You can view our Practice Information Sheet here.
Transcription
You can view our Practice Information Sheet here.
TWINKLE MEDICAL CENTRE PRACTICE INFORMATION SHEET Address : Northmead Shopping Centre Shop 12-16 / 2-6 Campbell Street, Northmead, NSW 2152 Phone : (02) 9683 5300 Fax : (02) 9683 5311 Email :reception@twinklemedicalcentre.com.au There is ample parking and wheelchair access with ramp. Practice Hours for medical appointments: Mon - Fri 8.30am – 6.00pm Saturday 9.00am – 1.00pm Home Visits in Surgery Hours Home visits are available to our regular patients who cannot make it to the surgery because of a medical condition. After Hours Home Visit: Please call (02) 8724 6300 and tell them you are a patient of Twinkle Medical Centre. If you have a valid Medicare card you will be bulk billed for the home visit. Doctors: Dr Elliott Fang Dr Kala Jeevakumar Dr Rumi Liyanagamage Dr Maha Qidwai Dr Minni Ranjit Kumar Dr Shin Ng Dr Yara Chehade Staff Practice Manager: Denise Receptionists: Michelle, Kirsty, Kathy Practice Nurses: Margaret, Erin Range of Services Acupuncture Implanon Mirena IUD Antenatal Care Skin Cancer Check Travel Vaccinations Paediatrics Kids immunisations Women's Health Men's Health Workcover Appointments Appointments are preferred and each appointment is for one patient only. Normal appointments may be booked online or by phone. Please let the receptionist know if you would like to book a long appointment or if you need to book for additional family members. Sometimes delays can occur due to emergencies and other circumstances beyond our control but we do our best to minimise your waiting time. If you are unable to attend your appointment please phone to cancel so that we can offer that appointment to another patient. Telephoning your doctor Our receptionists will take down your details and advise the doctor of your call. The doctor will call you back as soon as time permits. Referrals Referrals to a specialist may be made during the consultation. Standard referrals are valid for one year so please ensure you book an appointment before your referral runs out. Prescriptions Prescriptions may be written during a consultation. If you need repeat prescriptions, we ask that you make an appointment to see one of our doctors, where the condition for which the prescriptions are written can be checked. Results The doctor or practice nurse will inform you when your pathology results will be available. It is advisable to book an appointment after that time to discuss the results with your doctor. Fees The practice bulk bills for medical consultations. Our receptionist can advise you of costs not covered by Medicare. Reminder System Our practice is committed to preventative care. You will receive reminder notices for health care services appropriate to your care. If you do not want this service please let the doctor know. Massage Therapist and Naturopath: Elizabeth Kachembere Hours: Mon 8.30am – 6.00pm Wed 8.30am – 6.00pm Fri 8.30am – 6.00pm Sat 9.00am – 1.00pm Please enquire at reception for fees for the various services. HICAPS instant claiming available. Dietician: Yancy Man Hours: Wed 9.30am – 2.00pm alternate weeks Fee: Initial consult : $75 Follow-up consult: $50 Psychologist: Yvonne Wilkinson: Hours: Tue: 10.00am – 6.00pm Sat: 9.00am – 1.00pm Management of your Personal Health Information Your medical record is a confidential document. It is the policy of this practice to maintain security of your personal Health Information at all times and ensure this information is only available to authorised members of staff. Patients of our practice have the right to access their personal health information under the Privacy Amendment (Private Sector) Act 2000. Patients may request in writing for their health records to be transferred to a GP at another practice. For medico-legal reasons, our practice retains the original record and provides the new GP with a summary or a copy. A fee of $10 per patient or $20 per family is charged for health records copied onto disc. If you require paper copies the fee depends on the size of the file. Please organise payment at reception. Psychologist: Ingrid Pollard: Hours: Wed: 10.00am – 6.00pm Sat: 10.00am – 1.00pm Feedback We always welcome comments and suggestions Fee: $150 - ask reception for Medicare rebate details regarding the care you receive at this practice. Please feel free to talk to the doctor or the receptionist. You may prefer to Email us at Diabetes Educator: Chris Zingle feedback@twinklemedicalcentre.com.au Thursday: 2.00pm – 6.00pm monthly or use our suggestion box. We will try our best to resolve any issues to obtain the best outcome. If Fee: Medicare plan or $55 the problem cannot be resolved in this manner, you may contact the Health Care Complaints Sleep Apnoea Clinic: Peter Walshaw visits monthly on Thursday afternoon. Commission on (02) 9219 7444 Appointments can be booked with GP referral. Fee: $50 Home Medication Review Pharmacist: Grace Wu is available to contact patients who may require a home medication review visit. The practice has a 'No Smoking Policy'