Student Guidebook - Dr Ruby Training College

2015
Dr. Ruby Training College
Student Guideline
www.drrubytraining.com.au
1300 761 873
RTO: 32382
ABN: 33142765286
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Table of Contents
Introduction…………………………………………………………………………. 3
Client Appeals and Complaints……………………………………………………… 10
Stakeholder Feedback……………………………………………………………….. 10
Legislative Requirements……………………………………………………………. 11
Occupational Health and Safety……………………………………………………… 12
Harassment and Discrimination…………………………………………………….. 13
Privacy………………………………………………………………………………. 15
Online Privacy………………………………………………………………………. 16
Verify Your Identity ……………………………………………………………….. 16
Online Security …………………………………………………………………….. 16
Working with Children………………………………………………………………..16
Fees and Refund…………………………………………………………………….. 17
Participant Training Records………………………………………………….......... 17
Recognition of other Qualifications…………………………………………………. 18
Access and Equity…………………………………………………………………… 18
Client Selection……………………………………………………………………… 18
Enrolment……………………………………………………………………………. 18
Orientation……………………………………………………………………….........19
Language, Literacy and Numeracy (LLN) Assistance………………………………. 19
Student Support, Welfare and Guidance…………………………………………. 19
Flexible Delivery and Assessment Procedures……………………………………… 20
Discipline……………………………………………………………………………. 20
Recognition of Prior Learning (RPL)……………………………………………….. 21
Credit Transfer………………………………………………………………………. 21
Assessment Methods………………………………………………………………… 21
Plagiarism Policy……………………………………………………………………. 22
Acknowledgement Declaration……………………………………………………… 23
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Introduction
Dr. Ruby Training College is Registered Training Organisation, meeting AQF
requirements. Our RTO has been registered under ASQA (the Australian Skills
Quality Authority) since 2 July 2012 (http://www.asqa.gov.au/). The following units
of competency are available to you:
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SITHFAB201
Provide responsible service of alcohol
SITHGAM201
Provide responsible gambling services
SITXFSA101
Use Hygienic Practices for Food Safety
SITHFAB204
Prepare and Serve Espresso Coffee
SITHFAB303
Prepare and Serve Cocktail
Food Safety Supervisor
We also provide the following qualifications:
 SIT30713 Certificate III in Hospitality
 TAE40110 Certificate IV in Training and Assessment
Certificate III in Hospitality
Certificate III in Hospitality provides the skills and knowledge for an individual to be
competent in skilled operations with the need to apply discretion and judgement.
Work would be undertaken in various hospitality settings, such as restaurant, hotels,
motels, clubs, pubs, cafes and coffee shops. Individuals with this qualification are able
to perform roles such as:
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Preparing and serving drinks at a bar
Preparing and serving espresso coffee
Serving food, wine and other beverages at tables
Providing reception or front desk services
Providing housekeeping services
Providing gaming services
Possible job titles include:
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Bar attendant
Barista
Waiter
Wine waiter
Front desk receptionist
Housekeeper
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Gaming attendant
To achieve a Certificate III in Hospitality, 15 units must be completed, the candidate
must demonstrate competency in the eight core units, plus eight electives (total 15
units).For this qualification, electives may be selected to meet either a specialist or
multi-skilled.
7 Core Units are:
BSBWOR203B
SITHIND201
SITHIND301
SITXCCS303
SITXCOM201
SITXHRM301
SITXWHS101
Work effectively with others
Source and use information on the hospitality industry
Work effectively in hospitality service
Provide service to customers
Show social and cultural sensitivity
Coach others in job skills
Participate in safe work practices
8 Elective Units can be:
SITXFSA101
SITHFAB204
SITHFAB201
SITHGAM201
SITHFAB303
SITHFAB305
BSBWOR204A_2010
SITXLAN2215
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Use Hygienic Practices for Food Safety
Prepare and Serve Espresso Coffee
Provide Responsible Service of Alcohol
Provide responsible gambling services
Prepare and Serve Cocktail
Provide Advice on Australian Wine
Use business technology
Conduct routine oral communication in a language other
than English (Mandarin)
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All of the 15 units of competency listed previously must be completed to be awarded
the Certificate III and to meet the educational requirements for Multi-skillimg in
hospitality workplace. On successful completion of the requirements for the
Certificate III in Hospitality, you will receive a qualification from your Registered
Training Organisation (RTO: Dr. Ruby Training College). If you have not completed
all the required units of competency for the qualification, we may issue you with a
Statement of Attainment that lists the units of competency you have successfully
completed.
Each unit of competency has a Learner Guide specifically designed for hospitality
industry and will assist you to develop the skills and knowledge necessary to meet the
requirements of the unit. Throughout these guides, candidates will find information,
examples, activities and questions that will assist you in developing competency that
is required in your real estate role. Please take the time to complete as many activities
and questions as you can.
Training packages are sets of nationally endorsed units of competency and
qualifications used to recognise and assess people’s skills. They are developed by
national skills councils in consultation with regulators, industry, employers,
enterprises and education providers to meet the training needs of specific industries or
industry sectors.
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Certificate IV in Training and Assessment (TAE40110)
This qualification reflects the roles of individuals delivering training and assessment
services in the vocational education and training (VET) sector.
Achievement of this qualification or an equivalent by trainers and assessors is a
requirement of the Australian Quality Training Framework Essential Standards for
Registration (Standard 1 as outlined in Appendix 2 of the Users' Guide to the
Essential Standards for Registration).
This qualification, or the skill sets derived from units of competency within it, is also
suitable preparation for those engaged in the delivery of training and assessment of
competence in a workplace context, as a component of a structured VET program.
Job roles
Job roles associated with this qualification relate to the delivery of training and
assessment of competence within the VET sector. Possible job titles and roles relevant
to this qualification include:
• enterprise trainer
• enterprise assessor
• registered training organisation (RTO) trainer
• RTO assessor
• training adviser or training needs analyst
• vocational education teacher.
To achieve TAE40110, 10 units must be completed, the candidate must demonstrate
competency in the seven core units, plus three electives.
7 Core Units are:
TAEASS401B Plan assessment activities and processes
TAEASS402B Assess competence
TAEASS403B Participate in assessment validation
TAEDEL401A Plan, organise and deliver group-based learning
TAEDEL402A Plan, organise and facilitate learning in the workplace
TAEDES401A Design and develop learning programs
TAEDES402A Use training packages and accredited courses to meet client needs
3 Elective Units are:
TAEDEL501A Facilitate e-learning
TAELLN401A Address adult language, literacy and numeracy skills
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BSBCMM401A Make a presentation
All of the 10 units of competency listed previously must be completed to be awarded
the Certificate IV in Training and Assessment. On successful completion of the
requirements for this qualification, you will receive a qualification from your
Registered Training Organisation (RTO: Dr. Ruby Training College). If you have not
completed all the required units of competency for the qualification, we may issue
you with a Statement of Attainment that lists the units of competency you have
successfully completed.
Each unit of competency has a Learner Guide specifically designed for training
industry and will assist you to develop the skills and knowledge necessary to meet the
requirements of the unit. Throughout these guides, candidates will find information,
examples, activities and questions that will assist you in developing competency that
is required in your trainer role. Please take the time to complete as many activities and
questions as you can.
Training packages are sets of nationally endorsed units of competency and
qualifications used to recognise and assess people’s skills. They are developed by
national skills councils in consultation with regulators, industry, employers,
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enterprises and education providers to meet the training needs of specific industries or
industry sectors.
In our college, the management and trainers have a rich experience working within
the Vocational Education and Training sector. This Student Guideline ensures that
you are guider through Dr. Ruby Training College policies and procedures, which
have been implemented under the National Vocational Education and Training
Regulator Act 2011 and the Vocational Education, Training and Employment Act
2000 to ensure that your learning experience is beneficial and professional.
Client Appeals and Complaints
Dr. Ruby Training College will deal with any complaints and appeals in an effective
and timely manner, aiming to resolve all complaints/appeals within four weeks of
receipt. In the first instance, complaints and appeals are to be lodged with the
appropriate trainer or other staff member. In the event that resolution is not reached,
the complaint/appeal can be referred to an independent person or panel, mutually
agreeable to all parties. If you wish to lodge a complaint or appeal, you must complete
a Complaint Form or Appeal Form, which are available from our management.
Dr. Ruby Training College management must investigate each complaint/appeal fully
before reaching a resolution. Throughout the investigation process, you must be given
every reasonable opportunity to provide further information about the
complaint/appeal. The resolution must be provided to you in writing on the college’s
Complaints Outcome Form.
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Stakeholder Feedback
You are invited to provide feedback to Dr. Ruby Training College on your training
and assessment experience and on client support services. The Completion Feedback
Form is provided to you upon completion of the program. Feedback forms are
provided to you by you trainer. Once these forms are completed, they are to be
returned directly your trainer, who will forward them on to our office in a sealed
envelope. Feedback may also be gathered in various other forms including emails,
telephone calls and verbal discussions.
All feedback received will be analysed by Dr. Ruby (the director) and may result in
improvements being made to services provided to students.
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Legislative Requirements
Dr. Ruby Training College is subject to a variety of legislation related to training and
assessment as well as general business practice. This legislation is continually being
updated and Dr. Ruby Training College management is responsible for ensuring all
staff is made aware of any changes to current legislation.
Current legislation is available online at www.austlii.edu.au.
Current legislation that effects our operations includes, but is not limited to, the
Legislation listed below:
Commonwealth Legislation:
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National Vocational Education and Training Regulator Act 2011
The Vocational Education, Training and Employment Act 2000
Human Rights and Equal Opportunity Commission Act 1986
Disability Standards for Education 2005
Disability Discrimination Act 1992
Racial Hatred Act 1995
Racial Discrimination Act 1975
Sex Discrimination Act 1984
Privacy Act and National Privacy Principles (2001)
Skilling Australia’s Workforce Bill 2005
Skilling Australia’s Workforce (Repeal and Transitional Provisions) Bill 2005
Occupational Health and Safety Act 1991
Organisational procedures for health, safety and security
As training and assessment is conducted in your workplace environment, all staff and
students will comply with the workplaces’ OHS procedures when onsite.
Fire alarm: when fire alarms, please keep calm, leave the classroom as early as
possible, using the stairs to go downstairs, don’t return to the classroom unless the
fire fighter permits you to do.
First aid, drinking water, and toilet facilities must be provided
Hygiene Procedures
• Ensure all equipment is stored at the correct level – enabling easy access
• Heavy items stored on lower shelving
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Equipment should be tagged and tested by certified tradespeople
Floors should be clean and free from spills
When class is over: please switch off all the espresso machines, clean all cups,
saucers, jugs, tables
Correct manual handling techniques
Clean cloths should be available
All utensils should be clean and sanitised
Milk should be stored in the fridge at the appropriate temperature
Personal hygiene --- hair tied back, hands washed, wear professional cloth
(T-shirt with dark colour), trousers, closed shoes
Lock the door properly
All staff has work cover
Hazards:
• Manage the Extension cords running across the floor, so students will not trip
over them
• Clear at all times: boxes and cartons stacked in front of the fire escape
• Make sure the chair doesn’t has a wobbly leg
• Once the coffee, milk spit on the floor, please use the dry mop to clean it; please
let student knows the slippery floor
• Have break regularly in case students sit in one position too long time
MSDA (Material Safety Data Sheets) and product instructions for cleaning
chemicals
We will make sure
A safety data sheet for each chemicals, products, also SDS
must:
• be in English, the language is simple, clear and precise
• contain unit measures expressed in Australian legal units of measurement under
the National Measurement Act 1960 (Commonwealth)
• state the date it was last reviewed, or if it has not been reviewed, the date it was
prepared
• state the name, Australian address and business telephone number of the
manufacturer or importer
• state an Australian business telephone number from which information about the
chemical can be obtained in an emergency (for example: Chemical to wash
espresso machine, Bleach , Anti-bacterial cleaner and etc.)
• An SDS should include a version number, superseded date or some other
indication of what version is replaced.
An SDS must be prepared and written to provide accurate information about the
hazards of a chemical and how to handle it safely, including its storage and disposal.
It must contain information about physicochemical properties, as well as potential
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health and emergency response measures. The SDS should also contain information
relevant to environmental effects to meet other laws.
The SDS must be reviewed every 1-3 years from the date of original preparation or
the last revision of the SDS (Record: 10/10/2011, 27/06/2014). It must be amended
whenever any new information about the hazardous chemical is known or received or
when the formulation changes.
All our staff and trainers are trained to have the knowledge related to MSDA, we
make sure our trainees read MSDA before the commence of the training course.
Harassment and Discrimination
Under Australian law, Dr. Ruby Training College is required to ensure that we
provide an environment that is free from all forms of harassment and discrimination
(including victimisation and bullying), so that staff that and participants feel valued,
respected and are treated fairly.
Dr. Ruby Training College management will ensure that all of our staff and
contractors understand their roles and responsibilities in creating such an environment,
by a process of training, communication, mentoring and by example. We will ensure
all of our staff are aware of the processes and procedures for addressing any form of
harassment or discrimination.
Staff, contractors and students should be aware of the following definitions:
‘Bullying’ – is unwelcome and offensive behaviour that intimidates, humiliates
and/or undermines a person or group. Bullying involves a persistent pattern of
behaviour over a period time and may include verbal abuse, physical assault,
unjustified criticism, sarcasm, insult, spreading false or malicious rumours about
someone, isolating or ignoring a person, putting people under unnecessary pressure
with overwork or impossible deadlines, and sabotaging someone’s work or their
ability to do their job by not providing them with vital information and resources.
‘Confidentiality’ – refers to information kept in trust and divulged only to those who
meed to know.
‘Discrimination’ – is treating someone unfairly or unequally simply because they
belong to a group or category of people. Equal opportunity laws prohibit
discrimination on the grounds of sex, marital status, pregnancy, family responsibility,
family status, race, religious beliefs, political conviction, gender history, impairment,
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age or sexual orientation. Victimisation is also treated as another ground of
discrimination.
‘Harassment’ – is any unwelcome and uninvited comment or action that results in a
person being intimidated, offended, humiliated or embarrassed. Equal opportunity
laws prohibit harassment on the grounds of sex and race.
‘Racial Harassment’ – occurs when a person is threatened, abused, insulted or
taunted in relation to their race, descent or nationality, colour, language or ethnic
origin, or a racial characteristic. It may include derogatory remarks, innuendo and slur,
intolerance, mimicry or mockery, displays of material prejudicial to a particular race,
racial jokes, allocating least favourable jobs or singling out for unfair treatment.
‘Sexual Harassment’ – is any verbal or physical sexual conduct that is unwelcome
and uninvited. It may include kissing, embracing, patting, pinching, touching, leering
or gestures, questions about a person’s private or sexual life, requests for sexual
favours, smutty jokes, phone calls, emails, facsimiles or messages, offensive noises or
displays of sexually graphic or suggestive material. ‘Victimisation’ – includes any
unfavourable treatment of a person as a result of their involvement in an equal
opportunity complaint. Unfavourable treatment could include: adverse changes to the
work environment; denial of access to resources or work.
Specific Principles
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All staff and students have a right to work in an environment free of any form of
harassment and discrimination
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All reports of harassment and discrimination will be treated seriously, impartially
and sensitively. Harassment and discrimination, including victimisation and
bullying, is unwelcome, uninvited and unacceptable behaviour that will not be
tolerated
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When management is informed of any harassment or discrimination it has the
responsibility to take immediate and appropriate action to address it
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In dealing with all complaints, the rights of all individuals should be respected
and confidentiality maintained
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Whenever possible, all complaints should be resolved by a process of discussion,
cooperation and conciliation. The aim is to achieve an acceptable outcome while
minimising any potential damage to our organization
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Both the person making the complaint, and the person against whom the
complaint has been made, will receive information, support and assistance in
resolving the issue
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Victimisation is unacceptable and will not be tolerated. No person making a
complaint, or assisting in the investigation of a complaint, should be victimized
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Harassment or discrimination should not be confused with legitimate comment
and advice (including feedback) given appropriately by management or trainers
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Staff and participants should not make any frivolous or malicious complaints. All
staff and participants are expected to participate in the complaint resolution
process in good faith
Privacy Policy
Dr. Ruby Training College takes your privacy very seriously and will comply with all
legislative requirements, including the Privacy Act and National Privacy Principles
(2001).
In some cases, as required by law and as required by the AQF, Dr. Ruby Training
College will need to make your information available to others. In all other cases, the
college ensures that your written permission is gained before providing information to
a third party. Throughout your training package, the college may be required to
provide information on your progress to Australian Skill Quality Authority (ASQA)
or other state government body, for example, OLGR NSW (RSA, RCG), OLGR QLD
(RSA, RSG) and etc.
Online Privacy Policy
Personal information is collected only when create a new account for Online course.
The student name, phone number, email address, date of birth, passport, drive license
or student ID is collected to make it happen. A credit card number is only collected if
a student selects the pay for PayPal. We do not store or keep credit card information.
Your personally identifiable information is kept secure and confidential. The
information is not divulged or sold to anyone. The credit card information is
transferred to Secure Pay payment gateway to allow online payments. No other
information is transferred to third parties. Students can login and change or delete
their bookings and information. There are no future communications offered.
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Verify Your Identity
To verify your identify, the college policy requires all students to provide your
identification (passport/drive license) on the enrolment day.
You understand that to graduate from Dr Ruby Training College, you must the
personal identification required to verity my enrolment details.
You understand that if you are suspected of misrepresenting your identify; you will be
rejected to conduct the programs delivered from Dr Ruby Training College.
You understand that it is your responsibility to enter your details correctly.
Online Security
We value the privacy or your records and do not collect data about you that is not a
necessary government requirement. Your records are held in a secure environment
and are not shared with third parties.
Working with Children
Dr. Ruby Training College does not accept people under the age of 18 into our
training programs. As such, the college has ensured that all appropriate background
checks have been completed on the college personnel, including Trainer/Assessors.
Further information is available from Dr. Ruby Training College management.
Fees and Refund
All college training programs charge fees. These fees are invoiced directly to the
enrolled students. The price is usually listed on our website. For further fee details
regarding each qualification, please contact Dr Ruby Zhu on 0402452517; or email:
drrubyzhu@gmail.com.
If the student pays the fee in advance, and could not commit on the day he/she enrols,
he/she should inform the college 24 hours before the course starts (via email, text
message, or phone call) and re-schedule the time with our administrator.
We do not take fee in advance above A$1500.0
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If student attends the class, but leaves early, fee will not be refunded (medical issue
exempted).
We will refund the student tuition fees if students have literally book the class on the
date; however, due to some circumstance, the college cancel the course and
reschedule to another day.
Refund will not be given due to your changed mind.
Other refund issued will be assessed case by case.
Re-print of a Certificate will be charged a fee of $20 (GST included): such as
Statement of Attainment, RSA certificate, or Qualification certificate.
Any questions regarding fees or refunds should be directed to the CEO.
Participant Training Records
Dr. Ruby Training College is committed to maintaining and safeguarding the
accuracy, integrity, confidentiality and currency of our company records. All hard
copy records including individual participant records will be stored in a locked secure
office area.
Our electronic records are stored in our computer system with our training records
stored in our computer database. The computer system is password protected and
security is maintained by appropriate software programs.
Our software system will retain your records, including results, for a period of no less
than 30 years.
You can access your own training records by contacting college management. You
can also authorise for your training records to be provided to others by completion of
a Participant Records Access Form, which is available from our management.
Student will be provided with their certificate via email. Should a student lose their
certificate, they can either reprint the certificate from the email, or alternatively, they
can contact Dr. Ruby Training College office who will resend the participant their
certificate via email at no cost.
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Recognition of other Qualifications
All AQF qualifications and statements of attainment issued by other registered
training organisations will be fully recognised by Dr. Ruby Training College. These
qualifications could used to reduce any training program offered by us.
Access and Equity
Dr. Ruby Training College is committed to ensuring that training opportunities are
available to all people on an equal and fair basis. All students have equal access to
training programs irrespective of their gender, culture, linguistic background, race,
socio-economic background, disability, age, marital status, pregnancy, sexual
orientation or career’s responsibilities.
Any issues or questions regarding access and equity can be directed to Dr. Ruby
Training College management.
Client Selection
There may be pre-requisites to enrolling in some of our training programs. Please
refer to the Course Information Sheets for further information on specific courses.
If you have any questions please do not hesitate to discuss the course with your trainer
or our management staff.
Enrolment & Student Record
To enrol in one of Dr. Ruby Training College’s training programs, you will need to
fill the enrolment form and sign the signature.
One of our administrator may request you to show your identify, please co-operate
with him/her.
If your employer or your agent pays your tuition fees, before you enrol in one of Dr.
Ruby Training College’s training programs, you will need to obtain the permission of
your employer/agent.
Enrolment will consist of you or your employer /agent contacting a trainer or Dr.
Ruby Training management. You and your employer/agent will be provided with
course information on the program so that an informed decision can be made on what
training program is right for your needs.
All student records will be kept 30 years.
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Orientation
During the enrolment process for a traineeship, you will provide with an induction
into the training program. This induction will cover:
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Introduction to Dr. Ruby Training College training staff
Confirmation of the course and units of competency to be delivered
The training and assessment procedures, including method, format and purpose of
assessment
Learning and assessment resources to be provided
What is expected of you during the program?
Qualifications to be issued Confirmation that all the above information was
provided is required to be acknowledged by you.
Language, Literacy and Numeracy (LLN) Assistance
Dr. Ruby Training College recognises that not all participants are able to read, write
and perform calculation to the same standards. Dr. Ruby Training College will
endeavour to help participants where we can, to accommodate anyone with
difficulties with language, literacy or numeracy. If you have a concern with language,
literacy or numeracy, please inform your trainer at the time of enrolment into the
program. In the event that your needs exceed Dr. Ruby Training College skills and
capabilities, we will refer you to an external support provider.
Student Support, Welfare and Guidance
Dr. Ruby Training College will assist all students in their efforts to complete our
training programs. In the event that you are experiencing any difficulties with your
studies, you should discuss these difficulties with your trainer or a member of Dr.
Ruby Training College management.
Dr. Ruby Training College’s trainer or manager will ensure that the full resources of
Dr. Ruby Training College are made available to you to ensure that you have every
opportunity to achieve the required level of competency.
Should you be experiencing a personal difficulty, Dr. Ruby Training College will
make every attempt to accommodate your needs within our limited capacity. Dr. Ruby
Training College has a compassionate and understanding approach to the difficulties
of our participants. If your needs exceed our capacity, Dr. Ruby Training College will
refer you onto an appropriate external agency.
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You can seek support immediately by contacting:
Police/Fire/Ambulance
Ring 000
Telephone Interpreting Services
13 14 50
Alcohol and Drug Information Service 1 800 177 833
(24 hour counselling and information)
Lifeline: 131 114
Literacy and Numeracy Support
National:
Australian Council of Adult Literacy phone 03 9469 2950 email acal@pacific.net.au
Web: www.literacyline.edu.au
Quit line 24 hour smoking cessation information and counselling 13 18 48
Flexible Delivery and Assessment Procedures
Dr. Ruby Training College recognises that not everyone learns in the same way. We
can adjust our training and assessment program to ensure all participants have an
equal and fair opportunity to complete the required training and assessment activities
independent of their preferred learning style. For example, a written assessment can
be adjusted so that it is conducted as a verbal assessment.
Where Dr. Ruby Training College cannot appropriately assist a participant, a referral
will be provided to an external agency that can provide the right help. Any further
questions can be referred to your trainer or Dr. Ruby Training College management.
Discipline
If a trainer is unhappy or dissatisfied with your behaviour, they have the authority to :
 Warn you that your behaviour is unsuitable
 Ask you to leave the class, or
 Immediately cancel the class
If you wish to express a complaint in relation to the disciplinary action taken, you
have the opportunity to follow our complaints procedure.
We expect that all trainers and staff from Dr. Ruby Training College will maintain a
professional and ethical working relationship with all other staff, management and
participants. Any breach of the college disciplinary standards will be discussed with
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the trainer and The CEO from Dr. Ruby Training College and the appropriate action
will be taken.
Recognition of Prior Learning (RPL)
Dr. Ruby Training College recognises that you may have previously gained skills and
knowledge from a variety of different sources. If you believe you already have skills
and knowledge that would be covered in the training programs offered by Dr. Ruby
Training College, you should initially apply at time of enrolment for Recognition of
Prior Learning and, where appropriate, has the training program reduced.
Applications for RPL can also be made at any time during the program.
An RPL application kit will be provided to you by their trainer/assessor. This kit is
also available from Dr. Ruby Training College. For non-traineeship enrolment, RPL
applications will be assessed at $120 per hour, which a maximum charge of $240 per
unit of competency.
Credit Transfer
Credit transfer is granted when you can demonstrate that your previous course of
study (within or outside of the AQF framework) is equivalent to the required
outcomes or standards within a unit of competency or qualification.
Assessment Criteria
All assessments will you the guideline with the context and purpose of the
assessment and the assessment process. This will include information regarding
assessment methods and alternative assessment methods if required to accommodate
special needs or circumstances. Information will also be included at the start of each
unit or course as to assessment processes, number of assessments and types of
assessment. Only competent or non-competent can be assessed, which means: if you
want to pass the test, you have to get 100% mark to become competent.
Assessment Methods
Assessment will ensure that they focus on the application of the skill and knowledge
as required, including:
 Structured activates (Skill practice)
 Assessment (Written)
 Observation assessment
 Questionnaire
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Dr. Ruby Training College ensures that you are assessed in sufficient detail to ensure
that assessors can make a fully informed judgment of competence.
Our management is available to discuss and provide professional advice regarding
outcomes of the assessment process and guidance on future options for you.
All assessment task must consider any language and literacy issues, cultural issues or
any other individual needs related to the assessment.
Re-assessment is available on appeal, as per the appeal process.
Plagiarism Policy
SCOPE
This policy applies to Dr Ruby Training College (The college) students and all the
college staff who deal with all matters concerning VET.
POLICY
The policy is intended to promote honesty in learning and assessment and respect for
the work of others. Contravention of this policy will result in students being penalised
as per our student code of conduct.
Plagiarism involves using the work of another person and presenting it as one’s own.
You are expected to acknowledge the intellectual property of others used in the
preparation of projects and assessment tasks.
Plagiarism is the copying of another person’s ideas or expressions without appropriate
acknowledgement and presenting these ideas or forms of expression as your own. It
includes not only written works such as books or journals, but data or images that may
be presented in tables, diagrams, designs, plans, photographs, film, music, formulae,
web sites and computer programs.
PROCEDURES
1. A Trainer or Assessor who suspects plagiarism should report this to the CEO of
Dr Ruby Training College.
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2. The CEO of the college must decide whether the plagiarism amounts to cheating.
The CEO should do investigation and make sure there is enough evidence that the
student intended to obtain an unfair advantage, CEO must give the student an
opportunity to respond before making a final determination. .
Penalties of Plagiarism and Collusion
1. Students who are found cheating or guilty of plagiarism on any form of
assessment will be deemed Not Yet Competent for the relevant Unit of
Competence. The student will then need to re-submit, resit assessment. See
Assessment Policy and Procedures.
2. Students who are found cheating or guilty of plagiarism for a second time will
need to re-enrol and repeat the entire Unit of Competence and pay applicable
fees.
3. Students who are found cheating or guilty of plagiarism for a third or
subsequent time, the matter will be referred to the CEO.
4. Students will also be issued an official written warning which will be placed in
the students file.
5. Continued behaviour of this kind may result in students being expelled from
the College. See Complaints and Appeals Policy and Procedure.
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Acknowledgement Declaration
I acknowledge that I …………………………….have read and fully understand the
contents of this Participant Handbook, which outlines the conditions my right and
responsibilities as a student of Dr. Ruby Training College.
Signature
Date
Name of Witness
Signature of Witness
Date
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