INDIA`S NO. 1 - Accentiv` India

INDIA'S NO. 1
END-TO-END REWARDS AND LOYALTY SOLUTIONS PROVIDER
ACCENTIV’®- INDIA'S NO.1 GLOBAL SPECIALIST IN
END-TO-END LOYALTY SOLUTIONS
Reach, recognise, reward and retain your best customers, channel partners & employees across 42 countries.
We help you with consulting, planning, program design and communication and manage your
loyalty initiative all the way through to sourcing rewards, redemption management and fulfillment.
REACH:
• Presence in 42 countries
• Technologies to help you reach out to your best customers, channel partners and employees
• Consolidate your global relations under one roof
• Tools to track engagement and behavior
• Specialised skills in one-to-one marketing communication
RECOGNISE:
• Accentiv’® helps you recognise your most valued customers, channel partners & employees
• Our loyalty expertise will enable you to build profitable relationships with them
• Online tools like EmployEase helps engage, recognise and reward
• Platforms like LISA enables easy centralized management of loyalty initiative across locations
REWARD:
• Accentiv’® ships over 5 million rewards every year to loyalty members
• In-house rewards sourcing, redemption management and fulfillment capabilities
• Customised online rewards catalogues
• Widest range of rewards across categories and price bands
RETAIN:
• Accentiv’® successfully runs more than 250 loyalty programs across 42 countries
• Over 20 million customers, channel partners and employees have reaped the benefits
• We help you maximise your program ROI and retain loyal customers through Direct Marketing
expertise, one-to-one communication strategies, data analytics and campaign management
AWARDS & ACCOLADES: Our Accentiv'® solutions have produced some of the country's best,
award winning relationship marketing campaigns:
• Loyalty Summit Awards 2010, 2011, 2012, 2013
• Champion of Champions – Loyalty /CRM Program of the Year' award 2014.
• PMA of Asia, 2010
• PMA of Asia, 2011 • MAA Globes, 2010
• 1 to 1 Impact Awards, Peppers & Rogers Group • SPJIMR Marketing Impact Awards
MORE THAN 20 MILLION CUSTOMERS, CHANNEL PARTNERS
AND EMPLOYEES TARGETED THROUGH 250+ RELATIONSHIP
MARKETING PROGRAMS GLOBALLY.
CHANNEL/SALES LOYALTY:
• Accentiv’® helps you leverage your
market presence and build long-term,
mutually beneficial relationships with
your sales teams and channel partners
• We build cost-effective action plans
and partner you through any or all the
phases of channel loyalty
CUSTOMER LOYALTY:
• We help implement effective channel
acquisition, certification, program
development, channel motivation,
transaction validation and reward
fulfillment
• We work with you in a way that
generates incremental and long-term
value from them
• We offer a highly successful
combination of strategic expertise,
technical capability and operational
excellence
• We have had successful engagements
with some of the largest and most
highly demanding businesses both in
India and across Asia
• Accentiv’® helps you identify your most
valuable customers
• Our strategic, operational and
analytical expertise helps evolve
relationship programs
• Our solutions provide end-to-end
implementation of all programs
• We are equipped to design, develop
and manage full-fledged in-store retail
programs with both points-based and
privilege-based rewards
EMPLOYEE REWARDS &
RECOGNITION:
• Accentiv’® makes it convenient for
organisations to centrally run
measurable and structured rewards &
recognition programs
• We help organisations to save time,
effort and money in implementing and
managing their employee initiatives
across multiple geographies
• You can manage and self-administer
peer-to-peer nomination, milestone
awards, gift catalogues, e-cards,
certificates and awards, budgeting
and performance reporting
SOLUTIONS
AND SERVICES
LISA
ACCENTIV’® ANALYTICS:
LISA LOYALTY ENGINE:
• Our analytics suite comes
in 3 flavours for the retail,
BFSI and IT verticals
• This web based platform
implements and manages
loyalty programs
successfully
• Get insight into your
loyalty program through
multiple easy to set up
dashboards and reports
• Easily configurable with
your POS
• Dive deep into the
behavior of your
customers, make the right
marketing decisions and
develop targeted
marketing campaigns to
improve your ROI
• Run multiple programs
across several countries
using customised
business rules and
catalogues in multiple
languages
REWARDS
MANAGEMENT:
®
• Accentiv’ ships over 5
million personalised
rewards every year to
loyalty members
• Delivery to over 15,000
locations in India
• Tracking management
services
• Modular for quick
deployment
• Electronic rewards instant
redemption
• Flexible to suit your
individual requirements
• Sourcing & catalogue
management
• Performance tracking
• Customised catalogues
• Comprehensive reporting
• Redemption partners and
offices in Asiapac region
• Provides you an insight in
your program metrics
• Over 20 categories and
300 brands at your
disposal
• Alliances with more than
15 logistics partners
CREATIVE:
• Accentiv’® is ably
supported by an in-house
creative team with
specialists from print,
online, digital and direct
marketing media
• Provide full-fledged
creative solutions to our
clients
• We handle direct
marketing and one-to-one
communication needs of
a typical loyalty program
• Design all creative
collaterals like brochures,
welcome kits, rewards
catalogue—offline &
online, websites &
microsites, EDMs & DMs,
etc.
A COMPREHENSIVE
AND EASY TO MANAGE ONLINE REWARDS PLATFORM
Now meet the rewards needs of any of your loyalty or relationship initiatives whether channel, customer or employee with
Accentiv’® Rewards. It is a cost-effective, browser based and centrally administered rewards platform that can be easily
configured and quickly implemented.
Key features:
Benefits:
• Seamless integration with your intranet, if required
• Minimal IT investment and low set up costs
• A comprehensive range of categories
• Easy to configure and quick to launch
• Instant redemptions through mobile
• Safe, secure, industry leading technology from the
leaders
• Instant delivery of electronic vouchers- Email and
SMS alerts
• Customer support desk to handle queries
• ISO 9001:2008 and ISO 27001 certified operations
to support
• Ability for instant gratification
• Efficient tracking and reporting of redemptions
For more information, please call us on +91 8527467755 / 011 4258 9896 or e-mail us at
Accentiv-IN@edenred.com or log on to www.accentiv.co.in
EXPERIENCE
A
SWIFT
AND EASY WAY TO ROLL OUT OFFERS!
Ticket Xpress® is a versatile tool for engaging your key audience in a segmented manner. It is a popular solution in the
Asiapac region for clients who wish to quickly roll out offers or deals to their beneficiaries.
Ticket Xpress® can be delivered by e-mail, mobile or postal mail–making them an extremely flexible option in countries like
India with large and complex distribution networks. It fills a much needed gap in the market for an easy to deploy option for
low value offers that need to be widely distributed through mobile or e-mail.
Ideal for customer rewards, member management, online points redemption, loyalty programs, thank you & welcome gifts,
product sampling promotions or online shopping freebies.
Key features:
Benefits:
• E-mail, mobile or printed voucher
• Easy to monitor, track and trace
• Unique code and security features to prevent misuse
• Excellent low cost option
• Real time, instant gratification
• Helps to collect accurate contact details of customers
For more information, please call us on 1860-233 5555 / 022-2545 5555 / 022-6143 3333 or e-mail us at
assist-IN@edenred.com or log on to www.edenred.co.in
NOW
REWARD
AND RECOGNISE YOUR EMPLOYEES WITH EASE!
Edenred brings to you a new age program that will enable you to engage and connect with your employees with ease.
EmployEase is a new generation, points-based employee rewards & recognition program that will facilitate your efforts to
engage with your employees in diverse locations. You can connect with them through a centrally managed, measurable and
structured platform, without any hassle.
Key features:
Benefits:
• Comprehensive and customised rewards catalogue
• End-to-end platform for employee rewards and
recognition
• Instant, peer to peer, team and cross-functional
recognition
• Minimal investment and quick deployment
• E-certificates, quizzes and milestone awards capability
• Hassle free maintenance and program operations
• Seamless intranet integration
• Online, browser based platform
• Hierarchy management and budget allocation
• Multi-country functionality
• Rights delegation for multi-level programs
• Points-based for easy administration
• Budget and performance reports
• Safe and secure with industry leading, in-house
technology
• Query management through centrally administered
help desk
• Fulfillment at your doorstep
For more information, please call us on +91 8527467755 / 011 4258 9896 or e-mail us at
Accentiv-IN@edenred.com or log on to www.accentiv.co.in
EM VOUCHERS - A UNIQUE
REWARDS & RECOGNITION SOLUTION FOR YOU!
Now you can instantly reward and recognise customers in your engagement or relationship program with EM Vouchers. It is
an online solution that can be rapidly deployed & managed through an electronic and mobile rewards channel.
The unique, secure voucher codes can be instantly generated for your campaign and sent to your customers by e-mail and
SMS or added to your rewards catalogues. These codes can be redeemed by customers either online or at your point of
sale with a validation process that is seamlessly built into the system. EM Vouchers are cost effective, foolproof and saves
you the headache of procurement, inventory and dispatch of physical coupons or products.
Key features:
Benefits:
• Online, web-based, digital solution
• Instant gratification capability
• Standalone tool for schemes and promotions
• Minimal fulfilment costs
• Easy integration with your point of sale technology
• Easy to deploy, manage, monitor and track
• Unique code generation and management capability
• Can be added to third party catalogues
• Secure validation through EM Voucher system
• Instantaneous delivery confirmation
• Foolproof transaction confirmation - online or at POS
For more information, please call us on +91 8527467755 / 011 4258 9896 or e-mail us at
Accentiv-IN@edenred.com or log on to www.accentiv.co.in
HAPPINESS
IS NOW JUST A SWIPE AWAY!
Edenred brings to you an innovative state of the art digital gifting solution- Ticket Compliments® Max Gift Card. It is a
gifting solution so unique and special, that it will make shopping for favourite brands, indulging at a spa or enjoying a fine
dining experience an absolute delight!
Ticket Compliments® Max Gift Card is a one-stop solution to all your gifting problems. Not only is this card accepted at
terminals/payment gateways which accept MasterCard but also, provides the user unmatched tax saving benefits.
Have a look at the unmatched benefits of Ticket Compliments® Max Gift Card:
• Tax benefit of Rs.5,000/- per annum, if added to employees salary component
• Online acceptance at e-commerce sites which accept MasterCard
• Ideal option for corporate or festive gifting
• Hassle-free payment—just swipe and pay
• Secure—can be easily blocked if lost or stolen
• Unlimited freedom of choice—welcomed at any outlet which accepts MasterCard
• Easy to manage, monitor and distribute
• Infinitely more choice and quality than Retail or Single brand vouchers
You can't find a better choice when it comes to corporate gifting—for your employees across locations or for your associates,
partners, clients and vendors.
For more information on Ticket Compliments Gift Cards, please call us on 1860-233 5555 / 022-2545 5555 / 022-6143 3333 or
e-mail us at assist-IN@edenred.com or log on to www.edenred.co.in
®
ENJOY INDIA'S FAVOURITE
WORK-LIFE BENEFITS WITH JUST A SWIPE!
Edenred brings to you Ticket Restaurant® Meal Card- the best employer-employee work-life benefit, through which you
can maximise your employees take home by offering them, the best tax saving solutions available.
It is an innovative digital solution that serves as a convenient and hassle-free tool while making transactions. It simply makes
life easier for organisations & their employees by enabling them to enjoy up to 5 figure tax saving every year.
Have a look at the unmatched benefits of Ticket Restaurant® Meal Card:
• Up to 5 figure tax saving every year
• Employee motivation through maximum tax savings
• Accepted at any Edenred affiliated outlets & select portals that accept MasterCard
• New age, digital, paperless solution
• Hassle-free payment—just swipe and pay
• Easy to implement, monitor and recharge enterprise-wide
• Secure—can be easily blocked if lost or stolen
Now you can indulge in fun, food and freedom with just a swipe!
For more information on Ticket Restaurant® Meal Cards, please call us on 1860-233 5555 / 022-2545 5555 / 022-6143 3333 or
e-mail us at assist-IN@edenred.com or log on to www.edenred.co.in
YOUR TICKET TO DELIGHTING
YOUR BEST CHANNEL PARTNERS, EMPLOYEES AND ASSOCIATES
Edenred, International leaders and India's foremost in Work-life Benefits, Rewards and Loyalty Solutions, presents yet another milestone in its
digital innovation with Ticket Compliments® Rewards Card.
This first-of-its-kind product from Edenred has been designed exclusively for corporates who wish to consistently appreciate and reward their
best-performing channel partners, employees and business associates on their special achievements.
Its unique reloadable feature allows you to reward your recipient multiple times with just one card. It takes care of all your hassles of procuring
rewards frequently in a cost effective way.
Moreover, it gives the recipient unparalleled freedom of choice because of its widespread acceptance at all MasterCard acceptance points.
Your top performers will be free to shop for their favourite brands, indulge themselves at a spa or even enjoy a fine dining experience with the
Ticket Compliments® Rewards Card.
Take a look at the unmatched benefits of Ticket Compliments® Rewards Card:
• Unique reloadable feature
• Single reward card for multiple reward pay-outs
• Easy to carry and use
• Hassle free mode of payment
• Welcomed at all outlets and online portals that accepts MasterCard
• Online portal—to check card balance and transaction details
• Secure—can be easily blocked if lost or stolen
• Valid up to 3 years from the date of issue
1860-233 5555 / 022-2545 5555 / 022-6143 3333 or
assist-IN@edenred.com or log on to www.edenred.co.in
For more information, please call us on
e-mail us at
International leaders across 42 countries and India's
foremost in Work-life Benefits, Rewards and Loyalty Solutions
INTERNATIONAL LEADERS PRESENT ACROSS
42 COUNTRIES AND INDIA’S FOREMOST IN
WORK-LIFE BENEFITS, REWARDS AN LOYALTY
SOLUTIONS
OUR SUCCESS STORIES
Accentiv’® relationship marketing solutions
have been chosen by top global companies
across a wide spectrum of industry verticals:
• Information Technology
• Banking and Finance Institutions
• FMCG
• Retail
• Hospitality
• Manufacturing
• Pharmaceuticals
• Petroleum
SOME OF OUR ACCENTIV® CLIENTS
To know more about Accentiv’® Loyalty Programs, please log on to
www.accentiv.co.in
or Email us at: accentiv-IN@edenred.com
or call us:
New Delhi:
+91 11 42399800
Thane:
+91 22 25455500
Chennai
+91 44 43445122
Bengaluru
+91 80 42589800
www.edenred.co.in