Saskatchewan Tourism Awards of Excellence Winners
Transcription
Saskatchewan Tourism Awards of Excellence Winners
April 16, 2015 26th ANNUAL SASKATCHEWAN TOURISM AWARDS OF EXCELLENCE CELEBRATED SASKATOON – Saskatchewan’s tourism sector honoured businesses and individuals at the 26th annual Saskatchewan Tourism Awards of Excellence Gala, which was celebrated in Saskatoon on April 16 at the Radisson Hotel Saskatoon. “The Government of Saskatchewan applauds the achievements celebrated tonight,” Minister Responsible for Tourism Saskatchewan Jeremy Harrison said. “It is a pleasure to acknowledge the important role that the Saskatchewan Tourism Awards of Excellence recipients and finalists play in making Saskatchewan a great place to work, live and visit. They are innovative, hard-working ambassadors for our province and demonstrate true Saskatchewan spirit.” “Tonight’s gala was a celebration of the special people, places and events that make Saskatchewan such an inviting, memorable destination,” Tourism Saskatchewan CEO Mary Taylor-Ash said. “Tourism Saskatchewan considers it a privilege to host this annual showcase of excellence and achievement among Saskatchewan’s tourism sector. Each of the award recipients and finalists is a champion for tourism in this province. Their stories are unique and inspiring, and reflect the richness of tourism experiences that have a deep and lasting effect on visitors.” A 15-person external panel selected the 33 finalists and 11 award recipients. The Chairman’s Lifetime Achievement Award recipient was selected by Norm Beug, Chair of Tourism Saskatchewan’s Board of Directors. The winners of the Saskatchewan Tourism Awards of Excellence for 2014 are: Rookie of the Year Award Sponsored by the Saskatchewan Roughrider Football Club Grant Hall Hotel, Moose Jaw Grant Hall Hotel opened in November, 2013 after an ambitious 10-year restoration that rescued the Moose Jaw landmark from the wrecking ball and transformed it into a property that addresses a range of local accommodation needs, including retirement and assisted living, and provides comfortable, luxury lodging. An exquisite boutique experience, Grant Hall Hotel has 22 rooms and four executive suites. The property, restored to its original, elegant grandeur, is a valuable addition to downtown Moose Jaw and to the city’s wealth of tourism resources. Local dining options were enhanced by the opening of the Grant Hall Dining Room & Lounge in 2014. From the onset, management and staff have been dedicated to a culture of service. Their impressive standards and unparalleled service are reflected in high guest approval ratings and positive online travel reviews. Service Excellence Award Sponsored by the Saskatchewan Chamber of Commerce Living Sky Winery, Perdue Owned and operated by Sue Echlin and Vance Lester, Living Sky Winery is an award-winning producer of fruit wines. Since 2010, the winery has been committed to producing excellent wines, building community and providing customers with a superior experience. From developing tasting menus at Saskatchewan events to working with a variety of partners, Living Sky Winery has consistently placed customer service at the heart of its business. Employees receive thorough training in the company’s products and are proud to give customers the best service possible. Growing almost everything on site means that Living Sky Winery enjoys exceptional quality control over every aspect of production, which gives Echlin and Vance confidence in their product. The winery also strives for excellence in online customer service, with a next day shipping policy on orders and a 24-hour guarantee on responses via social media. Tourism Employee of the Year Award Sponsored by Insightrix Natalie Matheson, Waskesiu Marina Adventure Centre, Waskesiu Lake As Waskesiu Marina Adventure Centre’s Lead Guide, Natalie Matheson is responsible for the delivery of personal, corporate and school group water-based guided tours. She has a degree in Ecotourism and Outdoor Leadership, and applies impressive knowledge and a positive attitude to deliver a guest experience that exceeds expectations. Her hard work and dedication have elevated the level of service offered by Waskesiu Marina Adventure Centre. Client safety is first and foremost. Matheson’s skill and professionalism are essential to balancing clients’ desire for adventure with the need for a safe outcome. She has extensive knowledge of Prince Albert National Park and is always willing to share her knowledge to enhance the visitor experience. An inspiring team player, Matheson instils confidence in new staff and helps employees expand their skills. Tourism Employer of the Year Sponsored by Transcontinental Printing Sheraton Cavalier Saskatoon Hotel, Saskatoon The Sheraton Cavalier Saskatoon Hotel, family owned and operated by Cavalier Enterprises Ltd. and franchised under Starwood Hotels & Resorts Worldwide, employs over 250 full- and part-time associates who are deeply committed to the property. By nurturing a meaningful and collaborative work environment, the hotel has achieved strong employee engagement and loyalty. Its most senior employee has been on staff for 46 years. An engaged workforce is a factor of outstanding guest experiences, as demonstrated by hotel’s long history of leading the Saskatoon market share. The property’s passion for excellence in human resource practices and customer relations shows in its designation as an Employer of Choice. The Sheraton Cavalier Saskatoon Hotel and its associates are involved with a number of organizations that support environmental practices. As well, the hotel actively supports a number of local charities and community programs. 2 Gil Carduner Marketing Award Sponsored by Phoenix Group Cypress Hills Destination Area, Maple Creek The Cypress Hills Destination Area, Inc. (CHDA) is the official tourism and destination marketing organization for the Cypress Hills and surrounding area. Its campaign goals for 2014 included increasing visitation during non-peak periods and encouraging travellers to explore less-familiar areas. Traditional marketing strategies were employed, including print advertising and producing an Insider’s Guide and map of CHDA partners. Online tactics engaged a number of bloggers and writers, whose positive accounts of the area’s tourism offerings were shared across social media channels. The CHDA utilized an innovative approach to moving people around the area by creating the Saskatchewan Skies GeoTour. An aggressive effort to expand engagement on social media yielded dramatic growth in Facebook fans and Twitter followers. Strong attendance at events and a 43.8 per cent increase in visitation to Grasslands National Park further underscore the campaign’s success. Fred Heal Tourism Ambassador Award Sponsored by Wanuskewin Heritage Park Adventure Destinations International, Saskatoon Formed in 2003 by Saskatchewan businessman Jim Yuel, Adventure Destinations International (ADI) owns a collection of fishing lodges in northern Saskatchewan. Three full-service outfitting properties fall under the ADI umbrella – Selwyn Lake Lodge, Twin Falls Lodge and Thompson’s Camps Otter Lake Resort. The company’s mission is to exceed the expectations of a diverse clientele seeking a unique Canadian wilderness experience. Through its commitment to superior customer service, ADI has earned clientele loyalty and sees an average rebooking rate of 70 per cent. ADI embraces opportunities and partnerships to bring exposure to Saskatchewan’s north. The company invested resources into Fish Camp: Past the Pavement, a reality television series that explores outfitting in northern Saskatchewan through the eyes of film crews embedded in ADI’s operations. Season one’s 13 episodes aired on Wild TV and the Sportsman Channel. Travel Media Award Sponsored by Saskatoon Media Group Robin and Arlene Karpan, Saskatoon Robin and Arlene Karpan are Saskatchewan writers, photographers and publishers. Their book The Great Saskatchewan Bucket List: 50 Unforgettable Natural Wonders To See Before You “Kick the Bucket,” published in 2012 and revised in 2014, highlights Saskatchewan’s most spectacular natural attractions. Now in its fourth printing, it has sold over 11,000 copies and is still going strong. The Great Saskatchewan Bucket List not only shows tourists 50 top natural wonders but helps them get to these sites. They also wrote four pieces that appeared in The Western Producer in 2014, covering Saskatchewan destinations from the coulees of Eastend to the wild landscape of Athabasca Sand Dunes Provincial Park. The Karpans are well-recognized travel journalists and photographers who have both been awarded the Saskatchewan Centennial Medal in recognition of their work. 3 Community Event of the Year Award Sponsored by the Saskatchewan Arts Board Mortlach Saskatoonberry Festival, Mortlach The Mortlach Saskatoonberry Festival is a delicious celebration of community, organized by the Mortlach Community Development and Agricultural Society (MCDAS). Volunteer driven, the MCDAS undertakes projects designed to beautify, promote and enhance the community and make the area an attractive place to live and conduct business. The festival has grown substantially over the past seven years and as many as 3,000 attendees enjoy a full day of activities and sample tasty saskatoon berry delights. Local businesses, street vendors and community groups all benefit from the event, while visitors take home warm memories, plus a pie or two. The festival regularly attracts people from across southern Saskatchewan, and has welcomed visitors from other parts of Canada, the United States and as far away as Europe and Japan. Marquee Event of the Year Award Sponsored by The StarPhoenix/Leader-Post Windscape Kite Festival, Swift Current The Windscape Kite Festival is an annual two-day event held each year in Swift Current on the weekend closest to the summer solstice. For more than a decade, the festival has attracted kite enthusiasts from around the world. A feast of amazing visuals colours the prairie sky, with designs ranging from handmade kites the size of houses to gigantic flying creatures. Kite buggies race across the sky, challenging the speed limit, while stunt kites flown in tandem deliver an impressive performance. In 2014, more than 9,000 people attended the festival, with nearly 50 per cent coming from outside of Swift Current. Guests came from across North America and as far away as France and Germany. Event organizers partner with local organizations, such as the Art Gallery of Swift Current and Swift Current Museum, to engage the community and increase tourism value. Business of the Year Award (Under 20 Full-time Employees) Sponsored by the Saskatchewan Indian Gaming Authority LB Distillers, Saskatoon LB Distillers is a premium micro distillery and tourism destination in Saskatoon. The company offers hand-crafted spirits, cocktail bitters and liqueurs with an emphasis on locally sourced materials. The distillery is proud to mash, ferment, distill and barrel-age its products in Saskatoon. In only two years of operation, the distillery has sold 65,000 litres in more than 250 bars and restaurants, as well as off-sale locations and SLGA liquor stores around the province. LB Distillers’ simple and straightforward values have enabled the company to create outstanding products that showcase Saskatchewan’s amazing grains and fruit and provide enjoyable experiences for customers. 4 Business of the Year Award (Over 20 Full-time Employees) Sponsored by The Western Producer Manitou Springs Resort and Mineral Spa, Manitou Beach Located in the village of Manitou Beach, Manitou Springs Resort and Mineral Spa is a 102-room hotel complex and Canada’s largest indoor spa. Promoted in the tagline, The Dead Sea of Canada, the familyowned business’ main feature is its heated pool filled with mineral-rich water from Little Manitou Lake, which is legendary for its buoyancy and healing powers. The unique properties of the water are a main tourist draw for this village of just over 200 people, and Manitou Springs Resort and Mineral Spa is one of the prime attractions. Resort management recognizes the importance of its place in the community, and works diligently to provide an experience that will continue to entice visitors. In 2010, the resort unveiled a complete renovation. Enhancements have continued and some of Manitou Springs Resort and Mineral Spa’s recent changes include upgrades to the Serenity Massage and Esthetics facilities and a new menu developed for the Water’s Edge restaurant. Chairman’s Lifetime Achievement Award Sponsored by Tourism Saskatchewan Arnold and Millie Strueby, Danceland, Manitou Beach Arnold and Millie Strueby have dedicated the past 40 years to developing and serving Saskatchewan’s tourism sector, particularly the area around Manitou Beach. As former mayor, Arnold spearheaded the effort to incorporate Manitou Beach as a resort village, which led to the development of Manitou Springs Resort and Mineral Spa. In 2000, the Struebys took possession of the famous Danceland and expanded it to a year-round facility that attracts thousands of visitors annually. Arnold and Millie are regular features at Danceland events and take great pride in welcoming visitors to the historic building that is one of the few dancehalls in Canada still standing. During the summer months, close to 100 people stop by daily to hear the story of the iconic Saskatchewan landmark with its unique horsehair dance floor. - 30 - For more information, contact: Susan Parkin Communications and Marketing Specialist Tourism Saskatchewan Regina Phone: 306-787-2927 Cell: 306-519-6675 Email: susan.parkin@tourismsask.com Tourism in Saskatchewan is a $2.12-billion industry, employing more than 57,000 people throughout the province. 5
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