Cortado License Server (English)

Transcription

License Server
Installation of Cortado License Server and
User Licensing for ThinPrint 10.6
Manual
ThinPrint GmbH
Alt-Moabit 91 a
10559 Berlin
Germany / Alemania
Cortado, Inc.
7600 Grandview Avenue
Suite 200
Denver, Colorado 80002
USA / EEUU
Cortado Pty. Ltd.
Level 20, The Zenith Centre,
Tower A
821 Pacific Highway
Chatswood, NSW 2067
Australia
E-Mail: info@cortado.com
Web: www.thinprint.com
Issued: March 27, 2015 (v78)
Notes
© Copyright
This document is the intellectual property of ThinPrint GmbH. This document may be copied in whole or
in part, provided this Copyright notice is included in every copy.
® Registered trade marks
All hardware and software names mentioned in this document are the registered trademarks of their
respective companies or should be regarded as such.
Safety warning
All ThinPrint products are pure software solutions. Please note the safety warnings in the technical documentation from your hardware vendor and from the manufacturer of each device and component.
Before beginning installation, we recommend closing all windows and applications and deactivating any
virus scanner.
© ThinPrint GmbH 2015
2
Manual
Contents
Introduction
................................................................................................................ 4
Technical requirements ................................................................................................... 4
Network ...................................................................................................................
License Server ...........................................................................................................
HTML5 Browser ........................................................................................................
User account for installation ........................................................................................
Installation
4
5
5
6
.................................................................................................................. 6
Installing License Server .................................................................................................. 6
Licensing ThinPrint users
................................................................................... 10
Access user configuration .............................................................................................. 10
Assigning a license to a user .......................................................................................... 12
Editing or deleting users ................................................................................................ 15
Managing license keys
......................................................................................... 16
License key overview .................................................................................................... 16
Entering license keys .................................................................................................... 17
Activating license keys .................................................................................................. 17
Appendix .................................................................................................................... 20
Customer service and technical support .......................................................................... 20
Further installation options ............................................................................................ 20
Update ................................................................................................................... 20
Unattended installation ............................................................................................ 20
Uninstalling license server components ...................................................................... 20
Configuration with PowerShell ....................................................................................... 21
Preparation .............................................................................................................
Import PowerShell modules ......................................................................................
Overview of PowerShell commands ............................................................................
Help for PowerShell commands .................................................................................
Example .................................................................................................................
21
21
22
23
24
Additional resources ..................................................................................................... 24
Abbreviations and acronyms .......................................................................................... 24
Manual
3
Introduction
Introduction
With the license server you have a full-time overview of all your licenses and users.
The ThinPrint product line offers first class print management for every IT environment – no matter whether it is server-based, virtualized or working on decentralized
and mixed computer architectures. Mobile workers and home offices, as well as complete branches, are integrated into the enterprise's existing IT, enabling printing with
no limitations on flexibility, performance or convenience.
ThinPrint's license and user management is equally convenient: a central license
server makes all the required license information available to remote print servers
and Remote Desktop Session Hosts (formerly terminal servers) and ensures greater
efficiency in the entire IT environment.
Especially in large production environments, e.g. Remote Desktop Session Host
farms, the management of licenses on application servers can put a strain on the
entire IT system. Moreover, virtual machines and Remote Desktop Session Hosts are
regularly updated and periodically renewed. In order to free up these computers from
license and user management, ThinPrint has outsourced it to a dedicated server,
which has no other tasks, e.g. printing or running applications. Thus, companies
enjoy the benefits of centralized, simplified and user-based licensing in all application
scenarios.
This form of licensing, in which only as many licenses as are assigned to users are
enabled, offers many advantages: it allows for flexible installation of virtual desktops
and also, for virtual environments to be scaled up, as desired. Users can easily switch
between applications on single Remote Desktop Session Hosts, workstations and virtual desktops without needing to be licensed for all servers or desktops. Since the
ThinPrint license server is connected to the corporate AD, administrators can conveniently import both individual users and user groups. This makes ThinPrint and its
numerous functions immediately available to the users. Thanks to a user friendly
HTML5 management console, IT managers have all the important license information always on hand – whether it's the number of currently allocated or free licenses,
any errors in the licensing process or the type of licenses used (permanent or temporary licenses). Additionally, PowerShell support facilitates user management in large
environments.
Technical requirements
You will need a license server if you install ThinPrint Engine version 10 or later. That
also applies for a
test version with demo licenses.
Network
1
4
https://technet.microsoft.com/en-us/library/cc732801%28v=ws.10%29.aspx
Manual
Cortado License Server.fm
The server must be a domain member. Users or servers with ThinPrint Engine
installed can also be located in subdomains or trusted domains. Read-only DCs 1 are
not supported.
The name resolution must be set up forwards and backwards on the Domain Controller (forward and reverse lookup)
Introduction
License Server
Supported server operating systems:
•
•
•
•
Windows
Windows
Windows
Windows
Server
Server
Server
Server
2012 R2
2012
2008 R2 SP1
2008 SP2
each one with the following default settings:
• TCP port 4005 must be opened in the inbound direction so that the ThinPrint
Engine can communicate with the License Server
• TCP port 4004 must be opened inbound for the Management Console
Cortado License Server 10.6 can be installed together with the following ThinPrint
components on the same server (provided it’s supported by the respective operating
system):
• ThinPrint Engine
• Mobile Print
• Personal Printing
Note! If Cortado License Server is to be installed on the server that has also
ThinPrint Engine or Personal Printing installed make sure Personal Printing is
installed first, then Cortado License Server and finally ThinPrint Engine.
Do not install Cortado License Server with Cortado Corporate Server on the
same machine.
The following components are needed and will be checked during Readiness Check:
•
•
•
•
•
.NET Framework 3.5
.NET Framework 4.0
Microsoft ASP .NET MVC 3
Microsoft hotfixes KB2600088 or KB200217
PowerShell version 2.0
HTML5 Browser
To license users, you can use the following browsers:
• Microsoft Internet Explorer, version 10 or higher
• Google Chrome version 27 or higher
• Mozilla Firefox version 21 or higher
Monitor with a minimum resolution of 1024x768 pixels
Manual
5
Installation
User account for installation
The server on which the license server is installed, must be a member of a domain.
For all stages of installation and configuration, you will need a normal domain user
account with local administrator permissions:
– To install and configure the software, set up a normal user account in the AD
(Active Directory). LicService used here as an example.
– Then give this account local administrator permissions on the license server.
Note! The server(s) with installed ThinPrint Engine(s) must be in the same
domain (or subdomain/trusted domain) as the license server.
Installation
Installing License Server
The following describes the installation using the installation wizard. Unattended
installation is also possible (see Page 20).
1. Log on as a domain user with local administrator permissions (see above).
2. Start the installation program, e.g. Setup_ThinPrint_10.6_Complete_x64.exe
or CortadoLicenseServer_x64.exe (Illus. 1).
3. Select Install Cortado License Server if you use the bundle installer Setup_ThinPrint_10.6_Complete_x64.exe.
Illus. 1
Illus. 1
Starting installation program
6
Manual
Installation
4. You will be informed which components will be installed. Click on INSTALL
(Illus. 2)
Illus. 2
Illus. 2
Starting installation
5. CORTADO LICENSE SERVER READINESS CHECK opens (Illus. 3). It may run for several minutes.
Illus. 3
Illus. 3
Cortado License Server Readiness Check
Readiness Check will show you if all installation requirements have been met
(green check marks).
A yellow dot indicates that recommended requirements have not been met:
continuing with the installation is possible, but with the restrictions detailed on
the right (see DETAILS).
A red cross (left arrow in Illus. 3) indicates an error. Click on DETAILS and in the
text box on the right you will see a description of the error and how you can fix
it (right arrow in Illus. 3). Installation cannot continue until this is rectified.
Proceed only when you have all green check marks on the left. It may be necessary to cancel the installation, rectify a problem and then start the installation
again.
6. InstallShield Wizard opens. Click NEXT.
7. Accept the license agreement and click NEXT.
Manual
7
Installation
8. Confirm the installation folder or select a different one (Illus. 4).
Illus. 4
Illus. 4
Select a folder for installation
9. In the next window, click INSTALL.
10. Select ENTER LICENSE KEY(S) if you already received license keys from your
reseller or from ThinPrint or Cortado. Otherwise select DEMO MODE and confirm
with FINISH (Illus. 5).
Illus. 5
Illus. 5
Entering
a license key
Select a licensing type
11. If you selected ENTER LICENSE KEY(S) the window shown in Illus. 6 will appear.
Copy your license key(s) into the white field, as shown on the left in Illus. 6 and
click ENTER LICENSE(S).
8
Manual
Note! Use the same licensing for all users. That means: all users receive either
ThinPrint Engine or ThinPrint Engine Premium licenses. It is not possible to
simultaneously use ThinPrint Engine and ThinPrint Engine Premium licenses
on one license server.
Installation
Illus. 6
Illus. 6
Copy license keys into the white field and click ENTER LICENSE(S)
12. This causes one of the exclamation marks in a red circle to change to a checkmark in a green circle (above right in Illus. 6). Click OK to continue.
13. CORTADO MANAGEMENT CONSOLE will open in your browser2. Sign in with the
same account that you used for the installation (here: LICSERVICE, Illus. 7).
Illus. 7
Illus. 7
Login to Cortado Management Console
The dashboard will open, where you can see at a glance, how many free licenses are
available, which types of licenses you have and the closest expiry dates of your
licenses or subscriptions (Illus. 8).
2
If you don't have an HTML5-enabled browser installed on your server, open the following link on
another computer, using an appropriate browser: http://ServernameLicenseserver:4004/fw
Please note: Problems may be experienced with Internet Explorer if the hostname includes an
underscore (_); if so, use a different browser or a DNS alias.
Manual
9
Illus. 8
Illus. 8
Dashboard of Cortado Management Console
Illus. 9
Start Menu: Cortado License and User Configuration (above) and
Cortado License Manager (below)
Illus. 9
If the license server is unavailable at any time, you will still benefit from a grace
period of two weeks, during which all users are able to print.
Access user configuration
http://AddressLicenseserver:4004/fw
This requires that Port 4004 on the license server is open in the outbound direction.
10
Manual
To license users for ThinPrint, access Cortado Management Console (Illus. 7) from
any HTML5 browser using the following address:
Alternatively select CORTADO LICENSE AND USER CONFIGURATION in the START menu
(Illus. 9).
Role-based access
Access to Cortado Management Console can be performed in two roles; the admin
role can configure, the user role is read-only. For this purpose, two user groups were
created in AD-LDS during the installation of the license server (Illus. 10):
• Cortado Configuration Admins
configuration; assigning licenses
• Cortado Configuration Users
read-only
To these groups, individual user accounts can be added. The account used for the
installation is already entered in the admin group (here: LICSERVICE, Illus. 10). Where
applicable, add users to one of these groups.
Note! Restart the IIS after adding an account to the Cortado Configuration
Admins group (to ensure that users can be imported from the AD using this
account).
Illus. 10
Illus. 10
Excluding users
Two new user groups can access the Cortado Configuration Console:
Cortado Configuration Admins and Cortado Configuration Users
Individual users can be added to the local ThinPrint Excluded Users group (Illus. 10)
to exclude them from being automatically assigned ThinPrint licenses – in automatic
user activation mode (see below).
Manual
11
Assigning a license to a user
For your users to be able to print with ThinPrint, you must first assign them licenses.
For this you need either a demo or a production license in the License Manager. You
can enter it during installation (Illus. 6 on Page 9) or you can add it later (see
Page 16).
Two modes are available for activating users, i.e. assigning licenses to user
accounts:
• automatic user activation (default)
• manual user activation
Even with automatic user activation mode it’s still possible to activate users manually. Assigning licenses to user (groups) can also be done with scripts, see Configuration with PowerShell (Page 21).
User accounts for Mobile Print are activated manually because Mobile Print is an
additional feature (see ThinPrint Mobile Print manual).
Global Settings
– Open Cortado Management Console. Select CORTADO LICENSE AND USER CONFIGURATION in the START menu (Illus. 9). On the left you can now see the free user
licenses (green).
– Select CONTROL PANEL and then GLOBAL SETTINGS (Illus. 11).
Illus. 11
Illus. 11
Control Panel
– Select CONFIGURE on the ACTIVATION MODE tab (Illus. 12).
Here, you can switch between automatic and manual user activation mode.
12
Manual
Illus. 12
Illus. 12
Changing activation mode
– Then, to manage user accounts manually or enable them for Mobile Print, select
CONTROL PANEL→ USERS (Illus. 11).
– To add users manually, select the plus sign (arrow in Illus. 13).
User management
Illus. 13
Illus. 13
Add users via plus sign
– You can then select either AD users or user groups, or single users (arrows in
Illus. 14).
Illus. 14
Illus. 14
Selecting AD user (groups) or single users
Manual
13
– Preferably, select ACTIVE DIRECTORY (top arrow in Illus. 14). Domains with
trusted domains and sub domains will also be listed here. Select the preferred
domain and then click below on NEXT (Illus. 15).
Illus. 15
Illus. 15
Check domain and click NEXT
– Select the desired group and then click below on the IMPORT button. Confirm
the ThinPrint license information with CONTINUE (Illus. 17).
On successful licensing of all members, the group will receive a green tick (top
arrow in Illus. 16).
Below, you can see the used licenses, and those still available.
Illus. 16
Illus. 16
Successfully imported group
Illus. 17
ThinPrint license information
Illus. 17
Manual
14
Enter single user
manually
If you select individual users with ENTER SINGLE USER MANUALLY (bottom arrow in
Illus. 14), you can either fill in one of the fields completely or search for a particular
user using wildcards (Illus. 18).
Illus. 18
Illus. 18
Searching for users using wildcards
The imported users are displayed in the Management Console (Illus. 19).
Illus. 19
Illus. 19
Licensed user in Cortado Management Console
Editing or deleting users
You can delete or (temporarily) disable users. In either case, the user licenses become
free. You can then reassign licenses, if you want to import new users (see Illus.
13-19).
The user is removed from Management Console and the license becomes free (top
arrow in Illus. 20).
Edit
Selecting EDIT opens a dialogue, in which you can remove the check mark in front of
THINPRINT ENABLED (right arrow in Illus. 20). The user remains on the list, but is (temporarily) disabled and the license becomes free.
Remove
Manual
15
Illus. 20
Illus. 20
Mobile Print
Removing or disabling a user: the license becomes free
Using the MOBILE PRINT option (Illus. 20) users which already are enabled for
ThinPrint can be enabled for Mobile Print additionally – in this case manually. Preconditions: a ThinPrint Premium license as well as a Mobile Print server which is
already registered at the ThinPrint Notification Service. Then, with FORCE UPDATE, the
settings must be sent to the Mobile Print server and thus to the ThinPrint Notification
Service. For more information see the ThinPrint Mobile Print documentation.
License key overview
The following user-based license keys are available:
• Annual license
TLUS-0745-10- for ThinPrint Engine Premium
• Perpetual licenses
TPUD-0745-10- for ThinPrint Engine
TPUS-0745-10- for ThinPrint Engine Premium
wherein the number in the third block (here: 10) indicates the number of users.
Premium licenses
ThinPrint Premium licenses include the following additional components or products:
Mobile Print
Print job tracking
Host Integration Service
Management Center
Connection Service
Support of Microsoft Failover Clusters (Windows Server 2008 R2 only)
It is usual to buy as many licenses as there are users in your domain.
16
Manual
•
•
•
•
•
•
Entering license keys
– Open Cortado License Manager in the Start menu (see lower arrow in Illus. 9
on Page 10). You'll find your license keys here. The license manager can also
be configured remotely, using the MMC.
– You can use the menu to add license keys (top arrow, Illus. 22).
Illus. 21
Illus. 21
Cortado License Manager
Illus. 22
Adding a license key
Illus. 22
Activating license keys
New licenses (productive licenses) must be activated within 30 days. To do so, follow
these steps:
1. Log on at Cortado Enterprise Portal
https://enterpriseportal.cortado.com
2. Select the license key to be activated and click REQUEST ACTIVATION FOR SELECTED
LICENSE(S), or UPLOAD ACTIVATION FILE WITH REGISTRATION KEYS for unattended
installation.
3. Enter the corresponding registration key and click SEND.
4. Within one working day, the activation key will be displayed in Enterprise Portal
(Illus. 23).
Manual
17
Illus. 23
Illus. 23
Cortado Enterprise Portal – the requested activation key is displayed
5. In License Manager, mark a license key and select ACTIVATE in the context menu
(Illus. 24).
Illus. 24
Illus. 24
Activating a license key
6. Enter the activation key (Illus. 25).
Illus. 25
Illus. 25
Entering an activation key
18
Manual
7. The license key (green) is displayed in License Manager with activation key and
the ACTIVATED column displays YES (Illus. 26).
Illus. 26
Illus. 26
Activated license
The ThinPrint software no longer has a Valid Until time limit.
You can find detailed information about license keys, subscription keys, about activation and using the license manager in the manual Licensing (Page 24).
Manual
19
Appendix
Appendix
Customer service and technical support
www.thinprint.com/—>RESOURCES & SUPPORT
www.thinprint.com/en-us/resourcessupport/supportrequest.aspx
Further installation options
Update
– With an update installation from ThinPrint version 10.0 to 10.6 run the new
setup routine on the existing license server –
e.g. CortadoLicenseServer_x64.exe.
Unattended installation
– Type CortadoLicenseServer_x64.exe/?
in the command line, to see the list of parameters that can support unattended
installation of the license server. We recommend the following parameters:
s: hides the initializing dialog (silent)
v: parameter for msiexec.exe
Example 1: The following command installs the license server silently.
CortadoLicenseServer_x64.exe /s /v"/qb"
Example 2: Installs the license server silently and changes the INSTALLDIR
property to "C:\Program Files\MyFolder".
CortadoLicenseServer_x64.exe /S /V"/qb INSTALLDIR=\"C:\Program Files\MyFolder\""
Example 3: Installs the license server silently and creates a log file.
CortadoLicenseServer_x64.exe /S /V"/qb /L*v installation.log""
Uninstalling license server components
20
Manual
– To uninstall the license server, select CONTROL PANEL→ PROGRAMS AND FEATURES, highlight Cortado License Server 10.6 and click on UNINSTALL in the
context menu.
– Do the same for AD LDS Instance ThinPrint-AD-LDS.
Appendix
Configuration with PowerShell
You can also use PowerShell for license management. That way it’s possible, for
example, to integrate the activation of new users into automated processes.
Preparation
– Log in to the Cortado server with the account used for installation (see Page 6).
– Run PowerShell for the first time as administrator.
– Set the policies to import and use the PowerShell modules that were created
when installing Cortado License Server.
– To do so, enter the following command during the first use:
Set-ExecutionPolicy remotesigned
– Confirm the adjustment of the Policy with Y for Yes (see arrow in Illus. 27).
Illus. 27
Illus. 27
Set PowerShell rights once only
Import PowerShell modules
Import modules
Each time you open a PowerShell session or run a script, you have to import the PowerShell modules. For this enter the following command and confirm with ENTER.
Import-module TPPowerShell
Copying PowerShell files onto
remote computers
If you want to manage the license server from a remote computer, copy the folder
TPPowerShell beforehand, from the license server onto the remote computer; give
it the same path (Illus. 28):
C:\Windows\System32\WindowsPowerShell\v1.0\Modules\TPPowerShell
Illus. 28
Illus. 28
Folder TPPOWERSHELL copied onto the remote computer using the same path
Manual
21
Appendix
Overview of PowerShell commands
To get a list of all available commands (cmdlets), enter the following:
Get-Command -Module TPPowerShell
Then the available PowerShell commands will be displayed (Illus. 29).
Illus. 29
Illus. 29
Displaying PowerShell cmdlets
The following commands (cmdlets) are available:
Function
Add-TPUser
Imports and enables one or more AD users for
ThinPrint
Connect-TP
Connects to the Cortado License Server
Disconnect-TP
Disconnects from the Cortado License Server
Get-RegistrationState
Returns the current state of the mobile server registration process
Get-TPLicenseinfo
Returns licensing information: The number of
licensed users and the number of free licenses
Get-TPUser
Retrieves a list of imported ThinPrint users containing the user principal names (UPN)
Get-TPUserSettings
Returns the ThinPrint-related user settings
Remove-TPUser
Removes ThinPrint user(s) from the License Server
Set-MobileServerConfig
Changes the users’ print job storage; see MOBILE
PRINT USER STORAGE in GLOBAL SETTINGS of the
Management Console
Set-RegisterServer
Registers a mobile server with its address and the
e-mail account of an administrator (Step 1: Initialize, Step 2: Finish); see REGISTER SERVER in
GLOBAL SETTINGS of the Management Console
Manual
22
Cmdlet
Appendix
Cmdlet
Function
Set-SynchronizeToTPNS
Transmits the user activation state to the ThinPrint
Notification Service (TPNS); see FORCE UPDATE in
MANAGEMENT CONSOLE→ USERS
Set-TPUserActivationMode
Sets the activation mode to AUTOMATIC or MANUAL;
see ACTIVATION MODE in GLOBAL SETTINGS of the
Management Console
Set-TPUserSettings
Sets the ThinPrint-related user settings
Update-TPUser
Enables/disables ThinPrint users
Help for PowerShell commands
You can display help texts for all PowerShell cmdlets.
– Enter the designated command according to the following pattern:
Get-Help add-tpuser
– A help will be displayed for the corresponding Cmdlet, with syntax (upper arrow
in Illus. 30).
Illus. 30
Illus. 30
PowerShell: display help
– To get further information you can add (see lower arrow in Illus. 30):
-examples
-detailed
-full
Manual
23
Appendix
Example
Importing users
To import a user, enter the following three commands, one at a time. Here you'll be
asked for access data; specify an account that is a member of the group CORTADO
CONFIGURATION ADMINS (see Page 11).
Connect-TP http://LicenseServer:4004
Add-TPUser User-UPN
Example: Importing user5 and user6:
Connect-TP http://localhost:4004
Add-TPUser user5@ourdomain.local, user6@ourdomain.local
Additional resources
The following manuals and technical information (amongst others) are available at
www.thinprint.com/manuals:
•
•
•
•
•
•
•
ThinPrint Engine (on terminal servers or on print servers)
ThinPrint Management Center
ThinPrint Host Integration Service
ThinPrint Connected Gateway
Licensing
Unattended installation of ThinPrint Engine components
Cortado Enterprise Portal
Abbreviations and acronyms
Active Directory
AD-LDS
Active Directory Lightweight Directory
DNS
Domain Name System
GUI
Graphical User Interface
IIS
Internet Information Services (Microsoft)
MMC
Microsoft Management Console
R2
Release 2
SP
Service Pack
TP
ThinPrint
UPN
User Principal Name
WMI
Windows Management Instrumentation
24
Manual
AD

Cortado License Server (English)

Transcription

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