Because We Are Much More Than Just A Loss Prevention Provider

Because We Are Much More Than Just A Loss
2015
Prevention Provider….We Are Changing Our Name!
The Risk & Loss Prevention Consulting Practice at Asset Protection Associates is changing its name to
“Custom Risk Solutions”. The decision to rebrand itself as “Custom Risk Solutions” is driven from the
knowledge gained developing innovative solutions for our clients. What started as a Boutique retail loss
prevention solutions practice has evolved into a Risk Consulting Firm with global reach supporting multiple
industries including but not limited to: Retail, Manufacturing, Supply Chain/Logistics, Hospitality, Food
Services, Industrial, Consumer Products, Education, and Pharmaceuticals.
Our new name, Custom Risk Solutions, more accurately defines the Practice and its Core Solution
offerings as noted below:
Regulatory Compliance Evaluation: We provide a thorough assessment of key regulatory processes,
developing programs to evaluate; risk exposure, process improvement, training needs, improved
documentation, and validated results in support of a program of continuing mitigation. These evaluations
utilize subject matter experts and best practices across several industries to develop a successful risk
remediation strategy compliant with OSHA, C-TPAT, ITAR and other agencies and regulatory requirements.
Vulnerability Diagnostics: Our baseline assessment identifies all areas which contribute to risk and loss,
including the following; operational process gaps, systemic flaws, and lack of training. This results in the
establishment of a remediation strategy for identified exposures (comparing industry best practices to
organization's current protocols.
Statistical Analysis: We critically assesses key performance metrics, identifying trends and root causes,
which provide us the data needed for the development of strategy and resource deployment. As part of
our process, we build a customized predicative loss indicator report that measures impact in a proactive
method.
Risk Programs Evaluated and Designed: We provide a comprehensive assessment of programs such as
pre-employment screening, civil recovery, risk and loss awareness, manager/associate training, and asset
management. This provides insight into opportunities for savings, how best to protect assets, and expose
areas which could cause liability for the company. We do so considering current industry trends, with
sensitivity to budgetary constraints.
Outsourced Solutions We act as an extension of your Risk & Loss Prevention department, performing
field and corporate duties including:
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Assessment/efficiency of spend with respect to Risk & Loss Prevention payroll, capital expenditures,
as well as, physical security staffing costs. We then are in a position to evaluate the value of these
existing programs and as well, make recommendations for cost effective solutions.
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The oversight and development of departmental strategies and implementation, which may include;
policies and procedures relative to loss prevention and risk practices, as well as staff guidance and
review.
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Evaluation of existing security products, systems, and services, to include asset protection
standards, POS exception-based reporting software, Closed Circuit Television and alarm
systems.
Revenue Containment: The management of risk and loss prevention programs during a store closing or
liquidation sale is most challenging. This holds true especially for warehouses and distribution centers. Our
solutions provide strong audit and investigation support as well as the creation of the “standard of
control” in order to assist organizations in minimizing losses during these difficult times. Through
systematic application of risk assessments, audits, inventory control and monitoring, theft investigations
support, we can help reduce inventory losses which deplete cash flow at a time when it is most needed.
High Loss Location Program Development: This program enables us to target the top 10%-15% of your
highest loss locations, creating measures which positively mitigate loss and improve profitability. Our
exception based approach provides the impetus for locations to want to be removed from this tier and to
take the necessary steps to in order to improve results.
Operational/Regulatory Audits and Procedures: This program validates current policies and procedures
via audits. Validation can include procedural or regulatory compliance, employee integrity, and franchise
reporting mechanisms, which will provide an accurate snapshot of what is happening versus inaccurate
assumptions and/or reporting deficiencies. Once inconsistencies and opportunities for improvement are
identified, policies and procedures can be developed to mitigate risk.
Mystery Shopping: This program reviews the effectiveness of the product and service offering by
measuring the quality of customer service, compliance with regulations, training, and transactional
integrity, while gathering specific information to protect your brand and compete more effectively. Once
shops are completed, data analytics and dashboards are available real-time for review, distribution, and
follow-up action.
Training Programs: We facilitate training to all levels of your organization, from corporate to all exempt
and non-exempt associates. We offer training on topics such as, alert signal training, customer service,
impact on loss, safety awareness, new hire orientation, loss prevention basics and a variety of customized
training programs.
Internal Theft and Fraud Investigations: We utilize industry proven protocols to investigate all matters of
theft and fraud, with an ethical, objective, and efficient approach. We provide reports following every
investigation, inclusive of civil restitution paperwork, expert testimony, litigation, and prosecution
support.
Franchise Investigations: This program determines accuracy of reported sales and royalty remittance.
We provide a detailed review of invoices to determine if they fall within appropriate cost percentages,
along with a review of compliance set forth in the Franchise Agreement. We build and implement a
program, specific to your organization's needs, consisting of audits, mystery shopping, awareness,
investigations, and documentation of underreporting.
WHAT CHANGES CAN YOU EXPECT TO SEE?
As we make this transition to our new name, you can expect some enhancements;
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Our main website and online tools will be modified to feature branding updates for our new
name,” Custom Risk Solutions.”
New email addresses with our new name will be implemented; however, these will remain linked
to our current email addresses, so there will be no impact on communications.
We will be reaching out to each of our clients and users individually, to discuss these changes as
we move closer to launching the official release of our new name and site.
We at Custom Risk Solutions, formerly the ”Risk & Loss Prevention Practice at Asset Protection
Associates,” look forward to continuing as your current Business Partner Solution provider, and consider
ourselves so very fortunate to be of service.
Thank you!