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 Kentucky Association of Health Care Facilities
9403 Mill Brook Road • Louisville, KY 40223 • 502-425-5000 • Fax: 502-425-3431
Contact: Steve McClain, Director of Public Affairs and Membership
(502) 425-5000 or smcclain@kahcf.org
FOR IMMEDIATE RELEASE
Madonna Manor Recognized For Improving Quality Care
Washington, D.C. – Madonna Manor in Villa Hills was among the 7,400 centers from across the nation
recognized for improving quality care at The American Health Care Association and National Center for
Assisted Living (AHCA/NCAL) Quality Symposium in Austin, Texas. Madonna Manor was honored as a Tier III winner for meeting three of the four Quality Initiative Goals
set by AHCA. The Quality Initiative Recognition Program recognizes AHCA and NCAL members that
have achieved one or more of its four Quality Initiative goals. AHCA goals for skilled nursing care
members are safely reduce hospital readmissions within 30 days during a skilled nursing stay by 15
percent; increase staff stability by reducing nursing staff turnover by 15 percent; increase customer
satisfaction by having 90 percent of residents and families willing to recommend their center to others;
and safely reduce the off-label use of antipsychotics by 15 percent.
“We are so honored to be recognized by our national organization for the progress made in improving
quality care of our residents,” said Mark Mullahy, Madonna Manor’s administrator. “This is a great
testament to our staff for dedicating themselves to meet these benchmarks.”
Organizations that met these goals were identified using data from outside sources on readmissions and
antipsychotic use. National surveys were used to collect staff turnover and customer satisfaction data
directly from members.
“The Association is proud to see these providers recognized for meeting three of AHCA’s Quality
Initiatives,” said Betsy Johnson, president of the Kentucky Association of Health Care Facilities. “Our
members have been working to meet these quality benchmarks, and it is rewarding to see them be
recognized for their efforts.”
Four Kentucky long term care providers met all four of AHCA’s Initiatives: Williamsburg Health and
Rehabilitation Center, Masonic Home of Shelbyville, Grand Haven Nursing Home in Cynthiana and
Kensington Center in Elizabethtown. In addition to Madonna Manor, the following met three of AHCA’s targets: Bourbon Heights, Paris;
Cumberland Nursing and Rehabilitation Center, Somerset; NHC Healthcare Madisonville; The Terrace
Nursing and Rehabilitation Center, Berea; Nazareth Home, Louisville; Barbourville Health and
Rehabilitation Center; Bradford Square, Frankfort; Golden LivingCenter Green Hill, Greensburg;
Oakmont Manor, Flatwoods; Golden LivingCenter-Hillcreek, Louisville; Bourbon Heights, Paris;
Klondike Center, Louisville; Corbin Health and Rehabilitation Center; Masonic Home of Louisville and
Edmonson Center, Brownsville.
“The organizations we are recognizing have demonstrated a deep commitment to improving the lives of
the individuals they serve,” said Mark Parkinson, President and CEO of AHCA/NCAL. “We continue to
see significant progress in achieving the Quality Initiative goals because of the hard work of our
members. I applaud all of them.”
“These organizations are helping to shine a spotlight on the progress being made by providers of long
term and post-acute services nationwide,” said David Gifford, MD, MPH, Senior Vice President of
Quality and Regulatory Affairs at AHCA/NCAL. “They have devoted themselves to changing practice to
achieve these goals and exemplified what the Quality Initiative is ultimately about - improving the lives
of the individuals we serve.”
The Recognition Program is a tiered approach. As members achieve more goals, they earn greater
recognition. In this second year of the program, Tier I (one goal achievers) totaled 3,871 members; Tier
II, 2,899 members; and Tier III, 809 members. At the Tier IV level, 151 AHCA and 4 NCAL member
organizations achieved all four goals of the Quality Initiative.
(L to R, Mark Mullahy, Executive Director, Karina Patterson, LPN, Truly Pennington, RN, Director of Nursing, Donna Phillips, RN, Bonnie Webster, LPN, Rita Biedenham, RN, Assistant Director of Nursing)