CWA 2015 Regional Spring Workforce Development Conference

CWA 2015 Regional Spring Workforce Development Conference
Innovations and Opportunities: The New Game Plan
May 12 - 14, 2015
Hyatt Regency Orange County
draft agenda as of April 10 (subject to change)
CONFERENCE FOCUS
This year’s Conference is the ideal venue for quickly learning about and understanding
the new vision and the new work under the Workforce Innovation and Opportunity Act
(WIOA). Feeling overwhelmed, uncertain, fearful or enthusiastic about the impending
changes? The CWA Spring Conference is the place to be. Bring a team, your new
partners or just yourself. You won’t be disappointed.
We are pleased and delighted that the U.S. Department of Labor, Region 6, will provide
training and technical assistance through a series of workshops conducted throughout
the Conference regarding fiscal accounting and oversight, program management,
contracts management and performance accountability.
CONFERENCE SCHEDULE
Tuesday, May 12, 2015
PRECONFERENCE SESSIONS
(times will vary)
9:00 – 11:00
An Insightful Look at WIOA and the Proposed Regulations
Bob Lanter, Executive Director, California Workforce Association
This session will focus on the key sections of the Workforce Innovation and Opportunity
Act (WIOA) and the proposed regulations recently released by the U.S. Department of
Labor. Participants will leave more conversant about the impending changes, ideas for
dealing with them, and a great framework to focus their learning during the rest of the
Conference.
Additionally, learn how others are responding to the challenges and the opportunities
for innovation, and get a better grasp on what the future holds for you. Get the most up
to date information and receive a broad overview of the new legislation.
10:00 – 11:30
Pathway to Your Next Job
Dennis Petrie, Deputy Director of the Workforce Services Branch
Loree Levy, Deputy Director of the Public Affairs Branch
Employment Development Department
The Employment Development Department will present the results of the AJCC and
CalJOBS customer experience focus groups and the resulting “The Pathway to Your
Next Job” video. The session is intended to garner feedback on both the Report and
the video as well as to discuss how we might develop a Statewide communications
campaign about the AJCCs, CalJOBS and the “steps, processes and services”
available to the unemployed to get employed.
OFFICIAL CONFERENCE OPENING
12:45 – 3:00
CREATING A GAME WHERE EVERYONE WINS
Regional Planning & Collaboration
Gary Muszynski, Juan Escarfuller, Sunshine Becker, and Bryan Dyer
One World Music
What’s the real payoff in working collaboratively? Does everyone have a part to play or
will there be winners and losers? Is innovation among the partners possible? Can we
turn what some perceive as onerous mandates into something that gives us energy and
purpose? CWA, in partnership with One World Music, is creating a visceral learning
experience that addresses these questions and one that will stay with you long after the
Conference is over. Come experience it for yourself.
A multi-cultural team of world-class performers, facilitators, instructional designers and
leadership coaches will lead this unique opening session. Their experience spans 27
years, four continents, touching over 100,000 leaders and managers.
3:00 – 3:30
EXHIBITS/ Refreshment Break
3:30 – 5:00
THE NEW GAME PLAN/ Round One (11)
USDOL Region 6 Sessions
Fiscal Grants Management for Administrators and Managers
What Fiscal Staff Need to Know About Uniform Guidance
Spotlight on Innovations
Practicing The Skills And Planning Techniques Of Human Centered Design
Hillary Carey and Denise Ho, Co-Founders/ Researchers
Winnow Research Studio
Human Centered Design is growing in popularity in the public sector, but getting down
to the details for your own project can be difficult. Practice your planning for innovation
skills with two expert HCD facilitators. Winnow Research Studio founders will share a
recent case study applying HCD to a Workforce Accelerator Fund project and guide
you through activities to reflect on your own questions and opportunities. Some level of
familiarity with HCD is recommended.
Workforce Performance Dashboard
Presenters pending
AB 2148 requires the State Board to assist the Governor in the development of an
annual workforce metrics dashboard that measures the state’s human capital
investments in workforce development. Included in this dashboard will be a status
report on credential attainment, training completion, degree attainment, and
participant earnings from workforce education and training programs.
Real-Time Data Analytics into Action
Lori Sanchez, Director, Inland Empire Region Center of Excellence
Zhenya Lindstrom, Director, San Diego-Imperial Region Center of Excellence
In partnership with Jobs for the Future (JFF), the California Centers of Excellence (COE)
have been implementing real-time labor market information (LMI) in workforce and
education settings. As early adopters of this technology, COEs will share their
experience with real-time data and its use for business intelligence, employer
engagement, workforce training and career exploration.
Come learn about real time tools, play out practical scenarios, and explore how data
makes workforce investments more purposeful.
Effective Practices in Building an Inclusive Workforce: The California Disability
Employment Initiative
David H. Mayer, DEI State Project Advisor, Employment Development Department
Maiknue Vang, Program Supervisor, Madera Workforce Investment Corporation
Kasia DeMauri, Disability Resource Coordinator, Golden Sierra Job Training Agency
Les Roberson, Disability Resource Coordinator, Managed Career Solutions
In 2011, the Department of Labor awarded the Employment Development Department
(EDD) funding for the California Disability Employment Initiative (CDEI). The three-year
project included five pilot and five control Local Areas. It focused on service delivery
strategies that included partnerships and collaborations, blending and braiding funds,
leveraging resources and integrated resource teams. The CDEI’s primary goal was to
increase America’s Job Centers’ capacity to provide exemplary services for people
with disabilities (PWD).
With WIOA’s focus on serving people with disabilities, it’s imperative that they be
provided the skills and job opportunities necessary to become self-sufficient. In 2014, the
EDD was awarded funding for another CDEI project, incorporating new strategies to
develop systemic changes across the Local Areas and draw upon the successful
outcomes derived from the 2011 CDEI project.
This workshop will give stakeholders the tools to replicate the CDEI’s best practices in
their workforce programs. Models will be shared with the workforce community to
promote active replication of the lessons learned from these highly successful projects.
Developing a Work Experience Program in Collaboration with Human Services
Emily Petrus, Staff Analyst II,
San Bernardino County Department of Workforce Development
Gerardo “Gerry” Garcia, Employment Services Specialist,
San Bernardino County Transitional Assistance Department
Jacqueline White, Director, Provisional Accelerated Learning Center (PAL)
In this workshop, you will learn how to collaborate with the Transitional Assistance
Department to develop a Year-Round CalWORKs Youth Employment Program (CYEP).
Presenters will provide a step-by-step plan for implementation, including “things to
consider”, communication and rollout of your own CYEP. The CYEP is providing highly
successful paid work experience opportunities to youth between the ages of 16 and 24
each year.
Step by Step: Helping Young People Attain Industry Recognized Certifications and
Sustainable Employment
Erica Stowers, Career Pathway Coordinator, First Place for Youth
James Walker, Director of Programs, First Place for Youth
At First Place, our nationally recognized model helps 18-24 year old transition age youth
build the skills to successfully transition to self-sufficiency and responsible adulthood. This
workshop will outline the framework that supports youth to develop job readiness skills,
achieve stackable education milestones, engage in career exploration opportunities,
and ultimately progress into industry recognized certificate programs and sustainable
employment.
Developing RFPs that Drive Quality, Efficiency and Leave Room for Innovation
Mike Hough, Operations Officer,
Tim Foster, Director Customer and Market Development
Rescare Workforce Services
Under WIOA workforce boards are expected to use competitive procurement in
choosing one-stop operators and youth programs. Local boards may use up to 10% of
funds for training under “pay-for-performance” contracts.
This session presents strategies to increase quality of responses to board RFPs and
explores factors to consider when deciding whether to bid; the importance of defining
outcomes rather than process; and effective methods for managing providers so the
Board maximizes outcomes and promotes innovation.
The New Work of the New Boards
Presenters Pending
Notice of Proposed Rule Making/ Discussion Session #1
One Stop Infrastructure, Policies and Joint Provisions
Facilitated by CWA Staff and Board Members
5:30 – 7:00
Networking Reception
Wind down from the first day of the Conference in an informal atmosphere around the
pool. Meet new colleagues and network with other workforce professionals who share
your passion.
Wednesday, May 13, 2015
6:30 – 7:15
Morning Fun Walk/ Run
7:30 – 8:30
Continental Breakfast
8:30 – 9:30
STEPPING UP OUR GAME
Sector Partnerships: The Basic Framework & Beyond
Lindsey Woolsey, The Woolsey Group
9:30 – 10:00
EXHIBITS/ Refreshment Break
10:00 – 10:45
SECTOR PARTNERSHIPS IN ACTION
Regional Examples and Best Practices
11:00 – 12:00
The NEW GAME PLAN/ Round Two (10)
USDOL Region 6 Sessions
The Impact of Uniform Guidance on Program Administration and Management
Fiscal Basics for Fiscal Staff: Getting Ready for WIOA
Spotlight on Innovations
Workforce Accelerator Fund Showcase
Moderator: Amy Wallace, Deputy Director and Chief Innovation Officer,
California Workforce Investment Board
Funded by the CWIB and EDD, 18 different projects designed, developed, and
implemented projects that accelerated employment and re-employment strategies for
California job seekers. This process created and prototyped innovative strategies that
helped to bridge education and workforce gaps for targeted populations, and
identified promising models and practices in workforce system service delivery
infrastructure.
This session will feature selected grantees involved in accelerating skill development,
employment, and reemployment for one or more of the target populations (long-term
unemployed, returning veterans, individuals with disabilities, low-income workers,
disconnected youth, and ex-offenders). Get innovative, usable ideas that can
accelerate outcomes for your customers.
Reaching Out-of-School Youth: Understanding Youth Values In A Post Crack, Hip-Hop
Culture
K-Rahn Vallatine, Author & Educator, President of Live Above The Hype
The disastrous crack epidemic of the 1980s and 1990s caused a severe generation gap
and value shift in the Black community. It left many great and caring minds challenged
on how to motivate our young men to reach their potential. This session will describe
youth values through Hip-Hop culture and ways our programs can use this
understanding to reclaim our youth.
K-Rahn Vallatine works to assist at risk youth in making healthy pro-social decisions, and
diligently educates youth service professionals on how to effectively engage this
population. Back by popular demand from the Youth Conference!
Making Work Based Learning Work
Andrew Munoz, Executive Director, Orange County Workforce Investment Board
David Shinder, Director of Operations/General Manager,
ResCare Workforce Services
Rocio Leon, Manager, Strategic Partnerships and Training
California Manufacturing Technology Consulting
Work-based learning (including OJT, customized training and other employer-delivered
training models) provides an ideal mechanism for responding to the critical training and
skills development needs of businesses for new entrants to the workforce, incumbent
workers and other job seekers. This session will highlight efforts in Orange County to
increase the scope and content of such training and will describe effective strategies
for meeting customers’ needs through the use of various forms of work-based training.
Creating a High Performing and Innovative Business Services Team
Curtis Compton, Business Services Supervisor,
County of San Bernardino Workforce Investment Board
Retha Smith, Business Services Assistant Manager,
Riverside County Workforce Development Centers
Shellie Swanston, Business Services,
County of San Bernardino Workforce Investment Board
Experience day-to-day operations and job responsibilities of two WIB business outreach
teams focused on a regional approach. Our discussion will involve the tricks of the
trade including: tactics of visiting businesses…what works and what hasn’t; tools to use
for introductions or openers; networking groups to join as well as strategies of
engagement.
We will examine Best Practices of Business Services; expectations of team members;
documenting team efforts; capturing employments; and business feedback.
Conducting Open and Competitive Procurements for WIOA Program Services
Phyllis Stogbauer, Program, Procurement & Contracting Manager,
Fresno Regional Workforce Investment Board
The workshop will focus on the planning and implementation of procurement
procedures to ensure an open and competitive process in the procurement of
Workforce Innovation Opportunities Act program services. The workshop will cover the
full procurement process, including the development of the procurement documents,
getting community feedback, involving the Workforce Board and related committees
in the development process, and developing a fair and open evaluation process.
Successful One-Stop Partnerships and Collaboration with the Department of
Rehabilitation
Kelly Hargraves, Chief Counsel, CA Department of Rehabilitation
Other presenters pending
Career Counseling for the Hard to Employ
Larry Robbin, Robbin & Associates
Notice of Proposed Rule Making/ Discussion Session #2
Performance Accountability and Performance Indicators
Facilitated by CWA Staff and Board Members
12:15 – 1:30
Charlie Brown Professional of the Year Awards Luncheon
Featured Luncheon Speaker
California Labor Secretary David Lanier (invited)
1:45 – 2:45
THE NEW GAME PLAN/ Round Three (10)
USDOL Region 6 Sessions
Fiscal Reporting & Fiscal Requirements: A Primer for Administrators and Program
Managers
Oversight and Monitoring for Fiscal Staff
Spotlight on Innovations
A Data-Driven Approach to Career Counseling: Targeting Career Pathways
John Hawkins, Senior Consultant, EMSI
Under WIOA, new performance measures are targeted at retention in employment and
retention and completion of education and training programs. Studies and experience
has shown that individuals on a clear, data-driven career pathway are much more
likely to complete their education or training program and retain employment longer.
EMSI will discuss how to utilize traditional labor market data alongside job postings data
to help guide customers towards a rewarding career.
Bringing Workforce into the 21st Century: Using Mobile Technology to Reach our
Customers
Amanda Gerrie and Kim Coulthurst, Pathways Consultants
Joshua Mason, Program Manager, Bay Area Community Resources
Ruth Barajas-Cardona, Director of Youth Employment Programs,
Bay Area Community Resources
As part of the Workforce Accelerator Innovation Fund, we are piloting and evaluating
the use of mobile technology to provide virtual services through a web application that
sends texts, emails, voice messages and eGifts to customers via desktop computers.
Learn how to use mobile technology to a) reduce time to job placement, b) increase
client access to services, c) support clients to complete education and training
programs, d) increase knowledge/skills for employment gain, retention and
advancement.
A New Approach to Business Engagement
Felicia Flournoy, Director Workforce Innovation, KRA
Pamela Carnes, Program Manager, KRA
Using a consultative approach, KRA captures the business’s needs and develops a
customized plan to provide a full scope of services that promote profitability,
productivity and peace of mind for our business customers. This approach ultimately
allows us to connect employers with qualified job seekers.
Learn how to use a business to business (B2B) approach to business engagement while
collaborating with your local WIB, related partners, and other businesses to provide a
broad range of value added services.
Back on Track: A Problem Solving Reentry Court
Daniel Suvor, General Counsel, California Department of Justice
In 2005, Kamala Harris, District Attorney for San Francisco, launched Back on Track
(BOT), a reentry initiative aimed at reducing recidivism among low-level drug-trafficking
defendants. Combining strict accountability with real opportunities for selfimprovement, BOT reports that less than 10 percent of its graduates reoffend—a
success achieved, moreover, at a fraction of the cost of traditional prosecution and jail
time.
To graduate from the program, participants must find employment, enroll in school full
time, and comply with all the terms of their PRPs. At graduation, the court dismisses the
original case, leaving the graduate with a clean record. Learn more about how you
could support efforts of this nature.
Why Businesses Don’t Want to Partner And How to Win Them Over
Larry Robbin, Larry Robbin & Associates
Preparing Individuals with Significant Disabilities for Positive Employment Outcomes
Richard Pimentel, Milt Wright & Associates
How to Quickly Achieve Cooperation With Change
Silver Rose, Silver Rose Enterprises
In this session, you will learn how to work with others to turn changes into win/win
situations. Hear about 17 proven techniques to get cooperation from your team and
your partners, as well as other ways to quickly release stress so it doesn’t slow you down.
Experience how you can blend the best of very different cultures into a cohesive team
that engages businesses and offers a wider range of services.
Staying up nights worrying about what might happen? Acquire the #1 secret to help
you defeat worry and fear, and other ways to turn these changes into a game that you
enjoy and can win!
Notice of Proposed Rule Making/ Discussion Session #3
Youth Programs, Youth Councils and Youth Committees
Facilitated by CWA Staff and Board Members
2:45 – 3:15
EXHIBITS/ Refreshment Break
3:15 – 4:15
THE NEW GAME PLAN/ Round Four (9)
USDOL Region 6 Sessions
Allowable Costs under WIA and WIOA
Monitoring
Moderator
Raymond McDonald, Executive Director,
Santa Barbara County Workforce Investment Board
Presenters
Jesse Mar, Chief Compliance Review Officer, EDD
Carol Padovan, U.S. Department of Labor, Region 6
Spotlight on Innovations
EconoVue Tools for Layoff Aversion and Regional Rapid Response
Cheryl Parker, CEO, The Urban Explorer
Bill Greene, Strategic Customer Manager, Government Solutions, Dun & Bradstreet
Representative from either work2future or Orange County WIB
Have you wondered which sectors are growing fastest or which are facing challenges?
Do you know what industries, specialized in your region, have grown in the past 12
months? Do you know what occupations are tied to those sectors? Which businesses
are driving that growth? Which businesses may be on the verge of layoffs? Who to
contact within those companies?
EconoVue™ (www.econovue.com) answers these questions quickly and simply. It is an
intuitive data visualization and Customer Relations Management (CRM) platform for
dissecting and understanding the economy at the neighborhood, city, and regional
levels. It combines GIS, visualization tools for regional industry sector trend analysis, CRM
employer outreach tools and a layoff aversion module featuring filters using D&B’s
Financial Stress Score.
Find out more about the data users can extract and how to make reports in any
number of formats.
Using B2B Tools to Engage Business & Industry
Celina Shands Gradijan, President/CEO, Full Capacity Marketing
Co-Founder, Business U
Dr. Christine Bosworth, Co-Founder, Business U
This session will share the latest in adapting private sector B2B (Business-to-Business)
marketing into our world of workforce development to build credibility with business
and industry, and streamline operations and day-to-day relationship building tasks.
The FCM team has won 19 international awards in the past four years for its innovations
in communications. Tap into their knowledge in using interactive eBooks, ePortfolios,
eMarketing, mobile websites and apps, and customer relationship management tools
that work across education, workforce and economic development.
Apprenticeship Models that Work for You and Your Customers
Presenters pending
Financial Literacy For All Youth
Lisa Salazar, Acting Chief, City of Los Angeles
Serving the Long Term Unemployed
Jennifer Mitchell, Jennifer Mitchell Consulting
How to Quickly Achieve Cooperation With Change
Silver Rose, Silver Rose Enterprises
In this session, you will learn how to work with others to turn changes into win/win
situations. Hear about 17 proven techniques to get cooperation from your team and
your partners, as well as other ways to quickly release stress so it doesn’t slow you down.
Experience how you can blend the best of very different cultures into a cohesive team
that engages businesses and offers a wider range of services.
Staying up nights worrying about what might happen? Acquire the #1 secret to help
you defeat worry and fear, and other ways to turn these changes into a game that you
enjoy and can win!
Notice of Proposed Rule Making/ Discussion Session #4
Regional Designation and Regional Planning
Facilitated by CWA Staff and Board Members
4:30 – 5:30
State & Sub-State Regional Meetings
These non-facilitated open sessions are an opportunity for regions to meet and
informally discuss issues of mutual concern.
7:00 – 10:00
Casino Night
The Future is a gamble but tonight, you might win it big!
Come join the fun and if “gaming the system” is not for you, you can always get a tarot
card reading, have Bob Lanter read your tea leaves, or have a caricature drawn of
you to take home.
Thursday, May 14, 2015
6:45 – 7:15
Pilates with Diane Walton
7:30 – 8:30
Continental Breakfast
8:30 – 9:30
WORKING WITH NEW PARTNERS
Working with the Department Of Rehabilitation To Enhance
Employment Outcomes For Individuals With Disabilities
Richard Pimentel, Milt Wright & Associates
9:45 – 11:00
THE NEW GAME PLAN/ Round Five (8)
USDOL Region 6 Sessions
Accountability . . .How To Stay Out of Trouble
The Basics of Procurement for Fiscal Staff
Spotlight on Innovations
Integrated Regional Business Engagement across Workforce, Education & Economic
Development
Celina Shands Gradijan, President/CEO, Full Capacity Marketing
Co-Founder, Business U
Dr. Christine Bosworth, Co-Founder, Business U
Randal Tillery, Senior Dean, Workforce and Economic Development, Contra Costa
Community College District
Michael Katz, Regional Coordinator, EASTBAY Works
This session focuses on how a consortium of community colleges, five workforce boards,
four-year universities and economic development organizations operationalized
regional business engagement in its sector strategies and business services, with the
vision of a sustainable regional, industry-driven workforce development system in
California. Participants will gain an understanding of their initiative and the Business
U blueprint to replicate in their service areas.
Fresh Ideas for Making your One Stop Workshops More Impactful
Terrance Bowens and Santiago Leon, Workshop Facilitators
KRA Corporation / San Diego Metro Region Career Centers
This workshop will address effective workshops/seminars in career centers. We will share
best practices around curriculum development; scheduling of workshops; customizing
workshops for specific populations, and strategies for getting people to come to the
workshops. This strategy allows more enhanced and efficient service to career center
attendees and proves to be a viable way to assist case managers with placements and
positive exits from their caseload.
Accessibility, Accommodations and Assistive Technology Resources
Pending from Kelly Hargraves, Chief Counsel, CA Department of Rehabilitation
Help Is on the Way
Facilitated by Raymond McDonald, Chair, CWA Capacity Building Committee
Executive Director, Santa Barbara County WIB
CWA is enhancing their capacity building efforts as WIOA enters its first full year of
operation beginning July 1st. Learn about some of what’s planned and participate in
shaping what you need most.
How to Do What You Are: Putting your Myers-Briggs Typology to Work
Jessica Deller, Assistant Campus Director, Career College of California
Broaching the “what do you want to do with your life” subject can be daunting for
anyone. Even more daunting is developing a realistic career path with attainable
career goals.
This empowering presentation will assist attendees in recognizing that who we are, and
what we want to become, are closely related. Attendees will discover that if we do
what we are, we’ll find work that challenges and satisfies us at our very core.
Learn about the 16 personality types identified in the Myers-Briggs typology, and
connect each personality type to a career path that capitalizes on the type’s unique
strengths and talents so that attendees can pursue these careers with relentless passion!
Notice of Proposed Rule Making/ Discussion Session #5
Training and Eligible Providers
Facilitated by CWA Staff and Board Members
11:15 – Noon
What’s Next?