life.curtin.edu.au Make tomorrow better.

Transcription

2015
Make tomorrow better.
life.curtin.edu.au
CURTIN A-Z GUIDE 2015
YOUR A TO Z GUIDE TO CURTIN UNIVERSITY
This guide has been designed to help you settle into Curtin, both academically and socially.
It contains useful information relevant to all students on services and facilities, student
responsibilities and where to go for advice or help.
How to use this guide
There is an index at the back of this guide to
help you find the information you need. Entries
are in alphabetical order and most include a web
address and/or contact details of a department
or staff member who can give you more detailed
information.
The services and facilities mentioned in this
guide are all available on the Bentley campus.
If you are a student at one of Curtin’s regional
campuses or education centres, you can access
these or similar services via the web. Talk to your
student adviser about the specialist facilities
available locally.
INTERNATIONAL
STUDENTS
Information specific to
international students
will be presented in
shaded boxes.
CONTENTS
How to use this guide ........................... 1
Academic Calendar and important dates
You are responsible for making sure you take
all actions relating to your studies within the
deadlines. It is vital you be familiar with the
Academic Calendar.
Student Charter ....................................2
Don’t miss important dates and deadlines. If
you do, you may not be able to do certain things
like add or withdraw units, and academic and
financial penalties may apply.
A–Z directory........................................ 8
You can view the Academic Calendar and
important dates by visiting students.curtin.
edu.au/administration/dates/index.cfm
Important telephone numbers ............ 4
Orientation checklist............................ 6
Index ................................................... 72
Maps ................................................... 76
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YOUR RIGHTS AND RESPONSIBILITIES
At Curtin University, we value our students and
recognise the importance of the overall student
experience.
With this in mind, the University is committed
to providing a welcoming, supportive and safe
environment, conducive to learning and research
and the development of individuals who display
the Curtin values of Integrity, Respect, Fairness
and Care.
To achieve this, the university agrees to:
• ensure that students have access to all
relevant laws, University statutes rules,
by-laws, the University’s Guiding Ethical
Principles, Policies and Procedures relating to
their rights as a student
• provide support services that take into
consideration the requirements of all students
• provide a study environment free from
unlawful discrimination, bullying or
harassment
• provide a safe environment for study, research
and other university related activities and to
observe all relevant legislation
• embrace and recognise diversity
• ensure the availability of core units and
other course requirements to enable program
completion within allowable timeframes
• provide accurate and accessible information
about all relevant aspects of a course
including unit learning outcomes, content,
assessment and timetables in a timely manner
before the start of each study period
• provide reasonable access to staff to discuss
program matters, address concerns and
complaints, and ensure timely, fair and
constructive assessment of work
• provide appropriate facilities and equipment
to support student learning
• ensure that students have representation on
University committees to enable participation
in decision making
• ensure students have opportunities to
provide feedback on unit quality, teaching
performance, support services and facilities
• ensure that any campus related disruption
that may affect students during their
course of study is kept to a minimum and is
communicated in a timely manner
• recognise the legal rights of students
including those relating to intellectual
property and privacy.
Students also have responsibilities. You are
expected to:
• inform yourself of, and comply with, all
relevant laws, University statutes, rules,
by-laws, the University’s guiding ethical
principles, policies and procedures relating to
your rights as a student
• participate constructively in the learning
experience
• be aware of course and unit requirements and
your individual academic progress
• behave in an appropriate manner within the
learning environment, being respectful
of staff and fellow students at all times
• use University facilities and services in an
honest and responsible manner
• recognise that cheating, plagiarism and
fabrication or falsifications of data are not
acceptable
• embrace and recognise diversity
• adhere to the proper use of copyrighted
material.
WHERE TO GET HELP
Help is readily available when you need advice, support or practical assistance.
DEPARTMENT
ROLE
CONTACT
Guild Student
Assist
Direct support or will
refer you to other support
services
Tel: +61 8 9266 2900
Country callers: 1800 063 865
Email: reception@guild.curtin.edu.au
Student Wellbeing
Advisory Service
Can help with any issue
affecting your wellbeing
or sense of satisfaction
Hotline: 1800 244 043
Email: studentwellbeing@curtin.edu.au
Drop in: Building 103 on Bentley campus
or ask Student Services at Kalgoorlie
Campus
Student Equity
and Diversity
Promotes ethical
principles and socially
just practices
Tel: +61 8 9266 7914
Integrity and
Standards Unit
Deals with allegations of
inappropriate behavior or
staff misconduct, receives
general complaints
Hotline: 1800 907 998
Forms are available online
STUDENT CONDUCT
The student conduct booklet is essential reading for all
students. It provides an overview of Curtin’s values and the
standards of appropriate behaviour expected of all our students
and staff. It also outlines your rights and responsibilities as a
student, and tells you who you can talk to and what you can do
if you feel you have been treated unfairly or wrongly.
CONDUCT
AT CURTIN
A guide for students
Make tomorrow better.
3
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ADMINISTRATION
STUDENT SERVICE CENTRE
Fees Centre ................................ +61 8 9266 3500
Curtin International .................... +61 8 9266 7331
Parking and Traffic ..................... +61 8 9266 7116
Student Central .......................... +61 8 9266 3399
Student Service Offices
Curtin Business School: .............. +61 8 9266 7713
Health Sciences ......................... +61 8 9266 3685
Humanities ................................ +61 8 9266 3400
Science and Engineering ...........+61 8 9266 4600
EMERGENCY NUMBERS
Student Service Centre
Admissions ................................ +61 8 9266 7805
Examinations..............................+61 8 9266 7016
Fees ........................................... +61 8 9266 3500
Graduations ................................ +61 8 9266 7115
Scholarships ...............................+61 8 9266 2992
Curtin Security ...........................+61 8 9266 4444
Fire/Police/Ambulance
(life-threatening emergencies only) .............. 000
Internal Curtin phone only:
Dial 4444 for on-campus emergencies ........ 4444
Police .......................................................131 444
REGIONAL CAMPUSES
Graduate School of Business ..... +61 8 9266 3460
Kalgoorlie (WASM) .....................+61 8 9088 6001
Margaret River............................ +61 8 9780 5829
SUPPORT SERVICES
Counselling and Disability Services ....................
............................................ +61 8 9266 7850
Curtin Careers Centre ................. +61 8 9266 7802
Health Services ...........................+61 8 9266 7345
Housing Services ....................... +61 8 9266 4430
Curtin International .................... +61 8 9266 7331
START (Mentoring, Orientation,
UniPASS and Student Wellbeing
Advisory Service) ........................+61 8 9266 1663
Student Guild ............................ +61 8 9266 2900
Student Wellbeing Advisory Service ..................
.................................................1800 244 043
Your happiness, safety and health are important to
us. If you have any concerns that are affecting your
sense of wellbeing, you can get in touch via the
Student Wellbeing Hotline.
Call: 1800 244 043 or email
studentwellbeing@curtin.edu.au
to speak confidentially with trained staff who can
help you with your concerns.
• BE W
ELL •
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O-WEEK CHECKLIST OF THINGS YOU MUST DO
All students:
❏ log onto OASIS and become familiar with the Official Communication Channel (OCC)
and your student email
❏ check you are enrolled in the correct units (check your enrolment advice)
❏ register for your classes via eStudent (in OASIS)
❏ go through EnrolNow or to the Orientation Week website and plan your orientation timetable
❏ attend O-Week (23 to 27 February for semester one and 27 to 31 July for semester two)
❏ join a Campus and Library Tour
❏ find out at which venues your classes will be held
❏ organise your pay as you go CelloPark parking app or plan your public transport route get your
SmartRider card and register your enrolment in OASIS
❏ meet your helpful student mentor at your faculty’s orientation session and make sure they have
your correct email address
❏ explore Curtin’s clubs and associations and CurtinLife support services
❏ remember that classes start Monday 2 March (or Monday 3 August for midyear entry)
International students:
❏ contact your family to let them know you have arrived safely
❏ settle into permanent accommodation. Housing Services offers support
❏ apply online to obtain your Overseas Student Health Cover Card
❏ open a bank account and obtain a Tax File Number
❏ attend the compulsory International Student Orientation Session (check the orientation website
for date and time) during Orientation week
❏ visit the O-Week website
Postgraduate (research) students:
❏ attend the research orientation session and meet with your supervisor and/or full thesis
committee
❏ review the guidelines for research students
❏ book to attend relevant seminars
❏ contact your faculty graduate studies officer for help
Postgraduate (by coursework) students:
❏ contact your faculty/school/department direct
❏ contact the Postgraduate Mentor Coordinator in the Curtin Student Guild offices if you would
like to have a postgrad mentor
DIRECTORY
DIR
ECTORY
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ABACUS LABS
See Computer Access under C.
ACADEMIC MISCONDUCT
See Plagiarism under P in this guide or speak
with Guild Student Assist Officers under S.
For more information please visit
academicintegrity.curtin.edu.au/students
ACADEMIC STATUS
All students begin their course in Good
Standing.
However, less than satisfactory academic
performance will result in the status being
lowered to either Conditional or Terminated.
Good Standing – the student is achieving
satisfactory course progress and is permitted to
continue in the course and re-enrol. Students
must have a semester weighted average (SWA) of
50 or more.
Conditional – the student is at risk of not
achieving satisfactory course progress but is
permitted to continue in the course and re-enrol,
under such conditions as may be determined
by the head of school. Students usually have an
SWA of less than 50 or in the study period just
ended, failed 50% or more units or a core unit.
Terminated – the student has not achieved
satisfactory course progress and is terminated
from the course. The student is not permitted
to continue in the course or to re-enrol in the
course without approval from the Director,
Student Services. A student placed on a status
of Terminated would:
• normally have been enrolled for at least two
study periods
• have been on Conditional status before being
moved to Terminated status
• have an SWA of less than 50 or failed 50 per
cent or more of the units the student was
enrolled in the study period just ended.
Students who are on Conditional or Terminated
status should see someone in the Student
Wellbeing Advisory Service under S for support.
The above policy is under review. You are
strongly recommended to check online for
possible changes. Please visit examinations.
curtin.edu.au/students/status.cfm
ACADEMIC SUPPORT
The Learning Centre
The Learning Centre (TLC) offers a
comprehensive range of free learning programs
and resources to all Curtin students at all stages
of their academic journey. Whether you’re a first
year student wanting to manage your time better
or a PhD student wanting to give a winning edge
to your thesis, TLC can help you perform to your
full potential.
You can drop in for a chat and an assignment
feedback session, or come along to our faceto-face Study Plus and Power Plus programs,
writing workshops and week seminars or access
our growing series of online resources and
interactive programs. Details on these and other
TLC services are available online.
Help with English
See UniEnglish under U.
Peer assisted study success (UniPASS)
See UniPASS under U.
Curtin Business School Communication Skills
Centre
The Curtin Business School (CBS)
Communication Skills Centre offers a free service
to all CBS students. The Centre has a helpful
site on Blackboard that every CBS student is
automatically enrolled in. Students can find
audio and video casts as well as tip sheets on
loads of topics ranging from ‘how to write a
really sharp report’ to ‘how to give a winning
presentation’. Additionally, the Centre runs
classes and workshops at the Bentley and City
campuses on different aspects of academic
writing and critical thinking. Postgraduate
students can even make an appointment for
one of the team to review their work prior to
submission.
Email the Centre at cbs-comskills@curtin.
edu.au or visit business.curtin.edu.au/study/
student_support/communication_skills_
centre
ACADEMIC TRANSCRIPT
A full academic transcript will be forwarded free
of charge to all graduating students following
the conferral of their degree. Non-graduating
students who require an official academic
transcript should contact the Customer Service
Unit. The cost of an official transcript is $10.
An unofficial academic transcript (academic
eRecord) can be printed through eStudent.
Students who have a sanction or exclusion
placed on their record (e.g. outstanding fees,
library fines) will not be able to access their
results or be given an Academic Transcript until
they have cleared the sanction or exclusion.
More information about academic transcripts
is available online.
Curtin Extra Certificate
The Curtin Extra Certificate (similar to what was
previously called the Supplementary Statement
of Achievement) is an official document issued
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by the University that recognises achievements
or involvement in Curtin extracurricular
related activities. These activities may include
scholarships, volunteer work, student
mentoring, representing Curtin in high-level
sporting events, prizes and awards.
The Curtin Extra Certificate is issued separately
from, and in addition to, academic transcripts.
Information on other official documents are
available online.
ACCOMMODATION
Curtin provides a comprehensive housing service
to its students and staff, with nearly 1,200 places
available for student accommodation on the
Bentley campus and an extensive database of
private accommodation options. The Housing
Advisory Services Office team can assist with
applications for on-campus residency and
locating off-campus accommodation, and
provide information about tenancy legislation,
connecting utilities, home insurance, renting
furniture and much more.
Curtin Housing also provides on-campus
accommodation at Kalgoorlie and Sarawak
campuses.
Location: Building 103
Tel: +61 8 9266 4430
Fax: +61 8 9266 7455
Email: housing@curtin.edu.au
Web: life.curtin.edu.au/housing_and_
childcare.htm
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ALUMNI
ART
Every student who graduates with a degree from
Curtin automatically becomes part of Curtin’s
alumni network – without fee and for life. Curtin
has over 150,000 members in more than 100
countries and each year welcomes over 6,000
new graduates to its global community.
See John Curtin Gallery under J.
Staff at the Office of Alumni Relations are
committed to keeping the alumni network
healthy, strong and connected. They facilitate
a variety of activities that can open up a world
of opportunities to Curtin graduates and assist
in maintaining lifelong relationships between
former students and friends of the University.
Location: Building 100, Level 3
Tel: +61 8 9266 3113
Fax: +61 8 9266 7527
Email: alumni@curtin.edu.au
Twitter: curtinalumni
Web: alumni.curtin.edu.au
ALLY (CURTIN ALLY PROGRAM)
See Sexuality and Gender Issues under S.
APPEALS AND COMPLAINTS
Students have a right of appeal against academic
or administrative decisions, or can lodge a
complaint if they feel they have been unfairly or
improperly treated. Student Wellbeing Advisors
under S and the Guild Student Assist Support
Service under S are available to assist you
through the appeals process.
More appeals and complaints information is
available online.
Contact the PSCU
Tel: 1800 907 998 OR +61 8 9266 9140
Email: complaints@curtin.edu.au
AUSAID STUDENTS
If you are an AusAID student and think you
might fail a unit, you can apply for tutorial
support of up to nine hours per semester funded
by AusAID. Forms to request this tutorial
assistance are available from the International
Sponsored Student Unit (ISSU) or from the
website ausaid.curtin.edu.au
You must complete and submit the form with a
recommendation from your course co-ordinator/
supervisor for an appropriate tutor. Return your
completed form to the ISSU.
INTERNATIONAL STUDENTS
If you are on an international student visa,
a terminated status could mean possible
cancellation of your visa. See Student
Wellbeing Advisory Service under S for
support.
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BOOKSHOPS
Curtin University Bookshop
The Curtin University bookshop stocks a wide
range of textbooks, stationery, newspapers,
magazines, novels, cards, art materials,
computer equipment, software and much more.
BICYCLES
See Transport and Traffic and Road Safety
under T.
BLACKBOARD – CURTIN’S LEARNING
MANAGEMENT SYSTEM
Blackboard provides access to a broad range of
resources and learning activities via the Internet.
Online resources might include some or all of the
following:
• unit outlines, lecture notes, iLecture
recordings and eReserve readings
• discussion forums, blogs, wikis, Elluminate
virtual classroom and email
• assessments such as quizzes, tests, and
online submission of assignments
• links to relevant websites around the world.
The level of Blackboard integration in each
unit depends on the requirements of the unit
and your mode of study. Check with your
unit coordinator, lecturer or tutor for further
information. To access Blackboard, log on to
OASIS, click on the My Studies tab and click on
the link to Blackboard. Help is available from the
Student tab within the Blackboard environment.
Ask the friendly staff in the Abacus labs (see C
for Computer Access) for help.
BOOKING A ROOM
See Room Bookings System under R.
You can access your Curtin text book lists in
OASIS via the unit outlines channel on the My
Studies tab before the start of each semester. You
can place orders online and pay by credit card
to avoid queuing, then collect them from the
customer service counter on the first floor of the
bookshop, or have them posted for a fee. Orders
for books that are not in stock can be placed at
the customer service counter on the second floor
of the bookshop. A 20 per cent non-refundable
deposit is required and you will be notified when
your order arrives. When purchasing textbooks
and course material, students must present their
Student ID Card. The Bookshop accepts cash,
credit, cheque, money order and EFTPOS.
Location: John Curtin Centre, Building 200
Tel: +61 8 9266 3469
Fax: +61 8 9266 3188
Email: bookshop@curtin.edu.au
Web: bookshop.curtin.edu.au
Guild Second-Hand Bookshop
The Student Guild operates a second-hand
bookshop where students can buy and sell
used textbooks and other study equipment
including lab coats, calculators and lecture pads.
Second-hand textbooks can be purchased for a
maximum of two thirds of the cost of new books.
The second-hand bookshop offers an online
database via their website, which allows students
to search for books. There is a small commission
charged to use their services to sell books. This
commission is discounted for Guild members.
Location: Guild Precinct Building 106
Email: bookshop@guild.curtin.edu.au
Web: guild.curtin.edu.au
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Bookshop grants
If you are struggling financially and need
assistance buying your text books, the Guild
provides a number of grants each semester to
students on low incomes.
Applications are open in the first few weeks of
semester, and are available from Guild reception.
See Student Guild under S for contact details.
BUILDING NUMBERS
All Curtin buildings are named and also
numbered. Specific rooms or locations on
campus are referred to by their building number,
level and room number.
CALENDAR AND HANDBOOK
The Curtin calendar and handbook contains
the University’s rules and regulations as well
as course outlines. Students should consult
this publication for detailed information about
courses and units. It is available online at
handbook.curtin.edu.au
For example, Building 402.310 means Building
402, level 3, Room 10.
CAMPUS INFORMATION
Lost?
Check the Bentley Campus Map or drop in or
call Student Wellbeing Advisors under S.
Information on Curtin’s local, regional,
interstate and international campuses is
available online.
BUSES
CBS COMMUNICATIONS SKILLS CENTRE
See T for Transport and Courtesy Bus and Curtin
Access Bus in this section. Information about
getting around campus is available online.
See Academic Support under A.
CURTIN CAREERS CENTRE
By coming to university you have just made a
major career move. You might be surprised to
know that increasingly, employers are looking
for graduates with more than a good degree
and good marks. To really be engaged with your
choice of degree/s and major/s there is a lot more
that you can do to be competitive for the job
market. The careers centre offers support and
advice at any stage of your studies, undergrad or
postgrad, including:
• providing opportunities for you to engage
and network with employers, plus we host
the largest Careers Fair in WA
• designing and deliver a whole range of ‘in
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person’ and online programs to help you
develop your career potential
• hosting a great interactive website and a jobs
portal connecting you to the world of work
by advertising vacancies – from part-time, to
casual, to work experience, to professional
positions. We also run Earn While You Learn
to help match students with part time jobs on
campus.
• offering a comprehensive job application
checking service including real interview
practice
• assisting students with seeking work
experience and organise work experience
insurance
• operating a drop-in service (9.00am to
4.30pm). If we think you would benefit from
a more in-depth career consultation, we
will organise an appointment with a faculty
aligned career development consultant.
The full extent of our services and programs
and access careers resources is available
online.
On campus
We are located in Building 303, level 2. Opening
hours are 8.30am to 4.45pm.
Off campus
Email careers@curtin.edu.au or call us on
+61 8 9266 7802.
As a service we are available all year round to all
students, wherever you may be. You can reach us
in person, by phone, email or Skype.
CASHIERS
All monies payable to the University are
generally received by the University cashiers.
Larger payments will need to be made by
EFTPOS, credit card or cheque. To avoid long
queues and waiting times, you are encouraged to
pay your tuition fees online using BPay or Post
Billpay, or in person at an Australia Post outlet.
Please note: there is a maximum limit of $200
for cash payments at the Cashiers Office. Cash
payments are only applicable to other fees
and charges and do not apply to tuition fees or
Overseas Health Cover (OSHC) payments.
Location: Building 101, level 2
Tel: +61 8 9266 3500
Web: fees.curtin.edu.au
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CENSUS DATES
The census date is the last date you can make
changes to your enrolment without penalty. After
the census date, your final financial liability is
calculated and you are not permitted to change
your enrolment except to withdraw from a unit.
If you withdraw after the census date you will
incur the financial liability and the unit will
show on your academic transcript with a grade
of WD (withdrawn).
Census dates are available online.
If you are planning to withdraw, please talk with
Student Assist at the Guild or Student Wellbeing
Advisors (both under S) or your Student Service
Office (under S and Important Numbers section)
for support and advice.
CENTRELINK
Students who need help from Centrelink
should look for the nearest office to their house;
otherwise the Cannington office is the nearest
to campus. These branches are not student-only
so we recommend early morning appointments
to avoid long queues, as they can get incredibly
busy.
CHANGING PERSONAL DETAILS
It’s important the University always has your
up-to-date contact details (address/phone/
email), both for your semester address and
your permanent home address. Addresses can
be updated in eStudent via OASIS, however
students who are eExempt (those students
without the ability or resources to access the
internet) can change their address at Student
Central by completing a change of address form,
or at your Student Service Office (see S).
CHANGING YOUR NAME
Requests to change your name can be made by
completing a change of personal details form
and providing original or certified copies of
primary documentation (e.g. passport, birth
certificate, marriage certificate). Photocopies
of certified copies are not acceptable. Change
of personal details forms are available from
Student Central, your Student Service Office (see
S or Important Numbers) or can be downloaded
from the quick forms channel on the My Studies
tab in OASIS.
If you are a new international student, you
must provide your Australian residential
address to the University within seven days
of arrival. If you change your address at
any time during your studies at Curtin, the
Department of Immigration and Border
Protection (DIBP) requires that you provide
this new address to the university within
seven days of moving.
As well as being a condition of the
student visa, maintaining current contact
address details on the university system
is vital so that you can receive your
tuition fees invoices and other important
correspondence relating to your studies
and/or student visa.
If you are leaving for a short period you are
advised to arrange for somebody to collect
postal mail on your behalf.
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CHILDCARE – CURTIN EARLY
CHILDHOOD CENTRE
Curtin has a childcare centre on the Bentley
campus with part-time and full-time care for
children aged from six weeks to five years. The
purpose-built centre has a team of caring and
dedicated professionals motivated to provide
the highest level of care daily for 120 children.
This centre proudly participates in the National
Quality Improvement and Accreditation System.
Individually tailored programs for each child
are available and meals are included, with a
qualified chef catering for any dietary needs.
Early application is recommended.
Location: Chessell Road Bentley, Building 003
Tel: +61 8 9266 7459
Fax: +61 8 9266 3742
Email: childcare@curtin.edu.au
Web: life.curtin.edu.au/housing_childcare/
childcare.htm
See also Women’s Department at the Guild under
W.
CLUBS AND SOCIETIES
There are more than 80 Guild clubs at Curtin,
with interests ranging from architecture, beer
appreciation, sci-fi fantasy, and scrabble and
beyond. Clubs and societies are responsible for
running many student events, activities, trips
and functions each semester, and collectively
support around 3,000 Curtin students. The Guild
actively supports students in establishing new
clubs and societies. Students are encouraged to
explore Curtin’s clubs and societies.
For an up-to-date list and more information, visit
the Guild website or contact the Student Guild
(under S)
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COMPLAINTS
See Integrity and Standards Unit under I in this
guide, or go to the Curtin homepage, scroll down
and click on Report a complaint, concern or
incident.
COMPUTER ACCESS, LAPTOPS,
SERVICING AND ADVICE
Abacus labs
Curtin provides open-access computer facilities
in the Abacus labs, which are located on the
ground floor of Buildings 303, 408 and 501.
Together, these labs can accommodate over 370
students. You may use the computers in these
labs for assignments, email and searching the
Internet, plus printing and scanning. Your Curtin
Student ID card is required to gain access to the
labs.
To log onto the computers you must be currently
enrolled and have activated your OASIS account.
The Abacus labs are open 23 hours a day, seven
days a week all year round. They are closed for
cleaning between 5.30am to 6.30am daily. You
must vacate the labs during this period.
During semester, the Abacus help desk is open
9am to 9pm on weekdays and 1pm to 5pm on
weekends.
The help desk staff can assist you with the
following:
• the OASIS student portal
• using the Internet
• printing and scanning
• software such as Microsoft Office
• the Blackboard learning management system
• ICT resources for students.
More information about Abacus labs is available
online or call OASIS Central +61 8 9266 1222
IT Works is a computer store owned and
operated by the Curtin Student Guild. IT stocks
new computers, notebooks, printers and
accessories, plus broadband kits and much
more. Full Guild members receive a discount
on all stock, including notebook servicing and
maintenance. The staff are also more than happy
to provide advice or suggestions to help meet
your IT needs.
Location: Guild Precinct, Building 106
Tel: +61 8 9266 2924
Email: itworks@guild.curtin.edu.au
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CONCILIATOR
CONFLICT RESOLUTION
The Department of Education offers a free
independent conciliation and mediation service
through the International Education Conciliator.
Through conciliation, mediation and dispute
resolution processes the conciliator attempts to
resolve disputes between international students
and their institutions.
A grievance is any real or perceived ground for
complaint including but not limited to bullying,
harassment and discrimination. Curtin provides
a conflict resolution process that is based on
the principles of transparency, confidentiality,
efficiency, accessibility and no victimisation.
You can read the Grievance Resolution Policy
and Protocol conflict resolution process
online.
The conciliator is able to discuss issues of
concern at any stage of the internal complaints
and appeals procedure but will not become
involved in the case until the parties have
attempted to resolve the dispute themselves and
that attempt has failed.
The International Education Conciliator is an
adjunct service for both students and providers
and does not replace the provider’s internal
appeal process (as discussed in Standard 8.1
of the National Code). The conciliator does
not provide an external appeal mechanism as
described in Standard 8.3 of the National Code.
Information provided to the conciliator is
confidential but may be shared with other
government agencies and other relevant
organisations where:
• the party asks for or gives permission for
the information to be shared with another
organisation
• disclosure is necessary for law enforcement
• disclosure will prevent harm to another
person
• it is reasonably believed to be in the public
interest.
For more information, visit des.wa.gov.au or
email conciliation@des.wa.gov.au
The conflict resolution manager can provide:
• advice regarding the process of conflict
resolution
• advice about resolution techniques
• facilitation and conciliation services
• training and education.
Contact: Professional Standards
and Conduct Unit
Location: Building 100 level 3
Tel: 1800 907 998 or +61 8 9266 9140
CONSULS
Details of all foreign consulates in Australia
can be found at the Australian Department
of Foreign Affairs and Trade website. The
website lists the address, contact numbers
and office hours of the consulates.
Tel: +61 2 6261 2744
(Protocol and Consular list Enquiries)
Web: dfat.gov.au/embassies.html
18
COPYRIGHT
Further information
Additional copyright information can be found
online.
Curtin students in Australia are required to abide
by the provisions of the Copyright Act 1968 (Cth)
and Curtin’s Copyright Policy and Procedures.
You can view these policies online.
You can also download a student guide to
“Copyright Dos and Don’ts” for students is
available.
Students who deliberately disregard the
university policy and copyright requirements
will be liable to disciplinary action under the
student disciplinary statute and be at risk of
prosecution by individual copyright owners.
Fair dealing
Sections 40-42 of the Copyright Act 1968 (Cth) are
the fair dealing provisions and permit students
to copy limited amounts of material for the
purpose of research and study, or criticism and
review. The copying limits under the fair dealing
provisions include:
• books – 10 per cent of the pages or one
chapter, whichever is the greater
• periodicals/journals/newspapers – one
article in an issue (or more than one if the
articles in the issue are required for the same
course of study or research project)
• artwork, television, radio broadcasts
and audio-visual material – specific
requirements and limits apply.
You should normally only make a single copy for
your own individual use.
Material (including music, film, and unlicensed
software) that does not support the educational
purposes of the University cannot be
downloaded, copied or communicated using the
University’s computer networks or equipment.
Copying of software and pre-purchased or rented
videos or DVDs is NOT permitted except with the
express permission of the copyright owner
Copyright outside Australia
Where copying is undertaken in a country
other than Australia, students and staff must
comply with the copyright law applicable in that
country.
Contact the Copyright and Compliance Officer:
Tel: +61 8 9266 7494
Email: copyright@curtin.edu.au
COUNCIL FOR INTERNATIONAL
STUDENTS OF WESTERN AUSTRALIA
(CISWA)
CISWA is an independent, voluntary, nonprofit group established in 1963 to promote
the well-being of international students
living and studying in Western Australia.
CISWA also provides important support
to the staff who work with international
students.
CISWA is directed by a voluntary executive
council consisting of current/retired staff
from a variety of WA education providers.
CISWA supports international students
through:
•
•
•
•
•
Free “Share a Meal” Hospitality
Program
Free Country Hospitality Program
Free Christmas Hospitality Program
Maintaining links with student
organizations
Providing relevant information through
the CISWA Website and Facebook.
Web: www.ciswa.com
19
COUNSELLING AND DISABILITY
SERVICES
This is a free and confidential service available
to all University staff and students. Professionals
are available to provide counselling support and
help with educational issues, personal matters
and University policy and procedures.
The counselling service also offers a range
of group sessions during the year which are
advertised on OASIS and on the counselling
service website. Topics include:
• overcoming procrastination
• dealing with presentation anxiety
• managing exam anxiety
• sleep more, feel better
• assertive communication.
All new clients or clients that have not been seen
by the service for some time must first be seen by
the triage counsellor. Please advise reception if
you want to see the triage counsellor. You will be
asked to provide some information and read the
CDS statement of confidentiality.
The triage counsellor at Bentley campus is
generally available:
Monday and Tuesday 9am–11am, 1pm–3pm
Wednesday 9am–11am only
Thursday 9am–11am, 1pm–3pm
Friday 9am–11am, 1pm–2pm
Tel: +61 8 9266 7850
Freecall: 1800 651 878
TTY: +61 8 9266 4112
Fax: +61 8 9266 3052
Web: life.curtin.edu.au/health-andwellbeing/counselling_services.htm
Counselling is available on all Curtin campuses.
For more information see your campus website or
contact counselling@curtin.edu.au.
Students with disabilities and medical
conditions
Disability advisors provide support and advice
for students with disabilities and medical
conditions. For more information see Disability
Services under D.
COURSE CHANGING
Switching courses is not uncommon, particularly
in your first year. If you want to switch, please
contact:
• the Careers Centre at careers@curtin.edu.au
• Student Wellbeing Advisory Service under S
• Counselling and Disability Services under C
• Student Assist at the Student Guild under S
• Your Student Service Office under S or
Important Numbers.
Further information and forms are online.
20
If you intend to change your course you
must contact Curtin International to
complete an International Application
for Admission form. Once this form is
submitted and the school approves the
application, Curtin International will issue
a new Letter of Offer. As soon as tuition
fees for the new course are paid, and the
student has accepted the offer by signing
and submitting the Acceptance Offer form,
the Curtin International will then issue a
new Confirmation of Enrolment (CoE) for the
purpose of visa issue.
Sponsored students must submit to Curtin
International a new Sponsored Student
Information Form or Letter of Financial
Guarantee completed by their sponsoring
organisation that authorises and reflects
the new course details outlined the new
Letter of Offer.
For more information and to obtain the
form visit: international.curtin.edu.au/
course-information.htm
COURSE COMPLETION
You will receive a free copy of the Letter of
Course Completion and Notification of Graduation
once you have passed all the requirements of
your degree. The letter is particularly useful for
your resume and other educational providers.
Additional copies can be requested at Student
Central for a small fee.
COURTESY BUS – BENTLEY
The University operates a shuttle bus service that
collects students from designated points around
campus and transports them to University
car parks and on-campus accommodation.
Students who attend classes in the evenings are
encouraged to use this service. The bus service
operates during semester only.
Timetables are available online.
The bus service does not operate on weekends;
however, Curtin security officers are more than
happy to assist with night escorts from Curtin
buildings and computer labs to car parks and
on-campus accommodation.
See Security under S.
CREDIT RECOGNISED LEARNING (CRL)
Assessment of work experience and/or previous
study for the purposes of gaining credit or
exemption in your course is conducted by the
enrolling school/department. Generally the
head of department or course co-ordinator
for your chosen course can advise you about
your eligibility for CRL. If you believe you
have work experience and/or previous study
that could be used for CRL, please see your
course co-ordinator as early as possible, as the
credit granted towards your study will affect
your enrolment and student load. If submitted
during your final year or semester, it may also
affect your course completion and subsequent
graduation.
Application for CRL
Application forms for CRL are available online
or from your enrolling School/Department's
Student Service Office.
All students are required to lodge an application
with supporting documentation at the time of
enrolment into the course of study (if not at
enrolment, please see your enrolling school/
department for relevant deadlines). Please
contact your enrolling school/department for
more information.
International students will have CRL
assessed as part of the normal application
procedure. The documents you submitted
to Curtin with your application will be
assessed to determine whether CRL will be
granted. Depending upon the institution
where previous studies were completed,
you may be required to provide a course
syllabus and unit outlines.
CUPSA (CURTIN UNIVERSITY
POSTGRADUATE STUDENTS
ASSOCIATION)
CUPSA is a Guild club and is the only officially
recognised university body representing
postgraduate students at Curtin, run for and
by postgraduate students. Elected CUPSA
committee members represent the interests of
postgraduate students on University and Guild
committees, and provide links to the national
Council of Australian Postgraduate Association
(CAPA).
CUPSA provides services including:
• grievances/complaints resolution
• peer to peer support program
• seminars
• newsletter
• grants
• conference support grants
• social events.
The Student Guild also runs a postgraduate
mentor program.
Tel: +61 8 9266 4911
Fax: +61 8 9266 2996 (Attn: CUPSA)
Email: c.council@guild.curtin.edu.au
Web: guild.curtin.edu.au/Clubs/Club.
aspx?CID=65
21
CURTIN EXTRA CERTIFICATE
See Academic Transcript under A.
CURTIN STADIUM
See Sport and Recreation under S.
CURTIN VOLUNTEERS!
Curtin Volunteers! (CV!) is Australia’s first and
largest student-run volunteering organisation
and has been operating out of Curtin University
since 1994. Through CV!, you can take part in
a range of programs in areas including youth
work, working with people with disabilities
and people from other cultures or working to
improve our environment. Each opportunity
is tailored to provide an experience promoting
professional and personal growth and helps
you develop new skills that can be transferred
to the workplace and provide a social outlet and
networking opportunities.
CV!’s largest annual project is John Curtin
Weekend, run over several weekends in
September and October. Around 400 volunteers
travel to over 35 rural and metropolitan sites
to enjoy a weekend of volunteering and great
fun along the way. Our Laverton, Leonora
and Wiluna projects are more advanced
undertakings, giving volunteers a glimpse
into Indigenous cultural practices and an
understanding of issues that may affect remote
communities.
For more information or to get involved,
contact: CV!
Tel: +61 8 9266 3954
Email: cv@curtin.edu.au
Web: life.curtin.edu.au/community_
leadership/cv.htm
22
CURTIN ACCESS BUS SERVICE (CABS)
During semester, students and staff who live
locally can use CABS, which runs every 30
minutes along two circular routes through
Bentley and Waterford. CABS is free but
restricted to students and staff of Curtin Bentley
Campus University. You can hail a bus at any
point along the designated route and will need
to show a valid Curtin University ID card when
boarding. CABS is wheelchair accessible and
operates Monday to Friday during normal
semester weeks only (including tuition-free and
exam weeks). CABS timetables and maps can
be collected from the Security Office, Student
Central, Student Guild and START or can be
viewed online at properties.curtin.edu.au/
gettingaround/campusbus.cfm
CURTIN COLLEGE
Curtin College provides integrated pathways
into Curtin University’s undergraduate degrees,
through a wide range of Certificate IV Tertiary
Preparation Program courses and Higher
Education Diplomas. Curtin College’s Higher
Education Diploma courses are equivalent to the
first year of a Curtin University bachelor degree.
If you are enrolled at Curtin College, please get
help for any student issues from Curtin College
in the first instance. You can visit their friendly
reception and student services on Bentley
Campus.
Tel: +61 8 9266 4888
Fax: +61 8 9266 4889
Email: info@curtincollege.edu.au
Web: curtincollege.edu.au
CURTIN INTERNATIONAL
Curtin International can provide assistance with
international student queries relating to:
• under 18 Guardianship arrangements
• late arrivals
• airport reception
• course changes and new applications
• dependent schooling
• student exchange
• sponsorship
• AusAID
Curtin International provides student reference
material, online course information and a
student exchange resource library.
Tel: +61 8 9266 7331
Fax: +61 8 9266 2605 or +61 8 9266 4013
Email: international@curtin.edu.au
Web: international.curtin.edu.au
CYCLING TO CURTIN UNIVERSITY
See Transport under T.
23
DEPENDENT CHILDREN AND DEPENDENT
SPOUSES
DEFERRAL
You may only defer your studies prior to the
beginning of semester. For other breaks in study,
please see Leave of Absence under L.
For information about deferring exams, please
see Exams under E.
DEPARTMENT OF IMMIGRATION
AND BORDER PROTECTION (DIBP)
As an international student, you are
responsible for ensuring your visa is current
and visa conditions are met. You should
also ensure you have a valid Confirmation
of Enrolment (eCoE) to represent your
enrolment to DIBP for your student visa
requirements. Also see Visa Renewals
under V.
For more information on visa conditions
and other important information relating to
student visas visit the DIBP website.
Location: Wellington Central, 836
Wellington Street, Perth
General enquiries/appointments: 131 881
Australian citizenship enquiries: 131 880
Translating/interpreting services: 131 450
Web: immi.gov.au/Pages/Welcome.aspx
Online visas: immi.gov.au/Services/
Pages/student-visa-online-applications.
aspx
See School-Age Children and Spouse
Dependents under S .
DISABILITY SERVICES
The disability services team offers advice and
assistance to students who have a disability or
medical condition that impacts their studies.
The definition of disability is broad and includes
learning disabilities, ADHD, mental health
issues, vision or hearing impairments, physical
disabilities, medical problems and temporary
illnesses and injuries.
Help is tailored to individual needs and may
include support like alternative examination
arrangements, note takers and sign language
interpreters, study materials in alternative
formats, assistance with parking and physical
access, and access to library support services.
Supporting medical documentation is required
in most cases.
For more information contact a disability advisor
at Counselling and Disability Services:
Tel: +61 8 9266 7850
Email: disabilityservices@curtin.edu.au
Web: life.curtin.edu.au/health-andwellbeing/disability_services.htm
24
DISTANCE AND ONLINE LEARNING
DOCTOR
Distance and online learning allows you to
study without having to regularly attend oncampus classes and is suited to students who
prefer to study online because of work/family
commitments or proximity to a Curtin campus.
Successful students are self-directed, well
organised and comfortable with technology.
Online learning is available to any student who
is enrolled in a Curtin course that offers external
units. It is predominantly for students who are
Australian citizens or permanent residents. You
can enrol in a combination of on-campus and
external units provided approval is obtained
from your department or school.
See Health Services under H.
If you are an international student studying
on-campus in Australia you should contact
your course coordinator about online learning
opportunities.
Tel: +61 8 9442 5000
(country callers 1800 198 024)
Fax: +61 8 9442 5020
Email: dao@health.wa.gov.au
Web: dao.health.wa.gov.au
The Distance Education office also administers
Curtin’s Open Universities Australia courses and
can help with any queries.
For information about online learning resources
see Blackboard under B.
DIVERSITY
Curtin recognises, respects and values the
diversity of its students, staff and the Curtin
community. The University’s diversity policy and
supporting procedures outline its commitment
to valuing diversity and cultural sensitivity in
teaching and all other areas of the University’s
operation. It recognises and builds on the
many different cultures that make up the Curtin
community. More information is available on the
Ethics, Equity and Social Justice website.
DRUGS
The use, supply or possession of illicit drugs is
illegal in Australia and heavy penalties apply
for drug offences. International students should
be aware of their own country’s laws regarding
drugs and not carry any drugs either in to or
out of Australia. For more information, and/or
confidential counselling, contact The Alcohol
and Drug Information Service.
See Counselling and Disability services under C or
ring +61 8 9266 7850 or 1800 651 878
See Student Wellbeing Advisory Service under S.
Health Services
Tel: +61 8 9266 7345
25
ELITE ATHLETES
See Curtin Stadium under C.
EMPLOYMENT FOR INTERNATIONAL
STUDENTS
Student visas granted after 26 April 2008
already include permission to work. As
an international students, once you have
started classes you can work up to a
maximum 40 hours per fortnight during
the semester and full-time during semester
breaks.
Scholarship or sponsored students should
get permission from their sponsoring
authority before seeking casual or parttime work.
Higher Degree by Research students
(subclass 574 student visa holders) have
unlimited work rights after start your
Masters by Research or Doctorate course.
However, while you are undertaking any
preliminary courses, such as an English
language course, you can only work a
maximum of 40 hours per fortnight.
Part-time employment may distract you
from your studies and you should not rely
on part-time work to pay tuition fees or
living expenses.
If your visa was granted before 26 April
2008 and you have not applied for
permission to work yet, you can apply once
you have started your course.
For more information about permission to
work for student visas, contact DIBP.
See DIBP under D.
EMAIL ACCESS
You are obliged under your student contract to
read your emails at least once a week. Log in to
your student email account via OASIS and click
on the email inbox link in the My Email channel
on your OASIS Welcome tab. Your email account
is for your own personal use, and is often used
by tutors and lecturers to contact students,
or for your faculty to send information that
may be of interest to you. When emailing the
University, it is best to use your student email
account, as some areas of the University will not
communicate with a non-Curtin email address
for privacy and security reasons.
EMPLOYMENT
For career information and services see Curtin
Careers Centre under C, see also Tax File Number
under T.
ENGLISH LANGUAGE SUPPORT
Each faculty has an English support team
member available to all students who can be
contacted via your Student Service Office (under
S and Important Numbers). See also UniEnglish
under U.
See UniEnglish under U.
For the Learning Centre details, please see
Academic Support under A.
For the CBS Communications Skills Centre,
please see Academic Support under A.
26
ENROLMENT
New students
All students who are Australian Citizens or Peranent
Residents should have completed the following
forms:
• Application for Admission (or TISC
Application)
• Enrolment
• Request for Commonwealth Support and
HECS-HElP. The eCAF should be submitted
electronically through eStudent
(undergraduate domestic students).
Australian Citizens also need to provide a tax
file number by the census date if selecting
the ‘deferred’ or ‘partial up-front’ option
• Request for FEE-HELP Assistance
(postgraduate domestic students). An
electronic version of this form is to be
submitted via eStudent.
• You are required to bring:
• letter of offer
• proof of having paid tuition fees and
overseas
• student health cover
• passport
• certified transcripts for recognition of
prior learning credits, if applicable.
• To enrol in a course of study, students must
complete an Enrolment/Change of Enrolment
form. This is signed by the head of school
and lodged for processing at your Student
Service Office.
Re-enrolling students
If you have completed a semester of study and
are continuing in the same course at Curtin, you
are a re-enrolling student. Your Student Service
Office will advise via the OCC when online
re-enrolment and class registration has opened
for your course. If online re-enrolment and/or
class registration is not available you will be
advised of the procedure to follow for a manual
re-enrolment and class registration. You are
required to enrol for both semesters. It is your
responsibility to ensure that forms are lodged
to the relevant Student Service Office before the
deadline – usually mid-December.
Enrolment/Change of Enrolment form
This is signed by the head of school and lodged
for processing at your Student Service Office
(see Important Numbers).
Confirmation of enrolment
This confirmation will be either with an
Enrolment Advice that shows your current
enrolment or an Enrolment Transaction Advice,
which shows not only your current enrolment
but also the changes you have requested. An
Enrolment Advice shows your name, contact
address and the title of your course.
You must check this for accuracy. Any errors
or omissions should be reported to Student
Central or your Student Service Office as soon
as possible. You can also view your enrolment
and print an eEnrolment Advice via your OASIS
login. At the beginning of each year, you are
required to enrol for units in BOTH semesters
(unless completing and graduating at the end of
Semester 1).
Cross-institutional enrolment
Cross-institutional studies occur when a Curtin
student undertakes to study a unit/s from
another Australian university or vice-versa,
and where the student’s school has agreed to
give credit for the work undertaken. This is only
permitted after satisfactory performance in the
first year of study.
• Undergraduate students who are Australian
citizens undertaking cross institutional studies
are eligible for HECS-HELP. You will need to
complete a Commonwealth Assistance (HECSHELP) form with your enrolment application.
• Postgraduate students who are Australian
citizens undertaking cross institutional
studies are eligible for FEE-HELP. You will
need to complete a Commonwealth Assistance
(FEE-HELP) form with your enrolment.
27
Unit additions
For units held in Semester 1, an Enrolment/
Change of Enrolment form must be submitted by
the 5th of March. For units held in Semester 2,
forms must be submitted by the 6th of August.
When adding a unit, payment must be made at
the time of variation. There is an earlier deadline
for units studied externally.
The head of school or course co-ordinator
must approve applications to add units before
enrolment variations can be processed.
Unit withdrawals
The deadlines for withdrawal from units without
penalty and to ensure that the unit(s) will not
show on your academic transcript are:
Permanent residents and international students
must pay their fees upfront and no discount is
available.
•
•
For further information, contact Student Central
on +61 8 9266 3399.
Enrolment variation
If you wish to withdraw from a unit, or add
another unit to your enrolment, please lodge an
Enrolment/Change of Enrolment form.
These forms are available from Student Central
and your Student Service Office.
•
•
Semester 1: 27th of March
Semester 2: 28th of August.
The deadline for withdrawal from units that will
incur financial penalty and be recorded on your
academic transcript as WD (Withdrawn) are:
Semester 1: 15th of May
Semester 2: 16th of October.
International students can find more
information about fee liability online.
Withdrawal under special circumstances
If you experience unforeseen adverse
circumstances after the census date which
have impacted your ability to complete the
requirements of your unit/s of study, you may
apply to withdraw from the affected unit/ and
receive a refund or remission of debt.
If your application is successful, the Student
Learning Entitlement (SLE), if applicable, will
also be appropriately re-credited and the affected
unit/s will be recorded on your academic
transcript as WD.
To apply for a withdrawal under special
circumstances, you will need to submit an
Application for Refund/Remission of Debt/
Withdrawal under Special Circumstances
form together with original/certified copies of
supporting documentation. Application forms
are available from Student Central and Student
Services.
Please contact the Student Wellbeing Advisory
Service under S to get support with your
application and advice on any personal issues
that may be affecting your studies.
There are consequences to withdrawing from
all units in your first year of study. You may not
be entitled to retain your place in that course;
your eligibility for Youth Allowance, Austudy
28
or ABSTUDY may be affected as withdrawing
from units also reduces study load; and if you
are an international student, your visa and/or
sponsorship may be affected.
See Counselling and Disability Services under
C or Student Assist under S for advice and
help regarding a withdrawal under special
circumstances.
All international students wishing to enrol
in less than 100 credits must complete
the Request to Enrol in less than 100
Credits in the Current Semester form.
You must provide an explanation of the
circumstances and have the form signed by
the course co-ordinator and the manager of
the Student Service Office.
Approval is granted where students are in
their final semester of study, or where there
are extenuating circumstances that prevent
you from studying 100 credits per semester.
All international students wishing to enrol
in less than 100 credits must complete
the Request to Enrol in less than 100
Credits in the Current Semester form. The
form must provide an explanation of the
circumstances and must be signed by the
course co-ordinator.
Forms must be lodged prior to the census
date of the relevant semester at Student
Central. All students will be notified of the
outcome in writing – only then are you
permitted to have a study load of less than
100 credits.
Note: Some courses have been approved
for International student enrolment on a 75
credit point per semester basis.
ENTERTAINMENT
Park’d Performers @ Curtin
Each week a range of performers visit the
Bentley Campus. Visit news.curtin.edu.au/
events/parkd-curtin to see what's in store.
EQUAL OPPORTUNITY AND EQUITY
The University recognises the right of individuals
to be free from discrimination and harassment
while taking part in activities as part of their
enrolment as a Curtin student. Discrimination
means denial of opportunities on grounds of sex,
marital status, pregnancy, potential pregnancy,
breast feeding, sexual orientation, gender
history, race, nationality, colour or ethnic origin,
age, religious or political conviction, impairment
or disability, family responsibility or family
status.
Harassment consists of unwelcome, offensive,
abusive, belittling, bullying or threatening
behaviour directed at another person. It is
usually based on some real or perceived
difference such as sex, race or disability and
may lead to the person harassed being offended,
humiliated, intimidated or disadvantaged. In
the unfortunate circumstance where students
believe discrimination or harassment has
occurred, Curtin has provision for the resolution
of grievances.
The University will take all reasonable steps
to ensure that students are able to study in
an environment free from discrimination and
harassment, and can assist with applications for
equity exam arrangements.
Information on Ethics, Equity and Social
Justice is available online.
To make a complaint visit
complaints.curtin.edu.au
For LGBTI issues, see Sexuality and Gender
Diversity under S.
eSTUDENT
eStudent is a gateway to your student record
and is accessed via OASIS (your student portal).
eStudent records your personal details; any
University Offers made to you; your enrolment
details and study plans; examination results;
and tuition fees.
Students are expected to accept their offer
and submit an electronic version of the
Commonwealth Assistance Form or FEE-HELP
29
Form through eStudent. Progressively, all
students will conduct their initial enrolment and
subsequent re-enrolments through eStudent.
EVENTS
Every year the Guild delivers a huge list of
exciting events, including the Campus Bands
Competition, Guild Ball and Oktoberfest. Make
sure that you stay tuned to Grok Magazine,
posters around the campus and the Guild
website for information on other events running
throughout the year. Many of these events are
known to sell out quickly, with Guild members
getting a priority sales period. So make sure you
join the Guild and get in early!
The latest news on Guild Events is available
online.
The Student Wellbeing Advisory Service and
Counselling Service often run events aimed at
engaging students and building resilience such
as Mental Health Week and Stress Less Day. Keep
an eye on mentor emails (see Mentor program
under M), posters and OASIS news items to
remain up to date!
30
EXAMINATIONS
A draft timetable for centrally scheduled
examinations is published on the Curtin website
six weeks before the examination period. A
final timetable is published four weeks before
the examination period, with venues allocated
according to students’ family names. You
must attend your designated exam time and
venue. The University provides for students
with disabilities and other medical conditions
to sit their examination in a more appropriate
environment. If you have a medical condition
or disability, please contact Counselling and
Disability Services at least four weeks before the
beginning of the examination period.
Examinations may be scheduled on any day
or evening during the two-week examination
period, except Sundays. You should not make
commitments to any other activities over this
period. Examination timetables will be displayed
on the Student Central notice board at the front
of Building 101. Timetables will also be available
via OASIS and via a quick link on the Curtin
homepage.
You are entitled to sit an alternative examination
where you have more than two examinations
scheduled on the same day, or two examinations
running at the same time. You should complete
an Examination Timetable Clash Form available
from Student Central or apply online.
You must show your student ID card at all
examinations. You may only bring materials and
aids that are specified on the examination paper
into a venue.
Deferred and supplementary assessment
Deferred assessment (a DA interim result) is the
formal approval by a board of examiners for you
to complete an outstanding assessment.
Examination timetable information cannot
be given over the phone; however, any other
queries about examinations may be directed to
the examinations office. Assessment tasks may
include an examination, an assignment or other
work. Circumstances that may warrant approval
of deferred and supplementary assessment
include, but are not limited to:
• injury, illness or medical condition
• family issues (for e.g. family injury or illness,
bereavement)
• participating in elite sport or other activities
that warrant favourable consideration
• assisting with community service activities
(for e.g. bushfire protection)
• unavoidable and unexpected work
commitments (for e.g. relocation).
Download the form and submit it as soon as
you are aware of any circumstances that may
require a deferred assessment.
For support with exam or assessment extension,
see Student Assist or Student Wellbeing Advisory
Service under S.
Supplementary assessment
Supplementary assessment is the formal
approval by a board of examiners for you to
undertake an additional assessment task for
the opportunity to pass the unit. The additional
assessment task could be an examination,
assignment or other work. The board of
examiners should only approve a supplementary
assessment when they believe that your
academic record and personal circumstances
warrant a second chance to pass the unit.
You cannot officially apply for supplementary
assessment – it is a decision of the Board of
Examiners. You are advised not to make any
other arrangements during the supplementary/
deferred assessment period (noted in your unit
outlines).
If you commit to other arrangements that
prevent you from completing a supplementary
assessment, you will not be given another
opportunity to complete the assessment and
will forfeit the right to the supplementary
assessment.
However, in all cases your personal
circumstances will be taken into account. Where
you can demonstrate that the circumstances
were beyond your control, sympathetic
consideration may be given, allowing you to
complete the assessment at another time.
External students
External students living within 60km of the
Bentley Campus must sit their examinations
at the Bentley Campus, unless exceptional
circumstances (disability or medical conditions)
apply.
External students living more than 60km from
the Bentley Campus are advised to sit their
examinations at a recognised examination
centre and in certain circumstances can
nominate their own supervisor.
Examinations office
Location: Building 101 level 2
Tel: +61 8 9266 7016
Fax: +61 8 9266 4108
Email: examinations@curtin.edu.au
Web: examinations.curtin.edu.au
EXTENSIONS (FOR EXAM OR
ASSIGNMENT)
See Examinations under E.
EXTENSION STUDY
Extension study allows you to complete
individual units within a not-for-degree
program. It does not normally lead to a
recognised qualification and it does not
guarantee you a future place on a university
award course. You can take units internally and
externally depending on availability.
The University provides extension study as a
community service primarily for Australian
residents. If you’re enrolled in a not-for-degree
program you should pay your tuition fees on
the day you are enrolled. Failure to do so may
lead to your enrolment bring cancelled. You
are not required to meet normal university
entry requirements to take extension units
but you must receive approval from the
school conducting the unit before having your
extension study registration accepted. You do
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not have the right to continue study beyond the
period for which your initial extension study
enrolment is approved.
Note: You are not entitled to Australian student
welfare payments (such as Youth Allowance,
ABSTUDY or Austudy) while undertaking
extension studies.
EXTERNAL STUDENTS (ONLINE
STUDENTS)
See Online Students under O. Information for
online students is available online.
32
Location: Elizabeth Jolley Building 210
Tel: +61 8 9266 7447
FAITH
See Multi-faith Services under M.
FEES
See Tuition Fees under T.
FINANCIAL ASSISTANCE
A general list of organisations that may be
able to provide financial advice or support is
available online.
Students who experience emergencies of a
financial nature can get help and advice from
several support services. See Student Assist
under S, Counselling and Disability Services
under C, Student Wellbeing Advisory Service
under S, Scholarships, or Student Central to
explore the various avenues of help that may be
available online.
Café Angazi
This café is known for its vibrant colours, funky
tunes and friendly staff. Chef Tracey prepares
daily scrumptious café-style dishes. With an ever
changing array of sweet treats, you are always
sure to find something delicious to satisfy your
taste buds!
Location: Building 408 Business and
Physiotherapy
Tel: +61 8 9266 1177
Bookmark Café
A range of healthy and hearty meals are
available alongside the ever-popular focaccia
breads, homemade soup and hot coffee to help
you through the day. Look out for the homemade
specials like Jenny’s Chicken Pie.
Location: Robertson Library, Building 105,
ground floor
Tel: +61 8 9266 7161
Café@Concept
Late for class and in a hurry? Need something
fast? Hit up Café@Concept for a coffee or a
delicious fruit smoothie.
Location: Guild Precinct, Building 106F
George’s Kebabs
George’s has the best chips on campus and offers
a variety of tasty kebabs and burgers.
FOOD OUTLETS
Tel: +61 8 9470 1568
The Vege Patch
Although all Guild catering outlets offer healthy
food alternatives, The Vege Patch located in the
Elizabeth Jolley Building is the place to go if you
want a great selection of fresh salads, pastas,
sushi, vegetarian, gluten free and vegan meals.
Main Cafeteria
The Main Cafeteria offers a selection of
international food to suit all tastes and diets
including Halal. Choose from a selection of
freshly prepared hot dishes and salads or
customize your own sandwich with fresh bread
baked from the in-house bakery. Wallet-friendly
meal deals are also on offer every day of the
week during semester.
Stop in for a coffee on your way to class.
Location: Building 104 near STA Travel
Trading hours are available online.
Park’d Food Markets @ Curtin
A variety of delicious multicultural stalls spice
up Wednesdays at Curtin.
Park’d Food Trucks @ Curtin
There are so many tasty options on campus it’s
hard to choose! A weekly schedule is available
online.
Simply Delicious
Simply Delicious offers deli-style sandwiches
and hot foods as well as an assortment of fresh
fruit, snacks and drinks.
Tel: +61 8 9451 1170
Tavern Bar and Bistro
The Tavern Bistro offers hearty, pub-style meals
in a casual setting for those patrons who have
time to sit down, relax and enjoy the social
atmosphere. A range of delicious cakes, muffins
and hot beverages are also available for morning
or afternoon tea.
Tel: +61 8 9266 7491
The Basement Café
If you are in a rush and want something quick
and tasty, this is where you need to head.
The Basement Café has a range of dishes
prepared using authentic Halal food preparation
practices. All suppliers hold relevant Halal
accreditation.
Location: Engineering, Building 204
Tel: +61 8 9266 7558
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FUNCTIONS AND SPECIAL EVENTS
Common Ground
• breakfast
• conferences
• boardroom meetings
• cocktails
• gala dinners
• graduations
• great menus and flexible prices
• quality customer focused team.
Tel: +61 8 9266 2800
Email: curtinfunctions@dncinc.com
Aroma Café
Aroma Café is situated in the magnificent John
Curtin Centre, located next to The John Curtin
Gallery and The John Curtin Prime Ministerial
Library.
The café overlooks the manicured grounds
of Curtin University and offers pleasant
surroundings, coupled with fine food, wine
and service to make your dining experience
memorable.
Aroma Café is also perfect for your next function
whether it be a sundowner, awards night,
wedding or just a barbeque on the terrace. They
are able to organise every detail of your function
Tel: +61 8 9266 9487
Fusion at Curtin
Situated in the new chemistry precinct, fusion
offers a wide range of teas along with rain
forest alliance coffee, a large display of freshly
prepared rolls, panini & salads, along with a
great selection of cooked to order breakfast
and lunch meals. Fusion is also available for
functions and can fulfill any of your catering
needs.
Tel: +61 8 9266 9016
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choice of participating in overseas graduation
ceremonies where available. Ceremonies are
usually held in Singapore and Hong Kong in
October each year, Mauritius in May/September
and in Sarawak in April/May each year.
GALLERY
See John Curtin Gallery under J.
GENDER
For LGBTI matters, see Sexuality and Gender
Diversity under S.
GRADUATION
Even though you may have completed your
course, graduation is not always automatic,
a formal application is encouraged. Please
submit an Intention to Graduate Form to your
school by the due date: 15 June for Semester
One and 15 November for Semester Two. Once
your application is assessed and approved,
information on your graduation ceremony will
be forwarded to you in July/December to both
your preferred mailing address and your OASIS
account. You can attend graduation ceremonies
in Perth, which are usually held in February
and October every year. You are also offered the
Ceremonies are also held in April/May at the
Sydney Campus and at the Kalgoorlie Campus
for Western Australian School of Mines and
Centre for Regional Education graduates.
Alternatively, you can request for your award
certificate to be posted to you. If you choose
this option, you are not eligible to attend a
graduation ceremony. Students with sanctions
relating to unpaid fees or fines cannot attend
a graduation ceremony or receive their award
certificate until the sanction is cleared. For more
information see Sanctions under S.
Location: Graduations Office, Building 101, level 1
(adjacent to Alcoa Court)
Tel: +61 8 9266 7115
Fax: +61 8 9266 3279
Email: graduations@curtin.edu.au
Web: graduations.curtin.edu.au
GUILD
See Student Guild under S.
35
HEALTH SERVICES
HAIR SALON
Fringe Benefits is a fresh, cutting-edge, styledriven hair salon located on campus. The salon
has been at the forefront of hairstyling for over
23 years and emphasises personalisation and
individuality.
Ashley Williams, owner and salon visionary,
has 17 years of hairdressing experience and is
a professional trainer for companies such as
LAKME and Hair Care Australia (TIGI). Services
include cut, colour, treatment, blow-drying and
facial waxing.
Location: Guild Precinct building 106
Tel: +61 8 9458 1625 or when on campus ext 3993
Web: fringebenefitshairsalon.com.au
Medical advice and treatment is available for
students at the Bentley Campus Health Services
Centre, which incorporates a doctors’ surgery.
Students can make appointments with a doctor
or nurse.
Health professionals are available to help treat
injuries that may occur on campus. Male and
female doctors are available and all visits are
strictly confidential. The Health Services Centre
bulk bills all students with Medicare cards.
A mental health nurse is also available.
International students can have the cost
of their consultation billed directly to their
insurance company.
All visits to see a doctor require an appointment,
except emergencies. For any medical emergency
dial 0000 on any internal Curtin phone, during
all hours, or 000 on a mobile phone.
A nurse is in attendance Monday to Friday.
Tel: +61 8 9266 7345
Fax: +61 8 9266 2831
Web: life.curtin.edu.au/health_wellbeing/
health_services.htm
HOUSING SERVICES
See Accomodation under A.
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personal accident insurance claim, require work
experience cover or would like more information
please see Student Assist under S.
ID CARDS
See Student ID cards under S.
INSURANCE
Health insurance
See Overseas Student Health Cover under O in
this guide.
Student Personal Accident Insurance
Enrolled students who undertake approved
course-accredited work/field experience or
field trips within Australia will be covered by
the University’s personal accident insurance;
outside of Australia, students will covered under
the University’s Corporate Travel Insurance. This
means that if you are injured while on a field trip
within Australia, you have insurance to cover
you for non-Medicare costs, as well as some
home tutor assistance and some contribution to
loss of income if your injury means you are out
of work for more than one week.
You are also covered for course-related work
experience and activities that do not form an
essential (assessable) part of your course. Cover
is provided through the Student Guild’s personal
accident insurance policy for Guild members
currently residing in Australia (or residents
temporarily travelling overseas) who are injured
while engaged in University course/sport/guildrelated activities. The policy covers you while
you are on campus as well as any necessary
direct travel to and from such activities. As the
name suggests, the cover is for accident only,
not sickness. In order to receive this cover, you
must notify the Guild of your work experience
before they begin. If you think you may have a
Other insurances
Other insurances such as motor insurance,
travel insurance, home insurance, etc. are
your responsibility and are to be arranged
with an insurance company of your
choice. We strongly advise ALL students to
arrange these insurances – there is a lot of
online information including comparison
websites.
REMEMBER: In WA you get compulsory
third party car insurance with your car
registration costs, but this only covers you
for injury to another person, not damage
to their car or other property. You MUST
purchase comprehensive car insurance to
protect you against costs associated with
damaging your own and other people’s
vehicles and properties. For example, if
you hit a BMW with no comprehensive
insurance – you would have to pay tens of
thousands of dollars to cover the damages!
INTEGRITY AND STANDARDS UNIT (ISU)
Curtin is a culturally diverse community in
which everyone is accepted and treated fairly,
and respect for one another is a part of everyday
life. Curtin is committed to its Code of Conduct
(the Code) and all that it entails, particularly
in relation to expectations of high standards
of professional behaviour in all areas of work
activity and relationships.
The ISU is here to help Curtin staff and other
stakeholders understand and correctly apply the
Code.
The ISU is responsible for the following five
service streams:
• complaints management
• advice
• inquiries and investigations
• awareness, education and training
• reporting and intelligence.
Complaints will be managed with common
sense, respect and fairness, efficiency,
confidentiality and in a manner that affords
procedural fairness to all parties.
Phone: 1800 907 998 OR +61 8 9266 9140
Web: complaints.curtin.edu.au/index.cfm
INTERNATIONAL STUDENT
CONCILIATORS
The Department of Education Services
offers a free independent conciliation/
mediation service through the
international education conciliator.
Through conciliation, mediation
and dispute resolution processes the
conciliator attempts to resolve disputes
between international students and their
institutions.
The conciliator is able to discuss issues
of concern at any stage of the internal
complaints and appeals procedure,
however, will not become involved in the
case until the parties have attempted to
resolve the dispute themselves and that
attempt has failed.
For more information, please visit
des.wa.gov.au
INTERNATIONAL SPONSORED
STUDENTS UNIT (ISSU)
The University’s dedicated ISSU is located
in Curtin International. The ISSU is the first
point of contact for prospective and current
international students who are sponsored
by AusAID and other governments or
agencies. The ISSU has dedicated staff
members whose roles are to assist sponsors
and act as intermediaries between students
and the University.
AusAID is the Australian Government’s
major aid agency. As well as offering direct
development assistance, AusAID provides
scholarships for international students
from specific countries.
For more information visit ausaid.curtin.
edu.au and australia.gov.au/topics/
education-and-training/scholarships
Please visit scholarships.curtin.edu.au
for scholarships offered by other Australian
government agencies and Curtin.
Location: Curtin International,
Building 101
Tel: +61 8 9266 3348
Fax: +61 8 9266 2605
Email: isc@guild.curtin.edu
Web: ausaid.curtin.edu.au
37
38
COMMITTEE (ISC)
The ISC is the peak representative body for
international students at the University.
Through the Student Guild, the ISC works
to ensure that international students have
the best possible experience studying at
Curtin. If you want to make some friends,
or feel lost, frustrated, or simply unhappy
about anything at all, you can approach
the ISC. As fellow international students,
they are there to assist you in finding your
feet at university and to make sure you
have a good time.
Tel: +61 8 9266 2910
Fax: +61 8 9266 2996 (Attn: ISC)
Email: issu@curtin.edu.au
aspx?CID=66
iPORTFOLIO
iPortfolio is a great way to connect with
prospective employers and start preparing for
career interviews. It’s an online space where
you can create, share and publish evidence of
your learning (using movies, audio, images, and
documents) and life experiences to promote your
unique skills and abilities.
iPortfolio is also an excellent forum for gathering
feedback from and collaborating with friends,
mentors, employers and lecturers. When you’re
ready to showcase your achievements, select the
highlights and share them on the web or publish
them to iTunesU.
iPortfolio will help you reflect on:
• How your Curtin experience is enhancing
your unique skills and preparing you for your
ideal career.
• How the skills you are developing in casual
employment, Guild Clubs and Community
Organisations will add value to employers
and to the community.
Visit iportfolio.curtin.edu.au to set up your
iPortfolio.
39
JOBS
LEADERSHIP CENTRE
See Curtin Careers Centre under C. See also Tax
File Number under T.
Some skills you can’t learn in class. The Curtin
Leadership Centre offers free skills-based
development and real-world experience.
JOHN CURTIN GALLERY
We can all be leaders, so develop your leadership
potential and get the most of your Curtin
experience! The Curtin Leadership Centre offers
students training in skills such as teamwork,
public speaking and project management, as
well as the chance to run real life community
projects. Meet others and enhance your
employability. Get information and register for
on campus or online training.
The John Curtin Gallery (JCG), located on the
Bentley Campus, is the cultural hub of Curtin
and features must-see contemporary art
exhibitions by local, national and international
artists as well as current Curtin students. You are
invited to experience some of the most exciting,
innovative visual art exhibitions in Perth. The
JCG also presents free weekly floor talks with
the artists, academics and art professionals
who challenge our perspectives and offer a new
appreciation for the works on show. Make the
JCG part of your university life!
Open Monday to Friday. Also open Saturday &
Sunday (during exhibition periods).
Free entry.
Location: Building 200A (near Aroma Café)
Tel: +61 8 9266 4155
Email: gallery@curtin.edu.au
Web: johncurtingallery.curtin.edu.au/index.
cfm
Facebook: facebook.com/johncurtingallery
Tel: +61 8 9266 9276
Email: leadership@curtin.edu.au
Web: life.curtin.edu.au/community_
leadership/curtin_leadership_centre.htm
LEAVE OF ABSENCE
Leave of absence is the official term for taking
some approved time out from your studies for
one or more semesters. After enrolment has been
completed, students are entitled to one or more
periods of approved leave of absence from their
course.
A completed Application for Leave of Absence
Form must be approved and lodged with your
head of school prior to the period that you will
be absent. Download an Application form and
guideline or pick them up from your Student
Service Office.
Students who do not enrol for a period of three
months and who do not have approved leave
of absence will have their course status set to
40
AWOL (absent without leave). Students with this
status are no longer guaranteed a place on their
course.
Before applying for a leave of absence, get some
advice. Make an appointment with your course
coordinator, or see Student Assist or Student
Wellbeing Advisory Service under S or the
Counselling and Disability Services under C.
LEGAL ASSISTANCE AND ADVICE
Student Assist in the Student Guild under S has
free legal advice. They can also refer you to a
In certain circumstances international
students may be allowed to take a leave
of absence for one semester (six months
maximum). You must seek advice from
the visa officers in Student Central,
Building 101 if you wish to apply for leave
of absence, and complete the Application
for Leave of Absence form available from
students.curtin.edu.au/administration/
documents/int_leave_of_absence.pdf
community legal service. Some organisations
are able to offer basic advice, however further
assistance must be sought from a solicitor for a
fee. Although variable across law firms, this fee
can exceed $180 per hour.
LIBRARY
TL Robertson Library
Location: Building 105, levels 2–6.
Tel: +61 8 9266 7166
Web: library.curtin.edu.au
Tours, tours, tours!
Come on a 45-minute tour of the Robertson
Library during O-Week or Week 1. There will be
an introduction to finding books, journal articles
and reserve readings (many are online), as well
as a look around the library.
Opening hours
During semester the Robertson Library is open
24 hours, seven days a week.
Check our website for full, limited service and
study hall hours. You will also find opening
times for other Curtin libraries here.
Your online library
You can access all of the library’s online
services and guides 24/7. Search the library
catalogue and databases, read online journals
and books, find library tutorials, referencing
guides, past exam papers and ask us questions
anytime, anywhere!
LibGuides
Look at the Study Skills – Getting Started in the
Library guide for information on how to find
books for loan, reserve readings, plus journal
articles – all of which you will need for your
study.
See what services, facilities and study spaces
you will find in the library.
Are you an External or OUA student? You will
find lots of really useful information in this
guide too.
Do the library skills tutorials to help you find the
information you need. Attend a free workshop
if you would like hands-on instruction in using
various library resources.
Check the subject and unit-specific guides for
your faculty:
• Curtin Business School
• Health Sciences
• Humanities
• Science & Engineering.
Consult the referencing guides for examples of
the various styles used at Curtin (APA, Chicago,
Vancouver, etc).
Search for answers or ask a question using
LibAnswers and find out how to get in touch
with us.
Web: libguides.library.curtin.edu.au/home
Study spaces: iZone, Silent Zones,
Quiet Zones, Group Study Rooms
There are lots of different areas, each with their
own facilities and conditions of use.
Eating and drinking
To maintain a good study environment, eating
and drinking (apart from bottled water) is not
allowed in the library.
Computers, login and printing
Use a library desktop or laptop computer,
or bring your own and connect to the Curtin
wireless network.
To access any of the library’s online services use
your student number and your OASIS password.
To print or photocopy you’ll need to activate and
add credit to your Curtin student ID Card, which
is also your copying and printing card.
Borrowing
Library items can be borrowed using the selfservice loans machines on level 2 of Robertson
Library, or at your branch library by visiting the
enquiries desk. Just bring your Curtin student
ID card. Check your borrower information on the
library’s website to see when your items should
be returned or renewed. All items are subject
to early return if required by others. Library
notices, including recall notices, are sent to
you on the Official Communications Channel
41
(accessible via OASIS). Make sure you check this
at least once a week.
External postgraduate students living outside
the Perth metropolitan area should check the
borrowing link for information about the library
postal service.
Requesting a book that is on loan,
or at another Curtin library
If a book is already on loan, you can request it
via the library catalogue. If a book is at another
Curtin library and it is available for loan (on
shelf), you can request that it be sent to your
library for you to borrow.
Free workshops
Attend free workshops on finding journal articles
and using EndNote referencing software. Check
the library website for details and book online.
Ask us…
We can point you in the right direction to find
what you need!
LOST PROPERTY
Student Central is the drop off and pick up point
for lost property on Bentley campus.
Tel: +61 8 9266 3399
42
MARKET DAY
Every Wednesday during teaching weeks, the
Guild precinct is transformed into a marketplace.
Stallholders offer lots of funky products and
services to both students and staff. If you are
interested in setting up a stall, you will need
to complete a booking request form. For more
information and to book a stall, see Student guild
under S.
MATURE-AGE STUDENTS
Anyone over the age of 20 who is not a high
school leaver is considered a mature-age
student. Mature-age students can face many
issues when studying for the first time or
returning to study after a long period. For
example, you may have difficulty using new
technology or managing study in addition to
work, social and family commitments.
For specific support for mature-age students
please see:
• Student guild mature age department
• Student Assist under S
• The Learning Centre under A for Academic
Support
• Student Wellbeing Advisory Service under S
• Counselling and Disability Services under C.
MENTAL HEALTH
See Health Services under H or Counselling
Services under C.
MENTOR PROGRAM
The mentor program sets up all new to Curtin
undergraduate students with a senior student
in the same course. (For postgraduate students,
see Postgraduate Mentor Program under P). Your
mentor is available to answer your questions
about university life, big and small. They can
help you with questions about your course, the
university, and life as a student. If they don’t
have the answer, they’ll help you find the person
who does. They know exactly what you’re going
through, because they were in your shoes just a
year or two ago. They’ll also provide you with a
network of new friends at university, as they’ll be
mentoring a small group of other new students
as well as you.
So, how can you use your mentor? First, make
sure you go to O-Week, where you’ll meet your
mentor and other mentees face to face. Then,
check your student email regularly, as your
mentor will contact you at least once every two
weeks via email. Respond to their emails, ask
them any question you need to, and get together
when they suggest it.
Information about the mentor program is
available online.
If you haven’t heard from your mentor by week 2,
get in touch with mentor program staff through
this website, and we’ll make sure we find you
one.
Enjoy your first semester at university. Once
you’ve settled in to life as a Curtin student,
we hope you’ll be a mentor to new students.
MOBILE PHONES
See Telecommunications under T.
MONEY MANAGEMENT
After moving out of home or arriving in Perth for
the first time, many students will be managing
their finances without family assistance. It
is important to budget realistically to ensure
financial obligations are met. It is also important
to save for unexpected expenses.
The Student Guild (under S) can provide
information on how to budget effectively,
together with hints and advice on how to save
money. There are various organisations that may
be able to provide financial advice or support.
Students who experience emergencies of a
financial nature can approach the various
areas of support: Student Wellbeing Advisory
Service under S, Counselling and Disability
Services under C, or Student Assist under S.
Scholarships under S may also be able to assist
with financial help.
43
MULTI-FAITH SERVICES AND
PRAYER FACILITIES
Multi-faith Services (MFS) are available for
personal support and general consultation on
matters of religious belief and spirituality. MFS
is coordinated by the multi-faith officer who
provides confidential and religiously unbiased
faith-based support on campus.
MFS also includes wide-ranging faith-based and
religious support provided by visiting chaplains.
Curtin also provides spiritual and prayer spaces
in the following locations:
• Prayer and Meditation Room, Building 109,
Level 1 (all faiths)
• Building 510 Musallah (Muslim).
For large group bookings, please see Room
Bookings System under R.
Multi-faith services are free and all consultations
are confidential. Please contact the Counselling
and Disability Services reception to make
appointments.
Open Monday and Tuesday
Location: Building 109, Room 109
Tel: +61 8 9266 7850 or 1800 651 878
(for country callers)
Direct line: +61 8 9266 3714
Fax: +61 8 9266 3502
Email: multifaith@curtin.edu.au
Web: multifaith.curtin.edu.au
44
NATIONAL UNION OF STUDENTS (NUS) OASIS
National Union of Students (NUS) is the peak
representative body for undergraduate students
in Australia.
OASIS (Online Access to Student Information
Services) is a secure web portal to electronic
services provided to Curtin students.
NUS works to protect the rights of students
across Australia, organises national campaigns
on issues affecting students in a range of
different areas, and makes sure that the student
voice is heard by government, the media, and
the public.
Once you log into OASIS you will have access to
a range of services including:
• official University communications
• student email
• eStudent (your student record, including your
personal details, enrolment details
and results)
• Blackboard
• StartUp Channel
• AskCurtin (Curtin’s FAQ database)
• library catalogues
• Curtin news and events
• campus life and Guild.
NUS is owned and run by students, and its
activities and direction are determined by
students through annual campus elections.
Must I use OASIS?
Yes! Curtin delivers official communications
electronically via OASIS. It is your responsibility
to read these communications and you should
be accessing OASIS at least weekly (preferably
two or three times a week). Curtin monitors
if and when students read their official
communications.
students. Find online support from ELearn.
Who has access to OASIS?
Once you are offered a place in a course that is
capable of leading to an award at Curtin, you
will automatically have access to OASIS and
its core services. Additional services will be
made available to you through OASIS when you
enrol. If you are terminated from your course,
withdraw, defer or do not accept your offer
before its lapse date, you will lose your OASIS
access. After completing your course at Curtin,
you will be able to access OASIS for 12 months
after course completion.
OPTOMETRIST
If you take an approved leave of absence, you
will continue to have access to OASIS over your
period of leave
What if i can’t access OASIS regularly?
If you are unable to regularly access OASIS
due to a medical condition, disability, or some
other compelling reason, you can apply for an
eExemption from using OASIS (please note:
eExemption will not be granted for slow internet
connections). To apply for an exemption,
complete an Application for eExemption
form online.
ONLINE STUDENTS (EXTERNAL
STUDENTS)
Online students can access the majority of
support and advice that on-campus students
can. Most of the Curtin support services, for
example Student Wellbeing Advisory Service
under S, Careers Centre under C, The Learning
Centre under A for Academic Support and
Counselling and Disability Services under C are
available via phone, Skype or email to online
45
If you get lost and don’t know where to go for
help, contact Student Wellbeing Advisory Service
under S and we can help work out what you
need, and will either help you ourselves or refer
you to the right people for support.
The optometrist on campus offers eye-testing
examinations and stocks a large range of glasses,
contact lenses and sunglasses at affordable
prices.
Location: Guild Precinct building 106
Tel: +61 8 9451 4130
Fax: +61 8 9451 1393
Email: curtin_optom@bigpond.com.au
ORIENTATION
Orientation is the term used to describe the
overall program to prepare students for their
studies. All students are expected to attend and
classes begin under that assumption.
Orientation Week (O-Week)
This is the official start of the academic year and
students are expected to attend. For domestic
students Centrelink recognises Orientation as
the start of semester, so if you are receiving
payments they will begin from O-Week.
O-Week has two important components:
• faculty orientation
• central orientation.
Note:
• Events may clash – remember that your
faculty and school orientation sessions take
priority.
• New students can create their personalized
Orientation Timetable through EnrolNow
(OASIS) or via the Orientation website.
46
Returning students can plan their schedules
online.
If you don’t have access to a computer or
experience difficulty with this technology see
Abacus Computer Labs under A, Student Assist
or Student Wellbeing Advisory Service, both
under S.
Do I need to attend orientation?
Of course you do…
During O-Week we will provide you with the
essential information you need to help you make
the transition into uni life and begin your Curtin
journey.
During O-Week you will:
• find your way around campus and locate
the lecture theatres, classrooms, labs and
workshops relevant to you
• receive faculty and course information
• get your Student ID card and pay fees
• learn about parking and other transport
options
• learn about the variety of support services
at Curtin and how they can help you,
particularly in your first year at uni
• discover the social, community and
recreational activities on offer
• meet other new students and the key teaching
and support services staff for your course.
Don’t miss the fun and entertainment as we
welcome you to Curtin! Students who participate
during orientation feel less overwhelmed and
anxious about what needs to be done before
classes begin, and the feedback from past years
has been overwhelmingly positive.
If you have any questions about O-Week you can
contact the Student Wellbeing Advisory Service
(under S).
Orientation START Volunteers
Each semester we look for a friendly team of
Orientation volunteers to help us welcome new
students to Curtin. Volunteering at Orientation
is a great opportunity to gain some fun and
valuable volunteering experience (it looks
great on your resume!) while introducing our
new students to campus life and the Curtin
community.
If you are a current Curtin student and would
like to help out at Orientation, register for
volunteering opportunities on the Careers Hub
(see Careers under C) and keep your eye out for
the Orientation volunteering job advertisement.
OVERSEAS STUDENT HEALTH COVER
(OSHC)
The Australian Government requires
international students to be covered by
overseas health cover (OSHC) and maintain
this insurance for the length of their
student visa. Before your student visa is
granted, you will need to organise your
OSHC before you enter Australia in order
to be covered from the day you arrive.
Students must purchase OSHC, approved
by the Australian Department of Health
and Ageing, from a registered health
benefits organisation.
What is OSHC?
Overseas Student Health Cover (OSHC) is
health insurance and helps cover costs for:
• out of hospital services
• in hospital services
• prescription medicines
• emergency ambulance transport.
During your stay in Australia, you may
need to visit a doctor. Medical services in
Australia are not free and visits to doctors
and hospitals incur a cost. If you attend
the Health Service on Bentley campus,
the cost of seeing the doctor is likely to be
covered by OSHC, however not all doctors
outside the Perth or Bentley campus offer
this service. OSHC does not cover visits to
the dentist, physiotherapist, optometrist,
chiropractic and osteopathic services. It is
recommended that students who may need
these services speak to their health provider
to obtain additional cover.
Who are the approved providers?
There are four providers:
• OSHC Worldcare oshcworldcare.com.au
• Medibank Private medibank.com.au
• BUPA Overseas Student Health Cover
overseasstudenthealth.com
• Australian Health Management Group
oshc.com.au
Curtin’s preferred provider is OSHC
Worldcare.
OSHC renewal
For further information regarding all
OSHC Government approved providers,
visit: international.curtin.edu.au/oshcworldcare.htm
It is a university mandatory requirement
that students are covered for the complete
length of their studies.
OSHC Worldcare membership cards must
be ordered online at oshcworldcare.com.
au once you have a permanent address in
Perth.
Your membership number is your Curtin
student number followed by CU for Curtin
University. Once you have updated your
information, just select the “order a
Membership Card” option. Your card and
policy documents will be sent directly to
your Perth address.
OSHC enquiries on campus
An OSHC Worldcare representative is
available daily on campus at Student
Central in Building 101 to assist you with all
OSHC enquiries including renewals, cash
claims and holiday credit. Check
the notice board at student central for
service times.
Download your free OSHC app at https://
www.oshcallianzassistance.com.au/app/
Dental care
Dental care is not covered by OSHC and
students are strongly encouraged to take
out additional cover through their provider.
The Yellow Pages of the Perth Telephone
Directory lists dental care providers and
includes a locality guide.
The Western Australian Government
provides an after-hours emergency
telephone service seven days a week
between the hours of 6.30pm and 8am.
This service is to be used for immediate and
urgent dental attention only.
For more information:
Tel: 9325 3452
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48
PHARMACY
PARKING
Say goodbye to outdated parking permits and
hello to pay by phone (PBP) parking.
How does it work?
No parking meters, no tickets, no need for cash.
The parking system is easy to use.
Simply follow the steps:
1. Register your car/s online
2. Park – choose from
• All day parking ($2.50 for students and
$3.50 for staff)
• Timed parking (80c per hour to a maximum
of 4 hours)
3. Register the start of your parking session
via your mobile phone
4. Go to class
5. Head back to your car
6. If using timed parking, register the end of
your parking session via your mobile phone.
More parking information is available online.
Parking and Traffic
Location: Building 115 near the Perth Hockey
Stadium
Tel: +61 8 9266 7116
Fax: +61 8 9266 3223
PERSONAL DETAILS
See Changing your Personal Details and Change
your Address under C.
Friendly staff at the Bentley campus pharmacy will
be happy to assist with all your pharmaceutical
needs including:
• prescriptions
• Western Union money transfer (sending only)
• Medibank Private
• vitamins
• photo processing
• digital processing
• gifts.
Tel: +61 8 9266 3784
Fax: +61 8 9451 4440
PHYSIOTHERAPY
At the School of Physiotherapy, treatment is
provided by final year physiotherapy students
under the supervision of experienced clinicians
who are academic staff at the school. The
clinics offer excellent quality of care through
physiotherapy assessment, accurate diagnosis,
and treatment where indicated, to people with
musculoskeletal problems including:
• back and neck pain
• headaches
• arthritis and joint pain
• sports/musculoskeletal injuries
• post-surgical rehabilitation
• injury rehabilitation.
Referrals are welcome, but not required.
Tel: +61 8 9266 1210 for enquiries and bookings
Web: healthsciences.curtin.edu.au/teaching/
physiotherapy_clinical_services.cfm
49
PLAGIARISM
Plagiarism means presenting the work or
property of another person as your own, without
appropriate acknowledgement or referencing.
Plagiarism includes, but is not limited to:
• copying of sentences, paragraphs or creative
products which are the works of other persons
• paraphrasing sentences, paragraphs or
themes too closely
• using another person’s work/s or research
data without due acknowledgment
• submitting work that has been produced by
someone else
• copying or submitting computer files, code or
website content in whole or in part without
indicating their origin
• submitting previously assessed or published
work for assessment or publication elsewhere,
without permission or acknowledgement
• in the case of group projects, falsely
representing the individual contributions of
the collaborating partners.
The University regards any acts of cheating or
dishonesty by way of plagiarism very seriously.
There are strong penalties for breaches
(including annulment of results or termination/
expulsion from the University).
More information about plagerism is online.
POLICE
The WA Police service is committed to serving all
people fairly, equitably and without prejudice. If
required, the Counselling and Disability Services
under C can assist students in accessing police
services and refer them to other agencies and
organisations where necessary.
For more information contact:
WA Police
Tel: 131 444
For life-threatening emergencies call 000
Web: police.wa.gov.au
In particular, we recommend you read the
practical guide.
POSTGRADUATE STUDENTS
Undergraduate and postgraduate students can
also obtain academic guidance and support
from The Learning Centre, (see A for Academic
Support).
See CUPSA under C.
The Guild’s Student Assist (under S) can provide
advice and assistance to all students who are
dealing with any plagiarism related issue/matter
or other forms of academic misconduct.
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POSTGRADUATE MENTOR PROGRAM
The Postgraduate mentor program is run by the
Curtin Student Guild. It aims to provide all new
postgraduate students with access to a student
mentor enrolled in the same course. Mentors
provide guidance and advice on issues such as
exam and assessment preparation, working with
supervisors, workload management, learning
strategies, and general campus information,
including how to access support services.
The program is open to students who are
studying a PhD, Masters, Graduate Diploma and
Graduate Certificate. It is available to students
studying at the Graduate School of Business, the
Kalgoorlie WASM campus and external students.
It is also available to full and part-time students.
If you are interested in participating, please
contact:
Andrew Cameron
Location: Guild precinct, Building 106F
Email: a.cameron@guild.curtin.edu.au
Tel: +61 8 9266 2913
Web: guild.curtin.edu.au/Common/
ContentWM.aspx?CID=26
• online printing service ready for collection in
24 hours
• digital photo printing and enlargements
• thesis, lecture notes and assignment printing
• printer, fax, multi-function centres and copier
sales and repairs – no fix, no fee.
Location: Guild Commercial Services,
Building 106A
Tel: +61 8 9266 1044
Fax: +61 8 9258 8844
Email: orders@printerfuelwa.com
Web: printerfuelwa.com
Robertson Library
Robertson Library also offers several cardoperated self-service photocopiers and printers
on each level of the library. Colour copying and
copying to overhead transparencies services are
also available. Copying cards can be purchased
on levels 2 and 3. Further credit can be added at
any time and on any level of the library. Check
with other Curtin libraries for details of the
copying and printing services they offer.
Location: Robertson Library, Building 105
Tel: +61 8 9266 7166
SMS: 0421 261 139
Web: library.curtin.edu.au
Open 24 hours.
See Robertson Library under L.
PRINTING, PHOTOCOPYING AND
DESIGN SERVICES
There are several places on campus that offer
printing, photocopying and/or design services.
Printer Fuel
Printer Fuel offers on-campus printing services
and printer.
Services include:
• inkjet, laser & copier cartridges
• original, generic OR refilled cartridges – buy
three generics, get one free
• laser printing – black and colour
• discounted self-service printing in A4, A3 and
large format up to A0
See our website for the locations and contact
details of all Curtin libraries.
Guild Copy and Design Centre
The Guild Copy and Design Centre offers a
wealth of services including artwork and design,
colour/black and white printing or copying,
heat press transfers, scanning, laminating and
book binding. For personalised gifts, business
cards, club party tickets, membership cards,
invitations, flyers, brochures or a creative job
application CV, contact the Centre’s graphic
designer, John Hew.
Tel: +61 8 9226 2925
Email: copy.design@guild.curtin.edu
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PRIZE FOR READING THE A-Z
This entry is to see if anyone is reading this guide
carefully – the first person to email Student
Wellbeing Advisory Service (under S) with a
screen shot of this entry wins a small prize! Try
your luck and drop us an email!
PROFESSIONAL STANDARDS
AND CONDUCT UNIT (PSCU)
See Integrity and Standards Unit (ISU) under I.
RADIO STATIONS
Curtin radio station
Web: curtinfm.com.au
Station: 100.1FM
FM popular frequency stations:
Frequency
Station
92.1
92.9
93.7
94.5
96.1
97.7
98.5
RTRFM
929
NOVA 93.7
mix94.5
96FM
ABC Classic FM
98five Sonshine FM –
Christian radio
triple j
Curtin FM 100.1
99.3
100.1
AM popular frequency stations:
Frequency
Station
585
720
ABC News - 24 hour news service
720 ABC Perth - news, current
affairs, education
6RN – news, current affairs,
education, late night music
6PR – news, current affairs,
education, talkback
6IX – classic hits from the 1960s
to 1980s.
810
882
1080
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RECOGNITION OF PRIOR LEARNING (RPL)
See Credit for Recognised Learning (CRL),
under C.
submitted to University Fees Centre, Student
Central.
RELIGION
See Multi-Faith Services under M.
RECONCILIATION ACTION PLAN
Curtin is a multicultural university and has
a long-standing commitment to Indigenous
education and culture. In 1998, Curtin was
proud to became the first university in
Australia to formally commit to a “both ways
learning journey” by signing a Statement of
Reconciliation and Commitment and, in 2008,
the first university to commit to a Reconciliation
Action Plan.
Everyone at Curtin can help close the gap in
health, lifespan, education and employment
opportunities between Indigenous and nonIndigenous Australians. Over the course of
your studies you will be given opportunities
to experience, maybe even contribute to, an
understanding of Indigenous Australian culture
and history. This could be as part of the units
you study or in other activities you will be
invited to take part in over the year. So, look
out for opportunities through the Guild, Curtin
Volunteers! and the Centre for Aboriginal Studies
and get involved.
RECREATION CENTRE
Please see Sport and Recreation under S.
REFUND OF TUITION FEES
Refund policies for international,
Commonwealth supported and domestic feepaying students vary.
To apply for a tuition fee refund, an Application
for Refund Form must be completed and
REGISTRATION (CLASS)
Registration is the term used at Curtin for
registering into your classes (lectures, tutorials,
labs, etc.) and creating your personal timetable.
It’s different to Enrolment (under E), which is
how you register into Curtin and your course
itself. You need to register into each class
(tutorial, lecture or lab) in each of your units.
You can also talk with your Student Service
Office or visit students.curtin.edu.au/contact_
offices.cfm
To plan your registration, and to view your
timetable after you’ve registered, you can look
up your unit’s timetable online.
RESEARCH AND DEVELOPMENT
Curtin aims to achieve excellence in research
and development, particularly in partnership
with other organisations, institutions of learning
and the community.
The Office of Research and Development (ORD)
provides support to postgraduate research
students in the following areas:
• graduate studies
• responsibility for Higher Degree by Research
programs
• Higher Degree by Research contacts
• forms, policies and guidelines
• seminars and professional development
opportunities
• human research and animal ethics
53
• scholarships
• thesis examination.
RURAL AND REGIONAL STUDENTS
Location: Building 100 levels 1 and 2
Tel: +61 8 9266 7863
Fax: +61 8 9266 3793
Web: curtin.edu.au/research
If you’re a rural or regional student, you may
sometimes need additional support with
adjusting to life away from home in a city
environment, or support with the challenges of
studying online.
RETAIL
For advice about any issues, contact Student
Wellbeing Advisory Service under S in this guide.
An adviser can support you with your transition
to Curtin and life in Perth. Most of the Curtin
support services (see for example Careers Centre
under C), The Learning Centre under A for
Academic Support and Counselling and Disability
Services under C), are available via phone, Skype
or email to online students.
Curtin Concept
If you are proud of where you are learning –
then slap it on your chest! Curtin Concept is the
place to shop for all your Curtin souvenirs and
apparel. Whether you require a subtle piece of
memorabilia for that job interview or you just
want to shout it out to the world – we have the
perfect thing for you. Need a cheap jumper to
get you through a cold winter’s day? Then come
and check out our extensive range of Bonds
clothing. Curtin Concept is also the sole reseller
of Brazilliano Praia thongs (flip flops) in Western
Australia. Sick of all your mates conforming to
the Havaiana fad? Stand out from the crowd and
choose Brazil’s other big brand. Curtin Concept
also has a poster and block mounting service
available. Full Guild member discounts are
available across our full range.
Location: Guild Precinct, Building 106G
Tel: +61 8 9266 2828
Email: concept@guild.curtin.edu.au
ROOM BOOKINGS
Curtin staff and students book a room at can
make bookings through the online room
bookings system.
Phone: +61 8 9266 1301
Fax: +61 8 9266 3375
Email: roombookings@curtin.edu.au
54
SAFETY
See Security and Safety and SafeZone App in this
section.
SAFEZONE
Safezone is a free app for all Curtin students
and staff that connects you directly to University
Security Services when you need help or first
aid. Download the Safezone app from the
iTunes App Store or Google Play.
SANCTIONS
Sanctions are imposed when payment is
outstanding for (and not limited to):
• tuition fees
• late amenities and services fee
• traffic infringements and parking fees
• library fines
• bookshop debts.
If you do not pay your fees and debts to the
University by the required due date, a sanction
will be placed on your student record. This
sanction prevents access to your results and you
will be unable to receive your official testamur
or graduate until the debt is paid. Students
with sanctions are also not able to re-enrol or
change course until the debt is cleared. Once the
sanction has been paid it will be removed from
your record within 24 hours.
Students can check if they have sanctions
recorded against them via the Sanctions Channel
in OASIS.
Enquiries about sanctions:
• Fees centre – +61 8 9266 3500
• Library fines – +61 8 9266 7166
• Parking fines – +61 8 9266 7116
• Housing debts – Contact the main housing
office of your on-campus residence
• Bookshop debts – +61 8 9266 2315
SCHOLARSHIPS
Scholarships are part of Curtin's commitment
to rewarding academic excellence, supporting
research and enabling students from all
backgrounds to realise their potential.
Undergraduate and Postgraduate
Scholarships (studying by coursework)
Tel: +61 8 9266 2992
Fax: +61 8 9266 3279
Email: scholarships@curtin.edu.au
Web: scholarships.curtin.edu.au
SCHOOL-AGE DEPENDANTS AND SPOUSE
DEPENDANTS
In Western Australia, dependents
of international students may be
enrolled in either government (public)
or nongovernment (private) schools
registered by the Commonwealth Register
of Institutions and Courses for Overseas
Students (CRICOS) providing the school
has the capacity to accept them. Both
public and private schools require the
payment of full school fees. A visa for your
dependant/s must be obtained through the
Patrol (DIBP) or a representative.
Government (public) school fees vary for
dependants of undergraduate students,
postgraduate students and for some
scholarship students. It is important to
understand these associated costs before
your dependants arrive in Australia.
Note: Dependants of postgraduate
international students (only Masters
or PhD) may be enrolled in selected
government schools in Western Australia
at local student rates, provided that the
school has been registered and has the
capacity to accept themschool has been
registered and has the capacity to accept
them.
Download the Dependant Schooling
Information detailed information such
as contacts for visa purposes, school
fees, process of school enrolments, list of
government (public) and non-government
(private) schools and other important
information.
55
You cannot enrol your dependants in
school until you have arrived in Western
Australia and can provide evidence of
permanent accommodation.
If your child requires English as a
second language (usually not relevant
for children 6 years of age and under),
learning difficulty or disability support,
extra educational needs may cost $2,000
or more per child, per year (this will be
an additional charge over and above the
school fees). These associated costs are
paid by the student, not Curtin University
or the Department of Education and
Training of Western Australia (DET). Costs
will vary and may involve the dependant
enrolling in a school specifically designed
to provide the required support. It is
recommended that your child begins to
learn the English language prior to arrival
in Perth.
Contact the International Sponsored
Student Unit:
Location: Curtin International, Building
102
Tel: +61 8 9266 3348
Email: issu@curtin.edu.au
Web: ausaid.curtin.edu.au/contact_
us.htm
Spouse dependants
All spouses of students on a student visa
must apply for a working visa if they wish
to work. Spouses of Masters and PhD
students can obtain visas with unlimited
work hours, while spouses of other
international students will obtain a visa
with a work limit of 40 hours per fortnight
according to DIBP regulations. See the
ISSU for questions.
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SECURITY AND SAFETY
Perth is like any other city in the world and it
is important to use common sense regarding
personal safety and security. A safe environment
requires individual awareness of safety and
security issues. Students should recognise and
avoid any potentially risky situations and report
suspicious behaviour to Curtin Security.
Always carry your Curtin student ID card – this
card may give you access to certain buildings
as well as providing you with identification.
Students who need to access a building after
hours should contact the Security Office on +61
8 9266 4444.
Securing your property
Never leave personal belongings unattended,
no matter where you are on campus, including
libraries and labs. Regardless of how long
you will be gone – even a couple of minutes –
unwatched articles invite thieves. If someone
attempts to steal your property, don’t physically
resist. No amount of money or property is
worth the risk of serious injury. Call Security
immediately on 9266 4444, or police emergency
(if it is an actual emergency) on 000. If you need
police assistance, but it’s not an emergency, call
131 444.
Securing your vehicle
Theft of property from parked vehicles is a
major concern to police and the University.
Do not leave any valuables in your car and be
sure to lock it when you leave. Security officers
patrol the campus 24 hours a day. A courtesy
bus is available on and around campus to help
get you safely to your car or your on-campus
accommodation after hours.
For more information see Courtesy Bus under C
or get transport information online.
See also the SafeZone App under S. Download
the free app for instant help or first aid if you
need it.
Opening hours: 24 hours, 7 days a week
Location: Security Office, Building 115, opposite
the Hockey Stadium
Tel: +61 8 9266 4444
Fax: +61 8 9266 3223
Email: security@curtin.edu.au
Web: properties.curtin.edu.au/safetyatcurtin
SEXUALITY AND GENDER DIVERSITY
Curtin respects and values the diversity of its
students and staff, and welcomes people of
diverse sexuality and gender identity.
Ally Program
Curtin’s Ally Program supports gay, lesbian,
bisexual, transgender and intersex (LGBTI)
students and staff. An Ally is any person who is
informed about, is sensitive toward and has an
understanding of LGBTI people and their issues.
Information about becoming an Ally and
various resources and research are available
online.
Guild gender and sexuality department
The department ensures that all LGBTI students
at Curtin are represented and supported. The
main goal of the department is continued
advancement in social, economic and
educational access for LGBTI students as well as
maintaining gender equity on campus. For more
information about this Department or to access
the Department room, contact Curtin's Student
Guild (under S).
SMOKE-FREE CAMPUS (SMOKING)
Curtin University’s Western Australian
campuses are smoke-free. That means
smoking is prohibited on every Curtin campus
in the state, including all on campus housing in
Western Australia.
SPORT AND RECREATION
Curtin Stadium
Curtin Stadium (Building 111 on Bentley
Campus) is Curtin’s new health, recreation and
events complex, and offers a variety of fitness
and sporting options for students, staff and the
wider community. Curtin Stadium has a main
gym, large group fitness area and indoor cycling
studio. It also houses a multi-purpose sports
hall with three courts and retractable seating for
more than 2000 guests.
You can choose from a range of competitively
priced memberships that combine gym and
group fitness for great health and fitness
benefits, or personal training and boot camp
with their great motivational and support
features.
Web: recreation.curtin.edu.au
Tel: +61 8 9266 7870
Evening social sports
Curtin Stadium’s social sports program is a great
way to get your friends together for some fun.
With nine sports and 17 categories to choose
from, there is something to suit everyone. So get
a team together and join Perth’s fastest growing
social sports competition. Please email the
Stadium at stadiumsports@curtin.edu.au or
call +61 8 9266 7052 for more information.
Sports clubs
Curtin has 17 registered and affiliated sports
clubs that cater for all levels of skill and
experience, and provide competitive and
recreational opportunities plus a great social
program.
57
Email: stadiumsports@curtin.edu.au
Tel: +61 8 9266 7870
Intervarsity sport
Do you want to represent Curtin University in
sport? We have a range of different opportunities
for students to represent Curtin University
at a competitive level, including state and
national competitions. The Tertiary Sports
WA Competition is a state-level competition
where students from the five Western Australian
universities compete in over 30 sports during
the academic year. A different sport is held each
Friday, so make sure you check the calendar for
when your favourite sport is coming up!
Australian University Games is a national
competition for the 40 Australian universities
to get together over a week in September to
compete across 30 different sports. The event
attracts over 7000 students each year. To be
selected for these teams, you should participate
in the Tertiary Sports WA competition, as these
students will have preference for the team.
Email: stadiumsports@curtin.edu.au
Tel: +61 8 9266 7870.
Elite athlete program
Curtin is an elite athlete friendly university
(EAFU) through an agreement with the
Australian Sports Commission. We are
committed to assisting elite athletes by
providing flexible arrangements for assessment,
exams and study plans to support the training
and competition requirements of individuals.
For more information please contact:
Tarry Dickerson
Tel: +61 8 9266 1963
Email: tarryn.dickerson@curtin.edu.au
Web: unisport.com.au/curtinstadium/
eliteathletes/Pages/Home.aspx
STUDENT ASSIST
Student Assist is the welfare, support and
advocacy service of the Curtin Student Guild,
available for all students with any personal,
welfare or academic issues. A team of student
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assist officers can provide a wealth of helpful
information to all Curtin students along with
a comprehensive referral service. The Guild is
independent from the University. The service is
completely confidential and will help with any
difficulties you may face during your time at
university.
The student assist service is particularly useful
in helping to inform you of your rights and
responsibilities with regards to University
policy. Student assist officers can help you
better understand better decisions about your
enrolment, academic progress and assessments;
provide you with advice and guidance about
the best people to see to resolve any academic
issues and the best way to go about it. They are
particularly well positioned to provide support
on matters such as appealing an assessment
grade, dealing with findings of academic
misconduct and plagiarism and appealing a
termination.
Student Assist has produced a series of Helpful
Handy Hints fact sheets which cover a wide
variety of popular topics ranging from academic
tips to health and lifestyle to finding work. These
can be found in Guild reception, Building 106.
Student Assist runs a number of special projects
and events including:
• An emergency relief (ER) program which can
provide emergency assistance to students
in financial crisis including food, clothing
vouchers, payment of utility bills, etc.
• Childcare assistance grant students
experiencing an occasional and unexpected
childcare need. These are limited in number.
• Bookshop grants up to the value of $250 are
available to students on low incomes at the
beginning of each semester. Applications
close early, so students need to keep an eye
out for promotional material around campus
and on the Guild website well before semester
starts.
• Reboot – a computer recycling and
redistribution scheme for those on a low
income and in need of a computer. The
program also operates a loan laptop service
providing laptops on short-term loan for
students whose circumstances leave them
without access to this resource.
• Legal assist – access to free initial legal
advice for currently enrolled students.
• Taxhelp – free assistance to make a tax
lodgement (July to November each year).
• Free workshops that cater to student needs,
including:
• Workshops for international students
designed for international students
to share their tips on living away from
home and exploring the Australian
culture in an informal setting.
• Resume and interview skill workshops.
• Terminated status workshop to provide
students with clarification of what
it means to be placed on terminated
status.
• Awesome Women’s workshop:
an empowerment workshop that
encourages students to look at their
personal strengths, problematic
situations in their lives and how to
develop their assertive skills.
To meet with a student assist support officer, pop
in to Building 106 or call Guild reception to book
an appointment.
Tel: +61 8 9266 2900 or 1800 063 865 (country
callers)
Web: guild.curtin.edu.au/Common/
ContentWM.aspx?CID=25
STUDENT CENTRAL
Student Central is the go-to place for general
administrative support, fees, charges and
student information. For faculty specific or
enrolment help, see your Student Service Office
under S.
For information on official documentation and
other administrative fees and charges please
visit the Current Students website.
Tel: +61 8 9266 3399
Fax: +61 8 9266 4108
Ask us: ask.studentcentral.curtin.edu.au
Web: students.curtin.edu.au
Web: fees.curtin.edu.au/#linkid=hp_popular
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STUDENT FEEDBACK
Curtin frequently seeks feedback from
students in order to improve the quality of
what we do. From time to time, you will be
invited to complete surveys such as the Curtin
Annual Student Satisfaction (CASS) Survey,
eVALUate, University Experience Survey and the
Orientation Week Survey. There are occasionally
additional surveys, focus groups, blogs and a
range of other feedback channels. We strongly
encourage you to voice your opinions through
these channels. Your views matter to the
University!
We encourage you to discuss issues with staff or
contact the Student Wellbeing Advisory Service
under S for support and advice, or see ISU under
I to register complaints.
STUDENT GUILD
The Curtin Student Guild plays a vital role
in representing the interests of students by
providing educational, commercial and social
services to its members. The Guild represents
all students on the University’s major boards
and committees and represents international
students specifically through its subsidiary
council, the International Students Committee
(ISC) (see I ) and postgraduate students through
its CUPSA (see C).
The Guild operates many essential services
on campus, including the Tavern and Bistro,
second-hand bookshop, Curtin Concept, Copy
and Design Centre and The Spot. The food
and beverage division of the Guild operates
many cafeterias and cafes on campus and, in
consultation with Curtin International, has
established the availability of Halal food at
Curtin.
The Guild also provides avenues for students
to network outside the classroom, with over 80
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international, faith-based, academic, sporting
and special interest clubs registered each year,
plus a healthy events calendar offering a wide
range of social activities for students from all
backgrounds. Guild members enjoy discounts at
all on-campus Guild outlets.
The Guild offers an independent and
confidential welfare, advocacy, support and
referral service to assist all students with any
personal, welfare or academic issue that they
may have. For more information see Student
Assist under S.
Tel: +61 8 9266 2900
Fax: +61 8 9266 2996
Email: reception@guild.curtin.edu.au
STUDENT ID CARDS
Curtin student ID cards contain a photograph
and basic personal details of the cardholder.
The card also contains a visible magnetic stripe
and an internal chip and antenna. The magnetic
stripe, chip and antenna all store information
about the cardholder and their access to
buildings on campus.
Your student ID card identifies you as being a
member of the Curtin community and enables
you to access certain campus facilities and
services that are restricted to University staff and
students.
You must have a card to:
• enter the majority of buildings and labs on
campus
• attend University examinations
• identify who you are
• access library borrowing services
• obtain a "Student 2015" sticker
• obtain the Curtin Guild membership sticker
• if you lose your ID card you will be charged
a $21 replacement fee.
You can apply for your card online or in person.
STUDENT NUMBER (SEE ALSO STUDENT
ID CARDS)
Student numbers are allocated on your original
Letter of Offer. This number is your identification
number at Curtin. It is the means by which
student records can be carried forward each
year. Please ensure that your student number
is entered on every enrolment, amendment,
change of address form and correspondence
submitted while studying at Curtin.
STUDENT ONE
Student One is the core administrative system
for student information and progression. The
University uses the system to record a variety
of details for all Curtin students including
admission and enrolment, examination
results, demographics, financial liability and
transactions, and graduation details. Only Curtin
staff have access to Student One, and strict
privacy policies and procedures apply.
STUDENT SERVICE CENTRE
We can help you out with:
• academic transcripts applications for course
entry
• changing your details
• cross-institutional enrolment
• examinations
• financial help
• fees
• graduations
• ID cards
• international student visa matters
• official student documents
• Overseas Student Health Cover
• scholarships
• special consideration
• travel concessions
• unit exemptions and credit (CRL)
Location: Building 101, Level 2, Bentley campus
Telephone: +61 8 9266 3399
Email: studentservicecentre@curtin.edu.au
Web: students.curtin.edu.au
Admissions
Telephone: +61 8 9266 7805
Email: admissions@curtin.edu.au
Web: futurestudents.curtin.edu.au
Examinations
Telephone: +61 8 9266 7016
Email: examinations@curtin.edu.au
Web: examinations.curtin.edu.au
Fees
Telephone: +61 8 9266 3500
Email: fees@curtin.edu.au
Web: fees.curtin.edu.au
Graduations
Telephone: +61 8 9266 7115
Email: graduations@curtin.edu.au
Web: graduations.curtin.edu.au
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Health Sciences
Telephone: +61 8 9266 3685
Email: currentstudents@health.curtin.edu.au
Web: healthsciences.curtin.edu.au
Humanities
Telephone: +61 8 9266 3400
Email: humanities@curtin.edu.au
Web: humanities.curtin.edu.au
Science and Engineering
Telephone: +61 8 9266 4600
Email: ssse@curtin.edu.au
Web: scieng.curtin.edu.au
School Student Services
• academic consultation
• individual course/subject advice
• clinical/professional placements or fieldwork
Scholarships
Telephone: +61 8 9266 2992
Email: scholarships@curtin.edu.au
Web: scholarships.curtin.edu.au
STUDENT TRANSITION AND RETENTION
TEAM (START)
STUDENT SERVICE OFFICE
START is part of CurtinLife and provides a range
of services to all Curtin students and staff. A
member of staff may refer you to START for
advice or assistance, or you can contact START
direct for help or for any queries you may have
about transition to uni life and ongoing study.
• academic status
• change of citizenship
• changing your personal details
• class registration
• course deferral/leave of absence
• course planning
• enrolment matters
• special consideration
• student appeals
• study plans and unit selection
Curtin Business School
Telephone: +61 8 9266 7713
Email: business@cbs.curtin.edu.au
Web: business.curtin.edu.au
START includes the following programs:
• Student Wellbeing Advisory Service (see S)
• Mentor program (see M)
• Orientation (see O)
• UniPass (see U)
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STUDENT WELLBEING ADVISORY
SERVICE
You are not alone at Curtin. If you are
experiencing any problems, have any queries
about study or personal issues or you just don’t
know where to go or who to ask, our Student
Wellbeing Advisory Service can help. Our service
is free and confidential for all Curtin students,
and our contact is on the back of every student
card.
Struggling with a personal or study issue? Or
is something else making life difficult? Maybe
you are just confused about the campus or some
university paperwork? You’re not alone. We offer
helpful, caring, confidential assistance to many
students for a whole range of reasons, including:
• unsure where to start with trying to resolve
an issue
• difficulties with settling into university life
• personal matters
• worries about your studies (e.g. taking on
difficult units, being placed on conditional
status or questioning your course choice)
• issues with your faculty or a school staff
member.
Contact our experienced student wellbeing
advisors to discuss any issue, incident or activity
that is frustrating, worrying, threatening or
affecting you in any way – no matter how big or
small.
Phone: 1800 244 043 free call
Email: studentwellbeing@curtin.edu.au
Location: Building 103 Bentley campus and
Building 701 Kalgoorlie Campus – drop in and
say Hi!
Web: life.curtin.edu.au/student_wellbeing_
service.htm
Important note: In the event of emergency,
especially if any person is in danger, call
the Police on 000 – if you are on Bentley or
Kalgoorlie campus and need urgent Security
support, call +61 8 9266 4444.
STUDY SKILLS
See Academic Support under A.
SURVEYS
See Student Feedback under S.
SUPPLEMENTARY EXAMS (SUPPS)
See Exams under E.
SUPPLEMENTARY STATEMENT OF
STUDENT ACHIEVEMENT
See Curtin Extra Certificate under Academic
Transcript under A.
TELECOMMUNICATIONS
TAX FILE NUMBER (TFN)
The Australian Federal Government requires
anyone working in Australia or with an
Australian bank account to have a Tax File
Number (TFN). Banks must be provided with a
TFN to ensure that the correct tax is charged on
any interest earned on an account.
TFN application forms are available from
Student Central or you can apply online. Forms
must be lodged at the Australian Taxation Office
(ATO) and you must take your passport and
Student ID Card with you. To apply online visit
the ATO website
Information about lodging your electronic tax
return is available online.
International students are generally
treated the same as Australian residents for
taxation purposes, however, they may be
entitled to a rebate when returning home.
For more information contact the ATO:
Location: 45 Francis Street, Northbridge
WA 6003
Tel: 13 28 69
Web: ato.gov.au
Telstra currently operates the Australian
national telephone system. However, due to
deregulation, consumers have the choice of
using other telecommunication providers for
a number of services. It is possible to get very
good rates on international calls from these
competitors.
International students must pay a bond
in order to arrange telephone connection.
Currently, only Telstra will do this. Local
calls have a set fee regardless of the
duration of the call; however, calls outside
the Perth Metropolitan area, interstate and
overseas are timed. Details of call costs are
in the front of the White Pages telephone
directory.
International calls
International calls can be very costly, so it
is wise to check the cheapest time to call
before dialling. It is possible to have a bar
put on any telephone to stop timed-call
numbers being dialled. This is particularly
useful if sharing a house where there are
concerns about splitting call costs. Timed
call charges are itemised on each phone
bill.
Phone cards are sold at the Guild front
counter, Vickery House Office and at most
newsagents. Cards are available in A$5,
A$10, A$20 and A$50 denominations and
can be used to make local or international
calls. Most international students find this
a very convenient way of tracking their
expenses. Telecommunications brochures
are available in the reading area of Curtin
International, building 102 on Bentley
Campus.
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TIMETABLE
Students can view their unit’s class choices
(lectures, labs, tutorials, etc.) on OASIS to plan
their timetable prior to registering into those
classes. Once registered, you can print your own
timetable – be sure to refer to it and checkout
where your classes will be held prior to start of
classes (see Orientation under O in this guide).
For more information about class registration
and timetabling, see Registration under R.
TRAFFIC AND ROAD SAFETY
For safety reasons, international students
must familiarise themselves with Western
Australian road rules.
• Vehicles travel on the left hand side
of the road.
• When crossing roads, look to the
right, then left, then right again before
proceeding.
• Pedestrians are encouraged to cross at
traffic lights or designated pedestrian
crossings.
• Pedestrians must walk straight across
the road, not diagonally, and exercise
caution when stepping out from behind
buses and other objects at the roadside.
• Exercise particular caution if you are
from a country where traffic drives on
the opposite side of the road.
Driving a motor vehicle in Australia
As a visitor you can drive in WA on an
overseas driver’s licence for as long as it
remains valid in the country of issue. If
your overseas licence ceases to be valid,
or expires, you must apply for a WA
licence if you wish to continue driving.
When driving in WA you must carry your
overseas driver’s licence and produce it for
inspection at the request of any member of
the police force. If your overseas licence
For safety reasons, international students
must familiarise themselves with Western
Australian road rules.
• Vehicles travel on the left hand side
of the road.
• When crossing roads, look to the
right, then left, then right again before
proceeding.
• Pedestrians are encouraged to cross at
traffic lights or designated pedestrian
crossings.
• Pedestrians must walk straight across
the road, not diagonally, and exercise
caution when stepping out from behind
buses and other objects at the roadside.
• Exercise particular caution if you are
from a country where traffic drives on
the opposite side of the road.
Driving a motor vehicle in Australia
As a visitor you can drive in WA on an
overseas driver’s licence for as long as it
remains valid in the country of issue. If
your overseas licence ceases to be valid,
or expires, you must apply for a WA
licence if you wish to continue driving.
When driving in WA you must carry your
overseas driver’s licence and produce it for
inspection at the request of any member
of the police force. If your overseas licence
is not written in English, it is advisable to
carry your international driving permit or
an approved English translation of your
licence with you when you drive. You
cannot drive on your overseas licence if you
are disqualified from driving, your driving
privileges are withdrawn or three months
has lapsed since the grant of a permanent
resident visa.
Ensure that you adhere to the speed limits
at all times. In built-up areas the speed
limit is 50 km/h. Drivers should always be
mindful of the safety of other road users
and children near schools and recreation
areas.
Adequate comprehensive car insurance
International students are advised to
purchase comprehensive car insurance
instead of just the compulsory Third
Party insurance, because comprehensive
insurance will also cover the cost of repairs
to their own vehicles and other people’s
vehicles in the event of an accident. Car
repair costs can be a significant amount.
Seat belts and mobile phones
In Australia, it is compulsory for passengers
and drivers to wear a seatbelt. It is the
driver’s responsibility to ensure all
passengers have fastened their seat belts.
Using mobile phones while driving is an
offence, with a substantial fine ($400 as at
Oct 2014).
Distance travel
Although international students may be
competent drivers, they are not necessarily
experienced with long distance travel
in Australia. Students may also be
inexperienced traveling at country speed
limits. Country roads are often narrow and
are used by large trucks and long road
trains travelling at high speeds. Overtaking
must be executed with great caution.
The great distances and long straight roads
in regional areas often cause drivers to
become easily fatigued, often resulting in
impaired judgment and slower reflexes.
There is also a risk of having an accident
when driving in rural areas at night due
to various wildlife that may be crossing
the road. Drivers should stop and rest at
least once every two hours to have a brief
walk or refreshment such as a coffee when
driving long distances.
Alcohol and drugs
Drink and drug driving is not tolerated. It is
prohibited to drive any vehicle (including
a bicycle) when under the influence of
alcohol or drugs. Police will frequently
administer a breath analysis to determine
whether alcohol has been consumed and
may request the driver to undertake a
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saliva test to determine the presence of any
prescribed illicit drug.
The legal blood alcohol concentration
(BAC) limit for full licence holders in
Western Australia is 0.05%, the equivalent
of approximately one standard drink.
Drivers who have not held a drivers licence
for a period of two years (provisional
drivers) must not exceed 0.0% BAC.
Information on standard drinks and
alcohol limits is available online.
Bicycles
Students purchasing a bicycle must also
purchase an approved safety helmet. It is
compulsory to wear an approved safety
helmet when riding a bicycle or motorcycle
in Western Australia. Police can issue a fine
if you ride without an appropriate helmet.
Safety approved helmets are available in
sports stores or department stores at a
reasonable cost.
TRANSPORT
Public Transport Student Concession
(Transperth)
All full-time Curtin students are entitled to
Transperth concession fares when travelling
with a valid Tertiary SmartRider. Curtin
students can validate their tertiary concession
entitlement by completing a Tertiary SmartRider.
Registration is through OASIS.
The only way to prove you are entitled to
tertiary concession travel is to carry a Tertiary
SmartRider encoded with your tertiary
concession. Your Curtin student ID card is not
accepted as proof. It is an offence to travel
without a valid concession pass when travelling
on a concession ticket and penalties apply.
For more information, please contact the Co-Op
bookshop:
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For more information, call the Transperth
Infoline on 13 62 13 .
Taxi services
Swan Taxis and Black & White Taxis are the
most widely used taxis in Western Australia. All
taxis are meter operated by time and distance,
and operate 24 hours a day. Taxis are indicated
as being vacant by an illuminated sign on the
roof and can be pre-booked by phone or on the
Internet. Taxis can also be hailed on the street
or found at taxi ranks throughout the city and
at the airport. It is recommended that you book
your taxi in advance to avoid delays, particularly
on weekends. A taxi service is available for
disabled passengers 24 hours a day and can be
booked by calling +61 8 9333 3377.
Swan Taxis
Tel: 131 330
Web: swantaxis.com.au
Black & White Taxis
Tel: 131 008
Web: blackandwhitecabs.com.au
Location: Building 200B, Kent Street Bentley,
WA 6102
Tel: +61 8 6144 5725
Email: curtinuni@coop.com.au
Public transport to and from
Curtin University
The main buses to and from Curtin University are
routes 72 and 75, which run between Curtin and
Perth.
Routes 34 and 72 go to Cannington Station.
Routes 100 and 101 run between Curtin and
Canning Bridge Station. The Circle Route (98
& 99) runs regularly and passes through Oats
Street Station and Curtin University. Other
buses that go to Curtin are routes 35 and 342.
Trains run at least every 15 minutes during the
day on all lines. Timetables are available on the
Transperth website or alternatively at Guild
Reception (Building 106F).
There are several taxi ranks at Bentley campus.
Taxi ranks are marked with a yellow T icon on
the Bentley Campus Map.
Cycling
There is a lot of support and encouragement for
cycling to Curtin.
TRAVEL
There are two travel agents on Bentley campus:
STA Travel
Tel: +61 8 9266 7000
Email: curtinuni@branch.sta.travel.com.au
Web: statravel.com.au
Kristend Travel (staff corporate travel)
TUITION FEES
Students are responsible for ensuring all tuition
fees are paid by the due date. Enquiries about
their tuition fees can be directed to the Fees
Centre. If a student does not make payment by
the deadline stated on their tax invoice, a late
payment fee may be applied.
Fee calculation
Tuition fees for degrees by coursework are
calculated and charged on a semester basis. For
an estimate of tuition fees for a course or unit,
use the Fee Calculator.
Masters by Research and Doctoral students
may enrol at any time during an academic year
and submit their theses for examination by
the due dates set by their respective schools/
departments. Tuition fees for a research degree
are calculated on a pro-rata basis, so the fee
liability for the entire degree is determined from
the date of enrolment to the date of submission
of the thesis. However, tuition fees will be
charged at the start of every research term and
payment must be made by the due date of each
research term period.
You can find due dates of fees and methods of
payment online.
Other student charges and levies
Some courses require payment of incidental
fees for items such as laboratory coats, field
trips accommodation costs, material costs for
project work, etc. These additional costs are
detailed in the Curtin Courses Handbook with
more detailed information available from your
school or department. General information on
incidental fees and charges is available online.
How to pay fees and charges
Curtin does not provide paper invoices. You
can generate your eInvoice by going to the My
Finances tab in eStudent and clicking email
my eInvoice. A PDF will be sent to your student
email address. Further information is available
online.
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Commonwealth supported students
Students who are enrolled in a Commonwealth
supported place are required to pay their
tuition fees in full by the due date or, if eligible,
submit a HECS-HElP form (eCAF) with a valid
tax file number by the due date. Additional
information on the requirements to be eligible
for Commonwealth Support or HECS-HELP is
available online.
Please note that a new HECS-HELP form (eCAF)
must be submitted for every course that a
student pursues.
Domestic fee-paying students
The University offers undergraduate and
postgraduate courses on a fee-paying basis
for Australian Citizens/Permanent Residents.
Students will be invoiced on a semester basis
according to their enrolment.
Payment due dates
Students who are eligible may submit a FEE/
HELP form with a valid tax file number by the
due date to obtain a FEE-HELP loan to pay for
their studies. Additional information on the
eligibility requirements for FEE-HELP is
available online.
Please note that a new FEE-HELP form must
be submitted for every course that a student
pursues.
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International students should inform
their parents and/or sponsors that living
expenses should not be included with
tuition fee payments as the University does
not disburse student living expenses.
International students should also be
aware that their semester course fee shown
on their letter of offer is an indicative figure
that may vary from the actual tuition fee
according to the units that are eventually
undertaken. The indicative fee should only
be used as a guide as the definitive tuition
fee cannot be calculated until enrolment is
completed.
Students who are eligible may submit a
FEE-HELP form with a valid tax file number
by the due date to obtain a FEE-HELP
loan to pay for their studies. Additional
information on the requirements to be
eligible for FEE-HELP is available online.
Please note that a new FEE-HELP form
must be submitted for every course that a
student pursues. If payment is not received
by the deadline on a tax invoice, a late
payment fee may be applied.
UNIENGLISH
UniEnglish is an online tool that will help you
to analyse your strengths and weaknesses in
using the English language so you can decide
whether you would benefit from English support
programs. It is primarily aimed at students who
come from backgrounds where English is not
the main language of communication, but all
students can have access to the tool on request.
UniEnglish includes four sections:
• English/reading
• listening
• speaking
• writing.
It is voluntary, free of charge and provides
instant results online. It is accessible from any
computer with internet access.
For more information, please contact Donna
Butorac, English Language Proficiency Officer:
Tel: +61 8 9266 7839
Email: donna.butorac@curtin.edu.au
Web: unienglish.curtin.edu.au
You can also contact the English language
development coordinator in your faculty for
additional support with English language
development – just ask at your Student Service
Office under S for the name of your faculty
English language support person.
There are a number of other ways you can
improve your English – like joining CHATS
Curtin Volunteers! Conversation group ever
Wednesday lunchtime during semester (see
Curtin Volunteers! under C) or joining sports
and Guild social clubs. Ask your faculty English
language development coordinator for ideas
UniEnglish is available to all students.
Australia is a very diverse country, with
many new immigrants arriving each
year. Some Australian domestic students
may also have English as an additional
language and need English support in the
same way that international students do.
UNIPASS - PEER ASSISTED
STUDY SUCCESS
UniPASS is a peer-facilitated, cooperative
academic assistance program which targets
units that students often find challenging.
UniPASS will help you to succeed by providing
you with scheduled study time where you can
work collaboratively in small groups with the
help of a peer who has excelled in the subject
and has been trained to facilitate peer learning.
Peer learning is a powerful learning technique
and research has shown that students who study
together achieve better results. Students who
attend five sessions or more per semester usually
achieve higher average marks than students who
do not participate. UniPASS regular participants
average 11 per cent higher grades and study
more efficiently than non-participants. One hour
of UniPASS can equal three hours of studying
alone.
UniPASS does not replace lectures and tutorials;
research indicates that to be successful students
should participate in all learning experiences,
tutorials and UniPASS.
UniPASS starts in week two of the semester, runs
for 12 weeks and is open to all students enrolled
in a unit. Your tutor will provide information
about UniPASS sessions in week one of the
semester. There is no need to register – just go
along.
UniPASS information is available online.
If you have any problems joining UniPASS,
please email us at unipass@curtin.edu.au.
For more information see Academic Support
under A.
69
70
VISA RENEWAL
VICE-CHANCELLOR’S LIST
Each semester, high academic achievers are
recognised by means of membership of the Vice
Chancellor’s List (VC list). To gain membership,
a student must be in the top one per cent of
students within their teaching area. Membership
entitles students to attend functions and receive
special considerations in the use of the library,
as well as many other privileges.
Membership to the VC's list is granted at the
completion of each semester to the top one per
cent of undergraduates and comprises students:
• of all disciplines
• from all years of study
• from all modes of study
• from all campuses
• from all nations
• of all ages
• of any gender.
See Graduations office under G.
VISA – INTERNATIONAL STUDENT VISAS
Students whose visas are due to expire
and have not yet completed their current
course will need to apply for a new
student visa. A Confirmation of Enrolment
(eCoE) document is required for a student
visa application. eCoEs are issued by
the international student visa officer at
Student Central. Appropriate visa advice
will be provided at the time of making
your appointment. You should start your
student visa application process at least
four weeks before your current student visa
expires. It is your responsibility to have a
valid visa.
More information concerning the renewal
of your student visa is online.
VOLUNTEERING
Give volunteering a go – there are many benefits
for you! You can gain new skills, meet new
people, work as part of a team, feel good about
helping others and have the opportunity to be
innovative. In addition, you may gain valuable
experience and skills that will make you more
attractive to potential employers when you
graduate.
Volunteer for Curtin community projects
Consider volunteering your time to work on
Curtin’s community projects. It’s a great way for
students and staff to have fun and make a real
contribution to the wider community. Volunteer
opportunities include fundraising for charity,
working on environmental projects, getting
involved in stress management activities and
participating in unique social events.
The Student Advisor, International Student
Visas is available to assist with queries
related to your student visa, taking leave of
absence and advice on withdrawals.
Organisations you will be helping include
Princess Margaret Hospital for Children, Cancer
Council, Leukaemia Foundation, Wheelchairs
for Kids, Parkerville Children and Youth Care
and Movember.
Tel: +61 8 9266 3399
Email: iovisa@curtin.edu.au
Contact:
Maureen Meredith
Student and Community Development Officer
71
Tel: + 61 8 9266 2118
Email: m.meredith@curtin.edu.au
Web: life.curtin.edu.au/leadership-andcommunity.htm
See also Curtin Volunteers! under C and
Orientation START Volunteers under O.
John Curtin Weekend
See Curtin Volunteering! under C.
WELLBEING
See Student Wellbeing Advisory Services under S.
WITHDRAWAL UNDER SPECIAL
CIRCUMSTANCES
See Enrolment under E. For support see Student
Assist or Student Wellbeing Advisory Services
under S.
WOMEN’S DEPARTMENT
The Women's Department provides
representation for the concerns of female
students both on and off campus. The
Women's Room, located in the Access and
Equity Department off the Guild courtyard,
is a safe space for female students to relax,
plan activities, hold small meetings and get
information on women's issues.
The room is also a space for mothers to study
while caring for their children. A computer
is available for use by female students, and a
change table, books, toys and a TV is provided
for use by mothers and their children.
Location: Guild Equity Space (Building 106F)
Email: women@guild.curtin.edu.au
Tel: +61 8 9266 3386
aspx?CID=69
You can also contact the NUS (National Union of
Students) Women's Department.
72
WELCOME..........................................................1
Your A–Z guide to Curtin ...................................1
How to use this guide.........................................1
Academic Calendar and important dates ...........1
Contents ............................................................1
STUDENT CHARTER ......................................... 2
Where to get help .............................................. 3
IMPORTANT NUMBERS .................................... 4
ORIENTATION CHECKLIST................................ 6
A
Abacus Labs...................................................... 8
Academic Misconduct ....................................... 8
Academic status................................................ 8
Academic Support ............................................ 8
Academic Transcript ......................................... 9
Accommodation................................................ 9
Alumni ............................................................ 10
ALLY (Curtin ALLY Program) .......................... 10
Appeals and Complaints ................................. 10
Art................................................................... 10
AusAid students ............................................. 10
B
Bicycles ............................................................ 11
Blackboard – Curtin’s learning management
system.............................................................. 11
Booking a Room............................................... 11
Bookshops ....................................................... 11
Building numbers ............................................12
Buses ...............................................................12
C
Calendar and handbook ..................................12
Campus information ........................................12
CBS Communications Skills Centre ..................12
Curtin Careers Centre .......................................12
Cashiers ........................................................... 13
Census Dates....................................................14
Centrelink ........................................................14
Changing Personal Details ...............................14
Changing Your Name .......................................14
Childcare – Curtin Early childhood centre ....... 15
Clubs and societies .......................................... 15
Complaints ......................................................16
Computer access, laptops, servicing and
advice .............................................................16
Conciliator ....................................................... 17
Conflict resolution ........................................... 17
Consuls ............................................................ 17
Copyright .........................................................18
Council for International students of Western
Australia (CISWA) ............................................18
Counselling and Disability services .................19
Course changing ..............................................19
Course completion .......................................... 20
Courtesy bus – Bentley ................................... 20
Credit for Recognised Learning (CRL) ............. 20
CUPSA (Curtin University Postgraduate Students
Association) .....................................................21
Curtin Extra Certificate ....................................21
Curtin Stadium ................................................21
Curtin Volunteers! ............................................21
Curtin Access Bus Service (CABS) ....................22
Curtin College ..................................................22
Curtin International .........................................22
Cycling to Curtin University .............................22
D
Deferral ............................................................23
Protection (DIBP) .............................................23
Dependent Children and Dependent Spouses .23
Disability services ............................................23
Distance and online learning .......................... 24
Diversity.......................................................... 24
Doctor ............................................................. 24
Drugs .............................................................. 24
E
Employment for International Students ..........25
Elite Athletes....................................................25
Email access ....................................................25
Employment ....................................................25
English Language Support ...............................25
Enrolment ....................................................... 26
Entertainment................................................. 28
Equal Opportunity and Equity ........................ 28
eStudent ......................................................... 29
Events ............................................................. 29
Examinations.................................................. 30
Extensions (For exam or assignment) ..............31
Extension study ...............................................31
External Students (Online Students)................31
F
Faith ................................................................32
Fees .................................................................32
Financial Assistance ........................................32
Food outlets .....................................................32
Functions and Special Events ..........................33
G
Gallery ............................................................ 34
Gender ............................................................ 34
Graduation...................................................... 34
Guild ............................................................... 34
H
Hair Salon ........................................................35
Health Services ................................................35
Housing Services .............................................35
73
I
ID Cards .......................................................... 36
Insurance........................................................ 36
Integrity and Standards Unit (ISU).................. 36
International Student Conciliators ..................37
International Sponsored Students Unit (ISSU) 37
International Students Committee (ISC) ......... 38
iPortfolio ......................................................... 38
J
Jobs ................................................................. 39
John Curtin Gallery ......................................... 39
L
Leadership Centre ........................................... 39
Leave of Absence ............................................ 39
Legal Assistance and Advice ........................... 40
Library ............................................................ 40
Lost Property ...................................................41
M
Market Day...................................................... 42
Mature-Age Students ...................................... 42
Mental Health ................................................. 42
Mentor Program .............................................. 42
Mobile Phones ................................................ 43
Money Management ....................................... 43
Multi-Faith services and Prayer Facilities ....... 43
N
National Liaison Committee (NLC).................. 44
O
OASIS .............................................................. 44
74
Online Students .............................................. 45
Optometrist ..................................................... 45
Orientation ..................................................... 45
Overseas Student Health Cover (OSHC) .......... 46
P
Parking ........................................................... 48
Personal Details .............................................. 48
Pharmacy........................................................ 48
Physiotherapy ................................................. 48
Plagiarism....................................................... 49
Police .............................................................. 49
Postgraduate students .................................... 49
Postgraduate Mentor Program ........................ 50
Printing, Photocopying and Design services ... 50
Prize for Reading the A-Z .................................51
Professional Standards and Conduct Unit
(PSCU) .............................................................51
R
Radio Stations..................................................51
Recognition of Prior Learning (RPL) ................52
Reconciliation Action Plan ..............................52
Recreation Centre ............................................52
Refund of Tuition Fees .....................................52
Religion ...........................................................52
Registration (Class) ..........................................52
Research and Development .............................52
Retail ...............................................................53
Room Bookings ................................................53
Rural and Regional Students ...........................53
S
Safety .............................................................. 54
SafeZone ......................................................... 54
Sanctions ........................................................ 54
Scholarships ................................................... 54
School-Age Dependents and Spouse
Dependents......................................................55
Security and Safety ......................................... 56
Sexuality and Gender Diversity ....................... 56
Smoke-Free Campus (Smoking) .......................57
Sport and Recreation .......................................57
Student Assist ..................................................57
Student Central ............................................... 59
Student Feedback ........................................... 59
Student Guild.................................................. 59
Student I.D Cards ............................................ 60
Student Number (see also Student I.D Cards) . 60
Student One .................................................... 60
Student Service Centre .................................... 60
Student Service Office ......................................61
Student Transition and Retention Team
(START) ............................................................61
Student Wellbeing Advisory Service ............... 62
Study Skills ..................................................... 62
Surveys ........................................................... 62
Supplementary Exams (Supps) ....................... 62
Supplementary Statement of Student
Achievement ................................................... 62
T
Tax File Number (TFN) .................................... 63
Telecommunications ...................................... 63
Timetable ........................................................ 64
Traffic and Road Safety ................................... 64
Transport ........................................................ 65
Travel .............................................................. 66
Tuition Fees .....................................................67
75
U
UniEnglish ...................................................... 68
UniPASS – Peer Assisted Study Success .......... 69
V
Vice-Chancellor’s List ..................................... 70
Visa – International Student Visas ................. 70
Volunteering ................................................... 70
W
Wellbeing......................................................... 71
Withdrawal Under Special Circumstances
(WUSC) ........................................................ 71
Women’s Department ...................................... 71
INDEX ..............................................................72
BENTLEY CAMPUS MAP ................................. 76
PERTH MAP .................................................... 78
116
100
Whitlam Walk
i
140
104
C
i
400
115
Jackson Avenue
11
106B
106D
106
101
102
103
106A
106C
106F
108
i
12
i
407
408
C
105
402
401
Atkinson
Forum
403
Sculpture
Garden
408
Brand Drive
106E
Guild House
i
10
106G
M
Edinburgh
Oval
107
Perth
Hockey
9
154
307
C
308
14
308
306
404
Clinic
Patient
Parking
305
405
310
13
ive
L
Ja
d
treet
Roa
111
Perth
Hockey
8
d Dr
K
S
Kent
on
cks
7
Technology Park
Bran
J
C
Barblett
Oval
6
a s R oa d
Kent St
Northern
Entrance
5
Hayman Road
4
ad
Ro
I
H
3
Du m
G
2
an
m
ay
H
F
1
Rd
an e
c
ym an
a
H ntr
E
E
D
C
B
A
300
15
16
17
76
Cu
r
Sir Charles Court Promenade
Whit
Dumas Road
113
M
L
K
J
I
H
G
F
E
D
C
B
A
1
2
3
128
Japan House
129
4
5
Mannin
g Road
Kurrajong
Village
George James
House
Rotary House
6
126
127
7
110
155
8
C
10
500
541
510
522
003
i
i
11
C
501
220
212
202
d
12
CSIRO
CSIRO
22
1
an
Br
iv
Dr
e
Mediterranean C
Garden
203
205
215
203
13
6
15
206
207
120
117
i
314
312
14
001
314
001B
9
Manning Rd
Entrance
i
Chessell Drive
Y
X
W
et
Upper level
carpark
tre
V
tS
N
Ke
n
114
e
enue
le Av
Ky
Driv
U
136
112
sing
002
004
216
Waterford
Plaza
Shopping
Centre
118
i
208
Speakers
Corner
209
Sir Charles Court Promenade
Don Watts
House
C
C
211
Rob Riley Walk
204
301
302
303
C
309
C
15
16
17
119
Vickery
House
Canning College
C
i
311
i
n
T
135
Erica
Underwood
House
i
213
Outdoor
Cinema
Henderson
Court
io
S
South
Oval
C
210
599
i
206
R
n
Tow
Q
P
i
tlam Walk
O
Kent Street
Entrance
201
109
at
200B
Alcoa
Court
in
St
200A
The
Forum
s
Bu
N
Edinburgh
Oval South
rt
Jack Finney
Lake
77
001A
Y
X
W
V
U
T
S
R
Q
P
O
N
78
EAST PERTH BUS AND
TRAIN STATION
Perth City
Farmer Freewa
y
Graham
ESPLANADE BUSPORT
AND TRAIN STATION
Fremantle
30 minutes
Airport
15 minutes
g
on
rr
O
SWAN RIVER
Ro
ad
y
gH
igh
wa
Ca
nn
in
Kwinana Freewa
Kent Street
ad
Ro
SHOPPING
AREA
y
wa
POLICE
STATION
Hayman
CANNING BRIDGE
BUS AND TRAIN
STATION
VICTORIA PARK
SHOPPING
AREA
h
Hig
y
y
an
Alb
VICTORIA PARK
TRAIN STATION
Curtin
Bentley
Campus
CURTIN BUS
STATION
Manning
Road
CANNING RIVER
Fremantle
20 minutes
SHOPPING
CENTRE
h
ac
Le
Hi
y
wa
gh
N
0
1km
2km
79
Produced by:
START (Student Transition and Retention Team)
Curtin University
GPO Box U1987 WA 6845
Location:
Curtin University Bentley Campus
Building 103, Hayman Hall
Kent Street
Bentley WA 6102
Tel: +61 8 9266 1663
Fax: +61 8 9266 3052
Email: start@curtin.edu.au
Web: life.curtin.edu.au
Disclaimer
Information in this publication is correct at the time of
printing and valid for 2015, but may be subject to change.
This material does not purport to constitute legal or
professional advice. Curtin accepts no responsibility for and
makes no representations, whether express or implied, as to
the accuracy or reliability in any respect of any material in
this publication. Except to the extent mandated otherwise
by legislation, Curtin does not accept responsibility for the
consequences of any reliance which may be placed on this
material by any person. Curtin will not be liable to you or to
any other person for any loss or damage (including direct,
consequential or economic loss or damage) however caused
and whether by negligence or otherwise which may result
directly or indirectly from the use of this publication.
© Curtin University 2015
Curtin University is a trademark of Curtin University of Technology
CRICOS Provider Code 00301J (WA), 02637B (NSW)
Copyright information
Except as permitted by the Copyright Act 1968 this material
may not be reproduced, stored or transmitted without the
permission of the copyright owner. All enquires must be
directed to Curtin University.
This publication is available in alternative formats on
request.
This publication is available in alternative
formats on request.
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