undergraduate student handbook 2014-15

Transcription

SCHOOL OF SLAVONIC & EAST EUROPEAN STUDIES
UNDERGRADUATE
STUDENT HANDBOOK
2014-15
This handbook is accurate at the time of
publication. Minor amendments may be made
during the academic year. Substantive
amendments will be communicated to all
students.
1|Page
Contents
1. Welcome and Introduction
1.1.
Welcome to SSEES
1.2.
How to use the UG Student Handbook
1.3.
Term Dates
1.4.
Seminars, Conferences and Other Events
Page 4
4
4
4
5
2. Key Contacts
2.1.
Academic Contacts – Programme Coordinators
2.2.
Additional Academic Contacts
2.3.
Student Administration Office
2.4.
Additional Contacts Outside SSEES
Page 6
6
6
7
8
3. New Students
3.1.
Enrolment & Registration
3.2.
The SSEES Induction Programme
Page 9
9
9
4. Resources, Facilities and Services
4.1.
PORTICO: The UCL Student Information Service
4.2.
Online Timetable
4.3.
Moodle
4.4.
UCL Email
4.5.
UCL SSEES Library
4.6.
Other UCL Libraries
4.7.
UCL SSEES Computer Facilities
4.8.
Printing and Copying
4.9.
Audi-Visual Facilities
4.10.
Disability Services
4.11.
Careers
4.12.
References
Page 10
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5. Teaching and Academic Support
5.1.
SSEES Teaching Aims
5.2.
Programme Documentation
5.3.
Contact Hours and Private Study
5.4.
Study Skills and Avoiding Plagiarism
5.5.
English Language Support
5.6.
Personal Tutors & Personal Development
5.7.
Study Abroad
5.8.
Office Hours
5.9.
Attendance and Engagement
5.10.
Barring & Warnings
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6. Assessment and Feedback
6.1.
Forms of Assessment
6.2.
Submission of Coursework
6.3.
Penalties for Late Submission of Coursework
6.4.
Penalties for Over-Length Coursework
6.5.
Extension to Submission Deadline
6.6.
Marking and Moderation
6.7.
Feedback on Assessment
6.8.
Collection of Work
6.9.
Formal Examinations
6.10.
Feedback on Examinations
6.11.
Problems affecting your performance
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7. Programme Regulations
7.1.
SSEES Rules for Language Courses
7.2.
Being “Complete” in Course Units
7.3.
Progression
7.4.
Progression from Year One
7.5.
Progression from Year Two
7.6.
Progression from Year Three (on four year programmes)
7.7.
Failure to Progress
7.8.
Failure in Course Units
7.9.
Award of an Honours Degree
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8. Student Voice
8.1.
Student Evaluation Questionnaires (SEQS)
8.2.
Student Academic Representatives (STARS)
8.3.
Staff-Student Consultative Committee (SSCC)
8.4.
Programme Evaluations
8.5.
Grievances (Appeals) and Complaints
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9. Student Code of Conduct & Non-Academic Regulations
9.1.
Code of Conduct
9.2.
Non-Academic Regulations
9.3.
Data Protection
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10. What to do when you have problems
Page 43
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1. Welcome and Introduction
1.1
Welcome to SSEES
Welcome to the School of Slavonic and East European Studies, University College London
(SSEES).
SSEES is one of the world's leading specialist institutions, and the largest national centre in
the UK, for the study of Central, Eastern and South-East Europe and Russia. More than 60
academic staff work at UCL SSEES, teaching and conducting research in the history,
economics, politics, sociology, anthropology, culture, literature and languages of the
countries of the region. We aim to provide you with stimulating, high quality, research-led
courses within flexible and wide-ranging interdisciplinary degrees. Our Graduates have an
enviable record in securing employment in both public and private sectors.
SSEES is ideally located within the UCL campus in Bloomsbury and enjoys unrivalled
resources for students and staff, especially our world-leading Library. We also have a rich
programme of high-profile international speakers, conferences, seminars, and other events.
You are now a member of a specialist institution with outstanding resources and expertise.
You are also a member of UCL and will be able to enjoy the benefits of studying in a diverse,
large-scale, highly rated university.
You should make full use of the unique opportunities which lie before you.
Professor Slavo Radošević
Acting Director
1.2
How to use the UG Student Handbook
The UG Student Handbook contains key information relating to operation of your programme
within SSEES, including details about key dates, coursework submission, penalties that may
be applied to your assessment, and contact details. It is intended to serve as your first point
of reference for queries and contains links to relevant official documents and online
resources.
This document is updated annually and further updates may occur during the academic year
to reflect changes in UCL or SSEES policy; it is therefore crucial regularly check the
handbook for the appropriate academic year.
Section 2 is designed specifically for new students.
1.3
Term Dates
There are three terms in each Academic Year. Teaching usually takes place in Term 1 and
Term 2, and Term 3 is primarily used for revision sessions and examinations.
Term 1 is 12 weeks long. This includes an induction week at the start of term and a Reading
Week in November.
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Induction Week
Term 1
Term 1 Reading
Week
Monday 22rd September 2014
Monday 29th September 2014
Monday 3rd November 2014
Friday 26th September 2014
Friday 12th December 2014
Friday 7th November 2014
Term 2
Term 2 Reading
Week
Monday 12th January 2015
Monday 16th February 2015
Friday 27th March 2015
Friday 20th February 2015
Term 3
Monday 27th April 2015
Friday 12th June 2015
Examination Period* Thursday 30th April 2015
Friday 29th May 2015
*Note that examinations for courses taken in other University of London Colleges could
occur outside these dates.
College Closures
The College closes for set periods over Christmas and Easter, as well as Bank
Holidays.



1.4
Christmas vacation closure: 5.30pm Tuesday 23rd December 2014
Re-Opens: Monday 5th January 2015
Easter vacation closure: 5.30pm Wednesday 1st April 2015
Re-Open: Wednesday 8th April 2015
Monday 4th May 2015
Bank Holiday closures:
Monday 25th May 2015
Monday 31st August 2015
Seminars, Conferences and Other Events
Regular seminars are held at SSEES covering a wide range of topics relating to Central,
South-Eastern and Eastern Europe, Russia and the former Soviet Union. These events are
usually held weekly and advertised on the SSEES website. From time to time, larger events
such as Study Days and Conferences are also held at SSEES. Look out for the posters
advertising these activities. You will be very welcome to attend them (free of charge).
5|Page
2. Key Contacts
2.1
Academic Contacts – Programme Coordinators
Academic advice on your programme of study is available from your Programme
Coordinator. Your Programme Administrator should be your first point of contact for any
query related to the operation of your programme or your participation in your programme.
Economics & Business
Programme Coordinator
Dr Eugene
Nivorozhkin
Room
Tel: 020 7679 8811
Email: e.nivorozhkin@ucl.ac.uk
Politics & Sociology
Dr Sean Hanley
Room
523
Tel: 020 7679 8818
Email: s.hanley@ucl.ac.uk
History
Dr Bojan
Aleksov
Room
423
Tel: 020 7679 8868
Email: b.aleksov@ucl.ac.uk
Languages & Culture
Dr Seth Graham
Room
330
Tel: 020 7679 8735
Email: s.graham@ucl.ac.uk
2.2
Additional Academic Contacts
In addition to your Programme Coordinator, a number of academic staff within SSEES can
provide additional academic support to you during your studies.
Undergraduate Departmental
Tutor
Head of Teaching Programmes
& Chair of MA Examination
Boards (except IMESS)
Dr Egbert Klautke
Tel: 020 7679 8816
Prof. Anne White
Email: anne.white@ucl.ac.uk
Head of Teaching Resources
International Tutor
Tel: 020 7679 8721
Email:e.klautke@ucl.ac.uk
Dr Randolph Bruno
Tel: 020 7679 8757
Email: randolph.bruno
@ucl.ac.uk
Dr Peter Zusi
Tel: 020 7679 8817
Email: p.zusi@ucl.ac.uk
Tel. 020 7679 8723
Affiliate Student Tutor
Dr Rachel Morley (2015)
Equal Opportunity Liaison
Officer
Careers Liaison Tutor
Dr Kristin Roth-Ey
Dr Peter Duncan
Email:
rachel.morley@ucl.ac.uk
Tel: 020 7679 8823
Email: k.roth-ey@ucl.ac.uk
Tel: 020 7679 8762
Email: p.duncan@ucl.ac.uk
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2.3
Student Administration Office
The Student Administration Office is based in Room 341 on the third floor of the SSEES
building and provides administrative support to both SSEES students and academics.
This Office accommodates the Programme Administrator for your programme of study, and it
is where you will come to submit paper copies of assignments, or other forms during your
time at SSEES.
Contacting the office
Emailing your Programme Administrator is the preferred and most effective method of
communication with the Student Administration Office. The SAO aims to provide a response
or an update email to all student queries within 3 working days.
When emailing the SAO, please provide the following information to enable the Programme
Administrator to respond to your query as quickly as possible:
Full Name
Student Number
Degree Programme
Year of Study (e.g. First year student)
If you are unsure who to contact, please email ssees-student@ucl.ac.uk
Front Desk Opening Times
If you need to visit the Student Administration Office in person, the front desk is open during
the following times:


10:00am-16:00pm on Monday, Tuesday, Thursday and Friday
10:00am-13:00pm on Wednesday
Outside of these times, students should contact the Student Administration Office by phone
or email only. Apart from the college closure days, and bank holidays, the office is usually
open both inside and outside of term time.
Student Administration Office Staff
The Student Enquiries Officer acts as the first point of contact for all enquiries when you visit
the Student Administration Office.
Ms Stephanie Dutton
Email: ssees-student@ucl.ac.uk
Tel: 0207 679 8770
Your Programme Administrator should be your first point of contact for any query related to
the operation of your programme or your participation in your programme.
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Economics & Business
Programmes Administrator
Mr Deepak Kalha
Tel: 020 7679 8772
Email: d.kalha@ucl.ac.uk
History, Politics & Sociology
Ms Sasha Aleksic
Tel: 020 7679 8773
Email: s.aleksic@ucl.ac.uk
Languages & Culture
Mr Ben Chatterley
Tel: 020 7679 8771
Email: b.chatterley@ucl.ac.uk
Miss Anastasia
Barsukova
Email: a.barsukova@ucl.ac.uk
Postgraduate Administrators
(IMESS, MRes, Postgraduate
Research)
Ms Marta Kotwas
Timetabling & Student
Administration Coordinator
Email: m.kotwas@ucl.ac.uk
Tel: 020 7679 8774
Mr Michael Kelly
Email: michael.kelly@ucl.ac.uk
Academic Administration
Manager
2.4
Miss Charlotte Verney
Email: c.verney@ucl.ac.uk
Additional Contacts outside of SSEES
Academic and welfare support is also available from outside the School.
Joint Faculty Tutor
Dr Arne Hofmann
Andrew Huxley Building
Student Support & Wellbeing
South Wing, Main Campus
UCL Student Mediator
Dr Ruth Siddall
Dean.of.Students@ucl.ac.uk
Student Psychological
Services
Rights & Advice Centre
020 7679 1487
Advisors to Women students
3 Taviton Street, 1st Floor,
Rm 101
15 Gordon Street, 1st Floor,
Bloomsbury Theatre Building
Dr Hilary Richards
UCL Students Union
25 Gordon Street
020 7679 2934
h.richards@ucl.ac.uk
020 7387 3611
UCL Health Centre
3 Gower Place
020 7387 6306
Accommodation Offices
University of London: Basement,
Senate House, South Block
UCL: 117 Gower St
Careers Service
Patrice Ware (for SSEES)
Wednesdays in Room 503,
16 Taviton Street
Marian Hingston Lamb
Room G16,
Registrar's Division
An all-night service for students
wanting help
020 7862 8880
ulao@accom.lon.ac.uk
020 7679 7077
residences@ucl.ac.uk
020 7554 4505
p.ware@ucl.ac.uk
Disability Co-ordinator
Registrar's Division
Nightline (6pm-8am)
020 7679 2876
020 7679 2998
020 7679 1343
disability@ucl.ac.uk
020 7436 5561
8|Page
3. New Students
3.1 Enrolment and Registration
It is extremely important that you follow any enrolment instructions you receive from UCL
Registry prior to beginning your programme. The enrolment and registration process has
three stages:
Stage One
Stage Two
Initial Actions - Pre-enrolment, Enrolment and Paying Fees
Next Steps – Get your ID, Get Connected, Log into Portico, Register with
your Department, Selecting Modules
Stage Three Additional Steps – Register with the Police, Register with a Doctor, Open a
Bank Account, Disability Services, Travel Information and Library
UCL provides a website (www.ucl.ac.uk/new-students) which will help guide you through the
period up to enrolment, including details of the support networks available to new UCL
students to help adapt to university life and living in London.
3.2 The SSEES Induction Programme
The SSEES Induction Programme for 2014 takes place Monday 22nd – Friday 26th
September. It is important that you participate in the programme of meetings and
introductory session which include:

Director’s Welcome
This welcome talk from the School’s Director introduces you to many of the academic
and administrative staff who will support your studies.

Introductory Programme Meetings
Each undergraduate programme has its own Introductory Programme Meeting, led by
the Programme Co-ordinator and Programme Administrator to provide you with
important information about your programme of study, study skills, syllabus, course
choices and some general guidelines on administration within the School.

Transition Programme
All first-year SSEES students will take part in a dedicated session as part of the UCL
Transition and Mentoring programme which has been established to support new
students and help them manage the transition to university and university studies. New
students are introduced and assigned to student mentors from other years of degree
programmes at SSEES. The programme includes a series of social events and studyworkshops organized by the programmes at SSEES.

Personal Tutor Meeting
Your first meeting with your Personal Tutor will take place during Induction Week.
Further information on the personal tutor role is included in section 5.6.
9|Page
4. Resources, Facilities and Services
4.1
PORTICO: The UCL Student Information Service
UCL uses a Student System which is known as Portico: The UCL Student Information
Service. As a student you can take ownership of your own personal data by logging on to
PORTICO. You will be expected to:





edit your own personal data - e.g. update your home and term addresses, contact
numbers and other elements of your personal details;
view data about courses/modules - i.e. information on courses/modules available
either in your home department or elsewhere to help you choose your optional
modules / electives
complete online module registration - i.e. select the modules you would like to
study, in accordance with the rules for your programme of study (subject to formal
approval and sign off by the relevant teaching department and your parent
department and subject to timetable restrictions); new students will carry out module
registration at the beginning of term; records from module registration are used to
enter you for the right examinations, so correct module registration is extremely
important
view examination timetable and regulations
view your own examination results online
Access to Portico is available to students and staff of UCL via the web portal:
http://www.ucl.ac.uk/Portico.
You will need to logon using your UCL user id and password, which are issued to you once
you have enrolled. These will allow you to access UCL restricted web pages, UCL email and
the Windows Terminal Service (WTS). If you do not know your user id and password, you
should contact the IS Helpdesk as soon as possible (http://www.ucl.ac.uk/is/helpdesk).
Please remember that your password will automatically expire after 150 days, unless it has
been changed. Warnings are sent to your UCL email address during a 30 day period.
It is vitally important that you ensure that your contact details are kept up to date at all times
during your time at SSEES. Failure to do so may mean that you miss out on important
information which may be sent to you. It is your responsibility to ensure that you keep
your record updated.
4.2
Online Timetable
The UCL Online Timetable is available at http://www.ucl.ac.uk/timetable.
You can see your personal timetable week by week and find out when things are being
taught across UCL. You should use it to select course units which will fit in your timetable.
Your personal timetable will display all the course units you are registered to attend including
lectures, seminars, tutorials, labs, film screenings, computer training and more.
Login with your standard UCL username and password to display your personal timetable, or
select a department or subject area, a degree programme, or individual modules and create
a custom timetable, to find out when things are scheduled to be taught.
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Checking Your Personal Timetable
At the start of the academic year you must carefully check your online timetable to ensure
that there are no clashes between classes. If you do find that some of your classes clash,
you should contact your Programme Administrator at the earliest opportunity. However,
please note that it may not be possible to avoid clashes with courses that are not
compulsory, and you may be asked to choose a different course unit.
During the academic year you must remember to check your online timetable regularly for
changes to dates, times or locations.
At the beginning of Term 2 you must carefully check your timetable as changes to room
locations do occur between the start of the academic year and the beginning of Term 2.
Subscribe to your online timetable
The Online Timetable offers a calendar subscription service, allowing you to get a feed of
your personal timetable directly to your live@UCL account, or to your smartphone or
personal calendaring service (e.g. Google Calendar, Apple iCal).
Online Timetable Quick Guide
Step 1 Enter your options in Portico. Click on 'view provisional timetable' and you will be
taken to the timetable website to check that your options fit in your timetable. Once you are
happy that your timetable is clash-free confirm your options in Portico.
Step 2 Once you confirm your options in Portico, they will (provisionally) appear in your
timetable the next day. If a module selection is not approved by the teaching department or
you delete it in Portico, it will be removed from your timetable the following day. Once
approved, your options will continue to be displayed on your personal timetable.
Step 3 Your personal timetable displays the modules you are registered to attend in Portico.
Students are automatically registered for compulsory modules so they immediately appear in
your timetable.
Step 4 Groups such as tutorials, labs and seminars are added to your timetable when you
are assigned to a group by the teaching department. You can choose to display all groups
for your modules.
Step 5 Timetables are subject to change. Any change to the timetable from any department
at UCL is reflected immediately in the online timetable and your personal timetable will be
updated automatically. Remember to check your timetable regularly and report clashes to
your Programme Administrator as soon as you can.
4.3
Moodle
Moodle is UCL's online teaching and learning environment where you can take part in
activities and read resources as part of your studies. This is an excellent way to keep in
touch with your department and other students on your course, and to get help with
academic work.
Moodle is used extensively within SSEES and is an essential resource used to
accommodate and disseminate key information specific to your individual courses
and is where you will submit electronic copies of your assessments.
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Moodle is also used to facilitate communication among students and staff. Moodle pages
can feature a variety of materials, such as downloadable course materials for download, a
blog, discussion boards, a wiki, training in the use of Moodle and other resources
To access Moodle, please visit https://moodle.ucl.ac.uk/login/index.php. You will need to
enter your UCL username and password, and then select "UCL School of Slavonic and East
European Studies".
4.4
UCL Email
All students are issued with an email account when they register at UCL and it is UCL
Policy that all communications are sent to you @ucl.ac.uk email address.
You will receive important information from SSEES via email, including email attachments,
so you must check your UCL email inbox regularly.
You are also required to use your UCL email account for any communication with staff at
UCL during your studies.
Further details of how to manage your UCL email account and other IT matters (including
information about moodle, mobile devices, printing etc) can be found at
http://www.ucl.ac.uk/isd
User ID and Password
To use the central IT services at UCL you need a UCL userid and password. Your userid is
assigned to you when you enrol as a student. You cannot choose your userid. You are also
allocated an initial password which you should change the first time you log onto a central IT
service. You will be required to change your password every150 days. You must never give
your password to anyone else as you are held responsible for anything carried out under
your account.
4.5
UCL SSEES Library
UCL SSEES Library is one of the UK’s largest specialist collections on Central, Eastern and
South-Eastern Europe, Russia and the former Soviet Union. The Library offers historical
research materials, contemporary publications relevant to the area, periodicals, newspapers
and other materials in support of courses. It also provides IT and audio-visual facilities for
the School. There is wireless access throughout the UCL SSEES building, and there are
facilities in the Library for viewing DVDs and videos, for general computing, internet access
and computer-assisted learning. See below for further details.
The Library is open 24 hours on weekdays during term: Monday 09:00 – Saturday
17:00, and from 10:00 to 17:00 on Sundays.
Staffed services are available from 09:00 to 21:00, Monday to Friday, and from 10:00
to 17:00 on Saturdays.
The Library has a team of Area Specialists who can help you to locate resources for your
subject.
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If you need assistance of any sort, please speak to a member of staff in the Enquiries Office
in the first instance, or email the Library at ssees-library@ssees.ucl.ac.uk. To keep up-todate with the latest news and developments, follow @UCLSSEESLibrary on Twitter or visit
the Library’s Facebook page.
Your UCL student ID card is also your Library card; as soon as you have it, you can visit all
the UCL Libraries. However, you will not be able to borrow until the day after you obtain your
UCL student ID card as your record needs to be updated overnight.
Ensure you have your UCL ID with you at all times as it is not possible to use the UCL
Libraries without it.
Library Induction
Tours of the UCL SSEES Library are held in the first week of term as part of the Induction
programme. You will meet library staff and receive further details of the collections and the
facilities, including the layout of the library and basic features of the online catalogue,
Explore. Subject-specific induction sessions also take place in other UCL libraries. Please
ask a member of SSEES library staff for more information.
We suggest you familiarise yourself with the Library before the busy study period starts in
order to be able to take full advantage of all the available facilities. Start by reading the
sections on Library and Computing later in this handbook, and also take a look at the
Library’s website.
4.6
Other UCL Libraries
UCL SSEES Library is your first point of call for the books, periodicals and electronic
resources you will need for your studies. You will find additional facilities and relevant
collections in the UCL Main Library, which is located in the centre of the Wilkins Building on
the main campus off Gower Street (under the dome), and the Science Library in the DMS
Watson building, also located on the main campus. Maps showing the locations of all UCL
libraries are available in SSEES Library or here.
As a UCL SSEES student, you can borrow books from any of the UCL Libraries and you can
also register for borrowing at Senate House Library. When applying for membership of
Senate House Library and reference access to other University of London libraries you will
need to show your UCL ID card as proof of your student status.
4.7
UCL SSEES Computer Facilities
UCL SSEES Library provides computer and printing facilities for SSEES students. The
computers run a number of standard Windows-based Office applications, and also provide
access to the Internet. They are supplied with a range of language facilities, so it is easy to
type in Russian or another East European language. Some computer-assisted learning
packages are also available.
Access to the SSEES Student Cluster is by security code. To get the code you must present
your UCL ID at the SSEES Library Issue Desk. If you are using the CALL facilities, you also
need to request a set of headphones to use with the learning programmes. This room is
reserved for SSEES students.
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At certain points in each year, the SSEES Student Cluster gets extremely busy (particularly
when dissertations are due to be submitted in May and September). Please be aware that
SSEES students also have access to many centrally-managed computer clusters within
UCL. A full list of the clusters can be found at
http://www.ucl.ac.uk/isd/students/workrooms/locations. The nearest ones are in the Main
Library, the Science Library and the Institute of Archaeology. UCL cluster rooms are open for
individual use, when not booked for teaching.
4.8
Printing and Copying
UCL Libraries and computer clusters are equipped with devices which photocopy, print and
scan. There are two machines in the Photocopying and Printing Room on the Lower Ground
Floor of UCL SSEES Library, and one in the Student Cluster on the First Floor. The first time
you use one of the devices you will need to register with your UCL user ID and password,
but after that just swipe your UCL ID card on the card reader to access your account. You
can print directly from laptops and other mobile devices by emailing your documents to
mobileprint@ucl.ac.uk. Colour printing and copying are also available. You are given £12 of
copying and printing credit at the beginning of each year which can be topped up online or in
person at one of the cash loader machines. The cash loader in UCL SSEES Library is
located in the Photocopying and Printing Room on the Lower Ground Floor.
4.9
Audio-Visual Facilities
The SSEES Library holds a collection of over 5,500 DVDs and videos containing films and
documentaries from and about the region. A searchable catalogue of this collection is
available at http://www.ssees.ucl.ac.uk/videos/. The news in Polish and Russian is recorded
each weekday. The Multimedia Room on the First Floor provides facilities for watching these
materials. Headphones can be obtained from the Issue Desk on deposit of a current UCL ID
card.
4.10 Disability Services
Services for Students with Individual Needs
A UCL Disability Co-ordinator is available to provide advice and practical support in the
following ways:






Assessments of support need, including diagnostic assessments for students with
dyslexia
Assistance to students with disabilities in applying for grants from LEAs and Trusts
Up-to-date advice on special equipment that may assist with managing a disability
Organising note-taking/interpreter/reader support
Providing information on access to all UCL teaching space
Administering the Hardship Fund for students with disabilities (EU and overseas
students only)
A UCL IT-trainer can provide advice on equipment purchase, setting-up and installing
computer systems in students' homes, and some initial training.
Special examination arrangements can be made for students with disabilities who need to
take their examinations in a separate room designed for this purpose, or to use special
equipment or other facilities. Please note that students with dyslexia who require additional
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examination time should contact the Academic Administration Manager in good time so that
arrangements for a dyslexia assessment can be made.
Copies of the UCL booklet Information for Students with Disabilities and the Disability
Statement are available on request from the UCL Disability Coordinator in the Registrar's
Division. UCL Student Disability Services also have a website here
Disability: Examination and Assessment Procedures
If you have a disability or specific learning difficulty, UCL recognises that the usual format of
exams may not be suitable.
A Sub-Committee of the College Board of Examiners considers all requests for special
examination arrangements on grounds of disability, including dyslexia, to ensure a
consistent and fair approach.
How do I apply for special examination arrangements?
Students are advised to contact the Disability Centre as early as possible in the academic
year to discuss examination arrangements.
What will my application involve?
All applications must be accompanied by evidence of disability or medical condition provided
by a competent authority. Such authority would usually be your consultant or GP.
Students with dyslexia and other specific learning difficulties will need a recent assessment
by a qualified psychologist. Such an assessment can be provided by the UCL Dyslexia
Centre. Even if you have a recent assessment carried out by outside body you must contact
the Dyslexia Co-ordinator who will assess your needs and pass the necessary information to
the Examinations Section.
Application forms (for students with disabilities other than dyslexia / specific learning
difficulties) can be obtained from the Disability Centre or the Examinations Section.
Contact: exams@ucl.ac.uk
Tel: 020 7679 7915
UCL will endeavour to ensure that appropriate arrangements are put in place. However, you
should be aware that if arrangements need to be put in place well in advance. Applications
should be submitted as early as possible and not later than six weeks before the start of your
examinations.
4.11 Careers
UCL subscribes to The Careers Group - University of London, which supports the dedicated
UCL Careers Service located on the 4th floor of the University of London Union (ULU)
building on Malet Street. You are entitled to use UCL Careers Service and its extensive
careers library and career planning services at any time during your period of study.
SSEES has a Careers Liaison Tutor who may be consulted. There is also a Careers Adviser
provided by UCL Careers Service who has special responsibility for SSEES students. They
can help you with your career planning and assist you in the development of valuable skills
for job-hunting (e.g. CV presentation and interview technique). The Careers Adviser holds
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weekly drop-in sessions in the SSEES building on Wednesdays during term time, usually in
Room 503. The Careers Adviser will also make a short presentation during Induction Week
to tell you more about the services that they provide.
Specialist careers talks for students of all years are held all year round. Collect or download
your copy of the UCL Annual Careers Programme at the beginning of every academic year
and do make time to attend. Details of these talks and other careers information will be
found on the UCL Careers Service Website.
4.12 References
Your Personal Tutor or an individual course tutor may also be able to provide you with job or
academic references for your applications. In such cases, you should obtain their permission
before naming them. Requests should be made at least 10 days in advance of the date
required, by sending an email with the subject header: 'Reference Request + Surname' and
attaching an up-to-date curriculum vitae as well as your latest transcript of marks and details
of the job or course that you are applying for.
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5. Teaching and Academic Support
5.1
SSEES Teaching Aims
Studying at SSEES means learning to;
 think clearly
 use and evaluate theory and evidence critically
 articulate an argument
 manage resources (literature, data, online materials) effectively
 write lucidly
 acquire skills which can also be applied to many other spheres of activity. We seek
to cultivate these skills by emphasizing learning as an active process, in which you,
the student, are a fully involved participant.
A great deal of your time will be spent reading articles and books on a particular subject,
guided by your course tutor, but also directed by your own interests and motivation. Your
independent study forms the basis of essays and class presentations, which allow you not
only to explore a subject in a scholarly way but also to develop ease and fluency in written
and oral expression.
In studying for a degree in your chosen programme you will:
 gain a high level of understanding, knowledge and competence about the issues,
processes, patterns and problems of the countries of Central, Eastern and SouthEastern Europe and Russia (according to options chosen)
 have the opportunity to acquire core competence and analytical skills through the
study of one or more of the following: politics/sociology, economics, history or
languages and culture
In addition, you will be offered:
 practice in a wide range of transferable skills (interpreting and communicating
information and data, construction and analysis of an argument, work organisation
and presentation, research methods)
 regular and appropriate forms of assessment and feedback to provide supportive
evidence of your progress
All degree programmes involve the development of a wide range of intellectual, practical and
transferable skills, as outlined in the Programme Specifications. SSEES and UCL provide
varying ways of supporting your study and guidance on study skills is available in the
relevant Study Skills Handbook and in Section 5.4.
5.2
Programme Documentation
In addition to this handbook and the UCL Academic Regulations, important information
relating to your programme and courses are contained in other documents.
Programme Specifications
A detailed outline of the aims and objectives of each degree programme and of the
knowledge, understanding and skills that the programme develops is given in the
Programme Specification. At UCL, programme specifications are not designed to be a
primary source of information for students, but they do form part of our internal programme
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approval, quality monitoring and review processes. These are available from:
http://www.ucl.ac.uk/ras/acs/qme/qmea-z/ucl-prog-specs
Syllabus Handbook and Scheme of Award
Each programme area within SSEES has developed a Syllabus Handbook which includes
the Scheme of Award for the programmes. This document contains programme-specific
requirements for course registrations, progression and degree classifications and awards.
Where programme requirements change for a new cohort, a new Syllabus Handbook and
Scheme of Award is created, so it is important that you refer to the correct version. These
are available on the Current Students page of the SSEES website:
www.ucl.ac.uk/ssees/current-students.
Course Outlines
More detailed information on teaching, learning and assessment methods for individual
courses is given in Course Outlines which are available on the SSEES website:
www.ucl.ac.uk/ssees/current-students. Additional details or more specific assessment
requirements are normally contained in a Course Handbook or on the course Moodle page.
5.3
Contact Hours and Private Study
The workload for all degrees at SSEES is 4.0 course units per year (some courses count as
full units, 1.0 cu, others are half-units, 0.5 cu). Courses are usually taught by a series of
weekly lectures and weekly or fortnightly classes (seminars/tutorials). Contact time for each
1.0 course unit is normally two hours per week, but this may vary, and language courses
typically involve more contact time.
Studying for a degree involves much more than being taught in lectures and classes. You
will do most of the work on your own, making use of the Library and other resources; you will
prepare material for class discussion; consolidate what you have been taught; undertake
wider reading of books and journal articles and newspapers; and write essays, or do
language exercises, as required by your tutors.
On average it is expected that you spend approximately 300 hours studying for each 1.0
course unit (including contact time, private study during the term, undertaking of coursework
assignments, preparation for exams).
You should make time in the vacations to prepare for the term (or year) ahead and it is
important that you plan your study time throughout the academic year.
5.4
Study Skills and Avoiding Plagiarism
Study Skills Handbook
The SSEES Study Skills handbook provides detailed guidance on study, essay writing,
referencing and revision methods and is available from the Current Students page of the
SSEES website: www.ucl.ac.uk/current-students
Plagiarism
Plagiarism is defined as the presentation of another person's thoughts or words or artefacts
or software as though they were a student's own.
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Plagiarism constitutes an examination offence under the University Regulations and it
important that you understand what constitutes plagiarism and how to avoid it. UCL
regulations governing plagiarism apply to all student work, including examinations, assessed
coursework and non-assessed coursework.
All UCL students are required to read the UCL guidance on plagiarism as well as the SSEES
Study Skills Handbook which includes advice on presentation and referencing. All assessed
coursework is required to be submitted to Turnitin®, a sophisticated detection system which
scans student work for evidence of plagiarism by matching text from student assessments to
billions of sources worldwide, including websites and journals, as well as work previously
submitted to SSEES, UCL and other universities.
Please refer to the UCL website for information on plagiarism (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism)
 What is plagiarism? (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism/#whatis)
 What is considered plagiarism (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism/#considered)
 Why do students plagiarise? (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism/#why )
 What does this mean for you as a student at UCL? (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism/#mean)
 Tips on how to avoid plagiarism? (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism_tips)
 Guidelines for proper citation (http://www.ucl.ac.uk/currentstudents/guidelines/plagiarism_citation)
5.5
English Language Support
The UCL Language Centre offers an 'In-session English for Academic Purposes Course'
which provides on-going language support for overseas students who are studying as
undergraduates or graduates at UCL or other colleges of the University of London. For
further information see their http://www.ucl.ac.uk/clie/english-for-academic-purposes
5.6
Personal Tutors & Personal Development
At the start of your time at SSEES, you will be allocated a Personal Tutor. Your first meeting
with them will take place during Induction Week. You should make sure that you attend all
the meetings which are arranged during your time at SSEES.
These meetings are there to ensure that, alongside the academic teaching, UCL SSEES
also provides you with pastoral support and guidance.
We want you to take full advantage of your time here and this includes not just working on
your course, but also making the most of student life and preparing for when you leave.
These sessions, therefore, are designed to help you reflect on your learning and personal
development and to discuss any activities which complement your course and meet your
goals. Giving and receiving feedback can be useful in this process, even when you feel
things are going well, and structured meetings can help you to tackle any small problems
before they get out of hand.
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5.7
Study Abroad
Studying abroad is a rewarding experience, which UCL SSEES students frequently refer to
as 'life-changing'. All undergraduate programmes (and the postgraduate IMESS programme)
offer exciting, year long opportunities for students to study abroad in the countries of Central
and Eastern Europe and Russia.
If your programme includes studying abroad for a year, you will attend a planning meeting in
your second year of study and will be supported by SSEES and the UCL International Office
in making appropriate arrangements. Specific details are included in the Year Abroad
Handbook.
Queries about the Year Abroad can be directed to the International Tutor or the Timetabling
& Student Administration Coordinator.
5.8
Office Hours
Students can meet members of staff to discuss academic matters without appointments
during their specified office hours. Each member of staff will post a notice of these hours
outside his/her office at the start of each term. They are available on the Current Students
page of the SSEES website: www.ucl.ac.uk/ssees/current-students
If consultation is required at other times, please make appointments or email the tutor first.
5.9
Attendance and Engagement
You need to participate fully in the learning process in order to get the most from your study.
This means attending classes, writing the essays or completing other tasks which are
required, giving class presentations when it is your turn, joining in with discussions and
participating actively in the class. It is therefore essential that you prepare carefully for your
tutorials.
The Departmental Tutor reports to the Faculty Tutor periodically throughout the academic
year on the attendance and academic progress of each student. Poor attendance may result
in being barred from completing a course unit. This may prevent you from progressing to the
next stage of your degree, or from obtaining an honours award.
Attendance Requirements
Attendance at all lectures and classes is compulsory. SSEES maintains records of
attendance at all timetabled classes and is required to report regularly on attendance to UCL
and externally to the UK Border Agency.
You can be at a serious disadvantage if you miss lectures and classes and fail to obtain any
reading lists or other materials which may be handed out by the tutor. Absence from lectures
can impair your ability to participate effectively in class discussions and to perform
successfully in the examinations.
Failure to attend your classes may result in you being barred from sitting your examinations
or from further assessments contributing to the overall mark for the course, and ultimately to
de-registration.
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Absence Notification
If you are ill and cannot attend a scheduled class, you must email or telephone your
Programme Administrator and email all the tutors for the classes you are missing. If you are
emailing or leaving a telephone message, please state the following details:




Your name
Your programme of study and year of study
The name and time of the class you will miss
The reason for your absence
You must contact SSEES every day that you are absent.
If illness prevents you from attending for more than a week, you must get a doctor's sickness
certificate explaining the absence. This should be submitted to the Student Administration
Office for the attention of your Programme Administrator.
Planned Absences
If you need to be away for a special reason, you must get permission in advance from the
Departmental Tutor. If your request is for longer than one week of leave, additional
permission will be needed from the Faculty Tutor.
Please note that you should not undertake paid employment that will interfere with your
attendance at classes or with the production of written work and class presentations. UCL
normally forbids any employment of more than 15 hours per week.
5.10 Barring & Warnings
Barring
If your attendance falls below 70% attendance for a course, you will barred from the course
and become ineligible for summative assessment in that course. This means that, if the bar
is not lifted, coursework submitted after barring will not contribute to the final course mark,
and you will not be able to sit any end of course examination.
If you are barred from a course, you will be notified of this in writing and you will be required
to sign a learning agreement. If you fulfil the conditions set out in the learning agreement, the
bar will be lifted.
If a bar is imposed on a course, you should continue to submit coursework, which will
be marked and given feedback as normal, but the marks will only contribute to the
overall mark for the course if the bar is subsequently lifted.
If a bar is not lifted, marks for the course will not be considered by the Board of Examiners.
The UCL Policy and Procures for Learning-Agreements and Barring Students from
Assessment are available here: http://www.ucl.ac.uk/academic-manual/part-3/barringstudents-examinations
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Warning Process
SSEES operates a warning process to identify potential attendance issues, and to enable
student performance to improve, before they reach the stage of barring.
First Warning from Course Tutor
If you are absent from two classes on a SSEES course, without good reason, you will
receive a warning letter from the Course Tutor, which you must to respond to.
If you respond to the letter and attend all future classes, no further action will normally be
taken.
If the first warning was issued for a 1.0 course unit over two terms, and you respond to the
warning letter and improve your attendance but subsequently miss a further class, you will
receive a further warning letter from the Course Tutor.
The Course Tutor will inform the Departmental Tutor if:
 you fail to respond to the first warning letter or fail to improve your attendance; or
 you respond to the first warning letter but fail to improve your attendance; or
 you respond to the first warning letter and improve your attendance initially but
subsequently miss another class for a 0.5 course unit; or
 you fail to respond to the second warning letter sent by the Course Tutor and fail to
improve your attendance on a 1.0 course unit taught over two terms.
Departmental Tutor
The Departmental Tutor will require you to attend an interview and may require you to sign a
learning agreement and/or bar you from the course if your attendance has already fallen
below the UCL threshold of 70%.
You should take any warning letter you receive very seriously, as a failure to respond
to improve your attendance could have serious implications on your course
registration.
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6. Assessment and Feedback
Regulations require that to be awarded academic credit, students must satisfactory complete
all assessment and attend satisfactorily.
6.1
Forms of Assessment
During your studies, you will find that there is significant variation in the types and style of
assessment you are required to undertake. Alongside the traditional written essay or coursework
and written examinations, you will find Multiple Choice Questionnaires (MCQs), online tests, oral
presentations, book reviews, group projects and many other styles. In the following section you
will find helpful hints on how to approach these which will help you maximise your performance.
The forms of assessment for individual courses are detailed in their Course Outline and on
Moodle.
Coursework assessment is sometimes ‘formally assessed’, which means that it contributes a
percentage to the final mark of the course. Not all coursework assessment contributes to the
final percentage of a course mark; however, all coursework assessments are compulsory
and must be completed. Failure to complete set coursework may result in your being barred
from examinations or in being deemed ‘incomplete’ (see section 7.2).
Further details on completing assessments are contained in the Study Skills Handbook
which is available on the SSEES website: www.ucl.ac.uk/ssees/current-students
6.2
Submission of Coursework
You are expected to hand work in on time as required and in return you can expect to
receive your work back promptly. You are required to submit all formally assessed
coursework electronically and in hard-copy.
All work submitted for assessment should be anonymous.
DO NOT write your name anywhere on your work (either on the cover, or in footer or the
header). Use only your student number and examination candidate number if you have
this at the time of submission.
Deadlines
The dates for coursework assessment deadlines are determined by individual Course Tutors
and are clearly set out in the course materials made available at the start of the course.
Deadlines will normally only be set for Mondays and Thursdays.
Electronic Submission
An electronic copy of each assessment must be submitted via the Course Moodle page by
midnight on the day of the deadline. (No Coursework Submission Form is required for the
electronic copy).
Submission through Moodle also submits the assessment to Turnitin.
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If you encounter difficulties submitting your assessment electronically, you should contact
your Programme Administrator or ssees-student@ucl.ac.uk.
Hard-Copy Submission
One copy of your work must be submitted to the Student Administration Office by 4pm on
the date of the deadline.
Under no circumstances should formally assessed coursework be submitted to individual
members of academic staff.
The Student Administration Office closes at 4pm on deadline days, after which time work
will not be accepted and will need to be submitted the following day when the office reopens at 10:00am.
The Student Administration Office will determine when the 4pm deadline has passed, and
will not accept any work after this point.
You must ensure that you leave ample time to submit your work and that you make all
adequate preparations to be able to submit your work on, or before, the deadline where
possible.
One Undergraduate Coursework Submission Form should be submitted to the Student
Administration Office for each piece of assessment:




The form is available from the Current Students area of the SSEES website and
paper copies are also available from outside the Student Administration Office;
You will need to complete Section 1 and Section 3 and attach the form to the front
of your work - you are advised to complete the form prior to arrival at the office to
prevent delays in the submission process;
The form requires you to agree to the UCL Plagiarism statement.
It is your responsibility to ensure that the Undergraduate Coursework Submission
Form is completed accurately and in full.
Routine computer problems such as viruses, disk corruption, printer problems or printer
queues, and short term network problems are not acceptable grounds for lateness or for
requesting an extension to the submission deadline. You are expected to take proper
precautions and make back-up copies of your data or ensure adequate time for the
production of a hard copy of your work and its electronic submission.
6.3
Penalties for Late Submission of Coursework
All assessed work must be submitted in both electronic and hard-copy form by the stated
deadlines. Late penalties will apply where neither copy has been submitted by the relevant
deadline.
Penalties for Late Submission of Coursework (Regulation 3.1.6 in the Academic
Regulations for Students on Undergraduate Programmes; Section 3: Academic Assessment)
Where coursework is not submitted in either form by a published deadline, the following
penalties will apply:
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





The full allocated mark will be reduced by 5 percentage points if the work is
submitted on calendar day one after the deadline.
The full allocated mark will be reduced by 15 percentage points if the coursework is
submitted on calendar day two until calendar day 7 after the deadline.
A mark of zero will be recorded for coursework submitted on calendar day 8 after
the deadline through to the end of the second week of the third term.
Nevertheless the assessment will be considered to be complete provided the
coursework contains material that can be assessed.
Coursework submitted after the end of the second week of the third term will not
be marked and the assessment will be incomplete. This may have implications for
your academic progression.
Coursework submitted after solutions have been published will receive a mark
of zero, and may not be formally marked, even when the coursework was
submitted within seven days of the deadline.
In the case of dissertations and project reports submitted more than seven days
late, the mark will be recorded as zero but the assessment would be considered to
be complete.
Worked Example: An essay is submitted late, but assessed as deserving a mark of 65%.
If it was submitted the first calendar day after the deadline, the mark becomes 60%.
If, however, it was submitted two to seven days late, the mark becomes 50%.
If the essay was submitted after seven days but before the relevant final deadline as set out
above, the mark will be 0% but the student will still be "complete".
If not submitted at all, the student would be "incomplete", unless the coursework in
question represented less then 20% of the overall module assessment.
6.4
Penalties for Over-Length Coursework
Penalties for Over-Length Coursework, including Dissertations (Regulation 3.1.7 in the
Academic Regulations for Students on Undergraduate Programmes; Section 3: Academic
Assessment)
For submitted coursework, where a maximum word count has been specified the following
procedure will apply;




Assessed work should not exceed the prescribed word count
For work that exceeds the upper word limit by less than 10% the mark will be
reduced by 10% marks; but the penalized mark will not be reduced below the pass
mark, assuming that the work merited a pass.
For work that exceeds the upper word limit by 10% or more, a mark of zero will be
recorded.
For discipline specific practices such as bibliographies, tables, pictures and graphs,
departments/divisions should specify in writing to students whether these are
recorded as part of the upper word limit and how this will be counted.
In the case of coursework that is submitted late and is also over-length, the greater of the
two penalties will apply.
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6.5
Extension to Submission Deadline
In the case of formally assessed coursework and dissertations, requests for extensions to
deadlines will only be considered in cases of medical or personal problems.
All requests must be submitted in advance of the submission deadline and supported
by appropriate medical or other written evidence. Forms of appropriate evidence are set
out in the SSEES Documentary Evidence Requirements available on the Current Students
website.
Please note that extensions cannot be requested after the deadline has passed. If you are
submitting work after the deadline, and were subject to extenuating circumstances, you
should use the Extenuating Circumstances procedure (see below).
Extensions are given for a maximum of 7 days and should the new deadline fall on a
weekend, you would be expected to submit your work at 10:00am on the following Monday.
Please note that Requests for extension are not granted automatically and you should not
assume an extension has been granted upon submission of this form. You will be advised of
the outcome once a decision has been made. If you hand work in late and your request is
not granted, the late penalties will apply. The same penalties will apply after the end of any
extension that is granted.
Students who wish to obtain an extension should get an Extension Request Form
from the Current Students page on the SSEES Website or the Student Administration
Office.
This form should be completed and returned to the Student Administration Office or sseesstudent@ucl.ac.uk. Forms sent to any other email address will not be accepted.
You will be contacted once a decision has been made about your request. Wherever
possible such requests should be submitted well before the deadline.
Please note that routine computer problems such as viruses, disk corruption, printer
problems, and short term network problems are not acceptable grounds for an extension.
You are expected to take proper precautions and make back-up copies of your work and
allow enough time to produce your work in hard-copy.
Possible causes and reasons for extenuating circumstances are given on the form. If you do
not present evidence your claim it is likely to be rejected.
Extensions cannot be granted retrospectively or by individual Course Tutors and must be
submitted to the Student Administration Office or ssees-student@ucl.ac.uk. All
requests require the authorization of the Departmental Tutor to be valid.
6.6
Marking and Moderation
SSEES (like all other UCL Departments) follows a clear marking procedure for work to
ensure that the marks awarded to are student are fair and appropriate. All work is marked in
the first instance by the Course Tutor, and then by a moderator (or second marker). These
markers assess the work in accordance with the marking criteria and use their academic
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judgement to determine an agreed mark for the piece of work. SSEES assessment criteria
are available on the Current Students page of the SSEES website:
www.ucl.ac.uk/ssees/current-students
In addition to this, a selection of work is also sent to the External Examiner (an examiner
who works outside of UCL) who acts as a check on the internal markers.
This system is designed to ensure that all students receive an appropriate mark for their
work and judged according to the marking criteria agreed by SSEES Teaching Committee.
Marks communicated to students during the academic year remain provisional until they are
confirmed by the Board of Examiners.
If you receive a mark with which you are unhappy with, you should first review the feedback
you have been given, as this should contextualise the mark for you. If you remain unsure of
why you received this mark you should arrange to meet with either your Course Tutor or
your Personal Tutor to discuss your concerns and to explain the feedback to you.
UCL regulations do not allow for work to be remarked at the request of a student.
6.7
Feedback on Assessment
Students can expect to receive written feedback on formally-assessed coursework, usually
within a maximum of four weeks from the submission deadline. If there are delays in
providing feedback for individual courses, students will be notified of this before the four
weeks have passed.
Individual assessments can be discussed with individual staff during office hours or by
appointment.
Additionally, students may receive verbal or written feedback in class or on non-assessed
coursework. Feedback methods are described in the Course Outline.
Questions or concerns about the timing of the return of coursework can be sent to sseesstudent@ucl.ac.uk in the first instance.
6.8
Collection of Work
SSEES endeavours to return work to students within 4 weeks of the submission date. You
will be emailed by the Student Administration Office once your work is ready for collection.
Please note that work cannot be kept in the Student Administration Office and will be
archived if it has not been collected within six weeks of its release back to you.
Requesting it after this date may result in a significant delay to retrieve it later.
6.9
Formal Examinations
During the first two weeks of each academic year you will register your courses on Portico.
You must choose options permitted by your degree syllabus. The deadline for completion of
course registration is Friday of the second week of term 1.
The registration for the course is also the record of your intention to sit the examination and
therefore it is essential that this record is correct or you may not be allowed to sit the
examination.
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After submitting your choices on Portico, and once teaching has commenced, you will not
normally be permitted to change courses.
After teaching has commenced, in exceptional circumstances, you may apply to the
Departmental Tutor for authorisation to change courses. If this is agreed by the
Departmental Tutor you MUST obtain and complete a Change of Course Form
(http://www.ucl.ac.uk/current-students/services/studyinformation/changecourse).
If you have dyslexia or a similar condition and wish to apply for special arrangements for
your examinations you are advised that a detailed report will be required for the application
process in Term 2 (see section on Disability in section 4.10).
Written examinations are held in Term 3, and are scheduled by the Examinations Office.
Some oral and aural examinations may take place outside of these times but within term
time. Your personal examination timetable will be released via Portico towards the end of the
Term 2.
Exam results and overall course-units results will be available to all undergraduate students
using the online Student Information Service, Portico at http://www.ucl.ac.uk/Portico. To
access the service you will need your UCL userid and password.
It is your responsibility to ensure that:





all forms are completed in time
you are correctly entered for all the examinations for your courses
your exam timetable is correct and that you are aware of all the times of your
examinations (beware: there are often changes between the provisional timetable
publicised on notice boards and final timetables which you receive personally)
you have let all the relevant people know of any extenuating circumstance which may
affect your examination performance
you arrive in the examination at the right place at the right time well before the
examination is due to start.
Full details of examination regulations and guidelines can be found at:
http://www.ucl.ac.uk/current-students/exams_and_awards.
Conduct of Examinations
Regulations concerning the conduct of examinations are found at:
http://www.ucl.ac.uk/current-students/exams_and_awards/ .These are also available on
Portico with your examination timetable. It is important that you read these carefully.
Unexplained Absence from Examinations
If you do not attend an examination as expected you will be marked absent by the
invigilators and this will appear on the transcript of your results. If you do not explain your
absence to the satisfaction of the College this will be treated as a failed attempt, and a re-sit
will be required at the next available occasion (normally, this will be the examinations
session of the following year) in order that the unit is completed. The course will also be
deemed ‘incomplete’ which may have implications for your progression or award.
Withdrawal from Examinations on Academic Grounds
You may withdraw your entry to an examination on academic grounds only with the approval
of Departmental and Faculty Tutors. This withdrawal must be made using the official form
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(Withdrawal from Examination on Academic Grounds) and Faculty approval must have been
obtained by the end of the first week of the third term. If you should absent yourself without
prior approval, then you will be marked absent and deemed to have made an attempt at the
examination. If a withdrawal from an examination or assessment is approved, you will be
expected to take the assessment in the next academic session.
‘Late Assessment’ (Not open to Final Year Students)
If through illness, you are prevented from attending any course-unit examination (in any year
other than the final year of your first-degree programme), you may apply to the UCL for late
assessment.
The application must be made within one week of the end of the examination period in
question and should be made via your Departmental Tutor and approved by your Faculty
Tutor before being submitted to the Examinations Section. Your application should be
accompanied by appropriate supporting documentation (normally a medical certificate).
Late Assessment will not be allowed in any circumstances where prior planning could
have made it unnecessary. All applications for late assessment based on non-medical
grounds will be referred by the Examinations Office, to the Dean of Students (Academic) for
consideration. Late Assessment on non-medical grounds is only permissible on the following
grounds:- Bereavement of a close relative (during or immediately preceding the relevant
examination) e.g. parent, partner, sibling or grandparent; Illness of dependent (nature of
dependency and medical certification must be provided).
A maximum of 3.0 course units may be permissible for late assessment in any one year and
a total of 4.0 course units may be permissible for late assessment for a 3 year programme
and 6.0 course units for a 4 year programme.
Students should submit a request, along with a medical certificate or statement, to their
Departmental Tutor, for onward transmission to the Examinations Section, via the relevant
Faculty Office. Further information is available at: http://www.ucl.ac.uk/academicmanual/part-3/deferred-assessment
Under UCL Academic Regulations, late assessment is not possible for students who are in
their final year of study.
6.10 Feedback on Examinations
The SSEES Policy on Examination Feedback is currently being revised for 2014-15
implementation; however, all continuing students will be able to access markers comments
on individual examination scripts, in line with the Joint Faculty Examinations Feedback
Policy. Further information will be circulated to all students during Term 1.
6.11 Problems Affecting Your Performance in Assessed
Coursework or Examinations
If you have had any medical or other significant problems which may have affected your
performance in the examination, or in a piece of assessed coursework, you may apply to
have these extenuating circumstances taken into account.
These extenuating circumstances are normally understood as medical or as the
consequence of family bereavement. If you wish to be considered for extenuating
circumstances, then you should obtain a SSEES Extenuating Circumstances Form from the
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Student Administration Office or the SSEES website. Forms of appropriate evidence are set
out in the SSEES Documentary Evidence Requirements available on the Current Students
website.
The form can be submitted to the Student Administration Office or submitted
electronically to ssees-student@ucl.ac.uk.
All queries relating to extenuating circumstances requests should be directed to
ssees-student@ucl.ac.uk in the first instance.
Please note that the EC form must be submitted either at the time of, or as soon as possible
after the assessment which has been affected. In any case the Extenuating Circumstances
Form will not be accepted any later than seven days after the date of the assessment or
examination affected. A Panel will meet prior to the final Examination Board at the end of
the year to review all claims in the correct manner as described by UCL Academic
Regulations. It will NOT be possible to consider claims after this meeting or the final
Examination Board. Please be assured that all circumstances are treated in the strictest
confidence.
If you have been affected by circumstances, and choose not to make a claim at the time, you
will not be able to make a claim for circumstances after the Examination Board has sat. You
are therefore encouraged to submit a claim (with evidence) at the time you are affected.
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7. Programme Regulations
All Undergraduate Programmes in SSEES are governed by UCL Academic Regulations
for Students Undergraduate Programmes which are available at
http://www.ucl.ac.uk/ras/acd_regs
For regulations governing academic progression, degree classification and the award of
honours, the UCL Academic Regulations set the minimum requirements and Departments
may set additional requirements. For undergraduate programmes in SSEES, additional
requirements will be set out below and/or in their individual Syllabus Handbook and Scheme
of Award.
7.1
SSEES Rules for Language Courses
All students in SSEES are permitted to study language courses as part of their degree
programme. UK students who do not have a GCSE grade C or equivalent in a foreign
language when starting their undergraduate degree are required to study a foreign
language during their first year of undergraduate study to meet UCL’s modern foreign
language requirement.
Students following non-language degrees in SSEES (i.e. PEES/EBEES/HISTORY) are
permitted to take languages courses as part of their undergraduate degree, subject to the
rules set out below:




Undergraduate students may choose to study one language as part of their
programme, which could be a language taught within SSEES, or French or German;
Undergraduate students may study a 0.5 course unit of language in each year of
study;
Undergraduate students cannot study a language course in Year 3 if they have not
studied the language in Year 2;
Undergraduate students cannot choose a different language in the next academic
year.
Further information on language permissions and restrictions are set out in the Syllabus
Handbook and Scheme of Award.
7.2
Being “Complete” in Course Units
A course unit is completed when a student has been academically assessed in all of the
examined components relating to the course unit. This is not necessarily the same as
passing a course unit, as a course unit is passed when a student has been academically
assessed in all of the examined components relating to the course unit and achieved a mark
of 40% for the course unit as a whole.
For students on taught programmes at UCL, a course unit is complete when a student has
been declared by a Board of Examiners to be complete on all components for that course
taking into account the following:

Coursework (less than 20% of course mark)
Where the coursework component represents 20% or more of the overall module
assessment a threshold for completion, such as a requirement to submit at least a
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specified fraction of the coursework, must be set by the department and clearly
publicised to the candidates taking the module.
In the event that any threshold set is not reached, the result for the component will be
“incomplete” regardless of the mark obtained. Otherwise, the threshold criteria are met
and the candidate is declared “complete” on the component.
If the coursework component represents less than 20% of the overall module
assessment, no coursework completion criteria need be set by the department.
If no coursework threshold criteria are set then the mark obtained by the candidate,
including zero, is returned for this component and the overall mark calculated in the
usual way and the candidate declared “complete” on the component.

Unseen Examinations
An unseen examination component is deemed complete if a candidate has submitted an
answer that can be academically assessed. The mark awarded, however, might be zero.
If a candidate makes little or no attempt at the examination, this will be deemed
“incomplete” and the module as a whole will also be deemed “incomplete”.
Failing and being Incomplete
At UCL there is an important difference between failing a course – even if a course has been
irredeemably failed after both the first and the second attempts – and being ‘incomplete’ in
the assessment for a course: it is possible to fail a course permanently, while nevertheless
‘completing’ it. The difference can be very significant.
In order to be ‘complete’ in a course, students must have been academically assessed in all
of the examined elements relating to the course on at least the first or the second attempt. In
other words, the student must have seriously attempted all relevant assessment at least
once, instead of being absent and/or failing to submit work. Merely attending an examination
without making a credible attempt that can be academically assessed or submitting empty
pages or negligible work that cannot be academically assessed does not complete the
assessment.
The Importance of Being ‘Complete’
Completing all modules, even if some modules may have been failed, is very important
because:



All Year One courses must be complete before a student can progress from Year
Two;
All Year Two courses must be complete before a student can progress from Year
Three;
All courses must be complete before a student can be awarded an honours degree;
Students who do not complete a course at the first attempt will normally be offered an
opportunity to complete the course at the next available opportunity, in line with the
regulations for re-sitting and repeating course units.
Students who do not complete a course at the second attempt are deemed to be
permanently ‘incomplete’ in the course and will no longer be able to progress and will have
to leave UCL.
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
If students become permanently ‘incomplete’ in a module, they may therefore no
longer be able to progress and will have to leave UCL. Final-year students who
become ‘incomplete’ in a module by failing to attempt a re-sit after already having
failed to complete all elements of assessment on the first attempt will no longer
qualify for a classified honours degree and may only qualify for an unclassified
ordinary degree.
It is therefore particularly important not to miss assessment by failing to submit work or being
absent from examination; and it is imperative not to do so on a second attempt if the
assessment for the module has remained incomplete after the first attempt.
Further details and the formal regulations can be found in paragraph 2.10.1 of UCL’s
Academic Regulations for Students: Undergraduate Programmes, Section 2: General
Regulations at http://www.ucl.ac.uk/ras/acd_regs.
7.3
Progression
Your degree course is carefully structured to ensure that you progress steadily through an
integrated programme of study and assessment. Regulations concerning progression are
given in the relevant Syllabus Handbook and Scheme of Award. Successful performance in
the examinations and other forms of assessment shows that you have acquired the core
skills and knowledge which are necessary for the next stage of study. Failure to demonstrate
this may mean that you may not proceed until you have passed the examinations at the next
sitting (normally in the next academic year).
Progression can only take place when a full set of results is available including any referred
or late assessment results and marks provided by other institutions.
Section 2.9 of the UCL Academic Regulations for Students Undergraduate
Programmes sets out the progression requirements for students on three and four year
degree programmes. All Undergraduate Programmes in SSEES are in line with UCL’s
Harmonised Scheme of Award.
7.4
Progression from Year One
In order to progress from Year 1, students must have passed at least 3.0 course units.
Students must also have satisfied UCL’s foreign language requirements in order to progress
to Year 2.
At the discretion of the Faculty Tutor, upon the recommendation of the relevant Board of
Examiners, students may progress if they have failed to meet the progression threshold by
0.5 Course Units and, therefore, have passed 2.5 Course Units.
In some programmes, there may be an additional requirement to pass specific course units
to progress to the next year. Where such requirements exist, they will be set out in the
Syllabus Handbook and Scheme of Award for you programme.
7.5
Progression from Year Two
In order to progress from Year 2, students must be complete in the 4.0 course units from
Year 1 and have passed at least 7.0 course units. Students must also have satisfied UCL’s
foreign language requirements in order to progress to Year 2.
Students on a three year degree programme
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Students on a three year degree programme who have not completed 4.0 course units from
Year 1 may ask their Departmental Tutor to obtain Faculty approval to seek a suspension of
regulations from the Dean of Students (Academic) to allow a third attempt at a time other
than the next normal occasion. Otherwise such students will never complete the number of
course units required to graduate with a classified degree.
At the discretion of the Faculty Tutor, upon the recommendation of the relevant Board of
Examiners, students may progress if they have failed to meet the progression threshold by
0.5 Course Units and, therefore, have passed 6.5 Course Units, provided all Year 1
progression requirements have been met including passing at least 3.0 course units from
Year1.
to progress to the next year. Where such requirements exist, they will be set out in the
Syllabus Handbook and Scheme of Award for you programme.
Students on a four year degree programme with study abroad
Students should have qualified for progression prior to their year abroad. If the student is
eligible for referred assessment this must take place, and be passed, prior to the student
leaving for the year abroad. If the student is to re-sit the assessment this must take place at
the next opportunity i.e. during the year abroad.
7.6
Progression from Year Three (on Four Year Programmes)
In order to progress from Year 3, students must be complete in 12.0 course units, have
passed at least 11.0 course units, and have met all Year 2 progression requirements.
All progression decisions at the end of Year 3 are provisional. Progression from Year 3 will
not be confirmed until all the marks are available and have been ratified by a Board of
Examiners. Progression may therefore be confirmed at the start of Year 4.
When students fail a study abroad year, either owing to interruption, non-engagement or
failure to achieve a pass mark, they will not be able to progress to Year 4 and must transfer
to an equivalent degree where there is no study abroad requirement.
7.7
Failure to Progress
Students who fail to meet the criteria for progression from one year to the next year normally
have the following options. It should be noted that option i) is most preferable on academic
grounds.
i) To register as a part-time revision student and retake the Course Units failed.
ii) To re-sit as an unregistered student.
iii) To apply for exceptional permission to progress.
iv) To leave UCL.
7.8
Failure in Course Units
Failure in courses may affect your ability to progress to the next stage of your degree
programme (see Sections 7.3-7.7).
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Re-entry to a formal written examination, part of an examination or any other form of
academic assessment, must be made at the next assessment period for which the student is
eligible – this is normally in the following academic session.
A student who, at their first entry, does not successfully complete an academic assessment
and who is not eligible for referred assessment (see below), may re-enter for assessment on
one more occasion, unless they have been awarded a degree, are eligible for the award of a
degree or have been excluded from UCL on the grounds of academic insufficiency, or as a
result of misconduct.
If a course unit is not passed after the second attempt, you will be deemed to have
irretrievably failed the course and this may mean that you will not be able accumulate to
minimum required passes to be awarded a classified degree. In such cases, your
registration on the programme will be terminated by the Examination Board.
Registering for Re-sits, Revision, or Substituting Courses
Re-sits involve retaking the failed examination or assessment element only, and re-sit
students do not attend classes. If you are taking a resit, you will automatically registered for
this on Portico. The higher of the marks achieved at the first attempt and the re-sit attempt
will apply.
Revision students will register as a part-time student to retake failed course units in full,
including attending all classes and completing all assessments.
Substitution of a failed course(s) may be permissible for revision students in up to 1.0
course unit, subject to Faculty approval. Substituted courses will be treated as a second
attempt and no further entry will be permitted if it is subsequently failed.
Marks of re-taken or substitute course units will be included in the calculation for the average
weighted mark for the year in which the course units were originally taken rather than in the
year that they were re-taken.
7.9
Award of an Honours Degree
Completing Course Units
(See section 7.2 for more information on being ‘complete’ in a course unit)
To be awarded an Honours Degree, a student on a three-year programme must be
complete in Twelve Course Units.
To be awarded an Honours Degree, a student on a four-year programme must be complete
in Sixteen Course Units.
Passing Course Units
For the consideration of an award of an honours degree, a student on a three year
programme must also pass minimum of 11 Course Units of which 3 Course Units must be
passed at Advanced Level.
For the consideration of an award of an honours degree on a four-year programme, a
minimum of 14.5 Course Units should be passed with three Course Units passed at
Advanced Level.
to gain the award. Where such requirements exist, they will be set out in the Syllabus
Handbook and Scheme of Award for you programme.
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Not achieving sufficient credits, or not passing compulsory or core units, may mean that you
may only be eligible for an award in a different field of study (i.e your degree title will be
different to your programme title) or that it is not possible for you to be awarded an honours
degree but only an ordinary degree (i.e a degree without honours) in your or a different field
of study.
The UCL regulations pertaining to the award of an honours degree can be found here. Full
details of all UCL’s academic regulations can be viewed here.
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8. Student Voice
8.1
Student Evaluation Questionnaires (SEQS)
Towards the end of each course, all students are invited to complete questionnaires so that
SSEES can obtain their opinion (anonymously) on course content and the tuition that has
been provided.
The results are collated and monitored by the Programme Co-ordinator. These are then
discussed by the SSEES Teaching Committee and the Staff-Student Consultative
Committee. This helps us to constantly review the academic provision at SSEES and to
ensure that we maintain our high standards. For this reason, these questionnaires are taken
very seriously and are an integral part of the teaching/learning process for both staff and
students.
Your co-operation in completing evaluation questionnaires is appreciated.
Students who spend time on study abroad will also have the opportunity to complete an
evaluation questionnaire on aspects of the teaching, living arrangements and other practical
matters.
8.2
Student Academic Representatives (STARS)
Student Academic Representatives
StARs (Student Academic Representatives) are elected to represent students’ views to UCL.
StARs sit on various committees at a course, faculty and University level, at which they act
as the voice of students, ensuring that UCL takes into account the needs of students in its
decision making processes. StARs achieve this through liaising with UCLU and UCL staff to
resolve issues.
During February StARs (Student Academic Representatives) are appointed for the
following groups:





First- and second- year undergraduates (18 month term)
Third-year undergraduates
Subsequent year undergraduates
Early years postgraduate researchers (18 month term)
Later years postgraduate researchers (in post until completion of course)
Details of what the role of a StAR involves and the support offered are set out below. For
more information on how StARs will be appointed in your department, please contact the
SSEES Academic Administration Manager.
Why should you become a StAR?
Because you…
…believe that students should have a say in the decisions that affect their experiences at
UCL.
…believe that you should take an active part in your own education.
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…believe that you could be a leader and empower others.
…want to take part in University life to the full.
…enjoy talking to fellow students and helping them.
…are determined to leave UCL with more than just a degree.
Being a StAR is an opportunity not to be missed. You can also gain a Certificate of
Experience in recognition of your contribution to students and UCL.
You can download the StAR Opportunity Profile here to see what the responsibilties are and
what opportunities there are for you to develop the role.
8.3
Staff-Student Consultative Committee (SSCC)
UCL requires each academic department to convene Staff-Student Consultative Committees
which meets at least twice in each academic year and report to the UCL Joint Staff-Student
Committee. Appointed StARS sit on the SSEES SSCC, and their contact details are
available here: http://uclu.org/school-of-slavonic-and-eastern-european-studies
The terms of reference for the SSCC are available in the UCL Academic Manual here:
http://www.ucl.ac.uk/academic-manual/part-7/sscc
Other SSEES and UCL Committees
Student Representatives also sit on the SSEES Teaching Committee which meets once or
twice a term, the Library and Information Resources Committee and other UCL Committees
including Council (UCL’s governing body) and the Academic Board.
The nomination/election of student members to committees is mostly the responsibility of the
UCL Students' Union. You can get further information from the Education and Welfare
Officer of the Union. Details of which UCL committees include student members (and in what
capacity) are available through Union representatives.
8.4
Programme Evaluations
In addition to providing feedback on individual courses, you will also be invited to provide
your feedback on your whole programme through end of year programme evaluations and
the National Student Survey at the end of your final year.
The results of these surveys are closely monitored by the SSEES Teaching Committee and
used to improve the student learning experience.
8.5
Grievances (Appeals) and Complaints
UCL has an established grievance procedure for dealing with formal representations from
students and a centralised complaints procedure. Details of these are available online at:
http://www.ucl.ac.uk/academic-manual/part-5/student-grievance-procedure and
http://www.ucl.ac.uk/academic-manual/part-8/ccp
Please note that there are time limits within which formal representation can be made.
Any student who feels aggrieved and considers making a representation is required to
discuss the matter informally in the first instance with your Personal Tutor, the Programme
Coordinator, the Departmental Tutor, your Faculty Tutor, or, in some cases, the Academic
Administration Manager. You should not contact the Chair of the Board of Examiners.
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Students may also seek advice from the UCL Union Rights and Advice Office (tel: 020 7679
2533/2507 or http://www.uclunion.org/get-advice/).
UCL regulations will normally apply if you are undertaking studies elsewhere, or you are
studying for a joint programme and your primary registration is at UCL.
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9. Student Code of Conduct & NonAcademic Regulations
9.1
Code of Conduct
UCL enjoys a reputation as a world-class university. It was founded on the basis of equal
opportunity, being the first English university to admit students irrespective of their faith and
cultural background. It was the first university in England to admit women.
UCL expects its members to conduct themselves at all times in a manner that does not bring
UCL into disrepute, this includes conduct whilst not on UCL premises.
Good conduct means:
In general
 Realising that you are an ambassador for UCL and behaving accordingly. This
applies anywhere and at anytime but is particularly important in the local community
around UCL, whilst on fieldwork, whilst on other study away from UCL, on the sports
field and whilst engaged in any other UCL-related activity;
 Recognising the diversity of the UCL community and not discriminating against
others on the basis of their: age, ethnic origin, race, nationality, membership of a
national minority, culture, language, religious faith or affiliation or lack thereof,
political affiliation or opinions or lack thereof, sex, gender, gender identity, sexuality,
sexual orientation, marital status, caring or parental responsibilities, illness, ability or
disability, mental health status, medical condition, physical appearance, genetic
features, parentage, descent, full or part-time student status, socio-economic
background, employment status, trade union affiliation, spent or irrelevant criminal
convictions or any other irrelevant distinction;
 Acting responsibly;
 Being honest;
 Being considerate, respectful and courteous towards others;
 Behaving in a respectful manner towards others so that they do not feel that they are
being harassed or bullied;
 Abiding by the law.
Whilst learning
 Following the rules laid down by UCL for academic activity, the use of the Library,
Information Services and other services;
 Being punctual for classes and other appointments;
 Informing the relevant person if you are going to be absent or delayed for an activity
where you are expected to attend;
 Being aware of the advice and assistance available on academic and other matters
from sources such as personal, programme and departmental tutors;
 Seeking help for yourself when you need it.
Around UCL
 Showing respect for UCL property;
 Informing yourself of UCL health and safety policies and following them;
 Playing your part in maintaining security and being prepared to produce your identity
card when requested;
 Caring for the environment at UCL by:
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o
o
o
o
respecting buildings, spaces and facilities;
recycling and disposing of litter responsibly;
being aware of UCL's advice for saving energy;
showing consideration for others regarding noise (e.g. switching mobile
phones off in classes).
Social and sporting behaviour
 Showing good sportsmanship whilst taking part in sporting activities;
 Refraining from exhibiting displays of drunken or loutish behaviour;
 Ensuring that any activity you engage in using the internet, including virtual learning
environments (e.g. Moodle), social networking sites (e.g. My Space, Faceboook,
Twitter etc ), blogs or other web resources, refrains from causing offence and could
not be regarded as bullying or harassment;
 Respecting the right of freedom of speech provided it is within the law .
Awareness and caring for others
 Being aware of the help and support available at UCL from sources such as the
Student Counselling Service, Disabilities Advice, the Dean of Students (Welfare) and
the UCL Union Rights and Advice Centre;
 Showing consideration for the welfare of your friends and peers and, if appropriate,
providing advice on seeking help
9.2
Non-Academic Regulations
Concerning these regulations on conduct, please refer to http://www.ucl.ac.uk/currentstudents/guidelines for information on the following;









Computer Use (& Misuse) - http://www.ucl.ac.uk/isd/students/regulations
Copyright, Design and Patents Act - http://www.ucl.ac.uk/library/copyright/
Plagiarism - http://www.ucl.ac.uk/current-students/guidelines/plagiarism
Publishing - http://www.ucl.ac.uk/Library/scholarly-communication/
Registry Service Standards - http://www.ucl.ac.uk/currentstudents/guidelines/services_standards
UCL – Student Relationship - http://www.ucl.ac.uk/current-students/guidelines/srs/srs
UCL Data Protection - http://www.ucl.ac.uk/privacy/data-protection
Intellectual Property Rights - http://www.ucl.ac.uk/currentstudents/guidelines/intel_prop_rights
Monitoring of Engagement - http://www.ucl.ac.uk/currentstudents/guidelines/monitoring_engagement
Links to other UCL policies that relate to conduct
Discipline Code and Procedure - http://www.ucl.ac.uk/silva/academic-manual/part-g/g19
Race equality - http://www.ucl.ac.uk/hr/docs/race_equality.php
Harassment and Bullying - http://www.ucl.ac.uk/hr/docs/harassment_bullying.php
IS regulations - http://www.ucl.ac.uk/is/regulations.html
Library regulations - http://www.ucl.ac.uk/Library/regs.shtml
Student Accommodation General Regulations - http://www.ucl.ac.uk/prospectivestudents/accommodation/applications/conditions
Academic regulations - http://www.ucl.ac.uk/registry/ucl-staff/academic-regulations-students/
Examinations and Awards - http://www.ucl.ac.uk/current-students/exams_and_awards
Health and Safety - http://www.ucl.ac.uk/efd/safety_services_www/
Security - http://www.ucl.ac.uk/efd/security/
Guidelines for Good Practice on Fieldwork http://www.ucl.ac.uk/efd/safety_services_www/guidance/fieldwork/acop.pdf
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Freedom of Speech policy (tbc) - http://www.ucl.ac.uk/academic-manual/part-c/c20
Links to sources of advice and assistance
Dean of Students' Office - http://www.ucl.ac.uk/dean-of-students/
Student Counselling Service - http://www.ucl.ac.uk/student-counselling/
Student Disability Services - http://www.ucl.ac.uk/disability/
Student Support - http://www.ucl.ac.uk/current-students/support
UCL Union - http://www.uclu.org/
UCL Union Rights and Advice Centre - http://www.uclunion.org/get-advice/
Energy saving information - http://www.ucl.ac.uk/youhavethepower/
9.3
Data Protection
University College London is required by law to comply with the Data Protection Act, 1998. It
is the commitment of the College to ensure that every current employee and registered
student complies with this Act to ensure the confidentiality of any personal data held by the
College, in whatever medium. This Act came into force on 1 March 2000.
In addition, SSEES needs to hold data about you in order to carry out its normal
administration. That is, we collect, store, use and disclose the data for purposes connected
with your studies, your health and safety and for other legitimate reasons. We are committed
to maintaining your personal information in a manner which meets the requirements of the
Data Protection Act and will take any reasonable steps to ensure that your personal data is
kept secure against unauthorised access, loss, disclosure or destruction. SSEES will not
pass on your personal data to any third party without your consent unless required to do so
by law or regulation.
You will be given information about the ways in which SSEES holds data about you and your
rights in relation to that data. If you have any questions about Data Protection guidelines and
procedures please contact the SSEES Data Protection Co-ordinator, Lesley Pitman by email
at l.pitman@ssees.ucl.ac.uk.
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10. What to do when you have problems
10.1 The Students Union
The Students Union is run by students for the students (http://www.uclu.org/). As well as
providing the focus of student social life in UCL, the Union offers a wide range of services
and can provide guidance and practical assistance. At SSEES you have your own site
Executive, including a student Welfare Officer. The SSEES Students' Union office is located
on the fifth floor, 16 Taviton Street.
10.2 Academic Problems
If you are experiencing problems keeping up with work or are unable to meet a deadline, or if
you are having difficulties with a particular course, you should first speak to your Personal
Tutor or to the relevant Course Tutor. The Departmental Tutor and the Programme Coordinator may also be able to help.
10.3 Personal Problems
If you are experiencing personal problems, the person best equipped to help you is your
Personal Tutor. S/he will liaise with your tutors or other members of staff on your behalf, if
you want him/her to, and will endeavour to point you in the right direction to sort out any
problems. If your personal problems are affecting your academic performance, then you
should also speak with your tutors so that they can make allowances for these issues. They
can only help you if they know what is going on! UCL also offers a counselling service for
any student who feels that they would benefit from it. Appointments to see a counsellor can
be made at the Counselling Service at 3-4 Taviton Street
(http://www.ucl.ac.uk/studentcounselling/index_home).
10.4 Welfare Problems
The SSEES Students Union has a Welfare Officer who can provide help, counselling and
support. Further assistance is available through the UCL Students Union
(http://www.uclu.org/) where officers can advise on legal, financial and contractual situations,
and can intervene on your behalf with third parties. For issues affecting registration, such as
financial hardship or residency problems, you should arrange to see the Faculty Tutor, who
may also be consulted over major academic problems. Students should seek the advice of
the Dean of Students if facing major financial problems.
10.5 Financial Problems
UK students who have exhausted other sources of funding (loans etc.) may apply for
assistance from the Access to Learning Fund (ALF), which can help with high private rents,
child care facilities, or expenses connected with periods of study abroad
(http://www.ucl.ac.uk/current-students/financial-support/alf/). Application forms for Access
Funds can be obtained from the Rights and Advice Centre in the UCL Students Union. For
UK students, Hardship Loans of up to a maximum of £500 are available from the Student
43 | P a g e
Loans Company provided that you have already obtained a full Student Loan and received
the first instalment of that full loan. Enquiries and applications for this loan should be made
to the Student Finance Office in the Registry. For further details of this and other financial
matters, please see http://www.ucl.ac.uk/current-students/money.
10.6 Health Problems
You are advised to register with the UCL Health Centre at 3 Gower Place on arrival at
SSEES. The Health Centre provides medical assistance and can also help in cases of stress
or with psychological problems.
10.7 Health and Safety Matters
The attention of all UCL employees is drawn to their legal responsibilities, under Section 7
of the Health and Safety at Work etc. Act 1974, to take reasonable care of themselves and
all others who may be affected by their acts and omissions, and to co-operate with UCL in
enabling UCL to discharge its legal duties with regard to health and safety by complying with
this Policy. It shall be a condition of registration of students and the terms of attendance of
academic visitors that they also co-operate with UCL by complying with this Policy. In
particular, in the event of a fire alarm sounding in a UCL building, all staff, students and
visitors must evacuate the building and only re-enter upon the instruction of the UCL Fire
Officer, members of Security, or the senior Fire Brigade officer in attendance.
SSEES Safety Policy
The Statement of Safety Policy describes the organisational structure for health and safety
management in SSEES. A copy is displayed on the Main Safety Notice Board (fourth floor
auxiliary-lift foyer) or can be downloaded from http://www.ssees.ucl.ac.uk/SafetyPolicy.pdf.
This Policy should be read in conjunction with the SSEES Safety Arrangements which can
be viewed at http://www.ssees.ucl.ac.uk/safetyarrangements.htm. The documents are
reviewed regularly in consultation with the UCL Area Safety Officer to conform with Policy
and Arrangements issued by the UCL Health and Safety Management Team.
SSEES Safety Arrangements
The document provides information on the specific arrangements that are in place at SSEES
for the management of health and safety. Any queries or concerns should be directed to the
SSEES Safety Officer or Departmental Safety Representative who will take appropriate
action and bring the concern to the attention of the SSEES Health and Safety Committee
http://www.ssees.ucl.ac.uk/intranet/committees.htm.
SSEES Safety Officer
Maria Widdowson - fourth floor Room 410, Ext. 28804
10.8 Emergency Situations
Fire
All staff and students must familiarise themselves with exit routes and assembly areas to be
used in the event of fire. Fire notices providing this information are prominently displayed
throughout SSEES premises. Fire doors must not be wedged open at any time. Corridors
should be kept clear and not used for storage of excess furniture or equipment.
44 | P a g e
If you discover a fire:



Phone 222
Evacuate the premises via fire escapes (do not use lifts)
Proceed to the designated Assembly Point as indicated on Fire notices or directed by
Fire Marshals
In the event of the Fire Alarm Sounding:

Ensure that any people under your supervision leave immediately via designated fire
escape routes
Lifts should not be used under any circumstance. Any person unable to leave the building by
means of stairs, should be escorted to a designated fire refuge/call point as far away as
possible from smoke and fire. A Fire Brigade officer or Fire Marshal in attendance must be
informed immediately of their location.
Accidents
In the event of ill-health, accident or injury at work the following action should be taken:
Major:




Phone 222
State location and telephone number
Give details of Accident
Obtain assistance from nearest First Aider
Minor:


Obtain assistance from nearest First Aider, or
Escort the person who needs medical attention to the UCL Hospital Accident &
Emergency Department, Grafton Way, London WC1E 6AU Tel: 0207 388 7215 (A&E
Direct Line)
First Aid
The following SSEES staff are competent to administer First Aid:
First Aider
Sue Cole
Rm. 410, Ext 28800
First Aid appointed
person
Maria Widdowson
Rm. 410 Ext 28804
First aid boxes are held at the following locations:
SSEES Library
Issue Desk
Ext 28701
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SSEES Administration
Room 341, Room 409
28770, 28800
Accident Reporting
All accidents occurring within SSEES premises, or arising from SSEES activities, must be
reported using the standard UCL Accident/Incident Report Form. It is also important to report
incidents and near-miss accidents so that an investigation can be carried out and
appropriate controls put in place at the earliest opportunity. Forms are available from Room
341, 409, or can be downloaded from:
http://www.ucl.ac.uk/efd/safety_services_www/guidance/accidents/
Smoking, Eating and Drinking
UCL operates a NO SMOKING policy and, accordingly, smoking is not permitted in any part
of the SSEES premises.
Eating and drinking is only allowed in the Junior Common Room. A manager may specify
special areas where eating and drinking are not allowed. Please note, there are special rules
that apply to SSEES Library areas and these must be observed.
For some students, it may be appropriate to interrupt their studies (see section 2.1 of the
UCL Academic Regulations for Student Undergraduate Programmes, 2013-2014 Academic
Session at http://www.ucl.ac.uk/ras/acd_regs)
_________________________________________
46 | P a g e

undergraduate student handbook 2014-15

Transcription

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