Price List, Sample Submission, Terms and Conditions Microtrac Particle Analysis Laboratory

Price List, Sample Submission, Terms and Conditions Microtrac Particle Analysis Laboratory

Price List, Sample Submission,
Terms and Conditions
Microtrac Particle Analysis Laboratory
12501 62nd Street North, Largo, FL 33773
Samples must be submitted to the Microtrac Particle Analysis Laboratory (MPAL) with all paperwork including Sample Request
Form, MSDS and Payment Option (include hard copy PO if using purchase order).
Contact MPAL Personnel - Florida: Ms. Toni Weigel, 727-507-9770 Ext 14 (Toni.Weigel@Microtrac.com) ; Ms. Amelia Cullen,
727 507 9770 Ext 20 (Amelia.Cullen@Microtrac.com). Dr. Philip Plantz. Ext 19 (Phil.Plantz@Microtrac.com).
Turnaround Times, Volume Discounts, Instrument Purchase Allowance
Turnaround Times Normal turnaround time prices are shown for 2 weeks (10 business days). . . . . . . . . 3 to 5 day turnaround . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 hour service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Same day sample is received . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Volume Discounts are available‐ With blanket purchase order. Discount must be shown on Purchase Order. 1 – 10 samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 ‐ 20 samples . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . . 21 – 30 samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 – 40 samples . . . . . . . . . . . . . . . . . . . . .. . . . . . . . . . . . . . More than 40 samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . New Instrument Purchase Allowance – Upon instrument order, allowance is given according to a quotation from Microtrac Sales Manager. List Price Add 30 % List Price Add 75% List Price Add 100% List Price List Price 5% 10% 15% 20% Particle Size Distribution by Laser Light Scattering
Diffraction Particle Size Measurements – 0.02 – 2800um using Microtrac S3500 dry and/or fluid suspension system Aqueous measurements including dispersion development Non‐aqueous measurements using organic solvent including dispersion development Dry powder measurement in air Diffraction – Aerodynamic ‐ Sprays and aerosols – 0.5 to 2000um – Using Microtrac Aerotrac Dynamic Light Scattering ‐ 0.8 – 6500 nm ‐ Nano Particle Size Measurement Using Microtrac Wave Aqueous measurements including dispersion development Non‐aqueous measurements using organic solvent Debye molecular weight and size Particle Imaging – Shape and Form Analysis
Optical Microscopy Photomicrograph 50X, 100X, or 400X depending upon size ‐ 4 photos with reticle size bar Optical Imaging – Size and Shape Analysis – Using Microtrac PartAn Dry Imaging or SIA Wet Imaging SIA Measurement ‐ Particles flowing in a fluid through the path of an illuminating source. Combined with diffraction measurements. 5 to 800um  Aqueous measurements including dispersion development . . . . . . . . . . . . . . .  Non‐aqueous measurements using organic solvent . . . . . . . . . . . . . . . . . . . . SIA Measurement ‐ Particles flowing in a fluid through the path of an illuminating source. Not combined with diffraction measurements. Range 5 to 800 um  Aqueous measurements including dispersion development . . . . . . . . . . . . . . .  Non‐aqueous measurements using organic solvent . . . . . . . . . . . . . . . . . . . . DIAf Dry Powder Imaging – Range 10 to 4000 um PartAn Dry Powder Imaging ‐ Range 30 to 35,000um over two ranges . . . . . . . . . . . . . . . . . . . . . . If 3‐D imaging included . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . SI‐LS‐PG Rev D Analysis Code List Prices for
10 business days LDPM01 LDPM02 LDPM03 LDPM04 LDLS01 LDLS02 LDLS03 $200/Sample $220/Sample $200/Sample $200/Sample $200/Sample $220/Sample $350/Sample Analysis
Code List Prices for
10 business days LOPM01 LIMG01 LIMG02 LIMG03 LIMG04 LIMG05 LIMG06 LIMG07 $200/Sample $350/Sample $370/Sample $200/Sample $220/Sample $200/Sample $230/Sample $300/Sample August 2013 Price List, Sample Submission,
Terms and Conditions
Microtrac Particle Analysis Laboratory
12501 62nd Street North, Largo, FL 33773
Titration, Zeta Potential and Streaming Potential
Analysis Code Stabino Titration ‐ Particle Charge and Zeta Potential (By Streaming Potential) . . . . . . . . . . . . . . . . . . . . . . . LSTB01 Stabino Titration ‐ Particle Charge, Zeta Potential, plus Isoelectric Point LSTB02 Stabino Titration ‐ Particle Charge and Zeta Potential plus size by Dynamic Light Scattering . . . . . . . . . . . . . LSTB03 Stabino Titration ‐ Particle Charge, Zeta Potential, size by Dynamic Light Scattering plus Isoelectric Point LSTB04 Nanotrac plus Titration using Microtrac Ztrator LNTR01 Zeta Check ‐ Zeta potential measurement only LZPC01 Zetaview – First principles zeta potential measurement LZPV02 Zeta Potential and Size Measurement (Electrophoresis using Nanotrac Wave )‐ Combined with Nano particle size measurements only  Aqueous measurements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LZPN01  Non‐aqueous measurements using organic solvent . . . . . . . . . . . . . . . . . . . . LZPN02 List Prices for
10 business days $300/Sample $400/Sample $500/Sample $600/Sample $350/Sample $150/Sample $200/Sample $300/Sample $350/Sample Surface Area, Porosity and Isotherms – Performed using BEL Advanced Surface Area systems BET Surface Area Value by Multipoint with Nitrogen. Obtained using at least 5 P/Po points Nitrogen gas used for surface area measurements. No isotherms. Volumetric method. Same Day and 24 Hour Service not available. BET Surface Area Value by Multipoint with Krypton. Obtained using at least 5 P/Po points. Krypton is used when smaller surface area or smaller sample amount. No isotherms. Volumetric method. Same Day and 24 Hour Service not available. Average size calculated from BET surface area measurement. Assumes non‐porous particles. Isotherm surface area measurements – Minimum 5 days required. Price is for up to 2 samples. Double price for 4 samples, etc. Use 10 day pricing  Approximately 50 point adsorption isotherm. No pore size calculations (see below for porosity).  Approximately 50 point adsorption isotherm with BET calculation. No pore size calculations (see below for porosity).  Approximately 70 point adsorption/desorption isotherm. No pore size calculations (see below for porosity).  Approximately 70 point adsorption/desorption isotherm with BET. No pore size calculations (see below for porosity). Special isotherm testing and calculations, e.g. hydrophilicity Porosity – Pore size measurement. Minimum 5 days required. Price is for up to 2 samples. Double price for 4 samples, etc. Use 10 day pricing Mesopore analysis. Approximately 70 point adsorption/desorption isotherm. May include BET, t‐
plot, BJH or INNES ISO 15901‐2. Please specify if other than BET and t‐plot. Micro and mesopore analysis. Approximately 70 point adsorption/desorption isotherm, high‐
resolution isotherm (includes very low P/Po) Includes pores smaller than 2nm. May include BET, t‐plot, BJH/INNES, SF/HK and simulation (NLDFT/GCMC) ISO 15901‐3. Please specify if other than BET and t‐plot. Analysis Code List Prices for
10 business days LSAA01 $200/sample LSAA02 $220/sample LSAA03 $200/sample Total Price for one or up to 2 $300 $375 $400 $475 LSAA04 LSAA05 LSAA06 LSAA07 LSAA08 LPOR01 Call for quote Total price for one or up to 2 $450 LPOR02 $850 Other Measurements: Dust Monitoring and Laser Particle Counting
Analysis Code List Prices for
10 business days Particle Counting – Laser light obscuration – 1 to 200um ‐ Aqueous only Dust Monitor ‐ Provides an indication of the settling rate of dust. LOMA01 LOMA02 $200/sample $200/sample SI‐LS‐PG Rev D August 2013 Price List, Sample Submission,
Terms and Conditions
Microtrac Particle Analysis Laboratory
12501 62nd Street North, Largo, FL 33773
Other Services Including Validation and test Method Development Sample Preparation Development or Evaluation of Customer Sample Preparation and Data Review ‐ Instrument serial number and SOP procedure required ‐ Minimum 1 hour – First hour free for Microtrac owners. Good and bad material desirable for comparison. Instrument Serial number required and instrument type required for Microtrac owners. Validation Test Method – development of dispersion, determining parameters and instrument operating procedures Advanced Testing and Support – Test Method Development, Validation, Transfer, Setting Specifications, and Tolerances. Consulting and Advanced data interpretation – Extended support by Microtrac experts. Special Software and Data Presentations Custom Designed Operator Training – Individual or group training. Customer site or Largo facility. Conductivity or pH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Combination conductivity plus pH. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sample Return or Cooler Return Analysis Code LSVC01 List Prices for
10 business days LSVC02 Call for quote LSVC03 Call for quote LSVC04 LSVC05 LSVC06 LSVC07 LSVC08 LSVC09 $300/hour $250/hour Call for quote $50/sample $75/sample $50 min. charge plus shipping 50% discount Plus consulting $50/Sample $50/Sample Lab Visit with Sample – 50% discount per sample. Consulting and Data Interpretation fees apply. LSVC10 Solids Percent – ASTM D5907‐10 Total suspended solids (Non‐filterable matter) Total dissolved solids (Filterable matter) LTSS1 LTDS1 $400/hour
SI‐LS‐PG Rev D August 2013 Price List, Sample Submission,
Terms and Conditions
Microtrac Particle Analysis Laboratory
12501 62nd Street North, Largo, FL 33773
Sample Submission Instructions, Terms and Conditions, and Data Transmittal Sample Submission Form – There are three (3) forms that can be used depending upon the type of measurement requested. Complete the
information requested on the form and enter Analysis Code from the price list above. The information will be used by the MPAL Technical Staff to
perform measurements. If questions arise, please contact MPAL. If the MPAL staff has questions, they will contact you directly.
Receipt of samples – All shipments must include the Sample Submission Form, MSDS and billing information before samples can be entered into
the laboratory schedule. Samples received after 12:00noon will be entered into the schedule on the next business day. Microtrac Particle Analysis
Laboratory (MPAL) is open Mon – Fri except holidays. Shipments can be received from 8:00 am through 4:00 PM. If samples are damaged upon
receipt or if there is evidence of corruption of the packaging and contents, customer will be notified immediately.
Data Questions – Questions regarding the data may be addressed to the MPAL analyst having performed the measurements. The analyst may
enlist the assistance as necessary of other Microtrac experts.
Reliability – Representative sampling is a key to all analytical measurements. Samples that are not representative of whole can provide data not
representative of the material under test. Using good sampling techniques is a prerequisite to trusted data. MPAL has the capability to develop
representative samples from the sample supplied. Should special techniques be required to achieve representative sample, charges may be
assessed. MPAL instrumentation undergoes a validation IQ/OQ on an annual basis using the same vigorous testing and documentation procedures
by Microtrac Certified Service Engineers on instruments owned by our customers.
Analysis Method – Measurements will be performed on the instrumentation requested. If laboratory personnel determine that a different technique
will provide more advantageous information, customer will be notified by phone or e-mail.
Liability – MPAL cannot be held responsible for any damages due to delay or a failure to perform measurements on-time beyond its reasonable
control including power outages, weather, acts of God or other situation.
Delivery of Data – The Laboratory will provide data by e-mail unless otherwise requested. Email provides the quickest means to transmit data. Data
can also be transmitted by US Mail, FedX, USPS and FAX. Extra charges may apply.
Turnaround Time – Data will be provided not later than the last day of requested turnaround. If samples are not completed within the requested
turnaround, charges will be reduced coinciding with the actual turnaround. Due to the length of time required for surface area preparation and
measurements, limitations apply to turn-around time.
Retaining Samples – Samples received can be held 90 days, returned or discarded. It is important to note that powders and slurries can change
during normal storage conditions whether those conditions require refrigeration or room temperature. If changes to the nature of the material occur,
data changes may also occur.
Return of Samples – For a request of samples to be returned, Shipping and Handling charges will apply unless a shipping account number is
supplied on the Sample Submission Form. It usually more cost effective for the customer to supply shipping account number and carrier information.
Laboratory Qualification – MPAL operates under ISO 9001 and undergoes audit once per year as part of the Total Quality System in place at all
Microtrac facilities. In addition it operates using the guidelines of cGMP. Analysts are trained and re-trained on a regular basis as evidenced by inhouse training records. The MPAL is available for audit by request and appointment. Charges may apply depending upon level of business and
situation.
Re-measuring Samples – If customer requests a second or more repeat measurements on a sample, MPAL will comply with the request. If the
data are within general norms of reproducibility, charges may be assessed. If data demonstrate significant difference, charges will not be assessed.
Request must be made within 3 days of the data being transmitted to avoid potential changes in particle state.
Sample Preparation – Sample preparation is an important aspect of particle size measurements, surface area, porosity, etc., as with other
analytical measurements. There is no charge for this aspect of measurement except in special situations. Information on sample preparation to
satisfy the specific needs of the customer should be completed and provided with the Sample Request Form on a separate paper. It is not always
desirable to develop procedures that provide full dispersion for particle size distribution measurements. Please call Microtrac MPAL if you would like
to discuss. Special set ups other than normal routine use or instrument conversions, may require assessment of additional fees.
Solubility and other Physical Characteristics – Information on physical characteristics is important to providing robust measurements. Depending
upon the measurement requested please provide information on parameters such as solubility (fluid suspension measurements), melting point
(surface area), etc. A second sheet may be attached to the Sample Submission Form to provide this information.
Payment, Billing and Invoicing – MPAL terms for payment are net 30 days. Use of Purchase Order Number must include hard copy of order.
Payment can be made by AMEX, VISA, Purchase Order, Master Card or by US Bank check and provided as part of the Sample Request Form.
Payments are to be in US Dollars. Analysis Services will not be initiated if past due accounts are not current or payment issues not resolved to the
satisfaction of Microtrac, Inc.
Liability Limits – Data may not necessarily indicate the characteristics of other samples from the same or other lots. MPAL assumes no
responsibility for the use of the data as chosen by the customer. MPAL will not be liable for any damages due to services performed by MPAL. In any
event liability will not be in excess of the billed or invoiced amount
.
Indemnity and Fees – Customer agrees by providing the Sample Submission Form to hold harmless all people associated with MPAL and its parent
company, Nikkiso America Inc., arising by any misconduct or other negligence by the customer. Customer will be responsible for fees and costs
associated with attorneys and litigation. The laws of Pennsylvania (Montgomeryville County) shall govern the terms of this agreement. Federal law
will preempt state regulations.
SI‐LS‐PG Rev D August 2013