Realistic, real world, best practice in legal IT

13th & 14th September 2016 | Oxford Belfry Hotel, Oxfordshire
Realistic, real world, best practice in legal IT
– make a difference here and now
New for 2016
Back this year by popular demand
Technology expert David McLelland looks towards the horizon at
the tech trends that will change the workplace
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Managing Partners, COOs and IT Directors debate how to leverage
existing technology investment to deliver real business benefit
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Mark Day, C-Suite Manager, reveals what Managing Partners and
CEOs really think about IT and its contribution to the firm
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Don Randall, former CISO at the Bank of England, warns how law
firms are likely to be attacked and tells you what you can do about it
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Dr Katie Atkinson offers new insight into what Artificial Intelligence
can (and can’t) do for the mid-tier / independent firm
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Plus:
A look at how office design can kick-start a professional services
firm’s transition to agile, mobile and flexible working
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Headline Sponsor
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A step-by-step cyber security action plan from the experts at
Blackberry
14 revamped and expanded peer-led round tables on:
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What does the youthful lawyer want from IT?
Benchmarking document collaboration
Achieving the paper-lite legal office
Decluttering the desk top
Cloud economics
Cyber security in practice
How IT helps finance vs how finance helps IT
Seamless case management implementation
A speech recognition revolution?
What next for practice management?
Agile, flexible and mobile working
Making change management fun
Benchmarking AI in the mid-tier
Portfolio/project management for IT Directors
Top 10 tips on successful PMS implementation
Implementing a new case management system
Co-sponsors
Apply here for your complimentary place and overnight stay
www.alternativelegalit.com
Day One, Tuesday 13th September 2016
The Alternative Legal IT Conference will incorporate day two of the Alternative Legal Management Summit
(www.alternativelegalmanagement.com), which reconvenes this morning. Managing Partners and CEOs of mid-tier firms
will join IT Directors for the morning programme.
The Alternative Legal Management Summit will conclude at 12.55 today, while the Alternative Legal IT Conference will carry on.
09.30
Registration and coffee
10.00
Chairman’s welcome and opening remarks to both the Alternative Legal IT
Conference and the Alternative Legal Management Summit
Chaired by: Duncan Eadie, IT & Business Services Director, Foot Anstey
10.10
Technology horizon scanning: What are the technological trends on the
horizon and how are these trends likely to affect the workplace?
Don Randall MBE, former CISO, Bank of England; Founder, Cross-Sector
Safety & Security Communications (CSSC); Senior Consultant, Bivonas Law;
Senior Advisor, Pilgrims Group Security
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11.20 Networking break
11.50
What do Managing Partners/CEOs want from IT?
A review of conclusions drawn from the Alternative Legal Management Summit
and what these might mean for the provision of IT in the firm
Mark Day, C-Suite Manager
12.10
Keynote Panel Discussion: How can we leverage our existing technology
investment?
• how can the IT Director - and IT in general - support business transformation
in the mid-tier firm?
• what do we tend to under-utilize?
• how can advances in technology and communications offer opportunities to
the mid-tier?
• how will advances in technology and communications threaten the mid-tier?
• how can the mid-tier compete with the deeper pockets of larger firms?
• is the IT Director in the best position to drive transformation projects?
Confirmed panellists:
Jonathan Swan, Operations & IT Director, Roythornes
Jim Wrigglesworth, Chief Operations Officer, Taylor Walton Solicitors
Steve Sumner, Director of Information Technology, Taylor Vinters
Dinesh Raja, Managing Partner, Bowling & Co
Peter Taylor, Managing Partner, Paris Smith
Chaired by: Peter Owen, Director, Lights-On Consulting
how will technology change both the consumers and providers of law?
how has technology made consumers different?
what technology potential is already out there?
how is technology being used in the legal and commercial sectors to drive
customer service, loyalty and enhanced profitability?
• how are developments in AI and cloud computing impacting business?
• how are communications technologies changing and what will be the future
communications channels of choice for both employees and clients?
David McClelland, Technology Expert and Writer 10.50
Cyber security update for legal leaders – the threat landscape, the latest
attack vectors and compliance
You’ve seen the global cyber-attack map and you’ve had enough
scaremongering. Let’s focus now on the specific issues facing the mid-tier firm:
• how am I likely to be attacked? Friday afternoon scams, CEO impersonation,
fraud in property transactions – what are the latest dangers for law firms?
• what are my liabilities/responsibilities in the event of a successful attack?
• how can I change the perception of security in my firm from “this is a burden”
to “this is value”?
• can we get a better balance between the user experience and cyber security?
• is the cyber security risk greater for law firms than for other industries?
• how have industries - such as finance - managed risk, sensitive data and
information?
• what should a proactive cyber security team look like? And how far from this
are most law firms?
• what questions should I be asking when engaging cyber security experts?
• how will Brexit impact cyber and data security for law firms?
This session marks the end of the Alternative Legal Management Summit 2016.
The Alternative Legal IT Conference continues after lunch.
12.45
Networking lunch
Round Table Discussions – The Here and Now
Technology is racing ahead. How can we harness the opportunities that are available today? How can we make the biggest difference with the technology we already have?
Back again by popular demand, this year’s round tables will focus firmly on the practical steps you can take today - to make the maximum impact.
You asked, we responded
In response to your feedback, we have re-designed the way the facilitated round tables work, allowing you to join as many different discussions as possible. The first session (day one
13.45 – 15.15) will consist of seven topics (A1 – A7), each run three times. The second session (day one 15.45 – 17.15) will consist of seven different topics (A8 – A14), each run three
times. This schedule will allow you to attend six of 14 topics.
13.45
Round Table Session 1: A1-A7
There will be three 30 minute sessions.
A1
What does the youthful lawyer want from IT?
What is the contrast between their expectations and the reality of
working in a law firm? How can IT policies and devices aid recruitment
and retention for the next generation of fee earners? Based on a survey
of Michelmores trainees, this will be a frank discussion about the needs of
lawyers from the millennial generation, looking at communication tools,
social media, devices, legal software, client engagement, work life balance
and their motivations and expectations of technology.
Simon Clarke, IT Director, Michelmores
A2
Next Generation DMS - what do your lawyers really need?
Having just gone through the whole selection process for a new DMS at
Thomson Snell & Passmore, this session will look at, and discuss, the most
important factors to consider when choosing a DMS provider; how working
practices within the firm will come into play; and take into consideration
the “new professional” and what technology they expect in order to create,
collaborate and govern their content in today’s modern law firm.
A4
Carol Skinner, Head of IT, Lewis Silkin
A5
A3
Making the business case for agile, mobile and flexible working – and
how IT can support the transition
Having fully embraced innovative working practices, accountancy practice
PKF Cooper Parry will lead this discussion looking at the business case, the
benefits achieved and lessons learned along the way.
Cyber security in practice: defending and sensing
How can I ensure that I am protected every day? Participants will share tips
and ideas to ensure you have the best security your firm can afford, day in
and day out.
Alan Barrett, Head of IT, TWM Solicitors
A6
How IT helps finance vs how finance helps IT
How can IT and finance work together to become more efficient? And how
can IT affect profits?
Dave Grattage, Finance & IT Director, Lanyon Bowdler
A7
J Anthony Graham, Head of Information Systems, Thomson Snell &
Passmore
Decluttering the desk top
How can we make things less complex for the user?
Seamless case management implementation
Migrating to a new case management system can be a fraught process, for
both the firm and its clients. By utilising legal team experts (as well as the IT
team), Gowling WLG was able to design the new system while streamlining
existing processes. This helped us to achieve a transfer to a new system while
maintaining business as usual for clients, without any impact on our client
SLAs and with the potential to maximise existing resources in the future.
Adrienne Mansfield, Programme Manager – Leadership Team, Gowling
WLG
15.15
Networking break
Victoria Playford, Partner, PKF Cooper Parry
Apply here for your complimentary place and overnight stay
www.alternativelegalit.com
Day One, Tuesday 13th September 2016
15.45
Round Table Session 2: A8 – A14
There will be three 30 minute sessions.
A8
Realising the business value and benefits of time management – to
the firm and to our clients
A13 Client service - Developing an award-winning mobile phone app that
launches client service to a new level
How do you know when you have an innovative idea? And what do you
do with it? This discussion will take you on the journey from inception to
launch of a mobile phone app that is dedicated to client services.
Nathan Hayes, IT Director, Osborne Clarke
A11 Making change management fun
How we created an internal brand to make project implementation
memorable and interesting for the users. And how you can do it too.
A14 20 months and counting until GDPR - is your firm ready?
• brief introduction to GDPR
• new penalties
• new consent requirements
• new client & employee rights
• new obligations on ‘cloud’ services
• likely impact on law firm technology
• TAKEAWAY - next steps, how to do a GDPR Impact Assessment,
understand your risks and produce a Compliance Plan
A9
Top 10 tips on successful PMS implementation
Chris Walmsley, Head of IT, Foot Anstey
A10 Agile, flexible and mobile working in legal – the future outlook
Phil Wood, IT Manager, Bristows
Martyn Wells, IT Director, Wright Hassall LLP
A12 Turn your firm’s data into insight
Improve the accuracy and reliability of reporting by identifying
and disseminating instant information on all aspects of its financial
performance. This case study will explain how business discovery
technology has enabled Taylor Walton to search and explore vast amounts
of data and see at a glance how well the firm is doing. Hear how Taylor
Walton can deliver valuable monitoring information to managers and
fee-earners by being able to analyse, reveal, collaborate and act on its data
with quick reaction times and faster decision-making.
Dean Mostert, IT Director, Stephens Scown LLP
Tim Hyman, Business Technology Consultant, 2Twenty4 Consulting
17.15
Chairman’s closing remarks and end of day one
Chaired by: Duncan Eadie, IT & Business Services Director, Foot Anstey
19.00
Drinks reception and dinner, followed by evening entertainment
Chris Turner, Comedian
Brimming with punchy one-liners and rapid freestyle raps, Chris is one of the
best up-and-coming comics in the UK, having performed numerous sell-out
festival shows. Chris’s unscripted combinations of wit and wordplay will
entertain our Legal IT audience.
Jim Wrigglesworth, Chief Operations Officer, Taylor Walton Solicitors
Day Two, Wednesday 14th September 2016
09.30
Registration and coffee
12.30
Office design for professional services: how office design can kick-start /
support the transition from traditional to agile, mobile and flexible working
10.00
Chairman’s opening remarks
Chaired by: Duncan Eadie, IT & Business Services Director, Foot Anstey
10.10
The Alternative Legal IT Directors’ Live Survey:
The IT Taboo session – Why don’t things work the way they should?
Following the success of last year’s interactive session, Peter Owen will facilitate
an entertaining Q&A session in which legal IT directors can pose and answer
some expected, and some unexpected, questions about tech failures and
the reasons why things don’t always go to plan. Using anonymous voting
technology, this light hearted and humorous session will ease you into day two.
How can the physical office environment be a catalyst for change for
professional services firms in moving to a paper-lite, flexible, mobile way of
working? The session will showcase the best in office design for professional
services, looking at:
• practical examples of office design that made a difference to efficiency and
working practices
• the change management process
• how IT can help to enable change and what mid-tier law firms can learn from
the experiences of other professional services firms
• challenges and costs
• outcomes in agile working
Peter Owen, Director, Lights-On Consulting
11.00
Networking break
11.30
Master class: Protecting your most critical asset – data – from a cyber breach
Led by Blackberry, experts in cyber security, this master class will offer an in-depth
examination of the key security issues facing IT directors in mid-tier firms - and will
give you practical information on how to ensure security for your firm and its clients.
How can you make sure your data is secure? How can you take additional
measures to mitigate against an attack? And if (or when) you are hit, what
should be your first steps? Make sure you are breach-fit with this step-by-step,
objective guide to protecting your data and what to do if you’ve been attacked.
Matt Jackson, Workplace Design Director for Professional Services EMEA,
Gensler
13.00
Closing keynote:
Artificial intelligence for lawyers – demystifying the trend
What is AI, what is it not, and what can it do for the mid-tier law firm?
Is AI for mid-tier firms simply another term for automation?
What are the opportunities, and the resource implications?
Professor Katie Atkinson, Head of Department of Computer Science,
University of Liverpool and President of the International Association for AI
and Law (IAAIL)
The hour-long session will open with an overview presentation, followed by breakout
discussions for 30 minutes, and conclude with 10 minutes of feedback and summary.
Adam Boulton, Chief Security Officer, Blackberry
13.45
Chairman’s closing remarks followed by networking lunch
Christine Gadsby, Head of Global Product Security Incident Response Team
(PSIRT), Blackberry
Chaired by: Duncan Eadie, IT & Business Services Director, Foot Anstey
Apply here for your complimentary place and overnight stay
www.alternativelegalit.com
Why attend the Alternative Legal IT Conference?
Our agenda is built by the legal IT community, for the legal IT community, on the issues you face today. Attending the conference will help you to make an immediate
difference to your firm. Join us for peer support, the chance to create lasting partnerships and friendships and exceptional and unique educational content.
How do I reserve my place?
The Alternative Legal IT Conference is a free-to-attend, invitation-only event for IT Directors from the UK legal mid-market. To reserve your place at this
exclusive networking event, visit www.alternativelegalit.com and register your interest. Delegate places include the full conference programme on Tuesday
13th and Wednesday 14th, including dinner, entertainment and an overnight stay. Join this community of like minds, facing many of the same threats and
opportunities, for two days of inspiring content, frank debate and enjoyable networking.
The Alternative Events brand is long-established and wholly focused on the UK’s dynamic and fast-changing legal mid-market. Now in its 8th year, the
Alternative Legal IT Conference (www.alternativelegalit.com), has established itself as the pre-eminent event for the mid-market legal IT community, with
over 120 law firm IT Directors attending each year.
Our newest event is The Alternative Legal Management Summit (www.alternativelegalmanagement.com), which will precede the Alternative Legal IT
Conference on Monday 12th September. The two events will merge on the morning of Tuesday 13th September, allowing Managing Partners and CEOs to join
IT Directors for the morning plenary programme. The Alternative Legal Management Summit will conclude at lunchtime on Tuesday 13th September, while
the Alternative Legal IT Conference will carry on. The co-location of the two events will provide a rare opportunity for IT Directors and Managing Partners to
consult on the impact of technology on the future of mid-tier law firms.
Contact us
To attend the Conference, which includes complimentary hotel accommodation, or if you have any queries about the programme or sponsorship
opportunities, please contact our directors:
Steve Parrott
01202 651 261
steve@alternativelegalit.com
Sarah Katherine Bagshaw
0770 109 1664
sarahkatherine@alternativelegalit.com
Sponsors
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Media Partners
Apply here for your complimentary place and overnight stay
www.alternativelegalit.com