verbal judo for law enforcement professionals

Transcription

verbal judo for law enforcement professionals
VERBAL JUDO FOR LAW ENFORCEMENT PROFESSIONALS
This class is an important and timely training for all law enforcement in helping to rebuild and bridge the communication gap
between law enforcement and the communities they serve. Law enforcement officers carry the burden of performing
professionally in situations where high stress and the potential of violence from non-compliant people is an everyday
possibility. Everything taught in Verbal Judo can markedly enhance our ability to look and sound good, as well as be good.
How we do what we do is often the difference between success and failure, and Verbal Judo teaches people how to deliver
information to others with dignity and respect. This focus on the “art of delivery” results in fewer complaints from
interactions with citizens, hence generating less law suits and complaints from the actions we take. Many police departments
have seen a reduction of up to 80% in complaints and untold dollars saved in lawsuits. The result is less stress for everyone.
The success of Verbal Judo can be measured in keeping our people safe while making us more professional and articulate
under pressure.
Course Topics Include:
 The traits of law enforcement
 Generating voluntary compliance
 Working in the arena of verbal assault
 Verbal Karate vs Verbal Judo
 The 3 Arts to change behavior
 The “Five Step Hard Style” Discipline
July 8 & 9, 2015
St. Petersburg College
Allstate Center
8 a.m. - 5 p.m.
$99.00
Please register by July 6, 2015.
Fee includes all class materials.
This class is NOT Trust Fund eligible.
Casual clothing is recommended. Shorts, tank tops and
offensive T-shirts are unacceptable attire. Law
enforcement personnel not in uniform and carrying
exposed firearms must prominently display agency ID
and/or badge at all times while on college property.
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The 4 Basic Appeals of Persuasion
The Principles of Disinterest and Flexibility
Seeing events from a persuader’s perspective
Reading a scene for crucial control elements
How to change someone’s mind – especially under pressure
S.A.F.E.R. – when words fail / appropriate force options
Instructor Lee Fjelstad is the President of the Verbal Judo Institute and
an international trainer with a professional background that includes
over thirty years of speaking and training experience. His educational
background includes degrees in English, Business, and Organizational
Communication with additional work in Psychology and Behavioral
Science. As a presenter and trainer, Lee is highly animated, humorous,
thought provoking, and entertaining. He has instructed audiences on
Verbal Judo in the United States, Canada, the Caribbean, Scandinavia,
the Netherlands, and in the United Kingdom with over 400,000
participants having attended his lectures. In addition, Lee has been
seen and heard internationally on CNN, nationally on NBC, ABC, and
Fox, in Canada on the CBC, and on local television and radio across
North America and in Europe. Verbal Judo is a proven methodology
founded and created by Dr. George Thompson with over 32 years of
successfully training and teaching tactical communications that can
change the way you think and speak during conflict - from working
the streets to supervision and from courtroom to home.
(Use of the online registration option is preferred)
Agency/Self Registration http://spcollege.augusoft.net/
Location: St. Petersburg College Allstate Center
3200 - 34th Street South, St. Petersburg, FL 33711
Sign In to create profile. Select the class under:
Class Questions? walker.gail@spcollege.edu 727-344-8020
Public Safety: CPSI. Add to cart and pay.
Registration Questions? Smith.vonceil@spcollege.edu 727-344-8021
Hotel information here
In the space provided below, please print the names of those who will be attending the announced program.
** Cancellations must be received 16 calendar days before start of class to avoid charge. **
Name of Attendee
Date of Birth
______________________
______________________
Signature: _____________________________________
Agency Administrator: ___________________________
Title: _________________________________________
E-mail Address
Telephone Number
____________________
(
)_______________
Department/Agency: (if applicable) __________________________
Address: ____________________________________
City/State/Zip: _______________________________
The Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida Educational Equity Act and all
other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis of race, color, ethnicity, religion, sex, age, national origin,
marital status, sexual orientation, gender identity, genetic information, or against any qualified individual with disabilities in its employment practices or in the
admission and treatment of students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not
tolerate such conduct. Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O.
Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.