Product PROFILE Lodging Security Officer

Product
PROFILE
Lodging Security Officer
Program
Description
Today’s lodging security officer must know that if they “see
something,” they need to “do something” to ensure the safety
of the guests, employees, property, and themselves. It is
an expanded role that includes a new set of responsibilities
including an increased awareness of various types of suspicious
activities. Lodging officers must be trained to identify, monitor,
report, and effectively respond to potential security issues or
safety concerns.
The LODGING SECURITY OFFICER program was developed with
the help of hospitality industry security experts.
This program can be used as group study, as one-on-one
sessions with a trainer or as self-study.
Audience
The Lodging Security Officer program is designed to increase
the professionalism of security officers and other employees
who perform security functions at your property. A trainer,
supervisor, or employee can use the program.
Content
The program provides general techniques and tips as well as
hospitality-specific information that security officers and other
employees need to provide effective security at your property.
The program now includes the following new or updated topics:
• Child trafficking/Protection of children
• Expanded bomb search information
• Anti-terrorism/Signs of terrorism
• Active shooters
• Hostage situations
• Shelter-in-place
• Handling the death of a guest
• Revised ADA service requirements
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The Next Generation of Hospitality
Product
PROFILE
Lodging Security Officer
Program
Includes
• four modular textbooks
−− Module 1: A Lodging Industry Introduction
−− Module 2: Routine Security Activities
−− Module 3: Handling Misdemeanors and Felonies
−− Module 4: Handling Emergencies
• one supplemental DVD (includes five video segments)
• one workbook with progress quizzes
The textbooks reference various video segments to illustrate a
security officer’s duties and responsibilities. Learners complete
workbook exercises that reinforce their learning and track
learning progression.
Product Details
Lodging Security Officer Program
05620ISE03ENGE
Additional workbooks
09620WKB03ENGE
Professional Certification
The Lodging Security Officer program can be used to prepare
for the Certified Lodging Security Officer (CLSO) exam. For
certification information visit www.ahlei.org/clso
11-04084G99040ADV03ENGEIN