IMPROVE - Northern Periphery Programme

IMPROVE
Involving the coMmunity to
co-PROduce public serVicEs
NPA Lead Partner Seminar
Svolvaer, March 2015
IMPROVE
Aim
Increase the level of innovation in six NPA peripheral regions
in the field of technology-driven public service solutions.
Project
Objectives
1. Improve the design of public services
by using a transboundary open
innovation/living labs approach
2. Define a methodology suitable for coproduction of sustainable public
services in peripheral and sparsely
populated areas
3. Test the effectiveness of the coproduction methodology and open
innovation/living labs approach, working
in combination, to produce high quality and
reduced cost innovative public services
Programme
Results
Increased awareness of and openness
to new approaches to providing and
using public services that will meet future
demands in remote and sparsely populated
areas.:
•
•
development of new concepts for public
service provision.
“future proofing” of public service in
remote, sparsely populated areas.
IMPROVE: approach
WP3 – Knowledge transfer
and methodology definition
WP4 – Establishing Living
Lab Ecosystem
WP5 – Public services
co-production
Knowledge and experience
transfer
Transnational network of
public services producers
establishment
Co-production activities
Good practices webinars
Transnational methodology
definition
Train the trainers programme
Organizational change
management
Community engagement
WP1 - Management and coordination
WP2 - Communication and dissemination
Services Pilot in Living Labs
Monitoring and continuous
improvement
IMPROVE: outcomes
Outcomes
•
•
•
•
Transnational Living Lab service
Public services co-production methodology
3 eHealth/Telecare services:
• eCare service (FI)
• Safer and secure telecare services (SE)
• eHealth messaging services (NO)
3 Spatial planning services:
• Participatory Pre-Planning (IE)
• eDemocracy Planning (IS)
• eConsultation Planning (NI)
IMPROVE
Jose Manuel San Emeterio
Project Leader
ERNACT Network
Unit 150, CoLab
LYIT, Port Road
Letterkenny
Co. Donegal
Ireland
email: jsanemeterio@ernact.eu
tel: +353 74 91 68212
web: www.ernact.eu