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COVER SHEET G L O B E T E L E C O M , I N C 1 1 7 A Z A S T R 7 . (Company's Full Name) 5 / F P I O M A N G L O N E E R D A L U B Y E T E L E C O M C O R M A D I O N G C I T Y S P O L N E E T S , (Business Address: No. Street City / Town / Province) MA. CARIDAD D. D. GONZALES MA. CARIDAD GONZALES 730-2875 Contact Person 1 2 3 Company Telephone Number 1 1 7 C 0 FORM Month Day Fiscal Year 4 0 Secondary License Type, if Applicable Dept. Requiring this Doc. Amended Articles Number/Section Total Amount of Borrowings Total No. Of Stockholders Domesti To be accomplished by SEC Personnel concerned File LC Document I.D. Cashie STAMPS Remarks = pls. Use black ink for scanning purposes 2 Month Day Annual Meeting Foreig GLOBE TELECOM, INC. 4Q 2009 Financial & Operating Results 5 February 2010 1 2009 Performance Highlights SIM base at 23.2Mn with positive net additions in 4Q09 Subscribers Revenues Broadband subscribers now at 715k, up three-fold from 2008, and ahead of full-year guidance Service revenues of Php62.4 Bn, down 1% Revenues Broadband and fixed line data up 74% and 23% YoY, while mobile revenues down 4% Wireless EBITDA margins sustained at 65%, while broadband Earnings Shareholder Returns and fixed line improved to 22% from 17% Net Income of Php 12.6Bn, up 11% YoY TSR of 30% and ROE at all-time high of 26% from 21% in 2008 Declared 1st semester dividend of Php40 per common share, payable on March 15. Represents 42% of 2009 net income 2 1 SIM Base: Resumed growth in 4Q, with higher gross adds from more focused campaigns and lower churn rates 2009 Quarterly Gross and Net SIM Additions (in ‘000) SIM Base (‘000) 4Q09 YoY change Postpaid 851 7% - Globe Prepaid 13,049 2% - TM 9,345 11% 1% TOTAL 23,245 6% 1% 5,956 4,901 4,803 QoQ change 3,763 993 117 (616) 1Q 2Q 3Q 4Q 1Q 4Q (1,896) Gross Adds Net Adds Gross additions up 30% compared to 3Q, while churn rates were down to 6.9% (from 7.8% in 3Q) as low-quality acquisitions cycle out 3 Mobile Revenues: Strong results from TM and postpaid, but Globe Prepaid still behind last year’s performance Blended ARPUs Revenues by Brand (Php Mn) 2009 YoY change QoQ change Postpaid 12,801 2% 6% Globe Prepaid 28,834 9% 3% TM 11,686 5% 4% TOTAL 53,321 4% 1% +5% 196 4Q08 184 1Q09 179 2Q09 186 177 3Q09 4Q09 TM & Globe Postpaid ARPUs up 9% and 5% QoQ, while 4Q service revenues up 4% and 6% – TM’s FY09 revenues also up despite lower SIM base Globe Prepaid’s brand metrics are improving (higher recall, awareness levels), but sales performance still to pick up 4Q09 mobile revenues up sequentially, but is 9% below same period last year with weak consumer economy and impact of typhoons which hit the country in late 3Q/early 4Q 4 2 Unique, pioneering service offers to increase usage and drive growth UNLIMITED VOICE AND DATA OFFERS IMMORTALCALL + – 5 min call +50 intra-network SMS with no expiry for only Php15 SUPERUNLI – Unlimited call & text for Php 150 for 5 days IMMORTALTXT – 50 intra & 10 inter SMS with no expiry for Php 10 ASTIGTXT10 – Unlimited intra SMS for Php 10/day for TM subscribers WORLDWIDEST brand campaign reinforcing Globe’s international network reach TipIDD card – Prepaid call card offering discounted IDD rates IDD Suki –IDD load available via AMAX retailers for calls to US, Canada, Hong Kong, Middle East 5 Broadband: Robust revenue growth sustained in 4Q with record quarterly net subscriber additions Revenues (Php Mn) Cumulative Subscribers (‘000) +85% 1,063 4Q08 638 517 724 2Q09 3Q09 4Q09 92 320 287 128 138 499 379 231 1Q09 198 715 864 574 Net Subscriber Additions (‘000) 203 81 150 159 176 197 4Q08 1Q09 2Q09 3Q09 53 56 4Q08 1Q09 216 4Q09 Wired 2Q09 3Q09 4Q09 Wireless 6 3 Operating margins remain strong with controlled spending for non-network related items EBITDA Margins by Segment FY 2008 FY 2009 Wireless 65% 65% Broadband and Fixed Line 17% 22% Consolidated 59% 58% Key Opex Items - % Change YoY Network-related (+10%) Total Opex & Subsidy (+2%) Staff Costs (-2%) Others (-1%) Mktg & Subsidy (-7%) * Network-related opex includes rent, utilities, repairs and maintenance, supplies, security & other contracted services. Consolidated marketing and subsidy at 8% of service revenues, from 9% in 2008 7 Three key priorities in 2010 … 1 Gain share of wallet in mobile business Enhance appeal of Globe, Tattoo, and TM brands to their respective target markets – Drive usage, increase frequency of availments Strengthen loyalty and retention programs, improve customer service Improve distribution channel effectiveness, using Globe’s 739k-strong AMAX retailer network as advocates of Globe’s products 2 Sustain growth momentum in broadband and corporate data Further expand WiMax footprint – Service now available in over 190 towns and cities, delivered through more than 850 WiMax base stations nationwide Supply chain improvements to maximize sales & installation throughput for broadband services Expand service offerings to corporate clients – Evolve from being access-based to solutions-based 3 Network quality as competitive differentiator Expanded international connectivity – Globe joined a consortium that includes Google, Singtel, Telkom Indonesia, KDDI, Bharti Airtel, etc to build the SEA Japan Cable System. Facility operational by 2Q 2012. Recently given MEF (Metro Ethernet Forum) certification for carrier ethernet offerings – a 1st in the Philippine telecom industry 8 4 Capex: 2010 spend expected to be at about US$500Mn, in line with 2009 levels Capex to Revenue Ratios 2010 Capex Guidance 2009A Broadband – $230Mn or 46% One-time Capex$50Mn or 10% (2009A = $207Mn) 2010F 40% 848 38% Excluding onetime capex 31% 34% Mobile Business 13% 15% Consolidated Consolidated (2009A = $115Mn) Fixed Line Data & Others – $50Mn or 10% (2009A = $52Mn) Mobile - $170Mn or 34% (2009A = $142Mn) (1) Based on Php 46/$ and using 2009 revenues (2) Mobile capex (excluding one-time investments) divided by mobile revenues One-time capital investments include: FOBN2 – 2nd fiber optic backbone network that provides additional capacity and boosts resiliency of Globe’s domestic network. Completed last Nov 2009 for US$70Mn. TGN-Intra Asia cable system – Provides customers with international bandwidth capacity, and increased options for route diversity. Carried live traffic starting 1Q 2009. Project cost at $90Mn including cost of domestic backhaul For 2010 – SEA-Japan Cable system – Estimated project cost of US$60Mn 9 2010 Outlook Mobile Telephony Industry revenue growth at low to mid single-digit levels, in line with broader economy (GDP growth forecasted at 2.5 – 5%) Globe expects to take proportionate share of industry growth Mobile telephony EBITDA margins at mid 60s Industry to grow to about 4 to 5Mn subscribers, from 2.5Mn as of end-2009 Broadband Globe aims to double subscriber base to about 1.3Mn by end 2010 Subscriber growth will largely come from fixed wireless (WiMax) and prepaid, nomadic segments Consolidated revenue growth at low to mid single-digit levels Total Globe Consolidated EBITDA margins at mid to high 50s Capex at about US$500 Mn 10 5 Financial Performance 11 Consolidated Financial Highlights In Php Mn 2009 2008 YoY Change 4Q09 3Q09 QoQ Change Service Revenues 62,443 62,894 (1%) 15,548 15,202 2% OPEX & Subsidy 25,981 25,496 2% 6,651 6, 732 (1%) EBITDA 36,462 37,398 (3%) 8,897 8,470 5% 58% 59% 57% 56% 19,074 20,370 (6%) 4,160 4,040 3% 1,101 2,524 (56%) 274 300 (9%) NIAT 12,569 11,276 11% 2,715 2,613 4% Core NIAT* 12,003 11,765 2% 2,595 2,504 4% EBITDA Margin EBIT Non-Operating Charges * Excludes forex, mark-to-market gains and losses, and non-recurring items 12 6 Blended ARPUs up while acquisition costs down with lower handset subsidies for postpaid subscribers GLOBE PREPAID GLOBE POSTPAID 203 7,247 4,489 4,466 1,353 1,282 1,224 1,286 46 61 4Q08 1Q09 2Q0 9 Net ARPU 179 3Q09 4Q09 4Q08 36 1Q09 2Q0 9 SAC Net ARPU TM 100 91 94 36 4Q08 1Q09 2Q0 9 30 3Q09 34 4Q09 SAC BLENDED 196 184 25 27 3Q09 4Q09 179 177 186 128 88 38 Net ARPU 171 105 96 110 40 170 5,055 4,937 1,270 192 4Q08 1Q09 SAC 97 2Q0 9 Net ARPU 85 3Q09 4Q09 SAC 13 Operating Expenses & Subsidy 2009 2008 YoY Change 4Q09 3Q09 QoQ Change Subsidy & Marketing 5,296 5,687 (7%) 1,474 1,166 26% Staff Costs 4,981 5,077 (2%) 1,113 1,223 (9%) Utilities, Supplies & Other Admin 2,693 2,710 (1%) 762 672 13% Rent 3,469 2,883 20% 915 912 - Repairs & Maintenance 2,582 2,495 3% 702 642 9% Provision & Others 725 1,237 (41%) 210 261 (20%) Services & Others 6,235 5,407 15% 1,475 1,856 (21%) OPEX & Subsidy 25,981 25,496 2% 6,651 6,732 (1%) Depreciation & Amortization 17,388 17,028 2% 4,737 4,430 7% Total 43,369 42,524 2% 11,388 11,162 2% 9% 8% In Php Mn Marketing & Subsidy as % of Sales 8% 9% Subsidy & Marketing higher QoQ due to seasonal spend, but is lower YoY and as % of service revenues Staff costs down YoY with lower headcount from increased outsourcing. Also lower QoQ due to lower performance-based pay Rent higher YoY due to expanded network for broadband and data, new cellsites, and temporary leases for capacity protection Provisions down YoY due to collection of long outstanding accounts and lower inventory charges Services & Others increased YoY due to higher costs for call centers, security, and line installation. Charges down QoQ as 3Q09 included additional accruals for services related to mobile network 14 7 Healthy balance sheet, with improvements in gearing levels over past 3 years with capital management efforts Key Balance Sheet & Cash Flow Metrics (Php Mn) 2009 2008 % Change Cash & Cash Equivalents 5,943 5,782 3% Cash Flow from Operations 30,135 25,659 17% Gross Debt 47,477 40,588 17% Debt to EBITDA 1.30 1.09 Debt to Equity 1.00 0.81 Gross Debt (Php Bn) 47.5 1.00 40.6 39.2 0.81 0.69 30.4 0.55 2006 2007 2008 2009 Gross Debt to Equity 15 Continuing to deliver superior returns to shareholders 2009 TSR (Total Shareholder Return) 16% Return on Equity 30% 22% 26% 24% 21% 19% 14% Dividend Yield* Share Price Growth TSR 2005 2006 2007 2008 2009 * Using DPS of Php114 and beginning of year share price of Php790 ROEs higher with improved net income, and as a result of initiative to optimize balance sheet Starting 2010, regular dividend pay-out now at a range of 75-90% of prior year’s net income, from earlier policy of 75% 16 8 Q&A 17 Appendices 18 9 Consolidated Service Revenues In Php Mn 2009 2008 % Change 4Q09 3Q09 % Change Mobile 53,321 55,436 (4%) 12,941 12,827 1% Fixed-line Voice 2,795 3,088 (9%) 717 739 (3%) Fixed-line Data 3,038 2,478 23% 827 772 7% Broadband 3,289 1,892 74% 1,063 864 23% Consolidated 62,443 62,894 (1%) 15,548 15,202 2% 19 ILD Revenues and Traffic Globe Group Year on Year Quarter on Quarter Q4 2009 Total ILD Revenues (in Php Mn) Q3 2009 QoQ Change (%) 31-Dec 2009 31-Dec 2008 YoY Change (%) 3,600 3,446 4% 14,317 14,915 (4%) 47.340 48.073 (2%) 47.777 43.946 9% Total ILD Revenues as a % of net service revenues 23% 23% 23% 24% Total ILD Minutes (in million minutes) 602 595 1% 2, 388 2,457 (3%) Inbound…………………………………………………………… 514 499 3% 2,019 2,131 (5%) Outbound.……………………………………………………….. 88 96 (8%) 369 326 13% ILD Inbound / Outbound Ratio (x)…………………… 5.84 5.20 5.47 6.53 Average collection rates for the period (Php to US$1) 20 10 Breakdown of Expenses Globe Group Year on Year Quarter on Quarter Q4 2009 Q3 2009 QoQ Change (%) 31-Dec 2009 31-Dec 2008 YoY Change (%) Cost of sales…………………………………………. 834 658 27% 2,948 3,117 (5%) Less: Non-service revenues………………………… 424 315 35% 1,418 1,924 (26%) Subsidy 410 343 20% 1,530 1,193 28% Selling, Advertising and Promotions …………….. 1,064 823 29% 3,766 4,494 (16%) Staff Costs …………………………………………... 1,113 1,223 (9%) 4,981 5,077 (2%) Utilities, Supplies & Other Administrative Expenses. 762 672 13% 2,693 2,710 (1%) Rent…………………………………………………… 915 912 - 3,469 2,883 20% Repairs and Maintenance………………………….. 702 642 9% 2,582 2,495 3% Provisions ………………… ……………………….. 210 261 (20%) 725 1,237 (41%) Services and Others……………………………….. 1,475 1,856 (21%) 6,235 5,407 15% Operating Expenses……………………………… 6,241 6,389 (2%) 24,451 24,303 1% Depreciation and Amortization ………………… 4,737 4,430 7% 17,388 17,028 2% Costs and Expenses……………………………… 11,388 11,162 2% 43,369 42,524 2% 21 Non-operating Income/Expense Globe Group Year on Year Quarter on Quarter Q4 2009 Q3 2009 QoQ Change (%) 31-Dec 2009 31-Dec 2008 YoY Change (%) Financing Costs – net Interest Expense…………………………... Gain (Loss) on derivative instruments – net Swap costs and other financing costs…… Foreign Exchange (loss) – net…………… Foreign Exchange gain - net Interest Income ……………………………… Property and Equipment Related Charges Total Other Expenses………………………. (488) (481) 1% (2,097) (2,256) (7%) 15 21 (29%) (47) 2 (2,450%) (13) (13) - (39) 13 (400%) - - - - (759) (100%) (486) (473) 3% (2,183) (3,000) (27%) 156 135 16% 287 - - 70 88 (20%) 272 420 (35%) (14) (50) (72%) 523 56 834% (274) (300) (9%) (1,101) (2,524) (56%) 22 11 Key Balance Sheet Items and Financial Ratios Globe Group 31-Dec 31-Dec YoY 2009 2008 Change (%) Balance Sheet Data Total Assets …………………………………………………. 127,644 119,751 7% Total Debt …………………………………………………… 47,477 40,588 17% Total Stockholders’ Equity …………………………………. 47,709 50,092 (5%) Financial Ratios (x) Total Debt to EBITDA ……………………………………… 1.30 1.09 Debt Service Coverage……………………………………. 2.08 4.74 Interest Cover (Gross) ……………………………………. 11.89 13.74 Debt to Equity (Gross) ……………………………………. 1.00 0.81 Debt to Equity (Net) ..……………………………………… 0.87 0.69 Total Debt to Total Capitalization (Book) ……………….. 0.50 0.45 Total Debt to Total Capitalization (Market) ...…………… 0.28 0.29 23 Balance Sheet - Condensed As of Dec. 31, 2009 (in Php millions) Current Assets Cash and short-term investments Receivables and prepayments-net Others Property and equipment-net Other Assets TOTAL ASSETS Short-term debt Other current liabilities Long-term Liabilities Long-term debt Other long-term liabilities Shareholders' Equity TOTAL LIABILITIES & EQUITY 31-Dec 31-Dec 2009 2008 Variance Amt % 5,943 10,783 1,690 101,694 7,534 127,644 5,782 12,580 1,293 93,540 6,556 119,751 161 (1,797) 397 8,154 978 7,893 3% -14% 31% 9% 15% 7% 7,669 25,907 11,744 21,984 (4,075) 3,923 -35% 18% 39,808 6,551 47,709 127,644 28,844 7,087 50,092 119,751 10,964 (536) (2,383) 7,893 38% -8% -5% 7% 24 12 Capital Expenditure Globe Group 31-Dec 31-Dec 2009 2008 YoY Change (%) Capital Expenditures (Cash) ……………………………………………………... 22,057 19,417 14% Increase (Decrease) in Liabilities related to Acquisition of PPE... 2,645 965 174% Total Capital Expenditures ………………………………………………….. 24,702 20,382 21% Total Capital Expenditures / Service Revenues (%)………………….. 40% 32% 25 Debt Maturity Schedule Debt Maturity (US$ Mn) Year Due 2010……………………………………………………………………………….. 2011………………………………………………………………………………… 2012……………………………………………………………………………….. 2013……………………………………………………………………………….. 2014……………………………………………………………………………….. 2015 through 2016…..…………………………………………………….. Total Principal 166 172 313 183 148 45 1,027 26 13 GLOBE TELECOM, INC. 4Q 2009 Financial & Operating Results 5 February 2010 27 14