Endorses MAP Standards for Repair Shops

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Joseph M. Henmueller
847-947-2650
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jmh@motorist.org
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www.motorist.org
FOR IMMEDIATE RELEASE
April 03, 2015
AutoMD Joins Automotive Maintenance and Repair Association:
Endorses MAP Standards for Repair Shops
AutoMD.com is newest member of trade organization
dedicated to helping the automotive service and repair industry earn consumer trust
Arlington Heights, IL/Carson, CA – April 03, 2015 – The Automotive Maintenance Repair Association (AMRA)
today announced that AutoMD.com has joined the association as its newest member. AutoMD.com, the most
comprehensive and unbiased online automotive repair resource for consumers will work with AMRA to increase
consumer trust in the auto repair industry through rigorous standards of service and improved communication
between consumers and repair shops. AutoMD.com works with a network of over 2,000 repair shops
nationwide and endorses AMRA’s Motorist Assurance Program standards.
AMRA’s Motorist Assurance Program (MAP) is dedicated to helping the automotive service and repair industry
earn consumer trust through the MAP Participating Facility program and by utilizing the MAP Standards of
Service and Uniform Inspection and Communication Standards. MAP addresses the need for improved
communication between customers and auto repair facilities so customers understand what they agreed to and
know what they're getting.
“AutoMD.com is dedicated to a better repair experience for both consumers and auto repair providers and we
believe that the standards set by MAP, which include a road map for improved communication with consumers,
uniformity in repair recommendations and specific guidelines designed to eliminate confusion and mistrust, are
a perfect fit with our mandate, which is to provide consumers with all the information they need to make the
best decisions on auto repair,” said Tracey Virtue, Vice President of AutoMD.com. “We believe the 2,000+ repair
shops in our AutoMD Insta-Quotes!® network are among the best in the business and our endorsement of MAP
standards underscores our commitment to connect consumers with the highest quality repair shops in the
industry.”
Through its network of repair shops, AutoMD.com enables consumers to get instant comparative quotes on
repair jobs from local repair shops and to select the right local auto repair shop at the right price for their repair
issue. Since its inception, AutoMD.com has helped over 35 million consumers with their auto repair needs and
their search for trustworthy automotive repair shops.
“Our mission aligns perfectly with that of AutoMD.com. We welcome them to our association and look forward
to working with them to help shops improve their communication with motorists and to follow inspection
standards within our industry,” said Joe Henmueller, President and COO of AMRA/MAP. “By endorsing the MAP
process for its network of repair shops across the US, AutoMD.com joins AMRA/MAP in helping strengthen the
relationship between the motorist and the automotive maintenance and repair service industry.”
About AMRA
The Automotive Maintenance and Repair Association (AMRA) is a not-for-profit trade association formally
organized September 1994 to represent the interests, common policies and purposes of companies engaged in
providing automotive maintenance and repair services, their suppliers and related companies in the automotive
industry when dealing with consumers. The main purpose of AMRA is to provide consumer communication
programs like its Motorist Assurance Program (MAP), MAP Participating Facility Program and its MAP-Qualified
Technician Program for the benefit of the consumer. The Motorist Assurance Program (MAP) is an
educational/outreach program of the Automotive Maintenance and Repair Association. MAP also provides
consumer brochures for consumer education, providing information on a variety of consumer-requested topics
dealing with their automotive maintenance and repair service experiences.
Mission Statement:
To strengthen the relationship between the motorist and the automotive service and repair industry through
education of the motorist and service provider; and through the creation of industry standards.
About AutoMD.com
AutoMD.com® (www.automd.com) is the most comprehensive and unbiased free online automotive repair
resource designed to empower car owners with the best way to repair their vehicles. Backed by a team of
automotive data specialists and certified auto mechanics who are advocates for the car owner, AutoMD.com
allows both car owners and DIYers to 1. Get instant comparative quotes on repair jobs from local repair shops,
2. Find the right local auto repair shop at the right price for their issue, 3. Know how much auto repairs should
cost, 4. Troubleshoot car problems, 5. Get auto repair questions answered by the AutoMD.com community, and
6. Understand the steps needed and the time it should take with How-to Auto Repair guides. AutoMD.com was
named Best Automotive Website in the 8th annual American Business Awards, also known as the Stevie®
Awards.
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If you would like more information about this topic,
please contact Joseph M. Henmueller at 847-947-2650 or email at jmh@motorist.org.
AutoMD contacts:
Media Relations
Melanie Webber, mWEBB Communications, (949) 307-1723, melanie@mwebbcom.com
Elizabeth Johnson, mWEBB Communications, (213) 713-4865, elizabeth@mwebbcom.com