College of Lake County CCRI Presentation

Coaching for Academic Success
From Vision to Reality
March 16, 2015
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What is CAS?
Coaching for Academic Success is
a holistic approach to supporting
students in defining, assessing and
achieving their academic goals.
We build confidence, intervene
early and often, connect to
resources and collaborate across
the college.
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CAS: Holistic Student Support
• Identify where students
are under-resourced
• Set measurable and
reasonable goals
• Develop time management
strategies
• Deepen student connections
to faculty,
staff and peers
• Refer to college resources (tutoring, counseling,
advising, financial aid)
• Assist students in assessing academic performance
• Amplify the educational experience
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Developing CAS: Persistence Research
Vincent Tinto (1993) identifies three major sources of
student attrition:
1. Academic difficulties
2. Inability of individuals to resolve their educational
and occupational goals
3. Failure to become/remain incorporated in the
intellectual and social life of the institution
Source: etorpy.com/Tinto.htm
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Developing CAS: Institutional Timeline
AQIP Phase I (spring 2013)
- implementing Student Success Plan (SSP) software solution
- coaching in sections of a developmental math course
AQIP Phase II (fall 2013/spring 2014)
- expansion of coaching into developmental English
- training 200 employees using holistic coaching model
- refining program and developing full launch
Student Success Fee Increase Approved (spring 2014)
- Additional $2.50 per credit fee to support success initiatives ($4.50 total)
Creation of Student Academic Success (summer 2014)
- Academic Support: math and writing centers
- Coaching for Academic Success
- TRIO Student Support Services
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Developing CAS: Structure
Dean, Student
Academic Success
Manager,
Coaching for
Academic Success
Academic Success
Coaches (5)
Tutoring
Coordinators (4)
Tutoring
Specialists (2)
Director, TRIO
Student Support
Services
Coaching and tutoring services are available at Grayslake, Vernon Hills and Waukegan campuses
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Connecting with Students
Every student in developmental
education courses has a coach
• Assigned to course sections at all
three campuses
• Introduce CAS during first weeks of
the semester
• Follow up on early alerts submitted
through Student Success Plan (SSP)
• Maintain consistent and continual
student communication: phone,
text, email and in person
• Follow up with faculty
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Collaborating with Faculty
Opportunities to work together
• Notify students about coaching
(syllabus, class introductions,
announcements)
• Refer students through SSP early alert software
or email information to CAS
• Share resources, recommendations and
important milestones with the coach
• Invite the coach to present in class
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Fall Semester Snapshot
Students in Developmental Courses
Math courses
Math students
115
2567
79%
English courses
English students
38
662
21%
Total courses*
Total students: start of term
(duplicated)**
Total students: mid-semester
(unduplicated)
153
3229
2925
*faculty from 119 of the 153 courses (78%) submitted early alerts
**362 students were enrolled at the start of term in two or more developmental courses
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Fall Semester Snapshot
Active CAS
Students
Early alert
Voluntary
Total
Students
Fall 2014
666 (75%)
224 (25%)
890
Most Frequent Referrals
1. Course instructor
2. Tutoring/writing center
3. Academic
advising/counseling
4. Financial aid
Early Alerts
Submitted
Fall 2014
Total Students
Total Alerts
666
923
Most Alerts Received
Week 4 (Sept. 15): 133
Week 6 (Oct. 6): 129
Week 8 (Oct. 20): 122
Week 5 (Sept. 22): 118
Week 9 (Oct. 27): 102
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CAS Best Practices
Have coaches do class introductions
Encourage faculty to submit “early” early alerts
Encourage faculty to stay in regular contact with coach
Connect coaches to a class assignment or activity
Invite coaches to give a short presentation
Send monthly caseload emails to
develop a culture of success
• Use multiple communication
channels and mix it up
•
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Spring 2015 Initiatives
• Assigned coaches to two levels of English language
courses
• Adding coaching to CLC’s Jump Start summer bridge
program
• Piloting use of Noel-Levitz College Student Inventory
instrument
• Coaching non-developmental students who are
referred from divisions and departments
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CAS Coach Feedback
Your questions!
March 16, 2015
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Thank You
Tanya Woltmann
Dean, Student Academic Success
twoltmann@clcillinois.edu
Eric Tammes
Manager, Coaching for Academic Success
etammes@clcillinois.edu
CAS@clcillinois.edu
www.clcillinois.edu/CAS
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