Document 6509963

The following explains how to access 1. Kiosk , 2.Student webmail and 3.Student Webmail self service password please
scroll down for which one you need access to, it also gives you the contact number.
1. HOW TO ACCESS STUDENT KIOSK
Allows you access to the following services:Examination Time Table, Examination Results, Academic Record,
Qualification Awarded, Bursary Details, Students Statement of Account, Opac (Library fees outstanding), Progress
Report, Proof of Registration, Register online for 1st& 2nd Semester, Change your biographical details e.g. postal
address & telephone numbers etc.
For KIOSK do not put s in front of your student#.
DO YOU KNOW YOUR PIN?? If yes insert your student number and
your pin.
IF YOUDON’T KNOW YOUR PIN PLEASE REQUEST A PIN, insert your
student number and click on request a pin. Your pin will be emailed to
your polytechnic student email. Please follow the instruction on the
following pages on how to access your student webmail to retrieve
your pin. If you do not receive the kiosk pin on your polytechnic email
please call 061 207 2151/2775/2056 or
rhanghuwo@polytechnic.edu.na / banton@polytechnic.edu.na
IS YOUR KIOSK BLOCKED? If yes please call 061 207 2151/2775/2056
or rhanghuwo@polytechnic.edu.na / banton@polytechnic.edu.na to
unblock your kiosk and request the correct pin as explained above to
be emailed to your student email to avoid being blocked again.
2.HOW TO ACCESS STUDENT WEBMAIL
It is a free email service for all REGISTERED students of the Polytechnic of Namibia. This free service allows you to
retrieve your email from any PC that has Internet access, anywhere in the world
Once you have your webmail password please make use of the
webmail self service password (as described on the next page)
to simply register a question and answer that will help you to
recover your webmail password in the future to avoid delays.
DO YOU KNOW HOW TO LOG IN?? IF NOT..
Username: s in front of student number e.g. s20100000
Password: Use the password as sent to you via sms
OR ARE YOU ON CAMPUS?
Talk to the technicians at the Internet Café at the LIBRARY
STILL PROBLEMS LOGGING ON TO YOUR WEBMAIL?
Please use the webmail self service password described on the
next page.
1
3.HOW TO ACCESS WEBMAIL SELF SERVICE PASSWORD
This is a self service passwod for your polytechnic email, It allows you to register a security questiona and an answer
inorder to help recover your polytechnic email password in the future incase you forget it.
STEP 1:
FOLLOW THE STEPS BELOW TOREGISTER A QUESTION AND AN ANSWER USING THE WEBMAIL SELF SERVICE THAT
WILL HELP YOUTO RECOVER YOUR POLYTECHNIC STUDENT EMAIL PASSWORD IN THE FUTURE.If you have already
registered a question and answer please go to STEP 2 to recover your webmail password.
1.1. Click on the tree
to make sure that
you are starting
from the correct
page
1.2. Click on the pointed
link to register a question
and answer to help you
recover your webmail
password in the future.
1.3. Click on register an
answer to register a
question and an answer
2
1.4. login: s infront of your student number
e.gs20100000 Please do not put
@students.polytechnic.edu.na
Password: put in your current webmail
password. You must have received your
password via sms, if you did not receive your
webmail password call 061 207
2498/2124/2223/2286/2289 or email
systems@polytechnic.edu.na
Question: Select a question from the
dropdown.
Answer: put in your answer then click send.
Don’t forget your answer!!. Click on Send
That’s it your answer is
registered. Once you
have registered your
question and answer in
the future you can just go
to step 2 to recover your
password using the
question and answer that
you have registered.
3
STEP 2:
RECOVERING YOUR WEBMAIL PASSWORD USING A REGISTERED QUESTION AND ANSWERUSING THE WEBMAIL SELF
SERVICE.This assumesthat you have already registered a question and answer in step 1, if you have not registered a
security question and an answer please first go to STEP 1 above.
2.1. Click on the
tree to make sure
that you are
starting from the
correct page
2.2. Click here to
register a question and
answer to help you
recover your webmail
password incase you
forget.
2.3. login: s[student#] eg if your student
number is 20100000 login is s20100000 Please
do not put in @students.polytechnic.edu.na
Question: Select a question from that you
registered from the dropdown. If you have not
registered a question and answer please go
back to STEP 1.
Answer: put in your answer then click send.
Answers are case insensitive. Click on send
Click send
4
That is it your
password has been
changed!!. You can
now log into your
polytechnic email
using this password.
5