Jobs to Be Done
Transcription
Jobs to Be Done
Spring 2007 D.C. CONFERENCE COVERAGE INSIDE Jobs to Be Done IDENTIFY INFORMATION YOUR CONSUMERS WANT AND VALUE HOW TO RECRUIT THE BEST PEOPLE ENLIVEN YOUR SUMMER CONTENT Illustration by Michelle Wiese APME PRESIDENT’S CORNER Commitment reaps rewards Karen Magnuson is editor and vice president of news at the Rochester (N.Y.) Democrat and Chronicle. You can reach her by phone at (585) 2582220 or by e-mail at kmagnuso@democrat andchronicle.com The mailing address is 55 Exchange Blvd., Rochester, NY 14614-2001. ur industry is undergoing a sea change to meet the needs of consumers who want news and information at their fingertips as soon as it’s available. Many newspapers now offer everything from news alerts and podcasts to mobile services for PDAs and forums full of community conversation. Our Web sites are becoming more sophisticated with continual breaking news reports, countless photo galleries, engaging video stories, interactive graphics and deep databases. Almost everyone who worked strictly for our ink-on-paper products now has a hand in electronic delivery of news and information. More change is needed, however, to keep up with new technology and a morphing media landscape. Things are happening so quickly, it can make editors’ heads spin. How do we keep up with the latest consumer trends and be as innovative as possible while producing a daily report? And how do we maintain our fierce commitment to core values in the midst of so much transformation? Thankfully, the Associated Press Managing Editors Association is hard at work answering those questions and many others. Our annual conference, which will be held Oct. 3-6 in Washington, D.C., is the best place to network with others and learn about the latest trends. This year’s theme is ‘‘Fast Forward to the Future: 500 Great Ideas for Staying Ahead and Producing Great Journalism.’’ (See articles on pages 6 and 7 for more details about the conference.) You can plug in to APME’s editor network at any time, however, by joining one of our many committees. For example, if you would like to learn more about innovation happening in newsrooms around the country, join 2007 APME board of directors O 2 APME NEWS SPRING 2007 Front row (from left): Lance Johnson,The Day, New London, Conn.; Donna Reed, Media General, Richmond,Va.; Secretary Bobbie Jo Buel, Arizona Daily Star,Tucson; President Karen Magnuson, Rochester (N.Y.) Democrat and Chronicle; Past President Suki Dardarian, Seattle Times; Rob Humphreys, Culpeper (Va.) Star-Exponent; Carole Tarrant, Roanoke (Va.) Times; Hank Klibanoff, Atlanta Journal-Constitution. Second row (from left): AP Senior Vice President and Executive Editor Kathleen Carroll; AP Vice President and Managing Editor Mike Silverman; Program Chairman An- drew Oppmann, Appleton (Wis.) Post-Crescent; Jill Nevels-Haun, Fremont (Ohio) News-Messenger; Treasurer Karen Peterson, Tacoma (Wash.) News Tribune; Joseph Garcia, Arizona Republic; Rosemary Goudreau,Tampa (Fla.) Tribune;Tom Eblen, Lexington (Ky.) HeraldLeader. Third row: (from left): Calvin Stovall, Press & Sun-Bulletin, Binghamton, N.Y.; Peter Kovacs, New Orleans Times-Picayune; Everett Mitchell, Cherry Hill (N.J.) Courier-Post; Hollis Towns, Cincinnati Enquirer;Vice President David Ledford, Wilmington (Del.) News Journal; Ken Chavez, Sacramento (Calif.) Bee; Scott W. our Innovation Committee, headed by APME board member Scott W. Angus. Angus, who started attending APME conferences in the early 1990s, said he’s met many people through APME who have become mentors, confidants and great friends. ‘‘Being active in APME has broadened my knowledge of the industry beyond my community and my state,’’ said Angus, editor and vice president/news at the Janesville Gazette in Wisconsin. ‘‘It has given me a national and even global perspective on challenges and ways to address them. I can’t imagine a better Angus, Janesville (Wis.) Gazette. Back row: (from left): Mike Davis, Milwaukee Journal Sentinel; AP President and CEO Tom Curley; Journalism Today Chairman Steve Sidlo, Springfield (Ohio) News-Sun; Journalism Today Vice Chairman Otis Sanford, Memphis (Tenn.) Commercial Appeal; Ken Tuck, Dothan (Ala.) Eagle; APME Executive Director Mark Mittelstadt. Not pictured: Robin Henry, Atlanta JournalConstitution; Jennifer Houtman, Marietta (Ohio) Times;Troy Turner, Farmington (N.M.) Daily Times; Mark Bowden, Cedar Rapids (Iowa) Gazette. (AP Photo/Richard Drew) organization or a better group of people. It has been, by far, the greatest professional association of my career.’’ Do you want to help our industry improve diversity? Then join our Diversity Committee, headed by Calvin Stovall, executive editor of the Press & Sun-Bulletin in Binghamton, N.Y., and Marisa Porto, assistant managing editor of The News Journal in Wilmington, Del. This committee is working closely with UNITY: Journalists of Color and the APME Credibility Committee on a special project to CONTINUED ON PAGE 27 INDEX Presidents’ columns Hiring 2 Karen Magnuson, APME 23 Naomi Halperin, APPM 26 Jim Jenks, APSE Recruiting the right people APME News editor 18-19 Fellow editors share what works for them 4 Mark Bowden Questions for AP 4 Alternative leads, ombudsmen, rights to content You Make the Call 10-11 Do you agree with NBC’s decision to air excerpts of the video, photos and text the Virginia Tech gunmen sent? Cover story Consumers, not readers 12-14 What information do people really want from you? Use Jobs-to-Be-Done strategies to find out AP political coverage 22 AP goes deep and wide to cover 2008 presidential race Great Ideas 15-17 Hot fun in the summertime AP health and medical coverage 20-21 How AP delivers the health and science coverage your readers demand AP Member Showcase photos 24-25 December Member Showcase photo of the month, David I. Andersen, Cleveland Plain Dealer; January, Erik Trautmann, The Hour; February, Mike Terry, Deseret Morning News; March, Javier Manzano, Rocky Mountain News This issue Editor • Mark Bowden,The Gazette, Cedar Rapids, Iowa / mark.bowden@gazettecommunications.com Designer • Michelle Wiese,The Gazette Copy editor • Rae Riebe,The Gazette Printing • Cedar Graphics, Hiawatha, Iowa Conference The new Newseum awaits you 7-8 Conference attendees will be among the first visitors to the new building celebrating freedom of the press The Associated Press Managing Editors is a professional, non-profit organization founded in 1933 in French Lick, Ind. Its membership includes senior editors from more than 1,700 newspapers in the United States and Canada affiliated with The Associated Press. APME’s mission is to assist editors in coping effectively with newsroom management challenges, to monitor service provided by The Associated Press and to support journalistic excellence. APME also sponsors the National Credibility Roundtables Project, national Time-Out for Diversity and Accuracy and the NewsTrain. APME News is the quarterly magazine for APME members. For updates on APME activities and programs, go to apme.com, or write to apme@ap.org to request an e-mail subscription to APME Update. Supporting memberships are $100 a year; details are available at apme.com. SPRING 2007 APME NEWS 3 NEWS NOTES We are in the information business now Mark Bowden APME News editor mark.bowden@gazette communications.com he foot bone connected to the leg bone . . . the leg bone connected to the knee bone ... the knee bone connected to the thigh bone ... and so goes the old song, ‘‘Dry Bones.’’ The lyrics ultimately teach children how the bones of different sizes and shapes are connected together to make a person. At a time when editors are pressed to create and support a growing variety of products and services, many may be wondering how these new efforts are connected to their ‘‘day jobs’’ to service the core businesses — newspapers and Web sites. T To be sure, it’s a challenge, but if we focus on the goal of building or fortifying our position as a clearinghouse of information in the community, it all makes sense. We’re not in the newspaper business anymore, and probably haven’t been for the past decade or more when we jumped into the Internet. We’re in the information business, and our goal is to find that right mix of products and services to serve the information needs of the community. These are exciting times for an industry engulfed in change. Let APME News help you create the future. QUESTIONS FOR THE AP Questions for the AP are answered by Mike Silverman Associated Press managing editor Does the AP have an ombudsman or an ‘‘internal affairs’’ department to investigate significant questions raised about accuracy and objectivity of the news service reports? Q Rather than designating one person whose sole job is to field complaints, we have many ombudsmen available to you — all our bureau chiefs in the field and our news department chiefs at headquarters. Because of our special relationship with our members, we usually hear from you rather than directly from the public, though we often answer questions from the public as well. Having questions go to our department heads and chiefs allows us to engage with the membership and, we believe, strengthens that connection. At the same time, we don’t hesitate to loop in our Corporate Communications department when an issue — such as the specious claim that one of AP’s Iraqi police sources didn’t exist — requires a public defense against attacks by blogs or other media A 4 APME NEWS SPRING 2007 critics. What is the advantage of being a member of the AP versus simply being a customer of the news service? Q A Members own the AP and elect its board of directors. The board has broad powers under AP’s bylaws ‘‘to have control and management of all the affairs of the Corporation, except as otherwise provided in the bylaws.’’ AP customers who are not members have no such direct influence. Does its agreement with a member newspaper give AP the right to take original content from that newspaper’s Web site? Q The AP bylaws require that members ‘‘promptly’’ furnish, or share, news of their districts with the AP. The bylaws do not specify how that sharing is to take place. Over the years, that exchange has been accomplished in a variety of ways, using different technologies. Those ranged from providing carbon copies of member stories to the local AP bureau, to the ‘‘electronic carbon’’ system, and now e-mail sharing and posting of local content on member Web sites. As a practical matter, AP sees Web posting of local member content as another way to facilitate that sharing. A What has been the receptivity to the AP’s alternative leads for breaking news stories? Q A The appetite is huge — and growing, as newspaper editors tell us they are always seeking new ways to better distinguish what their readers can get on the Web from versions of stories they can offer in their printed product. Our daily spot checks of newspapers around the country show that optionals have proved most popular on stories that break early in the day and cry out for fresh material or a fresh approach before the newspaper is read the next morning. Over the first three weeks of March, for example, the most used optional was on the tornado that killed eight people in an Alabama school. The basic facts of the disaster were old news, so the optional explored the question of whether classes should have been dismissed earlier, in time to evacuate the school. A third of papers using the AP story went with the tornado optional. Play was similar on the conviction of I. Lewis ‘‘Scooter’’ Libby. That one analyzed the reasoning behind the jurors’ decision. Editors tell us that optional leads like those are particularly effective because they advance stories, look at unanswered questions and tell readers things they didn’t already know. QUESTIONS? If you have questions you’d like The Associated Press to answer in APME News, let us know. E-mail questions to mark.bowden@gazettecommunica tions.com or call Mark Bowden, APME News editor, (319) 398-5869. INNOVATIONS New APME award to honor innovators I s it new? Is it different? Is it great? If it is, APME wants to know. APME this year is introducing the Innovator of the Year Award, which will go to the newspaper that ‘‘demonstrates a bold, creative effort to improve a news or information product and increase audience,’’ said Scott W. Angus, executive editor of the Janesville (Wis.) Gazette and coordinator of the innovation award. APME board members will narrow the entries to three finalists, which will be presented at the 2007 conference. Attendees will vote to select the winner. The new category was the brainchild of APME President Karen Magnuson, executive editor and vice president of the Rochester (N.Y.) Democrat and Chronicle. Magnuson said she wanted to highlight and reward the inventive changes newspapers are making. The innovator honor is one of several awards that will be announced when APME meets for its annual conference in Washington, D.C., Oct. 3-6. APME once again will recognize standout entries in four primary categories — First Amendment, public service, international perspective, and convergence. The general contest also is open to any member paper of APME. Entries must have been published between Aug. 1, 2006, and July 31, 2007. Hollis Towns, executive editor of the Cincinnati Enquirer and APME contest committee chairman, is encouraging member newspapers to participate. ‘‘Papers across the country are doing great things, and this is an opportunity for members to showcase their fine work,’’ Towns said. During the 2006 awards ceremony in New Orleans, members heard from winning newspapers that tackled everything from federal fiscal mismanagement to the excitement and energy of the South by Southwest festival. ‘‘The entries last year were phenomenal, and we expect no less this year,’’ Towns said. For more information, go to www.apme.com/awards HOW TO ENTER THE COMPETITION FOR THE APME INNOVATOR AWARD The APME Innovator of the Year Award recognizes innovation in print, online, management, structure or other area that demonstrates a bold, creative effort to improve a news or information product and increase audience. Demonstrable success is not essential but could improve the entry’s standing. Eligibility: The competition is open to any editor or staff member of an AP member newspaper, a team from a member newspaper or a newspaper. Contest period: Entries must have been published or launched between Aug. 1, 2006, and July 31, 2007. Submissions: • All entries must be submitted with an entry form available for downloading at www.apme.com • Online — If an entry is not available to the public during August, September and October, the entrant is responsible for making the site available to judges through a Web link. • Print — Submit tearsheets, PDFs or CD. • Online and print — Combinations are welcome and should be submitted according to rules for both. • Management, structure or other — Explain thoroughly the innovation and how it improved or increased efficiency, effectiveness, coordination and audience or enhanced the newspaper’s competitiveness or ability to improve content. Provide examples of resulting content as appropriate. Deadline: Entries must be submitted by Aug. 15, 2007. Judging: A panel of APME board members will judge all entries and select three finalists. The finalists will be presented to attendees of the APME conference in Washington, D.C., Oct. 3-6, and a vote of attendees will determine the winner. A representative of each finalist will be asked to present his or her newspaper’s entry at the conference. Attendance is not required to win. Entry fee: $50. Recognition: The APME Innovator of the Year will be honored at the APME conference in Washington, D.C., and will receive a plaque recognizing the winning effort. Also, APME’s quarterly magazine, APME News, will feature the winner in a cover story in its winter 2008 edition. Information: Contact Scott W. Angus, APME Innovation Committee chairman, sangus@gazetteextra.com or (608) 755-8250. SPRING 2007 APME NEWS 5 2007 CONFERENCE Come early, stay late ashington, D.C., especially in early October, is the perfect place to attend a conference and then extend the visit a couple of days. One can tour for weeks and still not hit all the major and minor attractions. Assuming you’ve already hit the Smithsonian museums a couple of times, toured the Mint with your third-grade class and have been awed by the power of the Vietnam, Lincoln and assorted Mall memorials, consider these new or limitedtime-only events: • The National Museum of the American Indian — This beautifully designed museum on the National Mall offers an eye-opening look at the culture and lives of American Indians. One ongoing exhibit chronicles Indians in the Washington, D.C., region from 1600 to the present with an astonishing display of photographs and artifacts. • The Spy Museum — You need at least two hours to ‘‘gather your own intelligence’’ at this packed museum. Current W exhibits include a collection of more than 200 spy devices from invisible ink to ingenious disguises. Admission is $16 for adults. • The World War II Memorial — Opened in 2004, this memorial is a beautiful space that combines classical and modern architectural details. It is worth a stop off the tour bus. • Ansel Adams — A special showing of 125 photos by Ansel Adams at Cocoran Museum will include a number of rarely exhibited prints along with several of his iconic landscapes. Tickets are $12. • ‘‘Shear Madness’’ — A ‘‘comedy whodunit’’ in which the audience helps solve the crime is a long-running Washington favorite at the Kennedy Center. It plays seven times during the first week of October. Tickets range from $40 to $50. • The National Symphony Orchestra — Conducted by Leonard Slatkin, the symphony will perform Beethoven’s Ninth Symphony at the Kennedy Center at 8 p.m. Oct. 6. Tickets range from $20 to $80. API to hold mini-seminar at 2007 APME conference he American Press Institute will offer APME members attending the 2007 conference in Washington, D.C., an exclusive two-hour sampler of its most innovative training and ideas. API will design and lead workshops Friday afternoon, Oct. 5, in a first-of-its-kind arrangement that will focus on change, innovation and news leadership. The three leading elements on the ‘‘API Experience’’ segment during the conference will be: • Lessons from Newspaper Next. API will update APME members on this initiative that’s spreading throughout the newspaper industry. For example, this segment will explore the needs and unmet needs of the audience and the community, as well as new ways to communicate news and information to the target audience. • Culture change and collabo- T Auction needs your special items t is time to start thinking about how your newspaper will be represented at this year’s APME Foundation auction. Each year newspapers showcase their communities with generous gifts that are made by local artisans or that represent the unique offerings of the region. Those gifts will be sold to APME members at this year’s conference in October in a silent auction or during a boisterous bidding war during the live auction. Auction chair Suki Dardarian is planning to present a rich array of can’t-pass-on items. ‘‘We’re soliciting great items that celebrate the history of journalism, as well as those I ABOVE:The National Museum of the American Indian opened in 2004. (McClatchy Newspapers) LEFT: Queen Elizabeth of England and Mary Bomar, National Parks Service director, tour the World War II Memorial in May. (AP Photo) 6 APME NEWS SPRING 2007 ration. Using the experiences and teachings of API’s The Learning Newsroom, a threeyear project to help newsrooms improve their capacity to produce better journalism, API will talk about the tools needed to break away from old workplace structures to create a more collaborative, creative newsroom culture. • Leadership self-awareness. API’s Leadership Effectiveness tools will help editors recognize how they promote or inhibit constructive culture and innovation in their newsrooms. This understanding can enable them to meet their goals and have the impact they desire. Also, API will invite 12 APME editors to participate in special storytelling workshop, guided by API facilitators, before the conference. Those editors will then share observations from the training as part of the Friday workshops. ever-popular sports tickets and special trips,’’ said Dardarian. ‘‘It will be a fabulous evening with music, dancing and high-stakes bidding!’’ Need a suggestion of something that will get an arm-waving response at the auction? Talk to Dardarian; ask your staff and be on the lookout for that unique item or opportunity (trips and tickets are always hot!) that you will be proud to sponsor this year. In addition to providing a reason for a great party, the auction is a key way the APME Foundation is sustained and portions of the annual conference funded. For more information, contact Dardarian at (206) 464-2791 or sdardarian@seattletimes.com 2007 CONFERENCE See the new Newseum Be among the first visitors to the new building that celebrates freedom of the press By Adell Crowe USA Today ditors attending the 2007 Associated Press Managing Editors conference in Washington, D.C., in October will be treated to a VIP experience at the new Newseum, the Freedom Forum’s interactive museum of news. APME and its sister organization, the Associated Press Photo Managers, will open this year’s conference at the Newseum on Wednesday, Oct. 3. Attendees E will get special access to the 250,000-square-foot facility that afternoon, followed by a welcome reception at the site sponsored by the Freedom Forum. The rest of the conference, which boasts the theme, ‘‘Fast Forward to the Future: 500 Great Ideas for Staying Ahead and Producing Great Journalism,’’ will be at the JW Marriott Hotel on Pennsylvania Avenue. Workshops and programming at the JW Marriott will begin Thursday, Oct. 4, and go through Friday, Oct. 5. The conference concludes Saturday, Oct. 6. Register for the conference now and save: • Save $50 by registering on the APME Web site now. https:// s08.123signup.com/servlet/ SignUp?P=15217811911540190 00&PG=1521781182300 • Take a look at our convention hotel, the JW Marriott. https:// s08.123signup.com/servlet/Sig nUp?P=521781191154019000& PG=1521781182300&Info= The facade of the new Newseum has a 50-ton, 74-foot-high marble engraving of the First Amendment.There are 264 sections with 12-inch letters and characters that spell out all 45 words in the amendment. Charles Overby, chief executive of the Freedom Forum, the non-profit organization that underwrites the Newseum, says the Newseum is not meant to be a monument to the press, but to its freedom.The building’s grand opening is scheduled for Oct. 15. SPRING 2007 APME NEWS 7 2007 CONFERENCE Newseum by the numbers By Christy Mumford Jerding Freedom Forum editorial director ow many words, images, artifacts and videos does it take to fill a museum of news? We did the math. H Jack Hurley, senior vice president for broadcasting at the Freedom Forum, describes work on the Newseum during a hard-hat tour in late March with leaders of the Associated Press Managing Editors and AP Photo Managers. Listening are APME Executive Director Mark Mittelstadt and conference floor director Jon Broadbooks. (Photo by Kate Patterson, USA Today) magazines in the News History Gallery Newseum complex at Pennsylvania Avenue and Sixth Street NW, Washington, D.C., including residences and restaurant ordered for the Newseum 30,000 — Total number of historic newspaper front pages in the Newseum collection, going back nearly 500 years 6,180 — Artifacts in the Newseum collection 2,757 — Age, in years, of the oldest artifact (a statue from ancient Egypt) 90 — Height, in feet, of the Great Hall of News atrium (The Sistine Chapel is 68 feet tall.) 65 — Pulitzer Prize-winning photographers interviewed 50 — Tons of Tennessee marble used to create the First Amendment facade on Pennsylvania Avenue 15 — Theaters 14 — Major galleries 12 — Additional exhibit areas 8 — Panels of the Berlin Wall, each weighing about 3 tons 1,800 — Images on display, including cartoons, comics, front pages, photographs and other graphic elements 7 — Levels of the building 2 — State-of-the-art television 1,063 — Press passes in the collec- 1 — The First Amendment is carved tion 8 APME NEWS SPRING 2007 375 — Historic newspapers and 100 — Miles of fiber-optic cable um’s gallery scripts A 500-seat auditorium to be used for programs on the value of press freedoms and the First Amendment takes shape at one end of the Newseum. (Photo by Kate Patterson, USA Today) of dollars, by the Freedom Forum in the Newseum building project 643,000 — Square footage of the 100,000 — Words in the Newse- The new Newseum, meant to be a monument to freedom, takes shape on Pennsylvania Avenue. (Photo by Kate Patterson, USA Today) 435 — Total investment, in millions studios into the Newseum’s exterior wall From left: APME President Karen Magnuson, program Chairman Andrew Oppmann, conference floor director Jon Broadbooks, Pam Galloway-Tabb (center), vice president for general services at the Freedom Forum, APME Executive Director Mark Mittelstadt and Vice President David Ledford. (Photo by Kate Patterson, USA Today) Q&A YOU MAKE THE CALL Q&A: Media responsibility Did NBC err by airing what it received from the Virginia Tech gunman? The situation: NBC News broadcast about two minutes of the 25-minute tape and a handful of the 45 photos sent by Seung-Hui Cho, the gunman who killed 32 people at Virginia Tech on April 16. Do you agree with NBC’s decision to air excerpts of the video, photos and text the gunmen sent? ‘‘You Make the Call’’ is a Q&A feature on news ethics by Jennifer Houtman, managing editor of the Marietta (Ohio) Times and cochairman of the APME Credibility Committee. If you have an ethical situation you’d like explored, of if you would like to be a part of the discussion of an ethical issue, please contact Houtman at (740) 3765437 or by e-mail at jhoutman @mariettatimes.com 10 APME NEWS SPRING 2007 From Mike Throne, general manager/ managing editor, Chillicothe (Ohio) Gazette: Y es, I agree with the NBC News decision to air segments of the killer’s video and other parts of the manifesto because they helped explain the killer’s mind-set when he decided to go on his ram- page. At the Gazette, we didn’t use any images from the video and ran the story about the discovery of the tapes on an inside page. That’s our decision, given our community standards and local sensibilities. We’ve also focused on local angles to the story (how our local regional campus would handle such a situation, a local professor who conducted a security review at Virginia Tech, etc.) rather than all the stories about the killer and his ramblings. Two arguments can be made against publishing multimedia of the killer. The first argues that, by publishing them, NBC gave the killer what he wanted: to kill and get notoriety, even in death, for doing so. The second is the tapes have no news value. There’s no question the manifesto and photos answer why the killer did what he did — maybe not a clear answer, but an answer nonetheless. It also helps the biggest question of the Virginia Tech shootings: Why did this happen? It’s not enough to boil the killer’s motives down to mental illness. Many readers and viewers want to understand the triggers to his behavior. The killer’s photos and writings help to answer that question. Therefore, they have news value. However, there’s the first argument, which also comes into play. There’s no question that it’s possible others may look at the killer’s writings and photos and emulate his behavior. But it’s also clear that NBC used only a small amount of what it received. In my mind, that’s balancing, answering the public’s questions with concerns about media overplay, and that’s the correct decision. Without question, the events of April 16 at Virginia Tech were tragic, but helping everyone to understand exactly what happened in the mind of the killer is journalism’s obligation. YOU MAKE THE CALL From Maria Lorensen, editor, Martinsburg (W.Va.) Journal: From Bob Gabordi, executive editor,Tallahassee (Fla.) Democrat: BC was correct to air the Virginia Tech killer’s manifesto. The network probably realized sometime after the initial airing (perhaps after hearing from mental health professionals) that it shouldn’t continue to air the piece ad nauseam for fear of spurring copycats. Therefore, the network scaled back. And that scaling back, I believe, was appropriate. The day after the manifesto was released, our small daily newspaper opted not to run the photo of the killer with the gun on Page 1. Instead, we ran a photo of a vigil at our small local university. Several readers called, including one who said she had the option of buying any one of six newspapers at the train station that morning. She chose ours because we opted not to picture the killer with his gun. Clearly, the media bear an enormous responsibility for what gets printed, what gets aired. In small markets, we worry as well about copycats. After the Virginia Tech massacre, a local high school was evacuated after a bomb threat. Students sat on bleachers for most of the morning, while law enforcement checked and rechecked the school. We ran that story on Page 1. It’s a story we wouldn’t have played with such prominence six months ago. So much of what we do is a balancing act. Sometimes we get it right; sometimes we don’t. And when readers believe we don’t, they let us know. This past Labor Day, we covered a shooting at the same local university mentioned above. A father gunned down his two sons who were students, and then turned the gun on himself. After careful thought and much discussion, we opted to run a photo of one of the dead sons on Page 1. Most of the backlash came from university students. As part of a panel discussion a month later, my chief photographer and I explained our rationale. While the students didn’t necessarily agree with our decision, they at least understood why we did what we did: Nothing like this had ever happened on this idyllic campus before. irst, I’m not really sure this package of materials and grievances can accurately be called a manifesto. That suggests a carefully thought-out position or policy statement. This strikes me more as a collection of the mind of an emotionally deranged young man, a tortured mind incapable of a manifesto. Calling it that elevates it, in my mind, and victimizes the victims and their families by suggesting he had a cause. Clearly, based on former classmates’ recollections, this man had been bullied and treated very poorly in high school. In some way or another, many people are; growing up is very hard. But no one has ever done this before, so I do not want to contribute to misinformation by calling it a manifesto. That said, I think NBC was right in turning the materials it received over to police, and I think it should have reported fully on the contents of the materials it received. It is less important to me that it release wordfor-word, photo-by-photo everything it received. I think it is always important to weigh the public good of what we do or write or broadcast against the potential for harm. Historically, we have always done so in times of tragedy. We have always made those kinds of value judgments on behalf of our communities. Newspaper editors do it every day, asking if this photograph or that is too graphic or painful. At times, we decide the news warrants the picture or the graphic description. At times, we decide not to publish blood and guts for its own sake. This is no different from those kinds of decisions. We are balancing values and rights. The public good of the release of the manifesto vs. the public harm, including making a value judgment on whether its immediate release gets in the way of understanding this crime. We have a responsibility as journalists to report the news and to inform the public. That does not have to be at odds with being good citizens or caring people. N F SPRING 2007 APME NEWS 11 COVER STORY CONSUMERS, NOT READERS Are you supplying useful information and services people really want, when and how they want them? Learn how by following Jobsto-Be-Done strategies 12 APME NEWS SPRING 2007 By Elizabeth Adams Managing editor Augusta (Ga.) Chronicle J obs to Be Done. It’s a phrase you’ve heard if you’ve attended a Newspaper Next (aka N2) presentation in the past six months, as thousands in the industry have. In September, the American Press Institute began releasing findings from its yearlong study on restoring growth in the newspaper industry. A key concept of N2 is that consumers don’t buy products, they hire them to get key jobs done in their lives. Newspapers across the country are pondering the process of identifying the ‘‘jobs’’ that people in their market need done and crafting corresponding solutions. For a mom having trouble finding child care, the answer could take the form of a baby-sitter database. For someone seeking a mechanic or plumber, a service directory with user reviews could be useful. But what does this mean for you and the journalists in your newsroom? Stephen T. Gray, managing director of Newspaper Next for the American Press Institute, said newspapers can improve by applying some of the Jobs-to-BeDone strategies. ‘‘One of the things newspaper people need to realize is that the rising number of people who don’t regularly read a newspaper simply find that it doesn’t get a critical job done in their everyday lives.’’ Stephen T. As an example, Gray Gray suggests Managing direcexploring tor of Newspaper Next for the the Jobs-toBe-Done American Press needs of Institute people who want to read about schools. Newspapers often write about education from an institutional perspective, covering school board meetings, etc., Gray said. ‘‘The mom or the dad is not necessarily concerned with what the board is doing,’’ he said. ‘‘They want to know, ‘How can I get the most out of the educational resources that are available to my child?’ ‘’ The N2 Tools section of the Newspaper Next Web site (www. newspapernext.org) includes Jobs-to-Be-Done interview forms. But to accompany this article, Gray molded questions specifically for newsrooms. (See list.) ‘‘All of the questions will help reporters understand the many urgent jobs arising in people’s lives, and you can get more specifics by taking No. 6 and plugging in your beat,’’ Gray said. Are there important gaps or shortcomings in the information you wish you had about _____ _____ (education, health care, government, etc.)? ‘‘I can’t think of anything healthier than having face-toface conversations with the individuals that you want to serve,’’ Gray said. Gray suggested that reporters monitor and participate in online discussion forums to see what people are talking about and what problems they’re having. Focus groups are another option. ‘‘We tend to have reader panels where we ask about the things we do. We could have a consumer panel where we ask about what people are trying to get done in their lives and what are some possible solutions,’’ he said. ‘‘Some of this stuff wouldn’t look like journalism. But it could definitely lead to stories. It would frame the story differently if we were in frequent contact with real humans about what they’re trying to get done.’’ Readers vs. people Gray said he shies away from the word ‘‘readers,’’ preferring ‘‘people,’’ ‘‘individuals’’ and ‘‘consumers’’ instead. In most newspaper markets, as much as 40 percent of the people are not readers, Gray said. These non-readers present vast growth opportunities. ‘‘In the last 50 years, we’ve gone from an extremely narrow pipeline for delivering information, to a time when anyone can get anything on the Internet,’’ Gray said. ‘‘The local newspaper’s opportunity is in finding out what their frustrations are — the gaps COVER STORY and shortcomings in what’s available and what they can’t get.’’ Making contact Augusta, Ga.-based Morris Communications Co., whose media holdings include 27 daily and 16 non-daily newspapers, hired two University of Missouri graduate students to conduct Jobs-to-Be-Done research in Augusta and other markets. During their four-month internship as market analysts, Tina Qiu and Isabel Ordonez are interviewing women, young people and businesses — including newspaper employees. Although they began by interviewing individuals, they soon switched to meetings with existing groups. The one-on-one interviews were too time-consuming and not productive, said Jim Smith, the vice president of research and development for Morris. Common problems are identified faster during the group discussion as participants chime in about having similar problems. The team starts by distributing a one-page questionnaire. That is followed by a group discussion. ‘‘We focus essentially on communication problems,’’ Smith said. In Augusta, the Morris interns interviewed two groups of stayat-home-mothers, an AfricanAmerican women’s group and some business networking organizations. They met with several women’s groups in other cities. ‘‘The people we’re talking to are not used to being talked to by reporters,’’ Ordonez said. ‘‘Newspapers will have to incorporate Tina Qiu (left) and Isabel Ordonez conduct Jobs to Be Done research for Morris Communications Co., based in Augusta, Ga. Both women are journalists pursuing master’s degrees at the University of Missouri. (Elizabeth Adams Photo) more research into their daily routines to stay in touch.’’ Common denominators Another point Smith said newsrooms should note: Newspaper coverage tends to focus on what’s unique or atypical. The Jobs-to-Be-Done approach casts a broad net that identifies big problems that consumers share. Content or products that address those issues may be more relevant to a larger audience than what newspapers are providing now. After the interns complete their research, Morris plans to produce a Jobs-to-Be-Done ‘‘cookbook’’ that its properties can apply in their individual markets. ‘‘What we’re planning is a SWAT team strategy,’’ Smith said. ‘‘The idea is to get fundamental information back fast.’’ Newspapers will set up meetings in their communities, and students or stringers hired on location will conduct the meetings. Reporters and editors will be invited. ‘‘We like to have reporters around,’’ Smith said. The Jobsto-Be-Done sessions provide raw data that any good journalist could use as a bank of story ideas, he said. For Morris, Smith said, the goal of Jobs to Be Done is to identify products and services targeting non-consumers and non-advertisers. ‘‘When you identify jobs that the newspaper can’t do, you have a strategy for new products,’’ Smith said. ‘‘It’s far more useful to follow the market. It’s easier than imposing your product ideas and testing them.’’ Smith said you also can ask, ‘‘Do we need another product to serve this need or can we do it with the newspaper?’’ In March, the Morris team traveled to Holland, Mich., where the Morris newspaper, the Holland Sentinel, is located. Working with students from the Medill School of Journalism at Northwestern University, the team spent two days meeting with groups from the community. The students are using what they learned to develop a product strategy for Zeeland, Mich., a town of about 6,000. Newspapers are uniquely qualified to execute the Jobs-to-BeDone approach, Ordonez said. She and Qiu, who have worked as reporters, are using journalistic methods to conduct research. They find people in the community, set up interviews and ask questions. ‘‘This combines reporting techniques and strategies with a focus-group mentality,’’ Ordonez said. Market analysts Tina Qiu (left) and Isabel Ordonez meet with Jim Smith, vice president of research and development for Morris Communications Co., weekly to discuss what they’ve learned in Jobs to Be Done interviews. (Elizabeth Adams Photo) SPRING 2007 APME NEWS 13 COVER STORY What jobs are needed? Of the seven Newspaper Next demonstration projects, The Desert Sun in Palm Springs, Calif., was the most newsroom-based, said API’s Gray. (View the Sun’s summary at www. innosight. com/news papernext/ gannett1. html) Steve SilberSteve man, executive Silberman editor, said The Executive editor Sun continues of The Desert to employ Jobsto-Be-Done Sun thinking as it revamps the information it provides and how it provides it. The N2 experience has become part of the culture. ‘‘We’re talking to consumers and non-consumers all the time,’’ Silberman said. Three essential questions The Sun staff is always asking: 1. What is the job consumers want done? 2. What job do businesses want done? 3. What job do we need to do? The answers can mean focusing on many different jobs besides delivering news, Silberman said. The Sun is doing more with databases online, recently posting systemwide test scores where parents can call up results by school. 14 APME NEWS SPRING 2007 It has created a pet playoffs feature on its Web site that allows people to vote on their favorites and upload photos of their pets. About 30 reporters shoot video. Reporters are textmessaging breaking news from meetings and hearings. In April, The Sun launched a weekday audiocast of local news that is aired on a local radio station. A freelancer works with the staff to summarize and record the headlines of the day. ‘‘That’s a new job to be done for us, a new way of reaching nonconsumers,’’ Silberman said. Rick Green, The Sun’s managing editor, said audiocasts have been well-received and would expand to other stations soon. The Sun also used the Jobs-toBe-Done approach to revamp its monthly business publication. ‘‘We had a lot of conversations about why anybody would want it,’’ Silberman said. They learned that the job local businesses needed done was to learn more about how to grow their businesses. The Sun narrowed the Business Review’s focus to better suit that need — taking out general-interest consumer information, for example. It switched from full-run home delivery to direct mail to 17,000 businesses. The Jobs-to-Be-Done approach meshes with other innovations The Sun was pursuing, such as delivering what information people want, when and where they want it. Silberman cited this as an example: A wreck on a major highway one morning recently brought traffic to a standstill. Text messages and an e-mail blast alerting drivers went out at 6:41 a.m. The next day, The Sun ran a fullpage house ad featuring a photo of the backed-up cars with the line: ‘‘Were you snarled in this?’’ Sign up for free breaking news text alerts, the ad advised, and ‘‘next time you’ll know before you go. ’’ Saving people time? Now that’s a job we all need done. These 8 questions help identify Jobs to Be Done tephen T. Gray, managing director of Newspaper Next for the American Press Institute, says newsrooms can use the Jobs-to-Be-Done approach to get a better understanding of common problems, issues and opportunities — small or large — that frustrate the people in our communities. S ‘‘Virtually every such issue has an information component, often a local one. Our goal is to learn how we can use our skills and resources to help them navigate these challenges and thereby become indispensable in their lives,’’ he says. ‘‘You want to find out where they’re frustrated with the available solutions and how they think these needs could best be met,’’ Gray says. He offers eight questions that could be posed to the public: 1. What are some things you’re trying to get done at the moment? Or were trying to do recently? 2. What frustrates you about trying to get this done? 3. Where, when and how do you or did you go about trying to deal with this issue? 4. How would you describe an ideal solution? And how would it make you feel? 5. Are there frustrating gaps or shortcomings in the information you need to deal with these or any other situations in your life? 6. Are there important gaps or shortcomings in the information you wish you had about what’s going on in your neighborhood, schools, community and region, or in the nation and the world? 7. What, for you, would be the most convenient way to get this kind of information? 8. How would you describe an ideal solution — for you — for keeping up on what’s going on in your community? Interview tips Gray says interviewers should forget they work for a newspaper and remember their mission is to see the world through their subjects’ eyes. The goal is to understand how people perceive current or recent needs. Other tips • Be careful not to steer them toward any particular channel (such as the newspaper). • Probe for a deeper understanding of any answers you get. You want to be sure you understand how this person perceives the job he or she is trying to get done, and what he or she would see as a great solution. • Probe about desired type and depth of content, range of subjects, preferred means of access, time of day and format, what the experience of using it would feel like, etc. GREAT IDEAS Spice up your summer Lance Johnson is the executive editor of The Day in New London, Conn. He can be reached at l.johnson@theday.com o you recall that sinking feeling one Friday last summer when half your staff was on vacation and the other half had called in sick to play golf? As newsrooms empty during the heat and haze, newspapers and Web sites still can be rich with content that connects us to readers’ everyday lives. A series about day trips within 50 miles of home, with links to restaurants and attractions, will interest those who want to explore. Families will be thankful for weekly tips on how to entertain the kids during school vacation. How about an occasional blog by a recent grad who is getting used to her first full-time job, with tips from professionals? Here are a number of contributions from the 2006 Great Ideas booklet that might liven up your pages. D Sell your stuff Nobody having a tag sale has time to read a whole article. That’s when using an alternative story form comes in handy. Just in time for summer’s high season, the Allentown (Pa.) Morning Call gave readers the briefest of pep talks and a clipable poster featuring succinct tips for planning and executing these popular outbursts of personal retailing. All displayed on tags, of course. Summer sports camp When the prep sports season slowed, the Augusta (Ga.) Chronicle offered a five-week summer sports camp series. Each Sunday, the newspaper published a full page of instructions on a sports skill readers might not have or might want to improve upon. These and other topics were pegged off national or local sporting events happening in the upcoming week: • How to hit a backhand in tennis (to coincide with Wimbledon) • How to keep score in baseball (Major League Baseball All-Star Game) • How to spin a basketball (Nike Peach Jam Invitational, a tournament featuring the nation’s top high school players) Are you ‘gull-able?’ Joan Benson-Cacchione, a lifestyle reporter at the Erie (Pa.) Times-News, hatched the idea to stitch up stuffed gulls to hand out to readers. She sewed six gulls and invited readers to take one along on summer vacation and send back photos of their travels. Requests flew in, and more gulls had to be made. ‘‘We may live in a hard-wired world, but, we learned, there is still something special about that soft, tactile connection with a lovable stuffed critter,’’ says The Times-News. Every week, the Sunday lifestyle section updated readers on a new gull sighting, with a short story and photos, and a photo gallery online. Best local golf holes The Gazette in Colorado Springs, Colo., kicked off the 2006 season with a feature on the best 18 holes of golf in the region. Photos were shot in the fall to capture the SPRING 2007 APME NEWS 15 GREAT IDEAS best conditions. The courses allowed public access, and both the front and back nine were showcased. All had quality finishing holes, but it was tougher to find the best No. 6 with a par 4. A scenic 10th hole anchored a double truck. Undercurrents The Tampa (Fla.) Tribune decided to tap into readers’ discussions of what they did from Friday evening to Sunday afternoon on the previous weekend. These slice-of-life vignettes showed readers the newspaper doesn’t hibernate on weekends, because the news staff was required to get out and about. The tight stories and photos didn’t always fit the mold of traditional journalism. And instead of headlines, the vignettes had time stamps showing when and where we were. Exploring At the Richmond (Va.) Times-Dispatch, the news and advertising departments collaborated to build readership and ad revenue in targeted communities. A special section was published periodically with limited geographical distribution that profiled a locality. The advance section was inserted, with additional copies delivered to advertisers and to targeted non-subscribers. A cross-departmen- 16 APME NEWS SPRING 2007 tal team brainstormed news content aimed at capturing what set each community apart. Stories were kept short, and the images and words worked together. Lawn-care guide The Cincinnati Enquirer profiled a northern Kentucky man known for his pristine lawns and developed a full-page, clip-and-save lawn-care guide, which provided information to carry readers through fall. On the waterfront Starting on the Saturday of Memorial Day weekend, the Erie (Pa.) Times-News launched a weekly series, ‘‘On the Waterfront,’’ to guide readers to the treats and treasures that come with living along a Great Lake. Pennsylvania’s Presque Isle State Park, with beaches, boat launches, bicycle paths and walking trails, is the jewel of this waterfront, but the Lake Erie shoreline also is ringed with other interesting attractions, including historic lighthouses, tiny cottage communities, piers for bucket fishermen and places to enjoy a dish of Lake Erie perch. Don’t have a Great Lake? How about a mountain or an ‘‘antiques trail?’’ Sole survivor Never underestimate the creativity of your GREAT IDEAS The Gazette Colorado Springs, Colo. Jeff Thomas, editor (719) 636-0384 jeff@gazette.com Tampa (Fla.) Tribune Craig Gemoules, deputy managing editor (813) 259-7669 cgemoules@tampatrib.com Richmond (Va.) Times-Dispatch Rick Thornton, deputy managing editor (804) 649-6441 rthornton@timesdispatch.com readers and their ability to generate content, says the Allentown (Pa.) Morning Call. On the heels of a White House flip-flop flap, The Morning Call whipped readers into a summer froth with a design-your-own flip-flop contest. The clever entries exceeded even the staff’s fertile imaginations. Sisters competing against sisters, mothers teaming up with daughters. Drama, glue guns, fringe and sequins — 182 entries in all, says The Call. Readers voted online and by phone to choose a winner from among 12 finalists. Boutique guide At the Milwaukee Journal Sentinel, features reporter Vikki Ortiz noticed a surge in the number of boutiques in the region. Ortiz visited more than 25 shops and used an alternative story form to spread the word. She told readers the typical shopper age for each boutique and also identified what brands you’d see and what and why you would go to each place to buy. The guide was quick and engaging, and it helped readers find their fashion fit. Feathers and seeds When asked to create an informational graphic depicting birds that could be attracted to local gardens, David Wright, a graphic artist at the Shreveport (La.) Times, turned a feature page into an aviary. Through interviews with a local birder and fieldguide research, he reported and designed a graphic that was as beautiful as it was informative. From bird descriptions to food preferences to feeder tips, Wright’s imaginative presentation offered readers the information they needed to begin creating a backyard habitat sure to attract flocks. Erie (Pa.) Times-News Liz Allen, administrative editor (814) 870-1735 liz.allen@timesnews.com Cincinnati Enquirer Bill Cieslewicz, features editor (513) 768-8398 bcieslewicz@enquirer.com Milwaukee Journal Sentinel Jill Williams, assistant managing editor (414) 224-2349 jwilliams@journalsentinel.com Shreveport (La.) Times Jeff Benson, executive news editor (318) 459-3269 jbenson@gannett.com Readers share photos The Lawrence (Kan.) Journal-World regularly invites readers to e-mail digital photos from local events and gatherings to be displayed online and in print. Used daily in the ‘‘Friends and Neighbors’’ feature, they help the paper cover local news. Fourth of July celebrations generated 69 photo submissions from more than 30 readers. One local family vacationing in Chicago sent in a photo of the daughters celebrating Independence Day along the shores of Lake Michigan. The photos were featured online and in print. Lawrence (Kan.) Journal-World Dennis Anderson, managing editor (785) 832-7194 danderson@ljworld.com Augusta (Ga.) Chronicle John Boyette, sports editor (706) 823-3337 john.boyette @augustachronicle.com Allentown (Pa.) Morning Call Linda O’Connell, AME/features (610) 820-6562 linda.oconnell@mcall.com SPRING 2007 APME NEWS 17 HIRING Recruiting the right Seasoned editors offer timeless tips and new approaches inding the best talent is one of an editor’s most important jobs. APME News asked five experienced editors to explain their role in recruiting, to share tips and to talk about hiring in these changing times. Our panelists are Susan Denley, director of editorial hiring and development for the Los Angeles Times; Mizell Stewart III, managing editor of the Akron (Ohio) Beacon Journal; Monty Cook, deputy managing editor of the Baltimore Sun; Walt Stallings, senior deputy managing editor of the Dallas Morning News; and David Bailey, managing editor of the Arkansas Democrat-Gazette in Little Rock. F 18 APME NEWS SPRING 2007 David Bailey Monty Cook dbailey@arkansas online.com Cook@baltsun.com Walt Stallings Mizell Stewart III WStallings@ dallasnews.com mstewart@thebeacon journal.com On the prowl 24/7 Bailey: ‘‘I recruit even when I don’t have an opening. I commonly devote months to recruiting journalists I want badly, and I occasionally recruit one for several years. I keep tabs on top prospects, even people I’ve never met and who don’t realize they’re candidates for a new job. Once in a while, I make a cold call to someone I’ve heard a lot about just to say we should meet sometime.’’ Denley: ‘‘Charge your department heads with knowing who their top competitors are. The business editor should be able to name the best business reporters; the metro editor should know who is mopping up at City Hall. Then have someone who can keep track of it all.’’ The role of editors Stewart: ‘‘I expect the supervising editor to vet resumes, conduct testing and check references before a candidate even comes into the building for an interview. Assuming the candidate has passed all of those ‘tests,’ I’m looking for three things: Does this person have leadership potential? Does this person take the initiative to make things better? Does this person have high personal and professional standards? It’s a simple adage: Hire for attitude and train for skill.’’ Stallings: ‘‘The senior editor should take a broad view of the hiring process and try to make sure that the journalists being Susan Denley Susan.Denley@ latimes.com interviewed for any given position represent a diverse pool of candidates that have the potential to reflect the organization’s values, standards and aspirations. It’s important to try to determine the candidate’s potential beyond the position they are interviewing for in most cases.’’ Digging for the gold Cook: ‘‘HELP WANTED: Versatility of skills. Adaptability. Skill at managing change. A prospective employee with these traits is likely to catch the eye of an editor who is seeking to ride the choppy waters of change in today’s uncertain newspaper environment. ‘‘The candidate who has experience with multiple disciplines will get a strong look: reporters adept enough to file four paragraphs of AP-style quick copy for the Web and turn around a solid, in-depth enterprise piece for the next day’s print product; photographers who are comfortable with still photography and videography; designers skilled in producing eye-catching visuals who can also turn a phrase with a headline; columnists who can HIRING people make their points quickly in the form of a Web log, yet provide Mencken-esque content for the cover of the metro section. And the list goes on.’’ Denley: ‘‘I look at three things: work (i.e., clips), character, and — yes, I admit it — personality. To take them in reverse order: ‘‘Personality counts in two ways: How will this person interact with sources, and how will he or she interact with others in the newsroom? I’m not looking for Miss or Mr. Congeniality, but I do want reporters who get sources to talk to them, photographers who put their subjects at ease and editors who don’t beat people up emotionally. I want everyone I hire to be able to work as part of a team, to be flexible and to be open to new experiences and ideas. ‘‘Character. Our profession can’t tolerate plagiarism, laziness or lying. This is the hardest one of my three to nail down. I get some clues in the interview, maybe in the clips, and, if I am lucky, through checking references. ‘‘Often the first two things on my list check out fine. Then the final determinant is the thing that probably interested me in the first place: the quality of the work. If the work isn’t smart or if I don’t see a strong potential for growth, I have to say no.’’ Favorite questions Stallings: ‘‘I generally will ask the person to tell me their story, because telling stories is what we do. It’s a plus if they can do that well. Included in that will be questions about how they see their future. It doesn’t have to be precise, but you want people who have given serious thought to career goals and objectives. ‘‘I’ll generally ask them about the best work they’ve done because how they respond is a pretty good gauge of how strongly they feel about what they do. I’ll also ask them to tell me about something that didn’t go so well to get a sense of how self-aware they are and if they learn from mistakes.’’ Stewart: ‘‘Tell me about the last problem you solved at work. How did you realize it was a problem? What steps did you take to solve it? Who did you involve? ‘‘Tell me about the time someone at work did something that got on your last nerve. What was it? How did you deal with it? ‘‘Tell me about the last time someone challenged the accuracy or integrity of your work. How did you respond? ‘‘Assuming you are hired, what do you need to learn to be more successful in this job next year than you would be right now?’’ Bailey: ‘‘I ask open-ended questions that evoke conversational answers and tell me a lot about the person — questions such as ‘What drew you to your best childhood friend?’ or ‘What was it like growing up in your hometown?’ or ‘Why do you trust some people but not others?’ I look for evidence that the candidate has done some research on the newspaper and its personnel. I repeatedly encourage applicants to ask me questions during the interview, and their questions are sometimes more enlightening than their answers to my questions.’’ Denley: ‘‘I use two techniques. One, taught to me long ago by a mentor, is to say, ‘I’ve read your resume, but I want to hear it from you. Tell me your life story. What were you like as a kid? Why did you work for a summer in Alaska?’ Keep them talking and you’ll get some insight into their storytelling skills and into what drives them as journalists. ‘‘The other technique is something I learned in a seminar on interviewing job applicants. Don’t ask: ‘What would you do if ...’ Ask: ‘What have you done in the past when ...’ ‘‘For instance, if you’re hiring an assistant city editor, you might ask: ‘When was the last time a reporter complained about changes you made in her story and how did you handle it?’ ’’ Hiring for tomorrow Cook: ‘‘To attract and better target the versatile candidate, newspaper companies must craft newsroom job descriptions with equal measures of innovation, practicality and real-world application. The interview session can be used to further explore the candidate’s complete skill sets and most intense interests. ‘‘The days when a copy editor’s job was simply to edit copy may be over. It’s all hands on deck for the industry at the moment. And the more roles a candidate can fill, the better off the job-seeker — and the employer — will be.’’ Stallings: ‘‘Because of the turmoil in the industry, it’s important to talk openly about the challenges our paper has had and what we’ve done to address them to give us the best chance to be successful going forward. I talk to the candidates about what it’s like to work here more than in the past to provide a sense of what we’re about and to dispel any concerns. Job stability almost always comes up now, so I stress that the top performers will always have a role.’’ The final word Denley: ‘‘Be a mensch. Have a reputation not only for quality journalism but for being a mentor, for helping other people grow and achieve. Be someone other people respect and want to work with. Recruiting will be a breeze.’’ SPRING 2007 APME NEWS 19 AP HEALTH AND MEDICAL COVERAGE Vital signs How AP delivers the health and science coverage your readers demand 20 APME NEWS SPRING 2007 By Kit Frieden AP Health and Science editor eaders have an insatiable appetite for health news — whether it’s a surprising drop in cancer deaths or a flawed system for inspecting food. That’s undoubtedly why a check of the best-played AP stories each month invariably shows those kinds of stories at the top of the list. AP produces roughly 80 such health-related stories a month. Nearly half involve consumer advice and/or medical research; about a third are public health stories, such as disease outbreaks, vaccine developments and health care; and the remainder are focused on diet and fitness. At a time when many newspapers have cut back on their coverage of national medical issues and have put more focus on local stories, AP is more committed than ever to providing a full array of comprehensive, fast, agenda-setting health news. We especially pride ourselves on our accurate, evenhanded coverage of the top health stories of the day. That’s increasingly important as a growing number of online health news providers and Web sites around the world offer junk science reports with tantalizing but misleading headlines that can attract thousands of clicks. Our core coverage comes from a seasoned team of six full-time medical writers: • Marilynn Marchione, based in Milwaukee, R covered medicine for the Milwaukee Journal Sentinel for 12 years before joining the AP in 2004. She writes trend-setting enterprise pieces and staffs at least five major medical meetings each year, along with handling oversight of our New England Journal of Medicine coverage. • Lauran Neergaard, the Washington-based writer of our weekly HealthBeat column, got her start covering the Centers for Disease Control and Prevention, then the Food and Drug Administration. She has covered medicine and public health for 15 years. • Mike Stobbe, our CDC beat writer in Atlanta, covered health care at the Charlotte (N.C.) Observer and two Florida papers before joining AP in 2005. He has a master’s in public health and is working on a doctorate at the University of North Carolina School of Public Health. • Lindsey Tanner of Chicago, a medical writer for seven years, covers the American Medical Association and its journals and frequently writes about pediatric and women’s health care. • Maria Cheng, our European medical writer based in London, worked for the World Health Organization, where she became wellversed in bird flu and global public health issues before joining AP last year. • Margie Mason, our Asia medical writer based in Hanoi, Vietnam, previously an AP writer in San Francisco, has extensively covered the AIDS epidemic. She is in the center of the bird flu epidemic and observes firsthand how Asian governments are coping with the emerging threat. Coverage by those writers is bolstered by four full-time science writers and part-time health writers in bureaus across the country. Reliable sources What’s AP’s strategy for covering health AP HEALTH AND MEDICAL COVERAGE news? First, we make sure we’re plugged in to the most reliable sources of groundbreaking medical research through close oversight of the leading medical journals, key research gatherings and leading medical institutions like the CDC, the FDA and the National Institutes of Health. We also aim to regularly offer illuminating enterprise. Last year, for instance, a New York scandal involving the illegal harvesting and sale of human body parts led to a twoday package of stories on the lax regulation of the human tissue industry and the risks of medical procedures using cadaver parts. Each year tends to have a major issue that dominates the headlines. In 2003, it was SARS, a new and deadly respiratory disease that spread from China to Canada and put airlines and the U.S. government on alert. Next year it was a stampede for flu shots amid a vaccine shortage. In 2005, it was safety questions about popular painkillers and antidepressants. Bird flu and fears of a global epidemic were Topic A in the winter of 2005-06. More recently, new research has raised questions about the risks and benefits of stents used to treat clogged arteries in heart patients. Health headlines Looking ahead, what health topics are likely to dominate? Concerns about obesity and its far-reaching implications. The ongoing debate over stem cell research. Longevity and the health issues of aging baby boomers amid a possible shortage of caregivers and a strain on Medicare. America’s 45 million uninsured citizens, who face an earlier risk of death and whose health problems are straining hospitals and government budgets. Medical care for the growing number of seriously wounded American soldiers, many of whom will need care for the rest of their lives. U.S. preparedness for a global flu epidemic or biological attack. The topics are enormous, complicated and challenging. Scientists and doctors speak a language all their own, and often it’s not plain English. AP’s writers and editors strive every day to accurately translate these complexities into clear, meaningful information that readers can both understand and trust. Indonesian officials carry ducks to slaughter in Gilimanuk, Bali, Indonesia, in April. Bird flu has killed at least 170 people since it began ravaging Asian poultry in 2003. Bird flu has hit Indonesia the hardest, according to the World Health Organization. (AP Photo) SPRING 2007 APME NEWS 21 AP POLITICAL COVERAGE WIDE AND DEEP By Donna Cassata AP political editor AP provides extensive, in-depth coverage of the 2008 presidential race UPPER RIGHT: Former Massachusetts Gov. Mitt Romney (left) sits with Pat Robertson, founder of the Christian Broadcasting Network, before delivering a commencement address at Regent University in Virginia Beach,Va., on May 5. Robertson is chancellor of the university. AP’s coverage of Romney, a Mormon, has included a look at the history of polygamy in his family tree. (AP Photo) FAR RIGHT: Sen. Barack Obama, D-Ill., attends morning worship at Antioch Baptist Church in Waterloo, Iowa, on May 6. Iowa is drawing many presidential contenders well in advance of its first-in-the-nation 2008 presidential caucuses. In-depth AP political coverage of Obama has included a look at his upbringing in Hawaii and his church in Chicago. (AP Photo) 22 APME NEWS SPRING 2007 he AP launched its coverage of the 2008 presidential campaign on Nov. 9 — just two days after the midterm elections. That was the day veteran Iowa reporter Mike Glover broke the story that Iowa Gov. Tom Vilsack would enter the race for the Democratic nomination. Ever since, our reporting on the most wide-open presidential race in a half century has been nonstop, with a current field, as this is being written, of at least 18 candidates — 10 Republicans and eight Democrats. National political reporters in Washington, New York and Boston have been focusing on the top-tier candidates while keeping a close eye on the wild cards — Al Gore, Mike Bloomberg, Newt Gingrich. Those reporters regularly write stories on campaign strategy, fundraising and issues that matter to the voters. Our local bureau reporters in early voting states like New Hampshire, Iowa, Nevada and South Carolina cover many of the spot events, interview the top candidates and provide enterprise stories — from a profile of New Hampshire independent voters to what Friends of Bill Clinton are doing in the 2008 race. AP bureaus from Chicago to Honolulu to New York to Salt Lake City also have added to the report with feature stories that give a deeper sense of the candidates and their backgrounds, such as a look at Illinois Sen. Barack Obama’s Chicago church, at his upbringing in Hawaii, and at the history of polygamy in Mitt Romney’s family tree. With every enterprise story, we remind editors about our presidential interactive. We’ve also launched our Where They Stand on the issues interactive. Every enterprise story is layered for all T Iowa Gov.Tom Vilsack kicks off his presidential campaign in November. He was the first Democrat to formally enter the race and the first to exit. (Cedar Rapids, Iowa, Gazette) formats: print, photo, graphics, multimedia. The AP invests huge resources in blanket coverage of the campaign because we believe it is our duty as journalists serving your newspapers. We also are finding a high degree of reader interest in the subject. Surprising even to us political junkies, the public consistently lists the 2008 campaign in its top three stories to watch. We will continue to focus on a mix of solid enterprise and breaking news until December, by which time we will have a core of reporters on the road full time as well as in the early voting states — just in time for the first caucuses and primaries. Meanwhile, the landscape no doubt will keep shifting. Vilsack, that first entrant, already has dropped out (another scoop for Glover) and thrown his support to Sen. Hillary Clinton of New York (a development first reported by Des Moines staffer Henry C. Jackson). “ APPM PRESIDENT’S CORNER A great picture can find a place deep in your soul. –– Naomi Halperin, director of photography at the Allentown Morning Call ’’ Still photos still powerful T Naomi Halperin is director of photography at the Allentown (Pa.) Morning Call. She can be contacted at (610) 820-6744 or by e-mail at naomi.halperin @mcall.com he image still haunts me. I am haunted by its beauty. And its tragedy. The picture is of a St. Charles, Ill., firefighter carrying the body of Chase, a 2-year-old boy, from the Fox River in South Elgin, Ill. Chase had been missing for nearly three hours when firefighters found him near the shore. Rescue personnel were unable to save him. The image looks like an Old Master’s painting that should be viewed in a glorious gilded frame. Except the child is dead, and I am still profoundly haunted by it. Photographed by Brian Hill of the Arlington (Ill.) Daily Herald, the image won Best in Show for the National Press Photographers Association’s 2007 Best of Photojournalism contest, which was judged in March at the Poynter Institute. I was one of five judges viewing tens of thousands of images over six days. I was joined by Bebeto Matthews, a staff photojournalist for the Associated Press in New York; Steve Gonzales, director of photography for the Houston Chronicle; James Colton, a photography editor for Sports Illustrated; and Kathleen Hennessy, deputy director of photography for the San Francisco Chronicle. Looking at these pictures reminded us that the world is a wondrous, humorous and dangerous place. While my colleagues and I agreed and disagreed, the fact remains there are great photojournalists who walk among us. They see and record, with great intimacy, compelling stories of courage, dignity, hope and despair in our communities and abroad. Sheer guts, grace and a little loco is how I would describe Carolyn Cole of the Los Angeles Times. Her work took first-place honors for Portfolio of the Year (large markets). Cole’s pictures took us to Haiti, the Middle East and New Orleans. The images engage and challenge by bringing horror, joy and, most important, the truth. She sees life in such an incredibly beautiful way, even when the subject matter is not. It is a shame for those who do not have the opportunity to share her very intimate, thought-provoking world. She might not be happy that I say this, but this is a very big, impressive body of work for such a little person. Cole is one of the most courageous journalists I’ve ever met. An entry that surprised me in its genuine humanity was from Dave Yoder, Fairchild Publications/Atlas Press, who won first place in Celebrity Picture Story. I was prepared to look at some newsy fluff, but what I saw was a frank look at what was behind the curtain during the New York Fashion Show. The photography was engaging and brutally honest. The images are beautiful but not always pretty. It was pure storytelling joy. The experience reaffirmed my passion for the still photograph. Don’t get me wrong. I am all over the multiplatform storytelling universe of the Internet. I am a real sucker for the beauty of still photographers producing video that looks like their best stills, yet moves and has sound and is worth all the resources we give it. The still photograph does something that other media don’t. A great picture can find a place deep in your soul. It can be so powerful that we recognize it in a word or phrase: Iwo Jima, World War II celebration kiss, Tiananmen Square, Oklahoma City, the World Trade Center. I hope photojournalists always will have the ability to shoot the next flashpoint image. The one that defines a life-altering event. The one that makes us witness to the world with a single thought. I congratulate the winners of this competition. You give your readers a great reason to pick up the newspaper each morning. You can look at all the winners by logging on to http:// bop.nppa.org/2007/still_photography/winners/ Stylists fit a model backstage at a fashion show. A collection showing what goes on behind the scenes won first place for Celebrity Picture Story in the 2007 Best of Photojournalism contest. (Dave Yoder, Fairchild Publications/Atlas Press) A St. Charles, Ill., firefighter carries the body of a 2-yearold boy from the Fox River in South Elgin, Ill., on July 27, 2006.This photograph won Best in Show in the 2007 Best of Photojournalism contest sponsored by the National Press Photographers Association. (Brian Hill, Arlington (Ill.) Daily Herald) SPRING 2007 APME NEWS 23 MEMBER SHOWCASE PHOTOS December Member Showcase photo of the month Water mist forms a rainbow as firefighters, covered in attic insulation, fight a blaze in a vacant house in Cleveland on Dec. 13, 2006. (AP Photo/ Cleveland Plain Dealer, David I. Andersen) February Member Showcase photo of the month 24 APME NEWS SPRING 2007 A police officer squats with his gun drawn next to a body inside the Trolley Square Mall in Salt Lake City on Feb. 12. A gunman killed five people and died in a shootout with police. (AP Photo/ Deseret Morning News, Salt Lake City, Mike Terry) MEMBER SHOWCASE PHOTOS Januar y Member Showcase photo of the month Firefighters and emergency medical personnel respond to the Salvation Army office in Norwalk, Conn., where a man became stuck in the donation bin on Jan. 17. Fire Department officials say people looking for warmer clothing often try to reach into the bin when temperatures begin to drop. (AP Photo/The Hour, Norwalk, Conn., Erik Trautmann) March Member Showcase photo of the month Annalee Cathcart (left) and Bridget Johnson list items that were rescued from Cathcart’s house in Holly, Colo., on March 29, the day after a tornado struck. Cathcart had lived in the house for 30 years.The home was condemned to be torn down. (AP Photo/ Rocky Mountain News, Denver, Javier Manzano) SPRING 2007 APME NEWS 25 APSE PRESIDENT’S CORNER Meet me in St. Louis I Jim Jenks, executive sports editor for The Philadelphia Inquirer, is president of the Associated Press Sports Editors. He can be contacted at 1(215) 854-4545 or e-mail jjenks@ phillynews.com n planning APSE’s national convention agenda, one of the items the committee discussed was free time. As in: How much should be built into the program? When we hit St. Louis on Wednesday, June 20, expect to be kept busy right through to Saturday night’s banquet. There will be no free time during the day, unless you count the two hours you have on Saturday afternoon to prep for the awards cocktail reception and banquet. (Yes, after two years of an awards brunch, we are back to a banquet on Saturday evening.) With all the ideas that flowed in during the past few months — thank you for those — it was obvious to committee members that we could have added another day or two to the convention program. Rather than do that, we jammed as much as possible into the allotted time and told the free time to take a walk. Too much to do and not enough time to do it. The convention will begin on June 20. After registration, the Executive Committee meeting and AP’s newcomers’ reception, the highlight of the day will be the opening reception at Anheuser-Busch Brewery, where we have been told beer is plentiful — and even better — free. Please find a designated driver or at least a designated walker back to the hotel. The program gets going Thursday morning with a sponsored breakfast and then the first general session, ‘‘Ad Sales and the Sports Section: Why Doesn’t the Cash Flow?’’ Many APSE members have seen Mort Goldstrom’s ad presentation at regional meetings during the past six months. It gets better as we put a sports editor, a newspaper ad director and advertisers on the same panel to answer that question. We also will hear from the advertising folks at ESPN, who have figured out how to make money in many different media, including print and Internet products. In keeping with the day’s advertising theme, there will 26 APME NEWS SPRING 2007 be workshops on ‘‘Unearthing Hidden Gems: A New Way of Looking at Church and State in Sports’’ and ‘‘Newspapers: Marketing Your Sports Section For Maximum Exposure.’’ On Friday, the general session will examine the diversity of our sports sections. It has been a year since Richard Lapchick told us we are failing at hiring people of color in our departments. Diversity chairman Jorge Rojas put together a panel that is sure to spark dialogue as well as plans to improve our position. Three general sessions are planned for Saturday, with two focusing on the Internet, that amazing, unwieldy medium that has us all going crazy trying to figure out how to use it to our advantage. The first session will be ‘‘Transforming Your Staff to the Internet,’’ which could read, ‘‘teach old dogs new tricks.’’ After a sponsored brunch, ‘‘Internet Audio and Video, What’s Next’’ will be brought to you by Yahoo! Sports and new/old APSE member Dave Morgan. In the last general session of the day, we can walk around the room and check out the success stories of the past year in a round-table program called, ‘‘How We Did It.’’ Don’t worry. The sessions aren’t all about revenue generation, Internet or diversity. We have plenty of journalism workshops for sections of all sizes: • ‘‘The Management Doctor’’ returns with separate programs for big and small sections. • With the Olympics in Beijing a year away, USOC and APSE Olympic committee chairman Roy Hewitt will lead sessions, including one for papers that don’t get to send reporters to China. • What do sports editors expect from graduating college students? Are they ready for work? Our industry tells CONTINUED ON PAGE 27 JUMP PAGE President’s corner/Magnuson CONTINUED FROM PAGE 2 Credibility Committee on a special project to improve retention. Jennifer Houtman, APME board member and leader of our Credibility Committee, said it’s especially important for editors of small newspapers to get involved in such efforts. ‘‘In many ways, working at a small newspaper can feel isolating,’’ said Houtman, managing editor of the Marietta (Ohio) Times. ‘‘I appreciate the opportunity APME provides for working with editors from around the country on issues and topics that make a difference in our industry, in our newspapers, and the involvement nourishes me as an editor, too. ‘‘I know I’m often inspired and challenged by the projects we’re doing at APME and the work I see other editors and other newspapers doing. I’d like to see more small newspapers get involved with APME at all levels.’’ Our First Amendment Committee is led by Otis Sanford, editor/opinion and editorials for The Commercial Appeal in Memphis, Tenn. Sanford attend- ed a First Amendment Summit in Washington in January and wrote an article for the APME Update encouraging members to focus attention on freedom of information and attempts by the government to subpoena reporters to get at confidential sources. ‘‘While our work on the board is demanding, I have found it to be extremely rewarding,’’ Sanford said. ‘‘The commitment of APME board members is exemplary. They are some of the hardest-working people in all of journalism.’’ A list of committees and committee leaders appears on the back page of this magazine. You can find more information at our Web site, www.apme.com No matter what the committee assignment is, my key point is this: Get involved if you would like to connect with other editors and have an impact on what’s happening in our industry. I can guarantee you won’t regret it. Some editors like it so much that they decide to run for the board — and that’s a much bigger commitment. Our board members are very dedicated, and I am honored to work with them. As Tom Eblen of the Lexington (Ky.) Herald-Leader puts it: ‘‘Editors who get involved in APME don’t just talk. They make it happen.’’ A member who epitomizes that APME spirit is Lance Johnson, who is leaving the board as he retires from his position of executive editor of The Day in New London, Conn. Johnson has been involved in APME since 1995 and was first elected to the board in 2001. He led a newspaper critiques program and chaired regional programs but probably is best known for coordinating the APME Great Ideas booklet. Last year, he was elected treasurer of the APME Foundation. ‘‘APME has helped me much more than I’ve helped it. It’s provided training and contacts that have made me a better editor, leading to improvements at my newspaper,’’ Johnson said. ‘‘Editors who take the leap and get involved are repaid many times over. For instance, while it took a substantial effort to put the Great Ideas booklet together each year, the fact that all these ideas arrived in my e-mail from all over the country and beyond was more a blessing than a burden. ‘‘By far, the best memories are the times I’ve had with fellow board members. And I’ve gone places I probably would not have seen — whether to a conference host city or interviewing Cuban dissident Oswaldo Pay in a Havana restaurant.’’ Johnson also did some mean salsa dancing while in Cuba. (I know because I was his lucky dance partner.) It speaks to our informal motto: Work hard and play hard. Why not join in the fun? We are always on the lookout for new people to carry on APME’s good work and playful spirit — especially during our industry’s most challenging times. If you’re interested in joining a committee, helping plan our fall conference, writing for APME News or volunteering your time in general, please contact me directly by calling (585) 258-2220, e-mailing at editor@Democrat andChronicle.com or writing at Democrat and Chronicle, 55 Exchange Blvd., Rochester, NY 14614. reporting. They will be set up for the convention’s duration. It is too early to announce which companies will be attending. But as they sign up, the news will be reported on the APSE Web site. This is expected to raise $5,000 or more of sponsorship. Once the money is in hand, we hope to have raised more for this convention than ever before, allowing us to keep the fee structure the same. Joining us as a sponsor is ESPN.com. It has committed $10,000 to the opening night reception as well as adding nine editors to our membership. Yahoo! Sports, our first Internet member last June, has committed to sponsor the banquet cocktail time for longer than an hour, meaning you still can get drinks during dinner. With details falling into place every day, this proves to be a great convention. And remember, there is no such thing as free time. Here is the link to the APSE Web site with more information about the convention and hotel: http://apse.dallasnews.com/ news/2007/031407hotelinfo. html President’s corner/Jenks CONTINUED FROM PAGE 26 academia the truth about what students are learning in school. • Lessons learned from the Duke lacrosse scandal. Did newspapers do a good job covering this story? • How to cover high school recruiting. It is getting bigger every year. We also are trying something different on a couple of fronts. Each breakfast will be sponsored and filled with content. While the details have not been totally worked out, expect presentations from the Breed- ers’ Cup and Ultimate Fighting League as well as an announcement from the Robert Wood Johnson Foundation’s Sports Philanthropy Project for the sports philanthropist of the year. There will some breaking news for some lucky sports editor. Also this year, we will have a ‘‘Mall of Ideas,’’ as companies from around the country will pay for a spot to show off their businesses in an informal setting. Companies that have shown interest are primarily involved in the Internet, but also include book publishing and prep score SPRING 2007 APME NEWS 27 ASSOCIATED PRESS MANAGING EDITORS Board of Directors OFFICERS President: Karen Magnuson, Rochester (N.Y.) Democrat and Chronicle Vice President: David Ledford, The News Journal, Wilmington, Del. Treasurer: Karen Peterson, The News Tribune, Tacoma, Wash. Secretary: Bobbie Jo Buel, Arizona Daily Star, Tucson Journalism Today Chairman: Steve Sidlo, Springfield (Ohio) News-Sun Journalism Today Vice Chairman: Otis Sanford, The Commercial Appeal, Memphis, Tenn. EXECUTIVE COMMITTEE (Officers above plus) Past President: Suki Dardarian, the Seattle Times AP Senior Vice President/Executive Editor: Kathleen Carroll, New York AP Vice President/Managing Editor: Mike Silverman, New York APME News Editor: Mark Bowden, The Gazette, Cedar Rapids, Iowa Conference Program: Andrew Oppmann, The Post-Crescent, Appleton, Wis. Regional Programs: Lance Johnson, The Day, New London, Conn. EXECUTIVE DIRECTOR Mark Mittelstadt, Associated Press, 450 W. 33rd St., New York, N.Y. 10001 DIRECTORS (Terms expiring in 2007) Scott W. Angus, the Janesville (Wis.) Gazette Mark Bowden, The Gazette, Cedar Rapids, Iowa Mike Davis, Journal Interactive, Milwaukee Journal Sentinel Joseph Garcia, the Arizona Republic, Mesa, Ariz. Lance Johnson, The Day, New London, Conn. Donna Reed, Media General, Publishing Division, Richmond, Va. Troy Turner, the Daily Times, Farmington, N.M. (Terms expiring in 2008) Ken Chavez, Sacramento Bee Tom Eblen, Lexington (Ky.) Herald-Leader Rosemary Goudreau, The Tampa Tribune Jennifer Houtman, the Marietta (Ohio) Times Hank Klibanoff, the Atlanta Journal-Constitution Everett Mitchell, The Courier-Post, Cherry Hill, N.J. Hollis Towns, the Cincinnati Enquirer Rob Humphreys, Culpeper (Va.) Star-Exponent (Terms expiring in 2009) Peter Kovacs, New Orleans Times-Picayune Carole Tarrant, Roanoke (Va.) Times Andrew Oppmann, The Post-Crescent, Appleton, Wis. Karen Peterson, The News Tribune, Tacoma, Wash. Jill Nevels-Haun, Fremont (Ohio) NewsMessenger Robin Henry, Atlanta Journal-Constitution Calvin Stovall, Press & Sun-Bulletin, Binghamton, N.Y. Ken Tuck, the Dothan (Ala.) Eagle COMMITTEES APME/APPM/APSE Liaison: Otis Sanford, The Commercial Appeal, Memphis, Tenn. Contest: Hollis Towns, Cincinnati Enquirer Communications: Bobbie Jo Buel, Arizona Daily Star, Tucson Marketing: Rosemary Goudreau, The Tampa Tribune Membership: Ken Tuck, the Dothan (Ala.) Eagle Nominating: Tom Eblen, Lexington (Ky.) HeraldLeader Project Steering: David Ledford, The News Journal, Wilmington, Del. JOURNALISM TODAY COMMITTEES AP Sounding Board: Troy Turner, the Daily Times, Farmington, N.M. Credibility: Jennifer Houtman, the Marietta (Ohio) Times, and Steve Shirk, Kansas City Star Diversity: Calvin Stovall, Press & Sun-Bulletin, Binghamton, N.Y., and Marisa Porto, The News Journal, Wilmington, Del. First Amendment: Steve Sidlo, Springfield (Ohio) News-Sun, and Otis Sanford, The Commercial Appeal, Memphis, Tenn. Multimedia: Mike Davis, Journal Interactive, Milwaukee Journal Sentinel Innovation: Scott W. Angus, the Janesville (Wis.) Gazette. APME News accepts paid advertising, and reserves the right to accept or decline advertising at the discretion of the editor. To inquire about rates and the publication schedule, contact Mark Bowden at mark.bowden@gazettecommunications.com or 1-(319) 398-5869. APME News c/o The Gazette P.O. Box 511 Cedar Rapids, IA 52406