ENVIRONMENTALLY FRIENDLY COMPANY

ENVIRONMENTALLY
Įžanga
FRIENDLY COMPANY
About “Ecoservice”: let the numbers talk
48 900 000
Turnover in 2012, LTL
35 746 000
Income from collection of household waste in 2012, LTL
583 634
Number of people served in 2012
181 908
Tons of household waste collected in 2012
83 842
Number of household waste containers in 2012
26 664
Tons of construction waste containers in 2012
11 922
Area of territory served in 2012, in square kilometres
7 799
Tons of secondary raw materials collected in 2012
4 393
Tons of large size waste collected in 2012
2 857
Number of secondary raw materials containers in 2012
392
Number of construction waste containers in 2012
435
Number of employees in 2012
20
Per cent of territory of Lithuania served in 2012
12
Number of municipalities in Lithuania served in 2012
ENVIRONMENTALLY FRIENDLY COMPANY
I am proud to present JSC “Ecoservice”, one of the biggest
companies in Lithuania engaged in collection, transportation and
processing of secondary raw materials and municipal waste. From
the very beginning of its activity “Ecoservice” pursued to be not
only a company which renders particular services, but the company
which renders services best of all, using most innovative and
highest professional methods, the company the name of which is
related not only to waste management, but also to cleanliness and
ecological life style in general.
We have succeeded. Reasonable and modern management,
expedient investments allowed to achieve trust from clients and
the society and also achieve perfect activity results: to increase
the company turnover and income for several times, to constantly
increase amounts of waste collected and managed, to increase
the number of clients. The curve of company activity results has
had and still has a clear tendency to rise. It could be argued with
complete justification that we have gathered a team of great
personnel, we have a strong technical basis, the most modern fleet
of vehicles in Lithuania, we have implemented “Enwis”, one of the
most advanced software solutions for the Waste Management
and Recycling sector, we usually test and improve the quality of
services and maintenance served. It allows to render high quality
services, to perform even the most complicated tasks without any
imperfection and to set ambitious future plans for ourselves.
Our mission is to be a socially responsible business: not only to
fulfil our obligations in an effective way but also to model society’s
opinion and train environmentally friendly habits. Quality, reliability
and ecology are the main principles of our activity. Taking them in
account, we pursue to render services better, to guarantee that
clients’ needs are satisfied, the interests of the environment and
all society groups are respected; in our work we feel responsible
for our actions and we are satisfied about perfectly done work.
Our company’s activity proves that waste management could be
performed in an innovative, safe and aesthetical way.
Clean environment is one of the main conditions for comfort
and high quality human life. JSC “Ecoservice” takes care of it with
seriousness, responsibility and professional attitude.
Saulius Budrevičius,
Director General
IN 2005
In 2005 JSC “Bionovus” purchased
“Ecoservice” company shares.
ENVIRONMENTALLY FRIENDLY COMPANY
Development
The history of the company “Ecoservice” is the history of the company, which by
satisfying clients’ needs, the interests of the society and adopting innovative
management decisions, is worthy to be a successful company. The company was
established in 1995 to collect and prepare secondary raw materials for recycling.
Soon the activity was expanded: household, construction and demolition, also hazardous, liquid and large size waste were started to be handled. Taking into account
the needs of society, the range of services is constantly renewed and increased.
After 10 years (in 2005) JSC “Bionovus” purchased the shares of the company.
“Ecoservice” got some opportunities to increase investments, to effectively renew
the fleet of vehicles, to use all current potentials and increase economic activity.
Taking into account
the needs of society, the range of
services is constantly renewed and
increased.
MAIN FACTS FROM THE HISTORY OF “ECOSERVICE”
In 1995
The company “Vienituras” is established.
In 2005 JSC “Bionovus” becomes the shareholder of the company.
In 2006 JSC “Vienituras” purchases JSC “Trakų rajono komunalinių įmonių kombinatas“ and starts to render services in Trakai
district.
JSC “Vienituras” wins the tender for waste collection services and starts to render services in Šilutė district.
In 2007
The company changes its name and becomes JSC “Ecoservice”.
The company expands the territory of activity by purchasing three companies: JSC “Švaros projektai”, JSC “AŽR“ and
JSC “Specialus autotransportas”, operating in Klaipėda region and Pagėgiai. After reorganization the companies are
merged and operate under one name of JSC “Specialus autotransportas”.
Fleet of vehicles is renewed from the basics.
In 2008
JSC “Ecoservice” wins the tender for waste collection services and starts to render services in Širvintos district.
In 2009
ISO 9001:2008 (quality standard) and ISO 14001:2004 (standard for environmental protection) are implemented.
JSC “Ecoservice” wins the tender for waste collection services and starts to render services in Varėna district.
In 2010
SC “City Service” becomes the shareholder of the company.
JSC “Ecoservice” purchases JSC “A.S.A Vilnius”.
Having won tenders for waste collection services, it starts to render services for Neringa, Vilkaviškis, and Kazlų
Rūda municipalities.
In 2011
The company is the first awarded of EMAS environmental protection certificate in Lithuania.
New waste record and management system “Emwis” is implemented.
Waste collection services are rendered in Radviliškis municipality.
JSC “Lazdijų komunalinis ūkis” is purchased and incorporated into JSC „Komunalinių įmonių kombinatas“. Services are
rendered in Lazdijai district.
In 2012
JSC „Ecoservice“ purchases JSC „SKT Environmental Services Klaipėda“ (previous Veolia Environmental Services
Klaipėda) and incorporates into JSC „Specialus autotransportas“. The company started providing secondary raw
materials collection services in Pakruojis District Municipality.
JSC „A.S.A. Vilnius“ changes its name and becomes JSC „Tvar.com“.
“ECOSERVICE”
“Ecoservice” group consists of four
enterprises engaged in collection and
processing of waste, city cleaning
and maintenance of streets.
ENVIRONMENTALLY FRIENDLY COMPANY
Structure
JSC “Ecoservice” is a member of the “City service” group. More than
30 companies using innovative methods in Lithuania and engaged
in the areas of industry, real estate, energetics and ecology,
municipal services and entertainment business belong to the group
at this moment.
“Ecoservice” has its branches in Vilnius, Širvintos, Šilutė, Vilkaviškis,
Pagėgiai, Kazlų Rūda, Radviliškis and three subsidiaries: JSC
“Komunalinių įmonių kombinatas”, JSC “Specialus autotransportas”,
and JSC “Tvar.com”.
“ECOSERVICE”
“Tvar.com”
“Komunalinių
įmonių kombinatas”
“Specialus
autotransportas”
The “Ecoservice”
group operates in
12 municipalities in
Lithuania.
INVESTMENTS OF “ECOSERVICE”
Constant investments in innovative solutions
and state-of-the-art technology make
JSC “Ecoservice” one of the most modern
companies rendering municipal services in
Lithuania and the Baltic region countries.
ENVIRONMENTALLY FRIENDLY COMPANY
Services and areas of activity
During more than fifteen years of its activity “Ecoservice” has become
a company which renders all services related to maintenance of
cleanliness of environment and living area, maintenance of cleanliness
for manufacture, industry and trade companies. The company handles
all kinds of waste, offers other relevant services for company clients
and the society. A wide range of services and the fact that they are
rendered in an integrated manner and with flexibility, taking into
account individual needs of clients, strengthens the company’s ability
to compete, helps optimize decisions of manufacture and logistics and
increase profitability of its activity as well.
Constantly taking into consideration market changes and expanding
the range of services, at the moment the company offers the following
services for its clients:
•
•
•
•
•
•
•
•
•
•
Collection and transportation of household waste
Collection and transportation of construction waste
Collection and transportation of secondary raw materials
Collection and transportation of hazardous waste
Sorting and preparation for recycling of secondary raw materials,
construction and large size waste
Collection and transportation of waste water and liquid waste
Collection and transportation of medical waste
Collection of tyres
Maintenance of streets and territories
Maintenance of sites for collection of large size and hazardous waste
AREAS OF ACTIVITY ACCORDING TO INCOME
Waste water, 3 %
Large size waste, 3 %
Secondary raw materials, 8 %
Medical waste, 1 %
Hazardous waste, 1 %
Сity maintenance services, 4 %
Construction waste, 7 %
Household waste, 73 %
The quality of
services rendered
by “Ecoservice”
is guaranteed by
quality standard
ISO 9001:2008
implemented in 2009.
PRINCIPLE OF GROWTH OF “ECOSERVICE”
Balanced and well-proportioned development,
including all the following activity parameters: the
quality of rendered services, number of clients and
territories served, technical capacities, financial
indicators, is an exceptional and very relevant principle
of growth of “Ecoservice”.
ENVIRONMENTALLY FRIENDLY COMPANY
Activity results
Within the last seven years, “Ecoservice” has reached impressive
activity results that prove a consistent and well-balanced company
management policy. The very well-balanced development of the
company shows that the company has strong fundamentals of
activity, reasonable principles and perfect opportunities to achieve
good results in the future.
Since 2010 the sales
of “Ecoservice” group
companies grew by
more than 30 per cent.
The rapid growth of the “Ecoservice” group companies,
development of business directions and efficiency of their
management is proved by financial and other indicators of
economic activity of the period from 2006 to 2012.
Lately the biggest part of income has been gained from the sale
of municipal waste management. Over the last seven years, from
2006 to 2012, the turnover of “Ecoservice” increased more than
three times, the income from municipal waste management,
comprising the major and the biggest part of the area of the
company‘s activity, increased more than three times.
TURNOVER IN MILLION LTL
48,90
50
44,50
45
40
34,72
35
33,47
35,90
30
25
21,82
20
15
14,90
10
5
0
2006
2007
2008
2009
2010
2011
2012
Activity results
Since 2006
the number of
municipalities and
people served by JSC
“Ecoservices” has
increased almost
three times as well
as, the area of the
territory served grew
three times too.
NUMBER OF HOUSEHOLD WASTE COLLECTED IN TONS
181 908
200 000
175 207
143 475
150 000
123 689
104 437
100 000
50 000
40 337
0
2007
2008
2009
Number of municipalities served
14
2010
2011
2012
Number of people served
700 000
12
12
10
500 000
8
400 000
6
300 000
4
4
583 634
600 000
215 535
200 000
2
100 000
0
2006
2012
0
2006
2012
Territory served in square kilometres
Number of household waste
containers, in units
14 000
100 000
11 922
12 000
83 842
80 000
10 000
60 000
8 000
6 000
4 000
40 000
3 531
20 000
2 000
0
ENVIRONMENTALLY FRIENDLY COMPANY
28 422
2006
2012
0
2006
2012
At the moment the company has three times more containers for
household waste and secondary raw materials than seven years ago.
Household waste
containers
Secondary raw
material containers
Construction waste
containers
392
2857
83 842
260
1 100
28 422
2006
2012
2006
2012
2006
2012
The impressive result of long-term, constant work of “Ecoservice”
is a constantly growing territory served and an increasing number
of clients. More and more Lithuanian companies, organisations,
public institutions, commercial centres, educational and catering
establishments as well as residents from housing developments
and owners of privately owned homes choose services from
“Ecoservice”, having evaluated the quality and price relationship and
the company‘s principles of responsible activity.
Increasing capacities
of JSC “Ecoservice”
are characterized by
constantly growing
number of regions and
their residents served.
AIM OF “ECOSERVICE”
Taking into account the long term
experience and successful activity
principles, the aim is to further develop
activity in Lithuanian and foreign
markets by offering relevant long-lasting
decisions for waste management.
APLINKĄ TAUSOJANTI
ENVIRONMENTALLY
FRIENDLY
KOMPANIJA
COMPANY
Development
Modern management, implementation of innovative technologies,
the increase of the area of services and a loyal team allowed for
considerable expansion of the company. Having started from
collection and preparation of secondary raw materials for recycling in
Vilnius city, nowadays “Ecoservice” performs the activity of different
waste collection in twelve municipalities in the Republic of Lithuania,
covering 20 per cent of the territory of the country.
“Ecoservice” has successfully entered foreign markets as well. At
the moment services of household waste handling are rendered in
Latvia (Riga) and Russia (Saint Petersburg) in cooperation with SC
“City Service” which takes care of administration of buildings. Talks
over secondary raw materials handling are also underway with
foreign partners from Germany, Hungary, Latvia, Poland and Finland.
MUNICIPALITIES
SERVED
JSC “Ecoservice” is the
biggest company by
the coverage of its
activity in Lithuania.
Ryga
Sankt Petersburg
Klaipėdos
municipality
Radviliškio
municipality
Neringos
municipality
Šilutės
municipality
Pagėgių
municipality
Širvintų
municipality
Kazlų Rūdos municipality
Vilnius municipality
Vilkaviškio
municipality
Trakų
municipality
Lazdijų
municipality
Varėnos
municipality
STRATEGIC PLANS
JSC “Ecoservice” actively participates
in international business delegations,
takes interest in foreign countries‘ waste
management markets and gladly exchanges
its experience gathered in this area.
ENVIRONMENTALLY FRIENDLY COMPANY
Plans for development
The company‘s strategic plan for development includes expansion
of the company‘s activity in Ukraine, Armenia, Georgia, Moldova,
Poland, Russia as well as in Western European countries such as
Germany and the United Kingdom, and in the Baltic countries.
Estonia
Russia
Latvia
Lithuania
United
Kingdom
Germany
Poland
Ukraine
Moldova
Georgia
Armenia
“ECOSERVICE” EMPLOYEES
JSC “Ecoservice” constantly invests
into competence, knowledge and skills
development of its employees and
strengthens their motivation to work.
ENVIRONMENTALLY FRIENDLY COMPANY
Our strength lies in our employees
JSC “Ecoservice” is proud of a professional and loyal team of
employees. In 2012 435 employees worked in the company. True
professionals, they are best specialists in their work area. The market
leader position of the company and its area of activity has set down
specific requirements for “Ecoservice” employees. Therefore, the
company employs a personnel, holding certificates of professional
competence issued by State Road Transport Inspectorate to
manage passenger and cargo transportation by road in national and
international transport as well as certified personnel responsible for
security of dangerous cargo transportation and for hazardous waste
management. JSC “Ecoservice” has qualified auditors of quality and
environmental protection management system. All branch and unit
managers are qualified in work and fire safety.
“Ecoservice” constantly invests into competence, knowledge and
skills development of employees. Employees from various areas
and lines participate in training related to their position; they can
also undergo periodic training in order to meet changing market
requirements and challenges faced by a constantly growing company
“Ecoservice”.
With the purpose of its employees‘ team-builing and enhancement
of their motivation,“Ecoservice” takes care of the employees’ comfort
in generalcreating good working conditions, providing up-to-date
and handy work equipment, offering free health checks as well as
organising practical and entertaining team building seminars and
events.
JSC “Ecoservice” believes that employees are the key to the
company‘s success.
“Ecoservice” seeks
that each employee
would be proud of the
company they work in,
feel satisfaction
in work they perform
and, most of all, feel
important and properly
evaluated.
AIM OF EMAS
Is to find and reward
those organizations and
companies, that by their
actions and attitude
towards surrounding
environment state that
they not only comply with
requirements of normative
acts, but also are keen to
save nature.
ENVIRONMENTALLY FRIENDLY COMPANY
Certificates and licences
JSC “Ecoservice” is the first company in Lithuania to which EMAS
(The EU Eco-Management and Audit Scheme) certificate has been
awarded. An organization registered in EMAS have an obligation to
regularly ensure its conformity to requirements of environmental
protection laws and provide information to the public on relevant
aspects of environmental protection, related aims and goals of
environmental protection as well as essential data on the efficiency
of environmental protection.
•
•
•
•
Licence for hazardous waste handling
Licence for dumping ground maintenance
Licence for cargo transportation
Certificates of quality and audit of environmental
protection personnel
• Integrated Polution Prevention and Control (IPPC) certificates
LARGE AND MODERN FLEET OF VEHICLES
The fleet of vehicles of JSC “Ecoservice” is one of the biggest and
most modern. The company operates more than 130 special means
of transport for different waste handling. The majority of means of
transport corresponds to the requirements of EURO II, EURO IV, and
EURO V standards. It creates qualitative working environment, helps
to ensure the integrity of work process, and proves the company’s
responsibility in the area of environmental protection. New highquality vehicles operate noiselessly, emitting a smaller amount of
toxic substances into the atmosphere.
S SISTEMA
BO
DY
KU
RTIFI OTA V
A
SE
The quality of company management and services is ensured
by satisfied requirements of standards ISO 9001:2008 and ISO
14001:2009. JSC “Ecoservice” is able to offer a wide range of
services for its clients since it always takes care of particular licences
for waste management and preparation of its personnel. At the
moment the company has the following licences and certificates:
JSC “ECOSERVICE”
performs active educational activity,
teaches and invites the society to
sort waste, maintain cleanliness, and
cherish the environment.
ENVIRONMENTALLY FRIENDLY COMPANY
Social responsibility
A responsible employer and memeber of the society, “Ecoservice”,
improves the welfare of people not only by rendering high quality
services, but also by educating the society about waste sorting,
maintenance of cleanliness andprotection of nature in a variety of
ecological and social projects.
We are glad that projects initiated and sponsored by our company
are gaining more and more participants and approval from the
society. “Rūšiuoti paprasta“ (“It’s easy to sort”), “Gyvenu švariame
mieste” (“I live in a clean city”), “Vasarok – rūšiuok!” (“Sort in
summer!”), “Rūšiuok linksmai!” (“Sort with fun!”), “Keisk įpročius”
(“Change your habits!”) – these are only some of many campaigns
and intitiatives initiated by “Ecoservice” that encourage to
sort waste, save the environment and be responsible in waste
management.
Since 2008 “Ecoservice” has been carrying out its social project
“Eco mokykla” (“Eco School”). The aim of the project is to teach
children and develop the understanding that we can change the
world from our early days. During the campaign schoolchildren
from all over Lithuania are invited to collect different secondary
raw materials. In such a way they are introduced to waste sorting
rules and their attention is drawn towards a very serious problem
– how to reduce the amount of wasteall over the world. All the
participants of the campaign are awardedprizes.
Another very popular and well known campaign is „A Christmas tree
for warmth at home“. This is an ecological campaign, initiated by
“Ecoservice”, which invites people to collect Christmas trees and use
them for heating homes instead of throwing them away to rubbish
containers. During the campaign, people are invited to treat natural
resources with respect, to save and value them.
“Ecoservice” constantly supports different festivals and events
by providing containers for collection of secondary raw materials
and transporting waste. “Ecoservice” also takes an active part in
informing the society about waste management in an attractive
way, for example, where to dispose of old tires, where containers
for second-hand textile are set and how to manage ashes; it
encourages people to refuse paper accounts and choose electronic
ones instead.
During campaign „A
Christmas tree for
warmth at home“ of
2012, “Ecoservice”
collected 700 cubic
metres of Christmas
trees. The campaign
has drawn huge
attention and gained
approval from the
society.
JSC “Ecoservice”
Jočionių str. 13
LT-02300 Vilnius, Lithuania
Tel. +370 5 264 9251
Fax: +370 5 264 9259
For quality issues: +370 687 44 444
E-mail: ecoservice@ecoservice.lt
www.ecoservice.lt
ISO 9001:2008 quality standard
•
ISO 14001:2004 standard for environmental protection •
EMAS environmental protection certificate