Printable Resume

RYANPESTA
814.367.3782
http://RyanPesta.com
rpesta@gmail.com
About Me
From a young age I knew I wanted to make a career in the IT industry. Mostly self-taught, I've learned from sheer curiosity and
have always worked to expand my knowledge. Growing up in a small, non-IT driven town, I knew my IT career options were
limited. In 2012 I decided on a whim to pack up my things and move to Austin TX, on of the biggest IT driven cities in the US. Every
day I look forward to learning something new.
Recent Employment
System Administrator
04/2014 - Current
Amplifier
Responsible for the configuration and maintenance of: VMWare ESXi, Pure Storage SAN environment, Windows 2003/2008/2012
Server (Active Directory - Users, GPOs, etc.), Network Hardware (Cisco firewalls, Dell switches, and Ruckus wireless network),
Google Apps for Business, SQL Server, PRTG monitoring, Atlassian JIRA/Confluence, cloud services (Amazon EC2, New Relic,
Rackspace Cloud), and backups (Veeam, Acronis, Red-Gate.)
Jr. System Administrator
10/2013 – 04/2014
Amplifier
Lead helpdesk operations in a 24x7x365 environment. Lead the department to provide support for business infrastructure,
including e-mail, printing, wireless and wired network connectivity, VoIP phones, VPN, etc. Make recommendations for
improvements to existing systems, including documentation, procedures, and hardware/software improvements.
Jr. Systems Administrator
04/2013 – 10/2013
HostGator
Daily tasks include troubleshooting a wide range of issues involving; Linux Hosting, Windows Hosting, cPanel, WHM, rWHM,
WordPress, databases, phpMyAdmin, .htaccess, and much more. Great multitasking skills required, as company policy states
upward of 5 chats must be worked on simultaneously. The company performance average is usually around 55 chats/day, and I
am normally ranging between 70-80. I am consistently ranked in the top 10% of our approximately 380 agents.
Education
College
2005 - 2006
Penn State Erie - Computer Engineering Major
High School
2001 - 2005
Northwest Pennsylvania Collegiate Academy
Graduated Magna Cum Laude. Also was part of our yearbook staff and was one of three computer technicians working for the
school.
Skills Overview
Hardware (Mobile, PCs, Laptops, Repair, Routers, Switches, Servers) - Software - Troubleshooting - Graphic Design - Webpage
Design (HTML, CSS, Javascript, PHP, JQuery, CPanel, WHM) - Adobe Creative Suite - Microsoft Office Suite - Operating System
(Windows, OSX, Linux)
References
Professional
Tony Darden - IT Director - Caplugs - 814.881.4119
Brian Hodas - Salesman - C.A. Curtze - 814.314.9201
Henry Grabowy - Disc Jockey - 814.860.6886
Barry Pieper - Driver - C.A. Curtze - 814.392.2501
Personal
Andrea Michnik - Social Media Marketer - 716.432.1024
Daniel Townson - UX Designer - 716.997.2294
John Chrzanowski - Air Force - 814.528.3550