204S - ITS

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204S – Servers and Peripheral Components
Term Contract:
Effective Dates:
Bid Document:
Addendum:
Administrator:
Email:
Phone:
Fax:
204S
October 01, 2010 through March 31, 2015
IFB ITS-005162
Addendum 1 to IFB ITS-005162
Debbie Patterson
debbie.patterson@nc.gov
919-754-6619
919-715-8549
Scope
This contract includes Servers and Peripherals as defined below:

Server Units – Rack-mounted, blades and tower models

Peripheral Options – Peripherals must be able to attach to, work with, and be
supported by the Server Units and the architecture described elsewhere
herein. Peripherals must be present with the general offerings of the
manufacturer, and as such, normally available from the manufacturer
represented. Peripherals considered within the scope of this contract are
memory, hard drives, racks, additional processors, etc. Peripheral Options
purchased by themselves, under $5,000, may be purchased under this
contract but is not mandatory.
This contract does not include the following products:
 Desktops, Laptops, Tablets, and Related Peripherals. (See State Term
Contract 204A)
 Smartphones, handhelds, and other portable client devices that require
cellular broadband services to provide intended functionality
 Thin Clients
 Itanium, SPARC, or Power Series (aka UNIX) Workstations/Servers and
Peripheral Components
 Mobile Ruggedized Computers
 Printers and Printer Peripheral Components
 Digital Cameras
 Hubs, Routers and Switches
 Uninterruptible Power Systems (UPS) and Surge Protectors
 Projectors
 Software (other than OEM version of operating system and system drivers
and tools)
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January 8, 2015
This contract is a MANDATORY Statewide TERM Contract for the use of Executive
Branch State Governmental Agencies and is a Convenience Contract, not
mandatory, for the use of non-State Agencies permitted by law. Non-State Agencies
presently include the North Carolina University System and its member campuses,
Instructional components of the Department of Public Instruction, Instructional
components of the Department of Community Colleges, as well as Local (Municipal
and County) Governments.
Agencies with the need to acquire equipment not covered by this contract are required to
comply with IT Procurement Rules, Policies and Procedures.
Manufacturer Brand / Pricing
To obtain pricing, click on the below vendor name or go to NC E-Procurement @ Your
Service and use the Punchout Catalog in e-Procurement.
Server Units
Discount Off List Price
Dell
All Dell Category A Servers - 8.50%
All Other Laptops – 20.00%
Hewlett-Packard
(www.hp.com/buy/northcarolina)
Discount Range – 18.00% - 25.00%
Lenovo (x86 Servers only)
(formerly IBM x86 Servers)
16.00%
Peripherals
Discount Off List Price
Dell
3.00%
Hewlett-Packard
(www.hp.com/buy/northcarolina)
Discount Range – 7.00% - 25.00%
Lenovo
16.00% off List Price
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January 8, 2015
Ordering and Vendor Contact Information
Vendor
Dell Marketing L.P.
NOTE: All of the email
addresses have
underscores_ between
the first and last names.
Send Orders To:
Dell Marketing L.P.
(State Contract 204A/S)
One Dell Way, RR8 MS-8741
Round Rock, TX 78682
Fax: (866) 501-8285
Local Representatives for State Government
David Bailey (Inside Sales)
david_b_bailey@dell.com
Phone: 800-274-7799, Ext. 513-9417
Fax: 512-283-8421
Mark Solomon (Outside Sales)
Mark_m_Solomon@dell.com
Phone: (910) 467-5897
Local Representatives for Local Government, K-12, &
Higher Education
Sean Lough (Inside Sales for UNC System & WinstonSalem Forsyth County Schools)
Sean_Lough@dell.com
Phone: 800-981-3355, Ext. 513-9314
Fax: 512-283-3586
Kimberly Williamson (Inside Sales for NC State University,
Durham, Guilford, Gaston, & Mecklenburg Schools)
kimberly_williamson@dell.com
Phone: 800-274-7799, Ext. 513-9414
Fax: 512-283-1750
David Bailey (Inside Sales for NC State University, ECU,
ECSU, & UNC-Pembroke)
david_b_bailey@dell.com
Phone: 800-274-7799, Ext. 513-9417
Fax: 512-283-8421
Tracey Fries (Outside Sales- Local Govt., Community
Colleges, & K-12)
tracey_fries@dell.com
Phone: 919-917-3389
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January 8, 2015
Vendor
Dell Marketing L.P.
Kevin Childs (Outside Sales- Local Govt., Community
Colleges, & K-12)
kevin_childs@dell.com
Phone: 512-513-8058
Fax: 512-283-0314
Sam Moore (Outside Sales- Local Govt. Only)
Sam_r_moore@dell.com
Phone: 704-904-4088
Fax: 704-541-8681
Jim Rigney (Outside Sales – Higher Education/UNC
System)
Jim_Rigney@dell.com
Phone: 919-349-6617
Stowe Smith (Outside Sales- NC State University,
Durham, Guilford, Gaston, & Mecklenburg Schools)
Stowe_Smith@dell.com
Phone: 803-548-4226
Fax: 704-973-9492
Dell Authorized Resellers
Cambridge Computer Services (Dell Authorized
Reseller)
(Dell State Contract 204A)
271 Waverley Oaks Road, Suite 301
Waltham, MA 02452
Fax: (781) 250-3100
Cambridge Computer Local Representative Education &
Govt.
Jim Gordon (Account Manager)
jgordon@cambridgecomputer.com
Phone: (781) 250-3220
Scott Gay (Account Manager)
sgay@cambridgecomputer.com
Phone: (781) 250-3030
Data Networks (Dell Authorized Reseller)
(Dell State Contract 204A)
2500 Regency Parkway
Cary, NC 27518
Fed ID: 52-1302743
Fax: (800) 926-2005
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January 8, 2015
Vendor
Dell Marketing L.P.
Data Networks (Dell Authorized Reseller)-continued
Data Networks Local Representatives Education & Govt
Kara Jones (Inside Sales/Customer Support)
kjones@datanetworks.com
Phone: (800) 283-6387
Jennifer Hillesland (Local Sales Representative)
jhillesland@datanetworks.com
Phone: (919) 270-0318
The Davenport Group (Dell Authorized Reseller)
(Dell State Contract 204A/S)
4166 Lexington Ave. North
St. Paul, MN 55126
Fax: (651) 765-0774
The Davenport Group Local Representative Education &
Govt.
Paul Clifford (Account Representative)
pclifford@davenportgroup.com
Phone: (651) 402-6387
Dynamic Quest, Inc. (Dell Authorized Reseller)
(Dell State Contract 204A/S)
4821 Koger Blvd.
Greensboro, NC 27407
Fax: (336) 370-0594
Dynamic Quest Local Representative Education & Govt.
Cliff Bean (Sales Manager)
cbean@dynamicquest.com
Phone: (336) 370-0555, Ext. 4610
Encore Technology Group, LLC (Dell Authorized
Reseller)
(Dell State Contract 204A/S)
900 East Main Street, Suite T
Easley, SC 29640
Fax: (864) 307-2217
Encore Tech. Local Representative Education & Govt.
Wade Durham (Sales Representative)
ncsales@encoretg.com
Phone: (864) 307-2117
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January 8, 2015
Vendor
Dell Marketing L.P.
Goddard Technical Services (Dell Authorized
Reseller)
(Dell State Contract 204A/S)
301 McCullough Drive, Fourth Floor
Charlotte, NC 28262
Fax: (704) 936-5701
Goddard Tech. Local Representative Education & Govt.
Steve Ross (Sales Representative)
sross@gtechserv.com
Phone: (704) 936-5711
Syscom Technologies (Dell Authorized Reseller)
(Dell State Contract 204A/S)
2160 Kingston Court, Suite A
Marietta, GA 30067
Fax: (770) 933-4788
Syscom Tech. Local Representative Education & Govt.
Chris Luley (Account Manager)
cluley@syscomtechnologies.com
Phone: (404) 275-4212
Tiber Creek Consulting (Dell Authorized Reseller &
HUB Vendor)
(Dell State Contract 204A/S)
10130 Mallard Creek Road, Suite 300
Charlotte, NC 28262
Fax: (704) 414-3801
Tiber Creek Local Representatives Education & Govt
Sheila Sentelle (Account Manager – Western NC)
sheila.sentelle@tibercreek.com
Phone: (828) 342-2488
David Lloyd (Account Manager – Eastern NC)
David.lloyd@tibercreek.com
Phone: (704) 441-5405
VeriStor Systems (Dell Authorized Reseller)
(Dell State Contract 204A/S)
3308 Peachtree Industrial Blvd.
Duluth, GA 30096
Fax: (678) 990-1597
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January 8, 2015
Vendor
Dell Marketing L.P.
VeriStor Systems (Dell Authorized Reseller) continued
VeriStor Systems Local Representatives Education & Govt.
Michael Arnold (Account Manager)
marnold@veristor.com
Phone: (704) 998-5880
Andy Rickman (Regional Manager)
arickman@veristor.com
Phone: (678) 990-1593, Ext. 126
Hewlett-Packard
Send Orders To:
Hewlett-Packard Company
(State Contract 204A/S)
Attn: Order Entry
8000 Foothill Blvd.
Roseville, CA 95747
Fax: (800) 386-1118
(For Servers Only)
Local Representatives for State and Local Government,
K-12, and Higher Education Sales
John Camp (Enterprise Account Manager)
john.camp@hp.com
Phone: (704) 264-5856
Zach Thomas (Inside Sales for State Government and
Higher Education)
zach.thomas@hp.com
Phone: (800) 277-8988, Ext. 7815782
Harrison Cunningham (Inside Sales for K-12 and Local
Government)
hcunningham@hp.com
Phone: (800) 277-8988, Ext. 7812902
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January 8, 2015
Vendor
Hewlett Packard
HP Authorized Resellers
Applied Data Technology (Authorized HP reseller &
HUB Vendor)
(HP State Term Contract 204A/S)
8515 Crown Crescent Court
Charlotte, NC 28227
Fax: 704-847-3077
Local Primary Representative
Lisa Windle
lisa.windle@applieddatatech.com
Phone: 800-267-1419
CDWG (HP Authorized Reseller)
(HP State Term Contract 204A/S)
230 N Milwaukee Ave
Vernon Hills, IL 60061
Fax: 847-968-0952
Local Representatives for Government and Education
Nicole Tuzzolino (Inside Sales)
nicotuz@cdw.com
Phone: (866) 850-5223
Kyle Irwin (Inside Sales)
kyleirw@cdw.com
Phone: (866) 769-8287
Local Representative for K-12
Isaac Price
isaac.price@cdwg.com
Phone: (866) 858-2394
Local Representative for Higher Education
Paul Huzi
paul.huzi@cdwg.com
Phone: (866) 687-2917
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January 8, 2015
Vendor
Hewlett Packard
Electronic Systems Inc. (ESI) – (HP Authorized
Reseller)
(HP State Term Contract 204A/S)
369 Edwin Drive
Virginia Beach, VA 23462
Fax: (757) 497-2095
Local Primary Representatives
John Hagerty (Outside Sales – State & Local Govt. & K-12)
john.hagerty@esi.net
Phone: (804) 412-4449
Gary Lynn (Outside Sales – Higher Education)
gary.lynn@esi.net
Phone: (757) 217-1266
High Performance Technologies (HP Authorized
Reseller)
(HP State Term Contract 204A/S)
11111 Carmel Commons
Suite 340
Charlotte, NC 28226
Fax: (704) 414-2362
Local Representative for Govt. and Education
Blake Tinsley
blake.tinsley@highperftech.com
Phone: (803) 322-3237
Logicalis (HP Authorized Reseller)
(HP State Term Contract 204A/S)
34505 W. Twelve Mile Road
Suite 210
Farmington Hills, MI 48331
Fax: (248) 671-0528
Local Primary Representative
Wayne Murray
wayne.murray@us.logicalis.com
Phone: (704) 607-9867
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January 8, 2015
Vendor
Hewlett Packard
Netcom Business Solutions, Inc. (HP Authorized
Reseller)
(HP State Term Contract 204A/S)
2900 Village Drive
Fayetteville, NC 28304
Fax: (910) 486-4937
Local Representatives for Government and Education
Alice Dodd (Inside Sales)
alice@netcombsi.com
Phone: (888) 638-8880
Todd Jordan (Outside Sales)
tjordan@netcombsi.com
Phone: (888) 638-8880
NetDirect Systems (HP Authorized Reseller)
(HP State Term Contract 204A/S)
2524 Reliance Ave.
Apex, NC 27539
Fax: (919) 858-0552
Local Primary Representative
Jim Bartis
jbartis@netdirectsystems.com
Phone: (919) 249-1504
NWN Corporation (HP Authorized Reseller & HUB
Vendor)
(HP State Term Contract 204A/S)
860 Aviation Parkway, Suite 1000
Morrisville, NC 27560
Fax: (919) 653-4401
Local Primary Representatives
Sherri McEvoy (Inside Sales)
smcevoy@nwnit.com
Phone: (919) 653-4447
Shannon Ludwig (Outside Sales)
sludwig@nwnit.com
Phone: (919) 653-4422
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January 8, 2015
Vendor
Hewlett Packard
Virtucom (HP Authorized Reseller & HUB Vendor)
(HP State Term Contract 204A/S)
6610 Bay Circle, Suite E
Norcross, GA 30071
Fax: 770-908-8007
Local Primary Representatives
Tim Prince (Inside Sales)
tprince@virtucom.com
Phone: (800) 890-2611, Ext. 203
Sean Bevan (Inside Sales)
sbevan@virtucom.com
Phone: (800) 890-2611, Ext. 258
Aubrey Chamberlain (Outside Sales)
chamberlain@virtucom.com
Phone: (800) 890-2611, Ext. 301
Lee Prince (Outside Sales)
lprince@virtucom.com
Phone: (800) 890-2611, Ext. 250
Lenovo
Send Orders To:
Lenovo (United States) Inc.
(State Contract 204S)
1009 Think Place,
Morrisville, N.C. 27560
Fax: (919) 257-4989
Local Representatives for Govt. and Education
Jason Cashwell (x86 Enterprise Account Manager)
jcashwell@lenovo.com
Phone: (919) 880-3143
Elaine Brennan (x86 Enterprise Inside Account Manager)
mbrennan@lenovo.com
Phone: (416) 383-2709
Local Representative for State & Local Govt.
Andrew Parker (Inside Sales)
aparker@lenovo.com
Phone: (919) 294-5708
Joey Savago (State & Local Govt. Account Manager)
jsavago@lenovo.com
Phone: (704) 564-5571
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January 8, 2015
Vendor
Lenovo
Local Representatives for K-12 and Higher Education
Kori Christensen (Inside Sales)
kchristensen@lenovo.com
Phone: (919) 804-6838
Ashley Smith (Inside Sales)
asmith7@lenovo.com
Phone: (919) 804-5686
Michael Kelley (Outside Sales)
mjkelley@lenovo.com
Phone: (919) 244-6455
Jerry Raleigh (Outside Sales)
rjerry@lenovo.com
Phone: (919) 782-9930
Local Representatives for Higher Education
Pete Paldino (Inside Sales)
ppaldino@lenovo.com
Phone: (919) 294-2890
Tanya Brockwell (Outside Sales)
tgb@lenovo.com
(919) 294-0596
Lenovo Authorized Resellers
Datatrend Technologies, Inc. (Authorized Lenovo
reseller)
(Lenovo State Contract 204A/S)
2090 Rugby Avenue
College Park, GA 30337
Email Orders: ben.poole@datatrend.com
Local Primary Representative
Ben Poole
ben.poole@datatrend.com
Phone: (770) 231-4718
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January 8, 2015
Vendor
Lenovo
Mainline Information Systems (Authorized Lenovo
reseller)
(Lenovo State Contract 204A/S)
1700 Summits Lake Drive
Tallahassee, FL 32317
Fax: (800) 273-1791
Local Primary Representative
John Nicosia
john.nicosia@mainline.com
Phone: (781) 727-3327
Meridian IT Solutions (Authorized Lenovo reseller)
(Lenovo State Contract 204A/S)
9 Parkway North, Suite 500
Deerfield, IL 60015
Fax: (847) 444-8502
Local Primary Representative
Chad Morgan
cmorgan@onlinemeridian.com
Phone: (919) 522-7471
Technologent (Authorized Lenovo Reseller) & HUB
Vendor
(Lenovo State Term Contract 204A/S)
2824 Croix Place
Raleigh, NC 27614
Fax: (303) 296-3369
Local Primary Representative for State & Local Govt., K-12,
and Higher Education
Darryl Moss
darryl.moss@technologent.com
Phone: (919) 349-5443
Alternate Representative for State & Local Govt., K-12, and
High Education
Greg Hoffman
greg.hoffman@technologent.com
Phone: (303) 606-7618
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January 8, 2015
Vendor
Lenovo
Yorel, a Corus 360 Company (Authorized Lenovo
Reseller)
(Lenovo State Term Contract 204A/S)
130 Technology Pkwy
Norcross, GA 30092
Fax: (919) 875-1528
Local Primary Representative for State & Local Govt., K-12,
and Higher Education
Todd Cannady
toddc@corus360.com
Phone: (919) 532-2111
Abnormal Quantity
Any requirement that exceeds $75,000 must be forwarded to the Statewide IT
Procurement Office for approval. The Statewide IT Procurement Office, in consultation
with the using Agency, may process the request in one or more of the following ways:
1. Purchase may be authorized at current pricing with current Vendor(s)
2. Additional discounts from current pricing level may be negotiated with current
Vendor(s) or approved authorized dealers
3. A separate Invitation for Bids may be issued for the requirement
4. The request may be included in the next scheduled Bulk Purchase
Transportation Charges
FOB – Destination
Freight, handling and distribution charges are included in the price of each item. All
shipments are for Inside Delivery.
Delivery
Vendor will complete delivery within twenty-one (21) consecutive calendar days after
receipt of a Purchase Order.
Return of Merchandise
Merchandise may be returned thirty (30) days from date of delivery without penalty. The
Agency should contact the Vendor for their restocking fee policy after thirty (30) days.
Warranty
The Vendors warrant that all equipment furnished under this contract will be new, of
good material and workmanship. The warranty will be for a minimum period of twelve
(12) months from date equipment is put into operation. Such replacement shall include
all parts, labor, and transportation cost to the location where equipment is down, free of
any charge to the owner or his representative.
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January 8, 2015
Extended Warranties/Service Options
Extended warranty/service options to include quicker resolution of hardware problems
and after hour support may be offered. Agencies may elect to enroll in one or more
extended service options offered by issuing appropriate Purchase Order for said option.
Extended Warranty/Service Options may be renewed upon written notice (Purchase
Order) by the Agency no later than thirty (30) days prior to the expiration date of the
initial acceptance of the Warranty/Service options. Any Extended Warranty/Service
agreements shall be subject to the terms of this contract.
Environmental Programs
All Desktops, Portable Units, and Monitors offered under this contract shall meet or
exceed the EPA Energy Star Requirements and shall meet or exceed the EPEAT Silver
requirements.
Taxes
Prices do not include North Carolina sales or use taxes.
Value Added Services
Contract related value added services may be provided by the Vendors. Value added
services may be, but are not limited to, training, installation, leasing, asset tagging or
imaging. These additional services will be negotiated by the Agency with the contract
holder in accordance with IT Policies and Procedures. The Agency is responsible for
reviewing and amending if necessary the scope of work, lease agreement, etc. prior to
order placement.
Below is a list of maximum pricing for certain Value Added Services offered by the
Vendors. Agencies may negotiate lower pricing with the Vendors depending upon the
size and scope of the services needed for a particular procurement.
Value Added
Service
Custom Imaging:
For Servers
Dell - $45.00
Hewlett Packard - $69.70
Lenovo - $2500.00 one time set up fee per image + $150.00/unit
Asset Tagging
Dell - $7.00
Hewlett Packard - $9.02
Lenovo - $20.00
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January 8, 2015
Installation
Dell - $126.80 (One to Four Units)
$93.90 (Five to 99 Units)
Hewlett Packard - $164.00
Lenovo – Call for Pricing
Dell - $28.00
Managed
Logistics/Staggered
Hewlett Packard – No Charge
Delivery
IBM – Call for Pricing
Amendments:
October 21, 2010 – added DataNetworks as Dell Reseller. Added Mainline, Sirius, and Yorel as
IBM authorized Resellers.
November 1, 2010 – added Meridian and Datatrend as IBM Resellers. Updated Dell Contact
Information.
November 9, 2010 – added CDWG as a Lenovo Reseller.
February 18, 2011 – added En Pointe Technologies as a Lenovo Reseller; added BlueRange
Technologies as an IBM Reseller.
March 16, 2011 – updated HP contact information
April 15, 2011 – Added Alphanumeric Systems, Inc. and CSI Technology Outfitters, Inc. as Dell
Resellers. Updated HP contact information.
April 26, 2011 – Added VeriStor Systems as a Dell Reseller.
April 27, 2011 – Added CDWG as an IBM Reseller
May 6, 2011 – Updated HP Contact Info.
May 26, 2011 – Updated DataNetworks contact information.
June 14, 2011 – Updated HP Contact Info. Updated Lenovo Contact Info.
July 13, 2011 – Updated HP Contact Info.
August 2, 2011 – Updated DataNetworks contact information
September 30, 2011 – 1st Contract Renewal Option; Updated Vendor Contact Info. for Dell,
Lenovo, and IBM.
January 24, 2012 – Updated Alphanumeric Contact information.
February 29, 2012 – Added Alphanumeric as Lenovo Reseller.
March 16, 2012 – Added Cambridge Computer Services as Dell Reseller
March 30, 2012 – Added Fortress Systems Intl as Lenovo Reseller
April 26, 2012 – Updated Lenovo Contact Information
May 1, 2012 – Added The Davenport Group as Dell Reseller
August 17, 2012 – Updated DataNetworks contact information.
September 27, 2012 – 2nd Contract Renewal Option; Updated Vendor Contact Info. for Dell, IBM,
Lenovo, & Hewlett Packard. Added HP designated resellers – Applied Data Tech., CDWG,
Logicalis, NetDirect, NWN, & Virtucom.
October 8, 2012 – Added Netcom as HP designated reseller.
October 31, 2012 – Updated Alphanumeric & CDWG Contact Info.
November 21, 2012 – Added Technologent as an IBM designated reseller. Removed Blue
Range Technology as IBM designated reseller.
December 20, 2012 – Updated HP Contact Information
January 25, 2013 – Updated Dell and Alphanumeric Contact Information.
February 15, 2013 – Added Go-Compute Inc. as IBM Reseller.
Removed Datatrend
Technologies as IBM Reseller. Added Ricoh USA Inc. as a Lenovo Reseller.
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January 8, 2015
April 25, 2013 – Add High Performance Technologies as a HP Reseller.
May 3, 2013 – Updated CDWG Contact Information. Deleted Alphanumeric Systems as Dell
Reseller.
May 9, 2013 – Added Dynamic Quest, Goddard Technical Services, and Syscom Technologies
as Dell Resellers. Changed CSI Technology Outfitters name to Encore Technology Group.
June 7, 2013 – Added Electronic Systems Inc. (ESI) as HP designated reseller.
August 23, 2013 – Updated Lenovo contact information.
September 30, 2013 – Contract extended through December 31, 2013. Updated HP Contact
information.
October 24, 2013 – Updated HP, Lenovo, & CDWG Contact information
November 13, 2013 – Added Computer Warehouse of NC, Inc. as Lenovo reseller.
November 26, 2013 – Added Tiber Creek Consulting as Dell reseller.
December 18, 2013 – Contract extended through January 31, 2014.
January 31, 2014 – Contract renamed 204S (from 204A) since the Server and server related
peripheral only portion of ITS-005162 was extended through June 30, 2014.
June 19, 2014 – Removed Netcom Business Solutions as HP reseller.
June 27, 2014 – Contract extended through March 31, 2015.
July 2, 2014 – Reinstated Netcom Business Solutions as HP reseller. Updated CDWG Contact
Information.
September 19, 2014 – Removed Netcom Business Solutions as HP Authorized 204S Reseller.
October 1, 2014 – Lenovo purchased x86 Servers and related peripherals from IBM.
October 20, 2014 – Lenovo & State of NC executed 204S Assignment Addendum.
October 30, 2014 – Updated 204S Contract with Lenovo information and added Mainline
Information Systems and Meridian IT Solutions as Lenovo resellers. Re-instated Netcom
Business Solutions as HP 204S reseller.
October 31, 2014 – Added Datatrend Technologies as Lenovo reseller.
December 9, 2014 – Updated HP Contact Information.
December 19, 2014 – Added Technologent as a Lenovo 204S reseller.
January 8, 2015 – Added Yorel, a Corus 360 Company, as a Lenovo 204S reseller.
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January 8, 2015