Mario Foster Resume

Scott Rowlandson
Email: srowlandson@outlook.com
Mobile: 0499 700 924
PROFILE
An accomplished and results-driven professional with 8+ years of extensive expertise in the provision of technical pre-sales
consultation, comprehensive sales cycle execution, and network engineering solutions to successfully bridge gaps
between technology and end-user needs. Specialist in complex network deployments using multiple transmission
technologies with proven track record in delivering technical solutions on time and on budget in large projects. Seeking a
challenging position to contribute accrued technical skills towards the realization of financial and performance targets.
KEY SKILLS
Technology Summary
 Design and deployment of complex service provider MPLS based networks to deliver carrier grade Ethernet services.
 Strong technical knowledge with Cisco and Alcatel service provider and enterprise equipment. Including Security, Large
scale routing and Carrier Ethernet switching products.
 3rd level support of a nationwide service provider network, with the ability to calmly and efficiently coordinate responses
to complex technical faults.
 Expert level knowledge of RF deployments ranging from Wi-Fi to carrier grade point to point microwave links.
 Python programming and Linux administration for network monitoring, security and GIS applications.
 Firewalls, MPLS, OSPF, VOIP, Load Balancing, BGP, Traffic Engineering, RF, Wi-Fi.
Business
 Technical Pre-Sales Consultation, Business Development, Technology/Integration Solution Designs
 Sales Lifecycle Management, Building ISP Service Portfolios/Documentation, Customer Relationship Management
 Needs Analysis, Proposal Development, Contract Management, Negotiations, Service Delivery
 Defining Scope, Resource Identification/Deployment, Risk Management, Consistent Process Improvement
 Change Management, Competitive/Industry Analysis, Performance Analysis
 Team Building & Supervision, Decision Making, Interpersonal Skills, Value Addition
PROFESSIONAL EXPERIENCE
Business Development Manager
Vertical Telecoms Pty Ltd (trading as Vertel); Sydney (Australia)
2012- 2014
Inducted into the organization to steer penetration into the health sector telecommunications market; established Vertel as the
primary telecommunications supplier to Primary Health Care (an ASX listed medical services company) with accelerated revenue
inflow worth USD 1.6 million acquired within the first three months.
Designation Chronology:
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2011- 2014: Business Development Manager
2007- 2011: Pre-Sales Engineer/Senior Network Engineer
Highlights:
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Drove the Vertel sales team to achieve an impressive 300% sales growth through consistent fulfillment of sales targets.
Successfully accomplished USD 7,000 in monthly recurring revenue.
Secured new contracts valued at USD $3.14 mil per annum.
Developed and implemented a results-focused targeted accounting selling plan for the health market.
Pioneered sales with the largest health/hospital entities in the organizational history.
Won multiple contract value deals worth USD $500,000 for reputable international companies.
Spearheaded renewal of USD $1.8 mil contract with Broken Bay schools network.
Expanded the customer portfolio across Aged Care, Medical Supply, Medical Imaging, Pathology and Hospitals sectors.
Key Responsibilities:
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Pursuing leads and references; converting them into long-term clients to target market share and revenue growth.
Conducting needs analysis and consultations to determine customized solutions based on client's requirements.
Resolving technical issues and objections to ensure customer acquisition and retention.
Preparing customized proposals, and facilitating signing of contracts for successful execution of sales cycles.
Cultivating a robust network of channel partner and integrators to acquire additional revenue streams.
Spearheading customer relationship management functions for key accounts to confirm engagement, and high quality
service delivery.
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Scott Rowlandson
Email: srowlandson@outlook.com
Mobile: 0499 700 924
Pre-Sales Engineer/Senior Network Engineer
2007 -2012
As the Senior Network Engineer and Technical lead developed Vertel’s network from a small service provider into a world-class
dedicated Carrier Ethernet network serving 1000’s of business customers Australia wide. Successfully designed, implemented and
delivered a number of large scale customer projects.
Highlights:
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Accomplished MEF (Metro Ethernet Forum) compliance certification on the Vertel core network (pioneer company and
network to achieve certification using microwave backhaul links in the world).
o Defined design guidelines for network wide MEF certification; integrated Metro Ethernet Forum (MEF)
principles into products and services.
Managed design and commissioning of diverse internet feeds in the three east coast states with multi-homing in and
outbound redundancy.
Designed and deployed:
o 16 site network providing 20-50Mbps high availability Ethernet services over MPLS to over 25 hospitals
o 40 site point-to-point Ethernet network for the diocese of Broken Bay Catholic Schools network
Led implementation of OAM and y.1731 based performance monitoring onto the production network to ensure
fulfillment of SLAs.
Spearheaded design and testing of a critical network upgrade comprising of 30 MPLS nodes using Alcatel service router
architecture.
Enhanced network availability and reduced unplanned outages through consistent improvement in design, internal
procedures, and disaster recovery planning.
Security and Network Monitoring software deployments using Linux based servers.
Implemented out-of-band disaster recovery access solutions using the Telstra 3G network to decrease risk of
downtime.
Tested, evaluated and implemented numerous vendor solutions for security, load balancing, traffic monitoring and
engineering.
Facilitated IPv6 service implementation project through deployment of service provider IPv6/IPv4 dual stacked
network.
Key Responsibilities:
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Managed pre-sales customer consultancies; defined design solutions to deliver proposed capabilities and fulfill value
delivery objectives.
Prepared cost/resource estimates for large-scale technical projects to develop budgets, and accommodate all client
requests.
Administered circuit and customer monitoring to confirm optimum performance in sync with committed SLAs.
Spearheaded provisioning and deployment of efficient microwave radio links from vendors such as Aviat, Alvarion,
LigoWave and EM Clarity.
Conducted provisioning and commissioning onto the network ranging from initial design, testing to handover for all new
customers.
Intern Network Engineer, Cisco Systems; Sydney (Australia)
2005- 2007
Gained diverse hands-on experience serving as an Intern for multiple part and full-time positions at the Pre-Sales Systems Engineer
and the Technical Assistance Center (TAC).
Key Projects:
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Model Service Provider Lab (North Sydney Office)
Role: Assisted with the development, deployment and documentation of a model service provider.
Overview: The lab provided services to pre-sales systems engineers to streamline technology specialization in a model
production environment.
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Lab Audit and Reconciliation
Role: Made integral contributions in the project targeting the entire TAC lab floor
Overview: Accomplished improved organization, and fortified accessibility of services to customer service engineers
across Cisco’s offices worldwide.
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Scott Rowlandson
Email: srowlandson@outlook.com
Mobile: 0499 700 924
Key Responsibilities:
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Proactively supported preparation and presentations of customer technology solutions through demonstrations and
information sessions.
Managed configuration and handover of services in sync with network/product demonstration specifications to pre-sales
engineers.
Assisted maintenance and documentation pertaining to all Cisco devices under support at customer support lab.
Enhanced product resiliency and service quality by collaborating with customer support engineers to recreate recurring
problems.
Enabled physical deployment of model customer networks in the lab environment to facilitate data collection, capacity
monitoring and optimization.
EDUCATION
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University of Technology (Sydney, Australia)
Bachelor of Engineering (Telecommunications), Diploma in Engineering Practice
*Graduated with First Class Honors
2009
Professional Development
Certifications
 2010: Cisco Certified Networking Professional (CCNP)
 2005: Cisco Certified Networking Associate (CCNA)
 2015: Ruckus Wireless WISP2
Trainings:
 2013: Smart Selling Workshop; Jack Daly
 2013: Negotiation Skills; Australian Institute of Management
 2012: SPIN Selling; Huthwaite
REFERENCES
Michael Stewart
Intersolutions
Director
+61 420 480 341
michael@intersolutions.com.au
Alex Kanikevich
National Engineering Manager
Vertel
+61 2 8399 7742
akanikevich@vertel.com.au
Phil Burrows
Technical Solutions Manager
Advancenet Telecom
+61 401 775 378
pburrows@advancenet.com.au
PERSONAL DETAILS
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Date of Birth: 4/4/1987
Citizenship: Australia & UK
Languages Known: English (Expert), Spanish (Intermediate)
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