patients, they experienced it themselves as well. It was their own personal
struggles with acne and those of their patients that motivated them to create Proactiv Solution.
They knew that the only options acne sufferers had to prevent acne were taking antibiotics longterm or using irritating prescription topical treatment. Over-the-counter medicines were harsh
and designed for use on existing pimples only. Because acne is a chronic condition, lasting
years and sometimes decades, these options were not viable. They recognized a need for
luxury skin care that was also medicated to give people a simple daily routine to both clear and
prevent acne.
106. How long did it take to develop the Proactiv® 3-Step System?
It took Drs. Rodan & Fields almost 5 years to develop the winning formulas, source the superior
ingredients and perfect the manufacturing process that make Proactiv the uniquely effective
acne treatment system that it is today.
107. How long has Proactiv® been on the market?
Proactiv was launched by Drs. Rodan & Fields in 1995 and has grown, over the last 15 years, to
become the #1 leading acne treatment system worldwide, trusted by millions.
108. What is the treatment philosophy behind Proactiv® products?
The process of acne is complicated. Using a ―one-shot‖ approach of full-strength medicine to dry
out a pimple after it‘s erupted won‘t work in the long run. And because the acne cycle occurs
over 1-3 weeks deep inside the skin, the pimple or blemish that finally appears is the finale of
this process, not the beginning. That‘s why, just like brushing your teeth prevents cavities, daily
treatment with the combination of non-prescription medicines found in Proactiv helps stops acne
before a breakout is visible.
Prevent acne, acne prevention
109. Why did the doctors choose to sell through television infomercials rather than in stores?
Proactiv® Solution is designed as a total acne management system. By using television to
educate, Drs. Rodan and Fields helped people understand how acne forms, why prevention is
the best approach, and how Proactiv was uniquely formulated to effectively treat the acne
process and manage it long term. Knowing that 85% of the 70 million people suffering with acne
do not consult a doctor, an infomercial created a private opportunity for people to get reliable
medical information about a sensitive issue. With fewer than 10,000 dermatologists in the U.S.
treating a population of 300 million, there are simply not enough dermatologists to go around.
Also, by selling direct to consumers, Proactiv eliminates expensive retail markups. Not only do
people save money compared with buying from a department store, doctor‘s office, or med-spa,
they also benefit from the convenience of direct-to-door delivery, and the assurance of the
―Proactiv Promise‖ with an exclusive 60-day risk free guarantee.
Television, infomercial, commercial, TV ad, direct selling, direct response
110. Why is Proactiv® so successful?
Proactiv is successful because it works. Proactiv took a revolutionary approach—cleanse, tone,
and treat—with formulations that combined acne-fighting medicines with luxury skin care.
Proactiv was the first system to both treat and prevent acne. It also remains the first and only to
make an exclusive American-made, prescription-grade benzoyl peroxide available to everyone
in a non-prescription form.
Unique, different, why works
111. Has the Proactiv® formula been changed or updated since it was invented by the doctors 15
years ago?
Proactiv is always on the lookout for the best medicines and most effective delivery systems for
all of the products in the line.
The Proactiv System‘s proven formula has not changed. However, an exclusive micro-crystal
benzoyl peroxide (BPO) is now available in New Proactiv‘s Renewing Cleanser and Repairing
Treatment. This new form of BPO consists of smaller particles able to enter pores more rapidly
and thoroughly, making New Proactiv even gentler and more effective. Original Proactiv will
continue to be offered to customers. See ―The New Proactiv‖ section (About Proactiv>The New
Proactiv) for more information.
Proactiv formula, new proactiv
112. How do the doctors make sure that the company stays true to their vision now that it‘s so big?
Doctors Rodan & Fields are actively involved in the Proactiv® business, personally overseeing
product development, medical and product information communications, and customer service
training.
Doctors, training
113. Can I contact Drs. Rodan and Fields?
All Proactiv® Solution inquiries and comments are directed to our Skin Care Advisors, who have
been thoroughly trained by the doctors.
2.2. HOW PROACTIV WORKS
2.2.1. The Science Behind Proactiv
114. How is Proactiv® Solution different from other acne products?
Unlike many "spot treatments" that fight acne one pimple at a time, Proactiv is a system, meant
to be used on your entire face every day. Since acne is caused by a number of different factors,
each of the products in our 3-Step System has a different function. Used together, our products
heal existing blemishes, unclog pores, attack bacteria, soothe and comfort skin, refine pores and
improve skin tone. On top of all that, Proactiv Solution combines acne medication with luxury
skin care, which makes is a pleasure to keep using these effective medicines.
Proactiv different, Proactiv unique, Proactiv special, Proactiv work, Proactiv effective, what does
Proactiv do, What Proactiv does, Proactiv difference
115. Why does Proactiv® use 3 steps when most products just have one?
Most products on the market today are engineered to clear existing blemishes, not prevent
future breakouts, which is why they often are a single product instead of a system. Acne is a
very complex skin condition that cannot be adequately treated using one medication or a single
product. In order to both heal and prevent breakouts, one must address the plugging of the pore,
excess sebum (oil), bacterial overgrowth and inflammation. Proactiv was the first acne treatment
system in the world, and is still #1 because it provides the right ingredients in the right order to
address the acne process.
3 step, 3 steps, 3 products, three steps, three steps, three products
116. What about those other 3-step kits in the stores, aren‘t they the same as Proactiv®?
There are a number of companies that try to compare the benefits of their product to Proactiv.
Why? Because for over 15 years, Proactiv has been the #1 acne treatment system in the world
with proven results on millions of faces. Competitors often list ingredients that they have in
common with Proactiv in an effort to convince consumers that both products work similarly.
However, the effectiveness of any product formula is determined by the quality of its ingredients,
the percentage concentration of ingredients used, and its unique manufacturing process. Our
formula is, in essence, our proprietary ―recipe‖ which none of our competitors have been able to
duplicate. Proactiv contains the only American-made, prescription-grade benzoyl peroxide.
Proactiv is formulated to work quickly and effectively on acne while improving the complexion‘s
overall texture, tone and appearance—gently and safely. That‘s a big promise, which is backed
up by the Proactiv Promise 60-day guarantee.
Competitors, competition, other kits, other systems, Acne Free, Neutrogena, Clean & Clear,
Nature‘s Cure, Advanced Solutions, Klear Action, Murad
117. Some other acne product companies customize their systems for different people. Why is yours
the same for everyone?
Proactiv® does offer customization for particular issues, such as Proactiv Gentle Formula for
those with sensitive skin or an allergy to benzoyl peroxide, and Proactiv Extra Strength Formula
for more aggressive acne or acne flare-ups.
For the majority of people, the Proactiv Solution 3-Step System will work great because it treats
the process of acne formation (the plug, bacteria, oil, and inflammation). This process is the
same, whether you are male or female, a teen or a 45-year old woman, or have dry, oily or
combination skin. In addition to the 3-Step System, Proactiv has products to manage all of the
needs of an acne prone complexion, including moisturizers, sunscreens, oil absorbers, pore
refiners, makeup and more. You can customize your Proactiv Solution System based on your
individual skin care needs by adding any of these products to your order.
Customize, customization, individualize, tailor, same kit
118. Wouldn‘t a dermatologist-prescribed treatment be more effective than Proactiv®?
It depends upon the degree of your acne. For moderate to severe, cystic or scarring acne, or
acne that fails to respond to over-the-counter medications like Proactiv, a dermatologist is your
best ally. A dermatologist can prescribe oral medications (antibiotics, isotretinoin, birth control
pills, etc) along with prescription topicals, to bring your problem skin under control.
For over 15 years, Proactiv Solution has been the gold standard for the treatment and
prevention of mild to moderate acne. Proactiv utilizes Combination Therapy®—several
medications and active cosmetic agents to treat the process of acne as it is forming deep inside
the skin—to maximize efficacy. Proactiv‘s premier ingredient is a proprietary American-made,
prescription-grade benzoyl peroxide. Even a doctor cannot prescribe a better form of this
medicine.
Combination Therapy, doctor better, doctor effective, dermatologist better, dermatologist
effective
.
119. How does the benzoyl peroxide work to clear acne?
Benzoyl peroxide (BPO) is an oxidizing agent that targets anaerobic P. acnes bacteria where it
lives—on the skin‘s surface and deep inside the pore—like no other medicine. It‘s tried and true,
recommended by dermatologists for more than 50 years. It‘s important to know that BPO is
antimicrobial, not antibiotic—the difference is technical but critical; it basically means the P.
acnes bacteria cannot develop resistance to BPO‘s killing action. If the medicine works for you
today, it will work for you tomorrow. Unfortunately, the same can‘t be said for oral antibiotics.
Benzoyl peroxide, BPO, BP, resistance
120. Why do you use 2.5% benzoyl peroxide in Proactiv® products, wouldn‘t 5% or 10% be stronger?
Benzoyl peroxide (BPO) is a very powerful medicine. In most cases, a 2.5% concentration is
strong enough to be effective against tough acne but gentle enough to use every day over the
entire face. Treatment of the entire face is critical for acne prevention. Higher concentrations of
BPO, like 5 -10%, do not necessarily do a better job of killing the P. acnes bacteria and are more
likely to dry and irritate the complexion. They are typically more suitable for spot treatment of a
stubborn pimple, which is why Proactiv offers Advanced Blemish Treatment with a 7% BPO for
that purpose. Additionally, while the majority of people with mild to moderate breakouts respond
well to 2.5% BPO, those with very oily complexions and more persistent acne may need
stronger medicines and will find that in Proactiv‘s Extra Strength Formula with 7% BPO.
2.5%, 5%, 10%, concentration, potency, active level, BPO level, benzoyl peroxide level, gentle,
stronger, strongest, severe acne, persistent acne, tougher acne
2.2.2. What to Expect
121. How long will it take for Proactiv® to work?
Most people report improvement in skin texture, tone, and pore size within the first few days of
use. Small pimples often clear within the first week while larger and more inflamed breakouts
may take 1-3 weeks before clearing. Within 4 weeks, one should expect fewer breakouts to
occur and further clearing with continued use of Proactiv twice daily.
Unfortunately, there is no cure for acne. Acne prevention is Proactiv‘s goal. Once the skin is
clear, it means the medicines are working. So the secret to maintaining a great complexion is
sticking with the program. However, if you find that Proactiv has not met your needs for any
reason, we offer a 60-Day Money Back Guarantee. And please, see a dermatologist for
prescription medications as a next step.
How long Proactiv, When Proactiv, expect Proactiv, when clear Proactiv
122. What will be the first indications that it has started to work?
It depends on where you are in your acne cycle. If you are suffering from breakouts, then the
first noticeable change will be a reduction of inflammation and the number of existing blemishes.
Small pimples usually clear within a week, while larger, more stubborn breakouts may take 1-3
weeks. You should also notice a healthier looking complexion with improved texture, tone, and
pore size within the first few weeks of use.
How know working, how know works
123. I‘ve seen other products advertise that they can clear acne in just a few days; do any Proactiv®
products do that?
Results may be possible with Proactiv in just a few days as well. However, individual results will
vary with Proactiv, as with any product on the market. When using the Proactiv System and the
mask nightly, results can be very fast. Improvement will be fastest if the System is used
properly—cleanse, tone and treat the full face twice daily (and use the Refining Mask at least
three times a week). When using any acne medicine, including prescription, it can take as long
as 8 weeks to reach clear skin. Those products that claim to be ―quick fixes‖ may, at best, spot
treat an existing pimple within a few days, but they do nothing for the pimple formation process
that is beginning under your skin in the meantime, ready to erupt in another breakout a week
later! Proactiv recognizes that acne is complicated, common, chronic and incurable. It is about
providing an enduring treatment that keeps you clear, not playing catch-up as each new
breakout occurs.
Fast, quick, fastest, faster
124. Will Proactiv® work for MY kind of acne?
Proactiv works on the majority of people with mild to moderate breakouts. It has helped millions
of people heal and prevent acne all over the world for more than 15 years. So with all 3 steps
used properly twice per day, Proactiv should work for you. If it doesn‘t, send it back within 60
days of purchase for a full refund.
Proactiv is not designed for severe nodular or cystic acne, which often can scar. Treatment of
severe acne or acne that fails to respond to over-the-counter medications including Proactiv
should consult with a dermatologist who can prescribe oral and topical medications.
125. I‘ve tried everything. How do I know Proactiv® Solution will work for me?
Since Proactiv Solution was introduced to the public in 1995, more than 15 million people all
over the world have used it. Proactiv has a proven track record of success in helping people with
mild to moderate acne. It works because it is a combination of acne-fighting medicines and
soothing botanicals that treat the complicated acne process deep inside the skin while improving
the complexion‘s overall texture and tone.
While Proactiv is successful for the vast majority of people who use it daily, no medicine works
for everyone. That is why we offer a risk free, 60-day money back guarantee. The small
percentage of people who do not respond positively and continue to have stubborn breakouts
can contact our Skin Care Advisors at 1-800-876-9717 and switch to Proactiv Extra Strength
Formula, or simply return the product for a full refund and see a dermatologist, who can offer
other treatment alternatives.
how know will work, nothing works, nothing worked, what if doesn‘t work
126. Are those before & after photos I saw on TV really real?
Absolutely. Testimonials for Proactiv® are unpaid and their before and after photos are unretouched. These are real customers who chose to submit their own photos along with their
personal story. We have found that people are so relieved to get past their acne issues, they
want to ―pay it forward‖ and help other people change their skin—and their lives.
Before after, before afters, photos, testimonials, real people, real customers
127. How can I get on TV once Proactiv® clears up my skin?
The Proactiv "family" includes thousands of men, women and teens who have shared their
stories about how Proactiv has changed their skin—and their lives. If you have a personal story
about Proactiv, please let us know! We'd love to hear from you... and we may even want to
share your inspirational "acne success story" with the world! Go to Proactiv.com: Tell Us Your
Story [http://www.proactiv.com/stories/tellus2.php] to learn more.
How get on TV, how tell story, who tell story, who send before after, how before after, how testimonial
128. Will my acne get worse before it gets better when I use Proactiv®?
No. Acne is a complex process that involves the formation of a plug inside the pore, oil
production, bacterial overgrowth and inflammation. It occurs over a 1-2 week time period deep
inside the skin before a pimple emerges. If this process is well underway in one of your pores,
Proactiv may not intercept it early enough to stop the pimple from emerging. Once the pimple is
there, Proactiv will help clear it up faster (especially if you don‘t pick at it!). Used properly twice a
day, over the entire face, Proactiv will help prevent acne. You will notice continued clearing of
your skin with daily use over the entire face. Long-term prevention is the Proactiv Promise.
Acne worse before, breakout worse before, breakouts worse before, break out worse before, worse at
first
129. Will I have to use Proactiv® my whole life?
Unfortunately, acne is a chronic condition, which means it can last a very long time. The 85% of
teens with acne tend to have it for 6-7 years, while the 40% of adult women and the 10% of adult
men have it for an average of 20 years or longer.
While there is no cure for acne, Proactiv is a system designed to prevent breakouts. So even if
you are acne prone and have suffered with breakouts for years, daily, consistent use of Proactiv
over the entire face should give you a clear, healthy-looking complexion. And because there has
never been a documented case of bacterial resistance to Proactiv, if Proactiv works for you in
the beginning it should continue to work for you as long as you need it.
How long continue, how long use, how long using, use life, using life, Proactiv forever, entire life,
whole life
130. What if I still keep getting acne breakouts while I am on the Proactiv® regimen?
Acne is a cyclical condition. It's important to stay committed to your treatment regimen whether
your skin is clear or experiencing a breakout.
For best results, use the System as directed every morning and night:
1. Wash your face with a quarter-sized amount of Cleanser.
2. Saturate a cotton ball or pad with Toner, apply to face, and let dry.
3. Follow with a dime-sized amount of Repairing Treatment and apply over entire face. Allow to
dry.
Remember to use the mask three times a week or apply it on spots for overnight treatment.
If you're just starting your 3-Step System and you are noticing continued breakouts within the
first couple of weeks, you're likely seeing pimples that were well on their way to appearing
before Proactiv was able to intercept and prevent them. Proactiv should help these breakouts
clear faster. The real benefit of Proactiv will be noticed by weeks 3-4 when the next cycle of
acne is stopped and your skin continues to look clearer and clearer with consistent and proper
use.
Keep in mind, the Proactiv Promise assures a 60-day money-back guarantee on every
shipment. So don‘t give up when you could get the results you want in just another few weeks. If
you‘ve been using Proactiv consistently for 8 weeks and still aren‘t seeing results, contact our
Skin Care Advisors at 1-800-876-9717 to request Proactiv Extra Strength Formula; and please
see a dermatologist if that doesn‘t work for you.
Keep breaking out, keep getting acne, keep getting zits, keep getting pimples, need stronger, 3
weeks, 4 weeks, 5 weeks, 6 weeks, 7 weeks, 8 weeks, three weeks, four weeks, five weeks, six
weeks, seven weeks, eight weeks
131. Why has Proactiv® suddenly stopped working for me?
Acne is cyclical condition. It may last many years, during which time you may experience
periods of improvement followed by flare-ups. These acne flares are usually triggered by stress,
hormonal changes, a humid climate, medications you may be taking for other medical
conditions, etc.
If you are experiencing an acne flare, call our Skin Care Advisors at 1-800-876-9717 and
consider switching to Proactiv Extra Strength Formula with 7% benzoyl peroxide (BPO). Acne
flares are often associated with the release of an increased amount of a thicker sebum (oil) into
the pores, which responds better to the higher concentration of BPO plus salicylic acid found in
this System. Once your skin is back under control, you can resume use of your regular Proactiv
System.
We also recommend you add the Refining Mask to your routine—every day for the first week,
and then 3 times a week thereafter during periods of acne flare-ups. It contains sulfur, a proven
acne-fighting ingredient that is especially helpful in bringing down redness and calming skin.
If your flare-ups continue or increase in severity, or show any evidence of scarring, please
consult a dermatologist for prescription treatment.
Stopped working, not working anymore, doesn‘t work anymore, no longer working, isn‘t working
anymore, stop working, acne again, breaking out again, flare up, flaring up, getting worse,
stronger, more potent, more powerful, higher concentration, stronger medicine, stronger
treatment, stronger medication, higher percent, more active ingredient, higher active ingredient,
higher benzoyl peroxide, more benzoyl peroxide
132. Can my skin or the bacteria on it become resistant to benzoyl peroxide?
No. Benzoyl peroxide (BPO) is antimicrobial, not antibiotic—the difference is technical but
critical; it basically means the P. acnes bacteria cannot develop resistance to BPO‘s killing
action. If the medicine works for you today, it will work for you tomorrow. The same can‘t be said
for most oral and topical antibiotics.
That being said, there can be times when your acne flares up, perhaps due to hormonal
changes, stress, travel to a harsh climate or even due to a new hobby or sport that aggravates
acne in a particular area through friction and sweating (otherwise known as acne mechanica). If
this occurs, and your Proactiv® System isn‘t doing the job, you can temporarily switch to
Proactiv Extra Strength Formula with 7% BPO, which will more aggressively bust through the
sticky sebum blocking the pores to target the bacteria inside.
Resistance, resistant, immune, need stronger, acne worse again, break out more again, skin bad
again, acne bad again, break out bad again
2.3. WHO PROACTIV IS FOR
133. Who was Proactiv® made for?
Proactiv was designed to treat mild to moderate acne in all skin types and ages. Acne is an
―equal opportunity offender.‖ Acne doesn‘t care who you are—whether you‘re a celebrity or a
librarian or a high school student. Acne happens in people of all ethnicities, males and females,
teens and adults all over the world. Because Proactiv treats the process of acne, it works on all
skin types. As a brand that is laser-focused on helping acne-prone skin, Proactiv includes
products to support the 3-Step System, including moisturizers, sunscreens, oil absorbers,
makeup, pore refiners, and more to address issues associated with different skin types.
In creating Proactiv, Drs. Rodan and Fields had the discerning customer in mind—someone who
was used to using luxury skin care. That is why the Proactiv formulas contain ingredients like
panthenol, allantoin, aloe vera, glycolic acid, and others found in high-end skin-care products.
They wanted all of their customers to feel like they are treating their face to luxury skin care
while controlling their acne.
Who use Proactiv, who Proactiv for, skin types Proactiv, ethnicities Proactiv, African American
Proactiv, Hispanic Proactiv
2.3.1. Ages of User
134. Is Proactiv® Solution effective for teenagers?
Yes—Proactiv is effective on all races, ethnicities, skin types, and ages (with the exception of
infant acne).
135. At what age should people start treating their acne with Proactiv®?
The recommended age to begin using Proactiv Solution is 12 years and older, however the
products are safe and effective for all age groups with adolescent and adult acne breakouts. For
pre-teen acne, which is becoming more and more common, see your pediatrician first. We
recommend that younger users start slowly, by using the products every other day, and building
up gradually to twice-a-day use.
When start Proactiv, age start Proactiv, when begin Proactiv, age begin Proactiv, when begin
Proactiv, how old to use Proactiv, how old start Proactiv, how old begin Proactiv
136. How can Proactiv® work for both adults and teenagers; don‘t they have very different skin?
Teenagers don‘t have one type of skin, and adults another type. When it comes to acne, the
process of blemish formation is the same no matter what the age.
Whether a teen or an adult, treat the process and then manage your particular skin type with an
oil-free moisturizer for the dry parts or an oil absorbing lotion for the shiny, oily regions.
Adult teen skin, difference adult teen, different adult teen
137. If I‘m old enough to have wrinkles along with my acne, should I be using Proactiv®?
Yes. Proactiv is effective and safe for all skin types an ages. While the 3-Step System treats
your acne, you can consider using the Proactiv Clarifying Night Cream with retinol and salicylic
acid to help reduce the appearance of fine lines and restore moisture balance while preventing
acne breakouts.
Anti-aging, aging
138. Can I use Proactiv® on my baby‘s acne?
No. The recommended age to begin using Proactiv is 12 years and older. Baby acne is usually
mild and passes quickly. If you have concerns, consult your pediatrician.
Baby acne Proactiv, infant acne Proactiv
2.3.2. Gender of User
139. There are a lot of products out there that are made just for male acne or just for female acne;
wouldn‘t I be better off with something gender-specific?
While the triggers of acne may be different from person to person, male to female, the pathology
of the disease, i.e., the process of blemish formation, is the same. Again, when it comes to acne,
treat the process and then manage your skin type.
Gender specific, male female specific, male female customized
140. If I only break out around my menstrual period, is Proactiv® really for me, or do I need to
address the hormonal cause?
Acne is caused by hormonal fluctuations whether you are a teenager or an adult. Since
hormones are a fact of life, treatment approaches for acne are aimed at treating the process of
blemish formation, which includes the formation of a plug inside the pore, the accumulation of
oil, bacterial overgrowth, and inflammation. Therefore, monthly breakouts are remedied by daily
use of Proactiv Solution, just as other acne breakouts are. In some cases, women may benefit
from birth control pills designed to regulate hormonal activity for the purpose of relieving acne.
Proactiv hormonal acne, Proactiv menstrual acne breakouts, break out period Proactiv, monthly
breakout Proactiv
2.3.3. Skin Type/Tone
141. Is Proactiv® effective for all skin types?
Yes. Proactiv is effective for all skin types at all ages and in all ethnicities for both genders.
142. I heard people with oily skin should use a gel-based product, and people with dry skin should
use a cream, how does Proactiv® work for both?
The Proactiv formulas are appropriate and effective for all skin types. However, different
people‘s skin may react slightly differently to the ingredients in Proactiv. Rather than mess with
the core Proactiv System, which has been proven effective for so many, we recommend adding
on other Proactiv products designed to address your particular skin‘s needs. For example, if you
have oily skin, Proactiv offers blotting papers designed to absorb oil and reduce shine, as well
as Daily Oil Control, a lotion that balances skin‘s natural oil levels and reduces excess shine. If
your skin is dry, you can use the Proactiv Green Tea Moisturizer for light, but powerful, hydration
and the Oil Free Moisturizer with SPF 15 for hydration with sun protection.
Proactiv for oily skin, Proactiv for dry skin
143. I only break out in my T-zone. Is it okay to just use the Proactiv® products in that area?
Yes. Proactiv can be used in the T-zone area in a targeted way if that is the only area where
your breakouts occur.
144. I only get acne on a small area around my chin, so shouldn‘t I just use a spot treatment to save
money?
You can use Proactiv® selectively only on the chin area where you break out. Just be sure to
treat that whole chin area continuously with our twice-a-day regimen. Since you will be using
much less product to cover a smaller area, you may find that your kit lasts you longer than the
average person. In that case, visit the My Proactiv section of the website, or call our Skin Care
Advisors to reduce your shipment (and billing) frequency to better match your particular needs.
Treat chin acne, treat jaw acne, treat chin pimple, treat jaw pimple, treat chin breakout, treat jaw break
out, treat break out chin, treat break out jaw, spot treat
145. I have sensitive skin, is it okay for me to use Proactiv®?
Yes, Proactiv is safe for sensitive skin. It was specifically formulated with 2.5% benzoyl peroxide
(BPO) to avoid the irritation that can occur with higher concentrations, while providing the same
acne-fighting efficacy. It also includes luxury skin-care ingredients that condition the skin and
help to support the skin‘s barrier. However, everyone‘s skin is unique in its ability to tolerate
particular topical medications. Therefore, we recommend beginning with a ―spot test‖ when
starting Proactiv or any new product. To test if you are sensitive to the product, apply a small
amount—a thin layer about the size of a dime—twice daily to the same area on the side of your
neck behind the ear. If there is no redness or irritation after three days of multiple applications to
the same spot, you can begin usage on a larger area.
Start slowly when using medicated products. We suggest you use the products only at night in
the first week. This will allow you to build tolerance to the BPO that powers these important
steps in our Combination Therapy®. Or, to really ease in, use the entire System only once every
other day for the first one or two weeks. You can increase application to twice a day when you
find your skin tolerates the medication well. Also, it will really help to use the Proactiv Green Tea
Moisturizer, or your favorite non-acnegenic oil-free moisturizer once or twice daily after the
Repairing Treatment or whenever your skin feels dry.
If your skin cannot tolerate the 3-Step System even after you ease into use, or if you are allergic
to benzoyl peroxide, please call our Skin Care Advisors at 1-800-876-9717 to substitute the
product for our Proactiv Gentle Formula.
Proactiv sensitive skin, sensitivity test
146. Can Proactiv® be used on dark complexions?
Yes, Proactiv is formulated to work on all skin types and tones. The underlying process that
causes acne is the same regardless of the color of your skin. This means that the Proactiv
System‘s Combination Therapy®, designed to unplug pores, remove bacteria and reduce
swelling will be every bit as effective on dark skin as on light. In addition, none of the active
ingredients in Proactiv will discolor or bleach skin.
A common concern for dark-complected individuals is the appearance of a brown/black mark
following healing of an acne blemish. This is called ―post-inflammatory hyperpigmentation.‖
Proactiv Skin Lightening Lotion, medicated with hydroquinone, was formulated to help fade
these marks.
Proactiv dark skin, Proactiv dark complexion, Proactiv black skin, Proactiv brown, Proactiv
ethnic
147. Should I use Proactiv® if I only get a breakout now and then, but have clear skin most of the
time?
Yes, Proactiv was developed to be a full-face preventive therapy for acne. Pimples begin to form
under the skin several weeks before they become visible. So it is impossible to predict when and
where on your face a breakout will develop. By using Proactiv every day, twice a day, you will
keep the pimple-forming process from ever beginning so that even those pesky occasional
breakouts will be prevented. Proactiv is like an insurance policy for your face. Blemishes can
appear when you least expect it and always seem to come at the worst time. With Proactiv,
you‘ll know that your skin will be protected even when your monthly cycle, stress or
environmental factors are conspiring against it. Also, keep in mind that it can sometimes just
take one bad breakout to leave a scar that can last a lifetime. So prevention is your best
strategy.
Mild acne Proactiv, occasional breakouts Proactiv, occasional acne Proactiv, occasional pimples
Proactiv, acne break out sometimes Proactiv, acne break out occasionally Proactiv, acne break
out from time to time Proactiv, acne break out rarely, blemish sometimes, blemish from time to
time, occasional blemish, moderate acne
2.3.4. Blemish Form
148. Does Proactiv® also clear blackheads and whiteheads?
Yes, the combination of medicines found in Proactiv work together to fight both blackheads and
whiteheads. Blackheads and whiteheads are the earliest forms of blemishes and occur when
excess oil and dead skin cells combine to form a plug inside the pore. If the plugged pore stays
under the skin, it‘s called a closed comedo and is visible as a white bump or whitehead. If it rises
up toward the skin‘s surface, dilating the pore, it‘s called an open comedo. These are commonly
referred to as blackheads (with a blackish color caused by skin pigment and oxidized oil, not
dirt). The first step in Proactiv‘s Combination Therapy® is to loosen up the plug, unblocking the
pore. Once the pore is clear, the benzoyl peroxide medicine in the Renewing Cleanser and the
Repairing Treatment destroys the bacteria that cause an inflamed pimple.
Proactiv blackheads, Proactiv whiteheads
149. Will Proactiv® help clear cystic acne?
Proactiv is formulated for mild to moderate acne and offers an Extra Strength Formula for people
with especially active acne. However, since nodular or cystic acne can be unresponsive to
topical medicines alone, and carry a high risk of scarring, we strongly suggest that you see a
dermatologist as soon as possible to advise you on your best course of treatment. You can ask
your dermatologist about using Regular Proactiv or Proactiv Extra Strength as a complement to
your prescribed treatment, as topical medications can often enhance the effectiveness of an oral
medication regimen.
Proactiv cystic, Proactiv nodular, Proactiv nodulocystic, extra strength, stronger medicine severe
acne, stronger formula
150. Will Proactiv® help with acne scars?
No, unfortunately Proactiv Solution will not help with existing scars. Our best recommendation
for treating existing acne scars is to see your dermatologist. Thanks to advances in medicine
and technology, your dermatologist can offer safe and effective options for your acne scars.
Keep in mind, however, that you cannot undergo most scar treatments until your acne has been
inactive for several months. So, whether you want to treat existing scars, or prevent new ones
from forming, it is important to take some proactive measures to gain control of your acne.
Proactiv scars, Proactiv scarring
151. Can Proactiv® clear my Dark spots?
Yes, Proactiv Solution may clear up dark spots and help to fade discoloration on all skin types.
Two keys to lightening dark spots, also known as ―post-inflammatory hyperpigmentation,‖ are:
(1) exfoliate to clear away the skin‘s dead top cellular layers, allowing for better penetration of
the medication and helping to shed the pigment in this layer. Our Renewing Cleanser contains
smooth, tiny beads for gentle exfoliation and can begin the process of fading dark spots; (2) use
a hydroquinone-containing medicine, like Proactiv Skin Lightening Lotion with 2% hydroquinone
or a prescription 4% product from your doctor. If left untreated, it can take anywhere from six
months to a year, or longer, for a dark spot to fade on its own
Proactiv dark spots, Proactiv hyperpigmentation, Proactiv discoloration
152. Will Proactiv® work on rosacea?
No, while some customers with rosacea-type skin have experienced great results with our
products healing their occasional acne-type bumps, Proactiv Solution is for the treatment of mild
to moderate acne. Currently there are no FDA-approved over-the-counter treatments specifically
targeting rosacea. As a result, even though rosacea and acne can often occur together, we
recommend talking to your dermatologist about your condition and avoiding the triggers of
rosacea, which include sun, wine, alcohol, hot beverages and certain foods, including cheese
and spicy foods.
Proactiv Rosacea
153. Can I use the Proactiv® System for my body acne?
Yes, you can definitely use the Proactiv System for body acne. Use it once or twice each day,
but be careful of the bleaching effect that the benzoyl peroxide in the Renewing Cleanser and
Repairing Treatment has on colored fabrics. Always wash off the Renewing Cleanser
completely, and avoid letting areas treated with the Repairing Treatment come in contact with
clothing (unless it is white).
For a medicated treatment specifically tailored for body acne, with non-bleaching salicylic acid,
try Proactiv‘s Deep Cleansing Wash, the handy Clear Zone® Body Pads and the soothing Clear
Zone Body Lotion. The Deep Cleansing wash exfoliates dead skin cells, pore clogging oil and
other impurities while it cleans and refreshes your skin. For more targeted, on-the-go treatment,
we created the convenient salicylic and glycolic acid Clear Zone Body Pads. The dual textured
pads remove oil and sweat to keep pores clean, while soothing the skin with botanical extracts
like green tea and witch hazel. Follow both of these treatments with our salicylic acid-medicated
Clear Zone Body Lotion to replenish moisture and continue treating your blemishes. The salicylic
acid in all three products will penetrate the pores all over your body, helping to prevent acne
without damaging clothing, sheets or towels.
Proactiv body acne, Proactiv back, Proactiv backne, Proactiv chest, Proactiv shoulder, Proactiv
bacne, Proactiv buttocks, Proactiv butt, Proactiv derriere, Proactiv rear end
154. Can Proactiv® work on Under the Skin Pimples?
Proactiv is formulated to fight all types of acne. ―Under the skin pimples‖ can refer to a number
of kinds of acne including whiteheads, pustules that have not yet fully erupted, and severe
under-the-skin cysts.
Whiteheads are a type of non-inflammatory acne that form when a pore gets plugged with
sebum (oil) and dead skin cells. They can stay under the skin for weeks or become inflamed if
untreated. Pustules—the most common type of pimple—begin under the skin and are tender to
the touch. They eventually swell more and appear above the skin. Proactiv Solution‘s
medications are able to penetrate into pores, decreasing these types of ―under the skin‖ pimples
to ―nip them in the bud.‖
Over the long haul, your best weapon is prevention. Proactiv Solution was developed to be a
full-face preventive therapy for acne. Since whiteheads and pimples begin to form under the skin
several weeks before they begin to surface, there is no way to predict when and where on your
face a breakout will develop. By using Proactiv every day, twice a day, you will keep the pimpleforming process from ever beginning so that even those pesky occasional breakouts will be
prevented before they surface.
For people with more significant ―under the skin‖ acne—Proactiv offers an Extra Strength
Formula. However, since this type of acne can be especially unresponsive to topical medicines
alone, and carries a high risk of scarring, we strongly suggest that you see a dermatologist as
soon as possible to advise you on your best course of treatment. You can ask your
dermatologist about using Regular Proactiv or Proactiv Extra Strength as a complement to your
prescribed treatment, as topical medications can often enhance the effectiveness of an oral
medication regimen.
Proactiv under skin, Proactiv cyst, Proactiv painful pimples
155. Should I use Proactiv® if I get shaving bumps?
Yes, Proactiv can help fight shaving bumps. Since shaving bumps occur when the growing hairs
curl back and pierce the skin, causing inflammation, many of the medicines in Proactiv Solution
can play a role in preventing that process. The key to reducing shave bumps is to first use the
gentle exfoliating cleanser to lift the hairs, soften the hairs with lather and warm water when
shaving, and then use the leave-on benzoyl peroxide treatment to prevent further bumps.
Proactiv Solution Renewing Cleanser contains smooth, tiny beads to exfoliate dead skin cells
and lift hairs to prep for shaving. Many people find that the Cleanser also has just the right lather
and smoothness to use in place of a shaving cream. And the Proactiv Revitalizing Toner and
Repairing Treatment can be applied after shaving to wipe away any remaining dead skin cells or
residue, and fight the bacteria that can lead to inflammation and irritation.
Proactiv shaving bumps, Proactiv shave bumps
156. Will Proactiv® help my razor bumps?
Yes, Proactiv can help fight shaving bumps. The key to reducing shave bumps is to first use a
gentle exfoliating cleanser to lift the hairs, soften the hairs with lather and warm water when
shaving, and then use a leave-on benzoyl peroxide treatment to prevent further bumps. Proactiv
Solution‘s Renewing Cleanser contains smooth, tiny beads to exfoliate dead skin cells and lift
hairs in preparation for shaving. Many people find that the Cleanser also has just the right lather
and smoothness to use in place of a shaving cream. And the Proactiv Revitalizing Toner and
Repairing Treatment can be applied after shaving to help open pores, exfoliate the skin‘s
surface, and fight the bacteria that can lead to inflammation and irritation.
Proactiv shave, Proactiv shaving, Proactiv razor
157. How do I control breakouts around my mouth?
The Proactiv® Solution 3-Step System is effective for mild to moderate acne anywhere on the
face or body. If you are finding that your acne is clearing up with Proactiv everywhere except
around the mouth, it may be that the breakouts you are seeing are not actually acne. Studies
have shown that fluoride toothpaste can cause acne-like eruptions when it comes in contact with
the skin around the mouth. If you suspect this might be the case, try using fluoride-free
toothpaste for a few weeks and see if it resolves. You may also improve the condition by using
the Refining Mask more frequently in that area to reduce the redness and prominence of the
blemishes.
Mouth pimples, mouths zits, mouth breakouts, break out mouth, mouth blemish, Proactiv mouth
158. I have little red bumps all over the back of my arms. What are they, and can Proactiv® help get
rid of them?
A doctor would need to diagnose your condition. However, you may have Keratosis Pilaris (a
follicular plugging of the skin of the upper arms and thighs) and may benefit from a product that
helps to exfoliate the dead skin cells that are plugging up the hair follicles. While the Proactiv 3Step System has exfoliating properties, your best bet may be the Proactiv Deep Cleansing
Wash medicated with salicylic acid, a powerful exfoliant.
Your doctor may also prescribe a topical cortisone-containing cream to reduce the inflammation
associated with Keratosis Pilaris.
Arms, thighs, Keratosis Pilaris
159. Can Proactiv® work on Sebaceous Cysts?
No. Because these cysts can rupture and become inflamed and infected, we suggest that you
consult a physician.
160. Can Proactiv® work on Cystic Acne?
No. We suggest that you consult a dermatologist or physician for severe cystic acne, which
carries a great risk of scarring. Your doctor will have many treatment options, including oral
antibiotics, isotretinoin, and prescription topicals to help you get your skin under control.
161. Can Proactiv® work on Seborrheic Dermatitis?
No. Please consult a dermatologist or physician.
162. Can Proactiv® work on Verruca (a wart)?
No. We suggest that you consult a dermatologist or physician.
2.3.5. Proactiv & Other Skin/Medical Conditions
163. Does Proactiv® reduce the appearance of fine lines and wrinkles?
The Proactiv 3-Step System was developed to control acne, but with overall skin care in mind.
Several of the products have targeted ingredients that have benefits for the skin‘s appearance.
For example, the Revitalizing Toner contains Glycolic Acid, which is a mild AHA (alpha hydroxy
acid), known to aid cell renewal and diminish the appearance of wrinkles; and, the Renewing
Cleanser includes hyaluronic acid (sodium hyaluronate) known to smooth fine lines and wrinkles
by plumping the skin via moisture retention.
Proactiv wrinkles, Proactiv fine lines, Proactiv facial lines, Proactiv wrinkled, Proactiv wrinkle
164. Can I use Proactiv® if I have rosacea?
Yes, it is safe to use Proactiv if you have rosacea. However, Proactiv is for the treatment of mild
to moderate acne, and is not an FDA approved product for the treatment of rosacea (which is
characterized by a flush-blush reaction and red bumps).
Because there are no FDA-approved over-the-counter medicines specifically targeting rosacea,
we recommend seeing a dermatologist if you have this condition.
Proactiv rosacea
165. Can I use Proactiv® if I have eczema?
It depends on the severity of your condition. All acne medicines, whether prescription or overthe-counter like Proactiv, have the potential to be irritating for the skin. If your eczema is mild,
you should start Proactiv slowly—i.e., once daily or once every other day, increasing the
frequency of use to twice daily gradually over 1-2 weeks. If you are using medicines prescribed
for your eczema or if your eczema is severe, please check with your doctor before trying any
acne treatments. In most cases, the sulfur, kaolin clay and botanical ingredients in the Proactiv
Refining Mask are well tolerated by, and even soothing for, eczematous skin.
Proactiv eczema
166. Can Proactiv® work if I have HIV or AIDS?
Most likely yes. However, we suggest that you consult your physician.
167. Can I use Proactiv® if I am Diabetic?
Most likely yes. However, we suggest that you consult your physician
Proactiv diabetes, Proactiv Diabetic
168. Can I use Proactiv® if I have Fibromyalgia?
Most likely yes. However, we suggest that you consult your physician
169. Can Proactiv® work if I have Folliculitis?
Folliculitis is an inflammation and sometimes an infection around hair follicles located anywhere
on the body. Common sites include the torso—triggered by exercise or even hot tubs; the beard
area—caused by shaving; and, the extremities—from friction and rubbing by clothing. Proactiv
can sometimes be helpful for the pimple-like breakouts associated with folliculitis of the beard
area. Using the Renewing Cleanser to shave with can be beneficial. When folliculitis is
extensive, you may need antibiotics so please see your doctor for treatment
170. Is Proactiv® safe if I have Fox Fordyce Spots?
No. We suggest that you consult a dermatologist or physician.
171. Can Proactiv® work if I have freckles?
Proactiv is safe to use on freckled skin. However, Proactiv products will not affect freckles.
172. Can I use Proactiv® if I have keloids?
Proactiv is a treatment for mild to moderate acne. It will neither benefit nor hurt keloids, a type of
thick scarring. For treatment of your keloids, please see a physician.
Proactiv Keloids
173. Can Proactiv® work for keratosis pilaris acne (a follicular plugging of the skin of the upper arms
and thighs)?
Keratosis pilaris is characterized by tiny little bumps caused by a build-up of dead skin cells
around hair follicles, usually present on the upper arms or thighs. The Proactiv Deep Cleansing
Wash with salicylic acid and the Revitalizing Toner may help smooth the skin and lessen the
appearance of keratosis pilaris.
Proactiv Keratosis pilaris
174. Can I use Proactiv® if I have milia?
Milia are harmless, tiny cysts that look like small white bumps. They may be anywhere on the
face, but most commonly appear in the area around the eyes. Proactiv is safe to use for your
acne if you also have milia, but it will not have any effect on your milia. Your doctor may remove
them for you if they are bothersome cosmetically.
Proactiv milia
175. Can I use Proactiv® if I have Darier‘s? (a rare skin disease)
No. Darier‘s is a genetic disease that requires specific therapy. We suggest that you consult a
dermatologist.
176. Can I use Proactiv® if I have Shingles?
Shingles is a reactivation of the chicken pox virus that affects the skin corresponding with a
nerve distribution. Shingles may appear anywhere on the body including the face. Fortunately it
is short-lived, usually lasting a few weeks. If you have been using Proactiv in an area of your
skin that is now affected by shingles please stop your Proactiv use until your doctor advises you
to restart it. For areas of your skin unaffected by shingles, Proactiv is most likely fine to use if
your doctor approves.
177. Can I use Proactiv® if I have Trichoepithelioma (noncancerous tumors of the skin)?
Proactiv will not affect trichoepithelioma; however, we advise checking with your doctor first.
2.4. GENERAL SAFETY INFORMATION
178. Is Proactiv® safe for all skin types and ethnicities?
Yes, Proactiv is formulated to work safely on all skin types and tones. The underlying process
that causes acne is the same regardless of the color of your skin. This means that the Proactiv
System‘s Combination Therapy®, designed to unplug pores, remove bacteria and reduce
swelling will be every bit as effective on dark skin as on light. In addition, none of the active
ingredients in Proactiv will discolor or bleach skin; if anything, the exfoliating action should
improve skin texture and tone.
Proactiv dark skin, Proactiv skin type, Proactiv discolor skin, Proactiv bleach skin, Proactiv
ethnic
179. Does Proactiv® Solution have any side effects?
Side effects are usually mild, and may include drying or irritation in some users who are
sensitive to benzoyl peroxide (BPO). A small group of people (1-3% of the population) may be
allergic to BPO, breaking out in tiny, itchy red bumps following use. If you are one of those
people, stop using all BPO products and see a physician if your ―rash‖ continues.
See ―How can I find out if I‘m allergic to benzoyl peroxide‖ for information on how to test for side
effects. If you are concerned or desire more information, we recommend you discuss with your
physician.
Proactiv safety, Proactiv safe, Proactiv side effects
180. I have dry, sensitive skin, will Proactiv® be too harsh for me?
Most people with dry and/or sensitive skin can tolerate and use the Proactiv System
successfully. The proven approach developed by Drs. Rodan and Fields, of treating the entire
face with low concentration (2.5%) benzoyl peroxide, ensures that your skin is getting the benefit
of the best available and most proven over-the-counter active ingredient for acne without the
irritation that higher concentrations can cause. However, people with dry, sensitive skin should
start slowly with Proactiv to allow their skin time to get used to its medicines. Start by using the
System once every other day, then once a day. After a week or two, if your skin is not dry or
irritated, you can increase your usage to twice a day. However, if you experience ongoing
itching, flaking and/or irritation, you may be better off with products that do not contain benzoyl
peroxide, such as Proactiv‘s Gentle Formula with salicylic acid. Just call our Skin Care Advisors
at 1-800-876-9717 or sign in to Proactiv.com and select ―My Account.‖
Proactiv sensitive skin, Proactiv dry skin, Proactiv ease, Proactiv slow, get used to Proactiv,
Proactiv itch, Proactiv irritate, Proactiv irritation Proactiv harsh, Proactiv too strong
181. Is Proactiv® safe for kids and teens to use?
People of all ages have had success with our products. Please contact your pediatrician before
using for children under 12.
Proactiv safe kid, Proactiv safe kids, Proactiv safe kids, Proactiv okay kid, Proactiv okay kids,
Proactiv safe teen, Proactiv safe teens, Proactiv okay teen, Proactiv okay teens, Proactiv age
safe
182. Is Proactiv® safe for women who are pregnant or nursing?
None of the active ingredients in Proactiv are contraindicated during pregnancy. However, we
recommend that you consult your physician before using any medication during pregnancy or
while nursing.
Proactiv pregnant, Proactiv nursing, Proactiv pregnancy
183. How does the safety of Proactiv® compare to other acne products that I could buy?
Proactiv has been formulated with a 2.5% concentration of benzoyl peroxide (BPO), which is far
less irritating than the 10% formulations of many competitive brands. To support the active
ingredient, Proactiv formulas use a superior base that both enhances efficacy and builds the
skin‘s barrier so that it can better tolerate the twice-daily application of medication. Proactiv also
uses the most pure, high quality, tested ingredients, including American-made, prescriptiongrade BPO, to ensure consistency, efficacy and safety. In addition to adhering to FDA drug
manufacturing standards, our strict quality control measures include the testing of every
production batch by Drs. Rodan and Fields.
Proactiv compare, Proactiv versus, Proactiv better than, Proactiv same as, Proactiv as good as,
Proactiv other acne treatments, Proactiv other acne products, Proactiv other acne medications,
Proactiv other acne medicines, why Proactiv better, Proactiv safer
184. Is Proactiv® FDA approved?
The medications contained in all Proactiv products are FDA approved for mild to moderate acne.
Because Proactiv Solution is available without a prescription, it is not required to go through a
separate FDA approval process. Proactiv Solution is manufactured in FDA-approved facilities
according to very stringent regulations.
FDA, Food & Drug Administration, approved
185. Is Proactiv® listed in the Physicians‘ Desk Reference book?
At this time, Proactiv Solution is not listed in the Physicians‘ Desk Reference for prescription
medications. However, it is eligible for some flexible spending accounts as an over-the-counter
drug for the treatment of acne.
186. What type of fragrance is used in Proactiv® products?
The fresh clean fragrances in Proactiv Solution are a combination of 4-5 ingredients. Each
ingredient is tested for allergic reaction and approved by the governing body of fragrance
controls RIFM (Research Institute of Fragrance Materials) to confirm that the fragrance has low
irritation potential. In addition to being safe for sensitive skin, they are non-formaldehyde
releasing fragrances.
Proactiv fragrance, fragrance allergy, fragrance irritation, Proactiv scent, Proactiv smell, scent
allergy, perfume allergy, allergic fragrance, allergic scent, allergic smell, allergic perfume
187. Are any Proactiv® Solution products fragrance free?
Many Proactiv products are fragrance free. We use fragrances only when needed to mask the
aroma of the base formulation if it has a medicinal or chemical smell. When we do use
fragrances, we use the most natural, least sensitizing fragrances possible. We also clearly
include the word ―fragrance‖ on the ingredients listing; so any product that does not list
―fragrance‖ is fragrance free. Ingredient listings for all products are available on proactiv.com.
You can also contact our Skin Care Advisors at 1-800-887-2824 if you have questions about a
particular product.
Fragrance free, Proactiv scented, natural fragrance, hypoallergenic fragrance
188. What is the pH of the products in the Proactiv® 3-Step System?
The pH Balance in the Renewing Cleanser is 4.7-5.2; in the Revitalizing Toner, 3.0-4.0; and in
the Repairing Treatment, 4.7-5.2. Each part of the kit has been formulated to have a pH that
maximizes the effectiveness of the treatment with minimal irritation to your skin. Facial skin is
naturally slightly acidic, with a pH range of 4.5 to 5.5.
pH Proactiv, pH Toner, pH Treatment, pH Cleanser, Proactiv acidic
189. Is Proactiv® hypoallergenic?
No. Proactiv is not for people who are allergic to benzoyl peroxide or topical sulfur. However,
many of our other ingredients were selected for their hypoallergenic properties.
Proactiv hypoallergenic, Proactiv allergic, Proactiv allergens, Proactiv allergy
190. Will Proactiv® clog my pores?
No. Proactiv Solution was formulated to be non-comedogenic (non-pore-clogging).
Proactiv clog pores, Proactiv comedogenic, Proactiv pore clogging, Proactiv acnegenic
191. Does Proactiv® promote facial hair growth?
No, Proactiv Solution is for the management of acne and does not promote hair growth.
192. What should I do if I accidentally get Proactiv® in my eyes?
Flush immediately with copious amounts of water in the sink. See an ophthalmologist if redness
or irritation persists more than 12 hours.
Proactiv eyes, eye irritation, got in eyes, get in eyes
193. Does Proactiv® Solution have any side effects that would cause hair loss?
No. Proactiv does not cause hair loss.
2.5. THE NEW PROACTIV
194. How is New Proactiv® different from Original Proactiv?
New Proactiv contains our exclusive micro-crystal benzoyl peroxide (BPO) in Step 1: Renewing
Cleanser and Step 3: Repairing Treatment. This new BPO is refined to be small enough to
gently slide into pores and clear acne rather than clumping on the surface of the skin where it
can cause ―hot spots‖ of irritation. The formulas are the same proprietary and effective formulas
as Original Proactiv, with the same luxury skin-care ingredients—only the active ingredient has
been improved.
New Proactiv, Original Proactiv, micro-crystal, benzoyl peroxide irritation, benzoyl peroxide
effective, crystals, refined, finely milled
195. What is different about the new micro-crystal benzoyl peroxide in New Proactiv®, and how is it
better for my skin?
This benzoyl peroxide is American made, prescription grade, and is exclusive to Proactiv. The
particles are now significantly smaller, so the medicines work even faster, are gentler and more
effective than ever before.
While the particles are small enough to get through the opening of the pore, they are not nanoparticles, so they will not penetrate through the skin into the systemic circulation. They only go
as far as they need to go inside the pore to kill the acne-causing bacteria.
Micro-crystal, Proactiv different, Proactiv unique, Proactiv exclusive, Proactiv active ingredient,
Proactiv benzoyl peroxide, Proactiv better, Proactiv best, Proactiv fast, Proactiv gentle, Proactiv
improved, Proactiv improvement, Proactiv prescription, made in America, made in US, Made in USA,
from US, from USA, from America, American
196. Will I be able to tell the difference between New Proactiv® and Original Proactiv?
You should not be able to see or feel the difference in the formulas. New Proactiv has the same
great texture and fragrance as Original Proactiv. With the addition of the micro-crystal benzoyl
peroxide, New Proactiv is simply gentler and faster acting.
Feel difference, notice difference, feel different, new Proactiv change
197. I like my Original Proactiv®—are the new formulas any different?
Original Proactiv and New Proactiv have the same formula; New Proactiv‘s Cleanser and
Repairing Treatment contain an improved new version of the active ingredient, featuring ultrafine prescription-grade micro-crystal benzoyl peroxide (BPO). This ingredient was developed by
and is exclusive to Proactiv—not even available to manufacturers of prescription BPO products.
Formula change, formula different, formula new
198. Will my skin have any irritation with New Proactiv®?
While all acne medication has a potential to be slightly irritating to the skin, this New Proactiv
has been laboratory proven to be even gentler than Original Proactiv. Because of the unique
benzoyl peroxide, there are no larger particles that can clump on the skin, so there is less
chance of irritation.
New Proactiv irritation, new Proactiv gentle, new Proactiv gentler
199. Should I change if I am happy with current Original Proactiv®?
If you are completely satisfied and doing great, the doctors believe you should stay with Original
Proactiv. If you are still experiencing minor breakouts or dryness with your complexion, you may
want to try New Proactiv.
Change to new Proactiv, switch to new Proactiv, stay with original Proactiv, keep using original
proactiv, try new Proactiv
200. Does New Proactiv® cost more than Original Proactiv?
No.
201. How do I order New Proactiv®?
If you are a new customer, you can click on ―Order Your System‖ at the top right corner of any
page of our website at www.proactiv.com. If you have been a Preferred Customer and want to
switch from Original Proactiv to New Proactiv, simply call our Skin Care Advisors at 1-800-8769717 any time.
Order new Proactiv, buy new Proactiv, purchase new Proactiv, get new Proactiv
202. If I don‘t like New Proactiv®, can I switch back to Original Proactiv?
Certainly. You can make a change at any time.
Change back old Proactiv, change back original Proactiv, switch back original Proactiv, return to
original Proactiv, go back to original Proactiv
203. Will you eventually discontinue Original Proactiv®?
We will continue to offer Original Proactiv for as long as there are customers who want it.
Discontinue original Proactiv, discontinue old Proactiv, stop original Proactiv, stop old Proactiv,
eliminate original Proactiv, eliminate old Proactiv, get rid of old original Proactiv
204. Why do I need to use all 3 steps 2x day?
It‘s important to use Proactiv® as directed. This schedule has been most effective at keeping the
acne causing bacteria controlled and treated 24/7 and in an enduring way. Remember, acne is
not curable, but is chronic. So continued daily treatment is necessary to keep breakouts at bay.
205. How will New Proactiv® affect the dryness of my skin?
Because all acne medications have a tendency to be drying, your skin might become drier while
using New Proactiv. We therefore suggest applying the Green Tea Moisturizer after the
Repairing Treatment. If your skin continues to be dry, cut back to once daily usage of the
Proactiv 3-Step System for 1-2 weeks until your skin adjusts to the medications. Once the
dryness is minimized, return to using the product as directed.
206. Will Proactiv® prevent new acne from forming?
Yes. Acne is a complex process characterized by a plugged pore, bacteria, sticky sebum (skin
oil), and inflammation. The combination of medicines found in both Original Proactiv and New
Proactiv are designed to attack each step while this process is taking place deep inside the skin,
stopping it before a pimple emerges on your face. That is why it‘s important to continue using
Proactiv even when your skin is clear. It‘s like an insurance policy for your face. With Proactiv
working for you, you can get on with the rest of your life without worrying about when and where
that next breakout will appear.
New Proactiv prevent, continue using Proactiv
207. Will New Proactiv® provide all day acne control?
Yes, use as directed, twice a day for 24-hour protection.
208. Will New Proactiv® eliminate dirt and oil?
Yes, the cleanser and toner are designed to remove dirt and excess oil while delivering antiacne medications and active skin-care ingredients to achieve clear skin. So as far as cleansing
is concerned, New Proactiv is as effective as Original Proactiv.
209. Will the New Proactiv® Renewing Cleanser remove my makeup?
Neither the New Proactiv Cleanser nor the Original Proactiv Cleanser is designed to remove eye
makeup. The Cleanser can be used to remove a light application of foundation or powder, but is
primarily intended for removing dirt, pollution and excess surface skin oil while exfoliating dead
skin cells. We suggest you try our Makeup Removal Cloths for eye makeup removal.
New Proactiv cleanser
210. Will New Proactiv® treat new pimples and stubborn pimples?
Yes. Acne is a complex process consisting of the formation of a plug inside the pore, bacteria
overgrowth, sticky sebum (skin oil) accumulation, and inflammation. This process is constantly
happening in untreated, acne-prone skin. The combination of medicines found in both New
Proactiv and Original Proactiv are designed to attack each step in this process deep inside the
skin, stopping it before a pimple emerges on your face. You should notice after about one month
on the Proactiv System, your stubborn pimples are gone and fewer new breakouts occur.
Stubborn acne, persistent acne, persistent pimple, stubborn pimple
211. Is the Repairing Treatment a moisturizer? Does it go on white?
The Step 3: Repairing Treatment is an invisible, leave-on medicated lotion that helps keep your
skin clear by killing the bacteria that cause breakouts. Added ingredients like allantoin, aloe and
panthenol help keep your skin soothed and hydrated. It is also oil free. However, the Treatment
is not a moisturizer. If your skin is dry, we suggest using our Green Tea Moisturizer after the
Treatment since the Treatment does not moisturize your skin.
Treatment moisturize, treatment moisturizer, Repairing moisturize, Repairing moisturizer, Green Tea
Moisturizer, white, residue
212. Will New Proactiv® help reduce blotchiness and redness?
Yes, if the blotchiness and redness is associated with your acne. With continued use of Proactiv,
your skin will start to clear and the redness will go away. Your complexion will have a more
even-toned appearance. For faster redness reduction, the Refining Mask is a particularly helpful
step. The sulfur active ingredient soothes skin and reduces redness and blemish prominence
with each application.
Acne redness, Proactiv redness, Acne red skin, Proactiv red skin, blotchiness, blotchy
213. Will New Proactiv® work on my back or chest?
Yes, New and Original Proactiv work everywhere that acne appears; the process of acne
formation is the same whether it is on your face, back, neck or anywhere. We suggest you wear
white clothing when you are using Proactiv‘s Repairing Treatment on your torso because
benzoyl peroxide (BPO) may bleach colored fabrics.
The Proactiv line includes products such as the Clear Zone® Body Pads and Deep Cleansing
Wash specifically formulated for body acne. These products contain salicylic acid and are BPOfree so there is no risk of bleaching colored clothing.
Back, chest, backne, body acne, neck, shoulders, bleach, discolor, stain, bacne
214. The Renewing Cleanser in the New Proactiv® System does not feel like it has as many grains
(or granules), is that true?
The grains or granules that you see and feel are the polyethelene exfoliating beads that are
identical and found in the same concentration in New Proactiv and Original Proactiv. It is the
size, quality, and concentration of these beads (granules) that give the Renewing Cleanser its
gentle exfoliating properties.
Grains, granules, beads, scrubbers, particles
215. Why is New Proactiv® the only product on the market with micro-crystal benzoyl peroxide?
Proactiv developed this medicine for use in our product line exclusively.
216. Do my dermatologist‘s products use micro-crystal benzoyl peroxide?
No. Micro-crystal benzoyl peroxide can only be found in Proactiv® products.
2.6. PROACTIV CORPORATE VALUES
2.6.1. Superior Product Development & Testing
217. Who develops Proactiv® products?
Proactiv product development is ongoing and is done as a collaboration between Drs. Rodan &
Fields and the experienced R&D and formulation chemists at Guthy-Renker, the company that
produces and markets the products for the doctors. As a result, all Proactiv products benefit
from the up-to-date medical knowledge, clinical experience and acne expertise of Drs. Rodan &
Fields, while also being enhanced by the worldwide ingredient sourcing, testing and formulation
resources and experience of a full team of drug and cosmetic experts.
Product development, develop products, product formulation, R&D, research and development
218. Where are Proactiv® products manufactured?
Proactiv Solution uses several FDA approved facilities in the United States to produce the
products.
Where manufactured, where made, where produced, where manufacture, where produce
219. How does Proactiv® get the highest quality ingredients available?
Acne is a very complicated condition and every aspect of a product impacts its effectiveness.
Perhaps the most critical aspect of a product‘s performance is the quality of its ingredients.
While the concentration of active ingredient, the overall formulation, and the manufacturing
process also play an important role, all those things become meaningless if the ingredients
themselves aren‘t of high quality and efficacy.
Drs. Rodan and Fields recognized this when they set out to create the true solution for people‘s
acne problems. So they sought out the best medications and entered into exclusive contracts
with their manufacturers. As a result, Proactiv, still today, remains the only over-the-counter
acne product company with an unending supply of the very best pharmaceutical-grade, finely
milled benzoyl peroxide (BPO) available. Despite the superiority of our BPO, we‘ve been able to
maintain competitive pricing for our products by bringing them to our customers directly, with no
retail mark-up.
Ingredient quality, ingredient source, best acne
220. How can Proactiv® get pharmaceutical-grade benzoyl peroxide when no other over-the-counter
products can use it?
When Proactiv was first created more than 15 years ago, Drs. Katie Rodan & Kathy Fields
recognized the need for superior ingredients for the effective treatment of acne with minimized
irritation. As a result, they sourced the best, pharmaceutical-grade benzoyl peroxide (BPO)
available, previously only used in prescription products, and established an exclusive contract
with its manufacturer to be the only over-the-counter brand that can use it. Since this is the only
provider that can produce such a finely milled BPO, other over-the-counter acne products have
no choice but to use lower-grade ingredients.
High quality, as good as prescription, better than prescription, versus prescription, vs
prescription
221. Do Dr. Rodan or Dr. Fields test the products?
Yes. Drs. Rodan and Fields test the product from each production batch to insure that our high
quality is maintained. They also recommend the products to patients in their practices.
Product testing, test products, quality control, quality assurance
222. Does Proactiv® Solution test on animals?
No. We never test any Proactiv products on animals.
Animal testing
223. How does Proactiv® ensure that its products are safe?
All Proactiv products go through rigorous testing for safety, irritancy, allergenicity,
comedogenicity (to ensure they won‘t clog pores), ocular safety (to test for eye irritation), and
long-term stability. Safety and efficacy testing are only done in vitro (i.e., in a lab with no live
subjects) or on human volunteers—never on animals. To protect the integrity of the products
during formulation, processing and manufacturing, Proactiv follows strict FDA guidelines and
uses only FDA-approved labs and manufacturing facilities.
Clinical testing, safety testing, clinical test, safety test, skin test, products safe
224. What research has been conducted for Proactiv® products?
This information is proprietary and is not available for distribution. We can say that Proactiv
Solution conforms to the strict guidelines set forth by the FDA.
2.6.2. Individualized Care & Advice
225. Who do I contact if I have additional questions?
You are welcome to call the Proactiv® Skin Care Advisors 24 hours a day, 7 days a week, 365
days a year at 1-800-876-9717.
Questions, customer service, customer care, advisors, help, toll free phone number
226. What can I expect if I call the Proactiv® Skin Care Advisor line?
Proactiv‘s Skin Care Advisors are professional skin-care experts personally trained by Drs.
Rodan & Fields.
227. What can the Proactiv® Skin Care Advisors help me with?
The Proactiv Skin Care Advisors are experts in Proactiv‘s product line, trained by Drs. Rodan &
Fields. They are your best source of information on how to use Proactiv to get acne out of your
life.
Call them anytime you have a question about any Proactiv product including any problems
you‘re having using the product, any skin reactions you may be experiencing, advice on how to
make the most of your therapy, concerns about your progress, and even a referral to a
dermatologist in your area through the American Academy of Dermatology if your acne is
serious or scarring is a concern.
Skin care advisors, customer service, experts, skin questions, product information, skin advice,
product advice, usage tips, product tips, skin care tips
228. Can the Skin Care Advisors help me customize my acne care?
The Proactiv® Skin Care Advisors specialize in finding the right acne therapy for your situation
and skin type. They have in-depth knowledge of the full line of Proactiv products and have been
trained by Drs. Rodan and Fields to help you address your unique concerns and get control over
your acne.
229. Do the Skin Care Advisors have information about the various products in the Proactiv®
catalog?
Yes, Proactiv‘s Skin-Care Advisors are experts in the complete line of Proactiv products and can
recommend a routine based on your individual needs.
230. How do Proactiv® Skin Care Advisors provide accurate information and excellent service?
Proactiv‘s Skin Care Advisors have been trained personally by Drs. Rodan & Fields, ensuring
the team has the latest and most accurate information. They also have access to a doctorreviewed medical and product information database so they can offer you on-the-spot answers
to any number of questions, no matter how particular to your unique situation.
231. How can I call your Skin Care Advisors from Canada?
Proactiv® has dedicated Skin Care Advisors for Canada available by phone at 1-800-887-2824.
Phone number Canada, customer service Canada, advisors Canada
2.6.3. Courteous Customer Service
232. Will it be a hassle to cancel my Preferred Customer membership if I decide I no longer want to
receive Proactiv® shipments?
Not at all. You can call our Skin Care Advisors at 1-800-876-9717 to cancel your membership
24hrs a day, 7 days a week.
233. If I want to return the product, will you really give me a refund, no questions asked?
Yes! If, for any reason, Proactiv® fails to meet your expectations, simply return the bottles (even
if empty) within 60 days for a prompt, courteous refund of the purchase price, less shipping &
handling. Simply call 1-800-876-9717 for immediate service.
3. HOW TO USE PROACTIV
3.1. Starting Off Right
234. Should I ask my doctor before using Proactiv®?
Proactiv is a safe over–the-counter medicated regimen that can be used without seeing a doctor
for all skin types and ages 12 and over. If you are pregnant, under the age of 12 or using
prescription topical medications please consult with your doctor.
Ask doctor, doctor advice, doctor recommendation, doctor recommended, without prescription, need
prescription
235. Can I continue to use my other acne products while I use Proactiv®?
Proactiv works very well in conjunction with many prescription medications and is an excellent
accompaniment for oral acne therapy. The Proactiv System has been specially formulated to
clear and prevent acne with minimal irritation; however, if combined with prescription topicals
like Retin-A or Differin, your skin can become sensitive, dry or irritated, which may interfere with
your successful progress. For best results, bring Proactiv to your doctor‘s office and ask how
best to combine it with your prescription program. If you would like to inquire about a particular
product, you can contact one of our trained Skin Care Advisors at 1-800-876-9717, or consult
your doctor or dermatologist.
Use other products, use other acne products, use other skin, use other treatments, use other acne
treatments, use together, with prescription, have prescription
236. What are the first 3 things I should do when I open my Proactiv® package?
1. Read The Doctors’ Secrets to a Lifetime of Clear Skin book that will come free with your
shipment.
2. Take a before photo
3. If you are concerned about sensitivity to topical acne medications, like benzoyl peroxide, test
for allergy by putting a small amount of Proactiv on your upper neck behind your ear once a
day for three days and see if there is a reaction (less than 3% are allergic).
How start, what first, where begin, get started
237. What are some key usage tips from Drs. Rodan & Fields to ensure success with Proactiv®?
Drs. Rodan & Fields discovered long ago that Combination Therapy® is the best way to treat
acne safely and effectively, and this type of approach is now recommended by the dermatology
community. Combination Therapy is the use of several different medicines in a system to heal
the blemishes you have now and help keep new ones from forming tomorrow. To maximize the
effectiveness of this therapy, follow these important tips:
Use all 3 Proactiv Solution products: The active ingredients in each product work
together with each step building on the last to fight the blemishes you have now and help
keep new ones from forming.
Use the Proactiv Solution 3-Step System every day, twice a day on your entire face
Use Renewing Cleanser, Revitalizing Toner, and Repairing Treatment every morning
and evening. To adequately cover your face, use a quarter-sized amount of the
Renewing Cleanser. After rinsing off the cleanser, saturate a cotton ball and lightly apply
the Revitalizing Toner over the entire face and allow a few seconds to dry. Then, apply a
dime-sized amount of the Repairing Treatment; again, over the whole face. And if you
use makeup or moisturizer, you may do so after the Repairing Treatment has dried
(approximately 1 minute).
Use Proactiv Solution Refining Mask to enhance your results: The clay-based
formula contains sulfur and botanicals to absorb excess oil, reduce redness and lessen
tenderness associated with acne prone skin. And, the mask will help clear your
blemishes even faster.
Use Proactiv Solution products for all your skincare needs: Other products may
contain oil or other ingredients that can irritate skin and cause breakouts. Because the
Proactiv Solution brand is laser-focused on addressing the needs of acne prone skin, in
our catalog and online you will find makeup, moisturizers, oil absorbers, sunscreens and
many other products specifically developed to complement the Proactiv 3-Step System.
Use Proactiv Solution even after blemishes have cleared: Clear skin means that the
medicines in Proactiv are working to prevent new outbreaks. Because acne is not
curable and is a chronic condition, lasting years and even decades in some, using
Proactiv to stop acne blemishes from forming deep inside the skin provides an excellent
and safe long-term option.
Tips, advice, recommendations, how use, usage information, doctor advice, every day, twice a day,
daily, how to use, best use, how do I use
238. What other specific DO‘s and DON‘Ts should I keep in mind with regard to using Proactiv®
products?
DO‘s
DON‘Ts
Cleanse Thoroughly
DO massage Renewing Cleanser into skin for 1-2 DON‘T leave residue on your skin after cleansing.
minutes to exfoliate dead skin cells and oils. This Rinse away cleanser and impurities thoroughly
also allows the medication to penetrate pores.
with water.
Tone and Prep
DO let the Revitalizing Toner dry before applying
DON'T rinse off! Allow toner to deeply penetrate
the Repairing Treatment.
pores and prepare skin for the Repairing
Treatment.
Prevent, don't "spot treat"
DO apply the Repairing Treatment to entire face
DON'T rinse off! Allow skin to completely absorb
to help prevent future breakouts. The goal is to
the Repairing Treatment. The benzoyl peroxide
prevent blemishes from forming, NOT simply
(BPO) penetrates the skin to kill acne-causing
"spot treat"!
bacteria deep inside the pore, which prevents
future acne breakouts and heals existing
blemishes.
DO begin using the Repairing Treatment only at
DON‘T forget to use sunscreen. The BPO in the
night to give your skin a chance to get used to the Repairing Treatment may sensitize your skin to
medicine. If there is no dryness or irritation after a sun exposure. A sunburn will only aggravate your
few days, you may begin applying it both morning acne.
and night all over your face.
Moisturize Properly
DO use the Oil Free Moisture with SPF 15 to
DON‘T apply the Oil Free Moisture with SPF 15
hydrate skin and prevent dryness. Formulated for until after you‘ve applied the Repairing Treatment
acne-prone skin, it packs just the right amount of
and let it dry.
moisture and helps protect skin against the
effects of the sun.
Complete Combination Therapy®
DO incorporate the Refining Mask into your clear DON‘T apply the Refining Mask until after you‘ve
skin routine (2 to 3 times per week) to help
cleansed skin. Rinse off; then follow with the
maximize results of the Proactiv Solution System. toner to remove residue and the Repairing
The sulfur acts as an antibacterial agent, while
Treatment for all-day blemish fighting.
kaolin clay and other ingredients absorb excess
oil, and soothe skin. You may use the mask as a
10-minute treatment and rinse off, or as a ―spot
treatment overnight to clear a stubborn break-out.
The mask offers fast results for redness and
bumps.
Do apply the Green Tea Moisturizer that arrived
DON‘T continue using Proactiv if your skin gets
with your kit after the Repairing Treatment to
dry and irritated in your first few weeks of
prevent and resolve dryness. It was sent to you to therapy—stop for a few days and restart once
ensure that your skin will be in its best condition
dryness has resolved, with the addition of a nonto receive the medications in the Proactiv 3-Step
comedogenic moisturizer, like the Proactiv Green
System.
Tea Moisturizer, after the Repairing Treatment to
hydrate skin. Dryness and slight irritation of the
skin can be a common issue for all acne
medications early on, but can be overcome with
this rest period and added stop to your therapy.
Tips, advice, recommendations, how use, how to use, usage information, best use, troubleshoot,
correct way, right way, let dry, rinse off toner, rinse off treatment, wash off toner, wash off treatment,
leave on toner, leave on treatment, how do I use
239. How do I use the Proactiv® 3-Step System for best overall results?
Recommended usage guidelines:
Apply the Renewing Cleanser to moistened skin and massage gently for 1-2 minutes.
Do not exceed this time limit. Most customers are comfortable with a one-minute
treatment. Rinse with warm water.
Apply the Revitalizing Toner to your cleansed skin with a cotton ball or pad morning and
night as needed. Allow toner to dry and follow with Repairing Treatment.
Apply the Repairing Treatment to the entire face or other blemish prone areas after the
above two steps have been completed. You may use this step up to twice per day, as
long as redness and skin irritation do not occur. It is recommended to start with the
Repairing Treatment only at night. This will allow you to build tolerance to the benzoyl
peroxide (BPO) found in our Combination Therapy®.
Apply the Refining Mask; after cleansing, and leave on for 10 minutes. Rinse gently with
warm water. Use 2-3 times per week or more frequently is desired.
The Refining Mask also makes a great leave-on spot treatment at night. Apply it over the
Repairing Treatment wherever you have red bumps for a better complexion in the
morning.
> Warning: BPO can bleach towels and clothing. Use a white towel to dry your hands and
face. Let your treatment dry down before putting on clothing. <
How do I use, how use, how to use, how apply, instructions, directions, steps, how often use, how
often apply
240. Will Proactiv® Solution work if I use the products individually rather than as a system?
Proactiv Solution is based on the concept of Combination Therapy®—a combination of products
with different medications and benefits working together to fight acne, each enhancing the
effectiveness of the others. You will receive optimum results by using them as directed.
Use separately, use individually, only use, just use, use one
241. Does it really matter if I follow the sequence, or is it good enough to use each of the three
products every day?
Yes. The products are designed to work together and in order. When it comes to getting acne
out of your life, success will depend on using Proactiv® regularly and as directed from day one.
242. I know that acne medications take time to work; is there anything I can do to see some
immediate results when I first get my Proactiv® products?
When you first get your Proactiv kit, or any time you need extra control (like before an important
event, or during times of increased breakouts), try using the Refining Mask nightly for a week,
leaving it on for only 10 minutes and rinsing immediately with warm water. With consistent use of
the mask, you should see a progressive improvement in your acne and a reduction in facial
redness due to the antibacterial properties of the sulfur, the drying action of the kaolin clay, and
the skin-soothing formula.
You can also apply the 3-Step System at night and follow by spot treating the individual
blemishes with the mask. Leave it on overnight and you will see a big difference the following
morning.
Fast, immediate, quick, next day, now, tomorrow
243. If I use Proactiv® three times a day, will it work faster?
No. In fact, too much washing with Proactiv—or any other product—can actually make your
acne worse. Over-cleansing tells your body, ―Hey, the skin‘s surface is too dry so make more oil‖
and it just gets worse from there. A cleanser based on 2.5% benzoyl peroxide is just enough for
most faces when used twice a day.
3 times, three times, more than two times, more than twice, more than 2 times
244. Will I feel Proactiv® working?
You may feel certain sensations from some of the ingredients in the Proactiv products. Many
people notice a slight tingling or stinging sensation when using the Revitalizing Toner. This is
normal and expected due to the gentle action of the glycolic acid on your skin. The Refining
Mask may give your skin a tightening sensation as the clay absorbs excess oils.
Feel working, sensation, feeling, feel skin
245. When will I be able to tell if Proactiv® is going to work for me?
Results will vary. Some people will see decreased redness and blemishes within the first week
and others will need the full 8 weeks to get clearing of their skin.
How know work, how long until, how long before
246. Can the quality of water (hard, purified or soft) affect the results I get with Proactiv® Solution?
The quality of water should not affect your results with Proactiv Solution. However, this has not
been scientifically tested.
247. Where should I keep Proactiv® Solution?
For best results, store at room temperature. It is very unlikely that refrigeration will increase
longevity. To preserve efficacy, Proactiv Solution should not be exposed to extreme heat or cold
temperatures.
Storage, temperature, how store Proactiv, refrigerate, preserve, keep fresh
248. Does heat destroy the effects of benzoyl peroxide?
Yes. Storage at room temperature is best for preserving the efficacy of the benzoyl peroxide in
Proactiv® products.
249. Will refrigeration increase the product longevity of Proactiv®?
No. Refrigeration has not been shown to increase longevity. As a general rule, it‘s best to avoid
exposing Proactiv Solution products to extreme heat or cold temperatures.
3.2. Product Usage
250. How does the Proactiv® Renewing Cleanser work?
The Renewing Cleanser cleanses and gently exfoliates with tiny, non-abrasive round
polyethylene beads to remove dirt, excess oil and dead skin cells that can clog pores. Its mild
concentration (2.5%) of prescription-grade benzoyl peroxide kills acne-causing bacteria, while
chamomile extract and other soothing ingredients help keep skin balanced and hydrated.
Cleanser work, Cleanser scrubbers, Cleanser beads, Cleanser particles, Cleanser grains, Cleanser
granules, Step 1, Cleanser effective, face wash work
251. How does the Proactiv® Revitalizing Toner work?
Our alcohol-free Revitalizing Toner is formulated with glycolic acid (an alpha hydoxy acid) to
gently exfoliate layers of dead cells to reveal the vital skin underneath and help to unplug pores.
Botanical extracts of aloe, chamomile, allantoin, witch hazel and panthenol (vitamin B complex)
help to refine pores, soothe irritation and stimulate the growth of healthy tissue—leaving skin
soft, smooth, supple, even toned and rejuvenated. The Toner further prepares the skin for the
Repairing Treatment as each step builds on the next.
Toner work, aloe, glycolic, Step 2, Toner effective
252. How does the Proactiv® Repairing Treatment work?
The Repairing Treatment‘s mild (2.5%) solution of prescription-grade benzoyl peroxide enters
deep into cleansed unclogged pores to start killing acne-causing bacteria on contact, As a leaveon lotion, it continues to halt bacteria growth to prevent breakouts before they get started. The
Treatment includes allantoin and panthenol to ensure skin is left soft, soothed and hydrated.
Repairing Treatment work, Repairing Treatment effective, Step 3, Repairing Lotion work, Repairing
Lotion effective
253. Is it okay for me to substitute the Proactiv® Toner or Cleanser with another brand if I run out of
the Proactiv one before my new kit arrives?
Drs. Rodan and Fields recommend you avoid mixing products from different brands. Ingredients
found in other product lines can interfere with the performance of the Proactiv System. Continue
Proactiv with the remaining products in your kit until the new products arrive. You can also call
our Skin Care Advisors at 1-800-876-9717 or go online to take advantage of our ―Ship Now‖
capability to get back on the full System as soon as possible.
Substitute Proactiv, use instead Proactiv, ran out, run out, replenish, use up
254. Can I use a washcloth or buff puff with the cleanser?
The use of a washcloth or buff puff with the Renewing Cleanser is unnecessary and may result
in over-exfoliation and irritation. The polyethylene beads found in the Renewing Cleanser
provide the right amount of gentle exfoliation.
255. What happens if I don‘t use the toner?
The Revitalizing Toner is a critical part of your Combination Therapy®. It helps exfoliate dead
skin cells to keep pores from clogging, reduces the appearance of pores, removes remaining
residue from cleansing or the Refining Mask, and hydrates and soothes the skin. It may also
help to fade the reddish or brown spots that often follow acne.
Why Toner, what if skip Toner, what if don‘t use Toner
256. Is the Repairing Treatment also a moisturizer?
The Repairing Treatment is not a moisturizer. It is a neutral leave-on benzoyl peroxidecontaining acne treatment suitable for all skin types. Apply the Green Tea Moisturizer, which has
been specifically designed for acne prone skin, after using the Repairing Treatment if you
experience dryness.
Treatment moisturizer, Treatment moisturize, Repairing moisturizer, Repairing moisturize, Treatment
help dryness, Treatment help dry, Treatment keep dry, Treatment hydrate, Repairing dryness,
Repairing help dry, Repairing keep dry, Repairing hydrate
257. My auto-shipped supply of Proactiv® is running out before my next shipment is due, am I using
too much?
You may be using too much or it may just be that you are using it on larger areas. You can
change your delivery schedule by logging on to your account at Proactiv.com or call our Skin
Care Advisors at 1-800-876-9717 and they can help tailor the delivery of your products to suit
your needs.
Use too much, using too much, use more, using more running out soon, running out before, runs out
soon, runs out before, running out less, runs out less, get more, receive more, order more,
customize, change how often, change when get, get more product
258. My supply of Proactiv® is lasting longer than two months, should I be using more product?
You should be applying a small amount of each step of the Proactiv System to your full face
twice a day. We recommend a quarter-sized amount of the Cleanser, a light application of the
Toner, and a dime-sized amount of the Treatment for most faces in the morning and evening.
However if you are using less product, or require smaller amounts, you can change your delivery
schedule by logging on to your account at Proactiv.com, or call our Skin Care Advisors at 1-800876-9717 to tailor the delivery of your products to suit your specific needs.
Using enough, use enough, use too little, using too little, use less, using less, get less, receive less,
order less, customize, change how often, change when get, last more, lasting more, lasting
longer, last longer, lasts more, lasts longer
259. If I add a moisturizer to the Proactiv® regimen, when should I apply it?
You should let the Repairing Treatment dry down before layering a moisturizer over it. The
Proactiv Green Tea Moisturizer is great for use in the evening or whenever your skin feels dry
and tight. We also recommend the Oil Free Moisture with SPF 15 every morning for both
hydration and broad-spectrum sun protection.
When use moisturizer, when apply moisturizer, use moisturizer before, use moisturizer after
260. How do I integrate the Refining Mask into my basic 3-step routine?
For best results, use the Refining Mask with your 3-Step System 2-3 times per week. Make sure
to start with a clean face before applying the mask. Directions: Cleanse face with Renewing
Cleanser. Apply Refining Mask to dampened skin. Leave on for 10 minutes. Rinse with water;
may be followed with the Revitalizing Toner and Repairing Treatment, or the full 3-Step System.
Tip: For the emergency blemish - use overnight on pimple for fast improvement!
How use Refining Mask, using Refining Mask, direction Refining Mask, instructions Refining
Mask, how apply Refining Mask, when use Refining Mask, when apply Refining Mask
261. How do I remove the Refining Mask?
There are several methods for removal of the mask. One approach is to apply the mask 10
minutes before you shower and then wash it off in the shower.
For easy removal at the sink, soak a washcloth in warm water and leave it on your skin for a few
minutes before rinsing. Or, wet your face with warm water, apply a small amount of Renewing
Cleanser, and massage it gently into skin to thoroughly remove all traces of the mask.
Remove Mask, wash off Mask, rinse off mask, clean off mask, Mask shower, take off mask
262. Which Proactiv® products should I use all over my face and which should I just use on areas
affected by acne?
It is safe and recommended to use the 3-Step System over the entire face to heal and prevent
acne. For adult women who only get chin and jaw line acne, the Repairing Treatment can be
limited to this area daily.
Full face, entire face, whole face, spot treat, use areas, limited area
263. I exercise some days and sweat a lot. Am I sweating away the Proactiv®? Should I use it again
on those days?
No need to worry. The Proactiv System is working for you even if you have been sweating.
Remember to wash immediately after the gym so you don‘t stew in your sweat. Areas of the skin
exposed to heat, moisture, and friction, like the back or chest can develop a type of acne known
as ―acne mechanica.‖ If you can‘t shower immediately after exercise, use Proactiv Clear Zone®
Body Pads. An easy trick for keeping them handy is put a few in a small sandwich-type plastic
bag and bring them with you to the gym.
Sweat Proactiv, exercise Proactiv, use after sweat, use after exercise, if can‘t shower, instead of
shower, shower after exercise
264. Is there any way to double up my efforts before an important event to be extra sure I won‘t break
out?
The Refining Mask can be used more frequently (as much as nightly) before a big event or
during times of increased breakouts (during menstruation or stress) to ensure clear skin.
Before event, before something important, need clear skin for, get rid of acne for, clear acne for,
breaking out more, more acne, acne increase, more zits, more pimples
265. I‘ve been using Proactiv® and my skin is mostly clear now. But I still get an ugly pimple every
once in a while. What can I do to spot treat it?
First, be sure to continue using Proactiv twice a day. The medicines in Proactiv will keep working
to prevent new breakouts from developing under the skin. Think of it as your insurance policy for
clear skin. For the occasional blemish, which we refer to as ―the one that got away,‖ use the
Advanced Blemish Treatment on it during the day for an invisible, concentrated dose of 6%
benzoyl peroxide. And, at night, apply the Refining Mask directly to the stubborn breakout to
help reduce redness and calm skin overnight.
Spot treat, pimple now and then, occasional pimple, pimple from time to time, blemish now and then,
occasional blemish, blemish from time to time, zit now and then, occasional zit, zit from time to
time, get rid of pimple, get rid of zit, get rid of blemish, one pimple, single pimple, one zit, single
zit, one blemish, single blemish
266. I notice a white residue on my skin sometimes when I sweat. Is there anything I can do to avoid
that?
This may occur if you are using too thick of an application of the Repairing Treatment. Try using
a thinner application of it.
White, whitish, residue, chalky
3.3. The Routine
267. Proactiv® is clearing the areas I‘ve been treating, but I keep getting new breakouts in other
areas. What should I do?
Acne doesn‘t only affect the face. All areas of the body with a dense supply of sebaceous (oil)
glands may become acne prone. Breakouts on the torso are commonly associated with heavy
exercise; wearing tight, occlusive clothing; or continuous rubbing and friction against the skin
from backpacks, seat belts, or athletic gear.
Treating one area of your body will not stop acne from occurring in other vulnerable areas.
Proactiv is effective against acne wherever it occurs, including the neck, chest, back, and
shoulders. Our one word of caution is that benzoyl peroxide found in the Renewing Cleanser
and the Repairing Treatment can bleach colored clothing. So if you are applying these products
to your body, be sure to wear white.
New breakouts, new pimples, new zits, new blemishes, elsewhere, pimples other areas face, pimples
other parts face, breaking out other areas face, breaking out other parts face, breaking out other
parts body, another area face, another part face, another part body
268. Can I just use one Proactiv® product each day on a rotation rather than using them all together
every time?
No. Proactiv is a system medically engineered to use ingredients that build on each other for
maximum effectiveness to stop the complicated process of acne. Please use the entire system
twice daily for best results.
269. If I‘m in a hurry, can I skip one of the 3 steps?
We recommend that you don‘t skip steps. The System works best when all products are used
together. Why? Acne is caused by a complex process that includes the development of a
plugged pore, P. acnes bacteria proliferation, excessive sticky oil production, and inflammation.
Each step in Proactiv® is designed to attack a specific aspect of the acne process. Simply put,
skipping steps results in a less effective treatment. Putting in an extra couple of minutes every
day to use all three steps is your insurance policy for clear skin today and tomorrow.
Skip step, skip Cleanser, skip Toner, skin Treatment, don‘t use Cleanser, don‘t use Toner, don‘t use
Treatment, don‘t do step, don‘t use step, only use Cleanser, only use Toner, only use
Treatment, miss step, only two steps, only one step, rush, hurry
270. Do the celebrities who use Proactiv® really use it twice a day every day?
The celebrities you see in our advertising really do use Proactiv. Most are using it twice a day to
guarantee they will look great everyday. After all, they never know when the Paparazzi might be
around the corner!
Celebrities, stars, Julianne Hough, Katy Perry, Avril Lavigne, Jenna Fischer, Melissa Claire Egan,
Jessica Simpson, Vanessa Williams, Ryan Scheckler
271. Should I use Proactiv® differently when I have a breakout versus when my skin is clear?
You should continue to use the 3-Step System twice a day as directed whether your skin is clear
or broken out. However, during an acne flare, you may add the Refining Mask to your routine 23 times per week to more quickly calm and clear your complexion.
if clear, when clear, after clear, after clear, if stop breaking out, if acne goes away
272. Do I need to use Proactiv® every day even if my breakouts only occur around my menstrual
period?
Yes. The secret to Proactiv‘s worldwide success has been its ability to prevent acne so you don‘t
have monthly breakouts. Remember that blackheads, whiteheads, pimples and pustules start
forming under the skin 1-3 weeks before you see them, so your skin needs the medicines in
Proactiv to block that process. Just like brushing your teeth prevents cavities, using Proactiv
everyday proactively prevents breakouts.
Proactiv menstrual, Proactiv period, Proactiv menstruate, products menstrual, products period,
products menstruate, Proactiv monthly breakouts, Proactiv break out monthly
273. My acne is gone; do I have to keep using Proactiv® twice a day every day?
If your acne has been gone for several months, you may try reducing your use of Proactiv to
once a day. But do not stop using it all together. Remember acne is not curable. Your skin is
clear and doing great because the medicines in Proactiv have been working. Since it takes
weeks for pimples to form, you may not know immediately if using Proactiv less often is enough
to keep your complexion blemish free. Within a few weeks to months, if your acne returns,
resume using Proactiv twice daily for maximum suppression. For as long as acne is a part of
your life, with consistent use of Proactiv, no one needs to ever know you have acne!
Acne gone, clear, skin clear, no more acne, no more pimples, no more zits, any more acne, any more
pimples, any more zits, keep using Proactiv even, continue using Proactiv even
274. I‘ve been using Proactiv® for over a month and I still have bright red spots all over my face
where the pimples were. Does that mean it‘s not working?
After the blemish has gone down there may be marks left over from all the swelling and
inflammation. Redness is usually the last thing to go, and may persist for months in some
people. The Refining Mask should help to lessen the redness faster. If red marks become dark
brown spots, try the Proactiv Skin Lightening Lotion, which contains a medicine to help fade
them. Red marks that last beyond 6 months may be scars. A dermatologist can provide
treatment options, including, laser, microdermabrasion, or peels.
Red spots, red marks, red blemish, redness pimple, redness zit, redness blemish, reduce redness
275. What if I‘ve used Proactiv® for two months and I‘m still breaking out?
Are you using all three steps twice a day on your entire face? Have you used the Refining Mask
with the anti-bacterial and skin-calming action? If you‘ve been using your entire Proactiv System
twice daily for two months as per instructions and are not seeing results, you may need to
substitute the Proactiv Extra Strength Formula system designed for stubborn acne. Just call our
Skin Care Advisors at 1-800-876-9717 to discuss whether Proactiv Extra Strength Formula
makes sense for you, and to make the switch. If your acne is still not responding, or you are
developing deep cysts, nodules, or scars indicating severe acne, please see a dermatologist.
You can visit the American Academy of Dermatology to find a board certified doctor in your area.
Proactiv isn‘t working, Proactiv not working, Proactiv doesn‘t work, what doing wrong, Proactiv why
still getting, Proactiv why still breaking out, Proactiv why still get, used using month weeks,
dermatologist
276. What if I forget to use Proactiv® for one or two days?
Simply resume your routine as soon as possible.
Skip day, forget to use, skip morning, skip evening, skip application, miss day, miss application
277. I keep forgetting to use Proactiv®. Are there any tips for how to remember?
Place the Renewing Cleanser in the shower, where you can easily use it to wash your face and
other areas of your body affected by acne. Keeping the Revitalizing Toner and the Repairing
Treatment by your toothbrush will be a reminder to use them whenever you brush your teeth
(which is hopefully also twice a day!) Putting the toner and treatment on your nightstand is
another easy reminder to use them before you go to sleep.
How remember Proactiv, How forget Proactiv, reminder, keep forgetting, forget Proactiv
278. I just know I won‘t have time to use Proactiv® twice a day; will it still help me?
Yes, Proactiv will still help even if you use the System once a day. Whenever you can add that
second application, do it, as it will only help Proactiv to work better for you.
Have time, time limitations, time constraints, too busy, one a day, once daily, rush, hurry
279. How long should I continue to use Proactiv®?
It is hard to say. Acne lasts approximately 6-7 years in teens and on average 20 years in an
adult. If you have been using Proactiv successfully with clear skin to show for it, remember that
Proactiv did not cure your acne condition. Your skin is clear because the medicines are working.
Therefore if you stop using Proactiv or reduce your frequency of use to once daily, there is a
significant risk that your acne will return within a few months time. Along with medicines,
Proactiv contains ingredients like allantoin, panthenol, aloe vera, glycolic acid, so with continued
use, it will help to improve the overall texture, tone and appearance of your skin.
How long use Proactiv, How long continue Proactiv, Proactiv forever, Proactiv years, What if stop
Proactiv, ever stop Proactiv, cure acne, go away for good, go away completely, get rid of for
good, get rid of completely, clear skin for good
280. Does it matter what time of day I use Proactiv®?
We recommend that you use Proactiv once in the morning and once at night, but schedules can
vary. The main thing is to make sure you use the whole System twice a day as directed. For
example, if you‘re more likely to use the products consistently mid-day and in the evening, then
keep that schedule. If your acne is extremely mild and has been clear for many months on a
once daily regimen, we recommend using it at night so that the medicines can work on your skin
without sun, sweat and activity getting in the way.
Time of day, morning, evening, Proactiv night
3.4. Bonus Gifts, Kit Extensions & Catalog Products
281. Are there different versions or formulas available of the Proactiv® 3-Step System?
Currently there are three different formulas available: Proactiv Solution Gentle Formula 3-Step
System, Proactiv Solution (regular) 3-Step System, and Proactiv Solution Extra Strength
Formula 3-Step System.
We have found that the vast majority of Proactiv customers do very well with the regular Proactiv
3-Step System. For those with particularly sensitive skin, or with an allergy to benzoyl peroxide
(less than 3% of people), Proactiv Gentle Formula is a good alternative. For those with
especially stubborn acne, or with flare-ups that require a temporary boost in medication, Proactiv
Extra Strength Formula can be extremely effective—short- or long-term, depending on each
particular situation.
Different formulas Proactiv, different version Proactiv
282. How do I get the Proactiv® Extra Strength or Gentle Formula?
You can switch from the regular Proactiv System to Extra Strength or Gentle Formula, with no
additional cost or delay, by calling one of our Skin Care Advisors toll free at 1-800-876-9717.
These products have very specific applications, so a Skin Care Advisor would be best able to
assess your situation and determine if these options are right for you.
Proactiv Extra Strength, Proactiv Gentle, Proactiv stronger
283. What is Proactiv® Plus?
Getting control over acne requires us to first treat the acne process and then deal with individual
skin types. Proactiv Plus combines the world‘s number one 3-step acne-treatment system with a
Proactiv product best suited for your age and skin type. All Proactiv products are formulated by
Drs. Rodan and Fields, are non-comedogenic, and contain premium skin-care ingredients to
solve secondary issues like skin hydration, sun-protection, and T-zone oiliness, etc. The goal is
to give you a complexion that is not only free from acne, but also looks healthy and radiant.
Proactiv Plus
284. How can I figure out which kit configuration is best for me?
Proactiv® Plus kits address specific skin care concerns. If you are having trouble deciding which
kit is best for you, please don‘t hesitate to contact one of our Skin Care Advisors at 1-800-8769717.
Which kit, what Plus kit, what size kit, which kit size, which Proactiv best
285. What are the most popular Proactiv® products aside from the 3-Step System?
The most popular add-on Proactiv products are the Refining Mask and the Green Tea
Moisturizer. These two products are included in the first Proactiv kit for everyone to try. Our
customers frequently add them to subsequent orders because they are such important
complements to the 3-Step System. The Refining Mask is like a 4th step to the System because
it provides an additional medicine for your Combination Therapy®—the sulfur. It also includes
kaolin clay and other skin-care and botanical ingredients to absorb oil, reduce redness and calm
problem skin. It is excellent for daily use on breakouts to shrink existing red bumps fast.
The Green Tea Moisturizer is particularly critical in the early part of your therapy, when your skin
may react with dryness or irritation to the Proactiv regimen (as it may with any new treatment). It
is important to continue use if you have dry skin or dry patches to maintain your skin‘s ability to
tolerate the medications that you need to control your acne.
Sign in to your account at Proactiv.com to see the full line of Proactiv products available. While
these two are the most popular, everyone‘s skin is different and you may find just the right
product for you by browsing our catalog.
Most popular, best selling products, best sellers, favorite, people like best, Refining Mask, Green Tea
Moisturizer
286. Why do I need the Refining Mask, and how do I use it?
Our Refining Mask is formulated with sulfur, a proven acne-fighting ingredient that reaches deep
into pores where blemishes begin. Cool, soothing kaolin clay helps absorb excess surface oils
while our special medicated formula soothes blemished skin and refines skin tone and texture.
For best results, use the Refining Mask with your 3-Step System 2-3 times per week. Make sure
to start with a clean face before applying the mask. Directions: Apply to dampened skin. Leave
on for 10 minutes. Rinse with water. May be followed with the 3-Step System or just the Toner
and Treatment if you already used the Renewing Cleanser before applying the Mask. Tip: For
the emergency blemish - use overnight on pimple for fast improvement!
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blemish, overnight, spot treat, dry up pimple, dry up zit, dry up blemish
287. Why and when should I use the Daily Oil Control?
Just a thin layer of Daily Oil Control reduces excess facial oil and balances your skin‘s natural oil
level to get rid of shine. It also keeps makeup from streaking and helps keep pores from
clogging while it hydrates skin, so it‘s great for your complexion.
Directions: Use after Repairing Treatment. Apply a think layer to entire face with fingertips.
Daily Oil Control, facial oil, oily skin, oiliness, shine, shiny, greasy
288. How can I figure out the best order for my Proactiv® routine if I add other products from your
catalog besides what came in my kit? (graphic goes here)
The Proactiv Complete Application Guide below should help you determine the best sequence
for applying any Proactiv, or other, products that you‘ve added to your regimen.
Our Skin Care Advisors are happy to answer any additional questions about Proactiv products
or your skin-care routine. Call toll free anytime at 1-800-876-9717.
Application guide, application directions, application instructions, how apply, order apply, order
use, when use, usage directions, usage guide, usage instructions, other Proactiv products, add
Proactiv, add other, sequence use, sequence apply
289. Both the Refining Mask and the Advanced Blemish Treatment are described as spot treatments,
what is the difference between them?
They do different things, both of which can be valuable if emergency spot treatment is
necessary. The Proactiv® Advanced Blemish Treatment provides a concentrated dose of
benzoyl peroxide medicine directly to the source to kill acne bacteria and shrink a blemish. The
Refining Mask, which contains sulfur, is primarily a full-face acne medicine, designed to
exfoliate, reduce oil and calm blemished skin. However, for overnight spot therapy, a small
amount of the Mask can be applied to blemishes to reduce redness, shrink the bump and absorb
oil. The Advanced Blemish Treatment is particularly good for daytime use, while the Refining
Mask works great overnight for spot treatment.
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blemish, overnight acne, overnight zit, overnight pimple, shrink pimple, shrink zit, shrink blemish,
higher benzoyl peroxide, stronger benzoyl peroxide, strong medicine, strong medication
290. The shiny oil that builds up on my skin throughout the day looks almost worse than the bumps.
What can I do about that?
We recommend the Proactiv® Blotter Sheets to soak up excess oil, especially in the T-Zone,
during the day as needed. The Proactiv Daily Oil Control product is a thin lotion designed to use
every morning after the Repairing Treatment to reduce the visible oil on your face. Something to
keep in mind is that women produce more oil at the end of their menstrual cycle (just before
menstruation) and may need more oil control during that time of the month. The Oil Blotter
Sheets stashed in your purse can come in really handy during ―those times of the month.‖
Daily Oil Control, shiny skin, oily skin, greasy skin, shiny face, oily face, greasy face, excess oil,
too much skin oil
291. I wash my face several times a day and it‘s still oily; what can I do?
Every individual has a different tendency to make skin oils. Each person‘s level is genetically
programmed, controlled by our hormones and can fluctuate daily. Though it may seem counterintuitive, one thing that can increase skin oil production is over-washing your skin. When you
strip your skin of its natural oils with too-frequent cleansing, harsh soaps or alcohol-based
toners, your oil glands respond by producing even more oil—which may mean more blemishes.
Instead of more scrubbing or stripping, you can gently absorb excess oil with Oil Blotter Sheets.
Reduce oil, wash oil, over wash skin, wash oil, wash a lot, wash several times, wash many times,
wash multiple times, how often wash, frequent wash, frequency wash, still oily, stays oily
292. I‘m worried about aging and wrinkles, but still have to deal with my acne. Is there some way I
can treat both at the same time?
The Proactiv® Clarifying Night Cream combines the acne-fighting power of Salicylic Acid and
the age-defying power of Retinol. It helps reduce the appearance of fine lines and restores
moisture balance while preventing acne breakouts. We also offer Replenishing Eye Serum with
Co-Q10 & Green Tea to help reduce the appearance of fine lines and wrinkles around the
delicate eye area, and Nourishing Eye Cream with Vitamin C and Soy Extract to deliver deep,
soothing hydration. All of these products can be used along with the Proactiv 3-Step System.
Remember that the most important tool for fighting wrinkles is sun protection. So be sure to use
the SPF products by Proactiv for acne prone skin everyday.
Acne aging, acne wrinkles, night cream, wrinkle cream, anti-aging, eye cream, eye serum
293. How should I use the Proactiv® Clarifying Night Cream?
Every night, apply a small amount of Clarifying Night Cream to skin after cleansing with the
Renewing Cleanser and using the Revitalizing Toner. It can be used instead of or following the
Repairing Treatment.
In the morning continue to use the entire Proactiv Solution 3-Step System i.e. the Renewing
Cleanser, the Revitalizing Toner, and the Repairing Treatment.
How use night cream, when use night cream, anti-aging acne treatment, directions night cream,
instructions night cream, apply night cream
294. If you use the Proactiv® Clarifying Night Cream and the Skin Lightening Lotion, in what order
would you apply them?
In the evening, a thin layer of Skin Lightening Lotion would be applied to the blemished area
first, followed by the Night Cream. Likewise, in the daytime, Skin Lightening Lotion would be
applied first, followed by a moisturizer or sunscreen of SPF 15 or higher.
Night cream skin lightening
295. Do you have a treatment for around my eyes that won‘t cause breakouts?
This is a big concern for acne sufferers because rich eye creams can migrate from the eye area
onto the cheeks, clogging pores and contributing to breakouts. All Proactiv® products are ―noncomedogenic‖; i.e., will not cause acne blackheads and whiteheads.
For ‗round-the-clock eye treatment, apply the Replenishing Eye Serum every morning, giving
you a refreshed and vibrant complexion and decreasing the appearance of dark circles. Then, at
night, treat your under-eye area with the Nourishing Eye Cream for intense overnight hydration.
You can also layer the eye serum over the eye cream for increased moisture.
Eye treatment, eye cream, eye serum, eye lift, eye aging, eye wrinkles, eye lines, crow‘s feet
296. What is the difference between the Proactiv® Replenishing Eye Serum and the Nourishing Eye
Cream?
The Replenishing Eye Serum minimizes the signs of aging and stress around the eyes with CoQ10, green tea extract, vitamins A and E, and hyaluronic acid to boost skin health and hydration,
and diminish the appearance of fine lines. It is ideal for morning use to wake up tired eyes. The
Nourishing Eye Cream is a luxurious, nutrient-rich moisturizer with calming botanicals, skin
brighteners and antioxidants to fight the visible aging effects of free radicals. It is ideal for deep
hydration overnight. Both products are non-comedogenic.
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serum, when use eye cream, morning eyes, puffy eyes, under eye, dark circles, tired eyes
297. What is the difference between the Proactiv® Medicated Blemish Stick and the Salicylic Acid
Spot Treatment?
The Proactiv Medicated Blemish Stick is a tinted concealer medicated with 2% salicylic acid to
fight blemishes while it hides them. The Salicylic Acid Spot Treatment has the same medicine,
but is an invisible spot healer that can be used alone or under makeup.
Blemish Stick, Salicylic Acid Spot Treatment, concealer, tint, cover up, conceal, invisible,
vanishing
298. Will the Proactiv® Skin Lightening Lotion help eliminate the discoloration of the scars?
The hydroquinone (active ingredient) in the Skin Lightening Lotion will help fade dark spots
caused by post-inflammatory hyperpigmentation—the abnormal pigmentation that can follow
healed acne blemishes and remain for many months if left untreated. However, it will not
typically lighten actual scars (characterized by texturally damaged skin) or make them appear
less visible.
Skin Lightening Lotion scars, lighten scars
299. What can I do to treat my acne when I‘m out of the house or traveling?
Using the Proactiv® System every day, twice a day, is critical to maintaining clear skin. So it‘s
important to take Proactiv with you wherever you go. Proactiv now offers a Mini - Maintenance
Kit that has everything you need to maintain your regimen, no matter where you are in the world
The handy carrying pouch includes convenient 1-ounce bottles (approved for airport security) of
your complete 3-Step System: Renewing Cleanser, Revitalizing Toner, and Repairing
Treatment. It‘s perfect for the gym or locker room, business trips or weekend getaways. All 3
bottles are refillable so you can use your automatic shipments to keep them filled and ready to
go.
Another helpful tip from Drs. Rodan & Fields is to carry in your backpack or purse an emergency
―zit‖ kit with the following items:
Medicated concealer, such as Proactiv Solution Concealer Plus
An acne spot treatment such as the Proactiv Advanced Blemish Treatment
A small makeup brush or Q-tips to apply the concealer or medication precisely and
hygienically
Salicylic Acid Pads such as Proactiv Solution Clear Zone® Body Pads—great for after a
workout.
A small mirror so you can locate your pimple and target it with medicine or concealer
Travel, trip, out of house, not at home, at gym, at school, at work, mini, travel set, sample size,
airport, airplane, plane, away from home, vacation, travel kit
300.
What can I use to prevent breakouts all over my body?
To help prevent breakouts on your body, always wear loose-fitting cotton clothes while
exercising, and shower immediately after when possible. With physical activity, heat, friction and
moisture create the perfect environment for acne-causing bacteria to thrive.
Proactiv® offers two ways to manage and prevent body acne. For an allover skin clearing body
treatment, use the Deep Cleansing Wash in the shower—as soon as possible following physical
activity. It exfoliates dead skin cells and pore-clogging oil and impurities while it cleans and
refreshes your skin. For more targeted and/or on-the-go treatment, try the convenient Clear
Zone® Body Pads. Then, moisturize with Proactiv‘s oil-free, medicated Clear Zone Body Lotion,
which hydrates the skin and treats acne blemishes. All three products are medicated with
salicylic acid, which will not stain or bleach clothing, sheets or towels.
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chest acne, body acne, back acne, bacne, acne body wash, body care, shoulder acne, neck
acne
301. Why do the body care products only come with salicylic acid and not benzoyl peroxide?
Salicylic acid is an excellent exfoliant, which is important in keeping pores unclogged and
reducing excess oil. For those who also want the antimicrobial action of benzoyl peroxide (BPO),
the Repairing Treatment from the Proactiv® 3-Step System can be used on the body as well,
after cleansing with the Proactiv Deep Cleansing Wash or Clear Zone® Body Pads, and before
moisturizing with the Clear Zone Body Lotion. Because BPO is known to bleach fabrics, while
salicylic acid does not, we opted to leave it to our customers to decide whether they want to take
the extra care required when using BPO products on the body. If you decide to take that route,
we recommend that you wear white clothing, use white towels and sleep on white sheets; or at a
minimum, wear a white T-shirt under your clothing and sleep in nightwear you don‘t care about
bleaching so that the treated areas of your body don‘t make contact with your sheets.
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vs benzoyl peroxide, salicylic acid versus benzoyl peroxide
302. Should I discontinue use of Proactiv® Renewing Cleanser, when I begin to use Deep Cleansing
Wash?
No. Deep Cleansing Wash may be used for both face and body and is formulated with salicylic
acid instead of benzoyl peroxide (BPO). Both ingredients are used for treating acne; however,
the core 3-Step System is formulated with BPO because it is a better anti-bacterial agent.
Salicylic acid is preferred for the body due its non-bleaching, non-staining properties. However,
since you have both, you can consider including the Deep Cleansing Wash in your facial
Combination Therapy®, since the introduction of this additional active ingredient will give your
skin yet another acne-fighting benefit. Keep the Deep Cleansing Wash in the Shower and use it
on your face, as well as your body, in the morning when you shower; follow with the Toner and
Repairing Treatment. Keep the Renewing Cleanser by your sink, and use the whole 3-Step
System at night.
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with Deep Cleansing Wash, Cleanser Deep Cleansing Wash together, how Deep Cleansing
Wash, when Deep Cleansing Wash, Deep Cleansing Wash
303. I get dandruff with my breakouts; is there anything I can do about it?
Acne and dandruff often go hand-in-hand. Both are aggravated by excess oil and inadequate
sloughing of dead skin cells. If your scalp is oily or slightly red and flaky, we recommend a
dandruff shampoo with zinc pyrithione or salicylic acid.
For complete dandruff care, Proactiv® offers both a dandruff shampoo and conditioner
medicated with zinc pyrithione. They are designed to treat dandruff without irritating the scalp or
damaging your hair. Leave the shampoo lather on the scalp for 3-5 minutes before rinsing, and
then apply the conditioner. Your doctor can prescribe stronger dandruff shampoos if the problem
continues.
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hair, flaky hair, flakey scalp, flaky scalp, treat dandruff, get rid of dandruff
304. I have large pores or my skin texture is rough or uneven. How do I get smoother skin?
When excess oil builds up in your pores, they appear larger - leaving skin texture looking rough
and uneven. For a smoother, more refined complexion, start with our Medicated Pore Cleansing
System, which unplugs pores and helps remove excess oil in the T-Zone. Then, follow with
Proactiv® Mild Exfoliating Peel to keep pores clear, and remove dead skin cells and other
dulling impurities. Using these two products will help your pores to appear smaller, and will
smooth and refine your complexion.
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complexion, exfoliating peel, pore cleansing system, pore cleansing strips, get smaller pores,
reduce pores, diminish pores, pore size
305. Why is the dosage for Proactiv® Sheer Tint Moisture so small?
It is a metered dosage so that customers can have the control to apply a sheer, medium, or
heavy coverage, depending on their individual needs.
3.5. DO’S AND DON’TS FOR PROACTIV USERS
3.5.1. Sun Exposure
306. Is it safe to use a tanning bed when using Proactiv® Solution?
Tanning beds are not safe and should be avoided. In addition to potentially causing skin cancer
and premature aging, tanning may make acne worse, not better. Furthermore, The medicines in
Proactiv may cause increased UV sensitivity.
Tanning bed Proactiv
307. I am outside in direct sunlight most of the day. Is it safe to use Proactiv® Solution?
Yes. Because the benzoyl peroxide medicine in Proactiv may increase sun sensitivity, we
recommend wearing a sunscreen containing either zinc oxide or avobenzone daily for the best
broad-spectrum sun protection.
After using the Proactiv 3-Step System, apply an oil free, non-comedogenic sunscreen
specifically created for acne prone skin.
Sunscreen Proactiv, sun Proactiv, Proactiv sun sensitivity, Proactiv UV sensitivity
3.5.2. Moisturizer & Sunscreen
308. How do I know if I need to moisturize my skin while using the Proactiv® System?
If your skin is dry, flakey or feels ―tight‖ after cleansing, you may need a moisturizer. All acne
medicines tend to be ―drying‖ for the complexion. So even if your skin has always been oily,
using the right moisturizer with your Proactiv System will keep your skin balanced and healthy
looking.
Look for a moisturizer that is oil-free and non-comedogenic, which means it won't clog pores.
Some moisturizers also contain acne-fighting medications such as salicylic acid to help exfoliate
dead skin and brighten your complexion. Try the Proactiv Oil Free Moisture with SPF 15 for
daytime, and the Green Tea Moisturizer or Clarifying Night Cream for nighttime treatment and
acne control.
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Proactiv flaky skin, Proactiv moisturizer
309. Do the dermatologists recommend a particular moisturizer for use with Proactiv® Solution?
For daytime use, Drs. Rodan & Fields recommend Proactiv Solution Oil-Free Moisture with SPF
15. Developed specifically for acne-prone skin, this light oil-free formula keeps skin healthy and
hydrated without clogging pores. It also provides a full spectrum SPF 15 sunscreen to protect
your skin from the sun‘s UVA and UVB rays, which can damage your skin and promote acne
breakouts. For more on the sun‘s effects on acne, see the answer provided for the question: ―Is
exposure to the sun good or bad for my acne?‖
For overnight hydration, the doctors have developed the Green Tea Moisturizer and the
Clarifying Night Cream. The Green Tea Moisturizer can also be used throughout the day when
extra moisture is needed. The Clarifying Night Cream contains retinol and salicylic acid, which
help to smooth skin texture, fight wrinkles, and unclog pores.
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recommended moisturizer, best moisturizer, suggest moisturizer, which moisturizer
310. Why and how should I use the Oil Free Moisture with SPF 15?
Proactiv® Oil Free Moisture with SPF 15 is designed to keep acne-prone skin healthy and
hydrated. Advanced moisturizing agents soothe and soften without clogging pores.
Directions: Apply to clean face and neck at least once daily. May be used following the
Repairing Treatment (allow to dry).
How use Oil Free Moisture, Oil Free Moisture with SPF 15
311. Can I use other moisturizer brands with the Proactiv® System?
Yes, but be sure to only use moisturizers that are labeled as ―non-comedogenic,‖ ―nonacnegenic,‖ or ―oil free.‖
Apply the moisturizer after the Proactiv Repairing Treatment has completely dried. If you feel or
see small particles forming when the skin is rubbed, a phenomenon known as ―pilling,‖ it means
that the moisturizer is incompatible with Proactiv and neither product will work effectively.
Therefore, you will need to try a moisturizer from another brand for best results.
All Proactiv products have been designed for use on acne-prone skin and are compatible with
the 3-Step System. You may consider trying the Proactiv Green Tea Moisturizer or the Oil Free
Moisture with SPF 15.
Other moisturizer, other moisturizer brands, different brand moisturizer
312. Can I use my sunscreen with the Proactiv® System?
Yes, but if you are going to use sunscreens outside of the Proactiv line, choose wisely. Wear
only ―broad spectrum‖ sunscreen—which means it blocks both wavelengths UVA and UVB.
Look for zinc oxide, avobenzone or Mexoryl™ on the ―active ingredient‖ list.
Keep in mind that some ―good deeds may not go unpunished.‖ Some sunscreens can also make
acne worse. To prevent pores from clogging and worsening acne, look for ―non-comedogenic,‖
―non-acnegenic‖ or ―oil-free‖ on the sunscreen product package or label.
Always allow the Proactiv Repairing Treatment to dry down completely before applying the
sunscreen. If you feel or see small particles forming when the skin is rubbed, a phenomenon
known as ―pilling,‖ it means that the moisturizer is incompatible with Proactiv and neither product
will work effectively. Therefore, you will need to try a sunscreen from another brand for best
results.
All Proactiv products have been designed for use on acne-prone skin and are compatible with
the 3-Step System. You may consider trying the Proactiv Oil Free Moisture with SPF 15 or one
of the Daily Protection Plus sunscreens.
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select sun block, different sun block, my sun block
313. What should I look for when selecting a skin-care product like a moisturizer or sunscreen to
make sure that it won‘t make me break out?
Look for ―non-comedogenic,‖ ―non-acnegenic‖ or ―oil-free‖ on the sunscreen or moisturizing
product package or label.
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clog, skin products cause, skin product aggravate, skin product makes me
3.5.3. Makeup
314. Can I wear makeup over Proactiv® Solution?
Yes, you can still wear makeup...but always look for products that are non-comedogenic and oilfree. Be sure to remove makeup before working out. Check out the Makeup section of our online
catalog or the catalog that came with your Proactiv shipment to learn more our line of makeup
products specifically developed for acne-prone skin.
For more guidance on selecting makeup for acne-prone skin, visit Acne.com: Makeup & Acne
[http://www.acne.com/prevention/skin-basics/makeup-and-acne/].
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while treating, cosmetics foundation with treatment, cosmetics foundation after treating,
cosmetics foundation after treat, cosmetics foundation after system, cosmetics foundation after
kit, cosmetics foundation after steps
315. Will Proactiv® work better at the beginning if I don‘t wear makeup or wear it more sparingly?
We never discourage someone from using makeup… unless it‘s the wrong kind. Use noncomedogenic foundations and mineral powders. If you want to treat your acne while you cover it,
look for makeup medicated with salicylic acid
Because all Proactiv products are designed for acne-prone skin, you can check out the Proactiv
catalog or sign in to your Preferred Customer account for some options that will safely conceal
your blemishes while Proactiv works to clear your skin.
Other helpful hints: avoid wearing makeup when you exercise or sweat, and remove it
thoroughly at the end of the day—try Proactiv Makeup Removing Cloths for gentle, but effective,
makeup removal.
For more guidance on selecting makeup for acne-prone skin, visit Acne.com: Makeup & Acne
[http://www.acne.com/prevention/skin-basics/makeup-and-acne/].
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should I wear, what type of cosmetics foundation can I wear, okay to wear cosmetics foundation
316. Do I only need to worry about what foundation I use, or should I also check my blush, eye
shadow and lipstick?
If you are prone to acne in areas near where you apply those other kinds of cosmetics, then you
should take the same care in selecting the right blush, eye shadow and/or lipstick as you do in
choosing a foundation. Makeup has a tendency to smudge and migrate on the skin. Look for
cosmetics that are oil-free—typically powder blushes and eye shadows are a better bet than
creams or liquids. Avoid greasy ―moisturizing‖ lipsticks or glosses if you are getting breakouts or
blackheads around your mouth.
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mouth pimples, mouth blemishes, mouth zits
317. How can I tell if my makeup is non-comedogenic?
It should be stated on the product package, label, or directions for use. If it does not say ―noncomedogenic‖ or ―non-acnegenic‖ specifically, it probably isn‘t.
318. My makeup is labeled ―non-comedogenic,‖ but I still feel like it is making me break out. Am I
imagining things?
People react differently to products on their skin. If you believe that you are breaking out as a
reaction to your makeup, try oil-free, non-comedogenic products.
As a brand that is laser-focused on acne treatment, Proactiv® products, such as the Sheer
Finish® Compact Foundation with salicylic acid and the Concealer Plus with sulfur, are worryfree when it comes to breakouts.
For more guidance on selecting makeup for acne-prone skin, visit Acne.com: Makeup & Acne
[http://www.acne.com/prevention/skin-basics/makeup-and-acne/].
Sheer Finish, concealer, concealor, Proactiv foundation, Proactiv concealer concealor,
foundation
319. Can I treat my acne and wear makeup?
Yes. There are a variety of brands of medicated makeup available on the market. Because
makeup has a tendency to migrate into pores over the course of the day, medicated cosmetics
offer the best chance of keeping your pores from clogging.
All Proactiv® products, including makeup, concealer and powder, are designed for acne-prone
skin. The Proactiv Sheer Finish Compact Foundation is medicated with salicylic acid to
penetrate deep into pores where it helps prevent a plug from forming, and our Concealer Plus
has a special sulfur-based formula that helps absorb oil and heal blemishes while it hides them.
Both come in a choice of colors to match your skin tone so that only you‘ll know you‘re wearing
them.
For more guidance on selecting makeup for acne-prone skin, visit Acne.com: Makeup & Acne
[http://www.acne.com/prevention/skin-basics/makeup-and-acne/].
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makeup make-up
320. Will medicated makeup help my acne?
Yes. Since all makeup migrates into your pores, makeup with medicines like salicylic acid or
sulfur goes straight into pores where it helps prevent acne.
For more guidance on selecting makeup for acne-prone skin, visit Acne.com: Makeup & Acne
[http://www.acne.com/prevention/skin-basics/makeup-and-acne/].
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321. Where can I find medicated makeup?
Medicated makeup is now widely available in stores and online. While we cannot evaluate all the
options out there, we know that many acne sufferers have used Proactiv® medicated makeup
successfully to treat their acne while they conceal it. As a company that is laser-focused on
―everything acne,‖ we know that our makeup uses the best acne-fighting ingredients and none
that clog pores. Our Sheer Finish® Compact Foundation is medicated with salicylic acid to
penetrate deep into pores, helping stop acne at its source; and our Concealer Plus has a special
sulfur-based formula that helps absorb oil and heal blemishes while it hides them. Both come in
a choice of colors to match your skin tone so that only you‘ll know you‘re wearing them.
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where buy makeup make-up
322. Will natural or organic makeup or skin-care products be less likely to make me break out?
No. There is no evidence that using products labeled as ―natural‖ or ―organic‖ has any effect on
acne. Furthermore, neither the FDA nor the cosmetic industry regulates or provides industry
standards for ―natural‖ or ―organic‖ claims in skin-care products. They are purely marketing
claims.
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organic cosmetics, organic skin care, natural, organic, chemical-free
323. What is the best way to cover up pimples or blackheads while I treat my acne?
Always look for concealer or foundation that is non-comedogenic, non-acnegenic, or oil-free and
ideally contains anti-acne medication to both heal and conceal breakouts.
Proactiv® Concealer Plus not only covers a blemish; it also provides a concentrated acne
treatment. Applied with a convenient wand and medicated with sulfur, it‘s the perfect ―on-the-go‖
solution to treat an emergency blemish. Please note; it is not for use under your eyes.
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up blackhead, cover up whitehead, cover up acne, Proactiv Concealer Plus, tinted, hide zit, hide
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324. Does Proactiv® have any products that guys can use to conceal their acne without looking like
they‘re wearing makeup?
Yes. Proactiv Sheer Tint Moisture is an oil-free moisturizer with SPF 15 that has just a ―hint of
tint‖ for feather-light daily coverage that diminishes the appearance of redness and evens out
skin tone. No one will know you‘re wearing it!
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325. Will keeping my makeup on too long increase my chances of breaking out?
If it is non-comedogenic, non-acnegenic, or oil-free makeup, wearing it for hours at a stretch
should not contribute to breakouts. With that being said, we do recommend that you wash off
your makeup before going to bed.
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makeup make-up, remove makeup make-up, off makeup make-up
326. Are any of the Proactiv® Solution products safe to use for the removal of eye makeup and
lipstick?
Yes. Proactiv Makeup Removing Cloths are safe, gentle and oil-free. You can use them all over
your face, even the delicate eye area. Then, follow with the Renewing Cleanser to begin your 3step Proactiv regimen.
It is important to recognize that many eye makeup removers are oil-based, often blocking pores
and causing breakouts. That is why using a gentle, oil-free remover is an essential step in acne
prevention.
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makeup make-up removal, oil-free remover
327. Can I just use the Renewing Cleanser from the Proactiv® System to remove my makeup?
You may use the Renewing Cleanser at night to remove makeup. But avoid the eye area as the
medicine in this product may irritate delicate eyelid skin.
Remove makeup make-up cleanser, renewing cleanser for makeup removal
3.5.4. Hair Products
328. Can I continue to use my hair products while using Proactiv®?
Absolutely. Though, it‘s best to avoid heavy pomades especially along the hairline. Pomades will
migrate onto the face and promote acne. Also, use conditioner on the ends of the hair only,
avoiding the scalp.
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329. Will Proactiv® work better if I wear my hair back away from my face?
You can wear your hair any way you‘d like. Proactiv will clear your skin effectively regardless of
your hairstyle. The only exception is if your hairstyle requires the use of heavy, greasy, occlusive
pomades. These can migrate onto the face, clogging pores and promoting the formation of
comedones (blackheads and whiteheads), which will later develop into inflamed blemishes.
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hair aggravates
3.5.5. Other Do’s and Don’ts
330. What's the best way to shave while using Proactiv®?
The act of shaving actually promotes exfoliation, which can be good for your acne. But it can
also be painful if you have a breakout. There are things that you can do to minimize irritation and
pain during shaving. First, prep the skin to lift and soften the hair with lots of lather and warm
water. To exfoliate in the process and minimize shaving bumps, cleanse skin with the Proactiv
Solution Deep Cleansing Wash or the Renewing Cleanser. Some of our customers have also
used these cleansers as a medicated shaving product in place of foam or gel. Getting the hair
warm and soft and changing the razor blade frequently (even after a couple of shaves) helps
prevent bacterial contamination and allows for a closer shave with less friction on the skin.
During shaving, your skin should be as soft and as warm as possible. After shaving, treat your
skin with the Repairing Treatment to help prevent shaving bumps. After-shave lotions are not
recommended because they may irritate freshly shaved skin, especially if they are heavily
fragranced or contain alcohol.
For more information and tips on shaving, please visit Acne.com: Shaving Guide
[http://www.acne.com/prevention/skin-basics/shaving-guide/].
Shaving bumps Proactiv, shave, shaving
331. Can I use Proactiv® with hair removal products?
Proactiv can be safely used after shaving with a regular razor or electric shaver. However,
Proactiv should not be used immediately after using hair removal products that dissolve hair.
These types of products strip the skin‘s barrier and may increase the risk of irritation from
medicated products.
Hair removal, hair remover, depilatory, waxing
332. Can I use skin-lightening products while using Proactiv®?
Yes. In fact, many do. Those dark spots that linger after a blemish has healed are called ―postinflammatory hyperpigmentation.‖ While rarely permanent, these marks often take months to
heal. To help fade them faster, use Proactiv Skin Lightening Lotion with hydroquinone.
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spots, hydroquinone, skin lightening lotion, skin fade Proactiv
3.6. SKIN REACTIONS & ALLERGIES
333. I started using Proactiv® and my skin is getting really dry. Is this normal?
Skin dryness can occur when using Proactiv or other topical acne medications. Although some
people have naturally dry skin, others experience dryness due to a variety of factors including
washing too frequently, using too much product, or experiencing a sensitivity to one or more
ingredients.
First, make sure you‘re using the System as directed:
4. Wash your face with a quarter-sized amount of Cleanser.
5. Saturate a cotton ball or pad with Toner, apply to face, and let dry.
6. Follow with a dime-sized amount of Repairing Treatment and apply over entire face. Allow to
dry.
If you‘ve been using the System properly and are experiencing dryness, first try applying the
Green Tea Moisturizer, found as a sample in your first kit, to dry areas of your skin after the
Repairing Treatment. If dryness persists, stop using the Proactiv System temporarily and use
the Green Tea Moisturizer twice daily until dryness resolves. Then, once your skin returns to
normal, resume using the Proactiv 3-Step System once every other day, gradually increasing to
daily, then twice-daily as tolerated, and continue use of the Green Tea Moisturizer when
needed.
In the Proactiv Catalog you will find several non-comedogenic moisturizers and sunscreens that
will hydrate your skin without aggravating your acne.
Dry skin Proactiv, dryness Proactiv, sensitive skin Proactiv, sensitivity Proactiv
334. I started using Proactiv® and my skin is getting really oily. Does that mean Proactiv isn‘t right for
me?
This is an unusual reaction because benzoyl peroxide typically has a drying effect. It is possible
that there is a coincidental increase in oil production resulting from stress, hormonal fluctuation
or other factors. Continue use of the Proactiv System twice a day every day or consider calling
our Skin Care Advisors at 1-800-876-9717 to switch to the Extra Strength Formula System. You
can also use Proactiv Daily Oil Control and/or Oil Blotter Sheets to manage the excess oil.
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Papers, Blotter Sheets
335. My skin is a little itchy ever since I started using Proactiv®. Is that okay?
When used properly, Proactiv should not induce itching. If your itching is associated with
redness and swelling, it is possible that you are allergic to benzoyl peroxide (BPO). You should
conduct a skin test to see if you may have developed an allergy to BPO. Simply dab a small
amount of Proactiv on your upper neck behind your ear for three days in a row. If this results in
red, itchy bumps in the affected area, you are probably allergic to BPO and should discontinue
use of Proactiv and consider calling a Proactiv Skin Care Advisor at 1-800-876-9717 to switch to
Proactiv Gentle Formula.
If your itching is mild and mainly from dry skin, try applying the Green Tea Moisturizer, found as
a sample in your first kit, to dry areas of your skin after the Repairing Treatment. If dryness
persists, stop using the Proactiv System temporarily and use the Green Tea Moisturizer twice
daily until dryness resolves. Then, once your skin returns to normal, resume using the Proactiv
3-Step System once every other day, gradually increasing to daily, then twice-daily as tolerated,
and continue use of the Green Tea Moisturizer when needed.
The Proactiv Catalog offers several non-comedogenic moisturizers and sunscreens that will
hydrate your skin without aggravating your acne.
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336. What if Proactiv® feels too strong for my skin?
Some people do have sensitive skin. However, Proactiv is formulated to be tolerated by most
people. It is possible that over-use of your Proactiv System may be making your skin sensitive
and giving you the impression that the products are too strong.
First, make sure you're using your System as directed:
7. Wash your face with a quarter-sized amount of Cleanser.
8. Saturate a cotton ball or pad with Toner, apply to face, and let dry.
9. Follow with a dime-sized amount of Repairing Treatment and apply over entire face. Allow to
dry.
If you're just starting out and your skin is getting dry, try applying the Green Tea Moisturizer,
found as a sample in your first kit, to dry areas of your skin after the Repairing Treatment. If
dryness persists, stop using the Proactiv System temporarily, and use the Green Tea
Moisturizer twice daily until dryness resolves. Then, once your skin returns to normal, resume
using the Proactiv 3-Step System once every other day, gradually increasing to daily, then twicedaily as tolerated, and continue use of the Green Tea Moisturizer when needed.
The Proactiv Catalog offers several non-comedogenic moisturizers and sunscreens that will
hydrate your skin without aggravating your acne.
Still too strong? Stop using the product and either try switching to the Proactiv Gentle Formula,
or consult your doctor or dermatologist.
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337. Proactiv® is clearing my acne, but my skin is red and irritated. What should I do?
Some people may need to build a tolerance to the benzoyl peroxide found in acne medications.
Redness and breakouts can be a sign of overuse. If you stop using the System for about one
week, using the soothing Green Tea Moisturizer that arrived with your shipment, it will allow your
complexion to calm down. Then, you can re-start with a once-a-day routine, adding the Green
Tea Moisturizer as an additional daily step to support the skin‘s barrier. This will allow you to
ease back into the program, and benefit from the Combination Therapy® of all the products in
the System. Beware of your environment as well. Depending on the season, you are exposed to
different types of conditions inside and outside. Wintertime can have you sitting in a heated,
drying environment for many hours, so you may need to be more conscientious about
moisturizing. Proactiv will take care of your blemishes, but only you can take care of your skin.
Build tolerance, redness Proactiv, red skin Proactiv, irritated skin Proactiv, skin hurts Proactiv,
irritating Proactiv
338. I‘ve been using Proactiv® for a couple of weeks, and my acne seems to be getting worse;
should I stop using it?
No, you should continue to use Proactiv for another six weeks or so, as it can take six to eight
weeks for some people to see significant results. Since it can take from 1 to 3 weeks for a
pimple to form from the initial plugged pore, the breakouts you see now were forming under the
skin before you started using Proactiv. Because Proactiv speeds skin cell turnover, it could be
bringing the breakouts to the surface more quickly, and will also help speed the healing of these
pimples. Because Proactiv prevents acne, you should notice a significant decrease in the
number of breakouts occurring within a month after starting the System.
You might also benefit from using the Proactiv Refining Mask daily (or even leaving it on
affected areas overnight) to calm skin and reduce redness.
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339. How can I find out if I‘m allergic to benzoyl peroxide?
To conduct your own allergy test, apply a small amount of the product to the side of your upper
neck, behind your ear, for three days. People who are allergic to benzoyl peroxide may
experience red, itchy bumps in the affected area. If no redness or irritation appears, you will
probably not have an allergic reaction. If redness persists, discontinue using the product. If
redness continues after you have stopped using the product, consult a doctor.
Allergy test, allergy, allergic, allergic reaction
340. What should I do if I‘m allergic to benzoyl peroxide?
If you are allergic to benzoyl peroxide (BPO), do not use the regular Proactiv® System. You may
logon to Proactiv.com or call our Skin Care Advisors at 1-800-876-9717 to switch to Proactiv
Gentle Formula, which uses salicylic acid as the active ingredient instead of BPO. Do continue
to use the Refining Mask in the meantime, and in addition to Proactiv Gentle as the sulfur
medicine in it will calm blemished skin and reduce redness.
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341. If a person were allergic to oral sulfur (or sulfa drugs), would they have the same reaction to
topical sulfur?
Absolutely not—topical sulfur and oral sulfur are completely different molecules even though
they have similar names. However, it may be prudent to do an allergy test if you have any
concerns. Simply apply the topical sulfur (such as Proactiv® Refining Mask) sparingly to the
area on the side of your neck behind your ear once a day for 2 to 3 days. This is a particularly
sensitive patch of skin and will help you to determine if you would react adversely to the topical
sulfur. If no reaction occurs, you may proceed with broader application. If you are particularly
allergy-prone, you may also want to ask a physician to review the ingredient labeling on the
package before using any medications.
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342. Will Proactiv® cause blotching or discoloration of the skin?
No. If anything, the medicines in Proactiv will help reduce blotchiness and discoloration by
helping to exfoliate the outer layers of dead skin that can give the appearance of uneven texture
and tone.
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blotchy, Proactiv discolor skin
343. Will people with dark complexions develop dark spots on their skin after using the Proactiv® 3Step System or treating their skin overnight with the Refining Mask?
The Proactiv System does not cause dark marks. Dark spots commonly occur after an acne
blemish has healed. This is called post-inflammatory hyperpigmentation and occurs as a byproduct of the healing process, when skin pigments deposit on the skin. It is common, and
generally most severe, for people with darker skin tones. The dark marks can last more than a
year, and can be further darkened by sun exposure, or faded with the use of products like
Proactiv Skin Lightening Lotion that contain hydroquinone, the only FDA-approved medicine for
fading post-inflammatory hyperpigmentation.
Proactiv products will never darken or bleach skin for any complexion.
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344. Is Proactiv® non-comedogenic?
Yes. All Proactiv Solution products have been tested and proven to be non-comedogenic.
Proactiv non-comedogenic, your products non-comedogenic
345. How do I clear up little whiteheads that Proactiv® isn‘t clearing up?
Proactiv should clear blackheads and whiteheads within 6-8 weeks. If you are still seeing little
white bumps after that time, it may be that they are not actually whiteheads. They may, in fact,
be milia, which are small cysts deep within the skin that commonly appear around the eyes,
though they can appear anywhere on the face. Please consult a dermatologist about their
removal.
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3.7. OTHER TREATMENT OPTIONS
3.7.1. Over-the-Counter Treatments
346. Can I use Proactiv® with other over-the-counter skin-care products or acne medications?
There is often incompatibility with layering products from different manufacturers, which is
evidenced by ―pilling.‖ Pilling is the flaking off of products when the skin is rubbed or touched
and indicates a loss of efficacy. Irritation, pore clogging, or excessive drying of the skin are other
issues that may arise when more than one product line is used.
The Proactiv Solution product line is laser-focused on acne. In the Proactiv catalog you will find
a wide variety of products from makeup to moisturizers, sunscreens to oil absorbers, all
designed to suit the needs of acne-prone skin and to work well in conjunction with the Proactiv
3-Step System.
Additionally, there are Proactiv 3-step kit products with stronger medications available for you to
switch to if acne becomes more significant, as well as products without benzoyl peroxide for
those with an allergy to this medicine.
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and match, combining different products, product compatibility, products compatible, Proactiv
catalog, Proactiv product line, other Proactiv products
347. How does Proactiv® compare with the kits I can buy in stores?
Because Proactiv is the #1 acne treatment system in the world, many companies have tried to
imitate the Proactiv System with similar packaging and a multi-step system. With Proactiv, you
get products proven effective on millions of people across the globe.
Proactiv offers:
1. Combination Therapy® – several medicines that work together, each with a special
role in stopping the acne process by unplugging pores, destroying bacteria, absorbing
excess oil and calming skin.
2. Elegant products – that smell and feel good on the skin to cleanse tone and treat the
skin luxuriously, while providing acne fighting medications
3. Unique formulas – that enhance penetration of medicines into the skin while minimizing
potential irritation. While many companies claim to use the same ingredients as
Proactiv, an ingredient list is not the same as a formula. Formulas vary widely. It is the
formula—as determined by the proportion of ingredients, their source, and their
processing during manufacturing—that allows an active ingredient like benzoyl
peroxide (BPO) to function optimally in the skin. Just as your ―aunt‘s prize winning
chocolate cake recipe‖ tastes different from one that comes from a supermarket box, a
formula dictates the ultimate quality and efficacy of a final product.
4. Highest quality ingredients, the American-made BPO used in Proactiv is the same as
that used in prescription pharmaceutical products, and is exclusive to Proactiv. Even
your doctor cannot prescribe a better quality BPO. The micro-crystal BPO in Proactiv is
the perfect size to slip into the pore to reach its bacterial target.
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3.7.2. Doctor/Dermatologist Care
348. At what point should I see a doctor or dermatologist?
Getting your acne under control takes time. Any treatment that promises you a totally clear face
overnight, or even within a few days, is literally too good to be true. Dermatologists agree that
because acne stems from a complex process occurring deep inside the skin, treatment and
prevention requires the right combination of medicines used daily. Because acne forms slowly
over a 1-2 week period of time, significant clearing may take several weeks and occasionally
even 2 months. So, it is important to use medicated products or prescriptions daily as directed
and be patient to resist discontinuing your medications prematurely. Realistic expectations are
important. This is why Proactiv® offers a 60-day guarantee, allowing you enough time to see if
Proactiv is right for you.
If your acne does not improve sufficiently within 6 to 8 weeks, you may require stronger
medications. We will gladly switch you to the Proactiv Extra Strength Formula 3-Step System
free of charge; simply call our Skin Care Advisors at 1-800-876-9717 to discuss your skin care
needs.
If your acne is more severe with painful cysts or scarring, please see a dermatologist
immediately who can help you with prescription oral or topical medicines.
We also recommend seeing a doctor before using any acne therapy if you are pregnant,
nursing, or if you have other skin or immune conditions that could complicate your treatment.
For more guidance on when to visit a dermatologist, see Acne.com: Dermatologist Consultation
[http://www.acne.com/adult/your-skin-at-any-age/when-to-see-a-doctor/].
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349. What can my doctor prescribe?
There are several types of topical and oral medications that only a doctor can prescribe, as well
as several procedures that can be done under a doctor‘s care.
Some of the most common topical treatments prescribed for acne include:
Topical antibiotics such as dapsone, clindamycin and erythromycin: help stop or slow the
growth of bacteria and reduce inflammation
Azelaic acid: helpful for unplugging pores and slightly anti-inflammatory.
Retinoids or retinoid-like drugs such as tretinoin (brand names: Retin-A, Avita, Altinac
cream), adapalene (brand name: Differin) and tazarotene (brand name Tazorac): unplug
pores and help stop the development of new comedones
Benzoyl peroxide: penetrates pores to kill bacteria and has some ability to unplug pores
and reduce inflammation.
The most common oral prescriptions for acne include:
Oral antibiotics such as tetracycline, minocycline, and doxycycline: Generally prescribed
for patients with moderate to severe acne, these help control acne by curbing the growth
of P. acnes bacteria and decreasing inflammation.
Isotretinion (brand name: Accutane®): prescribed for patients with severe nodular or
cystic acne, it markedly reduces the size of the oil glands, lessening the amount of oil
produced and changes the cellular lining inside pores to prevent the clumping of dead
cells which clog pores. As a result, bacterial growth is decreased.
Hormones (birth control pills): reduce the hormonally driven increase in sticky sebum (oil)
production that is a factor in the plugging of pores and the development of an
environment that encourages bacterial overgrowth.
Some of the more common procedures available are:
Peels: A chemical peel with salicylic or glycolic acid or microdermabrasion can aid
exfoliation, help minimize scarring and increase the penetration of topical medications.
Blue Light, Radio Frequency and other laser treatments: These heat and light driven
therapies all have shown some promise in destroying bacteria and/or shrinking the oil
glands.
Acne surgery (blackhead removal and cyst injection): There are procedures that
physically remove blackheads. Cortisone injections into individual cysts provide rapid
healing, especially when performed in conjunction with the use of acne medications.
For more information on these and other acne medications and procedures, visit Acne.com:
Treatment Options [http://www.acne.com/treatments/treatment-options/].
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prescription, oral medication, oral medicine, prescription medicine, prescription medication,
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350. Can Proactiv® be used in combination with doctor-prescribed acne medications?
If you are under a doctor‘s care, it is always advisable to consult with him/her before using
another medication, like Proactiv. In general, it's fine to use Proactiv Solution with most
prescription oral acne medications.
Prescription, prescribe, doctor, dermatologist, other medications, other medicines
351. Can I use a 15% glycolic acid moisturizer (i.e. Neostrata or Glyderm) with Proactiv®?
Yes, it‘s okay to use a glycolic acid moisturizer in conjunction with Proactiv Solution for the red
marks and skin discoloration. The product should be applied over the Repairing Treatment. If
you see any ―pilling‖ i.e. flaking off of the products when the skin is rubbed or touched, do not
use these products together, as ―pilling‖ indicates product incompatibility and a lack of efficacy. If
your skin discoloration is persistent, then try using Proactiv Skin Lightening Lotion, medicated
with hydroquinone—the only FDA-approved ingredient for fading dark marks.
352. Can I use silicone sheets (for facial scarring) with Proactiv®?
Dr. Rodan and Fields do not believe that silicone sheets helps heal or fade acne scars based on
personal experience with their own patients, as well as lack of convincing clinical trials.
353. Can I use topical antibiotic-containing medicines like Benazmycin, Duac, clindamycin or
Benaclin; or oral antibiotics such as erythromycin, cephalosporin, tetracycline, doxycycline, or
minocycline with Proactiv®?
Yes, however, always consult your physician for instructions regarding the best approach for
combining the prescription medications with your Proactiv routine.
354. Can I use isotretinoin with Proactiv®?
Isotretinoin causes substantial skin drying which may be worsened by use of topical acne
medicines. So please check with your dermatologists before using Proactiv if you are prescribed
isotretinoin. Once your course of isotretinoin is complete, you may find that your skin still breaks
out occasionally. Proactiv should be helpful for prevention and treatment of acne postisotretinoin.
355. Can I use Differin while using Proactiv?
Yes. Differin is a tretinoin and excellent for unplugging blocked pores. One approach is to use
Differin after the Repairing Treatment at night. However, we strongly suggest that you consult
your physician when combining Proactiv with a prescription topical acne medication.
356. Can I use hydroquinone to treat dark marks while I am on Proactiv®?
Yes, Proactiv Solution can be used with most hydroquinone-containing products. Use all three
steps of Proactiv and after the 3rd step, the Repairing Treatment, has dried, apply your
hydroquinone-containing medicine directly to dark marks.
How hydroquinone with Proactiv
357. Can I use Kinerase (prescribed for laser surgery) with Proactiv®?
Yes. Proactiv Solution can be used with Kinerase or any other non-comedogenic moisturizer.
Apply it to areas of dry skin after the Proactiv Repairing Treatment. Stop use of the Kinerase if
irritation occurs.
358. Can I use Retin-A or a generic equivalent of tretinoin with Proactiv®?
Yes. Retin-A and Proactiv are completely different. Retin-A, a tretinoin, is an excellent medicine
for unplugging blocked pores. One approach is to use tretinoin at night, applying it after the
Repairing Treatment has dried. However, we strongly suggest that you consult your physician
when combining Proactiv with a prescription topical acne medication.
359. Can I use Prednisone, Cyclosporine or Immuran with Proactiv®?
In most cases, Prednisone can worsen acne. If this occurs, consider using the 3-step Proactiv
Extra Strength Formula system. As with all medications, we recommend consulting your
physician prior to starting Proactiv.
360. Can I use Septra or Bactrim (sulfa antibiotics) with Proactiv®?
Yes. Septra and Bactrim are oral antibiotics prescribed for acne, so the addition of a topical
medicated program like Proactiv may be helpful. However, we strongly suggest that you consult
your physician before using Proactiv with this or any prescription medication.
361. Can I use Tetracycline with Proactiv®?
Yes. Tetracycline is an oral antibiotic often prescribed for acne, so the addition of a topical
medicated program like Proactiv may be helpful. However, we strongly suggest that you consult
your physician before using Proactiv with this or any other prescription medication.
362. How can I find the best physician to treat my acne?
When seeking treatment for your acne, it‘s always best to see a dermatologist. Other doctors—
pediatricians, gynecologists or general practitioners—do not have the same level of training and
experience relevant for successful acne management. Consult the American Academy of
Dermatology [http://www.aad.org/finaderm] website to find a board-certified dermatologist in
your area.
When you call the medical office for an appointment, asking the following questions will help you
find the best doctor.
Does the doctor treat acne?
Is the doctor board-certified b the American Academy of Dermatology?
Does the doctor perform acne surgery?
If unavailable to new patients, can the doctor recommend someone else?
Ultimately, you need to feel confident that the doctor will be a caring and knowledgeable ally in
your fight against acne
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363. How can I make the most of my visit with a dermatologist?
It always helps to provide your doctor with more rather than less information so that he or she
can prescribe an acne treatment regimen suitable for your specific needs. It will help the doctor
to know:
Whether this is your first visit to a physician for your acne
What treatment you‘ve tried in the past; what worked, what didn‘t, and whether you
experienced any side effects
What current prescriptions you take for acne or other conditions
What topical acne medications (including over-the-counter medicated products) you are
currently using or have tried in the past
What vitamins or supplements you take
Your current skin-care and makeup regimen
What your lifestyle and activities are like
If there‘s anything—e.g., food, exercise, stress—that seems to trigger your breakouts
How acne has effected your emotional well-being
Whether you frequently pick or squeeze your pimples
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364. What is the difference between Benzamycin, Benzaclin, Duac and Proactiv® Solution?
Benzamycin, Benzaclin and Duac are all prescription medications that combine a 5% benzoyl
peroxide lotion with a topical antibiotic. In the case of Benzamycin, erythromycin is used while
Duac and Benzaclin both contain clindamycin. The combination of these two medicines can be
very helpful. If you are currently using Proactiv, you can replace the Repairing Treatment with
any of these topical medications.
365. What are the plusses and minuses of using oral antibiotics like minocycline or doxycycline
versus using Proactiv® Solution?
While mild acne typically responds to topical medications, like Proactiv, alone, moderate to
severe acne usually needs extra help. In those cases, prescription oral antibiotics or topicals,
like tretinoin, can do the trick by helping to reduce bacteria and inflammation. So there is no
―either/or‖ situation. Your doctor may be very satisfied with your choice of Proactiv Solution as
a complement to a prescription oral or topical medicine.
It‘s important to be aware that some people have side effects when taking antibiotics, such as
an increased sensitivity to sunlight, upset stomach, dizziness or lightheadedness, or
headache. Oral antibiotics also may reduce the effectiveness of birth control pills, and most
antibiotics are not recommended for pregnant women or younger children.
In addition, antibiotic use should be minimized to prevent antibiotic resistance, which has
become a problem due to over-prescription. Frequent stopping and starting of antibiotics
increases the chance that resistant bacteria will appear, causing an antibiotic to become
ineffective.
For mild to moderate acne, doctors typically prescribe oral antibiotics after topical treatments
used for at least 6 to 8 weeks prove to be insufficient. In the case of moderate-severe acne, a
doctor may prescribe antibiotics at your first visit. Antibiotics should not be used any longer
than necessary, usually two to six months to achieve clearing. After that, they are replaced
with topical medications alone.
Bottom line is, most people with mild to moderate acne should expect to see results after
using a combination of topical medicines for 6-8 weeks—if they faithfully treat the whole face
daily during that time. Most doctors agree that, if you can stick with an effective topical
regimen and avoid oral antibiotics, you‘ll be better off.
For more information on oral antibiotics, visit Acne.com: Oral Antibiotics
[http://www.acne.com/#/treatments/treatment-options/antibiotics/].
366. How does Proactiv® compare to the topical benzoyl peroxide treatments that a doctor can
prescribe?
The active ingredient in Proactiv Solution is an exclusive form of American-made, prescriptiongrade benzoyl peroxide. It is of the highest quality; even your doctor cannot prescribe a better
form of this medicine.
First, a little background on benzoyl peroxide (BPO): It comes from a crystal which must be
―broken down‖ through a manufacturing process known as milling before it can be added to a
formula. What makes the BPO in Proactiv and prescription products unique, and perform so
well, is that its particle is extremely small—the perfect size to penetrate deep inside pores where
it is needed to destroy the acne causing bacteria hidden there. In addition to enhancing efficacy,
the small size of the Proactiv BPO prevents it from clumping on the skin‘s surface, creating ―hot
spots‖ (i.e. zones of irritation), which is a frequent problem in products containing lesser grades
of BPO.
Proactiv uses a 2.5% concentration of BPO, while prescription BPO can range from 2.5%-10%.
Drs. Rodan and Fields discovered in their clinical practices that 2.5% equaled 10% in terms of
efficacy without the irritation associated with higher concentration products. When stronger
medicine is needed to treat more significant acne flare-ups, the Proactiv Extra Strength Formula
system provides 7% BPO. And finally when it comes to cost, the Proactiv BPO-containing
products are far more affordable than prescriptions.
Another key point of difference between Proactiv and prescription products is the therapeutic
approach. Your doctor can prescribe single medications that are not available over-the-counter
that may very well be the best treatment for you. Proactiv is not one single product but a 3-step
medicated skin-care system designed to deliver the right combination of ingredients and
medicines, in the right order, to attack the process of acne—plugged pores, bacterial growth,
and inflammation. If you are seeing a doctor for your acne, he/she can advise you whether
Proactiv supplemented with a prescription medication is the best approach for your skin.
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367. What are topical retinoids and how do they compare with Proactiv® Solution?
Topical retinoids (like Retin-A, Adapalene and Tazarotene) are a group of prescription
medications derived from a synthetic form of vitamin A. They are typically prescribed for nightly
use in mild to moderate acne and generally take 3 months before significant benefits are seen.
Retinoids are intended to normalize the shedding of dead skin cells building-up on the skin‘s
surface and along the inner lining of the hair follicle. In doing so, retinoids reduce the
occurrence of plugged pores that produce whiteheads, blackheads and inflamed acne.
Like retinoids, Proactiv helps to unplug pores by gently exfoliating the skin and dislodging dead
cells collecting inside pores. So while retinoids and benzoyl peroxide (BPO) have similar goals,
they have different methods and can work well together.
Proactiv, through its Combination Therapy® approach, also addresses two additional factors of
acne that retinoids do not: (1) bacteria growth; and (2) red, tender blemishes (when the
Refining Mask is used as part of the System).
That is why many doctors recommend combining retinoids with other medicines, like BPO, to
combat the entire acne process.
The most common side effects associated with retinoids are skin irritation and sun sensitivity.
The same may be true for BPO, although to a much lesser extent.
For more information on topical retinoids, visit Acne.com: Topical Retinoids
[http://www.acne.com/treatments/treatment-options/tretinoin-retin-a/].
368. When would a doctor prescribe birth control pills as an acne treatment?
Doctors often prescribe birth control pills to treat acne. Those with progesterone in the form of
drospirenone, like Yaz or Yasmine, generally work best. Birth control pills are especially helpful
for women whose acne flares consistently during the week before menstruation. It may take 3
months before seeing the benefits of birth control pills on skin.
For more information on birth control pills for acne treatment, visit Acne.com: Contraceptive Pills
[http://www.acne.com/#/treatments/treatment-options/contraceptive-pills/].
Why when birth control acne, why when contraceptive
369. If I use birth control pills with Proactiv®, will I clear up more quickly?
If you are considering taking birth control pills to help alleviate acne, it is always wise to consult
your doctor about which type of pill is most suitable for your skin‘s needs. Some brands,
especially those with drospirenone, can be especially helpful. Because it may take 3 months
before seeing a positive response to birth control pills, the addition of topically applied acnefighting agents, such as Proactiv Solution, may hasten clearing of your acne.
While on birth control pills, use a sunscreen with an SPF 15 or higher on a daily basis, yearround to minimize the chance of hyperpigmentation, a skin discoloration commonly associated
with use of oral contraceptives.
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370. Do all birth control pills help clear acne?
No. In general, birth control pills must have a higher level of estrogen compared to progesterone
in order to help clear acne. Drospirenone is an excellent form of progesterone for acne prone
skin. We recommend consulting your doctor to find out which birth control pill is right for you.
For more information on birth control pills for acne treatment, visit Acne.com: Contraceptive Pills
[http://www.acne.com/#/treatments/treatment-options/contraceptive-pills/].
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371. What can a doctor do for adult acne resulting from an excess of androgen hormones?
Doctors will often prescribe birth control pills to reduce the hormonal fluctuations that can lead to
monthly breakouts before menstruation. A class of hormones, known as androgens, trigger oil
glands to produce a sticky, pore-clogging oil. Spironolactone, an oral medicine originally
developed to treat high blood pressure, acts as an effective anti-androgen. That‘s why
spironolactone is frequently prescribed ―off label‖ as a treatment for adult female acne alone, or
in conjunction with birth control pills and topical anti-acne medicines.
372. How can severe cystic acne be treated?
Severe acne consisting of deep, swollen, painful cysts carries with it a high risk of scarring.
Therefore, it is important to see a dermatologist right away to get the appropriate care. Your
dermatologist can prescribe oral antibiotics and/or oral contraceptives in females along with
topical treatments. Different combinations work better for some patients than others, so you will
likely be evaluated ever 4 to 6 weeks to determine if a change needs to be made to your
regimen. Intermittently, individual large inflamed cysts can be medically drained, or treated with
an injection of cortisone to reduce inflammation and promote healing. Under no circumstances
should your acne be squeezed, drained or manipulated by anyone other than your doctor.
If your acne is not responsive to these treatments, your dermatologist may prescribe isotretinoin
(Accutane®), a powerful medication to help prevent scarring and treat cystic acne. Isotretinoin
generally provides a dramatic and long-lasting improvement in acne when taken for one or two
20-week long courses. However, use of isotretinoin requires a thorough understanding of
potential side effects and careful monitoring to ensure a safe outcome.
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373. I‘ve seen isotretinoin (Accutane®) work wonders for my friends, should I just skip all the other
treatments and go straight to that?
Isotretinoin can be extremely effective. It is a synthetic vitamin A derivative that both changes
the way the cells lining the inside of pores slough off, and temporarily influences the sebaceous
glands to shrink and produce less oil. By attacking these two mechanisms, oil and dead skin
cells are less likely to clump together and plug the pore. Many people can get relief from their
acne with just one course (20 weeks) of treatment.
That being said, Accutane is a very serious drug with many potentially severe side effects.
Besides excessive dryness of skin and lips, patients can get nose bleeds, joint soreness,
headache, brain swelling, depression, birth defects (if pregnant while taking it), liver and
pancreatic damage. Careful monitoring, with monthly blood tests and doctor visits, is required.
Because of the risk to a fetus, all women of childbearing age must be on birth control pills
starting one month before and continuing throughout therapy plus one month after isotretinoin is
stopped.
Therefore, isotretinoin should only be used when all other treatments have been tried and failed.
Because isotretinoin is so effective, it is well worth discussing with your doctor, especially if your
acne is severe and potentially scarring.
For more information on isotretinoin, visit Acne.com: Isotretinoin
[http://www.acne.com/treatments/treatment-options/isotretinoin/].
374. I‘ve heard a lot about the light, UV and laser treatments for acne. How do they work, and can I
try them if I‘m using Proactiv®?
Light based therapy for acne no longer involves the use of ultraviolet (UV) light as it can cause
long-term damage to the skin. Blue light therapy, the most common light therapy used today,
works by illuminating the skin with a safe narrow-band, high intensity light that helps kill the P.
acnes bacteria. As a result, Blue Light therapy temporarily sterilizes the skin, clearing most mild
to moderate acne blemishes (with the exclusion of blackheads, whiteheads and cysts).
In general, these treatments are performed twice weekly for 8-12 weeks. Unfortunately, acne will
reoccur within a few months following the cessation of laser therapy.
It is not only safe, but recommended, that you use a topical treatment like Proactiv or
prescription medicines while you are undergoing blue light treatment. The two work
synergistically for enhanced clearing since the light therapy only addresses one factor involved
in the acne process, i.e. bacterial colonization, while topical therapy can further help to unplug
pores and reduce inflammation. Additionally, topical therapy will help maintain clearing after
stopping blue light treatments.
Clinical trials for Blue Light therapy have been very limited, so the dermatology community is not
ready to draw any definite conclusions about its efficacy. However, the initial results are
promising.
Other light therapies either recently approved or still under investigation include Intense Pulse
Light (Fotofacial). Isolaze, a form of heat therapy intended to destroy P. acnes bacteria and
decrease sebum (oil) production by shrinking the sebaceous glands, and ALA + light therapy,
in which a photosensitizing agent is added as a preliminary step to the light therapy to increase
its intensity.
For more details on these acne treatment options, visit SkinCarePhysicians.com
[http://www.skincarephysicians.com/acnenet/article_lasers.html] and Acne.com: Laser
Treatments [http://www.acne.com/#/treatments/treatment-options/laser-acne-treatment/].
375. If I‘m pregnant, are there acne treatments I should avoid?
During pregnancy, acne control must be approached much more carefully, but it can still be
achieved.
Medications to avoid include:
Topical retinoids (such as Tazorac, Retin-A or Differin)
Topical sulfur (safe for the first two trimesters, but not recommended for the last trimester)
Salicylic acid (though can use wash-off products with no more than 2% concentration)
Oral sulfur
Tetracycline antibiotics
Isotretinoin (Accutane®)
Hormones
Spironolactone
Medications generally considered safe for use during pregnancy (though not actually tested on
pregnant or nursing women) include:
Benzoyl peroxide
Glycolic acid
Topical erythromycin
Oral erythromycin (to be used selectively for short periods of time when there is a risk of
scarring)
We recommend that pregnant women check with a doctor before using any topical or oral
medications, including over-the-counter products and supplements, for acne or any other
condition.
3.7.3. Esthetician and Spa Treatments
376. Is it okay to get facials or microdermabrasion treatments while using Proactiv®?
Yes, it is perfectly fine to get facials and microdermabrasion treatments while using Proactiv.
However, since these procedures disrupt the skin‘s outer protective barrier and increase
sensitivity, consider taking a break of 1-2 days from your Proactiv regimen after undergoing
them. This is particularly true of microdermabrasion and facials with glycolic or salicylic acid,
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377. Can esthetician treatments help my acne?
Yes, many esthetician treatments can benefit acne if done regularly. Estheticians will often use a
combination of therapies in their facials, with cleansing, masks and other products to reduce oil,
exfoliate dead skin cells, soothe or hydrate problem skin. If you are already on a combination
topical therapy, like Proactiv®, your esthetician can complement your self-care through safe
extraction of stubborn blackheads (though inflamed or deep blemishes such as nodules or cysts,
should not be extracted by anyone other than a dermatologist). Be sure to tell your esthetician
about all topical and oral medications you are currently using to avoid unwanted reactions.
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3.7.4. Developments in Acne
378. What does the latest research say about how to treat acne?
Drs. Rodan and Fields took particular interest in a recent report that confirmed many of the
treatment philosophies and approaches that they developed based on their own experience with
patients. The May 2009 Journal of the American Academy of Dermatology included a
supplement entitled, ―New insights into the management of acne‖ that was written by the ―Global
Alliance to Improve Outcomes in Acne‖ group. This group of physicians and researchers in the
field of acne reviewed published data on cutting edge treatments as well as new data on more
traditional acne therapies. Their conclusions were:
Because acne is a multifactorial disease, multiple classes of drugs are typically used in a
clinical setting. Indeed, a combination of therapies is now recommended as the first-line
approach for acne.
It is important to recognize that acne is often a chronic disease and not a self-limiting
disorder of teenagers. It therefore merits early and aggressive treatment and often requires
maintenance therapy lasting for years to ensure an optimal outcome.
Acne is caused by 4 primary factors (sebum production, P. acnes bacteria in the follicles,
alteration in the keratinization (dead skin cell shedding) process, and the body‘s
inflammatory response. It is, therefore, best to address most of these factors in the treatment
of acne
The fact that microcomedones (the precursors to the acne you see) are not visible to the
naked eye underscores the need to apply topical therapies to the entire acne prone area(s).
So, all topicals used for maintenance therapy must be well tolerated by the skin on a longterm basis.
Strategies to limit antibiotic resistance are important in acne management by limiting their
duration of use and by combining antibiotics with benzoyl peroxide (BPO) to achieve faster
results and minimize the development of resistance at sites of application
Light-based treatments for acne, including Blue Light, Intense Pulse Light (IPL), pulsed dye
laser (PDL), and photodynamic therapy (PDT) with photosensitizing agents require further
research about their efficacy and long-term effects. They are best used as a complement to
topical and/or oral medical therapies or for those who cannot tolerate medical therapy.
Topical retinoids are recommended as a first line maintenance treatment for acne and can
be combined with BPO for an added antimicrobial effect.
Patient compliance, or how well they stick to their medication regimen, is very low and can
be improved by counseling patients about how and why to use the medication, along with
tips for remembering and being realistic about the timing of results.
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379. What are the newest technologies for treating acne?
The newest technologies for treating acne include various light and laser treatments such as
Blue Light, intense pulsed light (IPL), pulsed dye laser (PDL), and photodynamic therapy (PDT).
In general, light-based treatments have two primary aims: (1) reduce P. acnes bacteria; and, (2)
disrupt the oil production of the sebaceous glands. There may also be some anti-inflammatory
effects from light-based therapies.
While these techniques generate a lot of excitement in the media, questions regarding their role
in acne therapy, as well as their long-term safety, have been raised. Therefore, these treatments
need to be explored with your doctor in the context of your overall acne therapy options. Since
light-based therapies have only a temporary benefit, they should be used in conjunction with
topical medications to continuously combat the main causative factors of acne.
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3.7.5. Natural Products & Supplements
380. Are there any particular vitamins or supplements I can take to prevent or treat acne?
While many vitamins and supplements have general health benefits, and some even support
overall skin health, like vitamin A and zinc, there are no vitamins or supplements that have been
scientifically proven to prevent or clear acne.
Take minerals
381. If people use topical retinoids derived from vitamin A to help their acne, shouldn‘t vitamin A
supplements help my skin?
Dietary vitamin A is essential to your health and is especially important for good vision. While
proper vitamin A intake (5,000-10,000 i.u. daily) is necessary to maintain healthy skin, large
doses of Vitamin A can be dangerous because vitamin A is stored in the fat. The synthetic form
of vitamin A, known as retinoids (Retin-A, Tazorac and Differin) prescribed for acne are
specifically formulated to change the shedding of cells lining the pores thereby preventing plug
formation.
382. How does VitaClear® complement Proactiv® Solution?
VitaClear is a daily vitamin/mineral supplement that helps bridge the gap between what you eat
and what your body needs. It also includes antioxidants, which help fight the aging process and
strengthen your immune system.
383. Are there any supplements I should avoid if I have acne?
Avoid supplements with iodine in amounts greater than the RDA of 150mcg. While normal
amounts of iodine have not been shown to aggravate skin, amounts greater than the RDA may
worsen acne.
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384. How does Proactiv® compare to some of the new ―natural‖ products for acne that I see in
stores?
Many people mistakenly believe that ―natural‖ means safer or better for you. Keep in mind, there
is currently no regulated standard for labeling products as ―natural.‖ Therefore, so-called
―natural‖ products often contain a variety of chemicals, or at least ―naturally-derived‖ ingredients
that have been so radically processed or manipulated that they no longer resemble anything in
nature. Tea tree oil in high concentrations may be helpful for acne-prone skin but is also a wellknown sensitizing agent.
Bottom line, no ―natural‘ ingredient has been proven in large scale clinical trials to be beneficial
for acne. And because many ―natural‖ ingredients are sensitizing, you need to be just as careful
to test a natural treatment on your skin for allergies as you would any other product. In addition,
truly natural products simply do not have the same acne-fighting ability as proven active
ingredients like benzoyl peroxide or sulfur.
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4. PRODUCT INGREDIENTS
4.1.1. Understanding Proactiv Ingredients
385. What are the ingredients in the New Proactiv 3-Step System?
RENEWING CLEANSER (New Proactiv)
Active Ingredient: Benzoyl Peroxide, 2.5%
Inactive Ingredients: water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100
stearate, sorbitol, dimethyl isosorbide, disodium PEG-12 dimethicone sulfosuccinate, tridecyl
stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis
flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene
glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum)
REVITALIZING TONER
Ingredients: water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis
nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA,
panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium
hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben,
propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140)
REPAIRING TREATMENT (New Proactiv)
Active Ingredients: Benzoyl Peroxide, 2.5%
Inactive Ingredients: water (aqua), ethoxydiglycol, cyclotetrasiloxane, cyclopentasiloxane,
cetearyl alcohol, propylene glycol, dimethicone, glyceryl stearate, PEG-100 stearate, panthenol,
allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea,
methylparaben, propylparaben, fragrance (parfum)
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386. What are the ingredients in the Original Proactiv 3-Step System?
RENEWING CLEANSER (Original Proactiv)
Active Ingredient: Benzoyl Peroxide, 2.5%
Inactive Ingredients: water (aqua), magnesium aluminum silicate, glyceryl stearate, PEG-100
stearate, disodium PEG-12 dimethicone sulfosuccinate, sorbitol, dimethyl isosorbide, tridecyl
stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, anthemis nobilis
flower extract, sodium hyaluronate, sodium PCA, xanthan gum, tridecyl trimellitate, propylene
glycol, Imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum)
REVITALIZING TONER
Ingredients: water (aqua), glycolic acid, hamamelis virginiana (witch hazel) extract, anthemis
nobilis flower extract, rosa canina fruit extract, aloe barbadensis leaf juice, sodium PCA,
panthenol, glycerin, propylene glycol, allantoin, polysorbate 20, hydroxyethylcellulose, sodium
hydroxide, benzophenone-4, tetrasodium EDTA, imidazolidinyl urea, methylparaben,
propylparaben, fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140)
REPAIRING LOTION (Original Proactiv)
Active Ingredients: Benzoyl Peroxide, 2.5%
Inactive Ingredients: water (aqua), ethoxydiglycol, cyclotetrasiloxane, propylene glycol, cetearyl
alcohol, dimethicone, glyceryl stearate, PEG-100 stearate, cyclopentasiloxane, panthenol,
allantoin, xanthan gum, ceteareth-20, carbomer, triethanolamine, diazolidinyl urea,
methylparaben, propylparaben, fragrance (parfum)
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387. What are the ingredients in the Proactiv Extra Strength Formula 3-Step System?
EXTRA STRENGTH CLEANSER
Active Ingredient: benzoyl peroxide 7%
Inactive Ingredients: water (aqua), dimethyl isosorbide, disodium PEG-12 dimethicone
sulfosuccinate, magnesium aluminum silicate, glyceryl stearate, PEG-100 stearate, sorbitol,
tridecyl stearate, neopentyl glycol dicaprylate/dicaprate, polyethylene, cetyl esters, tridecyl
trimellitate, anthemis nobilis flower extract, sodium hyaluronate, sodium PCA, propylene glycol,
xanthan gum, oxidized polyethylene, imidazolidinyl urea, methylparaben, propylparaben,
fragrance (parfum), ferric ammonium ferrocyanide
EXTRA STRENGTH TONER
Active ingredient: salicylic acid 2%
Inactive ingredients: water (aqua), SD alcohol 40-B, hamamelis virginiana (witch hazel) extract,
glycolic acid, ammonium hydroxide, polysorbate 20, sodium benzoate, imidazolidinyl urea,
disodium EDTA
EXTRA STRENGTH LOTION
Active Ingredient: benzoyl peroxide 7%
Inactive ingredients: water (aqua), cyclotetrasiloxane, ethoxydiglycol, propylene glycol, cetearyl
alcohol, glyceryl stearate, PEG-100 stearate, dimethicone, cyclopentasiloxane, panthenol,
allantoin, carbomer, ceteareth-20, xanthan gum, triethanolamine, diazolidinyl urea,
methylparaben, propylparaben, fragrance (parfum)
Percent of benzoyl peroxide in extra strength, ingredients in extra strength, what‘s in extra
strength, ingredients in extra strength cleanser, ingredients in extra strength toner, ingredients in
extra strength lotion, extra strength ingredient list, extra strength label
388. What are the ingredients in the Proactiv Gentle Formula 3-Step (4-piece) System?
GENTLE FORMULA CLARIFYING CLEANSER
Active Ingredient: salicylic acid 2%
Inactive Ingredients: water (aqua), cocamidopropyl betaine, distearyl phthalic acid amide,
polyethylene, cetyl alcohol, stearyl alcohol, PEG-120 methyl glucose dioleate, ammonium
laureth sulfate, camellia sinensis leaf extract, aloe barbadensis leaf juice, menthol, butylene
glycol, microcrystalline wax, sodium hydroxide, disodium EDTA, phenoxyethanol,
methylparaben, ethylparaben, butylparaben, isobutylparaben, propylparaben, fragrance
(parfum), ferric ferrocyanide (CI 77510), blue 1 (CI 42090)
GENTLE FORMULA CLARIFYING TONER
Ingredients: water (aqua), glycolic acid, polysorbate 20, aloe barbadensis leaf juice, hamamelis
virginiana (witch hazel) leaf extract, anthemis nobilis flower extract, rosa canina flower extract,
sodium PCA, panthenol, allantoin, glycerin, propylene glycol, benzophenone-4,
hydroxyethylcellulose, sodium hydroxide, tetrasodium EDTA, phenoxyethanol, chlorphenesin,
methylparaben, benzoic acid, fragrance (parfum)
GENTLE FORMULA CLARIFYING DAY LOTION
Active Ingredient: salicylic acid 2%
Inactive Ingredients: water (aqua), cyclopentasiloxane, dimethicone, PPG-12/SMDI copolymer,
hydroxyethyl acrylate/sodium acryloyldimethyl taurate copolymer, squalane, glyceryl stearate,
PEG-100 stearate, rosmarinus officinalis (rosemary) leaf extract, melaleuca alternifolia (tea tree)
extract, chamomilla recutita (matricaria) flower extract, retinyl palmitate, linoleamidopropyl PGdimonium chloride phosphate, glycerin, cetearyl alcohol, polysorbate 60, propylene glycol,
hexylene glycol, sodium hydroxide, phenoxyethanol, chlorphenesin, methylparaben, benzoic
acid, fragrance (parfum)
GENTLE FORMULA CLARIFYING NIGHT LOTION
Active Ingredients: salicylic acid 1%
Inactive Ingredients: water (aqua), ethylhexyl palmitate, cetearyl alcohol, PPG-12/SMDI
copolymer, cyclopentasiloxane, hydroxyethyl acrylate/sodium acryloyldimethyl taurate
copolymer, squalane, dicetyl phosphate, ceteth-10 phosphate, chamomilla recutita (matricaria)
flower extract, aleurites moluccana seed oil, retinol, sodium ascorbate, tocopherol, retinyl
palmitate, ascorbic acid, PEG-180, PEG-75, PEG-8 cetyl dimethicone, panthenol, sodium
hyaluronate, hexylene glycol, caprylic/capric triglyceride, propylene glycol, dimethicone,
polysorbate 60, glyceryl stearate, PEG-100 stearate, sodium hydroxide, phenoxyethanol,
methylparaben, ethylparaben, butylparaben, propylparaben, isobutylparaben, fragrance (parfum)
Ingredients in gentle, what‘s in gentle, active ingredients in gentle formula, does gentle formula
have benzoyl peroxide, ingredients in gentle cleanser, ingredients in gentle toner, ingredients in
gentle clarifying day lotion, ingredients in gentle clarifying night lotion, gentle ingredient list,
gentle label
389. What are the ingredients in the Proactiv Green Tea Moisturizer?
Ingredients: water (aqua), glycerin, butylene glycol, dimethicone, iris florentina root extract,
macadamia ternifolia seed oil, epigallocatechin gallate, sodium polyacrylate, hydrogenated
polydecene, trideceth-6, zinc PCA, retinyl palmitate, sodium hyaluronate, squalane,
caprylic/capric triglyceride, ethylhexyl palmitate, PPG-2 myristyl ether propionate, alcohol,
allantoin, C12-15 alkyl lactate, polyquaternium-11, disodium EDTA, ethylparaben,
methylparaben, propylparaben, phenoxyethanol, fragrance (parfum), alpha-isomethyl ionone,
butylphenyl methylpropional, citronellol, hexyl cinnamal, hydroxycitronellal, linalool
What‘s in green tea moisturizer, ingredients in green tea moisturizer, EGCG, green tea
moisturizer ingredient list, green tea moisturizer label
390. What are the ingredients in the Proactiv Refining Mask?
Active Ingredients: Sulfur 6%
Inactive Ingredients: water (aqua), kaolin, glycereth-26, linoleic acid, cetearyl alcohol,
magnesium aluminum silicate, ceteareth-20, sodium lauroyl sarcosinate, linolenic acid,
cymbopogon schoenanthus extract, geranium maculatum extract, melaleuca alternifolia (tea
tree) leaf oil, tocopherol, tocopheryl acetate, butylene glycol, hydrated silica, ethoxydiglycol,
ethylparaben, methylparaben, fragrance (parfum), titanium dioxide (CI 77891), zinc oxide (CI
77947)
Percent sulfur in refining mask, ingredients in refining mask, what‘s in refining mask, refining
mask ingredient list, refining mask moisturizer label
391. What are the ingredients in the Proactiv Clear Purifying Mask?
Active Ingredients: Sulfur 6.00%
Inactive Ingredients: water (aqua), dicaprylyl carbonate, montmorillonite, alcohol denat.,
neopentyl glycol diheptanoate, glycerin, acacia senegal gum, triethanolamine, olive oil PEG-7
esters, butylene glycol, camellia sinensis leaf extract, cymbopogon schoenanthus extract,
geranium maculatum extract, melaleuca alternifolia (tea tree) leaf oil, dipotassium glycyrrhizate,
hydroxyphenyl propamidobenzoic acid, tocopheryl acetate, allantoin, pentylene glycol,
ethylhexylglycerin, butyl oleate, glyceryl acrylate/acrylic acid copolymer, acrylates/C10-30 alkyl
acrylate crosspolymer, ethoxydiglycol, disodium EDTA, butylparaben, ethylparaben,
isobutylparaben, methylparaben, phenoxyethanol, propylparaben, fragrance (parfum)
Percent sulfur in clear purifying mask, ingredients in clear purifying mask, what‘s in clear
purifying mask, clear purifying mask ingredient list, clear purifying mask label
392. What are the ingredients in the Proactiv Medicated Blemish Stick?
Active Ingredient: Salicylic Acid 2.00%
Inactive Ingredients: cyclopentasiloxane, cetearyl behenate, laureth-2 benzoate, octyldodecanol,
synthetic beeswax, nylon-12, tocopherol. May contain (+/-): mica, iron oxides (CI 77491, CI
77492, CI 77499), titanium dioxide (CI 77891)
Active ingredient in medicated blemish stick, ingredients in blemish stick, what‘s in blemish stick,
blemish stick ingredient list, blemish stick label
393. What are the ingredients in the Proactiv Salicylic Acid Spot Treatment?
Ingredients: water (aqua), alcohol denat., betaine, glycerin, salicylic acid, bisabolol, aesculus
hippocastanum (horse chestnut) seed extract, hamamelis virginiana (witch hazel) water, yeast
extract (faux), niacinamide, panthenol, ammonium glycyrrhizate, caffeine, biotin, propylene
glycol, alcohol, sodium citrate, zinc gluconate, citric acid, phenoxyethanol
What‘s in spot treatment, ingredients in spot treatment, Salicylic acid spot treatment, spot
treatment ingredient list, spot treatment label
394. What are the ingredients in the Proactiv Advanced Blemish Treatment?
Active Ingredient: benzoyl peroxide 6%.
Inactive Ingredients: water (aqua), ethoxydiglycol, cyclopentasiloxane, methylpropanediol,
steareth-2, cyclohexasiloxane, steareth-21, polyquaternium-37, propylene glycol, propylene
glycol dicaprylate / dicaprate, PPG-1 trideceth-6, panthenol, allantoin, diazolidinyl urea,
methylparaben, propylparaben, fragrance (parfum)
Active ingredient in Advanced Blemish Treatment, ingredients in Advanced Blemish Treatment,
What‘s in Advanced Blemish Treatment, Advanced Blemish Treatment ingredient list, Advanced
Blemish Treatment label
395. What are the ingredients in the Proactiv Deep Cleansing Wash?
Active Ingredient: salicylic acid 2%.
Inactive Ingredients: water (aqua), cocamidopropyl betaine, distearyl phthalic acid amide,
polyethylene, cetyl alcohol, stearyl alcohol, jojoba esters, PEG-120 methyl glucose dioleate,
ammonium laureth sulfate, camellia sinensis leaf extract, aloe barbadensis leaf juice, menthol,
butylene glycol, sodium hydroxide, disodium EDTA, phenoxyethanol, methylparaben,
ethylparaben, butylparaben, propylparaben, isobutylparaben, fragrance (parfum), chromium
hydroxide green (CI 77289)
Active ingredient in Deep Cleansing Wash, ingredients in deep cleansing wash, what‘s in deep
cleansing wash, Deep Cleansing Wash ingredient list, Deep Cleansing Wash moisturizer label
396. What are the ingredients in the Proactiv Clear Zone® Body Lotion?
Active Ingredient: salicylic acid – 2%.
Inactive ingredients: water (aqua), cyclopentasiloxane, dimethicone, PPG-12/SMDI copolymer,
hydroxyethyl acrylate/sodium acryloyldimethyl taurate copolymer, squalane, glyceryl stearate,
PEG-100 stearate, rosmarinus officinalis (rosemary) leaf extract, chamomilla recutita (matricaria)
flower extract, retinyl palmitate, linoleamidopropyl PG-dimonium chloride phosphate, glycerin,
cetearyl alcohol, polysorbate 60, propylene glycol, hexylene glycol, sodium hydroxide,
phenoxyethanol, chlorphenesin, methylparaben, benzoic acid, fragrance (parfum)
Active ingredient in Clear Zone body lotion, ingredients in Clear Zone body lotion, what‘s in clear
zone body lotion, Clear Zone body lotion ingredient list, Clear Zone Body Lotion label
397. What are the ingredients in the Proactiv Clear Zone® Body Pads?
Active Ingredient: Salicylic Acid 2%
Inactive Ingredients: water (aqua), SD alcohol 40-B, glycolic acid, hamamelis virginiana (witch
hazel) extract, ammonium hydroxide, camellia sinensis leaf extract, panthenol, allantoin,
polysorbate 20, disodium EDTA, sodium benzoate, imidazolidinyl urea
Active ingredient in Clear Zone Body Pads, ingredients in Clear Zone Body Pads, what‘s in
Clear Zone Body Pads, Clear Zone body pads ingredient list, Clear Zone Body pads label
398. What are the ingredients in the Proactiv Mild Exfoliating Peel?
Active Ingredient: salicylic acid 0.5%.
Inactive Ingredients: water (aqua), alcohol denat, hamamelis virginiana (witch hazel) water,
butylene glycol, alcohol, hydroxypropyl methylcellulose, citrus medica limonum (lemon) fruit
extract, citrus aurantium dulcis (orange) fruit extract, camellia sinensis leaf extract, humulus
lupulus (hops) extract, pyrus malus (apple) fruit extract, saccharum officinarum (sugar cane)
extract, urtica dioica (nettle) extract, aloe barbadensis leaf juice, tocopheryl acetate, propylene
glycol, allantoin, triethanolamine, disodium EDTA, phenoxyethanol, methylparaben,
ethylparaben, propylparaben, butylparaben, isobutylparaben, green 5 (CI 61570), yellow 5 (CI
19140)
Active ingredient in Mild Exfoliating Peel, ingredients in Mild Exfoliating Peel, what‘s in Mild
Exfoliating Peel, Mild Exfoliating Peel ingredient list, Mild Exfoliating Peel label
399. What are the ingredients in the Proactiv Pore Refining Peel?
Ingredients: water (aqua), alcohol denat., glycolic acid, hamamelis virginiana (witch hazel) water,
ammonium hydroxide, polysorbate 20, menthol, disodium EDTA, caprylyl glycol, sodium
benzoate, sorbic acid, phenoxyethanol
What‘s in Pore peel, ingredients in Pore Peel, Pore Peel ingredient list, Pore Peel label
400. What are the ingredients in the Proactiv Pore Cleansing System?
Deep Cleansing Pore Strips — Ingredients: polyacrylic acid, silica, titanium dioxide, ethanol,
polyethylene glycol monolaurate, l-menthol, mentha piperita (peppermint) oil, propylparaben,
methylparaben, water (aqua).
Pore Cleansing Solution ** — Active Ingredient: salicylic acid 0.5%.
Inactive Ingredients: ethoxydiglycol, alcohol denat., arnica montana flower extract, camellia
oleifera leaf extract, glycyrrhiza glabra (licorice) root extract, butylene glycol, propylene glycol,
water (aqua), diazolidinyl urea, methylparaben, propylparaben
Ingredients in pore cleansing system, ingredients in pore cleansing strips, ingredients in pore
cleansing solution, what‘s in pore cleansing system, what‘s in pore cleansing strips, what‘s in
pore cleansing solution, pore cleansing ingredient list, pore cleansing label
401. What are the ingredients in the Proactiv Daily Oil Control?
Ingredients: water (aqua), SD alcohol 40-B, cyclopentasiloxane, cyclohexasiloxane, decylene
glycol, caprylyl glycol, hexylene glycol, aluminum starch octenylsuccinate, glyceryl stearate,
PEG-100 stearate, nylon-12, carbomer, triethanolamine, phenoxyethanol, fragrance (parfum)
What‘s in daily oil control, ingredients in daily oil control, Daily Oil Control ingredient list, Daily Oil
Control label
402. What are the ingredients in the Proactiv Sheer Finish® Mattifying Gel?
Ingredients: cyclopentasiloxane, dimethicone/vinyl dimethicone crosspolymer, bentonite,
dimethicone, camellia sinensis leaf extract, allyl methacrylates crosspolymer, butylparaben,
isopropylparaben, isobutylparaben
What‘s in Sheer Finish Mattifying Gel, ingredients in Sheer Finish Mattifying Gel, Sheer Finish
Mattifying Gel ingredient list, Sheer Finish Mattifying Gel label
403. What are the ingredients in the Proactiv Oil Blotter Sheets?
Ingredient: 100% natural fiber paper. no artificial ingredients.
What are the blotter sheets made of, what are blotter papers made of, ingredients in oil blotter
sheets, Blotter sheet ingredient list, blotter sheet label
404. What are the ingredients in the Proactiv Oil Free Moisture with SPF 15?
Active Ingredients: octinoxate 7.5%, zinc oxide 3%.
Inactive ingredients: water (aqua), diethylhexyl sebacate, cyclopentasiloxane, propylene glycol,
hydroxypropyl starch phosphate, cyclohexasiloxane, cetearyl alcohol, glyceryl stearate, PEG100 stearate, dimethicone, ceteareth-20, nylon-12, aluminum starch octenylsuccinate,
acrylates/C10-30 alkyl acrylate crosspolymer, xanthan gum, triethoxycaprylylsilane, sodium
hydroxide, disodium EDTA, methylisothiazolinone, phenoxyethanol
Active ingredients in Oil Free Moisture, ingredients in Oil Free Moisture, what‘s in Oil Free
Moisture, Oil Free Moisture ingredient list, Oil Free Moisture label
405. What are the ingredients in the Proactiv Sheer Tint Moisture SPF 15?
Active Ingredients : Octinoxate 7.50%, Octisalate 5.0%, Oxybenzone 3.0%
Inactive Ingredients : water (aqua), ethylhexyl palmitate, isostearyl neopentanoate, propylene
glycol, stearic acid, propylene glycol stearate SE, glycerin, talc, dimethicone, cetyl alcohol,
magnesium ascorbyl phosphate, tocopherol, ascorbyl palmitate, sodium hyaluronate, lecithin,
xanthan gum, sorbitan stearate, magnesium aluminum silicate, acrylates/C10-30 alkyl acrylate
crosspolymer, simethicone, ammonium polyacrylate, triethanolamine, disodium EDTA,
phenoxyethanol, methylparaben, propylparaben, butylparaben, methylisothiazolinone. may
contain (+/-) : iron oxides (CI 77491, CI 77492, CI 77499), titanium dioxide (CI 77891)
Active ingredients in Sheer Tint Moisture, ingredients in Sheer Tint Moisture, what‘s in Sheer
Tint Moisture, Sheer Tint Moisture ingredient list, Sheer Tint Moisture label
406. What are the ingredients in the Proactiv Daily Protection Plus Sunscreen SPF 15?
Active Ingredients: octinoxate 7.5%, oxybenzone 3.0%, avobenzone 2.0%.
Inactive Ingredients: water (aqua), diisopropyl adipate, cyclopentasiloxane, ethoxydiglycol, lauryl
methacrylate/glycol dimethacrylate crosspolymer, methylpropanediol, cyclohexasiloxane,
glyceryl stearate, PEG-100 stearate, cetearyl alcohol, polyacrylamide, ascorbyl palmitate,
salicylic acid, glyceryl dilaurate, laureth-7, ceteareth-20, sodium C8-16 isoalkylsuccinyl
lactoglobulin sulfonate, aluminum starch octenylsuccinate, C13-14 isoparaffin, sodium
hydroxide, disodium EDTA, phenoxyethanol, methylparaben, propylparaben, fragrance (parfum)
Active ingredients in Daily Protection Plus Sunscreen SPF 15, ingredients in Daily Protection
Plus Sunscreen SPF 15, what‘s in Daily Protection Plus Sunscreen SPF 15, Daily Protection
Plus Sunscreen SPF 15 ingredient list, Daily Protection Plus Sunscreen SPF 15 label
407. What are the ingredients in the Proactiv Daily Protection Plus Sunscreen SPF 30?
Active Ingredients: octinoxate 7.5%, oxybenzone 5.0%, octisalate 5.0%, homosalate 5.0%,
avobenzone 2.0%
Inactive Ingredients: water (aqua), neopentyl glycol diheptanoate, trimethylpentanediol/adipic
acid/glycerin crosspolymer, caprylic/capric triglyceride, silica, sodium acrylate/sodium
acryloyldimethyl taurate copolymer, cetearyl alcohol, glyceryl stearate, PEG-100 stearate,
tocopheryl acetate, retinyl palmitate, isononyl isononanoate, polysorbate 60, salicylic acid,
phenoxyethanol, methylparaben, ethylparaben, butylparaben, propylparaben, isobutylparaben
Active ingredients in Daily Protection Plus Suncreen SPF 30, ingredients in Daily Protection Plus
Suncreen SPF 30, what‘s in Daily Protection Plus Sunscreen SPF 30, Daily Protection Plus
Sunscreen SPF 30 ingredient list, Daily Protection Plus Sunscreen SPF 30 label
408. What are the ingredients in the Proactiv Clarifying Night Cream?
Active Ingredients: Salicylic Acid 1.0%
Inactive Ingredients: water (aqua), ethylhexyl palmitate, cetearyl alcohol, PPG-12/SMDI
copolymer, cyclopentasiloxane, hydroxyethyl acrylate/sodium acryloyldimethyl taurate
copolymer, squalane, chamomilla recutita (matricaria) flower extract, aleurites moluccana seed
oil, retinol, sodium ascorbate, tocopherol, retinyl palmitate, ascorbic acid, panthenol, sodium
hyaluronate, PEG-180, PEG-75, PEG-8 cetyl dimethicone, hexylene glycol, caprylic/capric
triglyceride, propylene glycol, dimethicone, polysorbate 60, glyceryl stearate, PEG-100 stearate,
dicetyl phosphate, ceteth-10 phosphate, sodium hydroxide phenoxyethanol, methylparaben,
ethylparaben, butylparaben, propylparaben, isobutylparaben, fragrance (parfum)
Actve ingredient in Clarifying Night Cream, ingredients in Clarifying Night Cream, what‘s in
Clarifying Night Cream, Clarifying Night Cream ingredient list, Clarifying Night Cream label
409. What are the ingredients in the Proactiv Nourishing Eye Cream?
Ingredients: water (aqua), glycerin, glyceryl dilaurate, glyceryl polymethacrylate, propylene
glycol, myristyl myristate, myristyl laurate, octyldodecyl stearoyl stearate, caprylic/capric
triglyceride, acrylates copolymer, acrylates/steareth-20 methacrylate copolymer, C13-14
isoparaffin, polyacrylamide, laureth-7, ascorbyl palmitate, tocopheryl acetate, phospholipids,
retinyl palmitate, ubiquinone, glycine soja (soybean) seed extract, camellia sinensis leaf extract,
cucumis sativus (cucumber) fruit extract, anthemis nobilis flower extract, butylated PVP, sodium
hydroxide, disodium EDTA, caprylyl glycol, sorbic acid, phenoxyethanol
Ingredients in Nourishing Eye Cream, what‘s in Nourishing Eye Cream, Nourishing Eye Cream
ingredient list, Nourishing Eye Cream label
410. What are the ingredients in the Proactiv Replenishing Eye Serum?
Ingredients: cyclopentasiloxane, cyclotetrasiloxane, dimethiconol, water (aqua), phospholipids,
sodium hyaluronate, camellia sinensis leaf extract, ascorbyl palmitate, ubiquinone, chitosan
ascorbate, ascorbic acid, retinyl palmitate, tocopheryl acetate, superoxide dismutase, propylene
glycol, caprylyl glycol, sorbic acid, phenoxyethanol
Ingredients in Replenishing Eye Serum, what‘s in Replenishing Serum, Replenishing Eye Serum
ingredient list, Replenishing Eye Serum label
411. What are the ingredients in the Proactiv Skin Lightening Lotion?
Active Ingredient: Hydroquinone 2%.
Inactive Ingredients: water (aqua), octyldodecanol, cyclopentasiloxane, hexylene glycol, glycolic
acid, polyquaternium-37, propylene glycol dicaprylate/dicaprate, cyclohexasiloxane, cetearyl
alcohol, ascorbyl palmitate, retinyl palmitate, tocopheryl acetate, glyceryl dilaurate, glyceryl
stearate, PPG-1 trideceth-6, PEG-100 stearate, PEG-40 stearate, propylene glycol, sodium
sulfite, sodium metabisulfite, sodium hydroxide, disodium EDTA, diazolidinyl urea,
methylparaben, propylparaben, fragrance (parfum)
Active ingredient in Skin Lightening Lotion, ingredients in Skin Lightening Lotion, What‘s in Skin
Lightening Lotion, Skin Lightening Lotion ingredient list, Skin Lightening Lotion label
412. What are the ingredients in the Proactiv Makeup Removing Cloths?
Ingredients: water (aqua), butylene glycol, lavandula angustifolia (lavender) extract, allantoin,
laureth-9, disodium EDTA, methylparaben, ethylparaben
What‘s in makeup removing cloths, ingredients in makeup removing cloths, makeup removing
cloths ingredient list, makeup removing cloths label
413. What are the ingredients in the Proactiv Concealer Plus?
Active Ingredient: sulfur 8%.
Inactive Ingredients: water (aqua), octyldodecanol, tricaprylin, sorbitol, stearic acid, magnesium
aluminum silicate, glyceryl polymethacrylate, glycol stearate, propylene glycol,
cyclopentasiloxane, cyclohexasiloxane, stearyl alcohol, ceteareth-20, xanthan gum, talc,
triethanolamine, imidazolidinyl urea, methylparaben, propylparaben, fragrance (parfum), iron
oxides (CI 77491, CI 77492, CI 77499), titanium dioxide (CI 77891)
Active ingredient in Concealer Plus, ingredients in Concealer Plus, what‘s in Concealer Plus,
Concealer Plus ingredient list, Concealer Plus label
414. What are the ingredients in the Proactiv Sheer Finish Compact Foundation?
Active Ingredient: Salicylic Acid 1.0%
Inactive Ingredients: diethylene glycol diethylhexanoate/diisononanoate, copernicia cerifera
(carnauba) wax, aluminum starch octenylsuccinate, isononyl isononanoate, ethylhexyl palmitate,
tridecyl stearate, tridecyl trimellitate, BHT, tocopheryl acetate, polyethylene, dimethicone, silica,
dipentaerythrityl hexacaprylate/hexacaprate, o-cymen-5-ol, propylparaben. may contain (+/-):
titanium dioxide (CI 77891), iron oxides (CI 77491, CI 77492, CI 77499)
Active Ingredient in Sheer Finish Compact Foundation, ingredients in Sheer Finish Compact
Foundation, what‘s in Sheer Finish Compact Foundation, Sheer Finish Compact Foundation
ingredient list, Sheer Finish Compact Foundation label
415. What are the ingredients in the Proactiv Sheer Finish® Mineral Loose Powder?
Ingredients: boron nitride, bisabolol, aspalathus linearis leaf extract. may contain (+/-): mica,
bismuth oxychloride (CI 77163), iron oxides (CI 77491, CI 77492, CI 77499), titanium dioxide (CI
77891), zinc oxide (CI 77947)
Sheer Finish Mineral Loose Powder ingredients, what‘s in Sheer Finish Mineral Loose Powder,
Sheer Finish Mineral Loose Powder ingredient list, Sheer Finish Mineral Loose Powder label
416. What are the ingredients in the Proactiv Sheer Finish® Mineral Pressed Powder?
Ingredients: boron nitride, octyldodecyl stearoyl stearate, zinc stearate, aspalathus linearis leaf
extract, aloe barbadensis leaf juice powder, lavandula stoechas extract, ascorbyl palmitate,
tocopheryl acetate, bisabolol, caprylic/capric triglyceride, lauroyl lysine. may contain (+/-): mica,
iron oxides (CI 77491, CI 77492, CI 77499), titanium dioxide (CI 77891), zinc oxide (CI 77947)
Ingredients in Sheer Finish Mineral Pressed Powder, what‘s in Sheer Finish Mineral Pressed
Powder, Sheer Finish Mineral Pressed Powder ingredient list, Sheer Finish Mineral Pressed
Powder label
417. What are the ingredients in the Proactiv Herbal Conditioning Treatment Antidandruff
Conditioner?
Active Ingredient: zinc pyrithione 0.3%
Inactive Ingredients: water (aqua), cyclotetrasiloxane, polyquaternium-37, panthenol,
dicetyldimonium chloride, helianthus annuus (sunflower) extract, aloe barbadensis leaf extract,
calendula officinalis flower extract, chamomilla recutita (matricaria) flower extract, rosmarinus
officinalis (rosemary) leaf extract, vitis vinifera (grape) leaf extract, lonicera caprifolium
(honeysuckle) flower extract, phenyl trimethicone, cyclopentasiloxane, amodimethicone,
cetrimonium chloride, trideceth-12, sodium PCA, butylene glycol, phenoxyethanol, ethylparaben,
methylparaben, fragrance (parfum)
Active ingredient in Herbal Conditioning Treatment Antidandruff Conditioner, Ingredients in
Herbal Conditioning Treatment Antidandruff Conditioner, what‘s in herbal conditioning treatment
antidandruff conditioner, Herbal Conditioning Treatment Antidandruff Conditioner ingredient list,
Herbal Conditioning Treatment Antidandruff Conditioner label
418. What are the ingredients in the Proactiv Soothing Scalp Treatment Antidandruff Shampoo?
Active Ingredient: zinc pyrithione 1%.
Inactive Ingredients: water (aqua), ammonium lauryl sulfate, distearyl phthalic acid amide,
cocamide MIPA, dimethicone, nasturtium officinale (watercress) extract, calendula officinalis
flower extract, chamomilla recutita (matricaria) flower extract, echinacea angustifolia extract,
rosmarinus officinalis (rosemary) leaf extract, butylene glycol, PEG/PPG-18/18 dimethicone,
acrylates/C10-30 alkyl acrylate crosspolymer, ammonium chloride, aminomethyl propanol, citric
acid, disodium EDTA, methylchloroisothiazolinone, methylisothiazolinone, methylparaben,
fragrance (parfum), blue 1 (CI 42090), yellow 5 (CI 19140)
Active ingredient in Soothing Scalp Treatment Antidandruff Shampoo, ingredients in Soothing
Scalp Treatment Antidandruff Shampoo, what‘s in Soothing Scalp Treatment Antidandruff
Shampoo, Soothing Scalp Treatment Antidandruff Shampoo ingredient list, Soothing Scalp
Treatment Antidandruff Shampoo label
4.1.2. Understanding Proactiv Ingredients
419. What is the definition of "prescription-grade" benzoyl peroxide?
"Prescription-grade" is the type of benzoyl peroxide (BPO) found exclusively in Proactiv® and
prescription medications. It is of higher quality than the benzoyl peroxide in other over-thecounter products, containing smaller particles created through a milling process of the BPO
crystal. These tiny particles penetrate more deeply and thoroughly into the hair follicles where
acne starts.
Meaning of prescription pharmaceutical grade, define prescription pharmaceutical grade, what is
prescription pharmaceutical grade, definition prescription pharmaceutical grade, what mean
prescription pharmaceutical grade
420. Why do you use benzoyl peroxide versus salicylic acid in the Proactiv® Cleanser and
Treatment?
We believe that benzoyl peroxide (BPO) is the best over-the-counter (OTC) antimicrobial agent
for acne and is more effective in treating and preventing acne than salicylic acid. BPO has been
the cornerstone of prescription and OTC acne therapy for over 50 years. In addition, during that
time, there has never been a documented case of bacterial resistance to this medicine. Simply
put, BPO is the most effective, fastest and most enduring treatment you can use for controlling
acne.
Benzoyl peroxide versus salicylic acid, Benzoyl peroxide vs salicylic acid, Benzoyl peroxide v
salicylic acid, benzoyl peroxide effectiveness, does benzoyl peroxide work better, best acne
ingredient, most effective acne ingredient
421. What are the key ingredients in the Proactiv® Renewing Cleanser?
The key ingredients in the Renewing Cleanser are:
1. Benzoyl Peroxide - This is the key antimicrobial agent to fight acne. Proactiv Solution's
prescription-grade benzoyl peroxide is milled into smaller particles to penetrate deeply and
evenly into your skin and unplug pores. There is no bacterial resistance to benzoyl peroxide,
so you can use it safely and effectively over time.
2. Sodium Hyaluronate – Also called hyaluronic acid, this acts as a humectant to draw moisture
to your skin by surrounding the collagen and elastin in the dermis layer of the skin.
3. Polyethylene - These small round beads gently remove old, dead cells without tearing or
scratching your skin.
4. Chamomile Extract - This botanical extract is known for its soothing properties.
Key ingredients cleanser, main ingredients cleanser, what‘s in cleanser, hyaluronic acid, round
beads, what do ingredients cleanser, how work cleanser
422. What are the key ingredients in the Proactiv® Revitalizing Toner?
The key ingredients in the Revitalizing Toner are:
1. Alcohol-free Formulation - Proactiv Solution's special, alcohol-free formulation helps balance
the skin's natural acids without over-drying the skin. It gently removes dead skin cells to
reveal younger, more radiant skin.
2. Aloe Vera – Soothes and softens skin.
3. Chamomile Extract - This botanical extract is known for its soothing properties.
4. Witch Hazel Extract - Excellent as a skin freshener, it is a light astringent that removes
surface skin oils.
5. Panthenol - Part of the Vitamin B Complex, panthenol has excellent moisturizing properties.
6. Allantoin - The ingredient in the herb comfrey, this botanical extract helps the skin renew
itself.
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chamomile, aloe vera, witch hazel, panthenol, allantoin, what do ingredients toner, how work
toner
423. What are the key ingredients in the Proactiv® Repairing Treatment?
The key ingredients in the Repairing Treatment are:
1. Benzoyl Peroxide - This is the key antimicrobial agent to fight acne. Proactiv Solution's
prescription-grade benzoyl peroxide is milled into smaller particles to penetrate deeply and
evenly into your pores. Benzoyl peroxide attacks acne at its source and reduces
inflammation.
2. Panthenol - Part of the Vitamin B Complex, panthenol has excellent moisturizing properties.
3. Allantoin - The ingredient in the herb comfrey, this botanical extract helps the skin renew
itself.
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treatment, main ingredients repairing lotion, panthenol, allantoin, what do ingredients
repairing treatment lotion, how work repairing treatment lotion
424. What are the key ingredients in the Proactiv® Refining Mask?
The key ingredients in the bonus Refining Mask are:
1. Sulfur 6% - Extremely effective antibacterial and exfoliating agent that helps to heal
blemished skin.
2. Kaolin - Helps absorb excess oils from the skin.
3. Linoleic/Linolenic/Arachidonic Acids - These essential fatty acids, also known as Vitamin F,
are normally lacking in acne-prone skin. Essential fatty acids are also known for their
emollient properties and are considered necessary for normal growth and healthy skin.
4. Glycerin - A widely used ingredient known for its emollient and humectant properties, with
very low irritation potential.
5. Botanicals – Botanicals like lemongrass extract, geranium extract and tea tree oil help to
soothe skin and reduce redness.
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what do ingredients mask, how work mask
425. Where do you list the percentages of the different ingredients in Proactiv® products?
All Proactiv formulas are proprietary; therefore, we are unable to reveal the percentages of any
of the inactive ingredients. The percentages of the active ingredients are listed at the top of the
drug facts box on our drug products, as required by the FDA.
We keep our product formulas confidential in order to prevent competitor duplication. While
many have tried to copy the Proactiv 3-Step System, they have been unable to match our
products because they lack access to the same quality ingredients and formulas that result in
such superior efficacy.
Active ingredients, key ingredients, percent of ingredients, percentages, percents, concentration
of ingredients, ingredient level, amount of ingredient, product formulas
426. How long until my Proactiv® products expire?
Proactiv products that are medicated with active ingredients typically have a 2-year shelf life to
ensure that they are at peak performance when you use them. Non-medicated Proactiv products
may vary in their expiration dating. All products that have limited shelf lives are clearly marked
with their expiration date at the bottom of the bottle or on the crimped end of the tube.
427. Why do Proactiv® products have an expiration date?
Proactiv products that are medicated with active ingredients are categorized as ―drugs‖ by the
FDA. The Drug division of the FDA requires that all over-the-counter drugs display an expiration
date after testing to ensure that there is no significant product deterioration in that time interval.
Proactiv has a 2-year expiration date from the time of manufacture to ensure that they are at
peak performance when you use them.
Non-medicated Proactiv products may vary in their expiration dating. These are considered
cosmetics and, therefore, do not have the same expiration dating rules; nor do they have drug
ingredients whose efficacy could deteriorate over time. All products that have limited shelf lives
are clearly marked with their expiration date at the bottom of the bottle or on the crimped end of
the tube.
Products go bad, old products, expired, expiration, date, dating, shelf life, product fresh, product
stay good, deteriorate
428. The Renewing Cleanser doesn‘t seem to lather very much; is it still cleaning my skin?
Yes, the Proactiv® Renewing Cleanser is formulated without the harsh detergents, known as
surfactants, found in many other cleansers. Surfactants, which are responsible for a sudsy foam
and lather, strip skin of its essential oils. As a result, the skin‘s barrier becomes damaged and
vulnerable to irritation and infection.
Proactiv Renewing Cleanser uses gentle and effective non-surfactant cleansing ingredients that
remove dirt and excess oils without upsetting the skin‘s moisture balance.
Lather, suds, surfactants, sudsy, foam, foaming, sudsing
429. What are the grains in the Renewing Cleanser made of?
The granules found in the Renewing Cleanser are polyethylene beads. The advantage of these
beads is that they are small, smooth, round, and of uniform size allowing them to unclog pores
and gently buff away oil, dirt and dead skin cells. This action sets the stage for better penetration
of the medicines and active cosmetic ingredients in the steps that follow.
Grains cleanser, beads cleanser, rough cleanser, exfoliant cleanser, grainy, granules cleanser,
exfoliating cleanser, cleanser exfoliate, scrubbers cleanser
430. Do Proactiv® Solution products contain steroids?
No. Our products do not contain steroids.
steroids
431. Are the Proactiv® System products gluten-free?
Yes.
Gluten, wheat allergy
432. Does the Toner, or other products in the Proactiv® System, contain alcohol?
The Proactiv Revitalizing Toner does not contain alcohol. Many other toners are alcohol-based,
which can over-dry and strip your skin of its natural oils resulting in skin irritation. Also
sebaceous glands may overcompensate for surface dryness by producing more sebum (skin
oil), thereby worsening your acne.
There are a few Proactiv products that contain small amounts of alcohol for very specific
reasons. While usually too harsh for facial skin, alcohol can be an effective anti-bacterial agent
for the body. It is found in the Proactiv Body Zone Pads and Deep Cleansing Wash. When acne
is significant and facial oil glands become overactive, a low concentration of alcohol helps to
dissolve surface oil, which is why Proactiv Daily Oil Control and some of the products in Proactiv
Extra Strength Formula 3-Step System include it.
Other Proactiv products, such as the Green Tea Moisturizer, the Refining Mask and the
Repairing Treatment, include a very small percentage of alcohol to ensure the stability of the
formulation, but not enough to affect the skin‘s moisture balance.
Alcohol toner
433. What percentage of glycolic acid is in the Proactiv® Revitalizing Toner?
There is 5% glycolic acid in the Toner.
Glycolic acid, alpha hydroxy acid
434. Are there plant-derived products in the Revitalizing Toner and if so, are they farmed organically?
Yes. The rosewater, allantoin, aloe vera, and chamomile in the Toner are all plant-derived. To
our knowledge, they are not grown organically.
Plant based, plant derived, organic, aloe vera, chamomile, rosewater, ingredients from plants
435. What do you use in the Renewing Cleanser and Repairing Treatment to ensure my skin won‘t
get dry and irritated?
One of Drs. Rodan & Fields‘ goals in formulating all Proactiv® products was to minimize
dryness. Unfortunately all acne medicines, including benzoyl peroxide (BPO), can cause some
dryness and irritation especially during the first few weeks of use.
Drs. Rodan and Fields used a low, 2.5% concentration of BPO, which, in their experience, was
as effective, less drying and less irritating than products containing 5% and 10% BPO.
Additionally, they discovered an exclusive source for the highest grade of BPO, which was
previously used only in prescription products. This BPO, uniquely manufactured to create finer,
smaller BPO crystals, is better able to penetrate pores, rather than remain on the skin‘s surface.
As such, it is less likely to cause dryness and irritation that other BPO-containing products.
And beyond including high quality active ingredients, Drs. Rodan and Fields formulated their
products with skin conditioners, like panthenol and allantoin, moisturizing ingredients like
sorbitol, and botanicals like chamomile (anthemis nobilis) flower extract to help soothe and calm
acne-prone skin.
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repairing, avoid drying dryness cleanser repairing, minimize dryness cleanser repairing, prevent
irritated cleanser repairing, prevent irritation cleanser repairing, 2.5% benzoyl peroxide
concentration percent, soothe calm cleanser repairing, lessen irritation cleanser repairing,
minimize irritation cleanser repairing, prevent irritation cleanser repairing, keep from irritated
cleanser repairing
436. What does the sulfur in the Refining Mask do?
The sulfur in the Refining Mask is an important ingredient in Proactiv® Combination Therapy®
because it helps reduce the tender redness associated with a breakout. Sulfur is also a mild,
natural antibacterial and a keratolyic agent which helps reduce acne bacteria and unblock
clogged pores. The white kaolin clay also present in the Refining Mask, helps absorb excess
oils, improves the look of pores and creates a smoother, more matte and calmer complexion.
Sulfur purpose, what does sulfur do, why sulfur, how sulfur, Mask works
437. Does the sulfur make the mask smelly?
Some people can detect the scent of the sulfur in the Refining Mask. However, we use a special
form of sulfur, known as colloidal sulfur along with a mild fragrance to mask any unpleasant
smell.
Sulfur smell, smell mask, smell of refining mask, scent mask, sulfur odor, odor mask
438. What is magnesium aluminum silicate, and why is it used in the Refining Mask?
Magnesium aluminum silicate is known as a "suspending agent," which is important for the
overall stability of the Proactiv® Solution Refining Mask. It also has the ability to act as an oil
absorber and has been used extensively in liquid makeup for well over 50 years.
magnesium aluminum silicate, oil absorber mask
439. What is alpha hydroxy acid (AHA)?
Alpha hydroxy acid refers to a group of fruit based acids including glycolic, lactic, and malic
acid—ingredients that have been used for centuries in skin care. One of Cleopatra‘s skin beauty
secrets was rumored to be bathing in sour milk, which contains lactic acid. These acids, of which
glycolic is the smallest and most penetrating, offer benefits including hydration and exfoliation of
dead surface skin cells which can block pores and dull the complexion. That is why glycolic acid,
found in the Proactiv® Revitalizing Toner, has been a tried and true beauty ingredient as well as
a beneficial agent for acne prone skin.
Alpha hydroxy acid, AHA, gycolic acid, lactic acid, malic acid
440. What is glycolic acid?
Glycolic acid is one of the natural fruit acids, often referred to as AHAs (alpha hydroxy acids),
with tried and true beauty benefits for the skin. Glycolic acid is the smallest and most penetrating
of the AHAs, providing hydration and exfoliation of dead surface skin cells that can block pores
and dull the complexion. That is why glycolic acid, found in the Proactiv® Revitalizing Toner, has
been a tried and true beauty ingredient as well as a beneficial agent for acne prone skin.
Glycolic acid, fruit acid, AHA, alpha hydroxy acid, AHAs
441. What percentage of retinol is in the Proactiv® Clarifying Night Cream?
The retinol percentage is less than 1%.
Retinol percent
442. Is the SPF 15 in the Proactiv® Oil Free Moisture chemical free?
No. Proactiv Oil Free Moisture contains both zinc oxide (3%) and octinoxate (7.5%). While zinc
oxide is derived from natural sources, octinoxate is not. The SPF ingredients in Oil Free
Moisture and other Proactiv sunscreens were selected for their full-spectrum UVA and UVB
protection against burning, skin cancer and aging; and, for their sheer, non-greasy feeling on the
skin within the product formula.
Chemical sunscreen, natural sunscreen, natural sunblock, SPF ingredient
443. What is the SD alcohol 40-B in the Daily Oil Control?
SD Alcohol 40-B is a topical anti-bacterial agent that is used in our Daily Oil Control formula to
dissolve surface oil and allow for a matte finish on the skin.
444. What is hyaluronic acid?
Hyaluronic acid is a cosmetic ingredient that is known as a skin humectant designed to increase
hydration of the skin. As one of the key ingredients in our Replenishing Eye Serum, it helps
reduce the appearance of fine lines and wrinkles.
445. What is xanthan gum?
Xanthan gum is used as a stabilizer and thickening agent in many skin-care products and is
found in our Renewing Cleanser.
446. What is disodium dimethicone copolyol sulfosuccinate?
This ingredient is a mild, soap-free cleansing agent.
447. What‘s the difference between rosa canina fruit extract & rosa centifolia flower water?
They are both rose extracts from different manufacturers.
448. What‘s the difference between chamomilla recutita (matricara) flower extract & anthemis nobilis
flower extract?
Both are chamomile extracts used as soothing agents. Matricaria is German chamomile and
anthemis is Roman chamomile.
449. What is Urea?
Urea is an end product of protein. The urea used in all Proactiv® products is synthetically
derived from carbon dioxide. Urea, commonly used in moisturizers, has excellent hydration
properties and repairs the outer barrier layer of the skin. Other forms of urea are diazolidinyl
urea and imadazolidinyl urea, which are preservatives that prevent bacterial contamination.
450. What is aluminum starch octenylsuccinate, and is it safe?
This ingredient is found in our Daily Oil Control, Oil Free Moisture with SPF 15, Daily Protection
Plus Sunscreen and Sheer Finish Compact Foundation. It is a commonly used cosmetic
ingredient that helps to regulate sebum. It has been deemed safe by the Cosmetic Ingredient
Review (CIR) Expert Panel, which includes participation by the FDA and the Consumer
Federation of America.
451. What is triethanolamine (TEA) and is it carcinogenic?
Triethanolamine, an ingredient found in skin-care products and cosmetics, is used as a
surfactant (emulsifying agent), pH adjuster and as a fragrance ingredient. It has been deemed
safe for use in wash-off products or with a concentration below 5% by the Cosmetic Ingredient
Review (CIR) Expert Panel, which includes participation by the FDA and the Consumer
Federation of America.
452. What is propylene glycol and is it carcinogenic?
Propylene glycol is a non-toxic, non-comedogenic (i.e. non pore clogging) ingredient found in
numerous medicinal and skin-care products. Derived from a type of yeast, it functions as a
humectant to hydrate as well as condition the skin.
453. What is ceteareth-20 & glyceryl stearate?
These ingredients are emulsifiers and humectants that help absorb moisture into the skin. They
are widely used in the cosmetic industry.
454. What is sodium lauryl sulfate?
Sodium lauryl sulfate is a mild non-soap containing cleanser found in our Soothing Scalp
Treatement Antidandruff Shampoo. It has been proven safe for use in wash-off cosmetic
products or at concentrations below 1%. It is used in some of the mildest facial cleansers on the
market today, including one highly recommended by dermatologists and widely used in hospitals
worldwide.
SLS, laureth
455. Are Proactiv® Solution products made with animal-derived ingredients?
Originally, our ingredients were selected before information on ingredient sources was readily
available. Now, our regulatory group is reviewing each and every ingredient to help us move
toward formulations that are free of animal-derived ingredients. As a result, there are very few
remaining animal-derived ingredients in our products. In addition, Proactiv products never have
been and never will be tested on animals.
Animal-based, animal ingredients, animal-derived, animal source
456. What is the amount of preservatives in Proactiv® Solution products?
The preservative level in Proactiv Solution products is far less than 1%. It is used in minimal
concentrations to preserve and protect the integrity and safety of the Proactiv formulas.
457. Why does Proactiv® use artificial preservatives?
Proactiv is formulated with artificial preservatives for the safety of our customers. There are
various theories about the risks of certain artificial preservatives, but none of them have been
scientifically validated. What has been validated is that skin products that are not properly
preserved can become contaminated, causing skin infections. We use the minimum amount of
preservatives necessary to provide a stable, microbe-free product. While there are some new
preservative systems derived from natural ingredients, they have not been sufficiently tested and
proven satisfactory for ensuring the safety and integrity of skin-care products.
Artificial preservative, natural preservative
458. What are parabens and do Proactiv® Products contain parabens?
Parabens are a category of preservatives unrelated to paraben wax (an ingredient found in
lipstick). Proactiv products use methylparaben and propylparaben. Both ingredients have been
widely used in the cosmetic industry for decades to prevent bacterial contamination and
preserve products. Parabens have a low skin allergy rate compared with other preservative
systems. Used in percentages far less than 1%, the risk of skin absorption from a topical product
applied in such small amounts to limited areas of the body is extremely low.
459. Are there any petro-chemicals in Proactiv®?
No.
460. Do any Proactiv® products contain human fetal tissue or derivatives?
No.
461. I prefer to use natural products on my skin; does Proactiv® have an option for me?
Proactiv does not currently offer any ―all-natural‖ products, though many of our products contain
natural ingredients with beneficial effects on the skin. Drs. Rodan and Fields created Proactiv
with the goal of clearing your acne in the most effective and safest way possible. Worldwide
research has shown that the best remedies for acne are medicines that, other than sulfur, are
not naturally derived.
However, if your desire for all-natural skincare outweighs your desire for the clearest skin you
can have, there are options on the market that contain tea-tree oil which is mildly antiseptic.
Because there is no industry standard for a ―natural‖ claim, many of the so-called ―natural‖
products on the market are not as natural as you may think and include only a few naturally
derived ingredients.
Natural products, Natural Proactiv, natural skincare, natural skin care, organic products, organic
skin care, organic skincare, organic Proactiv, natural acne, organic acne
4.1.3. Benzoyl Peroxide
462. I saw a lot of things about benzoyl peroxide being bad for my skin. Should I be concerned?
Absolutely not. Benzoyl peroxide (BPO) has been prescribed and recommended by
dermatologists for over 50 years and is considered the ―gold standard‖ of acne medicines. The
British Medical Journal, Lancet, published a clinical study performed on hundreds of acne
patients, in which BPO proved to be more effective than tetracycline or minocycline antibiotics.
When reading negative comments regarding BPO, please consider the source—most come
from competitive products that use less effective medicines. The simple truth is that if you were
to see a dermatologist about your acne, chances are that dermatologist would prescribe a form
of treatment containing BPO because it works safely and effectively.
benzoyl peroxide bad, benzoyl peroxide harm, benzoyl peroxide harmful, benzoyl peroxide
cancer, benzoyl peroxide carcinogenic, benzoyl peroxide banned, benzoyl peroxide unhealthy,
benzoyl peroxide side effects, benzoyl peroxide harsh
463. Will I get a sunburn more easily when I‘m using Proactiv®?
The ingredients used in Proactiv Solution may make your skin slightly more sensitive to the sun.
You should always wear a sunscreen of at least SPF 15 (with protection from both UVA and
UVB rays to protect from skin aging, burning and skin cancer). Make sure that your sunscreen is
non-comedogenic (won‘t clog pores). Proactiv offers several sunscreens made for acne-prone
skin. Be sure to apply Proactiv Solution first, and let it dry before applying the sunscreen.
Sunburn Proactiv, sun sensitive Proactiv, sun sensitivity Proactiv
464. Does benzoyl peroxide cause wrinkles?
No.
465. Does benzoyl peroxide have any long-term health effects?
No.
466. Will the benzoyl peroxide in Proactiv® bleach my sheets, towels or clothing?
Yes. Benzoyl peroxide (BPO) acts as an oxidizer so you may find that Proactiv bleaches or
discolors colored towels and fabrics. So make sure you wash your hands after applying Proactiv
Solution. And, after applying Proactiv, allow skin to dry completely before pulling a shirt or
sweater over your head to avoid staining necklines or collars. Or, better yet, carefully apply the
Repairing Treatment after getting dressed. White t-shirts, towels and sheets are a wise choice
for anyone using a BPO acne treatment.
Benzoyl peroxide bleach, BPO bleach, benzoyl peroxide stain, BPO stain, Benzoyl peroxide
bleaching, BPO bleaching, benzoyl peroxide discolor, BPO discolor
467. How can I help prevent Proactiv® from bleaching my stuff?
Benzoyl peroxide (BPO) is completely safe on your skin, but it can bleach certain fabrics. It‘s
easy to manage this routine once you‘re alert to the issue. Use white towels. Don‘t pull a shirt
over your head immediately after applying BPO medicines to avoid staining shirt collars or
necklines. Better yet, get dressed before applying your Proactiv, and don‘t wipe excess
Repairing Treatment on your jeans (yes, we know you do this).
Prevent bleach, prevent bleaching, stop bleach, stop bleaching, keep bleach, avoid bleach,
prevent stain, avoid stain, keep stain, stop stain, prevent discolor, avoid discolor, keep discolor,
stop discolor
468. Will the benzoyl peroxide in Proactiv® Solution bleach my hair?
No.
Bleach hair
469. Will the benzoyl peroxide in Proactiv® Solution bleach my skin?
No, benzoyl peroxide only affects dyes in fabrics.
Bleach skin
470. Will the benzoyl peroxide in Proactiv® Solution cause my tattoos to fade?
No.
5. PURCHASING & RETURNS
5.1. Ordering Proactiv
471. Why can‘t I buy Proactiv® at the store?
Proactiv is primarily sold direct to consumers via phone, online and mail order because this
approach enable us to provide the appropriate level of information for the product to ensure it is
fully understood and used correctly. It also eliminates expensive retail markups, ensuring you
get the best price possible, and provides the convenience of delivery direct to your door,
ensuring that you can continue treatment without interruption. To accommodate those
customers who prefer to buy at a retail location, Proactiv is available in approximately 300
freestanding kiosks at shopping malls throughout the country.
Proactiv not stores, Proactiv retail, Proactiv location, Proactiv available, where buy Proactiv
472. Are larger bottles of Proactiv® Solution available?
The 3-Step System that Preferred Customers receive in their auto-shipments was designed to
last 90 days with average use. At the present time, we do not have plans to offer larger bottles.
Bigger bottles, bigger Proactiv, bigger size
473. Can I buy each of the items in the Proactiv® System individually?
Yes. The Proactiv catalog that came with your shipment, also available online to Preferred
Customers, makes the Renewing Cleanser, the Revitalizing Toner and the Repairing Treatment
individually available for purchase. You can call toll free at 1-800-876-9717 to order any time
24/7.
Proactiv separately, Proactiv separate, single Proactiv, piece Proactiv, Cleanser alone, Toner
alone, Treatment alone, just Cleanser, just Toner, Just Treatment, without rest of kit
474. What should I do if I use up one item in the kit faster than I use up the others?
We do our best to ensure that the three products in the System last the same amount of time if
used twice a day, full face. So first, be sure you are using all the products as directed. For those
who do use some products at a different rate than others, Proactiv® is able to customize to your
needs. Simply call our Skin Care Advisors at 1-800-876-9717 or visit your account online to
make adjustments to your kit as needed.
run out, ran out, use up, used up
475. What is the most cost-effective way to buy Proactiv® products?
The most cost-effective way to buy Proactiv products is to join our Preferred Customer Program.
The Proactiv 3-Step System, and all the other products in the Proactiv catalog are available to
Preferred Customers at a discount of at least 25%. In addition, we now offer Proactiv PLUS
custom kits that allow Preferred Customers to customize their kit by adding extra products that
address their particular skin concerns, such as the Green Tea Moisturizer for dryness, and the
Daily Oil Control for oily skin, Through this special program, customers can get essential items
to complement their 3-Step System every month at a fraction of the regular price that works out
to only $5 additional per month. To take advantage of this offering, simply sign in at
Proactiv.com and click on ―My Proactiv System‖ in the ―My Account‖ section. Or, call our Skin
Care Advisors at 1-800-876-9717.
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inexpensive Proactiv, Proactiv cost less, Proactiv cost less, clear skin club
476. Does Proactiv® Solution ship to international addresses?
Yes. However, this site is for domestic U.S. orders only. For other countries, please visit our
international site at proactiv.net.
477. How can I buy Proactiv® if I live in Canada?
Canadian customers can buy Proactiv by:
1. Visiting our Proactiv Canada website [http://canada.proactiv.com/] and clicking on the ―Order
Now‖ button.
2. Calling our Canada Skin Care Advisors at 1-800-887-2824
Proactiv ships to many other countries internationally as well. Simply visit Proactiv.net
[www.proactiv.net] and find your country on the drop-down menu.
Canada, Canadian
478. Can I buy Proactiv® for all my kids?
Up to 3 introductory Proactiv 3-Step Systems can be ordered per ordering household & billing
account. All the kits must be identical (same set of products), but can be shipped to the same or
different addresses.
Multiple kits, multiple Proactiv, several kits, several Proactiv, more than one Proactiv, more than one
kit, additional kits, extra kits
479. How do I place an order online?
When you're done shopping, click "begin checkout" to place your order. If you don't want to
order all of the items, simply edit your shopping cart before proceeding to checkout.
During checkout, you will be asked to provide:
Your e-mail address
Your credit card billing address
The address you want to ship to
Your credit card type, number and expiration date
How online order, how internet order, how website order, how web order, how buy web, how buy
online, how purchase web, how purchase online
480. Can I pay for Proactiv® with PayPal?
Yes. When you go to check out on proactiv.com, you will have the option to select PayPal as
your payment method. By purchasing with PayPal, you agree to establish a subscription
payment through PayPal that will pay for your future Preferred Customer shipments.
PayPal cannot be used for telephone orders—only online.
481. Can I change my order during checkout?
Yes. The "review order" page lists your order information and gives you another opportunity to
make changes. Your order will not be placed and your credit card will not be charged if you do
not click "complete your order."
Modify order, modifications to order
482. How can I be sure my order has gone through?
Once you click "complete your order" on the final review page, we'll give you an order
confirmation number. You will also receive a confirmation e-mail within approximately 24 hours.
We will send you another e-mail to notify you when your order has been successfully processed.
Order confirm, Order confirmation, Order processed, Order processing
483. Is there a way to speed up the checkout process?
Yes. Register with us and you can store your credit card, billing and shipping information on our
secure server, so you won't have to type them in every time you check out.
Check out checkout speed, check out checkout fast, check out checkout time, check out
checkout quicker
484. I can only see the 3-Step System offering. How do I see the rest of the catalog online?
You must be an active Proactiv® Solution Preferred Customer Program member with a web
account in order to see the entire catalog online. If you are a Proactiv Solution Preferred
Customer, please enter your username and password in the fields located at the top of your
screen and click "Sign In."
Proactiv catalog, other proactiv products, preferred customer program catalog products, clear
skin club catalog products, activmember catalog products, Proactiv full line
485. Are there other ways to place my order?
Yes. If you prefer not to order online, you may download an order form and call us with your
information at 1-800-730-0500. You can also fax your completed order form to us at 1 (515) 2374469, or send it via U.S. mail to:
Proactiv® Solution
P.O. Box 362965
Des Moines, IA 50380
If you are an active Proactiv Solution Preferred Customer Program member and require
additional products, please call our Skin Care Advisors at 1-800-876-9717.
Order by phone, order by mail, how order, how purchase, how buy
5.2. Payment and Billing
486. What forms of payment does Proactiv® Solution accept for online orders?
Proactiv.com accepts the following forms of payment:
Visa
MasterCard
American Express
Discover/Novus
Paypal
Credit card, pay online
487. What if I want to order, but I don't have a credit card?
Don't worry. You can place an order using a check or money order by downloading our order
form and mailing it in. Please do not send cash.
No credit card, cash order, check order, money order, pay by check, pay cash
488. When will my credit card account be charged?
Your credit card will not be charged until your order is shipped.
489. Will my health insurance or flexible spending arrangement cover Proactiv®?
Unfortunately, Proactiv is not typically covered by health insurance plans; in fact, many plans
also don‘t cover more expensive prescription acne treatments. However, Proactiv is eligible for
reimbursement from a flexible spending arrangement (FSA), sometimes referred to as a
‖cafeteria plan.‖ You may need to get a letter of medical necessity from your doctor. Please
contact your FSA administrator for more details.
5.3. Sales Tax
490. Will I have to pay sales tax on my Proactiv® order?
We are required to collect tax in CA, IA, NC, and PA. Orders shipped to other states will not be
taxed.
5.4. Shipping and Handling
491. How much shipping and handling will I pay for catalog orders?
If your catalog order
subtotal is
(before tax)
Up to $17.00
$17.01-$29.00
$29.01-$40.00
$40.01-$60.00
$60.01-$80.00
$80.01-$100.00
$101.00-$120.00
$121.00 and over
Regular
Shipping
(2-3 weeks)*
$3.95
$4.95
$5.95
$7.95
$9.95
$10.95
$11.95
$12.95
Rush Shipping
(5-7 business
days)*
$9.94
$10.94
$11.94
$13.94
$15.94
$16.94
$17.94
$18.94
FedEx
(2 business
days)*
$15.95
$16.95
$17.95
$19.95
$21.95
$22.95
$23.95
$24.95
*Delivery from the time package leaves our warehouse. For weekday (mon-fri) FedEx delivery,
orders must be received by 3PM EST, and credit card authorization and verification must be
obtained. Shipping prices not applicable to Proactiv System orders.
Shipping cost, delivery cost
492. How long does regular shipping take versus rush shipping?
Regular shipping takes 2-3 weeks from the time your package leaves our warehouse, while rush
shipping takes 5 to 7 business days.
Length shipping, time shipping, time ship, length ship, wait receive, wait get, faster ship
493. Can I get overnight delivery?
We currently do not offer overnight delivery; however 2-Day FedEx delivery is available. If we
receive your order by 3PM Eastern Standard Time and your credit card payment gets
authorized, you will receive your package 2 business days later.
Overnight delivery, overnight shipping, overnight ship, next day delivery, next day ship, next day
shipping
5.5. Order Status and Tracking
494. How do I know if my order has been shipped?
You will receive two e-mails after you have placed your order and provided us with a valid e-mail
address: The first confirms that your order has been received (your order confirmation number
will be included); this e-mail should arrive within approximately 24 hours. The second confirms
that your order has been successfully processed and is ready to ship (any tracking information
will be included).
Order shipped, was shipped, was order sent, order on its way, proactiv shipped, proactiv sent,
proactiv on its way, shipping confirmation, ship confirm
495. What if an item I've ordered is out of stock?
Although we make every effort to maintain stock and satisfy our customers, occasionally we are
out of certain items. If an item is temporarily out of stock, we'll e-mail you with a backorder
notification, which tells when you can expect to receive the item. If we are permanently out of
stock on an item that you've ordered, we will notify you. Any changes will be reflected in your
order total and shipping confirmation. Please call 1-800-876-9717 anytime with any questions
about out-of-stock items.
Out of stock, not available, unavailable, backordered
496. What should I do if I have not received my last shipment?
Auto-ship Proactiv® Systems take approximately 2-3 weeks to arrive after your ship date, which
you can find in the ―My Account‖ section of Proactiv.com. If your order should have arrived by
now, please contact us [www.proactiv.com/contactus.php] online or call 1-800-876-9717.
Shipment late, kit late, haven‘t received kit, still waiting kit, still waiting shipment
497. When should I expect my next shipment?
Your next Proactiv® System is due to arrive 2-3 weeks after the ship date, which you can find in
the ―My Account‖ section of Proactiv.com. If your order should have arrived by now, please
contact us [www.proactiv.com/contactus.php] online or call 1-800-876-9717.
Shipment ship shipping expectation, next ship shipment shipping, find out ship date, see when
shipped, find out when shipped
5.6. The Proactiv Promise Guarantee
498. What if Proactiv® Solution doesn't work for me?
Proactiv Solution has worked for so many people; we want you to try it absolutely risk free. Just
try Proactiv Solution for a full 60 days. If you're not totally satisfied with the results, simply return
the bottles within 60 days—even if they're empty—for a complete refund of the purchase price
(less shipping and handling). You have nothing to lose but your acne!
If you have not seen improvement, contact our Skin Care Advisors at 1-800-876-9717 to find out
about switching to Proactiv Extra Strength Formula for stubborn acne. If your acne gets worse,
or does not respond to Proactiv Extra Strength Formula, please see a dermatologist.
Risk free, money back guarantee, 30 day guarantee, 60 day guarantee, 90 day guarantee,
lifetime guarantee, satisfaction guarantee, refund
499. How do I return my order?
Proactiv® Solution is backed by a 60 day money-back guarantee. Just try our products for 60
days. If you're not totally satisfied with the results, simply return the bottles—even if they're
empty—for a complete refund of the purchase price (less shipping and handling).
To return your products, place the merchandise in a box with your original invoice and send it to
us. If you don't have your original invoice, make sure to include your name and shipping
address, as you believe it appeared on the invoice. Please allow 1-2 billing cycles from the day
you return your package for your account to be credited.
All returns and exchanges should be shipped to:
Proactiv Solution
P.O. Box 10213
Des Moines, IA 50380
Return Proactiv, exchange Proactiv, get money back
500. Does the guarantee apply to each of my Preferred Customer shipments of the Proactiv® System
too?
Yes. Every shipment to Preferred Customers is backed by our iron-clad 60-day guarantee.
501. Are all the products in the member catalog guaranteed as well?
Yes, all Proactiv® products are guaranteed.
502. What should I do if I want to return Proactiv® products that I purchased at a mall kiosk?
Mall kiosk purchases of Proactiv must be returned to the same kiosk where they were bought.
Return kiosk, guarantee kiosk, refund kiosk
6. PREFERRED CUSTOMER PROGRAM
6.1. Program Membership
503.
Why does Proactiv® Solution offer an auto-ship program when other companies just let you
buy the products when you need them?
Because acne is an incurable, chronic disease lasting an average of 7 years in a teenager and
20 years in an adult, most Proactiv customers appreciate the convenience of automatic home
delivery, especially since each shipment—even automatic ones—includes a 60-day money-back
guarantee.
Auto-ship, automatic shipment, automatic delivery, automatic, repeat shipment, repeating
shipments, monthly shipments, re-ship, keep shipping, subscription, subscribe
504.
What benefits does Preferred Customer Program membership offer?
As a Proactiv® Preferred Customer, you enjoy numerous free ActivMember™ benefits,
including:
1. Guaranteed lowest product prices—plus 3-Step System price protection for as long as
you‘re an ActivMember™
2. Timely replenishment of your 3-Step System—with convenient home delivery at intervals
you choose
3. Free 24/7 access to U.S.-based personal skin-care advisors—by phone or online
4. Free online access to comprehensive acne-treatment and skin-care information at
proactiv.com/DayOne
5. Up to 50% special savings on Proactiv® and Sheer Finish® products when added to your
regular shipments
6. Two free gifts in your Introductory Kit—plus surprise free gifts in future shipments
7. Exclusive online shopping for Proactiv® products and Sheer Finish® makeup at the
proactiv.com store
8. Free Proactiv Catalog—a new edition delivered every quarter
9. Automatic entry into exciting celebrity sweepstakes
10. ActivRewards™ when you Refer-A-Friend to Proactiv® who becomes an ActivMember™
11. Extended 60-day money-back product guarantee—even if your purchase is all used up
12. Your own Preferred Customer account on proactiv.com where you can check your order
history, reorder catalog items, customize your kit, change your shipment frequency, or use
our ―ship now‖ feature for fast delivery at the touch of a button at any time
Clear skin club benefits, membership, member advantages, member benefits, what get
member, why become member, why join
505.
Will joining the Preferred Customer Program save me money?
Yes! For a small fraction of the cost of a single visit to the dermatologist, you'll receive a
complete acne treatment system - everything you need to keep your skin clear and beautiful for
two months. You'll lock in exclusive Preferred Customer prices...and save up to 25% on all other
Proactiv® Solution catalog purchases.
ActivMember discount savings, Preferred customer discount savings, clear skin club discount savings
506.
Is there a minimum number of kits I‘ll need to buy if I join the Preferred Customer Program?
No. There is no minimum purchase or length of membership with the Proactiv Preferred
Customer Program.
507.
Can I join the Preferred Customer Program if I don‘t have a credit card?
Yes. You can pay for your continued shipments one of three ways:
PayPal (by paying for your initial order with PayPal, you will be automatically set up for a
subscription payment for future shipments)
By check
By money order
For check or money order, we will simply bill you approximately 2 weeks in advance of each
shipment and your kit will be sent out once payment is received.
How pay program autoship, payment options program autoship, payment alternatives program
autoship, pay check program autoship, pay money order program autoship
508.
What are the FREE bonus products that come with my Proactiv System?
When you order the Proactiv 3-Step System, you'll receive two additional Proactiv products gifts
with your first shipment. The first is our deep-cleansing Refining Mask—a luxurious boost to your
3-Step System, gently removing impurities and refining skin texture. The second is a sample of
our Green Tea Moisturizer. Plus, you'll get our informative The Doctors’ Secrets to a Lifetime of
Clear Skin book, written by Drs. Rodan and Fields to answer your questions about acne...and
explain how Proactiv® Solution's revolutionary Combination Therapy® can help you fight it.
bonus free gifts, bonuses, free gifts
509.
Do I have to enroll in the Preferred Customer Program if I want to use Proactiv® products?
No—Proactiv can be purchased without enrolling in the Preferred Customer Program. However,
you will not receive preferred pricing or other ActivMember™ benefits [question 504].
510.
How often will I receive my auto-shipped Kit?
Every 60 days, you'll receive a 2-month supply of our 3-Step System and any additional add-ons
you've chosen. Free bonuses apply only to your first shipment. Your credit card will
automatically be billed your Preferred Customer rate, plus shipping and handling, for each
additional auto-shipped supply. Of course, you can always speed up or slow down your shipping
intervals to meet your needs. Simply sign in to your online account at proactiv.com or call our
Skin Care Advisors at 1-800-876-9717.
Frequency ship, frequency shipment, how often ship shipment, how often delivery, time between
shipments deliveries, when first auto-ship, when replenish
511.
What if I run out of my products before the next shipment arrives?
The quantity of product in our auto-ship Proactiv® Kit was determined based on average usage,
and generally lasts through to the next shipment for the majority of customers. However, if you
find that you use them more quickly (or slowly) than expected, you can adjust the frequency of
your deliveries to match your individual usage. Simply sign in to your online account at
proactiv.com or call a Skin Care Advisor at 1-800-876-9717.
Change ship shipment delivery frequency timing, speed up slow down ship shipment delivery
frequency timing
512.
What if I have too much product?
The Proactiv® System was designed to be used a certain way—just the right amount of each
product, twice a day—for best results. To ensure that you are getting the most out of your
System, it‘s important to make sure you're using it correctly. Follow the instructions below every
morning and night for consistently clear skin:
1. Wash your face with a quarter-sized amount of Cleanser.
2. Saturate a cotton ball or pad with Toner, apply to face, and let dry.
3. Follow with a dime-sized amount of Repairing Treatment and apply over entire face. Allow to
dry.
If you prefer to modify use of the product to suit your particular needs, you can always slow
down or speed up your regular shipments by changing your shipping frequency. Simply sign in
to your online Preferred Customer account at proactiv.com or call a Skin Care Advisor at 1-800876-9717.
Left over, excess product, more than need, not running out, product kit lasting longer, excess
Cleanser lasting longer, excess Toner lasting longer, excess Repairing lasting longer
513.
What if I want to cancel my Preferred Customer Program membership?
You can cancel at any time with a quick call to a Skin Care Advisor at 1-800-876-9717.
Cancel auto-ship, cancel ActivMember, cancel club, quit auto-ship club program
6.2. Personalized Account
514.
Why should I set up an online account?
You'll gain access to the exclusive Preferred Customer section of our website and shop our
online Preferred Customer catalog, which offers more great Proactiv® Solution products! You
can review and update your Proactiv System preferences, address and credit card information.
And, you'll be able to place your next Proactiv Solution order with just a few clicks.
Why online member, why online account, why online account, why web account, why my
account, benefit account, reason account, purpose account
515.
How do I set up an online account?
As a new Proactiv® Solution Preferred Customer, you will be asked to set up an online account
with your first Proactiv Solution order.
If you are a current Preferred Customer Program member visiting Proactiv.com for the first time
you can click here [www.guthyrenkerstore.com/createAcct] to set up your account now.
As part of our registration process, you will be asked for the following information:
Your name and e-mail address
Your account number and billing zip code
A password
How online member, how online account, how web account, how my account
516.
What is my sign-in/account name?
Your sign-in/account name is your e-mail address.
517.
How do I access my account and edit my account information?
First sign in to the Preferred Customer site by clicking on the ―Sign In‖ button at the top right of
the Proactiv.com home page and entering your e-mail address and password. Then click on
"View Account" on the top right of the page or see your options on the navigation to the left of
the page. You'll be able to review and edit the below information.
Order Status and History
Name and Password
Credit Card Information
Billing and Shipping Information
Preferred Customer Options
518.
How do I view my order status and order history?
To view your current and past Preferred Customer shipments and Catalog orders simply sign in
to your Preferred Customer account and click on ―Order Status & History‖ on the navigation to
the left of the page. Once there, you can also easily reorder Catalog items with one click.
519.
How do I update my name or password?
To view or edit your name, e-mail address, or password simply sign in to your Preferred
Customer account and click on ―Name & Password‖ on the navigation to the left of the page.
Once there, you can enter any new information and click "Update."
Change username, change name, change password
520.
How do I update my credit card information?
To view or edit your credit card on file simply sign in to your Preferred Customer account and
click on ―Payment Information‖ on the navigation to the left of the page. Once there, enter any
new information and click "Update."
Change credit card
521.
How do I update my billing and shipping Information?
To view or edit your shipping or billing addresses simply sign in to your Preferred Customer
account and click on ―Billing Address‖ or ―Shipping Address‖ on the navigation to the left of the
page. Once there, enter any new information and click "Update."
Change billing shipping information
522.
How do I update my Preferred Customer options?
To view or edit your current Proactiv® System configuration, shipment frequency, or receive
your next shipment faster with our Ship Now capability simply sign in to your Preferred Customer
account and click on ―Order Status & History‖ on the navigation to the left of the page. Once
there, you can click on either the ―My Kit‖ tab or the ―My Delivery Details‖ tab. Options there
include:
System Configuration: Adjust which products you receive in your system configuration,
choosing from multiple system configurations.
Shipping Frequency: Adjust how often you receive your system to best meet your individual
needs, choosing frequencies from 4-16 weeks.
Ship Now: Need your next system delivered faster? Choose ―Ship Now‖ and we'll send your
next system right away.
Please Note: It may take up to two business days for your changes to be reflected on our site.
You will receive a confirmation e-mail verifying the change.
Change options online, change kit products, change system, change ship delivery timing frequency,
change how often, immediate shipment delivery, change when ship deliver
523.
How can I use my Preferred Customer account?
Your Preferred Customer account enables you to access everything you need to track and
manage you orders with Proactiv®. Start by clicking on the ―Sign In‖ button at the top right of the
Proactiv.com home page, and sign in using your e-mail address and password. You'll have
access to the following tools from the navigation to the left of the page:
Order Status and History Review your current and past Preferred Customer shipments and
Catalog orders. You can easily reorder Catalog items with one click in this section.
Name and Password View or edit your name, e-mail address, or password. Simply enter any
new information and click "Update."
Credit Card Information View or edit your credit card on file. Simply enter any new information
and click "Update."
Billing and Shipping Information View or edit your shipping or billing addresses. Simply enter
any new information and click "Update."
Preferred Customer Options Click on either the ―My Kit‖ tab or the ―My Delivery Details‖ tab to
view or edit your current Proactiv System configuration, shipment frequency, or receive your
next shipment faster with our Ship Now capability.
System Configuration: Adjust which products you receive in your System configuration,
choosing from multiple System configurations.
Shipping Frequency: Adjust how often you receive your System to best meet your
individual needs, choosing frequencies from 4-16 weeks.
Ship Now: Need your next System delivered faster? Choose ―Ship Now‖ and we'll send
your next System right away.
Please Note: It may take up to two business days for your changes to be reflected on our site.
You will receive a confirmation e-mail verifying the change.
How use account, what do online account,
524.
How do I sign in to my Preferred Customer account?
Once you've set up your online account, you can click the ―Sign In‖ button at the top right of the
proactiv.com home page to access your Preferred Customer account. Make sure you sign in
with the e-mail address you used to set up your account, otherwise we will not be able to
recognize you. You'll now have access to the Proactiv® Preferred Customer catalog as well as
the ability to change your credit card, billing and shipping information, and auto-ship
system/shipment options. You'll also save time during checkout. Please note: you must sign in
to gain access to the Proactiv Solution Preferred Customer catalog section.
Access account, sign into account, sign in, log on
525.
How Do I sign out of my Preferred Customer account?
The Sign Out feature is provided to you as a security measure (in the event you have multiple
users using the same computer). Once you've signed out, you will not have access to the
Preferred Customer section of our site until you sign in again. To sign out, click "sign out" at the
top right of the page.
Log out
526.
What is the Revalidation for?
For security reasons, if your computer has been inactive for a period of time after you've signed
in, a revalidation screen will appear when you attempt to access password protected pages.
When the screen appears, simply enter your password to sign in again.
6.3. Online Preferred Customer Catalog
527.
What types of products are in the catalog?
Proactiv® has created a full range of products for acne-prone skin. Whether you are
experiencing dry skin and need a moisturizer that won‘t break you out, or want makeup that will
conceal and heal, we have everything you need.
Categories include: moisturizers, body treatments, masks, oil control, sun care, dandruff control,
anti-aging, makeup, concealers, peels, and spot therapies
Proactiv catalog, product line, types of products available Proactiv, other products sell sold
Proactiv
528.
If I‘m not a Preferred Customer, can I still order other Proactiv® products from the catalog?
You bet. Proactiv has a great selection of skincare products—and you can still buy them. You‘ll
have to pay a little bit more (because you‘ll lose your discount) but just call 1-800-950-4695, and
we‘ll be happy to take your order.
Not member order catalog, don‘t have membership order catalog, non-member order catalog
529. How much do Preferred Customers save on Proactiv® products versus other customers?
Preferred Customers always get the lowest prices available on Proactiv products, with discounts
of up to 25%.
ActivMember discount savings, Preferred customer discount savings, clear skin club discount savings,
member discount savings
530. I can only see the base kit offering. How do I see the rest of the catalog?
Our entire line of products are available to our customers through our catalog (new releases of
which are included without charge in your shipment) and our Preferred Customer website. If
you‘d like a catalog, please call our Skin Care Advisors at 1-800-876-9717.
Get catalog, view catalog, see catalog, shop catalog, shop view get club
531. When will I receive my Preferred Customer catalog order?
If you selected Regular Shipping, you should expect to receive your order within 2-3 weeks. If
you chose Rush Shipping, your order will arrive in 5-7 days business days. Orders shipped via
Federal Express take 2 business days to arrive. If your order should have arrived by now, please
contact us [www.proactiv.com/contactus.php] online or call 1-800-876-9717.
How long catalog, when receive catalog, catalog ship shipment shipping, find out catalog ship
date, see when catalog shipped, find out when catalog shipped
7. THE PROACTIV PROMISE GUARANTEE
532. What if Proactiv® Solution doesn't work for me?
Proactiv Solution has worked for so many people; we want you to try it absolutely risk free. Just
try Proactiv Solution for a full 60 days. If you're not totally satisfied with the results, simply return
the bottles within 60 days - even if they're empty - for a complete refund of the purchase price
(less shipping and handling). You have nothing to lose but your acne!
If you have not seen improvement, contact our Skin Care Advisors at 1-800-876-9717 to find out
about switching to Proactiv Extra Strength Formula for stubborn acne. If you acne gets worse, or
does not respond to Proactiv Extra Strength Formula, please see a dermatologist.
533. How do I return my order?
Proactiv® Solution is backed by a 60 day money-back guarantee
[www.proactiv.com/system/guarantee.php]. Just try our products for 60 days. If you're not totally
satisfied with the results, simply return the bottles—even if they're empty—for a complete refund
of the purchase price (less shipping and handling).
To return your products, place the merchandise in a box with your original invoice and send it to
us. If you don't have your original invoice, make sure to include your name and shipping
address, as you believe it appeared on the invoice. Please allow 1-2 billing cycles from the day
you return your package for your account to be credited.
All returns and exchanges should be shipped to:
Proactiv Solution
P.O. Box 10213
Des Moines, IA 50380
Send back Proactiv, return Proactiv, exchange Proactiv
534. Does the guarantee apply to each of my Preferred Customer shipments of the Proactiv® System
too?
Yes. Every shipment to Preferred Customers is backed by our iron-clad 60-day guarantee.
535. Are all the products in the member catalog guaranteed as well?
Yes, all Proactiv® products are guaranteed.
536. What should I do if I want to return Proactiv® products that I purchased at a mall kiosk?
Mall kiosk purchases of Proactiv must be returned to the same kiosk where they were bought.
8. SECURITY & PRIVACY
537. I'm nervous about using my credit card online. Is my order secure?
Yes, all Guthy-Renker® sites use the Secure Sockets Layer (SSL), an advanced security
protocol that protects your credit card information and ensures secure online ordering. SSL
Internet connections are encrypted, and thus protect all credit card ordering information,
including your name, address and credit card number, so no one can read it in transit. We use
secure technology, privacy protection controls, and restrictions on employee access, to
safeguard your personal information.
538. Can I order from this site if my cookies have been disabled?
If you disable cookies, you may be unable to order or use other features on this site. If you
experience any problems, please call 1-800-730-0500 to place your order. Preferred Customer
Program members wishing to order additional products or modify auto-ship options please call
1-800-876-9717.
539. I received an expired certificate warning when trying to purchase. Is there a problem with your
certificate?
No. To verify our certificate status, click on the thawte logo located in our shopping cart. Some
unpatched older browsers are subject to a Y2K (year 2000) bug that causes the browser to
report that the "Certificate Authority is Expired." The security of these browsers and our site will
still function properly to secure your data. To avoid getting this warning, we recommend that you
upgrade to a newer version of your browser.
540. How will my personal information be used?
Guthy-Renker companies may use the personal information you provide to fulfill your order or
other request, as well as to send you communications materials such as product information,
usage tips or promotions. We do not share your credit card or other account information with
unaffiliated third parties unless you authorize us to do so, or as needed to deliver an order or
fulfill some other request you‘ve made.
Guthy-Renker LLC may use your personal information from time to time to deliver special offers
on other brands within its family. If you do not want to receive e-mail marketing communications
from Guthy-Renker describing new products and presenting discounts or other special offers,
you may opt-out at any time. Simply click here [www.guthy-renkerstore.com/optout.php?prdln=PA&src=st] to remove yourself. Please allow up to 10 days for us to
process your request. Please note; if you decide not to receive marketing e-mails from a GuthyRenker LLC brand, you may still receive "transactional" e-mail messages regarding your order
(i.e., order confirmation, shipping information, customer service notifications, etc.).
We may also share information with carefully selected vendors, business partners and other
organizations that are not part of the Guthy-Renker LLC family. These companies and
organizations may use the information we share to provide special opportunities to you.
However, your privacy is important to us, so we will never share your e-mail address with any
third parties for marketing purposes.
If you do not want us to share information you provide with vendors, business partners and other
organizations that are not part of the Guthy-Renker LLC family, please click here [www.guthyrenker-store.com/optout/optout.php] or send a fax marked "attn: opt-out" including your name,
complete address and e-mail address to 760-836-3781. Please note that these requests may
take up to six to eight weeks to become effective.
Our full privacy policy is available for your review here [www.proactiv.com/privacy.php]. If you
have questions or concerns regarding your personal information, please contact us at
privacy@guthy-renker.com.
Privacy policy, share my information, sell my information, privacy concern, concerned privacy,
information safe
541. Is there some way to make sure I don‘t get any e-mails or mail from Proactiv®?
If you place an order or make some other request that requires use of your personal information,
you cannot opt out of receiving communications from Guthy-Renker LLC (or third parties who
may assist us) relating to that specific order or request for a product or service.
We want to communicate with you via e-mail correspondence on other offers and opportunities
only if you want to hear from us. When you purchase a Guthy-Renker product, we may, from
time to time, send you e-mail messages describing new products, special offers, and great
values. If for any reason you would no longer like to receive e-mail messages from the GuthyRenker brand you purchased, you can click here [www.guthy-renkerstore.com/optout/optout.php] to remove yourself. Please allow up to 10 days for us to process
your request.
Our full privacy policy is available for your review here [www.proactiv.com/privacy.php]. If you
have questions or concerns regarding your personal information, please contact us at
privacy@guthy-renker.com.
Opt out, remove from e-mail email mail list, off e-mail email mail list, stop email e-mail mail, no
more email e-mail mail, any more e-mail email mail, unsubscribe, end subscription, subscribe,
SPAM
9. TECHNICAL SUPPORT
542. What should I do if I‘ve forgotten/lost my password?
If you have forgotten your password, click on "I forgot my password" in the sign-in screen. Enter
the e-mail address you used to register for your Online Account, and a temporary password will
be e-mailed to you within two hours.
If you no longer have access to the e-mail address last registered on your account, you will be
unable to retrieve your password online. Please call 1-800-876-9717 for assistance.
Forgot password, forget password, password reminder
543. I'm typing in my password correctly, but I keep getting an error.
Your password is case-sensitive and must be entered in exactly as it was recorded (an upper
case "A" will be treated differently than a lower case "a"). Make sure your CAPS LOCK key is
turned off. If you are still having problems, you can have your password e-mailed to you. Click
here [https://guthyrenkerstore.com/forgot_password] to get information on retrieving a lost
password.
Problem password, help password
544. What is a username?
Your username is the e-mail address with which you created your web account or the address
you used when you placed your order. If you no longer have access to this e-mail address,
please sign in using the old e-mail address as your username - then follow the steps to change
your e-mail address.
Change username
545. What should I do if I‘ve forgotten/lost my username?
If you cannot remember your username, please call 1-800-876-9717 for assistance.
Username reminder, forget username, forgot username, problem username, help username,
forgot login, forget login
546. How do I update my e-mail address or change my password?
Please sign in to www.proactiv.com using the e-mail address (username) and password you
registered with us, and then click on "Name & Password" on the navigation to the left of the
page. From there, you can change your password or update your e-mail address. When you
change your e-mail address, we will send a confirming e-mail to both your old and new e-mail
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IRI Competitors Claims
May 2008
IRI Competitors Claims
Table of Contents
I.
Neutrogena…………………………………………………………….....3
II.
Johnson & Johnson……………………………………………………....8
III.
Clearasil………………………………………………………………....11
IV.
Acne Free……………………………………………………………..…12
V.
Biore…………………………………………………………………….13
VI.
Oxy Clean……………………………………………………………….15
VII. Aveeno……………………………………………………………….….17
VIII. St Ives…………………………………………………………………...18
IX.
Stridex…………………………………………………………………..19
X.
Noxema………………………………………………………………....21
XI
Murad…………………………………………………………………...23
2
Neutrogena:
Oil Free Acne Wash Treatments
Product:
Product Description
Claims
Neutrogena Oil-Free Acne Wash
is the #1 dermatologist recommended acne fighting
cleanser. This oil-free formula gently cleanses deep down
into pores for clear skin. It contains Salicylic Acid to get rid
of acne you have now and help prevent future breakouts.
Special Skin soother help prevent irritation and over drying.
Skin is left clean, residue free and never oily.
•
Neutrogena Oil-Free Acne Wash Cleansing Cloths
are the first cleansing cloths with an acne-fighting ingredient to give you clear skin. Their exfoliating texture removes
dead skin cells, dirt and oil. A maximum strength acnefighting ingredient penetrates deep into the pores to get rid
of the acne you have now and help prevent future breakouts. The rich foaming lather rinses clean without any poreclogging residue. Deposits medication deep into every pore
to eliminate breakouts.
•
Neutrogena Oil-Free Acne Wash Cream Cleanser
is an effective yet gentle acne treatment. This oil-free formula gently cleanses deep down into pores for clear skin.
Unlike ordinary cleansers, it contains Salicylic Acid to get
rid of acne you have now and help prevent future breakouts. Special skin soothers help prevent irritation and overdrying. Skin is left clean, without a heavy residue-and never
oily.
•
•
“Tough on breakouts easy on skin”.
“Skin is left clean, without a heavy
residue-and never oily”.
Neutrogena Oil-Free Wash Daily Scrub
specifically formulated to penetrate deep into pores and
help stop breakouts before they start. This breakthrough
formula features MicroClear, a powerful technology clinically shown to boost delivery of acne medicine to clear congested pores and speed treatment deep to the source. MicroClear and gentle microbeads work together to cut through
oil, dissolving dirt and impurities without over-drying or
irritation. Skin is left clear and smooth.
•
“Helps stop breakouts before
they start”.
Neutrogena Oil-Free Wash Foam Cleanser
is an effective yet gentle acne-fighting cleanser. This maximum strength formula gently cleans deep down into pores
for clear skin. It contains Salicylic Acid to get rid of the
acne you have now and help prevent future breakouts. Its
light, airy foam lifts off oil and impurities, while special
skin soothers help prevent irritation and over-drying, Skin
is clean, without a heavy residue-and never oily.
•
“Skin is clean, without a heavy
residue-and never oily”.
•
•
•
“The #1 Dermatologist recommended acne-fighter cleanser”.
“Skin is left clean, residue-free
and never oily”.
“The first cleansing cloths to give
you clear skin”.
“Deposits medication deep into
every pore to eliminate breakouts”.
“Get rid of the acne you have now
and prevent future breakouts”.
3
Neutrogena:
Oil Free Acne Wash Treatments
Product:
Product Description
Claims
Neutrogena Rapid Clear Acme Defense Face Lotion
contains maximum-strength acne-fighting medicine with
botanical extracts to fight existing acne, help prevent future
breakouts and leave skin feeling soft. This lightweight, daily
lotion fights the multiple symptoms of acne. A powerful formula contains soothing natural botanicals to help prevent
irritation, peeling or dryness. Powerful Salicylic Acid fights
acne fast, penetrating deep into pores to unblock dirt and oil
while sweeping away dead surface cells that can cause future
breakouts.
•
Neutrogena Rapid Clear Acne Eliminating Spot Gel
rapidly accelerates the clearing of breakouts. This is an maximum strength acne treatment for breakout emergencies that
clears breakout fast and helps prevent emerging breakouts
even before they become visible. This breakthrough formula
features MicroClear, a powerful new technology clinically
shown to boost delivery of acne medicine to clear congested
pores and speed treatment deep to the source.
•
Neutrogena Rapid Clear Daily Treatment Pads
Clear breakouts fast and helps prevent emerging breakouts
before they become visible. The soft, texture pads contain a
powerful snit-acne ingredient with Micro Clear, a proprietary
technology that cuts through oil and waxy plugs. The acnefighting medicine penetrates quickly and deeply into pores to
dissolve dirt and oil. The formula cleans deep into pores to
give you clear, smooth skin without dryness or irritation. Can
also be used to remove make-up.
•
Neutrogena Rapid Clear Oil-Controlling Foam Cleanser
Is clinically proven to control oil for hours. Rich, creamy,
oil-free cleanser foams up to rapidly and effectively remove
oil and control shine. It clears surfaces oil without over drying. Your skin feels completely clean, oil free and
refreshed.
•
“...clinically proven to control oil for
hours”.
Neutrogena Advanced Solutions Complete Acne Therapy
System
Step 1: Skin Polishing Acne Cleanser Salicylic Acid acne
medicine and micro-fine beads that are designed to unclog
pores, treat and help prevent pimples, blackheads and white
heads.
Step 2: Morning- Sun Shield Day Lotion is a unique combination of SPF15 and DermaNaturals, an exclusive botanical
complex, protects acne-prone skin from damaging UV rays
while calming and promoting the return of clear, healthy
looking skin.
Step 2: Night - Overnight Acne Control Lotion Contains
Benzoyl Peroxide acne medicine which kills bacteria and
treats inflamed breakouts while helping prevent future acne.
•
•
“Get consistently clearer skin.”.
“Works faster than Proactiv on pimples”
•
•
•
•
“Clinically proven to beat blemishes
quickly while being gentle on your skin”.
“Visibly reduces blemishes in 8 hours”.
“Eliminate acne with this fast and effective treatment”.
“Visibly reduces breakouts in 8 hours”.
“...rapidly accelerates the clearing of
breakouts”.
“Clinically proven to beat blemishes
quickly while being gentle on your skin”.
“Visibly reduces blemishes in 8 hours”.
4
Neutrogena:
Oil Free Acne Wash Treatments
Product:
Product Description
Neutrogena Oil-Free Acne Wash 60 Second Mask Scrub
Is a revolutionary way to fight acne for clear, vibrant skin.
This unique formula combines the intensive deep pore
cleansing of a Salicylic Acid acne mask with the gentle
exfoliating powers of a scrub. In just 60 seconds, this oilfree formula leaves skin clean and smooth. And it’s gentle
enough to use every day. Clear breakouts 2-in-1 mask scrub
that works.
Neutrogena Advanced Solutions Acne Mark Fading Peel
Is a proven, effective treatment that improves the condition
of your skin by visibly reducing the appearance of postacne marks. Use regularly and experience clearer, smoother,
more even-toned skin. Inspired by dermatologist facial
peels, this breakthrough formula id the first at-home peel of
its kind containing a unique combination Neutrogenaexclusive CelluZyme technology and Salicylic Acid. It
treats acne and reduces the appearances of post-acne marks
while working to help prevent new breakouts from forming
and discouraging future marks. Use 1-3 times per week
regularly for clearer, fresher, more even-toned skin. Help
look of acne marks a thing of the past.
Neutrogena Oil-Free Acne Stress Control 3-in-1 Hydrating
Acne Treatment
With powerful MicroClear technology works around the
clock in 3 different ways: treats acne even before it
emerges, hydrates and soften skin and reduces redness and
irritation. This silky non pore-clogging formula is so light it
absorbs quickly, leaving no greasy residue on your face. It
works continuously to clear, hydrate and soften your skin.
Breakthrough MicroClear technology is clinically proven to
boost the delivery of acne medicine, unclogging congested
pores and speeding treatment deep and fast to the source
where breakouts begin. What’s more, naturally derived
skin-soothers, green tea and cucumber, help reduce redness
and irritation, leaving skin looking and feeling soft and
stress free.
Neutrogena Oil-Free Acne Stress Control Powder Clear
Scrub.
Softns and gently exfoliates to leave skin smooth and even.
Soothinfg, calming ingredients help reduce irritation and
prevent over-drying. This creamy, super-clearing formula
softnens and conditions skin while gentle microbeads sweep
away dirt, oil and pore clogging dead cells. Breakthrough
MicroClear technology is clinically proven to boost the
delivery of acne medicine, unclogging congested pores and
speeding treatment deep and fast to the source where breakouts begin. With naturally derived skin-soothers, green tea
5 and cucumber, help reduce redness and irritation, leaving
sensitive acne-prone skin soft and smooth instead than dry
and tight.
Claims
•
“In just 60 seconds, this oil-free formula leaves skin clean and smooth”.
•
“a proven, effective treatment that improves the condition of your skin by
visibly reducing the appearance of postacne marks.”.
•
“...powerful MicroClear technology
works around the clock in 3 different
ways: treats acne even before it emerges,
hydrates and soften skin and reduces
redness and irritation”.
•
“Breakthrough MicroClear technology is
clinically proven to boost the delivery of
acne medicine, unclogging congested
pores and speeding treatment deep and
fast to the source where breakouts begin”.
Neutrogena:
Oil Free Acne Wash Treatments
Product:
Product Description
Claims
Neutrogena Oil-Free Acne Stress Control Power Foam Wash
Is so advanced it treats acne even before it emerges. It clean
deep into pores, clears oil instantly and fights breakouts fast,
while reducing redness and irritation. The rich foam penetrates
deep into the pores to clear skin. Breakthrough MicroClear
technology is clinically proven to boost the delivery of acne
medicine, unclogging congested pores and speeding treatment
deep and fast to the source where breakouts begin. What’s
more, naturally derived skin-soothers, green tea and cucumber,
help reduce redness and irritation, leaving skin looking and
feeling soft and stress free.
•
Neutrogena Oil-Free Acne Stress Control Power Cream Wash
A silk, creamy lather that clears oil instantly, fights breakouts,
and reduces redness and irritation for exceptional soft, clear
skin. Is so advanced it treats acne even before it emerges
through the use of MicroClear technology is clinically proven
to boost the delivery of acne medicine, unclogging congested
pores and speeding treatment deep and fast to the source. Help
break the cycle of acne stress with this simple, easy-to-use
creamy face wash that works hard everyday to give you the
clear skin you’ve been looking for.
•
“Is so advanced it treats acne even
before it emerges’.
•
… “a breakthrough acne-fighting
formula that can be used two-ways
- as a daily cleanser or as a mask”.
•
… “specially formulated to effectively treat acne and help prevent
future pimples and blackheads”.
… “recommended by dermatologist”.
“...Instantly eliminates and control
excess surface oil”.
Neutrogena Clear Pore Cleanser/Mask
Is a breakthrough acne-fighting formula that can be used twoways - as a daily cleanser or as a mask. This dermatologisttested formula has the acne-fighting power of Benzoyl Peroxide to kill bacteria and treat existing breakouts. Cooling intensity build as it penetrates deep into pores. Use as daily cleanser
to kill bacteria. Or use as an intensive mask for deep cleansing
and extra oil control.
Neutrogena Clear Oil-Eliminating Astringent
Is specially formulated to effectively treat acne and help prevent future pimples and blackheads. This maximum strength
formula contains Salicylic Acid, an acne-fighting ingredient
recommended by dermatologist. It penetrates deep into pores to
unblock dirt and oil while sweeping away dead surface cells
that can cause future breakouts. Gentle enough to use morning,
afternoon and night, it wont over-dry or irritate skin.
Neutrogena Blackhead Eliminating 2-in-1 Foaming Pads
Deep clean and exfoliate to help eliminate and prevent blackheads for clear, smooth skin. These unique, dual-sided pads
contain Salicylic Acid, a Maximum-Strength level medicine
that penetrates deep into pores to help clear away blackheads
and prevent new one from forming. Each pre-moistened pad
cleans skin two ways. The beaded, textured side exfoliates to
lift pore-clogging impurities and improve skin’s clarity, while
the soft, smooth side cleanses, sweeping away dirt and dead
skin cells. Pads instantly foam into a rich lather and come in
resealable package so they ‘re easy to use anywhere, anytime.
For more blackhead-fighting power, treat your skin.
•
•
•
•
“Is so advanced it treats acne even
before it emerges’.
“Breakthrough MicroClear technology is clinically proven to boost the
delivery of acne medicine, unclogging congested pores and speeding
treatment deep and fast to the source
where breakouts begin. ”.
None
6
Neutrogena:
Oil Free Acne Wash Treatments
Product:
Product Description
Neutrogena Blackhead Eliminating Astringent
Helps eliminate blackheads right where they start by penetrating into pores to remove oil and dirt. This unique oilabsorbing astringent combines a powerful blackheadfighting ingredient with Glycolic Acid to clean pores and
help keep them free of blackheads. Salicylic Acid goes deep
into pores to remove black-head causing dirt and oil, while
Glycolic Acid sweeps away dead skin cells. Make blackhead a thing of the past.
Neutrogena Blackhead Daily Scrub
Doesn’t just fight blackheads, it helps eliminate them for
cleare, smoother skin. This gentle scrub immediately works
two ways to not only clear blackheads you have now, but
also to help prevent new ones from forming. First , you’ll
feel tingle as its maximum strength acne medicine, Salicyclic Acid, penetrates deep to eliminate black heads by
removing stubborn dirt, oil and makeup trapped insides
pores. Then, you’ll feel its gentle, skin soothing microbeads
exfoliate without over-drying to help stop blackheads before they start.
Neutrogena On the Spot Acne Treatment
Provide maximum-strength results without drying out your
face. It goes deep down in pores to kill acne bacteria that
cause pimples and helps stop new ones from forming. Some
medicated spot treatments contain high doses of Benzoyl
Peroxide that can irritate skin, causing redness and dryness
that can make acne worse. Fight Acne and get maximumstrength results with an acne spot treatment that won’t dry
out your face.
Claims
•
None
•
“This gentle scrub immediately
works two ways”.
“...help stop blackheads before
they start”.
•
•
•
•
“On-the spot acne treatment contain
just 2.5% Benzoyl Peroxides the
same maximum level of effectiveness with 70% less irritation”.
“...won’t dry out your face”.
“Maximum effectiveness with less
irritation”.
7
Johnsons & Johnsons
Clean & Clear Advantage Acne Treatment
Product:
Product Description
Clean & Clear Advantage Acne treatment Kit
Step 1: Acne Control Cleanser A powerful daily wash that
combats multiple causes of acne. Keep fighting breakouts
long after you’ve washed your face.
Step 2: Acne Control Moisturizers Gently moisturizes
skin and contains proven technology that dissolves surface
oil fast. Replenish your skin’s moisture while treating and
preventing acne.
Step 2: Fast Clearing Spot Treatment This transparent gel
contains Acelera complex, with a powerful acne-fighting
ingredient that helps clear up pimples fast and prevent new
ones from forming without over drying skin.
Claims
•
•
•
•
•
•
•
•
Clean & Clear Advantage Acne Cleanser
Is a foaming gel cleanser that foams up to rinse away dirt
and oil. It features the proven acne fighting ingredient Salicyclic Acid and a ACELERA complex. Salicylic helps to
unclog pores and prevent clogging by helping the skin
natural renewal process. The ACELERA complex helps to
get rid of unwanted side effects, such as dryness and irritation.
Clean & Clear Advantage Daily Cleansing Pads
Contain a unique, maximum strength acne fighting formula to help keep your skin blemish free. These medicated, soft quilted pads work to effectively remove the
trapped dirt and oil that can lead breakouts.
Clean & Clear Advantage Acne Spot Treatment
Is transparent gel that dissolves surface oils on the skin,
allowing acne fighting medication to penetrate deep and
clear pimples fast. It contains Salicylic Acid, an acne fighting ingredient that helps to unclog pores and prevent clogging by helping the skin’s natural renewal process. It’s
also mild on skin-clinical testing, those individual using
the spot treatment experienced no significant irritation.
•
Get your best skin, soft, healthy, and
keep it that way.
“100% of people had clearer skin in
just one day”.
Grading acne in a clinical study at 1,2
and 4 weeks with a dermatologist”.
Show to work better than Proactiv.
Subjects had greater improvements in
just one day, as compared to Proactiv.
Works stronger, faster, and better to
treat the 3 causes of acne.
In a clinical study, breakouts were
reduce by 53%.
This moisturizer contains a break
through technology proven to dissolve oil fast, so serious acne medication can penetrate deep down to the
pores without irritating your skin.
“…helps to get rid of unwanted
side effects, such as dryness.”
•
•
“Works all day”
“Clean, noticeably clear, beautiful
skin”
•
“In fact 100% of people in clinical
testing showed improvements as
early as one day”.
8
Johnsons & Johnsons
Clean & Clear Advantage Acne Treatment
Product:
Product Description
Clean & Clear Advantage Concealing Treatment Stick
Is a silk smooth liquid concealer that delivers acne fighting
medicine while instantly hiding blemishes. It’s package in a
twist pen, so it’s always portable and convenient. Keep it in
your bathroom or slip it in your purse-treat and conceal break
outs anytime you please. It also fights blemishes with acne fighting medicine, It blends softly into skin to hide your blemishes and features the acne fighting ingredient Salicylic Acid to
help eliminate breakouts. Salicylic Acid helps to unclog pores
and prevent clogging by helping the skin’s natural renewal
process.
Clean & Clear Advantage Invisible Acne Patch
Has a breakthrough formula that treats and helps you more
easily conceal breakouts at the same time. When you apply the
liquid to a pimple, it will appear smoother and your makeup
will go on more evenly. At the same time, the formula deposits
maximum strength acne fighting medication to treat your pimple. It has pimple smoothing technology that features the film
forming polymer Chitosan PCA. This polymer essentially
“pulls up” the lowest point and “pushes down” the high points
on skin to create a smoother surface. Salicylic Acid helps to
unclog pores and prevent clogging by helping the skin’s natural
renewal process.
Clean & Clear Advantage Acne Clearing Astringent
It reaches deep down to the pores to remove the dirt, oil and
impurities that cause breakouts. It features proven acne –
fighting ingredients and leaves skin feeling cool, refreshed and
clean. Removes excess oil & treats and prevents breakouts.
Clean & Clear Advantage Oil Free Acne Moisturizer
Replenishes your skin with moisture while working to clear-up
breakouts and help keep new ones from forming. You skin is
left looking healthy, smooth, soft and clear.
Clean & Clear Advantage Persa-Gel 10 Maximum Strength
This #1 pharmacist –recommended acne treatment contains
maximum strength Benzoyl Peroxide acne medication. The
unique formula goes to work immediately, releasing the medicine deep into pores where pimples start. It’s the same prescription formula recommended by doctors and dermatologists for over ten years, currently available without prescription PERSA-GEL 10 releases acne fighting medication deep
into pores. It contains maximum strength Benzoyl Peroxide
acne medication. That fight causing bacteria from the skin to
help eliminate and prevent breakouts.
Claims
•
“...delivers acne fighting medicine while
instantly hiding blemishes”.
•
•
In Style Best Beauty Buys 2007, Best
Spot Treatment for skin with Acne
”.Clean & Clear Advantage Invisible
Acne Patch Washington, DC based dermatologist, Elizabeth Tanzi supports the
award by claiming “this clear gel allows
you to apply make up over a breakout
while Salicylic Acid works to shrink it all
day”.
Allure, The Beauty Expert, Editor’s
Choice Award 2007. “ This offers immediate cosmetic benefits”, say Erin Bernstein, clinical associate professor of dermatology at the University of Pennsylvania”.
“And the fact the chitosan film traps the
salicylic acid enhances the effect tremendously”.
…”breakthrough formula that treats and
helps you more easily conceal breakouts
at the same time”.
‘...pimple smoothing technology ..”
•
None
•
“Moisturizes skin leaving it soft and
smooth while preventing breakouts”.
•
•
•
•
•
•
“It’s the same prescription formula recommended by doctors and dermatologists
for over ten years, currently available
without prescription”.
“This #1 pharmacist –recommended acne
treatment contains maximum strength
Benzoyl Peroxide acne medication”.
“...goes to work immediately”.
9
Johnsons & Johnsons
Clean & Clear Advantage Acne Treatment
Product:
Product Description
Clean & Clear Advantage Continuous Control Acne Cleanser
Make acne go away, and stay away. This daily cleanser not
only removes dirt, oil and make up, but it also deposits maximum strength acne medicine into your pores to help fight and
prevent breakouts long after you wash. Your skin is left feeling
clean and noticeable clear. Cleanser features pore penetrating
technology that deposits acne medication directly into pores.. It
contains maximum strength Benzoyl Peroxide acne medication. That fight causing bacteria from the skin to help eliminate
and prevent breakouts.
Clean & Clear Advantage Continuous Control Acne Foam
This instant foaming wash cleans deep to lift away dirt and oil
that can get trapped in your pores. It also contain a maximum
strength acne fighting ingredient that helps treat and prevent
breakouts. Your skin is left noticeably clearer and looking oh
so nice. The foam helps to prevent to effectively lift away the
dirt and oil that can get trapped in pores and lead to breakouts.
Salicylic Acid helps to unclog pores and prevent clogging by
helping the skin’s natural renewal process.
Clean & Clear Blackhead Cleaning Scrubs
This specially formulated cleanser contains Multi-Action beads
to gently exfoliate your skin’s surface. The maximum strength
acne fighting medicine in helps clear blackheads and helps
prevent new ones from forming. Has a unique exfoliated multi
–action beads that work gently to remove the trapped dirt, oil
and dead skin that can clog pores and lead to breakouts. There
are three different sizes of multi-action beads, allowing some to
be large enough for exfoliation and some to be small enough to
clean deep down to the pores. Also feature Salicylic Acid an
ingredient that helps to unclog pores and prevent clogging by
helping the skin’s natural renewal process.
Clean & Clear Blackhead Cleaning Pads
It have soft beads that remove trapped dirt and oil, leaving your
skin with a deep down clean feeling. The special formula contains a blackhead fighting ingredient that treats blackheads and
helps to keep new ones from forming. The pads and formula
are gentle enough to use every day. It feature a unique dualtextured surface. One side of the surface has soft, exfoliating
multi action scrubbers that work to effectively remove the
trapped dirt, oil and dead skin cells that can clog pores. The
other side is smooth for additional cleaning. Also feature Salicylic Acid an ingredient that helps to unclog pores and prevent
clogging by helping the skin’s natural renewal process.
Claims
•
“...prevent breakouts long after
you wash”.
•
“Your skin is left noticeably
clearer...”.
“...a liquid product that turns instantly into rich foam…”
•
•
•
See fewer black heads in just two
days”.
“...a unique exfoliated multiaction beads …”
•
“...unique dual-textured surface”.
10
Clearasil
Ultra Acne Treatments
Product:
Product Description
Claims
Clearasil Ultra Acne Treatment Solution System
Unique designed Ultra Acne Solution System work in just three
easy steps. Clearasil Stay clear Daily Face Wash , Daily Toner,
and Daily Lotion help get skin clear and stay clear. Plus get a
bonus QuickStart Treatment Cream when you buy now. Get clear
and stay clear. Guaranteed.
•
•
•
“...work in just three easy steps.”
“Get clear and stay clear. Guaranteed”.
“Get clear fast starts working instantly”.
Clearasil Ultra Daily Face Wash
Is a medicated face wash that fights pimples fast with ultra breakthrough, clinically proven acne-fighting formulations. This a next
generation face wash start working instantly so you can get clear
fast. Clearer skin in just 3 days. Guaranteed.
•
“...start working instantly so you can
get clear fast..”
“Clearer skin in just 3 days. Guaranteed.”
Clearasil Ultra Daily Clearing Gel Wash
Is a clinically proven acne-fighting formula that cleans and exfoliates to clear acne and leaves skin smoother. This Gel wash starts
working instantly to fight your acne fast for clearer skin. Now with
easy to use pump. Clearer skin in just 3 days. Guaranteed
•
•
•
•
“...start working instantly .”
“Clearer skin in just 3 days. Guaranteed.”
“cleans and exfoliates to clear acne
and leaves skin smoother”.
Clearasil Ultra Daily Deep Pore Cleansing Pads
Is a medicated face wash that fights pimples fast with ultra breakthrough, clinically proven acne-fighting formulations. This a next
generation face wash start working instantly so you can get clear
fast. Clearer skin in just 3 days. Guaranteed.
•
•
•
“...start working instantly .”
“… Fights pimples fast”
“Clearer skin in just 3 days. Guaranteed.”
Clearasil Ultra Acne Clearing Scrub
This medicated exfoliate penetrates pores to control oil and fight
acne fast. Breakthrough, clinically proven acne-fighting formula
it’s the next generation facial scrub that start working instantly so
you can get clear fast. Clearer skin in just 3 days. Guaranteed.
•
•
“...start working instantly .”
“… penetrates pores to control oil and
fight acne fast”
“Clearer skin in just 3 days. Guaranteed.”
Clearasil Ultra Vanishing Acne Treatment Cream
This light disappearing cream heals pimples fast. The highest concentration available 10% Benzoyl peroxide is for use as a spot
treatment on an existing pimple or can be used where you see a
blemish forming. Clearer skin in just 3 days.
•
•
•
•
“The highest concentration available
10% Benzoyl peroxide”.
“… heals pimples fast”
“Clearer skin in just 3 days.
11
AcneFree
Acne Treatments
Product:
Product Description
Claims
Acne Free Clear Skin System
AcneFree Cleanser is an oil-free formula for
adult acne treatment that gently exfoliates dead
skin cells and impurities to cleanse away dirt
and remove oil that can clog pores. Prescription
quality acne medication Benzoyl Peroxide
cleans deep into the pores to clear existing acne
and help prevent future breakouts.
AcneFree Renewing Toner gently removes
dead skin cells and excess surface oils to leave
skin balanced and refreshed. Helps keep pores
clean and fights bacteria to prevent future
breakouts. Restores skin to a normal PH balance.
AcneFree Repair Lotion is prescription quality, intensive acne treatment medication that
penetrates the pores to dry up blackheads and
blemishes to clear existing acne. Non-irritation
formula is safe for the entire face (avoiding
eyes, lips and mouth). Time-Release Acne
Medication Benzoyl Peroxide works 24/7 to
keep you acne free.
•
Acne Free Severe System
New time released Retinol plus, New Time
Released 10% Benzoyl Peroxide and Advanced
Time Released technology delivers the most
powerful dermatologist preferred acne healing
medicine available without a prescription—
effective even where traditional prescription
and over the counter treatments have failed.
•
•
•
•
•
•
•
•
“AcneFree is the #1 bestseller acne
product in retail”.
“See results as little as 3 days”.
“Significantly better than Proactiv”.
“Time released formula fights acne”.
“Our products are manufactured with
a formula that works 24/7”.
Results are guaranteed or we will
offer you a refund within 30 days of
your purchase”.
“Significantly better & faster than
Proactiv plus 4x more powerful”.
“Our products are manufactured with
a formula that works 24/7”.
Results are guaranteed or we will
offer you a refund within 30 days of
your purchase”.
12
Biore
Pore Perfect Acne Treatments
Product:
Product Description
Pore Minimizing Foaming Face Wash
Takes yours pores to the cleaners. Mild Ph neutral formula
with natural extracts and skin smoothing micro-beads removes dirt, oil and make up. Visibly refines pores, leaving
skin silky soft.
Pore Minimizing Microderm Exfoliator
Polish your skin to perfection. Professional grade microderm
cream with superfine micro crystal gently resurfaces skin for
dramatically smoother results and a more even complexion –
instantly.
Pore Minimizing lightweight Moisturizer SPF 15
Put your best face forward. Oil free, light hydrating lotion with
soft focus power and natural extract minimizes the appearance
of pores as it smoothes skin. Leaves ultra silk without the
greasy feel of other SPF moisturizers.
Pore Warming Anti-Blackhead Cream Cleanser
Fire back at blackheads. With a new deep cleansing formula,
including light exfoliates. It cleans five times better that any
other warming cleanser while leaving skin fresh and smooth.
Claims
•
none
“...dramatically smoother results and a more
even complexion –instantly”.
•
none
“...cleans five times better that any
other warming cleanser ”.
13
Biore
Pore Perfect Acne Treatments
Product:
Product Description
Wipe out blemishes. Pre-moistened Biore® Blemish Fighting Cleansing Cloths contain pore-penetrating, maximumstrength salicylic acid to clear away and help control blemishes. These textured, alcohol-free cloths trap dirt, oil and
makeup for the deepest clean possible, while exfoliating and
refining skin texture for a beautifully clear complexion
Give blemishes the cold shoulder. Now with lavender to
soothe and calm skin and eucalyptus to stimulate and purify,
this oil-free formula cleans deeply and guards against blemishes, leaving skin clean and refreshed.
Claims
z”…the deepest clean possible”
z “Clinically proven to remove over
99% of dirt and oil.”
Help your pores breathe a little easier. With 50% more gentle
exfoliating spheres, this creamy, pearly, oil-free formula exfoliates better than ever to give you the unclogging power you
want without the irritation. Gentle enough for daily use. Or for
periodic pore unclogging, use several times weekly to get
•
“…50% more gentle exfoliating spheres…”
•
“More effective than the leading scrub without damaging
your skin.”
Go for a clean sweep. Oil-free formula with salicylic acid
unclogs and tightens pores as it reduces surface shine to help
prevent blemishes and blackheads. Mild enough to use daily.
•
“Less drying than the leading
astringent but just as effective”
14
OXY
Acne Treatment
Product:
Product Description
Claims
Removes dirt, oil and bacteria, leaving skin clean and
fresh Deep cleans pores with 10% benzoyl preozide.
Exclusive multi-action formula cleanses skin while treating and preventing acne. l2% salicylic acid helps break
the acne cycle and keeps dreaded backne at bay. Soothing botanicals and Extreme Alpine Scent leave skin feeling smooth and refreshed.
Removes dead skin cells with 2% salicylic acid. Allows
acne-causing sebum to be released from the skin.
Hides blemishes. Absorbs oil without drying skin. Ideal
for light skin types.
Hides blemishes. Absorbs oil without drying skin. Ideal
for all skin types.
•
none
•
none
•
•
Clinically proven to kill acne
bacteria within 24 hours!
Clinically proven to kill acne
bacteria within 24 hours!
15
OXY
Acne Treatment
Product:
Product Description
Aggressively treats acne with 2% salicylic acid.
Delivers salicylic scid deep into hair follicle to
combat acne at the source. Soothing botanicals
and Extreme Alpine Scent leave the skin feeling smooth and refreshed.
Removes dead skin cells with 2% salicylic
acid. Allows acne-causing sebum to be released from the skin. Cooling sensation of
menthol leaves face feeling fresh and invigorated. Crisp, refreshing sent.
Claims
•
#1 selling acne pad.
•
Patented technology fights
acne 300% longer than other
leading acne treatment bars!*
•
none
Deep cleans pores with 10% benzoyl peroxide.
OXY power beads help remove dirt and oil.
Fresh fragrance and the cooling sensation of
menthol.
Aggressively treats acne with 2% salicylic acid.
Cooling sensation of menthol leaves face feeling
fresh and invigorated. Crisp, refreshing sent.
•
Patented technology fights acne
300% longer than other leading
acne treatment bars!*
16
Aveeno
Clear Complexion Acne Treatments
Product:
Product Description
Claims
Aveeno Clear Complexion Cleansing Bar With moisture-rich soy and a blemish-fighting ingredient, this cleansing bar helps prevent breakouts for clear, even-looking skin. For normal and oily
skin. Additional Product Benefits Include: soap-free, oil-free, hypoallergenic, noncomedogenic
Aveeno Clear Complexion Foaming Cleanser This instant foaming cleanser with moisture-rich
soy extracts and a blemish-fighting ingredient, helps improve skin's tone and texture and clears up
blemishes without over drying, leaving skin soft, smooth and even-looking. This mild formula
won't clog pores and is gentle enough for everyday use. Additional Product Benefits Include: soap-
Aveeno Clear Complexion Cream Cleanser This creamy cleanser with moisture-rich soy extract gently exfoliates to help improve skin's tone and texture while a proven blemish-fighting ingredient works to clear up break-outs without over-drying, leaving skin soft, smooth and evenlooking. This mild formula won't clog pores and is gentle enough for everyday use. Additional
Product Benefits Include: oil-free, hypoallergenic, noncomedogenic, gentle enough for sensitive
skin.
Aveeno Clear Complexion Correcting Treatment This revolutionary blemish treatment is
clinically proven to visibly reduce dark or red marks left behind by blemishes, while it also helps
clear up breakouts. Its patent pending formula contains a blemish-fighting ingredient, a pureactive form of Vitamin A and an exclusive Total Soy Complex to help clear up and prevent breakouts, visibly reduce blemish marks, and even out skin tone. Used daily, this correcting treatment
will soon reveal clear, smooth, even-looking skin. Additional Product Benefits Include: oil-free,
noncomedogenic, Dermatologist tested
Aveeno Clear Complexion Daily Moisturizer This light, fast-absorbing moisturizer has a unique
formula with an exclusive Total Soy Complex to help naturally even out skin tone and smooth texture, and it also contains Salicylic Acid to help clear up and prevent blemishes — leaving skin
clear, smooth and even-looking. Additional Product Benefits Include: oil-free, hypoallergenic, noncomedogenic.
Aveeno Clear Complexion Daily Cleansing Pads These dual-textured cleansing pads are premoistened with a blemish fighting ingredient to help clear and prevent breakouts and moisturerich soy to improve skin's clarity and help even out tone and texture, but not over-dry your skin.
This pad is textured on one side to gently exfoliate, and smooth on the other side to lift way dirt,
oil and makeup that can clog pores and cause breakouts. Gentle enough for everyday use and even
for sensitive skin. Additional Product Benefits Include: soap-free, oil-free, hypoallergenic, non17
comedogenic.
St. Ives
Formula Acne Treatment
Product:
Product Description
Claims
St. Ives Apricot Scrub Blemish and Blackhead Control 100% natural
exfoliates and Salicylic Acid remove dirt, oil, and dead skin cells to fight
blemishes, revealing clearer looking skin.
St. Ives Swiss Formula Apricot Cleanser This cleanser with Apricot
Extract provides a refreshing clean that's not drying. Salicylic Acid
helps fight blemishes to expose clearer, fresher looking skin. Contains a
unique exfoliating formula of salicylic acid and tea tree extract to help
fight blemishes and blackheads. Formulated with Silica for long lasting
oil absorption and control.
St. Ives Swiss Formula Apricot Face Wash Blemish and Blackhead
Control Maximum strength 2% Salicylic Acid, a proven acne fighter,
helps prevent and treat blemishes to reveal visibly healthy skin.
18
Stridex
Acne Treatment
Product:
Product Description
Stridex Dual Solutions Intensive Acne Repair addresses pimple problems with two solutions in a single jar. Use the maximum-strength salicylic acid pads in the lower chamber for full-face coverage. They deliver
maximum keratolytic action in a concentrated cleansing system, removing dirt and oil while evenly applying the highest level of acne control
available without a prescription. And their alcohol-free formula doesn't
burn or irritate your skin. Use the effective pimple-clearing gel in the
upper chamber to clear up and prevent breakouts. Its benzoyl peroxide
formula penetrates the skin to treat pimples at the source, and it's designed to dry invisibly. Fight acne the best way every time.
Stridex Dual Solutions Daily Pore Control addresses blemish, blackhead, and pore-treatment needs with two solutions in a single jar. Use
the gently effective salicylic acid pads in the lower chamber for full-face
coverage. They deliver mild keratolytic action in a buffered cleansing
system, removing dirt and oil for gentle acne control and soothed skin.
And, their alcohol-free formula doesn't burn or irritate your skin. Use
the intensive salicylic acid pore-clearing gel in the upper chamber on
any trouble spots. It exfoliates your skin and opens the pores to treat
blemishes and blackheads, and it's designed to dry invisibly. With Dual
Solutions Daily Pore Control, you can fight acne the best way every
time.
Stridex Essential Pads is the first to take the sting and harshness out of
medicated acne pads by removing the alcohol and using a softer, betterfeeling pad. Stridex Essential Pads contain a stronger acne-fighter (1%
salicylic acid) than most “Regular” Strength Pads, plus they are the only
medicated pads to contain essential vitamins A, E and C for clear,
healthy skin. Salicylic acid penetrates pores to help eliminate and prevent breakouts, while essential vitamins soothe and nourish skin. Use
after washing your face in the morning or during the day for a quick
clean-up.
Stridex Maximum Strength Pads is the first to take the sting and
harshness out of medicated acne pads by removing the alcohol and using a softer, better-feeling pad. Stridex Maximum Strength Pads have
the highest level of acne-fighting medicine allowed (2% salicylic acid)
without a prescription, and are recommended for cases of moderate
acne. Maximum Strength Pads contain effective skin cleansers that work
to remove dirt, oil, sweat and other impurities from the surface of the
skin, penetrate to unclog pores, and dissolve deep down oil. They even
help prevent new pimples from forming. Use after washing your face in
the morning or during the day for a quick clean-up.
Claims
• “…fight acne the best way
every time.”
•
“…alcohol-free formula
doesn't burn or irritate your
skin.”
• “…fight acne the best way
every time.”
• “Stridex is the first to take
the sting and harshness out of
medicated acne pads by removing the alcohol and using
a softer, better-feeling pad.”
• “Stridex Essential Pads
contain a stronger acne-fighter
(1% salicylic acid) than most
‘Regular’ Strength Pads”
• “…they are the only medicated pads to contain essential
vitamins A, E and C for clear,
healthy skin.”
• “Stridex is the first to take
the sting and harshness out of
medicated acne pads by removing the alcohol and using a
softer, better-feelil“…
• highest level of acnefighting medicine allowed (2%
salicylic acid) without a prescription…”
19
Stridex
Acne Treatment
Product:
Product Description
Stridex Sensitive Skin Pads is the first to take the sting and
harshness out of medicated acne pads by removing the
alcohol and using a softer, better-feeling pad. Stridex Sensitive Skin Pad's formula contains skin soothers, including
aloe, to clean your skin gently. The pads are recommended
for cases of mild to moderate acne on skin that is dry or
easily irritated. Stridex' effective acne-fighter works to
treat and help prevent pimples. Use after washing your
face in the morning or during the day for a quick clean-up
Stridex Face Wipes To Go Portable Deep cleansing... Whenever... Wherever. Stridex Facewipes To Go are medicated face
cleansing wipes that are individually wrapped for portability.
They are easily carried or stored in a backpack, gym bag,
purse or even your pocket. The wipes are three times larger
than ordinary acne pads and contain the same acne-fighting
ingredient as Stridex pads.
The First Benzoyl Peroxide Pad available without a prescription. What was once only available in the prescription market
is now available over the counter. Stridex Power Pads are the
first benzoyl peroxide pads available without a prescription.
Stridex Power Pads contain the effective acne fighter benzoyl
peroxide. Benzoyl Peroxide penetrates deep into pores to kill
acne-causing bacteria. The convenient pad form ensures even,
all over face coverage. Plus, Power Pads’ unique formula
goes on clear and leaves no messy residue. Each Power Pad is
individually wrapped so they won’t dry out and can be used
anytime, anywhere.
Claims
•
Stridex is the first to take the
sting and harshness out of medicated acne pads by removing the
alcohol and using a softer, betterfeeling pad.”
•
•
•
“The wipes are three times larger than ordinary acne pads and
contain the same acne-fighting
ingredient as Stridex pads.”
“The First Benzoyl Peroxide Pad
available without a prescription.”
“Each Power Pad is individually
wrapped so they won’t dry out…”
“…can be used anytime, anywhere.”
20
Noxema
Original Acne Treatments
Product:
Product Description
Claims
Noxema Daily Exfoliating Cleanser This 2 in 1 exfoliating
cleanser is perfect for all you multi-taskers. The deepcleansing formula works to remove dirt, oil, and makeup, while
the invigorating skin-smoothing microbeads gently remove
dead surface skin cells that can give your complexion a dull,
dry, rough appearance. The result? Skin feels fresh, clean, and
polished. All in a day’s work.
Noxema Daily Cream Cleanser Need to make a good first
impression? When it’s time to shine, put your best face forward
with Noxema ® Daily Cream Cleanser. Enriched with vitamin
E this creamy cleanser deep cleans to remove dirt and impurities—without overdrying. And the water-based formula, with
camphor, menthol, and eucalyptus, tingles to refresh skin, leaving your face as clean as your image.
No time for a bubble bath? Sneak in some cuds with Noxema ®
Deep Lathering Cleanser. This rich cleanser—complete with
camphor, menthol, and eucalyptus—tingles as it deep cleans
down to the pores, dissolving oil and removing dirt and makeup.
Then, it rinses away in a snap to reveal clean, refreshed, smooth
skin. Who needs the bathtub?
Noxema Deep Cleansing Cream Some things never go out of
style. A great pair of pumps. That little black dress. And beautiful skin. Women have been using the Noxema® blue jar for
years to achieve a radiant, deep clean. And who could blame
them? The special Noxema formula deep cleans and dissolves
oil while it conditions, leaving your skin soft and smooth—not
overly dry. And its special blend of ingredients works to give
you a tingle as invigorating as a good first date. Now that’s refreshing.
•
•
none
“…cleans to remove dirt and
impurities—without overdry-
•
“rinses away in a snap”
•
“Women have been using the
Noxema® blue jar for years to
achieve a radiant, deep clean.”
21
Noxema
Original Acne Treatments
Product:
Product Description
Noxema Deep Cleansing Cream (Normal/Dry Plus
Claims
Moisturizers) Like a true go-getter, Noxema® Deep Cleansing Cream Plus Moisturizers goes the extra mile, providing
the refreshing Noxema clean with the added bonus of soothing
moisturizers. You can actually feel it working as it deep
cleans to remove dirt, oil and makeup while conditioning you
skin with its special Noxema formula—including camphor,
menthol, and eucalyptus. So, when you cant to come out on
top, go above and beyond with Noxema Plus Moisturizers and
enjoy clean, smooth skin.
•
none
It’s not always so bad to be two-faced. Take Noxema® Deep
Cleansing sloths, for example. By adding water, the soft side
creates a deep-action foam that cleans to the pores, while the
textured side traps oil, dirt, and makeup (even mascara!).
Who would’ve thought two-timing could feel so refreshing?
•
none
In a mad dash? Don’t let beauty take a back seat. When
you need to glow on the go, try Noxema® Wet Cleansing
Cloths. These premoisteded cloths come complete with
everything you need to deep clean—without ever leaving
your seat. Enhanced with camphor, menthol, and eucalptus extracts, Noxema Wet Cleansing Cloths deep clean
down to the pores, washing away dirt, oil, and makeup,
(even waterproof mascara). Way to glow.
•
none
For a gal on the go, every minute counts. Thanks to the
Noxema® 60 Second Cleansing Whip, you can score glowing
skin without missing a beat. Like a one-minute makeover, this
daily cleansing mask deep cleans in just 60 seconds a day,
removing dirt and oil—without over drying. Skin is left soft,
smooth, and stunning. Finally, a cleanser that can keep up
with your fast-paced lifestyle.
•
none
22
Murad
Acne Treatments
Product:
Product Description
Claims
Murad Acne Complex Kit In independent clinical studies, over 90% of the
participants experienced a reduction in blemishes in just 4 weeks.
Clarifying Cleanser, 4.5 oz. Clinically proven to reduce 99.9% of irritating surface bacteria in less than one minute, this deep cleansing gel with triclosan and
salicylic acid helps to gently but effectively reduce acne blemishes to keep skin
clear.
Exfoliating Acne Treatment Gel, 2 oz This patented formula blends retinol with
salicylic and glycolic acids to penetrate pores and sweep them super-clean. Hydrogen peroxide purifies without drying to keep skin clear and healthy.
Skin Perfecting Lotion, 1.7 oz This ultra-light, oil-free lotion hydrates without
leaving an oily residue. Retinol and arnica work together to reduce redness and
help prevent clogged pores for a softer, more evenly balanced texture.
• 90% of the participants
experienced a reduction in
blemishes in just 4 weeks.
• “Clinically proven to
reduce 99.9% of irritating
surface bacteria in less than
one minute…”
Murad Clarifying Toner Tone to purify. This crisp formula removes impurities from oily and problem skin without irritation. Witch haze tightens
pores without drying. Allantoin calms the skin.
•
none
Murad Acne Body Wash Go for a clean sweep. Oil-free formula with salicylic
acid unclogs and tightens pores as it reduces surface shine to help prevent blemishes and blackheads. Mild enough to use daily.
•
“Less drying than the
leading astringent but
just as effective”
Murad Post Acne Spot Lightening Gel Even after your blemishes have faded
away, you may be stuck with unsightly souvenirs. These dark spots, called hyperpigmentation, are the result of your body's natural inflammation response. The
new Post-Acne Spot Lightening Gel's patented formula improves skin's clarity by
infusing powerful skin lightening agents and exfoliating damaged cells.
•
“Patented, scientifically
proven formula lightens unwanted discoloration.”
23
Murad
Acne Treatments
Product:
Product Description
Murad Acne Spot Treatment Banish the blemish now.
This powerful formula contains Sulfur to minimize the severity of current acne breakouts. Zinc soothes and helps reduce
inflammation.
Murad Clarifying Mask Take a break from blemishes. This
natural clay-based formula absorbs impurities as it deep cleans
and quiets acne breakouts. Sulfur reduces acne's severity as it
encourages the skin to clear. Soothing zinc and licorice extract
comfort and calm irritated skin.
Clarifying Body Spray Clear your body. Purifying salicylic
acid works with powerful antibacterial agents to penetrate
pores and reduce acne blemishes while helping prevent new
breakouts from forming. Skin conditioners soothe and hydrate
irritated skin for maximum clarity. 360 degree spray works
upside down for hard to reach places.
Moisturizing Acne Treatment Gel Bring helpful hydration to
troubled skin. This oil-free gel is scientifically proven to significantly increase moisture content while decreasing breakouts by
45% in just 2 weeks. Salicylic acid exfoliates clogged pores to
control breakouts. Ideal under makeup, with oil diffusers to reduce shine and leave a smooth, matte finish.
Anti-Aging Acne Treatment Skin problems solved twice
over. This dual-benefit patented formula reduces acne breakouts
while preventing the signs of aging. Azeleic and salicylic acids
decrease oil production and acne blemishes while palmitoyl peptide-3 softens wrinkles and conditions for a healthy, smooth complexion.
Claims
•
none
•
none
•
none
•
none
•
none
24