2010 - Social Security System
Transcription
2010 - Social Security System
SOCIAL SECURITY SYSTEM 2010 annual report Kabalikat sa Tuwid na Landas sa Pagbangon ng Pilipinas Highlights of Operations (Amounts in Million Pesos) Consolidated For the Year Increase/(Decrease) 2010 2009 Amount % A. REVENUES & EXPENDITURES Revenues 107,120.75 95,336.51 11,784.24 12.4 Contributions 79,272.86 72,350.89 6,921.97 9.6 Investment and Other Income, net 27,847.89 22,985.62 4,862.28 21.2 Expenditures 84,288.57 79,124.55 5,164.02 6.5 Benefit Payments 77,174.16 72,049.96 5,124.20 7.1 Operating Expenses 7,114.41 7,074.59 39.82 0.6 Net Revenue/(Loss) 22,832.19 16,211.96 6,620.22 40.8 B. ASSETS & RESERVES Assets 297,591.34 272,610.65 24,980.69 9.2 Investments 273,265.61 248,641.45 24,624.16 9.9 SSS Properties 3,318.75 3,413.69 (94.94) (2.8) Others 21,006.98 20,555.52 451.47 2.2 Liabilities 8,496.31 7,280.83 1,215.47 16.7 Reserves 289,095.03 265,329.82 23,765.22 9.0 Social Security System Contents 01 02 Highlights of Operations Statement of Mission and Vision Messages 03 Message of the President of the Republic of the Philippines 04 Message of the SSC Chairman 06 Message of the SSS President and CEO 2010 in Review 10 Changing of the Guards 11 Expressing Corporate Social Responsibility 12 Forging Partnership for Better Service 13 Nurturing Relationships with Stakeholders 14 Developing SSS Employees 15 Celebrating SSS’ 53 years SOCIAL SECURITY SYSTEM 2 0 1 0 a n n u a l r e p o r t Special Articles 16 Implementation of the Condonation Law on Penalty on Contributions 17 The UMID: Its Mandate 19 2010 SSS Family Day 20 2010 Staffing and other Human Resource Management Directions 21 The SSS Museum and SSS Library 22 SSS In 2011 and Beyond: Heeding the Call for Transformational Change Financial 26 Statement of Management’s Responsibility for the Financial Statements 27 State Auditor’s Report on the Financial Statements 28 29 30 31 32 45 46 Statement of Financial Position Statement of Comprehensive Income Statement of Changes in Reserves Statement of Cash Flows Notes to Financial Statements Internal Auditor’s Report Historical Data Management 48 Photo of the Social Security Commission 50 Photos of the SSS Senior Management 55 SSC and SSS Management Directory 57 Photo of Annual Report Committee and Secretariat About the Cover Kabalikat sa Tuwid na Landas sa Pagbangon ng Pilipinas Kabalikat sa Tuwid na Landas sa Pagbangon ng Pilipinas For 53 years, the Filipino has in the Social Security System of the Philippines or the SSS an ally, a partner and a friend. Through its valuable aid and assistance programs, the institution has become a key player in the government’s program of nation building. Our cover features an SSS member and his family, the recipient of SSS benefits, programs and services. He is a symbol of the care and protection that SSS aims to provide its network of members nationwide. A bright tomorrow for the SSS member is promised as depicted by a backdrop of a modern, progressive cityscape; a long straight road symbolizes the nurturing support of SSS which is in line with the new administration’s “Tuwid na Landas”. For the Year Increase/(Decrease) 2010 2009 Amount % A. REVENUES & EXPENDITURES Revenues 104,973.40 93,155.25 11,818.15 12.7 Contributions 77,956.99 71,166.95 6,790.04 9.5 Investment and Other Income, net 27,016.41 21,988.30 5,028.10 22.9 Expenditures 83,102.24 77,931.69 5,170.55 6.6 Benefit Payments 76,088.14 70,963.92 5,124.22 7.2 Operating Expenses 7,014.10 6,967.77 46.33 0.7 Net Revenue/(Loss) 21,871.16 15,223.56 6,647.60 43.7 B. ASSETS & RESERVES Assets 271,267.54 247,891.34 23,376.20 9.4 Investments 252,630.57 228,919.53 23,711.04 10.4 SSS Properties 3,318.75 3,413.69 (94.94) (2.8) Others 15,318.21 15,558.12 (239.91) (1.5) Liabilities 8,604.29 7,389.38 1,214.91 16.4 Reserves 262,663.25 240,501.96 22,161.29 9.2 Employees’ Compensation and State Insurance Fund For the Year Increase/(Decrease) 2010 2009 Amount % A. REVENUES & EXPENDITURES Revenues 2,147.35 2,181.26 (33.90) (1.6) Contributions 1,315.87 1,183.94 131.92 11.1 Investment and Other Income, net 831.49 997.31 (165.83) (16.6) Expenditures 1,186.33 1,192.86 (6.53) (0.5) Benefit Payments 1,086.02 1,086.03 (0.02) (0.0) Operating Expenses 100.31 106.83 (6.51) (6.1) Net Revenue/(Loss) 961.02 988.40 (27.37) (2.8) B. ASSETS & RESERVES Assets 26,431.84 24,827.91 1,603.93 6.5 Investments 20,635.03 19,721.92 913.12 4.6 Others 5,796.81 5,106.00 690.81 13.5 Liabilities 0.06 0.05 0.01 11.8 Reserves 26,431.79 24,827.86 1,603.92 6.5 Statement of Mission The mission of the SSS is spelled out in Section 2 of the Social Security Law (Republic Act No. 1161), as amended by the Social Security Act of 1997 (Republic Act No. 8282): “It is the policy of the State to establish, develop, promote and perfect a sound and viable taxexempt social security system suitable to the needs of the people throughout the Philippines, which shall promote social justice and provide meaningful protection to members and their beneficiaries against the hazards of disability, sickness, maternity, old age, death and other contingencies resulting in loss of income or financial burden. Towards this end, the State shall endeavor to extend social security protection to workers and their beneficiaries.” Statement of Vision The SSS aims to develop and promote a viable, universal and equitable social protection scheme through world-class service. VIABLE means that it is financially sustainable, non-distortionary, and requires no government subsidy. Current and future generations of workers and retirees are also assured of meaningful benefits in return for their contributions. UNIVERSAL means that protection shall be provided to all residents of the Philippines, citizens and non-citizens alike, regardless of race, creed, gender, age, geographic location and socioeconomic status. Attention will be given specially the disadvantaged and overseas Filipino workers (OFWs). Message of the President of the Republic of the Philippines My warmest greetings to the Social Security System on the publication of your 2010 Annual Report. I commend the SSS in your more than 50 years as a key partner of government, fulfilling our collective mission to improve the lives of our people. Through the protection that you provide your members and your programs supporting their respective enterprises, your institution has proved crucial not only to the public welfare but also to our common goal of revitalizing the economy. It is my fervent hope that you will carry on in your thrust to empowering our citizenry and making them vital participants, as we set out to rebuild our country in this daylight of hope. We have the momentum to sustain this movement for national transformation, to report our government and society and to restore our country’s place in the community of nations. Let us stay united as one people in realizing our dream of a stable, progressive Philippines. EQUITABLE means fair and uniform coverage shall be made available to all. Benefit entitlements shall be closely linked with contributions. WORLD-CLASS SERVICE means that the highest standards of service shall be used to ensure total member satisfaction. A multi-skilled, forward-looking and generalist SSS workforce shall provide service that is prompt, accurate and courteous. TUWID NA LANDAS AGENDA: BENIGNO S. AQUINO III 1.Transform the organization and its employees; 2.Simplify/Innovate to reduce corruption and improve efficiency; and, 3. Optimize resources. 2 2010 AN N UAL REPORT 3 Responding to a Sublime Advocacy Message of the Chairman T he year 2010 was a promising one. We witnessed a turning point in our national history that heeded the call for genuine change in society filled with hope. dedicated officers and employees who had toiled throughout the decades for the benefit of its current members and their beneficiaries and future generations. The Social Security System is an ideal template for one to renew his enthusiasm and entrepreneurial spirit. A government financial institution immersed with the working man’s vision of perpetual social protection. The SSS is energetic, professional and has achieved and still much capable of attaining greater heights that can make a real difference in our country. Also in 2010, the Social Security Commission laid down policies to put in effect the laws passed by Congress, R.A. No. 9903 or the Social Security Condonation Law of 2009 and R.A. No. 9507 or the Socialized and Low-Cost Housing Restructuring and Condonation Program. These two laws were designed to encourage employers and member-borrowers to update their records with SSS, while benefitting from the condonation of accumulated penalties and loan restructuring schemes. So it was with great honor that I accepted the challenge, after spending nearly four decades of my professional life using whatever management and leadership skills I honed in the private sector while steering the course of the biggest food company in the country. The historic change in national leadership in 2010, together with laudable performance of the SSS allowed the net revenue of the fund to soar from Php16.21 Billion in 2009 to Php22.83 Billion in 2010. The new Commissioners of the Social Security Commission, together with the highly-capable President and Chief Executive Officer look forward to further improve the health of the fund, inspired by the commitment and efforts of its competent and 4 The implementation of the Member Loan Penalty Condonation Program for Employers restored employees’ access to benefits and privileges that SSS provides for its members while allowing member-employers to update and remain compliant. Further initiatives are likewise underway to encourage nonpaying members to return to the fold through intensive coverage drives directed at local government units, government agency partners and special sectors all over the country. The OFW Caravan will also send several hard-working commissioners, together with SSS officials and staff, to conduct drives in key countries with high concentrations of overseas Filipino workers to bring in other coverable employed members to the fold. A commitment to strike a balance between our corporate goals and institutional responsibilities is magnified through the policies that the present Commission formulates and passes. More than just strengthening the fund’s financial condition through optimum compliance, realizing investment earnings thru prudent investment mechanisms of the SSS and advancing economic and social development, the Commission is determined to adhere to the principle of promoting social justice in the country. The SSS workforce expresses its support and adherence to the Quality Policy of the SSS, in line with the mandate of the Citizen’s Charter where a commitment to provide prompt, convenient, reliable and meaningful social protection services to our current and future members and their beneficiaries is emphasized. We also commit to follow international standards and the AntiRed Tape Act in rendering service to our constituents through continuing improvements of our work processes founded on good governance, public accountability and transparency. I am confident that we can sustain this positive growth as we all work together towards a bigger, better and more professional SSS for our members. On behalf of my fellow Commissioners, I thank the Management and all the hardworking officers and employees for their remarkable work and steadfast commitment to the SSS. JUAN B. SANTOS The SSC will continue to initiate policy reforms to remove needless obstacles that are counter-productive to the concept of universal coverage. The board committees composed of Audit, Investment Oversight, OFW Coverage, Information Technology, and Coverage and Collection strengthens communication lines with management and amplify the thrust of this Commission as an enabler of worthy plans and programs. 2010 AN N UAL REPORT 5 REDEFINING THE DYNAMICS OF SOCIAL SECURITY Message of the President and CEO Magic Key that Opens Countless Doors In 2010, when I accepted the position as President and CEO of the SSS, I knew what I was getting into. I knew that if there is any place where one’s mettle for service is truly tested, it is in government service where the challenges are often multifold and where time and resources are always not enough to get the job done. I knew that leading a public institution that is as challenging and as complex as the SSS with over 28 million membership is not going to be easy. I knew that I have to chart a roadmap that will serve as our guidepost in refreshing the institution, reinvigorating its sense of mission and reaffirming its mandate of social protection. My resolve to serve was bolstered by a magic key that helped me to steer SSS to the direction where it should go. This was President Benigno S. Aquino III’s “matuwid na daan” which opened a lot of challenges and opportunities that signaled that 2010 was the propitious time to intensify work in the SSS and to regain its focus. So while I recognize what my predecessor did, that is, bringing SSS to its prime position in the field of social security which was indeed no mean feat, we started work. We moved to fortify SSS financial standing by enhancing our financial viability through reinforced investment portfolios. We improved our operations through enhancing our service capabilities through delineation 6 of functions in some areas of the organization and through the use of the latest computer technology. We also enhanced our benefits and privileges to our members through growth in our earnings and resources. And we moved to create a more humane and responsive social security for all generations to come for all Filipinos in all parts of the world. SSS as Bastion of Civic Responsibility Workers all over the country have different stories to tell, yet their stories share a common theme. This is – that every hardearned peso is needed in the present time. Essentials such as food, shelter, clothing, and, if possible, education, cannot be put off for tomorrow. Worst, more often than not, there is seldom enough money left over to prepare for the unpredictable, but imminent future. But the future will come. That is the harsh reality of life and it will not always be rosy and bright when it arrives. Breadwinners may fall ill, debilitating accidents may occur, and the youthful intensity and vigor with which we work today will someday give way to old age. In the midst of all these, social security fund is probably the least expensive yet most feature-rich insurance package a worker will ever find and can rely on to tide him over until times become normal. I would like SSS to be always ready to attend to our members in times like these – making sure that benefits and privileges are not only adequate to the basic minimum level but also given expeditiously and without unnecessary effort on the part of the claimant. I would like SSS employees to be in the position to assure all our valued members that we will walk with them through economically trying times, that we will assist them in every way we can so that they can fully avail themselves of the benefits and privileges due them. I would like the whole SSS workforce to make our members feel that SSS is their stronghold, their bastion of hope, theirs and their loved ones’ security for a better future. Despite the immensity in breadth and scope of the work, 2010 saw our commitment to pursue our mandate with dedication and zeal. We were ever forward-looking and started putting in place social protection strategies specifically in the following requisite action areas: social security coverage expansion; more meaningful benefits; investments optimization; continuous improvement of our work processes following international standards in service delivery to qualify for ISO certification from international certifying body; adherence to the SSS Quality Policy in line with the mandate of the Citizen’s Charter; organization re-engineering; and, charter amendments pursuit, among others. I made the whole workforce cognizant of the fact that the road towards these may be a long and arduous one. The SSS employees felt the heavy load, too. Yet we agreed that we will not hesitate to take that road, for the reward of an enduring SSS is well worth it. Contribution Collections In 2010, collection of contributions continued to rise to a recordhigh of over 79 billion pesos as compared with over 72 billion pesos in 2009. This was realized through the implementation of RA 9903 or the Social Security Condonation Law of 2009 and RA 9507 or the Socialized and Low-cost Housing Restructuring and Condonation Program. Efforts of collecting delinquent member contributions and loan amortizations were intensified and the installment payment scheme and dacion-en-pago guidelines for delinquent employers were revised to liberalize installment terms. This strategy brought in over a billion pesos that exceeded the target of 900 million pesos. This increase in contribution collection was also attributed through the expansion of the coverage of the public transport sector and the seafarers when a partnership between the Land Transportation Franchising Regulatory Board (LTFRB) and the Philippine Overseas Employment Administration (POEA) was forged. Another source was the completion of the agreement 2010 AN N UAL REPORT 7 Message of the President and CEO between SSS and Portugal that provided voluntary social security coverage to Filipinos residing in that country. The marked increase in contribution collection was complemented by expanding the network of e-payment facilities that ensures steady inflow of collection. Benefit Payments SSS paid over 77 billion pesos worth of benefits to its members reflecting a seven per cent increase in 2010 from the previous 72 billion pesos released in 2009. The bulk of the releases went to retirement and death claims which accounted for nearly 85 per cent of total disbursements for the year. Parallel to this, measures to strengthen control in benefit payments were undertaken to ensure that the right benefits were afforded to the right beneficiaries at the right time. These measures were through the following programs: Enhanced Annual Confirmation of Pensioners; Revisions in the New Disability Program; Expansion of Sickness, Maternity and Employees Compensation (SMEC) payments through the banks; conduct of meetings with the banks for the Electronic Data Interchange (EDI); Database Clean-up as a result of erroneous contingency date, mismatched records in claims information, employee static and pension database. Surge in Investments Income SSS optimized its investments and managed to post a moderate of over 27 billion pesos worth of investment income which was 34 per cent higher than the targeted 20 billion pesos for 2010. Bulk of the income was contributed by SSS investments in government securities and equities that amounted to over 22 billion or 82 per cent of the total investment income. The SSS has also begun efforts to implement a trading system for equities and other tradable investments. It has also started exploring prospective foreign investments for diversification. SSS has also engaged in developing programs that aimed to improve the management of member loans. We have started closing our Direct Housing Loan Program while establishing the guidelines for the implementation of the Member Loan Penalty Condonation Program for Employers. The full-scale implementation of RA 9507 or the Socialized and Low-cost Housing Loan Restructuring and Condonation Act has likewise greatly improved SSS’ liquidity. It is notable, however, that the ratio of the social benefits through increased ownership and liberalizing access to home loans far outweighs financial profits. Improved Service Delivery vis-a-vis Lean Spending In line with the government’s campaign for enhanced public service and observance of judicious spending measures, SSS showed a lower actual operating expenditure recorded at 7.11 billion pesos compared with the projected figure of 8.65 billion for 2010. 8 As countries in the world achieve higher levels of economic development, their social security systems also advance in parallel, extending the scope, level and quality of benefits and services provided. SSS lives with this principle as it started implementing RA 9485 or the Anti-Red Tape Act (ARTA) where the step-by-step processes of its operations as well as the ideal processing time are laid out. It also provided a yardstick within which to measure the performance of our frontline services. In line with this was the beginning of the efforts to inculcate in the consciousness of every SSS employee the essence of the Quality Policy and the significance of the continual improvement of the work processes and orienting them in installing the Quality Management System (QMS) in our operations as a requirement towards ISO certification by an international certifying body. Our effort in upgrading our Information and Communication Technology (ICT) system was notably a huge success. Twelve of its application systems from BSS to M9000 servers have already been migrated and completed. The new server allows the enhancement of online capabilities while ensuring data integrity through stricter server security. Microfilming of our members’ records has also been started to enhance functionality and accessibility. SSS has deployed and installed 290 ID card readers in different branches to facilitate faster transactions and eliminate fraudulent claims. These card readers are compliant with the specifications of the Unified Multi-Purpose ID (UMID) system. SSS, as member of the core group, has participated in various technical working meetings and seminars to ascertain the smooth transition of the SS ID to the UMID system. The UMID, which aims to streamline, harmonize, and unify existing ID systems in the government, has been envisioned as the government’s springboard in infusing the benefits of ICT to improve public service. I and the rest of the SSS workforce have been made aware that we have much to be grateful for, and that we still have much to strive for. disciplined. And they are not so much those who are brilliant as much as those who are balanced. We have a huge membership to serve so we have to have a workforce who looks at service as not merely a task but a calling, a privilege and an honor. 2010 was the year when efforts to reinvigorate the human resource machinery happened. This was through the implementation of the Staffing Plan by promoting and absorbing deserving employees as well as upgrading and reclassifying executive positions. It was also in this year that various training programs were implemented to enhance the technical skills of the whole workforce. The new Performance Evaluation System (PES) was also designed in order to enhance institutional productivity. This was followed by the development of a PES customized for the executives. On a lighter side, we encouraged our employees to indulge in various athletic, cultural and arts appreciation activities to renew camaraderie, foster teamwork and develop unifying spirit and just have fun. most important thing is to be unified by a common purpose, a common commitment. Challenges are enormous. Speed is critical, therefore, focus is key. As SSS enters 2011, it braces itself to face more challenges even while we thank our valued members and their beneficiaries, our pensioners, our partner banks and other business partners, the SSS personnel, the Social Security Commission, and His Excellency President Benigno S. Aquino III for their unrelenting support, trust, confidence and inspiration. We commit to continue to rejuvenate the SSS by infusing innovative and productive strategies that would secure the health of our funds while we make our operations respond to the call of the government towards transformation. We are confident we shall be able to build a groundswell of support for our efforts, for we look at this as a rewarding endeavor. I exhort everyone in SSS to feel a winner – never giving up. A wise man says: “The one who finishes the race is not the strongest of all but the one who never gave up.” Nurturing Competence and Professionalism in the Organization Exhortation The transformations that are unfolding in the country serve as a constant reminder of the need to keep the skills and competence of our employees abreast with the evolving social security needs of our constituents. Based on what we have experienced, progress happens by fits and starts, zigzagging upward with many reverses. This is why in a complex organization such as the SSS, we need effective, balanced people who know how to adapt to this dynamics. In the corporate world, highly successful people are not so much those who are experienced in terms of years of tenure as much as those who are effective. They are not so much those who are determined as much as those who are The greatness of a nation does not only depend on the advancement of its technologies, the expanse of its conquests or the wealth inside its coffer. The greatness of a nation lies in the moral fiber of its number one resource – its people. In the same breath, I would like to exhort everyone in the SSS that we be guided by this adage. While we work hard to improve the management of our assets, enhance fiscal standing and efficiency in our work processes, post remarkable growths in all areas of operations, adapt to the ambivalent socio-economic landscape of the country, or even earn the status of being the economic backbone in the field of social security, still the EMILIO S. DE QUIROS, JR. 2010 AN N UAL REPORT 9 2010 IN REVIEW PROPELLING NATIONAL GROWTH THROUGH EFFICIENT SERVICES Expressing Corporate Social Responsibility Corporate Social Responsibility is not just a passing trend or once-a-year event in SSS; it is a serious and continuing commitment by both the management and workforce to exercise good corporate citizenship by helping the lesser privileged through community work and public service. For the SSS employees, their passion for volunteer work found fruition in the SSS Kabalikat ng Bayan Volunteer Corps, which conducted humanitarian missions in various cities throughout the year, some of which were sponsored by SSS as an institution. Changing of the Guards The year 2010 was marked by a change of government leadership of the country, after the May 2010 elections. With President Benigno S. Aquino III at the helm, the entire nation rallied support for his call for reforms and to follow “ang matuwid na landas” (the straight road). A change of leadership of the SSS also ensued in 2010, with veteran banker and insurance executive Emilio S. de Quiros, Jr. appointed as SSS President and Chief Executive Officer by President Aquino. The head may have changed, but the mandate of SSS remains the same: provide meaningful protection to members and their families against the hazards of life. 10 2010 AN N UAL REPORT 11 2010 IN REVIEW Nurturing Relationships with Stakeholders Forging Partnerships for Better Service The SSS cannot perform its mandate of service alone. Despite the breadth of its reach, SSS still requires partnerships with other agencies and institutions so that social security benefits and services meet the members’ needs in a timely and accurate manner. In 2010, SSS continued developing and enhancing its electronic and Internet-based-services in order to serve members faster and easier. The SSS management also met with other social security, business and economic experts during various conferences to share ideas, knowhow and experiences in order to improve services, policies and programs. 12 Employers, individual members (whether based inside or outside the country), and pensioners: these are among the important stakeholders that SSS must always keep in mind as it continues to improve its programs, enhance its services, extend its coverage, or strengthen its fund life. After all, without these stakeholders, SSS would not have lasted all these years. 2010 AN N UAL REPORT 13 2010 IN REVIEW Celebrating SSS’ 53 years Developing SSS Employees The SSS celebrated its 53rd Anniversary on 01 September 2010. Anchored on the theme “SSS: Kabalikat sa Tuwid na Landas sa Pagbabangon ng Pilipinas”, this celebration highlighted SSS’ continued commitment in promoting the welfare of all Filipino workers and their families, alongside the government’s efforts to eliminate poverty and improve the quality of life of every Filipino through good governance. Going hand-in-hand with strengthening SSS as an institution is developing the skills and knowledge of its employees, as well as looking after their well-being. In 2010, the SSS Rationalization program was fully implemented, which saw the reorganization of key units in the main office and branches, the realignment of positions and job levels, as well as the absorption of longserving service bureau personnel into the regular workforce. 14 2010 AN N UAL REPORT 15 SPECIAL ARTICLE SPECIAL EVENTS. SPECIAL PROJECTS. IMPLEMENTATION OF THE CONDONATION LAW ON PENALTY ON CONTRIBUTIONS Republic Act No. 9903, otherwise known as the “Social Security Condonation Act of 2009,” was signed into law by former President Gloria Macapagal-Arroyo on 07 January 2010. It took effect on 01 February 2010. Pursuant to the law, the Social Security Commission (SSC), under its Resolution No. 110 s.2010 dated 10 February 2010, issued the rules and regulations for the effective implementation of the said Act. The success of the program was brought about by the conduct of a massive information campaign–both at national and local levels. The campaign consisted of print replacements; brochures and flyers; posters, banners and streamers; press releases; and radio/TV interviews. The guidelines for the Program were published in the SSS website and intranet. Under the said condonation law, any employer who is delinquent on his payment or has not remitted all contributions due and payable to the SSS, must, within six (6) months from its effectivity, (a) remit said contributions; or (b) submit proposal to pay the same in installment within a period not exceeding fortyeight (48) months. The implementing rules provided measures that ensure the protection of the rights of SSS members. Should the settlement of contributions through full payment or installment result in additional benefits for contingencies that have occurred prior to the date of settlement or shall occur within the installment period, the employer shall pay the SSS damages in accordance with the provision of the Social Security Act. As of 02 August 2010, the last day of the six-month availment period, a total of 24,043 employers availed of the Program, with total obligation of P3,545,916,077 and condoned penalty of P3,423,935,010. Of those who availed, 15,591 (65%) employers with total obligation of P710,345,281 (20%) paid in cash, while 8,451 (35%) employers availed of an installment scheme where the current obligation of P500,118,723 (14.1%) was paid in cash, and the remaining obligation of P2,335,452,073 (66%) to be paid on installment basis. Excluded from the count of availees are those “who, before the effectivity of the Act, have settled all contributions but with accrued penalties” or those whose obligation consists of penalty only. The penalties of employers who belong to this group are condoned by operation of law. 16 Although the availment period for the Condonation Program has already ended, a delinquent employer may still avail of other payment modes either under SSC Circular No. 6-P (Amended Dacion en Pago pursuant to Res. No. 29 dated 16 January 2002), or Circular No. 2011-002 (Revised Guidelines in the Installment Payment Scheme for Employers pursuant to Res. No. 976-s.2010 dated 08 December 2010). THE UMID: ITS MANDATE SSS as lead agency: From SS card to UMID The UMID stands for “Unified Multi-Purpose Identification.” This idea was initiated by the Executive Department of the National Government and the effort was reinforced through the issuance of an Executive Order (EO) No. 420 s.2005, that mandated all government agencies and government-owned and controlled corporations to streamline and harmonize their ID system. Initially, the National Economic Development Authority (NEDA) took the lead in conceptualizing the machinery of UMID up to the preparation of the initial draft of the implementing Rules and Regulations (IRR). In 2008, however, an amendment to EO 420-s,2005 was issued identifying the social security Identification system as the core of the UMID and directing the SSS to lead in its implementation. This is because in 1998, the SSS acquired a fingerprint biometric-based system for the social security card. Over 11 million social security cards, so far, had been generated and issued through this system until April 2010 when card production was stopped due to facility breakdown. UMID aims to: (1) reduce costs and thereby lessen the financial burden on both the government and the public brought about by the use of multiple ID cards and the maintenance of redundant databases containing the same or related information; (2) ensure greater convenience for those transacting business with the government and those availing of government’s services; (3) facilitate private businesses and promote the wider use of the unified ID card; (4) enhance the integrity and reliability of governmentissued ID cards; and (5) facilitate access to, and delivery of, quality and effective government service. The UMID system includes minimum safeguards, as follows: (1) The data to be recorded and stored, which shall be used only for purposes of establishing the identity of a person, shall be limited to those specified in the EO; (2) In no case shall the collection or compilation of other data in violation of a person’s right to privacy be allowed or tolerated; (3) Stringent systems of access control to data in the identification system shall be instituted; (4) Data collected and stored for this purpose shall be kept and treated as strictly confidential. A written authorization of the Owner of the identification card shall be required for access and disclosure of data as well as for any correction or revision of relevant data, or under such conditions as the participating agency issuing the identification card may prescribe; and (5) The identification card to be issued shall be protected by advanced security features and cryptographic technology. The UMID is not a national ID nor is it compulsory to all Filipino citizens. It will be issued only for the constituents of the participating agencies – Social Security System (SSS), Government Service Insurance System (GSIS), Philippine Health Insurance Corporation (PHIC), and National Home Mortgage Finance Corporation (NHMFC). Licenses issued by the Land Transportation Office (LTO), Professional Regulation Commission (PRC), and ID issued in conformity with treaties and international law, like passports and seaman’s ID, are excluded in the system. These agencies, however, may join the UMID, if they so desire, by adopting the Common Reference Number (CRN) into their own system and by following other legal pertinent requirements. The social security card has gained integrity as a reliable ID card. Through the years, banks, business establishments, the courts and other government agencies, including the passportissuing office use this for identification of its holder, who transacts business with them. The SSS endeavored to upgrade its system, factoring in the availability of new technologies that observe international standards, similar to the machine-readable travel documents by the International Civil Aviation Organization. After painstaking efforts to upgrade the system that uses biometric technology and fingerprint matching to determine a person’s identity, an over-all system design came to the fore with the concurrence of UMID participating-agencies. This UMID card has three core components: (1) The CRN, the unique number generated and assigned by the central verification system to an individual upon successful enrollment into CRN Registry. CRN is needed for cross-verification to ensure integrity and reliability of identification. Once assigned, the CRN is permanent; (2) The CRN Registry, which contains the records of individuals enrolled and assigned with CRN; and (3) The UMID Card, the secured medium which contains the CRN. This can be presented by the individual as proof of his identity. The data to be collected and recorded by the UMID participating-agencies are the following: (1) Name; (2) Home Address; (3) Sex; (4) Picture; (5) Signature; (6) Date and place of birth; (7) Marital status; (8) Names of parents; (9) Height; (10)Weight; (11)Two index fingers and two thumbmarks; (12)Any prominent distinguishing features; and (13)Taxpayer Identification Number. 2010 AN N UAL REPORT 17 SPECIAL ARTICLE The UMID System: Its Targets 2010 SSS FAMILY DAY All participating agencies are allowed to undertake enrollment or data capture subject to the set of enrollment standards developed by the National Technical Working Group for record formats of demographic and biometric data. Prior to deployment of enrollment stations, the compliance with such standards shall undergo a test by a conformance laboratory and a Certification process. For its part, the SSS deployed 131 enrollment stations in 95 SSS branches which have an individual capacity of 70 captures per day on an eight-hour basis. The SSS Family Day is an annual System-wide activity that encourages camaraderie and the strengthening of the relationship and familiarity among SSS employees and their families. The 2010 SSS Family Day mirrored such an interaction and the SSS compound became a venue for what we considered as a momentous and joyful event the memory of which we shall always treasure. All outputs by the enrollment stations are inputs to a central verification system (CVS). The CVS employs a civilian automated two-fingerprint identification system (AFIS). The accuracy requirement of the AFIS is 99.5% true accept rate and 0.01% false accept rate. The “True Accept rate” is the percentage of times the AFIS correctly verifies a true claim of identity. On the other hand, “False accept rate” is the percentage of times the AFIS produces a negative claim of identity. In statistics, the former is the probability of acceptance given that the claim of identification is true, while the latter refers to the probability that the claim is false. The CVS has a matching speed of 1,000 enrollments per hour 24/7. The 11.5 million person-records in the old SSS AFIS were already migrated in the CVS. The capacity of CVS with Blade System as primary server, is scalable up to 25 million person-records within five years. The corresponding ID number issued by the participating agencies and the CRN shall form part of the stored ID data in the CRN Registry. The custodian of the registry is the National Statistics Office (NSO). The task is to move from the social security card, the core of the System to UMID card, to the one-look, one-format card for all. The dimension of both cards complies with the ISO standards. The social security card is basically teslin, while UMID is Polyethylene Terephthalate Glycol/Poly Vinyl Chloride (PETG/PVC). The former is 2D-barcode-based, while the latter is a contactless card. Both cards are with a guaranteed life of five years. The data that appear on the front side of both card the Republic of the Philippines, the face and ghost image of the member, his full name and his signature. The printing of birthdate is optional in the social security card, but mandatory in the UMID. The social security card shows the social security number of the member, while the UMID shows the CRN. The address of the member is not printed on the social security card, while it is in the UMID card. There is a magnetic stripe on the back side of both cards, basically for ATM-type of transactions. 18 Upon successful enrollment, the applicant shall be issued with CRN. For practical reasons, the agreed upon CRNformat adopts the algorithm in the social security number. The CRN and the enrollment data shall be sent to the card production system. All participating agencies can establish its own card factory. In the case of the SSS card production system it has a Card Management System (CMS) that maintains ID card applications and a Key Management System (KMS) which grants the authority to load application in the card. The KMS has the capability to implement Public Key Infrastructure (PKI) solutions. The card chip operating system can run applications which are developed by third-parties. This is another initiative by the National Government. The use of the UMID card may be in the form of visual inspection, a one-to-one AFIS verification through an ATM machine, or a contactless card reader. The UMID targets: 70 enrollments per eight-hour day; 25 million enrollees in five years; and 12 million UMID cards in five years. As a matter of strategic procedure, priority shall be given to those who have no social security card yet. The 2010 SSS Family Day for the Main Office was concluded in four (4) separate events. This was divided into four (4) groups, namely (1) the Social Security Commission and President’s Group, (2) IT Management Group and the Program Management Group, (3) the Controllership Group and Branch Operation (Corporate Offices), and (4) the Administration Group and Investments Sector. The Social Security Commission and President’s Group conducted theirs at the MAC building, Diliman, Quezon City on 20 November 2010. Major activities included installing a photo booth, parlor games and entertainment/videoke-singing. The group had a total of 339 attendees. (322 employees and family members). The IT Management and the Program Management Groups, respectively, conducted their Family Day at the SSS Canteen, Main Office Bldg., Quezon City on 26 November 2010. Major activities included bingo sosyal, raffle draw, fun games, and videoke-singing. The group had a total of 465 attendees. (438 employees and family members). The Controllership Group and Branch Operations (Corporate Offices) conducted their Family Day at the SSS Main Office Building (Front Lobby) on 20 November 2010. Major activities included film showing, raffle draw, team activities, and photo souvenir. The group had a total of 534 attendees. (275 employees and family members). The Administration Group and Investments Sector conducted their family day at Club Manila East Resort and Hotel at Taytay, Rizal on 20 November 2010. Major activities included parlor games and water sports, cheering contest, videoke challenge raffle draw and swimming. The group had 570 attendees. (458 employees and family members). There were a total of 1,891 regular employees, Service Bureau and Job Order personnel who attended the SSS Family Day. Over-all the number of attendees including family members were 1,510. 2010 AN N UAL REPORT 19 SPECIAL ARTICLE The SSS Museum and SSS Library: More than repositories of artifacts and documents Visiting a museum is often stereotyped as an activity confined to those going on a school trip or for members of the middle or upper classes. In reality, however, a trip to a museum can be enjoyed by all and can be both a pleasurable and educational experience. The primary role of a museum is to be a source of education, whether through showcasing collections of cultural products such as pieces of art, telling the story of something important, such as an historical event, or raising awareness of a societal concern, such as poverty. The goal of a museum is to ensure that upon leaving, each visitor knows something that they did not know when they entered. The documentary materials held in museums constitute a vast resource. At a minimum, they consist of institutional records, operational and personnel records, documentation of collections, manuscripts and photographs – in short, the historical memory of an institution and its activities. Museums generally collect, preserve, use and house artifacts for the benefit of society. Museums can be chartered as independent, non-profit organizations, or in special cases, as part of a corporation. 2010 STAFFING AND OTHER HUMAN RESOURCE MANAGEMENT DIRECTIONS The implementation of the Staffing Plan which started in 2009 paved the way for another milestone in the implementation of the SSS approved Rationalization Plan. One of the roll-out activities was to gradually fill-in the vacant positions created as a result of the restructuring and the movements and separation of employees, over a period of ten years. The initial phase of the staffing plan focused on the absorption of qualified and deserving Service Bureau personnel as directed by the Social Security Commission through SSC Resolution No. 509, s. 2009 which led to the regularization of 1,131 SBs and the promotion of 68 rank and file employees. In 2010, a total of 1,089 positions were filled through the promotion and lateral transfer of 853 regular employees, absorption of 206 SB personnel and direct-hiring of 30 external applicants for technical and specialized positions as well as promotion of qualified and deserving Officers-in-Charge (OICs) to 117 executive positions. An assistance plan was implemented by the Management to further support the SBs preparation to complete their qualification requirements. This assistance included the conduct of review sessions for CSC Examination and Qualifying 20 and Specialized Examinations, scheduling for CSC Professional eligibility examination and counseling for their college academic course completion. Human Resource Management (HRM) Division’s priorities focus on the review and enhancement of job functions and qualification requirements of plantilla positions and in the formulation of intensified approaches to training and development programs. This is pursuant to the call of the Management to streamline and automate processes towards enhanced governance and operational efficiency that would redound to meeting members’ expectation and satisfaction. Along with these, the new Performance Evaluation System for both Executives and Rank & File employees will be ready for implementation before the end of 2011. This will ensure the continuous improvement of individual and organizational performance and will serve as basis for performance-based personnel actions (promotions, training & development, scholarships) and incentives and rewards. Likewise, the implementation of the Human Resource Information System (HRIS) will address critical human resource and organizational requirements and ensure maximized productivity of the SSS workforce. On 01 September 2010, as part of its 53rd Anniversary celebration, the SSS inaugurated its twin facilities for the public: the new SSS Museum and the expanded SSS Library. Located at the basement of the SSS Main Office in Diliman, the two facilities serve as more than a repository of documents, paintings or memorabilia. They are the institutional memory bank of the SSS. The SSS Museum is a special kind of museum in that it holds original documents, printings, photographs and other memorabilia that show a vivid picture of the SSS and the development of social security in the Philippines. Meanwhile, the SSS Library, formerly housed at the 12th floor of the Main Building, was moved to the basement in a more spacious area beside the SSS Museum in response to the growing number of users interested in social security. The SSS Library contains an expansive collection of books, magazines, journals, and other reference materials on social security, business and economics, social sciences, labor, and law. Publications from the World Bank, the International Labour Organization, the International Social Security Association, and other international institutions are likewise available. As a way to cater to the information needs of the public, both the SSS Museum and Library have no entrance or user fees. The SSS Museum is open to visitors from Tuesdays to Fridays, 9:00 am to 5:00pm, and Saturdays, 9:00am to 12 pm. Meanwhile, the SSS Library is open from Tuesdays to Fridays, 9:00 am to 6:00pm. 2010 AN N UAL REPORT 21 SPECIAL ARTICLE SSS in 2011 and Beyond HEEDING THE CALL FOR TRANSFORMATIONAL CHANGE Truly, 2010 was the year of transformation as the nation faced a decisive point to ameliorate the helm of the country. As soon as the first automated elections concluded the historic endeavor, the Philippines became a realm of reform as the new administration has made transformation as the cornerstone of its agenda. As such, the arising transformational trend immediately crawled its way through the labyrinths of the government as the different institutions and agencies of the state like the SSS embraced the refreshing direction. For its part, the SSS witnessed a major change in its leadership as it welcomed a new set of stewards who are expected to steer the fund to greater heights. Building on the foundations of transformational change, the SSS is geared to continue pursuing its mission of promoting the country’s development through the provision of meaningful social protection and sound investment decisions. This year, the SSS is poised to revitalize its idea of service delivery by concentrating its efforts on six action areas identified by the renewed management: (1) Expand Social Security Coverage, (2) Make SSS benefits more meaningful, (3) Optimize investments, (4) Improve service delivery, (5) Re-engineer the organization, and (6) Pursue charter amendments. Expand Social Security Coverage As the country’s premier social security provider, the role of SSS in raising the level of coverage to social security in the country is vital. Every attempt to keep SSS closer to the members must be astute to, gradually, achieve its vision of universal coverage to social security in the country. In 2011, the SSS shall embark on heightened efforts of stimulating members to actively pay their contributions and regain their entitlement to the package of benefits under the social security program through the expansion of payment schemes and self-service terminals. Inspired by the efficiency of today’s technology, the SSS shall continue to empower its members by providing easier access to information on their social security through the expansion of various self-service facilities. Moreover, the SSS shall continue to forge partnerships with various government and non-government institutions for the coverage of special sectors as well as continue accrediting cooperatives and associations as collecting agents to boost collections. 22 Driven by the insurance principle that gave expression to the solidarity of workers and employers, the SSS aims to increase the participation of both parties in securing a viable social security protection. SSS shall pursue on increasing the existing monthly salary credit to PHP 20,000. Also, an increase in the contribution rate by 0.6 percent that will be equally shared between the covered employee and employer will also be pursued to rev up the financial viability of the fund and keep it at par with its international counterparts. Furthermore, the SSS plans to increase its collection efforts on erring employers through the implementation of the revised installment payment and dacion-en-pago guidelines. The arising trend on labor migration in the Philippines is also highlighted in the planned priorities of SSS in 2011. In this regard, SSS plans to serve the growing number of overseas Filipino workers (OFW) by opening more foreign branches in countries mostly flanked by our migrant workers. In addition, the SSS will also review the manning levels of existing foreign branches to increase the efficiency of each of these branches. The welfare of our sea-based members will also be prioritized through the development and implementation of the revised policy requiring their mandatory coverage to SSS. Moreover, the SSS shall pursue on forging a memorandum of agreement with the Department of Labor and Employment and the Philippine Overseas Employment Administration on the attempt of mandatorily covering both newly hired and rehired OFWs. SSS also intends to delineate the functions of its Foreign Operations, International Affairs and Online Support Services, which, in the meantime, are the departments catering to all the transactional needs of OFW members. Make SSS Benefits More Meaningful The advent of a revitalizing change promulgated by the new administration inspired state agencies and institutions like the SSS in incorporating the newfound advocacy in performing their respective mandates. With this, the SSS will further its earnest commitment in providing meaningful benefits to its members by developing policies and programs that would reaffirm the role of SSS as a reliable partner in times of distress. In this regard, the SSS shall develop a voluntary provident fund program for the retirement of local workers benchmarked from the success of retirement programs of various agencies as well as the existing provident fund program of the OFW members of SSS. This endeavor is envisioned to be a means of promoting individual savings as a catalyst of growth. In 2011, the SSS shall introduce new policies that would ascertain our prompt response to the growing call for transformational change in the country through better public service. These policies will revolve within the bounds of better administration of benefits and more efficient delivery of service. In particular, the SSS is determined to implement the new Disability Program, the enhanced Annual Confirmation of Pensioners, and the new guidelines on the Funeral Benefit of members. This year will also mark the full implementation of the Anti-Red Tape Act that will ensure fast delivery of SSS services to its members while expanding the Branch Queue Management System which aims to manage the queuing system of the SSS as transacting stakeholders crowd our offices. Optimize Investments The change of the national stewardship last year paved way to the renewal of investor sentiment in the country evidenced by the record high performance of the local bourse as well as the surging inflow of foreign portfolio investments. The SSS will harness the benefits of this opportunity to enhance the productivity of its investments which play a crucial role in the well-being of the fund. This year, SSS is looking at tapping the expertise of local fund managers in identifying the most optimal investment strategy for SSS as well as establishing a benchmark in evaluating the performance of the adapted strategy. Moreover, the SSS is ardent on upgrading its trading system complemented with state-of-theart facilities that will further bolster its equities income. The government’s advocacy of promoting economic development in the country by forging partnership with the private sector will also be heeded by SSS through optimizing its institutional lending facility as an alternative investment outlet. This endeavor will allow the SSS to balance its bureaucratic commitment and its institutional responsibilities. Improve Service Delivery The SSS is cognizant of its duty to provide its members with more value to their social security. With the magnitude of transactions within the institution, a complex system of information and communication technology (ICT) is vital to improving the efficiencies and maintaining the integrity of the institution. This year, the SSS shall embark on efforts to re-engineer the business processes of the system as well as deploy the appropriate ICT resources needed in the frontline and backroom services. Also, the SSS plans to instigate the automation of office procedures through the implementation of the Automated Records Management System. This is crucial to the goal of SSS in providing faster and more accurate delivery of services by reducing human intervention in its procedures. As we strive to develop and maintain the trust of our members, it is imperative that the SSS upholds utmost integrity of its database. The SSS shall revive its database clean-up project 2010 AN N UAL REPORT 23 Re-engineer the Organization Last year marked the changing of the guards of the country’s premiere social security provider. The highest policy making body and the chief executive post of the SSS was rejuvenated with highly-experienced individuals chosen for their sheer competence and fervor to lead the fund towards greater success. As a result, the call for a system-wide reinvigoration was accentuated to respond to the changes in the bureaucratic and corporate environment. In this regard, the SSS is set to implement an appropriate organizational structure responsive to times as well as establish an organization-wide performance evaluation system benchmarked on the best practices of other agencies and organizations. Inspired by the ergonomic design of private banks, the SSS shall review the functions as well as the layout of its branches to determine the standards in improving service delivery to its members. These programs are the working manifestations that the SSS is ardent in responding to the rousing call for transformational change within the country’s bureaucracy. Pursue Charter Amendments which aims to correct inaccurate member information which is crucial in determining the level of benefits that a member can be entitled with. To boost its efforts in upholding the integrity of its database, SSS shall establish links with the databases of other government agencies which will also serve as a ground for cooperation in achieving overall improvement of public service. This inter-agency cooperation is also in time with the plans of SSS to fully implement the Unified Multi-Purpose Identification System in its transactions. Along with the synchronized efforts of extending access and ensuring the viability of social security, improving service delivery through the employment of the proper ICT makes the SSS one step closer to achieving its mandate of universal coverage to social security in the country. This only proves that the ICT structure is considered the backbone of efficient SSS operations. As we continue to scout for ways to advance the social security protection in the country, the charter that dictates our very purpose must also be receptive to the changing times. The charter itself must institutionalize the ability of SSS to respond and innovate as changes occur in the context of social security in the Philippines. With this, the SSS shall undertake measures to pursue its charter amendments to keep it abreast with the growing social security demands of the country. We will be attentive to these needs as we finalize our recommendations on the charter amendments. To ensure the incessant progress, we will actively participate in public hearings and dialogues concerning our charter’s amendments. 2010 FINANCIAL STATEMENTS Conclusion: Responding to the Eminent Call Over the years, SSS has remained consistent with its efforts of enhancing the insurance fund of its hardworking members. With the advent of transformational reforms, the coverage of our efforts have extended from simple social security coverage to promoting the social security in the country through impeccable and professional delivery of service and more meaningful benefits to our members. Indeed, the SSS is dedicated to help its members maximize each hard-earned peso to secure a stable future for him and his beneficiaries. SOCIAL SECURITY SYSTEM 24 FINANCIAL STATEMENTS2010 S t a t e m e n t o f M a n a g e m e n t ’s R e s p o n s i b i l i t y f o r S t a t e A u d i t o r ’s R e p o r t o n the Financial Statements the Financial Statements The Social Security Commission Social Security System East Avenue, Diliman, Quezon City SOCIAL SECURITY SYSTEM We have audited the accompanying financial statements of Social Security System, which comprise the statement of financial position as at December 31, 2010, and the statement of comprehensive income, statement of changes in reserves and statement of cash flows for the year then ended, and a summary of significant accounting policies and other explanatory information. Management’s Responsibility for the Financial Statements Management is responsible for the preparation and fair presentation of these financial statements in accordance with Philippine Financial Reporting Standards, and for such internal control as management determines is necessary to enable the preparation of financial statements that are free from material misstatement, whether due to fraud or error. The Management of Social Security System is responsible for all information and representations contained in the consolidated financial statements as of December 31, 2010 and 2009. The financial statements have been prepared in conformity with the accounting principles generally accepted in the Philippines, and reflect amounts that are based on the best estimates and informed judgement of Management with an appropriate consideration to materiality. In this regard, management maintains a system of accounting and reporting which provides for the necessary internal controls to ensure that transactions are properly authorized and recorded, assets are safeguarded against unauthorized use or disposition, and liabilities are recognized. Auditor’s Reponsibility Our responsibility is to express an opinion on these financial statements based on our audit. We conducted our audit in accordance with International Standards on Auditing. Those standards require that we comply with ethical requirements and plan and perform the audit to obtain reasonable assurance whether the financial statements are free from material misstatements. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial statements. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial statements, whether due to fraud or error. In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial statements in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. The Social Security Commission reviews the consolidated financial statements before such statements are approved and submitted Bases for Qualified Opinion to the President of the Philippines and to the Congress of the Philippines. As reported in Observation Nos. 2, 4, 5, 6, 7 and 8 of the audit report, the accuracy of the Receivable - Member Loans (ML), Housing Loan and Receivable-Real and Other Property Acquired (ROPA), Regular Real Estate Loans (REL), Receivable - Collecting Bank-Regular, Cash Collecting Officer (CCO) and the Cash in Bank (CIB) accounts with balances of P43.292 billion, P5.255 billion, P3.502 billion, P3.044 billion, P683.706 million and P11.041 million, respectively, cannot be ascertained due to, among others: • Collections from members of P5.793 billion that were not yet deducted from their loan accounts, of which P3.586 billion were distributed based on estimate and without corresponding posting to members’ accounts, and the P926.714 million variance between the general ledger and aging schedule; JUAN B. SANTOS EMILIO S. DE QUIROS, JR. Chairman, SS Commission President and CEO ELVIRA G. ALCANTARA-RESARE Officer-in-Charge Controllership Division • REL repayments of P2.018 billion remained not recorded or posted to the ledgers, and the REL regular account were not disabled in the REL System when these were restructured and new accounts were created, resulting in the distribution of repayments to both accounts totaling P165.224 million; • A temporary subsidiary ledger account of P3.018 billion and a negative balance of P5.194 billion from 88 banks, some already closed or merged with other banks, representing collections already remitted to SSS but not yet posted to members’ accounts; • Discrepancy of P528.479 million between the balances of the CCO – Main Office account and the Cashbook and the Report of Undeposited Collections due to prior and current years’ collections not matched with deposits, delayed validation of OFW collections, and deposit not closed to clearing account; and • Unaccounted Migration Cash in Bank (MIG-CIB) affecting the CIB-Euro/Dollar/Peso Savings/Current Account in the amount of negative P626.41 million and the CIB–Working Fund account of P643.834 million. Opinion In our opinion, except for the effects of the matter described in the Bases for Qualified Opinion paragraph, the financial statements present fairly, in all material respects, the financial position of the Social Security System as at December 31, 2010, and its financial performance and its cash flows for the year then ended in accordance with Philippine Financial Reporting Standards. COMMISSION ON AUDIT DELIA D. AGATEP State Auditor V Supervising Auditor 26 August 26, 2011 2010 AN N UAL REPORT 27 FINANCIAL STATEMENTS 2010 Statement of Statement of Financial Position Comprehensive Income DECEMBER 31, 2010 (In Philippine Peso) FOR THE YEAR ENDED DECEMBER 31, 2010 (In Philippine Peso) Notes 2010 ASSETS Current Assets Cash and cash equivalents 3 7,378,656,013 Held-to-maturity investments 4 7,397,607,090 Held-for-trading financial assets 5 3,330,769,671 Receivables 6 6,999,366,607 Other current assets 7 88,945,464 25,195,344,845 Non-Current Assets Non-current Financial assets 8 250,408,102,813 Investment property 9 12,129,126,734 Property and equipment 10 3,318,749,960 Intangible assets 11 208,582,776 Non-current assets held for sale 12 5,771,908,785 Other non-current assets 13 559,524,623 272,395,995,691 Total Assets 297,591,340,536 LIABILITIES Current Liabilities Accounts payable and accrued expenses 14 3,238,381,868 Funds held in trust 15 778,135,832 Deferred income 16 83,210,203 Other current liabilities 17 3,002,051,161 7,101,779,064 Non Current Liabilities Accrued retirement benefits 18 1,384,768,341 Rent payable 19 9,759,875 1,394,528,216 Total Liabilities 8,496,307,280 RESERVES 20 289,095,033,256 Total Liabilities and Reserves 297,591,340,536 2009 8,995,402,491 13,293,628,605 979,839,420 5,334,882,298 117,762,834 28,721,515,648 223,472,303,766 10,895,675,521 3,413,685,287 164,934,237 5,404,768,660 537,767,300 243,889,134,771 272,610,650,419 3,248,103,762 623,290,176 93,384,621 1,947,038,162 5,911,816,721 1,359,174,889 9,840,971 1,369,015,860 7,280,832,581 265,329,817,838 272,610,650,419 Notes 2010 Revenues Members’ contribution 79,272,860,300 Investment and other income 21 27,847,894,686 107,120,754,986 Expenditures Benefit Payments 22 Retirement 38,226,764,028 Death 27,648,690,657 Maternity 3,634,831,332 Disability 3,362,393,087 Funeral grant 2,488,203,147 Sickness 1,777,593,577 Medical services 35,565,635 Rehabilitation services 115,985 77,174,157,448 Operating Expenses Personal services 23 5,271,665,639 Maintenance and other operating expenses 24 1,842,745,190 7,114,410,829 Net Revenues 2009 72,350,893,036 22,985,618,802 95,336,511,838 35,126,490,608 25,962,639,582 3,589,163,852 3,253,748,170 2,377,398,534 1,703,782,723 36,651,721 82,815 72,049,958,005 4,730,723,529 2,343,867,852 7,074,591,381 84,288,568,277 79,124,549,386 22,832,186,709 16,211,962,452 Other Comprehensive Income/(loss) Available-for-sale financial assets Reclassification adjustments (6,497,262,229) (3,869,835,841) Gain on fair value adjustment 7,555,937,265 27,199,674,473 Revaluation increase - land - 277,700,739 Settlement of claims for disallowed payments - (11,313,834) 1,058,675,036 23,596,225,537 Total Comprehensive Income for the Year 23,890,861,745 39,808,187,989 See accompanying notes to financial statements. See accompanying notes to financial statements. 28 2010 AN N UAL REPORT 29 FINANCIAL STATEMENTS 2010 Statement of Statement of Changes in Reserves Cash Flows FOR THE YEAR ENDED DECEMBER 31, 2010 (In Philippine peso) FOR THE YEAR ENDED DECEMBER 31, 2010 (In Philippine peso) Notes Reserve fund Gain/(loss) on fair value adjustment of available for-sale financial assets Property valuation Contingent Donated reserve surplus property Total reserves Balance, 1 January 2010 237,458,434,323 26,347,427,214 1,505,523,674 7,040,647 11,391,980 265,329,817,838 Corporate operating budget of Employees’ Compensation Commission and Occupational Safety and Health Center (125,646,327) - - - - (125,646,327) Total comprehensive income for the year 22,832,186,709 1,058,675,036 - - - 23,890,861,745 BALANCE, 31 DECEMBER 2010 20 260,164,974,705 27,406,102,250 1,505,523,674 7,040,647 11,391,980 289,095,033,256 BALANCE, 31 DECEMBER 2009 20 237,458,434,323 26,347,427,214 1,505,523,674 7,040,647 11,391,980 265,329,817,838 See accompanying notes to financial statements. Notes Cash flows from operating activities Members’ contribution Investment and other income 21 Payments to members and beneficiaries Payments for operations Operating income before changes in operating assets and liabilities (Increase)/decrease in operating assets Held-for-trading financial assets Receivables 6 Other operating assets Increase/(decrease) in operating liabilities Funds held in trust Other current liabilities Net cash generated from operating activities Cash flows from investing activities Loan releases and other investment purchases, net Acquisition of property and equipment, net 10 Acquisition of intangible assets, net 11 Net cash used in investing activities Cash flows from financing activities Corporate operating budget of Employees’ Compensation Commission and Occupational Safety and Health Center Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at beginning of year 3 Cash and cash equivalents at end of year 3 2010 2009 79,272,860,300 16,099,119,714 (77,278,979,616) (7,154,956,505) 72,350,893,036 14,689,520,657 (72,061,527,723) (6,531,397,668) 10,938,043,893 8,447,488,302 (835,334,809) (991,909,512) (458,135,984) 717,013,283 992,815,389 (26,484,820) 154,845,656 1,055,012,999 101,026,873 (568,583,093) 9,862,522,243 9,663,275,934 (11,147,603,134) (158,721,227) (47,298,033) (7,018,112,473) (408,964,165) (33,592,244) (11,353,622,394) (7,460,668,882) (125,646,327) (81,315,097) (1,616,746,478) 2,121,291,955 8,995,402,491 6,874,110,536 7,378,656,013 8,995,402,491 See accompanying notes to financial statements. 30 2010 AN N UAL REPORT 31 FINANCIAL STATEMENTS 2010 Notes to Financial Statements (All amounts in Philippine peso unless otherwise stated) 1. REPORTING ENTITY The Social Security System (SSS) administers social security protection to workers in the private sector. Social security provides replacement income for workers in times of death, disability, sickness, maternity and old age. On 1 September 1957, the Social Security Act of 1954 was implemented. Thereafter, the coverage and benefits given by SSS have been expanded and enhanced through the enactment of various laws. On 1 May 1997, Republic Act (RA) No. 8282, otherwise known as the “Social Security Act of 1997”, was enacted to further strengthen the SSS. Under this Act, the government accepts general responsibility for the solvency of the SSS and guarantees that prescribed benefits shall not be diminished. Section 16 of RA 8282 exempts the SSS and all its benefit payments from all kinds of taxes, fees or charges, customs or import duty. The SSS is a financial institution in the Philippines. Its principal office is in East Avenue, Quezon City. The financial statements include the accounts of Employees’ Compensation and State Insurance Fund, which is being administered by the SSS, as provided for by Presidential Decree No. 626, as amended. All inter-fund accounts have been eliminated. policies and the reported amounts of assets, liabilities, revenue and expenses. However, uncertainty about these assumptions and estimates could result in outcomes that could require a material adjustment to the carrying amount of the affected asset or liability in the future Judgments, estimates and assumptions are continually evaluated and are based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances. 2.2 New standards, interpretations and amendments to published standards a.1 2009 Annual Improvements to PFRS The Financial Reporting Standards Council (FRSC) has adopted the Improvements to PFRS 2009. Among those improvements, only the following amendments were identified to be relevant but not expected to have material effects on the financial statements: 2. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES The significant accounting policies that have been used in the preparation of these financial statements are summarized below. These policies have been consistently applied to all the years presented, unless otherwise stated. The amendment clarifies that only an expenditure that results in a recognized asset can be classified as a cash flow from investing activities. Presently, the SSS classified only recognized assets as cash flow from investing activities. Equity instruments that are held for trading will be measured at fair value through profit or loss. For all other equity investments, an irrevocable election can be made at initial recognition, to recognize unrealized and realized fair value gains and losses through other comprehensive income rather than profit or loss. There shall be no recycling of fair value gains and losses to profit or loss. This election may be made on an instrument-by-instrument basis. Dividends are to be presented in profit or loss as long as they represent a return on investment. While adoption of PFRS 9 is mandatory from 1 January 2013, earlier application is permitted. The SSS is currently assessing the implications and impact of PFRS 9 and it is not practicable to provide reasonable estimate of the effect until a detailed review has been completed. or held for the purpose of selling in the short term or for which there is a recent pattern of short-term profit taking. Held-to-maturity financial assets are non-derivative financial assets with fixed or determinable payments and fixed maturity for which there is the positive intention and ability to hold to maturity. They are recognized initially at fair value plus any directly attributable transaction costs. Subsequent to initial recognition held-to-maturity investments are measured at amortized cost using the effective interest method, less any impairment in value. Gains and losses are recognized in profit or loss when the held-to-maturity financial assets are derecognized or impaired, as well as through the amortization process. a. Date of recognition The SSS initially recognizes loans and receivables and deposits on the date that they are originated. All other financial assets are recognized initially on the trade date at which the SSS becomes a party to the contractual provisions of the instrument. d.3Loans and receivables b. Initial recognition a.1.2 PAS 17 (Amendment), Leases (effective 1 January 2010) Loans and receivables are financial assets with fixed or determinable payments that are not quoted in an active market. Such assets are carried at cost or amortized cost less impairment in value. A loan or receivable is deemed impaired when it is considered that it will probably not be possible to recover all the amounts due according to the contractual terms, or equivalent value. Significant financial difficulties of the debtor, probability that the debtor will enter bankruptcy and default or delinquency in payments are considered indicators that such loans and receivables are impaired. The SSS provides an allowance for impairment loss for 5 years and above delinquent member loan accounts. It adopts the Bangko Sentral ng Pilipinas (BSP) Circulars 210 Series of 1999 and 313 Series of 2001 in identifying and monitoring problem loans and risk assets and setting up of allowance for probable losses. BSP outlines the following rates for the setting up of allowance for probable losses: The SSS initially recognizes a financial asset at fair value. Transaction costs are included in the initial measurement, except for financial assets measured at fair value through profit or loss. c. Determination of fair value 2.1 Basis of preparation a. Statement of compliance The financial statements of the SSS have been prepared in accordance with Philippine Financial Reporting Standards (PFRS), Philippine Accounting Standards (PAS) and Philippine Interpretations issued by the Financial Reporting Standards Council (FRSC), where applicable b. The amendment clarifies that when a lease includes both land and building elements, an entity assesses the classification of each element as finance or operating lease separately in accordance with the general guidance on lease classification set out in PAS 17. Effective subsequent to 2010 that are relevant to SSS but not adopted early b. Basis of measurement The financial statements have been prepared on the historical cost basis except for the following items: • • • • financial assets at fair value through profit or loss are measured at fair value marketable securities classified as available-for-sale are measured at fair value investment properties are measured at fair value land under property and equipment are measured at revalued amount c. Estimates and judgments The preparation of the financial statements in confirmity with PFRS/PAS requires management to make judgements, estimates and assumptions that affect the application of accounting 32 b.1PFRS 9 Financial Instruments Issued in November 2009 and amended in October 2010, PFRS 9 introduces new requirements for the classification and measurement of financial assets and financial liabilities and for derecognition. PFRS 9 requires all recognized financial assets that are within the scope of PAS 39 Financial Instruments: Recognition and Measurement to be subsequently measured at amortized cost or fair value. Specifically, debt investments that are held within a business model whose objective is to collect the contractual cash flows and that have contractual cash flows from solely payments of principal and interest on the principal outstanding are generally measured at amortized cost at the end of subsequent accounting periods. All other debt investments and equity investments are measured at their fair values at the end of subsequent accounting periods. Upon initial recognition, attributable transaction costs are recognized in profit or loss as incurred. Financial assets at fair value through profit or loss are measured at fair value and changes therein are recognized in profit or loss. d.2Held-to-maturity financial assets 2.3 Financial assets a.1.1 PAS 7 (Amendment), Statement of Cash Flows (effective from 1 January 2010) The accompanying financial statements were approved and authorized for issue by the Social Security Commission on 25 May 2011 under its Resolution No. 591-s.2011. a. Effective in 2010 that are relevant to SSS The fair value of investments that are actively traded in organized financial markets is determined by reference to quoted market bid prices. When current bid prices are not available, the price of the most recent transaction provides evidence of the current fair value as long as there has not been a significant change in economic circumstances since the time of the transaction. For investments where there is no active market, fair value is determined using valuation techniques. Such techniques include using recent arm’s-length market transactions, reference to the current market value of another instrument, which is substantially the same, discounted cash flow analysis and option pricing models. d. Classification The SSS has the following non-derivative financial assets: financial assets at fair value through profit or loss, heldto-maturity financial assets, loans and receivables and available-for-sale financial assets. d.1 Financial assets at fair value through profit or loss Classification Unclassified Loans especially mentioned Substandard Secured Unsecured Doubtful Loss Allowances 0% 5% 10% 25% 50% 100% Financial assets at fair value through profit or loss consist of held-for-trading financial assets. Held-fortrading financial assets are financial assets acquired 2010 AN N UAL REPORT 33 FINANCIAL STATEMENTS 2010 Member loan accounts that are subjected to impairment fall under substandard which is defined as loans or portions thereof which appear to involve a substantial and unreasonable degree of risk to the institution because of unfavorable record or unsatisfactory characteristics. They are secured/backed by members’ equity and benefits (i.e. all outstanding obligations of members at the time of their application for final claim are being deducted from their claim proceeds). Available-for-sale financial assets are non-derivative financial assets that are designated as availablefor-sale and that are not classified in any of the other categories. Subsequent to initial recognition, available-for-sale financial assets are carried at fair value in the statement of financial position. Changes in the fair value of such assets are recognized in other comprehensive income and presented within reserves in the unrealized gain or loss on available-for-sale financial assets portion. When an available-for-sale financial asset is derecognized, the cumulative gains or losses are transferred to profit or loss and presented as a reclassification adjustment within the statement of comprehensive income. Dividends on available-forsale equity instruments are recognized in profit or loss when the right to receive payments is established. If an available-for-sale financial asset is impaired, an amount comprising the difference between its cost (net of any principal payment and amortization) and its current fair value, less any impairment loss previously recognized in profit or loss, is transferred from reserves to profit or loss and presented as a reclassification adjustment within the statement of comprehensive income. Reversals in respect of equity instruments classified as available-for-sale are not recognized in profit or loss. 2.4 Cash equivalents Cash equivalents comprise short-term, highly liquid investments that are readily convertible to known amounts of cash with original maturities of 90 days or less and are subject to an insignificant risk of change in value. 2.5 Supplies and materials Supplies and materials are valued at cost using the weighted average method. 34 Investment property account consists of property held to earn rentals and/or for capital appreciation. Property and equipment, except land, are stated at cost less accumulated depreciation, amortization and any impairment in value. Land is carried at revalued amount. Increase in value as a result of revaluation is credited to reserves under property valuation reserve unless it represents the reversal of a revaluation decrease of the same asset previously recognized as an expense, in which case it is recognized as income. On the other hand, a decrease arising as a result of a revaluation is recognized as an expense to the extent that it exceeds any amount previously credited to property valuation reserve relating to the same asset. Cost includes all costs necessary to bring the asset to working condition for its intended use. This would include not only its original purchase price but also costs of site preparation, delivery and handling, installation, related professional fees for architects and engineers, and the estimated cost of dismantling and removing the asset and restoring the site. The cost of replacing a part of an item of property and equipment is recognized in the carrying amount of the item if it is probable that the future economic benefits embodied within the part will flow to the SSS, and its cost can be measured reliably. The carrying amount of the replaced part is derecognized. The costs of the day-to-day servicing of property and equipment are recognized in profit or loss as incurred. Depreciation is calculated over the depreciable amount less its residual value. It is recognized in profit or loss on a straightline basis over the estimated useful lives of each part of an item of property and equipment. The estimated useful lives of property and equipment are as follows: Assets Building /building improvements 10-30 Furniture and equipment /computer hardware 5-10 Land improvements 10 Transportation equipment 7 Leasehold improvements 10-30 2.6 Investment property Transfers to or from investment property are made when there is achange in use, evidenced by: Construction in progress (CIP) represents building and building/leasehold improvements under construction and is stated at cost. CIP is not depreciated until such time as the relevant assets are completed and put into operational use. Acquired computer software/licenses are capitalized on the basis of the costs incurred to acquire and bring to use the specific software. Computer software/licenses with finite lives are amortized on a straight-line basis over their estimated useful lives, while those with indefinite useful lives or those used perpetually or for as long as there are computers compatible with them are carried at cost and tested annually for impairment. Building and building improvements have residual value equivalent to 10% of the acquisition/appraised value while other items of property and equipment except land have one peso as their residual value. 2.11 Revenue recognition Revenue is recognized to the extent that it is probable that the economic benefits will flow to the SSS and the amount of revenue can be reliably measured. The following specific recognition criteria must also be met before revenue is recognized: a.Member’s contribution Revenue is recognized upon collection. Non-current assets are classified as held for sale if their carrying amount will be recovered through a sale transaction rather than through continuing use. This condition is regarded as met when the sale is highly probable and the asset is available for immediate sale in its present condition. b.Interest income Revenue is recognized as the interest accrues, taking into account the effective yield on the asset. Assets classified as held for sale are measured at the lower of carrying amount and fair value less costs to sell. Any excess of carrying amount over fair value less costs to sell is an impairment loss. No depreciation is recognized for these assets while classified as held for sale. Non-current assets held for sale include real and other properties acquired (ROPA) in settlement of contribution and member/housing/other loan delinquencies through foreclosure or dation in payment. They are initially booked at the carrying amount of the contribution/loan delinquency plus transaction costs incurred upon acquisition. When the booked amount of ROPA exceeds the appraised value of the acquired property, an allowance for impairment loss equivalent to the excess of the amount booked over the appraised value is set up. c.Dividend income Dividend income is recognized at the time the right to receive the payment is established. d.Rental income Rental income is recognized on a straight-line basis over the lease term. 2.12 Expense recognition Expenses are recognized in the statement of comprehensive income upon utilization of the service or at the date they are incurred. 2.10 Impairment of non-financial assets 2.13 Operating Leases years years years years (or the term of lease whichever is shorter) An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation or amortization, if no impairment loss had been recognized in prior years. 2.9 Non-current assets held for sale The carrying amount of non-financial assets, other than investment property and non-current assets held for sale is assessed to determine whether there is any indication of impairment or an impairment previously recognized may no longer exist or may have decreased. If any such indication exists, then the asset’s recoverable amount is estimated. Recoverable amount is the higher of an asset’s fair value less costs to sell and its value in use. Life years 2.8 Intangible assets 2.7 Property and equipment e.Derecognition of financial assets Financial assets are derecognized when the rights to receive cash flows from the asset have expired or have been transferred and the SSS either has transferred substantially all risks and rewards of ownership or has neither transferred nor retained substantially all the risks and rewards of ownership, but has transferred control of the asset. • commencement of owner-occupation • end of owner-occupation • commencement of an operating lease to another party d.4 Available-for-sale financial assets An investment property is initially measured at cost, including transaction costs. Such cost should not include start-up costs, abnormal waste, or initial operating losses incurred before the investment property achieves the planned level of occupancy. After initial recognition, it is measured at fair value with any change therein recognized in profit or loss. Impairment loss is recognized if the carrying amount of an asset exceeds its estimated recoverable amount. The carrying amount of the asset is reduced through the use of an allowance account and the amount of loss is recognized in profit or loss unless it relates to a revalued asset where the value changes are recognized in other comprehensive income/ loss and presented within reserves in the property valuation reserve portion. Depreciation and amortization charge for future periods is adjusted. The determination of whether an arrangement is, or contains a lease is based on the substance of the arrangement at inception date of whether the fulfillment of the arrangement is dependent on the use of a specific asset or assets and the arrangement conveys a right to use the asset. a. SSS as lessee Leases which do not transfer to the SSS substantially all the risks and benefits of ownership of the asset are classified as operating leases. Operating lease payments are recognized as expense on a straight-line basis over the lease term. b. SSS as lessor Leases where the SSS does not transfer to the lessee substantially all the risk and benefits of ownership of the asset are classified as operating leases. Lease income from operating leases is recognized as income on a straight-line basis over the lease term. 2010 AN N UAL REPORT 35 FINANCIAL STATEMENTS 2010 3. CASH AND CASH EQUIVALENTS Cash on hand and in banks Time and special savings deposits 8. NON-CURRENT FINANCIAL ASSETS 2010 1,599,637,243 2009 3,313,776,021 5,779,018,770 7,378,656,013 5,681,626,470 8,995,402,491 Cash in banks earn interest at the respective bank deposit rates. Time and special savings deposits are made for varying periods of up to 90 days depending on the immediate cash requirements of SSS and earn interest at the prevailing time and special savings deposit rates. In consideration of the banks’ making their deposit pick up facility available to the SSS, the latter agreed to maintain an average daily balance of P1 million in a non-drawing interest bearing current account/savings account (CASA) with each of the banks’ servicing branches. As of 31 December 2010, P94 million is being maintained in several banks for such purpose. 4. HELD-TO-MATURITY INVESTMENTS 2010 2009 Short-term money placements 6,174,075,669 11,270,800,000 Treasury bills 1,223,531,421 2,022,828,605 7,397,607,090 13,293,628,605 Short-term money placements are short-term investments with original maturities of more than 90 days. 5. HELD-FOR-TRADING FINANCIAL ASSETS The cost of held-for-trading financial assets as at 31 December 2010 and 2009 are P1,872.51 million and P1,037.17 million, respectively. 6. RECEIVABLES Collecting banks/agents/ bayad center Interest receivable Other receivables 2010 2009 3,483,825,943 2,564,234,272 951,306,392 6,999,366,607 2,435,277,439 2,218,145,921 681,458,938 5,334,882,298 2010 2009 Available-for-sale financial assets 77,414,883,712 69,294,782,362 Held-to-maturity investments Notes and bonds 105,676,840,914 82,289,672,152 Accumulated impairment loss (809,701,706) (884,701,706) 104,867,139,208 81,404,970,446 Loans and receivables Member loans 43,292,288,927 44,407,118,536 Loan to National Home Mortgage Finance Corporation 14,003,355,778 14,990,587,912 Sales contract receivable 5,262,750,215 5,224,529,406 Housing loans 4,620,116,641 4,661,268,782 Loan to Home Development Mutual Fund 2,739,484,368 3,316,217,919 Commercial and industrial loans 681,392,501 888,778,261 Loan to other government agencies 110,086,039 122,198,032 Program MADE 17,219,220 17,219,220 70,726,693,689 73,627,918,068 Accumulated impairment loss (2,600,613,796) (855,367,110) 68,126,079,893 72,772,550,958 250,408,102,813 223,472,303,766 Supplies and materials inventory Prepaid expenses Advances-officials and employees Revolving fund 36 2010 77,551,114 5,975,871 4,396,305 1,022,174 88,945,464 2009 107,185,948 5,563,231 3,937,188 1,076,467 117,762,834 Fair value, 01 January 2010 Additions Cancellation of contract Disposals Fair value gain Fair value, 31 December 2010 Fair value, 31 December 2009 Land 8,109,319,990 - - (140,000,000) 927,585,210 8,896,905,200 8,109,319,990 BuildingDevelopment cost 2,776,758,858 9,596,673 38,588,498 89,165 6,155,510 - (44,076,780) - 445,109,610 - 3,222,535,696 9,685,838 2,776,758,858 9,596,673 Total 10,895,675,521 38,677,663 6,155,510 (184,076,780) 1,372,694,820 12,129,126,734 10,895,675,521 The costs of investment property as at 31 December 2010 and 2009 stood at P7.58 billion and P7.73 billion, respectively. The fair value of investment property is determined based on valuations performed by independent appraisers. The following amounts are recognized in the statement of comprehensive income: Gain on fair value adjustment Rental income Gain on sale/disposal Penalty on rentals Direct operating expenses 2010 1,372,694,820 458,511,931 63,132,286 2,170,411 2009 186,376,519 394,624,497 5,438,485 1,556,391 1,825,566,052 498,309,719 Furniture and equipment, transportation equipment, Land, Buildings and computer land/building/leasehold hardware and improvements others Construction in progress Total (70,943,396) (89,686,173) 10. PROPERTY AND EQUIPMENT The carrying amount of available-for-sale financial assets is as follows: 2010 Marketable securities Cost 49,523,683,085 Unrealized gain 27,406,102,250 76,929,785,335 Ordinary and preference shares Cost 1,208,710,857 Accumulated impairment loss (723,612,480) 485,098,377 77,414,883,712 7. OTHER CURRENT ASSETS 9. INVESTMENT PROPERTY 2009 42,462,256,771 26,347,427,214 68,809,683,985 1,208,710,857 (723,612,480) 485,098,377 69,294,782,362 Gross carrying amount 01 January 2010 3,313,599,142 3,735,413,828 22,840,059 Additions - 140,109,224 26,997,205 Transfers 3,668,690 - (3,499,916) Retirement/disposals/cancellation (197,251) (347,254,759) - 31 December 2010 3,317,070,581 3,528,268,293 46,337,348 Accumulated depreciation/amortization 01 January 2010 618,739,978 2,982,704,014 - Charge for the period 50,086,759 206,145,469 - Retirement/disposals/cancellation - (341,473,708) - 31 December 2010 668,826,737 2,847,375,775 - Accumulated impairment loss 01 January 2010 56,723,750 - 31 December 2010 56,723,750 - The current portion of held-to-maturity government notes and bonds as at 31 December 2010 and 2009 are P3.61 billion and P8.20 billion, respectively. Using the BSP guidelines in identifying and monitoring problem loans and risk assets and setting up of allowance for probable losses, impairment provision amounting to P1.75 billion was recognized in 2010 for 5 years and above delinquent member loan accounts. Net book value, 31 December 2010 Net book value, 31 December 2009 2,591,520,094 2,638,135,414 680,892,518 752,709,814 46,337,348 22,840,059 7,071,853,029 167,106,429 168,774 (347,452,010) 6,891,676,222 3,601,443,992 256,232,228 (341,473,708) 3,516,202,512 56,723,750 56,723,750 3,318,749,960 3,413,685,287 Land, buildings and building improvements were last revalued in December 2009 by independent valuers. Valuations were made on the basis of market value. 2010 AN N UAL REPORT 37 FINANCIAL STATEMENTS 2010 If land, buildings and building improvements were stated on the historical cost basis, the carrying amount would be as follows: Cost Accumulated depreciation 2010 1,694,194,129 (548,450,914) 1,145,743,215 13. OTHER NON-CURRENT ASSETS 2009 1,694,222,606 (508,769,669) 1,185,452,937 Lease rentals amounting to P12.63 million and P13.09 million for the year ended 31 December 2010 and 2009, respectively were included in the statement of comprehensive income. 11. INTANGIBLE ASSETS Licenses Software Cost 01 January 2010 291,020,968 138,757,006 Additions 4,239,649 81,672,847 Retirement/disposals/cancellation (80,596,996) - 31 December 2010 214,663,621 220,429,853 Accumulated amortization 01 January 2010 29,303,384 39,398,930 Amortization charge for the period 22,988,142 13,572,715 31 December 2010 52,291,526 52,971,645 Accumulated impairment loss 01 January 2010 151,195,023 44,946,400 Retirement/disposals/cancellation (74,893,896) - 31 December 2010 76,301,127 44,946,400 Net book value, 31 December 2010 86,070,968 122,511,808 Net book value, 31 December 2009 110,522,561 54,411,676 The carrying amount of intangible assets with indefinite lives as at 31 December 2010 amounted to P36.66 million. Total Interest receivable Accumulated impairment loss Advances-fire/MRI/ foreclosure proceedings Accumulated impairment loss Others Accumulated impairment loss 165,588,834 (953,811) 164,635,023 909,879,048 (516,149,501) 393,729,547 559,524,623 179,145,923 (953,811) 178,192,112 871,800,363 (516,149,501) 355,650,862 537,767,300 Non-current interest receivable includes those originated from Home Guaranty Corporation (HGC) guaranteed corporate notes and loan to National Home Mortgage Finance Corporation (NHMFC) amounting to P120.44 million and P12.58 billion, respectively. 68,702,314 36,560,857 105,263,171 The Department of Finance is still evaluating HGC’s request to issue bonds to settle its guaranty obligations with the SSS. HGC also offered, subject to SSS evaluation, to settle all outstanding guaranteed obligations through assignment and conveyance of its acquired assets in various locations. The Flexi-fund represents equities of members under the voluntary supplementary benefits program of the SSS for Overseas Filipino Workers and authorized under Section 4.a.2 of the RA 8282. The Social Security Commission (SSC), in its Resolution No. 288 dated 18 April 2001, approved the establishment of this supplementary benefits program. The Legal Education Fund (LEF) is a special endowment fund under the control of the Legal Education Board (LEB), which was created under RA 7662. It is being administered by the SSS, which invests the same with due and prudent regard to its solvency, safety and liquidity. On 8 March 2010, the SSS returned the P10 million fund to the Commission on Higher Education (CHEd) through its Chairman Emmanuel Y. Angeles. The return of the fund was agreed upon during the 3 February 2010 meeting of the SSS Investments Group with some members of the LEB led by its Chairman and the representatives of CHEd. In the said meeting, they agreed that the SSS has no legal authority to hold the fund since it represents the remaining funds in the books of CHEd for purposes of LEB’s operational requirements and does not form part of the LEF. The Unified Multi-purpose ID (UMID) fund represents amount provided by the National Statistics Office (NSO), which will be used to pay all direct and indirect costs of the central verification and enrollment system for the UMID as well as all costs necessary and incidental thereto, including all expenses to be incurred related to the formulation, drafting recommendation and approval of the project implementation and information campaign plans. 2010 2009 12,708,798,008 12,744,155,258 (12,707,637,955) (12,740,230,932) 1,160,053 3,924,326 429,777,974 85,912,496 (80,596,996) 435,093,474 196,141,423 (74,893,896) 121,247,527 208,582,776 164,934,237 The non-current interest receivable from loan to NHMFC represents portion of the total restructured loan amount that SSS and NHMFC have allocated to unpaid interest and penalty as of cut-off date, 31 March 2002, payment of which shall be sourced from the residuals of the cash flows of the remaining accounts upon full payment of low, moderate and high delinquency outstanding obligations. 12. NON-CURRENT ASSETS HELD FOR SALE 16. DEFERRED INCOME 14. ACCOUNTS PAYABLE AND ACCRUED EXPENSES Acquired assets/ Land Building registered Carrying amount, 01 January 2010 4,911,924,579 162,287,607 353,478,285 Accumulated impairment loss (5,356,794) (15,173,429) (2,391,588) Net carrying amount, 01 January 2010 4,906,567,785 147,114,178 351,086,697 Additional/adjustments 381,513,420 - 53,384,496 Disposals (9,159,558) (3,384,986) (55,115,840) Impairment (loss)/recovery 174,482 (271,889) Carrying amount, 31 December 2010 5,279,096,129 143,729,192 349,083,464 Carrying amount, 31 December 2009 4,906,567,785 147,114,178 351,086,697 Total 5,427,690,471 (22,921,811) 5,404,768,660 434,897,916 (67,660,384) (97,407) 5,771,908,785 5,404,768,660 Accounts payable Accrued expenses 2009 1,986,268,116 1,261,835,646 3,248,103,762 17. OTHER CURRENT LIABILITIES 15. FUNDS HELD IN TRUST 38 2010 2,135,812,426 1,102,569,442 3,238,381,868 This account includes among others bidders’ deposits, withholding taxes and retention withheld from suppliers and creditors to answer for defective deliveries or services, contributions to GSIS, PHIC, HDMF and SSS Provident Fund and equity of Flexi-fund members. Breakdown as follows: Flexi-fund Officials and employees Borrowers and other payors Unified multi-purpose ID fund Due to other government units Supplies and creditors Dividend - stock investment loan program Educational loan fund - DECS 2010 269,057,470 130,020,909 120,522,057 99,392,076 94,043,739 48,020,831 2009 228,026,818 131,980,533 113,877,011 - 86,757,756 35,643,494 Legal education fund 15,501,904 1,576,846 15,501,904 1,497,104 778,135,832 623,290,176 - This account represents advance rental payments from tenants of SSS property. This account includes among others collections credited to the accounts pending receipt of collecting agencies’ documents and actual distribution of collections and payments whose nature are not indicated by payors. Breakdown as follows: 2010 Member loan (ML) collection 1,380,694,777 Real estate loan collection 534,281,784 Undistributed collection 428,831,056 ML collection deducted from benefits payments 330,410,838 OFW collections 265,672,623 Sales contract receivable 61,091,057 Rental receivable 855,145 Employees’ housing loan program 117,227 Express padala 96,654 3,002,051,161 2009 898,748,166 270,324,207 377,824,043 41,705,930 273,012,229 81,741,630 2,809,290 31,163 841,504 1,947,038,162 10,005,556 2010 AN N UAL REPORT 39 FINANCIAL STATEMENTS 2010 18. ACCRUED RETIREMENT BENEFITS 18.1 Retirement benefits Retirement benefits are available to qualified employees under any one of RA 1616, RA 660 and RA 8291. 18.2 Terminal leave benefits 20.2 Actuarial valuation of the reserve fund of the SSS This represents the cash value of the accumulated vacation and sick leave credits of employees, 50% of which can be monetized once a year and the balance payable upon resignation/ retirement. The reserve fund is affected by (a) changes in demographic factors (such as increased life expectancy, ageing of population, declining fertility level and delay in retirement) and (b) the economic conditions of the country. Taking into account the uncertainty of future events, economic assumptions on interest rates, inflation rates and salary wage increases, among others, are projected. In the 1999 Actuarial Valuation, the Social Security Fund (SSF) was projected to last until 2015. Since then, parametric measures (e.g. increases in the contribution rate from 8.4% to 9.4% in March 2003 and to 10.4% in January 2007, increase in the maximum salary base for contributions from P12,000 to P15,000, and the redefinition of Credited Years of Service (CYS) and operational developments (e.g. Tellering System, more accounts officers, cost saving measures, improved investment portfolio and management, etc.) were implemented to strengthen the SSF. The System’s concerted efforts have resulted in improved actuarial soundness. Results of the 2003 Actuarial Valuation indicate an extension on the life of the fund by sixteen years, from 2015 to 2031. Employees with at least 20 years of creditable service are entitled to P2,000 for every year of service upon retirement. The accrued retirement benefits of employees at 31 December 2010 and 2009 are as follows: 2010 2009 Retirement benefits/gratuity 673,544,852 677,779,595 Terminal leave pay 621,563,865 593,323,045 Retirement incentive award 89,659,624 88,072,249 1,384,768,341 1,359,174,889 The Social Security Act of 1997 requires the Actuary of the System to submit a valuation report every four (4) years, or more frequently as may be necessary, to determine the actuarial soundness of the reserve fund of the SSS and to recommend measures on how to improve its viability. 18.3 Retirement incentive award In its Resolution No. 402 s. 2007, the SSC, adopted the use of acquisition cost of shares of stock as the basis for computing the 30% limit in equity investments, based on the opinion dated 25 June 2007 of the Legal and Adjudication Sector of COA. 19. RENT PAYABLE This account represents future rent payments for lease contracts entered by the SSS for its various branches. 20. RESERVES 20.1 Investment reserve fund (IRF) 40 All revenues of the SSS that are not needed to meet the current administrative and operational expenses are accumulated in the reserve fund. Such portion of the reserve fund as are not needed to meet the current benefit obligations is known as the IRF which the SSC manages and invests with the skill, care, prudence and diligence necessary under the circumstances then prevailing that a prudent man acting in like capacity and familiar with such matters would exercise in the conduct of an enterprise of a like character and with similar aims, subject to prescribed ceilings under Section 26 of the SS Law (the Act). No portion of the IRF or income thereof shall accrue to the general fund of the National Government or to any of its agencies or instrumentalities, including government-owned or controlled corporations, except as may be allowed under the SS Law Act. The Act also provides that no portion of the IRF shall be invested for any purpose or in any instrument, institution or industry over and above the prescribed cumulative ceilings as follows: 40% in private securities, 35% in housing, 30% in real estate related investments, 10% in short and medium-term member loans, 30% in government financial institutions and corporations, 30% in infrastructure projects, 15% in any particular industry and 7.5% in foreign-currency denominated investments. The increase in contribution rate to 10.4%, effective January 2007, has extended further the SSF life to 2036, taking already into account the grant of 10% across-the-board increases in pension effective September 2006 and September 2007. The following table presents the results of the 2007 Actuarial Valuation, compared to the previous 2003 Valuation results. There are two columns under the 2003 Valuation: (1) the original results as published in the 2003 Actuarial Valuation Report; and (2) the updated results that take into consideration the across-the-board pension increases in 2006 and 2007 and the contribution rate increase at the start of 2007. Actuarial Valuation Comparison of Key Projection Results 2007 Valuation versus 2003 Valuation Under the Baseline Scenario Key Projection Results2003 Valuation 2007 Valuation Original *Updated ** No Across-the- Year Fund Will Last 2031 2036 2039 Board Increase Year Net Revenue 2022 2026 2030 in Pensions Becomes Negative 21. INVESTMENT AND OTHER INCOME 22. BENEFIT PAYMENTS 2010 2009 Investment income Income from current investments Held-to-maturity investments Interest income 452,568,941 1,897,400,081 Held-for-trading financial assets Dividend income 25,923,712 19,836,699 Gain on fair value adjustment 1,515,595,442 356,796,375 Gain on sale/disposal 459,704,837 899,084,322 Investments expense (24,191,069) (57,424,537) 1,977,032,922 1,218,292,859 2,429,601,863 3,115,692,940 Income from non-current investments Available-for-sale financial assets Dividend income 3,414,379,491 2,916,145,314 Gain on sale/disposal 10,066,595,622 6,231,014,237 Investment expense (1,473,850) Impairment loss - (24,217,590) 13,479,501,263 9,122,941,961 Held-to-maturity investments Interest income 7,634,139,077 5,553,592,672 Penalty on overdue amortization 608 3,646 Gain on sale/disposal - 166 Investment expense (604,162) (566,323) 7,633,535,523 5,553,030,161 Loans and receivable Interest income 2,908,825,689 2,871,301,566 Penalty on overdue amortization 807,264,456 713,694,415 Investment expense (303,060) (602,887) Impairment loss (1,746,332,726) (4,081,582) 1,969,454,359 3,580,311,512 Investment property 1,825,566,052 498,309,719 27,337,659,060 21,870,286,293 Other income Interest income from cash in bank and cash equivalents 389,047,630 448,511,170 Director’s fee 23,359,055 11,885,142 Non-current assets held for sale Rental income 35,089,798 12,241,523 Gain on sale/disposal 86,756,509 117,796,135 Related expense (5,668,009) (3,858,714) Impairment loss (1,479,330) (17,150,920) Reversal of impairment loss/revaluation decrease 108,710,662 377,533,793 Service fee - salary loan 111,066,521 134,739,300 Others-net (236,647,210) 33,635,080 510,235,626 1,115,332,509 Total investment and other income 27,847,894,686 22,985,618,802 This account represents payments to members and their beneficiaries in the event of disability, sickness, maternity, old age, death and other contingencies resulting in loss of income or financial burden. 23. PERSONAL SERVICES Salaries and wages Madatory contributions Incentive award Bonus and rice grant Allowances Other personal services Terminal leave pay 2010 2,207,761,858 1,178,847,346 749,088,274 506,303,033 352,977,335 157,514,093 119,173,700 5,271,665,639 2009 2,042,390,245 985,359,489 743,792,358 465,204,453 226,048,594 139,666,890 128,261,500 4,730,723,529 Provident fund (part of mandatory contributions) is a defined contribution plan made by both the SSS and its officers and employees. The affairs and business of the fund are directed, managed and administered by a Board of Trustees. Upon retirement, death or resignation, the employee or his heirs will receive from the fund payments equivalent to his contributions, his proportionate share of the SSS’ contributions and investment earnings thereon. However, effective 28 January 2005, retired and separated members have the option to retain part or all of his total equity in the fund for a maximum period of five years. 24. MAINTENANCE AND OTHER OPERATING EXPENSES Other operating expenses Depreciation /amortization expense Maintenance and repairs building/leased offices Light and water Maintenance and repairs furniture and equipment Service bureau expenses Office space rentals Communication expenses Supplies and materials COA audit services Maintenance and repairs transportation equipment Special Project Impairment loss - operating assets 2010 338,871,378 2009 415,053,615 292,793,085 223,998,558 280,436,866 178,527,241 275,404,010 143,671,599 164,366,293 138,001,528 128,000,180 127,171,098 106,884,216 37,843,695 227,988,659 378,396,095 124,087,159 135,151,280 121,470,027 36,753,557 24,935,126 24,914,484 22,845,061 42,906,809 - 196,141,423 1,842,745,190 2,343,867,852 * As published in the 2003 Actuarial Valuation Report ** Updated results after the increase in contribution rate to 10.4% in January 2007 and the 10% across-the-board pension increases in 2006 and 2007 2010 AN N UAL REPORT 41 FINANCIAL STATEMENTS 2010 25. OPERATING LEASE COMMITMENTS 25.1 SSS as lessee The SSS leases offices for its various branches under cancellable operating lease agreements. The leases have varying terms, escalation clauses and renewal rights. 25.2 SSS as lessor The SSS leases out portion of its office space to various tenants under cancellable operating lease agreements. The leases have varying terms, escalation clauses and renewal rights. With respect to stockbrokers, the SSS has adopted the following mitigating measures: a. Minimum requirements for stockbroker evaluation a.1 Stockbroker is a Member of Good Standing of the Exchange as defined under Rule 3(g) of the Securities Regulation Code. a.2 The stockbroker shall have a minimum capitalization of fifteen million pesos. 26. FINANCIAL RISK MANAGEMENT The SSC and SSS management are active in the evaluation, scrutiny and credit approval process on all investments being undertaken by the SSS. The SSC has adopted adequate policies on investment procedures, risk assessment and measurement and risk monitoring by strict observance on the statutory limit provided under the RA 8282 and compliance to the investment procedures. Internal controls are also in place and comprehensive audit is being done by Internal Audit Services. The main risk arising from the SSS’ financial instruments are interest rate risk, credit risk, liquidity risk and market price risk. The SSC and SSS management review and agree on the policies for managing these risks as summarized below. a.3 The stockbroker shall be profitable for three of the last five years of operation. However, stockbrokers not able to meet the profitability requirement may be qualified provided that capitalization is at least thirty million pesos for those with losses. a.4 The stockbroker shall have a positive track record of service to other institutional clients. Cash flow interest rate risk is the risk that the future cash flows of a financial instrument will fluctuate because of changes in market interest rates. Fair value interest rate risk is the risk that the value of a financial instrument will fluctuate because of changes in market interest rates. The SSS strictly adheres to the provisions of Section 26 of the RA 8282 which states that the funds invested in various corporate notes/bonds, loan exposures and other financial instruments shall earn an annual income not less than the average rates of treasury bills or any acceptable market yield indicator. Currently, the SSS has achieved a mix of financial investments with interest rates that are within acceptable level. Significant investments in said instruments have fixed interest rates while repricing rates of investments in corporate notes/bonds that carry floating interest rates are always based on acceptable yield (i.e. prevailing 3 months Philippine Dealing System Transaction-Fixing Rate plus a spread of not less than 0.50%). 26.2 Credit risk 42 Credit risk is the risk of suffering financial loss should any of the SSS’ counterparties fail to fulfill its contractual obligations to the SSS. This includes risk of non-payment by issuers and borrowers, failed settlement of transactions and default on outstanding contracts. b. Stockbroker transactions, allocations and limits b.1 Total daily transactions, excluding block transactions, per stockbroker shall not exceed 50% of stockbroker capitalization/ stockholder’s equity, whichever is lower. 26.1 Interest rate risk The SSS implements structured and standardized evaluation guidelines, credit ratings and approval processes. Investments undergo technical evaluation to determine their viability/acceptability. Due diligence process (i.e. credit analysis, evaluation of the financial performance of the issuer/borrower to determine financial capability to pay obligations when due, etc.) and information from third party (e.g. CIBI Information, Inc., banks and other institutions) are used to determine if counterparties are credit-worthy. b.2 Total transactions, excluding negotiated block transactions, for each of the accredited stockbrokers, during the accreditation period, shall not exceed 15% of total SSS transactions. b.3 Transactions, excluding negotiated block transactions, with the SSS by the stockbroker, within the year of accreditation, shall not exceed 40% of its total market transactions. This ensures that the stockbroker does not rely heavily on SSS for its business. To avoid significant concentrations of exposures to specific industries or group of issuers and borrowers, SSS investments are regularly monitored so that in no time shall they exceed the prescribed cumulative ceilings specified in Section 26 of the RA 8282. The following table shows the latest aging analysis of some financial assets: 2010 Past due but not impaired (Age in months) Neither past due nor impaired 3-12 13-36 37-48 49-60 Over 60 ExpiredImpaired Total (In Millions) Held-for-trading financial assets 3,331 - - - - - - - 3,331 Available-for-sale financial assets 77,415 - - - - - - 723 78,138 Held-to-maturity investments Short-term money placements 6,174 - - - - - - - Treasury bills 1,224 - - - - - - - Corporate notes and bonds 12,349 - - - - - - 810 Government notes and bonds 92,518 - - - - - - - 6,174 1,224 13,159 92,518 Loans and receivable National Home Mortgage Finance Corporation 13,867 - - - - 136 14,003 Home Development Mutual Fund 2,739 - - - - 2,739 Commercial and industrial loans 602 - - - 2 8 4 65 681 Program MADE 17 17 Other government agencies 110 - - - - - - - 110 Sales contract receivable Investment property 87 4 1 - - - - - 92 Non-current assets held for sale 285 140 117 30 17 35 11 - 635 Available-for-sale financial assets 4,535 - - - - - - - 4,535 Employee housing loan program 421 4 1 - - 2 - 2 430 215,657 148 119 30 19 45 15 1,753 217,786 2009 Restated Past due but not impaired (Age in months) Neither past due nor impaired 3-12 13-36 37-48 49-60 Over 60 ExpiredImpaired Total (In Millions) Held-for-trading financial assets 980 - - - - - - - 980 Available-for-sale financial assets 69,295 - - - - - - 723 70,018 Held-to-maturity investments Short-term money placements 11,271 - - - - - - - Treasury bills 2,023 - - - - - - - Corporate notes and bonds 12,665 - - - - - - 885 Government notes and bonds 68,740 - - - - - - - 11,271 2,023 13,550 68,740 Loans and receivable National Home Mortgage Finance Corporation 14,855 - - - - - - 136 14,991 Home Development Mutual Fund 3,316 - - - - - - - 3,316 Commercial and industrial loans 808 1 - 2 4 9 - 65 889 Program MADE - - - - - - - 17 17 Other government agencies 122 - - - - - - - 122 Sales contract receivable Investment property 84 4 1 - - - - - 89 Non-current assets held for sale 292 162 90 17 13 17 9 - 600 Available-for-sale financial assets 4,535 - - - - - - - 4,535 Employee housing loan program 345 1 - - - - - 7 353 189,331 168 91 19 17 26 9 1,833 191,494 2010 AN N UAL REPORT 43 Internal 26.3 Liquidity risk covers/involves the (a) production, supply and delivery of SSS UMID contactless smartcards and plastic card jackets (b) supply, delivery, installation, customization, operation and maintenance of a card management system (CMS) and a key management system (KMS) (c) supply, delivery and maintenance of two hundred ninety (290) contactless smartcard readers/writers (d) set-up of training facility and the conduct of personnel training and (e) all other items that can be reasonably inferred as being required for the completion of CMS and KMS. Set-up and delivery of various deliverables shall be made within 90 days from signing of the agreement. Liquidity risk arises from the possibility that the SSS may encounter difficulties in raising funds to meet its payment obligations (i.e. payment of benefits, working capital requirements and planned capital expenditures) when they fall due. The SSS manages this risk through daily monitoring of cash flows in consideration of future payment due dates and daily collection amounts. The SSS also maintains sufficient portfolio of highly marketable assets that can easily be liquidated as protection against unforeseen interruption to cash flow. 26.4 Market price risk The SSS’ market price risk arises from its investments carried at fair value (fair value through profit or loss and available-for-sale financial assets). It manages this risk by monitoring the changes in the market price of the investments. c. Data capture 27. OTHER MATTERS 27.1 Commitments Amount authorized but not yet disbursed for capital expenditures as of 31 December 2010 is approximately P734.53 million. 27.2 Unified Multi-purpose ID (UMID) a. Central verification system In line with Executive Order No. 700 dated 16 January 2008 which mandates the SSS President and CEO to take over the work of the National Economic Development Authority (NEDA) DirectorGeneral to implement the streamlining and harmonization of the ID systems of all Government-Owned and Controlled Corporations (GOCCs) towards a unified multi-purpose ID system, the SSS signed a Memorandum of Understanding (MOU) with National Statistics Office (NSO) on 9 September 2009. In pursuance to the objectives of the UMID, the parties shall build jointly, in favor of the NSO, a central verification and enrollment system (CVES) for the UMID. All direct and indirect costs of CVES shall be charged against the funds provided by the NSO who in turn shall allocate a total amount of P650 million to fund the project. Implementation shall commence upon execution of the MOU and shall end upon the complete turnover of the system from the SSS to the NSO. Relative thereto, the SSS signed an Agreement with winning bidder A LAMCO-EUROLINK JOINT VENTURE (LAMCO) on 6 May 2010. The agreement covers the supply, delivery and installation of the central verification system (CVS) with a total contract price of P279.97 million to be delivered within 90 days from signing of the agreement. An Advice of Complete Installation for SSS CVS Project was provided by LAMCO last 24 August 2010. This gave SSS thirty (30) calendar days within which to conduct Inspection and Acceptance Testing. As of December 2010, the testing of the project in accordance with the criteria described in the Agreement as well as the Acceptance Test based on mutually agreed test procedures and parameters were still on-going. 44 After an open and competitive bidding, the SSS signed an Agreement with the Joint Venture composed of the ALLCARD PLASTICS PHILIPPINES, INC., the STRADCOM CORPORATION and the TECO ELECTRIC AND MACHINERY CO., LTD on 14 December 2009. The agreement with a total contract price of P1.69 billion The SSS signed a Memorandum of Agreement (MOA) with Philippine Postal Corporation (PhilPost) on 12 May 2010 for the outsourcing of the data capture and enrollment component of the UMID project with an estimated cost of P1.26 billion through Negotiated Procurement. Under the agreement, PhilPost shall provide SSS with a biometric data services facility that will capture biometric or demographic data to be used by the SSS in the issuance of UMID-compliant ID cards to its members. This shall include SSS members and applicants whose biometric data have not yet been previously captured and/or whose data need to be updated. PhilPost shall likewise deploy such data capture workstations, personnel and other resources so as to adequately service the enrollment capture/update needs of SSS ID cards applicants and holders. The MOA shall be effective for a period of 5 years unless extended in writing by mutual agreement of SSS and PhilPost. As of December 2010, PhilPost has set-up for testing purposes a data capture workstation in Diliman Branch. This is to ensure that the output with respect to the fingerprint, signature and demographic data are compliant with the requirements, specifications, terms and conditions provided for in the Terms of Reference found in the Agreement. 27.3 Tax compliance The amount of taxes withheld (net of adjustments) for the year 2010 amounted to as follows: Internal Audit Service considers total member satisfaction as the most important gauge of the performance of SSS instead of figures that signify improved collections and maximum investment yields. Determining client satisfaction, however, is not an easy task as members have different standards in terms of service delivery. In this vein, we choose carefully each audit project by having in mind the welfare of members and making sure that what we do redounds ultimately to their benefit. Based on the completed and submitted audit reports for 2010, hereunder are the most significant observations: 1)Opening tellering SSS in branches is a clear strategy designed to afford members the convenience to pay their contributions and loan amortizations. However, vital requirements should not be compromised for the sake of convenience. The security and safety of the funds and personnel are paramount considerations in the decision to open a tellering branch. Hence, it requires a standard layout with all the necessary facilities to prevent incidents resulting in the loss of funds. Clear policy guidelines and comprehensive operating procedures are also a prerequisite. 2)The examination of the records of the National Home Mortgage and Finance Corporation (NHMFC) not only conforms with the provisions of the Restructuring Agreement between SSS and NHMFC, but also runs parallel to the legal mandate of ensuring prudent management of SSS investments. The SSS Lock box account was opened exclusively for the deposit of collections from the Unified Home Lending Program and for the payment of management fees and necessary expenses. Audit covered transactions in 2004 and 2005. The positive outcome of this project is that both management and NHMFC committed to institutionalize mechanism for the periodic reconciliation of records. 3)The Accounts Monitoring System (AMS) is an automated system design to facilitate management of employers contributions delinquency. However, the technology has yet to be fully utilized by the intended users due to perceived hitches. Audit has proven that while there are some deficiencies in AMS most of the major functionalities are available and working. IAS is convinced that the AMS is an effective tool in monitoring employer delinquency. 4)In 2011, IAS will channel its energy back to the basics. Convinced that the new management will not give any stone unturned as far as improving corporate governance and operating systems are concerned, IAS will perform its role with even more enthusiasm. After all, customer satisfaction is what drives IAS to perform beyond limits and play a crucial role in the attainment of corporate goals. Income taxes withheld on compensation 583,621,430.68 Value added tax 83,664,319.54 Expanded withholding tax 60,978,852.88 728,264,603.10 b. Card production As of September 2010, 290 units contactless card readers were delivered and paid for in the amount of P2.32 million. However, the local card production facility that should have been set-up is still not compliant with the following requirements: (1) submission of permit to operate generator set and other mechanical equipment and (2) dedicated 24/7 data communication line between the facility and SSS CMS. Auditor’s Report Income taxes withheld on compensation and expanded withholding tax are remitted on or before the 15th day of the following month except those withheld for the month of December which should be remitted on or before the 20th day of January of the following year. On the other hand, value added taxes withheld are remitted on or before the 10th day of the following month. Of the total taxes withheld by SSS, P670,620,317.97 was remitted to the Bureau of Internal Revenue (BIR) in 2010, while the balance of P57,644,285.13 was remitted in 2011. ANTONETTE L. FERNANDEZ Assistant Vice President 2010 AN N UAL REPORT 45 Historical Data SSS GROWTH OF ASSETS, RESERVES & INVESTMENTS (Amounts in Million Pesos) SSS Coverage and PersonNel FORCE FOR THE YEAR* YEAR W E 1959 24,719 1,211 1969 243,857 5,063 1979 612,712 11,909 1989 704,665 30,358 1999 1,152,049 25,894 2000 1,304,866 26,868 2001 901,834 33,124 2002 775,367 34,733 2003 743,201 34,535 2004 615,152 32,236 2005 561,250 23,161 2006 511,646 23,792 2007 501,938 21,572 2008 518,348 27,020 2009 458,364 20,036 2010 548,191 29,367 W 401,769 2,329,315 7,381,193 11,775,459 21,325,966 22,630,832 23,532,666 24,308,033 25,051,234 25,666,386 26,227,636 26,739,282 27,241,220 27,759,568 28,217,932 28,766,123 AS OF DECEMBER 31 E 10,956 88,064 221,000 327,354 573,314 600,182 633,306 668,039 702,574 734,810 757,971 781,763 803,335 830,355 850,391 879,758 P** 632 1,996 2,328 3,456 4,041 3,996 3,942 3,896 4,058 4,043 4,169 4,135 4,145 4,182 4,905 5,143 AS OF DECEMBER 31 W/P E/P 636 17 1,167 44 3,171 95 3,407 95 5,277 142 5,663 150 5,970 161 6,239 171 6,173 173 6,348 182 6,291 182 6,467 189 6,572 194 6,638 199 5,753 173 5,593 171 * net of termination ** regular SSS employees only Worker (W), Employer (E), SSS Personnel (P) CONSOLIDATED GROWTH OF ASSETS, RESERVES & INVESTMENTS (Amounts in Million Pesos) Year 1959 1969 1979 1989 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 AMT 68.2 963.2 7,258.2 48,200.9 176,875.1 181,741.0 163,113.6 162,606.4 170,875.3 179,084.1 199,713.2 228,444.5 247,737.2 233,122.2 272,610.7 297,591.3 ASSETS % INC / (DEC) 67.6 1,313.3 653.6 564.1 267.0 2.8 (10.2) (0.3) 5.1 4.8 11.5 14.4 8.4 (5.9) 16.9 9.2 RESERVESINVESTMENTS AMT % INC/ (DEC) AMT % INC / (DEC) 66.2 953.7 1,310.3 919.7 1,288.9 7,142.6 648.9 7,098.2 671.8 47,693.6 567.7 46,944.2 561.4 165,820.6 247.7 168,336.8 258.6 170,408.7 2.8 166,183.1 (1.3) 161,234.3 (5.4) 151,015.0 (9.1) 159,547.7 (1.0) 149,211.0 (1.2) 168,137.3 5.4 155,939.7 4.5 176,386.1 4.9 160,500.4 2.9 196,287.5 11.3 181,775.4 13.3 224,995.9 14.6 205,225.5 12.9 243,016.7 8.0 225,565.3 9.9 225,602.9 (7.2) 211,355.2 (6.3) 265,329.8 17.6 248,641.4 17.6 289,095.0 9.0 273,265.6 9.9 CONSOLIDATED PROGRESS OF OPERATIONS (Amounts in Million Pesos) Year Contributions 1957 - 1959 72.5 1960 - 1969 959.9 1970 - 1979 5,599.3 1980 - 1989 25,114.6 1990 - 1999 158,632.2 2000 30,320.5 2001 31,371.8 2002 34,187.7 2003 39,420.4 2004 43,935.8 2005 47,483.4 2006 52,543.6 2007 61,829.1 2008 68,879.3 2009 72,350.9 2010 79,272.9 Investment and Other Income Benefits 4.0 2.8 232.3 187.9 2,677.9 1,584.0 32,879.0 15,791.1 139,020.1 158,355.9 12,341.1 33,889.2 14,238.9 39,015.0 11,705.0 40,871.6 12,763.1 42,806.4 8,853.3 44,882.5 12,316.3 46,269.8 12,107.9 52,122.0 17,870.0 60,746.6 29,089.0 67,917.4 22,985.6 72,050.0 27,847.9 77,174.2 * Excludes SS-EC Share in the Corporate Operating Budget of ECC and OSHC 46 Operating Expenses & Others 6.1 118.3 504.4 1,852.7 17,177.0 4,202.1 4,447.4 4,591.5 4,776.6 * 5,327.3 * 5,638.4 * 6,379.9 * 6,819.3 * 6,745.6 * 7,074.6 * 7,114.4 * Net Revenue 67.7 886.0 6,188.8 40,349.9 122,119.4 4,570.4 2,148.2 429.6 4,600.5 2,579.3 7,891.4 6,149.6 12,133.2 23,305.3 16,212.0 22,832.2 Year 1959 1969 1979 1989 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 ASSETS AMT % INC / (DEC) 68.2 963.2 1,312.3 6,750.7 600.9 42,974.2 536.6 159,688.2 271.6 163,325.7 2.3 144,823.8 (11.3) 143,098.5 (1.2) 150,618.9 5.3 158,007.4 4.9 177,719.6 12.5 205,878.6 15.8 224,928.6 9.3 209,535.8 (6.8) 247,891.3 18.3 271,267.5 9.4 RESERVESINVESTMENTS AMT % INC / (DEC) AMT % INC / (DEC) 67.6 66.2 953.7 1,310.8 919.7 1,289.3 6,641.6 596.4 6,608.6 618.6 42,466.9 539.4 41,781.2 532.2 148,633.8 250.0 151,801.8 263.3 152,002.7 2.3 149,226.1 (1.7) 141,957.2 (6.6) 134,521.0 (9.9) 139,660.0 (1.6) 130,967.2 (2.6) 147,730.9 5.8 138,909.2 6.1 155,159.4 5.0 143,304.7 3.2 174,144.2 12.2 166,535.0 16.2 202,316.0 16.2 187,759.5 12.7 220,097.1 8.8 211,167.9 12.5 201,907.9 (8.3) 192,663.2 (8.8) 240,502.0 19.1 228,919.5 18.8 262,663.2 9.2 252,630.6 10.4 SSS Progress of Operations (Amounts in Million Pesos) Investment and Year Contributions Other Income Benefits 1957 - 1959 72.5 4.0 2.8 1960 - 1969 959.9 232.3 187.9 1970 - 1979 5,122.3 2,573.0 1,511.8 1980 - 1989 23,081.0 29,353.0 15,058.7 1990 - 1999 154,417.9 123,034.2 152,474.4 2000 29,885.5 10,217.3 32,735.1 2001 30,912.0 12,390.1 37,813.5 2002 33,702.1 9,901.2 39,566.3 2003 38,634.7 11,694.6 41,622.9 2004 43,083.6 7,530.1 43,743.3 2005 46,714.9 10,872.9 45,180.8 2006 51,633.4 10,953.0 51,051.6 2007 60,769.5 17,117.8 59,665.4 2008 67,668.2 27,848.4 66,820.3 2009 71,166.9 21,988.3 70,963.9 2010 77,957.0 27,016.4 76,088.1 Operating Expenses & Others 6.1 118.3 495.6 1,751.6 16,091.3 4,014.9 4,211.5 4,340.5 4,644.8 5,192.0 5,505.9 6,249.1 6,697.9 6,636.3 6,967.8 7,014.1 Net Revenue 67.7 886.0 5,687.9 35,623.7 108,886.4 3,351.2 1,277.0 (303.5) 4,061.6 1,678.4 6,781.4 5,285.8 11,524.0 22,059.9 15,223.6 21,871.2 EMPLOYEES’ COMPENSATION AND STATE INSURANCE FUND GROWTH OF ASSETS, RESERVES & INVESTMENTS (Amounts in Million Pesos) Year 1979 1989 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 ASSETS AMT % INC / (DEC) 507.5 5,226.7 929.8 17,186.9 228.8 18,415.3 7.1 19,303.0 4.8 19,508.0 1.1 20,406.4 4.6 21,226.7 4.0 22,143.3 4.3 22,679.9 2.4 22,919.6 1.1 23,695.1 3.4 24,827.9 4.8 26,431.8 6.5 RESERVESINVESTMENTS AMT % INC / (DEC) AMT % INC / (DEC) 501.0 489.6 5,226.7 943.2 5,163.0 954.6 17,186.8 228.8 16,535.0 220.3 18,406.0 7.1 16,956.9 2.6 19,277.1 4.7 16,494.0 (2.7) 19,887.7 3.2 18,243.8 10.6 20,406.4 2.6 17,030.5 (6.7) 21,226.7 4.0 17,195.7 1.0 22,143.3 4.3 15,240.4 (11.4) 22,679.9 2.4 17,466.1 14.6 22,919.6 1.1 14,397.4 (17.6) 23,695.1 3.4 18,692.0 29.8 24,827.9 4.8 19,721.9 5.5 26,431.8 6.5 20,635.0 4.6 EMPLOYEES’ COMPENSATION AND STATE INSURANCE FUND PROGRESS OF OPERATIONS (Amounts in Million Pesos) Investment and Year Contributions Other Income Benefits 1975 - 1979 477.0 104.9 72.2 1980 - 1989 2,033.6 3,526.0 732.3 1990 - 1999 4,214.3 15,985.9 5,881.6 2000 435.0 2,123.9 1,154.1 2001 459.8 1,848.8 1,201.5 2002 485.6 1,803.8 1,305.3 2003 785.7 1,068.5 1,183.5 2004 852.2 1,323.2 1,139.2 2005 887.1 1,444.4 1,089.0 2006 910.2 1,154.9 1,070.4 2007 1,059.6 752.2 1,081.2 2008 1,211.1 1,240.6 1,097.0 2009 1,183.9 997.3 1,086.0 2010 1,315.9 831.5 1,086.0 * Excludes SS-EC Share in the Corporate Operating Budget of ECC and OSHC Operating Expenses & Others 8.8 100.8 1,085.7 185.7 235.8 251.0 131.8 * 135.3 * 132.5 * 130.8 * 121.4 * 109.3 * 106.8 * 100.3 * Net Revenue 500.9 4,726.5 13,233.0 1,219.2 871.2 733.0 538.9 900.9 1,110.0 863.9 609.2 1,245.4 988.4 961.0 2010 AN N UAL REPORT 47 SOCIAL SECURITY COMMISSION From Left to Right: Com. Marianita O. Mendoza, Com. Daniel L. Edralin, Com. Eliza Bettina R. Antonino, President and CEO and Vice Chairman Emilio S. De Quiros, Jr., Chairman Juan B. Santos, Secretary of Labor and Com. Rosalinda Dimapilis-Baldoz, Com. Diana Pardo-Aguilar, Com. Bienvenido E. Laguesma, Com. Ibarra A. Malonzo 48 2010 AN N UAL REPORT 49 50 OFFICES UNDER PRESIDENT AND CEO corporate serviceS sector From Left to Right: (top photo) President and CEO Emilio S. de Quiros, Jr., VP Marissu G. Bugante, Special Assistant to the President and CEO Edmund P. Lee, Department Manager 3 Joselito A. Vivit, Special Assistant to the President and CEO Maria Lourdes N. Mendoza, AVP Santiago Dionisio R. Agdeppa, and SVP Amador M. Monteiro From Left to Right: (top photo) VP Nicholas C. Balbuena, VP Alfredo S. Villasanta, AVP Hidelza B. Castillo, AVP Renato N. Malto, AVP Elvira G. Alcantara-Resare, SVP Miguel E. Roca, Jr. From Left to Right: (bottom photo) AVP Joel P. Palacios, AVP Antonette L. Fernandez, CEO V Juanita L. Reyes, VP Rizaldy T. Capulong, and VP May Catherine C. Ciriaco From Left to Right: (bottom photo) VP Gwen Marie Judy D. Samontina, VP Antonio G. Maralit, VP Jesse J. Caberoy, AVP Daisy S. Real, AVP Johnsy L. Mangundayao 2010 AN N UAL REPORT 51 SSC CHAIRMAN, SSS PRESIDENT & CEO AND SECRETARY TO THE COMMISSION From Left to Right: AVP Renato M. Custodio, Vice Chairman Emilio S. De Quiros, Jr., Chairman Juan B. Santos, VP Milagros M. Pagayatan PRESIDENT & CEO AND PROGRAM MANAGEMENT GROUP From Left to Right: VP Mario R. Sibucao, AVP Leticia B. Ong, President and CEO Emilio S. de Quiros, Jr., SVP Judy Frances A. See, VP Antonio S. Argabioso, VP Agnes E. San Jose 52 INVESTMENTS SECTOR From Left to Right: OIC Emmanuel A. Trinidad, AVP Ma. Luz C. Generoso, AVP Mariano Pablo S. Tolentino, EVP Edgar B. Solilapsi, AVP Lilia S. Marquez, VP Rizaldy T. Capulong, VP Gamelin Z. Oczon BRANCH OPERATIONS SECTOR - NATIONAL CAPITAL REGION OPERATIONS GROUP AND OFFICES UNDER EVP BOS From Left to Right: AVP Alberto C. Alburo, AVP Vicente A. Curimao, AVP Josie G. Magana, EVP and Chief Actuary Horacio T. Templo, AVP Consolacion M. Cancio, VP Naciancino L. Monreal, Special Assistant to the Executive Officer BOS Reynaldo C. Oriel 2010 AN N UAL REPORT 53 SSC & SSS Management Directory SOCIAL SECURITY COMMISSION JUAN B. SANTOS Chairman EMILIO S. DE QUIROS, JR. Vice-Chairman DIANA PARDO-AGUILAR DANIEL L. EDRALIN ELIZA BETTINA R. ANTONINO BIENVENIDO E. LAGUESMA MARIANITA O. MENDOZA IBARRA A. MALONZO ROSALINDA D. BALDOZ Members SSS MANAGEMENT LEO CALIXTO C. ABAYON Network and Communications Department GUILLERMO M. URBANO, JR.* Investments Research and Support Department LUZVIMINDA J. LIMCAUCO Binondo Branch ROBERTO B. BAUTISTA International Affairs Department CECILIA S. ROA* Contributions Accounting Department AUREA G. BAY Office of the EVP for Branch Operations Sector MA. SALOME E. ROMANO Information Systems Security Department MARILOU M. BETIC Investments Accounting Department NESTOR R. SACAYAN Engineering and Maintenance Department SANTIAGO DIONISIO R. AGDEPPA Operations Legal Department ALBERTO C. ALBURO NCR Central Division ELVIRA G. ALCANTARA-RESARE Financial and Budget Division CONSOLACION M. CANCIO NCR South Division RENATO M. CUSTODIO Commission Legal Department - I REGINALD G. CANDELARIA* Equities Department EXECUTIVE VICE PRESIDENT AIDA V. DELOS SANTOS Luzon South Division ELEONORA Y. CINCO Quality Management Department NILO D. DESPUIG Bicol Division ROSA T. CRISOSTOMO Planning and Standards Department ANTONETTE L. FERNANDEZ Internal Audit Services Division GLORIA Y. CUISIA Branch Evaluation Department RODRIGO B. FILOTEO Western Mindanao Division EDDIE A. JARA Visayas and Mindanao Operations Group AMADOR M. MONTEIRO Chief Legal Counsel MIGUEL E. ROCA, JR. Information Technology Management Group JUDY FRANCES A. SEE Program Management Group VICE PRESIDENT & EQUIVALENT RANK ANTONIO S. ARGABIOSO Coverage and Collection Program Management Division NICHOLAS C. BALBUENA Computer Operations Division MARISSU G. BUGANTE Public Affairs and Special Events Division JESSE J. CABEROY Human Resource Management Division RIZALDY T. CAPULONG Capital Market Division/Actuarial Department and concurrent Deputy Chief Actuary MAY CATHERINE C. CIRIACO Management Services and Planning Division ANTONIO G. MARALIT Planning and Research Division MARIA LOURDES N. MENDOZA Office of the President and CEO NACIANCINO L. MONREAL NCR Operations Group GAMELIN Z. OCZON Treasury Division MILAGROS M. PAGAYATAN Office of the Commission Secretary GWEN MARIE JUDY D. SAMONTINA Technical Support Division 54 VILMA P. AGAPITO Luzon Central Division EMILIO S. DE QUIROS, JR. President and Chief Executive Officer JOSE B. BAUTISTA Luzon Operations Group From Left to Right: AVP Emmanuel R. Palma, AVP Helen C. Solito, AVP Rodrigo B. Filoteo, EVP and Chief Actuary Horacio T. Templo, SVP Eddie A. Jara, AVP Josefina O. Fornilos, AVP Manolito C. Tagalog AMELIA A. GUILLERMO Welcome Branch HIDELZA B. CASTILLO Application Systems Division SENIOR VICE PRESIDENT BRANCH OPERATIONS SECTOR – VISAYAS AND MINDANAO OPERATIONS GROUP HYDEE R. RAQUID Support Services Audit Department PRESIDENT and CEO HORACIO T. TEMPLO Branch Operations Sector From Left to Right: EVP and Chief Actuary Horacio T. Templo, AVP Aida V. Delos Santos, SVP Jose B. Bautista, Cluster Head Vilma P. Agapito, Cluster Head Nilo D. Despuig, AVP Luis V. Olais DEPARTMENT HEAD AND OFFICER-INCHARGE FELIPE R. CABAÑERO Computer Resource Management Department EDGAR B. SOLILAPSI Investments Sector BRANCH OPERATIONS SECTOR - LUZON OPERATIONS GROUP ASSISTANT VICE PRESIDENT, DIVISION HEAD AND EQUIVALENT RANK AGNES E. SAN JOSE Benefits Program Management Division MARIO R. SIBUCAO Service Delivery Program Management Department ADELINA A. LIQUE Malabon Branch MA. LUZ N. BARROS-MAGSINO Manila YMCA Branch PRISCILA F. MARALIT Cainta Branch FELIZARDO B. MINOR, JR. San Mateo Branch JOSE ANTONIO L. SALAZAR ID Card Production Department FERNANDO O. NICOLAS* Marikina Branch CARMEN O. SORIANO Management Support Services Department NCR SOUTH DIVISION SYLVETTE C. SYBICO Foreign Branch Expansion and Monitoring Department SONIA C. ABRERA Makati-Gil Puyat Branch HELEN L. ABOLENCIA San Juan Branch MARISSA L. TIZON Human Resource Services Department MARIA RITA S. AGUJA Makati Ayala Branch CELSO C. CUNANAN Data Center Operations Department ARNOLD A. TOLENTINO Management Information Services Department TERESITA L. ARAOS Pasay-Roxas Boulevard Branch JOSEFINA O. FORNILOS Northern Mindanao Division ELPIDIO S. DE CHAVEZ Branch Support Services Department IKE A. TUBIO Fraud Investigation Department MA. LUZ C. GENEROSO Housing Department MARIE ADA ANGELIQUE T. DE SILVA Member Loans Program Management Department JOY A. VILLACORTA Overseas Filipino Workers Program Management Department EUGENIA D. DELA CRUZ Member Relations Department MARIVIC S. VILLARAMA Enterprise Systems Support Department NORMITA M. DOCTOR Sickness, Maternity and Disability Program Management Department ANITA A. VILLENA Office Services Department EDMUND D. LEE Office of the President and CEO JOSIE G. MAGANA NCR North Division RENATO N. MALTO Records and Information Management Department JOHNSY L. MANGUNDAYAO Operations Accounting Division LILIA S. MARQUEZ Corporate Bonds and Loans Department LUIS V. OLAIS Luzon North Division LETICIA B. ONG Medical Program Management Department REYNALDO C. ORIEL Office of the EVP for Branch Operation Sector JOEL P. PALACIOS Media Affairs Department EMMANUEL R. PALMA Southern Mindanao Division DAISY S. REAL Human Resource Staffing and Development Department JUANITA L. REYES Office of the President and CEO HELEN C. SOLITO Central Visayas Division MANOLITO C. TAGALOG Western Visayas Division MARIANO PABLO S. TOLENTINO Asset Management Department EMMANUEL A. TRINIDAD* Cash Department BELINDA B. ELLA General Accounting Department JOCELYN M. EVANGELISTA Branch Operations Audit Department ROGELIO A. FUNTELAR Front-End IT Support Department JEAN V. LAGRADA Budget Department BRANCH HEAD/OFFICER-IN-CHARGE NATIONAL CAPITAL REGION (NCR) OPERATIONS GROUP NCR CENTRAL DIVISION SONIA P. GUINTO* Corporate Communications Department ARTHUR O. ABARY Novaliches Branch ROSALINA C. MANANSALA Collection Data Processing and Reconciliation Department JOCELYN Q. GARCIA San Francisco Del Monte Branch MARY ANN R. MANDAP Commission Secretariat Department NORA M. MERCADO Self-Employed and Voluntary Member Program Management Department VAN RENE M. ORPILLA Applications Development and Maintenance Department - I ALAN GENE O. PADILLA Applications Development and Maintenance Department - III VENUS D. PASCUAL Branch Accounting Department FAUSTINO P. PICONES* Technology Research Department VICTORIA A. POQUIZ Health Care Department DAMIANA A. QUEZON Applications Development and Maintenance Department - II JOSEFINA EDITA F. MATA Commonwealth Branch ELIZABETH C. REYES Diliman Branch LORELEI B. SOLIDUM Cubao Branch NCR NORTH DIVISION CYNTHIA O. BARCELON Pasig Shaw Branch AVELINA M. BAUTISTA Valenzuela Branch VIRGINIA F. CALASAHAN Pasig Palatiw Branch MILAGROS N. CASUGA Kalookan Branch ZARA M. DIZON Legarda Branch BERLITA F. FABRERO Antipolo Branch LETICIA G. BARBERS Alabang Branch RHODORA G. BONITA Pasay-Taft Branch MA. LOURDES T. FLORES Makati JP Rizal Branch CRISTINE GRACE B. FRANCISCO Parañaque Branch FE MARIE F. GERALDO Taguig Branch LIBERTY A. GORDOVEZ* San Juan Branch MARCIANA A. MARQUEZ Mandaluyong Branch AMALIA N. TOLENTINO Las Piñas Branch LUZON OPERATIONS GROUP LUZON NORTH DIVISION JOSEPHINE C. ABRIL La Union Branch ESTRELLA R. ARAGON Cauayan Branch PORFIRIO M. BALATICO Tuguegarao Branch JANET D. CANILLAS Vigan Branch BENEDICTA B. GARCIA Bangued Branch BENJAMIN R. LOPEZ Baguio Branch ROMEO E. REYES Santiago, Isabela Branch PAULINA YG. SANTOS* Solano Branch NANCY M. UMOSO Laoag Branch ABELARDO C. YOGYOG Bontoc Branch JOSELITO A. VIVIT Corporate Legal Department ALFREDO S. VILLASANTA General Services Division *Officer-in-Charge 2010 AN N UAL REPORT 55 LUZON CENTRAL DIVISION JOSE ALVIN M. ALTRE Urdaneta Branch SIMPLICIA M. BANIAGO Malolos Branch MARILOU M. SANTOS* Iba Branch NORMITA M. CRUZ Mariveles-BEPZ Branch FELICITAS A. DEMANDANTE Sagay Branch MARINA PAULINA G. PANTE Infanta Branch REYNALDO V. ESPINOSA Roxas Branch ANTONIO V. SORIANO Biñan Branch SOCORRO B. FERRER Kabankalan Branch WENCESLAO G. VIRTUCIO, JR. San Pablo Branch JANE T. GARGOLES Victorias Branch JAIME S. CASUMPANG Basilan Branch BICOL DIVISION VICTOR M. NICOR Bago City Branch RUDY M. LACANDALO Ipil Branch ESTEBAN L. PANES, JR. San Jose, Antique Branch GODOFREDO M. MARTINEZ Dipolog Branch EMILIA B. SOLINAP San Carlos Branch FERDAUSI A. SALASA Jolo Branch IRENEO T. VILLAFLOR Dumaguete Branch SSS FOREIGN REPRESENTATIVE OFFICES MARITES A. DALOPE Sta. Maria Branch NILO D. ALMOSERA Masbate Branch PABLITA A. DAVID Meycauayan Branch DIVINA T. AVILA Virac Branch CORITA M. GADUANG Pampanga Branch ALBERTO R. BONAFE, JR. Sorsogon Branch ELIZABETH R. GARCIA Balanga Branch ANTONIO A. CASIMIRO Tabaco Branch ROLANDO C. MENDOZA Baler Branch WESTERN MINDANAO DIVISION JAMES B. BUCKLY Pagadian Branch ELIZABETH G. CABATINGAN Zamboanga Branch NORTHERN MINDANAO DIVISION FOREIGN BRANCH EXPANSION MONITORING DEPARTMENT & POEA BEATRIZ C. GUMABAO Goa Branch EDWIN M. ALO Cagayan de Oro Branch SONIA A. DOMINGO SSS POEA Office MARIA MAXIMA C. MACARAEG Olongapo Branch CLARIBEL L. REBUENO Naga Branch PERKINS B. CALIXTRO Camiguin Branch ASIA & PACIFIC ALBINA LEAH C. MANAHAN Baliuag Branch ELENITA S. SAMBLERO Legaspi Branch BENIGNO J. DAGANI, JR. Surigao Branch LAURA M. MARIANO Angeles Branch VIRGILIO A. SANTIAGO Daet Branch ANTONIO G. FABIA Valencia Branch NARCISO M. MARTINEZ, JR. Alaminos Branch PRISCO S. SORSONA Iriga Branch ANNA PEARL J. FUENTES Ozamis Branch MONALISA C. NARDO Camiling Branch VISAYAS AND MINDANAO OPERATIONS GROUP JOSE ROEL J. HERBIETO Oroquieta Branch CEASAR P. SALUDO Dagupan Branch CENTRAL VISAYAS DIVISION MA. RAINE L. JAMERO Butuan Branch MARILOU M. SANTOS* Iba Branch GUILLERMO S. TARUC Tarlac Branch GEMMA C. CABERTE Ormoc Branch LILIBETH A. CAJUCOM Tacloban Branch LUZON SOUTH DIVISION NICETA M. CARRETAS Cabalogan Branch JESREL H. ANCHETA Boac Branch ERIC A. CORONADO Toledo Branch GREGORIO P. ASENDIDO Calapan Branch MARIO V. CORRO Cebu Branch SANTISIMA ROSARIO C. BAAC Puerto Princesa, Palawan Branch MAGDALENA H. DINCILLO* Mandaue Branch CORAZON L. BALAGBIS Batangas Branch RODRIGO B. GREGANA Maasin Branch VICTORINA G. CARLOS Tagaytay Branch ALBERTO L. MONTALBO Lapu-Lapu Branch VIRGINIA S. CRUZ Bacoor Branch BENJAMIN A. POMBO Calbayog Branch JOSEPHINE S. HIPOLITO Sta. Cruz Branch MARINO B. TALICTIC Tagbilaran Branch NELSON P. IBARRA Calamba Branch WESTERN VISAYAS DIVISION VICTORIA A. LIWANAG Lucena Branch ROBERTO D. MARCELO San Jose, Occidental Mindoro Branch ROBERTO S. PAGAYUNAN Lipa Branch EXEQUIEL O. PANGANIBAN EPZA Branch *Officer-in-Charge 56 TITO A. NAVA Carmona Branch ELVIRA B. BANICO Iloilo Branch LILANI B. BENEDIAN Bais Branch RAUL A. CASIANO Bacolod Branch ISAAC P. CIOCON, JR. Kalibo, Aklan Branch CHERYL V. JARIOL Iligan Branch OSWALDO B. MONTENEGRO Tandag Branch MARILYN O. TAMAYO Gingoog Branch SOUTHERN MINDANAO DIVISION JOSE S. CATOTO, JR. General Santos City Branch JOVE L. COLASITO Davao Branch RIZALITO ALBERTO C. DE LEON Toril Branch SERAFIN G. HINGCO Kidapawan Branch EDGAR P. JUANICH Digos Branch SUKARNO D. PENDALIDAY Cotabato City Branch MARIVIC G. RUTOR Brunei Representative Office ROBERTO V. ROLDAN Hong Kong Representative Office JOSEFINA A. MADURO Singapore Representative Office FRENELIE ANN L. ONG Taipei, Taiwan Representative Office MIDDLE EAST WILMA M. ORTIZ Abu Dhabi, UAE Representative Office ABDAWIYA K. NAVARRO Al-khobar, KSA Representative Office BENNETTE A. CUETO Doha, Qatar Representative Office HARRY A. RACHO Jeddah, KSA Representative Office FRANCISCO U. UY Kuwait Representative Office DANILO Q. CALAPE Riyadh, KSA Representative Office EUROPE ALFREDO JOSE I. RECIO, JR. London, United Kingdom Representative Office 2010 ANNUAL REPORT COMMITTEE THELMA V. VENTURANZA Milan, Italy Representative Office Chairperson: VP May Catherine C. Ciriaco FRANCISCO B. BACOL Rome, Italy Representative Office Vice Chairperson: VP Marissu G. Bugante JULIOUS J. WALES Bislig Branch Members:SVP Jose B. Bautista VP Antonio S. Argabioso VP Rizaldy T. Capulong AVP Ma. Luz C. Generoso AVP Elvira G. Alcantara-Resare Atty. Joselito A. Vivit Ms. Marissa L. Tizon VALERIANO P. WENCESLAO, JR. Tagum Branch Consultant: Ms. Maria Lourdes N. Mendoza Secretariat: Ms. Grace B. Burgos Mr. Virgilio M. Macapagal Ms. Guia O. Ongchangco Ms. Gilby G. Oribello Mr. Zandro Carlos P. Sison Mr. Ireneo Ma. P. Taala II ROSELANE B. PLAZA Mati Branch SUZETTE H. PURIFICACION Tacurong Branch REDENTOR S. VIOLA Koronadal Branch SSS Building, East Avenue, Diliman Quezon City, Philippines Tel. Nos. 920-6401 / 920-6446 E-mail: member_relations@sss.gov.ph www.sss.gov.ph