Retail Beer Promotions - Liquor and Gaming Authority of Manitoba
Transcription
Retail Beer Promotions - Liquor and Gaming Authority of Manitoba
April 2015 guide Retail Beer Promotions Together, the LGA and licensees have a responsibility to ensure that liquor marketing and promotional practices in Manitoba balance business needs with consumer choice and social responsibility. The LGA believes that self-monitoring by licensees is an effective way to manage marketing and promotions within a modern regulatory framework. Under the new liquor laws, manufacturers and distributors are not prohibited from entering into agreements to conduct promotions with retail licensees authorized to sell beer. This has led some retail licensees to charge varying rates for certain promotional activities, raising concern from manufacturers and distributors that this change may affect established marketing practices. The LGA has developed this guide in consultation with its industry advisory committee, with the goal of balancing consumer interests with the objectives of both retail licensees and manufacturers and distributors. Recognizing that the objectives of retailers and manufacturers and distributors may not align on every issue, this guide is intended to assist in developing promotional agreements that are fair to all parties. Please note that this guide is not intended to apply to service licensees. Promotional Agreements The old rules prohibiting promotional agreements have been replaced with subsections in the Miscellaneous Liquor Provisions Regulation that now allow retail licensees to enter into promotional agreements with liquor manufacturers and distributors: Promotional agreements with liquor manufacturers and distributors 5(1) All promotional agreements must be in writing. 5(2) The holder of a liquor service licence or retail liquor licence must, on request, provide the authority (LGA) with a copy of any promotional agreement that the holder has entered into with another person. Retail Beer Promotions Eligible for Fees Retail licensees may levy a fee for the following types of promotions: Paid Promotional Displays Retail licensees may offer manufacturers and distributors the opportunity to display featured products or other promotional items on end caps, display pods, speciality racks/shelves, or in other prominent locations within the premises. Displays may or may not include a contest. Promotional Signage Retail licensees may offer manufacturers and distributors the opportunity to advertise their brands or products through the use of in-store, external (e.g. on outside of building), and/or electronic signage. The types of signs or advertisements may include banners, posters, neon signs, electronic billboards, cold box signage, signs advertising time-limited promotions (e.g. value-adds or contests), or other similar types of signage. Loyalty Programs Retail licensees may offer customer loyalty programs. Licensees must not give or serve free liquor, but may offer gift cards and/or promotional items. Multiple promotions can be undertaken in combination. For example, paid promotional displays could be offered in combination with cold box signage to maximize visibility for the featured product. Unless otherwise agreed to by the retail licensee, manufacturers and distributors are responsible for providing all displays, signage, and other promotional items. Impact displays or other on-site promotions may be set up and maintained by a manufacturer, distributor or one of their agents, or by the retail licensee themselves, as agreed to by the parties. Guide: Retail Beer Promotions April 2015 2 of 4 Retail Beer Promotions Ineligible for Fees While retail licensees may offer the following promotional opportunities, they may not charge a fee for: in-store sampling, beyond charging for the product required for sampling; shelf space or shelf management activities, including listing or stocking products; limited-time offers1; value adds (e.g. mini on-pack or near packs); and free-of-charge packaging (e.g. gift boxes). Application of Fees Retail licensees set their own fee structures for promotional activities. When establishing fee structures for retail beer promotions, the LGA encourages retail licensees to consider the marketing value they are able to offer manufacturers and distributors. The LGA anticipates that stores providing a welcoming and positive retail environment for customers will be better equipped to offer high-impact promotional opportunities and will be able to generate higher revenues. A positive retail environment is achieved through proper lighting, larger space, clean premises free of visual interruptions, enhanced safety, and easy access through an entrance located in a highly visible area (e.g. through a front street rather than an alley). In addition, retail licensees that produce signage to display in their stores on behalf of manufactures and distributors will be able to charge higher rates to accommodate their increased costs associated with providing this type of service. Requirement to Submit Promotional Agreement To ensure that promotional agreements are developed in accordance with this guide, the LGA will annually randomly select retail licensees that will be required to submit copies of all promotional agreements. The LGA will contact selected licensees directly to request their agreements for the previous year. Agreements must detail the promotional activities being undertaken and corresponding fees being levied. If the LGA determines that a promotional agreement fails to meet the standards established in this guide, the parties may be required to redevelop the agreement or cease offering retail beer promotions. Formal regulatory requirements would only be introduced in the event the LGA determines that industry is unable to manage marketing and promotional activities in accordance with this guide. 1 Due to laws regarding uniform pricing, private retailers stocking a product must offer limited-time offer pricing for products identified by Manitoba Liquor & Lotteries. Manitoba Liquor & Lotteries may charge manufacturers and distributors fees related to the central administration of the limited-time offer program. Guide: Retail Beer Promotions April 2015 3 of 4 Canadian Code of Advertising Standards All licensees must adhere to the letter and spirit of the Canadian Code of Advertising Standards, which sets the principles for acceptable advertising in our country. This code defines advertising broadly to include “any message expressed in any language and communicated in any medium to Canadians with the intent to influence their choice, opinion or behaviour.” This means that these standards apply to marketing and promotional activities as well as advertisements themselves, whether indoor or outdoor, and whether on-premises or off. The Canadian Code of Advertising Standards applies to all licensees, including service licensees, retail licensees (beer vendors, liquor vendors, wine stores and Liquor Marts) and manufacturers. Licensees must also continue to comply with federal regulations that govern advertising. For additional information on advertising standards, please refer to the LGA’s guide to Liquor Advertising and Marketing Practices at www.LGAmanitoba.ca. Review To ensure these guidelines meet the expectations of industry, the LGA will review this document in consultation with retail licensees, manufacturers and distributors 12 months after the document’s initial release. These guidelines will be subsequently reviewed every two years. Guide: Retail Beer Promotions April 2015 4 of 4