We won`t be Silos Anymore! An Interprofessional Acute Care
Transcription
We won`t be Silos Anymore! An Interprofessional Acute Care
An Interprofessional Acute Care Simulation Success Story: Design and Implementation of the Experience Melinda Rybski, PhD, OTR/L. Occupational Therapy Stephanie Burlingame, BSN ,RN College of Nursing Lisa Rohrig, BSN, RN College of Nursing Georgianna Sergakis, PhD, RRT,RCP Respiratory Therapy Division Stephanie Justice, MSN ,RN College of Nursing Erin M. Thomas, PT ,DPT Physical Therapy Division Carolyn McClerking, MS, RN,ACNP-BC College of Nursing Julie Legg, PharmD College of Pharmacy Marcia Nahikian-Nelms, PhD, RDN,LD,CNSC Medical Dietetics Division Janice Wilcox, MSN, RN,CNL College of Nursing AOTA SC 403 Objectives 1. Describe the benefits and challenges of developing interprofessional and simulated multidisciplinary learning experiences 2. Summarize the steps and supports needed to implement an interprofessional simulation 3. Generate ideas for an interprofessional simulation plan in participants’ own institution. AOTA SC 403 Describe the benefits and challenges of developing Interprofessional education (IPE) and Simulated multidisciplinary learning experiences AOTA SC 403 3 Topics relative to IPE and multidisciplinary simulations AOTA SC 403 1. What is IPE? Why is IPE valuable? 2. What are simulated learning experiences? 3. What are barriers and influences of IPE and simulation experiences? What is Interprofessional Education (IPE) and Interprofessional Practice (IPP) Interprofessional Education: Defined as learning about, from and with each other to enhance collaboration and improve health outcomes” (Hopkins, 2010, pg.2) Interprofessional collaborative practice: “When multiple health workers from different professional backgrounds work together with patients, families, caregivers, and communities to deliver the highest quality of care” (Hopkins, 2010, pg.2) AOTA SC 403 Who Participates in ICP and ICE Experiences? Professions’ Participation in IPE and IPC studies (Hopkins, 2010) (Hopkins, 2010) AOTA SC 403 Value of IPE? Why is it needed? IPE is an important approach for preparing students to work in a collaborative team environment. • The World Health Organization (1988, 2010), United Nations, and Institute of Medicine (2003) are just a few of the organizations that support IPEWHO aims to develop a “collaboration-ready workforce” to improve fragmented healthcare delivery systems globally (Brandt, Lutfiyya, King, & Chioreso, 2014 • Findings from multiple studies support that IPE and collaborative team-based care (IPC): • Enhances professional practice, healthcare quality, and patient outcomes. • Provides more cohesive practice • Alleviates the fragmentation within the current health care system • Increases client safety and improves health care delivery AOTA SC 403 (D'Amour & Oandasan, 2005; McPherson, L. Headrick, & Moss, 2001) Affordable Care Act (2010)ACA) With passage of the Affordable Care Act of 2010 (ACA), care coordination and interprofessional care teams were identified in law as important to improving health outcomes, preventing hospitalization, and reducing the cost of care for older adults and the chronically ill. Interprofessional care coordination is a means to achieve the Triple Aim of ACA 1. Quality of care 2. Improving the Experience of Care 3. Reducing per capita costs of health care AOTA SC 403 Barriers and Influences to Interprofessional Education and Practice If Interprofessionality is to be studied, it is necessary to make a distinction between • Educational initiatives to enhance learner outcomes • Collaborative practice to enhance patient outcomes. • Systematic influences AOTA SC 403 Interprofessional Collaboration Framework AOTA SC 403 Goldman, J., M. Zwarenstein, et al. (2009) Barriers: Microlevel Factors Macrolevel Factors Mesolevel Factors Microlevel Factors • Effect of Socialization/Professional Culture • Attitudes, beliefs, understandings of students and faculty • Differing types of professional knowledge creates different professional cultures • Different use of terminology • Interactional processes • Willingness of team members to work together • Mutual trust and respect among the health professionals • Must be familiar with each other’s conceptual models, roles and responsibilities • Pedagogical Requirements • Need experience in IP work • In-depth understanding of interactive learning methods • Knowledge of group dynamics • Ability to role-model and mirror collaborative learning Oandasan,S. Reeves,2005 AOTA SC 403 Barriers: Mesolevel Macrolevel Factors Mesolevel Factors Institutional, Administrative or Logistical Influences Internal inhibitors • Inequalities in numbers of students • Geographical location or isolation • Differences in curricula and timetable clashes • Different academic schedules (i.e., block vs. semester) • Conflict resolution • Shared decision making practices Microlevel Factors External inhibitors • Financial arrangements/funding • Degree of integration between different organizations • Sufficient time and resources • Governance models • Protocols • Personnel policies • Management practices • Administrative support Oandasan,S. Reeves,2005 AOTA SC 403 Barriers: Macrolevel Macrolevel Factors Mesolevel Factors Systematic Influences Microlevel Factors Accreditation, certification, licensure Structural and financial supports • Financial supports for different disciplines can vary • Stress of shifting health care systems driven by economic factors, turnover of staff, lack of resources • Lack of reimbursement for collaborative work Defining scopes of practices Dealing with issues of liability and accountability in practice Oandasan,S. Reeves,2005 AOTA SC 403 What are simulated learning experiences and standardized patients? Standardized Patients (SP's) are: • actors playing the role of patients or actual patients coached to present specific illnesses to the medical practitioner (Hubal, et.al., 2015) • a healthy person trained to simulate a patient's illness in a standardized way Simulated Experiences • emphasize learning by doing through practice, rehearsals and role playing (Coleman, 2015) • • • • Enable critical thinking and responding “in the moment” Engage in the hands-on application of specific technical skills Facilitates adjustment to the fast pace and complexity of clinical practice Provides experiences that are social, collaborative, integrative and safe 1 Not all simulations require technology (Knecht-Sabres, Kovic, Wallingford, & St.Amand, 2013; Hayword, Blackmer, , & Markowski, 2006) AOTA SC 403 Value of Simulated Experiences and Standardized Patients C u r r i c u l a r Ad va n t a g e s • Student Benefits Learning experiences that are both realistic and relevant to healthcare students Same standardized opportunities so students have opportunity to deal with all of the curricular objectives in each case (Connections between classroom concepts and real world application Students can be exposed to a variety of clinical and system situations. • Gain experience in problem solving and interpersonal skills that would be difficult to otherwise simulate in didactive environment • • Standardized patients only provide information if requested; will not offer information Reflection with faculty helps critical analysis • Students get feedback from the standardized patient • Students take risks in safe environment • Improves knowledge acquisition • Valuable lessons without risk to patient’s well being • Improved technical skills • Permit direct faculty oversight of students • More control over students’ learning opportunities • Enhanced student satisfaction • Students report being able to “see the big picture” • Possible measure behavioral empathy • Instruction using simulation is student centered • Learner self-reports of increased confidence in their ability to provide patient care • Controlled learning environment • • • (Bearnson & Wiker, 2005; Block, Lottenberg, Flint, Jakobsen, & Liebnitzky, 2002; Cleave-Hogg & Morgan, 2002; Euliano, 2000; Gilbart, Hutchinson, Cusimano, & Regehr, 2000; Henrichs, Rule, Grady, & Ellis, 2002; Hravnak, Tuite, & Baldisseri, 2005; Jeffries, 2005; Laschinger et al., 2008; Lindstrom-Hazel & West-Frasier, 2004; Lubitz et al., 2003; Marshall et al., 2001; Meier, Henry, Marine, & Murray, 2005; Morgan & Cleave-Hogg, 2002; O'Brien, Haughton, & Flanagan, 2001; Ohtake, Lazarus, Schillo, & Rosen, 2013; Rhodes & Curran, 2005; Seybert & Barton, 2007; Teherani, Hauer, & O'Sullivan, 2008; Wayne et al., 2006; Weller, 2004; Wu & Shea, 2009) AOTA SC 403 Limitations of Simulated experiences with Standardized Patients Simulation is constrained by the degree it can mimic reality The fast-paced, high stress environment of a critical care is difficult to simulate Possibility that simulation may be used a replacement for actual clinical experience Potential to lead to overconfidence on the part of the learner Learners in a simulation are probably in a state of heightened awareness and anticipation, waiting for something to happen; not necessarily true of daily practice Anxiety on the part of the student and possibly the faculty Simulations might be heavily oriented to the psychomotor skills Cannot fully simulate humans Monetary cost Limited number of learners in a simulated experience at one time Time consuming Space needed Technical support required Faculty development may be a problem AOTA SC 403 Characteristics of Simulation Design 1) Objectives to guide the student learning 2) Fidelity to ensure the simulation is what the students will encounter in the clinical reality 3) Complexity to facilitate critical thinking and problem solving 4) Cues to provide students with information so that they can assess the patient’s status or determine an appropriate course of action 5) Debriefing to allow time for reflective learning. (Jeffries 2005) AOTA SC 403 Summarize the steps and supports needed to implement interprofessional simulation experiences. AOTA SC 403 18 Initial Development Built on success of IP experiences with 2 professions • College of Nursing, Pharmacy: Acute myocardial infarction case • College of Nursing, Respiratory Therapy: Respiratory Failure case IP team developed in spring of 2012 • Represented 6 health science professions: Nursing (BSN, ACNP), Medicine, Pharmacy, Respiratory Therapy, Physical Therapy, Medical Dietetics • Added Social Work ,Occupational Therapy, Dentistry Member Recruitment • Lisa Rohrig (College of Nursing) contacted each department 6 months of team planning AOTA SC 403 Decide What Should be Taught Determine collaborative competencies which include team members sharing: • Knowledge of each other’s roles • Good communication including negotiation skills • A willingness to work together • Trust related to self-competence and competence in other’s abilities • Mutual respect implying knowing other health professionals and their contributions to patient care. (Hall and Weaver (2001) AOTA SC 403 • Teamwork • Communication • Roles and Responsibilities • Values and Ethics Core Competencies for Interprofessional Collaborative Practice (2011) Decide what should be taught • Should be consistent with curricular goals • Cases should be complex and challenging to facilitate critical thinking and problem solving • Cases should involve realistic patients as seen in acute or ICU environments • Students often do not feel prepared for ICU experiences (Shea, 2009:Ohtake, Lazarus, Schillo, & Rosen, 2013:Oss, Perez, & Hartmann, 2013)) • Cases should necessitate collaborative learning where students • work together to solve problems • share in decision making • Cases need to help students learn to use time well and complete tasks on time AOTA SC 403 Determine Objectives for the Experience • Create a climate of mutual respect and understanding. • Understand the roles and responsibilities of the other professions participating in the simulation. • Develop inter-professional communication skills. • Develop a multidisciplinary team plan of care to improve patient outcomes across the lifespan. AOTA SC 403 Learning Environment and Learning Considerations • Create a nonthreatening learning environment (Knowles) • This will help to create the climate of mutual respect and understanding • The environment must foster status-equal basis (Interprofessional Care Coordination: Looking to the Future, 2013) • Cultivate a reflective practitioner (Schön) • Students learn not only about other professions but about how their own profession works in partnership with others • This enables greater cohesiveness and a more comprehensive plan of care which can lead to better patient outcomes AOTA SC 403 Oandasan,S. Reeves,2005 Learning Environment and Learning Considerations • Process-based method where learner is an active participant with interactive learning opportunities (Jeffries 2005) • Encourages connections between and among concepts learned in one’s own profession and how that relates to others • Engages students in the learning process as active participants • Provide relevant learning experiences Use complex cases Cases may involve role blurring, leadership issue, decisionmaking, communication, and respect • Provide relatively little information initially so that students are allowed to investigate freely Use a variety of teaching and learning strategies AOTA SC 403 Learning Environment and Learning Considerations • Collaborative learning • Work together to solve problems, share in decision making • Bring different ideas, bring course content to life, increased confidence • Help students to see that uniprofessional aims may contribute to interprofessional outcomes for teams and clients. • Students should receive prompt feedback and reinforcement • l • Formal and informal settings • It may be important to set aside time in the structured learning environment in order to create informal learning opportunities. AOTA SC 403 Learning Environment and Learning Considerations • Awareness of group dynamics • Group balance: an equal mix of professionals • Recommended group size: 8– 10 members • Our group size varies depending upon how many students are involved from each profession at any one session • Groups may be as large as 15 students • Up to 10 professions • Many professions have more than one student; some have only one AOTA SC 403 Team Planning Communication: How to encourage this in the scenarios? • • We built this into the case complexity We decided to have the students round twice with each patient to facilitate communication and case discussion Cases were built to include distinct interactions between professions; there is a reason for each profession to consult with each other • • Ex: Respiratory therapy can assess the patient for extubation but must consult with the nurse regarding sedation; then Medical Dietetics will need to be consulted about post extubation nutrition Uniform documentation system: ISBAR • • • Standardized approach for verbal and written communication I (introduction), S (situation) B (background), A (Assessment), R (recommendation) Would like to use electronic documentation in future (possibly EPIC) AOTA SC 403 Team Planning Rounding • Timing of rounds was considered carefully • First rounds begin 30 minutes into the experience • Second round begins 60 minutes later IRB approval AOTA SC 403 Team Planning Resolve issues of • Dissimilar student levels (undergraduate and graduate students) • • • Incongruent student schedules • • • We focused on the importance of communication rather than what our students were doing to the patient Reassurance to the students that it was not about their performance We had “stand ins” or scripts for professions not represented We realized that it is not perfect anytime we do it!!! How to account for missing “players” • The “chart” would have notes from those professions not present AOTA SC 403 Team Planning • How much preparation for the experiences? Equipment? Materials? • • • • Based on case specifics Each profession’s role in the case determines equipment needs Initially just one standardized patient and one simulator (now we have 2 standardized patients) There is an expectation that students will be self-directed learners Student Preparation • Varies by profession AOTA SC 403 Building the Scenarios Incorporate each profession Our faculty built in experiences that would emulate typical issues and teaching opportunities Develop cases that necessitate collaboration The cases needed to be complicated enough so the team needs to collaborate to create the plan of care AOTA SC 403 Building the Scenarios Make clinical environments that have high fidelity • Use authentic and realistic equipment in a realistic environment • Level of fidelity is the degree to which the simulation mimics reality • Equipment fidelity • Environmental fidelity • Psychological fidelity (Ohtake, Lazarus, Schillo, & Rosen, 2013; Wu & Shea, 2009) Low fidelity: learn, practice and achieve a skill High fidelity: develop critical thinking skills (Rothgeb, 2008) AOTA SC 403 Building the Scenarios Create cases are complex • Cases that require students to problem solve “on their feet” • Requires use of knowledge and skills in a contextually accurate environment • Need for creativity to deal with complex problems Task complexity can be increased if: • a patient has a number of problems • problems that are in relationship to each other (ex: comorbidities) • cases where clinical information is available but irrelevant • require social interactions between team members of varying levels of authority and experience. AOTA SC 403 Building the Scenarios Cues • Determine how information will be provided to students • Faculty will provide if students become “stuck” • Cases will provide cues as well as irrelevant information Debriefing • Debriefing most often takes place at the end of the session • The group discusses the process, outcome, and application of the scenarios • The process reinforces the positive aspects of the experience • Encourages reflective learning, which allows the participant • to link theory to practice and research, • to think critically, • To discuss bow to intervene professionally in very complex situations (Jeffries, 2010, pg. 101) AOTA SC 403 Logistics • 2.5 hour simulations • Simultaneous sessions in 2 rooms • 10 time slots scheduled over a 3-4 days • 9 professions participating AOTA SC 403 Our two simulations An n Ar b o r Jill Shuman • 25 Year old MVA- unrestrained/ejected from vehicle- ETOH involved • Right transfemoral amputation, stump infected • Post op ORIF femur, spleen lac, respiratory failure • PEG tube in place, on hold for antibiotic • Unemployed, uninsured, single, diabetic • Addicted to benzodiazepines and ETOH • Pt orally intubated on ventilator, chest tube to LWS, arterial line, OG and post pyloric feeding tube in place AOTA SC 403 Jill Shuman Supplies and Set Up: To ensure Fidelity Equipment, Supplies, and Standardized Patient Setup Notes: Dressed in hospital gown, G-tube in abdomen. Enteral pump with tube feed and tubing hanging, but not infusing. ID band on patient. HOB @ 25 degrees. > 200 mL tube feeding residual in abdomen. R transfemoral amputation with dressing in the bed with small to moderate amount of greenish fruity smelling drainage, propped on pillow. Foley catheter lying on bed with balloon inflated (pt. pulled out). Saline well in one forearm. Type of supplies Medication area IV supplies I & O supplies Genitourinary supplies Miscellaneous # requested 1 table or cart per room 1 set per room Description Supplies for administering Cipro tablets 500 mg to be crushed for enteral administration: Crusher, slicer, 220 mL graduated cups, sterile H2O bottles, tongue blades, Toomey syringe, towel Saline well Feeding pump, bag and tubing. 1 per room Label bag: Glucerna 1.2 (1200 kcal /liter) Foley cath with 150 mL of clear yellow urine to straight drain. Catheter with inflated balloon on bed. Patient ID band on manikin, boxes of gloves, sharps box Walker, crutches,SCDs, wedge pillow, BSC, Therban Dressing supplies AOTA SC 403 Dry sterile dressing supplies available. Wound culture supplies available. Ann Arbor Supplies and Set Up: To ensure Fidelity • • • • • • • • • • • • • • Dress in hospital gown and wig Place a bra with simulated breasts on the simulator. Individual breast exam models or socks may be used inside bra Insert OG tube with green drainage Small amount of simulated green tinged nasogastric drainage. Place the simulated drainage in the nasogastric suction canister; do not allow solution to enter the simulator airway. Label the output according to I/O’s documentation. Simulate serosanguinous drainage in pleurovac and place to waterseal. Mark output according to I/O’s documentation. Prior to starting the simulated clinical experience: Insert urinary catheter with small amount of amber urine draining Apply ECG monitor with leads attached Intubate the simulator and place on ventilator (If no ventilator available, attach ventilator tubing to endotracheal tube to simulate ventilator use) Insert triple lumen central venous catheter on right internal jugular and apply dressing. Attach to 1000 mL 0.9NS with 20KCl at 50 ml/hour into distal port. Insert arterial line in right radial and apply dressing. Attach to 500 mL 0.9 NS with pressure bag Insert CT in right side to underwater seal. Have clean dry dressings in place over abdomen and left femur and CT. Splint on left forearm AOTA SC 403 IV Supplies Oxygen Supplies Suction Supplies Medications 1 1 1 1 1 1 1 1 1 1 1 1 1 1 CVC in the right internal jugular with 0.9 NS with 20 KCl infusing at 50 mL/hr into the distal port IV tubing Sterile water 1000mL (label 0.9 NS with 20mEq KCl) Triple lumen central venous catheter IV pump Arterial line – R radial Pressurized flush system tubing or 3-in-1 pressurized flush system tubing Transparent dressing Sterile water 250mL (label 0.9% NS) [one bag if using 3-in-1 pressurized flush system] Pressure bag Ventilator Endotracheal tube 7.0 Ventilator tubing 1 1 1 1 1 1 1 1 1 1 3 1 Resuscitation bag Closed system endotracheal suction catheter Oral gastric to low wall suction Suction collection canister Suction tubing Endotracheal suction (Ballard suction system) Pleuravac Chest tube to water seal Sterile water 250mL (label D5W with norepinephrine 8mg) Sterile water prefilled syringe (label morphine 10mg/mL, promethazine 25 mg/mL, famotidine 10mg /mL) 16 Fr urinary catheter with urimeter 1 1 1 1 1 1 1 14 Fr Salem sump tube Catheter tip syringe Irrigation tray Sterile water bottle Feeding pump, bag and tubing labeled Oxepa Bra Simulated breast Wig Hospital gown 50 mL surgical lubricant or foam soap for NG drainage Yellow, red, blue food color 2” surgical tape Genitourinary Supplies Gastrointestinal 1 Supplies 1 1 1 Miscellaneous Format for each session Purpose of experiences PostSimulation Survey •Professional Obtain consent Review of patient cases, Debriefing ofRound Bedside Review Re-Round: Complete of rounding postPlan of Implementation of of and complete patient assessment and rounding experience Debriefing Debriefing by individual in full interobjectives/overview patients Care #2simulation Advanced developed by interPlan interventions and treatment pre-simulation planning #1 – full groupprofessional professional groups group of professional of session questionnaire schedule group plans Care Developed survey optional Presimulation Survey Debriefing Session Chart Review Second Rounds: Advanced Plan of Care Developed Patient Assessment First Round: Plan of Care developed Debrief Appropriate Care delivered AOTA SC 403 Format for each session • Obtain consent pre-simulation survey • Review of objectives/overview of session schedule • Review of patient cases, patient assessment and planning • Bedside rounding of patients by inter-professional group • Implementation of interventions and treatment plans collaboratively • Debriefing by individual professional groups • Debriefing of rounding experience 1 (optional but it does happen at times) • Re-round: Round #2 • Debriefing in full inter-professional group • Complete post-simulation questionnaire AOTA SC 403 Select Student Comments regarding the Interdisciplinary Simulated Experiences with Standardized Patients Interprofessional communication • • • “I learned what the other professions do and I feel more comfortable approaching them with questions” “I will not hesitate to communicate with other disciplines!” “ISBAR tool improved communication: Roles and responsibilities • • • “Rounds helped see what other professions do”. “Rounds helped us know what questions we can ask other professions”. “I would hope that everyone from this takes away a greater respect for the other professions now that we do understand what everyone does”. “Unaware of expertise from other professions” Values/ethics • • • Increased Trust and Confidence “You can get a chance to make mistakes and learn from them. Motivated the students to strive for pharmacy expertise AOTA SC 403 Select Student Comments regarding the Interdisciplinary Simulated Experiences with Standardized Patients Teamwork and team based practice • • • • • • • “You can see how you fit in the picture because when we do nursing sims it’s just all nurses so now you can see the bigger picture.” “It’s nice to know I can depend on other people to help me with what I do not know much about. It was humbling but also a confidence booster.” “Something I have learned over the years is that nobody can do what they do without the other people. Yea sure I’m the doctor, but I can’t do my job without the rest of you guys.” Recognition of how relationships are built between practitioners “All the pressure of patient care is not just on me” “I was surprised by how much we all knew. It felt good to come together as a team.” “So it’s kind of nice to hear everything that’s going on with the patient, to get more of an overview of everything that’s going on.” AOTA SC 403 Generate ideas for an interprofessional simulation plan in participants’ own institution. 43 AOTA SC 403 Now…your turn! If you are an educator: If you are a clinician: Do you feel IPE will prepare students to meet • the challenges of the healthcare system and complex client care? Do you feel a part of an IPC? Why or why not? • Did you have IPE experiences in your educational program? • What would you change about the working relationships you have as it relates to IPC? • Do you feel that greater IPC would enhance your practice? Describe the IPE opportunities for your students What barriers do you see that prevent further IPE What supports do you have to facilitate greater IPE experiences? What ideas do you have about implementing • IPE in clinical facilities or with other disciplines? How do you see your team and facility working with educators to develop IPE in your facility? Other thoughts and items for discussion Other thoughts and items for discussion AOTA SC 403 • Any questions? Thank you for your attention. Any Questions? Thank you for your attention and attendance! AOTA SC 403