Crain`s Cleveland Business
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Crain`s Cleveland Business
20140428-NEWS--1-NAT-CCI-CL_-- 4/25/2014 2:37 PM Page 1 $2.00/APRIL 28 - MAY 4, 2014 Osborne empire will dwindle soon Developer has more than 200 of his properties headed to auction By MICHELLE PARK LAZETTE mpark@crain.com JANET CENTURY Larchmere Road, which is near Shaker Square, is in the midst of a $2.4 million makeover. BONDED BLOCKS Larchmere Road merchants band together to better survive months of streetscaping By JAY MILLER jmiller@crain.com L 17 archmere Road on Cleveland’s East Side is getting a $2.4 million facelift this year. That’s the good news and the bad news for businesses on Larchmere. For shopkeepers along aging thoroughfares like Larchmere, which is near Shaker Square, the prospect of fresh pavement and sidewalks — and maybe fresh landscaping and decorative benches — is helpful because it can attract new customers and generally make the street a more inviting place to spend money. But first, the business owners must endure months — in the case of Larchmere, from May until October — of orange barrels, parking bans, treacherous temporary sidewalks and sometimes even blocked entrances. All of that can reduce customer flow and sales so severely that it can sink a struggling restaurant or other fragile businesses. See BLOCKS Page 6 Most of the real estate empire that developer Richard M. Osborne says he has spent 50 years amassing soon won’t be his if it’s snapped up in auctions he has agreed to in order to pay off a bank and resolve the bankruptcies of three of his companies. Between two planned auctions, more than 200 of Osborne’s properties — much of it in Lake County — will be for sale as part of a proposed agreement to settle debts that he and his entities owe to RBS Citizens. Seventeen properties valued at more than $11 million are to be auctioned this Wednesday, April 30, at the Crowne Plaza Hotel in Independence. They include a 453-space parking garage near the new Cleveland Convention Center, roughly 120 agricultural acres in Chardon and several commercial properties. It is the largest dollar-volume commercial real estate auction scheduled for Northeast Ohio that Hanna Chartwell executives can recall. “Not a lot of people own as much property as Mr. Osborne does, so that makes it unique,” said Mac Biggar, president of Hanna Chartwell, the commercial brokerage arm of Howard Hanna that conducts auctions. “There will be some bargains to be had,” Biggar said, noting that Osborne’s vacant properties are available for “greatly reduced prices.” The second auction, which will take place on May 31, will put on the block some 220 industrial, commercial and residential parcels Osborne owns, according to Biggar and Osborne. Auction proceeds will be used first to extinguish any liens on the properties, then to pay RBS Citizens, a creditor of three of Osborne’s companies that filed bankruptcy two years ago. If the properties sell, Osborne estimates he’ll be left with 20 or 30 properties. “I have a lender that I have to pay off (and) that’s probably the best way to do it,” he said. $906,000 Total appraised value of 11 Osborne family properties Crain’s has identified as headed to a May sheriff sale in Lake County. For more details, see Page 8. The impending auctions are included in a proposed settlement agreement filed in U.S. Bankruptcy Court in the Western District of Pennsylvania in the bankruptcy cases of Oz Gas Ltd., Great Plains Exploration LLC and John D. Oil & Gas Co. The companies filed for Chapter 11 bankruptcy protection in January 2012, stating their financial difficulties were a direct result of the drop in the price of natural gas. RBS Citizens, which had lent the companies approximately $30 million, required that the loans be less than 65% of the companies’ reserves, and as a result of the decline in natural gas prices, that requirement was not met, according to court records. See OSBORNE Page 8 0 NEWSPAPER 74470 83781 7 TECHNOLOGY STRONGER Brandmuscle is growing rapidly, and its expanded operations are much more seamless ■ Page 5 Entire contents © 2014 by Crain Communications Inc. Vol. 35, No. 17 20140428-NEWS--2-NAT-CCI-CL_-- 2 4/25/2014 12:57 PM CRAIN’S CLEVELAND BUSINESS Page 1 WWW.CRAINSCLEVELAND.COM APRIL 28 - MAY 4, 2014 700 W. St. Clair Ave., Suite 310, Cleveland, OH 44113-1230 Phone: (216) 522-1383 Fax: (216) 694-4264 www.crainscleveland.com First Place Now proud Bank. to be Talmer Bank and Trust. While our name may be different, the names of the people who take care of you, and the personalized service they provide, are still the same. So is our strong commitment to this community. In fact, the name “Talmer” is a tribute by the Bank’s two principals to their grandfathers (named Talmage and Merzon), who both dedicated their lives to community service. What’s more, Talmer Bank, just like First Place, is a Midwest-based community bank—and one with demonstrated financial strength. So you can count on us to take care of your business needs for many years to come. Please stop by soon. You’ll quickly discover that we’re now an even greater asset to your community. 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Mackey (cmackey@crain.com) Production assistant/video editor: Steven Bennett (sbennett@crain.com) Billing: Michele Ulman, 313-446-0353 (mulman@crain.com) Credit: Todd Masura, 313-446-6097 (tmasura@crain.com) Customer service/subscriptions 877-824-9373 Crain Communications Inc. www.talmerbank.com | 855-882-8824 Keith E. Crain: Chairman Rance Crain: President Merrilee Crain: Secretary Mary Kay Crain: Treasurer William A. Morrow: Executive vice president/operations Chris Crain: Executive Vice President, Director of Strategic Operations Dave Kamis: Vice president/production & manufacturing Anthony DiPonio: Chief Information Officer Mary Kramer: Group publisher G.D. Crain Jr. Founder (1885-1973) Mrs. G.D. Crain Jr. Chairman (1911-1996) 20140428-NEWS--3-NAT-CCI-CL_-- 4/25/2014 12:56 PM Page 1 It’s for you. So is this. 320i DRIVE $299 CLASSIC BMW 2014 PER MO LEASE * X 36 Month lease requiring $3,995 Cash or Trade due at signing 10,000 miles per year and 20¢ charge per mile over. 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Join FirstEnergy & ROI Energy to learn how you can get a rebate for upgrading your lighting • 50% Energy Savings • FirstEnergy Rebates • Fast Payback • Brighter lighting • Replace HID high bays • Upgrade T-12 fixtures Independence, Ohio Thurs., May 15, 9-11:30 a.m. Registration limited to first 40 $69.00/person CALL TODAY! Don't miss out! Register at www.ROI-Energy.com/seminar or call 330-931-3905 Gas production fuels excitement Ohio’s shale gas drilling is producing valuable byproducts By DAN SHINGLER dshingler@crain.com There’s not much drilling for shale gas in Northeast Ohio, but the drilling that takes place throughout the state still will have a large impact on the region’s plastics and chemical industries that rely on natural gas for raw materials. “The plastics industry is salivating over this. With natural gas, you also get byproducts like ethane and propane and these can be cracked to make (plastic raw materials) ethylene and propylene,” said Bob Weiss, chair of the polymer engineering department at the University of Akron. His knowledge of the topic isn’t just theoretical. At the University of Akron, Weiss and his students help engineer polymers derived from the natural gas byproducts. Just a few years ago, U.S. plastic companies were moving production abroad, as domestic supplies of ethane and other raw materials continued a decades-long decline. But that has changed, as Ohio is playing a major role in restocking the nation’s supply of the materials, collectively referred to as “natural gas liquids,” or NGLs. The state’s production of NGLs has gone from virtually zero three years ago to about 23,000 barrels a day in 2013, said Jennifer Van Dinter, spokeswoman for Bentek Energy, a Colorado-based energy analytics company. That was before drilling took off, as it’s expected to this year. “We think this year, 2014, it will be more on the order of 123,000 barrels a day,” Van Dinter said. At current prices, that’s about $450 million worth of NGLs per year. That production, along with NGLs being extracted elsewhere in the United States, is a boon to industry, the University of Akron’s Weiss said. Not only will companies get a new supply of close-in raw materials, but those materials can be derived from natural gas much more cheaply than they can be made from crude oil overseas. U.S. companies also get methane that costs half or onethird as much as it does for overseas competitors, making it cheaper to fuel heat-intensive production of things like plastics, polyester, paints and synthetic rubber, he said. ‘Disadvantage’ disappears Weiss is far from alone as a bornagain optimist. Nearly every national trade association and local economic developer involved with affected industries has become a booster for shale gas development. The American Chemistry Council, for one, has been quick to point out how new supplies of natural gas and NGLs are fueling growth in the chemical industry. Last Wednesday, April 23, the American Chemistry Council noted that its “Chemical Activity Barometer” hit its highest point since 2008. The day before, it called attention to comments from Vice President Joe Biden, who noted in a speech he gave in Ukraine to support hydraulic fracturing that “53% of U.S. manufacturing companies operating in China have expressed interest in reshoring or investing in U.S. projects to benefit from the success of domestic shale developments.” At a recent Canton Regional Chamber of Commerce event, Paul Boulier, vice president of business attraction for Team NEO, told at- Volume 35, Number 17 Crain’s Cleveland Business (ISSN 0197-2375) is published weekly, except for combined issues on the fourth week of December and fifth week of December at 700 West St. Clair Ave., Suite 310, Cleveland, OH 44113-1230. Copyright © 2014 by Crain Communications Inc. Periodicals postage paid at Cleveland, Ohio, and at additional mailing offices. Price per copy: $2.00. POSTMASTER: Send address changes to Crain’s Cleveland Business, Circulation Department, 1155 Gratiot Avenue, Detroit, Michigan 48207-2912. 1-877-824-9373. REPRINT INFORMATION: 800-290-5460 Ext. 136 tendees, “Everything you’re going to touch for the rest of your lives is derived from these feedstocks. We were at a competitive disadvantage in terms of feedstock. … Now that’s gone away,” he said. Boulier wasn’t just speaking as a booster of Northeast Ohio. He holds a masters degree in plastics engineering, and he previously held senior management positions at Northeast Ohio plastics companies including A. Schulman Inc. and Core Molding Technologies. Not that it takes an expert to see a megatrend like this. In Ohio, there already have been about $19 billion in shale gas infrastructure investments announced for the Utica shale. Those include pipelines to gather the gas and to move it to processing centers here and on the Gulf Coast, as well as for plants that will remove NGLs from the Utica’s so-called “wet gas.” But that amount pales in comparison to what the U.S. chemical and plastics industry is spending nationwide, as it builds facilities to use NGLs and create goods like bottles, clothing, toys and just about any other product made or imagined in the last 50 years. Boulier said there are more than 100 major chemical projects being developed in the United States. They represent a $72 billion investment, which will result in $67 billion in new chemical industry output annually, he said. Fueling growth The $67 billion question for Northeast Ohio, of course, is to what degree will the region participate in and benefit from this new bounty of raw materials. See GAS Page 6 Subscriptions: In Ohio: 1 year - $64, 2 year - $110. Outside Ohio: 1 year - $110, 2 year - $195. Single copy, $2.00. Allow 4 weeks for change of address. For subscription information and delivery concerns send correspondence to Audience Development Department, Crain’s Cleveland Business, 1155 Gratiot Avenue, Detroit, Michigan, 482079911, or email to customerservice@crainscleveland.com, or call 877824-9373 (in the U.S. and Canada) or (313) 446-0450 (all other locations), or fax 313-446-6777. 20140428-NEWS--5-NAT-CCI-CL_-- 4/25/2014 12:56 PM Page 1 APRIL 28 - MAY 4, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM 5 Secretive search is publicly scrutinized INSIGHT Kent State faculty and some experts question approach to president hire By TIMOTHY MAGAW tmagaw@crain.com companies — BrandMuscle Inc. in Cleveland, Centiv Services of Chicago and TradeOne Marketing of Austin, Texas — now are in place. The new version of the company’s BrandBuilder software weaves together technologies from all three businesses. “We’re embarrassed.” That’s how a cadre of Kent State journalism faculty and alumni — in a full-page ad in last Tuesday’s Daily Kent Stater, no less — expressed their disgust for the university’s ardent refusal to release the short list of finalists considered to take over for departing president Lester A. Lefton or detail how it spent $250,000 on the search. For the 11 sponsors who paid $1,071 for the ad, it’s a mat- Lefton ter of pressing their employer to follow the state’s public records laws. The university, however, says it has turned over all relevant documents as re- Warren quired by law and is now focused on honoring Lefton and welcoming the new president, Beverly Warren, now provost at Virginia Commonwealth University. Kent State’s secretive search process is in stark contrast to the transparent presidential searches at neighboring public universities in Akron and Youngstown, both of which have disclosed applicants’ names. Cuyahoga Community College also released the names of the finalists for its presidency in March 2013, but only after being hounded by The Plain Dealer. Perturbed Kent State faculty, meanwhile, suggest the secrecy could create a hostile work environment mired in mistrust. See BRANDMUSCLE Page 12 See SEARCH Page 9 MCKINLEY WILEY Brandmuscle, under the direction of CEO Phil Alexander, has added 11 national and international brands since late 2013. The company now has 175 clients. BRANDMUSCLE BULKS UP CEO says blending of three technology companies has meant sales and profitability records, plus unified vision By CHUCK SODER csoder@crain.com T here’s a reason why Brandmuscle expects to keep breaking the sales and profitability records it just set. The lines between the three marketing technology companies that merged to form Brandmuscle largely have been erased, according to CEO Phil Alexander. Now the combined company is starting to roll. Brandmuscle added 11 national and international brands to its list of 175 clients since late 2013, and it posted double-digit increases in sales and profitability in the first quarter, hitting new records in both categories. That growth should continue now that Brandmuscle is operating as one seamless company, Alexander said. “No one talks about what we were. Everyone talks about who we are,” he said. The final stitches that unite the three former “No one talks about what we were. Everyone talks about who we are.” – Phil Alexander CEO, Brandmuscle, on the expanded company Putting its twist on the Tribe’s roots To win Indians’ trust, and business, Twist Creative appealed to team’s bond with city By KEVIN KLEPS kkleps@crain.com Prior to November 2013, the Cleveland Indians hadn’t hired an external agency to focus on a brand campaign in more than five years. To earn the Tribe’s trust, and some of its advertising budget, Twist Creative appealed to the team’s — and the city’s — roots. “Cleveland as a city has really evolved and has really connected people with its determination and personality,” said Mike Ozan, who founded Twist with his wife, Connie, in 2000. “We very much thought it was important to connect the team to that same sentiment. That determination, we all feel it and love it.” The end product was an “Unfinished Business” campaign that gained some early momentum on Feb. 28 when Nick Swisher — the $14-million-per-year first baseman who never seems to have anything but a sunny day — passed out Tshirts that displayed the slogan during spring training. In one of the preseason spots produced by Twist and Authentic Films, a Cleveland-based company run by the husband-and-wife team of Kevin Kerwin and Kate O’Neil, Indians players Jason Kipnis and Michael Brantley are shown putting on their jerseys and hats. See TWIST Page 16 TWIST CREATIVE Cleveland Indians manager Terry Francona “really adopted” Twist Creative’s “Unfinished Business” advertising slogan for the Tribe. The idea came from a conversation with a fan. 20140428-NEWS--6-NAT-CCI-CL_-- 6 4/25/2014 2:56 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM High End Flex Space Available Strongsville Sublease 8150 E. Dow Circle, Strongsville, Ohio • 6,438 SF Available • Close to I-71 and I-80 FOR MORE INFORMATION, CONTACT: Kevin J. Kuczynski seventy-fifth 75 anniversary 216-861-7200 www.ostendorf-morris.com global commercial real estate services AIR CHARTER SERVICE AIRCRAFT MANAGEMENT Northern Ohio's Largest Air Charter Service Serving the area with 4 Beechjets and 2 Hawkers • In-flight Wi-Fi Now Available • www.FlySkyQuest.com • 216-362-9904 We are pleased to welcome: Todd Snitchler The former PUCO Chairman and State Legislator has joined our Business Department. Todd Snitchler APRIL 28 - MAY 4, 2014 Blocks: Newer shops could feel impact continued from PAGE 1 Believing that a proactive approach might soften the financial blow that has capsized businesses along other renovation routes, the merchants and property owners of Larchmere banded together early in the streetscape planning process nearly two years ago. As a result of that process, they now believe they’ll be able to better absorb a half year of turmoil. Among the tactics some property owners are considering are appeals for property tax reductions during the time of the upheaval. Their early involvement also has changed the way the reconstruction will be scheduled, reducing the amount of time that normal operations of any one property will be disrupted. “We’re really quite excited,” said Susan Rozman, owner of Fiddlehead Gallery, a nearly 2-year-old craft showroom on Larchmere. “I find that people don’t pay attention to traffic problems unless they really hamper people getting into your store for a long period of time.” Rozman believes that the renovations will have a greater impact on the youngest shops. “Maybe people won’t be as leisurely to meander to find a newer shop,” she said. Tackling taxes Larchmere has a handful of arts and crafts shops like Fiddlehead. It also boasts a lively mix of neighborhood staples like hair solons, delis and an auto body shop, mixed in with a handful of upscale restaurants and several dozen shops selling antiques and clothing from resale to vintage to high-end European apparel. Rozman doesn’t own her building, so she’s not involved with the plan to appeal for lower property taxes. But others are responding to the idea from Charles Bromley, a consultant with the Shaker Square Alliance, a community organizing group. Bromley has been talking to property owners about seeking property tax relief as a group that would argue for a temporary reduction in the assessed value of their property because of the financial damage their retail tenants will incur. The tax savings could offset rent reductions to retail tenants who most directly suffer financially because of the road work. In the past, individual property owners have filed for reductions after suffering through the turmoil of major street repair. But this effort is beginning before the work starts so that it can benefit retail businesses JANET CENTURY Ron Meister, owner of Shaker Quality Auto Body on Larchmere, isn’t going to seek lower property taxes during the road’s construction. while they are suffering, not afterwards, when it may be too late to offer relief. Businesses do fail when streets are torn up, parking is banned and, worst of all, barricades are thrown up that block entrances to shops. It happened on Euclid Avenue after the Greater Cleveland Regional Transit Authority in 2004 began to rebuild the city’s main thoroughfare to accommodate the bus-rapid transit now known as the HealthLine. That redevelopment is considered a success, with new businesses now opening along the route. But the dust and debris that accompanied the road rebuilding hastened the death of a handful of Euclid Avenue businesses, including New Best Gyros and Pizza House in 2006 and the Cleveland Athletic Club in 2007. Heidi Rivchun, the owner of Conservation Studios, a Larchmere shop that restores antique and damaged furniture, and two other properties on the street, said she intends to seek reductions in property taxes from the Cuyahoga County Board of Revision for her properties. “All they have been doing is raising the taxes as it’s been, even though we’ve been through a pretty critical period since 2008,” she said, though she’s not sure the effort will be successful. “At the very least, it’s an important exercise for all of us.” Rivchun said if she is successful in lowering her tax bill she will pass along the savings to her tenants, including Bon Vivant Larchmere, a French bistro. “It’s a small place that could face a crisis” if business slows down during the reconstruction, she said. One block at a time Other property owners, though, believe they can ride out the turmoil without tax relief. Ron Meister, who owns two buildings on Larchmere and operates Shaker Quality Auto Body on one of the properties, said he’s not going to seek to lower his taxes. “That’s a good way to choke off income to the city, and what’s the point?” he said. “We’re going to be inconvenienced for summer — that’s all it is. I would rather just pay my taxes and get my services.” He will, however, have signs made that will point customers to alternate entrances to his body shop. A key factor for the Larchmere shopkeepers was working with the city of Cleveland as it planned the specifications for the redo. Greg Staursky, co-executive director of the Shaker Square Area Development Corp., said his group, the Larchmere Community Association and the Larchmere Merchants Association all participated in early conversations with city engineers. The city agreed to do the work on a block-by-block basis rather than closing traffic in one direction or the other as work progressed and the community groups accepted the longer time frame that schedule would entail. “There was a critical part early on working with the city of Cleveland,” Staursky recalled. “It could have been done a little bit faster if they shut the street down and caused a real inconvenience, but not only the merchants but the area residents spoke out in favor of doing it (block by block) and maintaining traffic.” ■ t&OFSHZQPMJDZBOETUSBUFHZ t(PWFSONFOUBõBJST t3FHVMBUPSZNBUUFST Gas: CSU studying Utica’s production tsnitchler@mcdonaldhopkins.com continued from PAGE 4 McDonald Hopkins LLC 4VQFSJPS"WFOVF&BTU4VJUF$MFWFMBOE0)t Carl J. Grassi, President Shawn M. Riley, Cleveland Managing Member $IJDBHPt$MFWFMBOEt$PMVNCVTt%FUrPJUt.JBNJtWest Palm Beach NDEPOBMEIPQLJOTDPN Until recently, it was looking as though all of Ohio’s gas and NGLs would be processed on the Gulf Coast. Last month, however, Brazil’s oil and gas service company, Odebrecht, announced it will spend $4 billion to $6 billion on an ethylene production plant on the Ohio River, near Parkersburg, W. Va. It said it’s hoping similar facilities and related manufacturing companies will spring up to help build a regional industry cluster. Ohio is gearing up to participate. The state’s economic development agency, JobsOhio, has asked Cleveland State University to study how the Utica’s production might fuel chemical and plastics industrial growth here. “We’re doing a study of the nature of the hydrocarbons that will be coming and, based on that, will try to draw some scenarios of where the downstream industry could go,” said Andrew Thomas, a CSU researcher and executive in residence. That study, which started at the end of March, will be done by the end of the year. It will give the state a better picture of the NGLs that will be produced and processed locally. With that information, economic developers should know better how to pitch the state to company’s looking to expand their U.S. operations for plastic and chemical manufacturing, Thomas said. ■ 20140428-NEWS--7-NAT-CCI-CL_-- 4/25/2014 12:58 PM Page 1 Get a year of free Internet for your business... ...when you get our best-ever pricing on mobile plans. Get up to a year of FREE U-verse® High Speed Internet (up to 6 Mbps) for your business, when you take advantage of our best-ever pricing on AT&T Mobile Share® Value Plans. AT&T U-verse® High Speed Internet featuring: Download speeds up to 6 Mbps. AT&T email with up to 12 accounts. Business-grade wireless router. AT&T Mobile Share® Value Plans featuring: Ability to add a line anytime for $15. Unlimited talk and text. 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Commercial Real Estate Financing (Owner Occupied or Investment) 3XUFKDVHRU5HÀQDQFHPDFKLQHU\ equipment or other capital assets SBA 7(a) and SBA 504 loans (10% down) Providing Commercial Loan Financing in Partnership with Area Credit Unions SM APRIL 28 - MAY 4, 2014 Osborne: Developer calls banks ‘thieves’ continued from PAGE 1 At the time of the bankruptcy petitions, RBS claimed the total balance due on the companies’ notes was about $30 million. Since then, RBS has been paid about $15 million, and claims it now is owed $17 million to $19 million, according to Robert S. Bernstein, managing partner at Bernstein-Burkley P.C., the Pittsburgh-based law firm representing Osborne’s companies. Per a filing on March 19, RBS has agreed to accept $10.8 million in full and complete settlement of each and every claim against the debtors if it receives the entire amount on or before June 30. The filing does set forth terms of possible extension through Sept. 30. Now, the companies await a bankruptcy judge’s action on a motion they filed to approve the agreement between them, Osborne, RBS and other entities, pursuant to which Hanna Chartwell is to sell off real estate to pay RBS and allow the companies to reorganize and continue their business. ‘They put me in trouble’ In addition to Lake County, the properties to be auctioned are in Cuyahoga, Ashtabula, Richland, Portage, Summit and Geauga counties, per a listing agreement filed with the court. Meanwhile, 11 Lake County properties, which have an appraised value topping $900,000 and are ascribed to Osborne or an Osborne trustee, are headed for sheriff sale in May. When it comes to some properties he’s “let go” to sheriff’s sale, Osborne said he didn’t have the money to pay the taxes. Buyers in the auctions will receive properties free and clear of any liens, Biggar said. Osborne is not permitted to bid in either auction, he noted. Osborne has made other efforts to pay down the money he said he borrowed from RBS Citizens for oil and gas exploration: Crain’s reported in July 2012 that he sold roughly 800,000 shares of Gas Natural Inc., the company he leads, to pay down the RBS debt. “Every bank I did business with changed the rules,” Osborne said. “All my loans were current, I never missed payments and the banks are all calling the loans.” According to Osborne, several of his lenders changed loan terms, and others hiked interest rates. “I made all my money off of bor- rowing money off of banks and paying them back, and when they got in trouble, I wasn’t in trouble,” Osborne said. “They put me in trouble. “They’re thieves,” he added. “They think they’re Osborne above the law.” When asked for comment on matters relating to Osborne, representatives for RBS Citizens Financial Group and Fifth Third Bank said the banks do not comment on litigation. Inquiries sent to a few other institutions Osborne named were not answered by Crain’s deadline last Friday, April 25. ■ STAY CONNECTED ■ Crain’s on Twitter: @CrainsCleveland ■ Crain’s on Facebook: Facebook.com/CrainsCleveland ■ Crain’s daily e-newsletters: CrainsCleveland.com/register Newsletter schedule ■ Weekdays: Morning Roundup and daily headlines; Mondays: Real Estate Report; Tuesdays: Health Care Report; Wednesdays: Dealmaker Alert and Manufacturing Report; Thursdays: Small Business Report; Fridays: Shale and Energy Report When morale is high, everybody gets to ride. CM Wealth Advisors Congratulates Cynthia G. Koury on her promotion to :LUPVY=PJL7YLZPKLU[ Director and Corporate Secretary. Thrills bring every group together. Experience the thrill of our two new rides, Pipe Scream and Lake Erie Eagles. The excitement of the water rides. And not to mention the hot dogs. 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A backlash of sorts erupted, for instance, at Youngstown State when the campus learned its president of less than a year was a finalist for the top job at a university in Illinois. “I get the transparency argument and understand it and to a degree support it, but it does have an impact on pools,” said Jamie P. Ferrare, managing principal at AGB Search, a Washington, DC-based firm handling the current Youngstown State search. “There’s no question about it.” Karl Idsvoog, an associate professor at Kent State and one of the sponsors of the ad, called the confidentiality argument “a bunch of horse hooey” and stressed the need for transparency at public institutions. “What does it say about the educational leadership of an institution that witnesses this and not a single dean or department head is saying word?” Idsvoog said. Déjà vu? This isn’t Kent State’s first rodeo when it comes to withholding presidential search records. The university only released the names of its finalists from the search that brought them Lester Lefton in 2006 after the Akron Beacon Journal drafted a lawsuit, according to Karen Lefton, the paper’s former general counsel and now an attorney in private practice. Lefton said Ohio Supreme Court has been clear that these sorts of records are public. The Beacon Journal, to its credit, has led the charge in recent weeks demanding the university turn over more records related to the search that brought Warren. “This seems very blatant,” said Lefton, who is not related to Kent State’s current president. “I do not understand what their thinking is. I wish we could get to that. Is there something they think they’re protecting? They named their new president a few months ago, and if they thought they were protecting something during the process, that time has come and gone.” Last week, the University of Akron unveiled its short list of candidates, which included former Ohio State football coach Jim Tressel, to replace outgoing president Luis Proenza in July. Youngstown State’s open process revealed that Tressel also applied for that presidency. Starting this week, the University of Akron will hold open forums with its finalists. Kent State did nothing of the sort. Baldwin Wallace University, a private institution in Berea, even held open forums with its finalists to replace Richard Durst in 2012. Jonathan T. Pavloff, chair of University of Akron’s presidential advisory and screening committee and university trustee, said the open forums weren’t a knee-jerk reaction to Kent’s search but rather part of the Akron’s search process from the start. In addition to the open forums, the finalists will meet with various constituency groups around campus, including faculty and administrators. “I’m expecting a very lively interaction between the audience and the participants,” Pavloff said. Trust building Lori Long, a human resources consultant and an associate professor at Baldwin Wallace, said Kent State may have alienated some of its stakeholders. She said the confidentiality one might expect in a corporate search isn’t possible in a university setting. “It’s important to get stakeholder buy-in, especially when that person has to influence so many different groups — donors, alumni, students, faculty,” Long said. “They all have very different interests in what they want or expect from a president.” Long said Warren — who, of course, had no involvement in how Kent State’s search was structured — needs to “make an effort to share information and make decisions that build trust moving forward.” Warren’s selection as Kent State’s president has been well received, but faculty, particularly those in the journalism sequence, have had a hard time accepting how the search was conducted. “This goes against what we teach, and we really believe in the idea of public records and accountability,” said Jan Leach, a Kent State associate professor and former editor of the Beacon Journal. Leach and 27 other members of Kent State’s School of Journalism and Mass Communication faculty THANK YOU FOR ANOTHER GREAT EVENT! CIO OF THE YEAR TENURES AT THE TOP A look at Kent State’s presidential history the last 51 years: ■ Robert I. White, 1963-71 ■ Glenn A. Olds, 1971-77 ■ Brage Golding, 1977-82 ■ Michael Schwartz, 1982-91 ■ Carol A. Cartwright, 1991-2006 ■ Lester A. Lefton, 2006-14 ■ Beverly J. Warren: Will assume presidency this July signed a resolution that demands the university immediately release all records covered by the Ohio Public Records Act, including those used by the university’s search firm, related to the search. The resolution also urges the university to pledge that all future executive searches be conducted in “strict compliance” of the state’s public records and open meetings laws and “reflect our institutional commitment to transparency.” “Intellectually, I accept the argument that some people require confidentiality to be considered for these top-level jobs,” said Leach, who chairs the journalism sequence. “I get that. I do believe a public institution is bound by the laws of the state it’s working in and that supersedes that concern. You have to understand this is a public university. This is what happens.” ■ More than 320 people attended Crain’s 2014 CIO of the Year Awards reception on April 15 at LaCentre in Westlake. The event honors NEO’s leading information technology executives. 2014 continued from PAGE 5 In Partnership With 1 2 1. Brad Nellis, director of NEOSA, welcomes guests from the podium. 2014 CIO of the Year Award Winners Terabyte Award Recipient Dr. Martin Harris, The Cleveland Clinic Small Non-Profit Organization Toby J. Miletta, Eliza Jennings 2. Winners and finalists pictured, from left, are: Rob Sable, Michael McManamon, Dr. Martin Harris, Amy Brady, Jeff Mowry, Rachel Johnson, Russell Grindon, Gary K. Conkol and Toby J. Miletta. Not pictured is winner Matthew Dickerson and finalists Chris Fuss, Kathy Golovan, Dale Phillips, Deborah Piccus and Ron Steiger. Large Non-Profit Organization Jeff Mowry, Cuyahoga County 3. Dr. Martin Harris poses with sponsors Margi Shaw and Ravi Marwaha from First Communications. Small Private Company Rob Sable, Alliance Solutions Group 4. MCPc was so supportive of teammate and CIO of the Year finalist, Dale Phillips, they campaigned for him with stickers. Mid-Size Private Company Rachel Johnson, The NRP Group 3 4 2014 Terabyte Award Sponsor Co-Presented by Large Private Company Matthew Dickerson, SIRVA Networking Sponsor Public Company Amy Brady, KeyCorp Video Sponsor Alumni Hall of Fame Sponsor Supported by Check out our post-event coverage at CrainsCleveland.com/CIO Display Sponsor 20140428-NEWS--10-NAT-CCI-CL_-- 10 4/24/2014 4:23 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM APRIL 28 - MAY 4, 2014 PUBLISHER: John Campanelli (jcampanelli@crain.com) EDITOR: Elizabeth McIntyre (emcintyre@crain.com) MANAGING EDITOR: Scott Suttell (ssuttell@crain.com) OPINION A lofty update L eisure travelers rate airports on the quality of food courts, the number of phone-charging stations, the shops, the skylights. For business travelers, who make up the majority of plane passengers, it’s all about four words: Easy in, easy out. Fly into LAX or O’Hare or LaGuardia and you’ll quickly realize that on this important measure, Cleveland Hopkins is a gem. Where else can you touch down, pick up a car or jump on the rapid and be downtown, all in 45 minutes? But even the most comfortable and dependable shoes need to be shined. The décor of Hopkins’ main terminal — and baggage area especially — can be accurately described as outdated, with low ceilings, dreary lighting and sketchy bathrooms. If a city’s airport makes a first impression, many parts of ours seem to be giving visitors the equivalent of a dead-fish handshake. But that is changing. Last week, the airport revealed plans for a $20 million facelift to the ticket lobby, baggage claim area and facade. Some critics will say the upgrades, announced less than three months after United Airlines pulled the plug on its Cleveland hub, are foolish. Why shore up and repaint the barn when two-thirds of the horses have escaped? In truth, the renovations are long overdue. The main terminal should be a warm, airy welcome mat to a new Cleveland, not a bleak look back to the days of George Kennedy “Airport” movies. It should offer an atmosphere that matches its easy-in, easy-out convenience. The cash for the project is coming from unspent general airline revenue bonds, so airlines, passengers and the airport itself will not face additional costs. Smart business people and cities look at setbacks — whether it’s an unsuccessful product launch or the loss of airline hub — not as a failure but as an opportunity. We encourage the city and the airport to push ahead with renovations and then keep going. We want a reimagined airport befitting our reimagined city. Step up W e call the center of downtown Public Square, but if we wanted to be accurate, we’d call it “Public Squares.” Superior Avenue and Ontario Street gouge the space into four smaller quadrants, allowing traffic and noise to rob the area of its potential as a pedestrian zone and green space. The Group Plan Commission has bold and courageous plans to bring the pieces together and create a stunning new center of downtown. The proposal calls for the closing of Ontario Street in the square. Traffic on Superior will likely be limited to buses only. The result will be 5 1/2 acres of park-like space. If all goes according to plan, a summer night on Public Square will see families watching an outdoor movie on a massive lawn, children playing in a new fountain and couples chatting at cafes. Sounds great, right? There’s a problem. The plan will cost about $30 million, and for the new spaces to be ready for a 2016 presidential convention, construction needs to begin soon. The project sits at a fork: action or inaction. Daniel H. Burnham — the mind behind Cleveland’s original Group Plan of 1903 — famously advised, “Make no little plans.” We’d like to see the potential funders of this marvelous plan — corporations, foundations, the philanthropic community — step up soon and make no little contributions. FROM THE PUBLISHER Former OSU coach should zip to top Some institutions are on im Tressel doesn’t have a JOHN the edge of what’s being called Ph.D. Jim Tressel has never run CAMPANELLI a death spiral: Enrollment drops, deficits are created, even a small college. cuts are made, tuition is hiked Jim Tressel could have reand enrollment drops again. vealed his knowledge of the Trustees at Akron, facing a infamous tattoo scandal to in$15 million deficit next school vestigators on four different year, last week voted to hike occasions. Each time he was tuition and fees and eliminate silent. “A deliberate effort to more than two dozen acadeconceal the situation,” the mic programs. This comes afNCAA said. ter other cuts and even some Jim Tressel remains under layoffs earlier this academic year. an NCAA “show-cause” penalty, a strict The university also is sitting on more probation, until the end of 2016. than $400 million in debt. It’s crisis time. Jim Tressel should be the next presiTo steer clear from the spiral, the dent of the University of Akron. school needs three things: more stuFull disclosure: I am an Ohio State dents, more financial support and a lean, grad. But I also think I’m right. mean organization. Enter the coach. Ten, 20 years ago, putting a figure like Once he’s named president, the media Tressel into the president’s office of a Dicoverage will come, as will national atvision I university would have been untention — easily the most the university thinkable. But things have changed on has ever received. And the old coach will campus. get lots of face time. As the economy improves and tuition Tressel’s reputation as a master of soars, college enrollment nationwide has one-on-one engagement is legendary. actually started dropping for the first He makes it a point to speak, listen and time in decades. (Akron’s enrollment connect with everyone he meets. Those this spring is down nearly 5% from last who say it’s an act haven’t witnessed it year.) J up close. I imagine more than a few financial supporters and high-achieving high school seniors will get the full Tressel treatment. I also believe the university needs to be ready for a storm of criticism. Tressel’s lack of traditional credentials and his sullied past are going to bring out scores of critics. These are the same folks who said a young coach from Youngstown State would never be able to go from facing the likes of Missouri State and Hofstra to Penn State and Michigan. In reality, a university president isn’t in the lectures or the labs. A degree on the wall doesn’t matter much. The president’s job is to create a culture of success, to raise money, to attract talent and to build a consensus for positive change — the same skills Tressel has shown for decades. I’m not going to say that President Tressel will succeed like Coach Tressel, but I’m not going to bet against it either. It’s a monumental risk. Many will say it’s one the university can’t afford to take. I say they can’t afford not to. ■ TALK ON THE WEB Re: New arena proposed for Akron ■ This would be huge for downtown Akron. The James A. Rhodes Arena is outdated. — Adam Rosen ■ This is not the best use of taxpayers’ money. (The arena would be financed by a 0.25% hike in the Summit County sales tax.) Those who proposed this idea are really out of touch. — Sarah Reinbolt ■ The cost of the venture is actually reasonable considering its magnitude (9,000 seats is modest and practical), and it will convert the downtown area to a more beneficial, 12-month hot spot that will benefit area restaurants and retail. This is a long time coming, but it will be a great change. — Melvin Gaines Reader responses to stories and blogs that appeared on: www.crainscleveland.com Re: Tressel a finalist for U. of Akron presidency ■ Jim Tressel has the right background and personality. UA is hurting in many ways right now. What is needed during this transition is a dynamic personality who can make things happen. In a business where perception is everything, cutbacks, freezes, layoffs and eliminating departments like theater are always the wrong answer. They point to a dying institution. When things get tough, it’s time to be bold and make big improvements. See WEB Page 11 POLL POSITIONS Is the practice of adjusting prices for single-game tickets fair to fans? Yes. It should cost more to see better teams. 40.0% No. Prices should remain the same all season. 60.0% Vote in the poll each week at: CrainsCleveland.com 20140428-NEWS--11-NAT-CCI-CL_-- 4/24/2014 3:26 PM Page 1 APRIL 28 - MAY 4, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM Web: Tressel should be Akron’s choice continued from PAGE 10 Hiring Terry Bowden as the head football coach was good for the university’s athletic image. Now it’s time to be bold in other areas, rather than timid and conservative. It’s time to make visible moves that make students want to come. It’s time to move world-level research beyond polymers and become a leader in other areas of technological development, as well as other arms of academia. Ohio wants to be a world-leader in renewable energy. That’s a good place to start. Northeast Ohio is a national leader in entrepreneurialism. There needs to be a program which speaks to that. There are new, beautiful apartments for students popping up all around the campus. Things are looking good. It’s time to take it to the next level. I believe that Jim Tressel is the person who can make that happen. — Dave Andrews Re: $20 million Hopkins facelift ■ It’s about time! The exterior of both the ticketing and baggage claim areas are embarrassing. It’s old and dirty looking. When you stand out there in the rain or snow, you get drenched. I hope they also put in heat lamps for cold winter months. Renovations at the airport and Public Square downtown are long overdue and will help to have a positive effect on the image of Cleveland. God knows we need it. — Trey Drier Re: Possible AT&T fiber expansion ■ What AT&T would have the press and public believe is that they’re engaged in a massive new deployment of fiber to the home service. What’s actually happening is that AT&T is upgrading a few high-end developments where fiber was already in the ground (these users were previously capped at DSL speeds) and pretending it’s a serious expansion of fixed-line broadband. At the same time, AT&T is promising a massive expansion in fixed line broadband, they’re telling investors they aren’t spending AKRON ZIPS.COM Terry Bowden was hired as the football coach at the University of Akron in 2012. much money on the initiative, because they aren’t. AT&T’s focus is on more profitable wireless. “Gigapower” is a show pony designed to help the company pretend they’re not being outmaneuvered in their core business by a search engine company. If you read the AT&T press release carefully, the company admits as much. “This expanded fiber build is not expected to impact AT&T’s capital investment plans for 2014,” notes AT&T. That’s what they noted last year, and will surely say the same thing next year. In fact, AT&T’s been reducing their fixed-line CAPEX each year. What kind of major 1 Gbps broadband expansion doesn’t hit your CAPEX? One that’s either very tiny, or simply doesn’t exist. — John Smith Re: Lack of capital for local startups? ■ Local startup activity and prospects are at an all-time high. They are not in any way stalled by a lack of capital. Although I think the negative tone of the April 21 article does a disservice to the high level of startup funding activity in Northeast Ohio, the diversity of commenters and their opinions shows that Crain’s technology reporter Chuck Soder does a good job of continuing a dialogue that is taking place more and more in town: How can we best serve and promote the startup community? While there are certainly gaps in capital in this region, and while the “series A crunch” represents a seri- ous supply/demand imbalance, these are national issues, not just issues confronting Northeast Ohio startups. Nonetheless, this community needs to do a better job of the following: educating and promoting angel investment and properly setting expectations; understanding the nature of entrepreneurship and startups; and recognizing that not every startup should seek outside capital. To be successful, an entrepreneur must realize that his or her goal is to build a great and sustainable company. To steal a phrase I heard last week from Chris Olsen of Drive Capital: “Build the company that you want to build, not the one that you think investors want to fund.” — Morris Wheeler ■ The issue in Cleveland isn’t money. There’s more here than you can imagine. It’s the level of understanding of Web 2.0 and the Internet of Things by potential investors — terms that most people with investable funds do not understand, especially in Northeast Ohio. The value of capturing a market using these trends hardly ever involves “making” something and almost always involves capturing users, eyeballs and or downloads, something that portends value based on usage and that requires monetization in ways that live outside the scope of understanding of the average investor here. Our history as the center of the universe for entrepreneurs in the industrial age required vast sums of money for “capital goods.” That’s the legacy of an investment model that still burdens us today (but also why there is still so much money here) and why medical device startups have found more funding than almost anything else. Even most of the loans from the state, banks and other sources are commitments to fund buildings and equipment as opposed to software, especially as a service. Now, mind you, a lot of these software startups and incubators are getting behind ideas that even I think should have been passed over, but that’s the real problem — knowing how to vet and coach a startup into revenue. Charles Stack is the kind of experienced entrepreneur who’s “been there and done that” and can tell a good entrepreneur and idea from a bad one. But having only a handful of experienced entrepreneurs who can vet and coach good ideas to the market isn’t enough. We need more Stacks and more funding to sprinkle around to do the early vetting. Young entrepreneurs need a model of funding to demonstrate their ideas have market traction, and if they don’t, you lose $50,000 to $100,000. If it hits, we create jobs and more funding to invest. It takes risk, but it also takes experience to know which ideas and entrepreneurs are going to get the job done. — Ronald Copfer ■ I agree that follow-on funding is tougher in Cleveland than on the coasts or even in places like Orlando (which has a hugely growing startup scene), but it’s not impossible here. I share a sentiment that many VCs (with cash) in the area share to this day, and that is there are dollars available if you have a unique idea, with a scalable business plan and talented leaders. Can you get the business to $1 million, $5 million, $20 million quickly? If not, cash will be tight everywhere. — Tony Pietrocola FOR SALE OR LEASE 3,600 SF Industrial/Warehouse Bldg. 33666 Lear Industrial Pkwy., Avon, OH 44011 t 4''SFFTUBOEJOH#MEH t "DSF'FODFE1BWFE:BSE t $PSOFS-PUX&YDFMMFOU4JHOBHF 0QQPSUVOJUJFT t #VJMUJO t /FXFS)7"$1BSLJOH-PU t 3FDFQUJPO"SFB-BSHF0óDFT %SJWFJO%PPS t ;POFE.1FSGFDUGPS0óDF *OEVTUSJBM.BOVGBDUVSJOH t 1BSLJOHGPSPWFS7FIJDMFT t $P0Q#SPLFS'FF Mark S. Abood 216.839.2027 HannaChartwell.com Outdated lighting is costing you a fortune. It Is Time To Take Control Contact Us To Schedule Your Facility Audit Consultation 440.829.4299 davidgaking@midwestlightinggroup.com f in Energy Savings Up To 70% Maintenance Free Benefits FirstEnergy Rebates Sustainable Solutions Complete Turnkey Process MIDWEST LIGHTING GROUP Cleveland’s Premier Lighting Solution www.midwestlightinggroup.com 11 20140428-NEWS--12-NAT-CCI-CL_-- 12 4/24/2014 4:23 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM APRIL 28 - MAY 4, 2014 Brandmuscle: 40% of company’s 400 employees are downtown continued from PAGE 5 The old BrandMuscle originally designed the software to help franchisees and branch managers localize their advertisements using art and design templates approved by corporate. But now BrandBuilder also lets local branches order small batches of printed marketing materials and get them quickly, which was one of Centiv’s specialties. And it gives companies a fast way to reimburse or reward those branches for their sales and marketing efforts, using a TradeOne technology. Roughly one-third of the new customers that Brandmuscle signed last year wanted all three products, according to Clarke Smith, the company’s chief strategy officer. “Having that combined offering in one place gave us a very compelling story to tell,” Smith said. Habit-forming The three companies all were purchased by the Riverside Co., a Cleveland-based private equity firm, since September 2011. The merger went into high gear in January 2013, when the three companies officially became Brandmuscle “Having that combined offering in one place gave us a very compelling story to tell.” – Clarke Smith chief strategy officer, Brandmuscle, on the company’s combined product offerings (without the capital “M.”) Trying to weave those businesses together was a challenging, timeconsuming task, said Alexander, founder of the old BrandMuscle. Today, however, the offices feel like they’re part of the same company, he said. For one, members of the management team are spread throughout Brandmuscle’s offices, and employees regularly work with colleagues in other states. And the different offices are getting into the same habits. For instance, all five offices have adopted a tradition from the old BrandMuscle: Each Monday, they each hold a breakfast meeting where they recognize employees and celebrate victories. Alexander knew the integration was going well when he noticed that individual offices willingly let go of accounts when another office had a stronger relationship with a given client. Now that the integration is over, Brandmuscle can focus on growing. “The efforts of last year will bear fruit this year,” Alexander said. Alan Peyrat put it more bluntly. A partner at Riverside, Peyrat said Brandmuscle “could potentially see four record quarters in a row.” Working on the core Other companies can do some of what Brandmuscle does, but Peyrat said he knows of no other company that provides such a broad lineup of software and services. And there’s plenty of business to go around, he added. “There are still a huge number of potential customers who really should be using our services who aren’t using anyone’s services,” he said. Alexander’s home is in Northeast Ohio, though he has an apartment near the company’s Chicago office, which technically is Brandmuscle’s headquarters. However, the company’s office at 1100 Superior Ave. in downtown Cleveland — which houses about The Solon Select is a distinguished group of more than 800 businesses that have chosen to locate in the City of Solon. When It Gets Down to Business… Solon Gets It! The City of Solon welcomes these new businesses: Champs Sports Intelligent Mobile Support Rita’s Beauty Care Romeo’s Pizza Silver Commercial Cleaning, LLC Talmer Bank & Trust Title Boxing Club – Solon And thanks these real estate professionals for bringing new business to Solon: Terry Coyne – Newmark Grubb Knight Frank Kristy Hull – Newmark Grubb Knight Frank David Jezek – Developers Realty Eliot Kijewski – CRESCO Real Estate Colin Knott – Developers Realty David Stover – Hanna Chartwell Don Woodard – Davis Development Group Solon’s Got It! Prime industrial, office and retail sites at www.solonohio.org City of Solon • 34200 Bainbridge Road • Solon, Ohio 44139 • 440.337.1313 Peggy Weil Dorfman, Economic Development Manager • pweil@solonohio.org 160 of the company’s 400 employees — is home to the core of Brandmuscle’s product development team. That’s a big deal for Cleveland: Since the merger, Brandmuscle “has become more and more software centric and technology centric,” Peyrat said. The local office also houses most of the company’s sales and marketing employees as well as a few marketing services functions that the old BrandMuscle started a few years ago. But no department will be permanently tied to one office, Smith said. The Direct approach One of those marketing services is growing fast: A year ago, Brandmuscle employed two people tasked with helping franchisees and branch managers that wanted to market their services through social media. Today, that content team has 10 employees, eight of whom are in Cleveland. The team posts content on behalf of franchisees and branch managers. For instance, a team member posting content on a DirecTV dealer’s Facebook page might write about the Academy Awards, “American Idol” and other programs delivered via DirecTV, a Brandmuscle client. Alexander expects that team to grow. “It could explode on us,” he said. ■ Keene Building Products moving to new location By RACHEL ABBEY McCAFFERTY rmccafferty@crain.com Mayfield Heights-based Keene Building Products is planning to move and expand its manufacturing space. Keene has purchased 11 acres in Euclid from MNR Corp. for about $1.1 million, owner James R. Keene said in an email provided by a media representative. The purchase includes 11 buildings, some of which are being rented out to tenants. There is a 12th building on the property that was not included in the purchase, said marketing manager Melanie Debelak. The company makes “building envelope” and noise control products. Keene’s current plant, at 23555 Euclid Ave. in Euclid, has 15,000 square feet; the new plant, at 23700 St. Clair Ave. in Euclid, has 43,000 square feet. There is a total of about 115,000 square feet of space spread across the 11 buildings, which will be used for research and development, as well as rental properties. Keene’s headquarters will stay in Mayfield Heights. ON THE WEB Story from: www.crainscleveland.com Debelak said the move would take about 18 months. Keene is moving two existing production lines to the new site, as well as building a third. In his email, Keene said the company plans to expand to five production lines in the next three to five years. The expansion would create the need for about 10 jobs this year and an additional 30 in the next five years. Keene has grown to 50 employees since it was created in 2002. That number includes employees at Dependable LLC, a floor product maker with a plant in Rocky River, and Cansto Coatings, a specialty coatings maker with a plant in Cleveland, both of which Keene Building owns. Debelak said those plants will remain open, but the new space will serve as the site for new developments for all the companies. In the future, Dependable’s plant might move to the new Euclid location, Debelak said. ■ 20140428-NEWS--13-NAT-CCI-CL_-- 4/24/2014 11:27 AM Page 1 20140428-NEWS--14-NAT-CCI-CL_-- 14 4/24/2014 11:26 AM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM APRIL 28 - MAY 4, 2014 GOING PLACES JOB CHANGES FINANCIAL SERVICE APPLE GROWTH PARTNERS: Tracy Coblentz to senior tax manager and director, Small Business Growth Services. MERRILL LYNCH: Katie Solvesky, Natalie Lariccia and Ben Kirksey to assistant vice presidents; Jon Wagner, Eric Fuller, John Slyman, Raquel Pacheco, Joe Kendrew and William Miner to vice presidents; John Damiano, Steve Mowry, Lee McCauley, Charlie Bergman and Chuck Boulware to first vice presidents; Phil Shultz, Curtiss Bechtel Jim Chippi, Stephanie Draper, Dan Fuller and Ed Boehmer to senior vice presidents. RISK INTERNATIONAL: Eric Krieg to managing director, Risk International Benefits. WESTERN RESERVE VALUATION Greaney Dargue Aubill Eberst FIRST FEDERAL LAKEWOOD: Jeffrey S. Bechtel to chief lending officer; Mary Ann Stropkay to senior lender, commercial banking; Ron C. Schultz Jr., Todd Urmson and Kurt Raicevich to commercial banking relationship managers; Ellen Walsh to SBA specialist. Chuba Day McGowan Preston KEYBANC CAPITAL MARKETS INC.: Mark Fisher to managing director, public finance group. to marketing communications manager; Kim Eberst to director, program operations. Preston to regional vice president, outside plant/construction, Northeast region. REAL ESTATE BOARDS Stropkay Fisher SERVICES LLC: Rand M. Curtiss to director. FINANCE KEYBANK: Kenneth M. Greaney to vice president, investment solutions specialist, Key Private Bank. HEALTH CARE We Solve Problems. Effectively. Efficiently. Consistently. 36 South Fr anklin Street Chagrin Falls 440-571-7777 We are a different kind of business law firm. Learn about us at www.gertsburglaw.com, or call us to discuss your legal matter. UNIVERSITY HOSPITALS: George Topalsky, M.D., to internal medical staff. INSURANCE WESTFIELD GROUP: Paula Mastroianni to integrated marketing services leader. NONPROFIT CROHNS AND COLITIS FOUNDATION OF AMERICA, NORTHEAST OHIO CHAPTER: Catie Dargue to community development manager. VOLUNTEERS OF AMERICA OF GREATER OHIO: Stephanie Aubill ANATURALSETTINGFORSUCCESS CUTLER REAL ESTATE: Chuck Heimaugh to sales associate, Fairlawn. RECREATION RIDGEWOOD GOLF COURSE: David Chuba to manager. SERVICE DAVEY TREE EXPERT CO.: Jed Day to vice president and general manager, residential and commercial service line, western operations. RISESMART: Tony Santora to vice president. ROGERS CO.: Jim McGowan to project manager. TECHNOLOGY BLUEBRIDGE NETWORKS: Roger Mitan to senior technology engineer, data center solutions. PARAGON CONSULTING INC.: David Balzer and Anthony Lewis to Sitecore developers; Elaine Allen to business development executive; Shaolin Hu to senior developer; Eric Stafford to staff developer. TELECOMMUNICATION COX COMMUNICATIONS: Mark ADOPTION NETWORK CLEVELAND: John Zaranec (OM Group Inc.) to chair; Anita Miller to first vice chair; Lisa Buescher to second vice chair; Marissa Beechuk to secretary; Ted Grabowski to treasurer. BEACHWOOD CHAMBER OF COMMERCE: Heathyr Ullmo (Peoples Bank) to president. NEIGHBORHOOD HOUSING SERVICES OF GREATER CLEVELAND: Tanisha Rush to president; Kamla Lewis to first vice president; Michael Valerino to second vice president; Amy Kulisheck to treasurer; Lisa Nelson to secretary. VOLUNTEERS OF AMERICA OF GREATER OHIO: Rob Gilmore Gilmore (Kohrman Jackson & Krantz) to vice chairman. Send information for Going Places to dhillyer@crain.com. YOU CAN WATCH US, TOO Look for Crain’s new Weekly Report webcast, which will hit your inboxes on Sunday afternoons. To sign up, go to: crainscleveland.com/register. 22,000SqFtofMeetingSpace.OneExceptionalLocation. Harbor Group Management Companyy is pleased to welcome in the he fall of 2014 Training,meetings&specialevents 271-roomWilsonLodgefeaturing59premiumrooms&The WestSpa Creativecuisineservedinbanquetroomsorcatered throughouttheresort Versatilemeetingspacetoaccommodateupto400 Legendarycustomerserviceandpersonalattention 1,700acresofyear-roundrecreation Vorys, Sater, se LLP Seymour and Pease to 200 Public Square, Cleveland’s Premier Business Address. Special thanks to Kevin Yates and Georgee Hutchinson nted Vorys in of Allegro Realty Advisors who represented the transaction. Resort & Conference Center Wheeling, West Virginia Call 800-972-1991 or email sales@oglebay-resort.com www.oglebay-resort.com An easy 3 hour drive from Cleveland! on: For 200 Public Square leasing information: Brian Hurtuk, SIOR Colliers International | Cleveland +1 216 239 5060 www.colliers.com/ohio 20140428-NEWS--15-NAT-CCI-CL_-- 4/24/2014 11:46 AM Page 1 APRIL 28 - MAY 4, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM TAX LIENS The Internal Revenue Service filed tax liens against the following businesses in the Cuyahoga County Recorder’s Office. The IRS files a tax lien to protect the interests of the federal government. The lien is a public notice to creditors that the government has a claim against a company’s property. Liens reported here are $5,000 and higher. Dates listed are the dates the documents were filed in the Recorder’s Office. LIENS FILED Repo City Inc. Banc Auto Liquidators 14550 Lorain Ave., Suite 1, Cleveland ID: 34-1913407 Date filed: April 2, 2014 Type: Employer’s withholding, unemployment Amount: $889,120 Engle Road Realty Inc. Quality Inn & Suites 7230 Engle Road, Cleveland ID: 06-1724874 Date filed: April 4, 2014 Type: Employer’s withholding, unemployment Amount: $619,158 George Dixon Corp. Lancer Steak House 7707 Carnegie Ave., Cleveland ID: 34-1657828 Date filed: April 14, 2014 Type: Employer’s withholding Amount: $230,702 Cabling Professionals Inc. P.O. Box 770284, Lakewood ID: 14-1862921 Date filed: April 4, 2014 Type: Employer’s withholding Amount: $147,938 Sam-Tom Inc. Royce Security Services 3740 Euclid Ave., Suite 102, Cleveland ID: 34-1965620 Date filed: April 4, 2014 Type: Employer’s withholding, corporate income Amount: $97,666 Greensource LLC P.O. Box 24876 ID: 26-4250003 Date filed: April 4, 2014 Type: Employer’s withholding, unemployment Amount: $94,213 Plastic Consultants Inc. 1388 Gladys Ave., Lakewood ID: 34-1338156 Date filed: April 10, 2014 Type: Corporate income Amount: $87,480 George Dixon Corp. Lancer Steak House 7707 Carnegie Ave., Cleveland ID: 34-1657828 Date filed: April 14, 2014 Type: Employer’s withholding Amount: $84,834 Post Painting Inc. 24816 Aurora Road, Bedford Heights ID: 34-1700614 Date filed: April 4, 2014 Type: Employer’s withholding, unemployment Amount: $59,897 Davcor International Inc. 18579 Pearl Road, Strongsville ID: 34-1787337 Date filed: April 21, 2014 Type: Unemployment, corporate income, civil penalty assessment Amount: $51,788 Premier Restaurant Management 3620 Walnut Hills Ave., Beachwood ID: 34-1722537 Date filed: April 4, 2014 Type: Unemployment, civil penalty assessment Amount: $45,919 Bradley Metal Fabrication Ltd. 6211 Cedar Ave., Cleveland ID: 45-2766043 Date filed: April 4, 2014 Type: Employer’s withholding, unemployment Amount: $45,846 Mathews Metal Works and Ornamental Concrete LLC 7831 Clinton Road, Cleveland ID: 26-4326447 Date filed: April 4, 2014 Type: Employer’s withholding, unemployment Amount: $42,192 ID: 34-1890971 Date filed: April 17, 2014 Type: Employer’s withholding Amount: $36,483 Dynomite Investments Inc. 3250 E. Pleasant Valley Road, Seven Hills ID: 20-5398009 Date filed: April 11, 2014 Type: Employer’s withholding, unemployment Amount: $34,826 Interactive Search Group LLC 5500 Ridge Road, Suite 211, Parma ID: 27-0961280 Date filed: April 11, 2014 Type: Employer’s withholding Amount: $32,215 Treehuggers Café Inc. 1330 W. Bagley Road, Berea ID: 26-2366244 Date filed: April 21, 2014 Type: Employer’s withholding, unemployment, corporate income Amount: $26,634 C HANGING LIVES , EX PANDING KNOWLEDGE n eo m ed . ed u Eagle Painting LLC 291 E. 204 St., Euclid ID: 20-3677576 Date filed: April 4, 2014 Type: Employer’s withholding, unemployment Amount: $24,468 For daily on-line updates, sign up @ CrainsCleveland.com/Daily FROM OUR TEAM TO THE GEIS COMPANIES TEAM Congratulations on Closing “The 9” Project Our legal team is proud to be a part of one of the county’s largest and most complex real estate transactions. CBR Regulatory LLC 27800 Belcourt Road, Pepper Pike ID: 26-2691670 Date filed: April 4, 2014 Type: Employer’s withholding Amount: $37,357 South Euclid Cement Contractors Inc. 5770 Alberta Drive, Lyndhurst WHAT IGNITES YOU? Charles Riehl Kevin Murphy Nathan Felker Josh Hurtuk Nick Catanzarite Todd Hunt Megan Zaidan Heather Baldwin Vlasuk Carl Dyczek Geoffrey Goss Sophia Deseran Jack Waldeck Tyler Bobes The Real Estate Attorneys of Cleveland | 216.781.1212 | www.walterhav.com 15 20140428-NEWS--16-NAT-CCI-CL_-- 16 4/24/2014 3:24 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM APRIL 28 - MAY 4, 2014 Twist: Company fought to be selected by Indians continued from PAGE 5 Mixed in are shots of the city, Progressive Field and fans young and old donning the Tribe’s “block C” hats. The commercial closes by saying, “It’s about unfinished business. Get ready. Here comes the Tribe.” “If you look at our team,” said Alex King, the Indians’ vice president of marketing and brand management, “it’s always about grit, it’s about resilience, it’s about never giving up. That’s really what it was about — that attitude that they play with more than anything else.” ‘Ask TERRi’ King was hired by the Tribe in 2011 after a five-year stint at Procter & Gamble. Prior to moving to Northeast Ohio, King had spent the previous 13 months as a brand manager for the Cincinnati-based consumer goods giant. He said one of his first tasks with the Indians was creating “some consistency with our look.” For that, King leaned on the Tribe’s longtime design partner, Contempo Commu- nications. The Cleveland company created a brand platform and “helped define the use of our logo,” King said — which, these days, has meant a much more prominent use of the red “block C” and fewer displays of the controversial Chief Wahoo. Another element of the Indians’ brand strategy was to “humanize” their players, and it didn’t hurt the Tribe’s cause that prior to the 2013 season the club hired a well-known, and affable, manager. During spring training in 2013, the Indians and Twist partnered on a series of videos starring manager Terry Francona. In the “Ask TERRi” spots — a spinoff of Apple’s “Ask Siri” feature — Francona gives Indians players phones in order to improve the team’s communication. The hilarious videos show players asking Francona for advice on such random subjects as grilled rib recipes, the ingredients used to make marshmallows found in cereal, how to properly wear a hat, and why the U.S. declared war in 1812. The videos went viral, and a longer-term relationship between TWIST CREATIVE Twist’s “Unfinished Business” ads for the Cleveland Indians also showcase determined and gritty Clevelanders. Twist and the Tribe grew closer to fruition. Mike Ozan, Twist’s president and chief creative officer, said that late in the 2013 season the Indians told Twist they were “going to ask other agencies to come in and bid” for their business. “We thought that was fair,” he said. “And we went in and competed Time is running out. Book your ad today to congratulate The Cleveland Foundation. Publication date: June 9 heavily for the business. I don’t know what the other agencies put into it, but we were unrelenting.” ‘I wear the uniform’ Twist, which at the time was still fighting for a longer-term partnership with the Tribe after the company’s brief work with the team in spring 2013, sent a film crew to the Indians’ American League wildcard game against the Tampa Bay Rays last Oct. 2. A month later, the company, which has been headquartered at 1985 W. 28th St. in Cleveland’s Ohio City neighborhood for the last 12 years, was selected as the Indians’ creative partner. Ozan said Twist and the Indians have “a multiyear contract in theory.” There isn’t a long-term partnership on paper, he said, but the company is approaching the relationship in that manner. And it turned out that the postseason footage came in handy. “If you look at our team, it’s always about grit, it’s about resilience, it’s about never giving up. That’s really what it was about — that attitude that they play with more than anything else.” – Alex King vice president of marketing and brand management, Cleveland Indians, on the club’s “Unfinished Business” ad campaign Ad close: May 5 This publication will examine the impact of shifting demographics, economic turmoil and the emergence of technology on the oldest foundation in the country. Contact Nicole Mastrangelo at 216-771-5158 or nmastrangelo@crain.com. “Some of those images in our brand spot were from that (playoff game) because we thought, ‘Hey, that might be a once-in-a-lifetime opportunity to do these film portraits of fans,’ ” Ozan said. “And you can see it on their face. It’s real.” The determined, gritty Clevelander that Twist shows in its Indians spots are of course similar to the descriptions many fans and media members gave of the Tribe last season. To further connect the Indians — who, even during an unexpected run to the 2013 postseason, failed to draw 20,000 fans per game for the second consecutive year — to the city, Twist began the “Unfinished Business” campaign with a simple concept. “The broader idea,” Ozan said, “was ‘I wear the uniform.’ That was the start of the ideas you see, though it doesn’t really appear much in type right now.” Josh Taylor, a Lakewood native SEE THE SPOTS For more examples of Twist Creative’s “Unfinished Business” advertising campaign for the Cleveland Indians, go to: tinyurl.com/kse4rzj who is Twist’s director of strategy and development, said, “We share ownership of the brand. We share that connection.” That appealed to the Indians, and especially to Francona. Taylor said the unfinished business idea came from one of the many conversations Twist had with Indians fans when it was creating the campaign. “Terry really adopted that,” Taylor said. “The team adopted it, and we packaged it.” A new Twist on the Tribe Twist will release different spots throughout the season, “so the campaign refreshes,” Taylor said. “I think that was one of the challenges that Alex (King, the Tribe’s VP of marketing) recognized from previous years — that when the campaign launches at the beginning of the year, it’s basically the same spots that appear in September,” Taylor said. “And by that time, fans are like, ‘OK, tell us something different.’ ” The Indians wanted to build on their playoff appearance by focusing on their likable personalities, but they also realized they needed a few refreshers during the 162-game grind of the regular season. “If you look at the campaign, there are a few chapters for the story of the season,” King said. “And the first chapter is before the season starts. Spring is eternal hope and optimism and excitement for the upcoming season. We felt like (Unfinished Business) was both taking what had been started last season and entering the playoffs, but also an attitude.” Ozan believed his team could help change the negative perception some fans had of the Tribe prior to 2013. His company, which was born when he and his wife (who is on sabbatical but is expected to return late this summer) transformed Connie’s c.ratka design firm into a bigger business, “is growing very rapidly,” Mike Ozan said. “When you get right down to it, we’re about either changing or creating conversations,” he said. “We didn’t like the conversation that was going on around the team (the Indians), and we felt like we could help change it.” ■ 20140428-NEWS--17-NAT-CCI-CL_-- 4/25/2014 1:39 PM Page 1 APRIL 28 - MAY 4, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM WHO TO WATCH IN FINANCE They’re advisers, accountants and consultants. And they’re all working to improve their organizations — and their communities — with their skills and knowledge. That’s why we think the members of this group are among those worth watching in Northeast Ohio’s financial sector. Justin Horton Wealth adviser / founding partner Stratos Wealth Partners ach move Justin Horton makes is deliberate and calculated, from his career progression to the strategies behind wealth planning for his senior executive and attorney clients. His tenure in the financial industry began as an intern with National City Corp., before advancing as a management consultant with Clevelandbased A.T. Kearney. It was there he planted the seeds for his current role by conducting financial planning presentations for executives and helping Fortune 500 companies improve their profitability, before joining Lincoln Financial Advisors in 2004. Now as a wealth adviser and partner for Solonbased Stratos Wealth Partners, which he helped found in 2009, Horton provides a full range of financial planning support, including life insurance, long-term care, estate planning, investment and business succession. He has about 75 clients and manages about $50 million in assets. “What I enjoy most about the business and how the value comes into play is helping clients understand how all the puzzle pieces of their wealth planning fit into the bigger picture,” he said. “I feel like the quarterback on their team.” It’s not uncommon for Horton to meet with clients five times a year to modify and structure their portfolio to achieve their goals. “I take a comprehensive consulting approach,” he said. “A lot of my clients are concerned about retirement, and there are so many other factors, like the cost of college education to estate flow and beneficiaries. No two portfolios are the same.” Terri Eason, director of gift planning at the Cleveland Foundation, with which Horton also is affiliated, regularly refers donors and other colleagues to Horton for his financial planning expertise. She should know, as someone who’s watched Horton evolve since his intern days. “I recall being comfortable enough to bring Justin in on client meetings because he was so professional and poignant,” said Eason, a former director of nonprofit services and a mentor to Horton at National City. “He’s extremely purposeful in understanding and providing good service and relationship management.” Horton is co-chairman of the Cleveland Foundation’s African-American Philanthropy Committee and a board member of the Cleveland Zoological Society. He also is immediate past president of the Greater Cleveland Alumni Association of Morehouse College, at which he earned a bachelor’s degree in finance. Horton earned his master’s degree in business from the University of Michigan. He always is on the move. You may find him running around his neighborhood in Cleveland Heights, where he lives with his wife, Andrean, or planning a trip domestically or internationally. “We have a trip to Spain coming up,” he said. “We can’t wait to explore.” — Kathy Ames Carr E Stacy Feiner Director SS&G Parkland hen it comes to helping companies achieve efficiencies and improve top and bottom lines, Stacy Feiner zeroes in on people, not numbers. Feiner, who attained a doctorate in clinical psychology in 1997, joined SS&G Parkland as a director in 2013. She coaches business owners and executives, assists family businesses in succession planning and works to help companies strengthen the way they oversee, leverage and optimize talent. Performance and talent management and coaching are services Feiner has provided for years, but SS&G Parkland — an entity of Solonbased SS&G Inc. that provides business valuation, management consulting and other services to clients — affords her a much bigger platform of ready, middle-market client companies, Feiner said. From an early age, Feiner felt “hard-wired” for being concerned that people live good lives. “If I could wholesale my psychology to a business owner, and the business owner could create an environment where people could do their best work, feel productive and find community and meaning in their work … I thought that was a really positive way of impacting the world,” she added. Business owners usually approach Feiner with concerns such as not having good hiring practices and feeling at risk because their companies lack bench strength, she said. In working with Feiner, Brad Sacks said he has transformed the hiring process of his company — More Than Gourmet, an Akron-based manufacturer of French stocks and sauces — and seen “great progress” with key executives who’ve improved their performance. “We need to hire really great people, and that’s a really easy thing said and a really hard thing done,” said Sacks, the company’s CEO. “What Stacy has been very instrumental in is helping bring the science in developing an approach and a process to find, screen and hire the right kind of people. Then it moves into the next phase, which is bringing them on board (and) managing that talent over time. “There’s a direct savings in a way,” Sacks added. “The cost of a bad hire is huge.” There are “huge financial costs to underperformance,” too, Feiner said. Such underperformance can be rooted in an unsuccessful selection process, one’s management of a work force or a lack of talent development, she explained. Feiner lives in Moreland Hills with her husband, Peter McCarren, and their two children. She loves the outdoors, is a member of the Western Reserve Land Conservancy and gardens. A grower of 30 to 40 basil plants in a typical season, she said, “I am definitely known for pesto.” — Michelle Park Lazette W Matt Milcetich Senior VP / group head KeyBank Derivatives att Milcetich was bound for Chicago or New York City as they are major financial centers, but a job in derivatives at KeyBank kept him in Cleveland. While interning in the derivatives group at KeyBank as he earned a master of science degree in financial engineering from Kent State University, Milcetich found substantial opportunities here, liked the work and enjoyed working with colleagues from around the globe. He also realized he enjoyed consulting with clients to find solutions to their problems more than the trader’s role he’d envisioned in a financial center. “I probably would have moved back,” he said, as he figures Northeast Ohio might have drawn him back at a later time in his career because his family is here and it is a great place to raise a family. Today he and his wife have a 1-year-old son and a house in Shaker Heights, which divides the commute between his job at Key Tower and hers in Beachwood. Most of Milcetich’s day is spent on the trading floor at Key, where he heads a group of 15 in Cleveland and Seattle. He joined the unit fresh from Kent State in 2006, initially working in commodities, then working in the sales unit before adding trading in 2013. Derivatives are financial instruments that companies may use to hedge their risks to changes in commodities or interest rates, to name a few. The derivatives group is a registered swap dealer so it can handle about 1,000 trades annually for its clients. Its trading book has a face value of about $35 billion. With last year’s promotion to head the group, he gained a strategic role in planning its future. Douglas Preiser, Milcetich’s boss as chief operating officer of Keybanc Capital Markets Inc., described him as “adept at developing creative solutions to complex problems. He has great technical and communication skills. He has a deep understanding of the bank’s activities. He can express complicated concepts in a simple way. He understands how his unit’s success relates to the bank’s success, which is not common in young managers. He’s adept at seeing change and preparing for it.” Milcetich’s undergraduate degree is in mechanical engineering from Cleveland State University. He had worked for Parker Hannifin Corp. as a project engineer before pursuing a financial career. A standout soccer player at Kent-Roosevelt High School and at Cleveland State University, Milcetich said soccer has helped him develop leadership skills, especially when he coached a girl’s soccer team in the Ohio Premier Soccer Club. “Speak to a group of teenagers and their parents in a group and you’ll learn to weigh the impact of every word,” he said. He also serves as treasurer on the board of trustees of America — Stan Bullard Scores Cleveland. M 17 Margie Carpenter Founder / owner Bell Tower Advisors he realities of a maledominated financial services world, in Margie Carpenter’s estimation, left her feeling dissatisfied with a career in investment management. She didn’t understand the need to clog one’s title with big important words. She felt disconnected with the push to “grow by outrageous numbers” in new clients and revenue. “There was a process that we were strongly encouraged to follow, using the same reporting, the same delivery in investment results to clients, and using industry terminology that didn’t always resonate with people,” Carpenter said. “It was a profession of men serving men.” So after nearly 20 years of enduring the grind among various investment advisory in Northeast Ohio, she went out on her own in 2010 and formed Bell Tower Advisors, an investment management firm that focuses solely on financial planning for women. “This is an underserved market. My ideal client is a midlife independent female — it doesn’t matter if she’s married, nonmarried, widowed or divorced,” Carpenter said. “I try to be as open and clear as possible about helping them understand what their financial picture means and how they can realize their financial goals.” Carpenter currently manages about 10 female clients with portfolio values of between $500,000 and $1 million. She plans to grow her client base to a maximum of 30, which is a fraction of the client count she used to manage at other larger financial services firms. “Some advisers have 300 clients,” she said. “When I opened Bell Tower Advisors, my goal was not to be the top-growing or the most-profitable advisory firm. I want to make a profit so I can live, but I really want to help women manage their finances,” whether it’s appropriating inheritance dollars or navigating a divorce. Joyce Poplar, who divorced two years ago, sought Carpenter’s services after initially meeting with a large banking institution and then a financial planner in Hudson. “I’m 55, I work for the Cleveland Clinic, I have four children, and for the first time I was completely financially responsible, so I had to be careful with my strategy,” Poplar said. “The guy in Hudson came on so strong, and said, ‘You need me.’ That’s what my ex-husband said to me, so I said, ‘No, I don’t.’” Then Poplar, a Chagrin Falls resident, came across Carpenter’s ad in a local newspaper. “She was perfect,” Poplar said. “She teaches me, and I understand my investments. We review everything quarterly.” Richard Nash, equity portfolio manager at Westfield Center-based Westfield Group, said Carpenter’s personalized approach makes her a valuable asset to the investment community. “I look at a person as stock and whether I would buy stock in that individual,” Nash said. “I would buy stock in Margie because it would be successful. There always would be an upward trajectory.” When Carpenter isn’t meeting with clients, managing assets or blogging about them, she’s likely to be reading historical fiction, practicing yoga, rooting on the Browns or volunteering at the Gathering Place, a provider of cancer support for patients and families. The Cleveland Heights resident has two daughters, one in college and the other in eighth grade. Carpenter received her undergraduate degree in French from Bates College in Maine, and a master’s degree in business from Emory Univer— Kathy Ames Carr sity in Atlanta. T The next “Who to Watch” section will publish June 23 and will focus on the legal sector. If you have suggestions, drop an email to sections editor Amy Ann Stoessel, astoessel@crain.com, or call 216-771-5155 by noon Monday, May 19. 20140428-NEWS--18-NAT-CCI-CL_-- 18 4/25/2014 1:39 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM Tax & Business Advice When You Need It! Discover a wealth of tax and business knowledge online - from the experts at Meaden & Moore. Access Tax and Business Knowledge at: APRIL 28 - MAY 4, 2014 Dominic Brault Managing director Carleton McKenna hile growing up, Dominic Brault’s father put in long hours at the Ford stamping plant in Walton Hills, and his mom cleaned houses when she wasn’t watching the kids. That work paid the bills, including the cost of sending the two Brault boys to private school. Those memories still motivate Dominic Brault to work hard and to give back to the community. Today, Brault is a managing director at Carleton McKenna, an investment banking firm in downtown Cleveland. He helps business owners sell their companies and raise cash from investors. He also started the firm’s business valuation consulting practice. But he didn’t get to this point by chance. One could say that his career path technically started during the summer after his freshman year at Case Western Reserve University. Unlike most of his peers, he didn’t work a retail job that summer: He got an internship at management consulting firm Ernst & Young. And he spent the next three summers as an intern at other companies, making the switch to investment banking in the process. His academic strategy? “I’ll have a 3.5 (grade point average) instead of a 3.9 but really have killer work experience,” he said. That experience also allowed him to find mentors and W meadenmoore.com & click “blog” -orscan the code with your smartphone. make other connections in the local investment banking industry at an early age. One of those connections helped him land a job as a junior analyst with FTN Midwest Research in 2002, shortly after he earned a bachelor’s in banking and finance from Case Western. While moving through his career, Brault — who also has worked for Longbow Research and Stout Risius Ross — hasn’t spent much time scanning Monster.com. “I don’t look for job openings. I know what I want to do, and I just try to work my way into it,” he said. Carleton McKenna hired Brault three years ago to start the firm’s business valuation practice. But Brault also has “a little more creativity than your average valuation guy,” according to managing director Christopher McKenna. But being creative isn’t enough, according to Brault. You’ve also got to have the guts to make your ideas known. Even if it’s not a good idea, “it could stimulate thought,” he said. And if it seems like a good idea? Don’t let it go until you’re convinced it’s not. “If you don’t get to that point, don’t stop. It can’t be your boss’s responsibility to follow up,” he said. He also says people shouldn’t doubt their decisions. For instance, if Brault hadn’t followed his exact career path, he wouldn’t have met his fiancée, Rachael Futchi, and their 2-year-old son, Henri, “wouldn’t be on the planet.” He considers himself lucky to have had good parents, Pierre and Christine, who worked hard and spent money wisely. “There are some who didn’t have the fortune of having good parents. Fortunately, I did,” he said. — Chuck Soder TAG US! #CRAINWTW Danielle Syndor Financial adviser Merrill Lynch Local Touch, Global Reach hen Bishara Addison says that her friend, Danielle Syndor, is “always trying to help someone,” she’s not really exaggerating. Syndor started her career with MBNA in 2004, then began working for Bank of America when it acquired MBNA in W To speak to a professional, call 216.241.3272 One law firm for all business & finance legal needs Business & Finance Contacts Corporate Finance 2005. Since 2011, Syndor has been a financial adviser for the Merrill Lynch branch on East 9th Street. There, she said she works with families and business owners who have “at least $250,000 in liquid assets to invest.” The position allows her to combine two of her favorite things: Aiding others and managing money. “I find that no matter where someone is in life, people need good guidance,” Syndor said. “If you look at someone, overall the things they care about the most are family, faith and finances. Money is a portion of their life that can be very stressful, and I enjoy helping them.” Syndor said she spends at least eight hours per month volunteering. She is active in NAACP, is on the board of trustees for Eliza Bryant Village, is the co-chair of Bank of America’s Ohio Black Professional Group, chairs the University of Phoenix Cleveland Alumni Chapter and is on the economic opportunity advisory committee for Cleveland Neighborhood Progress. “She’s so humble,” said Addison, an executive fellow with the Cleveland Metropolitan School District. “She isn’t someone who seeks the spotlight or the recognition. She doesn’t just do a good job from 9 to 5. She is always trying to help someone.” Syndor never shies away from giving advice on managing money, which she attributes to past help she received. “I look at myself as someone who benefited from others taking an interest in what I wanted to do — whether it was career advice, life advice or pushing me to look beyond what my situation was,” she said. “I talk with people about financial literacy and career steps, and I enjoy being able to be a voice for them.” Syndor lives in Shaker Heights with her two sons — Noah, 11, and Giles, 9. She is actively involved with her church, Community Bible Fellowship in Cleveland Heights, where she teaches a finance class. “Between my work, my family, volunteering and church, that takes up a lot of my time,” she said. — Kevin Kleps Corporate Governance Mergers & Acquisitions Kevin Barnes Irv Berliner Private Equity & Venture Capital Securities A Veteran-Owned Small Business Howard Bobrow Dominic DiPuccio Core Services Creditors’ Rights • Collections • Subrogation • Bankruptcy Tax Structuring Markets Served Business • Finance • Education • Government • Healthcare Gregory O’Brien David Tavolier Ethical, Professional, Excellent Service Please visit our website www.tmslaw.net 888-364-7072 200 Public Square / Suite 3500 / Cleveland, OH 44114 (216) 241-2838 / www.taftlaw.com 25651 Detroit Rd, Suite 203, Westlake, OH 44145 20140428-NEWS--19-NAT-CCI-CL_-- 4/25/2014 1:40 PM Page 1 APRIL 28 - MAY 4, 2014 WWW.CRAINSCLEVELAND.COM Josha Walker Manager, Financial & Accounting FirstEnergy Service Co. ompliance is the name of the game for Josha Walker — and it’s a game she’s worked hard to play. “I literally am that girl who came from nothing,” said the first-generation college graduate and CPA. “What I realized growing up, at some point I have to hold myself accountable … to be here is truly an honor and a blessing.” Walker’s introduction to accounting took place when she was attending a vocational high school in Akron, attending classes half the day and working half the day. It was during that time she said she realized “there’s so much more you can do.” Walker added, “That motivated me to seek higher education.” She went on to earn her bachelor’s degree from the University of Akron and her master’s in accounting and financial management from the DeVry University Keller Graduate School of Management. Walker — who has been with FirstEnergy since 2009 and in her current position since 2012 — today oversees a team of eight, and she is involved in working with different FirstEnergy business units. It is her job to make sure the company is following such regulations as Sarbanes–Oxley. “The most challenging part is being able to assess the risk … what can go wrong,” she said. “It also opens the door for me and my team to help the business.” Kevin Burgess, executive director, internal auditing for FirstEnergy, has known Walker since 2010, and he uses words like energetic and smart to describe her. He said that she not only has book knowledge, but knows how to apply it. “She’s definitely got a lot of potential from a leadership perspective,” he said. “She’s also very open and is not afraid to put her opinions out on the table.” Prior to FirstEnergy, Walker worked at Deloitte & Touche, starting as an intern in 2003 and moving into a full-time auditing position after college. Walker, who lives in Akron and has two daughters, a 14-year-old and a 4-month-old, likes to work with what she calls her “proactive hat.” “Let’s think ahead and already ahead of the game,” she said. “My view is a customer service view. … I want to be responsive to the business needs.” — Amy Ann Stoessel C Effram Kaplan Managing director / principal Brown Gibbons Lang & Co. ffram Kaplan’s foray into the financial world began as an analyst trading S&P 100 and 500 options and futures. The business surrounding the investments of publicly traded companies certainly was intriguing, but he wanted to know more about what made the smaller businesses and middle-market firms tick. He transitioned from heavy analytics finance into consulting for former accounting titan Arthur Andersen and Capgemini, a multinational professional services firm. Then he re-evaluated his career goals. “I looked at the five years of my career and knew my next step would be for the long term,” Kaplan said. “I loved the finance, strategy and advisory parts of my career.” Armed with an MBA from the University of Chicago and an internship at KeyBanc Capital Markets, Kaplan joined Cleveland-based Brown Gibbons Lang & Co. in 2003 as an associate. He since has worked his way up to managing director and principal of the investment banking practice’s energy and environmental services group. “This sub-sector has a very long runway from a career perspective,” he said. “I get massive satisfaction in advising clients, watching how the firm has grown and even seeing industry associations turn to us for expertise because what we’re doing is of value.” Kaplan guides environmental and energy clients on mergers and acquisitions, recapitalizations, and debt and equity placement. His clients are involved in management of solid waste, environmental engineering, metals, nontraditional waste (medical, nuclear and oil) and energy. From coast to coast, Kaplan’s name is at the forefront of an energy or environmental company’s mind when a corporate finance assignment comes up, said Michael Gibbons, founder and senior managing director. Kaplan zigzags all over the country, meeting personally with clients to make sure their banking needs are met. “He has single-handedly become one of the best environmental bankers in the industry,” Gibbons said. He lives in Gates Mills with his wife, Stacey, and three chil— Kathy Ames Carr dren: Mia, Naomi and Simon. E CRAIN’S CLEVELAND BUSINESS How Ciuni & Panichi measures up... 40 years of experience, a proven program of on-time performance, proactive communication, and superior client service. Call today to learn how we can make a measurable difference for you. 216.831.7171 cp-advisors.com G the equipment your company needs—with Get the th financing solution that fits your bottom line. Equipment Financing and Leasing at FirstMerit Bank When Don needed to replace the equipment in his steel manufacturing plant, he immediately went to FirstMerit Bank. Thanks to their experienced Equipment Finance team and wide range of leasing options, Don was able to improve his company’s cash flow by financing 100% of the equipment cost, plus the additional associated soft costs. So now, Don’s plant has what it needs to succeed, and so does his bottom line. TO L E A R N MOR E, C O N T A C T : Mike Sommerfeld, Vice President, at 216-694-5661 or michael.sommerfeld@firstmerit.com. Follow the latest market trends @firstmerit_mkt Subject to credit approval. This is available for commercial purpose transactions only. 19 firstmerit.com Member FDIC 2424_FM14 20140428-NEWS--20-NAT-CCI-CL_-- 20 4/25/2014 1:40 PM Page 1 CRAIN’S CLEVELAND BUSINESS Gregg LaSpisa Executive VP Axa Advisors LLC, Cleveland branch regg LaSpisa views financial planGLaSpisa ning as a way to help people. said he thinks there’s a lack of education around issues such as retirement funds and higher education costs in today’s society. In previous generations, more corporations and unions took the lead on benefits like pension plans, he said, but, today, that responsibility often falls to individuals. “The need has never been greater,” he said. LaSpisa said the ability to help people is one of the main reasons he enjoys his job as the executive vice president of financial planning firm Axa Advisors LLC’s Cleveland branch. Axa focuses on financial advice for its clients, he said, not on selling its products. As executive vice president, LaSpisa, 40, still works with a small group of clients, mainly on issues of retirement and life insurance planning. He said he makes the process “client interactive” and eschews financial planning jargon. He also oversees the training of new advisers, of whom there have been plenty since LaSpisa joined the Cleveland branch in 2005. At that time, there were about 41 advisers in Northeast Ohio, LaSpisa said. Today, Axa has about 80 financial advisers in the Northeast Ohio area, which includes the Cleveland office and some satellite locations. The Cleveland branch’s territory stretches from Cleveland to Akron and from Toledo to Youngstown. It has about 15,000 clients, about 100 of whom LaSpisa works with personally. LaSpisa was brought in to help grow the company’s Northeast Ohio territory, which he has done organically over the years. The branch has tripled its revenue since 2005, although LaSpisa couldn’t share specific numbers. And, internally, the Cleveland branch moved from a ranking of No. 65 out of 66 offices in Axa’s network to No. 3 of 48 in 2013, #CRAINWTW WWW.CRAINSCLEVELAND.COM LaSpisa said. The company ranking takes factors like revenue and productivity into account. Raymond Sussel, a financial adviser at Axa, said the branch has grown dramatically since LaSpisa arrived. He said LaSpisa has a nonconfrontational leadership style, but he’s willing to go to bat for his advisers when an issue arises. Sussel, who has worked since 1986 at Axa and the company that came before it, said he enjoys the autonomy the company gives its advisers. Sussel is part of Stratus Advisors within Axa’s Cleveland branch. LaSpisa said he prefers to take a consultative approach when working with his top advisers. He views it as more coaching than managing. Before LaSpisa joined Axa’s Cleveland branch, he had been working in its Chicago office, which he joined just a few months out of college in 1995. LaSpisa has a bachelor’s degree in business management with a minor in finance from Loras College in Iowa. Outside of work, LaSpisa said he enjoys spending time with his family — he lives in Lakewood with his wife, Melissa, and their four children — going golfing and watching Cleveland sports teams and the Chicago Cubs. He also is a board member for the Ohio Rangers Football Club, a youth soccer program, and America Scores Cleveland, a nonprofit that combines soccer and poetry in an afterschool program. — Rachel Abbey McCafferty Middle Market Banking THE MOST IMPORTANT STEP FOR ANY GROWING COMPANY IS THE NEXT ONE. No two businesses take the same path and each one has a different definition of success. But the one thing all growing companies have in common is a next step. First National Bank exists to help you reach that next level — however high your sights are set. Our long-term focus on and commitment to our region’s economy make us a knowledgeable partner with a reputation for building prosperous relationships. To learn more visit fnb-online.com or call 1-800-555-5455. APRIL 28 - MAY 4, 2014 Tom Fraser President, CEO First Federal Lakewood he bank Tom Fraser leads today is the same one he used to walk past on his way to St. Edward High School and the first at which he had an account. In the time since the Lakewood native became president and CEO of First Federal Lakewood in January 2013, it has broadened its reach, adding two loan production offices and planning the July opening of a branch in Cleveland’s Gordon Square district. The bank has made a more concerted effort to grow commercial loans, too. The aim, Fraser said, is to double the bank’s assets over the next decade via a “good mix of quality business and home loans.” That will afford it the “scale necessary to address the regulations coming down … and give customers access to cutting-edge technology,” Fraser said. “In the face of consolidation and fewer banks here (based in Northeast Ohio), we’ve managed to grow and build a substantially sized community bank,” he said. First Federal Lakewood’s headcount, according to Fraser, stood at 390 in mid-April, up 42% from 275 in 2010. Mike Adelman, president and CEO of the Ohio Bankers League, remembers a couple years back how some Cleveland-area bankers told him he ought to meet Fraser. “They peer-to-peer identified him as a real mover and shaker,” he said. “Younger (with) fresh ideas. “He’s really engaging and sincere and present,” Adelman said. “In the current era of technology and multiple demands … a lot of people pride themselves on being multi-taskers. T Whatever the situation is in front of him right now, he’s focused on it. From what I can see, it looks like he is pulling together a solid team of individuals to really put that institution on a trajectory to do some greater things.” Fraser joined First Federal in 2007, serving previously as chief lending officer and chief operating officer. Prior to that, he was a member of the team that launched in the early 2000s Westfield Bank. Jon Park, chairman and bank leader of the Westfield Center-based institution, said Fraser proved a significant contributor to Westfield’s early success and growth. “Tom is a quick study,” Park wrote in an email. “He’s especially skilled at monitoring current economic and banking industry events from which he draws insight and perspective to guide decisions.” Fraser earned a bachelor’s degree in economics and a master’s degree in history at John Carroll University. “I always had an interest in serving our communities,” Fraser said. “I want First Federal to be part of the vibrant growth and fabric of Greater Cleveland. (I’m) particularly proud of the fact that we’re now lending in more neighborhoods in Greater Cleveland than we ever have before.” Fraser lives in Lakewood with his wife, Mary Ellen, and their three children. For the better part of 15 years, he refereed men’s college basketball games. A couple times a year, he still referees high school basketball games. He is on the board of the Ohio Bankers League and Beck Center for the Arts, and also is a member of the executive committee for Youth Challenge, a Westlake-based group that brings together children with physical disabilities and youth volunteers for sports and recreational activities. — Michelle Park Lazette CM Wealth Advisors Congratulates Douglas J. Smorag on his recent promotion to Senior Vice President and Director. CM FINANCING – TREASURY MANAGEMENT WEALTH MANAGEMENT – INSURANCE www.CMWealthAdvisors.com 216.831.9667 *4>LHS[O(K]PZVYZ0UJPZHT\S[PJSPLU[MHTPS`VMÄJLHUK ^LHS[OTHUHNLTLU[ÄYTOLHKX\HY[LYLKPU*SL]LSHUK6OPV 20140428-NEWS--21-NAT-CCI-CL_-- 4/25/2014 2:57 PM Page 1 APRIL 28 - MAY 4, 2014 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM 21 Cuyahoga River dredging will be a relief for ArcelorMittal By DAN SHINGLER dshingler@crain.com While there might still be disagreement over a long-term solution about what to do with sediment dredged to clear the Cuyahoga River, Cleveland’s major steel mill will get some supply-chain relief with a decision to move forward next month with this year’s dredging. ArcelorMittal relies on the river to receive ore, and like a lot of Great Lakes steel operations, its Cleveland mill has been eager to replenish its inventories after a brutal winter ON THE WEB Story from: www.crainscleveland.com shipping season that cut recent shipping volumes on the lakes by half. The company was quick to express its gratitude with a decision on Wednesday, April 23, by the federal government to move forward with dredging. “We are very pleased that the U.S. Army Corps of Engineers will be dredging the Cuyahoga River beginning this spring,” said Eric Hauge, vice president and general manager of ArcelorMittal Cleveland, in an email after the Corps’ announcement. “Dredging is essential to the continued use of the Federal Navigation Channel on the Cuyahoga River, the vital means of delivering raw materials needed to operate the ArcelorMittal Cleveland steel mill.” The Corps said it will go ahead and dredge about 225,000 cubic yards of sediment from the river — enough to fill 9,000 intermodal shipping containers seen on rail cars and semi trailers. It will dump the sediment in a confined dispos- al facility near Burke Lakefront Airport, which will contain any potential contaminants. The Corps had planned to dump the sediment, which comes from the river upstream of the lake, out further in Lake Erie. But the Ohio Environmental Protection Agency and the Corps disagreed over whether the river has become clean enough to handle its sediment in that manner, temporarily halting dredging plans. Now the Corps apparently will do, for now, what both the OEPA and ArcelorMittal were hoping. The steelmaker weighed in on April 14 as well, saying “the need to dredge the Cuyahoga River federal navigation channel becomes more acute each day.” Ore boats in mid-April were practicing “light loading” to compensate for river depths that were five to six feet below authorized limits, the company said, reducing the size of each boat’s shipment to the mill. Politicians on both sides of the aisle, including both of Ohio’s U.S. senators, were instrumental and effective in urging the Corps to move forward, according to ArcelorMittal. ■ LARGEST INVESTMENT ADVISERS RANKED BY ASSETS UNDER MANAGEMENT LOCALLY(1) Total regulatory assets under management locally (millions)(2) Total number of local accounts Minimum individual account (thousands) Portfolio analysts on staff Compensation for services 1 CBiz Financial Solutions Inc., dba CBiz Retirement Plan Advisory Services 6050 Oak Tree Blvd. S., Suite 500, Independence 44131 (216) 447-9000/www.cbiz.com $6,161.2 493 $1,000.0 5 Fixed fees, percentage of AUM and hourly Brian Dean 2 MAI Wealth Advisors LLC 1360 E. Ninth St., Suite 1100, Cleveland 44114 (216) 920-4800/www.maiwealth.com $3,536.5 1,085 $500.0 12 Fee only based on assets under management or set fee for non-investment services Gerald H. Gray 3 CM Wealth Advisors Inc. 30195 Chagrin Blvd., Suite 250, Pepper Pike 44124 (216) 831-9667/www.cmwealthadvisors.com $2,551.0 101 $5,000.0 NA Percentage of assets under management, fixed fees 4 Rehmann Financial 29065 Clemens Road, Bldg. B, Westlake 44145 (440) 356-4520/www.rehmann.com $1,335.1 670 $250.0 10 Fee or commission 5 Fairport Asset Management 3636 Euclid Ave., Cleveland 44115 (216) 431-3000/www.fairportasset.com $1,266.6 1,485 $1,000.0 4 Fee only 6 Fairway Wealth Management LLC 6055 Rockside Woods Blvd., Suite 330, Independence 44131-2317 (216) 573-7200/www.fairwaywealth.com $917.0 133 $2,000.0 5 Fee only, based on assets and/or scope of services 7 Sequoia Financial Advisors LLC 3500 Embassy Parkway, Akron 44333 (330) 375-9480/www.sequoia-financial.com $916.2 3,793 $0.0 4 Percentage of assets under management, fee and commission Thomas A. Haught Thomas A. Haught president 8 McDonald Partners LLC 959 W. Saint Clair Ave., Cleveland 44113 (216) 912-0567/www.mcdonald-partners.com $754.6 2,315 NA 2 Fee and commission Bill Hegarty Thomas McDonald president, CEO 9 MGO Investment Advisors Inc. 24400 Chagrin Blvd., Suite 310, Beachwood 44122 (216) 771-4242/www.mgo-inc.com $557.0 2,604 $15.0 5 Percentage of assets under management Michael Bradford Michael Moskal Moskal president 10 Cornerstone Capital Advisors 1507 Boettler Road, Suite G, Uniontown 44685 (330) 896-6250/www.ccadvisors.com $519.4 1,295 $100.0 3 Fee only W. Fearigo Mario C. Giganti Mark principal, senior adviser 11 St. Clair Advisors LLC 6120 Parkland Blvd., Suite 303, Mayfield Heights 44124 (216) 925-5670/www.saintclairadvisors.com $444.8 55 $5,000.0 2 Fee only, fixed or based on assets under management David W. Sommer 12 Landing Point Financial Group 36350 Detroit Road, Avon 44011-1506 (440) 934-7100/www.ameripriseadvisors.com/team/landing-point-financialgroup/ $404.3 2,326 NA 14 Percentage of assets under management NA 13 Inverness Holdings LLC One Chagrin Highlands, Suite 440, Beachwood 44122 (216) 839-5130/www.invernesswealth.com $359.2 332 $750.0 8 Fee and commission Jeffrey van Fossen Richard B. Renner principal 14 Vantage Financial Group Inc. 6200 Rockside Road, Cleveland 44131 (216) 642-7878/www.vanfin.com $357.9 2,000 NA NA Fee and commission NA George Szeretvai president, founder 15 Aurum Wealth Management Group LLC 6685 Beta Drive, Mayfield Village 44143 (440) 605-1900/www.aurumwealth.com $325.5 118 $1,000.0 2 Fee only Michael T. McKeown Eric N. Wulff Christopher D. Bart managing directors 16 Scott Snow (financial advisors) LLC 24601 Center Ridge Road, Suite 175, Westlake 44145 (440) 871-7669/www.s2fa.com $295.8 70 $1,000.0 2 Fee only Scott P. Snow Scott P. Snow managing director 17 Financial Management Strategies Inc. 9050 Sweet Valley Drive, Valley View 44125 (216) 642-1099/www.fmstrategies.biz $205.6 413 $50.0 2 Fee only, percentage of assets under management 18 Paradigm Wealth Management LLC 159 Crocker Park Blvd., Suite 400, Westlake 44145 (440) 892-5900/www.investpwm.com $132.2 59 $500.0 2 Percentage of assets under management Company Address Rank Phone/Website Source: Information is supplied by the companies unless footnoted. Crain's Cleveland Business does not independently verify the information and there is no guarantee these listings are complete or accurate. We welcome all responses to our lists and will include omitted information or clarifications in coming issues. Should your company be on this list? Send an email to dhillyer@crain.com to request a survey. (1) Companies that are registered with the SEC as investment advisers but do not have full control over where their clients' money is invested are included in the Investment Advisers list. This criteria is in keeping with the standard used by our sister publication, Pensions & Investments. (2) As of the most recent ADV filed with the SEC. Chief investment officer Top local executive Luke F. Baum president Richard J. Buoncore managing partner W. Wert Cynthia G. Koury James president, CEO Jeffrey Phillips Joseph P. Heider regional managing principal JT Mullen John Silvis Kenneth Coleman Heather Ettinger managing partners R. Gaugler Mark S. Weiskind Daniel CEO, managing director Ronald E. Bates CEO Joe L. Flinner CEO, private wealth adviser C. Knox Charles B. Elliott Jeffrey president Marnie Randel Douglas C. Kuhlman managing partner RESEARCHED BY Deborah W. Hillyer 20140428-NEWS--22-NAT-CCI-CL_-- 22 4/25/2014 2:58 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM APRIL 28 - MAY 4, 2014 Cargo service between Great Lakes and Europe sets sail By JAY MILLER jmiller@crain.com ON THE WEB Story from: Sentry Protection Products, a Lakewood company that makes and sells column protection products for use in factories and warehouses, is shipping a container of its bright yellow, impact-resistant bumpers to Europe on the first return trip of the Fortunagracht, the first regularly scheduled cargo service between the Great Lakes and Europe. “This is an incredible opportunity for Cleveland, Northeast Ohio and Ohio,” said Pierre van Hauwaert, the company’s international sales and marketing representative and president of AplusB Export Management, a Richmond Heights export development firm. “This adds a whole new aspect to the supply chain.” The return trip to Antwerp, Bel- Contact: Phone: Fax: E-mail: www.crainscleveland.com gium, will include a mix of machinery and containers, as well as some local beer and a yellow school bus. The Fortunagracht arrived in Cleveland late on Friday, April 18, loaded with containers of consumer and industrial goods, wind energy parts, machinery and other industrial equipment. It is expected to make monthly calls on Cleveland through the end of 2014. Mark Krantz, chairman of the board of the Cleveland-Cuyahoga County Port Authority, at a news conference on Tuesday, April 22, said this is the first direct cargo service between a Great Lakes port and Europe in more than a decade. Until now, cargo originating from or ending up in the Midwest had to “The board deserves credit for this foresight and, frankly, for their courage in launching this,” he said. “It’s not every day that a public entity takes business risk.” The Port Authority and Spliethoff Group believe they can attract customers with a lower cost and faster transit time to Europe. Krantz said the response has been so strong that Spliethoff Group and the Port Authority are considering adding a second ship as soon as mid-summer of this year. “We have been validated in this early response from shippers in both Europe and the United States,” he said. Krantz noted that cargo heading back to Europe has come from as far away as Iowa and California. Included on this first trip to Europe was a yellow school bus that ACO Polymer Products Inc. in be shipped to an East Coast port and then put on a train or a truck. Trorin Swartout, vice president of the Amsterdam-based Spliethoff Group, owner of the Fortunagracht, said his company was pleased with this first round trip. He said it will be more than half full in both directions. This cargo service is a pilot project — essentially, a ship chartered by the Port Authority. The hope is that, once the service is up and running and shippers know they can rely on it, revenue from shippers will offset the $850,000-a-month cost of the charter. A Port Authority projection developed last fall showed the service losing $136,250 in its first month but ending its first year of operation with a profit of $8,750. Will Friedman, the Port Authority’s president, lauded his board for committing the funding for this cargo service. REAL ESTATE Denise Donaldson (216) 522-1383 (216) 694-4264 DDonaldson@crain.com AUCTIONS CHARTWELL AUCTIONS | MAY 7 NE OHIO COMMERCIAL, RESIDENTIAL, OFFICE/WAREHOUSE & DEVELOPMENT LAND PARCELS 1-19 PARCEL 22 OFFERED WITH PUBLISHED RESERVE OFFERED WITH A PUBLISHED RESERVE OF ONLY: $95,000 PRICES 2/3RDS OF APPRAISED VALUES 5,400 SF OFFICE/ COURT ORDERED SHERIFF’S SALE WAREHOUSE CONDO 19 SINGLE FAMILY HOMESITES 10143 ROYALTON ROAD N. ROYALTON, OH 44133 IN MEDINA & STARK CO. MEDINA COUNTY COURT OF COMMON PLEAS CASE # 12CIV1276 & STARK COUNTY COURT OF COMMON PLEAS CASE # 2012CV03984 Dover Highlands Subdivision: Just south of Lafayette Rd. (SR 42), off Ryan Rd., 3 miles from downtown Medina & 5 miles from I-71: 6 Homesites with Pub Reserves from $19,343 - $21,344 Laurel Glen Subdivision: Heart of Brunswick just West of Pearl Rd., off Laurel Rd. near Laurel Square Shopping Center. 3 miles from I-71: 6 Homesites with Pub Reserves from $17,342 - $20,000 Turnberry Subdivision: Just north of SR 162 near Fox Valley CC. 4 miles from downtown Medina and 3 miles from I-71: 2 homesites with Pub Reserves of $26,013 & $28,014 Emerald Estates Subdivision: 6 Homesites off High Mill Avenue NW, just east of SR 236 & less than 5 miles from downtown Canal Fulton. 15 minutes from Akron-Canton Airport and 30 minutes from downtown Akron: Published Reserves from $22,678 - $25,346 For Brochure & Terms call Mike Berland, Court Appointed Auctioneer (216) 839-2032 Move-in ready property in pristine condition. Located in Royalton Business Park, this is part of a Class A Flex bldg built in 2002. Three combined units totaling 5,400 SF with front door parking. Reception, 3 offices (2,200 SF), conf room, kitchen, warehouse (3,200 SF) with three 12’ DIDs. FINAL On-Site Inspection Date: Mon., April 28 from 2:00 P.M. to 3:30 P.M. For Brochure & Terms call Mark Abood, OH RE Salesperson (216) 839-2027 – Mark Krantz chairman of the board, Cleveland-Cuyahoga County Port Authority Chardon is shipping to its corporate parent, the Ahlmann Co. of Germany, where it will be used to transport customers and others around the company’s hometown of Rendsburg. Also, Great Lakes Brewing Co. is shipping a small number of cases of beer to a European trade show, with an eye to establishing international distribution of its Dortmunder Gold and Edmund Fitzgerald brews. ■ Copy Deadline: Wednesdays @ 2:00 p.m. All Ads Pre-Paid: Check or Credit Card COMMERCIAL SPACE AUCTION 5222 Richmond Rd. Bedford Hts Two Farms and a Jeep 81 Years Accumulation Contractors Row. Lease or Sell, Stand Alone Bldg. Office/Shop/Warehouse -- 4000SF $249K 12539 CLARIDON TROY RD. CHARDON, OHIO 44024. Geauga County, 3.5 mile N of Burton SATURDAY – MAY 10, 2014 – 10:30 AM Real estate (265 Ac, 7 houses); one owner – 46 Farm Jeep (CJ-2A), PTO, orig. trailer – Preview: Sun. May 4, 1:30-3:30 AUCTIONEER/REALTOR: Russell T. (Rusty) Kiko, Jr., C.A.I., ext 115, 330-495-0923 rustykiko@kikocompany.com KIKO Auctioneers www.kikoauctions.com 216-798-5199 FOR RENT Parma Warehouse Available Clean, Safe and Climate Controlled. Reasonable rates up to 3,500 SF For daily on-line updates, sign up @ CrainsCleveland.com/Daily 216-469-7582 DON’T FORGET: Crain’s Cleveland Business on-line @ CrainsCleveland.com For all the latest business news...online PARCEL 23 OFFERED WITH A PUBLISHED RESERVE OF ONLY: $12,500 4,445 SF RETAIL/ SERVICE BUILDING 7428 LAKE ROAD CHIPPEWA LAKE, OH 44215 PARCEL 21 OFFERED WITH A PUBLISHED 4,445 SF One-story frame building in RESERVE OF ONLY: $120,000 good condition. Corner lot of .36 acres. 16’-18’ ceilings with overhead loading door. Excellent opportunity for retail or office/warehouse for service business 1975 N. DANBURY STATION RD. such as plumbing, electrical, HVAC, etc. FINAL On-Site Inspection Date: MARBLEHEAD, OH 43440 Wednesday, April 30 1:00 P.M. to 2:30 P.M. For Brochure & Terms call Mark Abood, OH RE Salesperson (216) 839-2027 CLASSIFIED BUSINESS SERVICES GAS STATION WITH C-STORE ON 1.04 ACRES C. W. JENNINGS INDUSTRIAL EXCHANGE OFFERED WITH A PUBLISHED RESERVE OF ONLY: $20,000 Global Expansion Consulting Construction • Acquisitions Exporting • Financing 3,000+/- SF COMMERCIAL BLDG. (855) 707-1944 PARCEL 24 11501 ST. CLAIR AVENUE CLEVELAND, OH 44108 Gas Station w/ C-Store of 2,304 SF on huge 1.04 acre corner lot. Complete interior/ exterior restoration. Includes walk-in cooler, 2 upright freezers, refrigerated display case, 3 underground fuel tanks of 10,000, 6,000 & 4,000 gallons. Located at corner of Danbury Rd. & Bayshore Rd. just off SR 2, the store is on a peninsula close to the Erie islands, Putin-Bay and Kelleys. Best location for Lake Erie Perch and Walleye. Attractions include Marblehead Lighthouse and Cedar Point. On-Site Inspection Dates: Tuesday, April 29 from 10:00 A.M. to 11:30 A.M. & Friday, May 2 from 2:00 P.M. to 3:30 P.M. For Brochure & Terms call Mark Abood, OH RE Salesperson (216) 839-2027 “We have been validated in this early response from shippers in both Europe and the United States.” FOR SALE CHEAP FLYNN ENVIRONMENTAL KITCHEN CABINETS UST REMOVALS • REMEDIATION DUE DILIGENCE INVESTIGATIONS Locally Made ProMark Cabinets (800) 690-9409 (216) 453-3654 BUSINESS SERVICE OWNERS! 3,000+/- SF Commercial building on 5,310 SF site with adjacent 4,320 SF parking lot. Property features two storefronts with 120’ frontage on heavily traveled St. Clair Ave. Owned by same family for 40+ years. Zoned Commercial, the property is ideal for a variety of uses including retail, service, restaurant and more FINAL On-Site Inspection: Friday, May 2 from 1:00 P.M. to 2:00 P.M. For Brochure & Terms call Mark Abood, OH RE Salesperson (216) 839-2027 PARCEL 25 OFFERED WITH A PUBLISHED RESERVE OF ONLY: $10,000 5.6 ACRES ZONED GENERAL BUSINESS CENTER RIDGE RD. & BRADLEY RD., WESTLAKE, OH 44145 Excellent Westlake Comm Dev Opportunity. Exceptional visibility, high traffic counts. City water & sewer, perfect for a variety of commercial uses. For Brochure & Terms call Mark Abood, OH RE Salesperson (216) 360-0009 For Brochure & Terms of Sale, Call: Mark Abood, OH RE Salesperson or Mike Berland 216-360-0009 ChartwellAuctions.com Hanna Chartwell / Chartwell Auctions, LLC Michael Berland, OH Auctioneer Submit your business card to promote your service. To find out more, contact Denise Donaldson at 216.522.1383 Crain’s Executive Recruiter The Cleveland Museum of Art is looking for a Director of Communications & Marketing. Visit clevelandart.org/about/ employment for more information. Looking for brains? CALL CRAIN’S Call Denise Donaldson for more information (216) 522-1383 To subscribe to Crain’s Cleveland Business To sign up call toll-free at 1-877-824-9373 or on-line @ CrainsCleveland.com Click on “Subscribe Now.” 20140428-NEWS--23-NAT-CCI-CL_-- 4/25/2014 APRIL 28 - MAY 4, 2014 3:20 PM Page 1 CRAIN’S CLEVELAND BUSINESS WWW.CRAINSCLEVELAND.COM 23 THEINSIDER THEWEEK APRIL 21 - 27 The big story: Philips Healthcare temporarily has suspended production operations at its medical imaging facility in Highland Heights while it works to improve its quality control processes. Philips stopped production voluntarily, but the shutdown was prompted by processrelated issues that federal regulators identified during a recent inspection. However, “there is no indication” that those issues have affected the safety of the medical imaging machines made at the facility, Philips said in a statement. Philips makes computed tomography scanners and molecular imaging machines in Highland Heights. “Our customers can remain confident in the safety of our products,” the company said. Zip it: The University of Akron, the city of Akron and Summit County hope to develop an $80 million, 9,000-seat arena across from Canal Park in downtown Akron that would serve as the home court for the Zips’ basketball teams and a venue for other sporting and entertainment events in the city. Summit County would own the arena. County officials are expected to ask voters in November to approve a 0.25% increase in the county’s sales and use tax to be used, in part, to fund the design and construction of the facility. The city and university are expected to provide land for the project. Cleared for takeoff: Cleveland Hopkins International Airport is in line for a $20 million facelift. The city-owned airport hired international architecture/engineering firm Leo A Daly of Minneapolis and the Cleveland firm Van Auken Akins Architects LLC to provide design services for renovations to the airport. The ticketing and baggage areas have been criticized by passengers as outdated. The fixes may help Cleveland Hopkins attract new airline service. United Airlines is ending its hub service at the airport in June. See editorial, Page 10 Gamesmanship: The Cleveland Browns sacked Bernie Kosar as a preseason television analyst. The Browns said they “are in discussions with Kosar on potential new roles” and noted he still could be part of the pregame broadcasts in the preseason. Kosar responded with a statement indicating he believes “this decision stems from my slurred speech impairment, which is a direct result of the many concussions I received while playing in the NFL.” The fan favorite said he hopes WKYC-TV, Channel 3, will “reconsider utilizing my in-game talents and overlook my concussion-induced impairment. I want everyone to know that I still bleed Brown and Orange.” WKYC president and general manager Brooke Spectorsky denied that Kosar’s sometimes-slurred delivery impacted the controversial move. A wanted man: Former Ohio State football coach Jim Tressel is a popular guy: He’s one of three finalists for the presidency at the University of Akron, where he’s now an executive vice president, and one of six finalists at Youngstown State University, where he used to coach. The Akron candidates will meet various university stakeholders, including faculty and students, through early next month. Youngstown State’s search committee late last week interviewed the six candidates via Skype. If the GOP won’t have us …: Cleveland is among 15 cities that have been asked to submit proposals to host the 2016 Democratic National Convention. In addition to Cleveland, the cities in the running are Atlanta, Chicago, Columbus, Detroit, Indianapolis, Las Vegas, Miami, Nashville, New York, Orlando, Philadelphia, Phoenix, Pittsburgh and Salt Lake City. Cities interested in bidding to host the convention must submit their proposal by 5 p.m. on June 6. REPORTERS’ NOTEBOOK BEHIND THE NEWS WITH CRAIN’S WRITERS Barrio heads for a new neighborhood: downtown mers as well as overflow seating in the arcades in the winter, Pace said. — Stan Bullard ■ In a switch, Cleveland’s Barrio Restaurant Group, which runs taquerias in Tremont and Lakewood, plans to open a downtown location at 5th Street Arcades partially because of the city center’s growing residential population. Its focus also will be on evenings instead of serving the lunch crowd. The neighborhood feel attracted Barrio, said Sean Fairborn, Barrio operating partner, as the local chain is “all about being a neighborhood destination.” He cited more typical reasons for adding a Gateway-area store as well, such as proximity to the Gateway sports venues and East Fourth Street. By Aug. 1, Barrio will occupy a long-empty hole on 5th Street’s south side — its last streetfront vacancy — and will help the property strategically, said Dick Pace, CEO of Cleveland-based Cumberland Group. Pace’s firm operates 5th Pace Street on the lower level of Residence Inn Downtown Cleveland in the landmark Euclid and Colonial arcades between 530 Euclid Ave. and 527 Prospect. The specialist in build-your-own tacos, tequila and whiskey will be open 4 p.m. to 2:30 a.m. weekdays and 11 a.m. to 2 a.m. weekends. With hours extending past the workday, Pace said, Barrio is designed to help build evening traffic to encourage merchants in the complex to stay open longer. Barrio will have outdoor seating in sum- WHAT’S NEW Valuation vet’s new gig offers ‘wealth of resources’ ■ A Cleveland native who has spent his career advising business owners — often on mergers and other transactions — has set his own succession plan into motion by merging his one-man practice into another. Rand M. Curtiss, who provided valuation services through the firm he founded, Loveman-Curtiss Inc., for 28 years, has joined Western Reserve Valuation Services LLC as a director, and is its only professional in Cleveland. An affiliate of the Cleveland investment banking firm Western Reserve Partners LLC, Western Reserve Valuation Services up until now had been comprised of four executives in Columbus who traveled to Cleveland to serve clients in Northeast Ohio. Now, local clients may turn to Curtiss, who has advised major public companies, privately held businesses and startups on valuation and other financial matters for nearly three decades. Over that period, he said, he’s advised some 3,500 clients. “I will be 64 this year, (and) I have loved being a sole practitioner,” Curtiss said. “But as I get older, some clients are saying … ‘How long are you going to be around?’ “This is a chance for me to assure my clients that even if I’m not around that there will be continuity of service for them,” he added. “And it gives me access to a wealth of resources.” — Michelle Park Lazette Bright idea Osborn, a supplier of industrial brushes, said the new cutback brush is used for angled removal of three or more layers of coating from pipe ends. The company worked with machine manufacturers to develop the cutback brush to make removal of pipe coating quicker and more cost-effective. The brush “completes the three steps in the process of standard coating removal simultaneously,” according to Osborn. It’s designed to clean the pipe edge, remove the pipe coating and grind the coating angle, all at one time, the company said. “Osborn wanted to solve a common issue in pipeline construction: preparing the coated pipes for welding,” said Jeff Naymik, marketing manager at Osborn. “The ½-inch thick coating has to be removed from the pipe end and leave an angle so that when welded together the pipe can be properly recoated to prevent corrosion. Previously available only from suppliers in Europe, the cutback brush features “a larger diameter and more knots than any brush currently produced in North America,” Osborn claims. For information, visit www.orborn.com. Send information about new products to managing editor Scott Suttell at ssuttell@crain.com. ■ The Cleveland Clinic remains in discussions about acquiring Akron General Health System. Through a spokeswoman, the Clinic confirmed it was still in talks with the financially hard-pressed Akron hospital, which it had originally planned to acquire through a joint venture with Community Health Systems, a for-profit hospital giant based in Tennessee. That deal, which was announced last August, soured in early January, though Clinic CEO Dr. Toby Cosgrove told Crain’s later that month that it still was interested in a takeover. Akron General hasn’t said who else it might be talking to, and a hospital spokesman said last Cosgrove week that no announcements were imminent. After the Clinic-CHS deal fell apart in January, Akron General CEO Dr. Thomas “Tim” Stover told Crain’s, “I’ve always had reserve plans in my back pocket, which is exactly what we’re going to Stover have to do.” Earlier this month, Akron mayor Don Plusquellic said Akron General and its rival Summa Health System should merge. Both hospital systems quickly dismissed the idea. — Timothy Magaw BEST OF THE BLOGS Excerpts from recent blog entries on CrainsCleveland.com. COMPANY: Osborn, Cleveland PRODUCT: 114-knot cutback brush The ‘back pocket’ plan is still a possibility ■ InsideHigherEd.com examined Cleveland State University’s new strategy to get students to degree completion faster and called it “a pretty simple idea that’s surprisingly uncommon.” The gist: Students are allowed — and encouraged to register for an entire year’s worth of courses before the fall semester. “In this first year that Cleveland State offered the option, 60 percent of students used it,” according to the story. “Officials expect that figure will climb to 80 percent next year, as they continue to advertise and sell the idea as a potentially money-saving tool.” Cleveland State president Ronald M. Berkman told InsideHigherEd.com, “I think it’s going to be of extraordinary importance toward completion. If you expect Course B to be given in the spring, and Course B is the course you need to take before Course C, but it turns out Course B is not given in the spring. … Those are very, very real complexities for students.” The website noted that many Cleveland State students commute, have a family and/or work part-time. Berkman says being able to plan ahead, stay on track and save time and money on the way makes it easier to balance those responsibilities. On ice ■ TheAtlanticCities.com looked closely at why it’s a big deal that almost half the Great Lakes are still covered in ice. As of April 10, “48% of the five lakes’ 90,000plus square miles were still covered in ice, down from a high of 92.2% on March 6,” the website said. That March figure “constituted the highest levels recorded since 1979, when ice covered 94.7% of the lakes.” The story noted that as the Great Lakes “slowly lose their historically large ice covers over the next few months, the domino effects could include lingering cold water, delayed seasonal shifts, and huge jumps in water levels.” This also is a big deal, at least in the short term, when it comes to commerce. “More than 200 million tons of cargo, mostly iron ore, coal, and grain, travel across the Great Lakes throughout the year,” TheAtlanticCities.com reported. “Even a little ice can make a big dent on this total. Only three shipments of coal were loaded up during March — 69% less, by volume, than last year.” Indeed, the Rocky River-based Lake Carriers’ Association, in its March shipping report, cited “ice formations, the likes of which have not been seen in decades,” as a main factor is “severely (limiting) cargo movement in U.S.flag vessels on the Great Lakes.” Two more years? ■ U.S. Rep. David Joyce, a Republican from Geauga County, probably enjoyed reading a recent story in Politico.com about the 2014 mid-term elections. The story noted that House Democrats, “battered by Koch brothers ads and facing a grim outlook for the midterms, are providing the clearest indication yet of how they plan to respond: By shoring up imperiled incumbents and only the most promising challengers, but most likely leaving some of the party’s upstart hopefuls to fend for themselves.” Joyce at one time was a key target for Democrats, Politico.com said. But “many Democratic operatives … no longer think it’s possible to unseat” Joyce, a freshman who occupies something of a swing district. After starting the 2014 election with around three dozen pickup opportunities, some Democratic strategists now believe “that figure is down to between 20 and 24,” Politico.com reported. 20140428-NEWS--24-NAT-CCI-CL_-- 4/25/2014 12:58 PM Page 1