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INSTRUCTORS MANUAL INTRODUCTION TO MICROSOFT DYNAMICS™ GP 10.0: FOCUS ON INTERNAL CONTROLS TERRI E. BRUNSDON, CPA, JD MARSHALL B. ROMNEY, PHD PAUL JOHN STEINBART, PHD P REFACE This manual guides professors on implementing Microsoft Dynamics GP 10:0 (formerly Great Plains) in the classroom. Introductory paragraphs describe topics by chapter, with solutions for end-of-chapter materials appearing thereafter. Solutions for in-chapter exercises are located in Appendix D of the text. How Chapters Are Organized The text is designed to teach accounting software from a cycle-based approached. The first three chapters illustrate installing the software and sample database and navigating the software. In Chapter 4, students are introduced to the first cycle, namely revenue. Remaining chapters cover the expenditure and payroll cycles and conclude by illustrating the general ledger and reporting system. GP Series covered in the text are the System Manager, Inventory Control, Sales Order Processing and Receivables Management, Purchase Order Processing and Purchasing, Payroll, and Financial. • Chapter 1: Level One illustrates installing the software, logging in and out of the software, and attaching, detaching, backing up and restoring sample databases. This level also introduces students to working in the software interface by practicing home page navigation, transaction inquiry, and basic reporting. The GP Series installed with the education edition of the software is also discussed. Level Two looks at decisions impacting the purchase of computerized accounting software and GP and the importance of adhering to software licensing and “rights of use.” • Chapter 2: Level One focuses on understanding the S&S sample company chart of accounts. Students review the general ledger account framework used to create the chart of accounts and identify departments. Illustrations also cover creating general ledger accounts, printing the chart of accounts and trial balance reports, and opening and closing monthly accounting periods. This level concludes with an illustration using GP’s SmartList to export data to Microsoft Excel. Level Two looks at the database management system’s role in coordinating transaction processing, GP Series integration, and relational database concepts and terminology. • Chapter 3: This chapter focuses on GP security and internal control options affecting the system. Level One looks at security installed during software installation, internal control options for posting setup, the audit trial, and activity tracking. Level Two illustrates configuring user software access and activity permissions as well as security reporting. Preface iii • Chapter 4: This chapter focuses on inventory items used by the sample company and is intended for readers of both levels. The chapter discusses setting up and pricing items. It also illustrates assigning vendor to items, conducting a physical count, adjusting inventory, and reporting. • Chapters 5 through 8: These chapters illustrate transaction processing and reporting by cycle. Chapter 4 looks at the revenue cycle; Chapter 5 the expenditure cycle; and Chapter 6 the payroll cycle. Chapter 8 concludes cycle based activities by performing tasks that close the accounting period and report results. Level one in each chapter focuses on task oriented processes such as capturing transactions, posting transactions, controlling transaction posting, reporting, and closing the period. Students begin with reviewing an activity diagram of the cycle, which becomes the roadmap for discussions on cycle activities, threats, and controls. Level two looks at configuring Series setup options that implement internal controls. • Appendix A repeats instructions in Chapter 1 covering backing up and restoring databases. Appendix B provides tables illustrating company chart of accounts, customers, vendors, inventory items, and employees. Appendix C contains instructions on correcting posting errors. Appendix D contains solutions for in-chapter exercises that appear throughout the text. Introduction to Microsoft Dynamics GP 10.0: Focus on Internal Controls expands student skills beyond basic transaction posting and typical reporting. Students explore issues that affect compliance with internal control objectives such as setting software control options and using control reports to monitor compliance. Each chapter exposes students to topics at two different levels. Level One focuses on task oriented processes such as transaction entry, controlling transaction entry, and reporting on activities performed in the cycle. Level 2 delves deeper into Series setup by illustrating internal control options in the software that enforce compliance with company internal control policies. Each chapter concludes with exercises and questions that reinforce skills learned at both levels. Stress to students that document numbers on transaction illustrations in the text may differ from their results because such numbers are supplied by the software, thus are based on student activity in the database. Furthermore, account balances illustrated also differ if students practiced tasks in a database or failed to complete previous chapter exercises. Although variations for these items may occur, no variations exist for illustrated dates; general ledger accounts, customer, vendor and employee accounts; and transaction amounts. The text comes with two identical sample databases, namely S&S, Incorporated and S&S, Inc Project DB. The text uses S&S, Incorporated to illustrate chapter materials. Students can then use the other database to complete end-of-chapter materials and assignments. Using this approach, students can feel confident that practicing transactions while reading the text will not affect the outcome of graded materials. The text also contains instructions for unloading and coping databases to a removable drive so students can work at home or in the classroom. iv Instructors Manual: Introduction to Microsoft Dynamics GP 10.0: Focus on Internal Controls The authors have considerable experience implementing GP in a corporate environment and the text is designed to incorporate such experiences. In our opinion, tasks requiring the most assistance involve setting up software posting and Series internal control options because such settings determine activity behind the keys such as where transactions posts, how transactions are entered, and what control reports print to document transactions. The authors point out software controls for data entry and transaction posting and illustrate control reports that validate data entry. Finally, we all make mistakes when posting transactions. It is important that such mistakes be corrected with the right procedures. Appendix C of the text illustrates correcting posting errors. The symbol on the left appears in this solutions manual to denote information about integrating Introduction to Microsoft Dynamics GP 10.0: Focus on Internal Controls with supplemental materials from Marshall B. Romney and Paul John Steinbart, Accounting Information Systems, (11th ed., Pearson Prentice Hall, 2009) or a comparable text. Warning on reattaching databases in the lab. If you unload your databases and leave them in a lab folder, you may encounter a permissions error when trying to reattach databases. To correct this error, copy the databases to a different folder on the lab machine’s hard drive or to a removable drive and recopy back into the original lab machine folder. This procedure seems to clear a data access permissions issue created by SQL server when users are not administrators on the machine (i.e., you are not an administrator on a machine used in a school lab). Information on database expiration. GP stores the date the user attaches original databases to the software. This date then triggers the 120 day evaluation period. If databases are subsequently unloaded and reattached from the student CD then the 120 day expiration date resets. FOR PROFESSORS ONLY A batch file and instructions for resetting the expiration date without unloading databases can be downloaded from the instructor website for the text. T ABLE OF C ONTENTS P R E F A C E ...................................................................................................................................... ii Chapter 1 Installing and Using Dynamics GP .............................................................................. 1 Level One Solutions ............................................................................................................... 2 Level Two Solutions ............................................................................................................... 5 Chapter 2 The S&S Company Database ...................................................................................... 6 Level One Solutions ............................................................................................................... 7 Level Two Solutions ............................................................................................................. 15 Chapter 3 Internal Controls and GP Security ............................................................................ 19 Level One Solutions ............................................................................................................. 20 Level Two Solutions ............................................................................................................. 24 Chapter 4 Inventory Control Series .......................................................................................... 28 Level One and Two Solutions............................................................................................... 29 Chapter 5 Revenue Cycle & GP Sales Series ............................................................................. 33 Level One Solutions ............................................................................................................. 34 Level Two Solutions ............................................................................................................. 45 Chapter 6 Expenditure Cycle & GP Purchasing Series .............................................................. 52 Level One Solutions ............................................................................................................. 53 Level Two Solutions ............................................................................................................. 57 Chapter 7 Payroll Cycle & GP Payroll Series ............................................................................. 59 Level One Solutions ............................................................................................................. 60 Level Two Solutions ............................................................................................................. 63 Chapter 8 Financial Reporting and GP Financial Series ............................................................ 65 Level One Solutions ............................................................................................................. 66 Level Two Solutions ............................................................................................................. 68 Chapter 1 I NSTALLING GP AND U SING D YNAMICS The beginning of Chapter 1 illustrates installing the software and attaching company databases. There are also instructions for detaching and copying databases so that students can port work between school and home. This chapter also includes instructions for backing up and restoring company databases. Level one orients students to using the software and explains using sample company databases. Students are cautioned on the importance of using correct dates on transactions and that the software’s system date will be used as the default transaction date. Consequently, students practice changing the system date. This level has a table listing Series home pages and menu commands, explaining how such items correspondence to using traditional accounting journals. Students practice using hyperlinks and lookups to locate information and are oriented to customizing the shortcut toolbar. This chapter also illustrates elements of a transaction window, posting transactions, and differences between posting individual versus batched transactions. Students are exposed to performing inquiries, running report, customizing user preferences. Level two explains decision factors affecting the purchase of accounting software and concludes with a discussion on software licensing and “rights of use”. Chapter 1 of this text may be read in conjunction with Chapters 1 and 2 of Romney and Steinbart, Accounting Information Systems, which providing overviews on accounting information systems and business processes. In addition, Chapter 19 of Accounting Information Systems may help students understand factors affecting software purchases. 2 Instructors Manual: Introduction to Microsoft Dynamics GP 10.0: Focus on Internal Controls Level One Solutions True/False ____ 1. Transactions entered individually can be saved or posted. False. You can only post. ____ 2. Batch IDs are created by GP. False. These are created by the user. ____ 3. Item Number on the Sales Transaction Entry window refers to an inventory item number. True. ____ 4. Employee accounts are master records. True. ____ 5. A paycheck issued to an employee is a transaction record. True. ____ 6. You can enter four different search criteria to locate a general ledger account by using the binoculars located on the lookup window. True. ____ 7. Hyperlinks open other task windows. True. ____ 8. You can use the S&S, Inc. Proj DB to complete tasks that will be graded by your professor. True. ____ 9. GP will treat transaction dates different from batch dates. True. ____10. Once you set the system date it remains the same even after exiting the software. False. You must set the date each time. Menu Navigation Questions 1. Name the home page and command for creating new vendor accounts. Answer: Purchasing home page and Vendor command under Cards. Explain to students that the text provides in-depth information on creating new vendors, customers, general ledger accounts, etc. in subsequent chapters. Highlight that creating such accounts is adding new master records, which is an authorization function. Therefore, 3 Chapter 1: Installing and Using Dynamics GP permission to access commands that create master records should be restricted to users with authorization permission. 2. You need a summary trial balance report listing general ledger accounts. Name the home page and command to open the Trial Balance Report window. List the name of the summary report and print the report. Describe what information this report contains. Answer: Financial home page and Trial Balance command under Report category. Report is found under the Summary type and is named Trial Balance This report displays a listing of all general ledger accounts along with account beginning balances, changes, and ending balances. Note to students that this information is useful for (1) tying out general ledger account balances to external documents; (2) reviewing account balances for adjustment; and (3) observing monthly transactions. Usually a summary TB is printed before printing detailed reports are individual accounts requiring further investigation. 3. You would like to turn on toolbar shortcuts for the Purchasing Series. Explain how to accomplish this. Answer: Right click the toolbar and click Purchasing to turn on the checkmark. If this checkmark is already present then performing these steps turns off the shortcuts. 4. An employee’s address has changed. Name the home page and command that allows you to update the address. Answer: HR & Payroll home page and Employee command under Cards. 5. You need to enter a purchase order. Name the home page and command that lets you complete the task. Answer: Purchasing home page and Purchase Order Entry command under Transactions. Drill Down and Look Up Questions 6. Ashton requests that you inquire into the total sales for 2007 to customer Fillard’s, Inc. a. Explain how you would open the window containing this information. Answer: Sales home page and Yearly Summary command under Inquiry. 4 Instructors Manual: Introduction to Microsoft Dynamics GP 10.0: Focus on Internal Controls b. What are total sales for Fiscal Year 2007 to this customer? (Hint: After selecting the customer, change the Summary View, type in the year, and click Calculate.) Answer illustrated next. 7. One of your suppliers, Canyon Cam, wants to know if S&S submitted payment for invoice INV23453 sent in February of 2007. What is your response? (Hint: After you locate the document open details on the transaction using the icon illustrated earlier in the chapter.) Answer: The invoice was paid. Note: This question has a degree of difficulty. The student can use the Transaction by Customer or Transaction by Document command on the Purchasing home page and enter the document range before clicking Redisplay. They must then expand the details on the transaction to see the unapplied amount of zero. 5 Chapter 1: Installing and Using Dynamics GP Level Two Solutions 1. Your client decided to purchase GP and wants your recommendations on the Series they should initially purchase. List any questions you would ask the client that may impact your recommendation. Answer: Initial questions to ask are whether they outsource payroll and sell inventory? If payroll is outsourced, then there is no current need to purchase the Human Resource/Payroll Series of GP. The company can always add later if payroll is returned inhouse. If the client currently sells just services, then there is no need to purchase the Inventory Series. Additionally, the client may not want to purchase the Sales Order Series because this interfaces with inventory; however, they will need the Receivables Management Series to process client invoices. Finally, the client needs to purchase the System Manager, Financial, and Purchasing Series. 2. Your client seeks information on the number of GP user licenses to purchase. The company owns a total of 25 laptops and desktops. The shipping department has three desktops that will access GP during day and evening shifts. Ten full-time salespeople will need access to GP on their laptops. Six full-time accounting clerks need to use GP, but these clerks work in two shifts with three to a shift. Finally, the controller needs access to GP on his workstation. What is the optimal number of user licenses that you recommend your client to purchase? Will your recommendation permit your client to install the client software on all machines it owns? Explain Answer: The optimal number of user licenses would be 17 (3 shipping, 3 accounting clerks, 10 sales, 1 controller). The client can install on all machines regardless of the number of licenses it purchases because client software can be installed on any machine owned by the company.