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How to configure SIP Alias?
What is SIP Alias?
SIP Alias is an alternative address for your main SIP Address. Normally, when you have a user account
for one ITSP, you have one SIP address provided by the ITSP. However, with SIP alias, you can own
multiple SIP addresses over one user account. When you register with a regular user account, alias are
registered as well as the main SIP address. Then, when somebody dials the alias, the SIP URI bound to
the alias will ring.
How to achieve DID (Direct Inward Dialing) with SIP Alias
DID - Direct-Inward-Dial (also called DDI in Europe) is a service offered by a telephone company that
provides a block of telephone numbers associated with one phone line for calling into a company's
PBX system. The employees can have their extension numbers respectively, and the caller, via DID
function on Vigor router, can dial to any one of the extension numbers directly without passing
through auto-attendiant.
Below shows a scenario:
866668@iptel.org is the main SIP trunk set on Vigor 2820 IP PBX, and 3400017904@iptel.org is set
as SIP alias on Vigor 2820 IP PBX as well. Both share the same SIP account. When you complete the
registration for the main SIP trunk, an additional registration for the SIP alias will be automatically
performed. Therefore, in this case, if Benson wants to call Jacky, he has two options. One is using
auto-attendant by calling 866668@iptel.org. After hearing the greeting, Benson should press the
extension number 101 to call Jacky. The other is using DID by calling 3400017904@iptel.org, the call
will be forwarded to extension number 101 directly by the PBX system.
Follow the steps below to setup SIP Alias and achieve DID.
1.
Create a SIP Alias.
First of all, make sure your VoIP Service Provider supports SIP Alias. For example, iptel.org
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provides such service. When you register an SIP account 866668@iptel.org on iptel.org, you
will be provided with a sip alias 3400017904@iptel.org as well. See below.
2.
Setup SIP account on Vigor 2820 IP PBX.
Open the IP PBX>>Line Setting>>SIP Trunk page and configure the SIP account as follows.
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3.
Setup SIP Alias on Vigor 2820 IP PBX.
Open the IP PBX>>SIP Trunk List page and click on Alias List to enter the SIP Alias setup
page.
4.
Press one index and input the SIP Alias in the Alias Number fields. Select the associated SIP
account from Alias of SIP Trunk, which was created in step 2. Route the call to Jacky by
selecting Forward To Extension and the extension profile 1-101.
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5.
The configuration is completed.
Make sure the extension number 101 is registered. Next, Benson can make a direct call to Jacky
by calling 3400017904@iptel.org .
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