OpenSolution Mobile System M4100, Onboard Offline, EN
Transcription
OpenSolution Mobile System M4100, Onboard Offline, EN
OBT without cashregister (page 1 of 2) Online > Before start Offline > Sale onboard Online > Leave onboard 1. Start the terminal by pressing the On/Off button for a few seconds until you hear a beep and the home button turns green. 2. Note! Be sure to Enter Onboard when stationed on ground where you have gprs coverage. If you forget to do this step, the terminal will not be functional up in the air. 1. Press the home button to see the menu. 2. Press ”Credit Card” on the display. 1. Go to the main menu by pressing the Home button. 3. Enter cashier-id: 1 (you can use more numbers if you would like to separate the sales of different staff members). 2. Press ”Exit Onboard” on the display. 4. Enter amount. 5. For credit card payments insert the customer’s card with chip on the right side of the terminal. 6. Hand over the terminal to the customer so that he/she may enter the PIN-code. 3. Note! Do not forget to charge the battery of the terminal and printer before going onboard. 4. If entering the onboard mode does not succeed, you need to check that you have a connection to the GPRS (GSM Network). There is a small icon in the upper left corner that indicates the connection status (see the image) . 5. Press ”Enter Onboard” on the display. 7. The receipt is printed and the sale is complete. 8. Note! If the customer doesn’t have a pin for their credit card, you need to press the button “Cancel” then “Enter” when the terminal asks for the pin number. 3. You will now here a distinctive beep denoting that the action has been approved. 4. In order to settle all the transactions made onboard, press the home button and choose “Batch” from the menu. Then press “settle” and verify the amounts by pressing enter twice. Wait for the report to be printed. 5. Note! You cannot “Exit onboard” if you’re still in the air. This process can only be done when you’re back on the ground and gprs coverage. 6. Note! To be able to “Exit Onboard” you have to have more than 25% of battery charge in the terminal. Otherwise, you will get an error message. Charge the terminal and try again. 7. Shut down the terminal by pressing the On/Off button for a few seconds until the home button turns red and the screen turns black. 6. The terminal is now ready to process sales. OpenSolution Nordic AB support@opensolution.se Tel. +46 (0)304-66 77 36 OBT without cashregister (Sida 2 av 2) 1. On/Off 2. Receipt paper insertion 3. Pointer 4. Printer 5. Display 6. Smart card reader (for chip cards) 7. Swipe reader (for magnetic stripes) 8. ”Enter” (OK) Refund 9. ”Clear” (Erase) To process a refund 10. ”Cancel” Erase signs Press the Clear button in order to erase single numbers or letters typed into the terminal. Cancel transaction To cancel an ongoing sale press the Cancel button and remove the customer’s card from the card reader. 1. Go to the start menu by pressing the ”Home button” 2 3 4 1 5 6 11 11. ”Home” (back to start menu) 7 2. Press ”Credit Card” on the display 3. Press ”Refund” on the display 4. Enter amount 5. Insert the customer’s card into the card reader Change printer paper The terminal has a thermal printer which means it can only print on one side of the paper. It is important that the paper is inserted with the thermal side upwards. To ensure that the paper is inserted correctly you could scratch the paper. The thermal side will show a grey colored scratch mark. See picture on the right hand side of this text. 10 9 8