Rio 2016 Accessibility Technical Guidelines

Transcription

Rio 2016
Accessibility Technical
Guidelines
Version 3
January 2014 | Rio de Janeiro
Rio 2016
Accessibility Technical
Guidelines
Version 3
December 2013 | Rio de Janeiro
1
Access and circulation.......................................................7
1.1 Circulation................................................................7
1.2 Ramps.................................................................... 20
1.3 Stairs and steps................................................... 25
1.4 Reception areas................................................... 28
1.5 Entrances.............................................................. 32
1.6 Lifts ........................................................................37
1.7 Emergency facilities............................................ 43
2
Sports venues................................................................... 47
2.1 Grandstands......................................................... 47
2.2 Toilets................................................................... 54
2.3 Changing rooms..................................................69
3
Accommodation...............................................................73
3.1 Accessible bedrooms...........................................75
3.2 Wheelchair-friendly bedrooms........................ 93
3.3 Reception areas................................................... 95
3.4 Entrances to common areas.............................96
3.5 Halls for seminars and meetings..................... 97
3.6 Swimming pools and decks............................ 100
3.7 Restaurants, cafés and bars............................. 101
3.8 Stores...................................................................103
3.9 Parking.................................................................103
3.10 Support services............................................. 106
3.11 Temporary solutions....................................... 106
4
Transport..........................................................................107
4.1 Land transport.................................................... 112
4.2 Maritime transport...........................................138
4.3 Air transport.......................................................145
5
Visual, oral, electronic and digital
communication............................................................... 153
5.1 Publications.........................................................154
5.2 Websites..............................................................163
5.3 Telecommunications........................................ 164
5.4 Signage............................................................... 169
5.5 Guidelines for communication
in service provision........................................... 177
5.6 Description of images and sounds................. 181
5.7 Real-time captions ............................................ 181
5.8 Technical assistance.......................................... 181
6
Appendix..........................................................................183
The Organising Committee for the Rio 2016 Olympic and
Paralympic Games has the aim of ensuring necessary
conditions for everyone to be able to participate comfortably,
autonomously and safely in both events. In order for the public,
athletes, judges, media professionals and the other people
involved to have universal access, it is necessary to follow
certain technical parameters in the construction of facilities
directly and indirectly related to organising the Games.
This document combines the accessibility standards issued
by the Brazilian Technical Standards Association (ABNT)* with
the requirements of the International Paralympic Committee
(IPC)’s Accessibility Guide and Brazilian laws, decrees and
resolutions. The purpose of this publication is to guide the
design, development and implementation of projects. Reading
this publication, however, does not exclude the reader from
consulting existing standards and laws.
The work of ensuring compatibility between these standards
and guidelines was performed by Nucleo Pró-Acesso (Pro-Access
Centre) at the Federal University of Rio de Janeiro (UFRJ). The
recommendations made by the Pro-Access Center are based on
practical experiences.
The first chapter, which addresses aspects related to sports
venue arrivals and departures, provides information about
access points and circulation areas, as well as emergency
facilities. The second chapter concerns sports venues
themselves, providing technical specifications for the sectors
designated for the public, as well as toilets and changing
rooms. The theme of the third chapter is accommodation
infrastructure, describing the concepts of accessible bedrooms
and wheelchair-friendly bedrooms, as well as technical
standards for accessibility in parking areas, receptions,
restaurants and other common areas. The fourth chapter is
dedicated to land, maritime, air and waterway transport modes.
Finally, the fifth chapter explains how visual, oral, electronic and
digital communication can and should provide universal access
to relevant information for all those involved in the Games.
On 9 October 2009, in Copenhagen, Rio de Janeiro received
the mission to bring the Olympic and Paralympic Movements
to a new territory. For the first ever time, the greatest sports
event on the planet will be held in South America. The Rio 2016
Olympic and Paralympic Games are an excellent opportunity
to raise awareness among the public and governments of the
countries of our continent about the importance of universal
accessibility. According to the census conducted in 2010 by the
Brazilian Institute of Geography and Statistics (IBGE), around 45
million Brazilians – nearly 24% of the population – have some
kind of disability. The improvement in accessibility levels not
just in Rio, but throughout Brazil, will be one of the biggest and
most enduring legacies of the Olympics.
This document is a reference tool for the definition of
accessibility standards in Olympic and Paralympic-related
construction in the design phase. For construction in progress,
these accessibility standards shall, where possible, be adopted,
considering cost and legacy criteria.
*ABNT standards are identified in this report by the abbreviation NBR
(Norma brasileira)
1
Access and circulation
1.1 Circulation
• A minimum width of 2.00m is recommended for circulation
spaces at sports venues and common areas of non-sports
venues (Figure 1.1). In cases where this measurement is not
possible, one should not create circulation spaces narrower
than 1.20m
• The width of circulation spaces in flat areas and on stairs
at new sports venues should be calculated based on the
parameters used by the Fire Brigade and the Green Guide
In circulation areas:
• At sports venues, flows will always be considered medium or
high (greater than or equal to 25 people per metre/minute)
• Provide “manoeuvre pockets” 1.50m in radius every 10m
(Núcleo Pró-Acesso)
• Pave surfaces with regular anti-slip coatings to minimise
vibrations of wheeled objects. Surface should be free of
obstacles, with a maximum transversal inclination of 2% for
internal floors and 3% for external floors (NBR 9,050/2004)
• Slopes or obstacles must be marked with contrasting tactile
ground markings
• Tactile directional ground marks must be used in wide
circulation spaces and where there are preferred circulation
routes (IPC and NBR 9,050/2004)
Rio 2016 Accessibility Technical Guidelines > version 3 | december 2013
7
Circulation space for two people in wheelchairs,
one of them using a sports wheelchair
Sports wheelchair
used by athletes
Regular wheelchair
Max i = 2% (internal floors)
Max i = 3% (external floors)
2.00m
Circulation space for two people,
one using a wheelchair
Max i = 2% (internal floors)
Max i = 3% (external floors)
1.50m
Figure 1.1
8
Circulation space for one person using a wheelchair
Max i = 2%
(int. floors) and
3% (ext. floors)
1.00
1.1.1 Accessible routes
Definition of accessible route:
A continuous, unobstructed and signposted path that connects
external or internal environments of spaces and buildings,
and that can be used autonomously and safely by everyone,
including people with disabilities and reduced mobility.
Accessible routes may incorporate parking areas, lowered
pavements, pedestrian crossings, corridors, floors, stairs and
ramps, among other features (Figure 1.2).
• Each building must have all accessible routes interconnecting
pavements, parking areas, entrances, grandstands,
toilets, other services and facilities in accordance with the
requirements described in this document
• In the case of adaptation of existing buildings where it is
not possible to guarantee accessibility on all routes, there
must be at least one entrance that permits universal access,
no more than 50m from the other access points (NBR
9,050/2004)
• All obstacles or furniture must be properly marked
• Protruding objects must be avoided in circulation areas
• In buildings with large flows of people, there must be no
carpets or rugs
• Ramps must follow Brazilian standard NBR 9,050/2004,
which establishes the maximum inclination of 8.33%.
According to an IPC recommendation, one must adopt a
maximum inclination of 5%. For more details, see item 1.2
• In free spaces or areas with large flows, it is advisable to
have spaces with a diameter of 1.80m to permit a complete
rotation of 360° (IPC). In other cases, use the measurements
presented in item 1.1
• Air space free from obstacles, with a vertical clearance of at
least 2.10m (IPC)
• Lighting must be sufficient to permit people with hearing
deficiencies to lip read or use sign language (IPC)
• One must discuss the applicability of tactile directional
ground marks on concourses, meaning wide spaces with
intense public circulation inside stadia
9
Visual signage
and sound aids
at street crossing
Pavement
access ramp
Access to building identified
with tactile warning marks
Low street furniture for
people of short stature and
people using wheelchairs
Low street furniture for
people of short stature and
people using wheelchairs
Service strip
Free strip
Tactile
warning marks
Figure 1.2
1.1.2 Street crossings
• At pedestrian crossings, we recommend stable, anti-slip
paving that minimises vibrations of wheeled objects
• The pavement should be accessed via ramps with a
maximum inclination of 5% (best practice according to
the IPC). If this is not possible, one may adopt a maximum
inclination of 8.33% (NBR 9,050/2004)
• Best practice calls for a 5% inclination on side rims. If this is
not possible, one may adopt a maximum inclination of 10%
(NBR 9,050/2004)
Minimum width:
• This must be 4.00m in cases of pedestrian flows considered
low, with up to 500 pedestrians per hour (NBR 9,050/2004),
and 6.00m in cases of greater flows
10
• A minimum width of 1.50m is acceptable exclusively in the
case of alleys and narrow streets with a street width of less
than 6.00m (IPC)
Signage (Figure 1.3):
• Mark with tactile paving (see item 1.1.5)
• Sounds indicating functioning of traffic lights (IPC and
NBR 9,050/2004)
• Pedestrian crossings must stand out and be painted in a
contrasting colour (NBR 9,050/2004). This may be obtained
through a contrast between a smooth-surfaced white strip
and rough-surfaced dark asphalt (see item 1.1.5)
Sound traffic
lights
Tactile warning
marks
Sounds indicating functioning
of traffic lights
Pavement
Street
Pavement
Figure 1.3
11
Pedestrian crossings through elevated strips:
• This option must be selected in the following cases: a narrow
carriageway, a large flow of pedestrians associated with a
small flow of vehicles, or where there are narrow pavements,
where it is not possible to leave a flat space with a minimum
width of 1.00m in addition to the ramp (Figure 1.4)
Sound traffic
lights
Tactile warning
marks
Sounds indicating
functioning of traffic lights
Pavement
Figure 1.4
Street
Pavement
1.1.3 Special parking spaces
• Special parking spaces must always be linked to accessible
routes (Figure 1.5)
Quantification:
• At least 2% of all regulated parking spaces for people with
physical and visual disabilities (Contran Resolution 304)
12
2.50
1.70
5.00
1.70
1.20
0.50
Dimensions in metres
2.50
Figure 1.5
• At least 5% of all regulated parking spaces for elderly people
(Contran Resolution 303)
Dimensions of parking spaces:
• Minimum 5.00 x 2.50m (NBR 9,050/2004), plus additional
space of at least 1.20m in width for transfer (Figure 1.6)
• Special parking spaces must be duly identified using vertical
and ground signs, and they must always be associated with
access ramps or lowered kerbs
Parking spaces for vans:
• One must also provide parking spaces for taxis and vans
equipped with elevators
• Van arrival areas must have a space for mobile ramps
installed between the van and pavement. Accordingly, in
addition to the van’s parking space (2.50 x 7.00m), there
must be a bay measuring 2.50m in width
13
1.70
5.00
1.70
1.20
Max i = 8.33%
2.50
Figure 1.6
Transport drop-off areas (Figure 1.7):
• Drop-off areas for athletes with or without disabilities, their
companions, their coaches, the media and other people who
will access different sports and non-sports facilities and
services must be located as near as possible to entrances and
seats, in order to minimise travel distances (IPC)
• Drop-off areas must be outside common areas for parking
and near main access points
• One accessible drop-off area must have a level access path
adjacent and parallel to parking spaces. When there is a
kerb separating parking spaces from this access path or an
accessible route, one must provide a ramp to allow people
with disabilities to use this route, preferably leading to the
main accessible entrance (Núcleo Pró-Acesso)
14
• When a distance is greater than 500m or a route has steep
ramps, resources must be provided for people with reduced
mobility at the location, enabling them to go to the venue
entrance or exit. These resources may include small cars,
vans or small buses with a low floor, for example (IPC)
• For people with visual disabilities, a way must be found and
supplied to enable independent movement, connecting
the main transportation access points to at least one public
entrance for each venue, preferably the main entrance (IPC)
Min 7.00
Min 2.50
Min
0.50
0.75
to 1.00
0.40 to 0.60
Tactile
directional marks
and pick-up area
Tactile warning marks
Figure 1.7
15
1.1.4 Pavements
Pavements are defined by ABNT as “part of a street, normally
segregated and on a different level, not designated for the
circulation of vehicles, but reserved for the movement of
pedestrians and, when possible, the implementation of street
furniture, signage, vegetation and other elements”.
• One must guarantee pedestrian crossings free from all
obstacles, hazards and any elements that interfere in the air
space above the circulation strip
• If it is not possible to guarantee a totally free strip, the street
furniture must have a colour contrasting with the pavement
and it must be detectable by someone with a visual
deficiency or poor eyesight using a cane (IPC)
• Vertical air space free of obstacles must be at least 2.10m.
When the width of the pavement – on which there must be
a ramp for crossing the street – does not permit a flat area
of at least 1.00m in addition to the ramp, the pavement
must be lowered to the level of the pedestrian crossing, with
an inclination of no more than 8.33% and markings on the
ground to indicate the lowering (Figure 1.8)
• Commercial streets may have an access strip on which
merchandise may be displayed, provided that there is a
minimum distance of 0.75m for the service strip (lamp posts,
street furniture and flowerbeds) and a minimum distance of
1.20m for a free strip (Figure 1.9)
• The minimum recommended width is 1.50m. A width of
1.20m is tolerated in the case of existing pavements that
cannot be widened (NBR 9,050/2004). The strip free from
obstacles may not be narrower than 1.20m (Figure 1.10)
16
Free Strip
Service Strip
Min 1.20
Min 0.70
Recommended
i = 5%
Max i = 8,33% i = 5%
Building
Service strip – min 0.75
Aerial obstacle
Service strip
Min. 2.10
Street furniture
Building
Free Strip
Service Strip
Min 1.20
Min 0.70
Street
Figure 1.8
17
Min 2.20
Service strip
Free strip
Min 0.75
Access strip
Min 1.20
Figure 1.9
0.30
Main
platform
Min 1.50
S
Alignment
of property
0.50
S
0.30
Side ramp
Max inclination 5%
Side ramp
Max inclination 5%
Tactile
warning marks
Figure 1.10
18
Total lowering of pavement
1.1.5 Tactile ground markings
Tactile ground markings aid the mobility of people with visual
disabilities, informing, warning, directing and indicating ways. It
may be of “warning” or “directional” nature (Figure 1.9).
Tactile warning marks:
• Composed of blister paving to inform pedestrians of the
need for redoubled attention
• Signal obstacles, changes in levels, crossings, changes in the
path’s direction, lift entrances (direction of control panel) and
risk of falling
• Placed around suspended obstacles that protrude more at a
higher level than at a lower level
• Must be installed along the edges of changes in level
and around obstacles, making up a strip between 0.25 and
0.60m in width
• Signal suspended obstacles measuring between 0.60 and
2.10m. In this case, the marked area must be 0.60m longer
than the protuberance of the obstacle
Tactile directional marks:
• Raised parallel bars to indicate the direction of movement
• Used in wide spaces without guiding objects (flowerbeds
and walls), considering paths and points of interest
• Avoid circulation crossings and interference in queuing areas
Dimensions (warning and directional):
• Width between 0.25 and 0.60cm
• Maximum difference in level of 1.50cm
• Above all, colour contrasts must consider nuances between
light and dark, in order to facilitate perception among the
highest possible number of people with different types
of visual disabilities. It is advisable to use the table of
contrasting colours in NBR 9,050/2004
19
1.2 Ramps
The IPC considers ramps (Figure 1.11) to be “any inclined plane
associated with or replacing a stair, which permits easy access
to a building or elevated area”.
Ramps must have an anti-slip, regular, firm surface that
minimises vibration of wheeled objects, with detectable
warning markings in a colour contrasting with the ground
(IPC and NBR 9,050/2004):
• Maximum declivity of 8.33% for maximum heights of 0.80m
at each segment of the ramp (NBR 9,050/2004)
• Declivity of 5% for maximum heights of 1.50m at each
segment of the ramp (NBR 9,050/2004)
• Ramps inclination must be calculated according to the
equation [i = (h x 100) : c], where “i” is the percent of
inclination, “h” is the height of vertical rise in metres and “c”
is the length of horizontal run in metres
Admissible inclination
at every ramp
segment (i)
5,00 (1:20)
Maximum height
of each ramp
segment (h)
Maximum
number of ramp
segments
Maximum length
of each ram
segment (c)
1,50
Unlimited
30
5,00 (1:20) < i ≤ 6,25 (1:16)
1,00
Unlimited
16
6,25 (1:16) < i ≤ 8,33 (1:12)
0,80
15
9,6
• According to NBR 9,050/2004, the maximum length for each
ramp segment may vary from 9.60 up to 30m, according to
the chosen inclination. See the last column of the table above
• Inclusion of at least one landing every 9m (IPC)
Width of ramps in public places:
• The minimum obligatory width of a ramp at a sports venue
is 1.20m (Article 58 of Decree 44,035/2013 of the Rio de
Janeiro Military Fire Brigade Code – CBMERJ)
• Minimum recommended width of 1.50m (Núcleo Pró-Acesso)
• In the case of housing with few floors and individualised
access, the adoption of a width of 1.20m is tolerated
(NBR 9,050/2004)
• The minimum width of a ramp in a location of public
circulation is 1.20m, according to the CBMERJ, and 2.00m,
according to the IPC
20
• The maximum longitudinal inclination is 5% and the
maximum transversal inclination is 2% (IPC)
Ramp landings:
Min 1.50
• Ramps must have at least one landing every 9m in their
horizontal projection (IPC)
Min 1.20
Max inclination 8.33%
Min 1.50
Rise
Max inclination 8.33%
Max 9.00
Restricted locations – min 1.20
Public access – min 2.00
Landing at
end of ramp
Circulation
Landing for change
in direction
Landing at start of ramp
Figure 1.11
21
Landings must measure at least the following:
• 1.20m length x width of ramp, in the case of housing and
small ramps with small flows (NBR 9,050/2004)
• 2.00m length x width for ramps with medium and
large flows
• 2.10m length x 2.10m width of area free from obstacles on
landings on long ramps (more than 9m long)
• In the case of remodelling of existing properties, a landing
measuring at least 1.00m with maximum ramp segments of
4.00m (horizontal projection measurement) is tolerated
Curving ramps (Figure 1.12):
• Maximum inclination of 8.33% including a minimum radius
of 3.00m (NBR 9,050/2004)
• The IPC recommends at least one landing every 9m
Other ramp measurements must be respected on short ramps:
• The minimum width of a ramp in a sports venue
is 1.20m (CBMERJ), although 1.50m is recommended
• In the case of housing with few floors and individualised
access, the adoption of a width of 1.20m is tolerated
(NBR 9,050/2004)
• The minimum width of a ramp in a location of public
circulation is 1.20m (CBMERJ), although 2.00m is
recommended (IPC)
• The maximum longitudinal inclination is 5% and the
maximum transversal inclination is 2% (IPC)
Minimum measurements of landings:
• 1.20m width of ramp, in the case of housing and small ramps
with small flows (NBR 9,050/2004)
• 2.00m width for ramps with medium and large flows
• 2.10 x 2.10m of space free from obstacles on landings on long
ramps (longer than 9m)
22
Handrail
at two heights
Kick plate guide
(0.05 x 0.05)
Tactile
warning marks
Landing
i
ax
3%
M
8.3
ax
M
0
.0
9
ax
i8
.33
%
M
ax
Min 1.20
M
R=
00
3.00
ax
Ma
xi
8.3
M
Tactile warning
marks
3%
9.
00
Landing
Min 1.20
Min
9.
.20
n1
Mi
Figure 1.12
23
1.2.1 Handrail on stairs and ramps
Recommendations about handrails (Figure 1.13):
• They must be installed on ramps and stairs, on both sides,
at two heights: 0.92 and 0.70m off the ground
(NBR 9,050/2004)
• Lateral handrails must be continuous, without interruptions
on landings of stairs and ramps, and they must protrude
at least 30cm from the ends, without interfering in
circulation areas or hindering gaps (NBR 9,050/2004 and IPC
requirements)
• They must permit good grip and easy slippage
• Dimension of section between 3.0cm and 4.5cm (IPC),
whether the handrail has an oval, elliptical or circular section
• Where it is necessary to install a guardrail and handrail
together, the handrail must have a maximum height of
0.92m and the guardrail must have the height proposed
by CBMERJ and NBR 9,077/2001
• Consult article 58, item c of the CBMERJ Code
• Consult articles 58 and 68 of the CBMERJ Code regarding
continuous handrails
Min 15
• If it is impossible to install a handrail at two heights,
the height must be between 0.80 and 0.92m (CBMERJ)
Min 4
Min 6
3 to 4.5
Figure 1.13
24
3 to 4.5
Dimensions in centimetres
• Stairs or ramps with a width of more than 2.40m must have
an intermediate handrail that is only interrupted when
the landing is longer than 1.40m, guaranteeing minimum
spacing of 0.80m between the end of one segment and the
start of the next (NBR 9,050/2004)
• Handrails on fixed stairs and ramps must have visual and
Braille signs identifying the floor. These signs should be
installed on the upper line of the horizontal extension of the
handrail (Figure 1.14). Alternatively, the signs may be installed
on the side walls
92cm
30cm
70cm
• Built-in handrails must be spaced 6cm in relation to the back
wall and 15cm in relation to the top surface
Figure 1.14
1.3 Stairs and steps
Stairs must not be the only access option. They must be
associated with ramps or other vertical circulation equipment.
Dimensions:
• The dimension of the riser must be 15 to 18cm (consult the
CBMERJ Code, article 59, part VII)
• Consult the formula for stairs in the CBMERJ Code, article
58 and 59
25
• Stairs must comply with the CBMERJ Code. The Blondel
formula may be applied to design a good set of stairs
(2h + p ≥ 62cm and ≤ 64cm)
• The IPC suggests a height of between 12.5 and 18cm for
stair risers
• The IPC suggests having treads measuring between
28 and 35cm
• The minimum width of stairs must be 1.50m
• In the case of small flows, a width of 1.20m is tolerated
(NBR 9,050/2004)
Characteristics:
• Stairs must not have open risers
• The start of the steps must be at least 30cm from the
adjacent circulation area (Figure 1.15)
• Using nosing or inclined risers is not recommended. If they
are used, the edge may project no more than 1.5cm over the
tread below
• Minimum lighting in an environment with stairs must
be 100 lux
Landing
Riser
Tread
Handrail at two heights
70cm
92cm
Min 30cm
Figure 1.15
26
Stair landings (Figure 1.16):
• A new landing in addition to an intermediate one is
necessary whenever stairs exceed a height of 3.20m and
whenever there is a change in direction (NBR 9,050/2004)
• The minimum width of landings must be 1.20m
• The maximum transversal inclination of landings must be
1% in indoor areas and 2% in outdoor areas
• Enclosed escape stairs must have intermediate landings
every 16 steps, which must be at least 1.20m long, according
to Decree 897, article 183, part IV of the CBMERJ Fire and
Panic Safety Code (Cosip)
Stair surfaces:
• Stairs must have anti-slip, regular and firm treads, with
detectable warning markings in a colour that contrasts with
the tread (IPC and NBR 9,050/2004)
• In general, stair and ramp landings may not have tactile
warning markings. Continuous handrails must serve
as guide lines to orientate circulation, as established in
NBR 9,050/2004
Min 1.50
0.12 to 0.18
Landing
Min 1.20
• Stair handrails are identical to ramp handrails
Anti-slip texture
Min width 0.03
Min 1.20
Min 0.30
Handrail
0.28 to 0.35
Max 0.015
Figure 1.16
27
1.4 Reception areas
One part of each service desk must have the following
measurements (Figure 1.17):
• Maximum height of service desk: 0.90m (IPC)
• Minimum free height under the desk: 0.75m
• Minimum free width of desk: 0.90m (NBR 9,050/2004)
• Minimum free depth under the desk: 0.50m
(NBR 9,050/2004) or 0.50m (IPC)
• Tactile directional markings must be installed to indicate
the path to the reception desk, ending 30cm before the start
of the desk
Min 0.75m
Min 0.85m
Min 0.50m
Figure 1.17
1.4.1 Waiting and queuing area
Although Federal Decree 5,296/2004 provides for high-priority
service, one must consider universal design to offer conditions
that respect physical differences.
Follow IPC guidelines for the organisation and orientation
of queues:
• Minimum width of 1.20m free from barriers and a maximum
floor inclination of 3%
• If a queue exceeds 30m in length, provide benches for highpriority customers to rest on, 0.46m in height
28
1.4.2 Snack bars and cafés
• Minimum distance of 5.00m to exits (tunnels, stairs and
ramps), according to article 37 of the CBMERJ Code
• Snack bars and cafés must have anti-slip flooring with tactile
directional marks, leading customers to the counter, and
proximity warnings 0.30m from the counter
• At least one menu option in Braille, on matte paper, must be
offered, with large letters and high-contrast colours
• Consult the Green Guide for more information
Service desk (Figure 1.18):
• Maximum height: 0.85m
• Free height under the counter: 0.75m
• Distance from end of tactile floor to start of counter: 0.30m
• Approach area under the counter: 0.50m (IPC)
• Maximum distance between sales counter and service
counter: 0.60m
Cafés with internet access (IPC recommendations):
• Cafés with internet access must offer computers with
specific characteristics to cater to everyone
• Entrance doors must be easy to access, with a step no more
than 0.50cm high and a minimum door width of 1.20m
• Aisles between tables/desks and tables must have a
minimum width of 1.00m
• The height of computer desks must be between 0.75
and 0.85m
• The height of seats must be between 0.44 and 0.48m
• One must leave a circulation space under tables/desks
to avoid creating obstacles for guide dogs
1.4.3 Restaurants and canteens
• Restaurants must offer a range of possibilities for circulation
and seats, without ever segregating people with disabilities
in a specific area
• Signage for restaurant toilets must be made of signs
with pictograms
29
Low desk
Tactile marks
Sales
Min 60
Min 90
Service
Min 50
Min 85
Min 90
Min 75
Max 30
Figure 1.18
Circulation between tables:
• Provide circulation spaces free from barriers, including
occupied chairs and tables, with a minimum width of 1.00m
– ideally 1.20m – between chairs with people seated on them
• Rotation areas must be provided with a minimum radius of
1.50m (IPC)
• Obstacles lower than 2.10m that protrude more higher
up than below must be protected by guardrails or tactile
flooring
30
Tables and chairs (Figure 1.19):
• Fixed seats must be avoided. If this is the only design option,
they must alternate with mobile chairs
• Accessible seats must be provided in several areas of the
restaurant. They must be light and easy to move
• Tables with four legs are preferable to tables with one central
leg. In the case of tables with one central leg, the leg must be
at least 0.50m from the external edge of the table top (IPC)
• At least 20% of chairs must not have arms
Bars:
• In bars, at least 1.60m of the bar must be lower (IPC)
• The maximum height must be 0.85m, with 0.75m of height
free from obstacles beneath the bar (IPC)
Ø1.50
Ø1.50
Min 1.00
Min 1.00
.80
Min 0
Min 0.50
Max 0.05
Ø1.50
0
in
1.6
Max 0.85
M
Min 0.75
Min 0.73
0.75 to 0.85
• All stools must have a backrest (IPC)
Figure 1.19
31
Menus:
• At least one menu option must be offered on matte, highcontrast paper, in large letters, and other Braille options
1.5 Entrances
• All entrances to sports and non-sports venues must be on
accessible routes
• The maximum distance between an accessible entrance and
the other entrances must be 50m (IPC)
1.5.1 Public entrances
• Avoid revolving doors. If this solution is essential, one must
offer an alternative entrance near the main entrance (NBR
9,050/2004)
• Indicative, informative and directional signage must be
visible in all parts of entrances
• Exit routes must be accessible and permit rapid evacuation
(IPC)
• Routes must be clear and well defined, with signage and
orientation
• All circulation spaces must be in contrasting colours, with
a minimum width of 1.20m (CBMERJ Code), although the
recommended width is 1.50m (IPC), as shown in the table in
item 1.1
• All doors must be easy to use, with maximum force
of 19.5 N (IPC)
• Provide accessible transport near entrances, to guarantee
easy access for people with disabilities
• Every 30m along access routes, there must be waiting
and rest areas, sheltered from the weather, if the distance
between the queue and the entrance is long (IPC)
Turnstiles (Figure 1.20):
• To the side of turnstiles, there must be an accessible
entrance with a minimum width of 0.90m, although
1.00m is recommended (consult articles 52 and 53 of the
CBMERJ Code)
32
Accessible automatic
turnstile
Min 0.90
Not accessible to people
with disabilities
Figure 1.20
1.5.2 Doors
Doors located along escape routes: consult the CBMERJ Code.
Doors in circulation areas (Figure 1.21): We suggest using a
minimum clearance of 0.98m, and 1.00m-door leaves for
locations designated for sport practice (due to the sports
wheelchairs used by athletes). One may tolerate minimum
gaps of 0.85m and door leaves of 0.90m in cases where ideal
dimensions cannot be provided (NBR 9,050/2004).
33
In the case of double-leaf doors, at least one of the sides must
have a minimum dimension of 1.00m (NBR 9,050/2004).
• Article 54 of CBMERJ Decree 897 prohibits sliding doors
at exits
• Article 57 of CBMERJ Decree 897 specifies a minimum height
of 2.20m for exit doors
• Doors should preferably operate using a sensor, which
should be adjusted to detect people of short stature and
open completely in under three seconds (IPC)
• Permit the interruption of its closing with a force smaller
than 6 Kgf or 58 N (IPC)
• Doors must be operated manually in the event of
an emergency
• The force exerted by a closing door must be less than
3.4 Kgf or 33 N (IPC)
• Glass doors must be demarcated with a minimum strip
of 5cm in a contrasting colour (IPC)
Door handle
Não
Perturbe
Figure 1.21
34
0.90 to 1.10m
0.40m
Impact-resistant
protection
• Warnings and signs must not be installed directly on doors
• Door sills should be eliminated. If this solution is not
possible, a maximum change in level of 0.5cm is tolerable.
Changes in level of greater than 0.5cm, up to 1.5cm, must be
treated in the form of a ramp, with a maximum inclination
of 50% (NBR 9,050/2004)
• The tracks of sliding doors must be installed on the upper
lintel rather than on the floor (IPC)
• When located along accessible routes, the lower part (up to
0.40m) of doors must be made of resistant material (NBR
9,050/2004)
• In toilets, changing rooms, health posts and accessible
rooms, a horizontal pull rail associated with the door handle,
with a minimum dimension equal to half the width of the
door, must be installed 10cm from the hinge
• The horizontal pull rail should be installed on the internal
side of the room/cubicle when the door opens outwards.
Otherwise, the horizontal pull rail should be installed on the
outside of the room/cubicle
• Swing doors must not be installed in areas with large flows,
as they need a translucent window with a minimum width
of 0.20m (Figure 1.22), with its bottom edge installed at a
height of between 0.40 and 0.90m from the floor and its top
edge at a height of 1.50m (NBR 9,050/2004)
• The controls on manually activated electronic doors must
be positioned at a height of between 0.90 and 1.10m and at
a distance of between 0.80 and 1.00m from the gap, in the
case of sliding doors (NBR 9,050/2004)
Spaces needed by people in wheelchairs in order to use doors
(Figure 1.23):
• Provide a clear space of 1.50 x 1.35m, 0.60m wide, next to
the door, to enable wheelchairs to approach and manoeuvre
(NBR 9,050/2004 and IPC requirements)
• A minimum distance of 1.35m must be maintained between
pivoting or hinged doors that are installed sequentially (IPC)
35
0.40
0.40 to 0.90
Min 1.50
Min
0.20
Figure 1.22
Min 0.50
Min 0.50
Min 0.30
Min 0.50
Min 1.20
Min 0.30
Min 1.35
0.30
Free space
Min 1.00
Figure 1.23
Width of door
Min 1.35
Min 1.35
36
Min 1.50
Min 1.50
Min 1.35
Min 1.35
Min 1.35
Min 1.50
Min 1.20
Door handles must be (Figure 1.24):
• easy to handle and require only a small effort to open
• of the lever kind, with rounded edges (IPC)
• installed at a height of between 0.90 and 1.10m (IPC)
DO NOT
USE
USE
DO NOT
USE
Min 12cm
Figure 1.24
1.6 Lifts
• For facilities located in the city of Rio de Janeiro, consult
the specific regulations of the Mechanical Engineering Unit
(Gerência de Engenharia Mecânica, or GEM)
• Lifts must be located along accessible routes, associated
with stairs
Floor signage:
• All floors must have signs identifying the floor number in a
contrasting colour immediately outside the lift, next to the
door and above the lift buttons, with a minimum dimension
of 50mm in high or low relief of 0.8mm, including Braille
signs (NBR 13,994/2000)
Sound devices:
• For people inside the lift, the floors and the lift’s movement
(up or down) must be announced
• For people outside the lift, the arrival of the lift and
its direction (up or down) must be announced (Núcleo
Pró-Acesso)
37
Lift halls (Figure 1.25):
• There must be a free space in front of the lift, if possible
equipped with benches with a backrest
• Lifts must comply with all the provisions of NBR-NM
313/2007, which establishes safety specifications to meet the
specific accessibility needs of people with disabilities in the
case of passenger lifts
Figure 1.25
38
Max 1.20m
Max 0.85m
• All buildings, including their lifts and stairs, must comply
with the Fire Safety Code (Cosip)
1.6.1 Lift doors
Door gaps (Figure 1.27):
• For places where sports are played: minimum gap
of 1.00 x 2.10m
• For other locations: minimum gap of 0.95m (IPC)
• Maximum change in floor level between lift and outside
floor: 10mm
• Minimum time for which the door must remain open:
from 5 to 15 seconds (NBR 9,050/2004). A button may
activate door closure before the determined period
1.6.2 Lift cabs
Dimensions (Figure 1.26):
• 1.10 x 1.40m: minimum dimensions for lifts for eight
passengers
• 1.73 x 1.30m: minimum dimensions for lifts for 13 passengers
that permit a wheelchair to rotate
• 1.70 x 1.50m: ideal in the case of low or medium flows (IPC)
• 2.10 x 1.50m: ideal in the case of large flows of people (IPC)
• It is necessary to respect the traffic calculation demanded
by GEM
Lighting inside lifts:
• Minimum of 100 lux (IPC)
Internal handrails:
• A handrail with a diameter of 4.0 to 5.4cm must be installed
along the whole perimeter of the cab, at a height of between
0.80 and 0.92m. A maximum height of 1.00m is permitted
• The handrail must be able to bear a force of 700 N
(NBR 13,994/2000)
• The handrail must be rounded on the outside and it must
contrast with the cab’s panels
Floor:
• The floor must have a rigid, anti-slip surface, avoiding dark
surfaces (IPC) and in a colour that contrasts with the external
floor (NBR 9,050/2004)
39
Visual information in
colour that contrasts
with the background
Sound alert
Floor indication
High-relief tactile
information
Min 1mm
5
Min 0.02m
Max 1.20m
Information in Braille
Min 0.60 free
Seats with back rest
in lift hall
Tactile directional marks
Large numbers
in relief and with
corresponding
Braille signs
0.25m
0.92m
Handrail
d = 0.04 to 0.05m
1.00
Min 0.95m
1.50m
1.70m
Figure 1.26
40
Max 1.20m
Mirror
Max 0.85m
Min 0.02m
Floor indication
1.6.3 Lift controls and commands
Recommendations (Figure 1.27):
• Consult the CBMERJ Code and obtain approval from GEM
• The control panel must be located 0.25m from the entrance
door (IPC)
• The emergency button must be 0.85m from the floor (IPC)
• The highest part of the panel must be no more than 1.20m
from the floor (IPC)
• There must be direct communication via speakerphone with
the external area (IPC)
• There must be visual and sound indications of the floor,
direction of movement, and door opening and closing
Dimensions of buttons:
• Minimum diameter of 20mm for all buttons (IPC)
• When being pushed, the depth may not exceed 5mm
(NBR 9,050/2004)
Screen
1
2
3
S
4
5
6
G
7
8
9
P
0
CANCEL
-
Speakerphone
E
M
Emergency
commands
CONFIRM
7.4mm
Min 16mm
Max 5mm
4.7mm
Min 20mm
Figure 1.27
41
• The buttons must be associated with voice recordings
(NBR 9,050/2004)
• The characters must have a minimum height of 16mm, high
or low relief of 0.8mm and a colour that contrasts with the
background (NBR 9,050/2004)
• Braille signs must respect the dimension of 7.4 x 4.7mm
for each cell, located immediately to the left of the
corresponding button (NBR 9,050/2004)
• Emergency commands must be located in the lower part
of the panel (NBR 9,050/2004)
Call logs:
• Logs must be audiovisual, between 35 and 50 dBA, with a
maximum frequency of 1500 Hz, 1m from the command
(ABNT 13.994/1999)
• A signal must be given each time a button is pressed
• A system for communicating with the outside area must
be installed inside the lift cab for use in the event of an
emergency. This solution may feature a speakerphone
activation button (ABNT 13.994/1999)
• The intercom button must be marked using an international
symbol for telephone, as well as the Braille sign
1.6.4 Escalators and other resources
• Escalators and inclined moving walkways may not be
considered integral parts of an accessible route. Vertical or
inclined lift platforms and horizontal moving walkways are
accepted, however. The front edges of escalator steps must
be marked with tactile markings
• The location must have minimum lighting of 60 to 200 lux
(NBR 9,050/2004 and 13.994/1999)
• Inclined moving walkways must have a maximum
inclination of 5% (NBR 9,050/2004). In the case of moving
walkways with an inclination greater than 5%, there must
be visual signage informing people of the requirement for
people in wheelchairs to be accompanied by an authorised
person
42
Vertical lift platforms:
• This kind of equipment is not ideal, as it must be activated
by an authorised person
• They must climb no more than 2.00m. Enclosed boxes may
climb up to 9.00m (NBR 9,050/2004)
• The guardrail of open lift platforms must be 1.10m high
Inclined lift platforms:
• There must be a programmed stop on landings or
no less frequently than every 3.20m of change in height
(NBR 9,050/2004)
• They must have folding seats (NBR 9,050/2004)
• They must have tactile and visual signage informing people
of the requirement to be accompanied by an authorised
person during their use (NBR 9,050/2004)
1.7 Emergency facilities
1.7.1 Emergency exits
• Consult CBMERJ Decree 44,035
• Emergency exits must be located along an accessible route,
with direct access to an external area
• Take the emergency plan of the local fire brigade
into consideration
• Sound and visual alarms must be installed at
emergency exits
• Sound alarms and vibrating alarms must be associated and
synchronised with intermittent visual alarms, to warn people
with visual and hearing disabilities
1.7.2 Rescue areas
• They must be demarcated and signposted on stair landings
(Figure 1.28)
• They must comply with the requirements of the Building
Code, the CBMERJ Code and the Coscip Code
• At least one reference module (known by Portuguese
acronym MR) must be provided per floor and per set of
emergency stairs (NBR 9,050/2004)
• They must be located in an area protected by firewalls
43
Interphone
to call for help
Max height 1.20
1.20
Up
0.60
Stairs
Space for wheelchair
0.80 x 1.20
Foyer
Space for one
wheelchair 0.80 x 1.20
Foyer
Space for one
wheelchair 0.80 x 1.20
Figure 1.28
• They must have equipment such as telephones and/or
interphones with sound and visual alerts
• They must be linked to the external area via an accessible
route, although electromechanical equipment is not
necessary
• Escape routes in closed environments must be marked and
lit with beacon devices
• The access door to rescue areas must be identified with
signage in photoluminescent material or it must be backlit
• Instructions about the use of the rescue area in large, highcontrast letters, and in Braille, must be attached
• They must be ventilated and located outside the main
circulation flow
• The whole of each building, including its lifts and stairs,
must comply with Coscip requirements
• They must be marked together with MR demarcation
on the floor
• Instructions about the use of the rescue area must be
attached (NBR 9,050/2004)
44
1.7.3 Alarms
• Escape routes and emergency exits must be marked with
associated visual and sound alarms
• Maximum height of 1.20m for warning buttons and fire
extinguishers (IPC)
• On stairs that link different floors, including emergency
stairs, next to the fire door, there must be tactile and visual
signage informing people of the floor number. This signage
may be installed on handrails
• Emergency devices must present tactile signage using
international symbols
Sound alarms:
• They must have an intensity and frequency between
500 and 3,000 Hz
• The frequency may be variable if the environment has many
sound obstacles, such as columns or beams
Visual alarms:
• They must have an intermittent appearance
• Xenon light with strobe effect or equivalent
• Minimum intensity of 75 candelas
• Must be installed more than 2.20m above the floor or 0.15m
lower in the case of lower ceilings
• Must be installed no more than 15m apart from each other
• May be spaced out further, up to a maximum distance of
30m, where there are no visual obstructions
1.7.4 First aid rooms
First aid rooms must be connected to the main circulation
area, in a strategic location with an outdoor area where an
ambulance can park (Núcleo Pró-Acesso).
They must have:
• door with a minimum span of 1.00m
• hospital trolleys with adjustable height (IPC)
• at least one accessible toilet for each sex, or unisex
45
1.7.5 Evacuation instructions
• Easy-to-understand evacuation instructions must be
provided to everyone, printed on matte paper in a minimum
font size of 14 pt
• Provide tactile directional floor marks, indicating the nearest
accessible route to get to the exit
• Dim lighting installed near the floor (at a height of 0.48m)
must be provided, functioning together with alarms
• Automatic doors must always work, even if manually, in the
event of an emergency
46
2
Sports venues
2.1 Grandstands
Decree 7,823 of 9 October 2012 regulates the provisions of Law
10,048 of 8 November 2000 and Law 10,098 of 19 December
2000, in terms of the minimum allocation of spaces and seats at
venues related to the Rio 2016 Olympic and Paralympic Games.
• In the construction, renovation or expansion of stadia, sports
gyms and other venues to host or support the staging of
2016 Olympic and Paralympic Games events, before or after
the holding of these competitions, one will observe the
allocation of a minimum of 1% of the total capacity of spaces
and seats in stadia, sports gyms or other events for people
with disabilities (Decree 7,823)
• Spaces and seats must be situated in signposted locations
with good visibility, guaranteeing the accommodation of
at least one companion for each person with a disability
(Decree 7,823)
• Seats must be provided for people with reduced mobility
(PRM: people with crutches or blind people with guide dog)
and obese people (OP)
• When the total number of seats is from 201 to 1,000, one
should reserve 1% of the capacity for PRM and 1% for OP
(NBR 9,050/2004)
• When the capacity exceeds 1,000, one should reserve 10
seats plus 0.1% of the total which exceeds 1,000 for PRM and
the same quantity for OP (NBR 9,050/2004)
• We recommend consulting Accessible Stadia Guide no. 1 and
the Green Guide – Football Licensing Authority – 5th version
to produce architectural designs of stadia
• The IPC suggests allocating 1% to 1.2% of all existing seats
for people with disabilities, in accordance with the sport
47
2.1.1 Seats
• Accessible seats must be distributed in all building sectors
(Figure 2.1), avoiding segregation and offering fans different
location and ticket price options (IPC, NBR 9,050/2004,
Accessible Stadiums – US Department of Justice and
Green Guide)
• All accessible seats must permit free lines of sight and
the reception of sound messages without impediments
• Exclusively in locations to which people in wheelchairs are
designated, one must avoid railings, guardrails and sills
exceeding 0.75m in height. In other cases, use guardrails
1.10m in height – 0. 75m up to the handrail and the rest
made of transparent material that permits unimpeded views
(Figure 2.2)
• Adopt the reference module of NBR 9,050/2004, measuring
1.20 x 0.80m, including 0.30m behind this space
• Locate seats in a manner that does not hamper or interfere
with circulation (NBR 9,050/2004 and IPC requirements)
• Connect these seats to entrances, changing rooms, toilets,
courts and other presentation areas via accessible routes
(NBR 9,050/2004)
Figure 2.1
48
Max 0.75m
Absence of visual
and sound barriers
Place reserved for
person in a wheelchair
Side entry
Place reserved for
person in a wheelchair
Rear entry
Figure 2.2
• Mark these locations with the International Symbol of
Access (ISA) in both the seat locations (Figure 2.3) and along
the routes that lead to them (Accessible Stadiums –
US Department of Justice)
• Take care to ensure that there are escape routes and
emergency exits along the route that links these seats.
To this end, consult the Fire Brigade’s Fire and Panic Safety
Code (Coscip)
• Consider priority seats with a height of between 0.41
and 0.45m, with a maximum floor inclination of 2%
• For these seats, hinged arms must be provided in order
to facilitate transferring people in wheelchairs
• In cinemas or theatres, leave 0.60m of free space in front
of seats for people with reduced mobility and obese people
(NBR 9,050/2004)
• For stadia, consult Accessible Stadia Guide no. 1 and the
Green Guide – Football Licensing Authority – 5th version
• Accessible seats must have articulated armrests
49
0.80
1.20
0.30
Mark place with the International Symbol
of Access and along route leading to it
Max 2% i
1.20
0.30
Min 0.60
0.80
Figure 2.3
Spaces for guide dogs (Figure 2.4):
• Provide a space designated for a guide dog (0.30m high x
0.40m wide x 0.70m long), to be located next to 1% of seats
for preferential use by people with reduced mobility
Seats for obese people (Figure 2.4):
• Height of seats: between 0.44 and 0.48m
• Height of articulated arms: between 0.65 and 0.69m
• Structure to support at least 250 kg
• Seat width: between0.60 to 0.70 m
• Seat depth: between 0.47 to 0.51 m
Seats for companions (Figure 2.4):
• Locate seats for companions alternately with spaces for
people in wheelchairs and seats for preferential use by
people with reduced mobility
50
Removable benches:
• This is an alternative solution for the case of Paralympic
events, for example. One must strive for the quality of the
material and equipment to be used
Provision for
companion’s seat
41 to 45
Max 75
65 to 69
Articulated arms
Low guardrail
without hindering
spectators’ views
30
70
40
Space for
guide dog
Seat for obese
people bears up
to 250 kg
47 to 51
Signal accessible seats with International
Symbol of Access and along the route
leading to them
Accessible seat with
articulated armrest
Min 47
Max. 51
Min 60
Min 60
Max 70
Min 60
Max 70
Figure 2.4
51
2.1.2 Lines of sight
The line-of-sight calculation takes into consideration a series
of factors and depends on the surface of the field of play
(Figure 2.5). Accordingly, each stadium will require a separate
calculation (Accessible Stadia Guide):
C = D (N +R) - R
D + T
Where:
C ≥ 9cm, corresponding to the vertical distance from the line
of the eyes of spectators who are watching the game on foot
to the level of the eyes of the spectators who are in the row
behind. This measure may be less than 9cm, in line with the
stadium design
D = horizontal distance from the eyes to the focal point in the
field of play (considering the view of the whole field)
N = height of the level where the accessible seats will be
R = vertical height to the focal point
T = depth of the row of seats
• It is recommended for the height of guardrails situated
in front of the reference module not to exceed 0.75m
• High balls must be visible up to a height of at least 12.00m
(Figure 2.6)
• For architectural designs of stadia and sports arenas, we
suggest consulting the Football Licensing Authority (FLA)’s
Green Guide, 5th version
52
Max 75cm
C
D
Horizontal distance
to focal point
N
(Height of
landing)
R
(Vertical height
to focal point)
T
Depth of row
of seats
Figure 2.5
High balls must be
visible up to at
least 12m in height
Figure 2.6
53
2.2 Toilets
• If a building does not have accessible toilets, even if the
other accessibility conditions are met, the building may not
be considered accessible (IPC)
• The distance to be travelled between the accessible toilets
and the sectors with accessible seating must not exceed 50m
Quantification:
• The share of toilets that are accessible must be at least 5%
(NBR 9,050/2004)
• Specially for the Paralympic Games, accessible toilets must
be supplied at a ratio of 1:15 – in other words, one accessible
toilet for every 15 clients who need this type of facility (IPC)
Unisex or family accessible toilets (Figure 2.7):
• Whenever possible, install “family or unisex” accessible
toilets (NBR 9,050/2004) with an entrance that is
independent from other toilets
• In addition to the measures stipulated in standards, these
toilets must contain a bench where people can change
clothes, with the following minimum dimensions: width
= 0.80m; height = between 0.44 and 0.48m; and length =
1.80m (NBR 9,050/2004)
• At each sports venue, there must be an extra accessible
toilet with minimum dimensions of 3.00 x 3.00m, as well as
a trolley and lift-style manual transfer device. This toilet’s
location must be identified on all the doors of the other
accessible toilets
Toilets for children or people of short stature:
• Whenever possible, they must be installed when the
building’s toilet calculations point to a number of more than
five toilets per sex on each floor
Nappy change areas:
• The minimum nappy change surface area must be 0.75 x
0.50m, with a height of 0.85m in relation to the finished floor
54
Min 0.80
1.50
Min 0.85
Ø1.50
360° rotation
2.80
Min 1.20
Flush activated
by a single command
Support bars to transfer
person with a disability
Accessories placed in
area reachable by users
Base to adjust toilet
to ideal transfer height
Transfer area
Figure 2.7a
55
Min 1.70
Toilet
Min 0.85
Min 1.50
Manoeuvre area
180° rotation
1.50 x 1.20
Transfer area
Toilet
Min 1.00
Min 3.00
Min 3.00
Transfer area
Figure 2.7b
2.2.1 Toilet and changing room signage
• Toilets must be signposted and identified in Portuguese and
English, combined with graphic symbols (Figure 2.8)
• Emergency warnings must feature a light and sound device
inside the toilets
(For more details, see item 5.1.9)
56
Visual information
in colour contrasting
with background
High-relief tactile
information
Min 1mm
mulher
woman
0.40m
Protection
against impacts
1.35m
Information in Braille
(Portuguese and English)
Figure 2.8
2.2.2 Toilet doors, entrances and manoeuvre areas
• It is recommended that accessible toilets have an entrance
that is independent from the other toilets, and that they be
distributed in all sectors of buildings
• Toilet doors must have signage in contrasting colours (IPC)
• Door handles must be of the lever variety (Figure 2.9) and
have rounded edges. It must be possible to use them with a
force of less than 20 N. To lock the door from the inside, use
sliding latches, never rotating latches (IPC)
• At sports venues, one must adopt measures that take
account of sports wheelchairs. In other words, the doors
giving access to changing rooms and toilets need to have a
clear space measuring 1.00m across
USE
Min 12cm
DO NOT
USE
DO NOT
USE
Figure 2.9a
57
0.90 to 1.10
Lever-style
handle
Min 0.40
Door viewed from
outside cubicle
Sliding
latch
Door viewed from
inside cubicle
Protection against
impacts
Figure 2.9b
Min 0.80
Min 0.85
Ø1.50
360° rotation
Min 1.20
Figure 2.10
Horizontal pull rails:
• Drawer-style horizontal pull rails must be installed inside
doors when they open outwards, 10cm from the hinge,
attached at the same height as the handle and half as long
as the door’s width
58
Luminous signage:
• Luminous signs, where they exist, must be associated with
the door-locking option
2.2.3 Toilet cubicles
Accessible toilet cubicles must have minimum measurements
of 1.70 x 1.50m (Figures 2.7b and 2.10), and they must have the
following:
• An area free from obstacles next to the toilet bowl,
measuring at least 0.80 x 1.20m (NBR 9,050/2004)
• A space for turning around inside the toilet cubicle, with
a diameter of 1.50m (NBR 9,050/2004)
• In the case of existing toilets, where it is not possible to
allocate a turning area, it is tolerable for this manoeuvre
to take place outside the cubicle. In this case, the external
space required is 1.50 x 1.20m (NBR 9,050/2004)
2.2.4 Washbasins (Figure 2.11)
• Height of top surface of basin or counter: between
0.78 and 0.80m (NBR 9,050/2004)
• Free space at least 0.73m in height between the finished
floor and the inside of the washbasin (NBR 9,050/2004)
• Horizontal space of at least 0.25m beneath the counter
(NBR 9,050/2004)
• A support counter adjacent to the washbasin is
recommended (IPC)
Taps:
• Ideally, taps should be activated by electronic sensors
or they should be lever-type taps (NBR 9,050/2004 and
IPC requirements)
• Mono mixer taps are an excellent type of mixer tap
(NBR 9,050/2004 and IPC requirements)
• Taps must be positioned no more than 0.50m from the front
edge of the washbasin (NBR 9,050/2004)
59
Washbasin accessories:
• The soap and paper towel dispensers must be less than
0.50m from the sink’s central axis, to both sides, and
between 0.80 and 1.20m above the floor (NBR 9,050/2004)
• Other accessories, such as coat hooks, miscellaneous object
holders and rubbish bins, may be installed outside this zone
0.50m from the axis, but within a height of 0.80 to 1.20m
above the floor
• It is recommended that paper towel dispensers be activated
by electronic sensors
Max 0.50
Max 0.50
Mono mixer tap
10o
Min 1.80
Soap dispenser
Paper towel
dispenser
0.8
0
0
1.2
60
0.80 to 1.20
Approach area
Figure 2.11a
Max 1.10
Min 0.73
Min 0.25
0.78 to 0.80
0.50
Max
0.40 to 1.00
0.80 to 1.20
Socket
Vertically
installed
mirror
Support bar
in
M
Max 3 0
Support
counter
4
80
o
78 t
Min
73
3 to 4
Figure 2.11b
Mirrors:
• In the case of mirrors inclined at an angle of 10°, the
maximum height of the lower edge must be 1.10m, and
the minimum height of the upper edge position is 1.80m
• In the case of vertically installed mirrors, the maximum
height of the lower edge must be 0.90m and the minimum
height of the upper edge is 1.80m
Sockets:
• We recommend installing sockets in toilets near the sinks
• Electrical sockets must be capable of receiving several
different types of plugs. We recommend universal sockets
at a minimum height of 0.40m and a maximum height
of 1.20m
61
2.2.5 Toilet bowls
• Accessible toilet bowls may not have a front opening
• In the case of facilities equipped with toilet bowls with front
openings, we recommend replacing them
• Leave a clear space of 0.80 x 1.20m to the side of toilets,
for transfer purposes (NBR 9,050/2004)
• Height of toilets: 0.46m, including the seat (NBR 9,050/2004
and IPC requirements)
• If there is no lid to serve as a backrest, a resistant, smooth
artefact must be built for this purpose (IPC)
• Automatic flush is the best solution (IPC). However, if this is
not possible, manual flushes must be easy to activate, using
a force of less than 23 N (NBR 9,050/2004)
• The flush button must be 1.00m up from the finished floor
2.2.6 Support bars in toilets
• Support bars must be firmly attached and able to bear a
minimum force of 1.5 KN (NBR 9,050/2004)
• They must be made from resistant material and they must
not be able to interfere with the transfer area
• There must be a 40cm distance between the central axis of
the toilet bowl and the side bar (NBR 9,050/2004 and IPC
requirements)
• The height of the horizontal bar must be 75cm in relation to
the finished floor (NBR 9,050/2004)
To install bars next to conventional toilets, where there is a side
wall, follow Figure 2.12.
To install bars next to conventional toilets, where there is no
side wall, follow Figure 2.13.
62
Bars for conventional toilet basins
Min 70
Min 70
Min 80
C
A
Min 30
A
With seat
D
Right side view
Left side view
Front view
DistancesAdult
B
Top view
Figure 2.12
A
75cm
B
40cm
C
46cm
D
30cm
Min 80
C
Right side view
A
A
With seat
D
10 to 25
Front view
Left side view
DistancesAdult
B
Figure 2.13
Top view
A
75cm
B
40cm
C
46cm
D
30cm
63
Right side view
10 to 25
A
With seat
10 to 25
C
A
Bars for attached toilet basins
Left side view
Front view
DistancesAdult
B
Figure 2.14
B
Top view
A
75cm
B
40cm
C
46cm
D
65cm
C
Right side view
A
10 to 25
With seat
A
Min 70
Min 70
30
Front view
Left side view
DistancesAdult
B
Figure 2.15
64
B
Top view
A
75cm
B
40cm
C
46cm
To install bars next to close-coupled toilets, following Figures
2.14 and 2.15.
• Bars must have a diameter of between 3.0 and 4.5cm and
rounded edges (NBR 9,050/2004)
• Bars must be 5.0cm from the wall or partitions to which they
are attached (NBR 9,050/2004)
• In order to guarantee the safety of users, hinged bars may
not permit abrupt movements
2.2.7 Accessories for accessible toilet cubicles (Figure 2.16)
Toilet paper holder:
• Built-in toilet paper holders must be attached at a height of
0.55m in relation to the finished floor. They must be placed
at a maximum distance of 0.20m from the front rim of the
toilet (NBR 9,050/2004)
• Toilet paper holders that are not built in must be attached at
a height of 1.00m above the finished floor, aligned with the
front rim of the toilet
Coat hook
flush activated
with single
movement
Max 0.20
1.00
0.44 to 0.46
0.55
1.00
0.80
Built-in toilet
paper
dispenser
Toilet paper dispenser,
not built in
Figure 2.16
65
Coat hooks and miscellaneous object holders:
• A coat hook must be installed next to washbasins, shower
cubicles, changing room benches, changing booths and toilet
cubicles, at a height of 0.80m above the finished floor
• A miscellaneous object holder must be installed next to
washbasins, urinals and toilets, at a height of between 0.80
and 1.20m, with a maximum depth of 0.25m, in a place that
does not interfere with transfer and manoeuvre areas or the
use of support bars
• Object holders and hooks must not have sharp corners or
surfaces that are abrasive or that could cut people
2.2.8 Bathtubs (Figure 2.17)
• Bathtubs, bathtub platforms, bathtub edges and the bottom
of bathtubs must be made of anti-slip material, although it
must not be too abrasive
• There must be a lateral transfer area (0.80 x 1.20m), offset
0.30m from the rear limit of the seat (NBR 9,050/2004)
• The height of the platform and bathtub aligned with the
wheelchair must be no more than 0.45m above the finished
floor (NBR 9,050/2004)
Vertical and horizontal support bars:
• The vertical bars must measure 70cm in length and they
must be located on the wall adjacent to the transfer
platform, aligned with the outside edge of the bathtub,
at a height of 10cm above the platform
• The horizontal bars must measure at least 80cm. They
must be attached respectively at a height of 10 and 30cm
in relation to the upper edge of the bathtub. The lower bar
must be 10cm in front of the upper bar
Taps:
• The bathtub’s taps and mixer mechanisms must be easy
to handle, with a lever-type arrangement, preferably a mono
mixer (NBR 9,050/2004 and IPC requirements)
66
0.30 0.40
0.80
Fixed platform
with anti-slip
coating
Transfer area
1.20
0.10 0.20
0.70
0.30
0.45
0.10
Min 0.80
0.20
0.30
Emergency button
Transfer area
0.80 x 1.20
Figure 2.17
Devices:
• Install an emergency device next to bathtubs and shower
cubicles to be activated in the event of a fall. This signalling
device must be attached at a height of 40cm above the
finished floor (NBR 9,050/2004)
• Install a thermostatic control valve in bathtubs (IPC)
2.2.9 Urinals
• The urinal approach area (Figure 2.18) must correspond to
the reference module of 0.80 x 1.20m (NBR 9,050/2004)
67
0.30
1.00 to 1.10
0.75
0.60 to 0.65
Min 0.70
0.30
1.2
0
Approach
area
0.80
Figure 2.18
• One should favour wall and floor urinals. However, if
suspended urinals are used, they must be installed at a
height of between 0.60 and 0.65m from the urinal’s axis,
counting from the finished floor
• If there is a flush mechanism, if must be easy to handle
and positioned 1.00m to 1.10m above the finished floor.
We recommend flushes operated by optical sensors or with
lever mechanisms
• Where there are individual urinals, at least one must be
equipped with support bars. We recommend locating them
closest to the entrance door
• Support bars at a height of 0.75m above the finished floor,
with a minimum length of 0.70m, situated on both sides
of the urinal, with a 0.60m space between themselves and
centralised in relation to the urinal’s axis
• We recommend that urinals be of a colour that contrasts
with the wall on which they are installed
68
2.3 Changing rooms
• At sports venues, one must provide accessible changing
rooms for athletes, judges, coaches, staff and medical
professionals
• If possible, in addition to changing rooms for both sexes,
provide for the inclusion of a unisex changing booth with
an entrance that is independent from the other changing
rooms, integrated with the shower units and equipped
with toilets
• The changing rooms’ benches must have a minimum depth
of 0.45m, a height of 0.46m and a backrest. The benches
must provide a free space of 0.30m underneath them
Lockers (Figure 2.19):
• They must be capable of storing wheelchairs
• They must be situated at a height of between 0.40 and
1.20m above the finished floor. Their handles must be located
in a range between 0.80 and 1.20m above the floor
• Their shelves must have an ergonomic depth, making
it possible to see and move the belongings to be stored
in the lockers
• The locker doors, when open, must not interfere with the
manoeuver area of wheelchairs with a diameter of 1.50m
Max 1.20
Min 1.90
Min 0.80
1.50
1.50
Min 0.30
Min 0.45
Max 1.20
Min 0.40
Min 0.30
Between 0.44 and 0.48
Min 0.45
Figure 2.19
69
Min 1.80
Min 0.30
Max 1.20
Min 0.80
0.75
Min 1
.80
0.
4
0
0.30
0.70
0.46
1.50
Figure 2.20
Reserved changing room cubicles (Figure 2.20):
• The minimum dimensions of cubicles must be 1.80 x 1.80m
• The cubicles must contain a horizontal surface for people to
get changed on, at least 1.80m long, 0.70m wide and 0.46m
in height, respecting the transfer area and free reference
module (0.80 x 1.20m). They must also have support bars
(NBR 9,050/2004)
• The support bars must be attached to the wall, next to the
horizontal surface for getting changed, at a height of 0.75m
above the finished floor. One of the bars must be at the
front, 0.30m from the side wall, and the other must be on
the side wall, 0.40m from the front wall (NBR 9,050/2004)
Mirrors:
• Bottom edge no more than 0.30m above the floor
• Top edge at least 1.80m above the floor (NBR 9,050/2004),
although 1.90m is recommended
70
Coat rails/hooks:
• Installed at a height of between 0.80 and 1.20m above
2.3.1 Shower stalls and cubicles (Figure 2.21)
• Accessible shower stalls must have a horizontal surface
for changing clothes
• The transfer area must measure 0.80 x 1.20m, including a
0.30m space in addition to an extension of the shower wall,
so that the wheelchair rest can be aligned with the head of
the shower seat (NBR 9,050/2004)
• The minimum dimensions of the shower’s wet area must be
0.90 x 0.95m (NBR 9,050/2004)
• Maintain a foldable shower seat made of impact-resistant
material, with rounded edges and an anti-slip, waterproof
surface, and capable of bearing a force of at least 1.5 KN
(NBR 9,050/2004)
• The seat must be 0.40m deep and 0.45m wide (NBR
9,050/2004)
• The seat’s height must be 0.46m (NBR 9,050/2004).
This height refers to the distance between the floor where
one will place the wheelchair for the transfer and the surface
of the shower seat, rather than the shower’s wet floor
• Maximum change in height of 0.50cm (NBR 9,050/2004)
• Cubicle equipped with a manually operated shower installed
0.30m from the wall to which the seat is attached and 1.00m
above the finished floor (NBR 9,050/2004)
• The manually operated shower hose must have a minimum
length of 1.50m (IPC)
• Lever-operated mono mixer taps, located in a band between
0.75 and 1.00m above the finished floor (IPC)
• It is important to equip showers with a thermostatic
control valve
• The seat must be firmly attached in order to bear a force
of 1.5 KN. It must be made of resistant material and it must
not be slippery to the touch (NBR 9,050/2004)
• Vertical bar attached 0.75m above the finished floor with a
minimum length of 0.70m, placed 0.45m from the front edge
of the seat and in line with the end of the transfer area
71
• Horizontal bar with a minimum length of 0.60m, positioned
at a height of 0.75m above the finished floor and at a
maximum distance of 0.20m from the wall to which the
seat is attached. An L-shaped bar is acceptable to replace
the vertical and horizontal bars, measuring at least 0.70m in
length and attached at a height of 0.75m above the finished
floor. Its vertical segment must be 0.45m from the front edge
of the seat
0.85
0.50
0.30
0.85
Min 0.70
Min 0.70
0.30
5
0.40
1.20
0.8
0
Min 0.95
0.5
0.44 to 0.48 0.30
0.40
1.00
0.75
Min 0.70
Transfer area
Figure 2.21
72
3
Accommodation
• Buildings designated as accommodation locations must
comply with NBR 9,050/2004, whether in the Athletes’
Village, in the Media Villages or at other facilities, whether
or not related to sport, such as hotels, apart-hotels and
accommodation in general. Consequently, at least 5% of bedrooms must be accessible and 10% must be
adaptable. All of these bedrooms must be located along
accessible routes
• Adaptable bedrooms are understood to be those whose
apartment and toilet doors have a minimum free width of
0.80m and whose internal space meets the specifications of this technical document, but which do not have
accessories installed in them (Figure 3.1)
• We recommend having accessible bedrooms on the lowest
floors, to facilitate fast exits in the event of an emergency.
However, such units must not represent all the bedrooms, as it is necessary to offer different options to all guests,
whether in terms of floor, building sector or views from the windows (Núcleo Pró-Acesso)
• We emphasise that adopting universal design principles
and solutions to accommodate any person in all rooms
is preferable to merely designating a certain number of
accessible rooms (IPC)
73
• Bedrooms must be equipped with communication and
guidance systems to cater to everyone, including people with
sensory disabilities or reduced mobility (Decree 5,296/2004,
UN Convention and NBR 9,050/2004)
• Equipment and furniture must be accessible (Decree
5,296/2004 and NBR 9,050/2004)
• Clients with visual disabilities must also be orientated as
to the position of furniture and available facilities, when
staying unaccompanied (IPC)
Min 0.90
1.50
0.90
0.90
1.50
0.90
0.95
1.20
0.70
1.20
1.50
0.30
Figure 3.1
74
3.1 Accessible bedrooms
• Accessible bedrooms must be distributed around buildings
in different modalities, both to offer different price options
and to enable the full range of individual difficulties and
preferences to be catered to (Figure 3.2)
• There must be accessible bedrooms on the lowest floors, to facilitate fast exits in the event of an emergency. However,
such units must not represent all the bedrooms
• Accessible bedrooms must have internal circulation spaces
that permit good mobility for people in wheelchairs
• In addition, the edges of furniture must be rounded, the
carpet must be stuck directly to the floor slab and it must
not be too soft
• Avoid shaggy rugs (Núcleo Pró-Acesso). Carpets must be
made of low, high-density closed loops and adhered directly
to the floor
0.90m
1.50m
1.20m
Figure 3.2
75
3.1.1 Doors
Accommodation doors width recommendations (Figure 3.3):
• Minimum width of 1.00m in locations designated for sports practice, due to athletes’ use of sports wheelchairs
(NBR 9,050/2004)
• In the case of locations not designated for athletes, a minimum door width of 0.80m is tolerated (NBR 9,050/2004), although 0.90m is preferable (Núcleo Pró-Acesso)
• In the case of double-leaf doors, at least one of the doors
must allow clearance of 0.80m (NBR 9,050/2004), although
0.90m is preferable (Núcleo Pró-Acesso)
Handle
Não
Perturbe
Figure 3.3
76
0.90 to 1.10m
0.40m
Impact-resistant
protection
Doors opening:
• In this space, there must be clearance of 0.60m next to the door (Figure 3.4), near the handle, enabling someone in
a wheelchair to approach and reach the handle (NBR and IPC
requirements)
• The main accommodation door should preferably open
inwards, provided that there is an internal space adjacent to
the door measuring at least 1.20 x 1.20m (preferably 1.50 x
1.50m), to permit wheelchair manoeuvres (Figure 3.5)
Door-opening recommendations:
• A minimum circulation area must be provided to enable
good mobility for people in wheelchairs, allowing them to
open doors and use door handles
• A minimum distance of 1.35m must be maintained between
pivoting or hinged doors that are installed sequentially (IPC)
• If it is not possible to allocate an internal space with the
specifications stated above, the bedroom door must open
outwards, where there must be a manoeuvring space with a
minimum radius of 1.50m and safe conditions so that when
the door is opened into the corridor, no risks are posed to
people circulating in it (Núcleo Pró-Acesso)
• In accommodation designated for athletes, the minimum
clearance to allow the passage of people in sports
wheelchairs must be 1.00m (Núcleo Pró-Acesso), although
a difference of up to 0.15m in relation to the established
minimum may be tolerated
• Door sills should be eliminated. If this solution is not possible, a maximum change in level of 1.30cm is tolerable (IPC)
77
Min
0.50m
Outside of room
Inside of room
Figure 3.4
Min 1.50
Min 1.50
Min 0.50
Min 0.50
Min 1.35
Min 0.30
Min 1.35
Min 0.50
Min 0.30
Min 1.20
Min 1.35
Min 1.35
0.30
Clearance
Min 1.00
Figure 3.5
78
Width of door
Min 1.35
Min 1.35
Min 1.50
Min 1.20
Balconies:
• In the case of balconies, the tracks of sliding doors must be
installed on the upper lintel rather than on the floor (IPC).
The balcony floor must be flush with the bedroom floor
(NBR 9,050/2004). Balcony doors must meet the same
specifications as entrance doors in terms of their span and
limits of reach
Door handles, latches and locks:
• Door handles must be easy to handle and require only a
small effort to open (Figure 3.6). They must be of the lever
variety, with rounded edges (IPC), and installed at a height of
between 0.90 and 1.10m (IPC)
• Doorknobs must not be used (Núcleo Pró-Acesso)
• Automatic door latches must be adjusted to guarantee
maximum force of 19.5 N (NBR 9,050/2004)
• Conventional door latches must be replaced by slow-action
or low-resistance latches (Núcleo Pró-Acesso)
• Safety chains, locks and other devices must not demand
dexterity from users, and it must be possible to operate
them using just one hand. They must be installed at a height
of no more than 1.20m (IPC)
DO NOT
USE
USE
DO NOT
USE
Min 12cm
Figure 3.6
79
3.1.2 Commands and controls
• Controls and switches, including for heaters or air
conditioning units, must be positioned at a height of
between 0.80 and 1.20m above the finished floor (IPC)
• Sockets and connectors must be at a maximum height of 0.45m above the finished floor (IPC)
• There must be a general light switch next to the bed, as well
as bedside lamps
and 1.20m
Between 0.80
• Switches must be next to the bed, as well as controls for the television, air conditioning (Figure 3.7) and
communication systems such as interphones and telephones
Figure 3.7
80
3.1.3 Equipment
• Accommodation must have at least one telephone that can
be reached by someone lying on the bed (IPC)
• Radio-clocks must have a large, high-contrast display (IPC)
• Telephones must be compatible with specific devices so that
they can be used by people with hearing disabilities. They
must also have a message display (IPC)
• There must be a telephone with a 0.60m wire installed in the
toilet for use in the event of an emergency (NBR 9,050/2004)
• Televisions must be equipped with a remote control and
closed captions (IPC)
• When there are plans for telephone, interphones or similar
devices, they must be equipped with a light signal and sound
volume control (NBR 9,050/2004)
• Emergency signalling and alarm devices that feature light as
well as sound signals must be installed
Also consider the determinations regarding lifts, alarms,
emergency exits and other facilities referred to in items 1.6. and 1.7. for the area outside each bedroom.
3.1.4 Wardrobes (Figure 3.8):
• There must be a 1.50m manoeuver space in front of
wardrobes (IPC)
• Coat rack must be installed at a maximum height of 1.20m
(IPC)
• At least one wardrobe must have a rod with two heights. As an alternative, pull-down wardrobe rails are advisable
• Wardrobes must be equipped with clothes hangers that are
easy to use and remove (IPC). Hangers attached to wardrobe
poles with rings must not be used
• Wardrobes must be well lit (IPC)
• Wardrobe doors must be equipped with accessible locks,
preferably of the lever kind
• Wardrobes must be installed between 0.40 and 1.20m above
• Handles and locks must be attached at a height of between
0.80 and 1.20m above the finished floor (NBR 9,050/2004)
81
Internal
lighting
1.20
Pull-down
wardrobe rails
0.40
1.50
Figure 3.8
Internal
lighting
Pull-down
wardrobe rails
1.20
3.1.5 Windows
• The furniture layout must enable people in wheelchairs to
access the windows and curtains (Figure 3.9), operated by
cords that must not exceed 1.20m in height (IPC)
1.20
0.40
• The height1.5
of0 windowsills must permit good external
0.80
visibility for people of short stature or people in wheelchairs,
and so it must not exceed 0.80m (Núcleo Pró-Acesso)
1,50
1.50
1.20
0.80
1,50
1.50
Figure 3.9
82
3.1.6 Furnishings
Furniture:
• All people must be able to see and handle the furniture used
in accommodation, considering the technical specifications
presented in NBR 9,050/2004. Furniture must not block
passages and circulation spaces
• Equipment such as air conditioning units, bedside lamps,
radio-clocks, etc., must be activated by just one touch
• At the bottom of bedside tables, there must be a free space
22.5cm high and 30cm deep (IPC)
• All sideboards must have rounded edges and a maximum
height of 0.85m above the finished floor, with minimum
lower clearance of 0.73m (NBR 9,050/2004)
Mirrors:
• There must be at least one mirror whose bottom edge is at least 0.30m above the floor and whose top edge is at a height that allows a person standing up to see
himself/herself
• When a mirror is installed in vertical position, the height of the bottom edge must be no more than 0.90m
(NBR 9,050/2004) and the top edge must be at least 1.80m
above the floor
• When a mirror is angled at 10° in relation to the vertical
plane, the height of the bottom edge must be no more than
1.10m and the top edge must be at least 1.80m above the
3.1.7 Beds
• Beds must be accessible (Figure 3.10) and the space around
them must permit good circulation of people in wheelchairs
or people using equipment for their mobility, such as walking
frames (Núcleo Pró-Acesso)
• A strip at least 0.90m wide must be preserved along the side
of beds (Núcleo Pró-Acesso)
• Beds with a frame must have a space 0.20m high by 0.15m
deep below them, permitting the pedals of wheelchairs to
go under them (IPC)
83
• Beds on a fixed base without a space between the floor and their structure are not recommended
22.5
Min 20
30
44 to 48
• The height of the bed’s mattress (top surface) must be between 0.44 and 0.48m above the finished floor (NBR 9,050/2004)
Figure 3.10
15
.15
3.1.8 Bathrooms
• In lodgings and hotels, the number of bedrooms with
accessible bathrooms must be larger than the minimum
necessary number of accessible bedrooms
• General lighting inside bathrooms must be 30 lux and the
lighting around the washbasin must be at least 70 lux
For more details about bathrooms, consult item 2.2.
Washbasins:
• The height of the top surface of the basin or counter must be
between 0.78 and 0.80m (Figure 3.11)
• Taps must be positioned no more than 0.50m from the front
edge of the washbasin (NBR 9,050/2004)
84
• The free space under the counter or basin must be at least
0.73m high
• The horizontal clear space under the counter or basin must
measure at least 0.25m
• Basins must have a support bar (NBR 9,050/2004)
Taps:
• Taps must be easy to handle and reach (Núcleo Pró-Acesso,
IPC and NBR 9,050/2004)
• One should favour taps activated by electronic sensors or
lever-type taps, which require little force to operate them
(IPC and NBR 9,050/2004)
• One should favour mono mixer taps to mix hot and cold
water (IPC and NBR 9,050/2004)
Vertically
installed
mirror
Support bar
in
M
Max 3 0
Support
counter
4
80
o
78 t
Min
73
3 to 4
Figure 3.11
85
Washbasin accessories:
• Accessories must be less than 0.50m from the sink’s central
axis (Figure 3.12), to both sides, and between 0.80 and 1.20m
above the finished floor
• Other accessories, such as coat hooks, miscellaneous object
holders and rubbish bins, may be installed outside this
0.50m zone
Washbasin support bars:
• The width of the support bar must be between 3.0 and 4.5cm
• The bar must be 5.0cm from the edge of the washbasin
Bathroom mirrors:
• In the case of mirrors inclined at an angle of 10°, the
maximum height of the lower edge must be 1.00m, and the minimum height of the upper edge position is 1.90m
• In the case of vertically installed mirrors, the maximum
height of the lower edge is 0.90m
Sockets:
• Electrical sockets must be universal, i.e. capable of receiving
several types of plugs
• Sockets must be positioned between 0.40 and 1.20m above
the floor
86
Max 0.50
Max 0.50
Mono mixer tap
10o
Min 1.80
Soap dispenser
Paper towel
dispenser
0.8
0
0
1.2
0.80 to 1.20
Max 1.10
Min 0.73
Min 0.25
0.78 to 0.80
0.50
Max
0.40 to 1.00
0.80 to 1.20
Socket
Approach area
Figure 3.12
87
Support bars in toilets:
• Support bars must be firmly attached (Figure 3.13) to
withstand a force of at least 1.5 KN (NBR). They must be
made of resistant material that is not slippery to the touch,
and they must not be able to interfere with the transfer area
• There must be a 0.40m distance between the toilet and the
side bar (NBR 9,050/2004 and IPC requirements)
• The horizontal bar must be between 0.75 and 0.80m above
• The length of the bar in relation to the front rim of the toilet
must be 0.50m
• The bar’s diameter must be between 3.0 and 4.5cm and it
must be 5.0cm from the wall. The support behind the toilet
must follow the measures proposed by NBR 9,050/2004:
length of 20cm to each side beyond the edges of the toilet
• The toilet must have a backrest or specially built device. One may use the lid as a backrest, but it must be smooth and resistant (IPC), as described in item 2.2.6
• If it is impossible to attach the support bars firmly and
securely (for example, where partition walls are made of
weak material), NBR 9,050/2004 allows for the installation
of side bars that are hinged or fixed to the floor, provided
that the safety standards and dimensions specified above
are respected
Accessories for accessible toilet cubicles:
Toilet paper holders:
• They must be attached at a height of between 0.50 and 0.60m above the finished floor and located at a
maximum distance of 0.15m from the front rim of the toilet
(NBR 9,050/2004)
• Toilet paper holders that are not built in must be attached at
a height of between 1.00 and 1.20m above the finished floor,
located 0.15m from the front rim of the toilet
Coat hooks and miscellaneous object holders:
• Must be installed between 1.00 and 1.20m above the finished
floor (NBR 9,050/2004)
88
Coat hook
flush activated
with single
movement
Max 0.20
Figure 3.13
1.00
0.44 to 0.46
0.55
1.00
0.80
Built-in toilet
paper
dispenser
Toilet paper dispenser,
not built in
3.1.9 Showers
• Accessible showers (Figure 3.14) must be equipped with
curtains rather than doors (IPC)
• The transfer area must be 0.80 x 1.20m
• Minimum dimensions of the shower’s wet area: 0.95 x
0.90m
• One must maintain a foldable, waterproof shower seat
capable of bearing a force of at least 1.5 KN (NBR 9,050/2004)
• Seat dimensions: 0.45m deep, 0.70m wide and 0.44 to 0.48m
high (NBR 9,050/2004)
• The floor’s inclination to drain away the shower water
must have a maximum difference in level of 1.50cm (NBR
9,050/2004)
• The shower cubicle must be equipped with a manually
operated shower installed 0.30m from the wall to which the
seat is attached and 1.00m above the finished floor
• Minimum length of manually operated shower hose: 1.50m
(NBR 9,050/2004)
• Lever-operated mono mixer taps, located in a band between
0.75 and 1.00m above the finished floor
• Thermostatic control valve with an emergency device
recommended by NBR 9,050/2004, to be installed 0.40m
above the finished floor
• Support bars with the capacity to bear a force of 1.5 KN,
made of resistant material that is not slippery to the touch
89
• Height of support bar: 0.75m above the floor (NBR 9,050/2004)
• Vertical bar attached 0.75m above the finished floor, with a
minimum length of 0.70m, placed 0.45m from the front edge
of the seat and in line with the end of the transfer area
• Horizontal bar on the wall to the side of the seat (opposite the transfer area), no more than 0.85m from the transfer area
• An L-shaped bar is acceptable to replace the vertical and horizontal bars, measuring at least 0.70m in length and attached at a height of 0.75m above the finished floor.
Its horizontal segment must be 0.45m from the front edge of the seat
• It is important to equip the shower with a thermostatic
control valve
0.85
0.50
0.30
0.85
Min 0.70
Min 0.70
0.30
5
0.40
1.20
0.8
0
Min 0.95
0.5
0.44 to 0.48 0.30
0.40
1.00
0.75
Min 0.70
Transfer area
Figure 3.14
90
3.1.10 Bathtubs
• Bathtubs, bathtub platforms, bathtub edges and the bottom
of bathtubs must be made of anti-slip material, although it
must not be too abrasive (Figure 3.15)
• There must be a lateral transfer area (0.80 x 1.20m), offset
0.30m from the rear limit of the seat (NBR 9,050/2004)
• Height of the platform and bathtub aligned with the
wheelchair: between 0.44 and 0.48m (NBR 9,050/2004)
• The platform must be flush against a wall (NBR 9,050/2004)
Vertical and horizontal support bars:
• The vertical bar must measure 0.70m in length and be
positioned on the wall adjacent to the transfer platform,
aligned with the outside surface of the bathtub, at a height
of 0.10m above the platform
• The horizontal bars must measure at least 0.80m in length
and be attached respectively at a height of 0.10 and 0.30m in
relation to the upper edge of the bathtub
Taps:
• The bathtub’s taps and mixer mechanisms must be easy to handle, with a lever-type arrangement, preferably a mono
mixer (NBR 9,050/2004 and IPC requirements)
Devices:
• Install an emergency device next to bathtubs and shower
cubicles to be activated in the event of a fall. This signalling
device must be attached at a height of 0.40m above the
• Provide a telephone or another communications service or
alarm installed in bathrooms, which may be accessed easily
if assistance is needed or in the event of an emergency,
attached at a height that enables it to be used by someone
in a wheelchair
• The telephone handset must have a 1.50m wire
• Install a thermostatic control valve in bathtubs (IPC)
91
0.30 0.40
0.80
Fixed platform
with anti-slip
coating
Transfer area
1.20
0.10 0.20
0.70
0.30
0.45
0.10
Min 0.80
0.20
0.30
Emergency button
Transfer area
0.80 x 1.20
Figure 3.15
3.1.11. Kitchens in accommodation
• In kitchens in apart-hotels or small accommodation blocks
(Figure 3.16), one must guarantee circulation, approach and
reach of utensils (NBR 9,050/2004)
• The sinks must have a maximum height of 0.85m, with lower
clearance of at least 0.73m (NBR 9,050/2004)
• Kitchen cabinets must be accessible, preferably with spring
mechanisms for opening them (NBR 9,050/2004)
• All sideboards must have a maximum height of 85cm, with
lower clearance of at least 0.73m (NBR 9,050/2004)
92
Max 0.85
Min 0.73
Accessible
cupboards
1.50
Figure 3.16
3.2 Wheelchair-friendly bedrooms
The concept of wheelchair-friendly bedrooms is not the same as
accessible bedrooms or adaptable bedrooms. It is an additional
option to raise the quality of accommodation in general.
The IPC Accessibility Guide highlights that the technical
limitations presented at some old establishments do not
necessarily impede the use of facilities by people with motor
or sensory limitations, provided that modifications are made to
comply with accessibility standards.
The installation of wheelchair-friendly bedrooms does not
relieve establishments from the requirement to offer bedrooms
that are fully adapted for people with disabilities.
Characteristics of wheelchair-friendly bedrooms (Figure 3.17):
• All bedroom doors, including bathroom doors, must have a
minimum span of 0.80m (IPC)
• The minimum transfer space next to the bed must be 0.90m (IPC)
• There must be a space in the bedroom with a diameter of at
least 1.20m, to enable someone in a wheelchair to change
direction (IPC)
93
• The height of the toilet must be between 0.44 and 0.48m (NBR 9,050/2004), with a lateral transfer space (NBR 9,050/2004 and IPC requirements)
• There must be a bar or another solid structure to let people
support themselves during transfer
• The height of controls must be less than 1.40m or a suitable
handling arrangement may be provided
• A shower seat must be provided with a backrest and
handrails at the shower’s entrance and exit (IPC)
• If there is a bathtub rather than a shower, the requirement
for a handrail still applies (IPC)
One must also use the NBR 9,050/2004 standards as a reference
for accessibility measures.
0.90
1.20
Figure 3.17
94
3.3 Reception areas
The existence of an accessible route linking the parking area to
the entrance and reception area (Decree 5,296) is fundamental.
The reception desk must be accessible to all people. It may have
two heights – one to serve people standing up and the other
to serve people in wheelchairs – provided that this does not
constitute discriminatory service.
The accessible service desk must be marked with the
International Symbol of Access (NBR 9,050/2004).
Dimensions of service desk for people in wheelchairs (Figure 3.18):
• Maximum height of service desk: 0.90m
• Minimum height of clearance under desk: 0.75m, although
0.73m is tolerable (NBR 9,050/2004)
• Depth of clearance under desk: 0.50m, although a minimum
of 0.30m is tolerable, in line with the reference area
approach area of 0.80 x 1.20m (NBR 9,050/2004)
cm
100
Min 5
0cm
Max 90cm
Min 75cm
Min
Figure 3.18
95
Information about the hotel must be readily available
to everyone, including people with sensory limitations,
such as blindness, poor eyesight or hearing impairment.
Consequently, appropriate materials must be used to ensure
good communications for people with different disabilities or
restrictions.
For emergency situations, essential information about escape
routes must be marked in visual, tactile and sound forms, as
established by NBR 9,050/2004.
Common circulation areas outside apartments must have at
least 10 lux more than areas inside apartments (IPC).
3.4 Entrances to common areas
Automatic doors:
• Automatic doors operate using a sensor, which must
be adjusted to detect people of short stature and open
completely in under three seconds (IPC)
• The door opening must be marked on the floor
• It must be possible to interrupt the doors when they are
closing with a force smaller than 6.0 Kgf or 58 N (IPC)
• The force exerted by a closing door must be less than 3.4 Kgf or 33 N (IPC)
• Doors must be operated manually in the event of an emergency
• Doors must be wide, high contrast, and marked with
evacuation information and route signage (NBR 9,050/2004)
Other entrances and doors:
• Swing doors must not be installed in areas with large flows.
They need a translucent window with a minimum width
of 0.20m, with their bottom edge installed at a height of
between 0.40 and 0.90m from the floor and their top edge
at a height of 1.50m (NBR 9,050/2004)
• Revolving doors are not suitable for people with disabilities
or reduced mobility
• If revolving doors are installed, it is essential for there to be an appropriate adjacent door with the dimensions
stated above
96
• Warnings and signage must not be installed directly on
doors (see item 5.4)
• The tracks of sliding doors must be installed on the upper
lintel rather than on the floor (IPC)
• The controls of manually activated electronic doors must be
located at a height of between 0.90 and 1.10m, at a distance
of between 0.80 and 1.00m from the door opening in the
case of sliding doors (NBR 9,050/2004)
• If a door contains safety windows, they must be installed at two heights – one at 1.00m and the other at 1.40m above
the finished floor – and they must have the same dimensions
as the windows of special swing doors mentioned in item
3.1.1.2, i.e. 0.20m wide and at least 0.60m in length (Núcleo Pró-Acesso)
• Glass doors must be demarcated with a wide strip in a
contrasting colour (IPC)
• Preferably automate the opening of doors and use all
technological resources that promote better usage
conditions for everyone (Núcleo Pró-Acesso)
• Entrance spaces for common areas must feature visual and
tactile signage (NBR 9,050/2004)
• Bathroom doors must open outwards (NBR 9,050/2004)
3.5 Halls for seminars and meetings
Halls for seminars in hotels and lodgings should preferably have
loose chairs in order to adjust to the access conditions of people
who move around in wheelchairs. For them to be accessible,
certain technical specifications are necessary:
• Circulation spaces must be at least 1.20m in size, with
tactile directional markings to orientate people with visual
disabilities
• Where there are stages, they must be accessible via ramps
with a suitable inclination (Figure 3.19), with handrails at two
heights, edge guides and tactile markings at the start and
end of the ramp (see item 1.2)
• Rio 2016 has developed a technical model for the dimensions
of an accessible speaker’s podium (Figure 3.20)
• There must be accessible toilets at a maximum distance of
50m from meeting rooms
97
• In the case of auditoriums with fixed chairs, reserve places
for people in wheelchairs, people with visual disabilities with
guide dogs, obese people and other people, as specified in
item 2.1.1
• Seats designated for people with disabilities or people with
reduced mobility must be demarcated in locations with good
reception of sound messages, marked in accordance with
ABNT technical accessibility standards (see Chapter 5)
• These seats must be placed in different locations along the
mandatory accessible route throughout the hall, connected
to an escape route for emergency purposes
• Seats for people with disabilities or reduced mobility
must be located on flat, horizontal surfaces, guaranteeing
autonomy, safety, good visibility and good acoustics
• Suitable lighting conditions must be provided in order to
facilitate lip reading by people with hearing disabilities
• In the case of talks, theatre plays or other cultural and leisure
activities, also provide suitable lighting to accommodate
sign language interpreters so that they can be clearly seen by
people with hearing disabilities
• In addition to the booths normally used for simultaneous
interpretation, one must also provide a space for audiodescription booths
• Provide a space to place a screen with real-time captions
• Allocate sound and IT resources to cater to everybody,
including specific software and equipment for people with
visual disabilities
98
Screen for captions
in real time
Guide to edge
Tactile floor markings
Min 1.20
Loose chairs
60
70
80
125
145
Figure 3.19
Side view – acrylic speaker’s podium for wheelchair users
1,5
85
80
20
15
59
71
85
100
10 10
4
10 10
1,5
62
Figure 3.20
83
99
3.6 Swimming pools and decks
Swimming pools are items of equipment that are part of
recreational or competition activities.
Recommendations (Figure 3.21):
• Access to the water may be gained using underwater steps
built into the swimming pool wall, transfer benches at least
1.20m long, or mechanical equipment
• In the case of access via underwater steps, they must have
treads measuring at least 0.46m and risers with a maximum
height of 0.20m
• The steps must have a handrail outside the swimming pool
with a height of 0.85m
• The transfer bench must have a height of 0.46m and a width
of 0.45m
• Swimming pools must have anti-slip flooring around them
and on the transfer bench, as well as rounded edges
45
46
10
Level of water
Bench for transfer into
swimming pool
Figure 3.21
100
3.7 Restaurants, cafés and bars
• In restaurants, cafés and bars, circulation areas must have
enough space to allow visitors to move easily between tables
and chairs in use. Accordingly, we suggest having a 1.00m
circulation distance between chairs in use at different tables
• The entry of guide dogs into facilities must be permitted
Min 0.73
Ø1.50
Ø1.50
Min 1.00
Min 1.00
.80
Min 0
Min 0.50
Max 0.05
Ø1.50
0
in
1.6
Min 0.75
M
Max 0.85
0.75 to 0.85
• The menus must be available in alternative formats, such as
Braille and letters in larger font sizes for people with poor
eyesight or elderly people with visual problems (Figure 3.22)
Figure 3.22
101
Cafés with internet access:
(IPC recommendations)
• Cafés with internet access must provide computers with
specific characteristics to cater to everyone
• The entrance doors must be easy to access, with a minimum
width of 1.20m
• The aisles between tables and chairs must have a minimum
width of 1.00m
• The height of the computer desks must be between 0.75 and 0.85m
• There must be seats with a height of 0.46m
• There must be a circulation space under the tables/desks,
avoiding obstacles for guide dogs
Self-service counters (Figure 3.23):
• One must ensure that 50% of self-service counters are
accessible to wheelchairs users
Min 0.9
0
Min 1.2
0
Figure 3.23
102
0.75 to 0.85
• Guarantee visualisation of food and drink on counters or
food hatches with a height between 0.75 and 0.85m above
the floor
Min 1.20
3.8 Stores
• The capacity of visitors with reduced mobility must be
considered in the layout of shelves and racks (IPC)
• Products must be handled by people of different heights, as well as people in wheelchairs
• In no circumstances may circulation spaces be smaller than 1.00m
• Service counters and cash register locations must have the same measurements as reception desks (item 3.3)
• It is important for employees to be instructed to
communicate with people with hearing disabilities
• We recommend having large letters in contrasting colours,
including Braille information, on price tags
3.9 Parking
Parking facilities must be accessible and compliant with the
following guidelines:
• Accessible parking spaces must have minimum dimensions
(Figure 3.24) of 5.00 x 2.50m, with an additional 1.20m space
for transfers (NBR 9,050/2004)
• They must be duly identified with a sign and symbol printed
on the ground (NBR 9,050/2004)
• Accessible parking spaces must always be associated with
access ramps or lowered kerbs (NBR 9,050/2004)
• The maximum distance between a parking area and
entrances to buildings must be 100m
• Van arrival areas must have a space for mobile ramps
installed between the van and pavement. Accordingly, in
addition to the van’s parking space (2.50 x 7.00m), there
must be a bay measuring 2.50m in width (Figure 3.25)
103
2.50
1.70
5.00
1.20
0.50
1.70
1.20
1.70
5.00
1.70
2.50
Max i = 5%
2.50
Figure 3.24
104
Min 7.00
Min 2.50
Min
0.50
0.70
to 1.00
0.40 to 0.60
Tactile directional
marks
and pick-up area
Tactile warning
marks
Figure 3.25
105
3.10 Support services
• The information service must have a version in Braille, a sound version and a version with large letters for blind
people, people with poor eyesight and elderly people with
visual problems (IPC)
• It is necessary to raise toilet seats for use by elderly people,
people with reduced mobility and people in wheelchairs
(IPC)
• Provide a portable personal access lift for use by people with
motor difficulties to help them transfer to the bed (IPC)
• Provide Teletypewriters (TTYs), also known as
Telecommunications Devices for the Deaf (TDDs). This digital
telephone communication system allows deaf or mute
people to communicate with other people by writing their
messages on a keyboard and visualising the messages sent
on a screen. These telephones are needed by guests who are
deaf, guests with accentuated hearing difficulties and mute
guests (IPC)
• Provide a telephone with a volume button and larger
button size for use by people with hearing disabilities, visual
disabilities and manual motor difficulties (IPC)
• Provide communication devices with vibrations or an audio
service for alarm clocks, bells and telephones (IPC)
3.11 Temporary solutions
Various temporary solutions may be used to provide a service
that best serves guests with any level of mobility, intellectual or
sensory difficulty or disability.
Some examples of these solutions:
• The installation of low curtain rods (IPC)
• Reversion door openings, to increase the internal usable area (IPC)
• The removal of the bathroom door if all bedrooms with
accessible bathrooms are already occupied, always
depending on the guest’s consent (IPC)
• Elevation of beds (IPC)
• Provision of a wireless telephone in rooms where the telephone is not next to the bed (IPC)
106
4
Transport
We recommend mass public transport that follows universal
design principles in each unit of its modes that are accessible
to everyone.
With regard to transport systems, accessible routes
(see definition in Chapter 1) must also be provided in land, sea
and air modes, interconnected with all access areas, that must
be guaranteed from surrounding areas – departure and arrival
areas, pavements, pedestrian crossings, and horizontal and
vertical circulation spaces (see item 1.1) – up to stations
and vehicles (Decree 5,296).
These transport methods should preferably have floors/ground
that are level with embarkation pavements or platforms,
catering to everybody without exclusive measures for people
with disabilities or reduced mobility, in accordance with the
concept of universal design.
A) Entrances and accessible routes
• We recommend not having differences in levels between
external entrances and stations. There must be at least one
entrance free from any obstacles to people with disabilities
or reduced mobility
• In extreme situations, when differences in levels cannot be
avoided, one must use equipment that guarantees access,
such as vertical or inclined lifts, vertical lift platforms,
inclined lift platforms, horizontal or inclined (up to 5%)
moving walkways, or other circulation equipment solutions
(NBR 14,021/2005)
107
B) Ticket offices and self-service equipment
• Ticket offices, counters and self-service equipment
must have a surface made of appropriate material
(Figure 4.1), facilitating the handling of tickets and coins
(NBR 14,021/2005)
• The height of a ticket office counter or self-service
equipment must not exceed 1.05m, allowing people to get
close and permitting a better area of reach and visualisation
of the self-service counter or the person who is serving a
person standing up or in a wheelchair
• Equipment and ticket offices must have an area that allows
them to be used through lateral approaches (Figure 4.2),
360° manoeuvring and positioning by wheelchair users
(NBR 14,021/2005)
Access-control equipment:
• At least one piece of equipment out of every set must
be usable by people with disabilities or reduced mobility
(NBR 14,021/2005)
• The dimensions for approaches to access control equipment
to serve people with disabilities or reduced mobility
(Figure 4.3) must be aligned with the reference module
of 0.80 x 1.20m for wheelchairs (NBR 9,050/2004)
Accessible routes:
• Access control equipment must be inserted along
an accessible route (Figure 4.3)
108
0.40 to 1.20m
Self-service equipment
Ø 1.50m – manoeuvring area
without displacement
Command
installation
Figure 4.1
1.05m
Top view
Side view
Figure 4.2
109
Reference
module
0.80m
Min 0.73m
0.30m
1.20m
Side view
Top view
Figure 4.3
C) Adaptations of existing systems
(Recommendations in accordance with NBR 14,021/2005)
• Consider the number of users circulating in stations
• Take into account the large percentage of people with
disabilities or reduced mobility, their friends and relatives,
and these people’s great demands due to the poor
socioeconomic conditions of the vast majority of them
• Consider intermodal or multimodal movements
• Prioritise adaptations of transport systems that serve service
centres, employment centres, health centres, educational or
cultural centres, hospitals, schools or rehabilitation centres
• With regard to remodelling of existing railway stations,
one must prioritise the adaptation of entrances with the
greatest demand or that are integrated with different
transport modes
Mandatory measures for the adaptation of existing stations:
• Access signage for people with disabilities or reduced
mobility
• At existing stations, provide at least one main entrance for
people with disabilities or reduced mobility, linked to the
external and internal accessible route (Figure 4.4)
110
Elevation
< 0.40m
< 0.40m
Elevation
0.80m
Plan
0.90m
Ø 1.50 – manoeuvring area
Plan
Ø 1.50 – manoeuvring area
Figure 4.4
• Provide accessible footbridges or subways where access
for people with disabilities or reduced mobility is in a
location with intense traffic that endangers the safety of
street-level crossings
• Signal accessible routes as described in Chapter 5 and
follow the specific considerations described in item 4.1-B3
for bus systems, item 4.1-C3 for rail transport and item 4.3-F
for air transport
• Signal at least one accessible ticket office and one accessible
piece of self-service equipment, where they exist
• Signal a percentage of access control equipment in line with
the existing number
• Adapt and signal embarkation and disembarkation locations
for people with disabilities or reduced mobility on platforms
• Implement sound and visual devices to convey messages and
alarms to people with visual and auditory disabilities
111
4.1 Land transport
Land transport must follow universal design principles and all
technical and legislative standards related to accessibility that
are part of the Brazilian Urban Accessibility Programme (road,
metro and rail public transport infrastructure and vehicles).
Accordingly, as well as fulfilling the bid commitments
for hosting the Rio 2016 Olympic and Paralympic Games,
adaptations must be made to guarantee universal access.
A) Cars, vans and taxis
• For the Olympic and Paralympic Games, one must provide
accessible vehicles with air conditioning and always with
enough seats for companions
• Special accessible parking spaces must be provided
for accredited clients and people who use their own
adapted vehicles
• For the dimensions of parking spaces, see item 1.1.3
• Ready access conditions will meet the requirements of the
IPC and Brazilian accessibility standards. Above all, we must
consider that this must be a legacy for the city
Characteristics of accessible cars, vans and taxis:
(Recommendations based on the IPC Accessibility Guide)
• Cars, vans and taxis must enable easy, safe and autonomous
access for people with disabilities or reduced mobility
• Whenever possible, people in wheelchairs must remain in
them while they are transported, and so they must have side
or rear access
• There must be sufficient headroom for the safe
transportation of a tall person sitting in a wheelchair
• There must be enough space for any type of wheelchair,
including motorised ones, and a regular seat,
accommodating at least one companion
112
Infrastructure required:
• Paths to arrive at vehicles interconnected by means
of accessible routes (see item 1.1)
• Provide locations protected from intensive vehicle flows,
in case a person with a disability needs to go down onto
a highway or street
• Plan adequate lighting
• Provide waiting and rest benches
Types of loading mechanisms:
• Wheelchair access in special vans and taxis must take place
using lifts or external hydraulic platforms (Figure 4.5)
• This equipment must be installed at the rear or side
of vans or buses
Figure 4.5
113
• In exceptional cases, to permit direct access for wheelchairs
into the back of vehicles, a mobile ramp may be used
(although this resource is not very suitable for certain types
of wheelchairs)
• Drivers must always accompany passengers entering and
exiting their vehicle
• Conventional taxis and vehicles with side ramps must have
a lowered chassis to provide an easier and safer connection
with the pavement and circulation area
B) Buses
(Recommendations based on NBR 14,022/2009 and the IPC
Accessibility Guide)
• Accessible vehicles
• Embarkation and disembarkation locations with accessible
terminals and stopping points
Accessible vehicles or buses:
• Low floor (universal design) and mechanisms that permit
a connection with the pavement
• A small automatic ramp (with motorised or manual
activation) connecting the exit of low-floored buses with
the pavement, permitting direct access through the door
(Figure 4.6)
• Lowered suspension on one or both sides to facilitate access
to buses at the same height as the pavement
• High floor accessed via an embarkation and disembarkation
platform (NBR 14,022/2009)
• High floor equipped with a vehicle lift platform
(NBR 14,022/2009)
• At least one accessible door at least 1.00m wide (for athletes’
sports wheelchairs), although two accessible doors are
recommended, wherever possible
• Preferential seats near the entrance for people with reduced
mobility and space for a wheelchair and people with visual
disabilities with guide dogs
• The floors of accessible vehicles must be made of
anti-slip material
• Boarding platforms must be at least 1.30m long and 1.00m
wide (for athletes’ sports wheelchairs)
114
Figure 4.6
To comply with the concept of universal design, lowfloored buses are the best solution. The use of high-floored
vehicles equipped with a vehicular lift platform will only
be recommended in exceptional cases, when low-floored
alternatives cannot be used.
One must also take into consideration the available
transport system infrastructure, the mechanisms for using
new technologies and the physical characteristics of the
surroundings (pavements, pedestrian crossings, etc.) that will
influence the circulation conditions of vehicles and people.
Infrastructure required:
• Planning of conditions and technical measures for
pavements that connect bus entrances via accessible routes
• Plans for setbacks adjacent to access ramps, in cases where
people with disabilities descend from a vehicle onto a street
or highway
115
• Plans for accessible circulation in embarkation and
disembarkation areas as well
(Recommendations for lighting, in line with NBR 14,021/2005)
In the lighting of areas used by the public and areas essential
to transport systems, one must avoid glare caused by lights
or reflective surfaces. The criteria used must also meet the
recommendations of NBR 10,898, NBR 5,382, NBR 5,413 and
NBR 5,461.
• Luminance contrast must not exceed 1/10. In the transition
between internal and external areas, average luminance
must enable visual accommodation between internal and
external environments, both during the day and at night
• In circulation areas, lighting arrangements must be
longitudinal to the direction of movement. On platforms,
lighting arrangements must be longitudinal to the road/
street, aligned with yellow strips on platforms
• The lighting of users’ assisted circulation areas and escape
routes must comply with NBR 10,898. Minimum average
luminance in users’ assisted circulation areas is 5 lux,
measured at the level of the ground
B.1 Recommendations concerning reserved seats
• Four seats with at least two places for accommodating
wheelchairs, with dimensions in line with the reference
module of 0.80 x 1.20m (NBR 9,050/2004)
• Provide a free space measuring at least 1.20 x 1.20m
(Figure 4.7) for manoeuvring and moving wheelchairs inside
vehicles (Figure 4.8) and accommodating them in reserved
areas (NBR 14,022/2009)
• Wheelchairs must be placed at a longitudinal angle
facing the vehicle’s direction of travel, or at a longitudinal
angle facing away from the vehicle’s direction of travel
(NBR 14,022/2009)
• Provide at least one firm, safe and comfortable folding seat
on the vehicle’s side wall, which does not interfere in the
wheelchair manoeuvring and locking area
(NBR 14,022/2009)
116
Figure 4.7
• Visually impaired people with a guide dog may also
occupy this reserved area, and if it is occupied by someone
in a wheelchair, they may sit on the nearest double seat
(NBR 14,022/2009)
• The space below and/or in front to accommodate
a guide dog must be 0.70m long, 0.40m deep and 0.30m
high (NBR 14,022/2009)
• Provide easy-to-operate safety systems with a
locking mechanism
• Provide a seatbelt and guardrail for people in wheelchairs
positioned in the vehicle’s longitudinal direction
• Seatbelts for protecting people in wheelchairs must have
three points, with retractable activation and an adjustable
height, and they must be properly attached to the guardrail
or vehicle structure (Figure 4.9)
• Place appropriate handrails (NBR 14,022/2009) on the side
wall of the reserved area, with its length limited by the edge
seat (Figure 4.10)
• Handrails must have a circular section (Figure 4.10) with a
diameter of between 0.030 and 0.045m, a height of between
0.70 and 0.90m above the vehicle’s floor, a good grip and a
minimum distance of 0.04m from the vehicle’s side wall or
another obstacle (dimensions taken from NBR 9,050/2004)
117
1.20m
1.20m
Reverse
Front
Access
0.97m
1.05m
R = 0.40m
1.85m
1.64m
R = 0.80m
1.50m
1.35m
0.80m
0.92m
2.25m
R = 1.00m
2.05m
R = 0.80m
1.62m
Figure 4.8
118
1.80m
Seatbelt
Headrest
Seatbelt
Headrest
Guardrail
0.90m
0.92m
Vehicle’s direction
of movement
Guardrail
Side view
Front view
Top view
Figure 4.9
1.30m
0.10m
0.10m
Side view
Handrail
Folding seat
0.80m
Guardrail
Min 0.20m
1.20m
1.20m
Wheel movement
Top view
Max 0.90m
Min 0.70m
Handrail
Side view
Figure 4.10
119
B.2 Embarkation and disembarkation areas
(Recommendations based on NBR 14,022/2009 and
NBR 9,050/2004)
• All terminals must be connected to an accessible route and
they must enable accessible integration to other transport
modes and means
• Embarkation and disembarkation areas for urban public
transport service users with or without disabilities must be
level with vehicle access areas
• Preferential seats must be provided with a height of
between 0.46 and 0.48m (approximate seat height of the
majority of wheelchairs), a support point for arms and a
minimum frontal space of 0.60m
• Terminals, platforms and embarkation and disembarkation
locations must have free strips duly demarcated and marked
for people with disabilities or reduced mobility, guaranteeing
that furniture and equipment do not interfere in these
people’s approach
• If there is a need for fixed or mobile boarding equipment,
one must consider the manoeuvring area and position of
wheelchairs in relation to the device
• Embarkation and disembarkation locations for people with
visual disabilities may not coincide with embarkation and
disembarkation locations for people with physical disabilities
(NBR 14,022/2009)
Embarkation and disembarkation terminals or bus stops for
accessible buses:
• Accessible bus stops on a public pavement must relate to
their urban surroundings, with a minimum free strip of
1.20m that is safe and comfortable for the movement of
pedestrians and people in wheelchairs
• All embarkation and disembarkation areas must have a
pavement with an appropriate height that is compatible
with low-floored buses
• Bus stops for accessible buses must have priority seats or
reserved areas and a space for people in wheelchairs or with
reduced mobility (Figure 4.11), as well as people with visual
disabilities accompanied by a guide dog, as specified in
Chapter 4.1 (NBR 14,022/2009)
120
• Make a minimum of 20% of seats available in embarkation
terminals for use by people with disabilities or reduced
mobility, located near identified and marked embarkation
areas (NBR 14,022/2009)
• The ground at accessible bus stops must be regular, firm,
stable and anti-slip in all weather conditions
• Provide covers, shelters and benches at accessible bus stops
• All public and accessible bus stops must have
appropriate lighting
• Accessible routes for people with disabilities may not have
any obstacles or barriers
• Circulation areas for movement and manoeuvring in bus
terminals must have minimum dimensions of 1.20 x 1.50m,
without any accessibility barriers (NBR 14,022/2009)
• Internal circulation at a terminal must be designed in order
to guarantee user flows with provisions for shelter and
evacuation areas in the event of emergencies
(NBR 14,022/2009)
• The number and location of accessible bus stops is a
prerogative of the public authorities, in line with the needs
of Rio de Janeiro (NBR 14,022/2009)
Figure 4.11
121
B.3 Signage and communication
• Visual, tactile and auditory communication is an essential
factor in vehicles, terminals, bus lines, bus stops or platforms
• Use strips of tactile warning and directional markings from
bus stops or embarkation and disembarkation terminals,
orientating routes and paths, and providing warnings about
possible obstacles or changes in direction
• Tactile warning markings must be installed throughout
platforms (IPC and NBR 14,022/2009)
• The International Symbol of Access (ISA) must be positioned
in visible locations at bus terminals and bus stops, associated
with other necessary information for the embarkation and
disembarkation of people with disabilities
• Use the colour yellow (Munsell reference 5Y 8/12 or similar)
on bus stop demarcation equipment, favouring identification
of furniture (NBR 14,022/2009)
Vehicle signage:
• Visual communication related to accessible vehicles,
via ISA signs, must be displayed on the front, side and rear
of vehicles, with minimal dimensions of 0.30 x 0.30m
(Figures 4.12, 4.13, 4.14 and 4.15)
• People with visual disabilities accompanied by a guide
dog must be given guidance related to the location of the
reserved area of vehicles or buses using tactile markings
• For these people, the communication and information
design must also feature sound signals outside the vehicle
associated with the disembarkation door
• Lemon-yellow lettering on a black background conveying
very clear, visible information about the number and
destination of the line operated by the vehicle in any
conditions of natural or artificial light (NBR 14,022/2009)
• On electronic display boards, use an audio system
commanded by the driver (speakerphone) or a synthesised
(electronic) method to “provide information to illiterate
people, elderly people, children and people with visual
disabilities present at bus stops” (NBR 14,022/2009)
122
International Symbol
of Access (ISA)
of Access (ISA)
Low floor
of Access (ISA)
Low floor
Bus line and itinerary number
(boarding on the left)
Figure 4.12
123
0000 xxxx xxxxx
0000 xxxx xxxxx
of Access (ISA)
of Access (ISA)
Figure 4.13
Bus line number
Bus line destination
0000 xxxx xxxxx
Other operational
information (optional)
Bus line number
and other operational
information
Figure 4.14
of Access (ISA)
Figure 4.15
124
of Access (ISA)
Internal communication inside accessible vehicles:
Area reserved for wheelchair and guide dog (Figures 4.16 and 4.17):
• Use symbols to indicate reserved areas on the side wall
inside buses for people in wheelchairs or people with visual
disabilities accompanied by a guide dog (NBR 14,022/2009)
300
21
21
2
2
2
7
12
2
SAFETY FEATURES
9
2
3
4 3
1,5
85
1
LOCK BELT
AROUND WHEEL
PULL SEATBELT
AND LOCK IT
7
6
SLIDE WHEEL
INTO BRAKE
22
R=8
56
20
72
68
71
20
22
R = 10
72
72
Dimensions in millimetres
Figure 4.16
300
30
30
2
2
60
91
150
50
AREA RESERVED FOR PEOPLE
WITH DISABILITIES IN WHEELCHAIRS
OR ACCOMPANIED BY GUIDE DOGS
9 8
16
2
2
36
91
47
91
36
R=8
R = 10
Figure 4.17
125
Preferential seats:
• Priority seats (Figures 4.18 and 4.19) for obese people,
pregnant women, people with children on their laps, elderly
people and people with disabilities (NBR 14,022/2009) must
also be identified by the colour yellow (Munsell reference 5Y
8/12 or similar)
• For people with visual disabilities, we recommend making
this signage tactile and applying it to columns
Figure 4.18
300
5
54
5
54
5
54
5
54
5
5
54
2
10
7
150
PREFERENTIAL SEAT FOR OBESE PEOPLE,
PREGNANT WOMEN, PEOPLE WITH BABIES OR
CHILDREN ON THEIR LAP, ELDERLY PEOPLE AND
PEOPLE WITH DISABILITIES
81
5
59
69
2
2
5
IN THE ABSENCE OF SUCH PEOPLE, USE OF THIS SEAT IS FREE
R=8
5
6
Figure 4.19
126
13
1
R = 10
6
Audiovisual information:
• Any information inside a vehicle must be presented in legible
and visible form, including for people with poor eyesight
• One must also use audiovisual messages for illiterate
people, elderly people, children and people with visual
or auditory disabilities
Requesting stops:
• Provide buttons with a stop symbol that can be perceived
visually and through touch, near doors, which emit timed
sound and light signals to request a stop
• For wheelchairs and guide dogs, the stop request button
must be located together with the lateral handrail, at a
height of between 0.70 and 0.90m, and horizontally at a
distance of 0.60 to 0.80m from the guardrail
• All accessible vehicles must have a device within reach
of people with disabilities, activating a visual and sound
alarm that is differentiated from the regular stop request,
associated with an indicator on the driver’s control panel
(NBR 14,022/2009)
C) Rail transport
Also with regard to the accessibility of terrestrial rail
transportation, one must consider the different mobility and
environmental perception conditions experienced by the
population, including children, adults, elderly people and people
with disabilities or reduced mobility.
These accessibility guidelines and recommendations apply to all
new urban or metropolitan train systems that may be designed
and accessible routes designated for public use.
C.1 Embarkation and disembarkation at railway stations
Recommendations to guarantee accessibility in terrestrial rail
transportation embarkation and disembarkation:
• Parking with special places for people with disabilities
or reduced mobility near access points (IPC)
127
• Always provide an accessible route in all internal and
external environments and in different integrated transport
modes, from entrances to stations and embarkation and
disembarkation points, including access control equipment
and integration points with other transport modes
(NBR 14,021/2005)
• Low sales counter (IPC)
• Alternative printed information methods, such as Braille,
large, high-contrast letters and tactile, sound and visual
information (IPC)
• Unimpeded access to platforms (IPC)
Recommendations based on National Land Transport Agency
(ANTT) document of October 2009, in NBR 14,021/2005 and
NBR 14,022/2009:
• Any difference in level between a train and platform must be
less than 0.03m
• In the case of larger differences in levels, one must
provide equipment – a platform or ramp (fixed or mobile)
– to facilitate safe and autonomous embarkation and
disembarkation at the level of users with disabilities or
reduced mobility from the station to the train
• Another resource to assist people with disabilities in
embarking is a transfer chair, where there are steps or where
doors are narrower than 0.80m
• At the edge of platforms, use tactile warning marks with
contrasting colours and a width of between 0.25 and 0.50m
for people with visual disabilities
• Use tactile directional marks to inform people with visual
disabilities of the whole path to be followed from the station
entrance to the embarkation location on the platform
(Figure 4.20)
• Orientate, through properly trained employees, or indicate,
using tactile resources, which train carriage people with
disabilities should board, as well as the location of the door
• Accessible toilets
128
Escalator maintenance area
Escalator maintenance area
Figure 4.20
129
INTERCONNECTION OF POINTS OF INTEREST BY ACCESSIBLE ROUTES
SURROUNDINGS
Integration with other transport modes
Accessible route
acess
Access control equipment
Accessible route
Ticket offices
MEZZANINE
Operational rooms with public access
Accessible route
Circulation equipment
PLATFORM
ABNORMAL SITUATION IN URBAN
OR METROPOLITAN TRAIN SYSTEM
Accessible route
Track between
stations
trAIN
Accompanied
or assisted
circulation
130
Emergency
exits
Accompanied
or assisted
circulation
Recommendations based on technical standards 14,021/2005
and 14,022/2009:
• Embarkation and disembarkation terminals must have
locations demarcated for people with disabilities or reduced
mobility at a minimum distance of 1.50m from the yellow
embarkation strip (Figure 4.21)
• Provide dimensions that permit a 360° rotation of a
wheelchair and at least one reserved area that is 0.75m from
the edge of the platform
• Embarkation and disembarkation locations for people with
visual disabilities must not coincide with those designated
for people with physical disabilities
1.50m
International Symbol of Access
0m
1.00
m
markings
1.0
Signage indicating
boarding location
Figure 4.21
131
Gaps and differences in levels between the train and
the platform (Figure 4.22):
• The maximum gap between transport equipment and
platforms must be 0.10m (NBR 14,022/2009), but there
must always be a ramp to span this distance, preventing the
wheels of wheelchairs from becoming stuck
• The maximum difference in level between platforms and
transport equipment must be 0.03m, and the same resource
mentioned above must be used
Maximum
difference
in level
8
Maximum
gap 10
Train
Platform
Track
Elevation
Figure 4.22
Furniture:
• Do not install furniture and equipment with a height equal
to or less than 2.10m. It must be at least 1.20m from the
yellow strip on the platform so as not to obstruct barrier-free
paths and accessible routes (Figure 4.23)
• At the box offices, the height of the counter should not
exceed 1.05m (Figure 4.23)
132
1.05m
Top view
Side view
Figure 4.23
C.2 Railway carriages
To guarantee an accessible route, train carriages must also have
characteristics in accordance with universal design principles
and they must cater to the largest possible number of potential
users (Figure 4.24).
Recommendations to guarantee the accessibility
of train carriages:
• Entrance doors with a width of at least 1.00m to allow
the entry of any wheelchair, including motorised ones or
an athlete’s sports wheelchair
• Space for at least one wheelchair per carriage and at
least two wheelchairs per train, measuring 1.40 x 0.90m,
in accordance with IPC requirements (Figure 4.25)
• Accessible route within the train (Figure 4.26), enabling a
person in a wheelchair to move through all spaces (IPC)
• Area reserved for a person in a wheelchair next to the place
for his/her companion (IPC)
• Guarantee access to all food and drink areas (IPC)
133
0.41 to
0.43m
Min 0.60m
Train
Platform
Min 0.60m
Track
Elevation
Plan
Min 0.04m
Min 0.06m
1.40m
Min 0.04m
Min 0.04m
Figure 4.24
0.90m 0.90m
Figure 4.25
ø 1.50m – manoeuvring area
Figure 4.26
134
• Provide sound, visual and text information about stations,
the journey, stops, etc., for people with visual or auditory
disabilities
• Inter-state trains or trains outside the metropolitan area
must guarantee at least one accessible unisex toilet
• Contrasting colours on all handrails
• Automated doors (IPC)
High-speed trains:
• The characteristics of high-speed trains are generally
the same as those of urban trains (IPC)
C.3 Communication and signage
(Recommendations based on NBR 14,021/2005)
In circulation areas:
• Plan visual signage and tactile directional signage, guiding
people with visual disabilities in terms of embarkation
circulation and exits in stations
• Starting from entrances, embarkation circulation signage
must indicate the essential areas of stations and boarding
platforms
• Starting from boarding platforms, exit circulation signage
must indicate the essential areas of stations, exits,
integrated transport modes and surrounding places of
interest (Figure 4.27)
On circulation equipment (stairs and ramps):
• Visual and tactile signage must indicate different
possibilities for circulation, including the existence
and location of circulation equipment, stairs and ramps
(Figure 4.28). Inclined lift platforms must have visual
markings on the floor, in a colour that contrasts with
the adjacent colour, indicating the waiting area and the
projection boundary of open or functioning equipment.
• Visual signage for circulation equipment must use certain
symbols, in accordance with NBR 9,050/2004 (see Chapter 5)
135
Ticket office
0.76 to 1.00m
0.75 to 1.00m
0.25 to 0.50m
0.25 to 0.50m
0.76 to 1.00m
0.25 to 0.50m
Figure 4.27
pathway and waiting area
Lower level
Min 1.35m
Higher level
0.70m
0.70m
Inclined lift platform
1.35m
1.35m
Intercom and command devices
Height – 0.80 to 1.00m
Figure 4.28
136
• Circulation equipment command devices must use the
expressions “boarding” and “exit”, orientating directional
circulation in the transport system
In situations where there are gaps between the transport means
and the platform:
• When, at any door of the transport equipment, there is
a gap or difference in level between the vehicle and platform,
there must be permanent visual information, as well as
sound information
• Throughout the edge of the platform, there must be visual
markings in the colour yellow, and tactile warning marks in
a contrasting colour (Figure 4.29). Optionally, one may install
yellow tactile markings with a minimum width of 0.30m
along all of the platform, 0.50m from the edge
(NBR 14,021/2005)
In locations for the embarkation and disembarkation of people
with disabilities or reduced mobility:
• In locations for the embarkation of people with disabilities
or reduced mobility, there must be visual signage containing
the International Symbol of Access (ISA) installed on a board
suspended at right angles to the platform, at a minimum
height of 2.10m and aligned with the location designated for
embarkation and disembarkation
Yellow strip
Tactile floor
Variable from
0.25 to 0.50m
0.10m
Train
Edge of platform
Yellow strip
Tactile floor
Platform
Min 0.50m
Track
Elevation
Figure 4.29
137
4.2 Maritime transport
We have considered the different mobility and environmental
perception conditions of the population, including children,
adults, elderly people, people with disabilities and people
with reduced mobility. Accordingly, pursuing the principles of
universal design, we seek to guarantee that all terminals and
vessels to be designed, built, assembled or implemented comply
with the provisions of these recommendations in order to be
considered accessible.
The recommendations comply with Decree 5,296/2004
and
NBR 15,450/2007. In this transport mode, passengers’ safety
must prevail over their autonomy.
A) Parking
“Parking areas must contain exclusive spaces for vehicles
used by people with disabilities, demarcated and marked.
The path from these spaces to the terminal must be accessible.
These spaces must be located as close as possible to the
terminal entrance area, with ready pedestrian circulation
access” (NBR 15,450/2007).
For the dimensions of parking spaces, see item 1.1.3.
B) Ticket sales
Ticket offices (Figure 4.30) located at maritime transport
terminals must have at least one service counter with the
accessibility specifications stated in ABNT’s technical standards
(IPC and NBR 15,450/2007; see also item 4.B).
C) Terminals
(Recommendations based on NBR 9,050/2004 and
NBR 15,450/2007)
• Equipment, devices, information boards and other elements
must be installed in such a way as to enable people to reach
them manually and visually
• When suspended over circulation areas and areas used by
the public, guarantee minimum headroom of 2.10m
• By means of accessible routes, waterway terminals must
enable accessible integration with other transport means
and modes
138
1.05m
Top view
Side view
Figure 4.30
• In external passenger embarkation and disembarkation
areas, there must be a reserved and marked area for
the embarkation and disembarkation of people with
disabilities or reduced mobility, as close as possible to
the terminal entrance
• In the terminal, there must be equipment that permits,
in abnormal situations, the rescue of people with disabilities
or reduced mobility
• Internal circulation in waterway terminals must be
designed with refuge and evacuation areas to be used
in abnormal situations
• If there is access control equipment between the terminal
and the boarding area, at least one of the pieces of
equipment must permit the passage of people with
disabilities or reduced mobility
• In the passenger halls of waterway terminals, there must
be an area reserved for people with disabilities or reduced
mobility, capable of accommodating at least two people
in wheelchairs (Reference Module of 0.80 x 1.20m –
NBR 9,050/2004) and with four priority seats
• In the passenger hall, there must be at least one
accessible toilet
139
D) Information
In accordance with NBR 15,450/2007, any communication
or signage must comply with Section 5 of NBR 9,050/2004.
Waterway terminals and boarding areas must have means for
any and all information to be understood by all passengers (NBR
15,450/2007). Other provisions are established by Federal Decree
5,296/2004 and are part of the Convention on the Rights of
Persons with Disabilities, approved by the UN in 2006.
In this context, see also Chapter 5.
Recommendations based on IPC requirements and
NBR 15,450/2007:
• In maritime terminals and transport, supply publications
in printed form and audio versions with information on
itineraries and routes
• Provide a Telecommunications Device for the Deaf (TDD)
• Guarantee that websites are compatible with W3C
• Waterway terminals and vessels must have means for any
and all information to be understood by all passengers
• Visual signage indicating preferential services or usage must
feature pictograms, indicating the beneficiaries of this right
• Paths from the main entrance to priority locations for
purchasing tickets and the special service location for
boarding must have warning and directional markings
• Inside passenger terminals, there must be visual and
tactile directional markings to orientate embarkation
and exit circulations
• Visual signage indicating transport means integrated into
the waterway passenger transport system must feature
pictograms in addition to the equivalent text
140
E) Infrastructure
(Recommendations based on IPC requirements and
NBR 15,450/2007)
• The quay or pier must permit a direct connection with
the ship
• Place a permanent or temporary ramp to connect the ship to
the port. To see ramp dimension criteria, consult item 1.2
• Embarkation and disembarkation equipment must have
components that guarantee users’ safety during operations
• For the embarkation and disembarkation of people with
disabilities or reduced mobility, one must guarantee
accessibility through level access from the passenger hall to
the quay or pier, an access device on the quay linked to the
floating platform, or an access device installed on the pier or
floating platform connected to the vessel (Figure 4.31)
Figure 4.31
141
F) Access
Access to maritime transport can often be difficult for some
people with disabilities or reduced mobility, including elderly
people, obese people or people with prams. Certain conditions
for entering and leaving ships or boats require special attention.
NBR 15,250/2007)
• The shipping company and crew need to minimise the risks
of people falling, reduce the slope angle and inclination
crossed, and provide an accessible route from the ship’s exit
• All members of the ship’s crew need to be aware of
disabilities and willing and available to meet passengers’
needs, on and off the ship
• Operators need to offer methods other than the printed
materials used during ship boarding, such as an electronic
unformatted text version of all materials aimed at
consumers and an audio version
• Ships’ shared facilities, such as unisex toilets, sales desks,
help desk services, kiosks, etc., must follow the guidance
described in chapters 1, 2 and 3
G) Passengers’ seats
NBR 15,450/2007)
Universal design (Figure 4.32) must be applied wherever
possible. In order to follow its principles with regard to the seats
of passengers with disabilities or reduced mobility on maritime
transport, we recommend the following:
• All seats on board must accommodate all types of people
• Ships must not offer high seats without backrests or seats
without arms or legroom
• Accessible seats must be integrated with different parts
of the ship
• Spaces for wheelchairs must be spread out rather than
bunched together in exclusive and excluding places
• People with reduced mobility must have the option of sitting
in different areas, as other passengers do
142
Area for people in wheelchairs (reference modules)
Priority seats
Vessel access
device
Seat for
obese people
Passenger
deck
Figure 4.32
• 5% of accessible places must be available for guide dogs (IPC)
• In halls, at least 5% of seats must have an adjacent space to
permit the transfer of a person in a wheelchair
• Floor space must be sufficient to allow a guide dog
to lie down
• Seats or areas reserved for people with disabilities or reduced
mobility must be marked (Figure 4.33)
1.50m
1.30m
Min 0.15m
Min 0.15m
Floor of
passenger deck
Figure 4.33
143
• Seats must be 0.48m above the floor, with an approximate
depth of 0.42m and width of 0.42m
• On vessels with the capacity to transport fewer than 100
passengers, at least one seat must be provided in the deck’s
access and circulation area
• There must be at least two areas reserved and identified
for passengers in wheelchairs (Reference Module of 0.80
x 1.20m – NBR 9,050/2004), enabling wheelchairs to be
anchored, preferably in the aircraft’s longitudinal direction
(NBR 15,250/2007)
• Provide at least four marked priority seats designated for
people with disabilities or reduced mobility, preferably
located in the aisle row and near the embarkation and
disembarkation access points
• One must also provide at least one priority seat for obese
people, with the width of two seats (NBR 15,250/2007)
• Seats on the vessel reserved for passengers with disabilities
or reduced mobility must have retractable armrests, in
order to facilitate the transfer of people in wheelchairs
to their seat
• Vessels with toilets must have at least one accessible
toilet located on the deck, designated for passengers with
disabilities or reduced mobility (NBR 9,050/2004)
• In the case of ships or other vessels used for long voyages,
at least 5% of the cabins must be accessible, in line with the
percentage of accommodation and specifications of Chapter
3, and one must consider a further 10% of adaptable cabins,
as established in NBR 9,050/2004
• Vessels must have equipment on the deck for getting
through doors with sills for passengers with disabilities
or reduced mobility
• Vessels used for long voyages (involving an overnight stay
on board) must have at least one accessible cabin designated
for passengers with disabilities or reduced mobility
• The accessible cabin may be located on any floor or in any
place for passengers, provided that access is guaranteed by
means of an accessible vertical lift platform
144
H) On-board security
NBR 15,250/2007)
• Passengers with physical, sensory (visual or auditory) and
intellectual disabilities, or with reduced mobility, must be
provided with a card containing specific information about
safety, procedures and accessories related to them
• This card must also contain all recommendations that
passengers receive from crew members about ship
procedures and layout, as well as the international disability
group symbol defined in a large, coloured space
• The use of a consistent colour code for these groups of
users on all tickets and display boards shown on board may
support operations, evacuations and loading efforts (IPC)
• An additional card for elderly passengers is recommended
• The shipping company responsible for transportation must
guarantee services and effect boarding and accommodation
in a high-priority manner for passengers with disabilities or
reduced mobility
• During boarding, the shipping company responsible for
transportation must supply a life jacket to passengers with
disabilities or reduced mobility, which they must keep with
them until they leave the vessel
• We recommend that the shipping company responsible for
transportation disembark passengers with disabilities or
reduced mobility immediately after the other passengers
• The shipping company responsible for transportation must
have an authorised crew to support the terminal operator
during the embarkation, disembarkation and baggage
dispatch of passengers with disabilities or reduced mobility,
and to help them whenever requested during their stay on
the vessel
4.3 Air transport
The capacity to fly is a key parameter for equal opportunities
and inclusion in professional and social activities. People with
any type of disability or reduced mobility face major challenges
when they take a flight.
145
Notwithstanding the advances made in technology in Brazil
and across the world, we may say that, in terms of air transport,
reality still falls short of the aspirations of the segment of the
population with disabilities or reduced mobility.
It is necessary for there to be evolution and a review of
accessibility and solutions developed in order to guarantee that
the built environment is fully accessible during the arrivals and
departures of passengers on domestic and international flights.
For the Olympic and Paralympic Games, we recommend
processes and operations integrated into the departures,
arrivals and transfers of athletes, visitors and tourists with any
disabilities or reduced mobility.
A) Airports
(Recommendations based on IPC recommendations and
NBR 14,273/1999)
• Terminal facilities, including toilets, cash machine services,
kiosks, restaurants, halls, etc., must guarantee access for
people with disabilities or reduced mobility
• Waiting rooms must have a free space where wheelchair
users can wait outside flows, as well as seats reserved for
people with disabilities or reduced mobility (Figure 4.34)
Figure 4.34
146
B) Check-in area
(Recommendations based on IPC Accessibility Guide)
• A special check-in service must be provided, as well as
assistance with the boarding of all people with disabilities
or reduced mobility (Figure 4.35)
Figure 4.35
C) Sales
(Recommendations based on IPC requirements)
• Automatic ticket kiosks must be along an accessible route
and have an operating height of between 0.90 and 1.20m
D) Embarkation, disembarkation and parking
• Describe the full accessible route, from the parking area to
the service desks and then to the aircraft
• Allocate special parking spaces as close as possible to
accessible entrances
• For the dimensions of parking spaces, see item 1.1.3
• Two special parking spaces may share the same transfer area
147
• The ground of the path from special parking spaces must
be smooth, anti-slip and safe
• One in eight special parking spaces must be able to
accommodate vans with a side lift
• People in wheelchairs and people with reduced mobility are
exposed to risks in crowded parking areas, and exit routes
located in front of parking spaces must be provided
• When parking spaces are not connected directly with the
pavement, it is necessary to provide accessible routes so that
people with reduced mobility do not need to move behind
parked cars
• Delimit a route for pedestrians to the nearest exit or
accessible pavement
• Exit doors in parking areas must be accessible to people with
disabilities or reduced mobility
• Automatically closing doors at entrances must have delayed
action and low resistance
• Parking spaces reserved for people with disabilities must be
clearly identified with the International Symbol of Access
(ISA) and contrasting colours – yellow or white on a blue
background (Figure 4.36)
• Vertical signage must be placed in this space
• Automatic ticket-vending machines in parking areas must be
located on a safe surface, directly connected to the path to
vehicles, without changes in level
Figure 4.36
148
E) Information and communication
(Recommendations based on NBR 14,273/1999 and IPC
requirements)
• Each passenger terminal must be equipped with an
information desk, equally identified with the International
Symbol of Access (ISA), allocated to serve people with
disabilities
• All counters must be accessible, in order to be able to provide
information about flight departures and arrivals and permit
referrals to airline companies
• There must be accessible counters to provide information
about services available at the airport: accessible toilets,
police stations, banks, medical services, etc. (Figure 4.37)
• Information must be available to all people, including those
with visual and auditory disabilities
• Information desks must permit a frontal approach by at least
one wheelchair
• Indications of accessibility on buildings, spaces, furniture and
equipment in airline terminals and on aircraft must be given
using the International Symbol of Access (ISA)
• Each aircraft must provide information related to its
conFiguretion and emergency procedures, through
information in Braille and sound and visual warnings for
people with visual and auditory disabilities
• Crew members must be previously informed of the boarding
of people with disabilities, as well as their type of disability
• Guarantee that information about flights, departure gates
and baggage is placed at an accessible height and is visible
to people in wheelchairs and elderly people
• Provide large images and both visual and audio versions
with route information
• Provide a telephone service for people with hearing
disabilities
• Guarantee that internet sites are W3C compatible for
accessibility
• All of the crew members need to be trained, willing and
available to assist passengers. This includes physically lifting
up people from their wheelchair onto their aircraft seat
149
0.30m
0.70m
0.80m
Min 0.80m
Front view
Side view
Figure 4.37
F) Security
• Use a portable magnetic device for people in wheelchairs
rather than an X-ray machine, which may set the alarm off
• People must be patted down by someone of the same sex
G) Embarkation and disembarkation
• Board people with disabilities or reduced mobility before
the other passengers and disembark them after the other
passengers
• One important element of an aircraft trip is the appropriate
storage of wheelchairs and crutches. If there are specific
recommendations or criteria for their storage, it is necessary
to report them
150
H) Departure gates
(Recommendations from Núcleo Pró-Acesso, based on NBR
14,273/1999)
• The route between the airline service location for people
with disabilities and the embarkation or disembarkation
gate must be accessible (cite the accessible route and
interconnection points)
• When a terminal has a finger, there must be wheelchairs
and a trained team available for transportation, without
delays in the embarkation and disembarkation of people
with disabilities or reduced mobility between the airline and
aircraft door
• In cases where the finger does not comply with the
maximum inclination of 6%, the airline companies must
provide whatever assistance is necessary
• When embarkation and disembarkation does not take place
via a finger, it must take place using an electromechanical
lifting system to permit people with disabilities to be
transported to the aircraft door, in a comfortable, safe way
and with no delay
I) Seats
requirements)
• Passengers using a wheelchair must be accommodated
on a seat next to an aisle, whose arms are removable or
retractable
• It is recommended that the seats for this purpose be
located at the front and back of aircraft, as close as possible
to the exits
• In aircraft with 30 or more seats, at least 10% of their seats
must have removable or retractable arms, duly identified by
the International Symbol of Access (ISA)
• One must provide an aisle chair on board each aircraft,
capable of moving passengers with disabilities or reduced
mobility. This chair must have a well-padded seat, arms and
a three-point seatbelt
151
J) Guide dog access
requirements)
• Working guide dogs must be permitted on aircraft. The crew
must not interact with these dogs
• It is recommended that seats designated by airlines for
passengers with a guide dog be located on a row with
enough space, without blocking emergency exits, and that
guide dogs be given a collar, leash and muzzle
K) Security and other provisions
Information on operations must be offered in alternative
formats to passengers on board. These alternatives include
the following:
• A printed version with large font sizes and unformatted text
in an electronic version
• Audio recordings
• Braille level 2 versions of all materials
• Passengers with disabilities or reduced mobility must be
supplied with a card containing specific information about
safety features, procedures and accessories related to them
• The use of a consistent colour code for these groups of
users on all tickets and display boards shown on board may
support operations, evacuations and loading efforts
• An additional card for elderly passengers is recommended
152
5
Visual, oral, electronic
and digital communication
In the communications area, certain fundamental definitions,
measures and strategies found in different documents must
be observed.
The definition of “communication”, according to the
2009 Convention on the Rights of Persons with Disabilities,
enacted by Federal Decree 6,949 of 25 August 2009 and its
Optional Protocol:
All languages, the visualisation of texts, Braille, tactile
communication, amplified characters, accessible multimedia
devices, and simple language, written and oral, auditory
systems, digitalised voice media and augmentative and
alternative communication modes, media and formats,
including information and communication technology.
Oral communication: language – everything covering
spoken and sign languages and other forms of non-spoken
communication.
For the organisation of the Rio 2016 Olympic and Paralympic
Games, one must take the measures suggested in the 2009
Convention on the Rights of Persons with Disabilities and
other documents, seeking “to ensure access for people with
disabilities, with opportunities equal to those of other people,
to information and communication technologies and systems,
electronic services and emergency services” (2009 Convention
on the Rights of Persons with Disabilities).
153
5.1 Publications
Emphasise the need to adopt mechanisms to encourage
the availability of works published in the country in magnetic
means, in text format.
• All documents aimed at the public must, in addition to
a printed version, also be produced in large fonts, in Braille
and in audio format (Núcleo Pró-Acesso/UFRJ)
(Recommendations from NBR 15,599/2008)
• Production of educational and recreational material
to stimulate touch, smell, taste, sight and/or hearing
• Production of educational programmes with accessibility
resources
• Provide support resources in sign language on interactive
CD-ROMs and DVDs, in illustrated dictionaries and in other
media
• All editorial production must be available in accessible
formats: recorded examples in digital format that can be
accessed by systems for reading and expanding screens, with
appropriate technological protection (coding, encryption and
other means)
• All editorial production must be available in Braille and the
Moon alphabet, used by deaf-mute people
• Designs, images, graphs and other materials featuring ink
must have a version that is amplified and in relief for people
with poor eyesight
• Schools, libraries and other educational spaces must provide
computer equipment and programs with specific interfaces,
such as screen magnifiers, voice synthesisers, and Braille
printers and converters, among other possibilities
5.1.1 Contrast
(Recommendation based on IPC requirements)
• In publications and/or signage, we recommend using high
contrast between text and background colours, such as
white with black or dark blue with white or yellow
154
5.1.2 Dimensions, distances and representation of fonts
and numbers
• Information aimed at people with poor eyesight must use
printed text in a size 16 font
• Fonts must have simple, uniform features and Arabic
numerals, in black on a white background, regardless
of the type of font
• We recommend using a combination of capital and small
letters (uppercase and lowercase), except when they are
used for tactile perception
• The dimensions of letters and numbers must be proportional
to reading distance
• Use sans-serif letters, avoiding internal marks or lines, italic
fonts, cut-off letters, handwriting, letters with shadows,
letters with a three-dimensional appearance or distorted
letters (seeming to be excessively wide, tall or thin)
Also in accordance with NBR 9,050/2004, we recommend
that texts and numbers respect the following proportions
(Figure 5.1):
• Width of letters: 2/3 of height
• Thickness of lines: 1/6 of height (dark character on light
background) or 1/7 of height (light character on dark
background)
• Distance between letters: 1/5 of height
• Distance between words: 2/3 of height
• Height of small letters: 2/3 of height of capital letters
• Avoid embellished fonts
• Opt for easily recognised standard fonts
• The fonts Arial and Verdana are good choices
155
0.75m – maximum distance for reading informative text
0.60m – appropriate distance for reading commands and dials
0.50m – appropriate distance for reading general instructions
0.40m – minimum distance for reading posted texts
Top view
Pn
_
2
H
3
H
Figure 5.1
_
2h
3
H
_
5
2
h= _
H
3
H
_
6
h
_
6
5.1.3 Writing of guidance texts
Texts containing guidelines, instructions on using areas, objects
or equipment, and regulations and standards of conduct and
usage must:
• contain the same information written in Braille
• contain only one complete sentence, with a subject, verb
and predicate, in this order)
• be in the active rather than the passive voice
• be in affirmative rather than negative form
• be written in the sequence of actions, emphasising the
correct way of doing a task
156
5.1.4 Type of paper
• Do not use shiny materials
• Do not use watermarks or complicated backgrounds
• Use a finish that reduces the paper’s glare
5.1.5 Simple layout
(Recommendation based on IPC requirement)
• Use distinct colours with sizes and shapes on the cover
of the material to make it easier to distinguish the text
5.1.6 Braille
Definition of Braille, according to Brazilian Standard
15.599/2008:
A system invented by Louis Braille (1809-1852) to represent
letters of the alphabet, mathematical and punctuation
symbols, numbers, musical notes, chemical symbols, etc.,
formed of arrangements of dots in relief, arranged in two
columns of three dots in Braille cells (Figure 5.2).
• Information in Braille must be placed below characters
or figures in relief
The arrangement of six dots and the spacing between Braille
cells must meet the following conditions (Figure 5.3):
• Diameter of dot at base: 2mm
• Vertical and horizontal spacing between dots, measured
from the centre of one dot to the centre of the next one:
2.7mm
• Width of Braille cell: 4.7mm
• Height of Braille cell: 7.4mm
• Horizontal separation between Braille cells: 6.6mm
• Vertical separation between Braille cells: 10.8mm
• Height of dot: 0.65mm
157
Braille system
a
b
c
d
e
f
g
h
i
j
k
l
m
n
o
p
q
r
s
t
u
v
w
x
y
z
à
Capital
letter sign
á
é
í
ó
ú
â
ê
î
ô
@
ï
ü
õ
ã
,
.
;
:
?
!
”(close)
hyphen
dash
(
asterisk
Figure 5.2
158
Number
sign
(
“(open)
ellipsis
apostrophe
underlined
Braille cell
0.65
6.6
1st line
2.0
10.8
2nd line
7.4
2.7
2.7
4.7
Top view
Cross-section
Figure 5.3
Other recommendations:
• Maintain Braille books in public libraries, in compliance
with laws and standards and as a guarantee of the right
to information and communication for people with visual
disabilities
• Not all people know Braille and so it should not be the only
reading method for people with visual disabilities. Printed
materials with larger letters and contrasting colours must
also exist
• Having information in Braille does not remove the need for
visual signage with characters or figures in relief, except in
the case of informative leaflets
• Texts containing guidelines, instructions on using areas,
objects or equipment, and regulations and standards of
conduct and usage must contain the same information
written in Braille
159
5.1.7 Electronic documents
• Documents in PDF format are not read by the majority
of computer screen readers
• Electronic documents must have text with minimum
formatting and figures
5.1.8 Videos on CDs or DVDs
(Recommendations from Federal Decree 5,296/2004)
• All these formats need to contain close captions and
Brazilian Sign Language (Libras) images, where possible
(Figure 5.4)
A
B
I
Q
1
C
J
R
2
D
K
S
3
L
T
4
U
E
F
M
N
V
5
Figure 5.4
160
G
O
W
6
H
P
X
7
Y
8
Z
9
0
• In the live close caption (CC) system, the captions should
preferably be placed in the lower part of the screen. When
it is necessary to insert other text in the lower part, the
captions should be placed in the upper part of the screen
In the case of a sign language window (a delimited space on
the video where the information displayed in the Portuguese
language is depicted in sign language), the location where the
interpreter’s image will be recorded must have:
• sufficient space for the interpreter not to be stuck to the
bottom, thereby avoiding the appearance of shadows
• sufficient and appropriate lighting so that the video
camera can capture good-quality images of the interpreter
and background
• a video camera supported or mounted on a tripod
• ground markings to delimit the space in which
the interpreter will move
In the window with the sign language interpreter:
• contrasts must be clear, whether in colour or black and white
• there must be a contrast between the background and
the interpreter’s elements
• the focus must encompass all of the interpreter’s movement
and gesticulation
• suitable lighting should prevent the appearance of shadows
in the eyes and/or glare
• an audio-description service must also be provided
(Figure 5.5)
Audio-description
Sign language
Figure 5.5
161
Definition of audio-description, according to the Ministry
of Communications’ Ordinance 310 of 27 June 2006:
Corresponds to a narration, in the Portuguese language,
superimposed on the programme’s original sound, designed
to describe images, sounds, text and other information that
cannot be perceived or understood by people with visual
disabilities.
5.1.9 Sound and visual signage
• Sound signals must always be associated with visual signage
• All sound messages must be preceded by a prefix or a
characteristic noise to attract listeners’ attention
• Sound alarms and vibrating alarms must be associated and
synchronised with intermittent visual alarms, to warn people
with visual and hearing disabilities
• In sports venues, auditoriums and show halls, sound
information equipment and simultaneous interpretation
systems, if they exist, must permit individual volume control
and possess resources to prevent interference
• All information must be provided directly to interested
people with disabilities, even if the question came from their
companion (guide-interpreter, sign language interpreter or
another person)
• Services for providing information directly to users
available at counters, booths, kiosks or similar locations
in environments with large flows of people (embarkation
and disembarkation points at transport terminals, and
entrances and exits at fairs, exhibitions, sports or tourist
events, etc.) must be given in one of the following ways: (1)
in the Portuguese language, clearly spoken and sufficiently
articulated to permit lip reading, with the information
politely repeated until it is understood; (2) in Brazilian Sign
Language, duly identified with the international symbol
for deafness; (3) in Brazilian Sign Language in a reduced
visual field (to permit the reception of the message in
sign language by people whose visual field is restricted,
with the need to alter the point of location, reduce the
size of movement, increase the duration and make the
configuration of each signal as clear and concise as possible);
or (4) in tactile Brazilian Sign Language (non-alphabetical
162
system that corresponds to the sign language traditionally
used by deaf people, but adapted for touch. The information
is understood by deaf-blind people through contact between
one or both of their hands with the hands of the person they
are communicating with), involving a deaf-blind person or
a guide-interpreter able to provide information about the
surroundings and context, duly identified with the symbol
for deafness-blindness
• Public institutions and companies that provide public
services or hold concessions for public services must
widely disclose the locations, days and times of information
services, for appropriate orientation and instruction,
especially intended for citizens who use Brazilian
Sign Language
5.2 Websites
The internet is one of the most important instruments for workrelated, interpersonal and social communication. As a result, it
must also be accessible to everyone, permitting the execution
of research and everyday activities. It is a fundamental
communications resource for people with physical, sensory or
intellectual disabilities, and for people with reduced mobility.
(Recommendations for internet accessibility based on
IPC requirements)
• Provide equivalent alternatives to auditory
and visual content
• Don’t just use one colour
• Use markers correctly
• Use clear language
• The use of tables hampers understanding
• Guarantee pages for new technologies
• Guarantee integrated and accessible routing for the interface
with all users
• Use design for independence
• Use W3C technology
• Supply a context and orientation for information
• Supply a clear navigation mechanism
• Guarantee that documents are clear and clean
163
Also in accordance with federal legislation, internet accessibility
is mandatory on electronic portals and sites of the public
administration on the world wide web for the use of people
with visual disabilities, guaranteeing them full access to
available information.
According to Decree 5,296/2004, “electronic sites accessible to
people [with] disabilities will contain a symbol that represents
accessibility on the world wide web (Internet), to be adopted on
the respective homepages”.
5.3 Telecommunications
ABNT standards, as well as NBR 15,290/2005 and other national
and international laws and documents, establish general
guidelines to be observed for accessibility in communications in
telecommunications services, considering different perception
and cognition conditions.
5.3.1 Telephones
(Guidelines from NBR 9,050/2004)
• In external spaces, designate at least 5% (at least one) of
accessible telephones for people in wheelchairs, identified
with the International Symbol of Access
• In buildings, there must be at least one accessible telephone
for people in wheelchairs on each floor
• In external spaces, at least 5% of all telephones (at least one)
must have a signal amplifier
• In buildings, there must be at least one telephone with a
signal amplifier on each floor
• In large buildings and urban equipment, such as commercial
centres, airports, highways, stadia and convention centres,
at least one telephone that transmits Telecommunications
Device for the Deaf (TDD) text messages must be installed
on each floor
Recommendations for telephone accessibility based on
IPC requirements:
• There must not be any obstacles within 0.30m of telephones
in order to enable their use by a person in a wheelchair
• Provide at least one telephone within each set equipped
with a Teletypewriter (TTY) or TDD technology (NBR
15,599/2008)
164
Other recommendations from NBR 9,050/2004:
• One must make it possible for at least another 10% to be
adaptable for accessibility
• One must guarantee a Reference Module (0.80 x 1.20m),
positioned for both frontal and side approaches to the
telephone by a person in a wheelchair
• The upper operational part of telephones accessible to
people in wheelchairs must be at a maximum height of
1.20m (Figure 5.6)
• Telephones must be installed in a suspended manner, with
a lower free height of at least 0.73m above the finished floor
• The length of wires of telephones accessible to people in
wheelchairs must be at least 0.75m
1.20m maximum
• Telephones accessible to people in wheelchairs, where there
are upper protective shields, must have a clear height of at
least 2.10m above the floor, to also offer comfortable usage
by people standing up
Figure 5.6
165
In telephone booths accessible to people in wheelchairs:
• One must guarantee a Reference Module of 0.80 x 1.20m,
positioned for a frontal approach to the telephone. The
telephone may be contained in this area
• The telephone must be installed in a suspended manner
on the wall opposite the entrance
• The entrance must be located on the side with the smallest
dimension. It must have a span of at least 0.80m and, when
there is a vertical-axis door, it must open outwards
• The floor of the booth must be level with the external
floor/ground
• When there is a surface for supporting personal objects,
the booth must be installed at a height of between 0.75 and
0.85m, with lower clearance of at least 0.73m above the floor,
and with a minimum depth of 0.30m
• Install vertical support bars
Recommendations for telephone accessibility according to
Federal Decree 5,296/2004 (Article 49):
I – In the Switched Fixed Telephone Service (a
telecommunications service that, by transmitting, voice and
other signals, is used for communication between determined
fixed points, employing processing telephony processes),
available for use by the general public:
• in response to requests, at a national scale and in public
places, install public telephones adapted for use by people
with disabilities
• provide for the installation of telephones for use by people
with auditory disabilities for individual access
• guarantee the existence of telephone communication
intermediation centres to be used by people with auditory
disabilities, which function in real time and cover the whole
of national territory, integrated with the same service
offered by Personal Mobile Service providers
• guarantee that public telephones contain sound features
for identifying existing units and telephone cards, as well as
other information shown on this equipment’s panel
166
II – In Cellular Mobile Services or Personal Mobile Services:
• guarantee interoperability in mobile telephony services to
enable the sending of text messages between the mobile
phones of different companies
• guarantee the existence of telephone communication
intermediation centres to be used by people with auditory
disabilities, which function in real time and cover the whole
of national territory, integrated with the same service
offered by Switched Fixed Telephone Service providers
In addition, Article 51 of the aforementioned decree states that
the public authorities must “encourage the supply of mobile
telephone handsets that indicate, in sound form, all operations
and functions available in it on the display panel”.
5.3.2 Cafés with internet
• Some computers must be equipped with software with
screen readers for people with visual disabilities or poor
eyesight
• Provide a tool enabling a determined part of the screen that
is selected to be magnified
• Stenotype or apparatus for real-time captions (a programme
that allows something spoken to be converted automatically
into words)
• Adapted keyboards (alternative keyboard with easier
commands and fewer key touches)
• Adapted keyboards and mouse (allowing people with poor
coordination to handle them)
5.3.3 Television
• Guidelines for closed captions (CC), a resource that may be
used on DVDs, VHS tapes and TV programmes, pre-recorded
or live. Invisible unless a decoding device is activated
• Characteristics of pre-recorded or live closed caption
systems: produced in real time, via an electronic
transcription system (stenotype, voice recognition software
or another solution)
167
• Televisions: for them to be considered accessible, the sets
must have an internal closed caption and Secondary Audio
Programme (SAP) decoder
• Identification: the identification of available resources
and programming characteristics must be displayed in TV
schedules, communicated in sound, printed and digital form:
a) closed captions (CC); b) dubbed (DUB); c) Brazilian Sign
Language window (LSB); d) audio with description of images
and sound (DIS); and e) original sound (ORG)
• Rebroadcast stations: TV rebroadcast stations must
guarantee that the closed captions and sound content
transmitted via SAP are rebroadcast in accordance with the
signal issued by the central broadcaster, or head-end
• Guidelines for audio with a description of images and
sounds: to guarantee accessibility conditions, the description
of images and sounds must meet certain requirements
• General characteristics for audio descriptions of images
and sounds: audio descriptions of images and sounds must
succinctly transmit what cannot be understood without
eyesight. Monotonous elements and exaggeration should
be avoided
• Compatibility: descriptions must be compatible with
the programme: a) the narration must be objective in
programmes for adults and more poetic in children’s
programmes; b) in old films, information must be provided
to facilitate understanding of the programme; c) subjective
descriptions should be avoided
• Differentiation: in SAP, audio descriptions of images and
sounds must be differentiated from the programme’s
sounds. To permit better understanding of the programme,
whenever possible descriptions should make use of natural
pauses between dialogues
• Guidelines for Brazilian Sign Language window: the location
where the interpreter’s image will be recorded must have:
a) sufficient space for the interpreter not to be stuck to the
bottom, thereby avoiding the appearance of shadows; b)
sufficient and appropriate lighting so that the video camera
can capture good-quality images of the interpreter and
background; c) a video camera supported or mounted on a
tripod; d) ground markings to delimit the space in which the
interpreter will move
168
5.4 Signage
According to the guidelines of NBR 9,050/2004:
Good signage enables a people to move freely and to guide
himself/herself, regardless of his/her physical, sensory or
intellectual capacity. It may be indicative, descriptive or
conveyed through pictograms, directional arrows and written
terms. Signage may be permanent, directional, emergency or
temporary and it may communicate essential information.
Communication and signage forms may be visual (text or
figures), tactile (characters in relief, Braille or figures in relief)
or sound (auditory resources).
Types of signage:
• Permanent: signage used in areas and spaces whose
function is already defined, identifying the different spaces
or elements of an environment or building. On furniture, it
must be used to identify command
• Directional: signage used to indicate the direction of a path
or the special distribution of different elements in a building.
In visual form, it associates direction-indicating arrows with
text, figures or symbols. In tactile form, it used resources
such as guide lines or tactile floor markings
• Emergency: signage used to indicate escape routes
and emergency exits of buildings, spaces and urban
environments, or to warn about an imminent danger
• Temporary: signage used to indicate information that is
provisional or that may be altered periodically
5.4.1 Accessibility signage
According to NBR 9,050/2004:
Symbols:
Graphic representations that, using an agreed-upon figure or
shape, establish an analogy between an object or information
and its representation. All symbols may be associated with a
directional mark (Figure 5.7).
International Symbol of Access (ISA):
The International Symbol of Access must indicate the
accessibility of services and identify spaces, buildings, furniture
and urban equipment where there are elements that are
169
accessible or usable by people with disabilities or reduced
mobility.
Indications of the accessibility of buildings, furniture, spaces
and urban equipment must be given using the International
Symbol of Access (Figure 5.8). Its representation consists of
a white pictogram on a blue background (Munsell reference
10B5/10 or Pantone 2925 C).
Directional signage,
showing lift to the left
Signage – arrow indicating
direction
Directional signage for accessible women’s toilet to the right
Figure 5.7
The symbol may also be represented in black and white
Directional
signage,
arrow indicating
(aSignage
white–pictogram
on a black background,
or a black
pictogram
showing lift to the left
direction
on a white background). The figure must always be facing the
right. No modification, stylisation or addition may be made to
this symbol (Figure 5.8).
White on blue
White on black
Black on white
Signagebackground
must be fixed in a placebackground
that is visible to the public.
background
It is mainly used in the following locations, when they are
Directional
signage for
accessible
women’s
toiletand
to the
right
accessible:
entrances;
vehicle
parking
areas
places;
accessible embarkation and disembarkation areas; toilets;
White on blue
background
Figure 5.8
170
White on black
background
Black on white
background
rescue assistance area; refuge areas; emergency exits; areas
reserved for people in wheelchairs; and equipment exclusively
for the use of people with disabilities. Entrances that do not
have accessibility conditions must display visual information
indicating the location of the nearest entrance.
International symbol for people with visual disabilities
(blindness):
The international symbol for people with visual impairment
must indicate the existence of equipment, furniture and
services for people with this type of disability.
Its representation consists of a white pictogram on a blue
background (Munsell reference 10B5/10 or Pantone 2925 C).
The symbol may also be represented in black and white (a white
pictogram on a back background or a black pictogram on a
white background). The figure must always be facing the right.
No modification, stylisation or addition may be made to this
symbol (Figure 5.9).
White on blue
background
White on black
background
Black on white
background
Figure 5.9
International symbol for people with auditory impairment
(deafness):
The international symbol for deaf people must be used in all
locations, equipment, products, procedures or services for
people with auditory impairment (deafness).
Its representation consists of a white pictogram on a blue
background (Munsell reference 10B5/10 or Pantone 2925 C).
The symbol may also be represented in black and white (a white
pictogram on a back background or a black pictogram on a
white background). The figure must always be represented in
White on blue
White on black
Black on white
the
position indicated in the
figure. No modification,
stylisation
background
background
background
or addition may be made to this symbol (Figure 5.10).
171
White on blue
background
White on black
background
Black on white
background
Figure 5.10
Complementary symbols:
Complementary symbols must be used to indicate facilities
existing in buildings, furniture, spaces, urban equipment and
services offered. Complementary symbols are composed of
figures that may be inserted in squares or circles (Figure 5.11).
Lift
Escalator
Escalator with
step for wheelchairs
Stairs
Stairs with
mobile platform
Ramp
Moving walkway
Figure 5.11
International symbols for toilets:
All toilets must be marked with the international toilet symbol,
in line with each situation (Figure 5.12).
172
Women’s toilet
Men’s toilet
Men’s and
women’s toilet
Family toilet
Women’s toilet
Figure 5.12
Men’s toilet
International symbol for accessible toilets:
Accessible women’s toilet
Accessible men’s toilet
For accessible toilets, for each situation, one must add the
International
Symbol
of Access (Figure 5.13). Family toilet
Men’s
and
women’s toilet
Accessible men’s
and women’s toilet
Accessible family toilet
Accessible women’s toilet
Accessible men’s toilet
Accessible men’s
and women’s toilet
Accessible family toilet
Figure 5.13
Visual signage:
Visual information must follow premises concerning texture,
dimensions and the colour contrast of text and figures in order
for them to be perceptible to people with poor eyesight. Visual
information may be associated with characters in relief.
173
Legibility:
The legibility of visual information depends on ambient lighting,
contrast and colour purity. There must be contrast between
visual signage (text or figure and background) and the surface
on which it is attached, making sure that the surrounding
lighting (natural or artificial) does not hinder understanding of
the information.
Text and figures, as well as the background of signage materials,
must have a matte finish, avoiding the use of shiny or highly
reflective materials.
The visibility of colour combinations may be sorted from highest
to lowest in line with contrast. We recommend using a colour
contrast of 70% to 100% (light on dark or dark on light).
When signage is backlit, the background must be in a
contrasting colour, the figure and text must be translucent
and the light must be white. When adaptation to low light is
necessary for observers, one must use light text or a light figure
on a dark background, maintaining the contrast.
Recommendations based on IPC requirements:
• Toilet signage 2.50m in height, to facilitate visibility
• Signage in large letters and in Braille on all toilet doors
• Information boards featuring international symbols
• Markers that combine colour, texture and assembly
standards along the route to direct users
• The symbols must be international
• Complementary symbols must be used to indicate existing
facilities in buildings, furniture, spaces, urban equipment
and services offered. Complementary symbols are composed
of figures that may be inserted in squares or circles
(Figure 5.14)
174
International symbols
for information
Telephone with keyboard
Telephone
Telephone with
sound amplifier
TELEFONE PÚBLICO
PARA SURDOS
NO PRÓXIMO POSTO DE PESAGEM
TS or TPS symbol
Person with
reduced mobility
Figure 5.14
Public telephone for deaf people
at the next weighing station
Pregnant woman
Person carrying
a child
Elderly person
Obese person
175
5.4.2 Size of symbols
The size of symbols must be aligned with the observer’s
distance. Symbols must comply with legibility, visibility and
sizing requirements. The environment, light and colours are also
important for symbols (Figure 5.15).
3.00
1 . 91
2.00
1 . 27
1.00
0.75
0.60
Figure 5.15
176
0. 64
1 . 88
38 o
2. 24
Line of visual horizon
1.15
0. 3 8
0. 48
Vi
0. 3 7
0. 25
0. 46
0. 69
0. 86
0. 84
0. 68
0. 5 6
Lim
1 . 1 5 +- 0. 05
LH
ne
al co
Visu
o
20
it
0.40
su
al
co
ne
5.5 Guidelines for communication in service provision
People with visual and auditory disabilities make up the biggest
groups with the need for equipment to support them. According
to Decree 5,296/2004, the public authorities are responsible for
supplying different technology resources to meet the different
needs of people with auditory and visual disabilities, in order
to guarantee that everybody has access to information and
communication, as indicated in the following items.
5.5.1 Information
Services for providing information directly to users available
at counters, booths, kiosks or similar locations in environments
with large flows of people (embarkation and disembarkation
points at transport terminals, and entrances and exits at fairs,
exhibitions, sports or tourist events, etc.) must be given in one
of the following ways:
• In the Portuguese language, clearly spoken and sufficiently
articulated to permit lip reading, with the information
politely repeated until it is understood
• In international sign language (Núcleo Pró-Acesso)
• In Brazilian Sign Language, duly identified with the
international symbol for deafness
• In tactile Brazilian Sign Language or Brazilian Sign Language
in a reduced visual field, involving a deaf-blind person or
a guide-interpreter able to provide information about the
surroundings and context, duly identified with the symbol
for deafness-blindness
• Public institutions and companies that provide public
services or hold concessions for public services must widely
disclose the locations, days and times of information
services, for appropriate orientation and instruction,
especially intended for citizens who use Brazilian
Sign Language
• All visual information in text must meet the necessary
conditions for understanding and legibility of writing, as
specified in NBR 9,050/2004
• All tactile information must meet the necessary conditions
for understanding, in accordance with NBR 9,050/2004
• There must be tactile markings on the floor, as specified in
NBR 9,050/2004, to guide people to the service area
177
• All sound and verbal information must meet the conditions
for understanding speech, in accordance with NBR
9,050/2004
• These conditions must be applied to spoken, recorded,
digitised or synthesised sound information
5.5.2 Education
Learning environments must provide the following:
• Tactile maps (with a description of their spaces)
• Built and marked spaces
• Properly lit classrooms
• Classrooms with good acoustics to enable communication,
with or without sound amplification
• Safety and comfort for students, including toys and furniture
• Sound and visual alarms
• Flashing lights to warn of breaks and changes of teacher
(yellow), and fires or danger (red and yellow, with faster
flashing)
Schools must provide material resources and supportive
technologies to enable access to knowledge, such as the
following:
• Optical resources to magnify images (electronic magnifying
glasses, screen magnification program and closed circuit TV)
• Screen-reader system, with a voice synthesiser and
Braille display
• Computers with a virtual keyboard, adapted mouse
and other supportive information technology tools
• Braille typewriters available to students
• Tape recorders and machines for making Braille
notes, a computer with specific software, scanners,
and Braille printers
• TV sets with devices for receiving closed captions and audiodescriptions, and a screen with dimensions proportional
to the environment, in order to permit the identification of
signals, whether of characters, the narrator or the Brazilian
Sign Language interpreter, in group classes
178
• Video, CD-ROM and DVD devices
• Text caption systems using a stenotype, voice recognition
or another mechanism, for secondary school and/or
university classes
5.5.3 Leisure and culture
Museums, other exhibition spaces and cultural events must
offer the following:
• Space free from barriers that impede access to equipment
or make paths unsafe or dangerous
• Specialist customer service in Brazilian Sign Language and
with a lip reader, properly signposted and disclosed in all
promotional materials
• Tactile plans or maps or models with a description of their
spaces (Figure 5.16)
• Recordings with a description of environments, routes and
itineraries featuring points of interest and works
• Examples of booklets and programmes for events and
exhibitions, in Braille and amplified typeface
Figure 5.16
179
• Labels and text with versions in Braille and in amplified
typeface, attached in a way that allows them to be read by
people whether standing up or sitting down
• A specialised accompaniment service to guide people with
visual disabilities and deaf-mute people, properly publicised
in a sound/tactile and signposted manner
• Other ways of interacting with and learning about the
exhibited works of art, such as scaled-down replicas or a
spoken description of the works
5.5.4 Sports events
In order to meet demands, venues for sports competitions
and other attractions must have accessible communication
resources, such as the following:
• Tactile plans or maps or models with a description
of their spaces
• Recording with routes and itineraries
• Signs, electronic or otherwise, visually communicating all
information transmitted by loudspeakers
• Telephones, public telephones for deaf people, and
videophones, properly identified and signposted
• A text caption system (through a big screen, an electronic
speech transcription system or another mechanism)
Programmes and other printed informative materials,
such as championship tables and information about teams,
must be printed in Braille, in expanded typeface, or they
must be available in electronic sound form, or available at a
microcomputer terminal equipped with a screen-reading and
magnification system.
Sports events and other attractions must have the following:
• A specialised accompaniment service to guide people with
visual disabilities and deaf-mute people, with or without an
appointment, properly publicised and signposted
• A Brazilian Sign Language interpreter to assist people with
auditory disabilities
180
At sports events involving the participation of deaf or deaf-mute
athletes who use Brazilian Sign Language, referees, coaches
and other related professionals must have basic knowledge
of Brazilian Sign Language. Referees’ signalling must be
complemented or replaced with signals using red flags.
5.6 Description of images and sounds
Image and sound description services:
• Must succinctly convey what cannot be understood without
eyesight. Monotony and exaggeration must be avoided
Requirements for descriptions of images and sounds:
• Must be compatible with the programme
• Must be objective for adults’ programmes and more poetic
for children’s programmes
• At traditional events, information must be provided to
facilitate understanding of the programme
• Subjective descriptions must be avoided
• It is advisable for narratives and announcers to have
good diction
5.7 Real-time captions
• Written version of everything that is spoken
• May be presented on a screen or another specific place
visible to receivers
• Requirement for equipment to receive the signals sent
and to transform them into captions
5.8 Technical assistance
Federal Decree 5,296/2004, Article 61:
Technical assistance is deemed to be products, instruments,
equipment or technology adapted or especially designed
to improve the functionality of people with disabilities or
reduced mobility, favouring complete or assisted personal
autonomy.
181
§ 1st – The elements or equipment defined as technical
assistance will be certified by the competent authorities,
consulting entities that represent people with disabilities.
§ 2nd – For the purposes of this Decree, guide dogs and
accompanying guide dogs are considered to be technical
assistance.
Guidelines from Federal Decree 5,296/2004, for the public
authorities, regarding technical assistance – Article 65:
• Recognition of the technical assistance area as an area
of knowledge
• Promotion of inclusion of thematic content related to
technical assistance in professional, secondary school,
undergraduate and post-graduation education
• Support and publicity for technical and scientific work
related to technical assistance
• Establishment of partnerships with schools, education
centres, university teaching centres and research centres,
to support professional training in the field of technical
assistance
• Support for the education and training of orthotists
and prosthetists
Note
We have decided to prioritise the form of the International
Symbol of Access (ISA) recommended by NBR 9,050/2004, in
which the ends of the figure form right angles. Some guides
and files of international standards show the figure with curved
edges, which in no way hampers recognition of the ISA. The new
version of NBR 9,050 will include the option with curved edges.
182
6
Appendix
183
Organising Committee for the Rio 2016 Olympic and Paralympic Games
ACCESSIBILITY IN SPORTS VENUES, URBAN SPACES, ARCHITECTURAL SPACES, TRANSPORT
AND COMMUNICATIONS
CIRCULATION AND SHARED AREAS
Equipment evaluated
Name of evaluator
Date of evaluation
Reason for evaluation
Possible solutions
Circulation
Y
N
NA
Are differences in levels or obstacles marked
with contrasting tactile warning flooring?
Is there tactile directional flooring in large
circulation areas and/or along preferential
circulation paths?
N
NA
Possible solutions
Accessible routes
Y
184
Is there at least one accessible route that
complies with the requirements of the technical
accessibility guidelines document?
Do all accessible routes in the building
interconnect pavements, parking areas, the
entrance, grandstands, toilets, other services
and facilities?
In free areas or areas of large flows, are
there spaces 1.80m in diameter to permit
360° rotations?
Is minimum headroom of 2.10m guaranteed along
all paths?
Pedestrian crossings
Y
N
NA
Possible solutions
Are there tactile ground markings?
Do pedestrian crossings contain relief and
colour contrast?
Do pavement access ramps have maximum
inclination of 8.33% and 5% on side rims?
Y
N
NA
Possible solutions
Do pedestrian crossings have a minimum
width (1.50m, 4.00m or 6.00m) that is appropriate
for the type of street and/or the pedestrian
flow intensity?
Do circulation spaces have an obstacle-free
ground?
Parking spaces
Are special parking spaces connected to
accessible routes?
Are at least 2% of parking spaces specially reserved
for people with disabilities in each parking area?
for elderly people in each parking area?
Do special parking spaces have minimum
dimensions of 5.00 x 2.50m? In parking spaces
for people with physical disabilities, is there an
additional space at least 1.20m wide for transfers?
185
Pavements
Y
N
NA
Possible solutions
Do pavements have a pedestrian strip free from all obstacles, hazards and any elements that interfere
with airspace above the circulation strip?
Do covering and finishing materials have a regular, firm, stable and anti-slip surface under any
conditions (dry or wet), minimising vibrations in
wheeled objects?
Do pavements have a minimum width of 1.50m
when new or 1.20m when pre-existing?
Y
N
NA
Possible solutions
Do tactile warning markings around obstacles
make up a strip between 0.25 and 0.60m in width?
Do tactile warning markings for suspended
obstacles with a height of between 0.60 and
2.10m protrude 0.60m beyond the obstacles?
Are tactile ground/floor markings visible at the
minimum luminance value?
Do tactile ground/floor markings comply with
the colour contrast table provided in the technical
document?
Y
N
NA
Possible solutions
Do ramps have a maximum transversal
inclination of 5%?
Do ramps at sports venues have a minimum
width of 1.50m?
Do medium-and-high flow ramp landings have
a minimum ramp width of 2.00m?
Tactile ground markings
Ramps
Do the landings of long ramps (more than
9.00m in length) have an obstacle-free area
of 2.10 x 2.10m?
186
Stairs and steps
Y
N
NA
Possible solutions
Are stairs associated with ramps or other vertical
circulation equipment?
Do environments with stairs have minimum
lighting of 100 lux?
Are there landings whenever stairs are higher than 3.20m and whenever they change direction?
Do stairs have an anti-slip, regular and firm floor
surface, with detectable warning signage in a
colour contrasting with the floor?
Do stairs have warning floor markings at the start
and end of stairs?
Y
N
NA
Possible solutions
Are handrails double, with two heights
(0.70 and 0.92m)?
Do handrails have an oval, ellipsoid or circular
section measuring between 3.0 and 4.5cm in size?
Y
N
NA
Possible solutions
Does one part of the service desk have a minimum free height over the desk of 0.75m (0.73m is
tolerated)?
Handrails
Reception areas
Does one part of the service desk have a
maximum height of 90cm?
187
Waiting/queuing areas
Y
N
NA
Y
N
NA
Possible solutions
Does the service counter have a maximum height of 0.85m, minimum headroom over the counter of
0.75m and a minimum approach depth of 0.49m?
Does the self-service counter have a minimum
surface 0.30m in width by 0.20m in depth?
Are there menus on matte paper, with large,
high-contrast letters and a Braille option?
Y
N
NA
Possible solutions
Are there several possibilities for circulation and
seating, without segregating a specific area for
people with disabilities?
Are there signs with pictograms in circulation
areas leading to the restaurant’s toilets?
Do at least 20% of the chairs not have arms?
Is at least a 1.60m-stretch of the counter
lower in bars?
Are there menus on matte paper, with large,
high-contrast letters and a Braille option?
In waiting or queuing areas, are there tactile
markings demarcating the whole path and
obstacles?
Possible solutions
Snack bars/cafés
Restaurants/canteens
188
Public access
Y
N
NA
Possible solutions
Is there indicative, informative and directional
signage throughout the access route?
Do circulation areas have contrasting colours and
a minimum width of 1.40m?
Is accessible transport available near entrances?
Y
N
NA
Possible solutions
Do two-leaf doors have a minimum span of 1.00m
on at least one of the sides?
Can doors be operated manually in the event
of an emergency?
Y
N
NA
Possible solutions
Do all floors have highly visible floor signs, in
contrasting colours, on the wall opposite the lift
door opening?
Are there sound devices announcing the arrival
of the lift and whether it is going up or down to
people outside the lift?
Doors
Lifts
189
Lift doors
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Do lift cabs have minimum dimensions
of 1.20 x 1.50m?
Is there a handrail all along the internal perimeter
of lift cabs, with a diameter of 4.00 to 5.40cm, at
a height of between 0.80 and 0.95m (a maximum
height of 1.00m is permitted), able to bear a force
of 700 N?
Y
N
NA
Possible solutions
Is the intercom button marked with an
international symbol for telephone and Braille
indication?
Does the control panel have a visual and sound
indicator for the floor, direction, and door opening
and closing?
Do the characters on the control panel have a
minimum height of 16mm, in high or low relief of
at least 0.8mm, in a colour that contrasts with the
panel background?
Does the control panel have a Braille indicator in
which each cell measures 7.4 x 4.7mm, located
immediately to the left of the corresponding
button?
Is there a difference in level between the lift cab
and external floor of no more than 10mm?
Lift cabs
Controls/commands
190
Escalators and other resources
Y
N
NA
Possible solutions
Are the edges of escalator steps marked with
tactile warning marks?
Do unenclosed vertical lift platforms go up no
more than 2.0m?
Do enclosed vertical lift platforms go up no more
than 9.0m?
Do vertical lift platforms have a continuous
lateral guardrail up to a height of 1.10m from the
platform floor?
Emergency exits
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is the area at least 4m in size, with the smallest
dimension no smaller than 1.30m? In addition to
this area, is there a reference module of 0.80 x
1.20m for every 500 estimated users or a fraction
thereof?
Is the area located in an area protected by
firewalls?
Is the rescue area’s entrance door identified
with signage that is made of photoluminescent
material or that is backlit?
Is the rescue area ventilated and outside the main
circulation flow?
Are escape/emergency circulation areas located
along an accessible route leading immediately
outside?
Rescue area
2
191
Alarms
Y
N
NA
Possible solutions
Are escape routes and emergency exits marked
with associated visual and sound alarms?
Is there tactile and visual signage informing
people of the floor number, on stairs that connect
the different floors, including emergency stairs,
next to the fire door? (This signage may be
installed on handrails.)
Y
N
NA
Possible solutions
Are they connected to the main circulation area
through tactile signage in a colour that contrasts
with the floor?
Are they situated in a strategic location with an
outdoor area where an ambulance can park?
Y
N
NA
Possible solutions
Are there tactile directional floor markings,
indicating the nearest accessible route to get to
the exit?
Is there low lighting installed near the floor (at
a height of 0.48m), functioning together with
alarms?
First aid rooms
Evacuation instructions
192
Notes
193
GRANDSTANDS, TOILETS AND CHANGING ROOMS
Equipment evaluated
Name of evaluator
Date of evaluation
Possible solutions
Grandstands
Y
N
NA
Are at least 1% of spaces designated for people
in wheelchairs?
Is there at least one seat for a companion
of a person in a wheelchair?
N
NA
Possible solutions
Seat dimensions
Y
194
Are accessible seats distributed in all sectors
of the building, avoiding segregation in a single
sector and offering fans different location and
ticket price options?
Do accessible seats permit free lines of sight
and the reception of sound messages without
impediments?
Are railings, guardrails and sills exceeding 0.75m
in height made of transparent material?
Are accessible seats connected to entrances,
changing rooms, toilets, courts and other
presentation areas via well-marked
accessible routes?
Are priority seats 0.46m in height?
There is a 0.60m free space in front
of accessible seats?
Do accessible seats have a hinged armrest?
Are seats for obese people capable of bearing
at least 250kg?
Are companions’ seats located alternately
with spaces for people in wheelchairs and
priority seats?
Toilets
Y
N
NA
Possible solutions
Is the maximum distance between accessible
toilets and sectors with accessible seats 50m?
Are there “family” or unisex accessible toilets
with an entrance that is independent from other
toilets, equipped with a bench for changing
clothes with minimum dimensions of 0.80m wide,
0.46m high and 1.80m long?
195
Number of toilets
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Inside toilet blocks, are at least 5% of toilet
cubicles accessible?
At Paralympic arenas, is there one accessible toilet
for every 15 clients who need this type of facility?
Signage for toilets and changing rooms
Are toilets marked and identified in Portuguese,
in English and using graphic symbols?
Doors and entrances to accessible toilet cubicles and manoeuvring areas
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Are accessible toilets distributed in all sectors
of the building?
At sports venues, are measurements for sports
wheelchairs taken into consideration, meaning
that doors to enter changing rooms and toilets
have a span of 1.00m?
Toilet cubicles
Do accessible toilet cubicles have a turning space
with a minimum diameter of 1.50m?
196
Washbasins
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is there a minimum free space 0.73m in height
between the finished floor and the lower part
of the washbasin?
Do support bars have a diameter of between
0.030 and 0.045m?
Are mono mixer taps for hot and cold water used?
Are mirrors positioned so that their lower edge is
at a minimum height of 0.90m?
Are mirrors positioned so that their upper edge is
at a minimum height of 1.90m?
Are mirrors inclined at an angle of 10°?
Toilets
Is the height of toilets, including the seat, equal
to 0.46m?
Are toilets equipped with an automatic flush
mechanism or an easy-to-activate manual flush
mechanism at a height of no more than 1.00m?
Do toilets have a front opening?
197
Support bars in toilets
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Do the support bars not interfere in the transfer
area and are they made of resistant material?
Do the bars follow the design configurations in the
technical document in the case of conventional
toilets or close-coupled toilets, whether or not
there are lateral walls?
Is the diameter of the bars between 0.030m and
0.045m, and are the bars’ ends rounded?
Accessories for accessible toilet cubicles
Is the built-in toilet paper holder attached at a
height of 0.55m above the finished floor and is it
located at a maximum distance of 0.20m from the
front rim of the toilet?
Is the non-built-in toilet paper holder attached at
a height of 1.00m above the finished floor and is it
aligned with the front rim of the toilet?
198
Bathtubs
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Has a lateral transfer area (0.80 x 1.20m) been
provided, offset 0.30m from the rear limit of the
seat, for wheelchair users to access the bathtub?
Is the height of the platform and bathtub aligned
with the wheelchair no more than 0.46m above
the finished floor?
Do horizontal bars measure at least 0.80m
and are they attached respectively at a height
of 0.10 and 0.30m in relation to the upper edge
of the bathtub?
Are the bathtub’s taps and mixer mechanisms
easy to handle, with a lever-type arrangement,
preferably a mono mixer?
Has an emergency device been installed next to
the bathtub and shower stall to be activated in the
case of a fall, attached at a height of 0.40m above
the finished floor?
Urinals
Do urinals have an approach area corresponding
to the reference module of 0.80 x 1.20m?
Are there vertical support bars installed at a
height of 0.75m above the finished floor, with a
minimum length of 0.70m, and are they situated
on both sides of the urinal, with a 0.60m space
between themselves and centralised in relation to
the urinal’s axis?
Are urinals of a colour that contrasts with the wall
on which they are installed?
199
Changing rooms
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
In addition to changing rooms for both sexes, is
there a unisex changing booth with an entrance
that is independent from the other changing
rooms, integrated with the shower units and
equipped with toilets?
Are lockers situated at a height of between
0.40 and 1.20m above the finished floor, and are
their handles attached at a height of between
0.80 and 1.20m?
Do cubicles have minimum dimensions of
1.80 x 1.80m, with a horizontal surface for people
to get changed on, at least 1.80m long, 0.80m
wide and 0.46m in height, respecting the transfer
area and free reference module (0.80 x 1.20m)
and equipped with support bars?
Shower stalls and cubicles
Does the shower stall have a transfer area of
0.80 x 1.20m, including a 0.30m space in addition
to an extension of the shower wall, so that the
wheelchair rest can be aligned with the head of
the shower seat?
Is there a foldable shower seat made of impactresistant material, with rounded edges and an
anti-slip, waterproof surface, and capable of
bearing a force of at least 1.5 KN?
Is there a vertical bar attached 0.75m above the
finished floor, with a minimum length of 0.70m,
placed 0.45m from the front edge of the seat and
in line with the end of the transfer area?
Is there a horizontal bar with a minimum length
of 0.60m attached to the seat’s lateral wall,
opposite the transfer area, at a height of 0.75m
above the finished floor?
200
Observations
The line-of-sight calculation takes into consideration a series of factors and depends on the
surface of the field of play. Accordingly, each stadium will require a separate calculation
(Accessible Stadia Guide):
C = D (N + R) - R
D+T
Where:
C ≥ 9cm, corresponding to the vertical distance from the line of the eyes of spectators who are
watching the game on foot to the level of the eyes of the spectators who are in the row behind
D = horizontal distance from the eyes to the focal point in the field of play, considering the view
of the whole field
N = height of the level where the accessible seats will be
R = vertical height to the focal point
T = depth of the row of seats
201
HOTELS AND ACCOMMODATION
Equipment evaluated
Name of evaluator
Date of evaluation
Possible solutions
Guests’ accessible bedrooms
Y
N
NA
Are there standard bedrooms capable of catering
to everyone?
Are accessible bedrooms distributed throughout
the building?
Are equipment and furniture accessible?
Are accessible bedrooms located along accessible
routes?
In addition to the 5% of accessible bedrooms,
are there another 10% that can be adapted to
cater to everyone?
202
Accommodation doors
Y
N
NA
Possible solutions
Are door spans at least 0.80m wide?
In the case of double-leaf doors, does at least one
of the doors have a minimum span of 0.80m?
Is there an internal space measuring at least 1.20
x 1.20m behind the main doors of accommodation
to enable them to be opened inwards?
Are lever-type door handles with rounded
edges used?
Are balcony doors flush with the bedroom floor?
Is there emergency information for the escape
route in visual, tactile and sound formats?
Do bathroom doors open outwards?
203
Accommodation doors
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Are balcony doors flush with the bedroom floor?
Is there emergency information for the escape
route in visual, tactile and sound formats?
Do bathroom doors open outwards?
Circulation and transfer areas
Do bedrooms have a space at least 1.50m in
diameter in circulation areas where the direction
changes?
Do bedrooms have a space measuring at least
0.80 x 1.20m in transfer areas, such as the
bathroom, bed and chair?
Are bedrooms connected to the main
accommodation areas via an accessible route?
204
Commands and controls
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Are accommodation light switches situated at a
height of 0.85 to 1.20m?
Are sockets and connectors situated at a
maximum height of 0.45m above the floor?
Are switches situated in easy-to-use locations?
Beds
Is the height of the highest part of the bed
between 0.44 and 0.48m above the floor?
Wardrobes
Is there a 1.50m manoeuvring space in front
of the wardrobe?
Is the wardrobe equipped with a wardrobe rail
installed at a maximum height of 1.20m?
205
Furniture
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Can furniture be manually and visually reached
by everyone?
Does furniture not obstruct passages and
circulation areas?
Is there a minimum space of 0.70m under tables,
excluding bedside tables?
Does the arrangement of furniture leave a free
diameter of 1.50m, enabling a 360° rotation?
Is the height of the sideboard between 0.85 and
0.73m above the floor?
Is there at least one mirror with a minimum
height of 0.30m and a maximum height that
permits a person standing up to see himself/
herself?
Windows
Is furniture arranged so that a person in a
wheelchair can access the windows and curtains?
Are the cords no more than 1.20m in height?
206
Equipment
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is there at least one telephone in the
accommodation that can be accessed from
the bed?
Are televisions equipped with a remote control
and closed caption facilities?
Bathrooms – washbasins
Is the diameter of the support bar between
3.0 and 4.5cm?
Is the support bar installed at least 5cm from
the edge of the sink?
Bathrooms – sockets
Is the height of sockets between 0.40 and 1.20m?
207
Bathrooms – toilet support bars
Y
N
NA
Possible solutions
NA
Possible solutions
Can support bars bear a force of at least 1.5 KN?
Are support bars made of resistant material that is
not slippery to the touch?
Do support bars not interfere in the transfer area?
Is there a minimum distance of 0.40m between
the toilet and side bar?
Is the horizontal bar 0.75m above the floor?
Do the bars follow the design configurations
in the technical document in the case of
conventional toilets or close-coupled toilets,
whether or not there are lateral walls?
In the case of hinged side bars, do their
dimensions and safety standards meet the same
requirements as for fixed bars?
Bathrooms – coat hooks and miscellaneous object holders
Y
Are coat hooks and miscellaneous object holders
installed at a height of between 1.00 and 1.20m
above the floor?
208
N
Bathtubs
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is there a lateral transfer area offset 0.30m from
the real limit of the seat?
Do the bathtub’s horizontal bars have a minimum
length of 0.60m and are they installed between
0.10 and 0.30m above the upper edge of the
bathtub?
Are the bathtub platform, bathtub edges and the
bottom of the bathtub made of anti-slip but nonabrasive material?
Are the bathtub’s taps and mixer mechanisms
easy to handle, with a lever-type mono mixer
arrangement?
Is there a communication service or an alarm
installed in bathtubs, at a height that permits its
use by a person in a wheelchair?
Showers
Are showers accessible to all people?
Are bathtubs and showers equipped with a
lever-operated mono mixer tap and a manually
operated shower hose at least 1.50m long?
Are accessible showers equipped with curtains
rather than doors?
209
Shower stalls and cubicles
Y
Does the transfer area have dimensions
of 0.80 x 1.20m?
Are the dimensions of the shower’s wet area
at least 0.90 x 1.20m?
Is there a foldable, waterproof shower seat
capable of bearing a force of 1.5 KN?
Does the shower seat have minimum dimensions
of 0.40m deep, 0.45m wide and 0.46m high?
Are mixer taps of the lever-operated mono mixer
type, with a height of between 0.75 and 1.00m?
Is the horizontal bar on the wall lateral to the seat
no more than 0.85m from the transfer area?
If an L-shaped bar is used instead of vertical
and horizontal bars, is it at least 0.70m long,
at a height of 0.75m above the floor, and is its
horizontal segment 0.45m from the front edge of
the seat?
210
N
NA
Possible solutions
Kitchens
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is it possible to circulate around the kitchen,
approaching and using utensils?
Do sinks have a maximum height of 0.85m and
lower clearance of at least 0.73m?
Are kitchen cabinets accessible and do they have
spring mechanisms for opening them?
Doors (technical specifications)
Do doors have a minimum span of 1.00m in
locations allocated for sports practice?
Do doors have a minimum span of 0.85m in
locations not allocated for athletes?
Are door handles easy to handle, functioning with
little force?
Are door handles of the lever type, with rounded
edges?
211
Doors (technical specifications for entering accessible stalls and manoeuvring areas)
Y
Do external accessible toilets have an entrance
that is independent from other toilets?
Are accessible toilets distributed in all sectors of
the building?
Do doors have a lever-type door handle with
rounded edges?
Do the doors to changing rooms and toilets at
sports venues have spans of at least 1.00m?
Do the doors to changing room cubicles and toilet
cubicles at sports venues have spans of at least
0.85m?
Are there drawer-type horizontal handles installed
next to hinges inside doors?
212
N
NA
Possible solutions
Wheelchair-friendly bedrooms
Y
N
NA
Possible solutions
Do all bedroom doors have a minimum span
of 0.80m?
Is there a free space in the bedroom at least 1.20m
in diameter?
Is there a minimum space of 0.90m next to the
bed for transfers?
Is the height of the toilet at least 0.45m, with a
lateral transfer space?
Is there a handrail or another solid structure
enabling someone to support himself/herself?
Is there a shower seat with a backrest and
handrails at the shower entrance and exit?
Is the height of the seat between 0.85 and 0.73m
above the floor?
Are there handrails at the entrance and exit
of bathtubs?
213
Reception areas
Y
Is there an accessible route linking the parking
area with the entrance and reception area?
Does the accessible entrance have visual and
tactile signage?
Is the service desk also positioned along an
accessible route?
Is the circulation area dimensioned so that people
can pass through it without any difficulty?
Is the reception desk accessible to everybody?
Does the service desk for people in wheelchairs
have a maximum height of 0.90m?
Is the minimum headroom over the service desk
between 0.75 and 0.73m?
Is the headroom over the desk between 0.49 and
0.30m deep?
214
N
NA
Possible solutions
Parking areas
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Are at least 2% of parking spaces accessible?
Are special parking spaces properly identified with
vertical and ground signage?
Are special parking spaces associated with access
ramps or lowered kerbs?
for elderly people in each parking area?
Do special parking spaces have minimum
dimensions of 5.00 x 2.50m? In parking spaces
for people with physical disabilities, is there an
additional space at least 1.20m wide for transfers?
Bars/restaurants/cafés
Can visitors move easily given the arrangement of
tables and chairs in use?
Is it possible for a guide dog to enter bars, cafés
and restaurants?
Do the menus have options in Braille and large
letters?
215
Observations
216
TRANSPORT (LAND, RAIL, MARITIME AND AIR)
Equipment evaluated
Name of evaluator
Date of evaluation
Possible solutions
Entrances and accessible routes
Y
N
NA
Is there a minimum number of accessible vehicles
with air conditioning and seats for companions of
a sufficient number?
Are there special parking spaces for
accredited clients and/or people who use their
own adapted vehicle?
N
NA
Possible solutions
Accessible cars, vans and taxis
Y
Does the evaluated vehicle enable easy, safe and
autonomous access for people with disabilities or
reduced mobility?
Is the path between interconnected vehicles along an accessible route?
Is the disembarkation point protected from
vehicle flows?
217
Loading mechanisms
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Do wheelchairs enter special vans and taxis using
lifts or external hydraulic platforms?
Do taxis and commercial vehicles with lateral
access ramps have a lowered chassis to facilitate
and ensure a connection with the pavement and/
or circulation area?
Buses (infrastructure required)
Have conditions and technical measures been
planned so that pavements are connected to
busses via an accessible route?
Buses
Are all vehicles accessible?
Are embarkation and disembarkation
locations accessible?
Accessible buses or vehicles
Does the vehicle have at least one door with
a span of 1.00m?
Are there priority seats near entrances with a
space for wheelchairs and people with visual
disabilities accompanied by a guide dog?
218
Reserved seats on buses
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Are there at least four reserved seats?
Are there at least two places for wheelchairs,
measuring 1.20 x 0.80m?
Embarkation and disembarkation areas
Is the bus terminal connected via an accessible
route, enabling integration with other transport
modes and means?
Do all pavements have a height compatible with
low-floored buses?
Are there priority seats or reserved areas at
accessible bus stops?
Are at least 20% of seats in the embarkation area
reserved, identified and signposted?
Are benches at embarkation and disembarkation
points protected against the weather?
Do circulation and manoeuvring areas at
bus terminals have minimum dimensions
of 1.20 x 1.50m?
Do internal circulation areas at the terminal
guarantee user flows and are there designated
refuge and evacuation areas in the event of
an emergency?
219
Signage and communication
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is there visual, tactile and auditory communication
on buses, at bus terminals and at bus stops?
Are there tactile warning and/or directional strips
orientating paths and/or warning people about
obstacles or changes of direction?
Is the International Symbol of Access displayed in
a visible place, associated with other information
required for boarding?
Vehicle signage
Does the International Symbol of Access have
minimum dimensions of 0.30 x 0.30m on the
front, side and rear sides of the vehicle?
Is there tactile signage to orientate people with
visual disabilities with a guide dog in terms of the
location of the vehicle’s reserved area?
Are there sound alerts outside the vehicle
associated with the exit door?
220
Rail transport (embarkation and disembarkation)
Y
N
NA
Possible solutions
Is there a parking area with special parking spaces
near station entrances?
Is it possible to establish an accessible route
between internal and external environments and
in different integrated transport modes?
Is there free access to platforms?
Is the difference between the train and platform
smaller than 0.03cm?
Are there any accessible toilets?
Is the gap between the train carriage and platform
no bigger than 0.10m and is there a ramp crossing
this distance?
221
Train carriages
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is the span of the entrance door at least
as wide as 1.00m?
Is there a minimum space of 1.40 x 0.90m for a
wheelchair in each train carriage, and are there at
least two per train?
Is there an accessible route inside the train
carriage that permits a person in a wheelchair to
move through all spaces?
Is sound, visual and text information about
stations, journeys and stops provided?
Are inter-state trains or trains outside the
metropolitan area equipped with at least one
accessible toilet?
Communication and signage
Do visual communication and tactile directional
markings guide people with visual disabilities
in terms of boarding and exit circulation inside
the station?
Are there tactile warning marks in a contrasting
colour with a width of between 0.25 and 0.50cm
marking the edge of the platform?
222
Maritime transport (parking)
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is there a parking area with special parking spaces
near entrances?
Ticket sales
Does at least one service desk meet ABNT
accessibility specifications?
Terminals
Are equipment, devices, information boards
and other elements installed in such a way as
to enable people to reach them manually and
visually, permitting their use?
Does the terminal’s internal circulation area
feature refuge and evacuation areas to be used in
abnormal situations?
Is there at least one accessible toilet in the
passenger hall?
Communication
Are printed and audio publications provided giving
information on itineraries and routes?
Is the priority service signposted with pictograms?
223
Communication and signage
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Are there warning and directional markings
indicating the main entrance to the priority
ticket purchase location and special boarding
service area?
Infrastructure
Does the quay or pier permit a direct connection
with the vessel?
Does embarkation and disembarkation equipment
have components that guarantee users’ safety?
Access
Is an accessible route to the vessel’s exit provided?
224
Passenger access
Y
N
NA
Possible solutions
Do on-board seats accommodate all types
of people?
Are seats and/or areas reserved for people with
disabilities or reduced mobility signposted?
On vessels for fewer than 100 passengers, is at
least one accessible seat and circulation on the
deck guaranteed?
On vessels with toilets, is at least one
of them accessible?
In the case of ships for long journeys, are
at least 5% of the cabins accessible and a further
10% adaptable?
Is there a device for getting through door with
sills on the deck?
225
Air transport (airports)
Y
N
NA
Possible solutions
Y
N
NA
Possible solutions
Is there an accessible route from the parking area
to the service desks and then on to the aircraft?
Do terminal facilities (toilets, cash machines,
kiosks, restaurants, etc.) guarantee access for
people with disabilities or reduced mobility?
Do waiting rooms have a free area, permitting
wheelchair users to wait outside flows of people?
Do waiting rooms have reserved seats for people
with disabilities or reduced mobility?
Parking areas
Are there special parking spaces as close as
possible to accessible entrances?
Are the parking area exit doors accessible?
Are special parking spaces clearly identified
with the International Symbol of Access and
in a contrasting colour?
226
Check-in areas
Y
N
NA
Possible solutions
Is there a special check-in for people with
disabilities or reduced mobility?
Do airlines offer assistance for the boarding of
people with disabilities or reduced mobility?
Observations
227
PERCENTAGE OF ACCESSIBLE SEATS FOR WHEELCHAIRS FOR EACH PARALYMPIC SPORT
Paralympic Sports
% of accessible
seats for
spectators in
wheelchairs
Paralympic
Family
Athletes
Media
Football 5-A-Side
1.0%
5-6
0
2-3
1
Football 7-A-Side
1.0%
7-8
0
2-3
1
Sitting Volleyball
1.0%
8-10
10
2-3
2-3
Wheelchair
Basketball –
Prelims
1.5%
12-16
FOP*
2-3
3-4
Wheelchair
Basketball – Finals
1.3%
32-40
FOP*
5-6
3-4
Wheelchair
Fencing
1.5%
8-10
25
3-4
2-3
Wheelchair Rugby
1.5%
10-20
FOP*
6-10
3-4
Wheelchair Tennis
1.5%
20
40
5-6
2-3
Archery
1.5%
8-12
30
4-5
3-4
Athletics
1.2%
70-80
50-150
20-25
7-8
Boccia
1.5%
8-12
60**
3-4
3
Cycling
1,0%
3-5
8
4-5
1
Cycling – Road
1,0%
7-8
5
4-5
1
Equestrian
1,2%
12-15
25
5-7
2
Goalball
1,0%
3-5
0
2-3
1
Judo
1.0%
3-5
0
2-3
1
Powerlifting
1.5%
8-12
FOP*
3-4
7-8
Rowing
1.5%
10-12
35
5-7
2
Sailing
-
4-5
FOP*
BOAT*
BOAT*
Shooting
1.5%
5-6
30
4-5
4-5
Swimming
1.5%
25
80
5-6
3-5
Table Tennis
1.5%
20
50
7-8
3-4
Para-Canoe
1.5%
10-12
35
5-7
2
Para-Triathlon
1.5%
10-12
35
5-7
2
FOP* - Athletes stay in the competition area
BOAT* - Vessels will be provided to watch the competition
**45 around FOP, 15 at the stands (alternatively, all 60 may be around FOP)
This information is based on data from the 2009 version of the IPC’s Venue Design document
228
Games
Officials
Regulatory references
ABNT NBR 9,050/2004, NBR 14,021/2009
Federal Government Decree 7,823 of 9 October 2012
Rio de Janeiro State Government Decree 44,035 of 18
January 2013
Green Guide by the Football Licensing Authority (FLA) –
5th version
IPC Accessibility Guide – July 2009
Denatran Resolutions 303 and 304 of 18 December
2008
These Technical Accessibility Guidelines are based
on work undertaken to ensure compatibility
between standards and guidelines, conducted by
the Research, Teaching and Design thinking group
(Núcleo Pró-Acesso) of the Federal University of
Rio de Janeiro (UFRJ).
Illustrations
Rafo Castro
Rio 2016 Organising Committee for the Olympic and Paralympic Games
Published in February 2013 | For further information please contact us: acessibilidade@rio2016.com
12.2013
This material shall not be duplicated by any means, except with
prior and express consent (in writing) from the Rio 2016 Organising
Committee for the Olympic and Paralympic Games. Authorisations for
copy should be submitted by mail to brandprotection@rio2016.com
Rio 2016 Organising Committee
for the Olympic and Paralympic Games
rio2016.com

Rio 2016 Accessibility Technical Guidelines

Transcription

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