Position Description: Account Associate

MEDUCOM Health Inc.
18 Macdonell Street, Suite 200
Guelph | Ontario | N1H 2Z3
P 1-877-MEDUCOM | F 1-800-466-5007
info@meducom.ca | www.meducom.ca
Position Description: Account Associate
Based in Guelph, Ontario, MEDUCOM Health Inc. is an, independent healthcare communications agency that has developed
a leadership position in Canada since its inception in 1994. Our team of professionals is focused on the development and
delivery of medical marketing and education programs, including: accredited education, KOL relationship development,
publishing, and digital marketing. MEDUCOM has established a reputation as strategic consultants and communication
strategists who excel at delivering quality programs and services valued by marketers and physicians across Canada.
Job Description
As an Account Associate at MEDUCOM, you will be an integral part of a multidisciplinary team. You will be involved in the
development and coordination of innovative communications and educational programs from inception through to completion.
Supporting the management team will be your top priority. You will be proactive and results oriented and have demonstrated a
deep commitment to customer service.
Primary Accountabilities
• Critical path creation and follow-up to ensure timely delivery of projects
• Develop, send & receive project specific correspondence related to agency activities and programs
• Sourcing, negotiation and management of suppliers (e.g., web developers, printers, graphic designers)
• Planning and logistics management of Advisory Boards and other scientific meetings
• Physician correspondence & logistics management
• Invoice reconciliation upon completion of projects
• Ongoing feedback and support to management team
• Request editorial comments / approvals from clients and physicians, by phone, fax and e-mail as appropriate
• Proofreading in English and/or French
• Completion of daily administrative tasks as requested
• Researching, writing, editing, validating and referencing of programs
• Conduct brand literature reviews for new clients and all MEDUCOM publications and education platforms
• Coordination with industry regulatory bodies i.e. PAAB
• Coordination with medical editors, clients, translators and other internal team members necessary for program
development and execution
• Provide strategic input for program conceptualization, development & execution
• Assist in building and sustaining relationships with existing and prospective clients
• Develop innovative ideas and solutions to improve ongoing processes
Essential Skills & Qualifications
• A university degree, preferably in Health Sciences, Marketing or Communications
• 1-2 years experience working in the pharmaceutical industry, preferably in a marketing role
• Bilingual capabilities, English and French is an asset
• Polished oral and written communication skills that allow you to relate easily to a wide variety of individuals
• Proven time management skills and the ability to prioritize effectively
• Superior computer skills in programs including (but not limited to) Microsoft Word, PowerPoint, and Excel
• Superior organization and communication skills with attention to detail and accuracy
• Proven problem solving and analytical skills in a creative, dynamic, multi–tasking environment
• Uncompromised customer service skills necessary to build and maintain client relationships
• Energy, motivation and an adaptable, ‘can-do’ attitude along with the perseverance and patience to bring programs to
successful completion on time
Please e-mail your resume to: info@meducom.ca. Please provide a one-page cover letter and professional
references. Only those selected for an interview will be contacted.
To learn more about MEDUCOM, please visit www.meducom.ca. We are committed to fostering a team atmosphere that
encourages innovation and growth. If you possess the enthusiasm and professionalism that define the MEDUCOM team,
please consider joining us.
Brand Promotion | Medical Education | Professional Relations | Digital Solutions | Publishing