HOW TO LEAD FOR PERFORMANCE BEYOND EXPECTATIONS www.sim.edu.sg/pd Dr Tan Jing Hee

Senior Management
HOW TO LEAD FOR PERFORMANCE
BEYOND EXPECTATIONS
Dr Tan Jing Hee
May 20 – 22 / October 5 – 7, 2009
STRATEGISE
PLAN
Members of The SIM Group
www.sim.edu.sg/pd
HOW TO LEAD FOR PERFORMANCE BEYOND EXPECTATIONS
– A transformational leadership approach
Introduction
Leadership – a quality so valued, yet
so misunderstood. Some describe it as
a confident posture, a voice filled with
conviction or eyes gleaming with steely
resolve. But is it?
The 1980s saw a stream of research
on charismatic theories of leadership.
Collectively referred to as the ‘New
Leadership’, they focus on the role of
leaders in bringing about transformational
impacts on their followers that result
in performance beyond expectations.
Specifically, these measurable behaviours
have positive outcomes that include
increased effectiveness, experience of
greater satisfaction and followers being
motivated to put in extra effort.
The Multifactor Leadership Questionnaire
(Bass & Avolio) has emerged as an exciting,
robust, empirically-based 360-degree
survey instrument to diagnose a full range
of leadership behaviour among managers
and organisational leaders. Derived from
more than 20 years of research based on the
input of James McBurn’s transformational
leadership work, it assesses an individual’s
full range leadership behaviour.
Information collected through the use of this
instrument can form the basis of a whole
host of applications in assessing individual
leadership effectiveness, teambuilding, and
organisational development.
This programme will discuss a full
range leadership model and how it can
be adopted as a universal paradigm in
comprehensive multi-level applications;
provides
an
evidence-based
basis
for quality personalized assessment
feedback and competent interpretations;
follow-through coaching and training
interventions at the highest professional
and ethical standards; measures and
improves distributed leadership in
teams; diagnoses organisational culture,
and suggests interventions to assist
achievement of a culture linked to optimal
organisational effectiveness.
Benefits to you
•Your 12-page MLQ self-report,
including:
– full-range leadership profile
– leadership development plan
– transformational strengths
– transformational areas for
development
– non-transformational leadership
styles
– complete reporting of responses to
all survey questions
•Coloured copy of the full range
leadership model diagram
• Benchmarks of optimal behaviour
frequency ranges, based on research
outcomes.
Programme Outline
• Understanding Evidence-based Management Leadership Studies
–New leadership paradigm
–Full-range leadership model
• Full Range Leadership Behaviour
and the Multifactor Leadership Questionnaire (MLQ)
–Transformational leadership
behaviour
– Idealised attributes
– Idealised behaviour
– Inspirational motivation
– Intellectual stimulation
– Individualised consideration
–Transactional leadership behaviour
–Non-transactional leadership
behaviour
• Competency / Functional Skills
Development
–Decision making and problem
solving
– Whole brain thinking
– Interpersonal communication
– Motivating, selecting and
developing people
• Turning Skills into Transformational Leadership Behaviour
– Self-fulfilling prophecy
–Competency-based creativity
– Self-management to social
management
• Putting It All Together
–Needs-results-work-competence nexus
–Towards organisational excellence
Learning Features
Prior to this programme, each participant
will take an online survey, the MLQ Self
Report, the inputs of which will be fed
back during the programme in the form of
a 12-page report. The programme provides
participants with a wide range of active and
interactive opportunities for reflection, and
experience sharing, in pursuit of a strong
understanding and application of a full
range of leadership behaviour and their
impact on organisational performance.
Experiential learning will be facilitated /
reinforced by various activities, including:
• video case studies
• simulated exercises
• feedback survey exercises
• integration sessions
Who Must Attend
•General and senior managers
•Organisational leaders
• Profit-centre directors
• Anyone with division-wide management
and leadership responsibilities keen
on understanding their leadership
behaviours, their impact on followers
and associates and are motivated to
improve their management leadership
performance.
Programme Leader
Seminar Leader
Dr Tan Jing Hee, BSc, Dip. Ed., Dip.M, MBA, PhD., FCIM is the
Managing Director of LEAP Performance Pte Ltd and the Singapore
Affiliate and Certified Programme Leader of Louis Allen Associates,
Inc., USA.
He is also a Trainer for the Golden Personality Type Profiler
(formerly the ORA Personality Profiler System); accredited
facilitator for programmes using the well-known 360-degree
Multifactor Leadership Questionnaire (Bass & Avolio); and a
People Developer Consultant. In 1987, he co-edited a book on
‘Developing Managers In Asia’, published by Addison-Wesley. He
was also the Chief Operating Officer of SIM before leaving it to
pursue other interests.
Dr Tan’s special interests in research, teaching and consultancy are
in the fields of leadership, marketing and general management.
He developed the first empirically validated factor model of
management work in Singapore for which he was awarded the
PhD in Management in May 1994 by Brunel University / Henley
Management College.
ADMINISTRATIVE INFORMATION
How to Lead for Performance Beyond Expectations
Date
May 20 – 22 / October 5 – 7, 2009
Closing May 5 / September 18, 2009
Date
Fee
S$1,605.00 (Inclusive of 7% GST)
For foreign delegates, please refer to clause 2
Time
9.00 am – 5.00 pm
1. Hotel Reservations (for foreign delegates)
Please contact us for assistance in hotel reservations.
2. Registration and Payment
A place will be reserved for you upon receipt of your registration
by fax/e-mail. Please inform us in writing of any change in your
registration with more than 10 working days* of notice before
commencement of programme, after which 25% of course fee will
be chargeable.
If no notification is received by commencement date, the full
course fee will be charged.
For foreign delegates sponsored by their companies, GST is not
applicable. If payment is made through a local company, GST will
apply.
Payment must be made by the closing date stated. All cheques/
bank drafts must be made payable to ‘Singapore Institute of
Management’, crossed and marked ‘A/C payee only’ with the
programme title(s) indicated on the back of the cheques. Mailing
address can be found at the bottom of this brochure.
3. Refund of Fees
If notice of withdrawal is given in writing:
• 100% refund for written notification more than 10 working
days* before commencement
Venue* Singapore Institute of Management
Management House
41 Namly Avenue, Singapore 267616
* Unless otherwise advised
EnquiriesTel : (65) 6248 9421 / 6246 6746
Fax : (65) 6467 4401
E-mail : exec@sim.edu.sg
• 75% refund for written notification within 10 working days*
before commencement
• After commencement/No show – No refund.
4. Cancellation
SIM reserves the right to cancel the course due to unforeseen
circumstances.
5. Changes to Programme
SIM reserves the right to change programme date, time, fees and
speakers that can occur due to unforeseen circumstances. Every
effort, however, will be made to inform participants of the change.
6. In-Company Training
Please contact our In-Company Training at 6248 9404 / 6248 9405
6248 9410 / 6248 9457 or ict@sim.edu.sg
7. Website
Visit our website at www.sim.edu.sg for more information on SIM
programmes and services.
8. Service Feedback Hotline
To give feedback on our service, please call our service hotline
1800-248 9673 on weekdays from 8.30 am to 5.30 pm.
* Monday to Friday, excluding Saturday, Sunday & Public Holiday
Registration Form
Register online at www.sim.edu.sg/pd
How to Lead for Performance Beyond Expectations
Contact Person’s Details (if different from participant)
How to Lead for Performance Beyond Expectations
Date
:
Name: Mr/Ms
May 20 – 22, 2009October 5 – 7, 2009
Job Title:
Fee
: S$ 1,500.00
7% GST : S$ 105.00
Total
: S$ 1,605.00
Tel: (Hp)
For foreign delegates, please refer to clause 2 above.
All published fees are for SIM members. A levy of up to 20% will be charged for non-members.
Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign
up, please visit www.sim.edu.sg/ms.html, e-mail membership@sim.edu.sg or call 6468 8866.
(O)
E-mail:Fax:
Participant’s Details (compulsory information)
Name:
( As in identity card or passport. Please underline your surname)
MaleFemale
Nationality:
Singaporean
PROthers
NRIC No.
Job Title:
Tel: (Hp)
(O)
(please specify)
E-mail:Fax:
Company:
Address:
Please fax or send registration form and cheque (by mail) to Ms Seng Kim Ee (EPD), Singapore Institute of Management, Management House, 41 Namly Avenue, Singapore 267616
Fax: (65) 6467 4401. We will acknowledge receipt of your registration by post, e-mail or phone. GST Registration No: MB-8200000-8
Registration Form
AR.MAR09
EPD – A B C D
Register online at www.sim.edu.sg/pd
How to Lead for Performance Beyond Expectations
Contact Person’s Details (if different from participant)
How to Lead for Performance Beyond Expectations
Date
:
Name: Mr/Ms
May 20 – 22, 2009October 5 – 7, 2009
Job Title:
Fee
: S$ 1,500.00
7% GST : S$ 105.00
Total
: S$ 1,605.00
Tel: (Hp)
For foreign delegates, please refer to clause 2 above.
All published fees are for SIM members. A levy of up to 20% will be charged for non-members.
Non-members are welcome to sign up for SIM membership to enjoy the discounted rate. To sign
up, please visit www.sim.edu.sg/ms.html, e-mail membership@sim.edu.sg or call 6468 8866.
(O)
E-mail:Fax:
Participant’s Details (compulsory information)
Name:
( As in identity card or passport. Please underline your surname)
MaleFemale
Nationality:
Singaporean
PROthers
NRIC No.
Job Title:
Tel: (Hp)
(O)
(please specify)
E-mail:Fax:
Company:
Address:
Please fax or send registration form and cheque (by mail) to Ms Seng Kim Ee (EPD), Singapore Institute of Management, Management House, 41 Namly Avenue, Singapore 267616
Fax: (65) 6467 4401. We will acknowledge receipt of your registration by post, e-mail or phone. GST Registration No: MB-8200000-8
AR.MAR09
EPD – A B C D