3days Residential Training for Asst e-Governance Managers

Transcription

3days Residential
Training for Asst
e-Governance
Managers
Madhya Pradesh
Agency for Promotion
of
Information Technology
Introduction to
National eGovernance
Plan (NeGP)
Agenda
Introduction to National e-Governance Framework (NeGP)
NeGP Vision and objectives
Central, State and Common Infrastructure MMPs
Implementation approach and institutional structures for NeGP
Film on NeGP
Orientation Training for District e-Governance Managers
2
NeGP-Institutional Framework at State Level
State Government
State eGov Council (CM)
State eGov council
• Chief Minister
• Chief Secretary
• Secretary IT
• HoD
• Finance
State Apex Committee (CS)
DIT
SeMT
Departmental
Committee
DeMT
PeMT
State Apex Committee
• Chief Secretary
• HoD
• Finance Dept
• Secretary IT
• NIC
Details :
http://mit.gov.in/content/te
mplates‐guidelines
Program Management
Project Management
3
NeGP – Vision
• Make all Government services accessible
–
–
–
–
–
to the common man in his locality,
through common service delivery outlets
and ensure efficiency, transparency & reliability
of such services at affordable costs
to realise the basic needs of the Common man.
Tasks driving NeGP Vision
Our Deliverables under NeGP Framework
Create Common Service Outlets
Setup CSCs (Citizen Service Centre) through PPP
(Public Private Partnership)
Connectivity & Data Center
SWAN and SDC
Services
31 Mission Mode Projects (MMPs)
Increased Capacities to Build & Operate
such System.
Capacity Building Scheme (SeMT, Specialized
Trainings, Awareness and Communication, etc.)
Information Linking, Sharing and
Interoperability.
National/State Service Deliver Gateways (NSDG and
SSDG)
eGov Standards and Guidelines
NeGP – Strategic Interventions
• State wide Common Infrastructure
– SDC (State data centre) , SWAN (State wide Network),
SSDG ( State Services Delivery Gateway) and CSC (Citizen
Service Centres)
• 31 Mission Mode Projects
– High priority projects supported by NeGP.
• Capacity Building
– SeMT, PeMT, Specialized Training Programs (STeP)
,Awareness and Communication, etc.
• Interoperability and Resource Sharing
– eGov. Standards and Guidelines
– http://mit.gov.in/content/templates‐guidelines
Mission Mode Projects (1/2)
•
NeGP comprises of 31 Mission Mode Projects (MMPs) encompassing 10
Central MMPs, 10 State MMPs and 7 Integrated MMPs spanning multiple
Ministries/ Departments. (4 More MMP’s are added to the List)
•
"Mission Mode" implies that the objective and the scope of the project are
clearly defined, that the project has measurable outcomes and service-levels,
and the project has well-defined milestones and timelines for implementation.
•
MMPs are owned and spearheaded by various Line Ministries concerned for
Central, State, and Integrated MMPs.
6
Mission Mode Projects (2/2)
CENTRAL
STATE
INTEGRATED
Banking
Agriculture
CSC
Central Excise and
Customs
Commercial Taxes
e-Biz
Income Tax
E-District
e-Courts
Insurance
Employment Exchange
e-Procurement
MCA 21
Land Records
EDI For eTrade
National Citizens
Database
Municipalities
National e-governance
Service Delivery Gateway
Passport
Gram Panchayats
India Portal
Immigration, Visa and
Foreigners Registration&
Tracking
Police
Pension
Road Transport
E-Office
Treasuries
7
8
Orientation Training for
District
e-Governance
Managers
Mission Mode
Projects
Presented By:
Rajesh Banbah
Madhya Pradesh
Agency for Promotion
of
Information Technology
Date
dd/mm/yy
Agenda
Central MMPs
State MMPs
Integrated MMPs
10
Central MMPs
.. eGov initiatives at the Center
Central MMPs
There are 10 Mission Mode Projects conceptualized by the Government of India to
be designed and implemented at the Center for nation-wide usage.
Out of these,
• Projects Implemented
– MCA21
– Pensions
– Income Tax
• Projects under-implementation
– Central Excise
– e-Office
– Passport
– Visa and Immigration
– UID
• Industry-initiatives
– Banking
– Insurance
Central MMP – Banking
BANKING
–
Nodal Agency: Ministry of Finance
–
Strategic Objective:
“anytime, anywhere banking” to Indian customers
–
Objectives:
– To integrate core banking solutions of various banks.
– To bring in operational efficiency and reducing the time and
efforts involved in handling and selling transactions.
– To improve customer service and facilitating regulatory
compliance.
Central MMP - CBEC
THE CENTRAL BOARD FOR EXCISE AND CUSTOMS (CBEC)
– Nodal Agency: Central Board of Excise and Customs
– Strategic Objective
‘facilitating trade and industry by streamlining and simplifying
customs and excise processes voluntary compliance’
– Objectives
– equipping taxpayers with up-to-date information over the internet;
– simplification of registration, returns, revenue reconciliation and
exports procedures,
– e-Filing of returns and refunds.
Central MMP – Income Tax
INCOME TAX
– Nodal Agency: Ministry of Finance (Central Board of Direct Taxes)
– Strategic Objective:
‘setting up of a comprehensive service that enables citizens to
transact all businesses with the Department’
– Objectives:
–
–
–
–
–
Allocation of Permanent Account Number (PAN),
Tax accounting ,
Taxpayer grievance redressal,
Tax compliance
Online submission of returns and others.
Central MMP – Insurance
INSURANCE
– Nodal Agency:
Ministry of Finance (Department of Economic Affairs, Banking &
Insurance Division)
‘improving services for customers in the General Insurance sector’
– Objectives
– facilitates customer service through education, information
– speedy processing of claims and online issuance of policies
on web
– provides automated grievance reporting and redressal facility
to customers,
– creates holistic database of insurance users and other
services.
Central MMP – MCA 21
MCA21
– Nodal Agency: Ministry of Corporate Affairs (MCA)
‘easy and secure access to MCA services for corporate entities,
professionals, and general public’
– Objectives:
– designed to fully automate all processes related to enforcement
and compliance of the legal requirements under the Companies
Act, 1956.
– extending services to businesses via multiple front-end delivery
channels
– provides other value-added services over and above the base
services.
Central MMP – UID Authority
UNIQUE ID (UID) - “UID Authority”
• Background
– envisaged as a MMP initially under the NeGP,
– Later setup as the Unique Identification Authority of India (UIDAI), an attached office under the
Planning Commission.
• Strategic Objective:
‘to issue a unique identification number (UID) that can be verified and authenticated
in an online, cost-effective manner, and that is robust enough to eliminate duplicate
and fake identities’
• Objectives:
– To develop and implement the necessary institutional, technical and legal infrastructure to create a
central database of residents
– T generate a unique identification number (UID) for all such residents in India.
– To provide a robust basis for efficient delivery of various social and welfare services to persons
below the poverty line (BPL).
– Will serve as the basis for identifying and authenticating a person's entitlement to government
services and benefits through a single system
– to issue unique identity numbers to Indian residents.
Central MMP – Passport Seva
PASSPORT SEVA PROJECT
–
Background
In September 2007, the Indian Union Cabinet approved a new passport issuance
system under a project called Passport Seva Project.
–
Nodal Agency:
The Consular Passport & Visa (CPV) Division of the Ministry of External Affairs
–
Strategic Objective:
'timely, transparent, more accessible and reliable manner' for passport issuance
–
Objectives
– Involvement of private agency for front-end activities of passport issuance,
– 77 Passport Seva Kendras (PSKs) for serving the citizens
– PSKs will have Govt officers as well as private personnel
– Involvement of India Post for dispatch of passports,
– online linking with police,
– Central Printing unit for centralized printing of passports
Central MMP – Immigration and Visa
IMMIGRATION & VISA
– Nodal Agency: Bureau of Immigration (BoI), Ministry of Home
Affairs
‘Aims at enhancing the experience of in-bound travellers to India
and outbound travellers from India’.
– Objectives:
– Redesign immigration and visa processes,
– ensure better security checks,
– speedy resolution of issues related to issuance of Visa
Central MMP - Pensions
PENSIONS MMP
– Nodal Agency: Ministry of Personnel, Public Grievances and
Pension.
– Objectives:
– To provide key services like non-interactive component to
provide updated information on pension issues
– To monitor grievance redressal at three interlinked levels in
key ministries and departments
Central MMP – e Office
E-OFFICE MMP
– Nodal Agency: Department of Administrative Reforms & Public
Grievances
Transforming the physical office to a “Less Paper Office” through
introduction of technology in the government offices
– Objective
– to meet long-felt need for efficiency in government processes
and service delivery mechanisms, having the potential of
targeting over 2 lakh departments.
– improving the operational efficiency of the Government,
– reducing turnaround time and meet the demands of the
citizens’ charter,
– Improving upon the transparency and accountability aspects of
the government departments.
Integrated MMPs
. . . e-Gov initiatives implement-able nation-wide
Integrated MMPs
There are seven Integrated MMPs wherein delivery of
services envisaged in the project entail coordinated
implementation across
multiple
departments
of
Government.
INTEGRATED MMPs
CSC
e-Biz
e-Courts
e-Procurement
EDI For eTrade
National e-governance Service Delivery Gateway
India Portal
Integrated MMP - CSC
CSCs - COMMON SERVICES CENTRE
– Objectives
• provide high quality and cost-effective video, voice and data
content and services, in the areas of –
–
–
–
–
e-governance,
education,
health,
telemedicine,
entertainment as well as other private services.
• offers web-enabled e-Governance services in rural areas,
–
–
–
–
including application forms,
certificates and utility payments,
such as electricity,
telephone and water bills.
Integrated MMP – e Biz
eBiz :
– Nodal Agency: Department of Industrial Policy and
Promotion in the Ministry of Commerce
“to provide comprehensive G2B services to all the
business entities in an even driven manner”
– Objectives
– establishment of single-window services
and reducing the burden of compliance.
Integrated MMP – e Courts
eCourts :
– Nodal Agency:
Department of Justice in the Ministry of Home Affairs
– Objectives:
• helping judicial administrations of the courts in streamlining their day today activities; assisting judicial administration in reducing the pendency
of cases; providing transparency of information to the litigants and
providing access to legal and judicial databases to the judges.
• A list of 8 services identified under this IMMP included online availability
of judgments, e-filing of cases etc.
Integrated MMP – e Procurement
e Government Procurement: (e-Procurement)
– Nodal Agency: Ministry of Commerce and Industry, Directorate
General of Supplies & Disposals (DGS&D)
‘government procurement becomes simplified, transparent and
result oriented’
– Objectives
• establish a one stop-shop
• providing all services related to government procurement,
• Reducing cycle time and cost of procurement,
• and enhancing efficiency and transparency in government
procurement.
Integrated MMP - EDI
ELECTRONIC DATA INTER CHANGE EDI FOR TRADE (EDI)
– Nodal Agency: Ministry of Commerce
• ‘simplify procedures, introduce electronic delivery of services by regulatory and
facilitating organisations, to provide 24x7 access to users, ‘
– Objectives
•
•
•
•
Increase transparency in procedures,
reduce transaction cost and time and
introduce international standards and practices.
enable clearance of export / import of cargo at ports/airports/ICDs etc. within 24
hours.
– Key services are :
• electronic filing
• clearance of export import documents by exporter / importer / agents to
Customs,Ports, Airports, and CONCOR etc. ;
• e-Payment of custom dues, charges (handling/freight etc.) of Ports, Airports,
CONCOR etc. ;
• Filing/processing of licenses for DGFT etc.
Integrated MMP - NSDG
NATIONAL EGOVERNANCE SERVICE DELIVERY GATEWAY (NSDG)
– Nodal Agency: Ministry of Communications & Information Technology
(through Department of Information Technology)
– Objectives
• Designed to provide core and common services like
– Messaging,
– Inter Gateway Messaging,
– Authentication & Payment Gateway Interface,
– National Services Directory etc.
Integrated MMP – India Portal
INDIA PORTAL WWW.INDIA.GOV.IN :
– Nodal Agency: Department of Information Technology, MIT – GoI
– Objectives
• to provide a single window access to the information and services of the
Indian Government at all levels from Central Government to State
Government to District Administration and Panchayat for the Citizens,
Business and Overseas Indians.
• to provide comprehensive, accurate, and reliable and one stop source of
information about India and its various facets.
State MMPs
.. eGov initiatives conceptualized at a State level
State MMP – Agriculture
AGRICULTURE :
– Nodal Agency : Department of Agriculture, Govt. of India
• to streamline and coordinate various ICT initiatives in Agriculture projects
implemented in pre-NeGP period at national and state levels.
– Services provided:
•
•
•
•
•
information to farmers on seeds, fertilizers, pesticides,
information to farmers on Govt. Schemes,
information on crop management, information on weather and
marketing of agriculture produce and others.
has adopted twin strategy to spearhead implementation of MMP in
Agriculture through AGRISNET and two portals AGMARKNET &
DACNET.
State MMP – e District
E-DISTRICT :
– Nodal Agency: Department of IT, Govt. of India,
“enhance efficiencies of the various departments at the district level
to enable seamless service delivery to the citizen”
– Objectives
• For successful implementation of e-districts, the redesigning of the
existing processes and delivery mechanism to facilitate an efficient and
effective service delivery structure has been identified as a key activity.
• backend computerization to enable efficient delivery of government
services,
• proactively providing a system of spreading information on the
Government schemes,
• planned developmental activities and
• status of current activities.
State MMP - EEMMP
EMPLOYMENT EXCHANGES MISSION MODE PROJECT (EEMMP)
– Nodal Agency: Ministry of Labour & Employment, GoI
– Strategic Objective - “To improve the employability of the job seekers
registered with Employment Exchanges”
– Objectives
– To create easy and speedy access to services of employment
exchanges for all the stakeholders
– To collect and disseminate information on employment and training, to
job seekers and employers
– To provide relevant employment counseling, assessment of
capabilities and vocational guidance services to job seekers
– To obtain, provide accurate and quality Labour Market Information for
planning and decision making
State MMP – Land Records
LAND RECORDS:
– Nodal Agency: Ministry of Rural Development
– Objectives
• facilitating easy maintenance
• updating of changes which occur in land database,
• providing for comprehensive scrutiny to make land records tamperproof,
• providing the required support for implementation of development
programmes for which data about distribution of land holdings is vital,
providing database for agricultural census and so on.
– Core Services
•
•
•
•
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Issue of copy of Records of Rights,
Crop,
Irrigation and Soil details,
Filing and Tracking of Status of Mutation
Cases, and others.
State MMP – Commercial Taxes
COMMERCIAL TAXES:
– Nodal Agency: Department of Revenue
– Objectives
• streamline already implemented and Value Added Tax (VAT)
implementation and
• administration through citizen-centric, service-oriented processes and
• establishing a certain degree of standardization with respect to
Commercial Tax (CT) administration.
– Key services
•
•
•
•
•
electronic filing of returns,
electronic clearance of refunds ,
electronic payment of tax ,
online dealer ledger ,
facility to dealer to obtain various online information services and others.
State MMP – Municipalities
MUNICIPALITIES :
– Nodal Agency: Ministry of Urban Affairs
– ‘Leveraging the power of ICT opportunities for sustained improvement in efficiency
and effectiveness of delivery of municipal service to citizens.’
– Objectives
• Providing Single Window services to citizens on any time any where basis;
• Increasing the efficiency and productivity of ULBS;
• Providing timely and reliable management information relating to municipal administration for
effective decision making and others.
• The overall structure for the NMMP scheme has been divided into three tiers i.e.
– Centre,
– State and
– Urban Local Body (ULB) level.
– Key Services
•
•
•
•
•
•
Registration and
Issue of birth and death certificate,
Payment of property tax,
Utility Bills and Management of Utilities that come under ULBs,
Building plan approvals,
Procurement and monitoring of projects
State MMP – Panchayats
PANCHAYATS :
– Nodal Agency: Ministry of Panchayat Raj,
‘to overcome the challenges being faced in the villages by the citizens’
– Objectives
•
•
•
•
Cater to the needs of the village folk by providing
reliable communication infrastructure,
services to the citizens (Licenses, Certificate etc),
low revenue mobilization for implementing schemes at the Gram Panchayat
level,
• monitoring mechanism for the schemes.
– Key Services
•
•
•
•
Issue of Trade Licenses and NoC,
House Related Services,
Certificate of Birth and Death, Income and Solvency,
Digitization of the Village Infrastructure on a Map.
State MMP – CCTNS
POLICE : (CCTNS Project)
–
Nodal Agency: Ministry of Home Affairs
–
Strategic Objective
“To modernize the 14,000 Police Stations and 6,000 higher offices across the
country for effective delivery of citizen services and efficient investigation”
–
Objectives:
• Provide Enhanced Tools for crime investigation, crime prevention,
law and order maintenance and other core policing functions.
• Increase Operational Efficiency by reducing redundancy and
automating back-office functions
• Create a national platform for sharing crime and criminal information
(database) across the country for improved investigation and crime
prevention.
• Create a platform for sharing intelligence across the country and
across various agencies involved therein.
• Improved services for public/ citizen/ stakeholders
State MMP – Road and Transport
ROAD TRANSPORT:
– Nodal Agency: Ministry of Road and Highways.
‘to create a unified data scheme which could be used by all the states for
computerization of their transport offices for issuing vehicle registration
certificates and driving licenses’
– Approach
• The implementation agency NIC developed a Smart Card Operating
System for Transport Applications (SCOSTA) to ensure inter-operability
of smart card RC and DL documents across the states and UTs.
• The development involved the implementation of two software
applications - VAHAN for vehicles registration activities and SARATHI
for driving license related activities in 24 and 16 states respectively.
• This MMP is being implemented as part of the Horizontal Transfer
Programme of DIT.
State MMP – Treasuries
TREASURIES:
– Nodal Agency: Ministry of Finance through Department of Expenditure.
‘To do away with paper based communications on critical information relating to the
operations in the Government account’
– Objectives
• getting the accounts of State Governments move expeditiously and to provide for
better Management Information Systems,
• networking of all agencies involved in finalisation of accounts of State
Governments.
• A Core Group on Computerisation of Treasuries in States has been constituted
to formulate a draft scheme on project for Treasuries Computerisation under eGovernance plan of Government of India.
– Services
• payment of salaries to Government employees
• account reconciliation
43

3days Residential Training for Asst e-Governance Managers

Transcription

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